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This section looks at the demand for Customer Relationship Management (CRM) skills within the East Midlands region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT job ads that have cited CRM over the 3 months to 8 July 2008 with a comparison to the same period last year.

LinkCustomer Relationship Management (CRM)
Location
3 months to 8 Jul 2008Same period last year
Rank7664
Rank change on same period last yearDown-12
Matching permanent IT job ads131183
As % of all UK permanent IT job ads sampled0.067 %0.076 %
As % of the category below5.004 %5.922 %
Salaries quoted123135
Average minimum salary£34,150£32,250
Average salary£36,913£35,551
% change on same period last year+3.83 %
Average maximum salary£39,677£38,853
UK excluding London average salary£44,295£48,389
% change on same period last year-8.45 %
Processes & Methodologies East MidlandsProcesses & Methodologies
East Midlands
Matching permanent IT job ads26183090
As % of all UK permanent IT job ads sampled1.344 %1.287 %
Salaries quoted22172569
Average minimum salary£35,724£35,056
Average salary£38,831£37,896
% change on same period last year+2.46 %
Average maximum salary£41,938£40,737
UK excluding London average salary£42,534£44,525
% change on same period last year-4.47 %
CRM EnglandCRM
England

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing CRM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

East Midlands CRM Demand Trend

CRM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the East Midlands region.

East Midlands CRM Salary Trend

CRM
Salary Histogram

The chart provides a salary histogram for IT jobs citing CRM across the East Midlands region over the 3 months to 8 July 2008.

East Midlands CRM Salary Histogram

CRM
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT job ads citing CRM within the East Midlands region over the 3 months to 8 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
LeicestershireUp+237£39,554+9.57 %
NorthamptonshireDown-1425£34,304-7.14 %
DerbyshireUp+1725£36,604+7.13 %
NottinghamshireDown-4121£34,711-2.61 %
LincolnshireDown-319£29,722+18.88 %
CRM EnglandCRM
England

CRM
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT jobs across the East Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1100 (32.15 %)Microsoft
299 (31.83 %).NET
387 (27.97 %)SQL
480 (25.72 %)SQL Server
578 (25.08 %)C#
675 (24.12 %)ASP.NET
764 (20.58 %)ERP
853 (17.04 %)Dynamics CRM
952 (16.72 %)Marketing
1051 (16.40 %)MS Excel
1147 (15.11 %)Oracle
1245 (14.47 %)Windows
1245 (14.47 %)Project Management
1344 (14.15 %)Business Intelligence
1443 (13.83 %)SharePoint
1542 (13.50 %)Degree
1639 (12.54 %)XML
1738 (12.22 %)Pensions
1834 (10.93 %)SAP
1932 (10.29 %)VB.NET
2030 (9.646 %)Manufacturing
2129 (9.325 %)JavaScript
2228 (9.003 %)Microsoft CRM
2326 (8.360 %)HTML
2326 (8.360 %)Siebel
2424 (7.717 %)Java
2523 (7.395 %)Web Development
2622 (7.074 %)Health
2622 (7.074 %)WebServices
2721 (6.752 %)Finance

CRM
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT jobs across the East Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
199 (31.83 %).NET
275 (24.12 %)ASP.NET
339 (12.54 %)XML
426 (8.360 %)HTML
522 (7.074 %)WebServices
620 (6.431 %)CSS
719 (6.109 %)J2EE
818 (5.788 %).NET Framework
911 (3.537 %)JSP
1010 (3.215 %)Servlets
1010 (3.215 %)EJB
1010 (3.215 %)Struts
118 (2.572 %)WinForms
118 (2.572 %)SAP Basis
127 (2.251 %)XSL
127 (2.251 %)ASP
135 (1.608 %)AJAX
144 (1.286 %)SAP BSP
144 (1.286 %)EDI
144 (1.286 %)Web Dynpro
Application Platforms
143 (13.83 %)SharePoint
216 (5.145 %)SharePoint Server 2007
315 (4.823 %)BizTalk Server
413 (4.180 %)IIS
512 (3.859 %)WebLogic
69 (2.894 %)MS Exchange
78 (2.572 %)NetWeaver
86 (1.929 %)Exchange Server 2003
94 (1.286 %)ESB
94 (1.286 %)CMS
94 (1.286 %)Exchange Server 2000
103 (0.965 %)Exchange Server 2007
112 (0.643 %)SAS
121 (0.322 %)Apache
121 (0.322 %)Content Management Server
Applications
151 (16.40 %)MS Excel
26 (1.929 %)MS Office
33 (0.965 %)MS Visio
42 (0.643 %)SPSS
Business Applications
153 (17.04 %)Dynamics CRM
228 (9.003 %)Microsoft CRM
319 (6.109 %)GoldMine
412 (3.859 %)Dynamics AX
511 (3.537 %)SalesLogix
511 (3.537 %)Axapta
610 (3.215 %)Oracle EBS
610 (3.215 %)Siebel Analytics
75 (1.608 %)SAP FI
75 (1.608 %)SAP FI/CO
75 (1.608 %)SAP CO
84 (1.286 %)Dynamics NAV
93 (0.965 %)Oracle Applications
93 (0.965 %)SAP CRM
93 (0.965 %)SAP HR
102 (0.643 %)Movex
102 (0.643 %)Navision
102 (0.643 %)Great Plains
102 (0.643 %)Dynamics GP
111 (0.322 %)Pivotal CRM
Communications & Networking
19 (2.894 %)LAN
19 (2.894 %)WAN
26 (1.929 %)WINS
26 (1.929 %)Internet
33 (0.965 %)Ethernet
33 (0.965 %)TCP/IP
33 (0.965 %)VPN
42 (0.643 %)SAN
51 (0.322 %)Intranet
Database & Business Intelligence
180 (25.72 %)SQL Server
218 (5.788 %)SQL Server 2005
312 (3.859 %)BusinessObjects
411 (3.537 %)Datawarehouse
510 (3.215 %)Crystal Reports
68 (2.572 %)SQL Server 2000
68 (2.572 %)Database Marketing
76 (1.929 %)BusinessObjects XI
85 (1.608 %)BusinessObjects Web Intelligence
85 (1.608 %)DTS
85 (1.608 %)ETL
94 (1.286 %)RDBMS
94 (1.286 %)SQL Server 7
103 (0.965 %)SAP BW
103 (0.965 %)Oracle 8/8i
103 (0.965 %)MS Access
103 (0.965 %)SQL Server Reporting Services
111 (0.322 %)OLAP
111 (0.322 %)TOAD
111 (0.322 %)SAP BI
Development Applications
16 (1.929 %)Visual Studio
24 (1.286 %)WebSpeed
33 (0.965 %)FrontPage
41 (0.322 %)Oracle Forms
41 (0.322 %)TestDirector
41 (0.322 %)Rational Robot
General
152 (16.72 %)Marketing
238 (12.22 %)Pensions
330 (9.646 %)Manufacturing
422 (7.074 %)Health
521 (6.752 %)Finance
613 (4.180 %)Education
79 (2.894 %)Insurance
86 (1.929 %)Billing
86 (1.929 %)Government
95 (1.608 %)Telecoms
104 (1.286 %)Home Office
104 (1.286 %)Retail
113 (0.965 %)Banking
113 (0.965 %)Publishing
113 (0.965 %)Pharmaceutical
122 (0.643 %)Back Office
122 (0.643 %)Automotive
131 (0.322 %)Construction
131 (0.322 %)Front Office
131 (0.322 %)Legal
Job Titles
1102 (32.80 %)Developer
239 (12.54 %).NET Developer
338 (12.22 %)Consultant
431 (9.968 %)Analyst
529 (9.325 %)C# Developer
624 (7.717 %)ASP.NET Developer
723 (7.395 %)Administrator
819 (6.109 %)Support Engineer
918 (5.788 %)Software Engineer
918 (5.788 %)Web Developer
1016 (5.145 %)Software Support Engineer
1114 (4.502 %)Support Manager
1114 (4.502 %)Solutions Architect
1114 (4.502 %)Software Developer
1114 (4.502 %)Architect
1114 (4.502 %)Project Manager
1114 (4.502 %)Applications Support
1114 (4.502 %)C#/ASP.NET Developer
1213 (4.180 %)CRM Consultant
1312 (3.859 %)Business Manager
Miscellaneous
19 (2.894 %)N-Tier
28 (2.572 %)Management Information System
34 (1.286 %)Replication
34 (1.286 %)E-Learning
34 (1.286 %)Computer Science
42 (0.643 %)Asset Management
42 (0.643 %)PDA
42 (0.643 %)EPoS
51 (0.322 %)W3C
51 (0.322 %)Thin Client
51 (0.322 %)Blackberry
51 (0.322 %)Statistics
51 (0.322 %)Social Network
51 (0.322 %)Fat Client
51 (0.322 %)PMI
Operating Systems
145 (14.47 %)Windows
211 (3.537 %)Unix
34 (1.286 %)Windows Server 2003
34 (1.286 %)Windows XP
42 (0.643 %)VMS
42 (0.643 %)HPUX
51 (0.322 %)Windows 2000
Processes & Methodologies
164 (20.58 %)ERP
245 (14.47 %)Project Management
344 (14.15 %)Business Intelligence
423 (7.395 %)Web Development
518 (5.788 %)ITIL
616 (5.145 %)CAD
616 (5.145 %)Stakeholder Management
715 (4.823 %)E-Commerce
814 (4.502 %)Business Development
912 (3.859 %)E-business
1010 (3.215 %)E-Procurement
1010 (3.215 %)UML
119 (2.894 %)Business Analysis
128 (2.572 %)Unit Testing
128 (2.572 %)Change Management
137 (2.251 %)PRINCE2
146 (1.929 %)Disaster Recovery
155 (1.608 %)SOA
155 (1.608 %)Risk Management
164 (1.286 %)Workflow
Programming Languages
187 (27.97 %)SQL
278 (25.08 %)C#
332 (10.29 %)VB.NET
429 (9.325 %)JavaScript
524 (7.717 %)Java
616 (5.145 %)VBA
713 (4.180 %)Transact-SQL
811 (3.537 %)VB
910 (3.215 %)Progress 4GL
910 (3.215 %)DHTML
108 (2.572 %)VB6
117 (2.251 %)C
126 (1.929 %)ABAP
134 (1.286 %)PL/SQL
142 (0.643 %)COBOL
151 (0.322 %)Delphi
151 (0.322 %)VBScript
Qualifications
142 (13.50 %)Degree
215 (4.823 %)Microsoft Certification
36 (1.929 %)MCTS
44 (1.286 %)MCPD
44 (1.286 %)MCSE
44 (1.286 %)MCP
53 (0.965 %)PRINCE2 Certification
62 (0.643 %)MCSA
62 (0.643 %)MCSD
71 (0.322 %)HND
71 (0.322 %)MCAD
71 (0.322 %)Citrix Certification
Quality Assurance & Compliance
110 (3.215 %)SLA
21 (0.322 %)WAI
21 (0.322 %)QA
System Software
110 (3.215 %)Active Directory
22 (0.643 %)AquaLogic
Systems Management
12 (0.643 %)Systems Management Server (SMS)
Vendors
1100 (32.15 %)Microsoft
247 (15.11 %)Oracle
334 (10.93 %)SAP
426 (8.360 %)Siebel
516 (5.145 %)SolidWorks
613 (4.180 %)Sage
712 (3.859 %)Business Objects
810 (3.215 %)Progress
99 (2.894 %)PeopleSoft
104 (1.286 %)Cognos
113 (0.965 %)Draytek
122 (0.643 %)Alterian
122 (0.643 %)webMethods
122 (0.643 %)Manugistics
122 (0.643 %)Epicor
122 (0.643 %)Exchequer
122 (0.643 %)MicroStrategy
122 (0.643 %)JD Edwards
122 (0.643 %)Lawson
131 (0.322 %)Remedy
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