The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 92 88 89
Rank change year-on-year
-4 +1
Contract jobs citing Incident Management 49 36 42
As % of all contract IT jobs located in the East of England 1.73% 1.48% 1.50%
As % of the Processes & Methodologies category 2.28% 2.15% 2.23%
Number of daily rates quoted 11 5 12
Average daily rate
Keep up to 90%
of your Daily Rate
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£350 £160 £216
Average daily rate % change year-on-year
+118.75% -26.01%
90% offered a daily rate of more than £163 £125 £137
10% offered a daily rate of more than £430 £219 £383
UK excluding London average daily rate £300 £300 £308
% change year-on-year
- -2.43%
Number of hourly rates quoted 23 20 5
Average hourly rate £16.50 £17.00 £10.50
Average hourly rate % change year-on-year
-2.94% +61.90%
UK excluding London average hourly rate £15.36 £16.50 £12.75
% change year-on-year
-6.89% +29.41%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2146 1674 1880
As % of all contract IT jobs located in the East of England 75.59% 69.03% 66.93%
Number of daily rates quoted 1368 922 1033
Average daily rate £425 £363 £400
Average daily rate % change year-on-year
+17.24% -9.37%
90% offered a daily rate of more than £265 £213 £250
10% offered a daily rate of more than £575 £500 £538
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 132 161 178
Average hourly rate £25.00 £32.50 £32.50
Average hourly rate % change year-on-year
-23.07% -
90% offered a hourly rate of more than £12.00 £14.00 £13.50
10% offered a hourly rate of more than £47.00 £44.00 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 19 December 2014.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -2 23 £180 -20.00% 4
Cambridgeshire -2 11 £163 +30.00%
Bedfordshire -16 4 £430 - 1
Hertfordshire -8 3 £350 +118.75% 6
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 19 December 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 59 (56.73%) Windows
2 51 (49.04%) Citrix
3 48 (46.15%) Active Directory
4 46 (44.23%) MS Office
5 44 (42.31%) Blackberry
6 42 (40.38%) ITIL
6 42 (40.38%) MS Excel
7 38 (36.54%) Finance
7 38 (36.54%) Windows 7
8 30 (28.85%) Microsoft
9 29 (27.88%) Document Management
10 28 (26.92%) Service Delivery
11 24 (23.08%) Law
12 20 (19.23%) Service Management
13 19 (18.27%) SLA
14 17 (16.35%) SQL
14 17 (16.35%) Change Management
14 17 (16.35%) Knowledge Management
15 16 (15.38%) Problem Management
15 16 (15.38%) E-Commerce
15 16 (15.38%) IBM Notes
15 16 (15.38%) Lotus
16 14 (13.46%) Configuration Management
16 14 (13.46%) Cisco
17 13 (12.50%) Management Information System
18 12 (11.54%) HP
18 12 (11.54%) Security Cleared
19 11 (10.58%) ITIL V3
20 9 (8.65%) Project Management
20 9 (8.65%) McAfee

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (15.38%) IBM Notes
2 7 (6.73%) IIS
3 5 (4.81%) SharePoint
3 5 (4.81%) Apache
4 4 (3.85%) SharePoint Server
4 4 (3.85%) WebSphere
4 4 (3.85%) Lync
5 2 (1.92%) Confluence
5 2 (1.92%) Exchange Server 2010
5 2 (1.92%) MS Exchange
6 1 (0.96%) ColdFusion
6 1 (0.96%) Exchange Server 2013
6 1 (0.96%) MS Project Server
Applications
1 46 (44.23%) MS Office
2 42 (40.38%) MS Excel
3 1 (0.96%) MS Project
Business Applications
1 6 (5.77%) Remedy ITSM
2 2 (1.92%) SAP SD
3 1 (0.96%) assyst
Cloud Services
1 1 (0.96%) Amazon AWS
Communications & Networking
1 7 (6.73%) ADSL
1 7 (6.73%) Broadband
2 3 (2.88%) LDAP
3 2 (1.92%) DHCP
3 2 (1.92%) DNS
3 2 (1.92%) Firewall
4 1 (0.96%) VPN
4 1 (0.96%) ISDN
4 1 (0.96%) VoIP
Database & Business Intelligence
1 9 (8.65%) SQL Server
2 3 (2.88%) MySQL
2 3 (2.88%) DTS
2 3 (2.88%) SQL Server Reporting Services
3 1 (0.96%) Oracle Reports
3 1 (0.96%) SQL Server 2012
3 1 (0.96%) Oracle Database
3 1 (0.96%) SQL Server Integration Services
3 1 (0.96%) SQL Server 2008
Development Applications
1 2 (1.92%) JIRA
1 2 (1.92%) MSI
General
1 38 (36.54%) Finance
2 24 (23.08%) Law
3 4 (3.85%) Legal
4 2 (1.92%) Banking
4 2 (1.92%) Retail
5 1 (0.96%) Telecoms
Job Titles
1 55 (52.88%) Analyst
2 41 (39.42%) Service Analyst
2 41 (39.42%) Service Desk Analyst
3 25 (24.04%) Help Desk Analyst
4 15 (14.42%) Support Analyst
5 10 (9.62%) 1st Line Support
6 9 (8.65%) Service Manager
7 8 (7.69%) IT Support
8 7 (6.73%) 1st Line Support Analyst
9 6 (5.77%) Delivery Manager
9 6 (5.77%) IT Support Analyst
9 6 (5.77%) Services Delivery Manager
10 5 (4.81%) Incident Manager
11 3 (2.88%) Team Leader
11 3 (2.88%) Technical Specialist
11 3 (2.88%) SQL DBA
11 3 (2.88%) Support Engineer
11 3 (2.88%) Project Manager
11 3 (2.88%) DBA
11 3 (2.88%) Build Engineer
Libraries, Frameworks & Software Standards
1 5 (4.81%) Middleware
1 5 (4.81%) .NET
2 3 (2.88%) X-Windows
3 2 (1.92%) Application Packaging
3 2 (1.92%) EDI
4 1 (0.96%) ASP.NET
4 1 (0.96%) Web Services
4 1 (0.96%) HTML
Miscellaneous
1 44 (42.31%) Blackberry
2 13 (12.50%) Management Information System
3 9 (8.65%) CMDB
4 6 (5.77%) User Experience
5 5 (4.81%) Analytical Skills
5 5 (4.81%) Data Structures
6 4 (3.85%) Freedom of Information
7 2 (1.92%) iPhone
7 2 (1.92%) Smartphone
7 2 (1.92%) Mathematics
7 2 (1.92%) Mainframe
7 2 (1.92%) EPoS
7 2 (1.92%) Clustering
7 2 (1.92%) AS400
8 1 (0.96%) Thin Client
8 1 (0.96%) Fat Client
8 1 (0.96%) Video Conferencing
Operating Systems
1 59 (56.73%) Windows
2 38 (36.54%) Windows 7
3 6 (5.77%) UNIX
4 5 (4.81%) Windows Server 2008
5 4 (3.85%) Windows 8
6 3 (2.88%) Linux
6 3 (2.88%) Windows XP
7 2 (1.92%) Android
7 2 (1.92%) Apple iOS
7 2 (1.92%) Solaris
7 2 (1.92%) MVS
8 1 (0.96%) Windows Server 2003
8 1 (0.96%) Windows Vista
Processes & Methodologies
1 42 (40.38%) ITIL
2 29 (27.88%) Document Management
3 28 (26.92%) Service Delivery
4 20 (19.23%) Service Management
5 17 (16.35%) Change Management
5 17 (16.35%) Knowledge Management
6 16 (15.38%) Problem Management
6 16 (15.38%) E-Commerce
7 14 (13.46%) Configuration Management
8 11 (10.58%) ITIL V3
9 9 (8.65%) Project Management
9 9 (8.65%) CRM
10 5 (4.81%) Information Security
10 5 (4.81%) ITSM
10 5 (4.81%) Data Entry
11 4 (3.85%) Data Protection
11 4 (3.85%) Root Cause Analysis
11 4 (3.85%) Coaching
11 4 (3.85%) Data Modelling
12 3 (2.88%) Validation
Programming Languages
1 17 (16.35%) SQL
2 2 (1.92%) C
3 1 (0.96%) Java
3 1 (0.96%) JavaScript
3 1 (0.96%) Perl
3 1 (0.96%) ABAP
Qualifications
1 12 (11.54%) Security Cleared
2 8 (7.69%) MCP
3 6 (5.77%) DV Cleared
3 6 (5.77%) Microsoft Certification
4 5 (4.81%) CISSP
4 5 (4.81%) SC Cleared
5 4 (3.85%) Degree
5 4 (3.85%) ITIL Certification
5 4 (3.85%) CISM
6 2 (1.92%) MCITP
6 2 (1.92%) ISTQB
6 2 (1.92%) CRISC
6 2 (1.92%) ISEB
6 2 (1.92%) GIAC
6 2 (1.92%) CISA
7 1 (0.96%) Cisco Certification
7 1 (0.96%) A+ Certification
7 1 (0.96%) CCNP
7 1 (0.96%) MCSE
7 1 (0.96%) MCSA
Quality Assurance & Compliance
1 19 (18.27%) SLA
2 2 (1.92%) PCI DSS
3 1 (0.96%) ISO/IEC 27001
3 1 (0.96%) QA
System Software
1 48 (46.15%) Active Directory
2 5 (4.81%) Terminal Services
3 4 (3.85%) Microsoft App-V
4 2 (1.92%) VMware Infrastructure
5 1 (0.96%) XenApp
Systems Management
1 5 (4.81%) OpenView
2 3 (2.88%) HP SIM
2 3 (2.88%) SCCM
3 2 (1.92%) Tivoli
3 2 (1.92%) OpenView Configuration Management
4 1 (0.96%) Norton AntiVirus
4 1 (0.96%) Symantec Enterprise Vault
4 1 (0.96%) SCSM
4 1 (0.96%) EMC NetWorker
Vendors
1 51 (49.04%) Citrix
2 30 (28.85%) Microsoft
3 16 (15.38%) Lotus
4 14 (13.46%) Cisco
5 12 (11.54%) HP
6 9 (8.65%) McAfee
7 8 (7.69%) Oracle
7 8 (7.69%) Symantec
7 8 (7.69%) Remedy
8 7 (6.73%) Adobe
9 6 (5.77%) BMC
10 4 (3.85%) VMware
11 2 (1.92%) LANDesk
11 2 (1.92%) Riverbed
11 2 (1.92%) SAP
11 2 (1.92%) EMC
11 2 (1.92%) Salesforce.com
12 1 (0.96%) CheckPoint
12 1 (0.96%) Websense
12 1 (0.96%) Radware
Essex
Capita - ITPS
Rate: £140 - £150 per day
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Rate: £18 - 23 per hour
Posted: 4 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago