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This section looks at the demand for the Support Analyst role in IT jobs within the East Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT job ads that have cited Support Analyst in their job title over the 3 months to 18 July 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to 18 Jul 2008Same period last year
Rank3650
Rank change on same period last yearUp+14
Matching permanent IT job ads239205
As % of all UK permanent IT job ads sampled0.125 %0.085 %
As % of the category below5.182 %3.823 %
Salaries quoted213181
Average minimum salary£23,982£23,052
Average salary£25,301£24,381
% change on same period last year+3.77 %
Average maximum salary£26,619£25,710
UK excluding London average salary£26,651£27,028
% change on same period last year-1.39 %
Job Titles East MidlandsJob Titles
East Midlands
Matching permanent IT job ads46125362
As % of all UK permanent IT job ads sampled2.408 %2.212 %
Salaries quoted38854461
Average minimum salary£32,094£31,385
Average salary£34,749£33,921
% change on same period last year+2.44 %
Average maximum salary£37,404£36,457
UK excluding London average salary£38,227£39,513
% change on same period last year-3.25 %
Support Analyst EnglandSupport Analyst
England

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Analyst across the East Midlands region as a proportion of the total demand within the Job Titles category.

East Midlands Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

East Midlands Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 18 July 2008.

East Midlands Support Analyst Salary Histogram

Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT job ads citing Support Analyst within the East Midlands region over the 3 months to 18 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
NottinghamshireUp+668£25,098+7.11 %
NorthamptonshireDown-456£27,545+11.98 %
LeicestershireUp+1954£22,270-17.29 %
DerbyshireUp+2739£23,811+9.08 %
LincolnshireUp+522£27,318-11.87 %
Support Analyst EnglandSupport Analyst
England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 18 July 2008, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1267 (48.37 %)Windows
2177 (32.07 %)Microsoft
3162 (29.35 %)Active Directory
4147 (26.63 %)SQL
5107 (19.38 %)UNIX
6104 (18.84 %)Microsoft Certification
7103 (18.66 %)MS Exchange
890 (16.30 %)SQL Server
981 (14.67 %)MS Office
1078 (14.13 %)MCSE
1175 (13.59 %)ITIL
1269 (12.50 %)MCP
1364 (11.59 %)Windows 2000
1364 (11.59 %)Oracle
1459 (10.69 %)Citrix
1555 (9.964 %)Cisco
1652 (9.420 %)SLA
1750 (9.058 %)Cisco Certification
1849 (8.877 %).NET
1849 (8.877 %)MS Excel
1948 (8.696 %)CCNA
2047 (8.514 %)Windows XP
2146 (8.333 %)Java
2146 (8.333 %)Exchange Server 2000
2245 (8.152 %)LAN
2344 (7.971 %)Exchange Server 2003
2344 (7.971 %)Degree
2440 (7.246 %)Finance
2440 (7.246 %)VB
2440 (7.246 %)Linux

Support Analyst
Top Related IT Skills by Category

For the 6 months to 18 July 2008, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
149 (8.877 %).NET
233 (5.978 %)HTML
325 (4.529 %)ASP
420 (3.623 %)J2EE
514 (2.536 %)ASP.NET
613 (2.355 %)JSP
613 (2.355 %)WebServices
79 (1.630 %)ActiveX
88 (1.449 %)WebSphere
97 (1.268 %)COM+
106 (1.087 %)CSS
106 (1.087 %).NET Framework
115 (0.906 %)XML
123 (0.543 %)XSL
123 (0.543 %)WMI
132 (0.362 %)Middleware
141 (0.181 %)WinForms
141 (0.181 %)EDI
141 (0.181 %)DCOM
141 (0.181 %)ASP.NET 2.0
Application Platforms
1103 (18.66 %)MS Exchange
246 (8.333 %)Exchange Server 2000
344 (7.971 %)Exchange Server 2003
421 (3.804 %)IIS
519 (3.442 %)SharePoint
616 (2.899 %)Tomcat
711 (1.993 %)Lotus Notes
810 (1.812 %)Exchange Server 2007
98 (1.449 %)BizTalk Server
106 (1.087 %)WebLogic
115 (0.906 %)CICS
115 (0.906 %)Exchange Server 5.5
124 (0.725 %)SAS
132 (0.362 %)WebSphere Application Server
132 (0.362 %)Lotus Domino
141 (0.181 %)JBoss
141 (0.181 %)GroupWise
Applications
181 (14.67 %)MS Office
249 (8.877 %)MS Excel
35 (0.906 %)MS Project
42 (0.362 %)MS Visio
42 (0.362 %)MS PowerPoint
Business Applications
15 (0.906 %)SAP HR
24 (0.725 %)Oracle Applications
32 (0.362 %)Microsoft CRM
32 (0.362 %)GoldMine
41 (0.181 %)BPCS
41 (0.181 %)Oracle Financials
41 (0.181 %)Oracle 11i
41 (0.181 %)MFGPRO
41 (0.181 %)SAP FI/CO
41 (0.181 %)SAP CO
41 (0.181 %)SAP SD
41 (0.181 %)SAP FI
41 (0.181 %)SAP MM
41 (0.181 %)SAP PP
Communications & Networking
145 (8.152 %)LAN
234 (6.159 %)Internet
332 (5.797 %)WAN
430 (5.435 %)Firewall
528 (5.072 %)TCP/IP
617 (3.080 %)SAN
617 (3.080 %)Intranet
716 (2.899 %)VoIP
812 (2.174 %)VPN
910 (1.812 %)SSL
910 (1.812 %)LDAP
910 (1.812 %)X.500
109 (1.630 %)Wireless
109 (1.630 %)DNS
117 (1.268 %)Broadband
117 (1.268 %)VLAN
125 (0.906 %)IP Telephony
134 (0.725 %)DHCP
143 (0.543 %)Frame Relay
143 (0.543 %)NetScreen
Database & Business Intelligence
190 (16.30 %)SQL Server
224 (4.348 %)Oracle Reports
322 (3.986 %)Oracle 10g
419 (3.442 %)SQL Server 2000
419 (3.442 %)SQL Server 2005
518 (3.261 %)Oracle 9i
518 (3.261 %)Crystal Reports
617 (3.080 %)BusinessObjects
714 (2.536 %)Oracle Discoverer
812 (2.174 %)SQL Server 7
97 (1.268 %)MySQL
106 (1.087 %)MS Access
113 (0.543 %)DB2
113 (0.543 %)GIS
113 (0.543 %)TOAD
122 (0.362 %)Data Cleansing
122 (0.362 %)RDBMS
131 (0.181 %)Microsoft Analysis Services
131 (0.181 %)Datawarehouse
131 (0.181 %)Oracle 8/8i
Development Applications
125 (4.529 %)Oracle Forms
210 (1.812 %)PVCS
37 (1.268 %)Synon
41 (0.181 %)Visual Studio
General
140 (7.246 %)Finance
236 (6.522 %)Pensions
322 (3.986 %)Retail
416 (2.899 %)Manufacturing
513 (2.355 %)Banking
610 (1.812 %)Marketing
610 (1.812 %)Health
610 (1.812 %)Education
75 (0.906 %)FMCG
84 (0.725 %)Construction
93 (0.543 %)Games
102 (0.362 %)Publishing
102 (0.362 %)Billing
102 (0.362 %)Insurance
102 (0.362 %)Financial Institution
102 (0.362 %)Back Office
111 (0.181 %)Telecoms
111 (0.181 %)Automotive
111 (0.181 %)Pharmaceutical
111 (0.181 %)Government
Miscellaneous
19 (1.630 %)Mainframe
19 (1.630 %)AS400
19 (1.630 %)Mathematics
28 (1.449 %)Asset Management
36 (1.087 %)Clustering
45 (0.906 %)EPoS
54 (0.725 %)Client/Server
62 (0.362 %)PMI
62 (0.362 %)NHS
62 (0.362 %)Thin Client
62 (0.362 %)PDA
62 (0.362 %)Fat Client
62 (0.362 %)IBM Mainframe
71 (0.181 %)Dutch Language
71 (0.181 %)French Language
71 (0.181 %)German Language
71 (0.181 %)Italian Language
71 (0.181 %)Polish Language
71 (0.181 %)Spanish Language
71 (0.181 %)Statistics
Operating Systems
1267 (48.37 %)Windows
2107 (19.38 %)UNIX
364 (11.59 %)Windows 2000
447 (8.514 %)Windows XP
540 (7.246 %)Linux
637 (6.703 %)Windows Server 2003
731 (5.616 %)Solaris
814 (2.536 %)Windows NT
98 (1.449 %)AIX
106 (1.087 %)NetWare
114 (0.725 %)HPUX
Processes & Methodologies
175 (13.59 %)ITIL
224 (4.348 %)ERP
317 (3.080 %)Business Intelligence
317 (3.080 %)Project Management
413 (2.355 %)Business Analysis
511 (1.993 %)CRM
69 (1.630 %)Web Development
69 (1.630 %)Problem Management
74 (0.725 %)Security Cleared
74 (0.725 %)Software Testing
74 (0.725 %)SOA
74 (0.725 %)Service Management
83 (0.543 %)Service Delivery
83 (0.543 %)OO
92 (0.362 %)Project Planning
92 (0.362 %)Load Balancing
92 (0.362 %)Document Management
92 (0.362 %)Logistics
92 (0.362 %)Time Management
92 (0.362 %)PRINCE2
Programming Languages
1147 (26.63 %)SQL
246 (8.333 %)Java
340 (7.246 %)VB
424 (4.348 %)PL/SQL
424 (4.348 %)C#
517 (3.080 %)VBA
616 (2.899 %)COBOL
713 (2.355 %)VB6
812 (2.174 %)VB.NET
911 (1.993 %)C
911 (1.993 %)C++
911 (1.993 %)JavaScript
109 (1.630 %)VBScript
114 (0.725 %)RPG
114 (0.725 %)DHTML
122 (0.362 %)JCL
131 (0.181 %)PL/1
131 (0.181 %)Shell Script
Qualifications
1104 (18.84 %)Microsoft Certification
278 (14.13 %)MCSE
369 (12.50 %)MCP
450 (9.058 %)Cisco Certification
548 (8.696 %)CCNA
644 (7.971 %)Degree
720 (3.623 %)Sun Certification
810 (1.812 %)CCA
810 (1.812 %)Citrix Certification
810 (1.812 %)MCDST
98 (1.449 %)MCSA
107 (1.268 %)HND
116 (1.087 %)CCNP
116 (1.087 %)VMware Certified Professional (VCP)
123 (0.543 %)ITIL Certification
131 (0.181 %)Oracle Certification
131 (0.181 %)CNE
131 (0.181 %)Novell Certification
Quality Assurance & Compliance
152 (9.420 %)SLA
227 (4.891 %)ISO/IEC 20000
34 (0.725 %)ISO9001
42 (0.362 %)QA
System Software
1162 (29.35 %)Active Directory
229 (5.254 %)NetBackup
318 (3.261 %)Terminal Services
412 (2.174 %)Citrix Presentation Server
58 (1.449 %)VMware Infrastructure
58 (1.449 %)MetaFrame
64 (0.725 %)ISA Server
71 (0.181 %)VMware ESX
71 (0.181 %)Backup Exec
Systems Management
14 (0.725 %)Systems Management Server (SMS)
23 (0.543 %)BMC PATROL
23 (0.543 %)SCOM
32 (0.362 %)OpenView
32 (0.362 %)DameWare
32 (0.362 %)WSUS
41 (0.181 %)SCCM
41 (0.181 %)ARCserve
41 (0.181 %)ZENworks
41 (0.181 %)Norton AntiVirus
Vendors
1177 (32.07 %)Microsoft
264 (11.59 %)Oracle
359 (10.69 %)Citrix
455 (9.964 %)Cisco
533 (5.978 %)SAP
627 (4.891 %)VERITAS
724 (4.348 %)Sun
817 (3.080 %)Business Objects
914 (2.536 %)Avaya
1013 (2.355 %)Novell
1112 (2.174 %)Lotus
1112 (2.174 %)HP
1112 (2.174 %)VMware
1211 (1.993 %)Sage
1310 (1.812 %)Kerridge
149 (1.630 %)Pegasus
149 (1.630 %)iSOFT
149 (1.630 %)IBM
156 (1.087 %)PlateSpin
156 (1.087 %)LANDesk
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