The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 56 62
Rank change year-on-year
-8 +6
Permanent jobs requiring a Support Analyst 86 114 98
As % of all permanent IT jobs located in Hertfordshire 3.46% 4.30% 3.74%
As % of the Job Titles category 3.58% 4.52% 3.92%
Number of salaries quoted 65 101 80
Average salary £27,000 £28,500 £32,500
Average salary % change year-on-year
-5.26% -12.30%
90% offered a salary of more than £20,850 £22,500 £22,500
10% offered a salary of more than £35,450 £47,500 £47,500
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2400 2523 2500
As % of all permanent IT jobs located in Hertfordshire 96.58% 95.14% 95.49%
Number of salaries quoted 1915 2114 2048
Average salary £40,000 £42,500 £44,000
Average salary % change year-on-year
-5.88% -3.40%
90% offered a salary of more than £26,000 £26,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
East of England

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford -20 31 £27,000 -1.81% 3
Rickmansworth +15 14 £27,000 -10.00%
Letchworth +1 12 £27,500 +10.00% 1
Borehamwood - 6 £22,500 -
Hemel Hempstead +1 4 £25,500 +13.33%
St Albans - 4 £22,500 -
Hoddesdon - 2 £26,000 - 1
Welwyn Garden City +10 1 £40,000 -17.52%
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 93 (57.76%) Windows
2 87 (54.04%) SQL
3 62 (38.51%) Microsoft
4 57 (35.40%) Finance
5 55 (34.16%) Oracle
6 54 (33.54%) FTP
7 53 (32.92%) UNIX
8 52 (32.30%) MS Office
9 45 (27.95%) Tomcat
10 42 (26.09%) IIS
11 41 (25.47%) Active Directory
12 40 (24.84%) Java
13 39 (24.22%) Retail
14 37 (22.98%) Linux
15 34 (21.12%) WebSphere
15 34 (21.12%) AIX
15 34 (21.12%) Solaris
15 34 (21.12%) DB2
15 34 (21.12%) WebSphere Application Server
15 34 (21.12%) JDBC
15 34 (21.12%) J2EE
15 34 (21.12%) IBM
15 34 (21.12%) HTTP
15 34 (21.12%) MQSeries
15 34 (21.12%) E-Commerce
15 34 (21.12%) Manufacturing
15 34 (21.12%) IBM HTTP Server
15 34 (21.12%) Middleware
16 21 (13.04%) Windows XP
16 21 (13.04%) MS Excel

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (27.95%) Tomcat
2 42 (26.09%) IIS
3 34 (21.12%) WebSphere
3 34 (21.12%) WebSphere Application Server
3 34 (21.12%) MQSeries
3 34 (21.12%) IBM HTTP Server
4 12 (7.45%) MS Exchange
5 8 (4.97%) Apache
5 8 (4.97%) SharePoint
6 3 (1.86%) Blackberry Enterprise Server
7 1 (0.62%) Lync
7 1 (0.62%) Exchange Server 2010
7 1 (0.62%) GlassFish
7 1 (0.62%) Exchange Server 2007
7 1 (0.62%) Exchange Server 2003
Applications
1 52 (32.30%) MS Office
2 21 (13.04%) MS Excel
3 1 (0.62%) MS PowerPoint
Business Applications
1 5 (3.11%) RiskWrite
2 3 (1.86%) Remedy ITSM
3 1 (0.62%) SAP Business One
3 1 (0.62%) Pegasus Opera
Communications & Networking
1 54 (33.54%) FTP
2 34 (21.12%) HTTP
3 16 (9.94%) VPN
4 13 (8.07%) SSH
5 12 (7.45%) LAN
5 12 (7.45%) WAN
6 7 (4.35%) TCP/IP
7 6 (3.73%) VoIP
8 4 (2.48%) Firewall
9 3 (1.86%) Wireless
9 3 (1.86%) Internet
10 2 (1.24%) MPLS
10 2 (1.24%) SAN
10 2 (1.24%) DNS
10 2 (1.24%) DHCP
11 1 (0.62%) Unified Communications
11 1 (0.62%) Intrusion Detection
Database & Business Intelligence
1 34 (21.12%) DB2
2 12 (7.45%) SQL Server
3 8 (4.97%) MySQL
4 2 (1.24%) Oracle Reports
4 2 (1.24%) Oracle Database
Development Applications
1 15 (9.32%) Toad
2 14 (8.70%) ClearQuest
3 11 (6.83%) JIRA
4 5 (3.11%) Selenium
General
1 57 (35.40%) Finance
2 39 (24.22%) Retail
3 34 (21.12%) Manufacturing
4 5 (3.11%) Telecoms
5 4 (2.48%) Multimedia
Libraries, Frameworks & Software Standards
1 34 (21.12%) JDBC
1 34 (21.12%) J2EE
1 34 (21.12%) Middleware
2 12 (7.45%) XML
3 8 (4.97%) HTML
4 2 (1.24%) WAP
Miscellaneous
1 10 (6.21%) Kindle
2 5 (3.11%) iPhone
2 5 (3.11%) Enterprise Software
2 5 (3.11%) iPad
2 5 (3.11%) SWIFT
2 5 (3.11%) Blackberry
3 4 (2.48%) EPoS
3 4 (2.48%) Chip and PIN
4 2 (1.24%) Computer Science
5 1 (0.62%) Fat Client
5 1 (0.62%) Reference Data
5 1 (0.62%) PDA
5 1 (0.62%) Management Information System
5 1 (0.62%) Thin Client
Operating Systems
1 93 (57.76%) Windows
2 53 (32.92%) UNIX
3 37 (22.98%) Linux
4 34 (21.12%) AIX
4 34 (21.12%) Solaris
5 21 (13.04%) Windows XP
6 18 (11.18%) Windows 7
7 17 (10.56%) Windows Server 2008
8 16 (9.94%) Windows Server 2003
9 2 (1.24%) Mac OS X
9 2 (1.24%) Windows Mobile
9 2 (1.24%) Android
10 1 (0.62%) Windows 8
10 1 (0.62%) Windows Server 2012
10 1 (0.62%) CentOS
10 1 (0.62%) Red Hat Enterprise Linux
10 1 (0.62%) Ubuntu
10 1 (0.62%) OpenBSD
Processes & Methodologies
1 34 (21.12%) E-Commerce
2 19 (11.80%) ITIL
3 15 (9.32%) Release Management
4 8 (4.97%) Test Scripting
4 8 (4.97%) Problem Management
4 8 (4.97%) CRM
5 7 (4.35%) ITSM
6 6 (3.73%) Configuration Management
6 6 (3.73%) Service Delivery
6 6 (3.73%) Incident Management
6 6 (3.73%) Root Cause Analysis
7 4 (2.48%) Project Management
7 4 (2.48%) Service Management
7 4 (2.48%) Web Design
8 3 (1.86%) Software Testing
9 2 (1.24%) Workflow
9 2 (1.24%) QMS
9 2 (1.24%) Network Monitoring
10 1 (0.62%) Network Management
10 1 (0.62%) Stakeholder Engagement
Programming Languages
1 87 (54.04%) SQL
2 40 (24.84%) Java
3 20 (12.42%) Perl
3 20 (12.42%) Bash Shell
4 13 (8.07%) Shell Script
5 9 (5.59%) PL/SQL
6 4 (2.48%) VB
7 3 (1.86%) PowerShell
7 3 (1.86%) PHP
7 3 (1.86%) C
8 2 (1.24%) C++
8 2 (1.24%) VBScript
8 2 (1.24%) VB6
9 1 (0.62%) Bourne shell
9 1 (0.62%) Korn
9 1 (0.62%) JavaScript
9 1 (0.62%) VBA
9 1 (0.62%) T-SQL
9 1 (0.62%) Python
9 1 (0.62%) AWK
Qualifications
1 18 (11.18%) Degree
2 7 (4.35%) Microsoft Certification
2 7 (4.35%) MCP
2 7 (4.35%) MCSE
3 6 (3.73%) CNA
3 6 (3.73%) CNE
3 6 (3.73%) Novell Certification
4 1 (0.62%) AAT
4 1 (0.62%) MCDST
4 1 (0.62%) ITIL Certification
4 1 (0.62%) ACCA
Quality Assurance & Compliance
1 12 (7.45%) SLA
2 10 (6.21%) ISO 9001
System Software
1 41 (25.47%) Active Directory
2 7 (4.35%) Terminal Server
3 6 (3.73%) VMware Infrastructure
4 2 (1.24%) VMware ESX
5 1 (0.62%) Hyper-V
5 1 (0.62%) Snort
5 1 (0.62%) ISA Server
Systems Management
1 15 (9.32%) Tivoli
2 6 (3.73%) Norton AntiVirus
3 1 (0.62%) Nagios
Vendors
1 62 (38.51%) Microsoft
2 55 (34.16%) Oracle
3 34 (21.12%) IBM
4 16 (9.94%) Citrix
5 12 (7.45%) VMware
6 10 (6.21%) CODA
6 10 (6.21%) Cisco
7 9 (5.59%) Remedy
8 8 (4.97%) Business Objects
9 7 (4.35%) JBoss
9 7 (4.35%) CheckPoint
10 6 (3.73%) Sophos
10 6 (3.73%) Symantec
11 5 (3.11%) HP
12 3 (1.86%) LANDesk
12 3 (1.86%) Avaya
12 3 (1.86%) Apple
13 2 (1.24%) Sage
13 2 (1.24%) Amdocs
13 2 (1.24%) Atlassian
Watford, Hertfordshire
Salmon Limited
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Salmon Limited
Posted: 3 days ago
Hertfordshire
SPS Resourcing
Salary: From £32,000 to £37,000 per annum Includes Excellent Bonus & Benefits
Posted: 4 days ago
Hertfordshire
Volt
Salary: £28000 - £32000 per annum + Total Package £36,000
Posted: 4 days ago
Hertfordshire
DP Connect
Salary: £28000 - £32000 per annum + Pension, Bonus, Healthcare
Posted: 4 days ago
Hoddesdon, Hertfordshire
ReThink Recruitment
Salary: £22000 - £30000 per annum + BENEFITS
Posted: 5 days ago
Hatfield, Hertfordshire
Vertex Solutions
Salary: £35000.00 - £42500.00 per annum + Benefits
Posted: 6 days ago
Harpenden
Interquest - IQ ESM
Salary: £22000 - £25000 per annum
Posted: 9 days ago
Watford
IT HR
Salary: £53000 - £55000 per annum
Posted: 24 days ago