The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Management
Rank 48 42 48
Rank change year-on-year
-6 +6
Contract jobs citing Service Management 14 24 12
As % of all contract IT jobs located in Hertfordshire 2.05% 3.19% 1.78%
As % of the Processes & Methodologies category 2.66% 4.23% 2.47%
Number of daily rates quoted 5 8 5
Median daily rate £350 £450 £330
Median daily rate % change year-on-year
-22.22% +36.36%
90% offered a daily rate of more than £232 £338 £265
10% offered a daily rate of more than £505 £538 £500
UK excluding London median daily rate £400 £368 £350
% change year-on-year
+8.84% +5.00%
Number of hourly rates quoted 0 4 0
Median hourly rate - £10.75 -
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
526 568 486
As % of all contract IT jobs located in Hertfordshire 77.13% 75.43% 71.89%
Number of daily rates quoted 271 274 236
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £300 £295 £250
10% offered a daily rate of more than £550 £525 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 16 44 28
Median hourly rate £25.00 £32.00 £37.00
Median hourly rate % change year-on-year
-21.87% -13.51%
90% offered a hourly rate of more than £15.00 £9.70 £17.50
10% offered a hourly rate of more than £52.25 £44.00 £37.05
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hertfordshire region.

Service Management Daily Rate Trend in Hertfordshire

Service Management
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hertfordshire region over the 3 months to 27 May 2016.

Service Management Daily Rate Histogram in Hertfordshire

Service Management
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hertfordshire region.

Service Management Hourly Rate Trend in Hertfordshire

Service Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -5 6 £350 - 3
Watford - 4 £500 -
Welwyn Garden City +4 1 - -
Hoddesdon +3 1 - -
Rickmansworth - 1 £153 -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Management.

1 21 (63.64%) ITIL
2 9 (27.27%) ITSM
3 8 (24.24%) Service Delivery
3 8 (24.24%) Security Cleared
4 7 (21.21%) Management Information System
5 6 (18.18%) Windows
5 6 (18.18%) Telecoms
6 5 (15.15%) SLA
6 5 (15.15%) Cisco
6 5 (15.15%) Microsoft
6 5 (15.15%) Wi-Fi
6 5 (15.15%) 3G
6 5 (15.15%) Remedy
6 5 (15.15%) LTE
6 5 (15.15%) 4G
7 4 (12.12%) ITIL V3
7 4 (12.12%) Meraki
7 4 (12.12%) Aruba
7 4 (12.12%) Windows Server
7 4 (12.12%) WLAN
7 4 (12.12%) HP
7 4 (12.12%) BMC
7 4 (12.12%) MS Office
7 4 (12.12%) Web Services
7 4 (12.12%) XML
7 4 (12.12%) Stakeholder Management
7 4 (12.12%) VMware
7 4 (12.12%) SC Cleared
7 4 (12.12%) Remedy ITSM
7 4 (12.12%) Banking

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Skype for Business
2 1 (3.03%) CMS
2 1 (3.03%) IBM Domino
2 1 (3.03%) IBM Notes
Applications
1 4 (12.12%) MS Office
2 2 (6.06%) AutoCAD
2 2 (6.06%) MS Excel
2 2 (6.06%) MS Visio
Business Applications
1 4 (12.12%) Remedy ITSM
2 2 (6.06%) Dynamics CRM
3 1 (3.03%) Maximo
Cloud Services
1 2 (6.06%) Amazon AWS
1 2 (6.06%) Cloud Computing
2 1 (3.03%) Microsoft Azure
Communications & Networking
1 5 (15.15%) 3G
1 5 (15.15%) 4G
1 5 (15.15%) LTE
1 5 (15.15%) Wi-Fi
2 4 (12.12%) WLAN
3 2 (6.06%) Wireless
4 1 (3.03%) Cisco Wireless
4 1 (3.03%) DNS
4 1 (3.03%) Firewall
4 1 (3.03%) LAN
4 1 (3.03%) Network Security
4 1 (3.03%) VPN
4 1 (3.03%) WAN
General
1 6 (18.18%) Telecoms
2 4 (12.12%) Banking
3 3 (9.09%) Finance
3 3 (9.09%) Local Government
4 1 (3.03%) Advertising
4 1 (3.03%) Pharmaceutical
Job Titles
1 10 (30.30%) Analyst
2 5 (15.15%) Architect
3 4 (12.12%) IT Analyst
3 4 (12.12%) Service Analyst
3 4 (12.12%) Service Manager
3 4 (12.12%) Solutions Architect
4 3 (9.09%) ITIL Manager
4 3 (9.09%) ITSM Analyst
4 3 (9.09%) Release Manager
4 3 (9.09%) Remedy Analyst
4 3 (9.09%) Service Management Analyst
4 3 (9.09%) Service Transition Manager
4 3 (9.09%) Support Analyst
4 3 (9.09%) Technical Architect
4 3 (9.09%) Transition Manager
5 2 (6.06%) Applications Support
5 2 (6.06%) Business Analyst
5 2 (6.06%) Integration Analyst
5 2 (6.06%) Process Analyst
5 2 (6.06%) Wireless Engineer
Libraries, Frameworks & Software Standards
1 4 (12.12%) Web Services
1 4 (12.12%) XML
2 1 (3.03%) Middleware
Miscellaneous
1 7 (21.21%) Management Information System
2 2 (6.06%) Data Centre
2 2 (6.06%) iPhone
2 2 (6.06%) Mathematics
3 1 (3.03%) CMDB
3 1 (3.03%) Public Cloud
Operating Systems
1 6 (18.18%) Windows
2 4 (12.12%) Windows Server
3 3 (9.09%) Windows 7
3 3 (9.09%) Windows 8
3 3 (9.09%) Windows Server 2003
3 3 (9.09%) Windows Server 2008
4 2 (6.06%) Windows XP
5 1 (3.03%) Linux
Processes & Methodologies
1 21 (63.64%) ITIL
2 9 (27.27%) ITSM
3 8 (24.24%) Service Delivery
4 4 (12.12%) ITIL V3
4 4 (12.12%) Stakeholder Management
5 3 (9.09%) CRM
5 3 (9.09%) Migration
5 3 (9.09%) Release Management
5 3 (9.09%) Technical Architecture
5 3 (9.09%) Use Case
6 2 (6.06%) Data Migration
6 2 (6.06%) Integration Testing
6 2 (6.06%) Mobile Device Management
6 2 (6.06%) Presales
6 2 (6.06%) Project Management
6 2 (6.06%) Requirements Analysis
6 2 (6.06%) SDLC
6 2 (6.06%) Translating Business Requirements
7 1 (3.03%) KYC
7 1 (3.03%) Target Operating Model
Programming Languages
1 1 (3.03%) SQL
Qualifications
1 8 (24.24%) Security Cleared
2 4 (12.12%) SC Cleared
3 2 (6.06%) BC Cleared
3 2 (6.06%) Degree
3 2 (6.06%) ITIL Certification
3 2 (6.06%) MCP
4 1 (3.03%) CCNP
4 1 (3.03%) Cisco Certification
4 1 (3.03%) ISEB
Quality Assurance & Compliance
1 5 (15.15%) SLA
2 1 (3.03%) COBIT
2 1 (3.03%) ISO/IEC 27001
2 1 (3.03%) PCI DSS
2 1 (3.03%) QA
System Software
1 3 (9.09%) Active Directory
1 3 (9.09%) VMware Infrastructure
2 2 (6.06%) Hyper-V
2 2 (6.06%) vSphere
Systems Management
1 3 (9.09%) SCCM
2 1 (3.03%) Bacula
2 1 (3.03%) Puppet
Vendors
1 5 (15.15%) Cisco
1 5 (15.15%) Microsoft
1 5 (15.15%) Remedy
2 4 (12.12%) Aruba
2 4 (12.12%) BMC
2 4 (12.12%) HP
2 4 (12.12%) Meraki
2 4 (12.12%) VMware
3 2 (6.06%) Apple
4 1 (3.03%) Altiris
4 1 (3.03%) Citrix
4 1 (3.03%) EMC
4 1 (3.03%) Lotus
4 1 (3.03%) NetApp
4 1 (3.03%) SAP