The statistics below represent IT jobs advertised across the East Midlands region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 67 77 64
Rank change year-on-year
+10 -13
Permanent jobs requiring a Support Analyst 121 111 141
As % of all permanent IT jobs located in the East Midlands 3.66% 3.06% 3.76%
As % of the Job Titles category 3.74% 3.14% 3.83%
Number of salaries quoted 104 91 123
Median salary £32,500 £23,500 £27,000
Median salary % change year-on-year
+38.29% -12.96%
90% offered a salary of more than £21,500 £19,000 £21,000
10% offered a salary of more than £50,000 £40,000 £35,700
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3232 3533 3681
As % of all permanent IT jobs located in the East Midlands 97.73% 97.41% 98.13%
Number of salaries quoted 2565 2913 3079
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 30 July 2016.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +31 47 £40,500 +20.89% 2
Nottinghamshire +5 29 £25,250 +14.77% 8
Derbyshire +20 18 £27,750 +38.75%
Northamptonshire -30 13 £32,500 +27.45% 2
Lincolnshire -6 11 £27,000 -22.85%
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Analyst in the job title.

1 110 (43.31%) Windows
2 86 (33.86%) Microsoft
3 64 (25.20%) ITIL
4 63 (24.80%) SQL
5 62 (24.41%) Windows Server
6 56 (22.05%) MS Excel
7 52 (20.47%) SQL Server
8 51 (20.08%) Disaster Recovery
9 50 (19.69%) Active Directory
10 46 (18.11%) Retail
11 44 (17.32%) Windows 7
12 42 (16.54%) ERP
13 37 (14.57%) HP
14 33 (12.99%) Citrix
15 32 (12.60%) Mentoring
16 29 (11.42%) Finance
16 29 (11.42%) LAN
16 29 (11.42%) Oracle
17 28 (11.02%) WAN
18 27 (10.63%) MS Office
18 27 (10.63%) Firewall
18 27 (10.63%) Windows Server 2008
19 26 (10.24%) SLA
20 25 (9.84%) IBM
20 25 (9.84%) Linux
20 25 (9.84%) Hyper-V
21 24 (9.45%) Windows Server 2012
22 23 (9.06%) SAN
23 22 (8.66%) Business Intelligence
23 22 (8.66%) .NET

Support Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (7.48%) SharePoint
2 14 (5.51%) IIS
3 12 (4.72%) Apache
3 12 (4.72%) Exchange Server 2013
4 11 (4.33%) MS Exchange
5 10 (3.94%) Blackberry Enterprise Server
6 9 (3.54%) Tomcat
7 7 (2.76%) Exchange Server 2010
8 4 (1.57%) IBM Notes
8 4 (1.57%) SharePoint 2013
9 3 (1.18%) Exchange Server 2003
9 3 (1.18%) Skype for Business
Applications
1 56 (22.05%) MS Excel
2 27 (10.63%) MS Office
3 3 (1.18%) MS PowerPoint
4 2 (0.79%) MS Project
Business Applications
1 10 (3.94%) Dynamics CRM
1 10 (3.94%) Oracle EBS
1 10 (3.94%) Oracle EBS R12
2 9 (3.54%) Dynamics NAV
3 8 (3.15%) Dynamics AX
4 4 (1.57%) Oracle Applications
4 4 (1.57%) Oracle Assets
4 4 (1.57%) Oracle Cash Management
4 4 (1.57%) Oracle Financials
4 4 (1.57%) Oracle General Ledger
4 4 (1.57%) Oracle Payables
4 4 (1.57%) Oracle Receivables
5 3 (1.18%) Infor M3
5 3 (1.18%) PeopleSoft CRM
6 1 (0.39%) Aareon QL
6 1 (0.39%) Infor SunSystems
6 1 (0.39%) MIS ActiveH
6 1 (0.39%) Northgate Housing
6 1 (0.39%) OPENHousing
6 1 (0.39%) Orchard Housing
Cloud Services
1 10 (3.94%) Office 365
2 8 (3.15%) Microsoft Azure
3 3 (1.18%) IaaS
4 2 (0.79%) Cloud Computing
5 1 (0.39%) Amazon AWS
Communications & Networking
1 29 (11.42%) LAN
2 28 (11.02%) WAN
3 27 (10.63%) Firewall
4 23 (9.06%) SAN
5 14 (5.51%) Wireless
6 9 (3.54%) DNS
7 7 (2.76%) Internet
7 7 (2.76%) MPLS
8 4 (1.57%) TCP/IP
8 4 (1.57%) VPN
9 3 (1.18%) Intranet
9 3 (1.18%) Remote Desktop
9 3 (1.18%) VoIP
10 2 (0.79%) DHCP
10 2 (0.79%) PABX
10 2 (0.79%) PBX
10 2 (0.79%) PSTN
11 1 (0.39%) Ethernet
11 1 (0.39%) SSL
11 1 (0.39%) Unified Communications
Database & Business Intelligence
1 52 (20.47%) SQL Server
2 16 (6.30%) MySQL
3 13 (5.12%) MS Access
3 13 (5.12%) SQL Server 2008
4 11 (4.33%) SQL Server Reporting Services
5 10 (3.94%) BusinessObjects
6 8 (3.15%) SAP BI
6 8 (3.15%) SAP BW
7 7 (2.76%) Relational Database
8 6 (2.36%) Oracle Reports
9 3 (1.18%) Crystal Reports
9 3 (1.18%) SQL Server 2005
9 3 (1.18%) SQL Server 2012
10 2 (0.79%) DB2
10 2 (0.79%) SQL Server Integration Services
11 1 (0.39%) BusinessObjects XI
11 1 (0.39%) SQL Server 2014
Development Applications
1 6 (2.36%) JDeveloper
1 6 (2.36%) Oracle Forms
1 6 (2.36%) Toad
2 2 (0.79%) Eclipse
2 2 (0.79%) NetBeans
2 2 (0.79%) Subversion
General
1 46 (18.11%) Retail
2 29 (11.42%) Finance
3 9 (3.54%) Manufacturing
4 4 (1.57%) General Ledger
4 4 (1.57%) Telecoms
5 3 (1.18%) Back Office
5 3 (1.18%) Banking
5 3 (1.18%) International Banking
6 2 (0.79%) Games
6 2 (0.79%) Marketing
7 1 (0.39%) Billing
7 1 (0.39%) Law
7 1 (0.39%) Legal
7 1 (0.39%) Spanish Language
Libraries, Frameworks & Software Standards
1 22 (8.66%) .NET
2 11 (4.33%) ASP.NET
3 8 (3.15%) CSS
3 8 (3.15%) HTML
4 5 (1.97%) EDI
5 3 (1.18%) Middleware
5 3 (1.18%) Node.js
5 3 (1.18%) Web Services
5 3 (1.18%) XML
6 2 (0.79%) Backbone.js
6 2 (0.79%) CSS3
6 2 (0.79%) HTML5
6 2 (0.79%) Java RMI
6 2 (0.79%) jQuery
6 2 (0.79%) RequireJS
6 2 (0.79%) Underscore.js
7 1 (0.39%) ODBC
7 1 (0.39%) SAP XI
7 1 (0.39%) WCF
Miscellaneous
1 20 (7.87%) Driving Licence
2 11 (4.33%) Analytical Skills
3 10 (3.94%) Blackberry
4 8 (3.15%) iPad
5 6 (2.36%) AS400
5 6 (2.36%) Data Centre
5 6 (2.36%) Mathematics
6 5 (1.97%) Management Information System
7 3 (1.18%) Computer Science
7 3 (1.18%) FMCG
7 3 (1.18%) HP Storage
8 2 (0.79%) Distributed Denial-of-Service
8 2 (0.79%) Enterprise Software
8 2 (0.79%) HP Superdome
8 2 (0.79%) Mainframe
8 2 (0.79%) Mobile App
8 2 (0.79%) Statistics
9 1 (0.39%) Client/Server
9 1 (0.39%) EqualLogic
9 1 (0.39%) Telematics
Operating Systems
1 110 (43.31%) Windows
2 62 (24.41%) Windows Server
3 44 (17.32%) Windows 7
4 27 (10.63%) Windows Server 2008
5 25 (9.84%) Linux
6 24 (9.45%) Windows Server 2012
7 20 (7.87%) Unix
8 16 (6.30%) AIX
8 16 (6.30%) HPUX
9 15 (5.91%) Windows 8
10 13 (5.12%) Windows 10
11 11 (4.33%) Windows XP
12 3 (1.18%) Apple iOS
13 1 (0.39%) Windows Server 2003
Processes & Methodologies
1 64 (25.20%) ITIL
2 51 (20.08%) Disaster Recovery
3 42 (16.54%) ERP
4 32 (12.60%) Mentoring
5 22 (8.66%) Business Intelligence
6 19 (7.48%) Business Continuity
7 18 (7.09%) Supplier Management
8 17 (6.69%) Coaching
8 17 (6.69%) CRM
9 15 (5.91%) Server Virtualisation
10 13 (5.12%) Continuous Improvement
11 11 (4.33%) Problem Management
12 10 (3.94%) Release Management
12 10 (3.94%) Service Delivery
13 9 (3.54%) Capacity Management
13 9 (3.54%) High Availability
13 9 (3.54%) Systems Analysis
14 8 (3.15%) Data Management
14 8 (3.15%) Master Data Management
14 8 (3.15%) Software Testing
Programming Languages
1 63 (24.80%) SQL
2 14 (5.51%) Java
3 13 (5.12%) PowerShell
4 12 (4.72%) C#
4 12 (4.72%) VB
5 11 (4.33%) VBScript
6 9 (3.54%) VBA
7 8 (3.15%) VB.NET
8 7 (2.76%) JavaScript
8 7 (2.76%) PL/SQL
9 6 (2.36%) PHP
10 2 (0.79%) C++
10 2 (0.79%) Python
10 2 (0.79%) T-SQL
10 2 (0.79%) X++
11 1 (0.39%) C
11 1 (0.39%) Shell Script
Qualifications
1 18 (7.09%) Security Cleared
2 16 (6.30%) Degree
3 12 (4.72%) Microsoft Certification
3 12 (4.72%) SC Cleared
4 4 (1.57%) HNC
5 2 (0.79%) MCP
5 2 (0.79%) MCSE
6 1 (0.39%) A+ Certification
6 1 (0.39%) HND
6 1 (0.39%) MCITP
6 1 (0.39%) MOS
Quality Assurance & Compliance
1 26 (10.24%) SLA
2 4 (1.57%) QA
3 2 (0.79%) Data Quality
3 2 (0.79%) ISO/IEC 27001
System Software
1 50 (19.69%) Active Directory
2 25 (9.84%) Hyper-V
3 16 (6.30%) Tivoli Workload Scheduler
4 15 (5.91%) XenServer
5 6 (2.36%) Virtual Servers
6 4 (1.57%) VMware Infrastructure
7 3 (1.18%) XenDesktop
8 2 (0.79%) Virtual Machines
9 1 (0.39%) VMware ESXi
9 1 (0.39%) vSphere
Systems Management
1 18 (7.09%) SCOM
2 16 (6.30%) Nagios
2 16 (6.30%) Tivoli
3 10 (3.94%) SCCM
4 6 (2.36%) Norton AntiVirus
5 4 (1.57%) Symantec Endpoint Protection
6 1 (0.39%) Cisco CUCM
Vendors
1 86 (33.86%) Microsoft
2 37 (14.57%) HP
3 33 (12.99%) Citrix
4 29 (11.42%) Oracle
5 25 (9.84%) IBM
6 18 (7.09%) Cisco
7 17 (6.69%) SAP
8 16 (6.30%) NetApp
9 8 (3.15%) hybris
9 8 (3.15%) Symantec
9 8 (3.15%) VMware
10 7 (2.76%) Dell
11 6 (2.36%) Apple
12 4 (1.57%) Altiris
12 4 (1.57%) Lotus
13 3 (1.18%) arcserve
13 3 (1.18%) PeopleSoft
13 3 (1.18%) Sage
13 3 (1.18%) Samsung
14 2 (0.79%) Mitel
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