The table below looks at the statistics for the IT Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 126 115 118
Rank change year-on-year
-11 +3
Contract jobs requiring an IT Support 10 15 24
As % of all contract IT jobs located in the North West 0.32% 0.52% 0.72%
As % of the Job Titles category 0.35% 0.56% 0.77%
Number of daily rates quoted 2 3 3
Average daily rate
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£206 £215 £225
Average daily rate % change year-on-year
-4.06% -4.44%
90% offered a daily rate of more than £191 £155 £129
10% offered a daily rate of more than £221 £341 £245
UK excluding London average daily rate £149 £139 £145
% change year-on-year
+7.20% -4.31%
Number of hourly rates quoted 6 9 16
Average hourly rate £12.50 £12.27 £13.81
Average hourly rate % change year-on-year
+1.87% -11.16%
90% offered a hourly rate of more than £8.60 £10.60 £10.00
10% offered a hourly rate of more than £16.61 £18.00 £16.00
UK excluding London average hourly rate £13.13 £13.00 £14.00
% change year-on-year
+0.96% -7.14%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2890 2673 3098
As % of all contract IT jobs located in the North West 91.43% 91.79% 92.51%
Number of daily rates quoted 1654 1326 1556
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £220 £220 £205
10% offered a daily rate of more than £510 £475 £475
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 188 202 212
Average hourly rate £16.84 £17.50 £17.50
Average hourly rate % change year-on-year
-3.77% -
90% offered a hourly rate of more than £10.00 £10.50 £11.50
10% offered a hourly rate of more than £45.00 £35.00 £37.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the North West region.

IT Support Daily Rate Trend in the North West

IT Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the North West region.

IT Support Hourly Rate Trend in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the North West region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 8 £206 - 13
Cheshire +5 1 - - 9
Lancashire -18 1 - -
Merseyside - - - - 2
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 18 September 2014, IT contractor jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 17 (65.38%) Windows
2 13 (50.00%) Active Directory
3 8 (30.77%) Windows XP
4 6 (23.08%) MS Exchange
4 6 (23.08%) Microsoft
5 5 (19.23%) VPN
5 5 (19.23%) Cisco
5 5 (19.23%) MS Office
6 4 (15.38%) MCSE
6 4 (15.38%) Citrix
6 4 (15.38%) Microsoft Certification
6 4 (15.38%) Firewall
6 4 (15.38%) VMware
6 4 (15.38%) Exchange Server 2010
7 3 (11.54%) Hyper-V
7 3 (11.54%) Windows 7
7 3 (11.54%) VMware Infrastructure
7 3 (11.54%) Windows Server 2008
7 3 (11.54%) Handset
7 3 (11.54%) Management Information System
7 3 (11.54%) MCITP
7 3 (11.54%) PDA
7 3 (11.54%) Degree
7 3 (11.54%) HP
7 3 (11.54%) MS Excel
8 2 (7.69%) Ethernet
8 2 (7.69%) Adobe
8 2 (7.69%) CCNA
8 2 (7.69%) ADSL
8 2 (7.69%) Cisco Certification

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 18 September 2014, IT contractor jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (23.08%) MS Exchange
2 4 (15.38%) Exchange Server 2010
3 1 (3.85%) Exchange Server 2003
3 1 (3.85%) Lync
Applications
1 5 (19.23%) MS Office
2 3 (11.54%) MS Excel
3 1 (3.85%) MS PowerPoint
Business Applications
1 1 (3.85%) assyst
Communications & Networking
1 5 (19.23%) VPN
2 4 (15.38%) Firewall
3 2 (7.69%) IP Telephony
3 2 (7.69%) Internet
3 2 (7.69%) DSL
3 2 (7.69%) ADSL
3 2 (7.69%) Ethernet
4 1 (3.85%) LAN
4 1 (3.85%) WAN
4 1 (3.85%) SAN
Database & Business Intelligence
1 1 (3.85%) Crystal Reports
General
1 1 (3.85%) Law
1 1 (3.85%) Manufacturing
Miscellaneous
1 3 (11.54%) Management Information System
1 3 (11.54%) Handset
1 3 (11.54%) PDA
2 1 (3.85%) Statistics
Operating Systems
1 17 (65.38%) Windows
2 8 (30.77%) Windows XP
3 3 (11.54%) Windows Server 2008
3 3 (11.54%) Windows 7
Processes & Methodologies
1 2 (7.69%) Agile Software Development
1 2 (7.69%) Time Management
1 2 (7.69%) Root Cause Analysis
2 1 (3.85%) ITIL
2 1 (3.85%) Configuration Management
2 1 (3.85%) Asset Management
2 1 (3.85%) Knowledge Management
2 1 (3.85%) Enterprise Architecture
2 1 (3.85%) Problem Management
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 4 (15.38%) MCSE
1 4 (15.38%) Microsoft Certification
2 3 (11.54%) MCITP
2 3 (11.54%) Degree
3 2 (7.69%) CCNA
3 2 (7.69%) Cisco Certification
3 2 (7.69%) VMware Certified Professional (VCP)
4 1 (3.85%) MCSA
4 1 (3.85%) SC Cleared
4 1 (3.85%) Security Cleared
System Software
1 13 (50.00%) Active Directory
2 3 (11.54%) VMware Infrastructure
2 3 (11.54%) Hyper-V
3 2 (7.69%) Forefront TMG
3 2 (7.69%) ISA Server
3 2 (7.69%) VMware ESX
Systems Management
1 2 (7.69%) ARCserve
1 2 (7.69%) McAfee ePO
2 1 (3.85%) SCCM
2 1 (3.85%) SCOM
Vendors
1 6 (23.08%) Microsoft
2 5 (19.23%) Cisco
3 4 (15.38%) Citrix
3 4 (15.38%) VMware
4 3 (11.54%) HP
5 2 (7.69%) Adobe
5 2 (7.69%) CA
5 2 (7.69%) McAfee
6 1 (3.85%) NetApp
6 1 (3.85%) EMC
Greater Manchester
Senitor Associates
Rate: £13 - £17 per hour
Posted: 3 days ago