The first table below looks at the demand for ITIL skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 21 24 24
Rank change year-on-year
+3 0
Contract jobs citing ITIL 148 181 158
As % of all contract IT jobs located in the East of England 6.919% 6.125% 5.976%
As % of the Processes & Methodologies category 10.37% 9.511% 9.197%
Number of daily rates quoted 81 79 46
Average daily rate £240 £305 £220
Average daily rate % change year-on-year
-21.31% +38.63%
90% offered a daily rate of more than £95 £105 £75
10% offered a daily rate of more than £375 £550 £400
UK excluding London average daily rate £338 £320 £325
% change year-on-year
+5.46% -1.53%
Number of hourly rates quoted 12 25 51
Average hourly rate £20.00 £16.00 £16.20
Average hourly rate % change year-on-year
+25.00% -1.23%
90% offered a hourly rate of more than £11.80 £11.51 £12.00
10% offered a hourly rate of more than £45.70 £21.00 £40.00
UK excluding London average hourly rate £18.00 £15.50 £15.50
% change year-on-year
+16.12% -
All Processes & Methodologies
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1427 1903 1718
As % of all contract IT jobs located in the East of England 66.71% 64.40% 64.98%
Number of daily rates quoted 813 915 776
Average daily rate £375 £363 £375
Average daily rate % change year-on-year
+3.44% -3.33%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £500 £500 £550
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 122 154 186
Average hourly rate £35.22 £31.00 £32.00
Average hourly rate % change year-on-year
+13.61% -3.12%
90% offered a hourly rate of more than £19.08 £12.28 £13.88
10% offered a hourly rate of more than £43.00 £49.00 £40.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
ITIL
England

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

East of England ITIL Jobs Demand Trend

ITIL
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the East of England region.

East of England ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the East of England region over the 3 months to 24 May 2013.

East of England ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the East of England region.

East of England ITIL Hourly Rate Trend

ITIL
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the East of England region over the 3 months to 24 May 2013.

East of England ITIL Hourly Rate Histogram

ITIL
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the East of England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Cambridgeshire +25 39 £375 +7.14%
Essex -5 37 £175 +40.00%
Hertfordshire -2 26 £313 -18.03%
Norfolk 0 22 £100 -66.66%
Bedfordshire -10 16 £325 -8.80%
Suffolk +14 5 £325 -9.72%
East Anglia +4 3 £310 -
ITIL
England

ITIL
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the East of England region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 102 (33.55%) Windows
2 98 (32.24%) Microsoft
3 93 (30.59%) Active Directory
4 81 (26.64%) PRINCE2
5 60 (19.74%) Cisco
6 52 (17.11%) Finance
6 52 (17.11%) VMware
7 51 (16.78%) HP
7 51 (16.78%) MS Exchange
8 46 (15.13%) SLA
8 46 (15.13%) Project Management
9 45 (14.80%) MS Excel
9 45 (14.80%) Windows Server 2008
10 44 (14.47%) DNS
11 42 (13.82%) Exchange Server 2010
12 41 (13.49%) Windows XP
12 41 (13.49%) Service Management
13 40 (13.16%) SQL
13 40 (13.16%) ITIL Certification
13 40 (13.16%) Windows 7
14 38 (12.50%) MS Office
15 37 (12.17%) Firewall
16 34 (11.18%) WAN
16 34 (11.18%) DHCP
17 33 (10.86%) Migration
18 31 (10.20%) Microsoft Certification
18 31 (10.20%) Oracle
19 30 (9.868%) LAN
19 30 (9.868%) Wireless
20 29 (9.539%) Linux

ITIL
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the East of England region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 8 (2.632%) .NET
2 4 (1.316%) Middleware
3 3 (0.987%) CSS
3 3 (0.987%) EDI
3 3 (0.987%) WebSphere
4 2 (0.658%) Memcached
4 2 (0.658%) Gearman
4 2 (0.658%) XML
4 2 (0.658%) ASP
4 2 (0.658%) HTML
4 2 (0.658%) COM
5 1 (0.329%) ASP.NET
5 1 (0.329%) Web Services
5 1 (0.329%) WAP
5 1 (0.329%) Ajax
5 1 (0.329%) WCF
5 1 (0.329%) ASP.NET MVC 4
5 1 (0.329%) ASP.NET MVC
Application Platforms
1 51 (16.78%) MS Exchange
2 42 (13.82%) Exchange Server 2010
3 18 (5.921%) Exchange Server 2007
4 17 (5.592%) IIS
5 16 (5.263%) Exchange Server 2003
6 14 (4.605%) Apache
7 8 (2.632%) Lync
7 8 (2.632%) Blackberry Enterprise Server
8 6 (1.974%) SharePoint
9 2 (0.658%) Lotus Notes
10 1 (0.329%) WebSphere MQ
10 1 (0.329%) Lotus Domino
10 1 (0.329%) Tomcat
Applications
1 45 (14.80%) MS Excel
2 38 (12.50%) MS Office
3 18 (5.921%) MS Project
4 2 (0.658%) Office 365
4 2 (0.658%) MS PowerPoint
5 1 (0.329%) MS Visio
5 1 (0.329%) AutoCAD
Business Applications
1 6 (1.974%) Oracle EBS
2 5 (1.645%) Remedy ITSM
3 4 (1.316%) MFGPRO
4 2 (0.658%) Dynamics AX
4 2 (0.658%) Agresso
5 1 (0.329%) Dynamics CRM
Communications & Networking
1 44 (14.47%) DNS
2 37 (12.17%) Firewall
3 34 (11.18%) WAN
3 34 (11.18%) DHCP
4 30 (9.868%) LAN
4 30 (9.868%) Wireless
5 21 (6.908%) VoIP
5 21 (6.908%) SAN
6 19 (6.250%) VPN
7 14 (4.605%) TCP/IP
8 11 (3.618%) Cisco ASA
8 11 (3.618%) NAS
9 10 (3.289%) WAAS
10 8 (2.632%) IP Telephony
11 6 (1.974%) NetScaler
11 6 (1.974%) VLAN
11 6 (1.974%) FTP
12 5 (1.645%) Intranet
12 5 (1.645%) Internet
12 5 (1.645%) Unified Communications
Database & Business Intelligence
1 25 (8.224%) SQL Server
2 13 (4.276%) SQL Server 2008
3 4 (1.316%) SQL Server 2005
3 4 (1.316%) MySQL
4 2 (0.658%) SQL Server Analysis Services
4 2 (0.658%) SQL Server Integration Services
4 2 (0.658%) Microsoft Analysis Services
4 2 (0.658%) SQL Server Reporting Services
4 2 (0.658%) MS Access
4 2 (0.658%) OLAP
4 2 (0.658%) SQL Server 2000
5 1 (0.329%) OLTP
5 1 (0.329%) Oracle 10g
5 1 (0.329%) BusinessObjects
5 1 (0.329%) Crystal Reports
5 1 (0.329%) Data Warehouse
5 1 (0.329%) Oracle 8/8i
5 1 (0.329%) Oracle 9i
5 1 (0.329%) GIS
5 1 (0.329%) SQL Server 2012
Development Applications
1 5 (1.645%) Subversion
2 3 (0.987%) Atlassian Bamboo
3 1 (0.329%) LoadRunner
General
1 52 (17.11%) Finance
2 13 (4.276%) Telecoms
3 8 (2.632%) Retail
4 7 (2.303%) Manufacturing
5 6 (1.974%) Legal
6 5 (1.645%) Publishing
6 5 (1.645%) Local Government
7 2 (0.658%) Spanish Language
7 2 (0.658%) German Language
7 2 (0.658%) Billing
8 1 (0.329%) Military
8 1 (0.329%) Electronics
8 1 (0.329%) Financial Institution
8 1 (0.329%) Banking
8 1 (0.329%) Portuguese Language
Job Titles
1 66 (21.71%) Analyst
2 41 (13.49%) Project Manager
3 40 (13.16%) Administrator
4 36 (11.84%) Service Analyst
5 33 (10.86%) Service Desk Analyst
6 28 (9.211%) Systems Administrator
7 18 (5.921%) Network Engineer
8 17 (5.592%) Help Desk Analyst
9 14 (4.605%) Infrastructure Engineer
10 13 (4.276%) Support Analyst
11 11 (3.618%) Help Desk Support
11 11 (3.618%) 2nd Line Support
11 11 (3.618%) Business Analyst
11 11 (3.618%) Team Leader
12 10 (3.289%) Service Manager
13 9 (2.961%) Support Engineer
14 8 (2.632%) Systems Analyst
15 7 (2.303%) Technical Analyst
15 7 (2.303%) Desktop Engineer
15 7 (2.303%) 1st Line Support
Miscellaneous
1 19 (6.250%) PKI
2 18 (5.921%) Blackberry
3 16 (5.263%) NHS
4 12 (3.947%) Clustering
5 10 (3.289%) Management Information System
6 8 (2.632%) Replication
7 7 (2.303%) Thin Client
7 7 (2.303%) Fat Client
8 5 (1.645%) Cloud Computing
9 4 (1.316%) iPhone
10 2 (0.658%) Video Conferencing
10 2 (0.658%) RIA
10 2 (0.658%) iPad
10 2 (0.658%) Smartphone
10 2 (0.658%) CMDB
10 2 (0.658%) PMI
11 1 (0.329%) EPoS
11 1 (0.329%) Firmware
11 1 (0.329%) PACS
11 1 (0.329%) Statistics
Operating Systems
1 102 (33.55%) Windows
2 45 (14.80%) Windows Server 2008
3 41 (13.49%) Windows XP
4 40 (13.16%) Windows 7
5 29 (9.539%) Linux
6 23 (7.566%) Windows Server 2003
7 19 (6.250%) Red Hat Enterprise Linux
8 8 (2.632%) Windows 8
8 8 (2.632%) UNIX
9 7 (2.303%) HPUX
10 4 (1.316%) Mac OS X
11 3 (0.987%) Windows 2000 Server
12 2 (0.658%) Windows Vista
12 2 (0.658%) Ubuntu
12 2 (0.658%) Debian
13 1 (0.329%) GCOS
13 1 (0.329%) Apple iOS
13 1 (0.329%) Android
Processes & Methodologies
1 81 (26.64%) PRINCE2
2 46 (15.13%) Project Management
3 41 (13.49%) Service Management
4 33 (10.86%) Migration
5 29 (9.539%) PRINCE
6 27 (8.882%) Configuration Management
7 24 (7.895%) Change Control
8 23 (7.566%) Disaster Recovery
9 21 (6.908%) Time Management
10 20 (6.579%) Service Delivery
11 19 (6.250%) Change Management
12 15 (4.934%) ERP
13 13 (4.276%) ITSM
13 13 (4.276%) Stakeholder Management
14 12 (3.947%) Risk Management
15 11 (3.618%) ITIL V3
16 10 (3.289%) Agile Software Development
16 10 (3.289%) Incident Management
16 10 (3.289%) E-Commerce
16 10 (3.289%) Infrastructure Management
Programming Languages
1 40 (13.16%) SQL
2 12 (3.947%) Perl
3 9 (2.961%) T-SQL
3 9 (2.961%) PowerShell
4 6 (1.974%) Java
5 3 (0.987%) VB
5 3 (0.987%) C
5 3 (0.987%) Shell Script
6 2 (0.658%) C#
6 2 (0.658%) VBScript
7 1 (0.329%) VBA
7 1 (0.329%) PHP
7 1 (0.329%) PL/SQL
7 1 (0.329%) C++
7 1 (0.329%) JavaScript
7 1 (0.329%) LotusScript
7 1 (0.329%) Korn
7 1 (0.329%) Bash shell
7 1 (0.329%) F#
Qualifications
1 40 (13.16%) ITIL Certification
2 31 (10.20%) Microsoft Certification
3 28 (9.211%) Degree
4 24 (7.895%) Cisco Certification
5 22 (7.237%) MCP
6 19 (6.250%) PRINCE2 Certification
7 18 (5.921%) MCDST
8 16 (5.263%) CCNP
8 16 (5.263%) MCITP
8 16 (5.263%) VMware Certified Professional (VCP)
9 15 (4.934%) ISEB
10 12 (3.947%) PRINCE2 Practitioner
11 10 (3.289%) VCP5
12 9 (2.961%) CCIE
12 9 (2.961%) Security Cleared
13 8 (2.632%) MCSE
14 6 (1.974%) RHCE
14 6 (1.974%) OCP
14 6 (1.974%) Oracle Certification
14 6 (1.974%) CCIP
Quality Assurance & Compliance
1 46 (15.13%) SLA
2 13 (4.276%) ISO/IEC 27001
3 12 (3.947%) QA
4 10 (3.289%) COBIT
5 6 (1.974%) ISO 9001
6 5 (1.645%) GAMP
7 4 (1.316%) Sarbanes-Oxley
7 4 (1.316%) TickIT
8 3 (0.987%) GxP
9 1 (0.329%) BS25999
9 1 (0.329%) ISO/IEC 20000
System Software
1 93 (30.59%) Active Directory
2 25 (8.224%) Hyper-V
3 21 (6.908%) VMware Infrastructure
4 14 (4.605%) VMware ESX
5 11 (3.618%) Oracle RMAN
6 9 (2.961%) Forefront TMG
7 8 (2.632%) UAG
8 7 (2.303%) vSphere
8 7 (2.303%) XenApp
9 3 (0.987%) Microsoft App-V
10 2 (0.658%) Postfix
10 2 (0.658%) Varnish
10 2 (0.658%) NFS
11 1 (0.329%) VMware Workstation
11 1 (0.329%) Samba
11 1 (0.329%) Snort
11 1 (0.329%) ProxySG
11 1 (0.329%) VMware ESXi
11 1 (0.329%) XenDesktop
11 1 (0.329%) Veritas Cluster Server
Systems Management
1 18 (5.921%) OVSD
1 18 (5.921%) OpenView
2 16 (5.263%) EMC NetWorker
2 16 (5.263%) SCOM
3 13 (4.276%) Systems Management Server (SMS)
4 11 (3.618%) WSUS
5 9 (2.961%) Oracle Enterprise Manager
5 9 (2.961%) Backup Exec
6 8 (2.632%) SCCM
7 6 (1.974%) Symantec Enterprise Vault
8 4 (1.316%) BMC PATROL
9 3 (0.987%) NetBackup
10 2 (0.658%) Puppet
10 2 (0.658%) Nagios
11 1 (0.329%) Tivoli
11 1 (0.329%) Tivoli Storage Manager
11 1 (0.329%) OpenView Configuration Management
11 1 (0.329%) FortiGate
11 1 (0.329%) McAfee ePO
11 1 (0.329%) Cisco UCCE
Vendors
1 98 (32.24%) Microsoft
2 60 (19.74%) Cisco
3 52 (17.11%) VMware
4 51 (16.78%) HP
5 31 (10.20%) Oracle
6 29 (9.539%) Citrix
7 25 (8.224%) Red Hat
8 20 (6.579%) McAfee
9 17 (5.592%) EMC
10 16 (5.263%) Remedy
11 15 (4.934%) SAP
12 12 (3.947%) Brocade
13 10 (3.289%) Juniper
14 9 (2.961%) Riverbed
15 8 (2.632%) Symantec
15 8 (2.632%) NetApp
16 7 (2.303%) Altiris
17 5 (1.645%) Dell
17 5 (1.645%) Veritas
17 5 (1.645%) BMC
NORWICH, East Anglia
Hardware email support Skills and Experience required to be successful are; - Some understanding of Windows XP, Office Professional, Windows Networks - ITIL environment knowledge and experience preferable - Experience of...
Provisio Solutions
Rate: £100 per day
Posted: 14 May 2013
Norwich, East Anglia
Hardware email support Skills and Experience required to be successful are; - Some understanding of Windows XP, Office Professional, Windows Networks - ITIL environment knowledge and experience preferable - Experience of...
Provisio Solutions
Rate: £100 per day
Posted: 14 May 2013
Hertfordshire
Prince2 Practitioner qualification or equivalent. ISEB or APM qualified... Knowledge of initiation, change management, risk management, and the principles and practicalities of running projects. Proven experience of Microsoft...
ARC IT Recruitment Ltd
Posted: 24 May 2013
Hertfordshire
An urgent requirement has arisen for a Desktop Support Analyst based in Hertfordshire on a 3 month rolling contract (with the potential to go permanent), skilled in hardware /...
Lucid Support Services
Rate: Competative Market Rates
Posted: 24 May 2013
Bedfordshire
Our client is seeking a focussed and professional candidate with an extensive technical background in an ICT discipline, working with Cisco firewalls, threat management systems and Voice... Accountabilities: -...
Venn Group
Rate: £34549 - 38961 Per Annum
Posted: 23 May 2013
EAST ANGLIA
Supplier Management: Assist with reporting to input into supplier service review meetings, continuous service review meetings and ad-hoc communications.* Continual Service Improvement: Work closely with internal service...
Provisio Solutions
Rate: £200 - £225 per day
Posted: 21 May 2013
Suffolk
Network Specialist - LAN / WAN, Cisco, Windows Server. My client is in urgent need of a Network Specialist with an excellent knowledge of LAN & WAN, Cisco, Firewalls, Routers, IP,...
Senitor Associates
Rate: £180 - £250 per day
Posted: 24 May 2013
Chelmsford, South East
To lead and develop a high quality Support Services Help Desk function including utilising and managing systems, generating service reports and MI to Customers To work collaboratively with...
Working for Essex
Rate: £500 per day
Posted: 18 May 2013
Cambridgeshire
Working within the team, you will be responsible for ensuring that the change control process is adhered to, and that disruption to systems during go-live is minimal...
Cooper Lomaz Recruitment Ltd
Rate: £170 - 200 per day
Posted: 23 May 2013
Cambridge, East Anglia
The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
Hudson
Rate: £400 - £450 per day
Posted: 8 May 2013
Network Analyst, Websphere MQ, Banking,...
The project relates to a small scale environment, but a broad knowledge across multiple technologies is required (not necessarily specialist).The role will involve significant project engagement including...
Computer Recruitment Services
Rate: £250 per day
Posted: 13 May 2013
Hatfield, Hertfordshire
A Specialist technical consultancy providing Process, Business Analysis and software with a focus on ITIL based Service Management has an opportunity for a dynamic and driven Remedy Migration...
Eaglecliff
Rate: From £375 to £400 per day
Posted: 24 May 2013
Suffolk, East Anglia
Technical Support- £16-19 per hour (3 month contract - With extension or to become permanent) Must have skills in Cisco (Routers, firewalls, and switches) LAN/WAN ITIL CCNA...
Progressive Recruitment
Posted: 23 May 2013
Essex
AD schema architecture, DNS, DHCP, GPO, LDAP etc) Extensive experience supporting & configuring Citrix XenApp 4.5, XenApp 5, 6 and 6.5. Support experience of Citrix XenServer and...
Logic Engagements Ltd
Posted: 24 May 2013
Hertfordshire
Key skills: Expertise in Solaris version 10 and Red Hat Linux Stong business applications experience around Oracle, J2EE applications containers Demonstrable experience of working within a ITIL environment.
Robert Walters
Salary: £350 - £375 per day
Posted: 22 May 2013
Norwich, East Anglia
Norwich-Network Support Role £16-20 hr (3 month contract - to become permanent) Must have skills in: Cisco (Routers, firewalls, and switches)- CCNA LAN/WAN ITIL Out of...
Progressive Recruitment
Posted: 22 May 2013
EAST ANGLIA
Hands on experience of process design and orchestration using tools such as webMethods, TIBCO or equivalents6... Experience working in a .NET, SQL environment8... Experience of working within an...
Provisio Solutions
Rate: £300 - £32O per day
Posted: 21 May 2013
Cambridge, Cambridgeshire
BMC Tools Administrator - Patrol, BPPM, Remedy, Remedy on Demand, ADDM, Entuity (EoS) A leading payments processing company is seeking a BMC Administrator to administer the BMC toolset on...
ReThink Recruitment
Rate: £400.00 - £450.00 per day
Posted: 21 May 2013
EAST ANGLIA
The Systems Analyst will apply proven communication, analytical and problem-solving skills alongside their technical expertise to design and deliver high quality services on time and within budgetRESPONSIBILITIES...
Provisio Solutions
Rate: £300 - £350 per day
Posted: 10 May 2013
Peterborough, Cambridgeshire
Security, Change, Co-ordinator, JD Edwards, ITIL, ISO27001, Peterborough, Cambridgeshire, Contract) Roc Search is currently recruiting for a Security and Change Co-ordinator based in Peterborough on a...
Roc Search
Posted: 22 May 2013
Bedford, Bedfordshire
A public sector organisation based within Bedfordshire is looking to recruit an experienced Change & Configuration Manager to join them on a permanent basis. Our client is seeking a...
Venn Group
Rate: £34000 - 38000 Per Annum
Posted: 24 May 2013