The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 85 103
Rank change year-on-year
+12 +18
Permanent jobs requiring a Support Analyst 116 95 74
As % of all permanent IT jobs located in the East Midlands 3.23% 2.93% 2.21%
As % of the Job Titles category 3.35% 3.08% 2.30%
Number of salaries quoted 105 83 68
Average salary £25,000 £27,000 £25,000
Average salary % change year-on-year
-7.40% +8.00%
90% offered a salary of more than £21,000 £21,000 £20,000
10% offered a salary of more than £36,125 £32,500 £33,479
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3464 3089 3219
As % of all permanent IT jobs located in the East Midlands 96.41% 95.34% 96.09%
Number of salaries quoted 2910 2619 2785
Average salary £37,500 £36,000 £37,500
Average salary % change year-on-year
+4.16% -4.00%
90% offered a salary of more than £22,500 £25,000 £23,000
10% offered a salary of more than £52,500 £57,500 £51,350
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 17 September 2014.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 53 £25,000 -9.09% 3
Leicestershire +14 24 £27,000 - 1
Nottinghamshire +13 23 £21,500 -21.81% 3
Derbyshire -7 11 £36,250 +20.83% 1
Lincolnshire -8 5 £32,500 +47.72%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 17 September 2014, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 109 (45.61%) SQL
2 76 (31.80%) Windows
3 71 (29.71%) .NET
4 69 (28.87%) Microsoft
5 59 (24.69%) MS Excel
6 58 (24.27%) SQL Server
7 52 (21.76%) Java
8 50 (20.92%) Oracle
9 41 (17.15%) MySQL
10 34 (14.23%) Active Directory
11 32 (13.39%) Disaster Recovery
12 31 (12.97%) Finance
13 30 (12.55%) Degree
14 29 (12.13%) MS Office
15 28 (11.72%) ITIL
15 28 (11.72%) Mentoring
16 26 (10.88%) Analytical Skills
17 24 (10.04%) Windows Server 2008
17 24 (10.04%) Windows 7
18 23 (9.62%) C#
18 23 (9.62%) Retail
19 22 (9.21%) SLA
20 21 (8.79%) Citrix
21 20 (8.37%) ASP.NET
21 20 (8.37%) TCP/IP
21 20 (8.37%) Agile Software Development
22 19 (7.95%) Windows XP
22 19 (7.95%) MS Exchange
23 18 (7.53%) Linux
23 18 (7.53%) SharePoint

Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 17 September 2014, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (7.95%) MS Exchange
2 18 (7.53%) SharePoint
3 17 (7.11%) IIS
3 17 (7.11%) Tomcat
4 16 (6.69%) Apache
5 5 (2.09%) SharePoint 2010
6 4 (1.67%) Exchange Server 2010
6 4 (1.67%) Exchange Server 2013
7 3 (1.26%) IBM Notes
8 1 (0.42%) JRun
8 1 (0.42%) CICS
8 1 (0.42%) Blackberry Enterprise Server
8 1 (0.42%) Oracle Workflow
8 1 (0.42%) Exchange Server 2007
Applications
1 59 (24.69%) MS Excel
2 29 (12.13%) MS Office
3 1 (0.42%) Spreadsheet
Business Applications
1 8 (3.35%) SAP WM
2 6 (2.51%) Oracle Financials
2 6 (2.51%) Oracle General Ledger
2 6 (2.51%) Oracle Payables
2 6 (2.51%) Oracle Receivables
2 6 (2.51%) Oracle Assets
2 6 (2.51%) Oracle E-Business Tax
3 5 (2.09%) Dynamics CRM
4 3 (1.26%) Line 500
5 2 (0.84%) Dynamics AX
6 1 (0.42%) Oracle 11i
6 1 (0.42%) Oracle EBS
6 1 (0.42%) Oracle HRMS
6 1 (0.42%) Oracle ERP
6 1 (0.42%) Oracle Applications
6 1 (0.42%) Oracle Payroll
6 1 (0.42%) Summit
6 1 (0.42%) Remedy ITSM
6 1 (0.42%) Oracle EBS R12
6 1 (0.42%) Oracle Cash Management
Cloud Services
1 2 (0.84%) Office 365
Communications & Networking
1 20 (8.37%) TCP/IP
2 12 (5.02%) DNS
3 10 (4.18%) Firewall
4 9 (3.77%) WAN
5 8 (3.35%) LAN
6 7 (2.93%) DHCP
7 4 (1.67%) Wi-Fi
8 2 (0.84%) Internet
8 2 (0.84%) SSL
8 2 (0.84%) SAN
8 2 (0.84%) PBX
8 2 (0.84%) VoIP
8 2 (0.84%) IP Telephony
8 2 (0.84%) NetScaler
9 1 (0.42%) Cisco IOS
9 1 (0.42%) Network Security
9 1 (0.42%) WLAN
9 1 (0.42%) VPN
9 1 (0.42%) Intranet
9 1 (0.42%) 3G
Database & Business Intelligence
1 58 (24.27%) SQL Server
2 41 (17.15%) MySQL
3 12 (5.02%) Oracle Database
4 9 (3.77%) SQL Server Reporting Services
5 7 (2.93%) MongoDB
6 5 (2.09%) Crystal Reports
7 4 (1.67%) SQL Server 2008
8 2 (0.84%) DB2
9 1 (0.42%) SQL Server 2005
9 1 (0.42%) Oracle Reports
9 1 (0.42%) Oracle9i Database
9 1 (0.42%) MS Access
9 1 (0.42%) Oracle Discoverer
9 1 (0.42%) Oracle Database 10g
9 1 (0.42%) SQL Server 2000
9 1 (0.42%) Couchbase
9 1 (0.42%) Relational Database
Development Applications
1 6 (2.51%) Oracle Forms
2 3 (1.26%) Visual Studio
3 1 (0.42%) Eclipse
3 1 (0.42%) Oracle APEX
General
1 31 (12.97%) Finance
2 23 (9.62%) Retail
3 10 (4.18%) Manufacturing
4 2 (0.84%) Telecoms
4 2 (0.84%) Law
4 2 (0.84%) Legal
4 2 (0.84%) Marketing
5 1 (0.42%) Local Government
5 1 (0.42%) Aerospace
5 1 (0.42%) Financial Institution
5 1 (0.42%) Back Office
Libraries, Frameworks & Software Standards
1 71 (29.71%) .NET
2 20 (8.37%) ASP.NET
3 16 (6.69%) J2EE
3 16 (6.69%) Struts
3 16 (6.69%) Hibernate
3 16 (6.69%) Spring
4 11 (4.60%) XML
5 9 (3.77%) XSLT
6 8 (3.35%) HTML
7 6 (2.51%) CSS
8 5 (2.09%) Middleware
9 4 (1.67%) Web Services
10 2 (0.84%) EDI
10 2 (0.84%) .NET Framework
11 1 (0.42%) Application Packaging
11 1 (0.42%) ASP.NET MVC
11 1 (0.42%) MSMQ
11 1 (0.42%) SOAP
Miscellaneous
1 26 (10.88%) Analytical Skills
2 17 (7.11%) Computer Science
3 8 (3.35%) FMCG
4 5 (2.09%) Blackberry
5 4 (1.67%) Management Information System
6 2 (0.84%) iSeries
6 2 (0.84%) Thin Client
6 2 (0.84%) Mainframe
6 2 (0.84%) Client/Server
6 2 (0.84%) Credit Risk
6 2 (0.84%) Fat Client
7 1 (0.42%) IBM Mainframe
7 1 (0.42%) EPoS
7 1 (0.42%) Enterprise Software
7 1 (0.42%) VSAM
7 1 (0.42%) PDA
Operating Systems
1 76 (31.80%) Windows
2 24 (10.04%) Windows Server 2008
2 24 (10.04%) Windows 7
3 19 (7.95%) Windows XP
4 18 (7.53%) Linux
5 12 (5.02%) UNIX
6 10 (4.18%) Windows 8
7 8 (3.35%) Windows Server 2003
8 4 (1.67%) Windows Server 2012
8 4 (1.67%) Windows 2000 Server
9 2 (0.84%) Windows Vista
Processes & Methodologies
1 32 (13.39%) Disaster Recovery
2 28 (11.72%) ITIL
2 28 (11.72%) Mentoring
3 20 (8.37%) Agile Software Development
4 18 (7.53%) ERP
5 17 (7.11%) Software Engineering
6 13 (5.44%) CRM
7 12 (5.02%) Service Management
8 7 (2.93%) ITSM
9 6 (2.51%) Project Management
10 5 (2.09%) Time Management
10 5 (2.09%) People Management
11 4 (1.67%) Root Cause Analysis
11 4 (1.67%) Release Management
11 4 (1.67%) Migration
12 3 (1.26%) Change Management
12 3 (1.26%) User Acceptance Testing
12 3 (1.26%) Test Scripting
12 3 (1.26%) System Testing
12 3 (1.26%) Data Migration
Programming Languages
1 109 (45.61%) SQL
2 52 (21.76%) Java
3 23 (9.62%) C#
4 15 (6.28%) T-SQL
5 14 (5.86%) VB
6 6 (2.51%) JavaScript
6 6 (2.51%) Shell Script
7 3 (1.26%) C
8 2 (0.84%) FoxPro (VFP)
8 2 (0.84%) X++
8 2 (0.84%) VB.NET
9 1 (0.42%) VBA
9 1 (0.42%) PHP
9 1 (0.42%) PL/SQL
9 1 (0.42%) PowerShell
9 1 (0.42%) JCL
9 1 (0.42%) COBOL
Qualifications
1 30 (12.55%) Degree
2 16 (6.69%) OCPJP
2 16 (6.69%) OCMJD
2 16 (6.69%) Sun Certification
3 8 (3.35%) Security Cleared
4 7 (2.93%) Microsoft Certification
5 5 (2.09%) ITIL Certification
6 4 (1.67%) MCSE
6 4 (1.67%) SC Cleared
7 3 (1.26%) VMware Certified Professional (VCP)
7 3 (1.26%) MCTS
7 3 (1.26%) ITIL Foundation Certificate
8 2 (0.84%) MCITP
9 1 (0.42%) CCEE
9 1 (0.42%) CCNA
9 1 (0.42%) CCA
9 1 (0.42%) Citrix Certification
9 1 (0.42%) Cisco Certification
9 1 (0.42%) MOS
9 1 (0.42%) MCP
Quality Assurance & Compliance
1 22 (9.21%) SLA
2 8 (3.35%) QA
3 3 (1.26%) Data Quality
4 1 (0.42%) ISO 9001
System Software
1 34 (14.23%) Active Directory
2 6 (2.51%) VMware Infrastructure
3 5 (2.09%) Hyper-V
3 5 (2.09%) vSphere
4 4 (1.67%) XenDesktop
4 4 (1.67%) XenApp
5 2 (0.84%) XenServer
5 2 (0.84%) Terminal Services
5 2 (0.84%) VMware ESXi
6 1 (0.42%) VMware ESX
6 1 (0.42%) Oracle RMAN
6 1 (0.42%) Microsoft App-V
6 1 (0.42%) VMware Server
Systems Management
1 4 (1.67%) Norton AntiVirus
1 4 (1.67%) SCCM
1 4 (1.67%) Symantec Endpoint Protection
2 1 (0.42%) DameWare
2 1 (0.42%) CA Endevor
Vendors
1 69 (28.87%) Microsoft
2 50 (20.92%) Oracle
3 21 (8.79%) Citrix
4 17 (7.11%) VMware
5 16 (6.69%) Sun
6 11 (4.60%) SAP
7 10 (4.18%) Sage
8 7 (2.93%) hybris
9 5 (2.09%) Cisco
10 4 (1.67%) Pegasus
10 4 (1.67%) Symantec
10 4 (1.67%) Altiris
11 3 (1.26%) Lotus
11 3 (1.26%) IBM
12 2 (0.84%) HP
12 2 (0.84%) Dell
12 2 (0.84%) EMC
12 2 (0.84%) CheckPoint
12 2 (0.84%) BMC
12 2 (0.84%) Google
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