The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 61 98 91
Rank change year-on-year
+37 -7
Permanent jobs requiring a Support Analyst 127 98 80
As % of all permanent IT jobs located in the East Midlands 3.71% 2.73% 2.63%
As % of the Job Titles category 3.91% 2.82% 2.73%
Number of salaries quoted 116 81 53
Average salary £28,354 £29,000 £29,500
Average salary % change year-on-year
-2.22% -1.69%
90% offered a salary of more than £19,000 £20,000 £20,100
10% offered a salary of more than £41,900 £37,500 £37,400
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3252 3478 2932
As % of all permanent IT jobs located in the East Midlands 94.89% 96.93% 96.32%
Number of salaries quoted 2742 2872 2585
Average salary £38,500 £37,500 £35,500
Average salary % change year-on-year
+2.66% +5.63%
90% offered a salary of more than £23,000 £23,750 £23,500
10% offered a salary of more than £55,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -10 56 £28,250 -5.83% 2
Leicestershire +49 46 £27,927 +25.51% 3
Nottinghamshire +4 15 £23,250 -19.13% 2
Derbyshire +23 7 £37,500 +31.57%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 December 2014, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 93 (38.27%) SQL
2 84 (34.57%) Microsoft
3 78 (32.10%) Windows
4 73 (30.04%) MS Excel
5 55 (22.63%) SQL Server
6 48 (19.75%) Oracle
7 47 (19.34%) Finance
8 46 (18.93%) ITIL
9 45 (18.52%) MS Office
10 44 (18.11%) .NET
11 42 (17.28%) Analytical Skills
12 39 (16.05%) Java
13 30 (12.35%) Degree
14 27 (11.11%) MS Exchange
14 27 (11.11%) Windows 7
15 26 (10.70%) Active Directory
15 26 (10.70%) Citrix
15 26 (10.70%) Disaster Recovery
16 25 (10.29%) ERP
17 24 (9.88%) Mentoring
18 23 (9.47%) MySQL
19 22 (9.05%) Windows Server 2008
20 21 (8.64%) Firewall
20 21 (8.64%) VMware
21 20 (8.23%) IIS
21 20 (8.23%) TCP/IP
22 19 (7.82%) Windows XP
22 19 (7.82%) DNS
22 19 (7.82%) SLA
23 17 (7.00%) Linux

Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 December 2014, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (11.11%) MS Exchange
2 20 (8.23%) IIS
3 12 (4.94%) SharePoint
4 10 (4.12%) Apache
4 10 (4.12%) Tomcat
5 5 (2.06%) IBM Notes
6 4 (1.65%) Exchange Server 2010
7 3 (1.23%) Exchange Server 2013
7 3 (1.23%) Exchange Server 2007
8 2 (0.82%) Lotus Domino
8 2 (0.82%) SharePoint 2010
8 2 (0.82%) Lync
9 1 (0.41%) Office Communications Server
9 1 (0.41%) Blackberry Enterprise Server
9 1 (0.41%) Exchange Server 2003
Applications
1 73 (30.04%) MS Excel
2 45 (18.52%) MS Office
3 1 (0.41%) MS Visio
3 1 (0.41%) Acrobat
3 1 (0.41%) MS PowerPoint
3 1 (0.41%) Spreadsheet
Business Applications
1 10 (4.12%) Oracle Financials
1 10 (4.12%) Oracle General Ledger
1 10 (4.12%) Oracle Payables
1 10 (4.12%) Oracle Receivables
1 10 (4.12%) Oracle Assets
1 10 (4.12%) Oracle E-Business Tax
2 6 (2.47%) Dynamics CRM
3 5 (2.06%) Oracle Applications
4 3 (1.23%) Line 500
5 2 (0.82%) Oracle EBS R12
5 2 (0.82%) Oracle EBS
5 2 (0.82%) Oracle 11i
5 2 (0.82%) Oracle Cash Management
6 1 (0.41%) SAP SD
6 1 (0.41%) Remedy ITSM
Cloud Services
1 2 (0.82%) SaaS
Communications & Networking
1 21 (8.64%) Firewall
2 20 (8.23%) TCP/IP
3 19 (7.82%) DNS
4 15 (6.17%) LAN
4 15 (6.17%) WAN
5 13 (5.35%) Internet
6 9 (3.70%) DHCP
7 6 (2.47%) PBX
8 5 (2.06%) SAN
9 4 (1.65%) NAS
9 4 (1.65%) Fibre Channel
10 3 (1.23%) Wi-Fi
10 3 (1.23%) Wireless
11 2 (0.82%) SSL
11 2 (0.82%) MPLS
11 2 (0.82%) VLAN
12 1 (0.41%) 3G
12 1 (0.41%) Intranet
12 1 (0.41%) IP Telephony
12 1 (0.41%) VoIP
Database & Business Intelligence
1 55 (22.63%) SQL Server
2 23 (9.47%) MySQL
3 11 (4.53%) Oracle Database
4 5 (2.06%) MongoDB
4 5 (2.06%) Cognos Impromptu
5 4 (1.65%) Crystal Reports
5 4 (1.65%) Essbase
6 3 (1.23%) SQL Server Reporting Services
7 2 (0.82%) BusinessObjects
7 2 (0.82%) SAP BW
7 2 (0.82%) DataStage
7 2 (0.82%) DB2
7 2 (0.82%) MS Access
7 2 (0.82%) SQL Server 2008
7 2 (0.82%) Pentaho
8 1 (0.41%) DTS
8 1 (0.41%) Oracle Reports
8 1 (0.41%) SAP BI
8 1 (0.41%) CorVu
8 1 (0.41%) SQL Server Integration Services
Development Applications
1 8 (3.29%) Eclipse
2 3 (1.23%) Visual Studio
2 3 (1.23%) Oracle Forms
3 1 (0.41%) Team Foundation Server
General
1 47 (19.34%) Finance
2 16 (6.58%) Retail
3 11 (4.53%) Manufacturing
4 9 (3.70%) Telecoms
5 7 (2.88%) Legal
6 4 (1.65%) German Language
7 2 (0.82%) Law
7 2 (0.82%) Marketing
8 1 (0.41%) French Language
8 1 (0.41%) Back Office
8 1 (0.41%) Aerospace
Libraries, Frameworks & Software Standards
1 44 (18.11%) .NET
2 11 (4.53%) ASP.NET
3 10 (4.12%) Struts
3 10 (4.12%) J2EE
3 10 (4.12%) Hibernate
3 10 (4.12%) Spring
4 6 (2.47%) XML
5 4 (1.65%) XSLT
6 3 (1.23%) Web Services
7 2 (0.82%) Middleware
7 2 (0.82%) HTML
8 1 (0.41%) ASP.NET MVC
8 1 (0.41%) LAMP
Miscellaneous
1 42 (17.28%) Analytical Skills
2 12 (4.94%) Computer Science
3 10 (4.12%) Management Information System
4 4 (1.65%) Thin Client
4 4 (1.65%) Fat Client
4 4 (1.65%) iSeries
5 3 (1.23%) Mainframe
6 2 (0.82%) VSAM
6 2 (0.82%) Credit Risk
6 2 (0.82%) Blackberry
6 2 (0.82%) AS400
6 2 (0.82%) Enterprise Software
7 1 (0.41%) Clustering
Operating Systems
1 78 (32.10%) Windows
2 27 (11.11%) Windows 7
3 22 (9.05%) Windows Server 2008
4 19 (7.82%) Windows XP
5 17 (7.00%) Linux
6 13 (5.35%) UNIX
7 12 (4.94%) Windows 8
7 12 (4.94%) Windows Server 2012
8 9 (3.70%) Windows Server 2003
9 4 (1.65%) Windows 2000
10 3 (1.23%) Windows Vista
11 2 (0.82%) Android
11 2 (0.82%) Apple iOS
12 1 (0.41%) Windows 2000 Server
12 1 (0.41%) AIX
Processes & Methodologies
1 46 (18.93%) ITIL
2 26 (10.70%) Disaster Recovery
3 25 (10.29%) ERP
4 24 (9.88%) Mentoring
5 13 (5.35%) Service Management
6 12 (4.94%) CRM
6 12 (4.94%) Agile Software Development
7 11 (4.53%) Software Engineering
8 9 (3.70%) ITSM
9 8 (3.29%) Logistics
10 7 (2.88%) Project Management
11 6 (2.47%) Business Continuity
11 6 (2.47%) Time Management
12 5 (2.06%) WFM
13 4 (1.65%) Business Analysis
13 4 (1.65%) DNA
13 4 (1.65%) ETL
14 3 (1.23%) Business Intelligence
14 3 (1.23%) Root Cause Analysis
14 3 (1.23%) Coaching
Programming Languages
1 93 (38.27%) SQL
2 39 (16.05%) Java
3 14 (5.76%) C
3 14 (5.76%) C#
4 10 (4.12%) VB
5 9 (3.70%) T-SQL
6 2 (0.82%) FoxPro (VFP)
6 2 (0.82%) JCL
6 2 (0.82%) VB.NET
6 2 (0.82%) VBA
6 2 (0.82%) COBOL
6 2 (0.82%) JavaScript
6 2 (0.82%) PL/SQL
7 1 (0.41%) Perl
7 1 (0.41%) Python
7 1 (0.41%) Korn
7 1 (0.41%) Bourne shell
7 1 (0.41%) Bash Shell
7 1 (0.41%) Shell Script
7 1 (0.41%) VBScript
Qualifications
1 30 (12.35%) Degree
2 14 (5.76%) SC Cleared
2 14 (5.76%) Security Cleared
2 14 (5.76%) ITIL Foundation Certificate
3 10 (4.12%) Sun Certification
3 10 (4.12%) OCPJP
3 10 (4.12%) OCMJD
4 8 (3.29%) Microsoft Certification
5 3 (1.23%) ITIL Certification
6 2 (0.82%) MCP
7 1 (0.41%) MCSE
7 1 (0.41%) SAP Certification
7 1 (0.41%) MOS
7 1 (0.41%) MCITP
Quality Assurance & Compliance
1 19 (7.82%) SLA
System Software
1 26 (10.70%) Active Directory
2 11 (4.53%) VMware Infrastructure
3 10 (4.12%) Hyper-V
4 8 (3.29%) XenApp
5 7 (2.88%) Terminal Services
6 4 (1.65%) vSphere
7 2 (0.82%) Forefront TMG
8 1 (0.41%) VMware ESXi
8 1 (0.41%) ISA Server
8 1 (0.41%) VMware ESX
8 1 (0.41%) VMware Server
8 1 (0.41%) XenServer
Systems Management
1 5 (2.06%) SCOM
2 4 (1.65%) NetBackup
2 4 (1.65%) WSUS
2 4 (1.65%) EMC NetWorker
3 3 (1.23%) SCCM
4 2 (0.82%) DameWare
5 1 (0.41%) SCVMM
5 1 (0.41%) Tivoli
5 1 (0.41%) Tivoli Storage Manager
5 1 (0.41%) MAILsweeper
Vendors
1 84 (34.57%) Microsoft
2 48 (19.75%) Oracle
3 26 (10.70%) Citrix
4 21 (8.64%) VMware
5 10 (4.12%) Sage
5 10 (4.12%) SAP
5 10 (4.12%) Sun
6 8 (3.29%) hybris
7 7 (2.88%) Lotus
7 7 (2.88%) Hyperion
8 6 (2.47%) Pegasus
9 5 (2.06%) RedPrairie
9 5 (2.06%) JDA
10 4 (1.65%) NetApp
10 4 (1.65%) Dell
10 4 (1.65%) EMC
10 4 (1.65%) LexisNexis
10 4 (1.65%) Civica
10 4 (1.65%) Symantec
11 3 (1.23%) IBM
Leicester, Leicestershire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
Leicester, Leicestershire
Lorien Resourcing
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Nottingham, Nottinghamshire
Capita ITPS
Salary: £26000 per annum
Posted: 7 days ago
Corby, Northamptonshire
RS Components
Posted: 14 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive + Bonus, Pension, Healthcare
Posted: 16 days ago