The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 43 57 67
Rank change year-on-year
+14 +10
Permanent jobs requiring a Support Analyst 123 111 91
As % of all permanent IT jobs located in Hertfordshire 5.48% 4.35% 3.72%
As % of the Job Titles category 5.71% 4.56% 3.94%
Number of salaries quoted 106 86 76
Average salary £28,000 £27,500 £29,000
Average salary % change year-on-year
+1.81% -5.17%
90% offered a salary of more than £22,000 £19,600 £22,500
10% offered a salary of more than £37,500 £35,400 £39,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2153 2436 2312
As % of all permanent IT jobs located in Hertfordshire 95.86% 95.42% 94.52%
Number of salaries quoted 1727 1973 1872
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 29 May 2015.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +13 38 £29,000 +13.72% 2
Watford 0 22 £26,000 -8.77% 3
Rickmansworth +1 20 £34,000 +13.33% 1
Stevenage - 13 £22,500 -
Bishop's Stortford - 4 £40,250 -
Welwyn Garden City -10 2 £25,000 +8.69% 1
St Albans -22 2 £21,500 -4.44% 1
Royston - 2 £21,500 -
Potters Bar - 2 £26,000 -
Borehamwood -12 1 £25,000 +6.38%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 May 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 121 (57.89%) Windows
2 85 (40.67%) Microsoft
3 79 (37.80%) SQL
4 64 (30.62%) ITIL
5 63 (30.14%) Active Directory
6 56 (26.79%) Linux
7 51 (24.40%) Windows Server 2012
8 50 (23.92%) MS Excel
9 42 (20.10%) Windows Server 2008
10 38 (18.18%) SharePoint
11 36 (17.22%) SQL Server
12 34 (16.27%) UNIX
13 32 (15.31%) IIS
13 32 (15.31%) MS Office
14 31 (14.83%) Windows 7
15 30 (14.35%) VMware
16 27 (12.92%) Microsoft Certification
17 25 (11.96%) MS Exchange
17 25 (11.96%) WebSphere
18 24 (11.48%) Problem Management
19 23 (11.00%) WebSphere Application Server
19 23 (11.00%) IBM
20 22 (10.53%) Oracle
21 21 (10.05%) Analytical Skills
22 20 (9.57%) SCCM
22 20 (9.57%) MySQL
22 20 (9.57%) Java
23 19 (9.09%) XML
23 19 (9.09%) Project Management
23 19 (9.09%) ITIL Certification

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 May 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (18.18%) SharePoint
2 32 (15.31%) IIS
3 25 (11.96%) MS Exchange
3 25 (11.96%) WebSphere
4 23 (11.00%) WebSphere Application Server
5 13 (6.22%) Tomcat
6 7 (3.35%) ColdFusion
6 7 (3.35%) MQSeries
6 7 (3.35%) IBM HTTP Server
7 6 (2.87%) Apache
7 6 (2.87%) JBoss
8 5 (2.39%) Exchange Server 2007
8 5 (2.39%) Apache ServiceMix
9 4 (1.91%) Lync
10 3 (1.44%) WebLogic
11 2 (0.96%) Exchange Server 2003
11 2 (0.96%) Blackberry Enterprise Server
12 1 (0.48%) SAS
12 1 (0.48%) Oracle Application Server
12 1 (0.48%) SharePoint Server
Applications
1 50 (23.92%) MS Excel
2 32 (15.31%) MS Office
3 3 (1.44%) MS PowerPoint
4 2 (0.96%) MS Visio
5 1 (0.48%) SOLIDWORKS
Business Applications
1 9 (4.31%) Maximo
1 9 (4.31%) CA PPM
2 5 (2.39%) Dynamics AX
2 5 (2.39%) Magento
3 3 (1.44%) Dynamics CRM
4 2 (0.96%) SAP FI/CO
4 2 (0.96%) SAP CO
4 2 (0.96%) SAP FI
5 1 (0.48%) Agresso
5 1 (0.48%) Retail-J
5 1 (0.48%) GoldMine
5 1 (0.48%) RiskWrite
5 1 (0.48%) Sage 200
Cloud Services
1 11 (5.26%) Office 365
2 7 (3.35%) Cloud Computing
2 7 (3.35%) Amazon AWS
3 4 (1.91%) SaaS
4 2 (0.96%) Microsoft Azure
Communications & Networking
1 16 (7.66%) TCP/IP
2 14 (6.70%) FTP
2 14 (6.70%) HTTP
3 12 (5.74%) Internet
4 10 (4.78%) DHCP
4 10 (4.78%) DNS
4 10 (4.78%) Firewall
5 9 (4.31%) VPN
6 5 (2.39%) SMTP
7 4 (1.91%) LAN
7 4 (1.91%) WAN
8 2 (0.96%) Cisco ASA
8 2 (0.96%) SAN
9 1 (0.48%) SSL
9 1 (0.48%) SSH
9 1 (0.48%) BIG-IP
9 1 (0.48%) Cisco Nexus
9 1 (0.48%) PuTTY
9 1 (0.48%) WinSCP
Database & Business Intelligence
1 36 (17.22%) SQL Server
2 20 (9.57%) MySQL
3 12 (5.74%) DB2
4 10 (4.78%) SQL Server 2012
5 9 (4.31%) SQL Server Reporting Services
5 9 (4.31%) Oracle Database
6 8 (3.83%) SQL Server 2005
6 8 (3.83%) Oracle Database 10g
7 7 (3.35%) Microsoft Analysis Services
7 7 (3.35%) Oracle Database 11g
7 7 (3.35%) SQL Server Integration Services
7 7 (3.35%) SQL Server Analysis Services
8 4 (1.91%) Relational Database
9 3 (1.44%) SQL Server 2008
10 1 (0.48%) RDBMS
10 1 (0.48%) PostgreSQL
Development Applications
1 2 (0.96%) SQL Server Management Studio (SSMS)
1 2 (0.96%) JIRA
2 1 (0.48%) Toad
General
1 10 (4.78%) Retail
2 8 (3.83%) Finance
3 3 (1.44%) Telecoms
4 2 (0.96%) Legal
4 2 (0.96%) Multimedia
4 2 (0.96%) Back Office
5 1 (0.48%) Games
Libraries, Frameworks & Software Standards
1 19 (9.09%) XML
2 13 (6.22%) .NET
3 12 (5.74%) JDBC
4 10 (4.78%) HTML
5 9 (4.31%) SOAP
6 8 (3.83%) J2EE
6 8 (3.83%) Middleware
7 7 (3.35%) DHTML
7 7 (3.35%) DOM
7 7 (3.35%) ASP.NET
8 5 (2.39%) WebSphere MQ
9 3 (1.44%) XSL
10 1 (0.48%) COM
10 1 (0.48%) Oracle Fusion
Miscellaneous
1 21 (10.05%) Analytical Skills
2 17 (8.13%) Computer Science
3 13 (6.22%) Management Information System
4 10 (4.78%) Data Centre
5 7 (3.35%) Handset
6 6 (2.87%) Mathematics
7 4 (1.91%) Enterprise Software
8 3 (1.44%) EPoS
9 2 (0.96%) Foreign Exchange (FX)
9 2 (0.96%) Blackberry
9 2 (0.96%) Mainframe
10 1 (0.48%) EFT
10 1 (0.48%) Clustering
10 1 (0.48%) PKI
Operating Systems
1 121 (57.89%) Windows
2 56 (26.79%) Linux
3 51 (24.40%) Windows Server 2012
4 42 (20.10%) Windows Server 2008
5 34 (16.27%) UNIX
6 31 (14.83%) Windows 7
7 17 (8.13%) AIX
7 17 (8.13%) Windows XP
8 15 (7.18%) Solaris
8 15 (7.18%) Windows Server 2003
8 15 (7.18%) Red Hat Enterprise Linux
9 9 (4.31%) Mac OS X
9 9 (4.31%) Android
9 9 (4.31%) Apple iOS
10 4 (1.91%) Mac OS
10 4 (1.91%) Windows Vista
11 2 (0.96%) Windows 8
Processes & Methodologies
1 64 (30.62%) ITIL
2 24 (11.48%) Problem Management
3 19 (9.09%) Project Management
4 17 (8.13%) Incident Management
5 13 (6.22%) Asset Management
6 12 (5.74%) Disaster Recovery
7 10 (4.78%) Continuous Improvement
7 10 (4.78%) Capacity Management
7 10 (4.78%) Data Protection
8 8 (3.83%) Configuration Management
9 7 (3.35%) Six Sigma
9 7 (3.35%) E-Commerce
9 7 (3.35%) ERP
9 7 (3.35%) Information Security
9 7 (3.35%) Mentoring
10 6 (2.87%) Regression Testing
11 5 (2.39%) CRM
12 4 (1.91%) ITIL V3
12 4 (1.91%) Project Planning
13 3 (1.44%) Business Intelligence
Programming Languages
1 79 (37.80%) SQL
2 20 (9.57%) Java
3 15 (7.18%) PowerShell
4 13 (6.22%) Bash Shell
5 12 (5.74%) PL/SQL
5 12 (5.74%) T-SQL
5 12 (5.74%) Perl
6 11 (5.26%) PHP
7 10 (4.78%) JavaScript
8 8 (3.83%) VB
9 7 (3.35%) VBA
9 7 (3.35%) C
10 2 (0.96%) Shell Script
11 1 (0.48%) C#
11 1 (0.48%) C++
Qualifications
1 27 (12.92%) Microsoft Certification
2 19 (9.09%) ITIL Certification
2 19 (9.09%) Degree
3 18 (8.61%) MCSE
4 14 (6.70%) MCSA
5 12 (5.74%) MCP
6 10 (4.78%) SC Cleared
6 10 (4.78%) Security Cleared
7 8 (3.83%) MCTS
8 7 (3.35%) MCITP
8 7 (3.35%) Six Sigma Green Belt
9 6 (2.87%) CCNA
9 6 (2.87%) Cisco Certification
10 4 (1.91%) MCDST
11 3 (1.44%) A+ Certification
11 3 (1.44%) CCNP
12 1 (0.48%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (7.18%) SLA
2 1 (0.48%) QA
System Software
1 63 (30.14%) Active Directory
2 11 (5.26%) VMware Infrastructure
3 9 (4.31%) VMware ESXi
4 8 (3.83%) Terminal Services
5 7 (3.35%) VMware Workstation
5 7 (3.35%) vSphere
6 3 (1.44%) XenDesktop
7 2 (0.96%) VMware ESX
8 1 (0.48%) Oracle RAC
8 1 (0.48%) Hyper-V
8 1 (0.48%) XenApp
Systems Management
1 20 (9.57%) SCCM
2 4 (1.91%) AirWatch
3 3 (1.44%) Backup Exec
3 3 (1.44%) Symantec Enterprise Vault
4 2 (0.96%) SCOM
5 1 (0.48%) Tivoli
5 1 (0.48%) Control-M
5 1 (0.48%) Data Guard
5 1 (0.48%) Symantec Endpoint Protection
Vendors
1 85 (40.67%) Microsoft
2 30 (14.35%) VMware
3 23 (11.00%) IBM
4 22 (10.53%) Oracle
5 10 (4.78%) MobileIron
5 10 (4.78%) Cisco
6 8 (3.83%) LANDesk
6 8 (3.83%) CheckPoint
6 8 (3.83%) Red Hat
7 6 (2.87%) SAP
7 6 (2.87%) Citrix
8 4 (1.91%) Altiris
9 3 (1.44%) Symantec
9 3 (1.44%) Sophos
9 3 (1.44%) HP
9 3 (1.44%) Epicor
10 2 (0.96%) LogRhythm
10 2 (0.96%) NetApp
10 2 (0.96%) i2
10 2 (0.96%) JD Edwards
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £27,000 to £34,000 per annum + Bonus
Posted: 7 hours ago
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum + Excellent benefits
Posted: 14 hours ago
Rickmansworth, Hertfordshire
The Resourcing Hub
Salary: From £30,000 to £38,000 per annum + benefits
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Sopra Steria Recruitment
Salary: £28,000 per annum
Posted: 3 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + bonus
Posted: 5 days ago
Hatfield, Hertfordshire
JM
Salary: £38000 - £45000 per annum + bonus
Posted: 5 days ago
Luton, Bedford, Dunstable, Leighton Buzzard,...
Actis Recruitment Ltd
Salary: to c£25,000 + share option scheme + bens
Posted: 16 days ago
Watford, Hertfordshire
TJX
Salary: £ competitive
Posted: 22 days ago