The table below looks at the statistics for ITSM skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 97 112 148
Rank change year-on-year
+15 +36
Contract jobs citing ITSM 32 26 8
As % of all contract IT jobs located in the East of England 1.29% 0.92% 0.26%
As % of the Processes & Methodologies category 1.61% 1.20% 0.33%
Number of daily rates quoted 11 12 5
Median daily rate £250 £276 £445
Median daily rate % change year-on-year
-9.50% -37.92%
90% offered a daily rate of more than £155 £188 £368
10% offered a daily rate of more than £400 £575 £482
UK excluding London median daily rate £375 £366 £425
% change year-on-year
+2.38% -13.82%
Number of hourly rates quoted 9 0 3
Median hourly rate £32.40 - £19.00
90% offered a hourly rate of more than £27.70 - £12.60
10% offered a hourly rate of more than £43.00 - £20.40
UK excluding London median hourly rate £13.50 £27.37 £14.50
% change year-on-year
-50.67% +88.75%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1985 2170 2436
As % of all contract IT jobs located in the East of England 79.75% 77.14% 79.35%
Number of daily rates quoted 1129 1255 1491
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £250 £275 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 152 161 146
Median hourly rate £36.00 £33.50 £25.75
Median hourly rate % change year-on-year
+7.46% +30.09%
90% offered a hourly rate of more than £16.00 £12.45 £13.00
10% offered a hourly rate of more than £46.50 £45.64 £47.50
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

ITSM
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East of England region.

ITSM Daily Rate Trend in the East of England

ITSM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 26 September 2016.

ITSM Daily Rate Histogram in the East of England

ITSM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East of England region.

ITSM Hourly Rate Trend in the East of England

ITSM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 26 September 2016.

ITSM Hourly Rate Histogram in the East of England

ITSM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East of England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +17 13 £300 +57.89% 1
Essex +11 11 £250 - 5
Bedfordshire -3 3 £400 +10.34% 2
Hertfordshire -3 2 £145 - 4
Suffolk - 2 - -
Norfolk - 1 £400 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 26 September 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for ITSM.

1 32 (66.67%) ITIL
2 20 (41.67%) MS Office
3 18 (37.50%) Service Management
4 16 (33.33%) Windows
5 15 (31.25%) Microsoft
6 13 (27.08%) MS Excel
7 11 (22.92%) Oracle
7 11 (22.92%) Change Management
8 10 (20.83%) SQL
8 10 (20.83%) Active Directory
8 10 (20.83%) Release Management
9 9 (18.75%) J2EE
10 8 (16.67%) Data Analysis
10 8 (16.67%) Business Analysis
10 8 (16.67%) Linux
10 8 (16.67%) Client/Server
10 8 (16.67%) Mainframe
10 8 (16.67%) Remedy
10 8 (16.67%) Remedy ITSM
10 8 (16.67%) Windows 7
10 8 (16.67%) Analytical Skills
11 7 (14.58%) Office 365
11 7 (14.58%) Project Management
11 7 (14.58%) Web Services
11 7 (14.58%) Manufacturing
12 6 (12.50%) .NET
12 6 (12.50%) Java
12 6 (12.50%) SharePoint
13 5 (10.42%) BMC
13 5 (10.42%) PL/SQL

ITSM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.50%) SharePoint
2 5 (10.42%) Skype for Business
3 4 (8.33%) BizTalk Server
4 3 (6.25%) MS Exchange
5 2 (4.17%) Blackberry Enterprise Server
6 1 (2.08%) Oracle Workflow
6 1 (2.08%) SharePoint Server
6 1 (2.08%) WebSphere
Applications
1 20 (41.67%) MS Office
2 13 (27.08%) MS Excel
3 1 (2.08%) MS PowerPoint
Business Applications
1 8 (16.67%) Remedy ITSM
2 4 (8.33%) Dynamics CRM
3 1 (2.08%) Remedy AR System
Cloud Services
1 7 (14.58%) Office 365
2 5 (10.42%) Microsoft Azure
3 4 (8.33%) Yammer
4 1 (2.08%) Azure Active Directory
Communications & Networking
1 3 (6.25%) Remote Desktop
1 3 (6.25%) VoIP
2 2 (4.17%) TCP/IP
3 1 (2.08%) DHCP
3 1 (2.08%) DNS
3 1 (2.08%) HTTP
3 1 (2.08%) LDAP
3 1 (2.08%) SAN
3 1 (2.08%) Skype
3 1 (2.08%) SSL
3 1 (2.08%) Structured Cabling
Database & Business Intelligence
1 5 (10.42%) Essbase
1 5 (10.42%) MS Access
2 4 (8.33%) SQL Server
3 3 (6.25%) DB2
4 1 (2.08%) BusinessObjects
Development Applications
1 1 (2.08%) AdminStudio
1 1 (2.08%) Oracle Forms
General
1 7 (14.58%) Manufacturing
2 5 (10.42%) Retail
3 3 (6.25%) Marketing
4 2 (4.17%) Automotive
4 2 (4.17%) Finance
5 1 (2.08%) Pharmaceutical
5 1 (2.08%) Telecoms
Job Titles
1 25 (52.08%) Analyst
2 10 (20.83%) Developer
3 9 (18.75%) Support Analyst
4 8 (16.67%) IT Analyst
5 7 (14.58%) Service Analyst
6 6 (12.50%) Desktop Support
7 5 (10.42%) Service Desk Analyst
8 4 (8.33%) Applications Support
8 4 (8.33%) Remedy Developer
9 3 (6.25%) Applications Support Analyst
9 3 (6.25%) Facilities Analyst
9 3 (6.25%) Help Desk Analyst
9 3 (6.25%) Help Desk Support
9 3 (6.25%) Help Desk Support Analyst
9 3 (6.25%) Oracle Developer
9 3 (6.25%) Remedy Analyst
10 2 (4.17%) 1st Line Service Desk Analyst
10 2 (4.17%) Active Directory Analyst
10 2 (4.17%) ITIL Service Architect
10 2 (4.17%) ITSM Analyst
Libraries, Frameworks & Software Standards
1 9 (18.75%) J2EE
2 7 (14.58%) Web Services
3 6 (12.50%) .NET
4 5 (10.42%) Oracle ADF
5 3 (6.25%) COM
6 1 (2.08%) Ajax
6 1 (2.08%) HTML
6 1 (2.08%) SAML
6 1 (2.08%) Spring
Miscellaneous
1 8 (16.67%) Analytical Skills
1 8 (16.67%) Client/Server
1 8 (16.67%) Mainframe
2 4 (8.33%) Data Centre
2 4 (8.33%) User Experience
3 3 (6.25%) Blackberry
4 2 (4.17%) Driving Licence
4 2 (4.17%) Video Conferencing
5 1 (2.08%) CMDB
5 1 (2.08%) Informatics
5 1 (2.08%) iPad
5 1 (2.08%) iPhone
5 1 (2.08%) Management Information System
5 1 (2.08%) Mathematics
5 1 (2.08%) NHS
5 1 (2.08%) Smartphone
5 1 (2.08%) Virtual Team
Operating Systems
1 16 (33.33%) Windows
2 8 (16.67%) Linux
2 8 (16.67%) Windows 7
3 5 (10.42%) Windows 8
4 3 (6.25%) Windows Server
4 3 (6.25%) Windows Server 2003
4 3 (6.25%) Windows Server 2008
5 2 (4.17%) Android
5 2 (4.17%) Windows 10
6 1 (2.08%) Apple iOS
6 1 (2.08%) Windows Phone
Processes & Methodologies
1 32 (66.67%) ITIL
2 18 (37.50%) Service Management
3 11 (22.92%) Change Management
4 10 (20.83%) Release Management
5 8 (16.67%) Business Analysis
5 8 (16.67%) Data Analysis
6 7 (14.58%) Project Management
7 5 (10.42%) Business Intelligence
7 5 (10.42%) Data Management
7 5 (10.42%) ITIL V3
7 5 (10.42%) Time Management
8 4 (8.33%) Case Management
8 4 (8.33%) Continuous Improvement
8 4 (8.33%) CRM
8 4 (8.33%) Document Management
8 4 (8.33%) Service Delivery
8 4 (8.33%) Unit Testing
9 3 (6.25%) Asset Management
9 3 (6.25%) Problem Management
9 3 (6.25%) Workflow
Programming Languages
1 10 (20.83%) SQL
2 6 (12.50%) Java
3 5 (10.42%) PL/SQL
3 5 (10.42%) Python
3 5 (10.42%) VB
3 5 (10.42%) VB.NET
4 4 (8.33%) COBOL
Qualifications
1 4 (8.33%) ITIL Certification
2 2 (4.17%) MCSE
2 2 (4.17%) Microsoft Certification
2 2 (4.17%) Security Cleared
3 1 (2.08%) A+ Certification
3 1 (2.08%) Degree
3 1 (2.08%) MCP
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 1 (2.08%) Data Quality
System Software
1 10 (20.83%) Active Directory
2 1 (2.08%) Virtual Machines
Systems Management
1 2 (4.17%) Tivoli Storage Manager
2 1 (2.08%) SCCM
2 1 (2.08%) Tivoli
Vendors
1 15 (31.25%) Microsoft
2 11 (22.92%) Oracle
3 8 (16.67%) Remedy
4 5 (10.42%) BMC
4 5 (10.42%) SAP
5 4 (8.33%) Infor
5 4 (8.33%) Salesforce.com
6 3 (6.25%) Apple
7 1 (2.08%) Cisco
7 1 (2.08%) IBM
7 1 (2.08%) Tableau
7 1 (2.08%) Veeam
7 1 (2.08%) Virgin Media
7 1 (2.08%) VMware
Hertfordshire
Uniting Ambition
Rate: £125 - 140 per day
Posted: 6 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 6 days ago