The first table below looks at the demand for the IT Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 77 68 79
Rank change year-on-year
-9 +11
Contract jobs requiring an IT Support 10 6 8
As % of all contract IT jobs located in Manchester 0.73% 0.62% 0.58%
As % of the Job Titles category 0.79% 0.66% 0.63%
Number of daily rates quoted 1 0 2
Average daily rate £90 - £225
UK excluding London average daily rate £138 £134 £153
% change year-on-year
+2.80% -12.29%
Number of hourly rates quoted 8 3 3
Average hourly rate £10.50 £17.50 £16.05
Average hourly rate % change year-on-year
-40.00% +9.03%
90% offered a hourly rate of more than £9.35 £15.50 £12.81
10% offered a hourly rate of more than £18.00 £18.30 £17.61
UK excluding London average hourly rate £13.50 £13.75 £14.50
% change year-on-year
-1.81% -5.17%
Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1271 909 1267
As % of all contract IT jobs located in Manchester 92.57% 94.00% 92.35%
Number of daily rates quoted 672 410 625
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £200 £215 £200
10% offered a daily rate of more than £475 £465 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 63 88 81
Average hourly rate £15.50 £17.00 £17.50
Average hourly rate % change year-on-year
-8.82% -2.85%
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £37.33 £61.00 £33.32
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
IT Support
North West

IT Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Manchester

IT Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Manchester region.

IT Support Daily Rate Trend in Manchester

IT Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Manchester region.

IT Support Hourly Rate Trend in Manchester

IT Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the Manchester region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Salford - 1 - -
Stockport - - - -
Wigan - - - -
Bolton - - - -
Rochdale - - - -
IT Support
North West

IT Support
Top 30 Related IT Skills in Manchester

For the 6 months to 24 April 2014, IT contractor jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 17 (80.95%) Windows
2 12 (57.14%) Microsoft
3 10 (47.62%) Active Directory
4 9 (42.86%) Windows 7
5 8 (38.10%) MS Office
6 7 (33.33%) Windows XP
7 6 (28.57%) Windows Server 2008
8 5 (23.81%) MS Exchange
8 5 (23.81%) Citrix
9 4 (19.05%) Cisco
9 4 (19.05%) TCP/IP
9 4 (19.05%) ITIL
9 4 (19.05%) MS Excel
9 4 (19.05%) Exchange Server 2010
10 3 (14.29%) Incident Management
10 3 (14.29%) Apple
10 3 (14.29%) Windows Server 2003
10 3 (14.29%) Service Management
10 3 (14.29%) WAN
10 3 (14.29%) VPN
11 2 (9.52%) DNS
11 2 (9.52%) IBM
11 2 (9.52%) MetaFrame
11 2 (9.52%) SAN
11 2 (9.52%) CA
11 2 (9.52%) DHCP
11 2 (9.52%) VoIP
11 2 (9.52%) ADSL
11 2 (9.52%) IBM Notes
11 2 (9.52%) VB.NET

IT Support
Top Related IT Skills in Manchester by Category

For the 6 months to 24 April 2014, IT contractor jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (23.81%) MS Exchange
2 4 (19.05%) Exchange Server 2010
3 2 (9.52%) IBM Notes
4 1 (4.76%) Lync
Applications
1 8 (38.10%) MS Office
2 4 (19.05%) MS Excel
3 1 (4.76%) Spreadsheet
Communications & Networking
1 4 (19.05%) TCP/IP
2 3 (14.29%) VPN
2 3 (14.29%) WAN
3 2 (9.52%) DHCP
3 2 (9.52%) ADSL
3 2 (9.52%) DNS
3 2 (9.52%) SAN
3 2 (9.52%) Firewall
3 2 (9.52%) IP Telephony
3 2 (9.52%) VoIP
4 1 (4.76%) LAN
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 2 (9.52%) Financial Institution
1 2 (9.52%) Finance
2 1 (4.76%) Law
2 1 (4.76%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
Miscellaneous
1 2 (9.52%) Thin Client
1 2 (9.52%) Blackberry
1 2 (9.52%) Fat Client
2 1 (4.76%) NHS
Operating Systems
1 17 (80.95%) Windows
2 9 (42.86%) Windows 7
3 7 (33.33%) Windows XP
4 6 (28.57%) Windows Server 2008
5 3 (14.29%) Windows Server 2003
6 2 (9.52%) Windows Vista
6 2 (9.52%) Windows 2000 Server
6 2 (9.52%) Windows 8
6 2 (9.52%) Mac OS X
7 1 (4.76%) Windows Server 2012
7 1 (4.76%) NetWare
7 1 (4.76%) Windows NT
Processes & Methodologies
1 4 (19.05%) ITIL
2 3 (14.29%) Service Management
2 3 (14.29%) Incident Management
3 2 (9.52%) Change Management
3 2 (9.52%) Root Cause Analysis
3 2 (9.52%) Configuration Management
3 2 (9.52%) Project Management
4 1 (4.76%) Service Delivery
4 1 (4.76%) Problem Management
Programming Languages
1 2 (9.52%) VB.NET
1 2 (9.52%) AppleScript
2 1 (4.76%) VB
Qualifications
1 1 (4.76%) MCSE
1 1 (4.76%) CCNA
1 1 (4.76%) Cisco Certification
1 1 (4.76%) Microsoft Certification
1 1 (4.76%) ECDL
1 1 (4.76%) MCITP
1 1 (4.76%) Degree
1 1 (4.76%) SC Cleared
1 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 10 (47.62%) Active Directory
2 2 (9.52%) MetaFrame
2 2 (9.52%) ISA Server
2 2 (9.52%) VMware Workstation
2 2 (9.52%) Citrix Presentation Server
2 2 (9.52%) VMware Infrastructure
2 2 (9.52%) XenApp
2 2 (9.52%) vSphere
2 2 (9.52%) Forefront TMG
3 1 (4.76%) Hyper-V
Systems Management
1 2 (9.52%) ARCserve
1 2 (9.52%) SCCM
1 2 (9.52%) McAfee ePO
2 1 (4.76%) SCOM
Vendors
1 12 (57.14%) Microsoft
2 5 (23.81%) Citrix
3 4 (19.05%) Cisco
4 3 (14.29%) Apple
5 2 (9.52%) CA
5 2 (9.52%) IBM
5 2 (9.52%) McAfee
5 2 (9.52%) VMware
5 2 (9.52%) Mitel
5 2 (9.52%) Lotus
6 1 (4.76%) HP
6 1 (4.76%) Dell
6 1 (4.76%) Novell
6 1 (4.76%) Remedy
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