The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 56 84 63
Rank change year-on-year
+28 -21
Permanent jobs citing Service Delivery 26 11 12
As % of all permanent IT jobs located in Leicestershire 3.30% 1.40% 1.83%
As % of the Processes & Methodologies category 3.92% 1.72% 2.29%
Number of salaries quoted 14 11 7
Average salary £35,000 £55,000 £45,000
Average salary % change year-on-year
-36.36% +22.22%
90% offered a salary of more than £23,450 £22,500 £44,000
10% offered a salary of more than £45,000 £65,000 £53,500
UK excluding London average salary £45,000 £45,000 £43,161
% change year-on-year
- +4.26%
Service Delivery
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
664 639 525
As % of all permanent IT jobs located in Leicestershire 84.16% 81.40% 80.03%
Number of salaries quoted 562 570 441
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicestershire

Service Delivery
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicestershire region.

Service Delivery Salary Trend in Leicestershire

Service Delivery
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicestershire region over the 3 months to 20 October 2014.

Service Delivery Salary Histogram in Leicestershire

Service Delivery
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +22 13 £40,500 -37.69% 1
Loughborough +2 1 £27,500 +23.59%
Service Delivery
East Midlands

Service Delivery
Top 30 Related IT Skills in Leicestershire

For the 6 months to 20 October 2014, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 31 (54.39%) ITIL
2 26 (45.61%) Project Management
3 17 (29.82%) Retail
4 14 (24.56%) Change Management
5 12 (21.05%) Continuous Improvement
5 12 (21.05%) SLA
6 11 (19.30%) Service Management
6 11 (19.30%) ITSM
7 10 (17.54%) Finance
7 10 (17.54%) Stakeholder Management
7 10 (17.54%) Financial Analysis
7 10 (17.54%) MS Excel
8 8 (14.04%) MS Office
8 8 (14.04%) Process Management
8 8 (14.04%) Business Development
9 7 (12.28%) Microsoft
9 7 (12.28%) PRINCE2
9 7 (12.28%) Java
9 7 (12.28%) SQL
9 7 (12.28%) WAN
10 6 (10.53%) SAP
11 5 (8.77%) Windows
11 5 (8.77%) MS Project
11 5 (8.77%) SharePoint
11 5 (8.77%) Incident Management
11 5 (8.77%) MS PowerPoint
11 5 (8.77%) Analytical Skills
12 4 (7.02%) Problem Management
12 4 (7.02%) LAN
12 4 (7.02%) Active Directory

Service Delivery
Top Related IT Skills in Leicestershire by Category

For the 6 months to 20 October 2014, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.77%) SharePoint
2 3 (5.26%) MS Exchange
3 2 (3.51%) Exchange Server 2010
4 1 (1.75%) Site Server
4 1 (1.75%) Exchange Server 2007
4 1 (1.75%) Lync
Applications
1 10 (17.54%) MS Excel
2 8 (14.04%) MS Office
3 5 (8.77%) MS PowerPoint
3 5 (8.77%) MS Project
4 1 (1.75%) Photoshop
4 1 (1.75%) Adobe Illustrator
4 1 (1.75%) Adobe Creative Suite
Business Applications
1 1 (1.75%) SAP Retail
Cloud Services
1 3 (5.26%) Office 365
Communications & Networking
1 7 (12.28%) WAN
2 4 (7.02%) LAN
3 3 (5.26%) VPN
4 2 (3.51%) Firewall
4 2 (3.51%) Wi-Fi
4 2 (3.51%) IP Telephony
4 2 (3.51%) TCP/IP
5 1 (1.75%) PABX
5 1 (1.75%) Structured Cabling
5 1 (1.75%) Wireless
5 1 (1.75%) DNS
5 1 (1.75%) WLAN
5 1 (1.75%) FTP
Database & Business Intelligence
1 2 (3.51%) Oracle Database
2 1 (1.75%) SQL Server
General
1 17 (29.82%) Retail
2 10 (17.54%) Finance
3 3 (5.26%) Manufacturing
4 1 (1.75%) Publishing
4 1 (1.75%) Legal
4 1 (1.75%) Billing
Job Titles
1 13 (22.81%) Technical Manager
2 12 (21.05%) Team Leader
3 10 (17.54%) Account Manager
3 10 (17.54%) Technical Account Manager
4 6 (10.53%) Consultant
5 5 (8.77%) Technical Consultant
5 5 (8.77%) 2nd Line Support
5 5 (8.77%) Resource Manager
6 4 (7.02%) Service Manager
6 4 (7.02%) Desktop Support
7 3 (5.26%) Analyst
7 3 (5.26%) Technical Services Manager
7 3 (5.26%) IT Support
7 3 (5.26%) Desktop Technician
8 2 (3.51%) Change and Release Manager
8 2 (3.51%) ITIL Manager
8 2 (3.51%) Head of IT
8 2 (3.51%) Release Manager
8 2 (3.51%) Support Technician
8 2 (3.51%) Change Manager
Libraries, Frameworks & Software Standards
1 2 (3.51%) HTML
2 1 (1.75%) .NET
2 1 (1.75%) CSS
2 1 (1.75%) Web Services
2 1 (1.75%) XML
2 1 (1.75%) Flash
2 1 (1.75%) XHTML
2 1 (1.75%) LAMP
Miscellaneous
1 5 (8.77%) Analytical Skills
2 2 (3.51%) EPoS
2 2 (3.51%) Management Information System
2 2 (3.51%) Handset
3 1 (1.75%) Fat Client
3 1 (1.75%) Thin Client
Operating Systems
1 5 (8.77%) Windows
2 3 (5.26%) Linux
2 3 (5.26%) Windows Server 2008
3 2 (3.51%) Windows Server 2012
4 1 (1.75%) Windows 7
4 1 (1.75%) Windows XP
4 1 (1.75%) Windows Server 2003
Processes & Methodologies
1 31 (54.39%) ITIL
2 26 (45.61%) Project Management
3 14 (24.56%) Change Management
4 12 (21.05%) Continuous Improvement
5 11 (19.30%) Service Management
5 11 (19.30%) ITSM
6 10 (17.54%) Stakeholder Management
6 10 (17.54%) Financial Analysis
7 8 (14.04%) Process Management
7 8 (14.04%) Business Development
8 7 (12.28%) PRINCE2
9 5 (8.77%) Incident Management
10 4 (7.02%) Problem Management
11 3 (5.26%) Process Improvement
11 3 (5.26%) Content Management
12 2 (3.51%) Agile Software Development
12 2 (3.51%) Security Management
12 2 (3.51%) Disaster Recovery
12 2 (3.51%) Performance Improvement
12 2 (3.51%) Software Distribution
Programming Languages
1 7 (12.28%) Java
1 7 (12.28%) SQL
2 2 (3.51%) VBScript
2 2 (3.51%) VB
Qualifications
1 3 (5.26%) Microsoft Certification
1 3 (5.26%) Degree
2 1 (1.75%) MCITP
2 1 (1.75%) MCP
2 1 (1.75%) MCSE
2 1 (1.75%) CCNP
2 1 (1.75%) CCNA
2 1 (1.75%) Cisco Certification
Quality Assurance & Compliance
1 12 (21.05%) SLA
2 1 (1.75%) QA
System Software
1 4 (7.02%) Active Directory
2 2 (3.51%) VMware Infrastructure
2 2 (3.51%) Hyper-V
3 1 (1.75%) XenApp
3 1 (1.75%) XenDesktop
Systems Management
1 1 (1.75%) Nagios
1 1 (1.75%) Backup Exec
1 1 (1.75%) Symantec Enterprise Vault
Vendors
1 7 (12.28%) Microsoft
2 6 (10.53%) SAP
3 2 (3.51%) Oracle
3 2 (3.51%) VMware
4 1 (1.75%) Cisco
4 1 (1.75%) Adobe
4 1 (1.75%) Citrix
4 1 (1.75%) Symantec
Leicester, Leicestershire
Santander
Posted: 14 days ago