The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 79 102 106
Rank change year-on-year
+23 +4
Contract jobs citing Incident Management 45 44 8
As % of all contract IT jobs located in the East of England 1.71% 1.41% 0.35%
As % of the Processes & Methodologies category 2.28% 1.93% 0.50%
Number of daily rates quoted 23 15 3
Average daily rate
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of your Daily Rate
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£350 £350 £250
Average daily rate % change year-on-year
- +40.00%
90% offered a daily rate of more than £106 £142 £188
10% offered a daily rate of more than £500 £415 £350
UK excluding London average daily rate £316 £331 £275
% change year-on-year
-4.60% +20.45%
Number of hourly rates quoted 7 16 0
Average hourly rate £12.00 £12.50 -
Average hourly rate % change year-on-year
-4.00% -
UK excluding London average hourly rate £14.50 £20.25 £13.25
% change year-on-year
-28.39% +52.83%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1973 2274 1589
As % of all contract IT jobs located in the East of England 74.76% 72.93% 70.03%
Number of daily rates quoted 1109 1283 873
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £275 £250
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 151 139 131
Average hourly rate £33.00 £35.00 £35.22
Average hourly rate % change year-on-year
-5.71% -0.62%
90% offered a hourly rate of more than £12.00 £11.50 £17.50
10% offered a hourly rate of more than £42.50 £45.00 £43.00
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 24 April 2015.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +27 27 £350 - 1
Hertfordshire -4 6 £350 +118.75% 5
Bedfordshire +1 5 £556 - 3
Essex -5 4 £488 +39.28% 1
Norfolk - 2 £350 -
Suffolk +4 1 £115 -29.23%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 24 April 2015, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 48 (53.33%) Windows
2 47 (52.22%) ITIL
3 44 (48.89%) Citrix
4 43 (47.78%) MS Office
5 38 (42.22%) Active Directory
6 30 (33.33%) Microsoft
7 28 (31.11%) Service Delivery
8 25 (27.78%) Finance
9 24 (26.67%) Windows 7
10 22 (24.44%) SLA
11 21 (23.33%) Blackberry
12 20 (22.22%) MS Excel
13 19 (21.11%) Change Management
13 19 (21.11%) Service Management
14 18 (20.00%) Cisco
14 18 (20.00%) Problem Management
15 15 (16.67%) Document Management
15 15 (16.67%) Adobe
15 15 (16.67%) MCP
16 14 (15.56%) IBM Notes
16 14 (15.56%) Lotus
16 14 (15.56%) Symantec
17 13 (14.44%) McAfee
17 13 (14.44%) Law
18 10 (11.11%) Remedy
19 9 (10.00%) Management Information System
19 9 (10.00%) Windows Server 2008
19 9 (10.00%) Knowledge Management
20 8 (8.89%) Project Management
20 8 (8.89%) SharePoint

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 24 April 2015, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (15.56%) IBM Notes
2 8 (8.89%) SharePoint
3 4 (4.44%) WebSphere
3 4 (4.44%) Lync
3 4 (4.44%) Exchange Server 2010
3 4 (4.44%) MS Exchange
4 1 (1.11%) ColdFusion
4 1 (1.11%) SharePoint 2013
Applications
1 43 (47.78%) MS Office
2 20 (22.22%) MS Excel
3 1 (1.11%) MS Visio
3 1 (1.11%) InfoPath
Business Applications
1 1 (1.11%) SAP R/3
1 1 (1.11%) Remedy ITSM
Cloud Services
1 3 (3.33%) Amazon AWS
2 2 (2.22%) SaaS
2 2 (2.22%) PaaS
Communications & Networking
1 5 (5.56%) TCP/IP
2 4 (4.44%) VPN
3 2 (2.22%) Broadband
3 2 (2.22%) LAN
3 2 (2.22%) WAN
3 2 (2.22%) Intrusion Detection
3 2 (2.22%) Wireless
4 1 (1.11%) Firewall
4 1 (1.11%) Wi-Fi
4 1 (1.11%) RTP
4 1 (1.11%) SDH
4 1 (1.11%) ADSL
Database & Business Intelligence
1 3 (3.33%) DTS
2 1 (1.11%) SAP BW
2 1 (1.11%) MySQL
2 1 (1.11%) SQL Server
2 1 (1.11%) Amazon RDS
2 1 (1.11%) Oracle Database
General
1 25 (27.78%) Finance
2 13 (14.44%) Law
3 7 (7.78%) Telecoms
4 4 (4.44%) Retail
5 2 (2.22%) Banking
Job Titles
1 50 (55.56%) Analyst
2 34 (37.78%) Service Analyst
3 33 (36.67%) Service Desk Analyst
4 18 (20.00%) 1st Line Support
5 16 (17.78%) Support Analyst
6 13 (14.44%) Help Desk Analyst
7 12 (13.33%) 1st Line Support Analyst
8 6 (6.67%) Incident Manager
8 6 (6.67%) Desktop Engineer
8 6 (6.67%) Support Engineer
9 5 (5.56%) Desktop Support
9 5 (5.56%) Desktop Support Engineer
10 4 (4.44%) Incident Analyst
10 4 (4.44%) Service Desk Team Leader
10 4 (4.44%) Team Leader
10 4 (4.44%) Technical Specialist
10 4 (4.44%) 2nd Line Support
11 3 (3.33%) Senior Analyst
11 3 (3.33%) Service Manager
11 3 (3.33%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 5 (5.56%) .NET
2 3 (3.33%) Web Services
3 2 (2.22%) SAP XI
3 2 (2.22%) X-Windows
4 1 (1.11%) SAP Basis
4 1 (1.11%) Middleware
4 1 (1.11%) HTML
4 1 (1.11%) ASP.NET
Miscellaneous
1 21 (23.33%) Blackberry
2 9 (10.00%) Management Information System
3 5 (5.56%) BYOD
4 4 (4.44%) Analytical Skills
4 4 (4.44%) CMDB
4 4 (4.44%) iPhone
5 3 (3.33%) iPad
6 2 (2.22%) FMCG
7 1 (1.11%) NHS
7 1 (1.11%) Client/Server
7 1 (1.11%) Mobile App
7 1 (1.11%) Informatics
7 1 (1.11%) Statistics
7 1 (1.11%) Data Integration
Operating Systems
1 48 (53.33%) Windows
2 24 (26.67%) Windows 7
3 9 (10.00%) Windows Server 2008
4 7 (7.78%) UNIX
4 7 (7.78%) Windows Server 2012
5 6 (6.67%) Windows 8
6 3 (3.33%) Windows Server 2003
7 2 (2.22%) Windows Vista
7 2 (2.22%) Windows XP
7 2 (2.22%) Solaris
7 2 (2.22%) Linux
Processes & Methodologies
1 47 (52.22%) ITIL
2 28 (31.11%) Service Delivery
3 19 (21.11%) Change Management
3 19 (21.11%) Service Management
4 18 (20.00%) Problem Management
5 15 (16.67%) Document Management
6 9 (10.00%) Knowledge Management
7 8 (8.89%) Project Management
8 7 (7.78%) ITSM
9 6 (6.67%) Coaching
10 5 (5.56%) Configuration Management
10 5 (5.56%) E-Commerce
11 4 (4.44%) Change Control
11 4 (4.44%) Stakeholder Engagement
11 4 (4.44%) ITIL V3
11 4 (4.44%) CRM
11 4 (4.44%) Scrum
12 3 (3.33%) Validation
12 3 (3.33%) CAD
12 3 (3.33%) PRINCE
Programming Languages
1 3 (3.33%) SQL
1 3 (3.33%) PowerShell
2 2 (2.22%) Java
3 1 (1.11%) Python
3 1 (1.11%) JavaScript
3 1 (1.11%) Perl
3 1 (1.11%) VBA
Qualifications
1 15 (16.67%) MCP
2 7 (7.78%) ITIL Certification
3 4 (4.44%) Cisco Certification
3 4 (4.44%) Microsoft Certification
4 3 (3.33%) Citrix Certification
4 3 (3.33%) CCNA
4 3 (3.33%) MCSE
4 3 (3.33%) VMware Certified Professional (VCP)
4 3 (3.33%) Security Cleared
5 2 (2.22%) PRINCE2 Certification
6 1 (1.11%) CEH
6 1 (1.11%) CISSP
6 1 (1.11%) CCNP
6 1 (1.11%) Degree
6 1 (1.11%) SC Cleared
6 1 (1.11%) DV Cleared
Quality Assurance & Compliance
1 22 (24.44%) SLA
2 2 (2.22%) PCI DSS
2 2 (2.22%) Sarbanes-Oxley
System Software
1 38 (42.22%) Active Directory
2 3 (3.33%) Microsoft App-V
2 3 (3.33%) Terminal Server
2 3 (3.33%) XenApp
2 3 (3.33%) XenDesktop
3 2 (2.22%) VMware Infrastructure
Systems Management
1 6 (6.67%) SCCM
2 1 (1.11%) ZENworks
2 1 (1.11%) HP Quality Center
Vendors
1 44 (48.89%) Citrix
2 30 (33.33%) Microsoft
3 18 (20.00%) Cisco
4 15 (16.67%) Adobe
5 14 (15.56%) Lotus
5 14 (15.56%) Symantec
6 13 (14.44%) McAfee
7 10 (11.11%) Remedy
8 6 (6.67%) WorldPay
9 5 (5.56%) VMware
10 4 (4.44%) HP
11 3 (3.33%) Wyse
11 3 (3.33%) Mapinfo
11 3 (3.33%) Sophos
11 3 (3.33%) SAP
11 3 (3.33%) Google
11 3 (3.33%) MobileIron
12 2 (2.22%) Qualys
12 2 (2.22%) Fortinet
12 2 (2.22%) F5
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: Yesterday