The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 49 51 42
Rank change year-on-year
+2 -9
Contract jobs citing Service Management 7 23 15
As % of all contract IT jobs located in Hertfordshire 1.11% 2.89% 2.46%
As % of the Processes & Methodologies category 1.43% 3.71% 3.28%
Number of daily rates quoted 4 7 7
Median daily rate £350 £400 £330
Median daily rate % change year-on-year
-12.50% +21.21%
90% offered a daily rate of more than £333 £365 £199
10% offered a daily rate of more than £543 £475 £520
UK excluding London median daily rate £408 £375 £350
% change year-on-year
+8.66% +7.14%
Number of hourly rates quoted 0 5 1
Median hourly rate - £11.00 £14.00
Median hourly rate % change year-on-year
- -21.42%
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
488 620 458
As % of all contract IT jobs located in Hertfordshire 77.09% 77.79% 75.08%
Number of daily rates quoted 263 320 215
Median daily rate £425 £375 £380
Median daily rate % change year-on-year
+13.33% -1.31%
90% offered a daily rate of more than £288 £285 £250
10% offered a daily rate of more than £500 £525 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 15 52 31
Median hourly rate £34.00 £33.00 £25.50
Median hourly rate % change year-on-year
+3.03% +29.41%
90% offered a hourly rate of more than £15.00 £10.10 £10.90
10% offered a hourly rate of more than £52.50 £48.50 £38.10
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hertfordshire

Service Management
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hertfordshire region.

Service Management Daily Rate Trend in Hertfordshire

Service Management
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hertfordshire region over the 3 months to 1 July 2016.

Service Management Daily Rate Histogram in Hertfordshire

Service Management
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hertfordshire region.

Service Management Hourly Rate Trend in Hertfordshire

Service Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Hertfordshire region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -3 4 £338 -
Welwyn Garden City +3 1 - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 1 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Management.

1 16 (55.17%) ITIL
2 9 (31.03%) Security Cleared
3 7 (24.14%) ITSM
3 7 (24.14%) Management Information System
4 6 (20.69%) Service Delivery
5 5 (17.24%) 3G
5 5 (17.24%) Telecoms
5 5 (17.24%) Stakeholder Management
5 5 (17.24%) Wi-Fi
5 5 (17.24%) SLA
5 5 (17.24%) Cisco
5 5 (17.24%) HP
5 5 (17.24%) Windows
5 5 (17.24%) LTE
5 5 (17.24%) 4G
6 4 (13.79%) ITIL V3
6 4 (13.79%) Aruba
6 4 (13.79%) Meraki
6 4 (13.79%) SC Cleared
6 4 (13.79%) WLAN
7 3 (10.34%) Finance
7 3 (10.34%) Remedy
7 3 (10.34%) MS Office
7 3 (10.34%) BMC
7 3 (10.34%) VMware
7 3 (10.34%) Local Government
7 3 (10.34%) Technical Architecture
7 3 (10.34%) Remedy ITSM
7 3 (10.34%) Release Management
7 3 (10.34%) Windows Server

Service Management
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) CMS
1 1 (3.45%) IBM Domino
1 1 (3.45%) IBM Notes
1 1 (3.45%) Skype for Business
Applications
1 3 (10.34%) MS Office
2 2 (6.90%) MS Excel
3 1 (3.45%) AutoCAD
3 1 (3.45%) MS Visio
Business Applications
1 3 (10.34%) Remedy ITSM
2 1 (3.45%) Dynamics CRM
2 1 (3.45%) Maximo
Cloud Services
1 2 (6.90%) Amazon AWS
1 2 (6.90%) Cloud Computing
2 1 (3.45%) Microsoft Azure
Communications & Networking
1 5 (17.24%) 3G
1 5 (17.24%) 4G
1 5 (17.24%) LTE
1 5 (17.24%) Wi-Fi
2 4 (13.79%) WLAN
3 2 (6.90%) Wireless
4 1 (3.45%) Cisco Wireless
4 1 (3.45%) DNS
4 1 (3.45%) Firewall
4 1 (3.45%) LAN
4 1 (3.45%) Network Security
4 1 (3.45%) VPN
4 1 (3.45%) WAN
General
1 5 (17.24%) Telecoms
2 3 (10.34%) Finance
2 3 (10.34%) Local Government
3 2 (6.90%) Banking
4 1 (3.45%) Advertising
4 1 (3.45%) Pharmaceutical
Job Titles
1 6 (20.69%) Analyst
1 6 (20.69%) Architect
2 4 (13.79%) Service Manager
2 4 (13.79%) Solutions Architect
3 3 (10.34%) ITIL Manager
3 3 (10.34%) Release Manager
3 3 (10.34%) Service Analyst
3 3 (10.34%) Service Transition Manager
3 3 (10.34%) Technical Architect
3 3 (10.34%) Transition Manager
4 2 (6.90%) Business Analyst
4 2 (6.90%) IT Analyst
4 2 (6.90%) ITSM Analyst
4 2 (6.90%) Remedy Analyst
4 2 (6.90%) Senior Architect
4 2 (6.90%) Senior Solutions Architect
4 2 (6.90%) Service Management Analyst
4 2 (6.90%) Technical Solutions Architect
4 2 (6.90%) Wireless Engineer
5 1 (3.45%) Integration Analyst
Libraries, Frameworks & Software Standards
1 2 (6.90%) Web Services
1 2 (6.90%) XML
2 1 (3.45%) Middleware
Miscellaneous
1 7 (24.14%) Management Information System
2 2 (6.90%) CMDB
2 2 (6.90%) Data Centre
3 1 (3.45%) iPhone
3 1 (3.45%) Mathematics
3 1 (3.45%) Public Cloud
Operating Systems
1 5 (17.24%) Windows
2 3 (10.34%) Windows Server
3 2 (6.90%) Windows 7
3 2 (6.90%) Windows 8
3 2 (6.90%) Windows Server 2003
3 2 (6.90%) Windows Server 2008
4 1 (3.45%) Linux
4 1 (3.45%) Windows XP
Processes & Methodologies
1 16 (55.17%) ITIL
2 7 (24.14%) ITSM
3 6 (20.69%) Service Delivery
4 5 (17.24%) Stakeholder Management
5 4 (13.79%) ITIL V3
6 3 (10.34%) Release Management
6 3 (10.34%) Technical Architecture
7 2 (6.90%) Business Analysis
7 2 (6.90%) CRM
7 2 (6.90%) Migration
7 2 (6.90%) Presales
7 2 (6.90%) Project Management
7 2 (6.90%) Translating Business Requirements
7 2 (6.90%) Use Case
8 1 (3.45%) Change Management
8 1 (3.45%) Configuration Management
8 1 (3.45%) ETL
8 1 (3.45%) PRINCE
8 1 (3.45%) Programme Management
8 1 (3.45%) Risk Management
Qualifications
1 9 (31.03%) Security Cleared
2 4 (13.79%) SC Cleared
3 2 (6.90%) BC Cleared
3 2 (6.90%) Degree
3 2 (6.90%) ITIL Certification
4 1 (3.45%) CCNP
4 1 (3.45%) Cisco Certification
4 1 (3.45%) ISEB
4 1 (3.45%) MCP
Quality Assurance & Compliance
1 5 (17.24%) SLA
2 1 (3.45%) ISO/IEC 27001
2 1 (3.45%) PCI DSS
System Software
1 2 (6.90%) Active Directory
1 2 (6.90%) Hyper-V
1 2 (6.90%) VMware Infrastructure
1 2 (6.90%) vSphere
Systems Management
1 1 (3.45%) Bacula
1 1 (3.45%) OpenView
1 1 (3.45%) Puppet
1 1 (3.45%) SCCM
Vendors
1 5 (17.24%) Cisco
1 5 (17.24%) HP
2 4 (13.79%) Aruba
2 4 (13.79%) Meraki
3 3 (10.34%) BMC
3 3 (10.34%) Remedy
3 3 (10.34%) VMware
4 2 (6.90%) Microsoft
5 1 (3.45%) Apple
5 1 (3.45%) Citrix
5 1 (3.45%) EMC
5 1 (3.45%) Lotus
5 1 (3.45%) NetApp
5 1 (3.45%) SAP