The table below looks at the statistics for CRM skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
UK / England
Rank 61 57 53
Rank change year-on-year
-4 -4
Contract jobs citing CRM 1429 1558 1548
As % of all contract IT jobs located in England 3.45% 3.41% 3.40%
As % of the Processes & Methodologies category 4.18% 4.16% 4.31%
Number of daily rates quoted 963 972 1012
Median daily rate £438 £415 £413
Median daily rate % change year-on-year
+5.42% +0.60%
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £403 £400 £400
% change year-on-year
+0.62% -
Number of hourly rates quoted 25 16 24
Median hourly rate £31.00 £19.50 £20.00
Median hourly rate % change year-on-year
+59.01% -2.52%
90% offered a hourly rate of more than £11.15 £10.75 £9.00
10% offered a hourly rate of more than £35.20 £42.50 £50.95
UK excluding London median hourly rate £31.00 £19.50 £20.00
% change year-on-year
+59.01% -2.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34178 37465 35875
As % of all contract IT jobs located in England 82.43% 82.04% 78.74%
Number of daily rates quoted 22789 24561 23587
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £285
10% offered a daily rate of more than £600 £600 £588
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 854 1091 969
Median hourly rate £33.00 £37.50 £25.00
Median hourly rate % change year-on-year
-12.00% +50.00%
90% offered a hourly rate of more than £13.00 £12.75 £11.93
10% offered a hourly rate of more than £50.00 £55.00 £47.50
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

CRM
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in England

CRM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the England region.

CRM Daily Rate Trend in England

CRM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the England region over the 3 months to 17 January 2017.

CRM Daily Rate Histogram in England

CRM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the England region.

CRM Hourly Rate Trend in England

CRM
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the England region over the 3 months to 17 January 2017.

CRM Hourly Rate Histogram in England

CRM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the England region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 625 £450 +5.88% 231
South East -7 269 £438 +9.37% 70
West Midlands +25 145 £425 +2.40% 25
East of England +17 101 £353 -14.54% 29
North West 0 94 £400 +8.25% 43
Yorkshire 0 71 £425 +6.25% 29
South West -17 66 £450 +5.88% 22
East Midlands -10 28 £390 -8.23% 16
North East -52 11 £388 -13.88% 6
Midlands -2 5 £450 -
CRM
UK

CRM
Top 30 Related IT Skills in England

For the 6 months to 17 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for CRM.

1 1317 (42.31%) Dynamics CRM
2 1099 (35.30%) Microsoft
3 684 (21.97%) Agile Software Development
4 569 (18.28%) Finance
5 541 (17.38%) SQL
6 518 (16.64%) .NET
7 480 (15.42%) JavaScript
8 439 (14.10%) SQL Server
9 424 (13.62%) C#
10 405 (13.01%) ERP
11 402 (12.91%) Marketing
12 398 (12.79%) MS Excel
13 385 (12.37%) Salesforce.com
14 374 (12.01%) SAP
15 336 (10.79%) Project Management
16 334 (10.73%) SharePoint
17 332 (10.66%) HTML
18 303 (9.73%) Oracle
19 285 (9.16%) Migration
20 274 (8.80%) Stakeholder Management
21 259 (8.32%) Windows
22 253 (8.13%) Microsoft Azure
23 249 (8.00%) Business Intelligence
24 242 (7.77%) CSS
25 240 (7.71%) Web Services
26 231 (7.42%) Java
27 213 (6.84%) Business Analysis
28 198 (6.36%) Analytical Skills
29 196 (6.30%) Advertising
30 190 (6.10%) Analytics

CRM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 334 (10.73%) SharePoint
2 179 (5.75%) BizTalk Server
3 95 (3.05%) IIS
4 70 (2.25%) CMS
5 54 (1.73%) Skype for Business
6 33 (1.06%) SAS
7 30 (0.96%) Oracle SOA Suite
8 24 (0.77%) NetWeaver
9 22 (0.71%) SharePoint 2013
10 21 (0.67%) MS Exchange
11 16 (0.51%) Apache
12 15 (0.48%) SAP EP
13 14 (0.45%) SharePoint 2010
14 12 (0.39%) Adobe Experience Manager
14 12 (0.39%) Mule
14 12 (0.39%) Oracle Workflow
15 11 (0.35%) Apache Solr
15 11 (0.35%) Drupal
15 11 (0.35%) Umbraco
15 11 (0.35%) WebSphere
Applications
1 398 (12.79%) MS Excel
2 110 (3.53%) MS Office
3 55 (1.77%) MS Project
4 53 (1.70%) MS PowerPoint
5 34 (1.09%) MS Visio
6 21 (0.67%) Spreadsheet
7 17 (0.55%) Photoshop
8 10 (0.32%) SPSS
9 6 (0.19%) InDesign
10 4 (0.13%) Adobe Illustrator
11 3 (0.096%) Adobe Creative Suite
11 3 (0.096%) InVision
11 3 (0.096%) UXPin
12 2 (0.064%) Camtasia
Business Applications
1 1317 (42.31%) Dynamics CRM
2 140 (4.50%) SAP CRM
3 106 (3.41%) Dynamics AX
4 84 (2.70%) Salesforce.com CRM
5 43 (1.38%) Adobe Campaign
6 29 (0.93%) Unica
7 26 (0.84%) SAP IS-U
8 25 (0.80%) SAP PSCD
9 24 (0.77%) SAP ERP
10 22 (0.71%) Eloqua
11 21 (0.67%) Dynamics NAV
11 21 (0.67%) Oracle EBS
12 16 (0.51%) Oracle CRM
13 15 (0.48%) SAP MDM
14 13 (0.42%) Oracle ERP
14 13 (0.42%) SAP SD
15 12 (0.39%) BigMachines
16 11 (0.35%) Oracle EBS R12
16 11 (0.35%) SAP FI
17 10 (0.32%) Unit4 Business World
Cloud Services
1 253 (8.13%) Microsoft Azure
2 107 (3.44%) Office 365
3 75 (2.41%) SaaS
4 66 (2.12%) PaaS
5 62 (1.99%) IaaS
6 45 (1.45%) Amazon AWS
7 38 (1.22%) Yammer
8 30 (0.96%) Google Analytics
9 25 (0.80%) Force.com
10 17 (0.55%) Cloud Computing
11 16 (0.51%) Veeva
12 15 (0.48%) SuccessFactors
13 14 (0.45%) Azure Active Directory
14 8 (0.26%) Adobe Analytics
15 7 (0.22%) Google Cloud Platform
15 7 (0.22%) Oracle CX
16 6 (0.19%) Boomi
16 6 (0.19%) GitHub
16 6 (0.19%) HP Helion
16 6 (0.19%) Responsys
Communications & Networking
1 113 (3.63%) Network Security
2 61 (1.96%) DNS
3 47 (1.51%) Internet
4 28 (0.90%) SMS
5 23 (0.74%) Firewall
6 22 (0.71%) Intranet
7 16 (0.51%) DHCP
7 16 (0.51%) TCP/IP
7 16 (0.51%) Wi-Fi
8 15 (0.48%) WAN
9 14 (0.45%) MPLS
10 13 (0.42%) HTTP
10 13 (0.42%) LAN
11 12 (0.39%) Broadband
11 12 (0.39%) VoIP
11 12 (0.39%) VPN
12 9 (0.29%) BGP
13 8 (0.26%) HTTPS
13 8 (0.26%) OSPF
13 8 (0.26%) SNMP
Database & Business Intelligence
1 439 (14.10%) SQL Server
2 161 (5.17%) SQL Server Reporting Services
3 157 (5.04%) SQL Server Integration Services
4 70 (2.25%) SQL Server 2008
4 70 (2.25%) SQL Server 2012
5 64 (2.06%) Data Warehouse
6 49 (1.57%) MySQL
6 49 (1.57%) Relational Database
7 47 (1.51%) BusinessObjects
8 46 (1.48%) Big Data
9 38 (1.22%) SQL Server Analysis Services
10 35 (1.12%) Hadoop
10 35 (1.12%) Oracle Database
10 35 (1.12%) SAP HANA
11 33 (1.06%) SAP BW
12 31 (1.00%) Oracle Reports
13 30 (0.96%) DB2
14 27 (0.87%) SQL Server 2014
15 24 (0.77%) Data Mining
15 24 (0.77%) QlikView
Development Applications
1 122 (3.92%) Visual Studio
2 93 (2.99%) Team Foundation Server
3 70 (2.25%) JIRA
4 49 (1.57%) Visual Studio Team System
5 21 (0.67%) Git (software)
6 19 (0.61%) Selenium
7 18 (0.58%) Jenkins
8 15 (0.48%) Subversion
8 15 (0.48%) TeamCity
9 14 (0.45%) MSTest
10 13 (0.42%) Dreamweaver
11 12 (0.39%) NUnit
12 8 (0.26%) ERwin
12 8 (0.26%) SpecFlow
13 7 (0.22%) Cucumber
13 7 (0.22%) Octopus Deploy
13 7 (0.22%) Talend Open Studio
13 7 (0.22%) Toad
14 6 (0.19%) Axure RP
14 6 (0.19%) Xcode
General
1 569 (18.28%) Finance
2 402 (12.91%) Marketing
3 196 (6.30%) Advertising
4 167 (5.36%) Retail
5 119 (3.82%) Telecoms
6 110 (3.53%) Banking
7 99 (3.18%) Billing
8 57 (1.83%) Manufacturing
9 40 (1.28%) Legal
10 36 (1.16%) Publishing
11 25 (0.80%) Back Office
12 24 (0.77%) Automotive
13 19 (0.61%) General Ledger
14 18 (0.58%) Financial Institution
14 18 (0.58%) Investment Banking
15 17 (0.55%) Law
16 14 (0.45%) Games
17 13 (0.42%) Front Office
18 11 (0.35%) Local Government
19 10 (0.32%) French Language
Job Titles
1 749 (24.06%) Developer
2 588 (18.89%) Analyst
3 434 (13.94%) Architect
4 413 (13.27%) CRM Developer
5 368 (11.82%) Consultant
6 313 (10.05%) Business Analyst
7 303 (9.73%) Dynamics CRM Developer
8 264 (8.48%) Project Manager
9 219 (7.04%) CRM Consultant
10 218 (7.00%) CRM Analyst
11 208 (6.68%) Microsoft Developer
12 202 (6.49%) Solutions Architect
13 154 (4.95%) CRM Manager
14 153 (4.91%) CRM Architect
15 129 (4.14%) CRM Business Analyst
16 121 (3.89%) Dynamics CRM Consultant
17 105 (3.37%) CRM Project Manager
18 93 (2.99%) Microsoft Consultant
19 89 (2.86%) Microsoft CRM Consultant
20 85 (2.73%) CRM Solutions Architect
Libraries, Frameworks & Software Standards
1 518 (16.64%) .NET
2 332 (10.66%) HTML
3 242 (7.77%) CSS
4 240 (7.71%) Web Services
5 139 (4.47%) ASP.NET
6 136 (4.37%) WCF
7 109 (3.50%) XML
8 92 (2.96%) jQuery
9 85 (2.73%) .NET Framework
10 77 (2.47%) Middleware
11 70 (2.25%) SOAP
12 68 (2.18%) REST
13 66 (2.12%) ASP.NET Web API
14 65 (2.09%) HTML5
15 59 (1.90%) ASP.NET MVC
16 51 (1.64%) AngularJS
17 50 (1.61%) JSON
18 47 (1.51%) COM
19 39 (1.25%) CSS3
20 38 (1.22%) RESTful
Miscellaneous
1 198 (6.36%) Analytical Skills
2 114 (3.66%) Digital Media
3 82 (2.63%) Management Information System
4 71 (2.28%) User Experience
5 66 (2.12%) Enterprise Software
6 62 (1.99%) Data Integration
7 44 (1.41%) Mobile App
8 39 (1.25%) Mainframe
9 35 (1.12%) Social Media
10 31 (1.00%) Data Conversion
11 27 (0.87%) iPad
12 25 (0.80%) Data Centre
12 25 (0.80%) Mathematics
13 22 (0.71%) Computer Science
14 21 (0.67%) Public Cloud
15 20 (0.64%) IVR
16 18 (0.58%) Data Structures
17 16 (0.51%) PMI
18 15 (0.48%) Life Science
19 14 (0.45%) NHS
Operating Systems
1 259 (8.32%) Windows
2 88 (2.83%) Windows Server
3 61 (1.96%) Linux
4 49 (1.57%) Unix
5 39 (1.25%) Windows 7
6 35 (1.12%) Windows Server 2012
7 31 (1.00%) Windows Server 2008
8 30 (0.96%) Apple iOS
9 27 (0.87%) Android
10 26 (0.84%) Windows Server 2003
11 14 (0.45%) Windows Vista
12 12 (0.39%) Windows 8
13 6 (0.19%) AIX
14 4 (0.13%) CoreOS
14 4 (0.13%) Mac OS X
14 4 (0.13%) Red Hat Enterprise Linux
14 4 (0.13%) Windows 10
14 4 (0.13%) Windows Mobile
15 3 (0.096%) CentOS
16 2 (0.064%) Windows Phone
Processes & Methodologies
1 684 (21.97%) Agile Software Development
2 405 (13.01%) ERP
3 336 (10.79%) Project Management
4 285 (9.16%) Migration
5 274 (8.80%) Stakeholder Management
6 249 (8.00%) Business Intelligence
7 213 (6.84%) Business Analysis
8 190 (6.10%) Analytics
9 189 (6.07%) Data Migration
10 170 (5.46%) Web Development
10 170 (5.46%) Workflow
11 166 (5.33%) Scrum
12 154 (4.95%) Data Management
13 143 (4.59%) E-Commerce
14 142 (4.56%) ITIL
15 125 (4.02%) Waterfall
16 124 (3.98%) Data Modelling
17 121 (3.89%) TDD
18 120 (3.85%) Change Management
19 118 (3.79%) MVC
Programming Languages
1 541 (17.38%) SQL
2 480 (15.42%) JavaScript
3 424 (13.62%) C#
4 231 (7.42%) Java
5 163 (5.24%) PHP
6 66 (2.12%) T-SQL
7 32 (1.03%) Apex Code
8 28 (0.90%) PL/SQL
9 24 (0.77%) ABAP
10 23 (0.74%) PowerShell
11 20 (0.64%) C++
11 20 (0.64%) Ruby
11 20 (0.64%) Shell Script
12 16 (0.51%) C
13 13 (0.42%) Python
14 9 (0.29%) VBA
15 8 (0.26%) R
16 7 (0.22%) Apple Swift
16 7 (0.22%) VB
17 6 (0.19%) SOQL
Qualifications
1 159 (5.11%) Degree
2 101 (3.24%) Security Cleared
3 71 (2.28%) SC Cleared
4 41 (1.32%) ISEB
5 39 (1.25%) Microsoft Certification
6 34 (1.09%) PMI Certification
7 28 (0.90%) PMP
8 22 (0.71%) DV Cleared
9 21 (0.67%) BPSS Clearance
9 21 (0.67%) ISTQB
10 17 (0.55%) ITIL Certification
11 13 (0.42%) CCA
12 12 (0.39%) MCITP
13 11 (0.35%) MCSA
13 11 (0.35%) MCSE
13 11 (0.35%) PRINCE2 Certification
14 8 (0.26%) CCNP
14 8 (0.26%) Cisco Certification
14 8 (0.26%) CISM
14 8 (0.26%) CISSP
Quality Assurance & Compliance
1 92 (2.96%) QA
2 63 (2.02%) SLA
3 45 (1.45%) Data Quality
4 26 (0.84%) Disclosure Scotland
5 8 (0.26%) ISO/IEC 27001
6 7 (0.22%) PCI DSS
7 6 (0.19%) ISO 9000
8 5 (0.16%) FATCA
9 4 (0.13%) Solvency II
10 3 (0.096%) HMG Security Policy Framework
10 3 (0.096%) WCAG
11 2 (0.064%) Basel II
11 2 (0.064%) GPG13
11 2 (0.064%) MiFID
11 2 (0.064%) PMBOK
11 2 (0.064%) RMADS
11 2 (0.064%) Sarbanes-Oxley
12 1 (0.032%) Actionable Recommendations
12 1 (0.032%) ISO 14001
System Software
1 117 (3.76%) Active Directory
2 41 (1.32%) VMware Infrastructure
3 20 (0.64%) VMware ESX
4 19 (0.61%) Virtual Desktop
5 18 (0.58%) Hyper-V
6 13 (0.42%) Docker
7 8 (0.26%) VMware ESXi
7 8 (0.26%) vSphere
8 3 (0.096%) Microsoft App-V
9 2 (0.064%) Terminal Services
9 2 (0.064%) Virtual Machines
9 2 (0.064%) Xen
9 2 (0.064%) XenApp
10 1 (0.032%) Citrix Presentation Server
10 1 (0.032%) Oracle RAC
10 1 (0.032%) Varnish
10 1 (0.032%) Virtual Servers
Systems Management
1 17 (0.55%) Puppet
2 14 (0.45%) HP Quality Center
3 7 (0.22%) Opscode Chef
4 5 (0.16%) SCCM
5 4 (0.13%) Ansible
5 4 (0.13%) CA Single Sign-On
5 4 (0.13%) CloudHub
5 4 (0.13%) Kubernetes
5 4 (0.13%) Mesos
5 4 (0.13%) OpenSSO
6 3 (0.096%) Tivoli Storage Manager
7 2 (0.064%) Amdocs OSS
7 2 (0.064%) Netcool
7 2 (0.064%) Packer
7 2 (0.064%) SCOM
7 2 (0.064%) vMotion
8 1 (0.032%) Control-M
8 1 (0.032%) McAfee ePO
8 1 (0.032%) Oracle EDQ
8 1 (0.032%) Oracle Identity Management
Vendors
1 1099 (35.30%) Microsoft
2 385 (12.37%) Salesforce.com
3 374 (12.01%) SAP
4 303 (9.73%) Oracle
5 85 (2.73%) Adobe
6 61 (1.96%) Siebel
7 55 (1.77%) Google
7 55 (1.77%) IBM
8 46 (1.48%) VMware
9 42 (1.35%) Infor
10 36 (1.16%) Salesforce Marketing Cloud
11 27 (0.87%) Avaya
11 27 (0.87%) HP
11 27 (0.87%) NetSuite
12 26 (0.84%) Cisco
13 25 (0.80%) Tableau
14 23 (0.74%) Pega
15 20 (0.64%) Epicor
16 19 (0.61%) hybris
16 19 (0.61%) webMethods
Salford, Lancashire
HAYS INFORMATION TECHNOLOGY
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Leyland, Lancashire
HAYS INFORMATION TECHNOLOGY
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London
Nigel Frank International Ltd
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West Yorkshire
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HAYS INFORMATION TECHNOLOGY
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Posted: Yesterday
London
People Source Consulting
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Posted: 8 hours ago
London
Information Technology Services
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Berkshire
TEKsystems
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City, London
Thebes IT
Posted: Yesterday
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Nigel Frank International Ltd
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Oxford, Oxfordshire
MA Associates Worldwide
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London
McGregor Boyall
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London
TEKsystems
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London
Data Idols
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South East London
Energon People
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Surbiton, Surrey
Informatiq Consulting
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London
Devonshire Hayes Recruitment Specialists Ltd
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South East London
360 Resourcing Solutions
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Wakefield, West Yorkshire
Reed Technology
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Manchester, Lancashire
Nigel Frank International Ltd
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London
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Venn Group
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City, London
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Oxford, Oxfordshire
Red10
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Webrecruit
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