Manchester SLA Contracts

This section looks at the demand for Service Level Agreement (SLA) skills within the Manchester region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Aberdeenshire Abingdon Ashton-under-Lyne Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bexleyheath Birmingham Bracknell Bridgend Brighton Bristol Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cardiff Chatham Cheltenham Cheshire City of London Colchester Corsham County Antrim Coventry Crawley Crewe Croydon Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Midlands East of England East Sussex Edinburgh England Epsom Essex Folkestone Gateshead Glasgow Gloucestershire Grays Guildford Halifax Hampshire Harrow Hartlepool Hastings Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Huntingdon Ipswich Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicestershire Lincolnshire Liverpool London Luton Lutterworth M4 Corridor Macclesfield Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Poole Portsmouth Potters Bar Reading Redditch Rickmansworth Rochester Romford Salford Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Stockton-on-Tees Suffolk Sunbury-on-Thames Surrey Swindon Telford Thames Valley Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Yorkshire Weybridge Wiltshire Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	49	54
Rank change on same period last year	+5
Matching contract IT job ads	32	14
As % of all UK contract IT job ads sampled	0.043 %	0.014 %
As % of the category below	52.46 %	35.90 %
Daily rates quoted	3	5
Average minimum daily rate	£483	£420
Average daily rate	£527	£430
% change on same period last year	+22.48 %
Average maximum daily rate	£570	£440
UK excluding London average daily rate	£343	£350
% change on same period last year	-1.97 %
Hourly rates quoted	8	4
Average minimum hourly rate	£17.70	£12.75
Average hourly rate	£19.32	£12.88
% change on same period last year	+50.06 %
Average maximum hourly rate	£20.95	£13.00
UK excluding London average hourly rate	£16.75	£18.94
% change on same period last year	-11.59 %
Quality Assurance & Compliance Manchester
Matching contract IT job ads	61	39
As % of all UK contract IT job ads sampled	0.081 %	0.039 %
Daily rates quoted	8	11
Average minimum daily rate	£403	£444
Average daily rate	£432	£453
% change on same period last year	-4.63 %
Average maximum daily rate	£461	£462
UK excluding London average daily rate	£368	£371
% change on same period last year	-0.67 %
Hourly rates quoted	10	5
Average minimum hourly rate	£17.56	£13.83
Average hourly rate	£18.96	£13.92
% change on same period last year	+36.21 %
Average maximum hourly rate	£20.36	£14.00
UK excluding London average hourly rate	£23.31	£24.73
% change on same period last year	-5.77 %
SLA North West

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the Manchester region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Manchester region.

SLA
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Manchester region over the 3 months to 25 July 2008.

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Manchester region.

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Manchester region over the 3 months to 25 July 2008.

SLA
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Manchester region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Ashton-under-Lyne	-	1	-	-
Salford	-	1	-	-

SLA North West

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Manchester region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 19 (29.69 %) Telecoms 2 18 (28.13 %) 3G 3 13 (20.31 %) ITIL 3 13 (20.31 %) Incident Management 4 8 (12.50 %) Dutch Language 4 8 (12.50 %) French Language 4 8 (12.50 %) German Language 4 8 (12.50 %) Finance 5 7 (10.94 %) SAP FI 5 7 (10.94 %) SAP 6 6 (9.375 %) Windows 6 6 (9.375 %) SAS 6 6 (9.375 %) Mainframe 6 6 (9.375 %) Service Management 7 5 (7.813 %) Sarbanes-Oxley

7 5 (7.813 %) Windows 2000 8 4 (6.250 %) MCSE 8 4 (6.250 %) Windows NT 8 4 (6.250 %) Microsoft Certification 8 4 (6.250 %) Configuration Management 8 4 (6.250 %) Unicenter 8 4 (6.250 %) Intranet 9 3 (4.688 %) MVS 9 3 (4.688 %) Microsoft 9 3 (4.688 %) TCP/IP 9 3 (4.688 %) MS Office 9 3 (4.688 %) LiveLink 9 3 (4.688 %) OMEGAMON 9 3 (4.688 %) Data Extraction 9 3 (4.688 %) SAP Oil and Gas

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Manchester region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms 1 6 (9.375 %) SAS 2 3 (4.688 %) LiveLink 3 2 (3.125 %) MS Exchange	Applications 1 3 (4.688 %) MS Office 2 1 (1.563 %) MS PowerPoint
Business Applications 1 7 (10.94 %) SAP FI 2 3 (4.688 %) SAP Oil and Gas	Communications & Networking 1 18 (28.13 %) 3G 2 4 (6.250 %) Intranet 3 3 (4.688 %) TCP/IP 4 2 (3.125 %) LAN 5 1 (1.563 %) WAN 5 1 (1.563 %) VPN 5 1 (1.563 %) DNS 5 1 (1.563 %) Network Security
Database & Business Intelligence 1 1 (1.563 %) SQL Server 1 1 (1.563 %) MS Access 1 1 (1.563 %) RDBMS 1 1 (1.563 %) SQL Server 2005	General 1 19 (29.69 %) Telecoms 2 8 (12.50 %) Finance 3 2 (3.125 %) Health 3 2 (3.125 %) Banking 3 2 (3.125 %) Retail 3 2 (3.125 %) Retail Banking 4 1 (1.563 %) Pensions 4 1 (1.563 %) Chemicals 4 1 (1.563 %) Education
Job Titles 1 20 (31.25 %) Data Centre Engineer 2 14 (21.88 %) Analyst 3 8 (12.50 %) Support Analyst 4 6 (9.375 %) Capacity Manager 4 6 (9.375 %) SAP Analyst 4 6 (9.375 %) Applications Support 5 3 (4.688 %) SAP Support 5 3 (4.688 %) Helpdesk Support 6 2 (3.125 %) SAP Support Analyst 6 2 (3.125 %) Desktop Support 6 2 (3.125 %) Configuration Manager 6 2 (3.125 %) 2nd Line Support 6 2 (3.125 %) Service Manager 6 2 (3.125 %) Change Manager 7 1 (1.563 %) SQL Server DBA 7 1 (1.563 %) Applications Support Analyst 7 1 (1.563 %) Desktop Support Engineer 7 1 (1.563 %) Administrator 7 1 (1.563 %) Report Analyst 7 1 (1.563 %) Helpdesk Analyst	Miscellaneous 1 8 (12.50 %) French Language 1 8 (12.50 %) German Language 1 8 (12.50 %) Dutch Language 2 6 (9.375 %) Mainframe 3 3 (4.688 %) Data Extraction 4 1 (1.563 %) Finnish Language 4 1 (1.563 %) Replication 4 1 (1.563 %) Freedom of Information 4 1 (1.563 %) Danish Language 4 1 (1.563 %) Italian Language 4 1 (1.563 %) Norwegian Language 4 1 (1.563 %) Portuguese Language 4 1 (1.563 %) Spanish Language 4 1 (1.563 %) Swedish Language
Operating Systems 1 6 (9.375 %) Windows 2 5 (7.813 %) Windows 2000 3 4 (6.250 %) Windows NT 4 3 (4.688 %) MVS 5 2 (3.125 %) Windows Server 2003 6 1 (1.563 %) Windows XP	Processes & Methodologies 1 13 (20.31 %) ITIL 1 13 (20.31 %) Incident Management 2 6 (9.375 %) Service Management 3 4 (6.250 %) Configuration Management 4 2 (3.125 %) Service Delivery 4 2 (3.125 %) Change Management 4 2 (3.125 %) GAP Analysis 5 1 (1.563 %) Risk Management 5 1 (1.563 %) Information Security 5 1 (1.563 %) Data Management 5 1 (1.563 %) Data Analysis 5 1 (1.563 %) Software Engineering 5 1 (1.563 %) Statistical Analysis 5 1 (1.563 %) Problem Management 5 1 (1.563 %) Data Protection 5 1 (1.563 %) Disaster Recovery 5 1 (1.563 %) Project Management 5 1 (1.563 %) Business Intelligence
Programming Languages 1 1 (1.563 %) SQL 1 1 (1.563 %) VB	Qualifications 1 4 (6.250 %) MCSE 1 4 (6.250 %) Microsoft Certification 2 2 (3.125 %) MCP 3 1 (1.563 %) ITIL Certification
Quality Assurance & Compliance 1 5 (7.813 %) Sarbanes-Oxley 2 1 (1.563 %) BS7799	Systems Management 1 4 (6.250 %) Unicenter 2 3 (4.688 %) OMEGAMON 3 1 (1.563 %) ServiceCenter 3 1 (1.563 %) DameWare
Vendors 1 7 (10.94 %) SAP 2 3 (4.688 %) Microsoft 3 2 (3.125 %) Citrix 4 1 (1.563 %) Avaya 4 1 (1.563 %) CheckPoint 4 1 (1.563 %) Northgate 4 1 (1.563 %) HP