The statistics below represent IT jobs advertised across the East Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / East Midlands
Rank 78 83 68
Rank change year-on-year
+5 -15
Permanent jobs requiring a Support Analyst 88 85 118
As % of all permanent IT jobs located in the East Midlands 3.09% 2.70% 3.70%
As % of the Job Titles category 3.20% 2.77% 3.80%
Number of salaries quoted 73 60 99
Median salary £28,500 £25,000 £27,500
Median salary % change year-on-year
+14.00% -9.09%
90% offered a salary of more than £20,000 £21,450 £21,500
10% offered a salary of more than £42,000 £40,000 £37,500
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year
-3.50% +3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2750 3065 3104
As % of all permanent IT jobs located in the East Midlands 96.63% 97.46% 97.33%
Number of salaries quoted 2247 2391 2549
Median salary £40,000 £40,000 £38,500
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £23,500 £25,000 £23,500
10% offered a salary of more than £60,000 £53,458 £54,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 20 February 2017.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +9 26 £37,500 +51.51% 7
Nottinghamshire +1 24 £23,500 -16.07% 4
Leicestershire -1 23 £30,000 +20.00% 5
Derbyshire +14 10 £24,750 -26.11% 5
Lincolnshire - 2 £23,750 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 20 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Analyst in the job title.

1 80 (45.71%) SQL
2 79 (45.14%) Windows
3 60 (34.29%) ITIL
4 56 (32.00%) Microsoft
5 37 (21.14%) Windows Server
6 33 (18.86%) VMware
7 28 (16.00%) MS Office
8 27 (15.43%) Active Directory
8 27 (15.43%) Citrix
9 26 (14.86%) SLA
10 25 (14.29%) Linux
11 23 (13.14%) MS Excel
11 23 (13.14%) Cisco
12 22 (12.57%) Oracle
13 21 (12.00%) Windows 10
14 19 (10.86%) Office 365
14 19 (10.86%) Retail
15 18 (10.29%) Incident Management
16 17 (9.71%) Windows 7
17 16 (9.14%) Hyper-V
17 16 (9.14%) Finance
17 16 (9.14%) Unix
17 16 (9.14%) LAN
18 15 (8.57%) WAN
18 15 (8.57%) MS Exchange
18 15 (8.57%) SQL Server
18 15 (8.57%) Firewall
18 15 (8.57%) SCCM
18 15 (8.57%) Windows Server 2012
19 14 (8.00%) Analytical Skills

Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.57%) MS Exchange
2 13 (7.43%) Exchange Server 2013
3 10 (5.71%) Exchange Server 2010
4 9 (5.14%) Apache
5 7 (4.00%) IIS
6 5 (2.86%) Tomcat
7 3 (1.71%) SharePoint
8 2 (1.14%) CMS
9 1 (0.57%) BizTalk Server
Applications
1 28 (16.00%) MS Office
2 23 (13.14%) MS Excel
3 2 (1.14%) MS Project
4 1 (0.57%) MS PowerPoint
Business Applications
1 4 (2.29%) Dynamics CRM
2 3 (1.71%) Northgate Housing
2 3 (1.71%) PeopleSoft CRM
3 2 (1.14%) Oracle Applications
3 2 (1.14%) Oracle EBS
3 2 (1.14%) Oracle EBS R12
3 2 (1.14%) Oracle Financials
3 2 (1.14%) Retail-J
3 2 (1.14%) Unit4 Business World
4 1 (0.57%) Dynamics NAV
4 1 (0.57%) Infor M3
4 1 (0.57%) Oracle ASCP
4 1 (0.57%) Oracle Cash Management
4 1 (0.57%) Oracle General Ledger
4 1 (0.57%) Oracle Payables
4 1 (0.57%) Oracle Procure-to-Pay
4 1 (0.57%) Oracle Receivables
4 1 (0.57%) Oracle SCM
4 1 (0.57%) Sage X3
4 1 (0.57%) SAP SD
Cloud Services
1 19 (10.86%) Office 365
2 6 (3.43%) Amazon AWS
3 5 (2.86%) Cloud Computing
4 2 (1.14%) GitHub
4 2 (1.14%) Microsoft Azure
5 1 (0.57%) SaaS
Communications & Networking
1 16 (9.14%) LAN
2 15 (8.57%) Firewall
2 15 (8.57%) WAN
3 12 (6.86%) SAN
4 8 (4.57%) Wireless
5 4 (2.29%) Remote Desktop
5 4 (2.29%) TCP/IP
5 4 (2.29%) VoIP
6 2 (1.14%) DHCP
6 2 (1.14%) ISDN
6 2 (1.14%) MPLS
6 2 (1.14%) PBX
6 2 (1.14%) PSTN
6 2 (1.14%) Unified Communications
6 2 (1.14%) Wi-Fi
7 1 (0.57%) DNS
7 1 (0.57%) Internet
7 1 (0.57%) Network Security
Database & Business Intelligence
1 15 (8.57%) SQL Server
2 8 (4.57%) MySQL
2 8 (4.57%) Oracle Database
2 8 (4.57%) Oracle Database 10g
3 4 (2.29%) SQL Server 2008
4 3 (1.71%) Relational Database
4 3 (1.71%) SQL Server Reporting Services
5 1 (0.57%) Crystal Reports
5 1 (0.57%) Data Warehouse
5 1 (0.57%) DB2
5 1 (0.57%) Oracle BI EE
5 1 (0.57%) QlikView
5 1 (0.57%) SQL Server 2000
5 1 (0.57%) SQL Server 2012
5 1 (0.57%) SQL Server Analysis Services
5 1 (0.57%) SQL Server Integration Services
Development Applications
1 8 (4.57%) ProC
2 2 (1.14%) Git (software)
2 2 (1.14%) Jenkins
2 2 (1.14%) JIRA
3 1 (0.57%) ChangeMan
General
1 19 (10.86%) Retail
2 16 (9.14%) Finance
3 8 (4.57%) Back Office
4 4 (2.29%) Advertising
4 4 (2.29%) Games
5 3 (1.71%) French Language
5 3 (1.71%) Manufacturing
5 3 (1.71%) Marketing
5 3 (1.71%) Telecoms
6 2 (1.14%) Banking
7 1 (0.57%) Automotive
7 1 (0.57%) General Ledger
7 1 (0.57%) Legal
Libraries, Frameworks & Software Standards
1 6 (3.43%) .NET
2 4 (2.29%) AngularJS
3 3 (1.71%) Middleware
4 2 (1.14%) ASP.NET
4 2 (1.14%) HTML
4 2 (1.14%) Node.js
5 1 (0.57%) .NET Framework
5 1 (0.57%) Backbone.js
5 1 (0.57%) CSS
5 1 (0.57%) CSS3
5 1 (0.57%) EDI
5 1 (0.57%) HTML5
5 1 (0.57%) jQuery
5 1 (0.57%) RequireJS
5 1 (0.57%) Underscore.js
5 1 (0.57%) WCF
5 1 (0.57%) XML
Miscellaneous
1 14 (8.00%) Analytical Skills
2 5 (2.86%) Smartphone
3 4 (2.29%) Data Centre
3 4 (2.29%) Management Information System
4 3 (1.71%) Credit Risk
4 3 (1.71%) EPoS
5 2 (1.14%) Distributed Denial-of-Service
5 2 (1.14%) iPad
6 1 (0.57%) AS400
6 1 (0.57%) Blackberry
6 1 (0.57%) Computer Science
6 1 (0.57%) Enterprise Software
6 1 (0.57%) Fat Client
6 1 (0.57%) iPhone
6 1 (0.57%) Mainframe
6 1 (0.57%) Mobile App
6 1 (0.57%) Thin Client
Operating Systems
1 79 (45.14%) Windows
2 37 (21.14%) Windows Server
3 25 (14.29%) Linux
4 21 (12.00%) Windows 10
5 17 (9.71%) Windows 7
6 16 (9.14%) Unix
7 15 (8.57%) Windows Server 2012
8 14 (8.00%) Windows Server 2008
9 8 (4.57%) AIX
9 8 (4.57%) Windows 8
10 5 (2.86%) Data ONTAP
11 2 (1.14%) SUSE Linux Enterprise Server
12 1 (0.57%) Android
12 1 (0.57%) Red Hat Enterprise Linux
12 1 (0.57%) Windows XP
Processes & Methodologies
1 60 (34.29%) ITIL
2 18 (10.29%) Incident Management
3 13 (7.43%) Disaster Recovery
4 12 (6.86%) ERP
5 11 (6.29%) CRM
5 11 (6.29%) ITIL V3
6 10 (5.71%) Service Management
7 9 (5.14%) Coaching
8 8 (4.57%) Capacity Management
8 8 (4.57%) Process Improvement
9 7 (4.00%) Business Intelligence
9 7 (4.00%) Logistics
9 7 (4.00%) Supplier Management
10 6 (3.43%) Root Cause Analysis
10 6 (3.43%) Service Delivery
10 6 (3.43%) Translating Business Requirements
11 5 (2.86%) Change Management
11 5 (2.86%) Mentoring
11 5 (2.86%) Security Operations
11 5 (2.86%) Server Virtualisation
Programming Languages
1 80 (45.71%) SQL
2 12 (6.86%) PL/SQL
3 11 (6.29%) Shell Script
4 6 (3.43%) C#
5 5 (2.86%) PowerShell
6 3 (1.71%) Bash Shell
6 3 (1.71%) PHP
7 2 (1.14%) C-shell
7 2 (1.14%) Java
7 2 (1.14%) JavaScript
7 2 (1.14%) Perl
7 2 (1.14%) Python
8 1 (0.57%) C
8 1 (0.57%) COBOL
8 1 (0.57%) JCL
8 1 (0.57%) T-SQL
Qualifications
1 14 (8.00%) Microsoft Certification
2 9 (5.14%) MCSA
3 7 (4.00%) MCSE
4 5 (2.86%) CCNA
4 5 (2.86%) Cisco Certification
4 5 (2.86%) MCP
5 4 (2.29%) VMware Certified Professional (VCP)
6 3 (1.71%) Degree
6 3 (1.71%) HNC
7 1 (0.57%) BPSS Clearance
7 1 (0.57%) CCNP
7 1 (0.57%) ITIL Certification
7 1 (0.57%) SC Cleared
7 1 (0.57%) Security Cleared
Quality Assurance & Compliance
1 26 (14.86%) SLA
2 5 (2.86%) QA
3 2 (1.14%) PCI DSS
System Software
1 27 (15.43%) Active Directory
2 16 (9.14%) Hyper-V
3 10 (5.71%) vSphere
4 9 (5.14%) VMware ESX
5 7 (4.00%) VMware Infrastructure
6 5 (2.86%) XenApp
7 2 (1.14%) KVM
7 2 (1.14%) Xen
8 1 (0.57%) Docker
8 1 (0.57%) Virtual Machines
8 1 (0.57%) VMware Server
Systems Management
1 15 (8.57%) SCCM
2 5 (2.86%) Ansible
3 4 (2.29%) Norton AntiVirus
4 2 (1.14%) Puppet
5 1 (0.57%) SCOM
5 1 (0.57%) SCSM
5 1 (0.57%) Symantec Endpoint Protection
Vendors
1 56 (32.00%) Microsoft
2 33 (18.86%) VMware
3 27 (15.43%) Citrix
4 23 (13.14%) Cisco
5 22 (12.57%) Oracle
6 14 (8.00%) HP
7 11 (6.29%) Apple
8 8 (4.57%) CheckPoint
8 8 (4.57%) Retek
8 8 (4.57%) SonicWALL
9 7 (4.00%) NetApp
9 7 (4.00%) SAP
10 6 (3.43%) JDA
11 5 (2.86%) Bomgar
11 5 (2.86%) CommVault
11 5 (2.86%) LANSA
11 5 (2.86%) Symantec
12 4 (2.29%) Axway
12 4 (2.29%) Dell
12 4 (2.29%) Red Hat
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Salary: £25000 - £28000 per annum
Posted: 5 hours ago
Nottingham, Nottinghamshire
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Salary: £27000 - £32000 per annum + benefits
Posted: 13 hours ago
Leicester, Leicestershire
Spring Technology
Salary: £38000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 13 hours ago
Leicester, Leicestershire
Spring Technology
Salary: £38000.00 - £40000.00 per annum + Bonus + Benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Certes Computing Ltd
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 3 days ago
Coalville, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 5 days ago
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Salary: £19000 - £21000 per annum + pension and other benefits
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Nottingham, Nottinghamshire
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Salary: From £32,004 to £36,001 per annum
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Derbyshire
Certes Computing Ltd
Salary: £25000 - £33000 per annum
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Leicestershire
Big Red Recruitment
Salary: £25000 - £40000 per annum + great benefits
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Ripley, Derbyshire
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Salary: £24000 - £27000 per annum + Excellent Benefits
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Derbyshire
Certes Computing Ltd
Salary: £25000 - £33000 per annum
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Hays Specialist Recruitment Ltd
Salary: £25000.00 - £40000.00 per annum
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Northampton, Northamptonshire
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Salary: £30000 - £45000 per annum + bonus & benefits
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Northamptonshire
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Northampton, Northamptonshire
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Immingham
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Northampton
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
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East Midlands
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £45000.00 per annum
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Northampton
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
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