The statistics below represent IT jobs advertised across the East Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 82 62 76
Rank change year-on-year
-20 +14
Permanent jobs requiring a Support Analyst 99 156 116
As % of all permanent IT jobs located in the East Midlands 3.10% 4.08% 3.22%
As % of the Job Titles category 3.17% 4.17% 3.30%
Number of salaries quoted 90 113 106
Median salary £32,500 £28,000 £25,000
Median salary % change year-on-year
+16.07% +12.00%
90% offered a salary of more than £21,950 £19,500 £20,800
10% offered a salary of more than £42,500 £40,000 £36,100
UK excluding London median salary £29,000 £28,000 £27,500
% change year-on-year
+3.57% +1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3121 3744 3512
As % of all permanent IT jobs located in the East Midlands 97.65% 97.81% 97.47%
Number of salaries quoted 2439 3024 2942
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £57,500 £52,500 £52,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 28 September 2016.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +14 37 £40,000 +42.85% 2
Nottinghamshire -18 29 £25,500 -15.00% 2
Derbyshire +30 12 £24,250 +27.63%
Northamptonshire -24 10 £32,000 -1.53% 3
Lincolnshire -13 8 £22,000 -12.00%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Analyst in the job title.

1 99 (39.44%) Windows
2 84 (33.47%) ITIL
3 70 (27.89%) Microsoft
4 67 (26.69%) SQL
5 57 (22.71%) Retail
6 56 (22.31%) Active Directory
7 48 (19.12%) MS Excel
8 45 (17.93%) Windows Server
9 44 (17.53%) ERP
10 38 (15.14%) SQL Server
11 37 (14.74%) Windows 7
11 37 (14.74%) LAN
12 36 (14.34%) WAN
12 36 (14.34%) Finance
13 35 (13.94%) Firewall
13 35 (13.94%) Oracle
14 33 (13.15%) Disaster Recovery
15 29 (11.55%) MS Office
16 28 (11.16%) SLA
17 26 (10.36%) HP
17 26 (10.36%) Windows Server 2012
18 25 (9.96%) Windows Server 2008
18 25 (9.96%) Cisco
19 22 (8.76%) Citrix
19 22 (8.76%) Business Intelligence
20 21 (8.37%) Coaching
20 21 (8.37%) Business Continuity
20 21 (8.37%) CRM
21 20 (7.97%) Supplier Management
22 19 (7.57%) VMware

Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (6.77%) Exchange Server 2013
2 16 (6.37%) IIS
2 16 (6.37%) MS Exchange
3 14 (5.58%) SharePoint
4 10 (3.98%) Exchange Server 2010
5 7 (2.79%) Apache
6 6 (2.39%) Blackberry Enterprise Server
7 2 (0.80%) Skype for Business
8 1 (0.40%) IBM Notes
8 1 (0.40%) SharePoint 2013
8 1 (0.40%) Tomcat
Applications
1 48 (19.12%) MS Excel
2 29 (11.55%) MS Office
3 5 (1.99%) MS Project
4 4 (1.59%) MS PowerPoint
Business Applications
1 12 (4.78%) Oracle EBS
1 12 (4.78%) Oracle EBS R12
2 11 (4.38%) Dynamics CRM
3 9 (3.59%) Dynamics AX
4 8 (3.19%) Dynamics NAV
5 6 (2.39%) Oracle Applications
5 6 (2.39%) Oracle Financials
5 6 (2.39%) PeopleSoft CRM
6 5 (1.99%) Oracle Assets
6 5 (1.99%) Oracle Cash Management
6 5 (1.99%) Oracle General Ledger
6 5 (1.99%) Oracle Payables
6 5 (1.99%) Oracle Receivables
7 4 (1.59%) Unit4 Business World
8 3 (1.20%) Infor M3
9 1 (0.40%) Infor SunSystems
9 1 (0.40%) Oracle ASCP
9 1 (0.40%) Oracle Procure-to-Pay
9 1 (0.40%) Oracle SCM
9 1 (0.40%) SAP SD
Cloud Services
1 18 (7.17%) Office 365
2 3 (1.20%) IaaS
3 2 (0.80%) Microsoft Azure
4 1 (0.40%) GitHub
Communications & Networking
1 37 (14.74%) LAN
2 36 (14.34%) WAN
3 35 (13.94%) Firewall
4 16 (6.37%) Wireless
5 12 (4.78%) SAN
6 9 (3.59%) MPLS
7 8 (3.19%) DNS
7 8 (3.19%) TCP/IP
8 7 (2.79%) Internet
9 4 (1.59%) Remote Desktop
10 3 (1.20%) Intranet
10 3 (1.20%) VoIP
11 2 (0.80%) DHCP
12 1 (0.40%) Ethernet
12 1 (0.40%) ISDN
12 1 (0.40%) Network Security
12 1 (0.40%) PBX
12 1 (0.40%) PSTN
12 1 (0.40%) SSL
12 1 (0.40%) VPN
Database & Business Intelligence
1 38 (15.14%) SQL Server
2 12 (4.78%) MS Access
3 10 (3.98%) SQL Server Reporting Services
4 9 (3.59%) BusinessObjects
4 9 (3.59%) MySQL
4 9 (3.59%) Relational Database
4 9 (3.59%) SQL Server 2008
5 8 (3.19%) SAP BI
5 8 (3.19%) SAP BW
6 7 (2.79%) Oracle Database
6 7 (2.79%) Oracle Database 10g
7 6 (2.39%) Oracle Reports
8 3 (1.20%) Crystal Reports
9 2 (0.80%) SQL Server 2005
9 2 (0.80%) SQL Server 2012
9 2 (0.80%) SQL Server Integration Services
10 1 (0.40%) BusinessObjects XI
10 1 (0.40%) Oracle BI EE
Development Applications
1 7 (2.79%) ProC
2 6 (2.39%) JDeveloper
2 6 (2.39%) Oracle Forms
2 6 (2.39%) Toad
3 1 (0.40%) Git (software)
3 1 (0.40%) Jenkins
General
1 57 (22.71%) Retail
2 36 (14.34%) Finance
3 8 (3.19%) Manufacturing
4 5 (1.99%) General Ledger
5 4 (1.59%) Back Office
6 3 (1.20%) Billing
6 3 (1.20%) Games
7 2 (0.80%) Advertising
7 2 (0.80%) Telecoms
8 1 (0.40%) Law
8 1 (0.40%) Legal
Libraries, Frameworks & Software Standards
1 17 (6.77%) .NET
2 8 (3.19%) ASP.NET
3 6 (2.39%) Middleware
4 4 (1.59%) CSS
4 4 (1.59%) EDI
4 4 (1.59%) HTML
5 2 (0.80%) WCF
5 2 (0.80%) XML
6 1 (0.40%) SAP XI
Miscellaneous
1 15 (5.98%) Driving Licence
2 13 (5.18%) Analytical Skills
3 8 (3.19%) Management Information System
4 7 (2.79%) iPad
5 6 (2.39%) Blackberry
5 6 (2.39%) Data Centre
6 5 (1.99%) Mathematics
7 3 (1.20%) AS400
7 3 (1.20%) Distributed Denial-of-Service
7 3 (1.20%) Statistics
8 2 (0.80%) HP Storage
8 2 (0.80%) HP Superdome
9 1 (0.40%) Client/Server
9 1 (0.40%) Enterprise Software
9 1 (0.40%) FMCG
9 1 (0.40%) Telematics
Operating Systems
1 99 (39.44%) Windows
2 45 (17.93%) Windows Server
3 37 (14.74%) Windows 7
4 26 (10.36%) Windows Server 2012
5 25 (9.96%) Windows Server 2008
6 19 (7.57%) Unix
7 16 (6.37%) AIX
7 16 (6.37%) Windows 10
8 14 (5.58%) Linux
9 11 (4.38%) Windows 8
10 9 (3.59%) HPUX
11 7 (2.79%) Windows XP
12 1 (0.40%) Red Hat Enterprise Linux
12 1 (0.40%) SUSE Linux Enterprise Server
12 1 (0.40%) Windows Server 2003
Processes & Methodologies
1 84 (33.47%) ITIL
2 44 (17.53%) ERP
3 33 (13.15%) Disaster Recovery
4 22 (8.76%) Business Intelligence
5 21 (8.37%) Business Continuity
5 21 (8.37%) Coaching
5 21 (8.37%) CRM
6 20 (7.97%) Supplier Management
7 14 (5.58%) Mentoring
7 14 (5.58%) Problem Management
8 12 (4.78%) Systems Analysis
9 11 (4.38%) Continuous Improvement
10 10 (3.98%) Capacity Management
10 10 (3.98%) Release Management
10 10 (3.98%) Service Delivery
11 9 (3.59%) ITIL V3
11 9 (3.59%) Logistics
12 8 (3.19%) Data Management
12 8 (3.19%) High Availability
12 8 (3.19%) Master Data Management
Programming Languages
1 67 (26.69%) SQL
2 16 (6.37%) PL/SQL
3 10 (3.98%) Shell Script
4 9 (3.59%) VB
4 9 (3.59%) VBA
5 8 (3.19%) Java
6 7 (2.79%) C#
7 5 (1.99%) VB.NET
7 5 (1.99%) VBScript
8 3 (1.20%) Python
9 2 (0.80%) JavaScript
9 2 (0.80%) PHP
9 2 (0.80%) X++
10 1 (0.40%) Bash Shell
10 1 (0.40%) C
10 1 (0.40%) C++
10 1 (0.40%) C-shell
10 1 (0.40%) Perl
10 1 (0.40%) PowerShell
10 1 (0.40%) T-SQL
Qualifications
1 15 (5.98%) Security Cleared
2 13 (5.18%) Degree
3 12 (4.78%) Microsoft Certification
4 9 (3.59%) HNC
4 9 (3.59%) SC Cleared
5 7 (2.79%) MCSE
6 6 (2.39%) MCP
7 5 (1.99%) MCSA
8 1 (0.40%) BPSS Clearance
8 1 (0.40%) CCNA
8 1 (0.40%) CCNP
8 1 (0.40%) Cisco Certification
8 1 (0.40%) ITIL Certification
8 1 (0.40%) MCITP
8 1 (0.40%) MOS
Quality Assurance & Compliance
1 28 (11.16%) SLA
2 5 (1.99%) QA
3 3 (1.20%) PCI DSS
4 2 (0.80%) Data Quality
5 1 (0.40%) ISO/IEC 27001
System Software
1 56 (22.31%) Active Directory
2 17 (6.77%) Hyper-V
3 9 (3.59%) Tivoli Workload Scheduler
4 7 (2.79%) Virtual Servers
5 5 (1.99%) VMware ESX
5 5 (1.99%) XenApp
6 3 (1.20%) VMware Infrastructure
7 2 (0.80%) vSphere
8 1 (0.40%) KVM
8 1 (0.40%) VMware ESXi
8 1 (0.40%) Xen
8 1 (0.40%) XenServer
Systems Management
1 17 (6.77%) SCCM
2 12 (4.78%) SCOM
3 9 (3.59%) Nagios
3 9 (3.59%) Tivoli
4 5 (1.99%) Norton AntiVirus
5 4 (1.59%) Symantec Endpoint Protection
6 1 (0.40%) Ansible
6 1 (0.40%) Cisco CUCM
6 1 (0.40%) Puppet
Vendors
1 70 (27.89%) Microsoft
2 35 (13.94%) Oracle
3 26 (10.36%) HP
4 25 (9.96%) Cisco
5 22 (8.76%) Citrix
6 19 (7.57%) VMware
7 17 (6.77%) SAP
8 11 (4.38%) Apple
9 10 (3.98%) Dell
9 10 (3.98%) IBM
10 9 (3.59%) NetApp
11 7 (2.79%) hybris
11 7 (2.79%) Retek
12 6 (2.39%) CheckPoint
12 6 (2.39%) PeopleSoft
12 6 (2.39%) Symantec
13 5 (1.99%) SonicWALL
14 4 (1.59%) Altiris
14 4 (1.59%) JD Edwards
15 3 (1.20%) Sage
Nottinghamshire
Experian
Salary: Pension, Bonus Scheme
Posted: 4 hours ago
Coalville, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 per annum
Posted: Yesterday
Northamptonshire
TEKsystems
Salary: £20000 - £30000 per annum + Bonus & Benefits
Posted: 2 days ago
Northamptonshire
Nigel Frank International Limited - Newcastle
Posted: Yesterday
Nottingham, Nottinghamshire
Recital Consulting
Salary: £17000 - £19400 Per Annum 25 days holiday, Training and support, fun s
Posted: 4 days ago
Leicestershire
Rebel Recruitment
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago
Northamptonshire
TEKsystems
Salary: £25000 - £45000 per annum + Bonus & Benefits
Posted: 2 days ago