The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 388 402 360
Rank change year-on-year
+14 -42
Contract jobs requiring a Technical Support Analyst 15 15 28
As % of all contract IT jobs located in London 0.066% 0.063% 0.13%
As % of the Job Titles category 0.071% 0.068% 0.14%
Number of daily rates quoted 7 5 10
Average daily rate
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of your Daily Rate
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£230 £425 £311
Average daily rate % change year-on-year
-45.88% +36.54%
90% offered a daily rate of more than £163 £245 £143
10% offered a daily rate of more than £508 £525 £350
UK excluding London average daily rate £264 £240 £215
% change year-on-year
+9.89% +11.62%
Number of hourly rates quoted 2 2 8
Average hourly rate £20.00 £17.50 £20.00
Average hourly rate % change year-on-year
+14.28% -12.50%
UK excluding London average hourly rate £28.25 £17.75 £17.50
% change year-on-year
+59.15% +1.42%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20991 22143 19500
As % of all contract IT jobs located in London 92.24% 93.05% 93.27%
Number of daily rates quoted 15086 15237 13037
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.57% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 392 385 540
Average hourly rate £17.00 £19.50 £20.00
Average hourly rate % change year-on-year
-12.79% -2.52%
90% offered a hourly rate of more than £11.59 £12.50 £12.50
10% offered a hourly rate of more than £34.50 £40.00 £43.48
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Daily Rate Trend in London

Technical Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the London region over the 3 months to 24 December 2014.

Technical Support Analyst Daily Rate Histogram in London

Technical Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Hourly Rate Trend in London

Technical Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 1 - - 2
Canary Wharf - - - -
Barnet - - - -
Kingston Upon Thames - - - -
Sidcup - - - -
Twickenham - - - -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 24 December 2014, IT contractor jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 23 (54.76%) Windows
2 16 (38.10%) SQL
3 15 (35.71%) MS Office
3 15 (35.71%) Microsoft
4 14 (33.33%) Active Directory
5 13 (30.95%) MS Exchange
6 12 (28.57%) UNIX
7 11 (26.19%) ITIL
7 11 (26.19%) Banking
8 10 (23.81%) Windows 7
8 10 (23.81%) Linux
9 9 (21.43%) Investment Banking
9 9 (21.43%) Finance
10 8 (19.05%) Windows XP
11 7 (16.67%) Oracle
12 6 (14.29%) Cisco
12 6 (14.29%) IBM
12 6 (14.29%) Stakeholder Management
12 6 (14.29%) Exchange Server 2010
12 6 (14.29%) Analytical Skills
13 5 (11.90%) ITIL Foundation Certificate
13 5 (11.90%) ION Trading
13 5 (11.90%) Fixed Income
13 5 (11.90%) ION MarketView
13 5 (11.90%) Windows Server 2008
13 5 (11.90%) Blackberry
14 4 (9.52%) Middleware
14 4 (9.52%) Windows Server 2003
14 4 (9.52%) WebSphere MQ
14 4 (9.52%) TCP/IP

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 24 December 2014, IT contractor jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (30.95%) MS Exchange
2 6 (14.29%) Exchange Server 2010
3 4 (9.52%) WebSphere
4 3 (7.14%) IIS
4 3 (7.14%) SharePoint
5 2 (4.76%) WebSphere Application Server
5 2 (4.76%) Tomcat
5 2 (4.76%) Exchange Server 2007
5 2 (4.76%) SharePoint 2010
5 2 (4.76%) IBM HTTP Server
6 1 (2.38%) SharePoint Server
Applications
1 15 (35.71%) MS Office
2 4 (9.52%) MS Excel
3 1 (2.38%) S-PLUS
3 1 (2.38%) Spreadsheet
3 1 (2.38%) Final Cut Pro
Business Applications
1 5 (11.90%) ION MarketView
2 1 (2.38%) ReMetrica
2 1 (2.38%) IntelliMatch
Communications & Networking
1 4 (9.52%) TCP/IP
2 3 (7.14%) Firewall
2 3 (7.14%) IP Telephony
2 3 (7.14%) Multicast
3 2 (4.76%) Intranet
3 2 (4.76%) 3G
3 2 (4.76%) TACACS
3 2 (4.76%) VPN
3 2 (4.76%) HTTP
3 2 (4.76%) SNMP
3 2 (4.76%) LAN
3 2 (4.76%) VoIP
3 2 (4.76%) WAN
4 1 (2.38%) DHCP
4 1 (2.38%) DNS
Database & Business Intelligence
1 2 (4.76%) SQL Server
1 2 (4.76%) DB2
1 2 (4.76%) Informix
1 2 (4.76%) Relational Database
Development Applications
1 2 (4.76%) JIRA
General
1 11 (26.19%) Banking
2 9 (21.43%) Investment Banking
2 9 (21.43%) Finance
3 2 (4.76%) Front Office
4 1 (2.38%) Law
Libraries, Frameworks & Software Standards
1 4 (9.52%) WebSphere MQ
1 4 (9.52%) Middleware
1 4 (9.52%) FIX Protocol
2 3 (7.14%) Rendezvous
3 2 (4.76%) XML
3 2 (4.76%) XSLT
3 2 (4.76%) FpML
3 2 (4.76%) WebSphere Message Broker
4 1 (2.38%) Software Packaging
Miscellaneous
1 6 (14.29%) Analytical Skills
2 5 (11.90%) Fixed Income
2 5 (11.90%) Blackberry
3 3 (7.14%) Foreign Exchange (FX)
4 2 (4.76%) NHS
5 1 (2.38%) Management Information System
5 1 (2.38%) Derivative
5 1 (2.38%) Mobile App
Operating Systems
1 23 (54.76%) Windows
2 12 (28.57%) UNIX
3 10 (23.81%) Linux
3 10 (23.81%) Windows 7
4 8 (19.05%) Windows XP
5 5 (11.90%) Windows Server 2008
6 4 (9.52%) Windows Server 2003
6 4 (9.52%) Solaris
7 2 (4.76%) AIX
7 2 (4.76%) Windows Vista
7 2 (4.76%) Mac OS
7 2 (4.76%) Windows 8
7 2 (4.76%) Windows Server 2012
8 1 (2.38%) Android
Processes & Methodologies
1 11 (26.19%) ITIL
2 6 (14.29%) Stakeholder Management
3 3 (7.14%) E-Commerce
4 2 (4.76%) Configuration Management
4 2 (4.76%) Load Balancing
4 2 (4.76%) Network Management
4 2 (4.76%) ITIL V3
4 2 (4.76%) Change Control
4 2 (4.76%) Root Cause Analysis
4 2 (4.76%) Change Management
5 1 (2.38%) Capacity Management
5 1 (2.38%) Software Distribution
5 1 (2.38%) Problem Management
5 1 (2.38%) Time Management
5 1 (2.38%) Agile Software Development
5 1 (2.38%) Incident Management
5 1 (2.38%) Project Management
Programming Languages
1 16 (38.10%) SQL
2 4 (9.52%) Java
3 2 (4.76%) Perl
3 2 (4.76%) VBA
3 2 (4.76%) Shell Script
3 2 (4.76%) PowerShell
Qualifications
1 5 (11.90%) ITIL Foundation Certificate
2 1 (2.38%) Microsoft Certification
2 1 (2.38%) MCDST
2 1 (2.38%) Degree
Quality Assurance & Compliance
1 3 (7.14%) SLA
System Software
1 14 (33.33%) Active Directory
2 3 (7.14%) VMware Infrastructure
3 2 (4.76%) vSphere
4 1 (2.38%) XenApp
4 1 (2.38%) XenDesktop
Systems Management
1 3 (7.14%) Control-M
2 2 (4.76%) SCCM
2 2 (4.76%) Cisco Prime
2 2 (4.76%) Netcool
Vendors
1 15 (35.71%) Microsoft
2 7 (16.67%) Oracle
3 6 (14.29%) Cisco
3 6 (14.29%) IBM
4 5 (11.90%) ION Trading
5 3 (7.14%) VMware
5 3 (7.14%) TIBCO
5 3 (7.14%) Remedy
5 3 (7.14%) Citrix
6 2 (4.76%) Siemens
6 2 (4.76%) Sage
6 2 (4.76%) CheckPoint
6 2 (4.76%) McAfee
6 2 (4.76%) EMC
6 2 (4.76%) F5
7 1 (2.38%) Sophos
7 1 (2.38%) Apple
7 1 (2.38%) Adobe