The table below looks at the statistics for ITSM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 111 104 106
Rank change year-on-year
-7 +2
Contract jobs citing ITSM 17 24 16
As % of all contract IT jobs located in the East of England 0.66% 1.05% 0.67%
As % of the Processes & Methodologies category 0.89% 1.49% 0.99%
Number of daily rates quoted 11 13 4
Average daily rate
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£375 £125 £338
Average daily rate % change year-on-year
+200.00% -63.04%
90% offered a daily rate of more than £145 £119 £255
10% offered a daily rate of more than £425 £247 £374
UK excluding London average daily rate £375 £344 £313
% change year-on-year
+9.09% +10.00%
Number of hourly rates quoted 2 0 5
Average hourly rate £16.25 - £32.50
90% offered a hourly rate of more than £13.25 - £25.47
10% offered a hourly rate of more than £19.25 - £34.00
UK excluding London average hourly rate £15.00 £19.35 £16.00
% change year-on-year
-22.48% +20.93%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1912 1608 1621
As % of all contract IT jobs located in the East of England 74.75% 70.50% 67.46%
Number of daily rates quoted 1176 884 898
Average daily rate £413 £390 £375
Average daily rate % change year-on-year
+5.76% +4.00%
90% offered a daily rate of more than £250 £235 £250
10% offered a daily rate of more than £575 £500 £550
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 129 146 122
Average hourly rate £22.50 £32.50 £32.50
Average hourly rate % change year-on-year
-30.76% -
90% offered a hourly rate of more than £12.00 £12.00 £13.03
10% offered a hourly rate of more than £43.75 £41.50 £47.50
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

ITSM
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East of England region.

ITSM Daily Rate Trend in the East of England

ITSM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 30 January 2015.

ITSM Daily Rate Histogram in the East of England

ITSM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East of England region.

ITSM Hourly Rate Trend in the East of England

ITSM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the East of England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +2 8 £425 +256.85% 2
Hertfordshire +6 7 £350 +180.00% 11
Bedfordshire -9 1 £500 +81.81% 2
Cambridgeshire -19 1 - - 4
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 30 January 2015, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 22 (68.75%) Service Management
2 19 (59.38%) ITIL
3 8 (25.00%) Web Services
3 8 (25.00%) XML
4 7 (21.88%) Change Management
5 6 (18.75%) MS Office
5 6 (18.75%) HTML
5 6 (18.75%) JavaScript
5 6 (18.75%) LDAP
5 6 (18.75%) VPN
5 6 (18.75%) SSL
5 6 (18.75%) Workflow
5 6 (18.75%) SaaS
5 6 (18.75%) ServiceNow
6 5 (15.63%) Lync
6 5 (15.63%) Incident Management
6 5 (15.63%) SLA
6 5 (15.63%) Active Directory
6 5 (15.63%) SharePoint
6 5 (15.63%) SQL
6 5 (15.63%) Project Management
7 4 (12.50%) Migration
7 4 (12.50%) Windows
7 4 (12.50%) Agile Software Development
8 3 (9.38%) Manufacturing
8 3 (9.38%) Remedy ITSM
8 3 (9.38%) Time Management
8 3 (9.38%) Waterfall
8 3 (9.38%) Agile Project Management
8 3 (9.38%) ITIL V3

ITSM
Top Related IT Skills in the East of England by Category

For the 6 months to 30 January 2015, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) Lync
1 5 (15.63%) SharePoint
Applications
1 6 (18.75%) MS Office
2 2 (6.25%) MS Excel
3 1 (3.13%) Spreadsheet
Business Applications
1 3 (9.38%) Remedy ITSM
Cloud Services
1 6 (18.75%) SaaS
Communications & Networking
1 6 (18.75%) LDAP
1 6 (18.75%) VPN
1 6 (18.75%) SSL
2 1 (3.13%) DHCP
2 1 (3.13%) DNS
Database & Business Intelligence
1 2 (6.25%) SQL Server
1 2 (6.25%) SQL Server 2008
Development Applications
1 2 (6.25%) Oracle Forms
General
1 3 (9.38%) Manufacturing
2 2 (6.25%) Pharmaceutical
2 2 (6.25%) Finance
3 1 (3.13%) Retail
3 1 (3.13%) Automotive
Job Titles
1 8 (25.00%) Consultant
2 6 (18.75%) Project Manager
2 6 (18.75%) Implementation Consultant
2 6 (18.75%) Analyst
2 6 (18.75%) ServiceNow Consultant
3 5 (15.63%) Service Desk Team Leader
3 5 (15.63%) Team Leader
4 2 (6.25%) Developer
4 2 (6.25%) 1st Line Support
4 2 (6.25%) Applications Support
4 2 (6.25%) Software Licensing Analyst
4 2 (6.25%) ITSM Consultant
4 2 (6.25%) IT Project Manager
5 1 (3.13%) Integration Analyst
5 1 (3.13%) Business Integration Analyst
5 1 (3.13%) Integration Tester
5 1 (3.13%) Senior Integration Tester
5 1 (3.13%) Linux Engineer
5 1 (3.13%) Remedy Consultant
5 1 (3.13%) Incident Manager
Libraries, Frameworks & Software Standards
1 8 (25.00%) Web Services
1 8 (25.00%) XML
2 6 (18.75%) HTML
3 3 (9.38%) .NET
4 2 (6.25%) Middleware
4 2 (6.25%) SAP PI
Miscellaneous
1 3 (9.38%) Management Information System
1 3 (9.38%) Analytical Skills
2 2 (6.25%) NHS
3 1 (3.13%) Mathematics
3 1 (3.13%) Computer Science
Operating Systems
1 4 (12.50%) Windows
2 3 (9.38%) Linux
2 3 (9.38%) Windows 7
3 2 (6.25%) UNIX
3 2 (6.25%) Windows 8
4 1 (3.13%) Windows Server 2008
4 1 (3.13%) Windows 2000
4 1 (3.13%) Windows XP
4 1 (3.13%) Windows Server 2003
Processes & Methodologies
1 22 (68.75%) Service Management
2 19 (59.38%) ITIL
3 7 (21.88%) Change Management
4 6 (18.75%) Workflow
5 5 (15.63%) Incident Management
5 5 (15.63%) Project Management
6 4 (12.50%) Migration
6 4 (12.50%) Agile Software Development
7 3 (9.38%) Time Management
7 3 (9.38%) Waterfall
7 3 (9.38%) Agile Project Management
7 3 (9.38%) ITIL V3
7 3 (9.38%) PRINCE2
8 2 (6.25%) Software Asset Management
8 2 (6.25%) Software License Management
8 2 (6.25%) Software Licensing
8 2 (6.25%) Analytics
8 2 (6.25%) Unit Testing
8 2 (6.25%) Asset Management
8 2 (6.25%) Business Analysis
Programming Languages
1 6 (18.75%) JavaScript
2 5 (15.63%) SQL
3 2 (6.25%) Perl
3 2 (6.25%) PL/SQL
3 2 (6.25%) Korn
Qualifications
1 2 (6.25%) Degree
2 1 (3.13%) MCITP
2 1 (3.13%) SC Cleared
2 1 (3.13%) Security Cleared
2 1 (3.13%) MCSE
2 1 (3.13%) MCSA
2 1 (3.13%) Microsoft Certification
2 1 (3.13%) ITIL Certification
2 1 (3.13%) MCP
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 2 (6.25%) COBIT
3 1 (3.13%) Sarbanes-Oxley
System Software
1 5 (15.63%) Active Directory
2 1 (3.13%) VMware Infrastructure
Systems Management
1 1 (3.13%) WSUS
1 1 (3.13%) SCCM
1 1 (3.13%) SCOM
Vendors
1 6 (18.75%) ServiceNow
2 3 (9.38%) Microsoft
2 3 (9.38%) Oracle
2 3 (9.38%) Remedy
2 3 (9.38%) BMC
3 2 (6.25%) SAP
4 1 (3.13%) VMware
4 1 (3.13%) Apple
Peterborough, Cambridgeshire
Uniting Ambition
Rate: £150 - 210 per year
Posted: 3 days ago