The table below looks at the statistics for the IT Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 127 113 139
Rank change year-on-year
-14 +26
Permanent jobs requiring an IT Support 49 87 45
As % of all permanent IT jobs located in Manchester 1.51% 2.16% 1.20%
As % of the Job Titles category 1.57% 2.24% 1.25%
Number of salaries quoted 49 78 42
Average salary £23,000 £25,500 £23,000
Average salary % change year-on-year
-9.80% +10.86%
90% offered a salary of more than £20,000 £19,000 £18,000
10% offered a salary of more than £32,500 £36,500 £27,950
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3129 3877 3610
As % of all permanent IT jobs located in Manchester 96.31% 96.47% 95.88%
Number of salaries quoted 2594 3320 3140
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Manchester region.

IT Support Salary Trend in Manchester

IT Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing IT Support across the Manchester region over the 3 months to 11 February 2016.

IT Support Salary Histogram in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Manchester region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +14 7 £20,000 -28.57%
Bolton +14 5 £20,000 -24.52%
Rochdale +2 3 £27,500 +66.66% 1
Wigan +18 2 £21,750 -19.44%
Oldham -3 2 £25,000 +11.11%
Sale - 1 £22,500 -
IT Support
North West

IT Support
Top 30 Related IT Skills in Manchester

For the 6 months to 11 February 2016, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 78 (76.47%) Windows
2 52 (50.98%) Active Directory
3 46 (45.10%) Windows Server
4 45 (44.12%) Microsoft
5 33 (32.35%) VMware
6 32 (31.37%) Windows Server 2008
7 31 (30.39%) TCP/IP
7 31 (30.39%) LAN
8 30 (29.41%) MS Exchange
8 30 (29.41%) DNS
8 30 (29.41%) ITIL
9 29 (28.43%) Windows 7
10 28 (27.45%) WAN
11 24 (23.53%) MS Excel
12 21 (20.59%) MS Office
13 20 (19.61%) Windows Server 2012
14 18 (17.65%) VPN
15 17 (16.67%) MCP
15 17 (16.67%) SCCM
16 16 (15.69%) DHCP
16 16 (15.69%) SLA
16 16 (15.69%) Dell
17 15 (14.71%) Citrix
17 15 (14.71%) Microsoft Certification
17 15 (14.71%) SQL
17 15 (14.71%) Firewall
18 14 (13.73%) SharePoint
18 14 (13.73%) Cisco
18 14 (13.73%) Exchange Server 2010
19 13 (12.75%) Windows XP

IT Support
Top Related IT Skills in Manchester by Category

For the 6 months to 11 February 2016, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (29.41%) MS Exchange
2 14 (13.73%) Exchange Server 2010
2 14 (13.73%) SharePoint
3 9 (8.82%) IIS
4 8 (7.84%) Exchange Server 2013
4 8 (7.84%) SharePoint 2013
5 7 (6.86%) Exchange Server 2007
6 4 (3.92%) Skype for Business
7 3 (2.94%) IBM Notes
7 3 (2.94%) SharePoint 2010
8 2 (1.96%) Exchange Server 2003
9 1 (0.98%) Apache
9 1 (0.98%) Confluence
9 1 (0.98%) nginx
Applications
1 24 (23.53%) MS Excel
2 21 (20.59%) MS Office
3 3 (2.94%) AutoCAD
3 3 (2.94%) Spreadsheet
Business Applications
1 2 (1.96%) Dynamics AX
1 2 (1.96%) Dynamics NAV
Cloud Services
1 5 (4.90%) Amazon AWS
2 3 (2.94%) Microsoft Azure
3 2 (1.96%) Cloud Computing
4 1 (0.98%) GitHub
4 1 (0.98%) Office 365
4 1 (0.98%) Trello
Communications & Networking
1 31 (30.39%) LAN
1 31 (30.39%) TCP/IP
2 30 (29.41%) DNS
3 28 (27.45%) WAN
4 18 (17.65%) VPN
5 16 (15.69%) DHCP
6 15 (14.71%) Firewall
7 12 (11.76%) Wi-Fi
8 10 (9.80%) Internet
9 7 (6.86%) FTP
10 6 (5.88%) VLAN
11 4 (3.92%) SAN
12 3 (2.94%) Cisco Nexus
12 3 (2.94%) SMTP
12 3 (2.94%) WLAN
13 2 (1.96%) iSCSI
13 2 (1.96%) Remote Desktop
13 2 (1.96%) VoIP
13 2 (1.96%) Wireless
14 1 (0.98%) ISDN
Database & Business Intelligence
1 12 (11.76%) SQL Server
2 4 (3.92%) SQL Server 2008
3 3 (2.94%) SQL Server 2012
4 2 (1.96%) Crystal Reports
5 1 (0.98%) MySQL
5 1 (0.98%) PostgreSQL
Development Applications
1 2 (1.96%) JIRA
1 2 (1.96%) VSS/SourceSafe
2 1 (0.98%) Apache Continuum
2 1 (0.98%) Jenkins
2 1 (0.98%) Maven
2 1 (0.98%) Subversion
General
1 10 (9.80%) Finance
2 4 (3.92%) Law
3 3 (2.94%) Manufacturing
4 2 (1.96%) Legal
5 1 (0.98%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.94%) BREW
1 3 (2.94%) Web Services
2 1 (0.98%) .NET
2 1 (0.98%) AngularJS
2 1 (0.98%) HTML
Miscellaneous
1 9 (8.82%) Analytical Skills
2 7 (6.86%) Client/Server
3 5 (4.90%) Blackberry
4 3 (2.94%) Driving Licence
4 3 (2.94%) FlexPod
4 3 (2.94%) NHS
5 2 (1.96%) Management Information System
6 1 (0.98%) CCTV
6 1 (0.98%) Clustering
6 1 (0.98%) Computer Science
6 1 (0.98%) Data Centre
6 1 (0.98%) Handset
6 1 (0.98%) HP Storage
6 1 (0.98%) HP StoreVirtual
6 1 (0.98%) iPad
6 1 (0.98%) iPhone
6 1 (0.98%) Mobile Computing
6 1 (0.98%) Smartphone
6 1 (0.98%) Video Conferencing
Operating Systems
1 78 (76.47%) Windows
2 46 (45.10%) Windows Server
3 32 (31.37%) Windows Server 2008
4 29 (28.43%) Windows 7
5 20 (19.61%) Windows Server 2012
6 13 (12.75%) Windows Server 2003
6 13 (12.75%) Windows XP
7 10 (9.80%) Windows 8
8 4 (3.92%) Android
8 4 (3.92%) Apple iOS
9 3 (2.94%) Data ONTAP
10 2 (1.96%) Unix
10 2 (1.96%) Windows 10
10 2 (1.96%) Windows Mobile
11 1 (0.98%) HPUX
11 1 (0.98%) Linux
11 1 (0.98%) Solaris
Processes & Methodologies
1 30 (29.41%) ITIL
2 8 (7.84%) PRINCE2
3 5 (4.90%) Kalman Filter
4 4 (3.92%) Coaching
4 4 (3.92%) Email Filtering
4 4 (3.92%) Mentoring
4 4 (3.92%) Web Filtering
5 3 (2.94%) Continuous Improvement
5 3 (2.94%) ERP
5 3 (2.94%) ITIL V2
5 3 (2.94%) Problem Management
6 2 (1.96%) BCP
6 2 (1.96%) CRM
6 2 (1.96%) Incident Management
6 2 (1.96%) Information Assurance
6 2 (1.96%) Information Security
6 2 (1.96%) Mobile Device Management
6 2 (1.96%) Security Testing
6 2 (1.96%) Service Delivery
6 2 (1.96%) Software Testing
Programming Languages
1 15 (14.71%) SQL
2 3 (2.94%) C
3 2 (1.96%) Java
4 1 (0.98%) Apex Code
4 1 (0.98%) C#
4 1 (0.98%) C++
4 1 (0.98%) PHP
4 1 (0.98%) VB
Qualifications
1 17 (16.67%) MCP
2 15 (14.71%) Microsoft Certification
3 9 (8.82%) CCNA
3 9 (8.82%) Cisco Certification
3 9 (8.82%) MCTS
4 8 (7.84%) Degree
4 8 (7.84%) VMware Certified Professional (VCP)
5 4 (3.92%) CCNP
6 3 (2.94%) ITIL Certification
6 3 (2.94%) MCITP
6 3 (2.94%) MCSA
6 3 (2.94%) MCSE
6 3 (2.94%) NCDA
7 1 (0.98%) A+ Certification
7 1 (0.98%) MCDST
Quality Assurance & Compliance
1 16 (15.69%) SLA
2 1 (0.98%) QA
2 1 (0.98%) SNOMED CT
System Software
1 52 (50.98%) Active Directory
2 9 (8.82%) VMware Infrastructure
3 3 (2.94%) Hyper-V
3 3 (2.94%) vSphere
4 1 (0.98%) Terminal Services
4 1 (0.98%) VMware ESX
4 1 (0.98%) XenApp
Systems Management
1 17 (16.67%) SCCM
2 10 (9.80%) SCOM
3 6 (5.88%) McAfee ePO
4 3 (2.94%) Backup Exec
4 3 (2.94%) SCOrch
5 1 (0.98%) Ansible
5 1 (0.98%) HP SIM
5 1 (0.98%) Norton AntiVirus
5 1 (0.98%) Symantec Enterprise Vault
5 1 (0.98%) WhatsUp Gold
5 1 (0.98%) WSUS
Vendors
1 45 (44.12%) Microsoft
2 33 (32.35%) VMware
3 16 (15.69%) Dell
4 15 (14.71%) Citrix
5 14 (13.73%) Cisco
6 12 (11.76%) Intel Security
7 7 (6.86%) SYSPRO
8 5 (4.90%) HP
9 4 (3.92%) Veeam
10 3 (2.94%) Avaya
10 3 (2.94%) IronPort
10 3 (2.94%) Lotus
10 3 (2.94%) NetApp
11 2 (1.96%) Symantec
12 1 (0.98%) Apple
12 1 (0.98%) Interwoven
12 1 (0.98%) Salesforce.com
12 1 (0.98%) SAP
12 1 (0.98%) Sophos
12 1 (0.98%) Sun
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