The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 113 93 108
Rank change year-on-year
-20 +15
Permanent jobs requiring a Service Manager 36 37 12
As % of all permanent IT jobs located in Leeds 1.391% 1.755% 0.644%
As % of the Job Titles category 1.453% 1.800% 0.664%
Number of salaries quoted 33 23 12
Average salary £40,000 £45,000 £45,000
Average salary % change year-on-year
-11.11% -
90% offered a salary of more than £28,000 £31,500 £36,025
10% offered a salary of more than £60,000 £69,000 £47,500
UK excluding London average salary £47,500 £50,000 £47,250
% change year-on-year
-5.00% +5.82%
All Job Titles
Leeds
Permanent IT job ads with a match in the
Job Titles category
2477 2055 1808
As % of all permanent IT jobs located in Leeds 95.71% 97.49% 97.00%
Number of salaries quoted 2011 1772 1537
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £50,000 £50,000 £49,750
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
West Yorkshire

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the Leeds region as a proportion of the total demand within the Job Titles category.

Leeds Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Leeds region.

Leeds Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the Leeds region over the 3 months to 23 May 2013.

Leeds Service Manager Salary Histogram

Service Manager
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Leeds region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 58 (95.08%) ITIL
2 28 (45.90%) Service Delivery
3 26 (42.62%) Service Management
4 17 (27.87%) SLA
5 12 (19.67%) Problem Management
6 10 (16.39%) Finance
6 10 (16.39%) Project Management
6 10 (16.39%) ITIL Certification
6 10 (16.39%) Time Management
7 8 (13.11%) Cloud Computing
7 8 (13.11%) Windows
8 6 (9.836%) VMware
8 6 (9.836%) Change Management
8 6 (9.836%) Continuous Improvement
9 5 (8.197%) Windows 7
9 5 (8.197%) Logistics
9 5 (8.197%) Release Management
9 5 (8.197%) MS Excel
9 5 (8.197%) MS Exchange
9 5 (8.197%) LAN
9 5 (8.197%) WAN
9 5 (8.197%) Microsoft
10 4 (6.557%) Remedy
10 4 (6.557%) Management Information System
10 4 (6.557%) Migration
10 4 (6.557%) Performance Management
10 4 (6.557%) Document Management
10 4 (6.557%) Statistics
10 4 (6.557%) Supplier Management
11 3 (4.918%) Incident Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Leeds region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.197%) MS Exchange
2 1 (1.639%) Apache
2 1 (1.639%) SharePoint
2 1 (1.639%) Lotus Notes
Applications
1 5 (8.197%) MS Excel
2 1 (1.639%) MS PowerPoint
2 1 (1.639%) MS Visio
2 1 (1.639%) MS Office
Communications & Networking
1 5 (8.197%) LAN
1 5 (8.197%) WAN
2 1 (1.639%) Firewall
Database & Business Intelligence
1 1 (1.639%) Oracle 11g
1 1 (1.639%) MySQL
General
1 10 (16.39%) Finance
2 1 (1.639%) Marketing
2 1 (1.639%) Legal
2 1 (1.639%) Publishing
Miscellaneous
1 8 (13.11%) Cloud Computing
2 4 (6.557%) Management Information System
2 4 (6.557%) Statistics
3 1 (1.639%) Data Protection Act
3 1 (1.639%) Computer Science
3 1 (1.639%) IaaS
3 1 (1.639%) NHS
Operating Systems
1 8 (13.11%) Windows
2 5 (8.197%) Windows 7
3 2 (3.279%) Windows Server 2008
4 1 (1.639%) Linux
Processes & Methodologies
1 58 (95.08%) ITIL
2 28 (45.90%) Service Delivery
3 26 (42.62%) Service Management
4 12 (19.67%) Problem Management
5 10 (16.39%) Project Management
5 10 (16.39%) Time Management
6 6 (9.836%) Change Management
6 6 (9.836%) Continuous Improvement
7 5 (8.197%) Logistics
7 5 (8.197%) Release Management
8 4 (6.557%) Migration
8 4 (6.557%) Performance Management
8 4 (6.557%) Document Management
8 4 (6.557%) Supplier Management
9 3 (4.918%) Incident Management
9 3 (4.918%) Service Desk Management
9 3 (4.918%) Stakeholder Management
9 3 (4.918%) PRINCE2
9 3 (4.918%) Process Management
10 2 (3.279%) Knowledge Management
Programming Languages
1 1 (1.639%) PHP
Qualifications
1 10 (16.39%) ITIL Certification
2 3 (4.918%) Degree
2 3 (4.918%) Microsoft Certification
2 3 (4.918%) MCSE
3 2 (3.279%) PRINCE2 Certification
4 1 (1.639%) MCITP
4 1 (1.639%) CEH
4 1 (1.639%) GCED
4 1 (1.639%) SSCP
4 1 (1.639%) CISM
4 1 (1.639%) Network+ Certification
4 1 (1.639%) GCIA
4 1 (1.639%) GCIH
4 1 (1.639%) GCFA
4 1 (1.639%) CISSP
4 1 (1.639%) MCSA
4 1 (1.639%) MCP
Quality Assurance & Compliance
1 17 (27.87%) SLA
2 1 (1.639%) ISO 9001
System Software
1 2 (3.279%) Active Directory
2 1 (1.639%) XenApp
2 1 (1.639%) VMware Infrastructure
2 1 (1.639%) vSphere
2 1 (1.639%) VMware ESX
Systems Management
1 1 (1.639%) ServiceCenter
1 1 (1.639%) OVSD
1 1 (1.639%) OpenView
Vendors
1 6 (9.836%) VMware
2 5 (8.197%) Microsoft
3 4 (6.557%) Remedy
4 2 (3.279%) Cisco
5 1 (1.639%) Altiris
5 1 (1.639%) NetApp
5 1 (1.639%) Lotus
5 1 (1.639%) HP
5 1 (1.639%) Oracle
Leeds, West Yorkshire
Established IT solutions and managed services provider to medium and enterprise size clients, is looking to recruit a service delivery manager, tasked with providing excellent service delivery to...
Venturi
Salary: £35000.00 - £38000.00 per annum + car allow + benefits
Posted: 21 May 2013
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
Leeds, West Yorkshire
Service Operations Manager: Key Skills and Background. - Proven track record of managing the build of cloud based infrastructure projects on behalf of external clients. - A background in leading...
Hotfoot Resourcing.
Salary: From £50,000 to £55,000 per annum £50-£55k +car+bonus+package
Posted: 21 May 2013
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have a new role for a talented and customer focused IT Service Delivery Manager This is an exciting role...
Head Resourcing
Salary: £35000 - £50000 per annum + benefits package
Posted: 20 May 2013
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013