The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 67 72 75
Rank change year-on-year
+5 +3
Contract jobs requiring a Service Manager 12 6 14
As % of all contract IT jobs located in Leeds 1.16% 0.65% 1.23%
As % of the Job Titles category 1.26% 0.68% 1.29%
Number of daily rates quoted 11 3 12
Average daily rate
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£380 £400 £364
Average daily rate % change year-on-year
-5.00% +9.96%
90% offered a daily rate of more than £360 £380 £320
10% offered a daily rate of more than £388 £400 £400
UK excluding London average daily rate £386 £375 £363
% change year-on-year
+3.00% +3.44%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £26.92 £22.00 £26.00
% change year-on-year
+22.34% -15.38%
Service Manager
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
955 877 1082
As % of all contract IT jobs located in Leeds 92.54% 94.40% 95.08%
Number of daily rates quoted 621 477 619
Average daily rate £325 £325 £313
Average daily rate % change year-on-year
- +4.00%
90% offered a daily rate of more than £180 £175 £210
10% offered a daily rate of more than £450 £450 £413
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 30 44 31
Average hourly rate £13.50 £31.00 £15.00
Average hourly rate % change year-on-year
-56.45% +106.66%
90% offered a hourly rate of more than £10.00 £12.00 £11.00
10% offered a hourly rate of more than £63.00 £45.00 £17.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Manager
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Leeds

Service Manager
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Leeds region.

Service Manager Daily Rate Trend in Leeds

Service Manager
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Leeds region.

Service Manager Hourly Rate Trend in Leeds

Service Manager
Top 30 Related IT Skills in Leeds

For the 6 months to 29 August 2014, IT contractor jobs across the Leeds region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 31 (88.57%) Service Management
2 29 (82.86%) ITIL
3 18 (51.43%) Service Delivery
4 12 (34.29%) Business Continuity
5 10 (28.57%) Disaster Recovery
6 6 (17.14%) Finance
7 5 (14.29%) Supplier Management
7 5 (14.29%) QA
7 5 (14.29%) Capacity Management
8 4 (11.43%) Demand Forecasting
8 4 (11.43%) Management Information System
8 4 (11.43%) Risk Management
8 4 (11.43%) Project Management
8 4 (11.43%) SLA
8 4 (11.43%) Windows
9 3 (8.57%) Windows 2000
9 3 (8.57%) Windows NT
9 3 (8.57%) Windows XP
9 3 (8.57%) MS Office
9 3 (8.57%) GAP Analysis
9 3 (8.57%) BS25999
9 3 (8.57%) ITIL V3
9 3 (8.57%) Business Continuity Planning
9 3 (8.57%) Service Continuity Management
9 3 (8.57%) Infrastructure Management
9 3 (8.57%) Service Desk Management
10 2 (5.71%) Transition Management
10 2 (5.71%) MVNO
10 2 (5.71%) Performance Management
10 2 (5.71%) Incident Management

Service Manager
Top Related IT Skills in Leeds by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Leeds region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 3 (8.57%) MS Office
Communications & Networking
1 2 (5.71%) MVNO
General
1 6 (17.14%) Finance
2 2 (5.71%) Telecoms
3 1 (2.86%) Pharmaceutical
3 1 (2.86%) Banking
Miscellaneous
1 4 (11.43%) Management Information System
2 2 (5.71%) NHS
Operating Systems
1 4 (11.43%) Windows
2 3 (8.57%) Windows 2000
2 3 (8.57%) Windows NT
2 3 (8.57%) Windows XP
Processes & Methodologies
1 31 (88.57%) Service Management
2 29 (82.86%) ITIL
3 18 (51.43%) Service Delivery
4 12 (34.29%) Business Continuity
5 10 (28.57%) Disaster Recovery
6 5 (14.29%) Supplier Management
6 5 (14.29%) Capacity Management
7 4 (11.43%) Risk Management
7 4 (11.43%) Project Management
7 4 (11.43%) Demand Forecasting
8 3 (8.57%) ITIL V3
8 3 (8.57%) Business Continuity Planning
8 3 (8.57%) Service Continuity Management
8 3 (8.57%) GAP Analysis
8 3 (8.57%) Infrastructure Management
8 3 (8.57%) Service Desk Management
9 2 (5.71%) Transition Management
9 2 (5.71%) Incident Management
9 2 (5.71%) Problem Management
9 2 (5.71%) Stakeholder Management
Qualifications
1 2 (5.71%) ITIL Certification
2 1 (2.86%) ITIL Foundation Certificate
2 1 (2.86%) CISSP
Quality Assurance & Compliance
1 5 (14.29%) QA
2 4 (11.43%) SLA
3 3 (8.57%) BS25999
Systems Management
1 1 (2.86%) Oracle Identity Manager
Vendors
1 2 (5.71%) Citrix
2 1 (2.86%) VMware
2 1 (2.86%) Oracle