The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Incident Management
Rank 92 79 88
Rank change year-on-year
-13 +9
Contract jobs citing Incident Management 35 54 49
As % of all contract IT jobs located in the East of England 1.54% 2.07% 1.69%
As % of the Processes & Methodologies category 1.91% 2.71% 2.16%
Number of daily rates quoted 18 17 12
Median daily rate £325 £375 £338
Median daily rate % change year-on-year
-13.33% +11.11%
90% offered a daily rate of more than £121 £166 £163
10% offered a daily rate of more than £438 £460 £425
UK excluding London median daily rate £335 £350 £305
% change year-on-year
-4.28% +14.75%
Number of hourly rates quoted 10 25 27
Median hourly rate £16.50 £16.50 £16.50
UK excluding London median hourly rate £14.75 £17.00 £16.00
% change year-on-year
-13.23% +6.25%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1837 1992 2270
As % of all contract IT jobs located in the East of England 80.64% 76.53% 78.25%
Number of daily rates quoted 1079 1154 1460
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £255 £288 £265
10% offered a daily rate of more than £550 £575 £575
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 141 199 143
Median hourly rate £36.00 £36.50 £23.50
Median hourly rate % change year-on-year
-1.36% +55.31%
90% offered a hourly rate of more than £14.50 £15.00 £12.00
10% offered a hourly rate of more than £47.50 £50.68 £47.50
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Incident Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 8 December 2016.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -15 11 £375 +7.14%
Cambridgeshire +8 10 £300 -27.27%
Hertfordshire +2 8 £388 +6.16% 5
Bedfordshire +7 5 £250 -42.02% 6
Suffolk -2 1 £325 +124.13%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 8 December 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Incident Management.

1 49 (51.58%) Windows
2 44 (46.32%) Active Directory
3 39 (41.05%) MS Office
4 38 (40.00%) MS Excel
5 36 (37.89%) Citrix
5 36 (37.89%) Windows 7
6 34 (35.79%) Microsoft
7 26 (27.37%) Windows 8
8 21 (22.11%) ITIL
9 20 (21.05%) Finance
10 14 (14.74%) Security Cleared
11 12 (12.63%) SQL
12 11 (11.58%) Oracle
12 11 (11.58%) Analytical Skills
13 10 (10.53%) ITIL V3
13 10 (10.53%) Blackberry
13 10 (10.53%) Service Management
14 9 (9.47%) SLA
14 9 (9.47%) Document Management
15 8 (8.42%) SC Cleared
15 8 (8.42%) Problem Management
15 8 (8.42%) Linux
15 8 (8.42%) HP
15 8 (8.42%) Service Delivery
15 8 (8.42%) Information Security
15 8 (8.42%) Law
15 8 (8.42%) Security Operations
16 7 (7.37%) Virtual Environments
16 7 (7.37%) Stakeholder Management
16 7 (7.37%) Change Management

Incident Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.26%) WebLogic
2 2 (2.11%) IIS
3 1 (1.05%) BizTalk Server
3 1 (1.05%) Blackberry Enterprise Server
3 1 (1.05%) Exchange Server 2007
3 1 (1.05%) Exchange Server 2010
3 1 (1.05%) MS Exchange
Applications
1 39 (41.05%) MS Office
2 38 (40.00%) MS Excel
3 1 (1.05%) MS Visio
Business Applications
1 2 (2.11%) assyst
1 2 (2.11%) Remedy ITSM
2 1 (1.05%) Temenos T24
Cloud Services
1 1 (1.05%) Amazon AWS
1 1 (1.05%) iTunes
1 1 (1.05%) Microsoft Azure
Communications & Networking
1 7 (7.37%) SAN
2 4 (4.21%) DNS
2 4 (4.21%) Firewall
3 3 (3.16%) Internet
4 2 (2.11%) FTP
4 2 (2.11%) WAN
5 1 (1.05%) Remote Desktop
5 1 (1.05%) TCP/IP
5 1 (1.05%) Wireless
Database & Business Intelligence
1 6 (6.32%) SQL Server
2 4 (4.21%) SQL Server 2008
2 4 (4.21%) SQL Server Analysis Services
2 4 (4.21%) SQL Server Integration Services
2 4 (4.21%) SQL Server Reporting Services
3 2 (2.11%) RDBMS
3 2 (2.11%) Relational Database
Development Applications
1 4 (4.21%) JIRA
2 1 (1.05%) AccuRev
General
1 20 (21.05%) Finance
2 8 (8.42%) Law
3 4 (4.21%) Local Government
4 3 (3.16%) Telecoms
5 2 (2.11%) Banking
5 2 (2.11%) Legal
5 2 (2.11%) Publishing
6 1 (1.05%) Manufacturing
Job Titles
1 51 (53.68%) Analyst
2 33 (34.74%) Help Desk Analyst
3 27 (28.42%) Support Analyst
4 25 (26.32%) Help Desk Support
4 25 (26.32%) Help Desk Support Analyst
5 23 (24.21%) Active Directory Analyst
5 23 (24.21%) Active Directory Support
5 23 (24.21%) Active Directory Support Analyst
5 23 (24.21%) Citrix Analyst
5 23 (24.21%) Citrix Support
5 23 (24.21%) Citrix Support Analyst
5 23 (24.21%) Windows Support Analyst
6 17 (17.89%) Service Analyst
7 13 (13.68%) Service Desk Analyst
8 8 (8.42%) Security Analyst
9 6 (6.32%) Information Analyst
9 6 (6.32%) Information Security Analyst
9 6 (6.32%) Systems Engineer
10 5 (5.26%) IT Analyst
10 5 (5.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.11%) .NET
1 2 (2.11%) HTML
2 1 (1.05%) J2EE
2 1 (1.05%) JAX-WS
2 1 (1.05%) JMS
2 1 (1.05%) JPA
2 1 (1.05%) Middleware
2 1 (1.05%) SOAP
2 1 (1.05%) Web Services
Miscellaneous
1 11 (11.58%) Analytical Skills
2 10 (10.53%) Blackberry
3 6 (6.32%) Security Operations Centre
4 4 (4.21%) Clustering
4 4 (4.21%) Replication
5 3 (3.16%) Cyberthreat
5 3 (3.16%) EFT
5 3 (3.16%) Video Conferencing
6 2 (2.11%) PMI
6 2 (2.11%) VCE vBlock
7 1 (1.05%) BYOD
7 1 (1.05%) Client/Server
7 1 (1.05%) Data Centre
7 1 (1.05%) Device Driver
7 1 (1.05%) Driving Licence
7 1 (1.05%) Enterprise Software
7 1 (1.05%) FMCG
7 1 (1.05%) Mathematics
7 1 (1.05%) Performance Metrics
7 1 (1.05%) Smartphone
Operating Systems
1 49 (51.58%) Windows
2 36 (37.89%) Windows 7
3 26 (27.37%) Windows 8
4 8 (8.42%) Linux
5 7 (7.37%) Solaris
6 6 (6.32%) Unix
7 3 (3.16%) Red Hat Enterprise Linux
Processes & Methodologies
1 21 (22.11%) ITIL
2 10 (10.53%) ITIL V3
2 10 (10.53%) Service Management
3 9 (9.47%) Document Management
4 8 (8.42%) Information Security
4 8 (8.42%) Problem Management
4 8 (8.42%) Security Operations
4 8 (8.42%) Service Delivery
5 7 (7.37%) Change Management
5 7 (7.37%) Stakeholder Management
5 7 (7.37%) Virtual Environments
6 5 (5.26%) Continuous Improvement
6 5 (5.26%) PRINCE2
6 5 (5.26%) Risk Management
7 4 (4.21%) Agile Software Development
7 4 (4.21%) Capacity Planning
7 4 (4.21%) Data Protection
7 4 (4.21%) Database Security
7 4 (4.21%) Database Tuning
7 4 (4.21%) Performance Tuning
Programming Languages
1 12 (12.63%) SQL
2 7 (7.37%) Shell Script
3 4 (4.21%) T-SQL
4 3 (3.16%) PL/SQL
5 2 (2.11%) Java
6 1 (1.05%) C#
Qualifications
1 14 (14.74%) Security Cleared
2 8 (8.42%) SC Cleared
3 6 (6.32%) CISSP
4 4 (4.21%) CESG Certified Professional
4 4 (4.21%) CISM
4 4 (4.21%) CLAS
4 4 (4.21%) CRISC
4 4 (4.21%) Degree
5 2 (2.11%) APMP
5 2 (2.11%) PMI Certification
5 2 (2.11%) PMP
5 2 (2.11%) VMware Certified Professional (VCP)
6 1 (1.05%) CCNP
6 1 (1.05%) Cisco Certification
6 1 (1.05%) DV Cleared
6 1 (1.05%) ITIL Certification
6 1 (1.05%) ITIL Foundation Certificate
6 1 (1.05%) MCSA
6 1 (1.05%) Microsoft Certification
Quality Assurance & Compliance
1 9 (9.47%) SLA
2 4 (4.21%) QA
3 2 (2.11%) COBIT
4 1 (1.05%) PCI DSS
System Software
1 44 (46.32%) Active Directory
2 4 (4.21%) Hyper-V
2 4 (4.21%) vSphere
3 3 (3.16%) iptables
3 3 (3.16%) Postfix
3 3 (3.16%) Sendmail
3 3 (3.16%) Virtual Machines
4 1 (1.05%) VMware Infrastructure
Systems Management
1 3 (3.16%) Cobbler
1 3 (3.16%) Nagios
1 3 (3.16%) OSSEC
1 3 (3.16%) Puppet
2 2 (2.11%) OpenView
2 2 (2.11%) SCCM
3 1 (1.05%) HP Data Protector
3 1 (1.05%) McAfee ePO
3 1 (1.05%) Microsoft Intune
3 1 (1.05%) NetBackup
3 1 (1.05%) Symantec Enterprise Vault
Vendors
1 36 (37.89%) Citrix
2 34 (35.79%) Microsoft
3 11 (11.58%) Oracle
4 8 (8.42%) HP
5 6 (6.32%) ServiceNow
6 5 (5.26%) EMC
7 4 (4.21%) Remedy
8 3 (3.16%) LANDesk
8 3 (3.16%) LogRhythm
8 3 (3.16%) Red Hat
8 3 (3.16%) SolarWinds
8 3 (3.16%) Splunk
8 3 (3.16%) TippingPoint
9 2 (2.11%) BMC
9 2 (2.11%) Cisco
9 2 (2.11%) Intel Security
9 2 (2.11%) Juniper
9 2 (2.11%) VMware
10 1 (1.05%) Capita
10 1 (1.05%) Computacenter