The table below looks at the statistics for ITSM skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 97 107 114
Rank change year-on-year
+10 +7
Contract jobs citing ITSM 30 24 23
As % of all contract IT jobs located in the East of England 1.32% 0.92% 0.79%
As % of the Processes & Methodologies category 1.63% 1.20% 1.01%
Number of daily rates quoted 16 14 13
Median daily rate £373 £182 £425
Median daily rate % change year-on-year
+104.94% -57.17%
90% offered a daily rate of more than £143 £152 £322
10% offered a daily rate of more than £538 £560 £445
UK excluding London median daily rate £335 £400 £410
% change year-on-year
-16.25% -2.43%
Number of hourly rates quoted 1 3 4
Median hourly rate £42.00 £25.00 £16.25
Median hourly rate % change year-on-year
+68.00% +53.84%
UK excluding London median hourly rate £11.11 £18.53 £15.00
% change year-on-year
-40.05% +23.50%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1837 1992 2270
As % of all contract IT jobs located in the East of England 80.64% 76.53% 78.25%
Number of daily rates quoted 1079 1154 1460
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £255 £288 £265
10% offered a daily rate of more than £550 £575 £575
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 141 199 143
Median hourly rate £36.00 £36.50 £23.50
Median hourly rate % change year-on-year
-1.36% +55.31%
90% offered a hourly rate of more than £14.50 £15.00 £12.00
10% offered a hourly rate of more than £47.50 £50.68 £47.50
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

ITSM
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East of England region.

ITSM Daily Rate Trend in the East of England

ITSM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 8 December 2016.

ITSM Daily Rate Histogram in the East of England

ITSM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East of England region.

ITSM Hourly Rate Trend in the East of England

ITSM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East of England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +6 10 £290 +52.63%
Hertfordshire +5 8 £150 +2.73% 3
Essex +3 7 £388 +30.25% 2
Bedfordshire +6 3 £550 +51.72%
Norfolk - 2 £368 -
Suffolk - 2 £353 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 8 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for ITSM.

1 33 (55.00%) ITIL
2 24 (40.00%) Service Management
3 19 (31.67%) MS Office
4 16 (26.67%) Change Management
5 15 (25.00%) Windows
6 14 (23.33%) SQL
7 13 (21.67%) Oracle
7 13 (21.67%) MS Excel
8 12 (20.00%) Linux
9 11 (18.33%) Microsoft
9 11 (18.33%) Analytical Skills
10 10 (16.67%) Remedy ITSM
10 10 (16.67%) Release Management
10 10 (16.67%) Remedy
11 9 (15.00%) Manufacturing
11 9 (15.00%) Web Services
11 9 (15.00%) J2EE
12 8 (13.33%) .NET
12 8 (13.33%) Java
12 8 (13.33%) Client/Server
12 8 (13.33%) Project Management
12 8 (13.33%) Mainframe
12 8 (13.33%) Service Delivery
12 8 (13.33%) Windows 7
12 8 (13.33%) Data Analysis
12 8 (13.33%) Business Analysis
13 7 (11.67%) Unit Testing
13 7 (11.67%) Finance
13 7 (11.67%) Oracle ADF
13 7 (11.67%) SharePoint

ITSM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.67%) SharePoint
2 6 (10.00%) BizTalk Server
3 4 (6.67%) Skype for Business
4 2 (3.33%) IIS
5 1 (1.67%) Blackberry Enterprise Server
5 1 (1.67%) MS Exchange
5 1 (1.67%) SharePoint Server
5 1 (1.67%) WebSphere
Applications
1 19 (31.67%) MS Office
2 13 (21.67%) MS Excel
3 1 (1.67%) MS PowerPoint
Business Applications
1 10 (16.67%) Remedy ITSM
2 4 (6.67%) Dynamics CRM
3 1 (1.67%) assyst
3 1 (1.67%) MFGPRO
3 1 (1.67%) SAP Business One
Cloud Services
1 5 (8.33%) Microsoft Azure
1 5 (8.33%) Office 365
2 4 (6.67%) Yammer
Communications & Networking
1 2 (3.33%) DNS
1 2 (3.33%) VoIP
2 1 (1.67%) Cisco ASA
2 1 (1.67%) Cisco IOS
2 1 (1.67%) Firewall
2 1 (1.67%) HTTP
2 1 (1.67%) LDAP
2 1 (1.67%) SAN
2 1 (1.67%) SSL
2 1 (1.67%) Structured Cabling
2 1 (1.67%) TCP/IP
Database & Business Intelligence
1 5 (8.33%) Essbase
1 5 (8.33%) MS Access
2 4 (6.67%) SQL Server
3 3 (5.00%) DB2
4 1 (1.67%) BusinessObjects
Development Applications
1 1 (1.67%) JDeveloper
General
1 9 (15.00%) Manufacturing
2 7 (11.67%) Finance
3 4 (6.67%) Retail
4 3 (5.00%) Marketing
4 3 (5.00%) Telecoms
5 2 (3.33%) Automotive
5 2 (3.33%) Banking
6 1 (1.67%) Advertising
Job Titles
1 25 (41.67%) Analyst
2 10 (16.67%) Developer
3 8 (13.33%) Support Analyst
4 7 (11.67%) Architect
5 5 (8.33%) Desktop Support
5 5 (8.33%) IT Analyst
5 5 (8.33%) Oracle Developer
6 4 (6.67%) ITSM Analyst
6 4 (6.67%) Solutions Architect
7 3 (5.00%) Applications Support
7 3 (5.00%) Applications Support Analyst
7 3 (5.00%) Business Analyst
7 3 (5.00%) Facilities Analyst
7 3 (5.00%) Head of Infrastructure
7 3 (5.00%) Help Desk Analyst
7 3 (5.00%) Help Desk Support
7 3 (5.00%) Help Desk Support Analyst
7 3 (5.00%) Project Manager
7 3 (5.00%) Service Analyst
7 3 (5.00%) Service Architect
Libraries, Frameworks & Software Standards
1 9 (15.00%) J2EE
1 9 (15.00%) Web Services
2 8 (13.33%) .NET
3 7 (11.67%) Oracle ADF
4 3 (5.00%) COM
5 1 (1.67%) Ajax
5 1 (1.67%) HTML
5 1 (1.67%) Middleware
5 1 (1.67%) SAML
5 1 (1.67%) Spring
Miscellaneous
1 11 (18.33%) Analytical Skills
2 8 (13.33%) Client/Server
2 8 (13.33%) Mainframe
3 3 (5.00%) Data Centre
3 3 (5.00%) User Experience
4 2 (3.33%) Video Conferencing
5 1 (1.67%) Blackberry
5 1 (1.67%) Driving Licence
5 1 (1.67%) Informatics
5 1 (1.67%) Management Information System
5 1 (1.67%) Mathematics
5 1 (1.67%) NHS
5 1 (1.67%) Smartphone
5 1 (1.67%) Virtual Team
Operating Systems
1 15 (25.00%) Windows
2 12 (20.00%) Linux
3 8 (13.33%) Windows 7
4 5 (8.33%) Windows 8
5 4 (6.67%) Windows Server 2003
6 2 (3.33%) AIX
6 2 (3.33%) Windows Server
6 2 (3.33%) Windows Server 2008
7 1 (1.67%) Android
Processes & Methodologies
1 33 (55.00%) ITIL
2 24 (40.00%) Service Management
3 16 (26.67%) Change Management
4 10 (16.67%) Release Management
5 8 (13.33%) Business Analysis
5 8 (13.33%) Data Analysis
5 8 (13.33%) Project Management
5 8 (13.33%) Service Delivery
6 7 (11.67%) Unit Testing
7 6 (10.00%) CRM
8 5 (8.33%) Business Intelligence
8 5 (8.33%) Data Management
8 5 (8.33%) Time Management
9 4 (6.67%) Case Management
9 4 (6.67%) Document Management
9 4 (6.67%) Mentoring
9 4 (6.67%) Stakeholder Management
9 4 (6.67%) Technical Architecture
10 3 (5.00%) People Management
10 3 (5.00%) Service Design
Programming Languages
1 14 (23.33%) SQL
2 8 (13.33%) Java
3 7 (11.67%) PL/SQL
3 7 (11.67%) Python
3 7 (11.67%) VB.NET
4 5 (8.33%) VB
5 4 (6.67%) COBOL
6 1 (1.67%) C
Qualifications
1 2 (3.33%) Security Cleared
2 1 (1.67%) A+ Certification
2 1 (1.67%) APMP
2 1 (1.67%) CCNA
2 1 (1.67%) Cisco Certification
2 1 (1.67%) Degree
2 1 (1.67%) ITIL Certification
2 1 (1.67%) MCP
2 1 (1.67%) MCSE
2 1 (1.67%) Microsoft Certification
2 1 (1.67%) SC Cleared
Quality Assurance & Compliance
1 6 (10.00%) SLA
2 1 (1.67%) Data Quality
2 1 (1.67%) Disclosure Scotland
System Software
1 4 (6.67%) Active Directory
2 3 (5.00%) VMware Infrastructure
3 2 (3.33%) Virtual Desktop
3 2 (3.33%) VMware ESX
Systems Management
1 2 (3.33%) Tivoli Storage Manager
2 1 (1.67%) Tivoli
Vendors
1 13 (21.67%) Oracle
2 11 (18.33%) Microsoft
3 10 (16.67%) Remedy
4 6 (10.00%) SAP
5 5 (8.33%) BMC
6 4 (6.67%) Infor
6 4 (6.67%) Salesforce.com
6 4 (6.67%) VMware
7 2 (3.33%) Avaya
7 2 (3.33%) Cisco
7 2 (3.33%) Epicor
7 2 (3.33%) Progress
8 1 (1.67%) Adobe
8 1 (1.67%) Apple
8 1 (1.67%) Citrix
8 1 (1.67%) IBM
8 1 (1.67%) Intel Security
8 1 (1.67%) ServiceNow
8 1 (1.67%) Tableau
8 1 (1.67%) Veeam
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Rate: £150.00 - £180.00 per day
Posted: Yesterday