The statistics below represent IT jobs advertised across the Hertfordshire region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Support Analyst
East of England / Hertfordshire
Rank 53 57 56
Rank change year-on-year
+4 -1
Permanent jobs requiring a Support Analyst 78 86 97
As % of all permanent IT jobs located in Hertfordshire 3.88% 4.21% 4.77%
As % of the Job Titles category 3.99% 4.31% 4.94%
Number of salaries quoted 64 70 82
Median salary £26,250 £28,000 £30,000
Median salary % change year-on-year
-6.25% -6.66%
90% offered a salary of more than £18,500 £20,900 £17,000
10% offered a salary of more than £40,000 £37,550 £55,000
UK excluding London median salary £27,500 £28,000 £27,850
% change year-on-year
-1.78% +0.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1954 1997 1964
As % of all permanent IT jobs located in Hertfordshire 97.26% 97.75% 96.51%
Number of salaries quoted 1615 1713 1571
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £27,500 £27,000
10% offered a salary of more than £65,000 £63,500 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 17 January 2017.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +14 29 £28,000 -20.00% 2
Hemel Hempstead +3 13 £27,500 -1.78% 1
Stevenage -2 13 £19,000 +11.76% 1
Letchworth -13 4 - -
Harpenden +9 2 £20,000 -28.57%
Broxbourne - 2 £24,500 -
Rickmansworth - 1 £22,000 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 17 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 79 (50.64%) Microsoft
2 60 (38.46%) Windows
3 53 (33.97%) MS Excel
4 42 (26.92%) MS Office
5 40 (25.64%) SQL
6 38 (24.36%) Windows Server
7 36 (23.08%) Active Directory
8 33 (21.15%) ITIL
8 33 (21.15%) Finance
9 31 (19.87%) VMware
9 31 (19.87%) Windows 7
10 28 (17.95%) VMware Infrastructure
11 26 (16.67%) Windows Server 2008
12 25 (16.03%) Linux
13 21 (13.46%) Windows Server 2012
13 21 (13.46%) TCP/IP
14 20 (12.82%) Oracle
15 19 (12.18%) Planview
16 17 (10.90%) Change Management
16 17 (10.90%) Analytical Skills
17 15 (9.62%) Microsoft Certification
18 14 (8.97%) Project Management
19 13 (8.33%) DNS
19 13 (8.33%) Data Centre
20 12 (7.69%) IBM
20 12 (7.69%) Cognos
20 12 (7.69%) MCP
20 12 (7.69%) Service Management
21 11 (7.05%) MS Project
21 11 (7.05%) LAN

Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.77%) IIS
1 9 (5.77%) WebSphere
1 9 (5.77%) WebSphere Application Server
2 7 (4.49%) MS Exchange
2 7 (4.49%) SharePoint
3 6 (3.85%) MS Project Server
4 2 (1.28%) SugarCRM
4 2 (1.28%) Tomcat
4 2 (1.28%) WebLogic
5 1 (0.64%) Apache
5 1 (0.64%) Confluence
5 1 (0.64%) Elasticsearch
5 1 (0.64%) Exchange Server 2010
Applications
1 53 (33.97%) MS Excel
2 42 (26.92%) MS Office
3 11 (7.05%) MS Project
4 6 (3.85%) MS PowerPoint
5 1 (0.64%) HipChat
Business Applications
1 7 (4.49%) Magento
2 5 (3.21%) Cognos Business Intelligence
3 4 (2.56%) Oracle Procure-to-Pay
4 2 (1.28%) Dynamics CRM
4 2 (1.28%) Oracle Cash Management
4 2 (1.28%) Oracle Financials
4 2 (1.28%) Sage CRM
5 1 (0.64%) Oracle Applications
5 1 (0.64%) Oracle Assets
5 1 (0.64%) Oracle EBS
5 1 (0.64%) Oracle ERP
5 1 (0.64%) Oracle General Ledger
5 1 (0.64%) Oracle Retail
5 1 (0.64%) Unit4 Business World
Cloud Services
1 11 (7.05%) Office 365
2 2 (1.28%) SaaS
3 1 (0.64%) Amazon AWS
Communications & Networking
1 21 (13.46%) TCP/IP
2 13 (8.33%) DNS
3 11 (7.05%) DHCP
3 11 (7.05%) LAN
4 10 (6.41%) Remote Desktop
5 9 (5.77%) VPN
6 8 (5.13%) WAN
7 7 (4.49%) FTP
7 7 (4.49%) Internet
8 3 (1.92%) Firewall
8 3 (1.92%) PBX
8 3 (1.92%) SSH
8 3 (1.92%) VoIP
9 2 (1.28%) Cisco Nexus
9 2 (1.28%) PuTTY
10 1 (0.64%) Cisco ASA
10 1 (0.64%) OpenLDAP
10 1 (0.64%) OpenVPN
10 1 (0.64%) VLAN
10 1 (0.64%) WLAN
Database & Business Intelligence
1 10 (6.41%) MySQL
2 9 (5.77%) SQL Server
3 7 (4.49%) DB2
4 4 (2.56%) Cognos Report Studio
5 3 (1.92%) SQL Server 2008
6 2 (1.28%) Crystal Reports
7 1 (0.64%) Oracle Database
7 1 (0.64%) SQL Server 2012
Development Applications
1 2 (1.28%) JIRA
2 1 (0.64%) Ant
2 1 (0.64%) Git (software)
2 1 (0.64%) Jenkins
2 1 (0.64%) JIRA Agile
2 1 (0.64%) JUnit
2 1 (0.64%) Liquibase
2 1 (0.64%) Maven
2 1 (0.64%) Oracle Forms
2 1 (0.64%) Selenium
2 1 (0.64%) SonarQube
2 1 (0.64%) Sonatype Nexus
General
1 33 (21.15%) Finance
2 5 (3.21%) Retail
3 4 (2.56%) Banking
3 4 (2.56%) Legal
3 4 (2.56%) Pharmaceutical
4 3 (1.92%) Telecoms
5 2 (1.28%) General Ledger
6 1 (0.64%) Back Office
6 1 (0.64%) Italian Language
6 1 (0.64%) Manufacturing
6 1 (0.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 9 (5.77%) .NET
2 7 (4.49%) JDBC
2 7 (4.49%) WebSphere MQ
3 4 (2.56%) Oracle Fusion
4 1 (0.64%) ELK Stack
4 1 (0.64%) MCollective
4 1 (0.64%) Software Packaging
Miscellaneous
1 17 (10.90%) Analytical Skills
2 13 (8.33%) Data Centre
3 7 (4.49%) Handset
3 7 (4.49%) iSeries
4 6 (3.85%) Fat Client
4 6 (3.85%) Thin Client
5 4 (2.56%) FMCG
6 3 (1.92%) Driving Licence
7 2 (1.28%) Biotechnology
7 2 (1.28%) Life Science
8 1 (0.64%) Computer Science
8 1 (0.64%) Enterprise Software
8 1 (0.64%) iPad
8 1 (0.64%) IVR
8 1 (0.64%) Management Information System
8 1 (0.64%) Mathematics
8 1 (0.64%) Physics
8 1 (0.64%) Replication
8 1 (0.64%) Smartphone
Operating Systems
1 60 (38.46%) Windows
2 38 (24.36%) Windows Server
3 31 (19.87%) Windows 7
4 26 (16.67%) Windows Server 2008
5 25 (16.03%) Linux
6 21 (13.46%) Windows Server 2012
7 10 (6.41%) Unix
8 9 (5.77%) Windows 8
9 7 (4.49%) Solaris
9 7 (4.49%) Windows 10
9 7 (4.49%) Windows XP
9 7 (4.49%) zOS
10 6 (3.85%) Red Hat Enterprise Linux
11 4 (2.56%) Windows Vista
12 3 (1.92%) Windows Server 2003
13 1 (0.64%) Apple iOS
Processes & Methodologies
1 33 (21.15%) ITIL
2 17 (10.90%) Change Management
3 14 (8.97%) Project Management
4 12 (7.69%) Service Management
5 11 (7.05%) Agile Software Development
6 10 (6.41%) Business Intelligence
6 10 (6.41%) E-Commerce
6 10 (6.41%) Incident Management
6 10 (6.41%) Problem Management
7 8 (5.13%) CRM
7 8 (5.13%) Demand Management
7 8 (5.13%) Mentoring
8 7 (4.49%) Document Management
8 7 (4.49%) Process Improvement
9 6 (3.85%) Data Management
9 6 (3.85%) Information Security
9 6 (3.85%) Network Management
9 6 (3.85%) PRINCE2
9 6 (3.85%) Stakeholder Engagement
10 5 (3.21%) ERP
Programming Languages
1 40 (25.64%) SQL
2 8 (5.13%) Bash Shell
2 8 (5.13%) Java
3 7 (4.49%) Perl
3 7 (4.49%) PHP
4 2 (1.28%) JavaScript
4 2 (1.28%) PL/SQL
4 2 (1.28%) VB
5 1 (0.64%) Korn
5 1 (0.64%) PowerShell
5 1 (0.64%) Python
5 1 (0.64%) Ruby
5 1 (0.64%) Shell Script
Qualifications
1 15 (9.62%) Microsoft Certification
2 12 (7.69%) MCP
3 6 (3.85%) CCNA
3 6 (3.85%) Cisco Certification
3 6 (3.85%) Degree
3 6 (3.85%) MCTS
4 5 (3.21%) MCSE
4 5 (3.21%) PRINCE2 Certification
4 5 (3.21%) Security Cleared
5 4 (2.56%) A+ Certification
5 4 (2.56%) MCITP
5 4 (2.56%) VMware Certified Professional (VCP)
6 3 (1.92%) MCSA
7 2 (1.28%) ITIL Certification
8 1 (0.64%) CCNP
8 1 (0.64%) MBCS
Quality Assurance & Compliance
1 9 (5.77%) SLA
System Software
1 36 (23.08%) Active Directory
2 28 (17.95%) VMware Infrastructure
3 10 (6.41%) Terminal Services
4 8 (5.13%) VMware ESXi
5 6 (3.85%) Hyper-V
5 6 (3.85%) VMware Workstation
6 4 (2.56%) vSphere
7 1 (0.64%) Docker
7 1 (0.64%) Postfix
7 1 (0.64%) Squid
7 1 (0.64%) vCloud
Systems Management
1 9 (5.77%) SCCM
2 5 (3.21%) SCOM
3 3 (1.92%) ZENworks
4 1 (0.64%) Ansible
4 1 (0.64%) Kibana
4 1 (0.64%) Kubernetes
4 1 (0.64%) logstash
4 1 (0.64%) Opscode Chef
4 1 (0.64%) Puppet
4 1 (0.64%) Rancher
4 1 (0.64%) Terraform
4 1 (0.64%) ThinApp
4 1 (0.64%) ZABBIX
Vendors
1 79 (50.64%) Microsoft
2 31 (19.87%) VMware
3 20 (12.82%) Oracle
4 19 (12.18%) Planview
5 12 (7.69%) Cognos
5 12 (7.69%) IBM
6 11 (7.05%) Cisco
7 8 (5.13%) CheckPoint
8 5 (3.21%) Citrix
9 4 (2.56%) Google
9 4 (2.56%) JD Edwards
9 4 (2.56%) JDA
9 4 (2.56%) Manugistics
9 4 (2.56%) Veeam
10 3 (1.92%) Novell
10 3 (1.92%) Sage
11 2 (1.28%) Salesforce.com
12 1 (0.64%) Apple
12 1 (0.64%) AppSense
12 1 (0.64%) NetApp
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Miller Maxwell Ltd
Salary: From £20,000 to £35,000 per annum Plus Benefits
Posted: 23 hours ago
Hertfordshire
Ashdown IT
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Watford, Hertfordshire
SPS Resourcing
Salary: From £20,000 to £22,000 per annum Excellent Bonus & Benefits Package
Posted: 5 days ago
Watford
aap3
Salary: £20000 - £25000 per annum
Posted: 11 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £30000 - £40000 per annum + tbc
Posted: 19 days ago