The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Incident Management
England / East of England
Rank 102 77 77
Rank change year-on-year
-25 0
Contract jobs citing Incident Management 21 46 52
As % of all contract IT jobs located in the East of England 1.02% 1.95% 2.04%
As % of the Processes & Methodologies category 1.25% 2.44% 2.62%
Number of daily rates quoted 14 16 16
Median daily rate £300 £338 £331
Median daily rate % change year-on-year
-11.11% +1.88%
90% offered a daily rate of more than £160 £298 £104
10% offered a daily rate of more than £412 £431 £375
UK excluding London median daily rate £313 £335 £320
% change year-on-year
-6.71% +4.68%
Number of hourly rates quoted 2 14 21
Median hourly rate £15.50 £16.50 £16.50
Median hourly rate % change year-on-year
-6.06% -
UK excluding London median hourly rate £15.25 £16.50 £13.50
% change year-on-year
-7.57% +22.22%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1684 1884 1981
As % of all contract IT jobs located in the East of England 81.79% 79.83% 77.81%
Number of daily rates quoted 1004 1145 1189
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £275 £278 £250
10% offered a daily rate of more than £565 £588 £588
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 93 156 148
Median hourly rate £41.00 £38.00 £24.50
Median hourly rate % change year-on-year
+7.89% +55.10%
90% offered a hourly rate of more than £19.90 £15.00 £12.00
10% offered a hourly rate of more than £52.00 £56.00 £42.50
UK excluding London median hourly rate £36.00 £40.00 £27.79
% change year-on-year
-10.00% +43.93%

Incident Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 25 February 2017.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +8 11 £168 - 2
Cambridgeshire +3 3 £325 -21.21% 1
Bedfordshire -4 3 £345 -18.82% 4
Essex -23 3 £225 -33.33%
Suffolk -8 1 £325 +124.13%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 25 February 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Incident Management.

1 24 (47.06%) Windows
2 20 (39.22%) Microsoft
3 18 (35.29%) ITIL
4 17 (33.33%) MS Office
5 14 (27.45%) MS Excel
5 14 (27.45%) SLA
5 14 (27.45%) Active Directory
5 14 (27.45%) Windows 7
6 12 (23.53%) Windows 8
6 12 (23.53%) Citrix
7 11 (21.57%) Security Cleared
8 10 (19.61%) SC Cleared
9 9 (17.65%) Analytical Skills
10 6 (11.76%) Problem Management
10 6 (11.76%) Finance
10 6 (11.76%) Service Delivery
10 6 (11.76%) Change Management
11 5 (9.80%) Service Management
11 5 (9.80%) Firewall
11 5 (9.80%) Cisco Certification
11 5 (9.80%) Juniper
11 5 (9.80%) PRINCE2
11 5 (9.80%) ITIL V3
12 4 (7.84%) Mentoring
12 4 (7.84%) Service Design
12 4 (7.84%) Linux
12 4 (7.84%) SQL
12 4 (7.84%) Cisco
12 4 (7.84%) CCNP
12 4 (7.84%) Project Management

Incident Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.88%) Blackberry Enterprise Server
2 2 (3.92%) IIS
3 1 (1.96%) WebLogic
Applications
1 17 (33.33%) MS Office
2 14 (27.45%) MS Excel
Business Applications
1 2 (3.92%) Remedy ITSM
Cloud Services
1 1 (1.96%) SaaS
Communications & Networking
1 5 (9.80%) Firewall
2 4 (7.84%) Internet
3 3 (5.88%) WAN
4 2 (3.92%) FTP
4 2 (3.92%) TCP/IP
5 1 (1.96%) LAN
5 1 (1.96%) Wireless
Database & Business Intelligence
1 2 (3.92%) RDBMS
1 2 (3.92%) Relational Database
1 2 (3.92%) SQL Server
2 1 (1.96%) Data Mining
Development Applications
1 1 (1.96%) AccuRev
1 1 (1.96%) JIRA
General
1 6 (11.76%) Finance
2 3 (5.88%) Legal
3 2 (3.92%) Banking
3 2 (3.92%) Telecoms
4 1 (1.96%) Front Office
4 1 (1.96%) Manufacturing
4 1 (1.96%) Publishing
Job Titles
1 21 (41.18%) Analyst
2 12 (23.53%) Support Analyst
3 11 (21.57%) Help Desk Analyst
3 11 (21.57%) Help Desk Support
3 11 (21.57%) Help Desk Support Analyst
4 8 (15.69%) Active Directory Analyst
4 8 (15.69%) Active Directory Support
4 8 (15.69%) Active Directory Support Analyst
4 8 (15.69%) Citrix Analyst
4 8 (15.69%) Citrix Support
4 8 (15.69%) Citrix Support Analyst
4 8 (15.69%) Windows Support Analyst
5 6 (11.76%) 1st Line Support
5 6 (11.76%) Service Analyst
6 5 (9.80%) Network Engineer
7 4 (7.84%) SC Cleared Network Engineer
7 4 (7.84%) Service Desk Analyst
7 4 (7.84%) Support Engineer
8 3 (5.88%) Delivery Manager
8 3 (5.88%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (3.92%) HTML
2 1 (1.96%) .NET
2 1 (1.96%) J2EE
2 1 (1.96%) JAX-WS
2 1 (1.96%) JMS
2 1 (1.96%) JPA
2 1 (1.96%) Middleware
2 1 (1.96%) SOAP
2 1 (1.96%) Web Services
Miscellaneous
1 9 (17.65%) Analytical Skills
2 4 (7.84%) Video Conferencing
3 3 (5.88%) Blackberry
4 2 (3.92%) Device Driver
4 2 (3.92%) EFT
4 2 (3.92%) PMI
4 2 (3.92%) Security Operations Centre
5 1 (1.96%) Cyber Defence
5 1 (1.96%) Data Centre
5 1 (1.96%) Driving Licence
5 1 (1.96%) VxBlock/Vblock
Operating Systems
1 24 (47.06%) Windows
2 14 (27.45%) Windows 7
3 12 (23.53%) Windows 8
4 4 (7.84%) Linux
5 3 (5.88%) Android
6 2 (3.92%) Unix
Processes & Methodologies
1 18 (35.29%) ITIL
2 6 (11.76%) Change Management
2 6 (11.76%) Problem Management
2 6 (11.76%) Service Delivery
3 5 (9.80%) ITIL V3
3 5 (9.80%) PRINCE2
3 5 (9.80%) Service Management
4 4 (7.84%) Business Continuity
4 4 (7.84%) Fault Management
4 4 (7.84%) Mentoring
4 4 (7.84%) Project Management
4 4 (7.84%) Service Design
5 3 (5.88%) Customer Requirements
5 3 (5.88%) Stakeholder Management
6 2 (3.92%) Security Operations
6 2 (3.92%) Systems Analysis
6 2 (3.92%) Technical Analysis
6 2 (3.92%) Use Case
7 1 (1.96%) Logistics
7 1 (1.96%) Software Testing
Programming Languages
1 4 (7.84%) SQL
2 1 (1.96%) Java
Qualifications
1 11 (21.57%) Security Cleared
2 10 (19.61%) SC Cleared
3 5 (9.80%) Cisco Certification
4 4 (7.84%) CCNP
5 3 (5.88%) Degree
6 2 (3.92%) APMP
6 2 (3.92%) PMI Certification
6 2 (3.92%) PMP
7 1 (1.96%) CCNA
7 1 (1.96%) DV Cleared
7 1 (1.96%) MCSA
7 1 (1.96%) Microsoft Certification
7 1 (1.96%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (27.45%) SLA
2 2 (3.92%) QA
System Software
1 14 (27.45%) Active Directory
2 1 (1.96%) VMware Infrastructure
2 1 (1.96%) vSphere
Systems Management
1 2 (3.92%) SCCM
Vendors
1 20 (39.22%) Microsoft
2 12 (23.53%) Citrix
3 5 (9.80%) Juniper
4 4 (7.84%) Cisco
4 4 (7.84%) Computacenter
5 3 (5.88%) Apple
5 3 (5.88%) LANDesk
6 2 (3.92%) BMC
6 2 (3.92%) Remedy
6 2 (3.92%) ServiceNow
7 1 (1.96%) Capita
7 1 (1.96%) EMC
7 1 (1.96%) HP
7 1 (1.96%) IBM
7 1 (1.96%) Intel Security
7 1 (1.96%) Salesforce.com
7 1 (1.96%) Samsung
7 1 (1.96%) VMware
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