The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 61 55 59
Rank change year-on-year
-6 +4
Permanent jobs requiring a Support Analyst 88 87 120
As % of all permanent IT jobs located in Hertfordshire 4.25% 4.16% 4.47%
As % of the Job Titles category 4.46% 4.34% 4.78%
Number of salaries quoted 77 65 95
Average salary £30,000 £27,500 £28,500
Average salary % change year-on-year
+9.09% -3.50%
90% offered a salary of more than £17,000 £20,500 £22,500
10% offered a salary of more than £48,500 £35,000 £48,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1974 2004 2513
As % of all permanent IT jobs located in Hertfordshire 95.27% 95.84% 93.63%
Number of salaries quoted 1595 1544 2122
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 27 February 2015.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -11 27 £28,500 +3.63% 1
Hemel Hempstead -7 18 £35,000 +27.27% 1
Welwyn Garden City -5 9 £30,000 -25.00% 1
Letchworth +15 6 £17,000 -24.44%
Stevenage - 3 £16,500 -
Borehamwood 0 2 £30,000 +50.00% 1
Potters Bar - 2 £32,500 -
Rickmansworth -19 1 £50,000 +85.18%
St Albans -19 1 £27,500 +0.91%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 February 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 102 (45.33%) Windows
2 97 (43.11%) SQL
3 81 (36.00%) Linux
4 78 (34.67%) Microsoft
5 68 (30.22%) UNIX
6 56 (24.89%) Oracle
6 56 (24.89%) MS Office
7 55 (24.44%) Active Directory
8 48 (21.33%) ITIL
9 41 (18.22%) Analytical Skills
10 40 (17.78%) MS Excel
11 39 (17.33%) Finance
12 38 (16.89%) Java
13 33 (14.67%) Tomcat
14 31 (13.78%) FTP
14 31 (13.78%) SQL Server
14 31 (13.78%) MySQL
14 31 (13.78%) IIS
14 31 (13.78%) Internet
14 31 (13.78%) Windows Server 2008
15 30 (13.33%) IBM
16 29 (12.89%) Windows 7
17 26 (11.56%) XML
18 25 (11.11%) SOAP
18 25 (11.11%) Middleware
18 25 (11.11%) Degree
18 25 (11.11%) Problem Management
19 24 (10.67%) WebSphere
19 24 (10.67%) WebSphere Application Server
19 24 (10.67%) SharePoint

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 27 February 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (14.67%) Tomcat
2 31 (13.78%) IIS
3 24 (10.67%) WebSphere Application Server
3 24 (10.67%) SharePoint
3 24 (10.67%) WebSphere
4 16 (7.11%) IBM HTTP Server
4 16 (7.11%) MQSeries
5 15 (6.67%) ColdFusion
6 13 (5.78%) Apache
7 12 (5.33%) JBoss
8 11 (4.89%) MS Exchange
9 7 (3.11%) WebLogic
9 7 (3.11%) Oracle Application Server
10 5 (2.22%) Lync
11 4 (1.78%) Exchange Server 2007
12 3 (1.33%) SharePoint 2010
12 3 (1.33%) SharePoint 2013
12 3 (1.33%) SharePoint Server
13 2 (0.89%) MS Project Server
13 2 (0.89%) WorkSite
Applications
1 56 (24.89%) MS Office
2 40 (17.78%) MS Excel
3 6 (2.67%) MS PowerPoint
Business Applications
1 17 (7.56%) Oracle Financials
1 17 (7.56%) Oracle EBS
1 17 (7.56%) Oracle Financial Analyzer
1 17 (7.56%) Oracle iProcurement
2 12 (5.33%) Oracle 11i
2 12 (5.33%) Oracle EBS R12
3 10 (4.44%) Agresso
4 9 (4.00%) CA PPM
5 8 (3.56%) Maximo
5 8 (3.56%) Dynamics CRM
6 7 (3.11%) RiskWrite
7 5 (2.22%) Oracle Payables
7 5 (2.22%) Oracle Receivables
7 5 (2.22%) Oracle Assets
7 5 (2.22%) Oracle Internet Expenses
7 5 (2.22%) Dynamics AX
7 5 (2.22%) Oracle General Ledger
8 2 (0.89%) SAP CO
8 2 (0.89%) SAP FI/CO
8 2 (0.89%) SAP FI
Cloud Services
1 4 (1.78%) SaaS
2 1 (0.44%) Office 365
Communications & Networking
1 31 (13.78%) FTP
1 31 (13.78%) Internet
2 16 (7.11%) HTTP
3 15 (6.67%) TCP/IP
4 9 (4.00%) SSH
4 9 (4.00%) PuTTY
4 9 (4.00%) WinSCP
5 8 (3.56%) VPN
5 8 (3.56%) LAN
5 8 (3.56%) WAN
6 7 (3.11%) Firewall
7 6 (2.67%) DHCP
7 6 (2.67%) DNS
7 6 (2.67%) ATM
8 2 (0.89%) VoIP
8 2 (0.89%) Cisco ASA
9 1 (0.44%) PABX
9 1 (0.44%) Wireless
9 1 (0.44%) DSL
Database & Business Intelligence
1 31 (13.78%) MySQL
1 31 (13.78%) SQL Server
2 17 (7.56%) Oracle Discoverer
3 16 (7.11%) DB2
3 16 (7.11%) Oracle Database
4 12 (5.33%) Relational Database
5 9 (4.00%) SQL Server 2012
6 7 (3.11%) RDBMS
6 7 (3.11%) Oracle Database 10g
6 7 (3.11%) PostgreSQL
6 7 (3.11%) SQL Server 2005
6 7 (3.11%) Oracle Database 11g
7 3 (1.33%) SQL Server 2008
Development Applications
1 9 (4.00%) Toad
1 9 (4.00%) JIRA
General
1 39 (17.33%) Finance
2 19 (8.44%) Retail
3 5 (2.22%) Legal
4 3 (1.33%) Manufacturing
5 2 (0.89%) Multimedia
5 2 (0.89%) Local Government
Libraries, Frameworks & Software Standards
1 26 (11.56%) XML
2 25 (11.11%) Middleware
2 25 (11.11%) SOAP
3 23 (10.22%) J2EE
4 20 (8.89%) HTML
5 19 (8.44%) .NET
6 16 (7.11%) JDBC
7 15 (6.67%) DHTML
7 15 (6.67%) DOM
7 15 (6.67%) ASP.NET
8 9 (4.00%) Oracle Fusion
9 1 (0.44%) Application Packaging
9 1 (0.44%) XSL
Miscellaneous
1 41 (18.22%) Analytical Skills
2 14 (6.22%) Computer Science
3 8 (3.56%) Enterprise Software
4 7 (3.11%) Clustering
5 6 (2.67%) Mathematics
5 6 (2.67%) EFT
6 4 (1.78%) Physics
6 4 (1.78%) EPoS
7 3 (1.33%) iPad
8 1 (0.44%) iPhone
8 1 (0.44%) Handset
Operating Systems
1 102 (45.33%) Windows
2 81 (36.00%) Linux
3 68 (30.22%) UNIX
4 31 (13.78%) Windows Server 2008
5 29 (12.89%) Windows 7
6 23 (10.22%) Red Hat Enterprise Linux
7 17 (7.56%) AIX
7 17 (7.56%) Solaris
8 15 (6.67%) Windows XP
8 15 (6.67%) Windows Server 2003
8 15 (6.67%) Windows Server 2012
9 10 (4.44%) Windows Vista
9 10 (4.44%) Android
9 10 (4.44%) Mac OS X
10 9 (4.00%) Apple iOS
11 6 (2.67%) Windows 8
12 4 (1.78%) Mac OS
13 1 (0.44%) VMS
Processes & Methodologies
1 48 (21.33%) ITIL
2 25 (11.11%) Problem Management
3 23 (10.22%) Project Management
4 19 (8.44%) Incident Management
5 17 (7.56%) E-Commerce
6 15 (6.67%) Six Sigma
6 15 (6.67%) Disaster Recovery
7 12 (5.33%) Asset Management
8 10 (4.44%) Stakeholder Management
8 10 (4.44%) CRM
9 9 (4.00%) Data Protection
9 9 (4.00%) Continuous Improvement
9 9 (4.00%) Capacity Management
9 9 (4.00%) Document Management
10 8 (3.56%) ERP
11 7 (3.11%) Configuration Management
11 7 (3.11%) Performance Monitoring
12 6 (2.67%) SOA
13 5 (2.22%) Automated Testing
13 5 (2.22%) Business Analysis
Programming Languages
1 97 (43.11%) SQL
2 38 (16.89%) Java
3 23 (10.22%) Bash Shell
4 16 (7.11%) Shell Script
4 16 (7.11%) JavaScript
4 16 (7.11%) Perl
5 15 (6.67%) PHP
6 14 (6.22%) PL/SQL
7 9 (4.00%) T-SQL
7 9 (4.00%) PowerShell
8 1 (0.44%) VB6
8 1 (0.44%) C
8 1 (0.44%) C#
8 1 (0.44%) VB
8 1 (0.44%) VBA
Qualifications
1 25 (11.11%) Degree
2 15 (6.67%) Six Sigma Green Belt
3 14 (6.22%) Microsoft Certification
4 13 (5.78%) MCSE
5 9 (4.00%) MCSA
6 5 (2.22%) MCP
7 4 (1.78%) ITIL Certification
7 4 (1.78%) MCDST
7 4 (1.78%) MCITP
8 3 (1.33%) Security Cleared
8 3 (1.33%) Cisco Certification
9 2 (0.89%) CCNP
9 2 (0.89%) SC Cleared
9 2 (0.89%) A+ Certification
10 1 (0.44%) MCTS
10 1 (0.44%) VCP4
10 1 (0.44%) CCNA
10 1 (0.44%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (2.67%) SLA
2 5 (2.22%) QA
System Software
1 55 (24.44%) Active Directory
2 6 (2.67%) Terminal Server
2 6 (2.67%) Samba
3 2 (0.89%) VMware ESX
3 2 (0.89%) Firmware
3 2 (0.89%) VMware ESXi
4 1 (0.44%) Terminal Services
4 1 (0.44%) VMware Workstation
4 1 (0.44%) VMware Infrastructure
Systems Management
1 13 (5.78%) SCCM
2 9 (4.00%) Tivoli
3 2 (0.89%) SCOM
3 2 (0.89%) Backup Exec
4 1 (0.44%) ZENworks
Vendors
1 78 (34.67%) Microsoft
2 56 (24.89%) Oracle
3 30 (13.33%) IBM
4 22 (9.78%) Red Hat
5 18 (8.00%) VMware
6 13 (5.78%) Cisco
7 9 (4.00%) Citrix
7 9 (4.00%) CheckPoint
8 8 (3.56%) LANDesk
8 8 (3.56%) MobileIron
9 7 (3.11%) EnterpriseDB
10 5 (2.22%) Planview
11 4 (1.78%) Altiris
11 4 (1.78%) Epicor
11 4 (1.78%) SAP
12 2 (0.89%) Veeam
12 2 (0.89%) Sophos
12 2 (0.89%) Websense
12 2 (0.89%) JD Edwards
13 1 (0.44%) Pegasus
Hertfordshire
Proactive Appointments
Salary: Up to £35,000 per annum + Benefits and On Call
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Latcom Ltd
Salary: From £25,000 to £27,000 per annum + Good Benefits
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Hertfordshire
Verticality Ltd
Salary: £30000 - £35000 per annum, Benefits Bonus + Benefits Package
Posted: 5 days ago
Watford
Hays IT - Uk Posting account
Salary: £35000.00 - £50000.00 per annum
Posted: 16 days ago
Borehamwood
Quantica Technology - London
Salary: £28000 - £32000 per annum + + Benefits / Bonus
Posted: 16 days ago
Hertfordshire
Nigel Frank International Limited - Newcastle
Posted: 25 days ago