The table below looks at the statistics for the IT Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 150 159 162
Rank change year-on-year
+9 +3
Permanent jobs requiring an IT Support 35 19 23
As % of all permanent IT jobs located in Manchester 0.87% 0.50% 0.60%
As % of the Job Titles category 0.91% 0.53% 0.62%
Number of salaries quoted 33 18 22
Average salary £21,500 £26,500 £21,000
Average salary % change year-on-year
-18.86% +26.19%
90% offered a salary of more than £17,000 £18,000 £18,050
10% offered a salary of more than £27,500 £29,600 £27,500
UK excluding London average salary £25,000 £23,500 £25,500
% change year-on-year
+6.38% -7.84%
IT Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3853 3554 3726
As % of all permanent IT jobs located in Manchester 95.23% 94.17% 97.18%
Number of salaries quoted 3216 3090 3277
Average salary £37,500 £35,750 £35,000
Average salary % change year-on-year
+4.89% +2.14%
90% offered a salary of more than £22,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Manchester region.

IT Support Salary Trend in Manchester

IT Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing IT Support across the Manchester region over the 3 months to 22 September 2014.

IT Support Salary Histogram in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Manchester region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +3 5 £21,500 -25.86%
Bolton +5 2 £19,000 -30.90%
Stockport -5 1 £17,000 -5.55%
Bury - 1 £13,000 -
Cheadle - 1 - -
Altrincham - 1 £22,500 - 1
IT Support
North West

IT Support
Top 30 Related IT Skills in Manchester

For the 6 months to 22 September 2014, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 54 (63.53%) Windows
2 30 (35.29%) Active Directory
3 27 (31.76%) Microsoft
4 24 (28.24%) MS Excel
4 24 (28.24%) MS Exchange
5 23 (27.06%) TCP/IP
5 23 (27.06%) MS Office
6 18 (21.18%) Internet
6 18 (21.18%) Firewall
7 17 (20.00%) IIS
7 17 (20.00%) Windows Server 2008
8 14 (16.47%) VMware
8 14 (16.47%) SQL Server
9 13 (15.29%) DNS
10 11 (12.94%) ITIL
11 10 (11.76%) SQL
11 10 (11.76%) Exchange Server 2007
11 10 (11.76%) Windows Server 2012
12 9 (10.59%) Office 365
12 9 (10.59%) Cisco
12 9 (10.59%) Finance
13 8 (9.41%) SLA
13 8 (9.41%) SAN
13 8 (9.41%) Degree
13 8 (9.41%) VMware Infrastructure
14 7 (8.24%) Windows Server 2003
14 7 (8.24%) CRM
15 6 (7.06%) SharePoint
15 6 (7.06%) Linux
15 6 (7.06%) ERP

IT Support
Top Related IT Skills in Manchester by Category

For the 6 months to 22 September 2014, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (28.24%) MS Exchange
2 17 (20.00%) IIS
3 10 (11.76%) Exchange Server 2007
4 6 (7.06%) SharePoint
4 6 (7.06%) Exchange Server 2010
5 5 (5.88%) Office Communications Server
6 3 (3.53%) Exchange Server 2013
7 2 (2.35%) CICS
7 2 (2.35%) IBM Notes
7 2 (2.35%) Confluence
7 2 (2.35%) Lync
8 1 (1.18%) Zimbra
8 1 (1.18%) MS Project Server
8 1 (1.18%) GroupWise
Applications
1 24 (28.24%) MS Excel
2 23 (27.06%) MS Office
3 1 (1.18%) MS PowerPoint
Business Applications
1 3 (3.53%) Bond Adapt
2 1 (1.18%) Dynamics NAV
2 1 (1.18%) Dynamics CRM
2 1 (1.18%) SAP ERP
Cloud Services
1 9 (10.59%) Office 365
2 2 (2.35%) Amazon ELB
2 2 (2.35%) Route 53
Communications & Networking
1 23 (27.06%) TCP/IP
2 18 (21.18%) Internet
2 18 (21.18%) Firewall
3 13 (15.29%) DNS
4 8 (9.41%) SAN
5 5 (5.88%) NAS
5 5 (5.88%) LAN
5 5 (5.88%) WAN
6 4 (4.71%) VPN
7 3 (3.53%) VoIP
8 2 (2.35%) Asterisk PBX
9 1 (1.18%) DHCP
9 1 (1.18%) MPLS
Database & Business Intelligence
1 14 (16.47%) SQL Server
2 6 (7.06%) SQL Server 2008
3 5 (5.88%) Relational Database
3 5 (5.88%) SQL Server 2005
4 2 (2.35%) MySQL
5 1 (1.18%) SQL Server Analysis Services
5 1 (1.18%) SQL Server Reporting Services
5 1 (1.18%) SQL Server Integration Services
5 1 (1.18%) Crystal Reports
5 1 (1.18%) SAP BW
Development Applications
1 3 (3.53%) SQL Server Management Studio (SSMS)
1 3 (3.53%) JIRA
General
1 9 (10.59%) Finance
2 4 (4.71%) Manufacturing
3 3 (3.53%) Law
3 3 (3.53%) Legal
4 1 (1.18%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.35%) ATL
2 1 (1.18%) .NET
Miscellaneous
1 5 (5.88%) Clustering
1 5 (5.88%) Management Information System
2 3 (3.53%) Blackberry
3 2 (2.35%) Mainframe
3 2 (2.35%) User Experience
3 2 (2.35%) IBM Mainframe
4 1 (1.18%) iPhone
4 1 (1.18%) EqualLogic
4 1 (1.18%) IVR
4 1 (1.18%) NHS
Operating Systems
1 54 (63.53%) Windows
2 17 (20.00%) Windows Server 2008
3 10 (11.76%) Windows Server 2012
4 7 (8.24%) Windows Server 2003
5 6 (7.06%) Linux
5 6 (7.06%) Windows 8
6 5 (5.88%) Windows 2000 Server
7 4 (4.71%) Windows XP
8 3 (3.53%) Windows 7
8 3 (3.53%) UNIX
9 2 (2.35%) CentOS
10 1 (1.18%) Windows Vista
10 1 (1.18%) Mac OS
Processes & Methodologies
1 11 (12.94%) ITIL
2 7 (8.24%) CRM
3 6 (7.06%) ERP
3 6 (7.06%) Problem Management
3 6 (7.06%) Change Control
4 5 (5.88%) Continuous Improvement
4 5 (5.88%) Change Management
4 5 (5.88%) Project Management
5 4 (4.71%) Business Analysis
5 4 (4.71%) Time Management
6 2 (2.35%) Service Delivery
7 1 (1.18%) People Management
7 1 (1.18%) Line Management
7 1 (1.18%) Infrastructure Management
7 1 (1.18%) Risk Assessment
7 1 (1.18%) Workflow
7 1 (1.18%) Data Management
7 1 (1.18%) Document Management
7 1 (1.18%) Data Analysis
7 1 (1.18%) Software Testing
Programming Languages
1 10 (11.76%) SQL
2 2 (2.35%) JCL
3 1 (1.18%) PHP
3 1 (1.18%) VB.NET
3 1 (1.18%) VBA
Qualifications
1 8 (9.41%) Degree
2 4 (4.71%) A+ Certification
2 4 (4.71%) MCP
3 2 (2.35%) Cisco Certification
3 2 (2.35%) CCNA
4 1 (1.18%) MCSE
4 1 (1.18%) ITIL Certification
4 1 (1.18%) Microsoft Certification
4 1 (1.18%) CCIE
4 1 (1.18%) CCNP
Quality Assurance & Compliance
1 8 (9.41%) SLA
System Software
1 30 (35.29%) Active Directory
2 8 (9.41%) VMware Infrastructure
3 6 (7.06%) VMware ESX
4 5 (5.88%) vSphere
5 1 (1.18%) XenDesktop
5 1 (1.18%) Hyper-V
5 1 (1.18%) VMware ESXi
5 1 (1.18%) Microsoft Virtual Server
Systems Management
1 5 (5.88%) SCCM
2 3 (3.53%) DameWare
3 2 (2.35%) CA Spectrum
3 2 (2.35%) CA Wily
Vendors
1 27 (31.76%) Microsoft
2 14 (16.47%) VMware
3 9 (10.59%) Cisco
4 5 (5.88%) Apple
5 3 (3.53%) ZyXEL
6 2 (2.35%) IBM
6 2 (2.35%) CA
6 2 (2.35%) Citrix
6 2 (2.35%) Symantec
6 2 (2.35%) Lotus
6 2 (2.35%) Capita
6 2 (2.35%) Perforce
6 2 (2.35%) Teradata
6 2 (2.35%) SYSPRO
6 2 (2.35%) Atlassian
6 2 (2.35%) WatchGuard
7 1 (1.18%) SolarWinds
7 1 (1.18%) Trapeze
7 1 (1.18%) Scalix
7 1 (1.18%) Google
Manchester
Hays IT - Uk Posting account
Salary: £17000.00 - £20000.00 per annum
Posted: 2 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 4 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Manchester, Lancashire
Senitor Associates
Salary: £18000 - £22000 per annum
Posted: 3 days ago
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000 per annum
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 per annum
Posted: 6 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: 6 days ago
Altrincham
Applause IT Innovation
Salary: £20000 - £25000 per annum + Benefits
Posted: 17 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £27000 per annum + Benefits (CAR ALLOWANCE)
Posted: 22 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 per annum + Benefits (PENSION PLAN)
Posted: 22 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £27000 per annum + Benefits+ Car Allowance
Posted: 22 days ago
Sale, Cheshire
GE Capital
Salary: Unspecified Competitive + excellent benefits
Posted: 27 days ago