The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicestershire region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 43 58 55
Rank change year-on-year
+15 -3
Permanent jobs citing Service Delivery 38 15 3
As % of all permanent IT jobs located in Leicestershire 5.572% 2.137% 0.568%
As % of the Processes & Methodologies category 7.600% 2.913% 0.796%
Number of salaries quoted 36 12 3
Average salary £34,000 £40,000 £48,500
Average salary % change year-on-year
-15.00% -17.52%
90% offered a salary of more than £32,750 £33,400 £35,700
10% offered a salary of more than £45,000 £49,955 £51,300
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
500 515 377
As % of all permanent IT jobs located in Leicestershire 73.31% 73.36% 71.40%
Number of salaries quoted 441 449 337
Average salary £38,000 £35,000 £37,062
Average salary % change year-on-year
+8.57% -5.56%
90% offered a salary of more than £27,500 £26,500 £23,800
10% offered a salary of more than £50,000 £52,200 £47,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
East Midlands

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Leicestershire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicestershire region.

Leicestershire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicestershire region over the 3 months to 21 May 2013.

Leicestershire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leicester -5 12 £35,154 -12.11%
Lutterworth - 2 £33,000 -
Service Delivery
East Midlands

Service Delivery
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 45 (68.18%) ITIL
2 43 (65.15%) SLA
3 33 (50.00%) Service Management
4 32 (48.48%) Change Management
5 16 (24.24%) Project Management
6 9 (13.64%) Supplier Management
7 8 (12.12%) Retail
7 8 (12.12%) LAN
7 8 (12.12%) WAN
8 7 (10.61%) Business Development
9 6 (9.091%) Informatics
9 6 (9.091%) Marketing
9 6 (9.091%) Degree
9 6 (9.091%) Data Protection
9 6 (9.091%) Stakeholder Engagement
9 6 (9.091%) Health Informatics
9 6 (9.091%) Stakeholder Management
9 6 (9.091%) NHS
9 6 (9.091%) PRINCE2
9 6 (9.091%) Citrix
9 6 (9.091%) E-Commerce
10 5 (7.576%) ITIL Certification
11 4 (6.061%) PRINCE2 Certification
12 3 (4.545%) VMware
12 3 (4.545%) ITSM
12 3 (4.545%) Telecoms
12 3 (4.545%) PRINCE
12 3 (4.545%) VMware Infrastructure
13 2 (3.030%) PRINCE2 Practitioner
13 2 (3.030%) Remedy ITSM

Service Delivery
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.030%) SharePoint
Business Applications
1 2 (3.030%) Remedy ITSM
2 1 (1.515%) SAP Oil and Gas
Communications & Networking
1 8 (12.12%) LAN
1 8 (12.12%) WAN
General
1 8 (12.12%) Retail
2 6 (9.091%) Marketing
3 3 (4.545%) Telecoms
4 2 (3.030%) Finance
5 1 (1.515%) Billing
Job Titles
1 44 (66.67%) Service Manager
2 30 (45.45%) Delivery Manager
2 30 (45.45%) Services Delivery Manager
3 7 (10.61%) Graduate
3 7 (10.61%) Coordinator
3 7 (10.61%) Junior
3 7 (10.61%) Senior Manager
3 7 (10.61%) Applications Manager
3 7 (10.61%) Project Coordinator
3 7 (10.61%) Senior Service Manager
4 6 (9.091%) Product Manager
4 6 (9.091%) Incident Manager
5 4 (6.061%) Service Desk Manager
6 3 (4.545%) Analyst
6 3 (4.545%) IT Services Manager
7 2 (3.030%) Service Analyst
7 2 (3.030%) Project Manager
7 2 (3.030%) IT Services Delivery Manager
7 2 (3.030%) Services Delivery Analyst
7 2 (3.030%) Web Project Manager
Miscellaneous
1 6 (9.091%) Informatics
1 6 (9.091%) Health Informatics
1 6 (9.091%) NHS
2 1 (1.515%) Statistics
2 1 (1.515%) FMCG
Processes & Methodologies
1 45 (68.18%) ITIL
2 33 (50.00%) Service Management
3 32 (48.48%) Change Management
4 16 (24.24%) Project Management
5 9 (13.64%) Supplier Management
6 7 (10.61%) Business Development
7 6 (9.091%) Data Protection
7 6 (9.091%) Stakeholder Engagement
7 6 (9.091%) Stakeholder Management
7 6 (9.091%) PRINCE2
7 6 (9.091%) E-Commerce
8 3 (4.545%) ITSM
8 3 (4.545%) PRINCE
9 2 (3.030%) Budget Control
9 2 (3.030%) ITIL V2
9 2 (3.030%) Disaster Recovery
9 2 (3.030%) Process Management
9 2 (3.030%) Strategic Planning
9 2 (3.030%) Incident Management
10 1 (1.515%) Programme Management
Qualifications
1 6 (9.091%) Degree
2 5 (7.576%) ITIL Certification
3 4 (6.061%) PRINCE2 Certification
4 2 (3.030%) PRINCE2 Practitioner
4 2 (3.030%) Microsoft Certification
4 2 (3.030%) MCSE
4 2 (3.030%) MBA
5 1 (1.515%) Citrix Certification
5 1 (1.515%) ISEB
Quality Assurance & Compliance
1 43 (65.15%) SLA
System Software
1 3 (4.545%) VMware Infrastructure
Vendors
1 6 (9.091%) Citrix
2 3 (4.545%) VMware
3 2 (3.030%) Remedy
4 1 (1.515%) Mitel
4 1 (1.515%) SAP
4 1 (1.515%) Cisco
4 1 (1.515%) Microsoft
4 1 (1.515%) Avaya
4 1 (1.515%) Cognizant
Leicester, Leicestershire
Service Delivery Manager required to work for leading organisation in Leicestershire. The successful Service Delivery Manager will be ITIL Foundation certified, and will come from an extensive Service...
4it Recruitment Ltd
Salary: Up to £33,500 per annum plus benefits
Posted: 16 May 2013
Leicester, Leicestershire
This role will suit a candidate who has experience of driving out significant efficiencies from a large and complex team, whilst maintaining effective service delivery through innovation.In...
Leicester County Council
Salary: £53,403 per annum
Posted: 13 May 2013