The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 66 91 63
Rank change year-on-year
+25 -28
Permanent jobs requiring a Support Analyst 111 103 118
As % of all permanent IT jobs located in the East Midlands 3.48% 2.78% 4.16%
As % of the Job Titles category 3.62% 2.91% 4.30%
Number of salaries quoted 93 92 89
Average salary £29,000 £30,000 £27,000
Average salary % change year-on-year
-3.33% +11.11%
90% offered a salary of more than £22,500 £21,000 £21,000
10% offered a salary of more than £36,000 £40,000 £33,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3068 3539 2747
As % of all permanent IT jobs located in the East Midlands 96.27% 95.57% 96.86%
Number of salaries quoted 2506 2894 2402
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the East Midlands

Support Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the East Midlands region.

Support Analyst Salary Trend in the East Midlands

Support Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Support Analyst across the East Midlands region over the 3 months to 4 March 2015.

Support Analyst Salary Histogram in the East Midlands

Support Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the East Midlands region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -2 57 £29,000 -3.33%
Nottinghamshire +31 28 £25,500 -36.25% 10
Derbyshire +23 15 £35,750 -4.66% 3
Leicestershire +18 14 £25,000 -4.76% 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 4 March 2015, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 91 (37.14%) Windows
2 83 (33.88%) SQL
3 72 (29.39%) Microsoft
4 57 (23.27%) MS Excel
5 54 (22.04%) ITIL
6 46 (18.78%) Java
7 45 (18.37%) SQL Server
8 44 (17.96%) Analytical Skills
9 43 (17.55%) MS Office
10 38 (15.51%) Oracle
11 37 (15.10%) Finance
12 34 (13.88%) Disaster Recovery
13 33 (13.47%) Windows 7
14 32 (13.06%) Active Directory
15 30 (12.24%) .NET
15 30 (12.24%) Linux
15 30 (12.24%) Mentoring
16 29 (11.84%) Citrix
17 28 (11.43%) MS Exchange
18 27 (11.02%) Hyper-V
18 27 (11.02%) ERP
18 27 (11.02%) MySQL
19 25 (10.20%) SAP
19 25 (10.20%) VMware
20 24 (9.80%) Degree
20 24 (9.80%) Windows XP
20 24 (9.80%) UNIX
21 22 (8.98%) Retail
21 22 (8.98%) Manufacturing
21 22 (8.98%) Windows Server 2008

Support Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 4 March 2015, IT jobs across the East Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (11.43%) MS Exchange
2 19 (7.76%) Apache
3 18 (7.35%) Tomcat
4 11 (4.49%) Apache Solr
5 10 (4.08%) SharePoint
6 9 (3.67%) IIS
7 6 (2.45%) Exchange Server 2010
8 5 (2.04%) Exchange Server 2007
8 5 (2.04%) IBM Notes
9 3 (1.22%) WebSphere Application Server
9 3 (1.22%) JBoss
9 3 (1.22%) WebSphere
10 2 (0.82%) Lotus Domino
10 2 (0.82%) SharePoint 2010
10 2 (0.82%) Lync
11 1 (0.41%) Office Communications Server
11 1 (0.41%) Exchange Server 2013
11 1 (0.41%) SharePoint 2013
11 1 (0.41%) Blackberry Enterprise Server
11 1 (0.41%) SAS
Applications
1 57 (23.27%) MS Excel
2 43 (17.55%) MS Office
3 3 (1.22%) MS Visio
4 2 (0.82%) MS PowerPoint
5 1 (0.41%) Acrobat
Business Applications
1 9 (3.67%) Oracle General Ledger
1 9 (3.67%) Oracle Payables
1 9 (3.67%) Oracle Receivables
1 9 (3.67%) SAP SD
2 8 (3.27%) Oracle Financials
2 8 (3.27%) Oracle Assets
2 8 (3.27%) Oracle E-Business Tax
3 5 (2.04%) Oracle Applications
4 4 (1.63%) SAP CRM
4 4 (1.63%) Dynamics AX
4 4 (1.63%) SAP LE
5 3 (1.22%) Oracle EBS R12
5 3 (1.22%) Dynamics CRM
5 3 (1.22%) Oracle EBS
6 2 (0.82%) Oracle 11i
6 2 (0.82%) SAP WM
6 2 (0.82%) Oracle Cash Management
7 1 (0.41%) Oracle iProcurement
7 1 (0.41%) Remedy ITSM
7 1 (0.41%) Oracle Procure-to-Pay
Cloud Services
1 5 (2.04%) Microsoft Azure
2 2 (0.82%) SaaS
Communications & Networking
1 21 (8.57%) Firewall
2 20 (8.16%) DNS
3 19 (7.76%) TCP/IP
3 19 (7.76%) LAN
3 19 (7.76%) WAN
4 12 (4.90%) Internet
5 9 (3.67%) PBX
5 9 (3.67%) DHCP
6 8 (3.27%) SAN
7 4 (1.63%) VoIP
7 4 (1.63%) Fibre Channel
7 4 (1.63%) NAS
8 3 (1.22%) IP Telephony
8 3 (1.22%) Wireless
9 2 (0.82%) VLAN
9 2 (0.82%) MPLS
9 2 (0.82%) Wireshark
10 1 (0.41%) tcpdump
10 1 (0.41%) RTP
10 1 (0.41%) 3G
Database & Business Intelligence
1 45 (18.37%) SQL Server
2 27 (11.02%) MySQL
3 12 (4.90%) Relational Database
4 6 (2.45%) Oracle Database
5 5 (2.04%) MongoDB
5 5 (2.04%) DB2
5 5 (2.04%) Cognos Impromptu
6 4 (1.63%) Essbase
6 4 (1.63%) SQL Server 2008
7 2 (0.82%) SQL Server Integration Services
7 2 (0.82%) MS Access
7 2 (0.82%) BusinessObjects
7 2 (0.82%) SAP BW
7 2 (0.82%) DataStage
7 2 (0.82%) Pentaho
8 1 (0.41%) Spotfire
8 1 (0.41%) QlikView
8 1 (0.41%) BusinessObjects XI
8 1 (0.41%) SAP BI
8 1 (0.41%) Crystal Reports
Development Applications
1 10 (4.08%) Eclipse
2 3 (1.22%) Oracle Forms
3 1 (0.41%) Team Foundation Server
General
1 37 (15.10%) Finance
2 22 (8.98%) Retail
2 22 (8.98%) Manufacturing
3 13 (5.31%) Telecoms
4 7 (2.86%) Legal
5 5 (2.04%) Marketing
6 4 (1.63%) Billing
6 4 (1.63%) German Language
7 2 (0.82%) Law
8 1 (0.41%) French Language
8 1 (0.41%) Back Office
Libraries, Frameworks & Software Standards
1 30 (12.24%) .NET
2 11 (4.49%) Servlets
2 11 (4.49%) Spring
3 9 (3.67%) EDI
4 7 (2.86%) J2EE
4 7 (2.86%) Struts
4 7 (2.86%) Hibernate
5 6 (2.45%) HTML
6 5 (2.04%) XML
6 5 (2.04%) ASP.NET
7 4 (1.63%) Web Services
8 3 (1.22%) Java EE
8 3 (1.22%) Middleware
8 3 (1.22%) JMS
9 2 (0.82%) CSS
9 2 (0.82%) XSLT
10 1 (0.41%) jQuery
10 1 (0.41%) REST
10 1 (0.41%) LAMP
Miscellaneous
1 44 (17.96%) Analytical Skills
2 11 (4.49%) Management Information System
3 9 (3.67%) Computer Science
4 7 (2.86%) Enterprise Software
5 5 (2.04%) Credit Risk
5 5 (2.04%) Mainframe
6 4 (1.63%) iSeries
7 3 (1.22%) Handset
7 3 (1.22%) Clustering
8 2 (0.82%) AS400
8 2 (0.82%) VSAM
8 2 (0.82%) Thin Client
8 2 (0.82%) Blackberry
8 2 (0.82%) Fat Client
9 1 (0.41%) Visualisation
9 1 (0.41%) Chip and PIN
9 1 (0.41%) Client/Server
Operating Systems
1 91 (37.14%) Windows
2 33 (13.47%) Windows 7
3 30 (12.24%) Linux
4 24 (9.80%) Windows XP
4 24 (9.80%) UNIX
5 22 (8.98%) Windows Server 2008
6 17 (6.94%) Windows 8
7 11 (4.49%) CentOS
7 11 (4.49%) Windows Server 2012
8 5 (2.04%) Windows Server 2003
9 4 (1.63%) Windows 2000
9 4 (1.63%) AIX
9 4 (1.63%) Red Hat Enterprise Linux
10 3 (1.22%) Windows Vista
11 2 (0.82%) Apple iOS
11 2 (0.82%) Android
12 1 (0.41%) Windows 2000 Server
12 1 (0.41%) Oracle Linux
Processes & Methodologies
1 54 (22.04%) ITIL
2 34 (13.88%) Disaster Recovery
3 30 (12.24%) Mentoring
4 27 (11.02%) ERP
5 15 (6.12%) Service Management
5 15 (6.12%) Logistics
6 11 (4.49%) E-Commerce
7 9 (3.67%) CRM
7 9 (3.67%) Business Analysis
7 9 (3.67%) ITSM
8 8 (3.27%) Agile Software Development
8 8 (3.27%) Software Engineering
9 7 (2.86%) Time Management
9 7 (2.86%) Software Testing
10 6 (2.45%) Business Continuity
10 6 (2.45%) Project Management
11 5 (2.04%) User Acceptance Testing
11 5 (2.04%) Root Cause Analysis
11 5 (2.04%) Business Intelligence
11 5 (2.04%) WFM
Programming Languages
1 83 (33.88%) SQL
2 46 (18.78%) Java
3 14 (5.71%) C
4 9 (3.67%) JavaScript
5 7 (2.86%) C#
6 5 (2.04%) T-SQL
7 4 (1.63%) PL/SQL
7 4 (1.63%) VB
7 4 (1.63%) ABAP
8 2 (0.82%) JCL
8 2 (0.82%) Python
8 2 (0.82%) VB.NET
8 2 (0.82%) VBScript
8 2 (0.82%) COBOL
9 1 (0.41%) Bourne shell
9 1 (0.41%) Bash Shell
9 1 (0.41%) Shell Script
9 1 (0.41%) C++
9 1 (0.41%) Perl
9 1 (0.41%) VBA
Qualifications
1 24 (9.80%) Degree
2 15 (6.12%) SC Cleared
2 15 (6.12%) Security Cleared
3 14 (5.71%) ITIL Foundation Certificate
4 10 (4.08%) Microsoft Certification
5 7 (2.86%) Sun Certification
5 7 (2.86%) OCPJP
5 7 (2.86%) OCMJD
6 5 (2.04%) ITIL Certification
7 4 (1.63%) VCP4
8 3 (1.22%) Cisco Certification
8 3 (1.22%) CCNP
8 3 (1.22%) CCNA
8 3 (1.22%) MCP
8 3 (1.22%) MCSE
9 1 (0.41%) SAP Certification
9 1 (0.41%) CNA
9 1 (0.41%) CNE
9 1 (0.41%) Novell Certification
9 1 (0.41%) MCSA
Quality Assurance & Compliance
1 21 (8.57%) SLA
2 1 (0.41%) QA
System Software
1 32 (13.06%) Active Directory
2 27 (11.02%) Hyper-V
3 10 (4.08%) VMware Infrastructure
4 8 (3.27%) XenApp
5 6 (2.45%) Terminal Services
6 3 (1.22%) vSphere
6 3 (1.22%) Veritas Volume Manager
6 3 (1.22%) Firmware
7 2 (0.82%) Forefront TMG
7 2 (0.82%) Veritas Cluster Server
7 2 (0.82%) XenServer
8 1 (0.41%) VMware ESXi
8 1 (0.41%) ISA Server
8 1 (0.41%) VMware ESX
Systems Management
1 6 (2.45%) SCCM
2 5 (2.04%) SCOM
3 4 (1.63%) NetBackup
3 4 (1.63%) Tivoli
3 4 (1.63%) EMC NetWorker
3 4 (1.63%) WSUS
4 2 (0.82%) DameWare
5 1 (0.41%) SCVMM
5 1 (0.41%) MAILsweeper
5 1 (0.41%) Norton AntiVirus
5 1 (0.41%) Tivoli Storage Manager
5 1 (0.41%) Backup Exec
Vendors
1 72 (29.39%) Microsoft
2 38 (15.51%) Oracle
3 29 (11.84%) Citrix
4 25 (10.20%) SAP
4 25 (10.20%) VMware
5 21 (8.57%) hybris
6 13 (5.31%) Red Hat
7 11 (4.49%) Cisco
8 7 (2.86%) RedPrairie
8 7 (2.86%) Sun
8 7 (2.86%) Lotus
9 6 (2.45%) Hyperion
10 5 (2.04%) Symantec
10 5 (2.04%) JDA
10 5 (2.04%) Dell
11 4 (1.63%) EMC
11 4 (1.63%) Epicor
11 4 (1.63%) NetApp
12 3 (1.22%) LexisNexis
12 3 (1.22%) Retek
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Experian
Salary: competitive + benefits
Posted: 11 hours ago
Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: Yesterday
Spalding
Quantica Technology - London
Salary: £38000 - £45000 per annum
Posted: Yesterday
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Salary: Competitive
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Salary: £25000.00 - £30000.00 per annum + 10% bonus and benefits
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Salary: From £30,000 to £50,000 per annum + benefits
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Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
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