Customer-Centricity Contracts in Hertfordshire

Customer-Centric
East of England > Hertfordshire

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 66 - 69
Rank change year-on-year - - -
Contract jobs citing Customer-Centricity 7 0 4
As % of all contract jobs advertised in Hertfordshire 0.84% - 0.51%
As % of the Processes & Methodologies category 0.93% - 0.58%
Number of daily rates quoted 6 0 3
10th Percentile £227 - £345
25th Percentile £294 - £413
Median daily rate (50th Percentile) £345 - £550
75th Percentile £360 - £581
90th Percentile £365 - £585
East of England median daily rate £345 £475 £450
% change year-on-year -27.37% +5.56% +28.57%

All Process and Methodology Skills
Hertfordshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 753 703 685
As % of all contract IT jobs advertised in Hertfordshire 90.29% 86.68% 87.15%
Number of daily rates quoted 277 374 406
10th Percentile £232 £240 £190
25th Percentile £315 £363 £363
Median daily rate (50th Percentile) £425 £500 £475
Median % change year-on-year -15.00% +5.26% -
75th Percentile £600 £675 £625
90th Percentile £705 £768 £688
East of England median daily rate £475 £475 £475
% change year-on-year - - +11.76%
Number of hourly rates quoted 314 156 81
10th Percentile £38.12 £21.00 £21.00
25th Percentile £40.00 £53.69 £39.55
Median hourly rate £50.00 £65.00 £50.85
Median % change year-on-year -23.08% +27.83% +13.00%
75th Percentile £65.00 £70.00 £60.00
90th Percentile £80.00 £75.25 -
East of England median hourly rate £40.00 £24.62 £15.50
% change year-on-year +62.47% +58.84% -15.16%

Customer-Centricity
Job Vacancy Trend in Hertfordshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Customer-Centricity in Hertfordshire

Customer-Centricity
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Hertfordshire.

Daily rate trend for Customer-Centricity in Hertfordshire

Customer-Centricity
Daily Rate Histogram in Hertfordshire

Daily rate distribution for jobs citing Customer-Centricity in Hertfordshire over the 6 months to 30 April 2024.

Daily rate histogram for Customer-Centricity in Hertfordshire

Customer-Centricity
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Hertfordshire region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hatfield - 6 £345 - 2
Watford - 1 £285 -
Customer-Centricity
East of England

Customer-Centricity
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Adobe After Effects
1 1 (14.29%) Adobe Illustrator
1 1 (14.29%) Adobe XD
Cloud Services
1 1 (14.29%) Figma
General
1 6 (85.71%) Social Skills
2 1 (14.29%) Retail
Job Titles
1 6 (85.71%) Analyst
1 6 (85.71%) Support Analyst
1 6 (85.71%) Technical Analyst
1 6 (85.71%) Technical Support
1 6 (85.71%) Technical Support Analyst
2 1 (14.29%) Designer
2 1 (14.29%) Digital Designer
Miscellaneous
1 1 (14.29%) Motion Graphics
1 1 (14.29%) Social Media
Processes & Methodologies
1 6 (85.71%) Customer Service
1 6 (85.71%) ITIL
1 6 (85.71%) Service Management
2 4 (57.14%) Knowledge Management
2 4 (57.14%) Line Management
3 1 (14.29%) SEO
3 1 (14.29%) Social Commerce
Qualifications
1 6 (85.71%) SC Cleared
1 6 (85.71%) Security Cleared
2 4 (57.14%) Cisco Certification
3 2 (28.57%) BPSS Clearance
3 2 (28.57%) CCENT
Quality Assurance & Compliance
1 6 (85.71%) ISO/IEC 27001
Vendors
1 6 (85.71%) Cisco
2 1 (14.29%) Adobe