The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
East of England / Hertfordshire
Rank 39 39 44
Rank change year-on-year
0 +5
Contract jobs citing Service Management 15 15 16
As % of all contract IT jobs located in Hertfordshire 2.52% 2.58% 2.56%
As % of the Processes & Methodologies category 3.25% 3.48% 3.38%
Number of daily rates quoted 9 12 7
Median daily rate £188 £363 £400
Median daily rate % change year-on-year
-48.27% -9.37%
90% offered a daily rate of more than £160 £193 £223
10% offered a daily rate of more than £550 £449 £560
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £13.75 £13.75 £16.00
% change year-on-year
- -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
461 431 474
As % of all contract IT jobs located in Hertfordshire 77.48% 74.18% 75.84%
Number of daily rates quoted 239 228 247
Median daily rate £450 £450 £425
Median daily rate % change year-on-year
- +5.88%
90% offered a daily rate of more than £250 £300 £265
10% offered a daily rate of more than £600 £625 £575
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 23 38 24
Median hourly rate £46.73 £37.50 £33.50
Median hourly rate % change year-on-year
+24.60% +11.94%
90% offered a hourly rate of more than £33.00 £14.70 £15.73
10% offered a hourly rate of more than £52.50 £49.50 £40.00
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hertfordshire region.

Service Management Daily Rate Trend in Hertfordshire

Service Management
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hertfordshire region over the 3 months to 22 February 2017.

Service Management Daily Rate Histogram in Hertfordshire

Service Management
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hertfordshire region.

Service Management Hourly Rate Trend in Hertfordshire

Service Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +7 5 £163 -62.85% 1
Welwyn Garden City -7 2 £444 -1.38% 3
Stevenage -3 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Management.

1 15 (57.69%) ITIL
2 10 (38.46%) Microsoft
2 10 (38.46%) Service Delivery
2 10 (38.46%) ITSM
3 9 (34.62%) Office 365
4 8 (30.77%) MS Office
4 8 (30.77%) Windows
5 7 (26.92%) MS Excel
5 7 (26.92%) Windows 8
5 7 (26.92%) Windows 7
6 5 (19.23%) Stakeholder Management
6 5 (19.23%) Problem Management
6 5 (19.23%) People Management
7 4 (15.38%) Customer Requirements
7 4 (15.38%) Security Cleared
7 4 (15.38%) Cybersecurity
7 4 (15.38%) Management Information System
7 4 (15.38%) Risk Management
7 4 (15.38%) CCNA
7 4 (15.38%) Cisco Certification
8 3 (11.54%) CISSP
8 3 (11.54%) Project Management
8 3 (11.54%) SLA
8 3 (11.54%) Active Directory
8 3 (11.54%) PRINCE2
8 3 (11.54%) GIAC
8 3 (11.54%) Change Management
8 3 (11.54%) CISA
8 3 (11.54%) CISM
8 3 (11.54%) Process Management

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) SharePoint
Applications
1 8 (30.77%) MS Office
2 7 (26.92%) MS Excel
3 1 (3.85%) MS PowerPoint
Business Applications
1 2 (7.69%) Remedy ITSM
Cloud Services
1 9 (34.62%) Office 365
Communications & Networking
1 1 (3.85%) Cisco ASA
1 1 (3.85%) Cisco IOS
1 1 (3.85%) Firewall
1 1 (3.85%) Internet
1 1 (3.85%) Unified Communications
General
1 3 (11.54%) Retail
2 2 (7.69%) Finance
3 1 (3.85%) Advertising
3 1 (3.85%) Legal
Job Titles
1 8 (30.77%) Team Leader
2 6 (23.08%) Service Manager
3 5 (19.23%) Delivery Manager
3 5 (19.23%) Desktop Team Leader
3 5 (19.23%) Services Delivery Manager
4 4 (15.38%) Analyst
5 3 (11.54%) Programme Manager
5 3 (11.54%) Service Analyst
6 2 (7.69%) Consultant
6 2 (7.69%) Development Team Leader
6 2 (7.69%) IT Analyst
6 2 (7.69%) IT Manager
6 2 (7.69%) IT Services Delivery Manager
6 2 (7.69%) IT Services Manager
6 2 (7.69%) Senior Manager
6 2 (7.69%) Senior Service Manager
6 2 (7.69%) Senior Services Delivery Manager
6 2 (7.69%) Service Desk Manager
6 2 (7.69%) Software Development Team Leader
6 2 (7.69%) Software Team Leader
Miscellaneous
1 4 (15.38%) Management Information System
2 3 (11.54%) Analytical Skills
2 3 (11.54%) Data Centre
3 1 (3.85%) Video Conferencing
Operating Systems
1 8 (30.77%) Windows
2 7 (26.92%) Windows 7
2 7 (26.92%) Windows 8
3 2 (7.69%) Windows Server
3 2 (7.69%) Windows Server 2003
3 2 (7.69%) Windows Server 2008
Processes & Methodologies
1 15 (57.69%) ITIL
2 10 (38.46%) ITSM
2 10 (38.46%) Service Delivery
3 5 (19.23%) People Management
3 5 (19.23%) Problem Management
3 5 (19.23%) Stakeholder Management
4 4 (15.38%) Customer Requirements
4 4 (15.38%) Cybersecurity
4 4 (15.38%) Risk Management
5 3 (11.54%) Business Continuity
5 3 (11.54%) Change Management
5 3 (11.54%) Information Security
5 3 (11.54%) ITIL V3
5 3 (11.54%) OWASP
5 3 (11.54%) PRINCE2
5 3 (11.54%) Process Management
5 3 (11.54%) Project Management
5 3 (11.54%) Risk Assessment
5 3 (11.54%) SABSA
5 3 (11.54%) SIEM
Qualifications
1 4 (15.38%) CCNA
1 4 (15.38%) Cisco Certification
1 4 (15.38%) Security Cleared
2 3 (11.54%) CISA
2 3 (11.54%) CISM
2 3 (11.54%) CISSP
2 3 (11.54%) GIAC
2 3 (11.54%) GISP
2 3 (11.54%) IISP
2 3 (11.54%) SC Cleared
3 2 (7.69%) ITIL Certification
4 1 (3.85%) A+ Certification
4 1 (3.85%) Degree
4 1 (3.85%) MCP
Quality Assurance & Compliance
1 3 (11.54%) PCI DSS
1 3 (11.54%) SLA
2 1 (3.85%) QA
System Software
1 3 (11.54%) Active Directory
Systems Management
1 1 (3.85%) SCCM
Vendors
1 10 (38.46%) Microsoft
2 2 (7.69%) Intel Security
2 2 (7.69%) Remedy
3 1 (3.85%) BMC
3 1 (3.85%) Cisco
3 1 (3.85%) Citrix
3 1 (3.85%) Juniper
Welwyn Garden City
Sidtech Ltd
Rate: £0 - £350 per day
Posted: 19 days ago