The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 100 108 102
Rank change year-on-year
+8 -6
Contract jobs citing Incident Management 47 18 40
As % of all contract IT jobs located in the East of England 1.56% 0.73% 1.33%
As % of the Processes & Methodologies category 2.02% 1.04% 1.94%
Number of daily rates quoted 9 1 15
Average daily rate
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£320 £200 £315
Average daily rate % change year-on-year
+60.00% -36.50%
90% offered a daily rate of more than £152 £200 £141
10% offered a daily rate of more than £390 £200 £384
UK excluding London average daily rate £303 £286 £325
% change year-on-year
+5.67% -11.92%
Number of hourly rates quoted 28 8 4
Average hourly rate £16.50 £17.00 £10.02
Average hourly rate % change year-on-year
-2.94% +69.61%
90% offered a hourly rate of more than £12.99 £17.00 £9.16
10% offered a hourly rate of more than £20.50 £32.75 £28.70
UK excluding London average hourly rate £16.50 £17.15 £13.00
% change year-on-year
-3.79% +31.92%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2329 1733 2065
As % of all contract IT jobs located in the East of England 77.45% 70.65% 68.90%
Number of daily rates quoted 1489 912 1087
Average daily rate £400 £358 £400
Average daily rate % change year-on-year
+11.88% -10.62%
90% offered a daily rate of more than £263 £237 £244
10% offered a daily rate of more than £568 £500 £500
UK excluding London average daily rate £380 £363 £368
% change year-on-year
+4.68% -1.36%
Number of hourly rates quoted 135 151 173
Average hourly rate £24.00 £36.00 £26.00
Average hourly rate % change year-on-year
-33.33% +38.46%
90% offered a hourly rate of more than £12.00 £14.00 £14.00
10% offered a hourly rate of more than £50.00 £46.00 £40.00
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 31 October 2014.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +2 24 - - 1
Cambridgeshire +1 12 £310 +55.00% 2
Norfolk - 5 - -
Bedfordshire -14 2 £450 - 3
Hertfordshire -19 2 £110 - 11
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 31 October 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 59 (48.76%) Active Directory
2 53 (43.80%) ITIL
3 52 (42.98%) Windows
4 50 (41.32%) Blackberry
5 49 (40.50%) Citrix
6 47 (38.84%) MS Excel
7 42 (34.71%) Finance
8 41 (33.88%) MS Office
9 37 (30.58%) Windows 7
10 32 (26.45%) Microsoft
11 29 (23.97%) Service Delivery
12 28 (23.14%) Document Management
13 27 (22.31%) Law
14 25 (20.66%) SLA
15 23 (19.01%) E-Commerce
15 23 (19.01%) Change Management
16 21 (17.36%) SQL
16 21 (17.36%) Knowledge Management
17 20 (16.53%) ITIL V3
17 20 (16.53%) Configuration Management
18 19 (15.70%) Problem Management
19 18 (14.88%) Service Management
20 16 (13.22%) CRM
20 16 (13.22%) Security Cleared
21 14 (11.57%) HP
21 14 (11.57%) Management Information System
22 13 (10.74%) Microsoft Certification
22 13 (10.74%) UNIX
22 13 (10.74%) SQL Server
22 13 (10.74%) CMDB

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 31 October 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.09%) IBM Notes
2 7 (5.79%) IIS
3 5 (4.13%) Apache
4 4 (3.31%) SharePoint Server
5 3 (2.48%) WebSphere
5 3 (2.48%) MS Exchange
6 2 (1.65%) Confluence
6 2 (1.65%) Exchange Server 2010
7 1 (0.83%) Exchange Server 2013
7 1 (0.83%) Lync
7 1 (0.83%) SharePoint
7 1 (0.83%) MS Project Server
7 1 (0.83%) Exchange Server 2007
Applications
1 47 (38.84%) MS Excel
2 41 (33.88%) MS Office
3 1 (0.83%) MS Project
Business Applications
1 7 (5.79%) SAP SD
1 7 (5.79%) Remedy ITSM
2 1 (0.83%) assyst
Cloud Services
1 5 (4.13%) Amazon AWS
Communications & Networking
1 8 (6.61%) ADSL
1 8 (6.61%) Broadband
2 3 (2.48%) VoIP
2 3 (2.48%) Firewall
2 3 (2.48%) LDAP
3 2 (1.65%) DHCP
3 2 (1.65%) VPN
3 2 (1.65%) DNS
4 1 (0.83%) WAN
4 1 (0.83%) ISDN
4 1 (0.83%) LAN
4 1 (0.83%) Network Security
Database & Business Intelligence
1 13 (10.74%) SQL Server
2 8 (6.61%) SQL Server Reporting Services
3 2 (1.65%) MySQL
4 1 (0.83%) Oracle Reports
4 1 (0.83%) SQL Server Integration Services
4 1 (0.83%) SQL Server 2008
4 1 (0.83%) SQL Server 2012
Development Applications
1 2 (1.65%) MSI
1 2 (1.65%) JIRA
General
1 42 (34.71%) Finance
2 27 (22.31%) Law
3 4 (3.31%) Legal
4 1 (0.83%) Retail
4 1 (0.83%) Telecoms
Job Titles
1 63 (52.07%) Analyst
2 41 (33.88%) Service Analyst
2 41 (33.88%) Service Desk Analyst
3 28 (23.14%) Help Desk Analyst
4 14 (11.57%) Service Manager
5 13 (10.74%) Support Analyst
6 12 (9.92%) Delivery Manager
7 11 (9.09%) Services Delivery Manager
8 8 (6.61%) Support Engineer
8 8 (6.61%) IT Support
9 7 (5.79%) 1st Line Support
10 6 (4.96%) IT Support Analyst
11 5 (4.13%) Project Manager
12 3 (2.48%) DBA
12 3 (2.48%) Delivery Project Manager
12 3 (2.48%) 2nd Line Support
12 3 (2.48%) SQL DBA
12 3 (2.48%) Security Analyst
12 3 (2.48%) Systems Manager
12 3 (2.48%) 1st Line Support Analyst
Libraries, Frameworks & Software Standards
1 7 (5.79%) EDI
2 5 (4.13%) Middleware
2 5 (4.13%) Web Services
3 3 (2.48%) .NET
4 2 (1.65%) Application Packaging
5 1 (0.83%) X-Windows
Miscellaneous
1 50 (41.32%) Blackberry
2 14 (11.57%) Management Information System
3 13 (10.74%) CMDB
4 8 (6.61%) Mainframe
5 6 (4.96%) User Experience
6 5 (4.13%) Analytical Skills
6 5 (4.13%) Data Structures
7 4 (3.31%) Freedom of Information
7 4 (3.31%) AS400
8 2 (1.65%) Clustering
8 2 (1.65%) EPoS
8 2 (1.65%) Smartphone
8 2 (1.65%) Mathematics
8 2 (1.65%) Video Conferencing
8 2 (1.65%) iPhone
9 1 (0.83%) Fat Client
9 1 (0.83%) Thin Client
9 1 (0.83%) E-Learning
Operating Systems
1 52 (42.98%) Windows
2 37 (30.58%) Windows 7
3 13 (10.74%) UNIX
4 11 (9.09%) Linux
5 9 (7.44%) Solaris
6 6 (4.96%) MVS
7 4 (3.31%) Windows XP
8 3 (2.48%) Windows Server 2008
9 2 (1.65%) Apple iOS
9 2 (1.65%) Windows 8
9 2 (1.65%) Android
10 1 (0.83%) Windows Server 2003
Processes & Methodologies
1 53 (43.80%) ITIL
2 29 (23.97%) Service Delivery
3 28 (23.14%) Document Management
4 23 (19.01%) Change Management
4 23 (19.01%) E-Commerce
5 21 (17.36%) Knowledge Management
6 20 (16.53%) ITIL V3
6 20 (16.53%) Configuration Management
7 19 (15.70%) Problem Management
8 18 (14.88%) Service Management
9 16 (13.22%) CRM
10 7 (5.79%) Project Management
11 6 (4.96%) Business Intelligence
12 5 (4.13%) Data Entry
12 5 (4.13%) DevOps
13 4 (3.31%) Data Protection
13 4 (3.31%) Validation
13 4 (3.31%) Information Security
13 4 (3.31%) Agile Software Development
13 4 (3.31%) Data Modelling
Programming Languages
1 21 (17.36%) SQL
2 6 (4.96%) ABAP
3 2 (1.65%) C
Qualifications
1 16 (13.22%) Security Cleared
2 13 (10.74%) Microsoft Certification
3 7 (5.79%) MCITP
4 6 (4.96%) MCTS
4 6 (4.96%) SC Cleared
5 5 (4.13%) DV Cleared
5 5 (4.13%) MCP
6 4 (3.31%) CISM
6 4 (3.31%) CISSP
6 4 (3.31%) Degree
7 3 (2.48%) MCSA
7 3 (2.48%) A+ Certification
8 2 (1.65%) ITIL Certification
8 2 (1.65%) CISA
8 2 (1.65%) MCSE
8 2 (1.65%) MOS
8 2 (1.65%) GIAC
8 2 (1.65%) CRISC
8 2 (1.65%) ISEB
8 2 (1.65%) ISTQB
Quality Assurance & Compliance
1 25 (20.66%) SLA
2 3 (2.48%) PCI DSS
3 1 (0.83%) ISO/IEC 27001
3 1 (0.83%) QA
System Software
1 59 (48.76%) Active Directory
2 5 (4.13%) Terminal Services
3 2 (1.65%) Microsoft App-V
3 2 (1.65%) VMware Infrastructure
4 1 (0.83%) XenApp
Systems Management
1 6 (4.96%) OpenView
2 5 (4.13%) EMC NetWorker
3 4 (3.31%) HP SIM
4 2 (1.65%) Symantec Enterprise Vault
4 2 (1.65%) Tivoli
4 2 (1.65%) OpenView Configuration Management
4 2 (1.65%) Norton AntiVirus
5 1 (0.83%) SCSM
5 1 (0.83%) SCCM
Vendors
1 49 (40.50%) Citrix
2 32 (26.45%) Microsoft
3 14 (11.57%) HP
4 11 (9.09%) Cisco
4 11 (9.09%) Lotus
5 10 (8.26%) Remedy
6 8 (6.61%) SAP
7 7 (5.79%) Oracle
7 7 (5.79%) Salesforce.com
7 7 (5.79%) BMC
8 6 (4.96%) EMC
9 5 (4.13%) Symantec
9 5 (4.13%) McAfee
10 4 (3.31%) VMware
11 3 (2.48%) CheckPoint
11 3 (2.48%) Adobe
12 2 (1.65%) Apple
12 2 (1.65%) Nokia
12 2 (1.65%) LANDesk
12 2 (1.65%) Riverbed
Watford, Hertfordshire
TJX
Posted: 3 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 4 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago