The table below looks at the statistics for ITSM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 119 103 118
Rank change year-on-year
-16 +15
Contract jobs citing ITSM 22 21 13
As % of all contract IT jobs located in the East of England 0.77% 0.87% 0.46%
As % of the Processes & Methodologies category 1.03% 1.25% 0.69%
Number of daily rates quoted 12 11 2
Average daily rate
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£425 £127 £271
Average daily rate % change year-on-year
+234.64% -53.17%
90% offered a daily rate of more than £235 £119 £238
10% offered a daily rate of more than £448 £400 £304
UK excluding London average daily rate £400 £375 £324
% change year-on-year
+6.66% +15.91%
Number of hourly rates quoted 3 1 6
Average hourly rate £20.00 £14.00 £32.50
Average hourly rate % change year-on-year
+42.85% -56.92%
90% offered a hourly rate of more than £14.00 £14.00 £17.89
10% offered a hourly rate of more than £24.00 £14.00 £33.75
UK excluding London average hourly rate £15.00 £18.70 £14.50
% change year-on-year
-19.78% +28.96%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2146 1674 1880
As % of all contract IT jobs located in the East of England 75.59% 69.03% 66.93%
Number of daily rates quoted 1368 922 1033
Average daily rate £425 £363 £400
Average daily rate % change year-on-year
+17.24% -9.37%
90% offered a daily rate of more than £265 £213 £250
10% offered a daily rate of more than £575 £500 £538
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 132 161 178
Average hourly rate £25.00 £32.50 £32.50
Average hourly rate % change year-on-year
-23.07% -
90% offered a hourly rate of more than £12.00 £14.00 £13.50
10% offered a hourly rate of more than £47.00 £44.00 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East of England region.

ITSM Daily Rate Trend in the East of England

ITSM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 19 December 2014.

ITSM Daily Rate Histogram in the East of England

ITSM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East of England region.

ITSM Hourly Rate Trend in the East of England

ITSM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 19 December 2014.

ITSM Hourly Rate Histogram in the East of England

ITSM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the East of England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -6 9 £425 +240.00% 1
Cambridgeshire -5 8 £435 -
Hertfordshire -6 4 £350 -12.50% 4
Bedfordshire - 1 £450 - 1
Suffolk - - - -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 19 December 2014, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 22 (64.71%) Service Management
2 21 (61.76%) ITIL
3 9 (26.47%) Windows
4 8 (23.53%) Change Management
5 6 (17.65%) Workflow
5 6 (17.65%) MS Office
5 6 (17.65%) Web Services
5 6 (17.65%) XML
5 6 (17.65%) HTML
5 6 (17.65%) JavaScript
5 6 (17.65%) LDAP
5 6 (17.65%) VPN
5 6 (17.65%) SSL
5 6 (17.65%) SaaS
5 6 (17.65%) ServiceNow
6 5 (14.71%) Windows Server 2008
6 5 (14.71%) Incident Management
6 5 (14.71%) Problem Management
6 5 (14.71%) SLA
6 5 (14.71%) SQL
6 5 (14.71%) Project Management
7 4 (11.76%) Citrix
7 4 (11.76%) NetApp
7 4 (11.76%) Active Directory
7 4 (11.76%) MS Exchange
7 4 (11.76%) SharePoint
7 4 (11.76%) Migration
7 4 (11.76%) Time Management
7 4 (11.76%) XenApp
7 4 (11.76%) Lync

ITSM
Top Related IT Skills in the East of England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) MS Exchange
1 4 (11.76%) SharePoint
1 4 (11.76%) Lync
1 4 (11.76%) Exchange Server 2010
1 4 (11.76%) Exchange Server 2013
2 1 (2.94%) IBM Notes
Applications
1 6 (17.65%) MS Office
2 2 (5.88%) MS Excel
3 1 (2.94%) Spreadsheet
Business Applications
1 2 (5.88%) assyst
1 2 (5.88%) Remedy ITSM
2 1 (2.94%) MFGPRO
Cloud Services
1 6 (17.65%) SaaS
Communications & Networking
1 6 (17.65%) LDAP
1 6 (17.65%) VPN
1 6 (17.65%) SSL
2 1 (2.94%) DHCP
2 1 (2.94%) DNS
Database & Business Intelligence
1 2 (5.88%) SQL Server
1 2 (5.88%) SQL Server 2008
Development Applications
1 2 (5.88%) Oracle Forms
General
1 3 (8.82%) Law
1 3 (8.82%) Manufacturing
2 2 (5.88%) Finance
2 2 (5.88%) Pharmaceutical
3 1 (2.94%) Publishing
3 1 (2.94%) Legal
3 1 (2.94%) Retail
3 1 (2.94%) Automotive
Job Titles
1 8 (23.53%) Consultant
2 6 (17.65%) Project Manager
2 6 (17.65%) Implementation Consultant
2 6 (17.65%) ServiceNow Consultant
3 5 (14.71%) Team Leader
3 5 (14.71%) Problem Manager
3 5 (14.71%) Analyst
4 4 (11.76%) Service Desk Team Leader
5 2 (5.88%) 1st Line Support
5 2 (5.88%) Developer
5 2 (5.88%) Applications Support
5 2 (5.88%) IT Project Manager
5 2 (5.88%) Incident Manager
5 2 (5.88%) Service Manager
5 2 (5.88%) ITSM Consultant
6 1 (2.94%) Software Licensing Analyst
6 1 (2.94%) Incident & Problem Manager
6 1 (2.94%) 1st Line Support Analyst
6 1 (2.94%) 1st Line Support Engineer
6 1 (2.94%) Desktop Administrator
Libraries, Frameworks & Software Standards
1 6 (17.65%) Web Services
1 6 (17.65%) XML
1 6 (17.65%) HTML
2 3 (8.82%) .NET
3 1 (2.94%) EDI
Miscellaneous
1 4 (11.76%) Analytical Skills
2 3 (8.82%) Management Information System
3 2 (5.88%) NHS
4 1 (2.94%) Mathematics
4 1 (2.94%) Computer Science
4 1 (2.94%) GIS
Operating Systems
1 9 (26.47%) Windows
2 5 (14.71%) Windows Server 2008
3 4 (11.76%) Windows 7
4 3 (8.82%) Linux
5 2 (5.88%) UNIX
5 2 (5.88%) Windows 8
6 1 (2.94%) Windows XP
6 1 (2.94%) Windows 2000
6 1 (2.94%) Windows Server 2003
Processes & Methodologies
1 22 (64.71%) Service Management
2 21 (61.76%) ITIL
3 8 (23.53%) Change Management
4 6 (17.65%) Workflow
5 5 (14.71%) Incident Management
5 5 (14.71%) Problem Management
5 5 (14.71%) Project Management
6 4 (11.76%) Migration
6 4 (11.76%) Time Management
6 4 (11.76%) Root Cause Analysis
7 3 (8.82%) ITIL V3
7 3 (8.82%) Agile Project Management
7 3 (8.82%) Waterfall
7 3 (8.82%) Agile Software Development
7 3 (8.82%) PRINCE2
8 2 (5.88%) Business Analysis
8 2 (5.88%) Service Delivery
8 2 (5.88%) Unit Testing
8 2 (5.88%) Analytics
9 1 (2.94%) Infrastructure Management
Programming Languages
1 6 (17.65%) JavaScript
2 5 (14.71%) SQL
3 2 (5.88%) Perl
3 2 (5.88%) PL/SQL
3 2 (5.88%) Korn
Qualifications
1 3 (8.82%) Degree
1 3 (8.82%) ITIL Certification
2 1 (2.94%) SC Cleared
2 1 (2.94%) Security Cleared
2 1 (2.94%) MCITP
2 1 (2.94%) MCSE
2 1 (2.94%) MCSA
2 1 (2.94%) MCP
2 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 5 (14.71%) SLA
2 2 (5.88%) Sarbanes-Oxley
3 1 (2.94%) COBIT
System Software
1 4 (11.76%) Active Directory
1 4 (11.76%) XenApp
2 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) SCCM
1 1 (2.94%) SCOM
1 1 (2.94%) WSUS
Vendors
1 6 (17.65%) ServiceNow
2 4 (11.76%) Citrix
2 4 (11.76%) NetApp
3 3 (8.82%) Oracle
4 2 (5.88%) Remedy
4 2 (5.88%) BMC
4 2 (5.88%) Microsoft
5 1 (2.94%) QAD
5 1 (2.94%) VMware
5 1 (2.94%) EMC
5 1 (2.94%) Lotus
5 1 (2.94%) Apple
Essex
Capita - ITPS
Rate: £140 - £150 per day
Posted: 2 days ago
East of England
Interquest - Sand Resources
Rate: £350.00 - £650.00 per day
Posted: 4 days ago
East Anglia
HP
Posted: 22 days ago