The statistics below represent IT contracts advertised across the London region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 413 418 406
Rank change year-on-year
+5 -12
Contract jobs requiring a Technical Support Analyst 17 28 31
As % of all contract IT jobs located in London 0.075% 0.12% 0.13%
As % of the Job Titles category 0.079% 0.13% 0.13%
Number of daily rates quoted 15 17 16
Median daily rate £225 £250 £283
Median daily rate % change year-on-year
-10.00% -11.50%
90% offered a daily rate of more than £135 £135 £200
10% offered a daily rate of more than £240 £450 £500
UK excluding London median daily rate £225 £225 £225
Number of hourly rates quoted 0 6 8
Median hourly rate - £27.00 £14.50
Median hourly rate % change year-on-year
- +86.20%
UK excluding London median hourly rate £15.00 £20.75 £17.00
% change year-on-year
-27.71% +22.05%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21623 22132 23409
As % of all contract IT jobs located in London 94.76% 95.03% 94.85%
Number of daily rates quoted 15359 15628 16259
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £615 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 281 346 449
Median hourly rate £17.50 £17.50 £17.25
Median hourly rate % change year-on-year
- +1.44%
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £38.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Technical Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in London

Technical Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Daily Rate Trend in London

Technical Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the London region over the 3 months to 30 September 2016.

Technical Support Analyst Daily Rate Histogram in London

Technical Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the London region.

Technical Support Analyst Hourly Rate Trend in London

Technical Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the London region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 2 £319 -29.16%
Uxbridge - 1 - -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 September 2016, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support Analyst in the job title.

1 16 (45.71%) Active Directory
1 16 (45.71%) Windows
2 14 (40.00%) ITIL
3 12 (34.29%) Microsoft
3 12 (34.29%) Degree
4 11 (31.43%) Drupal
4 11 (31.43%) WordPress
4 11 (31.43%) CMS
4 11 (31.43%) CSS
4 11 (31.43%) HTML
4 11 (31.43%) Windows 7
5 10 (28.57%) MS Office
5 10 (28.57%) Content Management
6 9 (25.71%) MS Excel
7 8 (22.86%) VMware
8 7 (20.00%) Cisco
9 6 (17.14%) TCP/IP
9 6 (17.14%) Information Security
9 6 (17.14%) Blackberry Enterprise Server
9 6 (17.14%) Finance
9 6 (17.14%) Wireless
9 6 (17.14%) VMware Infrastructure
9 6 (17.14%) Problem Management
10 5 (14.29%) Windows 10
10 5 (14.29%) LANDesk
10 5 (14.29%) vSphere
10 5 (14.29%) Root Cause Analysis
10 5 (14.29%) Virtual Desktop
10 5 (14.29%) Service Management
10 5 (14.29%) Mac OS X

Technical Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (31.43%) CMS
1 11 (31.43%) Drupal
1 11 (31.43%) WordPress
2 6 (17.14%) Blackberry Enterprise Server
3 3 (8.57%) MS Exchange
4 2 (5.71%) Exchange Server 2010
4 2 (5.71%) IIS
5 1 (2.86%) Apache
5 1 (2.86%) Exchange Server 2007
5 1 (2.86%) Exchange Server 2013
5 1 (2.86%) Oracle Workflow
5 1 (2.86%) Skype for Business
5 1 (2.86%) WebSphere
Applications
1 10 (28.57%) MS Office
2 9 (25.71%) MS Excel
Business Applications
1 1 (2.86%) Eagle PACE
1 1 (2.86%) LatentZero
1 1 (2.86%) Markit EDM
1 1 (2.86%) Oracle Applications
1 1 (2.86%) Oracle EBS
1 1 (2.86%) Oracle EBS R12
1 1 (2.86%) Oracle Procure-to-Pay
1 1 (2.86%) thinkFolio
Cloud Services
1 3 (8.57%) Office 365
2 1 (2.86%) Amazon AWS
2 1 (2.86%) Veeva
Communications & Networking
1 6 (17.14%) TCP/IP
1 6 (17.14%) Wireless
2 4 (11.43%) Internet
2 4 (11.43%) Intranet
3 3 (8.57%) Firewall
4 2 (5.71%) LAN
4 2 (5.71%) MPLS
4 2 (5.71%) VPN
4 2 (5.71%) WAN
5 1 (2.86%) 802.11
5 1 (2.86%) BGP
5 1 (2.86%) DHCP
5 1 (2.86%) DNS
5 1 (2.86%) IPsec
5 1 (2.86%) OSPF
5 1 (2.86%) SAN
5 1 (2.86%) SMTP
5 1 (2.86%) SSL
5 1 (2.86%) VoIP
5 1 (2.86%) WLAN
Database & Business Intelligence
1 3 (8.57%) SQL Server
2 2 (5.71%) SQL Server 2008
3 1 (2.86%) Oracle BI Publisher
3 1 (2.86%) Oracle Reports
3 1 (2.86%) QlikView
3 1 (2.86%) SQL Server 2012
3 1 (2.86%) SQL Server 2014
3 1 (2.86%) SQL Server Integration Services
3 1 (2.86%) SQL Server Reporting Services
3 1 (2.86%) SQLPlus
Development Applications
1 1 (2.86%) JDeveloper
1 1 (2.86%) Oracle Forms
General
1 6 (17.14%) Finance
2 3 (8.57%) Law
3 2 (5.71%) Back Office
3 2 (5.71%) Legal
4 1 (2.86%) Banking
4 1 (2.86%) Publishing
Libraries, Frameworks & Software Standards
1 11 (31.43%) CSS
1 11 (31.43%) HTML
2 1 (2.86%) .NET
2 1 (2.86%) 802.1X
2 1 (2.86%) OAuth
2 1 (2.86%) OpenID
2 1 (2.86%) SAML
2 1 (2.86%) Web Services
2 1 (2.86%) WebSphere MQ
2 1 (2.86%) XML
Miscellaneous
1 5 (14.29%) Blackberry
2 2 (5.71%) Analytical Skills
2 2 (5.71%) CMDB
2 2 (5.71%) Data Centre
3 1 (2.86%) Clustering
3 1 (2.86%) Fat Client
3 1 (2.86%) FMCG
3 1 (2.86%) iSeries
3 1 (2.86%) Management Information System
3 1 (2.86%) Mathematics
3 1 (2.86%) Thin Client
Operating Systems
1 16 (45.71%) Windows
2 11 (31.43%) Windows 7
3 5 (14.29%) Mac OS X
3 5 (14.29%) Windows 10
4 4 (11.43%) Windows 8
4 4 (11.43%) Windows Server
4 4 (11.43%) Windows Server 2012
5 3 (8.57%) Windows Server 2008
6 1 (2.86%) Linux
6 1 (2.86%) Unix
6 1 (2.86%) Windows Server 2003
6 1 (2.86%) Windows XP
Processes & Methodologies
1 14 (40.00%) ITIL
2 10 (28.57%) Content Management
3 6 (17.14%) Information Security
3 6 (17.14%) Problem Management
4 5 (14.29%) Root Cause Analysis
4 5 (14.29%) Service Management
5 4 (11.43%) ITIL V2
5 4 (11.43%) ITIL V3
6 2 (5.71%) Change Management
6 2 (5.71%) Incident Management
6 2 (5.71%) Investment Management
6 2 (5.71%) Workflow
7 1 (2.86%) Asset Management
7 1 (2.86%) BCP
7 1 (2.86%) Business Intelligence
7 1 (2.86%) Fund Management
7 1 (2.86%) Identity Management
7 1 (2.86%) PRINCE2
7 1 (2.86%) Stakeholder Management
7 1 (2.86%) Web Development
Programming Languages
1 3 (8.57%) SQL
2 2 (5.71%) PowerShell
3 1 (2.86%) C#
3 1 (2.86%) Perl
3 1 (2.86%) PL/SQL
3 1 (2.86%) Python
3 1 (2.86%) RPG IV
3 1 (2.86%) T-SQL
Qualifications
1 12 (34.29%) Degree
2 5 (14.29%) ITIL Certification
3 1 (2.86%) CCNA
3 1 (2.86%) CCNP
3 1 (2.86%) Cisco Certification
3 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 1 (2.86%) QA
System Software
1 16 (45.71%) Active Directory
2 6 (17.14%) VMware Infrastructure
3 5 (14.29%) Virtual Desktop
3 5 (14.29%) vSphere
4 2 (5.71%) Hyper-V
5 1 (2.86%) Microsoft App-V
5 1 (2.86%) UAG
Systems Management
1 2 (5.71%) SCCM
1 2 (5.71%) SCOM
2 1 (2.86%) Microsoft Clustering
2 1 (2.86%) Microsoft Data Protection Manager
Vendors
1 12 (34.29%) Microsoft
2 8 (22.86%) VMware
3 7 (20.00%) Cisco
4 5 (14.29%) LANDesk
5 1 (2.86%) CheckPoint
5 1 (2.86%) Fidessa
5 1 (2.86%) Fortinet
5 1 (2.86%) HP
5 1 (2.86%) IBM
5 1 (2.86%) iManage
5 1 (2.86%) Informatica
5 1 (2.86%) Kaspersky
5 1 (2.86%) Oracle
5 1 (2.86%) Palo Alto
5 1 (2.86%) Salesforce.com
5 1 (2.86%) SolarWinds