The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 36 33 55
Rank change year-on-year
-3 +22
Permanent jobs citing Service Delivery 35 42 43
As % of all permanent IT jobs located in Leicestershire 4.89% 6.12% 5.08%
As % of the Processes & Methodologies category 5.58% 7.61% 5.79%
Number of salaries quoted 14 19 26
Average salary £42,500 £34,000 £46,250
Average salary % change year-on-year
+25.00% -26.48%
90% offered a salary of more than £38,000 £30,000 £32,223
10% offered a salary of more than £77,000 £51,792 £60,388
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
627 552 743
As % of all permanent IT jobs located in Leicestershire 87.57% 80.47% 87.72%
Number of salaries quoted 531 436 620
Average salary £42,750 £40,000 £39,000
Average salary % change year-on-year
+6.87% +2.56%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £50,776 £55,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicestershire

Service Delivery
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicestershire region.

Service Delivery Salary Trend in Leicestershire

Service Delivery
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicestershire region over the 3 months to 13 February 2016.

Service Delivery Salary Histogram in Leicestershire

Service Delivery
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kegworth - 21 - -
Leicester -9 15 £41,543 +27.82%
Service Delivery
East Midlands

Service Delivery
Top 30 Related IT Skills in Leicestershire

For the 6 months to 13 February 2016, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 28 (47.46%) Microsoft
2 27 (45.76%) Finance
3 26 (44.07%) MS Office
4 25 (42.37%) Legal
5 22 (37.29%) Continuous Improvement
6 21 (35.59%) MS Excel
7 17 (28.81%) Windows
8 15 (25.42%) Service Management
9 13 (22.03%) Active Directory
10 11 (18.64%) Citrix
10 11 (18.64%) MS Exchange
10 11 (18.64%) Windows 8
11 10 (16.95%) Apple iOS
11 10 (16.95%) Exchange Server 2010
11 10 (16.95%) VPN
11 10 (16.95%) Windows XP
11 10 (16.95%) ITIL
11 10 (16.95%) Blackberry
11 10 (16.95%) Migration
11 10 (16.95%) Exchange Server 2003
12 7 (11.86%) Time Management
12 7 (11.86%) Agile Software Development
12 7 (11.86%) SLA
13 6 (10.17%) Analytical Skills
14 5 (8.47%) Change Management
15 4 (6.78%) Six Sigma
15 4 (6.78%) ITIL Certification
15 4 (6.78%) Management Information System
15 4 (6.78%) Performance Management
15 4 (6.78%) Degree

Service Delivery
Top Related IT Skills in Leicestershire by Category

For the 6 months to 13 February 2016, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.64%) MS Exchange
2 10 (16.95%) Exchange Server 2003
2 10 (16.95%) Exchange Server 2010
3 2 (3.39%) Exchange Server 2013
3 2 (3.39%) IBM Notes
Applications
1 26 (44.07%) MS Office
2 21 (35.59%) MS Excel
3 1 (1.69%) MS PowerPoint
3 1 (1.69%) MS Project
Business Applications
1 1 (1.69%) MetaTrader
Cloud Services
1 1 (1.69%) Microsoft Azure
Communications & Networking
1 10 (16.95%) VPN
2 3 (5.08%) Internet
3 1 (1.69%) Intranet
3 1 (1.69%) LAN
3 1 (1.69%) TCP/IP
3 1 (1.69%) WAN
Database & Business Intelligence
1 2 (3.39%) SQL Server
2 1 (1.69%) BusinessObjects
2 1 (1.69%) BusinessObjects XI
2 1 (1.69%) Data Warehouse
2 1 (1.69%) MS Access
2 1 (1.69%) MySQL
2 1 (1.69%) Oracle Reports
2 1 (1.69%) Relational Database
2 1 (1.69%) SAP BI
2 1 (1.69%) SQL Server 2005
2 1 (1.69%) SQL Server 2008
2 1 (1.69%) SQL Server Analysis Services
2 1 (1.69%) SQL Server Integration Services
2 1 (1.69%) SQL Server Reporting Services
Development Applications
1 1 (1.69%) Dreamweaver
General
1 27 (45.76%) Finance
2 25 (42.37%) Legal
3 4 (6.78%) Local Government
4 3 (5.08%) Retail
5 1 (1.69%) Banking
5 1 (1.69%) Marketing
Job Titles
1 23 (38.98%) Analyst
2 10 (16.95%) Service Manager
3 6 (10.17%) Service Design Manager
3 6 (10.17%) Service Transition Manager
3 6 (10.17%) Transition Manager
4 4 (6.78%) Development Analyst
4 4 (6.78%) Head of Information
4 4 (6.78%) Head of Technology
4 4 (6.78%) Service Analyst
4 4 (6.78%) Services Delivery Manager
5 3 (5.08%) Configuration Engineer
5 3 (5.08%) IT Director
5 3 (5.08%) Senior Configuration Engineer
5 3 (5.08%) Service Delivery Director
5 3 (5.08%) Services Director
6 2 (3.39%) E-Commerce Engineer
6 2 (3.39%) Email Administrator
6 2 (3.39%) ITIL Service Delivery Manager
6 2 (3.39%) ITIL Service Design Manager
6 2 (3.39%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 3 (5.08%) .NET
2 1 (1.69%) CSS
2 1 (1.69%) HTML
2 1 (1.69%) SAP XI
2 1 (1.69%) XML
Miscellaneous
1 10 (16.95%) Blackberry
2 6 (10.17%) Analytical Skills
3 4 (6.78%) Management Information System
4 3 (5.08%) BYOD
5 1 (1.69%) Data Centre
5 1 (1.69%) Driving Licence
5 1 (1.69%) Handset
5 1 (1.69%) PMI
5 1 (1.69%) Statistics
Operating Systems
1 17 (28.81%) Windows
2 11 (18.64%) Windows 8
3 10 (16.95%) Apple iOS
3 10 (16.95%) Windows XP
4 4 (6.78%) Windows Server
5 1 (1.69%) AIX
5 1 (1.69%) Linux
5 1 (1.69%) Red Hat Enterprise Linux
5 1 (1.69%) Windows 7
5 1 (1.69%) Windows Server 2003
5 1 (1.69%) Windows Server 2008
Processes & Methodologies
1 22 (37.29%) Continuous Improvement
2 15 (25.42%) Service Management
3 10 (16.95%) ITIL
3 10 (16.95%) Migration
4 7 (11.86%) Agile Software Development
4 7 (11.86%) Time Management
5 5 (8.47%) Change Management
6 4 (6.78%) Coaching
6 4 (6.78%) Performance Management
6 4 (6.78%) Six Sigma
7 3 (5.08%) Business Development
7 3 (5.08%) Change Control
7 3 (5.08%) Configuration Management
7 3 (5.08%) DevOps
7 3 (5.08%) E-Commerce
7 3 (5.08%) OWASP
7 3 (5.08%) Performance Analysis
7 3 (5.08%) Quality Management
7 3 (5.08%) User Acceptance Testing
8 2 (3.39%) Root Cause Analysis
Programming Languages
1 3 (5.08%) Java
1 3 (5.08%) SQL
2 1 (1.69%) PHP
2 1 (1.69%) VBA
Qualifications
1 4 (6.78%) CIPD
1 4 (6.78%) Degree
1 4 (6.78%) ITIL Certification
1 4 (6.78%) Six Sigma Yellow Belt
2 1 (1.69%) PMI Certification
Quality Assurance & Compliance
1 7 (11.86%) SLA
2 3 (5.08%) QA
System Software
1 13 (22.03%) Active Directory
2 2 (3.39%) Microsoft App-V
3 1 (1.69%) Citrix Presentation Server
3 1 (1.69%) Hyper-V
3 1 (1.69%) VMware Infrastructure
3 1 (1.69%) XenApp
Systems Management
1 1 (1.69%) SCOM
Vendors
1 28 (47.46%) Microsoft
2 11 (18.64%) Citrix
3 2 (3.39%) Lotus
3 2 (3.39%) Oracle
4 1 (1.69%) Apple
4 1 (1.69%) IBM
4 1 (1.69%) Red Hat
4 1 (1.69%) SAP
4 1 (1.69%) VMware