The table below looks at the statistics for the IT Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 132 144 177
Rank change year-on-year
+12 +33
Permanent jobs requiring an IT Support 60 33 16
As % of all permanent IT jobs located in Manchester 1.43% 0.89% 0.37%
As % of the Job Titles category 1.52% 0.94% 0.38%
Number of salaries quoted 55 32 16
Average salary £22,500 £23,500 £22,500
Average salary % change year-on-year
-4.25% +4.44%
90% offered a salary of more than £19,400 £18,550 £17,000
10% offered a salary of more than £30,600 £29,450 £41,000
UK excluding London average salary £24,000 £24,500 £25,000
% change year-on-year
-2.04% -2.00%
IT Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3960 3525 4178
As % of all permanent IT jobs located in Manchester 94.49% 94.86% 96.67%
Number of salaries quoted 3416 3074 3749
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £55,000 £51,500 £51,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Manchester region.

IT Support Salary Trend in Manchester

IT Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing IT Support across the Manchester region over the 3 months to 24 December 2014.

IT Support Salary Histogram in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Manchester region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham +7 6 £22,500 -23.72%
Wigan -10 3 £27,000 +68.75%
Cheadle - 2 £40,000 -
Bolton +6 1 - -
Altrincham 0 1 £20,000 +17.64% 1
Salford -6 1 £28,000 +13.13% 1
Stockport -12 1 £18,500 -22.91%
Rochdale - 1 £23,000 -
IT Support
North West

IT Support
Top 30 Related IT Skills in Manchester

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 60 (64.52%) Windows
2 41 (44.09%) Active Directory
3 40 (43.01%) Microsoft
4 33 (35.48%) MS Excel
5 26 (27.96%) MS Office
6 22 (23.66%) MS Exchange
7 19 (20.43%) DNS
8 18 (19.35%) VMware
9 17 (18.28%) DHCP
10 15 (16.13%) ERP
10 15 (16.13%) Citrix
10 15 (16.13%) Windows Server 2012
11 14 (15.05%) TCP/IP
11 14 (15.05%) Windows Server 2008
11 14 (15.05%) Hyper-V
12 13 (13.98%) SQL Server
12 13 (13.98%) Windows 7
12 13 (13.98%) Exchange Server 2010
13 12 (12.90%) Windows 8
14 11 (11.83%) Windows XP
14 11 (11.83%) Firewall
15 10 (10.75%) SQL
15 10 (10.75%) LAN
15 10 (10.75%) WAN
16 9 (9.68%) ITIL
16 9 (9.68%) Cisco
16 9 (9.68%) Degree
17 8 (8.60%) IBM Notes
17 8 (8.60%) SharePoint
17 8 (8.60%) Lotus

IT Support
Top Related IT Skills in Manchester by Category

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (23.66%) MS Exchange
2 13 (13.98%) Exchange Server 2010
3 8 (8.60%) IBM Notes
3 8 (8.60%) SharePoint
4 7 (7.53%) Exchange Server 2003
4 7 (7.53%) Exchange Server 2007
4 7 (7.53%) Exchange Server 2013
5 5 (5.38%) Lync
6 2 (2.15%) IIS
6 2 (2.15%) Confluence
7 1 (1.08%) Zimbra
7 1 (1.08%) MS Project Server
7 1 (1.08%) GroupWise
Applications
1 33 (35.48%) MS Excel
2 26 (27.96%) MS Office
Business Applications
1 4 (4.30%) SAP ERP
2 3 (3.23%) Visualfiles
3 1 (1.08%) Sage 50
Cloud Services
1 2 (2.15%) Office 365
1 2 (2.15%) Route 53
1 2 (2.15%) Amazon ELB
Communications & Networking
1 19 (20.43%) DNS
2 17 (18.28%) DHCP
3 14 (15.05%) TCP/IP
4 11 (11.83%) Firewall
5 10 (10.75%) LAN
5 10 (10.75%) WAN
6 7 (7.53%) VPN
7 6 (6.45%) SAN
8 5 (5.38%) WLAN
9 4 (4.30%) Internet
10 3 (3.23%) VoIP
11 2 (2.15%) Wi-Fi
11 2 (2.15%) Asterisk PBX
12 1 (1.08%) MPLS
12 1 (1.08%) Telnet
12 1 (1.08%) FTP
Database & Business Intelligence
1 13 (13.98%) SQL Server
2 5 (5.38%) SQL Server 2005
2 5 (5.38%) SQL Server 2008
2 5 (5.38%) Relational Database
3 4 (4.30%) SAP BW
4 2 (2.15%) Crystal Reports
5 1 (1.08%) Oracle Reports
5 1 (1.08%) MySQL
Development Applications
1 2 (2.15%) JIRA
General
1 8 (8.60%) Legal
2 7 (7.53%) Finance
3 4 (4.30%) Manufacturing
3 4 (4.30%) Retail
4 3 (3.23%) Banking
4 3 (3.23%) Telecoms
5 1 (1.08%) Back Office
5 1 (1.08%) Law
Libraries, Frameworks & Software Standards
1 2 (2.15%) Web Services
1 2 (2.15%) EDIFACT
2 1 (1.08%) EDI
2 1 (1.08%) X-Windows
2 1 (1.08%) HTML
2 1 (1.08%) SOAP
Miscellaneous
1 5 (5.38%) Management Information System
2 3 (3.23%) Client/Server
2 3 (3.23%) Blackberry
2 3 (3.23%) Computer Science
3 2 (2.15%) User Experience
3 2 (2.15%) Analytical Skills
4 1 (1.08%) iPhone
4 1 (1.08%) IVR
Operating Systems
1 60 (64.52%) Windows
2 15 (16.13%) Windows Server 2012
3 14 (15.05%) Windows Server 2008
4 13 (13.98%) Windows 7
5 12 (12.90%) Windows 8
6 11 (11.83%) Windows XP
7 7 (7.53%) Windows Server 2003
8 6 (6.45%) Linux
9 4 (4.30%) Windows Vista
10 2 (2.15%) UNIX
10 2 (2.15%) CentOS
11 1 (1.08%) Debian
11 1 (1.08%) Ubuntu
Processes & Methodologies
1 15 (16.13%) ERP
2 9 (9.68%) ITIL
3 5 (5.38%) Continuous Improvement
3 5 (5.38%) Project Management
4 4 (4.30%) Business Analysis
5 2 (2.15%) Benchmarking
6 1 (1.08%) Line Management
6 1 (1.08%) Service Management
6 1 (1.08%) Service Delivery
6 1 (1.08%) Migration
6 1 (1.08%) Data Management
6 1 (1.08%) Document Management
6 1 (1.08%) Software Testing
6 1 (1.08%) Incident Management
6 1 (1.08%) Web Development
6 1 (1.08%) Resource Management
6 1 (1.08%) Fund Management
6 1 (1.08%) Time Management
6 1 (1.08%) Network Management
Programming Languages
1 10 (10.75%) SQL
2 2 (2.15%) PowerShell
3 1 (1.08%) VB
3 1 (1.08%) PHP
3 1 (1.08%) PL/SQL
Qualifications
1 9 (9.68%) Degree
2 7 (7.53%) Microsoft Certification
3 6 (6.45%) MCSE
3 6 (6.45%) MCP
4 4 (4.30%) A+ Certification
5 3 (3.23%) CCNA
5 3 (3.23%) Cisco Certification
5 3 (3.23%) MCSA
6 1 (1.08%) CCIE
6 1 (1.08%) CCNP
6 1 (1.08%) HND
6 1 (1.08%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.15%) SLA
2 1 (1.08%) ISO 9000
System Software
1 41 (44.09%) Active Directory
2 14 (15.05%) Hyper-V
3 6 (6.45%) VMware Infrastructure
4 2 (2.15%) Terminal Services
5 1 (1.08%) VMware ESX
5 1 (1.08%) Microsoft Virtual Server
5 1 (1.08%) XenDesktop
Systems Management
1 8 (8.60%) SCCM
2 3 (3.23%) Backup Exec
Vendors
1 40 (43.01%) Microsoft
2 18 (19.35%) VMware
3 15 (16.13%) Citrix
4 9 (9.68%) Cisco
5 8 (8.60%) Lotus
6 5 (5.38%) Symantec
6 5 (5.38%) SAP
7 4 (4.30%) EMC
8 2 (2.15%) WatchGuard
8 2 (2.15%) Atlassian
8 2 (2.15%) 3PAR
8 2 (2.15%) SYSPRO
8 2 (2.15%) Wyse
8 2 (2.15%) Perforce
8 2 (2.15%) CheckPoint
8 2 (2.15%) Apple
8 2 (2.15%) HP
8 2 (2.15%) Dell
9 1 (1.08%) Sage
9 1 (1.08%) Salesforce.com
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: Yesterday
Salford, Lancashire
Premier Media
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: Yesterday
Altrincham, Cheshire
Applause IT Innovation
Salary: £20000 - £23000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Salary: £25000 - £32000 per annum
Posted: 6 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + excellent bens
Posted: 9 days ago
Manchester
Blue Town Online
Salary: £20k per year
Posted: 10 days ago