The statistics below represent IT jobs advertised across the Hertfordshire region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 53 48 49
Rank change year-on-year
-5 +1
Permanent jobs requiring a Support Analyst 97 123 115
As % of all permanent IT jobs located in Hertfordshire 4.81% 4.99% 4.62%
As % of the Job Titles category 5.00% 5.15% 4.77%
Number of salaries quoted 85 95 86
Median salary £28,000 £30,000 £26,500
Median salary % change year-on-year
-6.66% +13.20%
90% offered a salary of more than £18,400 £22,500 £16,650
10% offered a salary of more than £50,000 £40,000 £41,500
UK excluding London median salary £28,000 £27,500 £27,000
% change year-on-year
+1.81% +1.85%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1940 2390 2411
As % of all permanent IT jobs located in Hertfordshire 96.13% 97.04% 96.94%
Number of salaries quoted 1650 1993 2005
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 26 July 2016.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -3 21 £25,500 -8.92% 3
Hemel Hempstead +6 17 £35,000 +25.00% 1
Stevenage 0 10 £22,500 -
Letchworth - 7 £25,000 - 1
Broxbourne - 3 £27,500 -
Borehamwood +12 2 £32,500 +30.00%
St Albans +12 2 £29,000 +34.88%
Potters Bar 0 1 £27,500 +5.76%
Welwyn Garden City -1 1 £18,000 -70.00%
Berkhamsted - 1 £20,000 -
Hitchin - 1 - -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 60 (34.88%) SQL
2 58 (33.72%) Windows
3 52 (30.23%) Microsoft
4 44 (25.58%) MS Office
5 39 (22.67%) Finance
6 33 (19.19%) Oracle
7 24 (13.95%) Linux
8 23 (13.37%) MS Excel
8 23 (13.37%) Service Management
9 22 (12.79%) Active Directory
9 22 (12.79%) Unix
9 22 (12.79%) Windows Server 2008
10 21 (12.21%) Incident Management
11 19 (11.05%) ITIL
11 19 (11.05%) SLA
12 17 (9.88%) IBM
12 17 (9.88%) WebSphere
12 17 (9.88%) Telecoms
13 16 (9.30%) VMware
14 15 (8.72%) CRM
14 15 (8.72%) Windows Server
15 12 (6.98%) MS PowerPoint
15 12 (6.98%) Windows Server 2003
15 12 (6.98%) Windows Server 2012
16 11 (6.40%) iSeries
16 11 (6.40%) zOS
16 11 (6.40%) WebSphere MQ
16 11 (6.40%) SQL Server
16 11 (6.40%) DB2
16 11 (6.40%) WebSphere Application Server

Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (9.88%) WebSphere
2 11 (6.40%) WebSphere Application Server
3 8 (4.65%) IIS
4 7 (4.07%) SharePoint
5 6 (3.49%) Tomcat
6 5 (2.91%) Apache
7 4 (2.33%) CMS
7 4 (2.33%) MS Exchange
8 3 (1.74%) SugarCRM
9 2 (1.16%) Skype for Business
10 1 (0.58%) Blackberry Enterprise Server
10 1 (0.58%) Exchange Server 2003
10 1 (0.58%) Exchange Server 2007
10 1 (0.58%) JBoss
10 1 (0.58%) Office Communications Server
10 1 (0.58%) Oracle Self-Service HR
10 1 (0.58%) Tuxedo
10 1 (0.58%) WebLogic
Applications
1 44 (25.58%) MS Office
2 23 (13.37%) MS Excel
3 12 (6.98%) MS PowerPoint
4 4 (2.33%) MS Visio
Business Applications
1 10 (5.81%) Oracle Cash Management
2 7 (4.07%) Oracle Assets
3 5 (2.91%) Sage CRM
4 4 (2.33%) Dynamics CRM
5 3 (1.74%) Oracle Financials
5 3 (1.74%) Oracle General Ledger
5 3 (1.74%) Oracle Procure-to-Pay
5 3 (1.74%) Unit4 Business World
6 1 (0.58%) Oracle EBS
6 1 (0.58%) Oracle EBS R12
6 1 (0.58%) Oracle HRMS
6 1 (0.58%) Oracle iRecruitment
6 1 (0.58%) Oracle Payroll
6 1 (0.58%) SAP Oil and Gas
Cloud Services
1 6 (3.49%) Amazon AWS
2 1 (0.58%) Google Analytics
2 1 (0.58%) IBM SmartCloud
2 1 (0.58%) Office 365
Communications & Networking
1 9 (5.23%) TCP/IP
2 6 (3.49%) LAN
2 6 (3.49%) WAN
3 4 (2.33%) ATM
3 4 (2.33%) CTI
3 4 (2.33%) VPN
4 3 (1.74%) Broadband
4 3 (1.74%) DHCP
4 3 (1.74%) DNS
4 3 (1.74%) Intranet
5 2 (1.16%) ADSL
5 2 (1.16%) Ethernet
5 2 (1.16%) Firewall
5 2 (1.16%) Internet
6 1 (0.58%) Network Security
6 1 (0.58%) PBX
6 1 (0.58%) SAN
6 1 (0.58%) Unified Communications
6 1 (0.58%) VoIP
6 1 (0.58%) Wireless
Database & Business Intelligence
1 11 (6.40%) DB2
1 11 (6.40%) SQL Server
2 9 (5.23%) Relational Database
3 6 (3.49%) Oracle Database
4 5 (2.91%) Data Warehouse
5 2 (1.16%) MySQL
5 2 (1.16%) SQL Server Reporting Services
6 1 (0.58%) Big Data
6 1 (0.58%) Informix
6 1 (0.58%) SAP BW
6 1 (0.58%) SQL Server 2008
Development Applications
1 1 (0.58%) JIRA
1 1 (0.58%) Oracle Forms
General
1 39 (22.67%) Finance
2 17 (9.88%) Telecoms
3 10 (5.81%) General Ledger
3 10 (5.81%) Retail
4 8 (4.65%) Manufacturing
5 7 (4.07%) Pharmaceutical
6 6 (3.49%) Billing
7 5 (2.91%) Aerospace
7 5 (2.91%) Banking
8 4 (2.33%) Spanish Language
9 2 (1.16%) Marketing
10 1 (0.58%) Electronics
10 1 (0.58%) Law
Libraries, Frameworks & Software Standards
1 11 (6.40%) WebSphere MQ
2 9 (5.23%) ODBC
3 7 (4.07%) .NET
4 6 (3.49%) Middleware
5 5 (2.91%) .NET Framework
6 3 (1.74%) HTML
6 3 (1.74%) Oracle Fusion
6 3 (1.74%) Web Services
7 2 (1.16%) J2EE
7 2 (1.16%) SOAP
8 1 (0.58%) CSS
8 1 (0.58%) XML
Miscellaneous
1 11 (6.40%) iSeries
2 7 (4.07%) FMCG
2 7 (4.07%) Replication
3 5 (2.91%) Computer Science
3 5 (2.91%) Life Science
4 4 (2.33%) EFT
5 3 (1.74%) Analytical Skills
5 3 (1.74%) Mainframe
6 2 (1.16%) Client/Server
6 2 (1.16%) Data Centre
6 2 (1.16%) Fat Client
6 2 (1.16%) Management Information System
6 2 (1.16%) Mathematics
6 2 (1.16%) Mobile App
6 2 (1.16%) Statistics
6 2 (1.16%) Thin Client
7 1 (0.58%) Blackberry
7 1 (0.58%) Driving Licence
7 1 (0.58%) Handset
7 1 (0.58%) Mobile Payment
Operating Systems
1 58 (33.72%) Windows
2 24 (13.95%) Linux
3 22 (12.79%) Unix
3 22 (12.79%) Windows Server 2008
4 15 (8.72%) Windows Server
5 12 (6.98%) Windows Server 2003
5 12 (6.98%) Windows Server 2012
6 11 (6.40%) zOS
7 9 (5.23%) Windows 7
8 4 (2.33%) Windows 8
9 3 (1.74%) Mac OS X
9 3 (1.74%) Windows Vista
10 2 (1.16%) Android
10 2 (1.16%) Apple iOS
10 2 (1.16%) Windows 10
11 1 (0.58%) AIX
11 1 (0.58%) Windows XP
Processes & Methodologies
1 23 (13.37%) Service Management
2 21 (12.21%) Incident Management
3 19 (11.05%) ITIL
4 15 (8.72%) CRM
5 10 (5.81%) Business Intelligence
5 10 (5.81%) Cash Management
6 9 (5.23%) ITIL V3
7 8 (4.65%) Project Management
8 6 (3.49%) Continuous Improvement
8 6 (3.49%) Disaster Recovery
8 6 (3.49%) User Acceptance Testing
9 5 (2.91%) Infrastructure Management
9 5 (2.91%) People Management
10 4 (2.33%) Analytics
10 4 (2.33%) ERP
10 4 (2.33%) ITSM
10 4 (2.33%) Project Planning
10 4 (2.33%) Virtual Environments
10 4 (2.33%) WFM
11 3 (1.74%) Data Analysis
Programming Languages
1 60 (34.88%) SQL
2 8 (4.65%) Java
3 7 (4.07%) VB
4 3 (1.74%) C
4 3 (1.74%) PL/SQL
5 2 (1.16%) C#
5 2 (1.16%) C++
5 2 (1.16%) JavaScript
5 2 (1.16%) VBA
6 1 (0.58%) COBOL
6 1 (0.58%) Perl
6 1 (0.58%) PHP
Qualifications
1 10 (5.81%) Security Cleared
2 5 (2.91%) Degree
2 5 (2.91%) ITIL Certification
2 5 (2.91%) SC Cleared
3 4 (2.33%) MCP
4 3 (1.74%) Microsoft Certification
5 2 (1.16%) CCNA
5 2 (1.16%) Cisco Certification
5 2 (1.16%) MCSA
5 2 (1.16%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (11.05%) SLA
2 2 (1.16%) QA
System Software
1 22 (12.79%) Active Directory
2 9 (5.23%) VMware Infrastructure
3 3 (1.74%) Hyper-V
4 2 (1.16%) Terminal Services
4 2 (1.16%) VMware ESXi
4 2 (1.16%) vSphere
5 1 (0.58%) UAG
Systems Management
1 2 (1.16%) SCCM
2 1 (0.58%) PaperCut
2 1 (0.58%) ZENworks
Vendors
1 52 (30.23%) Microsoft
2 33 (19.19%) Oracle
3 17 (9.88%) IBM
4 16 (9.30%) VMware
5 8 (4.65%) Citrix
5 8 (4.65%) Sage
6 7 (4.07%) SAP
7 6 (3.49%) ComArch
8 5 (2.91%) Avaya
9 4 (2.33%) CheckPoint
9 4 (2.33%) Cisco
9 4 (2.33%) Nortel
9 4 (2.33%) Planview
9 4 (2.33%) Rockwell
10 3 (1.74%) Cognos
10 3 (1.74%) JD Edwards
10 3 (1.74%) JDA
10 3 (1.74%) Manugistics
10 3 (1.74%) Salesforce.com
11 2 (1.16%) HP
Hatfield, Hertfordshire
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £45,000 per annum + 10% bonus and benefits
Posted: Yesterday
Letchworth Garden City
Deerfoot IT Resources Ltd
Salary: £20000 - £22000 per annum
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Dacorum Borough Council
Salary: From £25,668 to £28,831 per annum
Posted: 6 days ago
Hatfield, Hertfordshire
Executive Resource Group
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Watford
Newton Blue
Salary: £20000 - £25000 per annum + benefits and relocation
Posted: 13 days ago
North Herts / South Beds
Questor Resourcing
Salary: £28 - £30.5k + Good benefits
Posted: 12 days ago
Hertford
Recruitment Genius Ltd
Salary: £21000 - £23000 per annum
Posted: 20 days ago
Watford
People Source Consulting
Salary: £25000 - £27000 per annum + Company van/Mobile phone/Benefits
Posted: 23 days ago