The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 77 94 66
Rank change year-on-year
+17 -28
Permanent jobs requiring a Support Analyst 113 96 122
As % of all permanent IT jobs located in the East Midlands 3.28% 2.53% 3.99%
As % of the Job Titles category 3.41% 2.65% 4.15%
Number of salaries quoted 92 85 99
Average salary £27,500 £27,500 £27,000
Average salary % change year-on-year
- +1.85%
90% offered a salary of more than £21,500 £21,000 £21,600
10% offered a salary of more than £36,875 £40,000 £35,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3313 3628 2943
As % of all permanent IT jobs located in the East Midlands 96.28% 95.45% 96.33%
Number of salaries quoted 2709 2998 2534
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,000 £24,500 £24,215
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 31 March 2015.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 51 £29,000 -3.33% 6
Nottinghamshire +29 31 £27,500 -27.15% 5
Derbyshire +25 18 £29,500 -21.33% 4
Leicestershire +26 15 £25,000 -8.25%
Lincolnshire -7 1 £41,500 +66.00% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 March 2015, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 97 (40.93%) Windows
2 76 (32.07%) SQL
3 71 (29.96%) Microsoft
4 54 (22.78%) MS Excel
5 50 (21.10%) ITIL
6 47 (19.83%) SQL Server
7 43 (18.14%) Analytical Skills
8 39 (16.46%) Java
9 38 (16.03%) Active Directory
10 37 (15.61%) MS Office
11 34 (14.35%) Finance
11 34 (14.35%) Linux
12 33 (13.92%) Citrix
12 33 (13.92%) Disaster Recovery
13 32 (13.50%) Windows 7
14 31 (13.08%) Hyper-V
15 30 (12.66%) MS Exchange
15 30 (12.66%) Oracle
16 28 (11.81%) VMware
16 28 (11.81%) Mentoring
17 27 (11.39%) MySQL
18 26 (10.97%) .NET
18 26 (10.97%) Windows XP
19 25 (10.55%) Windows Server 2008
20 24 (10.13%) UNIX
20 24 (10.13%) Retail
21 23 (9.70%) SAP
21 23 (9.70%) SLA
22 21 (8.86%) ERP
22 21 (8.86%) Degree

Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 March 2015, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (12.66%) MS Exchange
2 17 (7.17%) Apache
3 16 (6.75%) Tomcat
4 11 (4.64%) Apache Solr
5 9 (3.80%) Exchange Server 2010
6 8 (3.38%) SharePoint
7 7 (2.95%) IIS
7 7 (2.95%) IBM Notes
8 5 (2.11%) JBoss
8 5 (2.11%) WebSphere
8 5 (2.11%) Exchange Server 2007
9 4 (1.69%) WebSphere Application Server
10 3 (1.27%) SAS
11 2 (0.84%) Lotus Domino
11 2 (0.84%) Exchange Server 2003
11 2 (0.84%) Lync
12 1 (0.42%) Umbraco
12 1 (0.42%) Office Communications Server
12 1 (0.42%) Blackberry Enterprise Server
12 1 (0.42%) SharePoint 2013
Applications
1 54 (22.78%) MS Excel
2 37 (15.61%) MS Office
3 4 (1.69%) MS PowerPoint
4 3 (1.27%) MS Visio
5 2 (0.84%) Acrobat
6 1 (0.42%) Spreadsheet
Business Applications
1 9 (3.80%) SAP SD
2 6 (2.53%) Dynamics AX
3 4 (1.69%) SAP LE
3 4 (1.69%) Oracle General Ledger
3 4 (1.69%) Oracle Applications
3 4 (1.69%) SAP CRM
3 4 (1.69%) Oracle Payables
3 4 (1.69%) Oracle Receivables
4 3 (1.27%) Oracle Assets
4 3 (1.27%) Oracle E-Business Tax
4 3 (1.27%) Oracle Financials
5 2 (0.84%) Retail-J
5 2 (0.84%) Oracle EBS R12
5 2 (0.84%) Dynamics NAV
5 2 (0.84%) Dynamics CRM
5 2 (0.84%) SAP WM
5 2 (0.84%) Oracle EBS
6 1 (0.42%) Oracle ERP
6 1 (0.42%) Oracle iProcurement
6 1 (0.42%) Remedy ITSM
Cloud Services
1 5 (2.11%) Microsoft Azure
2 2 (0.84%) SaaS
Communications & Networking
1 20 (8.44%) LAN
1 20 (8.44%) WAN
2 19 (8.02%) Firewall
3 18 (7.59%) TCP/IP
4 14 (5.91%) DNS
5 12 (5.06%) SAN
6 11 (4.64%) Internet
7 9 (3.80%) PBX
8 6 (2.53%) VoIP
9 5 (2.11%) DHCP
10 4 (1.69%) Wireless
10 4 (1.69%) IP Telephony
10 4 (1.69%) NAS
10 4 (1.69%) Fibre Channel
11 2 (0.84%) VLAN
11 2 (0.84%) Wireshark
12 1 (0.42%) Cisco ASA
12 1 (0.42%) tcpdump
12 1 (0.42%) HTTP
12 1 (0.42%) VPN
Database & Business Intelligence
1 47 (19.83%) SQL Server
2 27 (11.39%) MySQL
3 13 (5.49%) Relational Database
4 7 (2.95%) DB2
5 6 (2.53%) Oracle Database
5 6 (2.53%) SQL Server 2008
6 5 (2.11%) MongoDB
6 5 (2.11%) Cognos Impromptu
7 4 (1.69%) Essbase
8 3 (1.27%) Spotfire
8 3 (1.27%) QlikView
8 3 (1.27%) Pentaho
9 2 (0.84%) SQL Server Reporting Services
9 2 (0.84%) SQL Server 2005
9 2 (0.84%) SQL Server Integration Services
9 2 (0.84%) BusinessObjects
9 2 (0.84%) SAP BW
9 2 (0.84%) DataStage
10 1 (0.42%) SAP BI
10 1 (0.42%) CorVu
Development Applications
1 9 (3.80%) Eclipse
2 3 (1.27%) Oracle Forms
3 1 (0.42%) Team Foundation Server
General
1 34 (14.35%) Finance
2 24 (10.13%) Retail
3 20 (8.44%) Manufacturing
4 14 (5.91%) Telecoms
5 7 (2.95%) Marketing
6 6 (2.53%) Legal
7 4 (1.69%) German Language
7 4 (1.69%) Billing
8 1 (0.42%) Games
8 1 (0.42%) Back Office
8 1 (0.42%) Law
8 1 (0.42%) French Language
Libraries, Frameworks & Software Standards
1 26 (10.97%) .NET
2 11 (4.64%) Servlets
3 9 (3.80%) EDI
4 8 (3.38%) Spring
5 7 (2.95%) HTML
6 5 (2.11%) Web Services
6 5 (2.11%) ASP.NET
7 4 (1.69%) XML
7 4 (1.69%) Java EE
7 4 (1.69%) JMS
7 4 (1.69%) Middleware
8 3 (1.27%) Struts
8 3 (1.27%) J2EE
8 3 (1.27%) Hibernate
9 2 (0.84%) CSS
10 1 (0.42%) XSLT
10 1 (0.42%) LAMP
10 1 (0.42%) jQuery
10 1 (0.42%) REST
Miscellaneous
1 43 (18.14%) Analytical Skills
2 9 (3.80%) Enterprise Software
3 8 (3.38%) Mainframe
4 7 (2.95%) Management Information System
4 7 (2.95%) Credit Risk
5 5 (2.11%) Computer Science
6 3 (1.27%) Handset
6 3 (1.27%) Clustering
6 3 (1.27%) VSAM
6 3 (1.27%) Client/Server
6 3 (1.27%) Visualisation
7 2 (0.84%) iSeries
7 2 (0.84%) AS400
7 2 (0.84%) Blackberry
8 1 (0.42%) Chip and PIN
8 1 (0.42%) Thin Client
8 1 (0.42%) Fat Client
Operating Systems
1 97 (40.93%) Windows
2 34 (14.35%) Linux
3 32 (13.50%) Windows 7
4 26 (10.97%) Windows XP
5 25 (10.55%) Windows Server 2008
6 24 (10.13%) UNIX
7 12 (5.06%) Windows 8
8 11 (4.64%) Windows Server 2012
8 11 (4.64%) CentOS
9 7 (2.95%) Windows Server 2003
10 6 (2.53%) Red Hat Enterprise Linux
11 5 (2.11%) AIX
12 4 (1.69%) Windows 2000
13 3 (1.27%) Oracle Linux
14 2 (0.84%) Apple iOS
14 2 (0.84%) Windows Vista
14 2 (0.84%) Android
15 1 (0.42%) Windows 2000 Server
Processes & Methodologies
1 50 (21.10%) ITIL
2 33 (13.92%) Disaster Recovery
3 28 (11.81%) Mentoring
4 21 (8.86%) ERP
5 15 (6.33%) Logistics
6 12 (5.06%) Service Management
7 11 (4.64%) E-Commerce
8 9 (3.80%) CRM
9 8 (3.38%) Business Intelligence
10 7 (2.95%) Business Analysis
10 7 (2.95%) Software Testing
10 7 (2.95%) Time Management
11 6 (2.53%) Project Management
12 5 (2.11%) ITSM
12 5 (2.11%) Change Management
12 5 (2.11%) Business Continuity
12 5 (2.11%) Root Cause Analysis
12 5 (2.11%) WFM
12 5 (2.11%) User Acceptance Testing
13 4 (1.69%) Analytics
Programming Languages
1 76 (32.07%) SQL
2 39 (16.46%) Java
3 11 (4.64%) C
4 10 (4.22%) JavaScript
5 7 (2.95%) C#
5 7 (2.95%) T-SQL
6 4 (1.69%) PL/SQL
6 4 (1.69%) ABAP
6 4 (1.69%) VB
7 3 (1.27%) JCL
7 3 (1.27%) COBOL
8 2 (0.84%) VBScript
8 2 (0.84%) VB.NET
8 2 (0.84%) VBA
8 2 (0.84%) Python
8 2 (0.84%) PowerShell
9 1 (0.42%) Bourne shell
9 1 (0.42%) Bash Shell
9 1 (0.42%) Shell Script
9 1 (0.42%) Korn
Qualifications
1 21 (8.86%) Degree
2 10 (4.22%) SC Cleared
2 10 (4.22%) Security Cleared
3 9 (3.80%) ITIL Foundation Certificate
3 9 (3.80%) Microsoft Certification
4 5 (2.11%) ITIL Certification
5 3 (1.27%) OCPJP
5 3 (1.27%) OCMJD
5 3 (1.27%) MCP
5 3 (1.27%) CCNP
5 3 (1.27%) CCNA
5 3 (1.27%) Cisco Certification
5 3 (1.27%) Sun Certification
6 2 (0.84%) MCSE
7 1 (0.42%) MCSA
7 1 (0.42%) SAP Certification
7 1 (0.42%) CNA
7 1 (0.42%) CNE
7 1 (0.42%) Novell Certification
7 1 (0.42%) MCITP
Quality Assurance & Compliance
1 23 (9.70%) SLA
2 2 (0.84%) ISO/IEC 27001
3 1 (0.42%) QA
3 1 (0.42%) BS7799
3 1 (0.42%) ISO 9000
3 1 (0.42%) ISO 9001
System Software
1 38 (16.03%) Active Directory
2 31 (13.08%) Hyper-V
3 10 (4.22%) VMware Infrastructure
4 7 (2.95%) XenApp
5 6 (2.53%) Terminal Services
6 5 (2.11%) XenServer
7 3 (1.27%) Veritas Volume Manager
7 3 (1.27%) Firmware
7 3 (1.27%) vSphere
8 2 (0.84%) Forefront TMG
8 2 (0.84%) Veritas Cluster Server
9 1 (0.42%) ISA Server
9 1 (0.42%) VMware ESX
9 1 (0.42%) VMware ESXi
Systems Management
1 8 (3.38%) SCCM
2 5 (2.11%) DameWare
3 4 (1.69%) NetBackup
3 4 (1.69%) WSUS
3 4 (1.69%) EMC NetWorker
3 4 (1.69%) Tivoli
3 4 (1.69%) SCOM
3 4 (1.69%) MAILsweeper
4 1 (0.42%) SCVMM
4 1 (0.42%) Tivoli Storage Manager
4 1 (0.42%) Control-M
4 1 (0.42%) ARCserve
4 1 (0.42%) Norton AntiVirus
4 1 (0.42%) Backup Exec
Vendors
1 71 (29.96%) Microsoft
2 33 (13.92%) Citrix
3 30 (12.66%) Oracle
4 28 (11.81%) VMware
5 23 (9.70%) SAP
6 21 (8.86%) hybris
7 16 (6.75%) Red Hat
8 15 (6.33%) Cisco
9 9 (3.80%) Lotus
9 9 (3.80%) RedPrairie
10 6 (2.53%) IBM
10 6 (2.53%) Hyperion
10 6 (2.53%) Dell
11 5 (2.11%) Symantec
11 5 (2.11%) JDA
12 4 (1.69%) Epicor
12 4 (1.69%) NetApp
12 4 (1.69%) Remedy
12 4 (1.69%) EMC
12 4 (1.69%) HP
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