The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 91 110 96
Rank change year-on-year
+19 -14
Contract jobs citing Incident Management 55 16 44
As % of all contract IT jobs located in the East of England 1.81% 0.67% 1.42%
As % of the Processes & Methodologies category 2.33% 0.93% 2.04%
Number of daily rates quoted 19 4 26
Average daily rate
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of your Daily Rate
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£310 £288 £330
Average daily rate % change year-on-year
+7.82% -12.87%
90% offered a daily rate of more than £151 £165 £235
10% offered a daily rate of more than £470 £393 £375
UK excluding London average daily rate £313 £300 £330
% change year-on-year
+4.16% -9.09%
Number of hourly rates quoted 22 1 4
Average hourly rate £16.50 £45.00 £16.50
Average hourly rate % change year-on-year
-63.33% +172.72%
90% offered a hourly rate of more than £13.53 £45.00 £10.58
10% offered a hourly rate of more than £23.33 £45.00 £20.70
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2357 1718 2155
As % of all contract IT jobs located in the East of England 77.41% 71.97% 69.76%
Number of daily rates quoted 1440 853 1129
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £530 £515 £463
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 141 129 213
Average hourly rate £27.00 £36.00 £32.50
Average hourly rate % change year-on-year
-25.00% +10.76%
90% offered a hourly rate of more than £13.14 £12.55 £15.20
10% offered a hourly rate of more than £44.00 £50.00 £41.30
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 17 September 2014.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 17 September 2014.

Incident Management Hourly Rate Histogram in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +7 20 £325 +13.04% 3
Essex +8 18 £321 - 2
Bedfordshire -14 6 £300 - 2
Norfolk - 6 £260 -
Hertfordshire -21 5 £135 - 4
Suffolk - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 17 September 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 51 (45.54%) Active Directory
2 49 (43.75%) ITIL
3 45 (40.18%) Windows
4 41 (36.61%) Blackberry
5 39 (34.82%) Citrix
6 37 (33.04%) MS Excel
7 35 (31.25%) MS Office
8 34 (30.36%) Finance
9 32 (28.57%) Windows 7
10 31 (27.68%) Microsoft
11 28 (25.00%) Service Delivery
12 24 (21.43%) SLA
13 22 (19.64%) Document Management
14 21 (18.75%) Law
15 20 (17.86%) E-Commerce
16 18 (16.07%) SQL
16 18 (16.07%) Change Management
17 17 (15.18%) ITIL V3
18 16 (14.29%) Service Management
19 15 (13.39%) Configuration Management
19 15 (13.39%) Knowledge Management
19 15 (13.39%) Problem Management
19 15 (13.39%) Security Cleared
20 13 (11.61%) CRM
20 13 (11.61%) UNIX
21 12 (10.71%) Cisco
21 12 (10.71%) Microsoft Certification
22 11 (9.82%) Management Information System
22 11 (9.82%) HP
22 11 (9.82%) Linux

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 17 September 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.14%) IBM Notes
2 4 (3.57%) SharePoint Server
3 3 (2.68%) MS Exchange
3 3 (2.68%) WebSphere
4 2 (1.79%) Confluence
4 2 (1.79%) Exchange Server 2010
4 2 (1.79%) Apache
4 2 (1.79%) IIS
5 1 (0.89%) SharePoint
5 1 (0.89%) Exchange Server 2007
5 1 (0.89%) MS Project Server
5 1 (0.89%) Lync
5 1 (0.89%) Exchange Server 2013
Applications
1 37 (33.04%) MS Excel
2 35 (31.25%) MS Office
3 1 (0.89%) MS Project
Business Applications
1 7 (6.25%) SAP SD
2 4 (3.57%) Remedy ITSM
3 1 (0.89%) assyst
Cloud Services
1 5 (4.46%) Amazon AWS
Communications & Networking
1 5 (4.46%) ADSL
1 5 (4.46%) Broadband
2 3 (2.68%) VoIP
3 2 (1.79%) LAN
3 2 (1.79%) WAN
3 2 (1.79%) VPN
3 2 (1.79%) Firewall
4 1 (0.89%) DNS
4 1 (0.89%) DHCP
4 1 (0.89%) ISDN
4 1 (0.89%) LDAP
4 1 (0.89%) Network Security
Database & Business Intelligence
1 10 (8.93%) SQL Server
2 8 (7.14%) SQL Server Reporting Services
3 2 (1.79%) MySQL
4 1 (0.89%) Oracle Reports
4 1 (0.89%) SQL Server Integration Services
4 1 (0.89%) SQL Server 2008
4 1 (0.89%) SQL Server 2012
Development Applications
1 2 (1.79%) JIRA
2 1 (0.89%) MSI
General
1 34 (30.36%) Finance
2 21 (18.75%) Law
3 2 (1.79%) Banking
3 2 (1.79%) Retail
3 2 (1.79%) Legal
4 1 (0.89%) Telecoms
Job Titles
1 54 (48.21%) Analyst
2 34 (30.36%) Service Analyst
2 34 (30.36%) Service Desk Analyst
3 22 (19.64%) Help Desk Analyst
4 14 (12.50%) Delivery Manager
4 14 (12.50%) Service Manager
5 13 (11.61%) Services Delivery Manager
6 12 (10.71%) Support Analyst
7 8 (7.14%) IT Support
7 8 (7.14%) 1st Line Support
7 8 (7.14%) Support Engineer
8 5 (4.46%) Project Manager
8 5 (4.46%) IT Support Analyst
9 4 (3.57%) Incident Manager
9 4 (3.57%) 2nd Line Support
10 3 (2.68%) Delivery Project Manager
10 3 (2.68%) DBA
10 3 (2.68%) SQL DBA
10 3 (2.68%) 2nd Line Support Engineer
10 3 (2.68%) 1st Line Support Analyst
Libraries, Frameworks & Software Standards
1 7 (6.25%) EDI
2 5 (4.46%) Web Services
3 3 (2.68%) .NET
4 2 (1.79%) Middleware
5 1 (0.89%) X-Windows
5 1 (0.89%) Application Packaging
Miscellaneous
1 41 (36.61%) Blackberry
2 11 (9.82%) Management Information System
3 9 (8.04%) CMDB
4 8 (7.14%) Mainframe
5 6 (5.36%) User Experience
6 5 (4.46%) Analytical Skills
7 4 (3.57%) Freedom of Information
7 4 (3.57%) AS400
8 3 (2.68%) iPhone
9 2 (1.79%) Video Conferencing
9 2 (1.79%) Smartphone
9 2 (1.79%) EPoS
10 1 (0.89%) E-Learning
10 1 (0.89%) Clustering
10 1 (0.89%) Thin Client
10 1 (0.89%) Fat Client
10 1 (0.89%) Mathematics
Operating Systems
1 45 (40.18%) Windows
2 32 (28.57%) Windows 7
3 13 (11.61%) UNIX
4 11 (9.82%) Linux
5 9 (8.04%) Solaris
6 6 (5.36%) MVS
7 5 (4.46%) Windows XP
8 3 (2.68%) Windows Server 2008
8 3 (2.68%) Windows 8
9 2 (1.79%) Apple iOS
9 2 (1.79%) Android
10 1 (0.89%) Windows Server 2003
10 1 (0.89%) Windows Vista
Processes & Methodologies
1 49 (43.75%) ITIL
2 28 (25.00%) Service Delivery
3 22 (19.64%) Document Management
4 20 (17.86%) E-Commerce
5 18 (16.07%) Change Management
6 17 (15.18%) ITIL V3
7 16 (14.29%) Service Management
8 15 (13.39%) Configuration Management
8 15 (13.39%) Knowledge Management
8 15 (13.39%) Problem Management
9 13 (11.61%) CRM
10 6 (5.36%) Business Intelligence
11 5 (4.46%) Project Management
11 5 (4.46%) DevOps
11 5 (4.46%) Data Entry
11 5 (4.46%) Agile Software Development
12 4 (3.57%) Data Modelling
12 4 (3.57%) Validation
13 3 (2.68%) Coaching
14 2 (1.79%) Network Architecture
Programming Languages
1 18 (16.07%) SQL
2 6 (5.36%) ABAP
3 1 (0.89%) C
Qualifications
1 15 (13.39%) Security Cleared
2 12 (10.71%) Microsoft Certification
3 7 (6.25%) MCITP
4 6 (5.36%) MCTS
5 5 (4.46%) MCP
5 5 (4.46%) SC Cleared
5 5 (4.46%) DV Cleared
6 4 (3.57%) A+ Certification
7 3 (2.68%) MCSA
8 2 (1.79%) Degree
8 2 (1.79%) ISTQB
8 2 (1.79%) MOS
8 2 (1.79%) MCSE
8 2 (1.79%) CCNP
8 2 (1.79%) ISEB
8 2 (1.79%) CISSP
8 2 (1.79%) Cisco Certification
8 2 (1.79%) CCSA
8 2 (1.79%) CISM
9 1 (0.89%) ITIL Certification
Quality Assurance & Compliance
1 24 (21.43%) SLA
2 4 (3.57%) PCI DSS
3 1 (0.89%) ISO/IEC 27001
3 1 (0.89%) QA
System Software
1 51 (45.54%) Active Directory
2 2 (1.79%) Terminal Services
3 1 (0.89%) Microsoft App-V
3 1 (0.89%) VMware Infrastructure
3 1 (0.89%) XenApp
Systems Management
1 5 (4.46%) EMC NetWorker
2 3 (2.68%) OpenView
2 3 (2.68%) HP SIM
3 2 (1.79%) Symantec Enterprise Vault
3 2 (1.79%) Norton AntiVirus
4 1 (0.89%) OpenView Configuration Management
4 1 (0.89%) SCCM
Vendors
1 39 (34.82%) Citrix
2 31 (27.68%) Microsoft
3 12 (10.71%) Cisco
4 11 (9.82%) HP
5 8 (7.14%) SAP
5 8 (7.14%) Lotus
6 7 (6.25%) Remedy
6 7 (6.25%) Salesforce.com
7 6 (5.36%) EMC
7 6 (5.36%) McAfee
8 5 (4.46%) Symantec
9 4 (3.57%) Oracle
9 4 (3.57%) BMC
10 3 (2.68%) VMware
10 3 (2.68%) CheckPoint
10 3 (2.68%) Adobe
10 3 (2.68%) LANDesk
11 2 (1.79%) Riverbed
11 2 (1.79%) Nokia
11 2 (1.79%) Apple
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 2 days ago
Watford
Anantha
Posted: 4 days ago
Cambridge
Hudson - London
Rate: £150 - £175 per day
Posted: 6 days ago