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This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the London region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited ITIL over the last 3 months to 16 May 2008 with a comparison to the same period last year.

LinkInformation Technology Infrastructure Library (ITIL)
Location
3 months to 16 May 2008Same period last year
Rank4856
Rank change on same period last yearUp+8
Matching contract IT job ads10481152
As % of all UK contract IT job ads sampled1.345 %1.294 %
As % of the category below5.993 %5.746 %
Daily rates quoted397333
Average minimum daily rate£327£344
Average daily rate£346£364
% change on same period last year-4.77 %
Average maximum daily rate£365£383
UK excluding London average daily rate£337£353
% change on same period last year-4.62 %
Hourly rates quoted13397
Average minimum hourly rate£22.34£24.74
Average hourly rate£23.84£27.05
% change on same period last year-11.84 %
Average maximum hourly rate£25.35£29.35
UK excluding London average hourly rate£20.89£25.06
% change on same period last year-16.65 %
Processes & Methodologies LondonProcesses & Methodologies
London
Matching contract IT job ads1748820047
As % of all UK contract IT job ads sampled22.44 %22.52 %
Daily rates quoted76807756
Average minimum daily rate£411£425
Average daily rate£440£452
% change on same period last year-2.62 %
Average maximum daily rate£470£480
UK excluding London average daily rate£386£376
% change on same period last year+2.67 %
Hourly rates quoted614700
Average minimum hourly rate£27.36£27.43
Average hourly rate£29.74£29.67
% change on same period last year+0.23 %
Average maximum hourly rate£32.11£31.90
UK excluding London average hourly rate£28.61£29.48
% change on same period last year-2.93 %
ITIL EnglandITIL
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL
Demand Trend

The chart provides a 3-month moving total starting in 2004 of contract IT jobs ads citing ITIL across the London region as a proportion of the total demand within the Processes & Methodologies category.

London ITIL Demand Trend

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in contract IT jobs ads citing ITIL across the London region.

London ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the London region over the past 3 months.

London ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in contract IT jobs ads citing ITIL across the London region.

London ITIL Hourly Rate Trend

ITIL
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the London region over the past 3 months.

London ITIL Hourly Rate Histogram

ITIL
Contract Locations

This section looks at the demand and provides a guide to the contractor rates quoted in IT jobs citing ITIL within the London region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
1City of LondonUp+21233£342-12.51 %
2UxbridgeUp+849£384+9.82 %
3Docklands, LondonUp+939£335-3.53 %
4Canary WharfUp+717£369+41.89 %
5LutonUp+910£283-2.12 %
6HammersmithDown-45£298-
7CroydonDown-104£350+29.15 %
8RomfordNew entry-2--
8TeddingtonNew entry-2--
9WestminsterUp+11--
9SurbitonNew entry-1£475-
9Kingston Upon ThamesNew entry-1£200-
9HounslowDown-41--
9IlfordNew entry-1--
9BarnetNew entry-1--
9BrentfordNew entry-1--
ITIL EnglandITIL
England

ITIL
Top 30 Related IT Skills

Over the past 6 months contract IT jobs across the London region citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL.

1495 (23.54 %)Service Management
2468 (22.25 %)Windows
3418 (19.88 %)PRINCE2
4318 (15.12 %)ITIL Certification
5313 (14.88 %)Finance
6276 (13.12 %)Service Delivery
7259 (12.32 %)Project Management
8248 (11.79 %)Microsoft
9233 (11.08 %)Banking
10231 (10.98 %)MS Office
11217 (10.32 %)Active Directory
12202 (9.605 %)Change Management
13198 (9.415 %)Government
14196 (9.320 %)Unix
15182 (8.654 %)MS Excel
16179 (8.512 %)Windows XP
17150 (7.133 %)Remedy
18147 (6.990 %)SQL
19143 (6.800 %)SLA
20142 (6.752 %)MS Exchange
21137 (6.515 %)Investment Banking
22127 (6.039 %)Cisco
23125 (5.944 %)Release Management
24123 (5.849 %)HP
25117 (5.563 %)Microsoft Certification
26115 (5.468 %)Oracle
26115 (5.468 %)ITSM
27110 (5.231 %)Firewall
28109 (5.183 %)WAN
28109 (5.183 %)Configuration Management

ITIL
Top Related IT Skills by Category

Over the past 6 months contract IT jobs across the London region citing ITIL also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL. Up to 20 skills are shown per category.

Application Development
134 (1.617 %).NET
223 (1.094 %)Middleware
321 (0.999 %)XML
418 (0.856 %)WebServices
515 (0.713 %)ODBC
612 (0.571 %)J2EE
79 (0.428 %)Application Packaging
87 (0.333 %)HTML
96 (0.285 %)Struts
96 (0.285 %)BAPI
96 (0.285 %)SAP XI
96 (0.285 %)JMS
96 (0.285 %)AJAX
96 (0.285 %)SAP ALE
105 (0.238 %).NET Framework
105 (0.238 %)JSP
105 (0.238 %)CSS
105 (0.238 %)ASP
114 (0.190 %)ASP.NET
114 (0.190 %)DCOM
Application Platforms
1142 (6.752 %)MS Exchange
293 (4.422 %)Exchange Server 2003
336 (1.712 %)SharePoint
433 (1.569 %)Lotus Notes
531 (1.474 %)Exchange Server 2000
628 (1.331 %)IIS
721 (0.999 %)Apache
820 (0.951 %)Exchange Server 2007
915 (0.713 %)WebLogic
1012 (0.571 %)Exchange Server 5.5
119 (0.428 %)TIBCO EMS
119 (0.428 %)MQSeries
119 (0.428 %)Lotus Domino
128 (0.380 %)JBoss
137 (0.333 %)SharePoint Portal Server
146 (0.285 %)Rendezvous
146 (0.285 %)LiveLink
146 (0.285 %)Blackberry Enterprise Server
146 (0.285 %)ArcGIS
146 (0.285 %)ArcIMS
Applications
1231 (10.98 %)MS Office
2182 (8.654 %)MS Excel
356 (2.663 %)MS Project
447 (2.235 %)MS Visio
540 (1.902 %)MS PowerPoint
65 (0.238 %)Acrobat
73 (0.143 %)AutoCAD
82 (0.095 %)DeltaView
82 (0.095 %)InfoPath
91 (0.048 %)ArcView
91 (0.048 %)CA Clarity
Business Applications
117 (0.808 %)Remedy ITSM
212 (0.571 %)Endur
311 (0.523 %)assyst
46 (0.285 %)SAP Oil and Gas
46 (0.285 %)Remedy AR System
55 (0.238 %)RMDS
64 (0.190 %)SAP CRM
73 (0.143 %)Summit
73 (0.143 %)Oracle EBS
73 (0.143 %)Oracle Financials
73 (0.143 %)Microsoft CRM
82 (0.095 %)Fidessa
82 (0.095 %)Oracle Applications
82 (0.095 %)SoftGrid
91 (0.048 %)SAP CO
91 (0.048 %)SAP FI/CO
91 (0.048 %)Navision
91 (0.048 %)WebTrends
91 (0.048 %)SAP FI
91 (0.048 %)Cerner Millennium
Communications & Networking
1110 (5.231 %)Firewall
2109 (5.183 %)WAN
3102 (4.850 %)LAN
499 (4.708 %)SAN
581 (3.852 %)TCP/IP
667 (3.186 %)DNS
758 (2.758 %)VPN
841 (1.950 %)DHCP
938 (1.807 %)Internet
1027 (1.284 %)VoIP
1125 (1.189 %)WINS
1222 (1.046 %)Intranet
1321 (0.999 %)Network Security
1420 (0.951 %)MPLS
1518 (0.856 %)SSL
1518 (0.856 %)VLAN
1617 (0.808 %)PBX
1716 (0.761 %)IP Telephony
1815 (0.713 %)NetScreen
1815 (0.713 %)Wireless
Database & Business Intelligence
194 (4.470 %)SQL Server
228 (1.331 %)SQL Server 2000
326 (1.236 %)BusinessObjects
419 (0.903 %)Crystal Reports
518 (0.856 %)SQL Server 2005
612 (0.571 %)MS Access
711 (0.523 %)RDBMS
711 (0.523 %)Oracle 10g
88 (0.380 %)MySQL
88 (0.380 %)GIS
97 (0.333 %)Data Mining
97 (0.333 %)SQL Server 7
97 (0.333 %)EDRMS
105 (0.238 %)Oracle 9i
105 (0.238 %)Data Mart
114 (0.190 %)DTS
114 (0.190 %)Oracle 8/8i
123 (0.143 %)Datawarehouse
123 (0.143 %)Crystal Enterprise
123 (0.143 %)NonStop SQL
Development Applications
125 (1.189 %)ClearQuest
219 (0.903 %)ClearCase
314 (0.666 %)Ant
413 (0.618 %)Rational Rose
512 (0.571 %)RequisitePro
68 (0.380 %)MSI
68 (0.380 %)Subversion
68 (0.380 %)JIRA
75 (0.238 %)VSS/SourceSafe
75 (0.238 %)TestDirector
83 (0.143 %)LoadRunner
83 (0.143 %)Oracle Forms
92 (0.095 %)XDE
101 (0.048 %)InstallShield
101 (0.048 %)NUnit
General
1313 (14.88 %)Finance
2233 (11.08 %)Banking
3198 (9.415 %)Government
4137 (6.515 %)Investment Banking
587 (4.137 %)Law
676 (3.614 %)Telecoms
754 (2.568 %)Legal
840 (1.902 %)Back Office
933 (1.569 %)Financial Institution
1028 (1.331 %)Retail
1123 (1.094 %)Publishing
1219 (0.903 %)Insurance
1315 (0.713 %)Front Office
1414 (0.666 %)Health
1513 (0.618 %)Education
1513 (0.618 %)Local Government
167 (0.333 %)Pensions
167 (0.333 %)Games
167 (0.333 %)Billing
176 (0.285 %)Police
Job Titles
1559 (26.58 %)Analyst
2232 (11.03 %)Project Manager
3199 (9.463 %)Service Manager
4189 (8.987 %)Support Analyst
5113 (5.373 %)Service Analyst
691 (4.327 %)Administrator
788 (4.184 %)Business Analyst
886 (4.089 %)Consultant
981 (3.852 %)Helpdesk Analyst
1077 (3.661 %)Delivery Manager
1174 (3.519 %)Service Desk Analyst
1271 (3.376 %)Services Delivery Manager
1365 (3.091 %)Team Leader
1464 (3.043 %)Support Engineer
1556 (2.663 %)Architect
1652 (2.473 %)Helpdesk Support
1750 (2.378 %)Coordinator
1849 (2.330 %)IT Manager
1947 (2.235 %)Desktop Support
1947 (2.235 %)Infrastructure Manager
Miscellaneous
153 (2.520 %)Blackberry
243 (2.045 %)CMDB
336 (1.712 %)Asset Management
432 (1.522 %)Clustering
529 (1.379 %)Statistics
623 (1.094 %)NHS
720 (0.951 %)PMI
720 (0.951 %)Management Information System
815 (0.713 %)Replication
815 (0.713 %)Video Conferencing
914 (0.666 %)PKI
1013 (0.618 %)CLARiiON
1013 (0.618 %)Mainframe
1111 (0.523 %)Fixed Income
1210 (0.476 %)EMC Centera
1210 (0.476 %)Derivative
136 (0.285 %)Celerra
136 (0.285 %)Fund Management
136 (0.285 %)Computer Science
136 (0.285 %)French Language
Operating Systems
1468 (22.25 %)Windows
2196 (9.320 %)Unix
3179 (8.512 %)Windows XP
4103 (4.898 %)Windows 2000
589 (4.232 %)Windows Server 2003
645 (2.140 %)Linux
744 (2.092 %)Solaris
841 (1.950 %)Windows NT
915 (0.713 %)Windows Vista
1013 (0.618 %)AIX
1013 (0.618 %)NetWare
1112 (0.571 %)HPUX
128 (0.380 %)Fedora
136 (0.285 %)Mac OS X
145 (0.238 %)MVS
153 (0.143 %)Windows Mobile
161 (0.048 %)Debian
Processes & Methodologies
1495 (23.54 %)Service Management
2418 (19.88 %)PRINCE2
3276 (13.12 %)Service Delivery
4259 (12.32 %)Project Management
5202 (9.605 %)Change Management
6125 (5.944 %)Release Management
7115 (5.468 %)ITSM
8109 (5.183 %)Configuration Management
999 (4.708 %)Incident Management
1085 (4.042 %)Problem Management
1172 (3.424 %)Disaster Recovery
1268 (3.233 %)Business Analysis
1355 (2.615 %)Business Continuity
1454 (2.568 %)PRINCE
1552 (2.473 %)Migration
1651 (2.425 %)UML
1741 (1.950 %)Stakeholder Management
1838 (1.807 %)Programme Management
1933 (1.569 %)Workflow
2030 (1.427 %)BCP
Programming Languages
1147 (6.990 %)SQL
243 (2.045 %)VB
338 (1.807 %)Java
421 (0.999 %)C
517 (0.808 %)Perl
613 (0.618 %)JavaScript
712 (0.571 %)Shell Script
810 (0.476 %)VBScript
98 (0.380 %)C++
106 (0.285 %)C#
114 (0.190 %)DHTML
114 (0.190 %)PHP
114 (0.190 %)VBA
123 (0.143 %)AWK
123 (0.143 %)Korn
123 (0.143 %)Transact-SQL
123 (0.143 %)PL/SQL
131 (0.048 %)VB.NET
131 (0.048 %)VC++
Qualifications
1318 (15.12 %)ITIL Certification
2117 (5.563 %)Microsoft Certification
397 (4.612 %)MCSE
485 (4.042 %)Degree
578 (3.709 %)Cisco Certification
659 (2.806 %)CCNA
751 (2.425 %)PRINCE2 Certification
839 (1.854 %)MCP
931 (1.474 %)CCNP
931 (1.474 %)PMI Certification
1029 (1.379 %)ISEB
1127 (1.284 %)PMP
1224 (1.141 %)CISSP
1321 (0.999 %)PRINCE2 Practitioner
1419 (0.903 %)CAPM
1419 (0.903 %)MCSA
1510 (0.476 %)ISEB Practitioner
169 (0.428 %)MOS
178 (0.380 %)Citrix Certification
187 (0.333 %)CCIE
Quality Assurance & Compliance
1143 (6.800 %)SLA
255 (2.615 %)Sarbanes-Oxley
322 (1.046 %)ISO9001
322 (1.046 %)ISO27001
322 (1.046 %)QA
420 (0.951 %)COBIT
510 (0.476 %)BS15000
68 (0.380 %)ISO/IEC 20000
76 (0.285 %)ISO9000
76 (0.285 %)BS7799
84 (0.190 %)ISO17799
93 (0.143 %)TickIT
102 (0.095 %)PCI DSS
102 (0.095 %)Basel II
111 (0.048 %)ISO9002
111 (0.048 %)JSP 440
111 (0.048 %)BS25999
111 (0.048 %)MiFID
System Software
1217 (10.32 %)Active Directory
231 (1.474 %)VMware ESX
315 (0.713 %)NetBackup
410 (0.476 %)MetaFrame
59 (0.428 %)Xen
68 (0.380 %)ISA Server
77 (0.333 %)Backup Exec
85 (0.238 %)Citrix Presentation Server
85 (0.238 %)VMware GSX
94 (0.190 %)Microsoft Virtual Server
103 (0.143 %)NFS
103 (0.143 %)Samba
112 (0.095 %)Terminal Server
112 (0.095 %)Terminal Services
112 (0.095 %)VMware Workstation
121 (0.048 %)Oracle RAC
121 (0.048 %)Tivoli Workload Scheduler
Systems Management
139 (1.854 %)ServiceCenter
234 (1.617 %)Systems Management Server (SMS)
328 (1.331 %)OpenView
412 (0.571 %)MOM
511 (0.523 %)DameWare
610 (0.476 %)Legato
610 (0.476 %)AssetCenter
79 (0.428 %)BMC PATROL
88 (0.380 %)Tivoli
88 (0.380 %)CiscoWorks
96 (0.285 %)TIBCO Hawk
96 (0.285 %)SCCM
105 (0.238 %)EMC TimeFinder
114 (0.190 %)OVSD
114 (0.190 %)Tivoli Storage Manager
114 (0.190 %)SCOM
114 (0.190 %)EMC NetWorker
114 (0.190 %)Norton AntiVirus
123 (0.143 %)Netcool
132 (0.095 %)Tivoli Monitoring
Vendors
1248 (11.79 %)Microsoft
2150 (7.133 %)Remedy
3127 (6.039 %)Cisco
4123 (5.849 %)HP
5115 (5.468 %)Oracle
686 (4.089 %)Citrix
777 (3.661 %)SAP
875 (3.566 %)VMware
947 (2.235 %)BMC
1036 (1.712 %)Lotus
1135 (1.664 %)EMC
1232 (1.522 %)IBM
1331 (1.474 %)VERITAS
1428 (1.331 %)TIBCO
1527 (1.284 %)CheckPoint
1626 (1.236 %)Business Objects
1725 (1.189 %)Dell
1824 (1.141 %)Altiris
1922 (1.046 %)Sybase
2021 (0.999 %)Peregrine
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