The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 43 63 51
Rank change year-on-year
+20 -12
Contract jobs requiring a Support Analyst 56 34 38
As % of all contract IT jobs located in the East Midlands 3.54% 2.06% 2.46%
As % of the Job Titles category 3.78% 2.23% 2.63%
Number of daily rates quoted 16 11 14
Average daily rate
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£205 £188 £240
Average daily rate % change year-on-year
+9.33% -21.87%
90% offered a daily rate of more than £110 £95 £70
10% offered a daily rate of more than £338 £325 £375
UK excluding London average daily rate £205 £250 £210
% change year-on-year
-18.00% +19.04%
Number of hourly rates quoted 7 7 7
Average hourly rate £11.00 £18.00 £12.00
Average hourly rate % change year-on-year
-38.88% +50.00%
90% offered a hourly rate of more than £9.79 £9.40 £10.00
10% offered a hourly rate of more than £16.50 £28.60 £17.20
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1481 1527 1443
As % of all contract IT jobs located in the East Midlands 93.67% 92.66% 93.46%
Number of daily rates quoted 760 766 638
Average daily rate £350 £320 £330
Average daily rate % change year-on-year
+9.37% -3.03%
90% offered a daily rate of more than £200 £125 £190
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 105 104 131
Average hourly rate £16.50 £20.00 £20.00
Average hourly rate % change year-on-year
-17.50% -
90% offered a hourly rate of more than £9.53 £11.00 £10.60
10% offered a hourly rate of more than £37.50 £40.00 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the East Midlands region.

Support Analyst Daily Rate Trend in the East Midlands

Support Analyst
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the East Midlands region over the 3 months to 19 September 2014.

Support Analyst Daily Rate Histogram in the East Midlands

Support Analyst
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the East Midlands region.

Support Analyst Hourly Rate Trend in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +12 13 £115 -42.50% 3
Nottinghamshire +7 12 £200 -12.56% 2
Leicestershire +6 10 - - 1
Derbyshire +11 8 £210 - 1
Lincolnshire - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 September 2014, IT contractor jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 36 (42.35%) Windows
2 27 (31.76%) Microsoft
3 23 (27.06%) Active Directory
4 20 (23.53%) Windows 7
5 18 (21.18%) MS Office
6 17 (20.00%) ITIL
7 15 (17.65%) MS Excel
8 13 (15.29%) Windows XP
8 13 (15.29%) Finance
9 12 (14.12%) SAP
9 12 (14.12%) Windows Server 2008
10 11 (12.94%) Project Planning
10 11 (12.94%) Oracle
10 11 (12.94%) Windows Server 2003
11 10 (11.76%) SharePoint
12 9 (10.59%) Requirements Analysis
12 9 (10.59%) User Acceptance Testing
12 9 (10.59%) Oracle BI Publisher
12 9 (10.59%) Kalman Filter
12 9 (10.59%) Critical Path Analysis
12 9 (10.59%) GAP Analysis
12 9 (10.59%) Stakeholder Management
12 9 (10.59%) ERP
12 9 (10.59%) Cognos
12 9 (10.59%) SQL Server
12 9 (10.59%) WebLogic
12 9 (10.59%) SAP PS
12 9 (10.59%) Primavera
12 9 (10.59%) Business Intelligence
13 8 (9.41%) UNIX

Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 19 September 2014, IT contractor jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (11.76%) SharePoint
2 9 (10.59%) WebLogic
3 4 (4.71%) MS Exchange
4 3 (3.53%) Apache
4 3 (3.53%) Tomcat
5 2 (2.35%) IBM Notes
5 2 (2.35%) Lync
5 2 (2.35%) Exchange Server 2007
5 2 (2.35%) Exchange Server 2003
6 1 (1.18%) Exchange Server 2010
Applications
1 18 (21.18%) MS Office
2 15 (17.65%) MS Excel
3 2 (2.35%) MS PowerPoint
4 1 (1.18%) AutoCAD
4 1 (1.18%) MS Project
4 1 (1.18%) Pro/ENGINEER
Business Applications
1 9 (10.59%) SAP PS
2 6 (7.06%) Oracle Applications
2 6 (7.06%) Oracle EBS
2 6 (7.06%) Oracle Financials
2 6 (7.06%) Oracle 11i
2 6 (7.06%) Oracle EBS R12
3 5 (5.88%) Oracle General Ledger
3 5 (5.88%) Oracle iProcurement
3 5 (5.88%) Oracle Payables
3 5 (5.88%) Oracle Receivables
3 5 (5.88%) Oracle Assets
4 3 (3.53%) Remedy ITSM
5 1 (1.18%) CA Clarity
5 1 (1.18%) SAP FI
5 1 (1.18%) SAP CO
5 1 (1.18%) SAP PM
5 1 (1.18%) SAP FI/CO
Cloud Services
1 2 (2.35%) Google Apps
Communications & Networking
1 3 (3.53%) WAN
1 3 (3.53%) TCP/IP
2 1 (1.18%) VPN
2 1 (1.18%) Ethernet
2 1 (1.18%) ADSL
2 1 (1.18%) Broadband
2 1 (1.18%) VoIP
2 1 (1.18%) IP Telephony
2 1 (1.18%) Firewall
2 1 (1.18%) Wi-Fi
2 1 (1.18%) Wireless
Database & Business Intelligence
1 9 (10.59%) Oracle BI Publisher
1 9 (10.59%) SQL Server
2 3 (3.53%) MySQL
3 2 (2.35%) SQL Server Reporting Services
4 1 (1.18%) Relational Database
4 1 (1.18%) SQL Server 2000
Development Applications
1 2 (2.35%) Appcelerator Titanium
2 1 (1.18%) Toad
General
1 13 (15.29%) Finance
2 6 (7.06%) Manufacturing
3 1 (1.18%) General Ledger
3 1 (1.18%) Retail
Libraries, Frameworks & Software Standards
1 4 (4.71%) .NET
1 4 (4.71%) ASP.NET
Miscellaneous
1 5 (5.88%) Blackberry
2 3 (3.53%) CMDB
2 3 (3.53%) Open Source
3 2 (2.35%) Enterprise Software
3 2 (2.35%) PDA
4 1 (1.18%) iPhone
4 1 (1.18%) Analytical Skills
4 1 (1.18%) iPad
4 1 (1.18%) AS400
Operating Systems
1 36 (42.35%) Windows
2 20 (23.53%) Windows 7
3 13 (15.29%) Windows XP
4 12 (14.12%) Windows Server 2008
5 11 (12.94%) Windows Server 2003
6 8 (9.41%) UNIX
6 8 (9.41%) Linux
7 6 (7.06%) Windows Vista
8 5 (5.88%) Windows Server 2012
9 3 (3.53%) CentOS
9 3 (3.53%) Windows 2000
9 3 (3.53%) HPUX
10 1 (1.18%) Windows 8
Processes & Methodologies
1 17 (20.00%) ITIL
2 11 (12.94%) Project Planning
3 9 (10.59%) Requirements Analysis
3 9 (10.59%) User Acceptance Testing
3 9 (10.59%) Kalman Filter
3 9 (10.59%) Critical Path Analysis
3 9 (10.59%) GAP Analysis
3 9 (10.59%) Stakeholder Management
3 9 (10.59%) ERP
3 9 (10.59%) Business Intelligence
4 5 (5.88%) Migration
5 4 (4.71%) ITSM
6 3 (3.53%) Root Cause Analysis
7 2 (2.35%) Service Management
7 2 (2.35%) Logistics
7 2 (2.35%) Project Management
7 2 (2.35%) Release Management
7 2 (2.35%) Incident Management
8 1 (1.18%) Resource Management
8 1 (1.18%) Line Management
Programming Languages
1 6 (7.06%) SQL
2 5 (5.88%) VB
3 4 (4.71%) C#
3 4 (4.71%) PowerShell
4 2 (2.35%) VBScript
5 1 (1.18%) PL/SQL
5 1 (1.18%) VB.NET
Qualifications
1 5 (5.88%) Security Cleared
2 4 (4.71%) SC Cleared
3 3 (3.53%) Microsoft Certification
3 3 (3.53%) Dell Certification
4 1 (1.18%) Degree
Quality Assurance & Compliance
1 6 (7.06%) SLA
2 2 (2.35%) Sarbanes-Oxley
2 2 (2.35%) QA
System Software
1 23 (27.06%) Active Directory
2 6 (7.06%) XenServer
3 4 (4.71%) Hyper-V
3 4 (4.71%) XenApp
4 3 (3.53%) VMware ESX
5 2 (2.35%) XenDesktop
5 2 (2.35%) VMware Infrastructure
6 1 (1.18%) vSphere
Systems Management
1 2 (2.35%) SCCM
Vendors
1 27 (31.76%) Microsoft
2 12 (14.12%) SAP
3 11 (12.94%) Oracle
4 9 (10.59%) Cognos
4 9 (10.59%) Primavera
5 6 (7.06%) Pegasus
5 6 (7.06%) Citrix
5 6 (7.06%) Remedy
5 6 (7.06%) Red Hat
6 5 (5.88%) Capita
6 5 (5.88%) VMware
7 3 (3.53%) Dell
8 2 (2.35%) Lotus
8 2 (2.35%) ServiceNow
8 2 (2.35%) Google
9 1 (1.18%) Infor
9 1 (1.18%) BMC
9 1 (1.18%) Cisco
9 1 (1.18%) Adobe