The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 613 604 564
Rank change year-on-year
-9 -40
Contract jobs requiring a 2nd Line Support Technician 7 14 32
As % of all contract IT jobs located in England 0.014% 0.028% 0.067%
As % of the Job Titles category 0.015% 0.029% 0.070%
Number of daily rates quoted 3 3 8
Median daily rate £155 £115 £175
Median daily rate % change year-on-year
+34.78% -34.28%
90% offered a daily rate of more than £111 £97 £150
10% offered a daily rate of more than £211 £155 £185
UK excluding London median daily rate £135 £115 £175
% change year-on-year
+17.39% -34.28%
Number of hourly rates quoted 2 11 14
Median hourly rate £14.25 £13.00 £14.50
Median hourly rate % change year-on-year
+9.61% -10.34%
90% offered a hourly rate of more than £13.25 £12.00 £10.50
10% offered a hourly rate of more than £15.25 £16.00 £16.00
UK excluding London median hourly rate £14.25 £13.00 £14.50
% change year-on-year
+9.61% -10.34%
2nd Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46884 47464 45584
As % of all contract IT jobs located in England 94.90% 94.81% 94.93%
Number of daily rates quoted 30954 30430 28412
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £265 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £370 £350
% change year-on-year
+8.10% +5.71%
Number of hourly rates quoted 1388 1810 1872
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.28 £40.00 £39.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support Technician
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in England

2nd Line Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Daily Rate Trend in England

2nd Line Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Technician across the England region.

2nd Line Support Technician Hourly Rate Trend in England

2nd Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Technician within the England region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London - 3 £155 - 1
South West - 2 - - 1
West Midlands -30 1 - - 1
Yorkshire - 1 - - 2
2nd Line Support Technician
UK

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 June 2016, 2nd Line Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Technician in the job title.

1 13 (72.22%) Active Directory
2 11 (61.11%) Windows
3 9 (50.00%) Microsoft
4 7 (38.89%) Cisco
5 5 (27.78%) Windows 7
5 5 (27.78%) HP
5 5 (27.78%) Cisco Certification
5 5 (27.78%) CCNA
6 4 (22.22%) Finance
6 4 (22.22%) VMware
6 4 (22.22%) Citrix
6 4 (22.22%) MS Office
6 4 (22.22%) ITIL
6 4 (22.22%) MS Exchange
7 3 (16.67%) Ticket Management
7 3 (16.67%) Windows Server
7 3 (16.67%) Windows Server 2008
7 3 (16.67%) Windows 8
7 3 (16.67%) Windows Server 2012
7 3 (16.67%) MCSA
7 3 (16.67%) Apple
7 3 (16.67%) CCA
7 3 (16.67%) Citrix Certification
7 3 (16.67%) EMC
7 3 (16.67%) Microsoft Certification
7 3 (16.67%) NetApp
8 2 (11.11%) MS Excel
8 2 (11.11%) DHCP
8 2 (11.11%) Windows XP
8 2 (11.11%) DNS

2nd Line Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) MS Exchange
Applications
1 4 (22.22%) MS Office
2 2 (11.11%) MS Excel
3 1 (5.56%) Adobe Creative Suite
Cloud Services
1 2 (11.11%) Office 365
2 1 (5.56%) Google Apps
Communications & Networking
1 2 (11.11%) DHCP
1 2 (11.11%) DNS
1 2 (11.11%) Remote Desktop
1 2 (11.11%) VLAN
1 2 (11.11%) Wireless
2 1 (5.56%) Cisco IOS
2 1 (5.56%) Firewall
2 1 (5.56%) Internet
2 1 (5.56%) Intranet
2 1 (5.56%) iSCSI
2 1 (5.56%) LAN
2 1 (5.56%) NAS
2 1 (5.56%) SAN
2 1 (5.56%) TCP/IP
2 1 (5.56%) VPN
2 1 (5.56%) WAN
General
1 4 (22.22%) Finance
2 2 (11.11%) Banking
2 2 (11.11%) Retail
3 1 (5.56%) Legal
Miscellaneous
1 1 (5.56%) Client/Server
1 1 (5.56%) Data Centre
1 1 (5.56%) VLE
Operating Systems
1 11 (61.11%) Windows
2 5 (27.78%) Windows 7
3 3 (16.67%) Windows 8
3 3 (16.67%) Windows Server
3 3 (16.67%) Windows Server 2008
3 3 (16.67%) Windows Server 2012
4 2 (11.11%) Windows 10
4 2 (11.11%) Windows XP
5 1 (5.56%) Linux
5 1 (5.56%) Mac OS
5 1 (5.56%) Mac OS X
5 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 4 (22.22%) ITIL
2 3 (16.67%) Ticket Management
3 1 (5.56%) Agile Software Development
3 1 (5.56%) Incident Management
3 1 (5.56%) ITIL V3
3 1 (5.56%) Kalman Filter
3 1 (5.56%) Migration
3 1 (5.56%) Mobile Device Management
3 1 (5.56%) Network Architecture
3 1 (5.56%) Release Management
3 1 (5.56%) Service Management
3 1 (5.56%) Time Management
Qualifications
1 5 (27.78%) CCNA
1 5 (27.78%) Cisco Certification
2 3 (16.67%) CCA
2 3 (16.67%) Citrix Certification
2 3 (16.67%) MCSA
2 3 (16.67%) Microsoft Certification
3 2 (11.11%) ACMT
4 1 (5.56%) DBS Check
4 1 (5.56%) ITIL Foundation Certificate
4 1 (5.56%) Security Cleared
System Software
1 13 (72.22%) Active Directory
2 1 (5.56%) VMware ESX
2 1 (5.56%) VMware Infrastructure
2 1 (5.56%) VMware Workstation
2 1 (5.56%) XenDesktop
Systems Management
1 1 (5.56%) Casper Suite
Vendors
1 9 (50.00%) Microsoft
2 7 (38.89%) Cisco
3 5 (27.78%) HP
4 4 (22.22%) Citrix
4 4 (22.22%) VMware
5 3 (16.67%) Apple
5 3 (16.67%) EMC
5 3 (16.67%) NetApp
6 1 (5.56%) Adobe
6 1 (5.56%) Google
6 1 (5.56%) IBM
6 1 (5.56%) Nimble Storage
6 1 (5.56%) ProCurve
6 1 (5.56%) Symantec