The table below looks at the statistics for the IT Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 131 119 113
Rank change year-on-year
-12 -6
Contract jobs requiring an IT Support 13 17 20
As % of all contract IT jobs located in the North West 0.40% 0.60% 0.66%
As % of the Job Titles category 0.44% 0.66% 0.73%
Number of daily rates quoted 5 3 1
Average daily rate
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of your Daily Rate
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£150 £150 £160
Average daily rate % change year-on-year
- -6.25%
UK excluding London average daily rate £150 £150 £129
% change year-on-year
- +16.27%
Number of hourly rates quoted 8 9 11
Average hourly rate £19.50 £17.50 £15.00
Average hourly rate % change year-on-year
+11.42% +16.66%
90% offered a hourly rate of more than £10.00 £14.33 £10.00
10% offered a hourly rate of more than £22.50 £30.00 £16.50
UK excluding London average hourly rate £14.50 £14.00 £13.50
% change year-on-year
+3.57% +3.70%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2978 2575 2741
As % of all contract IT jobs located in the North West 92.17% 90.93% 90.91%
Number of daily rates quoted 1739 1290 1390
Average daily rate £350 £338 £331
Average daily rate % change year-on-year
+3.70% +2.11%
90% offered a daily rate of more than £220 £205 £200
10% offered a daily rate of more than £520 £500 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 175 189 213
Average hourly rate £16.08 £20.00 £21.00
Average hourly rate % change year-on-year
-19.60% -4.76%
90% offered a hourly rate of more than £10.00 £11.00 £11.71
10% offered a hourly rate of more than £37.00 £41.00 £45.05
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the North West region.

IT Support Daily Rate Trend in the North West

IT Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the North West region.

IT Support Hourly Rate Trend in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 5 £165 +10.00% 9
Merseyside -5 4 £150 - 3
Cheshire - 2 - - 5
Lancashire - - - - 2
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT contractor jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 15 (68.18%) Windows
2 6 (27.27%) Active Directory
3 5 (22.73%) Windows XP
3 5 (22.73%) Windows 7
4 4 (18.18%) VMware
4 4 (18.18%) DNS
4 4 (18.18%) ITIL
4 4 (18.18%) Microsoft
5 3 (13.64%) CCNA
5 3 (13.64%) Cisco Certification
5 3 (13.64%) Microsoft Certification
5 3 (13.64%) MS Office
5 3 (13.64%) MCSE
5 3 (13.64%) VMS
5 3 (13.64%) DHCP
5 3 (13.64%) Management Information System
5 3 (13.64%) Manufacturing
6 2 (9.09%) Firewall
6 2 (9.09%) Wireless
6 2 (9.09%) Degree
6 2 (9.09%) Enterprise Architecture
6 2 (9.09%) Windows Server 2012
6 2 (9.09%) TCP/IP
6 2 (9.09%) Cisco
6 2 (9.09%) MS Exchange
6 2 (9.09%) LAN
6 2 (9.09%) MCSA
6 2 (9.09%) MS Excel
6 2 (9.09%) SQL
6 2 (9.09%) Citrix

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT contractor jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
2 1 (4.55%) Exchange Server 2010
Applications
1 3 (13.64%) MS Office
2 2 (9.09%) MS Excel
3 1 (4.55%) MS PowerPoint
Business Applications
1 1 (4.55%) assyst
Communications & Networking
1 4 (18.18%) DNS
2 3 (13.64%) DHCP
3 2 (9.09%) Firewall
3 2 (9.09%) Wireless
3 2 (9.09%) TCP/IP
3 2 (9.09%) LAN
3 2 (9.09%) SAN
4 1 (4.55%) WAN
Database & Business Intelligence
1 1 (4.55%) Crystal Reports
General
1 3 (13.64%) Manufacturing
2 1 (4.55%) Back Office
2 1 (4.55%) Automotive
2 1 (4.55%) Law
Miscellaneous
1 3 (13.64%) Management Information System
2 1 (4.55%) Statistics
Operating Systems
1 15 (68.18%) Windows
2 5 (22.73%) Windows XP
2 5 (22.73%) Windows 7
3 3 (13.64%) VMS
4 2 (9.09%) Windows Server 2012
5 1 (4.55%) UNIX
5 1 (4.55%) HPUX
5 1 (4.55%) Linux
5 1 (4.55%) Windows 2000 Server
5 1 (4.55%) Mac OS
Processes & Methodologies
1 4 (18.18%) ITIL
2 2 (9.09%) Enterprise Architecture
3 1 (4.55%) Configuration Management
3 1 (4.55%) Network Management
3 1 (4.55%) Root Cause Analysis
3 1 (4.55%) Problem Management
3 1 (4.55%) Asset Management
3 1 (4.55%) Knowledge Management
3 1 (4.55%) Incident Management
3 1 (4.55%) Service Delivery
Programming Languages
1 2 (9.09%) SQL
Qualifications
1 3 (13.64%) CCNA
1 3 (13.64%) Cisco Certification
1 3 (13.64%) Microsoft Certification
1 3 (13.64%) MCSE
2 2 (9.09%) Degree
2 2 (9.09%) MCSA
3 1 (4.55%) ITIL Foundation Certificate
System Software
1 6 (27.27%) Active Directory
2 1 (4.55%) VMware Infrastructure
Vendors
1 4 (18.18%) VMware
1 4 (18.18%) Microsoft
2 2 (9.09%) Cisco
2 2 (9.09%) Citrix
2 2 (9.09%) Remedy
2 2 (9.09%) HP
3 1 (4.55%) EMC
3 1 (4.55%) NetApp
Cheshire
Ashdown IT
Rate: £20 - £25 per hour
Posted: 4 days ago
Chester
Computer Futures
Rate: competitive
Posted: 25 days ago