The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 61 59 100
Rank change year-on-year
-2 +41
Permanent jobs requiring a Support Analyst 139 116 82
As % of all permanent IT jobs located in the East Midlands 3.71% 3.65% 2.40%
As % of the Job Titles category 3.84% 3.82% 2.50%
Number of salaries quoted 120 89 74
Average salary £27,000 £27,000 £25,000
Average salary % change year-on-year
- +8.00%
90% offered a salary of more than £21,000 £20,000 £18,500
10% offered a salary of more than £36,000 £35,000 £35,000
UK excluding London average salary £27,500 £27,523 £30,000
% change year-on-year
-0.08% -8.25%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3622 3035 3283
As % of all permanent IT jobs located in the East Midlands 96.59% 95.41% 96.02%
Number of salaries quoted 3031 2584 2845
Average salary £37,500 £36,375 £36,000
Average salary % change year-on-year
+3.09% +1.04%
90% offered a salary of more than £23,500 £25,000 £24,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
England

Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 30 July 2014.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +14 64 £28,250 +13.00% 12
Nottinghamshire +7 25 £21,500 -4.44% 5
Leicestershire -10 21 £27,000 - 1
Lincolnshire +12 12 £32,500 +30.00% 1
Derbyshire -10 11 £22,500 -20.35% 6
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2014, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 105 (44.68%) SQL
2 86 (36.60%) Windows
3 71 (30.21%) .NET
4 68 (28.94%) Microsoft
5 59 (25.11%) SQL Server
6 49 (20.85%) MS Excel
7 47 (20.00%) ITIL
8 46 (19.57%) Java
9 45 (19.15%) Oracle
10 39 (16.60%) MySQL
10 39 (16.60%) Active Directory
11 30 (12.77%) Disaster Recovery
11 30 (12.77%) Degree
12 29 (12.34%) Finance
13 28 (11.91%) Windows Server 2008
14 26 (11.06%) SLA
15 25 (10.64%) C#
15 25 (10.64%) Windows 7
16 24 (10.21%) TCP/IP
16 24 (10.21%) Citrix
17 22 (9.36%) SharePoint
17 22 (9.36%) ASP.NET
18 21 (8.94%) Retail
18 21 (8.94%) IIS
19 20 (8.51%) MS Office
19 20 (8.51%) Linux
20 18 (7.66%) MS Exchange
21 17 (7.23%) UNIX
21 17 (7.23%) T-SQL
21 17 (7.23%) VB

Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 July 2014, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (9.36%) SharePoint
2 21 (8.94%) IIS
3 18 (7.66%) MS Exchange
4 16 (6.81%) Tomcat
5 13 (5.53%) Apache
6 5 (2.13%) Exchange Server 2003
7 3 (1.28%) JRun
7 3 (1.28%) Blackberry Enterprise Server
7 3 (1.28%) Exchange Server 2010
7 3 (1.28%) SharePoint 2010
8 2 (0.85%) Exchange Server 2007
8 2 (0.85%) IBM Notes
8 2 (0.85%) CMS
9 1 (0.43%) Oracle Workflow
9 1 (0.43%) WebSphere
9 1 (0.43%) CICS
9 1 (0.43%) Exchange Server 2013
Applications
1 49 (20.85%) MS Excel
2 20 (8.51%) MS Office
3 1 (0.43%) MS PowerPoint
Business Applications
1 8 (3.40%) SAP WM
2 3 (1.28%) Oracle Financials
2 3 (1.28%) Oracle EBS R12
3 2 (0.85%) Oracle General Ledger
3 2 (0.85%) Oracle Payables
3 2 (0.85%) Oracle Receivables
3 2 (0.85%) Oracle Assets
3 2 (0.85%) Oracle 11i
3 2 (0.85%) Dynamics CRM
3 2 (0.85%) Dynamics AX
4 1 (0.43%) Oracle SCM
4 1 (0.43%) Oracle HRMS
4 1 (0.43%) Oracle ERP
4 1 (0.43%) Oracle Applications
4 1 (0.43%) Oracle Payroll
4 1 (0.43%) Oracle EBS
4 1 (0.43%) Visualfiles
4 1 (0.43%) Summit
4 1 (0.43%) Oracle E-Business Tax
4 1 (0.43%) Oracle Subledger Accounting
Cloud Services
1 5 (2.13%) SaaS
2 2 (0.85%) Office 365
Communications & Networking
1 24 (10.21%) TCP/IP
2 15 (6.38%) WAN
3 14 (5.96%) LAN
3 14 (5.96%) DNS
4 13 (5.53%) Firewall
5 11 (4.68%) DHCP
6 7 (2.98%) SSL
7 6 (2.55%) NetScaler
8 5 (2.13%) VPN
9 3 (1.28%) Wireless
9 3 (1.28%) SAN
10 2 (0.85%) PBX
10 2 (0.85%) VoIP
11 1 (0.43%) Wi-Fi
11 1 (0.43%) IP Telephony
11 1 (0.43%) WLAN
11 1 (0.43%) Intranet
11 1 (0.43%) 3G
11 1 (0.43%) Cisco IOS
11 1 (0.43%) Network Security
Database & Business Intelligence
1 59 (25.11%) SQL Server
2 39 (16.60%) MySQL
3 13 (5.53%) Oracle Database
4 10 (4.26%) SQL Server Reporting Services
5 8 (3.40%) SQL Server 2008
6 7 (2.98%) MongoDB
7 5 (2.13%) DB2
8 4 (1.70%) Relational Database
8 4 (1.70%) Couchbase
8 4 (1.70%) SQL Server 2005
9 3 (1.28%) Oracle Reports
10 2 (0.85%) Oracle Discoverer
10 2 (0.85%) Crystal Reports
11 1 (0.43%) Oracle9i Database
11 1 (0.43%) SQL Server 2000
11 1 (0.43%) Oracle Database 10g
Development Applications
1 8 (3.40%) Oracle Forms
2 1 (0.43%) QuickTest Pro
2 1 (0.43%) ProC
2 1 (0.43%) Oracle APEX
General
1 29 (12.34%) Finance
2 21 (8.94%) Retail
3 9 (3.83%) Telecoms
4 8 (3.40%) Manufacturing
5 5 (2.13%) Law
6 2 (0.85%) German Language
7 1 (0.43%) Aerospace
7 1 (0.43%) Financial Institution
7 1 (0.43%) Advertising
7 1 (0.43%) Local Government
7 1 (0.43%) Marketing
7 1 (0.43%) Billing
7 1 (0.43%) Dutch Language
Libraries, Frameworks & Software Standards
1 71 (30.21%) .NET
2 22 (9.36%) ASP.NET
3 14 (5.96%) XML
4 13 (5.53%) Hibernate
4 13 (5.53%) Struts
4 13 (5.53%) J2EE
5 12 (5.11%) HTML
5 12 (5.11%) Spring
6 8 (3.40%) XSLT
7 6 (2.55%) Middleware
7 6 (2.55%) CSS
8 5 (2.13%) .NET Framework
9 4 (1.70%) Web Services
10 3 (1.28%) SOAP
10 3 (1.28%) MSMQ
11 2 (0.85%) EDI
12 1 (0.43%) Ajax
12 1 (0.43%) Application Packaging
12 1 (0.43%) Java EE
12 1 (0.43%) WebSphere MQ
Miscellaneous
1 15 (6.38%) Computer Science
2 9 (3.83%) Blackberry
3 8 (3.40%) FMCG
4 5 (2.13%) Client/Server
5 4 (1.70%) Fat Client
5 4 (1.70%) Mathematics
5 4 (1.70%) Thin Client
6 2 (0.85%) Enterprise Software
6 2 (0.85%) Mainframe
6 2 (0.85%) EPoS
7 1 (0.43%) Management Information System
7 1 (0.43%) PDA
7 1 (0.43%) VSAM
7 1 (0.43%) Credit Risk
7 1 (0.43%) IBM Mainframe
7 1 (0.43%) Open Source
Operating Systems
1 86 (36.60%) Windows
2 28 (11.91%) Windows Server 2008
3 25 (10.64%) Windows 7
4 20 (8.51%) Linux
5 17 (7.23%) UNIX
6 16 (6.81%) Windows Server 2003
6 16 (6.81%) Windows XP
7 6 (2.55%) Windows Vista
8 5 (2.13%) Windows 8
9 4 (1.70%) Windows 2000 Server
9 4 (1.70%) Windows Server 2012
Processes & Methodologies
1 47 (20.00%) ITIL
2 30 (12.77%) Disaster Recovery
3 15 (6.38%) ERP
4 14 (5.96%) Agile Software Development
5 13 (5.53%) Software Engineering
5 13 (5.53%) Service Management
6 9 (3.83%) CRM
7 6 (2.55%) ITSM
8 5 (2.13%) Change Management
8 5 (2.13%) Migration
8 5 (2.13%) Project Management
8 5 (2.13%) Root Cause Analysis
8 5 (2.13%) Change Control
9 4 (1.70%) User Acceptance Testing
9 4 (1.70%) Time Management
9 4 (1.70%) Release Management
9 4 (1.70%) Incident Management
9 4 (1.70%) Service Delivery
10 3 (1.28%) Data Migration
10 3 (1.28%) Test Scripting
Programming Languages
1 105 (44.68%) SQL
2 46 (19.57%) Java
3 25 (10.64%) C#
4 17 (7.23%) T-SQL
4 17 (7.23%) VB
5 6 (2.55%) Shell Script
5 6 (2.55%) JavaScript
6 4 (1.70%) PL/SQL
6 4 (1.70%) C
7 3 (1.28%) PHP
8 2 (0.85%) FoxPro (VFP)
8 2 (0.85%) VB.NET
8 2 (0.85%) X++
9 1 (0.43%) VBA
9 1 (0.43%) COBOL
9 1 (0.43%) JCL
9 1 (0.43%) PowerShell
Qualifications
1 30 (12.77%) Degree
2 17 (7.23%) Microsoft Certification
3 16 (6.81%) MCP
4 12 (5.11%) Sun Certification
4 12 (5.11%) OCPJP
4 12 (5.11%) OCMJD
5 9 (3.83%) MCITP
5 9 (3.83%) ITIL Certification
6 8 (3.40%) Security Cleared
7 7 (2.98%) MOS
8 6 (2.55%) CCA
8 6 (2.55%) Citrix Certification
9 4 (1.70%) SC Cleared
9 4 (1.70%) CCIA
9 4 (1.70%) MCSE
9 4 (1.70%) VMware Certified Professional (VCP)
9 4 (1.70%) MCTS
10 3 (1.28%) CCNA
10 3 (1.28%) Cisco Certification
11 2 (0.85%) Network+ Certification
Quality Assurance & Compliance
1 26 (11.06%) SLA
2 8 (3.40%) QA
3 4 (1.70%) ISO 9001
4 3 (1.28%) Data Quality
System Software
1 39 (16.60%) Active Directory
2 9 (3.83%) XenDesktop
3 8 (3.40%) XenApp
4 7 (2.98%) Hyper-V
5 6 (2.55%) XenServer
5 6 (2.55%) VMware Infrastructure
6 5 (2.13%) vSphere
7 2 (0.85%) VMware ESXi
8 1 (0.43%) VMware ESX
8 1 (0.43%) Oracle RMAN
8 1 (0.43%) Microsoft App-V
8 1 (0.43%) Terminal Services
8 1 (0.43%) MetaFrame
Systems Management
1 5 (2.13%) SCCM
2 4 (1.70%) Symantec Endpoint Protection
2 4 (1.70%) Norton AntiVirus
3 2 (0.85%) ARCserve
4 1 (0.43%) DameWare
4 1 (0.43%) Backup Exec
4 1 (0.43%) WSUS
4 1 (0.43%) CA Endevor
Vendors
1 68 (28.94%) Microsoft
2 45 (19.15%) Oracle
3 24 (10.21%) Citrix
4 14 (5.96%) VMware
5 12 (5.11%) Sun
6 10 (4.26%) SAP
7 8 (3.40%) Cisco
8 7 (2.98%) hybris
9 6 (2.55%) Sage
9 6 (2.55%) IBM
10 5 (2.13%) Altiris
11 4 (1.70%) Symantec
11 4 (1.70%) Pegasus
11 4 (1.70%) HP
11 4 (1.70%) JBoss
11 4 (1.70%) Wyse
12 2 (0.85%) SYSPRO
12 2 (0.85%) Remedy
12 2 (0.85%) McAfee
12 2 (0.85%) Dell
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