The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 48 48 69
Rank change year-on-year
0 +21
Permanent jobs requiring a Support Analyst 119 117 67
As % of all permanent IT jobs located in Hertfordshire 4.88% 4.65% 3.15%
As % of the Job Titles category 5.12% 4.86% 3.33%
Number of salaries quoted 91 87 55
Average salary £30,000 £27,250 £30,000
Average salary % change year-on-year
+10.09% -9.16%
90% offered a salary of more than £22,500 £16,675 £18,800
10% offered a salary of more than £40,000 £42,550 £37,700
UK excluding London average salary £27,500 £27,250 £27,500
% change year-on-year
+0.91% -0.90%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2323 2409 2010
As % of all permanent IT jobs located in Hertfordshire 95.20% 95.67% 94.37%
Number of salaries quoted 1943 2005 1582
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,000 £26,500 £23,500
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 28 July 2015.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 42 £29,000 +16.00%
Hemel Hempstead - 27 £27,750 - 2
Rickmansworth -13 13 £33,000 +24.52%
St Albans -23 5 £21,500 -38.57%
Welwyn Garden City -2 4 £60,000 +20.00%
Bishop's Stortford - 3 £40,000 - 1
Stevenage +8 2 £21,500 +30.30% 1
Borehamwood -31 2 £25,000 +2.04%
Potters Bar - 2 £26,000 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 July 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 146 (63.48%) Windows
2 98 (42.61%) Microsoft
3 93 (40.43%) SQL
4 77 (33.48%) Active Directory
5 71 (30.87%) ITIL
6 68 (29.57%) Windows Server 2012
7 62 (26.96%) MS Excel
8 59 (25.65%) Linux
9 56 (24.35%) Windows Server 2008
10 44 (19.13%) VMware
10 44 (19.13%) SQL Server
11 42 (18.26%) MS Office
12 39 (16.96%) SharePoint
13 36 (15.65%) MS Exchange
14 34 (14.78%) Windows 7
15 28 (12.17%) IIS
15 28 (12.17%) UNIX
16 27 (11.74%) Microsoft Certification
16 27 (11.74%) WebSphere
17 26 (11.30%) IBM
17 26 (11.30%) Windows Server 2003
18 25 (10.87%) Oracle
18 25 (10.87%) WebSphere Application Server
18 25 (10.87%) TCP/IP
18 25 (10.87%) Problem Management
19 24 (10.43%) Degree
20 23 (10.00%) VMware ESXi
21 22 (9.57%) SCCM
21 22 (9.57%) VMware Infrastructure
22 21 (9.13%) Mathematics

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 July 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (16.96%) SharePoint
2 36 (15.65%) MS Exchange
3 28 (12.17%) IIS
4 27 (11.74%) WebSphere
5 25 (10.87%) WebSphere Application Server
6 13 (5.65%) Apache ServiceMix
6 13 (5.65%) Apache
6 13 (5.65%) Tomcat
7 5 (2.17%) JBoss
8 4 (1.74%) Exchange Server 2007
9 3 (1.30%) Lync
9 3 (1.30%) WebLogic
10 2 (0.87%) Blackberry Enterprise Server
10 2 (0.87%) Exchange Server 2003
11 1 (0.43%) Exchange Server 2010
11 1 (0.43%) SharePoint Server
11 1 (0.43%) SAS
11 1 (0.43%) ColdFusion
Applications
1 62 (26.96%) MS Excel
2 42 (18.26%) MS Office
3 3 (1.30%) MS PowerPoint
4 2 (0.87%) MS Visio
5 1 (0.43%) SOLIDWORKS
Business Applications
1 10 (4.35%) Maximo
2 9 (3.91%) Magento
3 6 (2.61%) CA PPM
4 3 (1.30%) Oracle iProcurement
4 3 (1.30%) Oracle EBS R12
4 3 (1.30%) Oracle Applications
4 3 (1.30%) Oracle EBS
4 3 (1.30%) Dynamics AX
4 3 (1.30%) Oracle Financial Analyzer
4 3 (1.30%) Oracle 11i
4 3 (1.30%) Oracle Financials
5 2 (0.87%) Dynamics CRM
6 1 (0.43%) Sage 200
6 1 (0.43%) SAP CO
6 1 (0.43%) HFM
6 1 (0.43%) SAP FI/CO
6 1 (0.43%) Retail-J
6 1 (0.43%) GoldMine
6 1 (0.43%) Hyperion Planning
6 1 (0.43%) SAP FI
Cloud Services
1 20 (8.70%) Office 365
2 17 (7.39%) Amazon AWS
2 17 (7.39%) Cloud Computing
3 3 (1.30%) SaaS
4 2 (0.87%) Microsoft Azure
Communications & Networking
1 25 (10.87%) TCP/IP
2 21 (9.13%) DHCP
2 21 (9.13%) DNS
3 20 (8.70%) VPN
4 14 (6.09%) FTP
5 9 (3.91%) Firewall
6 8 (3.48%) LAN
6 8 (3.48%) WAN
7 7 (3.04%) HTTP
8 5 (2.17%) SMTP
9 3 (1.30%) Internet
10 2 (0.87%) SAN
10 2 (0.87%) Cisco ASA
11 1 (0.43%) Cisco Nexus
11 1 (0.43%) BIG-IP
11 1 (0.43%) SSL
Database & Business Intelligence
1 44 (19.13%) SQL Server
2 20 (8.70%) MySQL
2 20 (8.70%) SQL Server Integration Services
3 19 (8.26%) SQL Server Analysis Services
4 14 (6.09%) SQL Server 2012
5 13 (5.65%) DB2
6 12 (5.22%) SQL Server Reporting Services
7 10 (4.35%) QlikView
8 9 (3.91%) Microsoft Analysis Services
8 9 (3.91%) SQL Server 2005
8 9 (3.91%) Oracle Database 10g
8 9 (3.91%) Oracle Database
9 6 (2.61%) SQL Server 2008
9 6 (2.61%) Relational Database
10 5 (2.17%) Oracle Database 11g
11 3 (1.30%) Oracle Discoverer
12 1 (0.43%) Crystal Reports
Development Applications
1 11 (4.78%) SQL Server Management Studio (SSMS)
2 1 (0.43%) JIRA
General
1 10 (4.35%) Finance
2 6 (2.61%) Retail
3 4 (1.74%) Games
4 3 (1.30%) Telecoms
5 2 (0.87%) Legal
5 2 (0.87%) Back Office
6 1 (0.43%) Multimedia
6 1 (0.43%) Billing
Libraries, Frameworks & Software Standards
1 14 (6.09%) XML
2 13 (5.65%) JDBC
2 13 (5.65%) WebSphere MQ
3 7 (3.04%) .NET
4 4 (1.74%) HTML
5 3 (1.30%) XSL
6 1 (0.43%) SOAP
6 1 (0.43%) DOM
6 1 (0.43%) ASP.NET
6 1 (0.43%) COM
6 1 (0.43%) DHTML
Miscellaneous
1 21 (9.13%) Mathematics
1 21 (9.13%) Analytical Skills
1 21 (9.13%) Data Centre
2 18 (7.83%) Handset
3 15 (6.52%) Computer Science
4 13 (5.65%) Management Information System
5 3 (1.30%) Enterprise Software
5 3 (1.30%) EPoS
6 2 (0.87%) Foreign Exchange (FX)
6 2 (0.87%) Blackberry
6 2 (0.87%) Mainframe
6 2 (0.87%) iPad
7 1 (0.43%) PKI
7 1 (0.43%) iPhone
7 1 (0.43%) FMCG
7 1 (0.43%) EFT
Operating Systems
1 146 (63.48%) Windows
2 68 (29.57%) Windows Server 2012
3 59 (25.65%) Linux
4 56 (24.35%) Windows Server 2008
5 34 (14.78%) Windows 7
6 28 (12.17%) UNIX
7 26 (11.30%) Windows Server 2003
8 19 (8.26%) Red Hat Enterprise Linux
8 19 (8.26%) Windows XP
9 18 (7.83%) AIX
10 16 (6.96%) Solaris
11 3 (1.30%) Apple iOS
11 3 (1.30%) Android
11 3 (1.30%) Mac OS X
12 2 (0.87%) Windows Vista
12 2 (0.87%) Windows 8
Processes & Methodologies
1 71 (30.87%) ITIL
2 25 (10.87%) Problem Management
3 19 (8.26%) Project Management
4 18 (7.83%) Information Security
4 18 (7.83%) Mentoring
5 13 (5.65%) Business Intelligence
6 12 (5.22%) Disaster Recovery
6 12 (5.22%) Asset Management
7 10 (4.35%) Capacity Management
7 10 (4.35%) Continuous Improvement
7 10 (4.35%) Data Protection
7 10 (4.35%) Incident Management
8 9 (3.91%) Configuration Management
8 9 (3.91%) ERP
9 7 (3.04%) CRM
10 6 (2.61%) Regression Testing
10 6 (2.61%) Analytics
10 6 (2.61%) Business Analytics
11 5 (2.17%) Service Management
12 4 (1.74%) Project Planning
Programming Languages
1 93 (40.43%) SQL
2 21 (9.13%) Java
3 20 (8.70%) T-SQL
4 15 (6.52%) PowerShell
5 14 (6.09%) C
6 13 (5.65%) Bash Shell
6 13 (5.65%) Perl
7 10 (4.35%) VB
8 9 (3.91%) VBA
8 9 (3.91%) PHP
8 9 (3.91%) PL/SQL
9 4 (1.74%) JavaScript
10 1 (0.43%) C#
10 1 (0.43%) C++
Qualifications
1 27 (11.74%) Microsoft Certification
2 24 (10.43%) Degree
3 18 (7.83%) ITIL Certification
3 18 (7.83%) MCSA
4 17 (7.39%) MCSE
5 11 (4.78%) MCITP
5 11 (4.78%) Security Cleared
6 10 (4.35%) Cisco Certification
6 10 (4.35%) CCNA
6 10 (4.35%) SC Cleared
7 8 (3.48%) MCP
7 8 (3.48%) MCTS
8 7 (3.04%) CCNP
9 3 (1.30%) A+ Certification
10 1 (0.43%) Six Sigma Green Belt
10 1 (0.43%) ITIL Foundation Certificate
10 1 (0.43%) BC Cleared
Quality Assurance & Compliance
1 19 (8.26%) SLA
2 1 (0.43%) QA
System Software
1 77 (33.48%) Active Directory
2 23 (10.00%) VMware ESXi
3 22 (9.57%) VMware Infrastructure
4 19 (8.26%) Terminal Services
5 18 (7.83%) VMware Workstation
5 18 (7.83%) vSphere
6 4 (1.74%) XenApp
6 4 (1.74%) Oracle RAC
7 3 (1.30%) XenDesktop
8 2 (0.87%) VMware ESX
9 1 (0.43%) Hyper-V
Systems Management
1 22 (9.57%) SCCM
2 5 (2.17%) SCOM
3 4 (1.74%) Data Guard
4 3 (1.30%) Symantec Enterprise Vault
4 3 (1.30%) AirWatch
4 3 (1.30%) Backup Exec
5 1 (0.43%) Symantec Endpoint Protection
5 1 (0.43%) NetVault Backup
5 1 (0.43%) Control-M
Vendors
1 98 (42.61%) Microsoft
2 44 (19.13%) VMware
3 26 (11.30%) IBM
4 25 (10.87%) Oracle
5 11 (4.78%) Citrix
5 11 (4.78%) Cognos
6 9 (3.91%) Cisco
7 8 (3.48%) CheckPoint
8 5 (2.17%) MobileIron
8 5 (2.17%) SAP
9 3 (1.30%) Altiris
9 3 (1.30%) LANDesk
9 3 (1.30%) Symantec
9 3 (1.30%) Sophos
9 3 (1.30%) HP
9 3 (1.30%) JD Edwards
10 2 (0.87%) NetApp
10 2 (0.87%) i2
10 2 (0.87%) Websense
10 2 (0.87%) Clearswift
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £30000 per annum + good benefits
Posted: 21 hours ago
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Bens
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Ashdown IT
Salary: £25000 - £27000 per annum
Posted: 5 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Excellent benefits package
Posted: 12 days ago
Hertfordshire
Hays IT - Uk Posting account
Salary: Competitive (Depending on experience)
Posted: 13 days ago