1st Line Support Engineer Contracts in the East of England

First Line Support Engineer
England > East of England

The median First Line Support Engineer daily rate in the East of England is £128 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 109 127 132
Rank change year-on-year +18 +5 -27
Contract jobs requiring a 1st Line Support Engineer 5 2 10
As % of all contract jobs advertised in the East of England 0.26% 0.098% 0.39%
As % of the Job Titles category 0.29% 0.11% 0.42%
Number of daily rates quoted 4 2 10
10th Percentile - £122 £129
25th Percentile £104 £145 £131
Median daily rate (50th Percentile) £128 £194 £152
Median % change year-on-year -33.77% +27.30% -
75th Percentile £169 £245 £183
90th Percentile £176 £271 £195
England median daily rate £135 £175 £140
% change year-on-year -22.86% +25.00% -0.88%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £17.00 - -
Median hourly rate £18.00 - -
75th Percentile £19.00 - -
90th Percentile - - -
England median hourly rate £17.50 £15.00 £22.00
% change year-on-year +16.67% -31.82% +62.96%

All Contract IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 1,711 1,871 2,381
% of contract IT jobs with a recognized job title 89.35% 91.49% 92.90%
Number of daily rates quoted 774 1,141 1,378
10th Percentile £206 £185 £163
25th Percentile £313 £300 £313
Median daily rate (50th Percentile) £450 £475 £450
Median % change year-on-year -5.26% +5.56% +5.88%
75th Percentile £571 £600 £550
90th Percentile £650 £700 £650
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 593 293 370
10th Percentile £14.16 £13.41 £12.50
25th Percentile £16.30 £15.25 £13.25
Median hourly rate £43.00 £33.00 £15.50
Median % change year-on-year +30.30% +112.90% -11.68%
75th Percentile £63.75 £65.00 £39.55
90th Percentile £75.25 £70.00 £58.88
England median hourly rate £36.34 £44.77 £22.50
% change year-on-year -18.83% +98.96% +0.36%

1st Line Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for 1st Line Support Engineer in the East of England

1st Line Support Engineer
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing 1st Line Support Engineer in the East of England.

Daily rate trend for 1st Line Support Engineer in the East of England

1st Line Support Engineer
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing 1st Line Support Engineer in the East of England.

Hourly rate trend for 1st Line Support Engineer in the East of England

1st Line Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the East of England region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire - 4 £104 - 1
Norfolk - 1 £180 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 2 May 2024, 1st Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring 1st Line Support Engineer in the job title.

1 4 (80.00%) Social Skills
2 2 (40.00%) Presentation Skills
2 2 (40.00%) Decision-Making
2 2 (40.00%) Time Management
2 2 (40.00%) Microsoft 365
2 2 (40.00%) Organisational Skills
3 1 (20.00%) Knowledge Management
3 1 (20.00%) Incident Management
3 1 (20.00%) ISO/IEC 27001
3 1 (20.00%) SCCM
3 1 (20.00%) Network Security
3 1 (20.00%) Service Management
3 1 (20.00%) Telecoms
3 1 (20.00%) ITIL
3 1 (20.00%) DHCP
3 1 (20.00%) Cisco
3 1 (20.00%) Active Directory
3 1 (20.00%) Cisco Certification
3 1 (20.00%) Line Management
3 1 (20.00%) DBS Check
3 1 (20.00%) Data Protection
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared
3 1 (20.00%) Veeam
3 1 (20.00%) Azure
3 1 (20.00%) Self-Motivation
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Inventory Management
3 1 (20.00%) Customer Service
3 1 (20.00%) Onboarding

1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (40.00%) Microsoft 365
2 1 (20.00%) Azure
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) Network Security
General
1 4 (80.00%) Social Skills
2 2 (40.00%) Organisational Skills
2 2 (40.00%) Presentation Skills
3 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) Onboarding
1 1 (20.00%) Self-Motivation
Processes & Methodologies
1 2 (40.00%) Decision-Making
1 2 (40.00%) Time Management
2 1 (20.00%) Customer Service
2 1 (20.00%) Data Protection
2 1 (20.00%) Incident Management
2 1 (20.00%) Inventory Management
2 1 (20.00%) ITIL
2 1 (20.00%) Knowledge Management
2 1 (20.00%) Line Management
2 1 (20.00%) Problem-Solving
2 1 (20.00%) Service Management
Qualifications
1 1 (20.00%) Cisco Certification
1 1 (20.00%) DBS Check
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) ISO/IEC 27001
System Software
1 1 (20.00%) Active Directory
Systems Management
1 1 (20.00%) SCCM
Vendors
1 1 (20.00%) Cisco
1 1 (20.00%) Veeam