The statistics below represent IT contracts advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / London
Rank 384 394 399
Rank change year-on-year
+10 +5
Contract jobs requiring a Technical Support Analyst 11 19 10
As % of all contract IT jobs located in London 0.058% 0.089% 0.047%
As % of the Job Titles category 0.061% 0.093% 0.049%
Number of daily rates quoted 11 12 5
Median daily rate £135 £194 £200
Median daily rate % change year-on-year
-30.32% -3.12%
UK excluding London median daily rate £165 £219 £295
% change year-on-year
-24.57% -25.84%
Number of hourly rates quoted 0 5 1
Median hourly rate - £29.00 £20.00
Median hourly rate % change year-on-year
- +45.00%
UK excluding London median hourly rate - £11.50 £27.50
% change year-on-year
- -58.18%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18033 20348 20215
As % of all contract IT jobs located in London 94.74% 95.12% 94.87%
Number of daily rates quoted 12895 14394 14249
Median daily rate £475 £450 £438
Median daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £300 £293 £270
10% offered a daily rate of more than £640 £625 £600
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 249 312 339
Median hourly rate £22.50 £17.50 £19.18
Median hourly rate % change year-on-year
+28.57% -8.75%
90% offered a hourly rate of more than £12.50 £11.00 £12.50
10% offered a hourly rate of more than £51.25 £47.50 £42.50
UK excluding London median hourly rate £17.50 £18.00 £16.72
% change year-on-year
-2.77% +7.65%

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Daily Rate Trend in London

Technical Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the London region over the 3 months to 19 February 2017.

Technical Support Analyst Daily Rate Histogram in London

Technical Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Hourly Rate Trend in London

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 19 February 2017, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support Analyst in the job title.

1 15 (65.22%) Windows
2 14 (60.87%) Active Directory
2 14 (60.87%) Microsoft
3 13 (56.52%) VMware
4 12 (52.17%) VMware Infrastructure
4 12 (52.17%) MS Excel
4 12 (52.17%) TCP/IP
4 12 (52.17%) SLA
4 12 (52.17%) Cisco
5 11 (47.83%) MS Office
5 11 (47.83%) ITIL
5 11 (47.83%) Blackberry
5 11 (47.83%) Blackberry Enterprise Server
5 11 (47.83%) ITIL Certification
5 11 (47.83%) Mac OS X
5 11 (47.83%) Windows 7
5 11 (47.83%) vSphere
5 11 (47.83%) Root Cause Analysis
5 11 (47.83%) Information Security
5 11 (47.83%) Wireless
5 11 (47.83%) LANDesk
5 11 (47.83%) Problem Management
5 11 (47.83%) Windows 10
5 11 (47.83%) Virtual Desktop
6 10 (43.48%) Service Management
7 6 (26.09%) CSS
7 6 (26.09%) HTML
7 6 (26.09%) CMS
7 6 (26.09%) Content Management
7 6 (26.09%) Drupal

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (47.83%) Blackberry Enterprise Server
2 6 (26.09%) CMS
2 6 (26.09%) Drupal
2 6 (26.09%) WordPress
3 3 (13.04%) MS Exchange
4 1 (4.35%) Exchange Server 2003
4 1 (4.35%) Exchange Server 2007
4 1 (4.35%) Exchange Server 2013
Applications
1 12 (52.17%) MS Excel
2 11 (47.83%) MS Office
Communications & Networking
1 12 (52.17%) TCP/IP
2 11 (47.83%) Wireless
3 2 (8.70%) Firewall
4 1 (4.35%) DHCP
4 1 (4.35%) DNS
4 1 (4.35%) IPv4
4 1 (4.35%) VLAN
Database & Business Intelligence
1 1 (4.35%) SQL Server
General
1 1 (4.35%) Finance
Libraries, Frameworks & Software Standards
1 6 (26.09%) CSS
1 6 (26.09%) HTML
Miscellaneous
1 11 (47.83%) Blackberry
2 2 (8.70%) Over-the-Top Content
2 2 (8.70%) Video on Demand
Operating Systems
1 15 (65.22%) Windows
2 11 (47.83%) Mac OS X
2 11 (47.83%) Windows 10
2 11 (47.83%) Windows 7
3 4 (17.39%) Windows Server
4 2 (8.70%) Windows Server 2012
5 1 (4.35%) Windows Server 2003
5 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 11 (47.83%) Information Security
1 11 (47.83%) ITIL
1 11 (47.83%) Problem Management
1 11 (47.83%) Root Cause Analysis
2 10 (43.48%) Service Management
3 6 (26.09%) Content Management
Programming Languages
1 2 (8.70%) Perl
1 2 (8.70%) SQL
2 1 (4.35%) C#
Qualifications
1 11 (47.83%) ITIL Certification
2 5 (21.74%) Degree
3 1 (4.35%) SC Cleared
3 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 12 (52.17%) SLA
System Software
1 14 (60.87%) Active Directory
2 12 (52.17%) VMware Infrastructure
3 11 (47.83%) Virtual Desktop
3 11 (47.83%) vSphere
4 1 (4.35%) Hyper-V
Systems Management
1 1 (4.35%) AirWatch
1 1 (4.35%) Norton AntiVirus
Vendors
1 14 (60.87%) Microsoft
2 13 (56.52%) VMware
3 12 (52.17%) Cisco
4 11 (47.83%) LANDesk
5 1 (4.35%) Intel Security
5 1 (4.35%) Oracle
5 1 (4.35%) Palo Alto
5 1 (4.35%) Symantec