The first table below looks at the demand for Incident Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 73 104 105
Rank change year-on-year
+31 +1
Contract jobs citing Incident Management 74 20 35
As % of all contract IT jobs located in the East of England 2.45% 0.84% 1.15%
As % of the Processes & Methodologies category 3.33% 1.20% 1.73%
Number of daily rates quoted 27 7 25
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£278 £170 £330
Average daily rate % change year-on-year
+63.23% -48.48%
90% offered a daily rate of more than £160 £159 £278
10% offered a daily rate of more than £468 £415 £405
UK excluding London average daily rate £310 £315 £325
% change year-on-year
-1.74% -3.07%
Number of hourly rates quoted 22 3 4
Average hourly rate £18.75 £32.50 £11.55
Average hourly rate % change year-on-year
-42.30% +181.50%
90% offered a hourly rate of more than £16.50 £32.50 £10.03
10% offered a hourly rate of more than £30.00 £118.50 £17.90
UK excluding London average hourly rate £16.50 £12.00 £16.00
% change year-on-year
+37.50% -25.00%
Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2220 1667 2028
As % of all contract IT jobs located in the East of England 73.36% 69.69% 66.82%
Number of daily rates quoted 1299 869 999
Average daily rate £398 £375 £375
Average daily rate % change year-on-year
+6.00% -
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £500 £500 £463
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 156 132 233
Average hourly rate £28.83 £33.00 £33.50
Average hourly rate % change year-on-year
-12.65% -1.49%
90% offered a hourly rate of more than £13.00 £17.60 £16.00
10% offered a hourly rate of more than £41.95 £42.50 £42.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Incident Management
England

Incident Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East of England

Incident Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East of England region.

Incident Management Daily Rate Trend in the East of England

Incident Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 24 July 2014.

Incident Management Daily Rate Histogram in the East of England

Incident Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East of England region.

Incident Management Hourly Rate Trend in the East of England

Incident Management
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the East of England region over the 3 months to 24 July 2014.

Incident Management Hourly Rate Histogram in the East of England

Incident Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East of England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +12 18 £163 +8.33% 2
Essex +8 17 £325 +94.02%
Norfolk - 17 £265 - 1
Hertfordshire +5 11 £219 - 1
Bedfordshire -9 11 £300 -28.35% 5
Suffolk - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East of England

For the 6 months to 24 July 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 68 (58.12%) ITIL
2 39 (33.33%) Active Directory
3 34 (29.06%) Microsoft
3 34 (29.06%) Windows
4 31 (26.50%) Blackberry
5 30 (25.64%) Citrix
6 29 (24.79%) Finance
7 28 (23.93%) Service Delivery
8 26 (22.22%) MS Office
8 26 (22.22%) MS Excel
9 23 (19.66%) SQL
10 21 (17.95%) Service Management
11 20 (17.09%) E-Commerce
11 20 (17.09%) SLA
11 20 (17.09%) Windows 7
12 18 (15.38%) ITIL V3
13 17 (14.53%) Change Management
14 16 (13.68%) Configuration Management
14 16 (13.68%) Cisco
15 15 (12.82%) CRM
16 14 (11.97%) Law
17 13 (11.11%) Problem Management
17 13 (11.11%) Management Information System
17 13 (11.11%) UNIX
17 13 (11.11%) IBM Notes
17 13 (11.11%) Lotus
18 12 (10.26%) Linux
18 12 (10.26%) Knowledge Management
19 11 (9.40%) Security Cleared
19 11 (9.40%) McAfee

Incident Management
Top Related IT Skills in the East of England by Category

For the 6 months to 24 July 2014, IT contractor jobs across the East of England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (11.11%) IBM Notes
2 5 (4.27%) MS Exchange
3 4 (3.42%) SharePoint Server
4 3 (2.56%) Exchange Server 2010
4 3 (2.56%) WebSphere
5 2 (1.71%) Exchange Server 2007
5 2 (1.71%) Confluence
5 2 (1.71%) Exchange Server 2013
6 1 (0.85%) Lync
6 1 (0.85%) Exchange Server 2003
6 1 (0.85%) Apache
6 1 (0.85%) IIS
Applications
1 26 (22.22%) MS Office
1 26 (22.22%) MS Excel
2 1 (0.85%) MS Visio
Business Applications
1 7 (5.98%) SAP SD
2 3 (2.56%) Remedy ITSM
3 1 (0.85%) assyst
Cloud Services
1 5 (4.27%) Amazon AWS
Communications & Networking
1 6 (5.13%) Firewall
2 5 (4.27%) VPN
3 4 (3.42%) VoIP
3 4 (3.42%) ADSL
3 4 (3.42%) Broadband
4 2 (1.71%) LAN
4 2 (1.71%) WAN
4 2 (1.71%) DHCP
4 2 (1.71%) DNS
5 1 (0.85%) Network Security
5 1 (0.85%) SAN
Database & Business Intelligence
1 9 (7.69%) SQL Server
2 7 (5.98%) Oracle ODI
2 7 (5.98%) SQL Server Reporting Services
3 6 (5.13%) Oracle Reports
4 2 (1.71%) RDBMS
4 2 (1.71%) Relational Database
Development Applications
1 7 (5.98%) Team Foundation Server
2 2 (1.71%) JIRA
3 1 (0.85%) MSI
General
1 29 (24.79%) Finance
2 14 (11.97%) Law
3 10 (8.55%) Retail
4 2 (1.71%) Legal
4 2 (1.71%) Banking
5 1 (0.85%) Telecoms
Job Titles
1 49 (41.88%) Analyst
2 30 (25.64%) Service Analyst
2 30 (25.64%) Service Desk Analyst
3 14 (11.97%) 2nd Line Support
3 14 (11.97%) Help Desk Analyst
3 14 (11.97%) Service Manager
3 14 (11.97%) Delivery Manager
4 13 (11.11%) Services Delivery Manager
4 13 (11.11%) Support Engineer
5 12 (10.26%) Support Analyst
6 11 (9.40%) 1st Line Support
7 8 (6.84%) 2nd Line Support Engineer
8 7 (5.98%) IT Support
9 6 (5.13%) Incident Manager
9 6 (5.13%) 1st Line Support Analyst
10 5 (4.27%) IT Support Engineer
10 5 (4.27%) Project Manager
11 4 (3.42%) Support Specialist
11 4 (3.42%) Security Analyst
11 4 (3.42%) Technical Specialist
Libraries, Frameworks & Software Standards
1 7 (5.98%) EDI
2 6 (5.13%) MSMQ
3 5 (4.27%) Web Services
4 4 (3.42%) .NET
5 1 (0.85%) Application Packaging
5 1 (0.85%) Middleware
5 1 (0.85%) X-Windows
Miscellaneous
1 31 (26.50%) Blackberry
2 13 (11.11%) Management Information System
3 7 (5.98%) CMDB
3 7 (5.98%) Mainframe
4 5 (4.27%) iPhone
4 5 (4.27%) EPoS
4 5 (4.27%) AS400
5 4 (3.42%) Freedom of Information
6 2 (1.71%) Video Conferencing
6 2 (1.71%) Smartphone
7 1 (0.85%) Fat Client
7 1 (0.85%) Thin Client
7 1 (0.85%) E-Learning
7 1 (0.85%) Clustering
Operating Systems
1 34 (29.06%) Windows
2 20 (17.09%) Windows 7
3 13 (11.11%) UNIX
4 12 (10.26%) Linux
5 9 (7.69%) Solaris
6 7 (5.98%) Windows XP
7 5 (4.27%) Windows 8
7 5 (4.27%) MVS
8 4 (3.42%) Windows Server 2008
9 2 (1.71%) Windows Server 2003
9 2 (1.71%) Apple iOS
9 2 (1.71%) Android
10 1 (0.85%) Windows 2000 Server
10 1 (0.85%) Red Hat Enterprise Linux
10 1 (0.85%) Windows Vista
Processes & Methodologies
1 68 (58.12%) ITIL
2 28 (23.93%) Service Delivery
3 21 (17.95%) Service Management
4 20 (17.09%) E-Commerce
5 18 (15.38%) ITIL V3
6 17 (14.53%) Change Management
7 16 (13.68%) Configuration Management
8 15 (12.82%) CRM
9 13 (11.11%) Problem Management
10 12 (10.26%) Knowledge Management
11 10 (8.55%) Document Management
12 9 (7.69%) Project Management
13 7 (5.98%) Information Security
14 6 (5.13%) Business Intelligence
15 5 (4.27%) Change Control
15 5 (4.27%) Vulnerability Management
15 5 (4.27%) DevOps
16 4 (3.42%) Validation
16 4 (3.42%) PRINCE2
16 4 (3.42%) Data Entry
Programming Languages
1 23 (19.66%) SQL
2 6 (5.13%) ABAP
3 1 (0.85%) Java
Qualifications
1 11 (9.40%) Security Cleared
1 11 (9.40%) Microsoft Certification
2 9 (7.69%) ITIL Certification
3 8 (6.84%) MCP
4 6 (5.13%) A+ Certification
4 6 (5.13%) MCTS
4 6 (5.13%) MCITP
5 5 (4.27%) DV Cleared
6 4 (3.42%) MCSA
6 4 (3.42%) CISSP
7 3 (2.56%) Cisco Certification
8 2 (1.71%) CISM
8 2 (1.71%) SSCP
8 2 (1.71%) GIAC
8 2 (1.71%) CCSA
8 2 (1.71%) MCSE
8 2 (1.71%) ISEB
8 2 (1.71%) CCNP
8 2 (1.71%) Degree
8 2 (1.71%) ISTQB
Quality Assurance & Compliance
1 20 (17.09%) SLA
2 6 (5.13%) ISO/IEC 27001
3 5 (4.27%) COBIT
4 4 (3.42%) PCI DSS
System Software
1 39 (33.33%) Active Directory
2 2 (1.71%) Microsoft App-V
2 2 (1.71%) XenApp
3 1 (0.85%) XenDesktop
3 1 (0.85%) VMware Infrastructure
3 1 (0.85%) Terminal Services
Systems Management
1 4 (3.42%) EMC NetWorker
2 3 (2.56%) SCCM
3 2 (1.71%) Norton AntiVirus
3 2 (1.71%) OpenView
3 2 (1.71%) HP SIM
3 2 (1.71%) Symantec Enterprise Vault
4 1 (0.85%) XenMobile
4 1 (0.85%) McAfee ePO
4 1 (0.85%) SCOM
4 1 (0.85%) Tivoli
4 1 (0.85%) Tivoli Storage Manager
4 1 (0.85%) Systems Management Server (SMS)
4 1 (0.85%) OpenView Configuration Management
Vendors
1 34 (29.06%) Microsoft
2 30 (25.64%) Citrix
3 16 (13.68%) Cisco
4 13 (11.11%) Lotus
5 11 (9.40%) McAfee
6 9 (7.69%) Oracle
7 8 (6.84%) Symantec
7 8 (6.84%) SAP
7 8 (6.84%) HP
8 7 (5.98%) Salesforce.com
8 7 (5.98%) Remedy
9 6 (5.13%) Adobe
10 5 (4.27%) LANDesk
10 5 (4.27%) EMC
11 4 (3.42%) CheckPoint
11 4 (3.42%) Retalix
12 3 (2.56%) BMC
12 3 (2.56%) VMware
13 2 (1.71%) Nokia
13 2 (1.71%) Apple
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £12 per hour
Posted: 2 days ago
Hertfordshire
Montash
Rate: Negotiable
Posted: 4 days ago
Cambridge
Computer Futures
Rate: competitive
Posted: 15 days ago