The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North West
Rank 96 112 66
Rank change year-on-year
+16 -46
Contract jobs citing SLA 41 48 81
As % of all contract IT jobs located in the North West 1.58% 1.25% 2.39%
As % of the Quality Assurance & Compliance category 17.23% 12.50% 18.93%
Number of daily rates quoted 17 18 29
Median daily rate £225 £275 £170
Median daily rate % change year-on-year
-18.18% +61.76%
90% offered a daily rate of more than £91 £158 £110
10% offered a daily rate of more than £380 £367 £415
UK excluding London median daily rate £350 £325 £300
% change year-on-year
+7.69% +8.33%
Number of hourly rates quoted 6 5 11
Median hourly rate £12.50 £17.50 £18.50
Median hourly rate % change year-on-year
-28.57% -5.40%
90% offered a hourly rate of more than £11.00 £11.20 £15.00
10% offered a hourly rate of more than £20.20 £40.00 £49.50
UK excluding London median hourly rate £14.25 £15.00 £13.50
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
238 384 428
As % of all contract IT jobs located in the North West 9.18% 10.01% 12.64%
Number of daily rates quoted 147 225 228
Median daily rate £375 £375 £351
Median daily rate % change year-on-year
- +6.99%
90% offered a daily rate of more than £188 £200 £200
10% offered a daily rate of more than £531 £550 £573
UK excluding London median daily rate £400 £390 £380
% change year-on-year
+2.56% +2.63%
Number of hourly rates quoted 14 11 18
Median hourly rate £17.00 £40.00 £18.75
Median hourly rate % change year-on-year
-57.50% +113.33%
90% offered a hourly rate of more than £11.00 £14.00 £15.00
10% offered a hourly rate of more than £47.50 £85.59 £51.15
UK excluding London median hourly rate £20.75 £42.50 £22.50
% change year-on-year
-51.17% +88.88%

SLA
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 25 February 2017.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 22 £175 -47.16% 11
Cheshire +27 9 £85 -51.42% 3
Merseyside - 6 £350 -
Lancashire +14 2 £425 +41.66% 2
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 25 February 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for SLA.

1 35 (37.63%) Windows
2 29 (31.18%) ITIL
3 28 (30.11%) Service Management
4 23 (24.73%) MS Excel
5 21 (22.58%) Microsoft
6 17 (18.28%) ITSM
7 16 (17.20%) Linux
8 15 (16.13%) MS Office
8 15 (16.13%) Service Delivery
9 14 (15.05%) Security Cleared
10 13 (13.98%) Analytical Skills
11 12 (12.90%) Windows 7
11 12 (12.90%) Active Directory
12 11 (11.83%) Windows XP
13 10 (10.75%) AIX
13 10 (10.75%) Unix
13 10 (10.75%) Change Management
13 10 (10.75%) Finance
13 10 (10.75%) SC Cleared
13 10 (10.75%) SaaS
13 10 (10.75%) Service Design
14 9 (9.68%) IaaS
14 9 (9.68%) PaaS
14 9 (9.68%) Open Source
14 9 (9.68%) Data Management
14 9 (9.68%) SharePoint
14 9 (9.68%) Project Management
15 8 (8.60%) DNS
15 8 (8.60%) Windows 2000
15 8 (8.60%) VMware

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.68%) SharePoint
2 8 (8.60%) WebSphere
3 2 (2.15%) Exchange Server 2010
3 2 (2.15%) IBM Notes
3 2 (2.15%) MS Exchange
4 1 (1.08%) BizTalk Server
4 1 (1.08%) CMS
4 1 (1.08%) Confluence
4 1 (1.08%) Exchange Server 2007
4 1 (1.08%) IBM Domino
Applications
1 23 (24.73%) MS Excel
2 15 (16.13%) MS Office
3 7 (7.53%) MS PowerPoint
4 4 (4.30%) Spreadsheet
Business Applications
1 1 (1.08%) Infor M3
Cloud Services
1 10 (10.75%) SaaS
2 9 (9.68%) IaaS
2 9 (9.68%) PaaS
3 7 (7.53%) Office 365
4 4 (4.30%) Microsoft Azure
5 3 (3.23%) Amazon AWS
6 2 (2.15%) Cloud Computing
7 1 (1.08%) Azure Active Directory
Communications & Networking
1 8 (8.60%) DNS
2 7 (7.53%) LAN
3 6 (6.45%) WAN
4 3 (3.23%) SAN
5 2 (2.15%) 3G
5 2 (2.15%) Firewall
5 2 (2.15%) RNC
5 2 (2.15%) VoIP
5 2 (2.15%) VPN
6 1 (1.08%) 2G
6 1 (1.08%) 4G
6 1 (1.08%) DHCP
6 1 (1.08%) GSM
6 1 (1.08%) Internet
6 1 (1.08%) Node B
6 1 (1.08%) VLAN
6 1 (1.08%) WLAN
Database & Business Intelligence
1 3 (3.23%) SQL Server
2 1 (1.08%) Big Data
2 1 (1.08%) Data Warehouse
2 1 (1.08%) Oracle Database
2 1 (1.08%) Oracle Database 11g
2 1 (1.08%) Oracle Database 12c
Development Applications
1 2 (2.15%) Jenkins
1 2 (2.15%) JIRA
1 2 (2.15%) JMeter
1 2 (2.15%) Selenium
2 1 (1.08%) StarTeam
General
1 10 (10.75%) Finance
2 6 (6.45%) Banking
2 6 (6.45%) Telecoms
3 4 (4.30%) Manufacturing
4 3 (3.23%) Corporate Banking
4 3 (3.23%) Financial Institution
4 3 (3.23%) Legal
5 1 (1.08%) Local Government
Job Titles
1 25 (26.88%) Analyst
2 9 (9.68%) 2nd Line Support
3 8 (8.60%) Service Desk Support
4 7 (7.53%) Architect
4 7 (7.53%) IT Manager
4 7 (7.53%) Operations Analyst
4 7 (7.53%) Service Analyst
4 7 (7.53%) Support Analyst
5 6 (6.45%) 1st/2nd Line Support
5 6 (6.45%) Administrator
5 6 (6.45%) Field Engineer
5 6 (6.45%) Operations Engineer
5 6 (6.45%) Service Desk Analyst
5 6 (6.45%) Service Manager
6 5 (5.38%) 1st/2nd Line Desktop Support
6 5 (5.38%) 2nd Line Desktop Support
6 5 (5.38%) Desktop Support
6 5 (5.38%) Field Service Engineer
6 5 (5.38%) Senior Operations Engineer
6 5 (5.38%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (2.15%) .NET
1 2 (2.15%) XML
2 1 (1.08%) Web Services
Miscellaneous
1 13 (13.98%) Analytical Skills
2 7 (7.53%) Tandem
3 4 (4.30%) Data Centre
3 4 (4.30%) Driving Licence
3 4 (4.30%) Life Science
4 3 (3.23%) Enterprise Software
4 3 (3.23%) Fat Client
4 3 (3.23%) Hybrid Cloud
4 3 (3.23%) Thin Client
5 2 (2.15%) IBM XIV
6 1 (1.08%) CMDB
6 1 (1.08%) Mainframe
6 1 (1.08%) Mobile App
6 1 (1.08%) Smartcard
6 1 (1.08%) Smartphone
Operating Systems
1 35 (37.63%) Windows
2 16 (17.20%) Linux
3 12 (12.90%) Windows 7
4 11 (11.83%) Windows XP
5 10 (10.75%) AIX
5 10 (10.75%) Unix
6 8 (8.60%) Windows 2000
7 5 (5.38%) Windows Server
8 3 (3.23%) Windows 10
9 1 (1.08%) Solaris
9 1 (1.08%) Windows 8
9 1 (1.08%) Windows Server 2008
9 1 (1.08%) Windows Server 2012
Processes & Methodologies
1 29 (31.18%) ITIL
2 28 (30.11%) Service Management
3 17 (18.28%) ITSM
4 15 (16.13%) Service Delivery
5 10 (10.75%) Change Management
5 10 (10.75%) Service Design
6 9 (9.68%) Data Management
6 9 (9.68%) Open Source
6 9 (9.68%) Project Management
7 8 (8.60%) Problem Management
8 7 (7.53%) Coaching
8 7 (7.53%) Data Analysis
8 7 (7.53%) Mentoring
8 7 (7.53%) Operational Acceptance Testing
8 7 (7.53%) Release Management
9 6 (6.45%) Continuous Improvement
9 6 (6.45%) Incident Management
9 6 (6.45%) PRINCE2
9 6 (6.45%) Time Management
10 5 (5.38%) Agile Software Development
Programming Languages
1 2 (2.15%) C
1 2 (2.15%) Java
1 2 (2.15%) SQL
2 1 (1.08%) PL/SQL
2 1 (1.08%) PowerShell
2 1 (1.08%) Shell Script
2 1 (1.08%) T-SQL
Qualifications
1 14 (15.05%) Security Cleared
2 10 (10.75%) SC Cleared
3 8 (8.60%) BPSS Clearance
4 4 (4.30%) CCNA
4 4 (4.30%) Cisco Certification
4 4 (4.30%) ECDL
5 3 (3.23%) MCSE
5 3 (3.23%) Microsoft Certification
6 1 (1.08%) CCA
6 1 (1.08%) Citrix Certification
6 1 (1.08%) DBS Check
6 1 (1.08%) ITIL Foundation Certificate
6 1 (1.08%) MCP
Quality Assurance & Compliance
1 6 (6.45%) Disclosure Scotland
1 6 (6.45%) QA
2 1 (1.08%) COSHH
2 1 (1.08%) PMO
System Software
1 12 (12.90%) Active Directory
2 7 (7.53%) VMware Infrastructure
3 4 (4.30%) XenApp
4 3 (3.23%) Microsoft App-V
4 3 (3.23%) VMware ESX
5 1 (1.08%) Hyper-V
5 1 (1.08%) XenDesktop
Systems Management
1 3 (3.23%) SCCM
2 2 (2.15%) Microsoft Data Protection Manager
2 2 (2.15%) NetBackup
2 2 (2.15%) Tivoli
2 2 (2.15%) Tivoli Monitoring
3 1 (1.08%) AppDNA
3 1 (1.08%) Oracle Enterprise Manager
3 1 (1.08%) Oracle RMAN
3 1 (1.08%) SCOM
Vendors
1 21 (22.58%) Microsoft
2 8 (8.60%) VMware
3 7 (7.53%) Citrix
4 4 (4.30%) Cisco
4 4 (4.30%) SAP
5 3 (3.23%) AppSense
5 3 (3.23%) HP
5 3 (3.23%) Oracle
5 3 (3.23%) Remedy
5 3 (3.23%) Veritas
6 2 (2.15%) Altiris
6 2 (2.15%) Atlassian
6 2 (2.15%) Brocade
6 2 (2.15%) Dell
6 2 (2.15%) Fujitsu
6 2 (2.15%) IBM
6 2 (2.15%) Lotus
6 2 (2.15%) NetIQ
6 2 (2.15%) Wyse
7 1 (1.08%) IronPort