The table below looks at the statistics for the 2nd Line Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Technician in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support Technician
Rank 567 533 506
Rank change year-on-year
-34 -27
Contract jobs requiring a 2nd Line Support Technician 12 20 18
As % of all contract IT jobs located in England 0.024% 0.042% 0.042%
As % of the Job Titles category 0.026% 0.045% 0.046%
Number of daily rates quoted 3 4 2
Average daily rate
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£165 £153 £163
Average daily rate % change year-on-year
+8.19% -6.15%
90% offered a daily rate of more than £117 £122 £161
10% offered a daily rate of more than £169 £176 £165
UK excluding London average daily rate £135 £153 £160
% change year-on-year
-11.47% -4.68%
Number of hourly rates quoted 9 10 7
Average hourly rate £12.45 £14.50 £10.00
Average hourly rate % change year-on-year
-14.17% +45.00%
UK excluding London average hourly rate £12.45 £14.50 £10.00
% change year-on-year
-14.17% +45.00%
2nd Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45428 44376 39335
As % of all contract IT jobs located in England 92.34% 92.50% 92.67%
Number of daily rates quoted 28584 27952 23212
Average daily rate £400 £400 £400
Average daily rate % change year-on-year
+0.12% -0.12%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1800 1857 2029
Average hourly rate £16.54 £17.00 £19.00
Average hourly rate % change year-on-year
-2.70% -10.52%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.00 £40.50 £41.77
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

2nd Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Daily Rate Trend in England

2nd Line Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Hourly Rate Trend in England

2nd Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +12 5 £105 -
North West -21 4 £165 -8.33% 1
London -10 1 £170 -
West Midlands -11 1 - -
South East -15 1 - -
2nd Line Support Technician
UK

2nd Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title.

1 11 (45.83%) Windows
2 8 (33.33%) Windows 7
2 8 (33.33%) Microsoft
2 8 (33.33%) Active Directory
3 7 (29.17%) SCCM
4 5 (20.83%) MS Exchange
5 4 (16.67%) Cisco
6 3 (12.50%) Exchange Server 2010
6 3 (12.50%) Citrix
6 3 (12.50%) LDAP
6 3 (12.50%) Windows XP
7 2 (8.33%) SLA
7 2 (8.33%) DNS
7 2 (8.33%) SMTP
7 2 (8.33%) DHCP
7 2 (8.33%) MS Office
7 2 (8.33%) SAN
7 2 (8.33%) Apple
7 2 (8.33%) Finance
7 2 (8.33%) VMware
7 2 (8.33%) VMware Infrastructure
7 2 (8.33%) Windows Server 2008
7 2 (8.33%) VMware ESXi
7 2 (8.33%) Exchange Server 2007
7 2 (8.33%) Windows Server 2012
7 2 (8.33%) VLAN
8 1 (4.17%) XenApp
8 1 (4.17%) Degree
8 1 (4.17%) Splunk
8 1 (4.17%) Ubuntu

2nd Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.83%) MS Exchange
2 3 (12.50%) Exchange Server 2010
3 2 (8.33%) Exchange Server 2007
Applications
1 2 (8.33%) MS Office
2 1 (4.17%) MS Excel
Communications & Networking
1 3 (12.50%) LDAP
2 2 (8.33%) DNS
2 2 (8.33%) SMTP
2 2 (8.33%) DHCP
2 2 (8.33%) SAN
2 2 (8.33%) VLAN
3 1 (4.17%) Firewall
3 1 (4.17%) LAN
3 1 (4.17%) WAN
3 1 (4.17%) TCP/IP
3 1 (4.17%) VPN
3 1 (4.17%) SSL
General
1 2 (8.33%) Finance
2 1 (4.17%) Publishing
Miscellaneous
1 1 (4.17%) NHS
1 1 (4.17%) Smartcard
Operating Systems
1 11 (45.83%) Windows
2 8 (33.33%) Windows 7
3 3 (12.50%) Windows XP
4 2 (8.33%) Windows Server 2008
4 2 (8.33%) Windows Server 2012
5 1 (4.17%) Ubuntu
5 1 (4.17%) CentOS
5 1 (4.17%) Mac OS X
5 1 (4.17%) Linux
Processes & Methodologies
1 1 (4.17%) Incident Management
1 1 (4.17%) Migration
1 1 (4.17%) Service Management
1 1 (4.17%) Workflow
1 1 (4.17%) ITIL
Qualifications
1 1 (4.17%) Degree
1 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 8 (33.33%) Active Directory
2 2 (8.33%) VMware Infrastructure
2 2 (8.33%) VMware ESXi
3 1 (4.17%) XenApp
Systems Management
1 7 (29.17%) SCCM
Vendors
1 8 (33.33%) Microsoft
2 4 (16.67%) Cisco
3 3 (12.50%) Citrix
4 2 (8.33%) Apple
4 2 (8.33%) VMware
5 1 (4.17%) Splunk
5 1 (4.17%) Adobe
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Posted: 12 days ago