The statistics below represent IT jobs advertised across the Hertfordshire region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Support Analyst
East of England / Hertfordshire
Rank 63 68 69
Rank change year-on-year
+5 +1
Permanent jobs requiring a Support Analyst 75 80 85
As % of all permanent IT jobs located in Hertfordshire 3.71% 3.57% 4.17%
As % of the Job Titles category 3.84% 3.66% 4.30%
Number of salaries quoted 57 73 72
Median salary £24,500 £28,500 £30,000
Median salary % change year-on-year
-14.03% -5.00%
90% offered a salary of more than £18,000 £20,200 £17,000
10% offered a salary of more than £40,000 £40,000 £50,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year
-3.50% +3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1953 2184 1979
As % of all permanent IT jobs located in Hertfordshire 96.73% 97.37% 97.11%
Number of salaries quoted 1645 1839 1590
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £28,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 19 February 2017.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +7 28 £28,000 -23.28% 2
Stevenage +3 14 £18,500 +8.82% 1
Hemel Hempstead +6 10 £30,000 -5.51% 2
Letchworth -14 7 £27,000 -1.81% 1
Harpenden -3 3 £20,000 -29.82% 1
Rickmansworth +1 2 £42,500 +60.37% 1
Broxbourne - 2 £24,500 -
Hoddesdon -4 1 £21,500 -6.52%
Borehamwood - 1 £25,000 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 92 (57.86%) Microsoft
2 73 (45.91%) Windows
3 66 (41.51%) MS Excel
4 53 (33.33%) MS Office
5 49 (30.82%) Active Directory
6 44 (27.67%) Windows Server
7 42 (26.42%) SQL
7 42 (26.42%) ITIL
7 42 (26.42%) Windows 7
8 33 (20.75%) VMware
9 32 (20.13%) Windows Server 2008
10 30 (18.87%) VMware Infrastructure
10 30 (18.87%) Finance
11 25 (15.72%) Windows Server 2012
12 24 (15.09%) TCP/IP
13 22 (13.84%) Microsoft Certification
13 22 (13.84%) Linux
14 21 (13.21%) Analytical Skills
15 20 (12.58%) Oracle
16 18 (11.32%) LAN
17 17 (10.69%) Planview
18 16 (10.06%) Problem Management
18 16 (10.06%) Change Management
19 15 (9.43%) Office 365
19 15 (9.43%) Data Centre
20 14 (8.81%) DNS
20 14 (8.81%) MCP
21 13 (8.18%) Unix
21 13 (8.18%) DHCP
21 13 (8.18%) Remote Desktop

Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.29%) MS Exchange
2 8 (5.03%) IIS
3 6 (3.77%) SharePoint
4 5 (3.14%) MS Project Server
5 4 (2.52%) Skype for Business
6 2 (1.26%) Exchange Server 2010
6 2 (1.26%) Tomcat
6 2 (1.26%) WebLogic
6 2 (1.26%) WebSphere
6 2 (1.26%) WebSphere Application Server
7 1 (0.63%) SugarCRM
Applications
1 66 (41.51%) MS Excel
2 53 (33.33%) MS Office
3 11 (6.92%) MS Project
4 5 (3.14%) MS PowerPoint
Business Applications
1 10 (6.29%) Magento
2 5 (3.14%) Cognos Business Intelligence
3 2 (1.26%) Oracle Financials
4 1 (0.63%) Dynamics AX
4 1 (0.63%) Dynamics CRM
4 1 (0.63%) Oracle Applications
4 1 (0.63%) Oracle Cash Management
4 1 (0.63%) Oracle EBS
4 1 (0.63%) Oracle ERP
4 1 (0.63%) Oracle General Ledger
4 1 (0.63%) Oracle Procure-to-Pay
4 1 (0.63%) Oracle Retail
4 1 (0.63%) Sage CRM
4 1 (0.63%) Unit4 Business World
Cloud Services
1 15 (9.43%) Office 365
2 4 (2.52%) SaaS
3 2 (1.26%) Amazon AWS
3 2 (1.26%) Cloud Computing
3 2 (1.26%) IaaS
3 2 (1.26%) Microsoft Azure
Communications & Networking
1 24 (15.09%) TCP/IP
2 18 (11.32%) LAN
3 14 (8.81%) DNS
4 13 (8.18%) DHCP
4 13 (8.18%) Remote Desktop
5 12 (7.55%) WAN
6 11 (6.92%) VPN
7 10 (6.29%) FTP
7 10 (6.29%) Internet
8 5 (3.14%) VoIP
9 3 (1.89%) PBX
9 3 (1.89%) VLAN
10 2 (1.26%) Firewall
10 2 (1.26%) MPLS
10 2 (1.26%) PuTTY
10 2 (1.26%) Skype
10 2 (1.26%) SSH
10 2 (1.26%) Wireless
11 1 (0.63%) Cisco ASA
11 1 (0.63%) Cisco Nexus
Database & Business Intelligence
1 12 (7.55%) MySQL
2 9 (5.66%) SQL Server
3 4 (2.52%) Cognos Report Studio
3 4 (2.52%) SQL Server 2008
4 2 (1.26%) Crystal Reports
5 1 (0.63%) Oracle Database
5 1 (0.63%) SQL Server 2005
Development Applications
1 2 (1.26%) JIRA
2 1 (0.63%) Oracle Forms
2 1 (0.63%) Selenium
General
1 30 (18.87%) Finance
2 8 (5.03%) Legal
3 5 (3.14%) Retail
4 3 (1.89%) Banking
4 3 (1.89%) French Language
4 3 (1.89%) Manufacturing
4 3 (1.89%) Telecoms
5 2 (1.26%) Back Office
5 2 (1.26%) Electronics
5 2 (1.26%) Pharmaceutical
6 1 (0.63%) General Ledger
6 1 (0.63%) Italian Language
6 1 (0.63%) Spanish Language
Libraries, Frameworks & Software Standards
1 10 (6.29%) JDBC
2 8 (5.03%) .NET
3 1 (0.63%) Oracle Fusion
Miscellaneous
1 21 (13.21%) Analytical Skills
2 15 (9.43%) Data Centre
3 9 (5.66%) Handset
4 6 (3.77%) Fat Client
4 6 (3.77%) Thin Client
5 2 (1.26%) Biotechnology
5 2 (1.26%) Life Science
6 1 (0.63%) Computer Science
6 1 (0.63%) Driving Licence
6 1 (0.63%) Enterprise Software
6 1 (0.63%) FMCG
6 1 (0.63%) iPad
6 1 (0.63%) iPhone
6 1 (0.63%) Management Information System
6 1 (0.63%) Mathematics
6 1 (0.63%) Physics
6 1 (0.63%) Replication
6 1 (0.63%) Smartphone
Operating Systems
1 73 (45.91%) Windows
2 44 (27.67%) Windows Server
3 42 (26.42%) Windows 7
4 32 (20.13%) Windows Server 2008
5 25 (15.72%) Windows Server 2012
6 22 (13.84%) Linux
7 13 (8.18%) Unix
8 11 (6.92%) Windows 10
8 11 (6.92%) Windows 8
9 10 (6.29%) Solaris
10 9 (5.66%) Windows XP
11 8 (5.03%) Red Hat Enterprise Linux
12 5 (3.14%) Windows Vista
13 4 (2.52%) Windows Server 2003
14 2 (1.26%) Mac OS
15 1 (0.63%) Android
15 1 (0.63%) Apple iOS
Processes & Methodologies
1 42 (26.42%) ITIL
2 16 (10.06%) Change Management
2 16 (10.06%) Problem Management
3 12 (7.55%) Project Management
4 10 (6.29%) Agile Software Development
4 10 (6.29%) Business Intelligence
4 10 (6.29%) Mentoring
5 9 (5.66%) CRM
5 9 (5.66%) E-Commerce
5 9 (5.66%) Network Management
6 8 (5.03%) Demand Management
6 8 (5.03%) Information Security
6 8 (5.03%) Process Improvement
7 6 (3.77%) Document Management
7 6 (3.77%) PRINCE2
7 6 (3.77%) Stakeholder Engagement
8 5 (3.14%) Incident Management
8 5 (3.14%) Portfolio Management
8 5 (3.14%) Time Management
9 4 (2.52%) Service Management
Programming Languages
1 42 (26.42%) SQL
2 11 (6.92%) Java
3 10 (6.29%) Bash Shell
3 10 (6.29%) Perl
3 10 (6.29%) PHP
4 2 (1.26%) JavaScript
4 2 (1.26%) PL/SQL
4 2 (1.26%) VB
5 1 (0.63%) PowerShell
Qualifications
1 22 (13.84%) Microsoft Certification
2 14 (8.81%) MCP
3 11 (6.92%) CCNA
3 11 (6.92%) Cisco Certification
4 8 (5.03%) MCTS
5 7 (4.40%) Degree
5 7 (4.40%) MCSE
6 6 (3.77%) A+ Certification
6 6 (3.77%) VMware Certified Professional (VCP)
7 5 (3.14%) PRINCE2 Certification
8 4 (2.52%) MCITP
9 3 (1.89%) MCSA
9 3 (1.89%) Security Cleared
10 2 (1.26%) CCNP
10 2 (1.26%) ITIL Certification
10 2 (1.26%) MBCS
Quality Assurance & Compliance
1 8 (5.03%) SLA
System Software
1 49 (30.82%) Active Directory
2 30 (18.87%) VMware Infrastructure
3 12 (7.55%) Terminal Services
4 10 (6.29%) VMware ESXi
5 8 (5.03%) VMware Workstation
6 6 (3.77%) vSphere
7 5 (3.14%) Hyper-V
Systems Management
1 10 (6.29%) SCCM
2 6 (3.77%) SCOM
3 3 (1.89%) ZENworks
4 1 (0.63%) ThinApp
Vendors
1 92 (57.86%) Microsoft
2 33 (20.75%) VMware
3 20 (12.58%) Oracle
4 17 (10.69%) Planview
5 11 (6.92%) Cisco
6 9 (5.66%) Cognos
7 7 (4.40%) CheckPoint
8 6 (3.77%) Google
9 5 (3.14%) Citrix
9 5 (3.14%) IBM
10 4 (2.52%) Veeam
11 3 (1.89%) Novell
12 2 (1.26%) Aruba
12 2 (1.26%) Sage
12 2 (1.26%) SolarWinds
13 1 (0.63%) Apple
13 1 (0.63%) AppSense
13 1 (0.63%) JD Edwards
13 1 (0.63%) Meraki
13 1 (0.63%) Salesforce.com
Harpenden, Hertfordshire
Ashdown IT
Salary: £18000 - £24000 per annum
Posted: 4 days ago
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000.00 per annum + benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 4 days ago
Watford, Hertfordshire
Franklin Bates
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified Excellent salary and benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Miller Maxwell Ltd
Salary: From £20,000 to £35,000 per annum Plus Benefits
Posted: 5 days ago
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £30000.00 per annum + Benefits
Posted: 6 days ago
Rickmansworth
aap3
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 26 days ago