The statistics below represent IT jobs advertised across the East Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 98 59 65
Rank change year-on-year
-39 +6
Permanent jobs requiring a Support Analyst 75 149 136
As % of all permanent IT jobs located in the East Midlands 2.37% 4.17% 3.71%
As % of the Job Titles category 2.43% 4.27% 3.84%
Number of salaries quoted 68 120 126
Median salary £27,500 £27,000 £30,000
Median salary % change year-on-year
+1.85% -10.00%
90% offered a salary of more than £22,500 £21,400 £19,000
10% offered a salary of more than £42,500 £40,000 £41,500
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3083 3486 3541
As % of all permanent IT jobs located in the East Midlands 97.56% 97.51% 96.62%
Number of salaries quoted 2461 2758 3010
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 4 December 2016.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -4 31 £30,000 +15.38%
Northamptonshire -31 14 £25,500 -9.73% 1
Derbyshire +14 13 £25,000 +8.69% 1
Nottinghamshire -33 13 £24,400 -21.92% 3
Lincolnshire -11 4 £27,500 +41.02%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 4 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Analyst in the job title.

1 77 (43.02%) Windows
2 73 (40.78%) ITIL
3 56 (31.28%) SQL
4 54 (30.17%) Microsoft
5 40 (22.35%) Active Directory
6 39 (21.79%) Retail
7 36 (20.11%) LAN
8 34 (18.99%) WAN
9 32 (17.88%) MS Excel
9 32 (17.88%) Firewall
9 32 (17.88%) Windows Server
10 28 (15.64%) Finance
11 27 (15.08%) MS Office
11 27 (15.08%) VMware
12 25 (13.97%) SLA
13 24 (13.41%) Cisco
14 23 (12.85%) Oracle
15 21 (11.73%) Citrix
15 21 (11.73%) Supplier Management
15 21 (11.73%) Coaching
16 20 (11.17%) Disaster Recovery
16 20 (11.17%) SQL Server
16 20 (11.17%) ERP
17 18 (10.06%) MS Exchange
17 18 (10.06%) Windows 7
17 18 (10.06%) Business Continuity
17 18 (10.06%) Office 365
18 16 (8.94%) Windows 10
18 16 (8.94%) SCCM
18 16 (8.94%) HP

Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.06%) MS Exchange
2 15 (8.38%) Exchange Server 2013
3 12 (6.70%) Exchange Server 2010
3 12 (6.70%) IIS
4 6 (3.35%) SharePoint
5 4 (2.23%) Apache
6 2 (1.12%) Blackberry Enterprise Server
7 1 (0.56%) BizTalk Server
7 1 (0.56%) Skype for Business
Applications
1 32 (17.88%) MS Excel
2 27 (15.08%) MS Office
3 4 (2.23%) MS Project
4 1 (0.56%) MS PowerPoint
Business Applications
1 9 (5.03%) Oracle EBS
1 9 (5.03%) Oracle EBS R12
2 8 (4.47%) Dynamics CRM
3 6 (3.35%) Dynamics AX
3 6 (3.35%) Oracle Applications
3 6 (3.35%) Oracle Financials
4 5 (2.79%) Oracle Assets
4 5 (2.79%) Oracle Cash Management
4 5 (2.79%) Oracle General Ledger
4 5 (2.79%) Oracle Payables
4 5 (2.79%) Oracle Receivables
5 4 (2.23%) Unit4 Business World
6 3 (1.68%) Dynamics NAV
6 3 (1.68%) PeopleSoft CRM
7 1 (0.56%) Demantra
7 1 (0.56%) Oracle ASCP
7 1 (0.56%) Oracle iProcurement
7 1 (0.56%) Oracle Procure-to-Pay
7 1 (0.56%) Oracle SCM
7 1 (0.56%) SAP SD
Cloud Services
1 18 (10.06%) Office 365
2 2 (1.12%) GitHub
3 1 (0.56%) Microsoft Azure
3 1 (0.56%) SaaS
Communications & Networking
1 36 (20.11%) LAN
2 34 (18.99%) WAN
3 32 (17.88%) Firewall
4 9 (5.03%) SAN
5 7 (3.91%) Wireless
6 6 (3.35%) Internet
6 6 (3.35%) TCP/IP
7 4 (2.23%) MPLS
7 4 (2.23%) VoIP
8 3 (1.68%) Remote Desktop
8 3 (1.68%) Wi-Fi
9 2 (1.12%) DNS
10 1 (0.56%) DHCP
10 1 (0.56%) Ethernet
10 1 (0.56%) ISDN
10 1 (0.56%) Network Security
10 1 (0.56%) PBX
10 1 (0.56%) PSTN
10 1 (0.56%) Unified Communications
Database & Business Intelligence
1 20 (11.17%) SQL Server
2 7 (3.91%) Oracle Database
2 7 (3.91%) Oracle Database 10g
3 3 (1.68%) MySQL
3 3 (1.68%) Oracle Reports
3 3 (1.68%) Relational Database
3 3 (1.68%) SQL Server 2008
3 3 (1.68%) SQL Server Reporting Services
4 1 (0.56%) BusinessObjects
4 1 (0.56%) BusinessObjects Business Intelligence
4 1 (0.56%) Data Warehouse
4 1 (0.56%) Oracle BI EE
4 1 (0.56%) QlikView
4 1 (0.56%) SAP BW
4 1 (0.56%) SQL Server Analysis Services
4 1 (0.56%) SQL Server Integration Services
Development Applications
1 7 (3.91%) ProC
2 3 (1.68%) JDeveloper
2 3 (1.68%) Oracle Forms
2 3 (1.68%) Toad
3 2 (1.12%) Git (software)
3 2 (1.12%) Jenkins
General
1 39 (21.79%) Retail
2 28 (15.64%) Finance
3 5 (2.79%) Back Office
3 5 (2.79%) General Ledger
3 5 (2.79%) Manufacturing
4 4 (2.23%) Advertising
5 3 (1.68%) Billing
5 3 (1.68%) French Language
6 2 (1.12%) Games
7 1 (0.56%) Law
7 1 (0.56%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (5.03%) .NET
2 6 (3.35%) ASP.NET
3 3 (1.68%) Middleware
4 2 (1.12%) CSS
4 2 (1.12%) HTML
4 2 (1.12%) WCF
4 2 (1.12%) XML
5 1 (0.56%) AngularJS
5 1 (0.56%) Backbone.js
5 1 (0.56%) CSS3
5 1 (0.56%) EDI
5 1 (0.56%) HTML5
5 1 (0.56%) jQuery
5 1 (0.56%) Node.js
5 1 (0.56%) RequireJS
5 1 (0.56%) Underscore.js
Miscellaneous
1 7 (3.91%) Analytical Skills
2 6 (3.35%) Driving Licence
3 5 (2.79%) Data Centre
3 5 (2.79%) Management Information System
3 5 (2.79%) Smartphone
4 3 (1.68%) iPad
5 2 (1.12%) Blackberry
5 2 (1.12%) Distributed Denial-of-Service
6 1 (0.56%) Computer Science
6 1 (0.56%) Enterprise Software
6 1 (0.56%) Mathematics
6 1 (0.56%) Mobile App
6 1 (0.56%) Statistics
6 1 (0.56%) Telematics
Operating Systems
1 77 (43.02%) Windows
2 32 (17.88%) Windows Server
3 18 (10.06%) Windows 7
4 16 (8.94%) Windows 10
5 15 (8.38%) Windows Server 2012
6 12 (6.70%) Linux
6 12 (6.70%) Windows Server 2008
7 10 (5.59%) Unix
7 10 (5.59%) Windows 8
8 7 (3.91%) AIX
9 3 (1.68%) Windows XP
10 2 (1.12%) SUSE Linux Enterprise Server
11 1 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 73 (40.78%) ITIL
2 21 (11.73%) Coaching
2 21 (11.73%) Supplier Management
3 20 (11.17%) Disaster Recovery
3 20 (11.17%) ERP
4 18 (10.06%) Business Continuity
5 13 (7.26%) CRM
5 13 (7.26%) ITIL V3
6 9 (5.03%) Incident Management
6 9 (5.03%) Service Management
7 8 (4.47%) Business Intelligence
8 7 (3.91%) E-Commerce
9 6 (3.35%) Problem Management
10 5 (2.79%) Capacity Management
10 5 (2.79%) Logistics
10 5 (2.79%) Procure-to-Pay
10 5 (2.79%) Release Management
10 5 (2.79%) Root Cause Analysis
10 5 (2.79%) Security Operations
10 5 (2.79%) Systems Analysis
Programming Languages
1 56 (31.28%) SQL
2 13 (7.26%) PL/SQL
3 11 (6.15%) Shell Script
4 9 (5.03%) C#
5 6 (3.35%) Java
6 3 (1.68%) Python
6 3 (1.68%) VB.NET
6 3 (1.68%) VBScript
7 2 (1.12%) Bash Shell
7 2 (1.12%) C
7 2 (1.12%) C-shell
7 2 (1.12%) JavaScript
7 2 (1.12%) Perl
7 2 (1.12%) T-SQL
8 1 (0.56%) C++
8 1 (0.56%) PHP
8 1 (0.56%) X++
Qualifications
1 12 (6.70%) Microsoft Certification
2 9 (5.03%) MCSA
3 8 (4.47%) MCP
3 8 (4.47%) MCSE
4 6 (3.35%) HNC
5 5 (2.79%) Degree
6 4 (2.23%) SC Cleared
6 4 (2.23%) Security Cleared
7 2 (1.12%) CCNA
7 2 (1.12%) Cisco Certification
7 2 (1.12%) VMware Certified Professional (VCP)
8 1 (0.56%) BPSS Clearance
8 1 (0.56%) CCNP
8 1 (0.56%) ITIL Certification
8 1 (0.56%) MOS
Quality Assurance & Compliance
1 25 (13.97%) SLA
2 9 (5.03%) QA
3 3 (1.68%) PCI DSS
System Software
1 40 (22.35%) Active Directory
2 13 (7.26%) Hyper-V
3 9 (5.03%) VMware ESX
4 7 (3.91%) XenApp
5 5 (2.79%) vSphere
6 2 (1.12%) KVM
6 2 (1.12%) Virtual Servers
6 2 (1.12%) VMware Infrastructure
6 2 (1.12%) Xen
7 1 (0.56%) VMware Server
Systems Management
1 16 (8.94%) SCCM
2 6 (3.35%) Norton AntiVirus
3 3 (1.68%) Symantec Endpoint Protection
4 2 (1.12%) Ansible
4 2 (1.12%) Puppet
4 2 (1.12%) SCOM
5 1 (0.56%) SCSM
Vendors
1 54 (30.17%) Microsoft
2 27 (15.08%) VMware
3 24 (13.41%) Cisco
4 23 (12.85%) Oracle
5 21 (11.73%) Citrix
6 16 (8.94%) HP
7 10 (5.59%) Apple
8 8 (4.47%) CheckPoint
8 8 (4.47%) SonicWALL
9 7 (3.91%) Retek
9 7 (3.91%) Symantec
10 6 (3.35%) Dell
11 5 (2.79%) CommVault
11 5 (2.79%) LANSA
12 4 (2.23%) JD Edwards
12 4 (2.23%) Red Hat
13 3 (1.68%) Altiris
13 3 (1.68%) hybris
13 3 (1.68%) PeopleSoft
13 3 (1.68%) SAP
Kettering, Northamptonshire
Ashdown IT
Salary: £18000 - £22000 per annum + Benefits
Posted: 4 days ago
Nottingham
Experian
Salary: Pension + benefits package
Posted: 3 days ago
Nottingham
Computacenter
Posted: 9 days ago
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People Source Consulting
Salary: £50000 - £70000 per annum + GREAT BENEFITS PACKAGE
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