The first table below looks at the demand for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Incident Management
Rank 100 118 112
Rank change year-on-year
+18 -6
Contract jobs citing Incident Management 18 18 18
As % of all contract IT jobs located in the East of England 0.814% 0.596% 0.648%
As % of the Processes & Methodologies category 1.232% 0.920% 0.976%
Number of daily rates quoted 7 8 1
Average daily rate £173 £375 £250
Average daily rate % change year-on-year
-54.00% +50.00%
UK excluding London average daily rate £289 £310 £283
% change year-on-year
-6.85% +9.73%
Number of hourly rates quoted 3 3 11
Average hourly rate £32.50 £10.09 £20.00
Average hourly rate % change year-on-year
+222.10% -49.55%
UK excluding London average hourly rate £13.25 £16.75 £15.00
% change year-on-year
-20.89% +11.66%
All Processes & Methodologies
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1461 1956 1845
As % of all contract IT jobs located in the East of England 66.08% 64.77% 66.44%
Number of daily rates quoted 809 928 830
Average daily rate £363 £350 £375
Average daily rate % change year-on-year
+3.57% -6.66%
90% offered a daily rate of more than £223 £225 £225
10% offered a daily rate of more than £500 £475 £550
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 138 176 190
Average hourly rate £35.11 £32.00 £32.00
Average hourly rate % change year-on-year
+9.71% -
90% offered a hourly rate of more than £21.50 £12.58 £14.70
10% offered a hourly rate of more than £42.75 £49.00 £42.50
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Incident Management
England

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

East of England Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

East of England Incident Management Daily Rate Trend

Incident Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 19 June 2013.

East of England Incident Management Daily Rate Histogram

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

East of England Incident Management Hourly Rate Trend

Incident Management
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 19 June 2013.

East of England Incident Management Hourly Rate Histogram

Incident Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Essex - 7 £170 - 1
Cambridgeshire +12 5 - - 1
Hertfordshire +20 4 - - 6
Bedfordshire -3 2 £419 +11.66% 3
Suffolk - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 13 (46.43%) Active Directory
2 10 (35.71%) Microsoft
3 9 (32.14%) ITIL
3 9 (32.14%) Problem Management
4 8 (28.57%) MS Office
4 8 (28.57%) Citrix
5 6 (21.43%) Telecoms
5 6 (21.43%) Change Control
6 5 (17.86%) Finance
6 5 (17.86%) Change Management
6 5 (17.86%) Knowledge Management
6 5 (17.86%) Cisco
6 5 (17.86%) Windows
7 4 (14.29%) SAP
7 4 (14.29%) SharePoint
7 4 (14.29%) HP
8 3 (10.71%) WebLogic
8 3 (10.71%) Financial Institution
8 3 (10.71%) VMware
8 3 (10.71%) Service Delivery
8 3 (10.71%) Exchange Server 2007
8 3 (10.71%) Degree
8 3 (10.71%) VMware Infrastructure
8 3 (10.71%) Oracle Fusion
8 3 (10.71%) WebCenter
8 3 (10.71%) Microsoft Certification
8 3 (10.71%) Juniper
8 3 (10.71%) Middleware
8 3 (10.71%) SAP MM
8 3 (10.71%) McAfee

Incident Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 3 (10.71%) Oracle Fusion
1 3 (10.71%) WebCenter
1 3 (10.71%) Middleware
2 1 (3.571%) Gearman
2 1 (3.571%) Memcached
Application Platforms
1 4 (14.29%) SharePoint
2 3 (10.71%) WebLogic
2 3 (10.71%) Exchange Server 2007
2 3 (10.71%) MS Exchange
3 2 (7.143%) IBM Notes
4 1 (3.571%) WorkSite
4 1 (3.571%) Apache
Applications
1 8 (28.57%) MS Office
2 3 (10.71%) MS Excel
Business Applications
1 3 (10.71%) SAP MM
2 1 (3.571%) SAP CRM
2 1 (3.571%) Remedy ITSM
Communications & Networking
1 3 (10.71%) VoIP
1 3 (10.71%) WAN
1 3 (10.71%) DHCP
1 3 (10.71%) DNS
2 2 (7.143%) SNMP
2 2 (7.143%) MPLS
2 2 (7.143%) SAN
2 2 (7.143%) SSH
2 2 (7.143%) VLAN
3 1 (3.571%) Wireless
3 1 (3.571%) SMTP
3 1 (3.571%) LAN
3 1 (3.571%) TCP/IP
3 1 (3.571%) FTP
3 1 (3.571%) Radio Access Network
Database & Business Intelligence
1 2 (7.143%) SQL Server
2 1 (3.571%) SQL Server 2008
2 1 (3.571%) MySQL
Development Applications
1 1 (3.571%) Subversion
General
1 6 (21.43%) Telecoms
2 5 (17.86%) Finance
3 3 (10.71%) Financial Institution
4 1 (3.571%) French Language
4 1 (3.571%) German Language
4 1 (3.571%) Italian Language
Job Titles
1 17 (60.71%) Analyst
2 7 (25.00%) Support Analyst
3 6 (21.43%) Service Analyst
3 6 (21.43%) Service Desk Analyst
4 5 (17.86%) Support Engineer
5 4 (14.29%) 1st Line Support
6 3 (10.71%) Infrastructure Engineer
6 3 (10.71%) Help Desk Support
6 3 (10.71%) Infrastructure Support Engineer
6 3 (10.71%) Web Infrastructure Engineer
6 3 (10.71%) Web Support Engineer
6 3 (10.71%) Web Engineer
6 3 (10.71%) Graduate
7 2 (7.143%) Citrix Support Engineer
7 2 (7.143%) 1st Line Support Analyst
7 2 (7.143%) Citrix Server Engineer
7 2 (7.143%) Consultant
7 2 (7.143%) Server Support
7 2 (7.143%) SAP Analyst
7 2 (7.143%) Citrix Support
Miscellaneous
1 3 (10.71%) Hedge funds
2 2 (7.143%) Management Information System
3 1 (3.571%) Blackberry
Operating Systems
1 5 (17.86%) Windows
2 3 (10.71%) Linux
3 2 (7.143%) UNIX
3 2 (7.143%) VMS
3 2 (7.143%) Windows Server 2003
3 2 (7.143%) Windows Server 2008
4 1 (3.571%) Debian
4 1 (3.571%) Ubuntu
4 1 (3.571%) Windows Vista
Processes & Methodologies
1 9 (32.14%) ITIL
1 9 (32.14%) Problem Management
2 6 (21.43%) Change Control
3 5 (17.86%) Change Management
3 5 (17.86%) Knowledge Management
4 3 (10.71%) Service Delivery
4 3 (10.71%) CRM
5 2 (7.143%) Network Load Balancing
6 1 (3.571%) Service Management
6 1 (3.571%) Migration
6 1 (3.571%) Disaster Recovery
6 1 (3.571%) ITSM
6 1 (3.571%) Workflow
6 1 (3.571%) Data Analysis
6 1 (3.571%) Asset Management
6 1 (3.571%) Document Management
6 1 (3.571%) Network Architecture
6 1 (3.571%) Data Migration
6 1 (3.571%) Configuration Management
6 1 (3.571%) Project Management
Programming Languages
1 2 (7.143%) PowerShell
2 1 (3.571%) C
2 1 (3.571%) PHP
2 1 (3.571%) SQL
Qualifications
1 3 (10.71%) Degree
1 3 (10.71%) Microsoft Certification
1 3 (10.71%) MCP
2 2 (7.143%) HP APS
3 1 (3.571%) MCSE
3 1 (3.571%) MCSA
Quality Assurance & Compliance
1 1 (3.571%) SLA
System Software
1 13 (46.43%) Active Directory
2 3 (10.71%) VMware Infrastructure
3 2 (7.143%) VMware ESXi
3 2 (7.143%) Terminal Services
3 2 (7.143%) MetaFrame
3 2 (7.143%) XenApp
4 1 (3.571%) Samba
4 1 (3.571%) VMware Workstation
4 1 (3.571%) Postfix
4 1 (3.571%) NFS
4 1 (3.571%) Varnish
Systems Management
1 1 (3.571%) Netcool/Proviso
1 1 (3.571%) McAfee ePO
1 1 (3.571%) Tivoli
1 1 (3.571%) Netcool
1 1 (3.571%) Netcool/OMNIbus
1 1 (3.571%) Nagios
1 1 (3.571%) Puppet
Vendors
1 10 (35.71%) Microsoft
2 8 (28.57%) Citrix
3 5 (17.86%) Cisco
4 4 (14.29%) SAP
4 4 (14.29%) HP
5 3 (10.71%) VMware
5 3 (10.71%) Juniper
5 3 (10.71%) McAfee
5 3 (10.71%) Oracle
6 2 (7.143%) Symantec
6 2 (7.143%) Lotus
6 2 (7.143%) Adobe
7 1 (3.571%) LANDesk
7 1 (3.571%) IBM
7 1 (3.571%) NetApp
7 1 (3.571%) Salesforce.com
7 1 (3.571%) Remedy
Cambridge, Cambridgeshire
To provide the first level of support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request application, in line with...
Kelway Ltd
Rate: From £8 to £10 per hour £8.00 - £10.00 per hour depending upon experie
Posted: 17 June 2013
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