The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 101 108 102
Rank change year-on-year
+7 -6
Contract jobs citing Incident Management 50 19 42
As % of all contract IT jobs located in the East of England 1.62% 0.80% 1.39%
As % of the Processes & Methodologies category 2.10% 1.12% 2.02%
Number of daily rates quoted 12 3 17
Average daily rate
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£350 £375 £310
Average daily rate % change year-on-year
-6.66% +20.96%
90% offered a daily rate of more than £163 £235 £144
10% offered a daily rate of more than £398 £395 £381
UK excluding London average daily rate £311 £290 £325
% change year-on-year
+7.32% -10.76%
Number of hourly rates quoted 28 6 4
Average hourly rate £16.50 £17.00 £10.02
Average hourly rate % change year-on-year
-2.94% +69.61%
90% offered a hourly rate of more than £12.99 £17.00 £9.16
10% offered a hourly rate of more than £20.65 £31.25 £17.85
UK excluding London average hourly rate £16.50 £17.08 £13.00
% change year-on-year
-3.36% +31.34%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2386 1698 2084
As % of all contract IT jobs located in the East of England 77.22% 71.19% 69.21%
Number of daily rates quoted 1530 895 1101
Average daily rate £400 £363 £400
Average daily rate % change year-on-year
+10.34% -9.37%
90% offered a daily rate of more than £263 £230 £235
10% offered a daily rate of more than £563 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 133 138 178
Average hourly rate £24.00 £36.00 £25.00
Average hourly rate % change year-on-year
-33.33% +44.00%
90% offered a hourly rate of more than £12.00 £13.00 £13.50
10% offered a hourly rate of more than £46.60 £46.00 £40.00
UK excluding London average hourly rate £25.00 £28.00 £26.90
% change year-on-year
-10.71% +4.08%

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 23 October 2014.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +4 24 - - 1
Cambridgeshire 0 15 £323 -14.00% 3
Norfolk - 5 - -
Bedfordshire -17 2 £450 - 2
Hertfordshire -23 2 £110 - 5
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 23 October 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 60 (49.18%) Active Directory
2 53 (43.44%) ITIL
3 52 (42.62%) Windows
4 50 (40.98%) Blackberry
5 49 (40.16%) Citrix
6 47 (38.52%) MS Excel
7 43 (35.25%) Finance
8 41 (33.61%) MS Office
9 38 (31.15%) Windows 7
10 31 (25.41%) Microsoft
11 29 (23.77%) Service Delivery
11 29 (23.77%) Document Management
12 28 (22.95%) Law
13 25 (20.49%) SLA
14 23 (18.85%) E-Commerce
14 23 (18.85%) Change Management
15 21 (17.21%) SQL
16 20 (16.39%) Configuration Management
16 20 (16.39%) Knowledge Management
16 20 (16.39%) Problem Management
16 20 (16.39%) ITIL V3
17 17 (13.93%) Service Management
18 16 (13.11%) CRM
18 16 (13.11%) Security Cleared
19 14 (11.48%) Management Information System
19 14 (11.48%) HP
20 13 (10.66%) Microsoft Certification
20 13 (10.66%) UNIX
20 13 (10.66%) SQL Server
20 13 (10.66%) CMDB

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 23 October 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.20%) IBM Notes
2 7 (5.74%) IIS
3 5 (4.10%) Apache
4 4 (3.28%) SharePoint Server
5 3 (2.46%) WebSphere
5 3 (2.46%) MS Exchange
6 2 (1.64%) Confluence
6 2 (1.64%) Exchange Server 2010
7 1 (0.82%) Lync
7 1 (0.82%) Exchange Server 2013
7 1 (0.82%) Exchange Server 2007
7 1 (0.82%) MS Project Server
7 1 (0.82%) SharePoint
Applications
1 47 (38.52%) MS Excel
2 41 (33.61%) MS Office
3 1 (0.82%) MS Project
Business Applications
1 7 (5.74%) SAP SD
2 6 (4.92%) Remedy ITSM
3 1 (0.82%) assyst
Cloud Services
1 5 (4.10%) Amazon AWS
Communications & Networking
1 7 (5.74%) ADSL
1 7 (5.74%) Broadband
2 3 (2.46%) LDAP
2 3 (2.46%) VoIP
2 3 (2.46%) Firewall
3 2 (1.64%) WAN
3 2 (1.64%) DHCP
3 2 (1.64%) VPN
3 2 (1.64%) DNS
3 2 (1.64%) LAN
4 1 (0.82%) Network Security
4 1 (0.82%) ISDN
Database & Business Intelligence
1 13 (10.66%) SQL Server
2 8 (6.56%) SQL Server Reporting Services
3 2 (1.64%) MySQL
4 1 (0.82%) SQL Server 2012
4 1 (0.82%) SQL Server 2008
4 1 (0.82%) SQL Server Integration Services
4 1 (0.82%) Oracle Reports
Development Applications
1 2 (1.64%) MSI
1 2 (1.64%) JIRA
General
1 43 (35.25%) Finance
2 28 (22.95%) Law
3 4 (3.28%) Legal
4 2 (1.64%) Retail
5 1 (0.82%) Banking
5 1 (0.82%) Telecoms
Job Titles
1 62 (50.82%) Analyst
2 40 (32.79%) Service Desk Analyst
2 40 (32.79%) Service Analyst
3 29 (23.77%) Help Desk Analyst
4 15 (12.30%) Service Manager
5 13 (10.66%) Delivery Manager
6 12 (9.84%) Support Analyst
6 12 (9.84%) Services Delivery Manager
7 8 (6.56%) Support Engineer
7 8 (6.56%) IT Support
8 6 (4.92%) 1st Line Support
8 6 (4.92%) IT Support Analyst
9 5 (4.10%) Project Manager
10 3 (2.46%) 2nd Line Support Engineer
10 3 (2.46%) Security Analyst
10 3 (2.46%) Incident Manager
10 3 (2.46%) Problem Manager
10 3 (2.46%) SQL DBA
10 3 (2.46%) Systems Manager
10 3 (2.46%) Delivery Project Manager
Libraries, Frameworks & Software Standards
1 7 (5.74%) EDI
2 5 (4.10%) Web Services
2 5 (4.10%) Middleware
3 3 (2.46%) .NET
4 2 (1.64%) Application Packaging
5 1 (0.82%) X-Windows
Miscellaneous
1 50 (40.98%) Blackberry
2 14 (11.48%) Management Information System
3 13 (10.66%) CMDB
4 8 (6.56%) Mainframe
5 6 (4.92%) User Experience
6 5 (4.10%) Analytical Skills
6 5 (4.10%) Data Structures
7 4 (3.28%) AS400
7 4 (3.28%) Freedom of Information
8 2 (1.64%) Clustering
8 2 (1.64%) EPoS
8 2 (1.64%) Mathematics
8 2 (1.64%) Smartphone
8 2 (1.64%) Video Conferencing
8 2 (1.64%) iPhone
9 1 (0.82%) Fat Client
9 1 (0.82%) Thin Client
9 1 (0.82%) E-Learning
Operating Systems
1 52 (42.62%) Windows
2 38 (31.15%) Windows 7
3 13 (10.66%) UNIX
4 11 (9.02%) Linux
5 9 (7.38%) Solaris
6 6 (4.92%) MVS
7 4 (3.28%) Windows XP
8 3 (2.46%) Windows Server 2008
9 2 (1.64%) Android
9 2 (1.64%) Windows 8
9 2 (1.64%) Apple iOS
10 1 (0.82%) Windows Server 2003
Processes & Methodologies
1 53 (43.44%) ITIL
2 29 (23.77%) Service Delivery
2 29 (23.77%) Document Management
3 23 (18.85%) E-Commerce
3 23 (18.85%) Change Management
4 20 (16.39%) Configuration Management
4 20 (16.39%) Knowledge Management
4 20 (16.39%) Problem Management
4 20 (16.39%) ITIL V3
5 17 (13.93%) Service Management
6 16 (13.11%) CRM
7 7 (5.74%) Project Management
8 6 (4.92%) Business Intelligence
9 5 (4.10%) DevOps
9 5 (4.10%) Data Entry
9 5 (4.10%) Agile Software Development
10 4 (3.28%) Information Security
10 4 (3.28%) Validation
10 4 (3.28%) Data Modelling
10 4 (3.28%) PRINCE2
Programming Languages
1 21 (17.21%) SQL
2 6 (4.92%) ABAP
3 2 (1.64%) C
Qualifications
1 16 (13.11%) Security Cleared
2 13 (10.66%) Microsoft Certification
3 7 (5.74%) MCITP
4 6 (4.92%) MCTS
4 6 (4.92%) SC Cleared
5 5 (4.10%) DV Cleared
6 4 (3.28%) CISM
6 4 (3.28%) CISSP
6 4 (3.28%) MCP
6 4 (3.28%) Degree
7 3 (2.46%) MCSA
7 3 (2.46%) A+ Certification
8 2 (1.64%) CISA
8 2 (1.64%) CCSA
8 2 (1.64%) GIAC
8 2 (1.64%) CCNP
8 2 (1.64%) ITIL Certification
8 2 (1.64%) ISEB
8 2 (1.64%) Cisco Certification
8 2 (1.64%) MCSE
Quality Assurance & Compliance
1 25 (20.49%) SLA
2 4 (3.28%) PCI DSS
3 1 (0.82%) ISO/IEC 27001
3 1 (0.82%) QA
System Software
1 60 (49.18%) Active Directory
2 5 (4.10%) Terminal Services
3 2 (1.64%) Microsoft App-V
3 2 (1.64%) VMware Infrastructure
4 1 (0.82%) XenApp
Systems Management
1 6 (4.92%) OpenView
2 5 (4.10%) EMC NetWorker
3 4 (3.28%) HP SIM
4 2 (1.64%) Norton AntiVirus
4 2 (1.64%) Tivoli
4 2 (1.64%) OpenView Configuration Management
4 2 (1.64%) Symantec Enterprise Vault
5 1 (0.82%) SCSM
5 1 (0.82%) SCCM
Vendors
1 49 (40.16%) Citrix
2 31 (25.41%) Microsoft
3 14 (11.48%) HP
4 11 (9.02%) Cisco
5 10 (8.20%) Lotus
6 9 (7.38%) Remedy
7 8 (6.56%) SAP
8 7 (5.74%) Oracle
8 7 (5.74%) Salesforce.com
9 6 (4.92%) BMC
9 6 (4.92%) EMC
10 4 (3.28%) Symantec
10 4 (3.28%) McAfee
10 4 (3.28%) VMware
11 3 (2.46%) CheckPoint
12 2 (1.64%) Adobe
12 2 (1.64%) Nokia
12 2 (1.64%) Apple
12 2 (1.64%) LANDesk
12 2 (1.64%) Riverbed
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago