The table below looks at the statistics for the IT Support role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 151 127 122
Rank change year-on-year
-24 -5
Contract jobs requiring an IT Support 14 8 13
As % of all contract IT jobs located in the North West 0.32% 0.26% 0.45%
As % of the Job Titles category 0.34% 0.28% 0.49%
Number of daily rates quoted 1 3 2
Average daily rate
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of your Daily Rate
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£135 £188 £294
Average daily rate % change year-on-year
-28.00% -36.22%
UK excluding London average daily rate £160 £180 £150
% change year-on-year
-11.11% +20.00%
Number of hourly rates quoted 10 3 7
Average hourly rate £14.50 £13.00 £13.00
Average hourly rate % change year-on-year
+11.53% -
90% offered a hourly rate of more than £12.45 £10.76 £11.00
10% offered a hourly rate of more than £16.30 £17.17 £18.80
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
4104 2843 2647
As % of all contract IT jobs located in the North West 93.49% 92.13% 92.36%
Number of daily rates quoted 2460 1580 1316
Average daily rate £400 £350 £325
Average daily rate % change year-on-year
+14.28% +7.69%
90% offered a daily rate of more than £250 £225 £218
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 197 179 203
Average hourly rate £19.00 £16.84 £17.50
Average hourly rate % change year-on-year
+12.82% -3.77%
90% offered a hourly rate of more than £11.50 £11.00 £10.50
10% offered a hourly rate of more than £54.00 £40.00 £35.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the North West region.

IT Support Daily Rate Trend in the North West

IT Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the North West region.

IT Support Hourly Rate Trend in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the North West region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -2 7 - - 9
Lancashire -6 3 - - 4
Manchester -18 3 - - 12
Merseyside - 1 £135 - 1
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 31 August 2015, IT contractor jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 21 (84.00%) Windows
2 18 (72.00%) Microsoft
3 14 (56.00%) Windows 7
4 13 (52.00%) Active Directory
5 8 (32.00%) MS Office
5 8 (32.00%) Windows XP
5 8 (32.00%) MS Exchange
6 5 (20.00%) MS Excel
6 5 (20.00%) TCP/IP
6 5 (20.00%) Windows Server 2003
6 5 (20.00%) Windows Server 2012
7 4 (16.00%) Windows 8
7 4 (16.00%) Windows Server 2008
7 4 (16.00%) Wireless
8 3 (12.00%) Citrix
8 3 (12.00%) SQL
9 2 (8.00%) Oracle
9 2 (8.00%) SQL Server
9 2 (8.00%) Broadband
9 2 (8.00%) WAN
9 2 (8.00%) VMS
9 2 (8.00%) OpenVMS
9 2 (8.00%) DHCP
9 2 (8.00%) ITIL
9 2 (8.00%) MCP
9 2 (8.00%) DNS
9 2 (8.00%) Microsoft Certification
9 2 (8.00%) SQL Server 2008
9 2 (8.00%) Time Management
9 2 (8.00%) Apple iOS

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 31 August 2015, IT contractor jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (32.00%) MS Exchange
2 1 (4.00%) Blackberry Enterprise Server
2 1 (4.00%) Exchange Server 2007
2 1 (4.00%) Office Communications Server
2 1 (4.00%) Exchange Server 2010
2 1 (4.00%) Exchange Server 2013
2 1 (4.00%) IIS
2 1 (4.00%) SharePoint
Applications
1 8 (32.00%) MS Office
2 5 (20.00%) MS Excel
3 1 (4.00%) MS PowerPoint
Business Applications
1 2 (8.00%) Oracle Payables
Communications & Networking
1 5 (20.00%) TCP/IP
2 4 (16.00%) Wireless
3 2 (8.00%) Broadband
3 2 (8.00%) WAN
3 2 (8.00%) DHCP
3 2 (8.00%) DNS
4 1 (4.00%) SAN
4 1 (4.00%) Internet
4 1 (4.00%) Firewall
4 1 (4.00%) LAN
4 1 (4.00%) IP Telephony
4 1 (4.00%) NAS
4 1 (4.00%) VPN
Database & Business Intelligence
1 2 (8.00%) SQL Server
1 2 (8.00%) SQL Server 2008
2 1 (4.00%) SQL Server 2012
2 1 (4.00%) SQL Server 2005
General
1 2 (8.00%) French Language
1 2 (8.00%) German Language
1 2 (8.00%) Italian Language
2 1 (4.00%) Portuguese Language
2 1 (4.00%) Russian Language
2 1 (4.00%) Turkish Language
2 1 (4.00%) Pharmaceutical
2 1 (4.00%) Manufacturing
2 1 (4.00%) Dutch Language
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) Management Information System
1 1 (4.00%) Clustering
1 1 (4.00%) Analytical Skills
Operating Systems
1 21 (84.00%) Windows
2 14 (56.00%) Windows 7
3 8 (32.00%) Windows XP
4 5 (20.00%) Windows Server 2003
4 5 (20.00%) Windows Server 2012
5 4 (16.00%) Windows Server 2008
5 4 (16.00%) Windows 8
6 2 (8.00%) Android
6 2 (8.00%) Apple iOS
6 2 (8.00%) VMS
6 2 (8.00%) OpenVMS
7 1 (4.00%) Mac OS X
Processes & Methodologies
1 2 (8.00%) ITIL
1 2 (8.00%) Time Management
2 1 (4.00%) Continuous Improvement
2 1 (4.00%) ERP
2 1 (4.00%) Service Management
2 1 (4.00%) ITSM
2 1 (4.00%) Incident Management
Programming Languages
1 3 (12.00%) SQL
Qualifications
1 2 (8.00%) MCP
1 2 (8.00%) Microsoft Certification
2 1 (4.00%) Degree
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 13 (52.00%) Active Directory
2 1 (4.00%) VMware Infrastructure
2 1 (4.00%) XenApp
2 1 (4.00%) vSphere
Systems Management
1 1 (4.00%) SCCM
Vendors
1 18 (72.00%) Microsoft
2 3 (12.00%) Citrix
3 2 (8.00%) Oracle
4 1 (4.00%) Cisco
4 1 (4.00%) HP
4 1 (4.00%) Epicor
4 1 (4.00%) Apple
4 1 (4.00%) VMware
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £12.00 - £14.00 per annum
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £12 - £18 per hour
Posted: 5 days ago