The table below looks at the statistics for ITSM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 100 122 112
Rank change year-on-year
+22 -10
Contract jobs citing ITSM 47 23 12
As % of all contract IT jobs located in the East of England 1.50% 0.76% 0.50%
As % of the Processes & Methodologies category 1.96% 1.01% 0.70%
Number of daily rates quoted 27 12 8
Average daily rate
Keep up to 90%
of your Daily Rate
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£410 £450 £413
Average daily rate % change year-on-year
-8.88% +9.09%
90% offered a daily rate of more than £190 £325 £388
10% offered a daily rate of more than £435 £500 £425
UK excluding London average daily rate £375 £386 £348
% change year-on-year
-2.91% +11.15%
Number of hourly rates quoted 3 5 1
Average hourly rate £10.50 £20.75 £140.00
Average hourly rate % change year-on-year
-49.39% -85.17%
UK excluding London average hourly rate £18.51 £16.88 £15.50
% change year-on-year
+9.68% +8.87%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2401 2277 1712
As % of all contract IT jobs located in the East of England 76.81% 75.25% 71.57%
Number of daily rates quoted 1469 1324 886
Average daily rate £400 £393 £375
Average daily rate % change year-on-year
+1.91% +4.66%
90% offered a daily rate of more than £262 £250 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 161 157 139
Average hourly rate £32.50 £29.00 £33.00
Average hourly rate % change year-on-year
+12.06% -12.12%
90% offered a hourly rate of more than £12.00 £13.80 £16.00
10% offered a hourly rate of more than £50.00 £41.95 £42.50
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

ITSM
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East of England region.

ITSM Daily Rate Trend in the East of England

ITSM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East of England region over the 3 months to 28 July 2015.

ITSM Daily Rate Histogram in the East of England

ITSM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East of England region.

ITSM Hourly Rate Trend in the East of England

ITSM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the East of England region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 21 £313 - 8
Cambridgeshire -2 13 £301 +33.88% 2
Essex -15 11 £413 -8.33%
Norfolk - 2 £188 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 28 July 2015, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 46 (63.01%) ITIL
2 34 (46.58%) Service Management
3 19 (26.03%) Change Management
4 15 (20.55%) Finance
4 15 (20.55%) Service Delivery
5 14 (19.18%) Linux
6 12 (16.44%) Remedy
6 12 (16.44%) Remedy ITSM
7 11 (15.07%) Stakeholder Management
8 10 (13.70%) Windows
8 10 (13.70%) MS Office
9 8 (10.96%) Oracle
9 8 (10.96%) Middleware
9 8 (10.96%) Analytical Skills
10 7 (9.59%) ITIL V3
10 7 (9.59%) Continuous Improvement
10 7 (9.59%) Degree
10 7 (9.59%) SQL
10 7 (9.59%) SAP
10 7 (9.59%) XML
10 7 (9.59%) PRINCE2
11 6 (8.22%) Tomcat
11 6 (8.22%) Project Management
11 6 (8.22%) Microsoft
11 6 (8.22%) ITIL Certification
11 6 (8.22%) Incident Management
11 6 (8.22%) ServiceNow
12 5 (6.85%) Systems Analysis
12 5 (6.85%) Oracle Application Server
12 5 (6.85%) Security Cleared

ITSM
Top Related IT Skills in the East of England by Category

For the 6 months to 28 July 2015, IT contractor jobs across the East of England region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.22%) Tomcat
2 5 (6.85%) Oracle Application Server
3 4 (5.48%) SharePoint
4 2 (2.74%) BizTalk Server
4 2 (2.74%) LiveLink
4 2 (2.74%) SharePoint 2010
4 2 (2.74%) Lync
4 2 (2.74%) SharePoint 2013
5 1 (1.37%) WebSphere
5 1 (1.37%) WebLogic
5 1 (1.37%) Apache
Applications
1 10 (13.70%) MS Office
2 5 (6.85%) MS Excel
3 3 (4.11%) MS PowerPoint
4 1 (1.37%) Spreadsheet
4 1 (1.37%) MS Visio
Business Applications
1 12 (16.44%) Remedy ITSM
2 2 (2.74%) Agresso
2 2 (2.74%) MFGPRO
2 2 (2.74%) Dynamics CRM
3 1 (1.37%) SAP ERP
3 1 (1.37%) SAP R/3
Cloud Services
1 2 (2.74%) Office 365
Communications & Networking
1 3 (4.11%) VoIP
1 3 (4.11%) Intranet
1 3 (4.11%) Internet
2 1 (1.37%) RTP
2 1 (1.37%) Firewall
2 1 (1.37%) NAS
2 1 (1.37%) Cisco Nexus
2 1 (1.37%) HTTP
2 1 (1.37%) TCP/IP
2 1 (1.37%) DNS
2 1 (1.37%) SAN
Database & Business Intelligence
1 2 (2.74%) SQL Server Reporting Services
1 2 (2.74%) SQL Server Integration Services
1 2 (2.74%) SQL Server Analysis Services
1 2 (2.74%) Oracle Database
2 1 (1.37%) SQL Server
2 1 (1.37%) BusinessObjects
2 1 (1.37%) SAP BW
Development Applications
1 5 (6.85%) Oracle Forms
2 3 (4.11%) SoapUI
3 1 (1.37%) ClearCase
3 1 (1.37%) MSI
General
1 15 (20.55%) Finance
2 4 (5.48%) Legal
3 2 (2.74%) Manufacturing
3 2 (2.74%) Back Office
4 1 (1.37%) Telecoms
Job Titles
1 29 (39.73%) Analyst
2 14 (19.18%) Service Analyst
3 9 (12.33%) Service Manager
4 7 (9.59%) Service Desk Analyst
5 6 (8.22%) Developer
5 6 (8.22%) Business Analyst
5 6 (8.22%) Systems Analyst
6 5 (6.85%) Consultant
6 5 (6.85%) Project Manager
6 5 (6.85%) Oracle Developer
6 5 (6.85%) Report Analyst
7 4 (5.48%) Change Manager
7 4 (5.48%) IT Assistant
8 3 (4.11%) Test Leader
8 3 (4.11%) ITIL Service Manager
8 3 (4.11%) ITIL Change Manager
8 3 (4.11%) Systems Analyst Programmer
8 3 (4.11%) Analyst Programmer
8 3 (4.11%) Management Consultant
8 3 (4.11%) IT Consultant
Libraries, Frameworks & Software Standards
1 8 (10.96%) Middleware
2 7 (9.59%) XML
3 5 (6.85%) Oracle Fusion
4 3 (4.11%) .NET
4 3 (4.11%) SAP PI
5 1 (1.37%) HTML
5 1 (1.37%) SAP Basis
5 1 (1.37%) Application Packaging
5 1 (1.37%) Web Services
5 1 (1.37%) WebSphere MQ
Miscellaneous
1 8 (10.96%) Analytical Skills
2 3 (4.11%) Management Information System
3 2 (2.74%) CMDB
4 1 (1.37%) Enterprise Software
4 1 (1.37%) User Experience
4 1 (1.37%) PKI
4 1 (1.37%) Statistics
4 1 (1.37%) Data Centre
Operating Systems
1 14 (19.18%) Linux
2 10 (13.70%) Windows
3 4 (5.48%) Windows 7
4 2 (2.74%) Windows Server 2003
4 2 (2.74%) Ubuntu
4 2 (2.74%) CentOS
5 1 (1.37%) Red Hat Enterprise Linux
5 1 (1.37%) Windows Server 2008
5 1 (1.37%) UNIX
5 1 (1.37%) Windows XP
5 1 (1.37%) Mac OS X
5 1 (1.37%) Windows Server 2012
Processes & Methodologies
1 46 (63.01%) ITIL
2 34 (46.58%) Service Management
3 19 (26.03%) Change Management
4 15 (20.55%) Service Delivery
5 11 (15.07%) Stakeholder Management
6 7 (9.59%) PRINCE2
6 7 (9.59%) ITIL V3
6 7 (9.59%) Continuous Improvement
7 6 (8.22%) Project Management
7 6 (8.22%) Incident Management
8 5 (6.85%) Systems Analysis
8 5 (6.85%) ERP
9 4 (5.48%) CRM
9 4 (5.48%) Migration
10 3 (4.11%) Requirements Analysis
10 3 (4.11%) Problem Management
10 3 (4.11%) Release Management
10 3 (4.11%) Change Control
10 3 (4.11%) Analytics
10 3 (4.11%) Service Desk Management
Programming Languages
1 7 (9.59%) SQL
2 4 (5.48%) Java
2 4 (5.48%) VBA
3 2 (2.74%) PowerShell
3 2 (2.74%) Perl
3 2 (2.74%) VB
Qualifications
1 7 (9.59%) Degree
2 6 (8.22%) ITIL Certification
3 5 (6.85%) Security Cleared
4 3 (4.11%) SC Cleared
5 2 (2.74%) ITIL Foundation Certificate
5 2 (2.74%) PMP
5 2 (2.74%) PMI Certification
5 2 (2.74%) Microsoft Certification
6 1 (1.37%) RHCE
Quality Assurance & Compliance
1 5 (6.85%) SLA
2 4 (5.48%) QA
3 2 (2.74%) Sarbanes-Oxley
System Software
1 4 (5.48%) Active Directory
2 2 (2.74%) Xen
2 2 (2.74%) VMware ESXi
3 1 (1.37%) VMware Infrastructure
3 1 (1.37%) vSphere
3 1 (1.37%) Microsoft App-V
Systems Management
1 1 (1.37%) Systems Management Server (SMS)
1 1 (1.37%) ZENworks
1 1 (1.37%) Backup Exec
1 1 (1.37%) ServiceCenter
1 1 (1.37%) SCCM
1 1 (1.37%) WhatsUp Gold
1 1 (1.37%) HP Quality Center
1 1 (1.37%) Puppet
1 1 (1.37%) HAProxy
Vendors
1 12 (16.44%) Remedy
2 8 (10.96%) Oracle
3 7 (9.59%) SAP
4 6 (8.22%) Microsoft
4 6 (8.22%) ServiceNow
5 5 (6.85%) BMC
6 2 (2.74%) HP
6 2 (2.74%) Avaya
6 2 (2.74%) QAD
7 1 (1.37%) VMware
7 1 (1.37%) FrontRange
7 1 (1.37%) Imperva
7 1 (1.37%) Red Hat
7 1 (1.37%) Salesforce.com
7 1 (1.37%) Symantec
7 1 (1.37%) Siebel
7 1 (1.37%) Cisco
7 1 (1.37%) IBM
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 7 hours ago
Cambridge
CPS Group
Rate: £180 - 195 per day
Posted: 20 days ago