The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 40 37 46
Rank change year-on-year
-3 +9
Permanent jobs citing Service Delivery 34 66 37
As % of all permanent IT jobs located in Leicestershire 4.72% 7.01% 5.11%
As % of the Processes & Methodologies category 6.06% 8.11% 6.75%
Number of salaries quoted 16 20 35
Average salary £38,500 £47,500 £33,750
Average salary % change year-on-year
-18.94% +40.74%
90% offered a salary of more than £28,428 £27,375 £27,000
10% offered a salary of more than £55,896 £76,500 £45,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
561 814 548
As % of all permanent IT jobs located in Leicestershire 77.92% 86.50% 75.69%
Number of salaries quoted 465 681 473
Average salary £42,000 £39,500 £37,500
Average salary % change year-on-year
+6.32% +5.33%
90% offered a salary of more than £27,000 £29,950 £26,500
10% offered a salary of more than £57,500 £47,500 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicestershire

Service Delivery
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicestershire region.

Service Delivery Salary Trend in Leicestershire

Service Delivery
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicestershire region over the 3 months to 24 April 2015.

Service Delivery Salary Histogram in Leicestershire

Service Delivery
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -6 32 £31,000 -38.94%
Loughborough 0 1 £51,792 +3.58% 1
Hinckley - 1 £45,000 -
Service Delivery
East Midlands

Service Delivery
Top 30 Related IT Skills in Leicestershire

For the 6 months to 24 April 2015, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 39 (52.70%) ITIL
2 31 (41.89%) Service Management
3 20 (27.03%) Finance
4 18 (24.32%) Microsoft
5 17 (22.97%) Change Management
6 14 (18.92%) ITIL Certification
6 14 (18.92%) Analytical Skills
7 13 (17.57%) Sarbanes-Oxley
7 13 (17.57%) ITSM
7 13 (17.57%) Management Information System
8 12 (16.22%) Retail
8 12 (16.22%) Continuous Improvement
9 11 (14.86%) MS Exchange
9 11 (14.86%) MS Excel
10 10 (13.51%) Lync
10 10 (13.51%) Unified Communications
11 8 (10.81%) ITIL V3
12 7 (9.46%) Data Security
12 7 (9.46%) SLA
12 7 (9.46%) MS Office
13 6 (8.11%) MS PowerPoint
13 6 (8.11%) PABX
14 5 (6.76%) Exchange Server 2010
14 5 (6.76%) People Management
14 5 (6.76%) Degree
14 5 (6.76%) Performance Management
14 5 (6.76%) Stakeholder Management
14 5 (6.76%) C#
14 5 (6.76%) .NET
14 5 (6.76%) E-Commerce

Service Delivery
Top Related IT Skills in Leicestershire by Category

For the 6 months to 24 April 2015, IT jobs across the Leicestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (14.86%) MS Exchange
2 10 (13.51%) Lync
3 5 (6.76%) Exchange Server 2010
4 1 (1.35%) Exchange Server 2013
4 1 (1.35%) SharePoint
Applications
1 11 (14.86%) MS Excel
2 7 (9.46%) MS Office
3 6 (8.11%) MS PowerPoint
4 1 (1.35%) MS Project
Communications & Networking
1 10 (13.51%) Unified Communications
2 6 (8.11%) PABX
3 4 (5.41%) PBX
3 4 (5.41%) VoIP
4 3 (4.05%) DNS
5 2 (2.70%) DHCP
5 2 (2.70%) TCP/IP
Database & Business Intelligence
1 2 (2.70%) SQL Server
2 1 (1.35%) Oracle Reports
2 1 (1.35%) Relational Database
General
1 20 (27.03%) Finance
2 12 (16.22%) Retail
3 1 (1.35%) Billing
3 1 (1.35%) Back Office
Job Titles
1 41 (55.41%) Analyst
2 15 (20.27%) Technical Analyst
3 13 (17.57%) Change Analyst
3 13 (17.57%) Infrastructure Analyst
4 11 (14.86%) Service Manager
4 11 (14.86%) Team Leader
5 8 (10.81%) Service Analyst
6 7 (9.46%) Services Delivery Manager
6 7 (9.46%) Delivery Manager
7 6 (8.11%) Senior Technical Analyst
7 6 (8.11%) Senior Analyst
8 5 (6.76%) Service Management Analyst
9 4 (5.41%) Technical Services Manager
9 4 (5.41%) Technical Manager
10 3 (4.05%) Information Analyst
10 3 (4.05%) Support Engineer
10 3 (4.05%) Information Assurance Analyst
11 2 (2.70%) IT Services Delivery Manager
11 2 (2.70%) Performance Analyst
11 2 (2.70%) IT Services Manager
Libraries, Frameworks & Software Standards
1 5 (6.76%) .NET
2 1 (1.35%) ASP.NET
2 1 (1.35%) CSS
2 1 (1.35%) Web Services
2 1 (1.35%) EDI
2 1 (1.35%) jQuery
2 1 (1.35%) KnockoutJS
2 1 (1.35%) AngularJS
2 1 (1.35%) HTML
Miscellaneous
1 14 (18.92%) Analytical Skills
2 13 (17.57%) Management Information System
3 2 (2.70%) Data Structures
4 1 (1.35%) PDA
4 1 (1.35%) Mainframe
Operating Systems
1 4 (5.41%) Windows
2 1 (1.35%) Linux
2 1 (1.35%) Windows XP
2 1 (1.35%) Android
2 1 (1.35%) Windows Server 2008
2 1 (1.35%) Windows 7
2 1 (1.35%) Windows Server 2012
2 1 (1.35%) UNIX
Processes & Methodologies
1 39 (52.70%) ITIL
2 31 (41.89%) Service Management
3 17 (22.97%) Change Management
4 13 (17.57%) ITSM
5 12 (16.22%) Continuous Improvement
6 8 (10.81%) ITIL V3
7 7 (9.46%) Data Security
8 5 (6.76%) Stakeholder Management
8 5 (6.76%) E-Commerce
8 5 (6.76%) Project Management
8 5 (6.76%) Performance Management
8 5 (6.76%) People Management
9 4 (5.41%) Business Continuity Planning
9 4 (5.41%) Line Management
9 4 (5.41%) Agile Software Development
9 4 (5.41%) Data Management
9 4 (5.41%) Strategic Planning
9 4 (5.41%) BCP
9 4 (5.41%) Quality Management
9 4 (5.41%) Business Continuity
Programming Languages
1 5 (6.76%) C#
2 3 (4.05%) SQL
3 2 (2.70%) VB
3 2 (2.70%) VBA
4 1 (1.35%) JavaScript
4 1 (1.35%) PL/SQL
Qualifications
1 14 (18.92%) ITIL Certification
2 5 (6.76%) Degree
3 1 (1.35%) SC Cleared
3 1 (1.35%) Security Cleared
3 1 (1.35%) CISSP
3 1 (1.35%) Microsoft Certification
3 1 (1.35%) PMP
3 1 (1.35%) PMI Certification
3 1 (1.35%) CISA
3 1 (1.35%) CISM
3 1 (1.35%) MCDST
Quality Assurance & Compliance
1 13 (17.57%) Sarbanes-Oxley
2 7 (9.46%) SLA
3 3 (4.05%) ISO/IEC 27001
3 3 (4.05%) PCI DSS
System Software
1 4 (5.41%) Active Directory
2 1 (1.35%) Hyper-V
2 1 (1.35%) vSphere
Systems Management
1 1 (1.35%) Nagios
1 1 (1.35%) SCCM
Vendors
1 18 (24.32%) Microsoft
2 4 (5.41%) Business Objects
3 2 (2.70%) Oracle
3 2 (2.70%) Cisco
3 2 (2.70%) VMware
4 1 (1.35%) SAP
4 1 (1.35%) Citrix
4 1 (1.35%) Avaya
4 1 (1.35%) Retek