The table below looks at the statistics for SLA skills in IT contracts advertised for the Merseyside region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 33 29 34
Rank change year-on-year
-4 +5
Contract jobs citing SLA 9 4 1
As % of all contract IT jobs located in Merseyside 2.33% 1.67% 0.41%
As % of the Quality Assurance & Compliance category 32.14% 17.39% 20.00%
Number of daily rates quoted 2 3 0
Average daily rate
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of your Daily Rate
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£234 £475 -
Average daily rate % change year-on-year
-50.78% -
UK excluding London average daily rate £300 £260 £325
% change year-on-year
+15.38% -20.00%
Number of hourly rates quoted 2 1 0
Average hourly rate £22.50 £29.50 -
Average hourly rate % change year-on-year
-23.72% -
UK excluding London average hourly rate £15.77 £16.50 £15.88
% change year-on-year
-4.42% +3.93%
SLA
North West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Merseyside region.

Quality Assurance & Compliance Category
Merseyside
Contract IT job ads with a match in the
Quality Assurance & Compliance category
28 23 5
As % of all contract IT jobs located in Merseyside 7.25% 9.58% 2.03%
Number of daily rates quoted 14 15 3
Average daily rate £613 £375 £400
Average daily rate % change year-on-year
+63.33% -6.25%
90% offered a daily rate of more than £128 £300 £260
10% offered a daily rate of more than £855 £475 £460
UK excluding London average daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 2 3 0
Average hourly rate £22.50 £26.50 -
Average hourly rate % change year-on-year
-15.09% -
UK excluding London average hourly rate £21.55 £19.50 £17.50
% change year-on-year
+10.51% +11.42%

SLA
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Merseyside region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Merseyside

SLA
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Merseyside region.

SLA Daily Rate Trend in Merseyside

SLA
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Merseyside region.

SLA Hourly Rate Trend in Merseyside

SLA
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Merseyside region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -2 6 £234 -50.78% 1
Southport - 1 - -
St Helens - 1 - -
SLA
North West

SLA
Top 30 Related IT Skills in Merseyside

For the 6 months to 28 August 2015, IT contractor jobs across the Merseyside region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 7 (46.67%) Active Directory
2 6 (40.00%) Windows
2 6 (40.00%) Microsoft
3 5 (33.33%) MS Exchange
3 5 (33.33%) MS Office
3 5 (33.33%) Windows 8
4 4 (26.67%) Apple iOS
4 4 (26.67%) BlackBerry OS
4 4 (26.67%) Firewall
4 4 (26.67%) Incident Management
4 4 (26.67%) Android
4 4 (26.67%) LAN
4 4 (26.67%) Blackberry
5 3 (20.00%) CCNA
5 3 (20.00%) Remedy
5 3 (20.00%) Cisco Certification
5 3 (20.00%) Microsoft Certification
5 3 (20.00%) MCSE
5 3 (20.00%) ITIL
5 3 (20.00%) Cisco
5 3 (20.00%) Windows Server 2008
5 3 (20.00%) Exchange Server 2007
5 3 (20.00%) Lync
6 2 (13.33%) Cisco PIX
6 2 (13.33%) Cisco ASA
6 2 (13.33%) Office 365
6 2 (13.33%) Exchange Server 2013
6 2 (13.33%) Service Desk Management
6 2 (13.33%) WatchGuard
6 2 (13.33%) Cisco IOS

SLA
Top Related IT Skills in Merseyside by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Merseyside region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) MS Exchange
2 3 (20.00%) Exchange Server 2007
2 3 (20.00%) Lync
3 2 (13.33%) Exchange Server 2013
4 1 (6.67%) Exchange Server 2010
4 1 (6.67%) Exchange Server 2003
Applications
1 5 (33.33%) MS Office
2 2 (13.33%) MS Excel
3 1 (6.67%) MS PowerPoint
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 4 (26.67%) LAN
1 4 (26.67%) Firewall
2 2 (13.33%) Wi-Fi
2 2 (13.33%) Cisco IOS
2 2 (13.33%) Cisco PIX
2 2 (13.33%) Cisco ASA
2 2 (13.33%) WAN
3 1 (6.67%) DHCP
3 1 (6.67%) TCP/IP
3 1 (6.67%) VPN
3 1 (6.67%) DNS
3 1 (6.67%) Wireless
General
1 2 (13.33%) Telecoms
2 1 (6.67%) Billing
Job Titles
1 9 (60.00%) Analyst
2 5 (33.33%) Support Analyst
2 5 (33.33%) Technical Analyst
3 3 (20.00%) Service Analyst
3 3 (20.00%) Technical Support
4 2 (13.33%) Network Engineer
4 2 (13.33%) Service Manager
4 2 (13.33%) Technical Support Analyst
4 2 (13.33%) Service Desk Manager
4 2 (13.33%) Service Desk Analyst
4 2 (13.33%) Technical Services Analyst
5 1 (6.67%) Quality Analyst
5 1 (6.67%) Desktop Support
5 1 (6.67%) Network Manager
5 1 (6.67%) Technical Engineer
5 1 (6.67%) Desktop Analyst
5 1 (6.67%) Billing Analyst
5 1 (6.67%) Process Analyst
5 1 (6.67%) Desktop Support Analyst
5 1 (6.67%) Technical Support Engineer
Miscellaneous
1 4 (26.67%) Blackberry
2 1 (6.67%) AS400
2 1 (6.67%) Analytical Skills
Operating Systems
1 6 (40.00%) Windows
2 5 (33.33%) Windows 8
3 4 (26.67%) Apple iOS
3 4 (26.67%) BlackBerry OS
3 4 (26.67%) Android
4 3 (20.00%) Windows Server 2008
5 2 (13.33%) Windows XP
5 2 (13.33%) Windows Vista
6 1 (6.67%) Windows Server 2003
6 1 (6.67%) Windows 7
6 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 4 (26.67%) Incident Management
2 3 (20.00%) ITIL
3 2 (13.33%) Migration
3 2 (13.33%) Stakeholder Management
3 2 (13.33%) Problem Management
3 2 (13.33%) Service Desk Management
4 1 (6.67%) Line Management
4 1 (6.67%) Time Management
4 1 (6.67%) Service Management
4 1 (6.67%) Change Management
Qualifications
1 3 (20.00%) MCSE
1 3 (20.00%) CCNA
1 3 (20.00%) Cisco Certification
1 3 (20.00%) Microsoft Certification
2 2 (13.33%) MCSA
3 1 (6.67%) CCNP
3 1 (6.67%) Citrix Certification
3 1 (6.67%) CCEA
3 1 (6.67%) CCEE
System Software
1 7 (46.67%) Active Directory
2 2 (13.33%) Hyper-V
3 1 (6.67%) XenApp
3 1 (6.67%) XenDesktop
3 1 (6.67%) VMware Infrastructure
Systems Management
1 1 (6.67%) SCCM
Vendors
1 6 (40.00%) Microsoft
2 3 (20.00%) Cisco
2 3 (20.00%) Remedy
3 2 (13.33%) WatchGuard
3 2 (13.33%) SAP
4 1 (6.67%) Citrix
4 1 (6.67%) VMware