The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 158 109 119
Rank change year-on-year
-49 +10
Permanent jobs requiring a Service Manager 31 46 46
As % of all permanent IT jobs located in Leeds 0.82% 1.63% 1.66%
As % of the Job Titles category 0.85% 1.70% 1.71%
Number of salaries quoted 29 37 37
Average salary £42,500 £42,500 £45,000
Average salary % change year-on-year
- -5.55%
90% offered a salary of more than £29,600 £29,000 £42,500
10% offered a salary of more than £61,000 £50,000 £55,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3663 2700 2694
As % of all permanent IT jobs located in Leeds 96.83% 95.81% 96.98%
Number of salaries quoted 2810 2194 2249
Average salary £40,000 £38,500 £36,500
Average salary % change year-on-year
+3.89% +5.47%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £55,000 £54,950 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Leeds

Service Manager
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Leeds region.

Service Manager Salary Trend in Leeds

Service Manager
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Manager across the Leeds region over the 3 months to 21 October 2014.

Service Manager Salary Histogram in Leeds

Service Manager
Top 30 Related IT Skills in Leeds

For the 6 months to 21 October 2014, IT jobs across the Leeds region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 54 (84.38%) ITIL
2 38 (59.38%) Service Management
3 36 (56.25%) Service Delivery
4 11 (17.19%) Supplier Management
5 9 (14.06%) Finance
5 9 (14.06%) E-Commerce
6 8 (12.50%) SLA
6 8 (12.50%) Change Management
6 8 (12.50%) ITSM
7 7 (10.94%) ITIL Certification
7 7 (10.94%) Problem Management
8 6 (9.38%) Citrix
8 6 (9.38%) Oracle
8 6 (9.38%) Stakeholder Management
9 5 (7.81%) Project Management
9 5 (7.81%) Line Management
10 4 (6.25%) People Management
10 4 (6.25%) Stakeholder Engagement
10 4 (6.25%) SQL
10 4 (6.25%) UNIX
10 4 (6.25%) Windows
10 4 (6.25%) VMware
11 3 (4.69%) Linux
11 3 (4.69%) MySQL
11 3 (4.69%) MS Office
11 3 (4.69%) PRINCE2
11 3 (4.69%) MS Excel
11 3 (4.69%) SMS
11 3 (4.69%) VoIP
11 3 (4.69%) POP3

Service Manager
Top Related IT Skills in Leeds by Category

For the 6 months to 21 October 2014, IT jobs across the Leeds region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.56%) MS Exchange
Applications
1 3 (4.69%) MS Office
1 3 (4.69%) MS Excel
2 2 (3.13%) MS PowerPoint
Cloud Services
1 1 (1.56%) SaaS
Communications & Networking
1 3 (4.69%) SMS
1 3 (4.69%) VoIP
1 3 (4.69%) POP3
1 3 (4.69%) Internet
1 3 (4.69%) DNS
1 3 (4.69%) Asterisk PBX
2 1 (1.56%) DHCP
2 1 (1.56%) LDAP
2 1 (1.56%) MVNO
Database & Business Intelligence
1 3 (4.69%) MySQL
2 1 (1.56%) Oracle Reports
General
1 9 (14.06%) Finance
2 3 (4.69%) Marketing
3 2 (3.13%) Advertising
4 1 (1.56%) Law
4 1 (1.56%) Legal
4 1 (1.56%) Telecoms
4 1 (1.56%) Pharmaceutical
4 1 (1.56%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.56%) ODBC
1 1 (1.56%) Software Packaging
Miscellaneous
1 2 (3.13%) Analytical Skills
1 2 (3.13%) Management Information System
2 1 (1.56%) Mobile App
2 1 (1.56%) Statistics
Operating Systems
1 4 (6.25%) UNIX
1 4 (6.25%) Windows
2 3 (4.69%) Linux
3 1 (1.56%) Windows Server 2003
3 1 (1.56%) Windows Server 2012
3 1 (1.56%) Windows Server 2008
Processes & Methodologies
1 54 (84.38%) ITIL
2 38 (59.38%) Service Management
3 36 (56.25%) Service Delivery
4 11 (17.19%) Supplier Management
5 9 (14.06%) E-Commerce
6 8 (12.50%) Change Management
6 8 (12.50%) ITSM
7 7 (10.94%) Problem Management
8 6 (9.38%) Stakeholder Management
9 5 (7.81%) Project Management
9 5 (7.81%) Line Management
10 4 (6.25%) People Management
10 4 (6.25%) Stakeholder Engagement
11 3 (4.69%) PRINCE2
11 3 (4.69%) Business Intelligence
11 3 (4.69%) Agile Software Development
11 3 (4.69%) Database Marketing
12 2 (3.13%) Time Management
12 2 (3.13%) Business Analysis
12 2 (3.13%) Data Analysis
Programming Languages
1 4 (6.25%) SQL
2 2 (3.13%) Java
Qualifications
1 7 (10.94%) ITIL Certification
2 3 (4.69%) ITIL Foundation Certificate
2 3 (4.69%) Degree
3 1 (1.56%) Microsoft Certification
3 1 (1.56%) MCSE
Quality Assurance & Compliance
1 8 (12.50%) SLA
2 1 (1.56%) QA
System Software
1 3 (4.69%) VMware Infrastructure
2 1 (1.56%) Active Directory
2 1 (1.56%) XenApp
Vendors
1 6 (9.38%) Citrix
1 6 (9.38%) Oracle
2 4 (6.25%) VMware
3 2 (3.13%) ServiceNow
4 1 (1.56%) NetApp
4 1 (1.56%) Cisco
4 1 (1.56%) Microsoft
4 1 (1.56%) Altiris
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