The first table below looks at the demand for the 2nd Line Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Technician in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 519 537 553
Rank change year-on-year
+18 +16
Contract jobs requiring a 2nd Line Support Technician 34 12 17
As % of all contract IT jobs located in England 0.069% 0.026% 0.032%
As % of the Job Titles category 0.075% 0.028% 0.035%
Number of daily rates quoted 7 4 5
Average daily rate
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£173 £155 £115
Average daily rate % change year-on-year
+11.29% +34.78%
90% offered a daily rate of more than £163 £104 £86
10% offered a daily rate of more than £234 £155 £184
UK excluding London average daily rate £173 £83 £190
% change year-on-year
+109.09% -56.57%
Number of hourly rates quoted 15 3 10
Average hourly rate £15.00 £16.00 £13.96
Average hourly rate % change year-on-year
-6.25% +14.61%
90% offered a hourly rate of more than £10.50 £15.20 £11.50
10% offered a hourly rate of more than £16.00 £115.20 £15.47
UK excluding London average hourly rate £15.00 £16.00 £13.42
% change year-on-year
-6.25% +19.22%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43161 49005
As % of all contract IT jobs located in England 92.44% 92.60% 92.63%
Number of daily rates quoted 28137 25930 28012
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1836 1961 2542
Average hourly rate £16.50 £18.00 £19.68
Average hourly rate % change year-on-year
-8.33% -8.53%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support Technician
UK

2nd Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Daily Rate Trend in England

2nd Line Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Hourly Rate Trend in England

2nd Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +3 13 £173 - 1
North West -3 6 - - 1
East of England -14 3 - - 3
Yorkshire - 3 £173 -
London +5 2 - -
West Midlands - 2 - -
2nd Line Support Technician
UK

2nd Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title.

1 32 (59.26%) Windows
2 28 (51.85%) Active Directory
3 19 (35.19%) MS Office
4 16 (29.63%) Windows XP
5 15 (27.78%) Microsoft
5 15 (27.78%) Citrix
6 12 (22.22%) ITIL
7 11 (20.37%) Windows 7
7 11 (20.37%) MS Exchange
8 9 (16.67%) Windows Server 2003
9 8 (14.81%) Windows Server 2008
10 7 (12.96%) Service Delivery
10 7 (12.96%) VMware
11 6 (11.11%) TCP/IP
11 6 (11.11%) SLA
12 5 (9.26%) MS Excel
12 5 (9.26%) WAN
13 4 (7.41%) DHCP
13 4 (7.41%) Windows 2000
13 4 (7.41%) Python
13 4 (7.41%) SQL
13 4 (7.41%) NHS
14 3 (5.56%) McAfee
14 3 (5.56%) Blackberry
14 3 (5.56%) Service Management
14 3 (5.56%) Workflow
14 3 (5.56%) Oracle
14 3 (5.56%) Linux
14 3 (5.56%) IBM Notes
14 3 (5.56%) ADSL

2nd Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (20.37%) MS Exchange
2 3 (5.56%) IBM Notes
3 2 (3.70%) Exchange Server 2003
3 2 (3.70%) Blackberry Enterprise Server
4 1 (1.85%) SharePoint
4 1 (1.85%) Exchange Server 2010
4 1 (1.85%) SharePoint 2010
Applications
1 19 (35.19%) MS Office
2 5 (9.26%) MS Excel
Cloud Services
1 2 (3.70%) Office 365
Communications & Networking
1 6 (11.11%) TCP/IP
2 5 (9.26%) WAN
3 4 (7.41%) DHCP
4 3 (5.56%) ADSL
4 3 (5.56%) DNS
5 2 (3.70%) LAN
5 2 (3.70%) Intranet
6 1 (1.85%) SMS
6 1 (1.85%) VoIP
6 1 (1.85%) SAN
6 1 (1.85%) VPN
6 1 (1.85%) PABX
6 1 (1.85%) NAS
Database & Business Intelligence
1 2 (3.70%) Oracle ODI
1 2 (3.70%) Oracle Reports
2 1 (1.85%) SQL Server
2 1 (1.85%) Oracle Database
Development Applications
1 2 (3.70%) Team Foundation Server
General
1 2 (3.70%) Retail
1 2 (3.70%) Games
2 1 (1.85%) Finance
2 1 (1.85%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.70%) MSMQ
Miscellaneous
1 4 (7.41%) NHS
2 3 (5.56%) Blackberry
3 2 (3.70%) Fat Client
3 2 (3.70%) Thin Client
4 1 (1.85%) Management Information System
Operating Systems
1 32 (59.26%) Windows
2 16 (29.63%) Windows XP
3 11 (20.37%) Windows 7
4 9 (16.67%) Windows Server 2003
5 8 (14.81%) Windows Server 2008
6 4 (7.41%) Windows 2000
7 3 (5.56%) Linux
7 3 (5.56%) Windows Vista
8 2 (3.70%) Ubuntu
8 2 (3.70%) CentOS
8 2 (3.70%) Mac OS X
9 1 (1.85%) Debian
9 1 (1.85%) Windows Server 2012
9 1 (1.85%) Windows 2000 Server
Processes & Methodologies
1 12 (22.22%) ITIL
2 7 (12.96%) Service Delivery
3 3 (5.56%) Service Management
3 3 (5.56%) Workflow
3 3 (5.56%) Incident Management
4 2 (3.70%) Game Development
4 2 (3.70%) Software Deployment
5 1 (1.85%) Business Continuity
5 1 (1.85%) Information Security
5 1 (1.85%) Migration
5 1 (1.85%) Information Security Management
5 1 (1.85%) Security Management
5 1 (1.85%) Change Control
5 1 (1.85%) Software Distribution
5 1 (1.85%) ITIL V3
5 1 (1.85%) Network Management
5 1 (1.85%) User Acceptance Testing
5 1 (1.85%) ISMS
Programming Languages
1 4 (7.41%) Python
1 4 (7.41%) SQL
2 2 (3.70%) VBScript
Qualifications
1 3 (5.56%) Security Cleared
2 2 (3.70%) DV Cleared
2 2 (3.70%) ITIL Certification
3 1 (1.85%) SC Cleared
Quality Assurance & Compliance
1 6 (11.11%) SLA
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) QA
System Software
1 28 (51.85%) Active Directory
2 2 (3.70%) VMware Infrastructure
2 2 (3.70%) Citrix Presentation Server
2 2 (3.70%) VMware Workstation
3 1 (1.85%) Terminal Services
3 1 (1.85%) VMware ESX
3 1 (1.85%) VMware Server
3 1 (1.85%) Hyper-V
Systems Management
1 3 (5.56%) SCCM
2 2 (3.70%) OpenView Configuration Management
3 1 (1.85%) Norton AntiVirus
3 1 (1.85%) Backup Exec
Vendors
1 15 (27.78%) Microsoft
1 15 (27.78%) Citrix
2 7 (12.96%) VMware
3 3 (5.56%) McAfee
3 3 (5.56%) Oracle
3 3 (5.56%) Lotus
4 2 (3.70%) Splunk
4 2 (3.70%) HP
5 1 (1.85%) Symantec
5 1 (1.85%) Dell
5 1 (1.85%) Adobe
5 1 (1.85%) Red Hat
5 1 (1.85%) Becrypt
Southampton
Hays IT - Uk Posting account
Rate: £140.00 - £170.00 per day
Posted: 8 days ago