Service Management Contracts in Hertfordshire
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Service Management skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Service Management
Rank 48 63 53
Rank change year-on-year
+15 -10
Contract jobs citing Service Management 15 5 13
As % of all contract IT jobs located in Hertfordshire 2.333% 0.517% 1.498%
As % of the Processes & Methodologies category 3.254% 0.779% 2.407%
Number of daily rates quoted 2 3 2
Average daily rate £331 £375 £388
Average daily rate % change year-on-year
-11.66% -3.22%
90% offered a daily rate of more than £286 £235 £238
10% offered a daily rate of more than £376 £395 £538
UK excluding London average daily rate £370 £340 £350
% change year-on-year
+8.82% -2.85%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £30.00
UK excluding London average hourly rate £16.72 £17.50 £18.00
% change year-on-year
-4.45% -2.77%
All Processes & Methodologies
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category		 461 642 540
As % of all contract IT jobs located in Hertfordshire 71.70% 66.32% 62.21%
Number of daily rates quoted 255 297 229
Average daily rate £410 £375 £400
Average daily rate % change year-on-year
+9.33% -6.25%
90% offered a daily rate of more than £268 £250 £275
10% offered a daily rate of more than £500 £475 £575
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 15 54 80
Average hourly rate £21.50 £32.50 £35.00
Average hourly rate % change year-on-year
-33.84% -7.14%
90% offered a hourly rate of more than £12.05 £11.88 £16.00
10% offered a hourly rate of more than £39.60 £49.00 £40.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Management
East of England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Hertfordshire Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hertfordshire region.

Hertfordshire Service Management Daily Rate Trend

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hertfordshire region.

Hertfordshire Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
St Albans - 8 - -
Stevenage - 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 20 (76.92%) ITIL
2 16 (61.54%) PRINCE2
3 11 (42.31%) MS Excel
3 11 (42.31%) Remedy
4 10 (38.46%) Project Management
4 10 (38.46%) Risk Management
5 9 (34.62%) Change Management
5 9 (34.62%) Migration
5 9 (34.62%) Microsoft
5 9 (34.62%) ISEB
6 8 (30.77%) PRINCE2 Practitioner
7 7 (26.92%) Degree
7 7 (26.92%) MS Office
8 5 (19.23%) SAN
8 5 (19.23%) VoIP
8 5 (19.23%) VPN
8 5 (19.23%) Firewall
8 5 (19.23%) Cloud Computing
8 5 (19.23%) ITIL V3
9 4 (15.38%) Infrastructure Management
9 4 (15.38%) Finance
10 3 (11.54%) Telecoms
10 3 (11.54%) HP
10 3 (11.54%) Six Sigma
10 3 (11.54%) PRINCE
10 3 (11.54%) Windows
10 3 (11.54%) Linux
10 3 (11.54%) PDCA
11 2 (7.692%) Red Hat Enterprise Linux
11 2 (7.692%) RIA

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Hertfordshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (3.846%) HTML
1 1 (3.846%) .NET
1 1 (3.846%) ASP
1 1 (3.846%) ASP.NET
Applications
1 11 (42.31%) MS Excel
2 7 (26.92%) MS Office
3 2 (7.692%) MS Project
3 2 (7.692%) MS Visio
3 2 (7.692%) MS PowerPoint
Business Applications
1 1 (3.846%) Remedy ITSM
Communications & Networking
1 5 (19.23%) VoIP
1 5 (19.23%) VPN
1 5 (19.23%) SAN
1 5 (19.23%) Firewall
2 1 (3.846%) Radio Access Network
2 1 (3.846%) DNS
Database & Business Intelligence
1 2 (7.692%) SQL Server
2 1 (3.846%) DTS
2 1 (3.846%) OLTP
2 1 (3.846%) RDBMS
2 1 (3.846%) Microsoft Analysis Services
2 1 (3.846%) SQL Server Integration Services
2 1 (3.846%) SQL Server Analysis Services
2 1 (3.846%) SQL Server 2008
Development Applications
1 1 (3.846%) Visual Studio
General
1 4 (15.38%) Finance
2 3 (11.54%) Telecoms
3 2 (7.692%) Spanish Language
3 2 (7.692%) Retail
4 1 (3.846%) Portuguese Language
Job Titles
1 11 (42.31%) Project Manager
2 5 (19.23%) Head of IT
3 3 (11.54%) IT Manager
4 2 (7.692%) Service Manager
4 2 (7.692%) Technical Leader
5 1 (3.846%) Network Team Leader
5 1 (3.846%) Customer Support Manager
5 1 (3.846%) ITIL Consultant
5 1 (3.846%) Remedy Specialist
5 1 (3.846%) Capacity Manager
5 1 (3.846%) Customer Services Manager
5 1 (3.846%) Infrastructure Services Manager
5 1 (3.846%) Senior Project Manager
5 1 (3.846%) Team Leader
5 1 (3.846%) Technical Specialist
5 1 (3.846%) SQL DBA
5 1 (3.846%) Project Analyst
5 1 (3.846%) Infrastructure Manager
5 1 (3.846%) Support Manager
5 1 (3.846%) Delivery Manager
Miscellaneous
1 5 (19.23%) Cloud Computing
2 2 (7.692%) RIA
2 2 (7.692%) PMI
3 1 (3.846%) NHS
3 1 (3.846%) PACS
3 1 (3.846%) Computer Science
Operating Systems
1 3 (11.54%) Windows
1 3 (11.54%) Linux
2 2 (7.692%) Windows Server 2003
2 2 (7.692%) Red Hat Enterprise Linux
3 1 (3.846%) Windows Server 2012
3 1 (3.846%) Windows Server 2008
Processes & Methodologies
1 20 (76.92%) ITIL
2 16 (61.54%) PRINCE2
3 10 (38.46%) Project Management
3 10 (38.46%) Risk Management
4 9 (34.62%) Migration
4 9 (34.62%) Change Management
5 5 (19.23%) ITIL V3
6 4 (15.38%) Infrastructure Management
7 3 (11.54%) PDCA
7 3 (11.54%) PRINCE
7 3 (11.54%) Six Sigma
8 2 (7.692%) Service Delivery
8 2 (7.692%) Programme Management
8 2 (7.692%) Business Analysis
8 2 (7.692%) Project Planning
9 1 (3.846%) Resource Management
9 1 (3.846%) User Acceptance Testing
9 1 (3.846%) Incident Management
9 1 (3.846%) ITSM
9 1 (3.846%) Stakeholder Management
Programming Languages
1 2 (7.692%) SQL
2 1 (3.846%) T-SQL
2 1 (3.846%) VB
2 1 (3.846%) VB6
2 1 (3.846%) C
2 1 (3.846%) C#
Qualifications
1 9 (34.62%) ISEB
2 8 (30.77%) PRINCE2 Practitioner
3 7 (26.92%) Degree
4 2 (7.692%) PMI Certification
5 1 (3.846%) SC Cleared
5 1 (3.846%) Security Cleared
Quality Assurance & Compliance
1 1 (3.846%) SLA
Systems Management
1 1 (3.846%) OpenView
1 1 (3.846%) OVSD
Vendors
1 11 (42.31%) Remedy
2 9 (34.62%) Microsoft
3 3 (11.54%) HP
4 2 (7.692%) Red Hat
5 1 (3.846%) SAP
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Last Updated Friday 17 May 2013
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