The table below looks at the statistics for ITSM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 101 115 104
Rank change year-on-year
+14 -11
Contract jobs citing ITSM 26 16 29
As % of all contract IT jobs located in the East of England 1.08% 0.63% 1.25%
As % of the Processes & Methodologies category 1.38% 0.83% 1.71%
Number of daily rates quoted 15 10 17
Average daily rate £350 £363 £127
Average daily rate % change year-on-year
-3.44% +185.43%
90% offered a daily rate of more than £174 £143 £119
10% offered a daily rate of more than £385 £433 £413
UK excluding London average daily rate £350 £375 £352
% change year-on-year
-6.66% +6.53%
Number of hourly rates quoted 1 2 1
Average hourly rate £25.00 £16.25 £26.00
Average hourly rate % change year-on-year
+53.84% -37.50%
UK excluding London average hourly rate £13.00 £15.50 £22.50
% change year-on-year
-16.12% -31.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1888 1935 1692
As % of all contract IT jobs located in the East of England 78.60% 75.97% 72.81%
Number of daily rates quoted 1143 1181 945
Average daily rate £425 £413 £400
Average daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £281 £250 £245
10% offered a daily rate of more than £588 £575 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 162 141 145
Average hourly rate £40.00 £22.50 £31.00
Average hourly rate % change year-on-year
+77.77% -27.41%
90% offered a hourly rate of more than £15.00 £12.00 £12.15
10% offered a hourly rate of more than £55.00 £43.75 £41.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East of England region.

ITSM Daily Rate Trend in the East of England

ITSM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 8 February 2016.

ITSM Daily Rate Histogram in the East of England

ITSM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East of England region.

ITSM Hourly Rate Trend in the East of England

ITSM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the East of England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +10 18 £356 +25.00% 1
Cambridgeshire +16 8 £320 -
Hertfordshire +6 5 £356 +1.78% 6
Bedfordshire +6 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 8 February 2016, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 34 (72.34%) ITIL
2 29 (61.70%) Service Management
3 15 (31.91%) Windows
4 14 (29.79%) ServiceNow
5 12 (25.53%) ITIL V3
6 11 (23.40%) Microsoft
7 10 (21.28%) Analytical Skills
8 7 (14.89%) Service Delivery
8 7 (14.89%) Telecoms
8 7 (14.89%) Remedy
8 7 (14.89%) MS Excel
8 7 (14.89%) MS Office
8 7 (14.89%) Knowledge Management
8 7 (14.89%) Windows 7
8 7 (14.89%) Remedy ITSM
9 6 (12.77%) Web Services
9 6 (12.77%) BMC
9 6 (12.77%) Active Directory
10 5 (10.64%) VoIP
10 5 (10.64%) Microsoft Certification
10 5 (10.64%) XML
10 5 (10.64%) Data Centre
11 4 (8.51%) ITIL Certification
11 4 (8.51%) Blackberry
11 4 (8.51%) SLA
11 4 (8.51%) Disaster Recovery
11 4 (8.51%) Apple
11 4 (8.51%) Security Cleared
11 4 (8.51%) Tableau
11 4 (8.51%) Banking

ITSM
Top Related IT Skills in the East of England by Category

For the 6 months to 8 February 2016, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.38%) Blackberry Enterprise Server
2 1 (2.13%) IBM Notes
2 1 (2.13%) SharePoint
Applications
1 7 (14.89%) MS Excel
1 7 (14.89%) MS Office
2 1 (2.13%) MS PowerPoint
Business Applications
1 7 (14.89%) Remedy ITSM
Cloud Services
1 2 (4.26%) Office 365
2 1 (2.13%) Amazon AWS
Communications & Networking
1 5 (10.64%) VoIP
2 1 (2.13%) Network Security
Database & Business Intelligence
1 2 (4.26%) SQL Server
2 1 (2.13%) MS Access
Development Applications
1 1 (2.13%) SoapUI
General
1 7 (14.89%) Telecoms
2 4 (8.51%) Banking
3 3 (6.38%) Finance
3 3 (6.38%) Retail
4 1 (2.13%) Local Government
4 1 (2.13%) Manufacturing
4 1 (2.13%) Marketing
Job Titles
1 14 (29.79%) Analyst
2 10 (21.28%) Service Manager
3 9 (19.15%) Desktop Support
4 8 (17.02%) Service Analyst
4 8 (17.02%) Service Management Manager
5 4 (8.51%) IT Analyst
5 4 (8.51%) ITIL Service Analyst
6 3 (6.38%) Architect
6 3 (6.38%) Consultant
6 3 (6.38%) ITSM Consultant
6 3 (6.38%) Remedy Analyst
6 3 (6.38%) Report Analyst
6 3 (6.38%) Service Desk Analyst
6 3 (6.38%) Service Management Analyst
7 2 (4.26%) Integration Analyst
7 2 (4.26%) IT Consultant
7 2 (4.26%) IT Manager
7 2 (4.26%) IT Services Manager
7 2 (4.26%) Management Consultant
7 2 (4.26%) Project Manager
Libraries, Frameworks & Software Standards
1 6 (12.77%) Web Services
2 5 (10.64%) XML
3 1 (2.13%) J2EE
Miscellaneous
1 10 (21.28%) Analytical Skills
2 5 (10.64%) Data Centre
3 4 (8.51%) Blackberry
4 3 (6.38%) CMDB
4 3 (6.38%) Computer Science
4 3 (6.38%) Management Information System
5 1 (2.13%) Client/Server
5 1 (2.13%) Mainframe
5 1 (2.13%) Mobile Computing
Operating Systems
1 15 (31.91%) Windows
2 7 (14.89%) Windows 7
3 3 (6.38%) Linux
4 2 (4.26%) CentOS
4 2 (4.26%) Ubuntu
4 2 (4.26%) Windows Server 2008
5 1 (2.13%) Android
5 1 (2.13%) Mac OS X
5 1 (2.13%) Windows 8
5 1 (2.13%) Windows Server
5 1 (2.13%) Windows Server 2003
5 1 (2.13%) Windows Server 2012
Processes & Methodologies
1 34 (72.34%) ITIL
2 29 (61.70%) Service Management
3 12 (25.53%) ITIL V3
4 7 (14.89%) Knowledge Management
4 7 (14.89%) Service Delivery
5 4 (8.51%) Disaster Recovery
6 3 (6.38%) Asset Management
6 3 (6.38%) Continuous Improvement
6 3 (6.38%) Migration
6 3 (6.38%) PRINCE2
6 3 (6.38%) Project Management
6 3 (6.38%) Time Management
7 2 (4.26%) Integration Testing
7 2 (4.26%) Requirements Analysis
7 2 (4.26%) Root Cause Analysis
7 2 (4.26%) Use Case
8 1 (2.13%) Budget Control
8 1 (2.13%) Capacity Planning
8 1 (2.13%) Problem Management
8 1 (2.13%) Release Management
Programming Languages
1 3 (6.38%) JavaScript
2 2 (4.26%) PowerShell
3 1 (2.13%) C++
3 1 (2.13%) SQL
Qualifications
1 5 (10.64%) Microsoft Certification
2 4 (8.51%) ITIL Certification
2 4 (8.51%) Security Cleared
3 3 (6.38%) Degree
3 3 (6.38%) MCSE
4 1 (2.13%) SC Cleared
Quality Assurance & Compliance
1 4 (8.51%) SLA
System Software
1 6 (12.77%) Active Directory
2 2 (4.26%) XenDesktop
Systems Management
1 1 (2.13%) SCCM
Vendors
1 14 (29.79%) ServiceNow
2 11 (23.40%) Microsoft
3 7 (14.89%) Remedy
4 6 (12.77%) BMC
5 4 (8.51%) Apple
5 4 (8.51%) Tableau
6 2 (4.26%) Citrix
6 2 (4.26%) FrontRange
7 1 (2.13%) CheckPoint
7 1 (2.13%) Dell
7 1 (2.13%) HP
7 1 (2.13%) Lotus
7 1 (2.13%) Oracle
7 1 (2.13%) Sun
East of England
Real Staffing
Rate: competitive
Posted: 18 days ago