The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 52 61 61
Rank change year-on-year
+9 0
Permanent jobs requiring a Support Analyst 121 92 104
As % of all permanent IT jobs located in Hertfordshire 5.18% 3.66% 4.08%
As % of the Job Titles category 5.46% 3.82% 4.28%
Number of salaries quoted 109 69 92
Average salary £32,000 £27,500 £28,500
Average salary % change year-on-year
+16.36% -3.50%
90% offered a salary of more than £22,500 £22,350 £22,500
10% offered a salary of more than £40,000 £36,050 £44,900
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2217 2409 2430
As % of all permanent IT jobs located in Hertfordshire 94.91% 95.90% 95.22%
Number of salaries quoted 1807 1942 2017
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,200 £27,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 5 May 2015.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +10 44 £32,000 +25.49% 2
Watford 0 19 £30,000 +3.44%
Rickmansworth -8 16 £35,000 +16.66% 2
Stevenage - 12 £22,500 - 1
Bishop's Stortford - 3 £40,500 - 2
Borehamwood -2 2 £30,000 +33.33% 1
Welwyn Garden City -13 2 £25,000 -37.50%
Royston - 2 £21,500 -
Potters Bar - 1 £32,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 5 May 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 114 (54.29%) Windows
2 87 (41.43%) SQL
3 81 (38.57%) Microsoft
4 64 (30.48%) Linux
5 58 (27.62%) ITIL
6 56 (26.67%) Active Directory
7 46 (21.90%) MS Excel
8 45 (21.43%) UNIX
9 41 (19.52%) Windows Server 2012
10 38 (18.10%) SharePoint
11 37 (17.62%) Windows Server 2008
12 36 (17.14%) MS Office
13 34 (16.19%) IIS
13 34 (16.19%) Oracle
13 34 (16.19%) SQL Server
14 30 (14.29%) Analytical Skills
15 29 (13.81%) Windows 7
16 27 (12.86%) Java
16 27 (12.86%) Degree
17 26 (12.38%) WebSphere
18 25 (11.90%) Microsoft Certification
19 24 (11.43%) MySQL
19 24 (11.43%) WebSphere Application Server
19 24 (11.43%) XML
19 24 (11.43%) IBM
20 23 (10.95%) Problem Management
20 23 (10.95%) VMware
21 21 (10.00%) Computer Science
22 20 (9.52%) FTP
23 19 (9.05%) Windows XP

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 5 May 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (18.10%) SharePoint
2 34 (16.19%) IIS
3 26 (12.38%) WebSphere
4 24 (11.43%) WebSphere Application Server
5 19 (9.05%) Tomcat
6 18 (8.57%) MS Exchange
7 11 (5.24%) MQSeries
7 11 (5.24%) IBM HTTP Server
8 10 (4.76%) ColdFusion
8 10 (4.76%) JBoss
9 7 (3.33%) WebLogic
10 5 (2.38%) Apache
11 4 (1.90%) Exchange Server 2007
11 4 (1.90%) Lync
12 2 (0.95%) SharePoint 2010
12 2 (0.95%) SharePoint 2013
12 2 (0.95%) Apache ServiceMix
12 2 (0.95%) Blackberry Enterprise Server
12 2 (0.95%) Oracle Application Server
12 2 (0.95%) Exchange Server 2003
Applications
1 46 (21.90%) MS Excel
2 36 (17.14%) MS Office
3 3 (1.43%) MS PowerPoint
4 1 (0.48%) SOLIDWORKS
Business Applications
1 9 (4.29%) Maximo
1 9 (4.29%) CA PPM
2 5 (2.38%) Oracle Financial Analyzer
2 5 (2.38%) Dynamics CRM
2 5 (2.38%) Dynamics AX
2 5 (2.38%) Oracle EBS
2 5 (2.38%) Oracle Financials
2 5 (2.38%) Oracle iProcurement
3 4 (1.90%) Oracle 11i
3 4 (1.90%) Oracle EBS R12
4 3 (1.43%) Agresso
5 2 (0.95%) SAP FI
5 2 (0.95%) SAP FI/CO
5 2 (0.95%) SAP CO
5 2 (0.95%) Magento
5 2 (0.95%) RiskWrite
6 1 (0.48%) Oracle Payables
6 1 (0.48%) Oracle Receivables
6 1 (0.48%) Oracle Assets
6 1 (0.48%) Oracle Internet Expenses
Cloud Services
1 6 (2.86%) Office 365
2 5 (2.38%) SaaS
3 2 (0.95%) Cloud Computing
3 2 (0.95%) Microsoft Azure
3 2 (0.95%) Amazon AWS
Communications & Networking
1 20 (9.52%) FTP
2 19 (9.05%) Internet
3 17 (8.10%) HTTP
4 12 (5.71%) TCP/IP
5 10 (4.76%) Firewall
6 6 (2.86%) SSH
6 6 (2.86%) PuTTY
6 6 (2.86%) WinSCP
7 5 (2.38%) DNS
7 5 (2.38%) DHCP
8 4 (1.90%) SMTP
8 4 (1.90%) VPN
9 2 (0.95%) LAN
9 2 (0.95%) WAN
9 2 (0.95%) Cisco ASA
9 2 (0.95%) SAN
10 1 (0.48%) SSL
Database & Business Intelligence
1 34 (16.19%) SQL Server
2 24 (11.43%) MySQL
3 14 (6.67%) Oracle Database
4 13 (6.19%) DB2
5 10 (4.76%) SQL Server 2012
6 8 (3.81%) SQL Server 2005
6 8 (3.81%) Oracle Database 10g
7 7 (3.33%) Oracle Database 11g
7 7 (3.33%) SQL Server Reporting Services
8 6 (2.86%) SQL Server Analysis Services
8 6 (2.86%) SQL Server Integration Services
8 6 (2.86%) Microsoft Analysis Services
9 5 (2.38%) Oracle Discoverer
9 5 (2.38%) Relational Database
10 3 (1.43%) SQL Server 2008
11 2 (0.95%) RDBMS
11 2 (0.95%) PostgreSQL
Development Applications
1 7 (3.33%) JIRA
2 6 (2.86%) Toad
3 2 (0.95%) SQL Server Management Studio (SSMS)
General
1 16 (7.62%) Finance
2 13 (6.19%) Retail
3 3 (1.43%) Telecoms
4 2 (0.95%) Back Office
4 2 (0.95%) Multimedia
5 1 (0.48%) Legal
Libraries, Frameworks & Software Standards
1 24 (11.43%) XML
2 17 (8.10%) Middleware
3 16 (7.62%) HTML
4 15 (7.14%) .NET
4 15 (7.14%) SOAP
5 13 (6.19%) JDBC
5 13 (6.19%) J2EE
6 10 (4.76%) ASP.NET
6 10 (4.76%) DOM
6 10 (4.76%) DHTML
7 6 (2.86%) Oracle Fusion
8 3 (1.43%) XSL
9 2 (0.95%) WebSphere MQ
10 1 (0.48%) COM
Miscellaneous
1 30 (14.29%) Analytical Skills
2 21 (10.00%) Computer Science
3 11 (5.24%) Management Information System
4 5 (2.38%) Mathematics
4 5 (2.38%) Enterprise Software
5 3 (1.43%) Physics
6 2 (0.95%) iPad
6 2 (0.95%) Handset
6 2 (0.95%) Clustering
6 2 (0.95%) Foreign Exchange (FX)
6 2 (0.95%) EPoS
6 2 (0.95%) Blackberry
6 2 (0.95%) Mainframe
7 1 (0.48%) PKI
Operating Systems
1 114 (54.29%) Windows
2 64 (30.48%) Linux
3 45 (21.43%) UNIX
4 41 (19.52%) Windows Server 2012
5 37 (17.62%) Windows Server 2008
6 29 (13.81%) Windows 7
7 19 (9.05%) Windows XP
8 18 (8.57%) AIX
9 16 (7.62%) Solaris
10 14 (6.67%) Red Hat Enterprise Linux
11 10 (4.76%) Windows Server 2003
12 9 (4.29%) Android
12 9 (4.29%) Mac OS X
12 9 (4.29%) Apple iOS
13 6 (2.86%) Windows Vista
14 4 (1.90%) Mac OS
15 2 (0.95%) Windows 8
Processes & Methodologies
1 58 (27.62%) ITIL
2 23 (10.95%) Problem Management
3 19 (9.05%) Project Management
4 18 (8.57%) Incident Management
5 13 (6.19%) Asset Management
6 12 (5.71%) Disaster Recovery
7 11 (5.24%) E-Commerce
8 10 (4.76%) Six Sigma
8 10 (4.76%) Continuous Improvement
8 10 (4.76%) Capacity Management
8 10 (4.76%) Data Protection
9 8 (3.81%) Configuration Management
10 7 (3.33%) CRM
11 6 (2.86%) Regression Testing
11 6 (2.86%) ERP
12 4 (1.90%) Stakeholder Management
13 3 (1.43%) Performance Monitoring
14 2 (0.95%) DevOps
14 2 (0.95%) Line Management
14 2 (0.95%) Mentoring
Programming Languages
1 87 (41.43%) SQL
2 27 (12.86%) Java
3 15 (7.14%) Bash Shell
4 14 (6.67%) PowerShell
5 13 (6.19%) JavaScript
5 13 (6.19%) Perl
6 12 (5.71%) PHP
6 12 (5.71%) PL/SQL
7 11 (5.24%) T-SQL
8 8 (3.81%) Shell Script
9 7 (3.33%) VB
10 6 (2.86%) VBA
11 3 (1.43%) C
12 1 (0.48%) C#
12 1 (0.48%) C++
Qualifications
1 27 (12.86%) Degree
2 25 (11.90%) Microsoft Certification
3 18 (8.57%) ITIL Certification
4 17 (8.10%) MCSE
5 13 (6.19%) MCSA
6 11 (5.24%) MCP
7 10 (4.76%) Six Sigma Green Belt
8 9 (4.29%) SC Cleared
8 9 (4.29%) Security Cleared
9 7 (3.33%) MCTS
9 7 (3.33%) MCITP
10 4 (1.90%) CCNA
10 4 (1.90%) Cisco Certification
10 4 (1.90%) MCDST
11 3 (1.43%) A+ Certification
12 1 (0.48%) CCNP
12 1 (0.48%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (6.19%) SLA
2 1 (0.48%) QA
System Software
1 56 (26.67%) Active Directory
2 5 (2.38%) VMware Infrastructure
3 4 (1.90%) VMware ESXi
4 3 (1.43%) XenDesktop
5 2 (0.95%) vSphere
5 2 (0.95%) VMware ESX
5 2 (0.95%) VMware Workstation
5 2 (0.95%) Terminal Services
6 1 (0.48%) Samba
6 1 (0.48%) Terminal Server
6 1 (0.48%) Oracle RAC
6 1 (0.48%) Hyper-V
6 1 (0.48%) XenApp
Systems Management
1 19 (9.05%) SCCM
2 6 (2.86%) Tivoli
3 4 (1.90%) AirWatch
4 3 (1.43%) Backup Exec
4 3 (1.43%) Symantec Enterprise Vault
5 2 (0.95%) SCOM
6 1 (0.48%) Data Guard
6 1 (0.48%) Control-M
6 1 (0.48%) Symantec Endpoint Protection
Vendors
1 81 (38.57%) Microsoft
2 34 (16.19%) Oracle
3 24 (11.43%) IBM
4 23 (10.95%) VMware
5 12 (5.71%) Red Hat
6 10 (4.76%) Cisco
7 9 (4.29%) CheckPoint
8 8 (3.81%) LANDesk
8 8 (3.81%) MobileIron
9 6 (2.86%) SAP
10 5 (2.38%) Citrix
11 4 (1.90%) Altiris
12 3 (1.43%) HP
12 3 (1.43%) Symantec
12 3 (1.43%) Epicor
13 2 (0.95%) NetApp
13 2 (0.95%) JD Edwards
13 2 (0.95%) Sophos
13 2 (0.95%) Websense
13 2 (0.95%) Clearswift
St. Albans, Hertfordshire
Capital IT Resourcing LTD
Salary: £20k - 23k per year + Benefits
Posted: 15 hours ago
Bishop's Stortford, Hertfordshire
Venturi
Salary: £35000 - £45000 per annum
Posted: 16 hours ago
Borehamwood, Hertfordshire
Understanding Recruitment
Salary: £20000 - £30000 per annum + Benefits
Posted: Yesterday
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £25000 - £28000 per annum
Posted: 2 days ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Ashdown IT
Salary: £19000 - £23000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum
Posted: 4 days ago
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
Volt
Salary: £25000 - £28000 per annum + benefits
Posted: 5 days ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £28,000 to £38,000 per annum + CAR + benefits
Posted: 5 days ago
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Hertfordshire
Cadence Resourcing
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Bishop's Stortford
Applause IT Innovation
Salary: £37000 - £44000 per annum + Depending on Experience + Bens
Posted: 7 days ago