The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 53 55 51
Rank change year-on-year
+2 -4
Permanent jobs requiring a Support Analyst 95 77 138
As % of all permanent IT jobs located in Hertfordshire 4.62% 4.00% 4.86%
As % of the Job Titles category 4.85% 4.17% 5.18%
Number of salaries quoted 79 57 96
Average salary £30,000 £29,000 £30,000
Average salary % change year-on-year
+3.44% -3.33%
90% offered a salary of more than £17,000 £20,000 £20,625
10% offered a salary of more than £55,000 £35,000 £48,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1960 1847 2665
As % of all permanent IT jobs located in Hertfordshire 95.28% 95.95% 93.90%
Number of salaries quoted 1572 1399 2262
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Hertfordshire region.

Support Analyst Salary Trend in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Hertfordshire region over the 3 months to 26 January 2015.

Support Analyst Salary Histogram in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -11 30 £29,000 - 2
Welwyn Garden City - 19 £30,000 - 1
Letchworth +21 7 £17,000 +3.03% 1
Rickmansworth -18 6 £36,000 +35.84%
Hemel Hempstead -17 4 £26,980 -6.96% 2
Stevenage - 4 £16,500 - 2
St Albans -21 1 £27,500 +0.91%
Potters Bar - 1 £32,500 -
Support Analyst
East of England

Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 January 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 89 (41.40%) SQL
2 88 (40.93%) Windows
3 75 (34.88%) Linux
4 71 (33.02%) Microsoft
5 67 (31.16%) UNIX
6 63 (29.30%) Oracle
7 62 (28.84%) MS Office
8 52 (24.19%) Finance
9 50 (23.26%) ITIL
10 45 (20.93%) Active Directory
11 38 (17.67%) Java
11 38 (17.67%) Analytical Skills
12 36 (16.74%) Tomcat
13 33 (15.35%) MS Excel
13 33 (15.35%) FTP
14 31 (14.42%) MySQL
15 30 (13.95%) Degree
16 29 (13.49%) Internet
17 28 (13.02%) J2EE
17 28 (13.02%) Red Hat Enterprise Linux
18 27 (12.56%) Middleware
19 26 (12.09%) IBM
19 26 (12.09%) Windows Server 2008
19 26 (12.09%) Bash Shell
19 26 (12.09%) Retail
20 25 (11.63%) E-Commerce
20 25 (11.63%) SOAP
20 25 (11.63%) XML
21 24 (11.16%) Oracle Financials
22 23 (10.70%) Oracle Discoverer

Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 26 January 2015, IT jobs across the Hertfordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (16.74%) Tomcat
2 23 (10.70%) IIS
3 20 (9.30%) WebSphere Application Server
3 20 (9.30%) WebSphere
4 18 (8.37%) IBM HTTP Server
4 18 (8.37%) MQSeries
5 16 (7.44%) Apache
6 15 (6.98%) SharePoint
6 15 (6.98%) ColdFusion
7 12 (5.58%) JBoss
8 11 (5.12%) MS Exchange
9 8 (3.72%) Oracle Application Server
10 6 (2.79%) WebLogic
11 5 (2.33%) Lync
12 3 (1.40%) SharePoint 2010
12 3 (1.40%) SharePoint 2013
12 3 (1.40%) SharePoint Server
12 3 (1.40%) WorkSite
13 2 (0.93%) MS Project Server
14 1 (0.47%) Exchange Server 2007
Applications
1 62 (28.84%) MS Office
2 33 (15.35%) MS Excel
3 6 (2.79%) MS PowerPoint
Business Applications
1 24 (11.16%) Oracle Financials
2 22 (10.23%) Oracle EBS
2 22 (10.23%) Oracle Financial Analyzer
2 22 (10.23%) Oracle iProcurement
3 17 (7.91%) Oracle 11i
4 16 (7.44%) Oracle EBS R12
5 11 (5.12%) Agresso
6 8 (3.72%) RiskWrite
6 8 (3.72%) Dynamics CRM
7 7 (3.26%) Oracle General Ledger
8 6 (2.79%) Oracle Payables
8 6 (2.79%) Oracle Receivables
8 6 (2.79%) Oracle Assets
8 6 (2.79%) Oracle Internet Expenses
9 3 (1.40%) CA Clarity
10 2 (0.93%) Dynamics AX
10 2 (0.93%) SAP FI
10 2 (0.93%) SAP FI/CO
10 2 (0.93%) Maximo
10 2 (0.93%) SAP CO
Cloud Services
1 3 (1.40%) SaaS
2 1 (0.47%) Office 365
Communications & Networking
1 33 (15.35%) FTP
2 29 (13.49%) Internet
3 20 (9.30%) TCP/IP
4 18 (8.37%) HTTP
5 10 (4.65%) DHCP
5 10 (4.65%) DNS
6 9 (4.19%) Firewall
6 9 (4.19%) VPN
6 9 (4.19%) SSH
6 9 (4.19%) PuTTY
6 9 (4.19%) WinSCP
7 8 (3.72%) LAN
7 8 (3.72%) WAN
8 6 (2.79%) ATM
9 2 (0.93%) VoIP
10 1 (0.47%) Wireless
10 1 (0.47%) MPLS
10 1 (0.47%) OSPF
10 1 (0.47%) BGP
10 1 (0.47%) DSL
Database & Business Intelligence
1 31 (14.42%) MySQL
2 23 (10.70%) Oracle Discoverer
3 19 (8.84%) SQL Server
4 18 (8.37%) DB2
5 12 (5.58%) Oracle Database
6 10 (4.65%) Relational Database
7 8 (3.72%) RDBMS
7 8 (3.72%) PostgreSQL
8 2 (0.93%) SQL Server 2005
8 2 (0.93%) Oracle Database 11g
8 2 (0.93%) Oracle Database 10g
8 2 (0.93%) SQL Server 2012
9 1 (0.47%) EDMS
9 1 (0.47%) SQL Server 2008
Development Applications
1 9 (4.19%) Toad
1 9 (4.19%) JIRA
General
1 52 (24.19%) Finance
2 26 (12.09%) Retail
3 9 (4.19%) Manufacturing
4 6 (2.79%) Legal
5 2 (0.93%) Local Government
6 1 (0.47%) Multimedia
6 1 (0.47%) General Ledger
6 1 (0.47%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 28 (13.02%) J2EE
2 27 (12.56%) Middleware
3 25 (11.63%) SOAP
3 25 (11.63%) XML
4 19 (8.84%) HTML
5 18 (8.37%) JDBC
6 17 (7.91%) .NET
7 15 (6.98%) ASP.NET
7 15 (6.98%) DHTML
7 15 (6.98%) DOM
8 9 (4.19%) Oracle Fusion
9 1 (0.47%) Application Packaging
Miscellaneous
1 38 (17.67%) Analytical Skills
2 15 (6.98%) Computer Science
3 10 (4.65%) Mathematics
4 8 (3.72%) Clustering
4 8 (3.72%) Enterprise Software
5 6 (2.79%) EFT
6 5 (2.33%) Handset
7 4 (1.86%) Physics
8 3 (1.40%) EPoS
8 3 (1.40%) iPad
9 1 (0.47%) iPhone
Operating Systems
1 88 (40.93%) Windows
2 75 (34.88%) Linux
3 67 (31.16%) UNIX
4 28 (13.02%) Red Hat Enterprise Linux
5 26 (12.09%) Windows Server 2008
6 23 (10.70%) Windows 7
7 20 (9.30%) Solaris
8 18 (8.37%) AIX
9 17 (7.91%) Windows Server 2003
10 14 (6.51%) Windows Vista
11 13 (6.05%) Windows XP
12 9 (4.19%) Windows Server 2012
13 7 (3.26%) Mac OS X
13 7 (3.26%) Android
14 6 (2.79%) Apple iOS
14 6 (2.79%) Windows 8
15 5 (2.33%) VMS
16 4 (1.86%) Mac OS
Processes & Methodologies
1 50 (23.26%) ITIL
2 25 (11.63%) E-Commerce
3 21 (9.77%) Problem Management
4 18 (8.37%) Incident Management
5 17 (7.91%) Project Management
6 15 (6.98%) Six Sigma
7 11 (5.12%) Document Management
8 10 (4.65%) CRM
9 9 (4.19%) Stakeholder Management
9 9 (4.19%) Disaster Recovery
10 8 (3.72%) Performance Monitoring
11 6 (2.79%) SOA
12 5 (2.33%) ERP
12 5 (2.33%) Information Security
12 5 (2.33%) Automated Testing
12 5 (2.33%) Business Analysis
12 5 (2.33%) Mentoring
12 5 (2.33%) Change Control
12 5 (2.33%) Test Scripting
12 5 (2.33%) Manual Testing
Programming Languages
1 89 (41.40%) SQL
2 38 (17.67%) Java
3 26 (12.09%) Bash Shell
4 18 (8.37%) Perl
5 17 (7.91%) Shell Script
6 15 (6.98%) PHP
6 15 (6.98%) JavaScript
7 5 (2.33%) C
7 5 (2.33%) PL/SQL
8 3 (1.40%) T-SQL
9 1 (0.47%) VB
9 1 (0.47%) VBA
9 1 (0.47%) C#
9 1 (0.47%) VB6
Qualifications
1 30 (13.95%) Degree
2 15 (6.98%) Six Sigma Green Belt
3 5 (2.33%) CCNP
3 5 (2.33%) Cisco Certification
4 4 (1.86%) Microsoft Certification
4 4 (1.86%) MCP
4 4 (1.86%) MCSE
4 4 (1.86%) MCDST
5 3 (1.40%) Security Cleared
6 2 (0.93%) SC Cleared
6 2 (0.93%) A+ Certification
7 1 (0.47%) ITIL Certification
7 1 (0.47%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (2.33%) QA
2 1 (0.47%) SLA
System Software
1 45 (20.93%) Active Directory
2 6 (2.79%) Terminal Server
2 6 (2.79%) Samba
3 5 (2.33%) VMware Workstation
3 5 (2.33%) VMware Infrastructure
3 5 (2.33%) Terminal Services
4 2 (0.93%) Firmware
Systems Management
1 9 (4.19%) Tivoli
2 1 (0.47%) ZENworks
2 1 (0.47%) SCCM
Vendors
1 71 (33.02%) Microsoft
2 63 (29.30%) Oracle
3 26 (12.09%) IBM
4 23 (10.70%) Red Hat
5 11 (5.12%) VMware
6 10 (4.65%) Cisco
6 10 (4.65%) Citrix
7 9 (4.19%) CheckPoint
8 8 (3.72%) EnterpriseDB
9 5 (2.33%) MobileIron
9 5 (2.33%) Planview
9 5 (2.33%) LANDesk
10 3 (1.40%) Epicor
10 3 (1.40%) SAP
11 2 (0.93%) Veeam
12 1 (0.47%) SolarWinds
12 1 (0.47%) Altiris
12 1 (0.47%) Blue Coat
12 1 (0.47%) Sage
12 1 (0.47%) Pegasus
Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 13 hours ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: 2 days ago
Hertfordshire
Certes Computing Ltd
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £16000 - £18000 per annum + good benefits
Posted: 4 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 5 days ago
Stevenage, Hertfordshire
Marcus Donald People
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Watford, Hertfordshire
Harvey Nash plc
Salary: £22000 - £25000 per annum + benefits
Posted: 6 days ago
Welwyn Garden City
Interquest - IQ ESM
Salary: £20000 - £30000 per annum + Benefits
Posted: 20 days ago