The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 33 41 36
Rank change year-on-year
+8 -5
Contract jobs citing Service Delivery 6 3 2
As % of all contract IT jobs located in Leicestershire 2.14% 0.97% 0.69%
As % of the Processes & Methodologies category 2.90% 1.24% 0.99%
Number of daily rates quoted 0 1 1
Average daily rate
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of your Daily Rate
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- £125 £196
Average daily rate % change year-on-year
- -36.22%
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.44% -0.14%
Number of hourly rates quoted 1 0 0
Average hourly rate £10.15 - -
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
207 242 203
As % of all contract IT jobs located in Leicestershire 73.93% 78.06% 69.76%
Number of daily rates quoted 88 103 67
Average daily rate £350 £350 £307
Average daily rate % change year-on-year
- +14.00%
90% offered a daily rate of more than £229 £125 £250
10% offered a daily rate of more than £425 £449 £400
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 27 24 41
Average hourly rate £27.00 £32.50 £35.00
Average hourly rate % change year-on-year
-16.92% -7.14%
90% offered a hourly rate of more than £10.50 £7.50 £12.40
10% offered a hourly rate of more than £37.50 £40.00 £45.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Delivery
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicestershire

Service Delivery
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Leicestershire region.

Service Delivery Daily Rate Trend in Leicestershire

Service Delivery
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Leicestershire region.

Service Delivery Hourly Rate Trend in Leicestershire

Service Delivery
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Leicestershire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +11 5 - - 1
Service Delivery
East Midlands

Service Delivery
Top 30 Related IT Skills in Leicestershire

For the 6 months to 17 September 2014, IT contractor jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 8 (44.44%) Change Management
2 7 (38.89%) ITIL
3 6 (33.33%) Windows
3 6 (33.33%) SLA
4 5 (27.78%) Active Directory
5 4 (22.22%) WAN
5 4 (22.22%) Finance
5 4 (22.22%) Windows Server 2008
5 4 (22.22%) Windows 7
6 3 (16.67%) XenApp
6 3 (16.67%) Continuous Improvement
6 3 (16.67%) Process Improvement
6 3 (16.67%) Windows Server 2012
6 3 (16.67%) Migration
6 3 (16.67%) Stakeholder Management
6 3 (16.67%) ITSM
6 3 (16.67%) Microsoft
6 3 (16.67%) LAN
6 3 (16.67%) Citrix
6 3 (16.67%) Service Management
6 3 (16.67%) Process Management
6 3 (16.67%) Project Management
7 2 (11.11%) Lotus
7 2 (11.11%) Thin Client
7 2 (11.11%) ADSL
7 2 (11.11%) TCP/IP
7 2 (11.11%) IBM Notes
7 2 (11.11%) MS Excel
7 2 (11.11%) SharePoint
7 2 (11.11%) PRINCE2

Service Delivery
Top Related IT Skills in Leicestershire by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) IBM Notes
1 2 (11.11%) SharePoint
1 2 (11.11%) Lync
2 1 (5.56%) Site Server
Applications
1 2 (11.11%) MS Excel
1 2 (11.11%) Photoshop
2 1 (5.56%) MS Office
Business Applications
1 2 (11.11%) Google Analytics
Cloud Services
1 2 (11.11%) Office 365
Communications & Networking
1 4 (22.22%) WAN
2 3 (16.67%) LAN
3 2 (11.11%) ADSL
3 2 (11.11%) TCP/IP
3 2 (11.11%) Firewall
4 1 (5.56%) PABX
4 1 (5.56%) Structured Cabling
4 1 (5.56%) Wi-Fi
4 1 (5.56%) Wireless
4 1 (5.56%) VPN
4 1 (5.56%) WLAN
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 4 (22.22%) Finance
2 2 (11.11%) Banking
2 2 (11.11%) Local Government
Job Titles
1 6 (33.33%) Service Manager
2 3 (16.67%) Services Delivery Manager
2 3 (16.67%) Delivery Manager
2 3 (16.67%) Service Level Manager
3 2 (11.11%) Project Manager
3 2 (11.11%) 2nd Line Support
3 2 (11.11%) Support Engineer
3 2 (11.11%) Applications Support
3 2 (11.11%) Web Editor
3 2 (11.11%) Applications Manager
3 2 (11.11%) Web Content Editor
3 2 (11.11%) Content Editor
3 2 (11.11%) Infrastructure Manager
3 2 (11.11%) Support Manager
4 1 (5.56%) 3rd Line Support Technician
4 1 (5.56%) IT Support
4 1 (5.56%) Wintel Administrator
4 1 (5.56%) Implementation Engineer
4 1 (5.56%) 2nd Line Support Analyst
4 1 (5.56%) 2nd Line Support Engineer
Miscellaneous
1 2 (11.11%) Thin Client
1 2 (11.11%) Statistics
1 2 (11.11%) Fat Client
2 1 (5.56%) Management Information System
Operating Systems
1 6 (33.33%) Windows
2 4 (22.22%) Windows Server 2008
2 4 (22.22%) Windows 7
3 3 (16.67%) Windows Server 2012
4 1 (5.56%) Windows 8
4 1 (5.56%) Windows XP
4 1 (5.56%) Windows Server 2003
Processes & Methodologies
1 8 (44.44%) Change Management
2 7 (38.89%) ITIL
3 3 (16.67%) Continuous Improvement
3 3 (16.67%) Process Improvement
3 3 (16.67%) Migration
3 3 (16.67%) Stakeholder Management
3 3 (16.67%) ITSM
3 3 (16.67%) Service Management
3 3 (16.67%) Process Management
3 3 (16.67%) Project Management
4 2 (11.11%) PRINCE2
4 2 (11.11%) Project Planning
4 2 (11.11%) Web Development
4 2 (11.11%) Content Management
4 2 (11.11%) Analytics
4 2 (11.11%) System Testing
5 1 (5.56%) Incident Management
5 1 (5.56%) Business Analysis
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 6 (33.33%) SLA
System Software
1 5 (27.78%) Active Directory
2 3 (16.67%) XenApp
3 2 (11.11%) XenDesktop
4 1 (5.56%) XenServer
Systems Management
1 1 (5.56%) SCCM
Vendors
1 3 (16.67%) Microsoft
1 3 (16.67%) Citrix
2 2 (11.11%) Lotus
2 2 (11.11%) Google
3 1 (5.56%) VMware