The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 42 71 49
Rank change year-on-year
+29 -22
Permanent jobs requiring a Support Analyst 124 61 141
As % of all permanent IT jobs located in Hertfordshire 5.42% 3.22% 4.76%
As % of the Job Titles category 5.73% 3.33% 4.99%
Number of salaries quoted 109 48 104
Average salary £30,000 £29,000 £30,000
Average salary % change year-on-year
+3.44% -3.33%
90% offered a salary of more than £18,600 £16,500 £22,000
10% offered a salary of more than £55,000 £35,000 £48,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2165 1832 2824
As % of all permanent IT jobs located in Hertfordshire 94.58% 96.78% 95.24%
Number of salaries quoted 1754 1399 2424
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £64,600 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +11 47 £35,000 +14.75% 2
Welwyn Garden City - 30 £30,000 -
Rickmansworth -15 7 £27,000 +1.88%
Stevenage - 5 £16,500 -
Letchworth +13 4 £17,000 +3.03%
Hemel Hempstead -17 2 £30,000 +3.44%
St Albans -28 1 £32,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 December 2014, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 97 (43.50%) SQL
2 89 (39.91%) Windows
3 76 (34.08%) Linux
4 74 (33.18%) Oracle
4 74 (33.18%) MS Office
5 70 (31.39%) UNIX
5 70 (31.39%) Microsoft
6 67 (30.04%) Finance
7 47 (21.08%) ITIL
8 44 (19.73%) Active Directory
9 41 (18.39%) Java
10 39 (17.49%) Tomcat
11 37 (16.59%) FTP
11 37 (16.59%) Analytical Skills
12 33 (14.80%) MS Excel
13 32 (14.35%) Retail
14 31 (13.90%) J2EE
14 31 (13.90%) Oracle Financials
14 31 (13.90%) Middleware
14 31 (13.90%) Windows Server 2008
15 30 (13.45%) E-Commerce
15 30 (13.45%) Oracle Discoverer
15 30 (13.45%) Degree
16 29 (13.00%) IBM
17 28 (12.56%) MySQL
18 27 (12.11%) Internet
18 27 (12.11%) Red Hat Enterprise Linux
19 26 (11.66%) IIS
19 26 (11.66%) Bash Shell
20 25 (11.21%) TCP/IP

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 December 2014, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (17.49%) Tomcat
2 26 (11.66%) IIS
3 23 (10.31%) WebSphere Application Server
3 23 (10.31%) WebSphere
4 22 (9.87%) IBM HTTP Server
4 22 (9.87%) MQSeries
5 15 (6.73%) SharePoint
5 15 (6.73%) MS Exchange
5 15 (6.73%) Apache
6 14 (6.28%) ColdFusion
7 11 (4.93%) JBoss
8 7 (3.14%) Oracle Application Server
9 6 (2.69%) WebLogic
10 5 (2.24%) WorkSite
10 5 (2.24%) Lync
11 3 (1.35%) Exchange Server 2010
11 3 (1.35%) SharePoint 2013
11 3 (1.35%) SharePoint 2010
11 3 (1.35%) SharePoint Server
12 2 (0.90%) MS Project Server
Applications
1 74 (33.18%) MS Office
2 33 (14.80%) MS Excel
3 6 (2.69%) MS PowerPoint
4 1 (0.45%) S-PLUS
Business Applications
1 31 (13.90%) Oracle Financials
2 24 (10.76%) Oracle EBS
2 24 (10.76%) Oracle Financial Analyzer
2 24 (10.76%) Oracle iProcurement
3 23 (10.31%) Oracle 11i
4 17 (7.62%) Oracle EBS R12
5 11 (4.93%) Agresso
6 8 (3.59%) Oracle General Ledger
6 8 (3.59%) Dynamics CRM
7 7 (3.14%) RiskWrite
7 7 (3.14%) Oracle Payables
7 7 (3.14%) Oracle Receivables
7 7 (3.14%) Oracle Assets
7 7 (3.14%) Oracle Internet Expenses
8 1 (0.45%) Oracle Cash Management
8 1 (0.45%) CA Clarity
8 1 (0.45%) SAP FI
8 1 (0.45%) SAP FI/CO
8 1 (0.45%) Maximo
8 1 (0.45%) SAP CO
Cloud Services
1 2 (0.90%) SaaS
2 1 (0.45%) Office 365
Communications & Networking
1 37 (16.59%) FTP
2 27 (12.11%) Internet
3 25 (11.21%) TCP/IP
4 22 (9.87%) HTTP
5 12 (5.38%) DHCP
5 12 (5.38%) DNS
6 10 (4.48%) VPN
7 9 (4.04%) Firewall
7 9 (4.04%) SSH
7 9 (4.04%) PuTTY
7 9 (4.04%) WinSCP
8 8 (3.59%) LAN
8 8 (3.59%) WAN
9 6 (2.69%) ATM
10 3 (1.35%) VoIP
10 3 (1.35%) Wireless
11 2 (0.90%) DSL
12 1 (0.45%) VPLS
12 1 (0.45%) Cisco ASA
12 1 (0.45%) PABX
Database & Business Intelligence
1 30 (13.45%) Oracle Discoverer
2 28 (12.56%) MySQL
3 22 (9.87%) DB2
4 19 (8.52%) SQL Server
5 12 (5.38%) Oracle Database
6 9 (4.04%) Relational Database
7 7 (3.14%) RDBMS
7 7 (3.14%) PostgreSQL
8 1 (0.45%) SQL Server 2005
8 1 (0.45%) Oracle Database 11g
8 1 (0.45%) SQL Server 2008
8 1 (0.45%) SQL Server 2012
8 1 (0.45%) Oracle Database 10g
8 1 (0.45%) EDMS
Development Applications
1 9 (4.04%) Toad
1 9 (4.04%) JIRA
2 1 (0.45%) Visual Studio
General
1 67 (30.04%) Finance
2 32 (14.35%) Retail
3 17 (7.62%) Manufacturing
4 10 (4.48%) Legal
5 2 (0.90%) Local Government
6 1 (0.45%) General Ledger
6 1 (0.45%) Pharmaceutical
6 1 (0.45%) Law
Libraries, Frameworks & Software Standards
1 31 (13.90%) J2EE
1 31 (13.90%) Middleware
2 24 (10.76%) XML
3 23 (10.31%) SOAP
4 22 (9.87%) JDBC
5 18 (8.07%) HTML
6 17 (7.62%) .NET
7 14 (6.28%) ASP.NET
7 14 (6.28%) DHTML
7 14 (6.28%) DOM
8 9 (4.04%) Oracle Fusion
9 1 (0.45%) Application Packaging
9 1 (0.45%) COM
Miscellaneous
1 37 (16.59%) Analytical Skills
2 14 (6.28%) Computer Science
3 11 (4.93%) Mathematics
4 7 (3.14%) Clustering
4 7 (3.14%) Enterprise Software
5 6 (2.69%) EFT
5 6 (2.69%) Handset
6 4 (1.79%) Physics
7 3 (1.35%) EPoS
7 3 (1.35%) iPad
8 1 (0.45%) iPhone
Operating Systems
1 89 (39.91%) Windows
2 76 (34.08%) Linux
3 70 (31.39%) UNIX
4 31 (13.90%) Windows Server 2008
5 27 (12.11%) Red Hat Enterprise Linux
6 24 (10.76%) Windows 7
6 24 (10.76%) Solaris
7 22 (9.87%) AIX
7 22 (9.87%) Windows Server 2003
8 18 (8.07%) Windows Vista
9 13 (5.83%) Windows XP
10 12 (5.38%) Windows Server 2012
11 6 (2.69%) Windows 8
11 6 (2.69%) VMS
12 3 (1.35%) Mac OS X
12 3 (1.35%) Android
13 1 (0.45%) Mac OS
13 1 (0.45%) Apple iOS
Processes & Methodologies
1 47 (21.08%) ITIL
2 30 (13.45%) E-Commerce
3 20 (8.97%) Problem Management
4 16 (7.17%) Incident Management
4 16 (7.17%) Project Management
5 14 (6.28%) Six Sigma
6 13 (5.83%) Document Management
7 10 (4.48%) CRM
7 10 (4.48%) Stakeholder Management
8 7 (3.14%) Disaster Recovery
8 7 (3.14%) Performance Monitoring
9 6 (2.69%) Mentoring
9 6 (2.69%) Change Control
9 6 (2.69%) Workflow
9 6 (2.69%) Information Security
9 6 (2.69%) SOA
10 5 (2.24%) Automated Testing
10 5 (2.24%) Business Analysis
10 5 (2.24%) Test Scripting
10 5 (2.24%) Manual Testing
Programming Languages
1 97 (43.50%) SQL
2 41 (18.39%) Java
3 26 (11.66%) Bash Shell
4 19 (8.52%) Perl
5 16 (7.17%) Shell Script
6 14 (6.28%) PHP
6 14 (6.28%) JavaScript
7 6 (2.69%) C
8 3 (1.35%) PL/SQL
9 2 (0.90%) C#
10 1 (0.45%) T-SQL
10 1 (0.45%) VB
10 1 (0.45%) VBA
10 1 (0.45%) VB6
Qualifications
1 30 (13.45%) Degree
2 14 (6.28%) Six Sigma Green Belt
3 5 (2.24%) CCNP
3 5 (2.24%) Cisco Certification
4 3 (1.35%) Security Cleared
5 2 (0.90%) SC Cleared
5 2 (0.90%) A+ Certification
6 1 (0.45%) MCDST
6 1 (0.45%) MCP
6 1 (0.45%) MCSE
6 1 (0.45%) Microsoft Certification
6 1 (0.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (2.24%) QA
2 1 (0.45%) SLA
System Software
1 44 (19.73%) Active Directory
2 6 (2.69%) Terminal Server
2 6 (2.69%) Terminal Services
2 6 (2.69%) Samba
2 6 (2.69%) VMware Workstation
2 6 (2.69%) VMware Infrastructure
3 2 (0.90%) Firmware
4 1 (0.45%) Hyper-V
Systems Management
1 9 (4.04%) Tivoli
2 1 (0.45%) ZENworks
Vendors
1 74 (33.18%) Oracle
2 70 (31.39%) Microsoft
3 29 (13.00%) IBM
4 21 (9.42%) Red Hat
5 12 (5.38%) VMware
5 12 (5.38%) Cisco
5 12 (5.38%) Citrix
6 9 (4.04%) CheckPoint
7 7 (3.14%) EnterpriseDB
8 5 (2.24%) Planview
9 2 (0.90%) Veeam
9 2 (0.90%) Epicor
9 2 (0.90%) SAP
10 1 (0.45%) Cognos
10 1 (0.45%) Pegasus
10 1 (0.45%) SolarWinds
10 1 (0.45%) LANDesk
10 1 (0.45%) Blue Coat
10 1 (0.45%) Sage
10 1 (0.45%) Twitter
Watford, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £50,000 to £60,000 per annum + Benefits + Bonus
Posted: 7 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 7 days ago
Watford, Hertfordshire
Technology Sourcing Limited
Salary: From £20,000 to £30,000 per annum plus bens
Posted: 9 days ago
Harpenden
Greywood Associates Limited
Salary: £30000 - £32000 per annum + bens
Posted: 21 days ago