The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 382 391 372
Rank change year-on-year
+9 -19
Contract jobs requiring a Technical Support Analyst 18 24 16
As % of all contract IT jobs located in London 0.080% 0.10% 0.074%
As % of the Job Titles category 0.087% 0.11% 0.080%
Number of daily rates quoted 4 13 5
Average daily rate
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of your Daily Rate
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£285 £340 £275
Average daily rate % change year-on-year
-16.17% +23.63%
90% offered a daily rate of more than £215 £263 £229
10% offered a daily rate of more than £432 £560 £494
UK excluding London average daily rate £273 £241 £231
% change year-on-year
+12.95% +4.32%
Number of hourly rates quoted 2 3 3
Average hourly rate £93.50 £17.50 £20.00
Average hourly rate % change year-on-year
+434.28% -12.50%
90% offered a hourly rate of more than £32.30 £13.50 £17.20
10% offered a hourly rate of more than £154.70 £21.90 £35.62
UK excluding London average hourly rate £28.75 £23.00 £15.50
% change year-on-year
+25.00% +48.38%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20761 21642 20058
As % of all contract IT jobs located in London 92.33% 92.73% 92.71%
Number of daily rates quoted 14259 15170 13543
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 377 387 418
Average hourly rate £18.70 £17.50 £19.00
Average hourly rate % change year-on-year
+6.85% -7.89%
90% offered a hourly rate of more than £12.50 £12.00 £12.50
10% offered a hourly rate of more than £55.00 £38.84 £47.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Technical Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Daily Rate Trend in London

Technical Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the London region over the 3 months to 5 May 2015.

Technical Support Analyst Daily Rate Histogram in London

Technical Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Hourly Rate Trend in London

Technical Support Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the London region over the 3 months to 5 May 2015.

Technical Support Analyst Hourly Rate Histogram in London

Technical Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Greenford - 7 - -
City of London +14 4 £400 +280.95%
Hammersmith - 1 - -
Hayes - 1 £200 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 5 May 2015, IT contractor jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 20 (71.43%) Windows
2 16 (57.14%) SQL
3 14 (50.00%) ITIL
3 14 (50.00%) Linux
3 14 (50.00%) IBM
4 13 (46.43%) WebSphere Application Server
4 13 (46.43%) Oracle
4 13 (46.43%) WebSphere
5 12 (42.86%) Java
5 12 (42.86%) UNIX
5 12 (42.86%) Tomcat
6 11 (39.29%) E-Commerce
6 11 (39.29%) AIX
6 11 (39.29%) IIS
6 11 (39.29%) DB2
6 11 (39.29%) HTTP
6 11 (39.29%) IBM HTTP Server
7 9 (32.14%) Root Cause Analysis
7 9 (32.14%) Middleware
8 7 (25.00%) Windows 7
9 5 (17.86%) Jython
9 5 (17.86%) Ant
9 5 (17.86%) Python
10 4 (14.29%) Cisco
10 4 (14.29%) Microsoft
10 4 (14.29%) Active Directory
11 3 (10.71%) HP
11 3 (10.71%) TCP/IP
11 3 (10.71%) Change Management
11 3 (10.71%) Solaris

Technical Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 5 May 2015, IT contractor jobs across the London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (46.43%) WebSphere Application Server
1 13 (46.43%) WebSphere
2 12 (42.86%) Tomcat
3 11 (39.29%) IIS
3 11 (39.29%) IBM HTTP Server
4 3 (10.71%) WorkSite
5 2 (7.14%) MS Exchange
5 2 (7.14%) Exchange Server 2010
6 1 (3.57%) Exchange Server 2007
6 1 (3.57%) IBM Notes
6 1 (3.57%) Lotus Domino
6 1 (3.57%) Apache
Applications
1 2 (7.14%) MS Office
2 1 (3.57%) MS Excel
Business Applications
1 1 (3.57%) Remedy ITSM
Communications & Networking
1 11 (39.29%) HTTP
2 3 (10.71%) TCP/IP
3 2 (7.14%) SNMP
3 2 (7.14%) WAN
3 2 (7.14%) LAN
3 2 (7.14%) DNS
3 2 (7.14%) TACACS
4 1 (3.57%) Firewall
4 1 (3.57%) Wi-Fi
4 1 (3.57%) Wireless
4 1 (3.57%) SAN
4 1 (3.57%) DMZ
4 1 (3.57%) DSL
4 1 (3.57%) PBX
4 1 (3.57%) VoIP
4 1 (3.57%) LDAP
4 1 (3.57%) Broadband
4 1 (3.57%) DHCP
4 1 (3.57%) VPN
Database & Business Intelligence
1 11 (39.29%) DB2
2 2 (7.14%) IDOL
2 2 (7.14%) Relational Database
3 1 (3.57%) SQL Server
Development Applications
1 5 (17.86%) Ant
2 1 (3.57%) Introscope
General
1 3 (10.71%) Legal
2 2 (7.14%) Finance
2 2 (7.14%) Law
3 1 (3.57%) Front Office
3 1 (3.57%) Telecoms
3 1 (3.57%) Retail
Libraries, Frameworks & Software Standards
1 9 (32.14%) Middleware
2 1 (3.57%) Java EE
2 1 (3.57%) .NET
2 1 (3.57%) ASP.NET
Miscellaneous
1 2 (7.14%) Blackberry
1 2 (7.14%) Analytical Skills
2 1 (3.57%) BYOD
2 1 (3.57%) Clustering
2 1 (3.57%) PKI
2 1 (3.57%) Credit Risk
2 1 (3.57%) Market Risk
2 1 (3.57%) Mobile App
Operating Systems
1 20 (71.43%) Windows
2 14 (50.00%) Linux
3 12 (42.86%) UNIX
4 11 (39.29%) AIX
5 7 (25.00%) Windows 7
6 3 (10.71%) Windows Server 2012
6 3 (10.71%) Solaris
6 3 (10.71%) Windows Server 2008
7 2 (7.14%) Windows XP
8 1 (3.57%) Windows Vista
8 1 (3.57%) Android
8 1 (3.57%) Mac OS
8 1 (3.57%) Windows 8
Processes & Methodologies
1 14 (50.00%) ITIL
2 11 (39.29%) E-Commerce
3 9 (32.14%) Root Cause Analysis
4 3 (10.71%) Change Management
4 3 (10.71%) Load Balancing
5 2 (7.14%) Migration
5 2 (7.14%) Network Management
5 2 (7.14%) ITIL V3
5 2 (7.14%) Incident Management
6 1 (3.57%) Change Control
6 1 (3.57%) Infrastructure Management
6 1 (3.57%) Technical Analysis
6 1 (3.57%) Document Management
6 1 (3.57%) Release Management
6 1 (3.57%) Capacity Planning
6 1 (3.57%) Data Security
6 1 (3.57%) Risk Management
6 1 (3.57%) Service Management
Programming Languages
1 16 (57.14%) SQL
2 12 (42.86%) Java
3 5 (17.86%) Python
3 5 (17.86%) Jython
4 2 (7.14%) Shell Script
4 2 (7.14%) Perl
5 1 (3.57%) C#
Qualifications
1 2 (7.14%) Microsoft Certification
2 1 (3.57%) MCDST
2 1 (3.57%) MCITP
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 4 (14.29%) Active Directory
2 1 (3.57%) VMware Infrastructure
2 1 (3.57%) DFS Replication
Systems Management
1 2 (7.14%) Netcool
1 2 (7.14%) Cisco Prime
2 1 (3.57%) Tivoli
2 1 (3.57%) SCCM
2 1 (3.57%) CA Wily
Vendors
1 14 (50.00%) IBM
2 13 (46.43%) Oracle
3 4 (14.29%) Cisco
3 4 (14.29%) Microsoft
4 3 (10.71%) HP
5 2 (7.14%) EMC
5 2 (7.14%) CheckPoint
5 2 (7.14%) McAfee
5 2 (7.14%) F5
6 1 (3.57%) Sophos
6 1 (3.57%) VMware
6 1 (3.57%) Veeam
6 1 (3.57%) SolarWinds
6 1 (3.57%) 3PAR
6 1 (3.57%) TIBCO
6 1 (3.57%) Remedy
6 1 (3.57%) Citrix
6 1 (3.57%) BMC
6 1 (3.57%) Lotus
6 1 (3.57%) Apple