Support Analyst Jobs in Hertfordshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 19 June 2013.

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location (Click each for more statistics)	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year	Find Job Vacancies
Rickmansworth	+11	22	£30,000	-29.41%	1
Hemel Hempstead	+9	18	£30,000	+5.26%	1
Watford	+2	10	£28,750	-28.12%	3
Welwyn Garden City	-	4	£33,750	-
Hertford	-	3	£28,500	-
Bishop's Stortford	+1	1	£30,000	-17.24%
St Albans	-8	1	£25,250	+26.25%
Support Analyst East of England

Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 104 (52.79%) Windows 2 81 (41.12%) SQL 3 72 (36.55%) Microsoft 4 64 (32.49%) Finance 5 56 (28.43%) Oracle 6 50 (25.38%) MS Excel 7 41 (20.81%) MS Office 8 34 (17.26%) UNIX 9 29 (14.72%) Citrix 10 27 (13.71%) Windows Server 2003 10 27 (13.71%) LAN 10 27 (13.71%) Windows Server 2008 11 26 (13.20%) Legal 12 25 (12.69%) VMware 13 23 (11.68%) Cisco

14 22 (11.17%) Active Directory 14 22 (11.17%) Linux 15 21 (10.66%) Oracle EBS 16 20 (10.15%) TCP/IP 16 20 (10.15%) Network Management 17 19 (9.645%) XML 18 18 (9.137%) Java 19 17 (8.629%) Windows XP 19 17 (8.629%) Oracle EBS R12 19 17 (8.629%) VMware Infrastructure 20 16 (8.122%) Windows 7 20 16 (8.122%) IIS 20 16 (8.122%) Degree 21 15 (7.614%) Games 21 15 (7.614%) ITIL

Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 19 (9.645%) XML 2 15 (7.614%) J2EE 3 14 (7.107%) .NET 4 11 (5.584%) WebSphere 5 10 (5.076%) HTML 5 10 (5.076%) JDBC 6 9 (4.569%) CSS 7 6 (3.046%) JSP 7 6 (3.046%) Middleware 8 5 (2.538%) JSTL 8 5 (2.538%) Struts 8 5 (2.538%) XHTML 9 2 (1.015%) COM 10 1 (0.508%) ASP.NET 10 1 (0.508%) XSL	Application Platforms 1 16 (8.122%) IIS 2 14 (7.107%) Tomcat 3 11 (5.584%) WebSphere Application Server 4 6 (3.046%) MS Exchange 4 6 (3.046%) IBM HTTP Server 5 5 (2.538%) MQSeries 5 5 (2.538%) IBM Notes 6 4 (2.030%) Exchange Server 2010 6 4 (2.030%) Apache 6 4 (2.030%) CMS 7 3 (1.523%) Oracle Application Server 7 3 (1.523%) Exchange Server 2007 8 2 (1.015%) Exchange Server 2003 8 2 (1.015%) SharePoint Server 9 1 (0.508%) SharePoint
Applications 1 50 (25.38%) MS Excel 2 41 (20.81%) MS Office 3 8 (4.061%) MS Project 4 3 (1.523%) MS PowerPoint 5 1 (0.508%) MS Visio	Business Applications 1 21 (10.66%) Oracle EBS 2 17 (8.629%) Oracle EBS R12 3 14 (7.107%) Oracle 11i 3 14 (7.107%) Oracle Financial Analyzer 4 13 (6.599%) Oracle Financials 5 3 (1.523%) Taleo 5 3 (1.523%) Pegasus Opera 5 3 (1.523%) Remedy ITSM 5 3 (1.523%) SAP Business One 6 2 (1.015%) Oracle iProcurement 7 1 (0.508%) Oracle Applications 7 1 (0.508%) Cognos Business Intelligence
Communications & Networking 1 27 (13.71%) LAN 2 20 (10.15%) TCP/IP 3 13 (6.599%) FTP 4 12 (6.091%) VPN 4 12 (6.091%) SSH 5 11 (5.584%) 3G 6 8 (4.061%) Internet 6 8 (4.061%) Firewall 7 7 (3.553%) HTTP 8 6 (3.046%) VoIP 8 6 (3.046%) WAN 9 5 (2.538%) DHCP 9 5 (2.538%) DNS 9 5 (2.538%) ADSL 10 4 (2.030%) GPRS 10 4 (2.030%) SAN 11 3 (1.523%) VLAN 11 3 (1.523%) PBX 11 3 (1.523%) PSTN 12 2 (1.015%) iSCSI	Database & Business Intelligence 1 15 (7.614%) SQL Server 2 14 (7.107%) Oracle Discoverer 3 12 (6.091%) TOAD 4 11 (5.584%) DB2 5 7 (3.553%) SQLPlus 5 7 (3.553%) Oracle Reports 6 5 (2.538%) Oracle 8/8i 7 4 (2.030%) MySQL 8 2 (1.015%) SQL Server Integration Services 9 1 (0.508%) SQL Server Reporting Services 9 1 (0.508%) Data Warehouse 9 1 (0.508%) SQL Server Analysis Services
Development Applications 1 12 (6.091%) JIRA 2 9 (4.569%) ClearQuest 3 7 (3.553%) ProC 4 5 (2.538%) JUnit 4 5 (2.538%) WebSphere Studio Application Developer 4 5 (2.538%) Eclipse 4 5 (2.538%) Rational Application Developer	General 1 64 (32.49%) Finance 2 26 (13.20%) Legal 3 15 (7.614%) Games 4 14 (7.107%) Retail 5 8 (4.061%) Telecoms 6 5 (2.538%) Advertising 7 3 (1.523%) Pharmaceutical 8 2 (1.015%) General Ledger 9 1 (0.508%) Back Office 9 1 (0.508%) Automotive 9 1 (0.508%) Local Government
Miscellaneous 1 11 (5.584%) SWIFT 2 10 (5.076%) Blackberry 3 7 (3.553%) iPhone 4 4 (2.030%) Handset 5 3 (1.523%) Management Information System 6 2 (1.015%) iSeries 6 2 (1.015%) NHS 6 2 (1.015%) AS400 7 1 (0.508%) E-Learning 7 1 (0.508%) Pocket PC 7 1 (0.508%) Thin Client 7 1 (0.508%) Enterprise Storage 7 1 (0.508%) SaaS 7 1 (0.508%) Fat Client	Operating Systems 1 104 (52.79%) Windows 2 34 (17.26%) UNIX 3 27 (13.71%) Windows Server 2003 3 27 (13.71%) Windows Server 2008 4 22 (11.17%) Linux 5 17 (8.629%) Windows XP 6 16 (8.122%) Windows 7 7 10 (5.076%) AIX 8 5 (2.538%) Solaris 9 2 (1.015%) OS/400 9 2 (1.015%) Windows Mobile 9 2 (1.015%) Windows Vista 10 1 (0.508%) Windows 8 10 1 (0.508%) Windows Server 2012 10 1 (0.508%) Mac OS 10 1 (0.508%) Android 10 1 (0.508%) Red Hat Enterprise Linux
Processes & Methodologies 1 20 (10.15%) Network Management 2 15 (7.614%) ITIL 3 12 (6.091%) Change Management 4 11 (5.584%) Project Management 4 11 (5.584%) Release Management 5 9 (4.569%) Web Development 5 9 (4.569%) Content Management 6 8 (4.061%) E-Commerce 6 8 (4.061%) Stakeholder Management 7 7 (3.553%) System Testing 7 7 (3.553%) User Acceptance Testing 8 5 (2.538%) Disaster Recovery 8 5 (2.538%) MVC 8 5 (2.538%) RAD 8 5 (2.538%) Continuous Integration 9 4 (2.030%) Change Control 9 4 (2.030%) PRINCE2 9 4 (2.030%) Asset Management 9 4 (2.030%) Service Management 10 3 (1.523%) Service Delivery	Programming Languages 1 81 (41.12%) SQL 2 18 (9.137%) Java 3 10 (5.076%) Bash shell 3 10 (5.076%) JavaScript 3 10 (5.076%) Perl 3 10 (5.076%) PL/SQL 4 5 (2.538%) C# 4 5 (2.538%) VB 4 5 (2.538%) VB.NET 5 3 (1.523%) Shell Script 6 1 (0.508%) T-SQL 6 1 (0.508%) VBScript 6 1 (0.508%) PowerShell
Qualifications 1 16 (8.122%) Degree 2 12 (6.091%) Cisco Certification 3 9 (4.569%) Microsoft Certification 4 5 (2.538%) CCNA 4 5 (2.538%) Sun Certification 4 5 (2.538%) MCSE 5 3 (1.523%) ITIL Certification 5 3 (1.523%) PRINCE2 Certification 5 3 (1.523%) MCP 6 2 (1.015%) Security Cleared 6 2 (1.015%) MCSA 6 2 (1.015%) CCIE 6 2 (1.015%) CCNP 6 2 (1.015%) CCVP 7 1 (0.508%) ISSMP 7 1 (0.508%) HND	Quality Assurance & Compliance 1 12 (6.091%) SLA 2 2 (1.015%) QA 3 1 (0.508%) ISO/IEC 27001 3 1 (0.508%) ISO 9000
System Software 1 22 (11.17%) Active Directory 2 17 (8.629%) VMware Infrastructure 3 6 (3.046%) Hyper-V 4 3 (1.523%) VMware ESX 4 3 (1.523%) Terminal Services 5 2 (1.015%) vSphere 5 2 (1.015%) VirtualBox 5 2 (1.015%) Terminal Server 5 2 (1.015%) Xen 6 1 (0.508%) NFS 6 1 (0.508%) VMware ESXi	Systems Management 1 8 (4.061%) Tivoli 2 7 (3.553%) ServiceCenter 3 4 (2.030%) Nagios 4 3 (1.523%) Backup Exec 5 2 (1.015%) Cisco UCCX 5 2 (1.015%) Cisco CUCM 6 1 (0.508%) WSUS 6 1 (0.508%) Norton AntiVirus 6 1 (0.508%) McAfee ePO 6 1 (0.508%) Sysprep 6 1 (0.508%) SCCM
Vendors 1 72 (36.55%) Microsoft 2 56 (28.43%) Oracle 3 29 (14.72%) Citrix 4 25 (12.69%) VMware 5 23 (11.68%) Cisco 6 15 (7.614%) HP 7 11 (5.584%) IBM 8 8 (4.061%) Sage 9 6 (3.046%) Sun 10 5 (2.538%) Lotus 11 4 (2.030%) Trapeze 11 4 (2.030%) JBoss 11 4 (2.030%) Cognos 11 4 (2.030%) SAP 11 4 (2.030%) Apple 11 4 (2.030%) CODA 11 4 (2.030%) Symantec 12 3 (1.523%) NetSuite 12 3 (1.523%) Remedy 12 3 (1.523%) Pegasus