The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 51 58 52
Rank change year-on-year
+7 -6
Permanent jobs requiring a Support Analyst 101 74 137
As % of all permanent IT jobs located in Hertfordshire 4.36% 3.67% 4.65%
As % of the Job Titles category 4.51% 3.85% 4.82%
Number of salaries quoted 77 65 112
Average salary £33,500 £30,000 £27,500
Average salary % change year-on-year
+11.66% +9.09%
90% offered a salary of more than £21,300 £16,500 £22,000
10% offered a salary of more than £57,000 £46,500 £47,500
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2241 1924 2840
As % of all permanent IT jobs located in Hertfordshire 96.80% 95.34% 96.47%
Number of salaries quoted 1851 1587 2235
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £24,000 £25,000
10% offered a salary of more than £66,000 £60,000 £62,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 16 September 2014.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +12 40 £27,250 -21.58% 1
Welwyn Garden City +20 14 £55,000 +144.44% 1
Stevenage +8 6 £16,500 -46.77%
Letchworth -3 6 £35,500 +115.15%
St Albans - 3 £35,000 - 1
Hemel Hempstead -20 2 £25,500 -19.04% 2
Borehamwood - 2 £26,250 -
Royston +1 1 £16,750 +3.07%
Rickmansworth -2 1 £27,500 -35.29% 1
Potters Bar - 1 £22,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 16 September 2014, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 115 (54.25%) Windows
2 87 (41.04%) Microsoft
3 86 (40.57%) SQL
4 77 (36.32%) MS Office
4 77 (36.32%) Finance
5 75 (35.38%) Oracle
6 56 (26.42%) Active Directory
7 47 (22.17%) UNIX
7 47 (22.17%) Linux
8 46 (21.70%) Retail
9 41 (19.34%) E-Commerce
10 40 (18.87%) Java
10 40 (18.87%) Windows Server 2008
11 38 (17.92%) Manufacturing
11 38 (17.92%) J2EE
12 36 (16.98%) ITIL
12 36 (16.98%) Tomcat
12 36 (16.98%) MS Excel
13 35 (16.51%) FTP
13 35 (16.51%) IBM
13 35 (16.51%) Windows Server 2003
14 34 (16.04%) TCP/IP
14 34 (16.04%) Solaris
14 34 (16.04%) IIS
15 32 (15.09%) WebSphere
15 32 (15.09%) IBM HTTP Server
15 32 (15.09%) JDBC
15 32 (15.09%) AIX
15 32 (15.09%) DB2
15 32 (15.09%) WebSphere Application Server

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 16 September 2014, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (16.98%) Tomcat
2 34 (16.04%) IIS
3 32 (15.09%) WebSphere
3 32 (15.09%) IBM HTTP Server
3 32 (15.09%) WebSphere Application Server
3 32 (15.09%) MQSeries
4 16 (7.55%) MS Exchange
5 6 (2.83%) Apache
6 5 (2.36%) IBM Notes
7 4 (1.89%) Exchange Server 2010
7 4 (1.89%) WorkSite
7 4 (1.89%) Oracle Application Server
8 3 (1.42%) Exchange Server 2007
8 3 (1.42%) CMS
9 2 (0.94%) SharePoint
10 1 (0.47%) Exchange Server 2013
10 1 (0.47%) MS Project Server
10 1 (0.47%) Lync
10 1 (0.47%) Exchange Server 2003
10 1 (0.47%) SharePoint Server
Applications
1 77 (36.32%) MS Office
2 36 (16.98%) MS Excel
3 3 (1.42%) MS PowerPoint
4 1 (0.47%) S-PLUS
Business Applications
1 19 (8.96%) Oracle Financials
2 14 (6.60%) Oracle 11i
3 12 (5.66%) Oracle Financial Analyzer
3 12 (5.66%) Oracle iProcurement
3 12 (5.66%) Oracle EBS
4 8 (3.77%) Oracle EBS R12
5 5 (2.36%) Oracle General Ledger
6 4 (1.89%) Oracle Assets
6 4 (1.89%) Oracle Internet Expenses
6 4 (1.89%) RiskWrite
6 4 (1.89%) Oracle Payables
6 4 (1.89%) Oracle Receivables
7 1 (0.47%) Oracle Cash Management
7 1 (0.47%) Agresso
Communications & Networking
1 35 (16.51%) FTP
2 34 (16.04%) TCP/IP
3 32 (15.09%) HTTP
4 11 (5.19%) LAN
5 10 (4.72%) DHCP
5 10 (4.72%) DNS
6 6 (2.83%) Firewall
7 5 (2.36%) Wireless
8 3 (1.42%) SSH
8 3 (1.42%) WAN
9 2 (0.94%) VPN
9 2 (0.94%) ATM
10 1 (0.47%) Cisco ASA
10 1 (0.47%) Unified Communications
10 1 (0.47%) VPLS
10 1 (0.47%) MPLS
10 1 (0.47%) OSPF
10 1 (0.47%) BGP
10 1 (0.47%) Internet
10 1 (0.47%) DSL
Database & Business Intelligence
1 32 (15.09%) DB2
2 18 (8.49%) Oracle Discoverer
3 11 (5.19%) SQL Server
4 7 (3.30%) Oracle Database
5 5 (2.36%) Oracle Reports
6 4 (1.89%) Relational Database
6 4 (1.89%) MySQL
6 4 (1.89%) RDBMS
6 4 (1.89%) PostgreSQL
7 1 (0.47%) EDMS
Development Applications
1 3 (1.42%) JIRA
1 3 (1.42%) Toad
1 3 (1.42%) ClearQuest
2 1 (0.47%) Talend Open Studio
2 1 (0.47%) Visual Studio
General
1 77 (36.32%) Finance
2 46 (21.70%) Retail
3 38 (17.92%) Manufacturing
4 16 (7.55%) Legal
5 3 (1.42%) Multimedia
5 3 (1.42%) Marketing
6 2 (0.94%) Law
6 2 (0.94%) Local Government
7 1 (0.47%) General Ledger
7 1 (0.47%) Pharmaceutical
7 1 (0.47%) Telecoms
Libraries, Frameworks & Software Standards
1 38 (17.92%) J2EE
2 32 (15.09%) JDBC
2 32 (15.09%) Middleware
3 5 (2.36%) Web Services
3 5 (2.36%) HTML
4 4 (1.89%) .NET
5 3 (1.42%) XML
6 2 (0.94%) ASP.NET
7 1 (0.47%) COM
7 1 (0.47%) SOAP
Miscellaneous
1 9 (4.25%) Mathematics
2 6 (2.83%) Handset
2 6 (2.83%) Computer Science
3 5 (2.36%) iPad
3 5 (2.36%) Analytical Skills
4 4 (1.89%) Enterprise Software
4 4 (1.89%) Clustering
5 3 (1.42%) Kindle
6 2 (0.94%) EPoS
6 2 (0.94%) EFT
6 2 (0.94%) Firmware
7 1 (0.47%) Physics
7 1 (0.47%) Chip and PIN
7 1 (0.47%) Blackberry
7 1 (0.47%) Management Information System
Operating Systems
1 115 (54.25%) Windows
2 47 (22.17%) UNIX
2 47 (22.17%) Linux
3 40 (18.87%) Windows Server 2008
4 35 (16.51%) Windows Server 2003
5 34 (16.04%) Solaris
6 32 (15.09%) AIX
7 27 (12.74%) Windows 7
7 27 (12.74%) Windows XP
8 12 (5.66%) Windows Vista
9 11 (5.19%) Windows Server 2012
10 10 (4.72%) Red Hat Enterprise Linux
11 6 (2.83%) VMS
12 4 (1.89%) Windows 8
13 3 (1.42%) Android
13 3 (1.42%) Mac OS X
14 1 (0.47%) Apple iOS
14 1 (0.47%) Windows Mobile
Processes & Methodologies
1 41 (19.34%) E-Commerce
2 36 (16.98%) ITIL
3 19 (8.96%) Problem Management
4 9 (4.25%) Change Control
4 9 (4.25%) Workflow
4 9 (4.25%) Service Management
5 8 (3.77%) Project Management
6 7 (3.30%) Network Management
6 7 (3.30%) Stakeholder Management
6 7 (3.30%) Mentoring
7 6 (2.83%) Information Security
7 6 (2.83%) Document Management
8 5 (2.36%) Asset Management
8 5 (2.36%) Business Intelligence
9 4 (1.89%) Performance Monitoring
9 4 (1.89%) Release Management
10 3 (1.42%) Test Scripting
10 3 (1.42%) Continuous Improvement
10 3 (1.42%) Web Design
10 3 (1.42%) Practice Management
Programming Languages
1 86 (40.57%) SQL
2 40 (18.87%) Java
3 23 (10.85%) Bash Shell
4 19 (8.96%) Perl
5 10 (4.72%) C
6 8 (3.77%) Shell Script
7 7 (3.30%) VB
8 5 (2.36%) PHP
9 4 (1.89%) PL/SQL
9 4 (1.89%) C#
9 4 (1.89%) C++
9 4 (1.89%) T-SQL
9 4 (1.89%) VBScript
9 4 (1.89%) VB6
Qualifications
1 30 (14.15%) Degree
2 11 (5.19%) Cisco Certification
3 6 (2.83%) Microsoft Certification
4 5 (2.36%) CCNA
4 5 (2.36%) MCSE
5 4 (1.89%) CCNP
6 1 (0.47%) SC Cleared
6 1 (0.47%) Security Cleared
6 1 (0.47%) PRINCE2 Certification
6 1 (0.47%) A+ Certification
Quality Assurance & Compliance
1 5 (2.36%) QA
1 5 (2.36%) SLA
2 3 (1.42%) ISO 9001
System Software
1 56 (26.42%) Active Directory
2 21 (9.91%) VMware Infrastructure
3 6 (2.83%) Terminal Services
3 6 (2.83%) VMware Workstation
4 1 (0.47%) Hyper-V
Systems Management
1 3 (1.42%) Tivoli
Vendors
1 87 (41.04%) Microsoft
2 75 (35.38%) Oracle
3 35 (16.51%) IBM
4 27 (12.74%) VMware
5 26 (12.26%) Citrix
6 12 (5.66%) Cisco
7 5 (2.36%) Lotus
7 5 (2.36%) Business Objects
8 4 (1.89%) JBoss
8 4 (1.89%) Red Hat
8 4 (1.89%) EnterpriseDB
9 3 (1.42%) Apple
9 3 (1.42%) CODA
9 3 (1.42%) Cognos
10 2 (0.94%) Epicor
10 2 (0.94%) Amdocs
10 2 (0.94%) Veeam
10 2 (0.94%) Planview
11 1 (0.47%) Twitter
11 1 (0.47%) Talend
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
St. Albans, Hertfordshire
Hurren and Hope
Salary: From £28,000 to £30,000 per annum + Benfits, Training and Career plan
Posted: 5 days ago
Welwyn, Hertfordshire
4it Recruitment Ltd
Salary: From £35,000 to £42,000 per annum
Posted: 5 days ago
Watford
Recruitment Revolution Limited
Salary: £50,000 - £60,000 + Benefits + Bonus
Posted: 27 days ago