The statistics below represent IT jobs advertised across the Hertfordshire region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 62 57 60
Rank change year-on-year
-5 +3
Permanent jobs requiring a Support Analyst 78 102 98
As % of all permanent IT jobs located in Hertfordshire 3.83% 4.31% 4.25%
As % of the Job Titles category 3.95% 4.47% 4.36%
Number of salaries quoted 65 84 77
Median salary £30,000 £34,000 £32,500
Median salary % change year-on-year
-11.76% +4.61%
90% offered a salary of more than £22,000 £25,000 £21,300
10% offered a salary of more than £44,000 £42,500 £60,000
UK excluding London median salary £29,000 £28,500 £27,500
% change year-on-year
+1.75% +3.63%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1977 2281 2246
As % of all permanent IT jobs located in Hertfordshire 97.10% 96.45% 97.36%
Number of salaries quoted 1680 1971 1858
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,000 £26,000 £25,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 30 September 2016.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -4 28 £29,000 -22.66%
Hemel Hempstead +12 23 £35,000 +40.00% 2
Stevenage +5 4 £23,250 -15.45% 1
Letchworth - 4 £25,000 -
Bishop's Stortford -4 3 £23,500 -21.66%
Borehamwood - 2 £24,750 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 58 (37.18%) Windows
2 54 (34.62%) Microsoft
3 45 (28.85%) SQL
4 39 (25.00%) Finance
5 37 (23.72%) MS Office
6 35 (22.44%) Active Directory
7 30 (19.23%) Linux
7 30 (19.23%) Windows Server
8 26 (16.67%) VMware
9 23 (14.74%) VMware Infrastructure
9 23 (14.74%) Oracle
9 23 (14.74%) MS Excel
10 22 (14.10%) ITIL
11 21 (13.46%) Windows Server 2008
12 20 (12.82%) Service Management
13 19 (12.18%) IBM
13 19 (12.18%) WebSphere
14 18 (11.54%) Windows Server 2012
15 17 (10.90%) Windows 7
16 16 (10.26%) TCP/IP
16 16 (10.26%) CRM
17 15 (9.62%) Incident Management
18 14 (8.97%) iSeries
18 14 (8.97%) Telecoms
18 14 (8.97%) zOS
18 14 (8.97%) WebSphere MQ
18 14 (8.97%) WebSphere Application Server
18 14 (8.97%) DB2
19 13 (8.33%) Unix
20 12 (7.69%) .NET

Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (12.18%) WebSphere
2 14 (8.97%) WebSphere Application Server
3 10 (6.41%) SharePoint
4 8 (5.13%) IIS
5 6 (3.85%) Apache
5 6 (3.85%) MS Project Server
6 5 (3.21%) MS Exchange
6 5 (3.21%) SugarCRM
6 5 (3.21%) Tomcat
7 3 (1.92%) CMS
8 2 (1.28%) Skype for Business
9 1 (0.64%) Confluence
9 1 (0.64%) Elasticsearch
9 1 (0.64%) Exchange Server 2003
9 1 (0.64%) Exchange Server 2007
9 1 (0.64%) Office Communications Server
9 1 (0.64%) Oracle Self-Service HR
Applications
1 37 (23.72%) MS Office
2 23 (14.74%) MS Excel
3 8 (5.13%) MS PowerPoint
4 1 (0.64%) HipChat
4 1 (0.64%) MS Visio
Business Applications
1 8 (5.13%) Oracle Cash Management
2 6 (3.85%) Dynamics CRM
2 6 (3.85%) Oracle Procure-to-Pay
2 6 (3.85%) Sage CRM
3 5 (3.21%) Oracle Assets
4 3 (1.92%) Oracle Financials
4 3 (1.92%) Oracle General Ledger
4 3 (1.92%) Unit4 Business World
5 1 (0.64%) Oracle EBS
5 1 (0.64%) Oracle EBS R12
5 1 (0.64%) Oracle HRMS
5 1 (0.64%) Oracle iRecruitment
5 1 (0.64%) Oracle Payroll
5 1 (0.64%) SAP Oil and Gas
Cloud Services
1 8 (5.13%) Office 365
2 4 (2.56%) Amazon AWS
3 1 (0.64%) Google Analytics
3 1 (0.64%) SaaS
Communications & Networking
1 16 (10.26%) TCP/IP
2 11 (7.05%) VPN
3 10 (6.41%) DNS
4 9 (5.77%) DHCP
5 6 (3.85%) Remote Desktop
6 5 (3.21%) LAN
6 5 (3.21%) WAN
7 4 (2.56%) ATM
7 4 (2.56%) PBX
8 3 (1.92%) Firewall
9 2 (1.28%) Intranet
10 1 (0.64%) Broadband
10 1 (0.64%) CTI
10 1 (0.64%) Internet
10 1 (0.64%) Network Security
10 1 (0.64%) OpenVPN
10 1 (0.64%) SAN
10 1 (0.64%) SSH
10 1 (0.64%) VoIP
10 1 (0.64%) Wireless
Database & Business Intelligence
1 14 (8.97%) DB2
2 11 (7.05%) SQL Server
3 5 (3.21%) Data Warehouse
3 5 (3.21%) Oracle Database
4 3 (1.92%) MySQL
5 2 (1.28%) SQL Server Reporting Services
6 1 (0.64%) SQL Server 2008
6 1 (0.64%) SQL Server 2012
Development Applications
1 1 (0.64%) Ant
1 1 (0.64%) Git (software)
1 1 (0.64%) Jenkins
1 1 (0.64%) JIRA
1 1 (0.64%) JIRA Agile
1 1 (0.64%) JUnit
1 1 (0.64%) Liquibase
1 1 (0.64%) Maven
1 1 (0.64%) Oracle Forms
1 1 (0.64%) SonarQube
1 1 (0.64%) Sonatype Nexus
General
1 39 (25.00%) Finance
2 14 (8.97%) Telecoms
3 8 (5.13%) General Ledger
3 8 (5.13%) Manufacturing
3 8 (5.13%) Retail
4 7 (4.49%) Banking
5 5 (3.21%) Aerospace
5 5 (3.21%) Pharmaceutical
6 3 (1.92%) Spanish Language
7 2 (1.28%) Marketing
8 1 (0.64%) Back Office
8 1 (0.64%) Electronics
Libraries, Frameworks & Software Standards
1 14 (8.97%) WebSphere MQ
2 12 (7.69%) .NET
3 6 (3.85%) Oracle Fusion
4 5 (3.21%) .NET Framework
4 5 (3.21%) Middleware
5 2 (1.28%) HTML
6 1 (0.64%) CSS
6 1 (0.64%) ELK Stack
6 1 (0.64%) J2EE
6 1 (0.64%) MCollective
6 1 (0.64%) SOAP
6 1 (0.64%) Software Packaging
6 1 (0.64%) Web Services
Miscellaneous
1 14 (8.97%) iSeries
2 8 (5.13%) Data Centre
2 8 (5.13%) FMCG
3 6 (3.85%) Handset
3 6 (3.85%) Life Science
4 5 (3.21%) Computer Science
4 5 (3.21%) Replication
5 4 (2.56%) EFT
6 3 (1.92%) Driving Licence
6 3 (1.92%) Fat Client
6 3 (1.92%) Mainframe
6 3 (1.92%) Thin Client
7 2 (1.28%) Client/Server
7 2 (1.28%) Mobile App
7 2 (1.28%) Statistics
8 1 (0.64%) Biotechnology
8 1 (0.64%) Management Information System
8 1 (0.64%) Mathematics
8 1 (0.64%) Smartphone
8 1 (0.64%) Video Conferencing
Operating Systems
1 58 (37.18%) Windows
2 30 (19.23%) Linux
2 30 (19.23%) Windows Server
3 21 (13.46%) Windows Server 2008
4 18 (11.54%) Windows Server 2012
5 17 (10.90%) Windows 7
6 14 (8.97%) zOS
7 13 (8.33%) Unix
8 9 (5.77%) Windows 8
9 6 (3.85%) Red Hat Enterprise Linux
10 5 (3.21%) Windows 10
10 5 (3.21%) Windows Server 2003
11 4 (2.56%) Windows Vista
11 4 (2.56%) Windows XP
12 1 (0.64%) Apple iOS
12 1 (0.64%) Mac OS X
Processes & Methodologies
1 22 (14.10%) ITIL
2 20 (12.82%) Service Management
3 16 (10.26%) CRM
4 15 (9.62%) Incident Management
5 11 (7.05%) Project Management
6 9 (5.77%) Change Management
7 8 (5.13%) Business Intelligence
7 8 (5.13%) Cash Management
7 8 (5.13%) Mentoring
8 7 (4.49%) Data Management
8 7 (4.49%) Document Management
8 7 (4.49%) E-Commerce
8 7 (4.49%) ERP
8 7 (4.49%) Infrastructure Management
9 6 (3.85%) Disaster Recovery
9 6 (3.85%) Information Security
9 6 (3.85%) Logistics
9 6 (3.85%) Master Data Management
9 6 (3.85%) PRINCE2
9 6 (3.85%) Procure-to-Pay
Programming Languages
1 45 (28.85%) SQL
2 7 (4.49%) Java
3 6 (3.85%) VB
4 3 (1.92%) PL/SQL
5 2 (1.28%) JavaScript
6 1 (0.64%) Bash Shell
6 1 (0.64%) C
6 1 (0.64%) C#
6 1 (0.64%) C++
6 1 (0.64%) COBOL
6 1 (0.64%) Korn
6 1 (0.64%) PHP
6 1 (0.64%) Python
6 1 (0.64%) Ruby
6 1 (0.64%) Shell Script
6 1 (0.64%) VBA
Qualifications
1 12 (7.69%) Security Cleared
2 5 (3.21%) MCP
2 5 (3.21%) PRINCE2 Certification
2 5 (3.21%) SC Cleared
3 4 (2.56%) ITIL Certification
3 4 (2.56%) Microsoft Certification
4 3 (1.92%) CCNA
4 3 (1.92%) Cisco Certification
4 3 (1.92%) Degree
4 3 (1.92%) MCSA
5 2 (1.28%) MCTS
6 1 (0.64%) CCNP
Quality Assurance & Compliance
1 11 (7.05%) SLA
2 2 (1.28%) QA
System Software
1 35 (22.44%) Active Directory
2 23 (14.74%) VMware Infrastructure
3 9 (5.77%) Terminal Services
4 6 (3.85%) VMware Workstation
5 5 (3.21%) Hyper-V
6 3 (1.92%) VMware ESXi
6 3 (1.92%) vSphere
7 1 (0.64%) Docker
7 1 (0.64%) Postfix
7 1 (0.64%) Squid
7 1 (0.64%) UAG
7 1 (0.64%) vCloud
Systems Management
1 3 (1.92%) SCCM
2 1 (0.64%) Ansible
2 1 (0.64%) Kibana
2 1 (0.64%) Kubernetes
2 1 (0.64%) logstash
2 1 (0.64%) Opscode Chef
2 1 (0.64%) PaperCut
2 1 (0.64%) Puppet
2 1 (0.64%) Rancher
2 1 (0.64%) SCOM
2 1 (0.64%) Terraform
2 1 (0.64%) ZABBIX
2 1 (0.64%) ZENworks
Vendors
1 54 (34.62%) Microsoft
2 26 (16.67%) VMware
3 23 (14.74%) Oracle
4 19 (12.18%) IBM
5 9 (5.77%) Planview
5 9 (5.77%) Sage
6 8 (5.13%) CheckPoint
7 6 (3.85%) Cognos
7 6 (3.85%) JD Edwards
7 6 (3.85%) JDA
7 6 (3.85%) Manugistics
7 6 (3.85%) SAP
8 5 (3.21%) Cisco
8 5 (3.21%) Citrix
8 5 (3.21%) Salesforce.com
9 2 (1.28%) Avaya
9 2 (1.28%) Google
9 2 (1.28%) Tableau
10 1 (0.64%) Equitrac
10 1 (0.64%) Kaspersky
Stevenage, Hertfordshire
RecruitmentRevolution.com Limited
Salary: From £38,000 to £40,000 per annum + Benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 4 days ago
Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £60,000 per annum £45-60k+
Posted: 3 days ago