The table below looks at the statistics for SLA skills in IT contracts advertised for the Merseyside region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank - 26 19
Contract jobs citing SLA 0 10 8
As % of all contract IT jobs located in Merseyside - 3.37% 4.40%
As % of the Quality Assurance & Compliance category - 38.46% 29.63%
Number of daily rates quoted 0 5 7
Average daily rate - £170 £388
Average daily rate % change year-on-year
- -56.12%
UK excluding London average daily rate £338 £300 £300
% change year-on-year
+12.50% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £13.50 £14.50
% change year-on-year
+22.22% -6.89%
SLA
North West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Merseyside region.

Quality Assurance & Compliance Category
Merseyside
Contract IT job ads with a match in the
Quality Assurance & Compliance category
16 26 27
As % of all contract IT jobs located in Merseyside 4.94% 8.75% 14.84%
Number of daily rates quoted 12 14 15
Average daily rate £430 £305 £410
Average daily rate % change year-on-year
+40.98% -25.60%
90% offered a daily rate of more than £304 £170 £220
10% offered a daily rate of more than £634 £355 £600
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 1 1 4
Average hourly rate £15.00 £16.50 £18.75
Average hourly rate % change year-on-year
-9.09% -12.00%
UK excluding London average hourly rate £42.00 £25.00 £17.15
% change year-on-year
+68.00% +45.77%

SLA
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Merseyside region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Merseyside

SLA
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Merseyside region.

SLA Daily Rate Trend in Merseyside

SLA
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Merseyside region.

SLA Hourly Rate Trend in Merseyside

SLA
Top 30 Related IT Skills in Merseyside

For the 6 months to 5 February 2016, IT contractor jobs across the Merseyside region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 4 (57.14%) Cisco
1 4 (57.14%) CCNA
1 4 (57.14%) Remedy
1 4 (57.14%) Cisco Certification
2 3 (42.86%) Firewall
2 3 (42.86%) Wi-Fi
2 3 (42.86%) Cisco IOS
2 3 (42.86%) Cisco PIX
2 3 (42.86%) Active Directory
2 3 (42.86%) ITIL
2 3 (42.86%) MS Exchange
2 3 (42.86%) LAN
2 3 (42.86%) Cisco ASA
2 3 (42.86%) Lync
3 2 (28.57%) MS Excel
3 2 (28.57%) Office 365
3 2 (28.57%) Migration
4 1 (14.29%) VMware
4 1 (14.29%) Microsoft Certification
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Wireless
4 1 (14.29%) Telecoms
4 1 (14.29%) MS PowerPoint
4 1 (14.29%) Incident Management
4 1 (14.29%) Exchange Server 2003
4 1 (14.29%) Exchange Server 2007
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) DHCP
4 1 (14.29%) TCP/IP
4 1 (14.29%) VPN

SLA
Top Related IT Skills in Merseyside by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Merseyside region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) Lync
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Exchange Server 2010
Applications
1 2 (28.57%) MS Excel
2 1 (14.29%) MS PowerPoint
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 3 (42.86%) Cisco ASA
1 3 (42.86%) Cisco IOS
1 3 (42.86%) Cisco PIX
1 3 (42.86%) Firewall
1 3 (42.86%) LAN
1 3 (42.86%) Wi-Fi
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) Remote Desktop
2 1 (14.29%) TCP/IP
2 1 (14.29%) VPN
2 1 (14.29%) Wireless
General
1 1 (14.29%) Telecoms
Job Titles
1 3 (42.86%) Analyst
1 3 (42.86%) Network Engineer
1 3 (42.86%) Service Analyst
2 2 (28.57%) Service Desk Analyst
2 2 (28.57%) Technical Analyst
2 2 (28.57%) Technical Services Analyst
3 1 (14.29%) Network Manager
3 1 (14.29%) Quality Analyst
3 1 (14.29%) Service Quality Analyst
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server 2003
1 1 (14.29%) Windows Server 2008
1 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (42.86%) ITIL
2 2 (28.57%) Migration
3 1 (14.29%) Change Management
3 1 (14.29%) Incident Management
3 1 (14.29%) Service Management
Qualifications
1 4 (57.14%) CCNA
1 4 (57.14%) Cisco Certification
2 1 (14.29%) CCEA
2 1 (14.29%) CCEE
2 1 (14.29%) CCNP
2 1 (14.29%) Citrix Certification
2 1 (14.29%) DBS Check
2 1 (14.29%) MCSE
2 1 (14.29%) Microsoft Certification
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) XenApp
2 1 (14.29%) XenDesktop
Vendors
1 4 (57.14%) Cisco
1 4 (57.14%) Remedy
2 1 (14.29%) Citrix
2 1 (14.29%) Microsoft
2 1 (14.29%) VMware