The table below looks at the statistics for SLA skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 31 38 28
Rank change year-on-year
+7 -10
Contract jobs citing SLA 8 1 8
As % of all contract IT jobs located in Leicestershire 2.77% 0.36% 3.07%
As % of the Quality Assurance & Compliance category 38.10% 6.67% 25.00%
Number of daily rates quoted 1 1 1
Average daily rate
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£138 £425 £175
Average daily rate % change year-on-year
-67.64% +142.85%
UK excluding London average daily rate £260 £325 £300
% change year-on-year
-20.00% +8.42%
Number of hourly rates quoted 2 0 0
Average hourly rate £10.50 - -
UK excluding London average hourly rate £16.80 £15.50 £15.45
% change year-on-year
+8.38% +0.32%
SLA
East Midlands

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Leicestershire region.

Quality Assurance & Compliance Category
Leicestershire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
21 15 32
As % of all contract IT jobs located in Leicestershire 7.27% 5.34% 12.26%
Number of daily rates quoted 10 3 8
Average daily rate £225 £350 £300
Average daily rate % change year-on-year
-35.71% +16.66%
UK excluding London average daily rate £375 £350 £355
% change year-on-year
+7.14% -1.40%
Number of hourly rates quoted 3 2 4
Average hourly rate £10.50 £36.50 £41.25
Average hourly rate % change year-on-year
-71.23% -11.51%
UK excluding London average hourly rate £19.50 £17.50 £22.50
% change year-on-year
+11.42% -22.22%

SLA
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Leicestershire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Leicestershire

SLA
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Leicestershire region.

SLA Daily Rate Trend in Leicestershire

SLA
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Leicestershire region.

SLA Hourly Rate Trend in Leicestershire

SLA
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Leicestershire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester 0 5 - -
Lutterworth - - - -
SLA
East Midlands

SLA
Top 30 Related IT Skills in Leicestershire

For the 6 months to 21 August 2014, IT contractor jobs across the Leicestershire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 8 (40.00%) ITIL
2 7 (35.00%) Windows
3 6 (30.00%) Service Delivery
4 5 (25.00%) Microsoft
4 5 (25.00%) Change Management
5 4 (20.00%) MS Excel
5 4 (20.00%) Windows XP
5 4 (20.00%) ITSM
5 4 (20.00%) Management Information System
5 4 (20.00%) Windows 7
5 4 (20.00%) Office 365
5 4 (20.00%) Service Desk Management
6 3 (15.00%) MS Exchange
6 3 (15.00%) Service Management
6 3 (15.00%) Process Management
6 3 (15.00%) SCCM
6 3 (15.00%) Continuous Improvement
6 3 (15.00%) Process Improvement
7 2 (10.00%) SQL
7 2 (10.00%) VoIP
7 2 (10.00%) Citrix
7 2 (10.00%) Mac OS X
7 2 (10.00%) Finance
7 2 (10.00%) Asset Management
7 2 (10.00%) SCOM
7 2 (10.00%) System Testing
7 2 (10.00%) Kaspersky
7 2 (10.00%) Windows Server 2008
7 2 (10.00%) Lync
7 2 (10.00%) Exchange Server 2010

SLA
Top Related IT Skills in Leicestershire by Category

For the 6 months to 21 August 2014, IT contractor jobs across the Leicestershire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) MS Exchange
2 2 (10.00%) Lync
2 2 (10.00%) Exchange Server 2010
Applications
1 4 (20.00%) MS Excel
Business Applications
1 1 (5.00%) SAP IS-U
Cloud Services
1 4 (20.00%) Office 365
Communications & Networking
1 2 (10.00%) VoIP
General
1 2 (10.00%) Finance
2 1 (5.00%) Manufacturing
2 1 (5.00%) Retail
Job Titles
1 6 (30.00%) Service Manager
2 3 (15.00%) Help Desk Support
2 3 (15.00%) 2nd Line Support
2 3 (15.00%) Services Delivery Manager
2 3 (15.00%) Delivery Manager
2 3 (15.00%) Service Level Manager
3 2 (10.00%) 2nd Line Support Technician
3 2 (10.00%) Support Manager
3 2 (10.00%) Help Desk Technician
3 2 (10.00%) Applications Manager
3 2 (10.00%) Support Technician
3 2 (10.00%) Help Desk Manager
3 2 (10.00%) Applications Support
4 1 (5.00%) Service Analyst
4 1 (5.00%) Analyst
4 1 (5.00%) Consultant
4 1 (5.00%) Support Analyst
4 1 (5.00%) Technical Support
4 1 (5.00%) 1st Line Support
4 1 (5.00%) Service Desk Analyst
Miscellaneous
1 4 (20.00%) Management Information System
2 1 (5.00%) SCADA
2 1 (5.00%) Mainframe
Operating Systems
1 7 (35.00%) Windows
2 4 (20.00%) Windows XP
2 4 (20.00%) Windows 7
3 2 (10.00%) Windows Server 2008
3 2 (10.00%) Mac OS X
4 1 (5.00%) MVS
4 1 (5.00%) Windows NT
4 1 (5.00%) UNIX
Processes & Methodologies
1 8 (40.00%) ITIL
2 6 (30.00%) Service Delivery
3 5 (25.00%) Change Management
4 4 (20.00%) ITSM
4 4 (20.00%) Service Desk Management
5 3 (15.00%) Continuous Improvement
5 3 (15.00%) Process Improvement
5 3 (15.00%) Service Management
5 3 (15.00%) Process Management
6 2 (10.00%) System Testing
6 2 (10.00%) Asset Management
7 1 (5.00%) Incident Management
7 1 (5.00%) User Acceptance Testing
7 1 (5.00%) Test Scripting
7 1 (5.00%) Software Deployment
7 1 (5.00%) Six Sigma
7 1 (5.00%) Risk Management
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 1 (5.00%) ITIL Certification
System Software
1 1 (5.00%) Active Directory
Systems Management
1 3 (15.00%) SCCM
2 2 (10.00%) SCOM
3 1 (5.00%) Control-M
3 1 (5.00%) Norton AntiVirus
Vendors
1 5 (25.00%) Microsoft
2 2 (10.00%) Citrix
2 2 (10.00%) Kaspersky
3 1 (5.00%) SAP
3 1 (5.00%) Symantec
3 1 (5.00%) Remedy