The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 125 89 84
Rank change year-on-year
-36 -5
Contract jobs citing SLA 33 63 51
As % of all contract IT jobs located in the North West 0.90% 1.66% 1.69%
As % of the Quality Assurance & Compliance category 12.04% 15.91% 18.41%
Number of daily rates quoted 22 19 16
Median daily rate £310 £293 £171
Median daily rate % change year-on-year
+5.98% +71.30%
90% offered a daily rate of more than £100 £198 £100
10% offered a daily rate of more than £450 £382 £381
UK excluding London median daily rate £280 £300 £275
% change year-on-year
-6.66% +9.09%
Number of hourly rates quoted 0 14 13
Median hourly rate - £15.00 £15.00
UK excluding London median hourly rate £14.50 £15.77 £17.50
% change year-on-year
-8.05% -9.88%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
274 396 277
As % of all contract IT jobs located in the North West 7.48% 10.46% 9.20%
Number of daily rates quoted 159 253 145
Median daily rate £375 £425 £450
Median daily rate % change year-on-year
-11.76% -5.55%
90% offered a daily rate of more than £243 £280 £245
10% offered a daily rate of more than £517 £675 £645
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 4 19 21
Median hourly rate £41.00 £15.50 £15.50
Median hourly rate % change year-on-year
+164.51% -
90% offered a hourly rate of more than £10.38 £12.20 £9.50
10% offered a hourly rate of more than £47.50 £25.31 £40.00
UK excluding London median hourly rate £28.00 £22.50 £20.21
% change year-on-year
+24.44% +11.35%

SLA
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 27 July 2016.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 20 £363 +45.00% 18
Cheshire -12 5 £275 -38.88% 5
Merseyside -2 4 £388 +32.47%
Lancashire -4 3 £95 -53.65% 4
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 27 July 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for SLA.

1 28 (34.15%) ITIL
2 23 (28.05%) Microsoft
3 21 (25.61%) Windows
4 16 (19.51%) Active Directory
5 15 (18.29%) Windows 7
6 14 (17.07%) Service Delivery
7 12 (14.63%) MS Office
7 12 (14.63%) Incident Management
8 11 (13.41%) SCCM
8 11 (13.41%) SQL
9 10 (12.20%) Service Management
10 9 (10.98%) Problem Management
10 9 (10.98%) Finance
10 9 (10.98%) MS Excel
11 8 (9.76%) Telecoms
11 8 (9.76%) Coaching
12 7 (8.54%) High Availability
12 7 (8.54%) Migration
12 7 (8.54%) Change Management
12 7 (8.54%) Configuration Management
12 7 (8.54%) .NET
12 7 (8.54%) SQL Server
12 7 (8.54%) Security Cleared
12 7 (8.54%) Agile Software Development
13 6 (7.32%) CCNA
13 6 (7.32%) Citrix
13 6 (7.32%) Cisco Certification
13 6 (7.32%) ITIL Certification
14 5 (6.10%) HP
14 5 (6.10%) DNS

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.10%) IIS
2 3 (3.66%) MS Exchange
2 3 (3.66%) Skype for Business
3 2 (2.44%) Exchange Server 2010
3 2 (2.44%) IBM Notes
4 1 (1.22%) Exchange Server 2003
4 1 (1.22%) Exchange Server 2007
4 1 (1.22%) Mule
4 1 (1.22%) SharePoint
4 1 (1.22%) SharePoint 2013
4 1 (1.22%) WebSphere
Applications
1 12 (14.63%) MS Office
2 9 (10.98%) MS Excel
3 1 (1.22%) MS PowerPoint
Business Applications
1 2 (2.44%) Infor M3
2 1 (1.22%) Oracle Assets
2 1 (1.22%) Oracle EBS
2 1 (1.22%) Oracle E-Business Tax
2 1 (1.22%) Oracle iProcurement
2 1 (1.22%) Oracle Payables
2 1 (1.22%) Oracle Subledger Accounting
Cloud Services
1 2 (2.44%) Office 365
Communications & Networking
1 5 (6.10%) DHCP
1 5 (6.10%) DNS
1 5 (6.10%) Internet
1 5 (6.10%) LAN
1 5 (6.10%) TCP/IP
1 5 (6.10%) VoIP
2 4 (4.88%) Firewall
2 4 (4.88%) WAN
3 3 (3.66%) VPN
4 2 (2.44%) F5 BIG-IP LTM
4 2 (2.44%) GSM
4 2 (2.44%) Network Security
4 2 (2.44%) Skype
4 2 (2.44%) UMTS
4 2 (2.44%) VLAN
4 2 (2.44%) WLAN
5 1 (1.22%) HSPA
5 1 (1.22%) Intrusion Detection
5 1 (1.22%) LTE
5 1 (1.22%) Radio Access Network
Database & Business Intelligence
1 7 (8.54%) SQL Server
2 3 (3.66%) Relational Database
3 1 (1.22%) RDBMS
Development Applications
1 2 (2.44%) Jenkins
2 1 (1.22%) Atlassian Bamboo
2 1 (1.22%) Git (software)
2 1 (1.22%) Hudson
General
1 9 (10.98%) Finance
2 8 (9.76%) Telecoms
3 4 (4.88%) Banking
4 3 (3.66%) Law
5 2 (2.44%) Local Government
6 1 (1.22%) French Language
6 1 (1.22%) Italian Language
6 1 (1.22%) Legal
6 1 (1.22%) Pharmaceutical
6 1 (1.22%) Publishing
6 1 (1.22%) Retail
6 1 (1.22%) Spanish Language
Job Titles
1 19 (23.17%) Analyst
2 12 (14.63%) Service Analyst
3 10 (12.20%) Service Desk Analyst
3 10 (12.20%) Service Manager
4 5 (6.10%) Administrator
4 5 (6.10%) Development Manager
5 4 (4.88%) Desktop Support
5 4 (4.88%) Software Development Manager
5 4 (4.88%) Software Manager
5 4 (4.88%) Support Analyst
5 4 (4.88%) Support Engineer
5 4 (4.88%) Systems Administrator
6 3 (3.66%) Desktop Engineer
6 3 (3.66%) Desktop Support Engineer
6 3 (3.66%) IT Administrator
6 3 (3.66%) IT Recruitment Resourcer
6 3 (3.66%) IT Resourcer
6 3 (3.66%) Recruitment Resourcer
6 3 (3.66%) Resourcer
6 3 (3.66%) Voice Engineer
Libraries, Frameworks & Software Standards
1 7 (8.54%) .NET
2 5 (6.10%) Ext JS
2 5 (6.10%) WCF
3 1 (1.22%) Apache Camel
3 1 (1.22%) CSS
3 1 (1.22%) Hibernate
3 1 (1.22%) JPA
3 1 (1.22%) jQuery
3 1 (1.22%) REST
3 1 (1.22%) Spring
3 1 (1.22%) Web Services
Miscellaneous
1 5 (6.10%) Client/Server
1 5 (6.10%) Driving Licence
2 4 (4.88%) Management Information System
3 3 (3.66%) Analytical Skills
3 3 (3.66%) Cyberthreat
4 2 (2.44%) Data Centre
4 2 (2.44%) Fat Client
4 2 (2.44%) Mainframe
4 2 (2.44%) PMI
4 2 (2.44%) Thin Client
4 2 (2.44%) Video Conferencing
4 2 (2.44%) Virtual Team
5 1 (1.22%) Celerra
5 1 (1.22%) CLARiiON
5 1 (1.22%) Clustering
5 1 (1.22%) CMDB
5 1 (1.22%) Computer Science
5 1 (1.22%) EPoS
5 1 (1.22%) iPhone
5 1 (1.22%) Statistics
Operating Systems
1 21 (25.61%) Windows
2 15 (18.29%) Windows 7
3 4 (4.88%) Windows 8
4 3 (3.66%) Apple iOS
4 3 (3.66%) Unix
4 3 (3.66%) Windows Server
4 3 (3.66%) Windows Server 2008
4 3 (3.66%) Windows XP
5 2 (2.44%) Android
5 2 (2.44%) Linux
5 2 (2.44%) Mac OS
5 2 (2.44%) Windows Server 2012
5 2 (2.44%) Windows Vista
6 1 (1.22%) Solaris
6 1 (1.22%) Windows 2000
6 1 (1.22%) Windows 2000 Server
6 1 (1.22%) Windows Server 2003
Processes & Methodologies
1 28 (34.15%) ITIL
2 14 (17.07%) Service Delivery
3 12 (14.63%) Incident Management
4 10 (12.20%) Service Management
5 9 (10.98%) Problem Management
6 8 (9.76%) Coaching
7 7 (8.54%) Agile Software Development
7 7 (8.54%) Change Management
7 7 (8.54%) Configuration Management
7 7 (8.54%) High Availability
7 7 (8.54%) Migration
8 5 (6.10%) ITSM
8 5 (6.10%) Line Management
8 5 (6.10%) Mentoring
8 5 (6.10%) Project Management
8 5 (6.10%) Web Accessibility
9 4 (4.88%) Continuous Improvement
9 4 (4.88%) Fault Management
9 4 (4.88%) Scrum
9 4 (4.88%) Supplier Management
Programming Languages
1 11 (13.41%) SQL
2 5 (6.10%) Java
3 3 (3.66%) PowerShell
4 2 (2.44%) C
4 2 (2.44%) JavaScript
4 2 (2.44%) JCL
4 2 (2.44%) PL/SQL
4 2 (2.44%) REXX
4 2 (2.44%) VB
5 1 (1.22%) C#
5 1 (1.22%) Perl
5 1 (1.22%) Shell Script
Qualifications
1 7 (8.54%) Security Cleared
2 6 (7.32%) CCNA
2 6 (7.32%) Cisco Certification
2 6 (7.32%) ITIL Certification
3 5 (6.10%) SC Cleared
4 4 (4.88%) Degree
5 3 (3.66%) MCP
5 3 (3.66%) MCSE
5 3 (3.66%) Microsoft Certification
6 2 (2.44%) CCENT
6 2 (2.44%) CISM
6 2 (2.44%) CISSP
6 2 (2.44%) ISEB
6 2 (2.44%) ISTQB
6 2 (2.44%) ISTQB Foundation Certification
6 2 (2.44%) PMI Certification
7 1 (1.22%) GCFA
7 1 (1.22%) GCFE
7 1 (1.22%) GREM
7 1 (1.22%) OSCP
Quality Assurance & Compliance
1 1 (1.22%) COBIT
1 1 (1.22%) ISO/IEC 27001
1 1 (1.22%) QA
System Software
1 16 (19.51%) Active Directory
2 3 (3.66%) VMware Infrastructure
2 3 (3.66%) XenApp
3 1 (1.22%) Citrix Presentation Server
3 1 (1.22%) Docker
3 1 (1.22%) EMC RecoverPoint
3 1 (1.22%) vCloud
3 1 (1.22%) VMware ESX
3 1 (1.22%) VMware ESXi
3 1 (1.22%) vSphere
3 1 (1.22%) XenDesktop
Systems Management
1 11 (13.41%) SCCM
2 2 (2.44%) CA Endevor
2 2 (2.44%) HP Quality Center
2 2 (2.44%) McAfee ePO
2 2 (2.44%) OpenView
2 2 (2.44%) Systems Management Server (SMS)
2 2 (2.44%) Tivoli
3 1 (1.22%) EMC NetWorker
3 1 (1.22%) Microsoft Clustering
3 1 (1.22%) NetBackup
3 1 (1.22%) Opscode Chef
3 1 (1.22%) Oracle RMAN
3 1 (1.22%) Puppet
3 1 (1.22%) Salt
3 1 (1.22%) SCSM
3 1 (1.22%) SmoothWall
Vendors
1 23 (28.05%) Microsoft
2 6 (7.32%) Citrix
3 5 (6.10%) HP
4 4 (4.88%) Cisco
4 4 (4.88%) Juniper
4 4 (4.88%) VMware
5 3 (3.66%) BroadSoft
5 3 (3.66%) Oracle
6 2 (2.44%) Altiris
6 2 (2.44%) Apple
6 2 (2.44%) F5
6 2 (2.44%) Infor
6 2 (2.44%) Intel Security
6 2 (2.44%) Lotus
6 2 (2.44%) Lumension
6 2 (2.44%) NetIQ
6 2 (2.44%) SAP
6 2 (2.44%) Splunk
6 2 (2.44%) Trustwave
7 1 (1.22%) LANDesk
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