The table below looks at the statistics for the IT Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 136 153 154
Rank change year-on-year
+17 +1
Permanent jobs requiring an IT Support 46 26 27
As % of all permanent IT jobs located in Manchester 1.13% 0.66% 0.71%
As % of the Job Titles category 1.20% 0.70% 0.73%
Number of salaries quoted 44 24 27
Average salary £21,750 £27,000 £21,000
Average salary % change year-on-year
-19.44% +28.57%
90% offered a salary of more than £17,800 £18,000 £18,300
10% offered a salary of more than £26,350 £41,703 £27,500
UK excluding London average salary £24,750 £23,500 £25,500
% change year-on-year
+5.31% -7.84%
IT Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3849 3710 3687
As % of all permanent IT jobs located in Manchester 94.92% 94.57% 96.82%
Number of salaries quoted 3179 3240 3243
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £52,500 £51,400
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Manchester region.

IT Support Salary Trend in Manchester

IT Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing IT Support across the Manchester region over the 3 months to 27 August 2014.

IT Support Salary Histogram in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Manchester region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton +4 2 £19,000 -30.90%
Salford +1 2 £21,500 -23.89%
Bury - 2 £19,000 -
Altrincham +4 1 £17,500 -36.36% 1
Stockport 0 1 £17,000 -23.59%
Rochdale -8 1 £25,000 -
IT Support
North West

IT Support
Top 30 Related IT Skills in Manchester

For the 6 months to 27 August 2014, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 56 (70.00%) Windows
2 29 (36.25%) Microsoft
3 28 (35.00%) Active Directory
4 25 (31.25%) MS Exchange
5 22 (27.50%) TCP/IP
6 21 (26.25%) MS Office
7 20 (25.00%) MS Excel
8 18 (22.50%) Internet
9 17 (21.25%) Firewall
9 17 (21.25%) IIS
10 16 (20.00%) Windows Server 2008
11 13 (16.25%) VMware
12 12 (15.00%) SQL Server
12 12 (15.00%) DNS
13 10 (12.50%) ITIL
13 10 (12.50%) Cisco
13 10 (12.50%) Exchange Server 2007
13 10 (12.50%) Windows Server 2012
14 9 (11.25%) Office 365
14 9 (11.25%) VMware Infrastructure
14 9 (11.25%) SQL
15 8 (10.00%) SLA
15 8 (10.00%) Windows Server 2003
15 8 (10.00%) Finance
16 7 (8.75%) SAN
16 7 (8.75%) CRM
16 7 (8.75%) Problem Management
17 6 (7.50%) SQL Server 2008
17 6 (7.50%) Change Control
17 6 (7.50%) Windows 8

IT Support
Top Related IT Skills in Manchester by Category

For the 6 months to 27 August 2014, IT jobs across the Manchester region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (31.25%) MS Exchange
2 17 (21.25%) IIS
3 10 (12.50%) Exchange Server 2007
4 6 (7.50%) SharePoint
5 5 (6.25%) Exchange Server 2010
5 5 (6.25%) Office Communications Server
6 3 (3.75%) Exchange Server 2013
7 2 (2.50%) Confluence
7 2 (2.50%) IBM Notes
7 2 (2.50%) CICS
8 1 (1.25%) GroupWise
8 1 (1.25%) Lync
8 1 (1.25%) Zimbra
Applications
1 21 (26.25%) MS Office
2 20 (25.00%) MS Excel
3 1 (1.25%) MS PowerPoint
Business Applications
1 3 (3.75%) Bond Adapt
2 1 (1.25%) SAP ERP
2 1 (1.25%) Dynamics NAV
2 1 (1.25%) Dynamics CRM
Cloud Services
1 9 (11.25%) Office 365
2 2 (2.50%) Route 53
2 2 (2.50%) Amazon ELB
Communications & Networking
1 22 (27.50%) TCP/IP
2 18 (22.50%) Internet
3 17 (21.25%) Firewall
4 12 (15.00%) DNS
5 7 (8.75%) SAN
6 6 (7.50%) LAN
6 6 (7.50%) WAN
7 5 (6.25%) NAS
8 4 (5.00%) VPN
9 3 (3.75%) VoIP
10 2 (2.50%) Asterisk PBX
11 1 (1.25%) MPLS
Database & Business Intelligence
1 12 (15.00%) SQL Server
2 6 (7.50%) SQL Server 2008
3 5 (6.25%) SQL Server 2005
4 2 (2.50%) Relational Database
5 1 (1.25%) SQL Server Integration Services
5 1 (1.25%) SQL Server Analysis Services
5 1 (1.25%) Crystal Reports
5 1 (1.25%) SAP BW
5 1 (1.25%) SQL Server Reporting Services
5 1 (1.25%) MySQL
Development Applications
1 3 (3.75%) JIRA
1 3 (3.75%) SQL Server Management Studio (SSMS)
General
1 8 (10.00%) Finance
2 3 (3.75%) Law
2 3 (3.75%) Legal
3 2 (2.50%) Manufacturing
4 1 (1.25%) Marketing
Libraries, Frameworks & Software Standards
1 2 (2.50%) ATL
2 1 (1.25%) .NET
Miscellaneous
1 5 (6.25%) Clustering
2 2 (2.50%) IBM Mainframe
2 2 (2.50%) Mainframe
2 2 (2.50%) Management Information System
3 1 (1.25%) NHS
3 1 (1.25%) Blackberry
3 1 (1.25%) EqualLogic
3 1 (1.25%) IVR
Operating Systems
1 56 (70.00%) Windows
2 16 (20.00%) Windows Server 2008
3 10 (12.50%) Windows Server 2012
4 8 (10.00%) Windows Server 2003
5 6 (7.50%) Windows 8
6 5 (6.25%) Windows 2000 Server
7 4 (5.00%) Linux
7 4 (5.00%) Windows 7
8 3 (3.75%) Windows XP
9 2 (2.50%) CentOS
9 2 (2.50%) UNIX
10 1 (1.25%) Mac OS
10 1 (1.25%) Windows Vista
Processes & Methodologies
1 10 (12.50%) ITIL
2 7 (8.75%) CRM
2 7 (8.75%) Problem Management
3 6 (7.50%) Change Control
4 5 (6.25%) Change Management
5 4 (5.00%) Time Management
6 3 (3.75%) ERP
7 2 (2.50%) Project Management
7 2 (2.50%) Continuous Improvement
7 2 (2.50%) Business Analysis
8 1 (1.25%) Knowledge Management
8 1 (1.25%) Software Testing
8 1 (1.25%) Workflow
8 1 (1.25%) Risk Assessment
8 1 (1.25%) Document Management
8 1 (1.25%) Data Analysis
8 1 (1.25%) Service Delivery
8 1 (1.25%) Business Intelligence
8 1 (1.25%) E-Commerce
8 1 (1.25%) PRINCE2
Programming Languages
1 9 (11.25%) SQL
2 2 (2.50%) JCL
3 1 (1.25%) PHP
3 1 (1.25%) VB.NET
3 1 (1.25%) VBA
Qualifications
1 5 (6.25%) Degree
2 2 (2.50%) A+ Certification
2 2 (2.50%) MCP
3 1 (1.25%) CCIE
3 1 (1.25%) CCNP
3 1 (1.25%) CCNA
3 1 (1.25%) Cisco Certification
3 1 (1.25%) ITIL Certification
3 1 (1.25%) MCITP
Quality Assurance & Compliance
1 8 (10.00%) SLA
System Software
1 28 (35.00%) Active Directory
2 9 (11.25%) VMware Infrastructure
3 5 (6.25%) VMware ESX
3 5 (6.25%) vSphere
4 2 (2.50%) Hyper-V
4 2 (2.50%) XenDesktop
5 1 (1.25%) XenApp
5 1 (1.25%) XenServer
5 1 (1.25%) VMware ESXi
5 1 (1.25%) Microsoft Virtual Server
Systems Management
1 5 (6.25%) SCCM
2 3 (3.75%) DameWare
3 2 (2.50%) CA Wily
3 2 (2.50%) CA Spectrum
Vendors
1 29 (36.25%) Microsoft
2 13 (16.25%) VMware
3 10 (12.50%) Cisco
4 5 (6.25%) Apple
5 3 (3.75%) Citrix
5 3 (3.75%) ZyXEL
6 2 (2.50%) Atlassian
6 2 (2.50%) Perforce
6 2 (2.50%) CA
6 2 (2.50%) Lotus
6 2 (2.50%) IBM
6 2 (2.50%) Teradata
6 2 (2.50%) Capita
7 1 (1.25%) Google
7 1 (1.25%) Fortinet
7 1 (1.25%) WatchGuard
7 1 (1.25%) Sage
7 1 (1.25%) Salesforce.com
7 1 (1.25%) Symantec
7 1 (1.25%) Dell
Sale, Cheshire
GE Capital
Salary: Unspecified Competitive + excellent benefits
Posted: Yesterday
Altrincham, Cheshire
Applause IT Innovation
Salary: £19000 - £24000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £18000 per annum + benefits
Posted: 5 days ago
Manchester, Lancashire
Senitor Associates
Salary: £17000 per annum + Benefits
Posted: 6 days ago
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Applause IT Innovation
Salary: £18000 - £25000 per annum + Benefits, Training & Progression
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