The statistics below represent IT contracts advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
IT Support
Rank 143 130 112
Rank change year-on-year
-13 -18
Contract jobs requiring an IT Support 20 21 23
As % of all contract IT jobs located in the North West 0.51% 0.57% 0.75%
As % of the Job Titles category 0.54% 0.60% 0.79%
Number of daily rates quoted 6 4 8
Median daily rate £210 £158 £128
Median daily rate % change year-on-year
+33.33% +23.52%
90% offered a daily rate of more than £100 £150 £111
10% offered a daily rate of more than £425 £190 £177
UK excluding London median daily rate £160 £160 £130
% change year-on-year
- +23.07%
Number of hourly rates quoted 11 12 11
Median hourly rate £14.00 £13.94 £12.49
Median hourly rate % change year-on-year
+0.46% +11.56%
90% offered a hourly rate of more than £12.00 £11.00 £9.00
10% offered a hourly rate of more than £15.00 £17.35 £18.00
UK excluding London median hourly rate £14.00 £13.87 £14.00
% change year-on-year
+0.93% -0.92%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3736 3483 2907
As % of all contract IT jobs located in the North West 94.51% 94.70% 94.69%
Number of daily rates quoted 2262 1968 1555
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £265 £238 £200
10% offered a daily rate of more than £550 £525 £519
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 128 209 192
Median hourly rate £15.00 £16.00 £18.00
Median hourly rate % change year-on-year
-6.25% -11.11%
90% offered a hourly rate of more than £12.00 £11.50 £11.00
10% offered a hourly rate of more than £47.39 £47.33 £42.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

IT Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the North West region.

IT Support Daily Rate Trend in the North West

IT Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the North West region over the 3 months to 27 May 2016.

IT Support Daily Rate Histogram in the North West

IT Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the North West region.

IT Support Hourly Rate Trend in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the North West region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -4 10 £305 +67.12% 4
Manchester -21 4 £210 - 11
Cumbria 0 2 - - 2
Merseyside -6 2 - - 8
Lancashire - 2 - - 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 May 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring IT Support in the job title.

1 16 (48.48%) Windows
1 16 (48.48%) Active Directory
2 11 (33.33%) MS Office
3 9 (27.27%) Windows Server
3 9 (27.27%) MS Excel
3 9 (27.27%) Microsoft
3 9 (27.27%) MS Exchange
4 8 (24.24%) Windows 7
5 7 (21.21%) Cisco
5 7 (21.21%) Microsoft Certification
5 7 (21.21%) ITIL
6 6 (18.18%) MCSE
6 6 (18.18%) VMware
7 5 (15.15%) Firewall
7 5 (15.15%) Cisco Certification
7 5 (15.15%) CCNA
7 5 (15.15%) HP
7 5 (15.15%) LAN
7 5 (15.15%) WAN
8 4 (12.12%) VMware Infrastructure
8 4 (12.12%) Windows Server 2008
8 4 (12.12%) TCP/IP
8 4 (12.12%) Citrix
8 4 (12.12%) MCSA
8 4 (12.12%) MCP
9 3 (9.09%) DHCP
9 3 (9.09%) Manufacturing
9 3 (9.09%) Life Science
9 3 (9.09%) Windows 8
9 3 (9.09%) Windows Server 2012

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (27.27%) MS Exchange
2 3 (9.09%) Exchange Server 2010
3 1 (3.03%) CMS
3 1 (3.03%) JBoss
3 1 (3.03%) SharePoint
3 1 (3.03%) Tomcat
Applications
1 11 (33.33%) MS Office
2 9 (27.27%) MS Excel
Business Applications
1 2 (6.06%) Dynamics NAV
Cloud Services
1 2 (6.06%) Office 365
Communications & Networking
1 5 (15.15%) Firewall
1 5 (15.15%) LAN
1 5 (15.15%) WAN
2 4 (12.12%) TCP/IP
3 3 (9.09%) DHCP
4 2 (6.06%) DNS
4 2 (6.06%) Internet
4 2 (6.06%) Remote Desktop
5 1 (3.03%) DSL
5 1 (3.03%) VPN
Database & Business Intelligence
1 1 (3.03%) MS Access
1 1 (3.03%) SQL Server
General
1 3 (9.09%) Manufacturing
2 2 (6.06%) Legal
3 1 (3.03%) Banking
3 1 (3.03%) Finance
3 1 (3.03%) Law
3 1 (3.03%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.03%) XML
Miscellaneous
1 3 (9.09%) Life Science
2 2 (6.06%) Client/Server
2 2 (6.06%) Video Conferencing
3 1 (3.03%) Analytical Skills
3 1 (3.03%) Driving Licence
3 1 (3.03%) EPoS
3 1 (3.03%) iPhone
3 1 (3.03%) NHS
Operating Systems
1 16 (48.48%) Windows
2 9 (27.27%) Windows Server
3 8 (24.24%) Windows 7
4 4 (12.12%) Windows Server 2008
5 3 (9.09%) Windows 10
5 3 (9.09%) Windows 8
5 3 (9.09%) Windows Server 2012
6 2 (6.06%) Windows Server 2003
6 2 (6.06%) Windows XP
7 1 (3.03%) Windows 2000
7 1 (3.03%) Windows Vista
Processes & Methodologies
1 7 (21.21%) ITIL
2 2 (6.06%) Incident Management
3 1 (3.03%) Agile Software Development
3 1 (3.03%) Change Management
3 1 (3.03%) Open Source
3 1 (3.03%) PRINCE2
3 1 (3.03%) Project Management
3 1 (3.03%) Stakeholder Management
3 1 (3.03%) Supplier Management
3 1 (3.03%) Target Operating Model
3 1 (3.03%) Waterfall
Programming Languages
1 1 (3.03%) Java
1 1 (3.03%) JavaScript
1 1 (3.03%) PowerShell
1 1 (3.03%) VB
1 1 (3.03%) VBScript
Qualifications
1 7 (21.21%) Microsoft Certification
2 6 (18.18%) MCSE
3 5 (15.15%) CCNA
3 5 (15.15%) Cisco Certification
4 4 (12.12%) MCP
4 4 (12.12%) MCSA
5 1 (3.03%) BPSS Clearance
5 1 (3.03%) DBS Check
5 1 (3.03%) MCITP
5 1 (3.03%) Security Cleared
5 1 (3.03%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (3.03%) SLA
System Software
1 16 (48.48%) Active Directory
2 4 (12.12%) VMware Infrastructure
3 1 (3.03%) Hyper-V
3 1 (3.03%) VMware Workstation
Systems Management
1 1 (3.03%) Backup Exec
1 1 (3.03%) SCCM
Vendors
1 9 (27.27%) Microsoft
2 7 (21.21%) Cisco
3 6 (18.18%) VMware
4 5 (15.15%) HP
5 4 (12.12%) Citrix
6 2 (6.06%) Polycom
7 1 (3.03%) iManage