The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Support Analyst
Rank 39 45 54
Rank change year-on-year
+6 +9
Contract jobs requiring a Support Analyst 28 14 9
As % of all contract IT jobs located in Hertfordshire 3.46% 2.28% 1.42%
As % of the Job Titles category 3.86% 2.52% 1.48%
Number of daily rates quoted 13 3 3
Average daily rate
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of your Daily Rate
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£325 £163 £225
Average daily rate % change year-on-year
+100.00% -27.77%
90% offered a daily rate of more than £177 £111 £173
10% offered a daily rate of more than £370 £213 £305
UK excluding London average daily rate £225 £203 £218
% change year-on-year
+11.11% -6.89%
Number of hourly rates quoted 9 6 3
Average hourly rate £14.50 £14.25 £11.75
Average hourly rate % change year-on-year
+1.75% +21.27%
90% offered a hourly rate of more than £13.80 £9.25 £10.75
10% offered a hourly rate of more than £33.50 £22.88 £16.33
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
725 556 607
As % of all contract IT jobs located in Hertfordshire 89.51% 90.70% 95.59%
Number of daily rates quoted 380 283 303
Average daily rate £381 £375 £375
Average daily rate % change year-on-year
+1.46% -
90% offered a daily rate of more than £275 £190 £223
10% offered a daily rate of more than £525 £450 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 59 49 42
Average hourly rate £17.50 £15.50 £21.50
Average hourly rate % change year-on-year
+12.90% -27.90%
90% offered a hourly rate of more than £9.00 £9.50 £10.50
10% offered a hourly rate of more than £38.85 £33.50 £37.50
UK excluding London average hourly rate £16.20 £16.50 £17.50
% change year-on-year
-1.81% -5.71%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Daily Rate Trend in Hertfordshire

Support Analyst
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 29 June 2015.

Support Analyst Daily Rate Histogram in Hertfordshire

Support Analyst
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Hourly Rate Trend in Hertfordshire

Support Analyst
Hourly Rate Histogram in Hertfordshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 29 June 2015.

Support Analyst Hourly Rate Histogram in Hertfordshire

Support Analyst
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rickmansworth - 8 £325 - 2
Watford -7 4 £180 +84.61% 1
Stevenage - 3 - -
Hemel Hempstead -6 2 £340 -
Welwyn Garden City -11 1 £275 +22.22%
Hoddesdon - 1 - -
St Albans - 1 - - 1
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 June 2015, IT contractor jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 16 (37.21%) Windows
2 12 (27.91%) ITIL
3 11 (25.58%) MS Office
3 11 (25.58%) Microsoft
4 8 (18.60%) MS Excel
5 6 (13.95%) Active Directory
5 6 (13.95%) SQL
5 6 (13.95%) Oracle
6 5 (11.63%) UNIX
6 5 (11.63%) Pharmaceutical
6 5 (11.63%) NHS
6 5 (11.63%) Windows Server 2008
6 5 (11.63%) Time Management
6 5 (11.63%) Mathematics
6 5 (11.63%) Service Management
6 5 (11.63%) Telecoms
6 5 (11.63%) Change Control
6 5 (11.63%) Windows Server 2012
7 4 (9.30%) Migration
7 4 (9.30%) Service Delivery
7 4 (9.30%) German Language
7 4 (9.30%) Windows 7
7 4 (9.30%) Business Intelligence
8 3 (6.98%) Citrix
8 3 (6.98%) Microsoft Certification
8 3 (6.98%) Windows Server 2003
8 3 (6.98%) Project Management
8 3 (6.98%) Oracle Reports
8 3 (6.98%) MCSE
8 3 (6.98%) MCSA

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 June 2015, IT contractor jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.98%) Lync
2 2 (4.65%) IIS
2 2 (4.65%) JBoss
2 2 (4.65%) Apache
2 2 (4.65%) MQSeries
2 2 (4.65%) MS Exchange
3 1 (2.33%) Exchange Server 2007
3 1 (2.33%) IBM Notes
3 1 (2.33%) Lotus Domino
Applications
1 11 (25.58%) MS Office
2 8 (18.60%) MS Excel
3 1 (2.33%) MS Visio
3 1 (2.33%) MS PowerPoint
3 1 (2.33%) MS Project
Business Applications
1 2 (4.65%) Oracle EBS R12
2 1 (2.33%) CA PPM
2 1 (2.33%) Remedy ITSM
Cloud Services
1 2 (4.65%) Amazon AWS
2 1 (2.33%) Office 365
Communications & Networking
1 2 (4.65%) LAN
1 2 (4.65%) WAN
1 2 (4.65%) SAN
2 1 (2.33%) Internet
2 1 (2.33%) Firewall
2 1 (2.33%) Cisco ASA
2 1 (2.33%) Cisco Nexus
2 1 (2.33%) DHCP
2 1 (2.33%) TCP/IP
2 1 (2.33%) DNS
Database & Business Intelligence
1 3 (6.98%) Oracle Reports
2 2 (4.65%) Oracle Database 11g
2 2 (4.65%) Oracle Database
2 2 (4.65%) MySQL
3 1 (2.33%) SQL Server
General
1 5 (11.63%) Pharmaceutical
1 5 (11.63%) Telecoms
2 4 (9.30%) German Language
3 2 (4.65%) Retail
3 2 (4.65%) Marketing
3 2 (4.65%) Publishing
4 1 (2.33%) Games
4 1 (2.33%) Automotive
Libraries, Frameworks & Software Standards
1 2 (4.65%) Web Services
Miscellaneous
1 5 (11.63%) NHS
1 5 (11.63%) Mathematics
2 2 (4.65%) iPhone
3 1 (2.33%) Data Centre
3 1 (2.33%) FMCG
3 1 (2.33%) Blackberry
3 1 (2.33%) Management Information System
Operating Systems
1 16 (37.21%) Windows
2 5 (11.63%) Windows Server 2008
2 5 (11.63%) UNIX
2 5 (11.63%) Windows Server 2012
3 4 (9.30%) Windows 7
4 3 (6.98%) Windows Server 2003
5 2 (4.65%) Linux
5 2 (4.65%) Windows XP
6 1 (2.33%) Android
Processes & Methodologies
1 12 (27.91%) ITIL
2 5 (11.63%) Service Management
2 5 (11.63%) Time Management
2 5 (11.63%) Change Control
3 4 (9.30%) Service Delivery
3 4 (9.30%) Business Intelligence
3 4 (9.30%) Migration
4 3 (6.98%) Project Management
5 2 (4.65%) Problem Management
5 2 (4.65%) ITIL V3
5 2 (4.65%) Analytics
5 2 (4.65%) Software Testing
5 2 (4.65%) Incident Management
5 2 (4.65%) Change Management
6 1 (2.33%) B2C
6 1 (2.33%) Configuration Management
6 1 (2.33%) PRINCE2
6 1 (2.33%) CRM
6 1 (2.33%) E-Commerce
6 1 (2.33%) Data Modelling
Programming Languages
1 6 (13.95%) SQL
2 2 (4.65%) VBScript
2 2 (4.65%) VB
2 2 (4.65%) Shell Script
3 1 (2.33%) PL/SQL
Qualifications
1 3 (6.98%) MCSE
1 3 (6.98%) MCSA
1 3 (6.98%) MCTS
1 3 (6.98%) MCITP
1 3 (6.98%) Degree
1 3 (6.98%) SC Cleared
1 3 (6.98%) Security Cleared
1 3 (6.98%) Microsoft Certification
2 2 (4.65%) ITIL Certification
3 1 (2.33%) CCNA
3 1 (2.33%) Cisco Certification
Quality Assurance & Compliance
1 2 (4.65%) SLA
System Software
1 6 (13.95%) Active Directory
2 2 (4.65%) VMware Infrastructure
3 1 (2.33%) Firmware
3 1 (2.33%) ProxySG
Systems Management
1 2 (4.65%) SCCM
Vendors
1 11 (25.58%) Microsoft
2 6 (13.95%) Oracle
3 3 (6.98%) Citrix
4 2 (4.65%) HP
4 2 (4.65%) VMware
5 1 (2.33%) Blue Coat
5 1 (2.33%) F5
5 1 (2.33%) LogRhythm
5 1 (2.33%) Cisco
5 1 (2.33%) IBM
5 1 (2.33%) Juniper
5 1 (2.33%) BMC
5 1 (2.33%) CA
5 1 (2.33%) Lotus
5 1 (2.33%) Remedy