The statistics below represent IT jobs advertised across the Hertfordshire region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 62 50 58
Rank change year-on-year
-12 +8
Permanent jobs requiring a Support Analyst 78 128 116
As % of all permanent IT jobs located in Hertfordshire 3.84% 5.28% 4.40%
As % of the Job Titles category 4.00% 5.42% 4.53%
Number of salaries quoted 68 103 88
Median salary £28,000 £30,000 £26,500
Median salary % change year-on-year
-6.66% +13.20%
90% offered a salary of more than £18,700 £22,500 £19,000
10% offered a salary of more than £50,000 £40,000 £37,200
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1950 2361 2562
As % of all permanent IT jobs located in Hertfordshire 96.01% 97.44% 97.16%
Number of salaries quoted 1651 1931 2112
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 30 June 2016.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +9 20 £29,000 +4.50% 1
Hemel Hempstead -11 10 £35,000 +14.75% 1
Stevenage -6 9 £21,000 -6.66% 2
Letchworth - 4 £20,250 - 2
Broxbourne - 3 £27,500 -
St Albans +16 2 £29,000 +34.88%
Borehamwood +15 2 £32,500 +30.00%
Welwyn Garden City +4 1 £18,000 -70.00%
Potters Bar 0 1 £27,500 +5.76%
Berkhamsted - 1 £20,000 -
Hertford - 1 £27,500 - 1
Hitchin - 1 - -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 June 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 64 (39.26%) SQL
2 61 (37.42%) Windows
3 51 (31.29%) Microsoft
4 45 (27.61%) MS Office
5 37 (22.70%) Finance
6 33 (20.25%) Oracle
7 26 (15.95%) ITIL
8 25 (15.34%) Unix
9 24 (14.72%) MS Excel
9 24 (14.72%) Windows Server 2008
10 22 (13.50%) Linux
11 21 (12.88%) Active Directory
11 21 (12.88%) Service Management
12 18 (11.04%) SLA
13 16 (9.82%) Incident Management
14 15 (9.20%) Telecoms
14 15 (9.20%) VMware
14 15 (9.20%) Windows Server 2003
15 14 (8.59%) Windows Server 2012
15 14 (8.59%) Windows Server
15 14 (8.59%) IBM
15 14 (8.59%) WebSphere
16 13 (7.98%) CRM
17 12 (7.36%) ODBC
17 12 (7.36%) SQL Server
17 12 (7.36%) MS PowerPoint
17 12 (7.36%) Relational Database
18 10 (6.13%) Retail
18 10 (6.13%) General Ledger
18 10 (6.13%) Java

Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.59%) WebSphere
2 9 (5.52%) IIS
3 8 (4.91%) Tomcat
3 8 (4.91%) WebSphere Application Server
4 7 (4.29%) Apache
4 7 (4.29%) SharePoint
5 5 (3.07%) MS Exchange
6 3 (1.84%) CMS
7 2 (1.23%) Apache ServiceMix
7 2 (1.23%) Jetty
7 2 (1.23%) Skype for Business
8 1 (0.61%) Blackberry Enterprise Server
8 1 (0.61%) Exchange Server 2003
8 1 (0.61%) Exchange Server 2007
8 1 (0.61%) JBoss
8 1 (0.61%) Office Communications Server
8 1 (0.61%) Oracle Self-Service HR
8 1 (0.61%) SugarCRM
8 1 (0.61%) Tuxedo
8 1 (0.61%) WebLogic
Applications
1 45 (27.61%) MS Office
2 24 (14.72%) MS Excel
3 12 (7.36%) MS PowerPoint
4 4 (2.45%) MS Visio
Business Applications
1 9 (5.52%) Oracle Cash Management
2 5 (3.07%) Oracle Assets
3 4 (2.45%) Oracle Financials
3 4 (2.45%) Oracle General Ledger
3 4 (2.45%) Unit4 Business World
4 3 (1.84%) Sage CRM
5 2 (1.23%) Dynamics CRM
5 2 (1.23%) Oracle Procure-to-Pay
6 1 (0.61%) Maximo
6 1 (0.61%) Oracle EBS
6 1 (0.61%) Oracle EBS R12
6 1 (0.61%) Oracle HRMS
6 1 (0.61%) Oracle iRecruitment
6 1 (0.61%) Oracle Payroll
Cloud Services
1 8 (4.91%) Amazon AWS
2 2 (1.23%) Amazon CloudWatch
2 2 (1.23%) Amazon EC2
2 2 (1.23%) Amazon ELB
2 2 (1.23%) Amazon S3
2 2 (1.23%) Amazon SQS
2 2 (1.23%) AWS CloudFormation
2 2 (1.23%) Virtual Private Cloud
3 1 (0.61%) Google Analytics
3 1 (0.61%) IBM SmartCloud
3 1 (0.61%) Office 365
Communications & Networking
1 9 (5.52%) TCP/IP
2 8 (4.91%) LAN
2 8 (4.91%) WAN
3 6 (3.68%) DHCP
3 6 (3.68%) DNS
4 5 (3.07%) VPN
5 4 (2.45%) CTI
6 3 (1.84%) ATM
6 3 (1.84%) Broadband
6 3 (1.84%) Intranet
7 2 (1.23%) ADSL
7 2 (1.23%) Ethernet
7 2 (1.23%) Firewall
7 2 (1.23%) FTP
7 2 (1.23%) HTTP
7 2 (1.23%) Internet
7 2 (1.23%) VoIP
7 2 (1.23%) Wireless
8 1 (0.61%) Network Security
8 1 (0.61%) PBX
Database & Business Intelligence
1 12 (7.36%) Relational Database
1 12 (7.36%) SQL Server
2 7 (4.29%) DB2
3 6 (3.68%) Oracle Database
4 5 (3.07%) Data Warehouse
5 4 (2.45%) MySQL
6 2 (1.23%) Amazon RDS
6 2 (1.23%) SQL Server Reporting Services
7 1 (0.61%) Big Data
7 1 (0.61%) Informix
7 1 (0.61%) Oracle Database 10g
7 1 (0.61%) SAP BW
7 1 (0.61%) SQL Server 2005
7 1 (0.61%) SQL Server 2008
7 1 (0.61%) SQL Server 2012
Development Applications
1 1 (0.61%) JIRA
1 1 (0.61%) Oracle Forms
General
1 37 (22.70%) Finance
2 15 (9.20%) Telecoms
3 10 (6.13%) General Ledger
3 10 (6.13%) Retail
4 7 (4.29%) Manufacturing
5 6 (3.68%) Billing
6 5 (3.07%) Aerospace
6 5 (3.07%) Banking
7 4 (2.45%) Pharmaceutical
7 4 (2.45%) Spanish Language
8 1 (0.61%) Law
8 1 (0.61%) Marketing
Libraries, Frameworks & Software Standards
1 12 (7.36%) ODBC
2 7 (4.29%) .NET
2 7 (4.29%) WebSphere MQ
3 6 (3.68%) Middleware
4 5 (3.07%) .NET Framework
4 5 (3.07%) Web Services
5 3 (1.84%) HTML
6 2 (1.23%) J2EE
6 2 (1.23%) JDBC
6 2 (1.23%) LAMP
6 2 (1.23%) Oracle Fusion
6 2 (1.23%) SOAP
7 1 (0.61%) CSS
7 1 (0.61%) XML
Miscellaneous
1 6 (3.68%) FMCG
1 6 (3.68%) Replication
2 5 (3.07%) Computer Science
2 5 (3.07%) iSeries
2 5 (3.07%) Life Science
3 4 (2.45%) Client/Server
3 4 (2.45%) Statistics
4 3 (1.84%) Analytical Skills
4 3 (1.84%) EFT
4 3 (1.84%) Mainframe
5 2 (1.23%) Management Information System
5 2 (1.23%) Mathematics
6 1 (0.61%) Blackberry
6 1 (0.61%) Data Centre
6 1 (0.61%) Driving Licence
6 1 (0.61%) Handset
6 1 (0.61%) iPhone
6 1 (0.61%) Mobile App
6 1 (0.61%) Social Media
6 1 (0.61%) Video Conferencing
Operating Systems
1 61 (37.42%) Windows
2 25 (15.34%) Unix
3 24 (14.72%) Windows Server 2008
4 22 (13.50%) Linux
5 15 (9.20%) Windows Server 2003
6 14 (8.59%) Windows Server
6 14 (8.59%) Windows Server 2012
7 9 (5.52%) Windows 7
8 5 (3.07%) zOS
9 4 (2.45%) Mac OS X
10 3 (1.84%) AIX
10 3 (1.84%) Windows Vista
11 2 (1.23%) Android
11 2 (1.23%) Apple iOS
11 2 (1.23%) Solaris
11 2 (1.23%) Windows 8
11 2 (1.23%) Windows XP
12 1 (0.61%) SUSE
12 1 (0.61%) SUSE Linux Enterprise Server
Processes & Methodologies
1 26 (15.95%) ITIL
2 21 (12.88%) Service Management
3 16 (9.82%) Incident Management
4 13 (7.98%) CRM
5 10 (6.13%) Cash Management
5 10 (6.13%) Project Management
6 9 (5.52%) Business Intelligence
6 9 (5.52%) ITIL V3
7 8 (4.91%) Disaster Recovery
8 6 (3.68%) Continuous Improvement
9 5 (3.07%) Network Management
9 5 (3.07%) People Management
9 5 (3.07%) User Acceptance Testing
10 4 (2.45%) Analytics
10 4 (2.45%) Business Continuity
10 4 (2.45%) ITSM
10 4 (2.45%) Problem Management
10 4 (2.45%) Project Planning
10 4 (2.45%) WFM
11 3 (1.84%) Document Management
Programming Languages
1 64 (39.26%) SQL
2 10 (6.13%) Java
3 7 (4.29%) VB
4 3 (1.84%) C
4 3 (1.84%) Perl
4 3 (1.84%) PL/SQL
5 2 (1.23%) Bash Shell
5 2 (1.23%) C#
5 2 (1.23%) C++
5 2 (1.23%) JavaScript
5 2 (1.23%) VBA
6 1 (0.61%) COBOL
6 1 (0.61%) PHP
Qualifications
1 7 (4.29%) Degree
1 7 (4.29%) ITIL Certification
1 7 (4.29%) Security Cleared
2 6 (3.68%) SC Cleared
3 4 (2.45%) MCP
3 4 (2.45%) Microsoft Certification
4 3 (1.84%) CCNA
4 3 (1.84%) Cisco Certification
4 3 (1.84%) MCSA
5 2 (1.23%) PRINCE2 Certification
6 1 (0.61%) CCNP
6 1 (0.61%) JNCIA
6 1 (0.61%) JNCIS
6 1 (0.61%) MCSE
Quality Assurance & Compliance
1 18 (11.04%) SLA
2 1 (0.61%) QA
System Software
1 21 (12.88%) Active Directory
2 8 (4.91%) VMware Infrastructure
3 1 (0.61%) Hyper-V
3 1 (0.61%) Oracle RAC
3 1 (0.61%) UAG
3 1 (0.61%) VMware ESXi
Systems Management
1 2 (1.23%) SCCM
2 1 (0.61%) Data Guard
2 1 (0.61%) PaperCut
2 1 (0.61%) ZENworks
Vendors
1 51 (31.29%) Microsoft
2 33 (20.25%) Oracle
3 15 (9.20%) VMware
4 14 (8.59%) IBM
5 8 (4.91%) Citrix
6 7 (4.29%) Cisco
6 7 (4.29%) Sage
7 6 (3.68%) ComArch
8 5 (3.07%) Avaya
8 5 (3.07%) SAP
9 4 (2.45%) CheckPoint
9 4 (2.45%) Nortel
9 4 (2.45%) Rockwell
10 3 (1.84%) Planview
11 2 (1.23%) Apple
11 2 (1.23%) CODA
11 2 (1.23%) JD Edwards
11 2 (1.23%) JDA
11 2 (1.23%) Splunk
11 2 (1.23%) Tableau
Harpenden, Hertfordshire
Rothamsted Research
Salary: £18,841 and £20,807 per annum
Posted: 2 hours ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £18000 - £22000 per annum + range of benefits
Posted: 2 hours ago
Letchworth Garden City, Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Pension & Benefits
Posted: Yesterday
Hertfordshire
Maclean Moore Consulting
Salary: From £40,000 to £50,000 per annum Pension, Healthcare, Life Insurance,
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £30000.00 per annum + Benefits
Posted: Yesterday
Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £25000.00 - £30000 per annum + Pension & Benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: £20k - 25k per year
Posted: 5 days ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £28000 per annum + range of benefits
Posted: Yesterday
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £45,000 to £55,000 per annum £45-55k+
Posted: 2 days ago
Watford
Nixor
Salary: £20,000 - £30,000 per year
Posted: 7 days ago