The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 131 107 77
Rank change year-on-year
-24 -30
Contract jobs citing SLA 35 51 61
As % of all contract IT jobs located in the North West 0.90% 1.39% 1.99%
As % of the Quality Assurance & Compliance category 11.36% 13.82% 22.43%
Number of daily rates quoted 26 12 18
Median daily rate £310 £321 £200
Median daily rate % change year-on-year
-3.50% +60.62%
90% offered a daily rate of more than £143 £168 £78
10% offered a daily rate of more than £438 £415 £329
UK excluding London median daily rate £300 £300 £300
Number of hourly rates quoted 1 14 12
Median hourly rate £13.00 £15.00 £15.50
Median hourly rate % change year-on-year
-13.33% -3.22%
UK excluding London median hourly rate £15.00 £15.50 £15.50
% change year-on-year
-3.22% -
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
308 369 272
As % of all contract IT jobs located in the North West 7.93% 10.07% 8.87%
Number of daily rates quoted 190 206 134
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £287 £280 £232
10% offered a daily rate of more than £583 £513 £636
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 6 23 24
Median hourly rate £80.00 £15.50 £16.50
Median hourly rate % change year-on-year
+416.12% -6.06%
90% offered a hourly rate of more than £37.50 £13.30 £11.30
10% offered a hourly rate of more than £85.59 £60.00 £40.00
UK excluding London median hourly rate £25.50 £25.00 £21.00
% change year-on-year
+2.00% +19.04%

SLA
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 24 May 2016.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 20 £320 +59.00% 17
Cheshire -15 11 £275 -31.25% 4
Lancashire +8 2 £313 +52.43% 4
Merseyside -9 1 £290 +18.97% 1
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 24 May 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for SLA.

1 30 (36.14%) ITIL
2 22 (26.51%) Microsoft
2 22 (26.51%) Service Delivery
3 15 (18.07%) Service Management
3 15 (18.07%) Windows
4 12 (14.46%) MS Office
5 11 (13.25%) Change Management
5 11 (13.25%) Incident Management
5 11 (13.25%) Problem Management
6 10 (12.05%) Windows 7
6 10 (12.05%) MS Excel
7 9 (10.84%) Coaching
8 8 (9.64%) Continuous Improvement
8 8 (9.64%) SQL
8 8 (9.64%) Active Directory
8 8 (9.64%) ITIL Certification
8 8 (9.64%) Migration
8 8 (9.64%) Security Cleared
9 7 (8.43%) SCCM
9 7 (8.43%) Agile Software Development
9 7 (8.43%) Finance
9 7 (8.43%) Cisco
9 7 (8.43%) TCP/IP
9 7 (8.43%) .NET
9 7 (8.43%) SQL Server
10 6 (7.23%) CCNA
10 6 (7.23%) Cisco Certification
10 6 (7.23%) Telecoms
10 6 (7.23%) Project Management
10 6 (7.23%) High Availability

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.02%) IIS
1 5 (6.02%) Skype for Business
2 2 (2.41%) SharePoint
3 1 (1.20%) MS Exchange
3 1 (1.20%) Mule
3 1 (1.20%) SharePoint 2010
3 1 (1.20%) SharePoint 2013
3 1 (1.20%) WebSphere
Applications
1 12 (14.46%) MS Office
2 10 (12.05%) MS Excel
3 1 (1.20%) MS PowerPoint
Business Applications
1 1 (1.20%) Oracle Assets
1 1 (1.20%) Oracle EBS
1 1 (1.20%) Oracle E-Business Tax
1 1 (1.20%) Oracle iProcurement
1 1 (1.20%) Oracle Payables
1 1 (1.20%) Oracle Subledger Accounting
Cloud Services
1 2 (2.41%) Office 365
Communications & Networking
1 7 (8.43%) TCP/IP
2 5 (6.02%) Firewall
3 4 (4.82%) DHCP
3 4 (4.82%) DNS
3 4 (4.82%) Internet
3 4 (4.82%) Network Security
3 4 (4.82%) Skype
3 4 (4.82%) VoIP
3 4 (4.82%) Wireless
4 3 (3.61%) LAN
4 3 (3.61%) VPN
4 3 (3.61%) WAN
5 2 (2.41%) BGP
5 2 (2.41%) FTP
5 2 (2.41%) GSM
5 2 (2.41%) HTTP
5 2 (2.41%) OSPF
5 2 (2.41%) SMTP
5 2 (2.41%) SNMP
5 2 (2.41%) UMTS
Database & Business Intelligence
1 7 (8.43%) SQL Server
2 1 (1.20%) Relational Database
Development Applications
1 1 (1.20%) Hudson
1 1 (1.20%) Jenkins
General
1 7 (8.43%) Finance
2 6 (7.23%) Telecoms
3 4 (4.82%) Banking
4 2 (2.41%) Marketing
4 2 (2.41%) Retail
5 1 (1.20%) French Language
5 1 (1.20%) Italian Language
5 1 (1.20%) Legal
5 1 (1.20%) Local Government
5 1 (1.20%) Pharmaceutical
5 1 (1.20%) Publishing
5 1 (1.20%) Retail Banking
5 1 (1.20%) Spanish Language
Job Titles
1 18 (21.69%) Analyst
2 15 (18.07%) Service Manager
3 13 (15.66%) Service Analyst
4 11 (13.25%) Service Desk Analyst
5 5 (6.02%) DBA
5 5 (6.02%) Delivery Manager
5 5 (6.02%) Development Manager
5 5 (6.02%) Network Engineer
5 5 (6.02%) Services Delivery Manager
6 4 (4.82%) Administrator
6 4 (4.82%) Software Development Manager
6 4 (4.82%) Software Manager
7 3 (3.61%) Desktop Support
7 3 (3.61%) IT Manager
7 3 (3.61%) Project Manager
7 3 (3.61%) Security Analyst
7 3 (3.61%) Support Engineer
8 2 (2.41%) Applications Specialist
8 2 (2.41%) Coordinator
8 2 (2.41%) Developer
Libraries, Frameworks & Software Standards
1 7 (8.43%) .NET
2 5 (6.02%) Ext JS
2 5 (6.02%) WCF
3 2 (2.41%) EDI
4 1 (1.20%) CSS
4 1 (1.20%) jQuery
Miscellaneous
1 5 (6.02%) Client/Server
1 5 (6.02%) Driving Licence
1 5 (6.02%) Management Information System
2 4 (4.82%) Statistics
3 3 (3.61%) Cyberthreat
3 3 (3.61%) Mainframe
3 3 (3.61%) PMI
4 2 (2.41%) Analytical Skills
4 2 (2.41%) Video Conferencing
5 1 (1.20%) Celerra
5 1 (1.20%) CLARiiON
5 1 (1.20%) CMDB
5 1 (1.20%) Computer Science
5 1 (1.20%) Data Structures
5 1 (1.20%) EMC VNX
5 1 (1.20%) EPoS
5 1 (1.20%) iPad
5 1 (1.20%) iPhone
5 1 (1.20%) NHS
5 1 (1.20%) Public Cloud
Operating Systems
1 15 (18.07%) Windows
2 10 (12.05%) Windows 7
3 5 (6.02%) Unix
4 3 (3.61%) Apple iOS
4 3 (3.61%) Windows 8
5 2 (2.41%) Android
5 2 (2.41%) Mac OS
5 2 (2.41%) Windows Vista
6 1 (1.20%) Linux
6 1 (1.20%) Solaris
6 1 (1.20%) Windows 2000 Server
6 1 (1.20%) Windows Server
6 1 (1.20%) Windows Server 2008
6 1 (1.20%) Windows XP
Processes & Methodologies
1 30 (36.14%) ITIL
2 22 (26.51%) Service Delivery
3 15 (18.07%) Service Management
4 11 (13.25%) Change Management
4 11 (13.25%) Incident Management
4 11 (13.25%) Problem Management
5 9 (10.84%) Coaching
6 8 (9.64%) Continuous Improvement
6 8 (9.64%) Migration
7 7 (8.43%) Agile Software Development
8 6 (7.23%) High Availability
8 6 (7.23%) Line Management
8 6 (7.23%) Project Management
9 5 (6.02%) Mentoring
9 5 (6.02%) Web Accessibility
10 4 (4.82%) Configuration Management
10 4 (4.82%) Fault Management
10 4 (4.82%) Information Security
10 4 (4.82%) ITSM
10 4 (4.82%) Supplier Management
Programming Languages
1 8 (9.64%) SQL
2 3 (3.61%) Java
2 3 (3.61%) Perl
3 2 (2.41%) JavaScript
3 2 (2.41%) JCL
3 2 (2.41%) PowerShell
3 2 (2.41%) Python
3 2 (2.41%) REXX
4 1 (1.20%) C
4 1 (1.20%) C#
4 1 (1.20%) PL/SQL
4 1 (1.20%) Shell Script
4 1 (1.20%) VB
Qualifications
1 8 (9.64%) ITIL Certification
1 8 (9.64%) Security Cleared
2 6 (7.23%) CCNA
2 6 (7.23%) Cisco Certification
3 4 (4.82%) MCP
3 4 (4.82%) SC Cleared
4 3 (3.61%) Degree
4 3 (3.61%) PMI Certification
5 2 (2.41%) CCENT
5 2 (2.41%) CISM
5 2 (2.41%) CISSP
5 2 (2.41%) ISEB
6 1 (1.20%) CCNP
6 1 (1.20%) GCFA
6 1 (1.20%) GCFE
6 1 (1.20%) GIAC
6 1 (1.20%) GREM
6 1 (1.20%) HND
6 1 (1.20%) ISTQB
6 1 (1.20%) OSCP
Quality Assurance & Compliance
1 1 (1.20%) COBIT
1 1 (1.20%) ISO/IEC 27001
1 1 (1.20%) QA
System Software
1 8 (9.64%) Active Directory
2 2 (2.41%) XenApp
3 1 (1.20%) Citrix Presentation Server
3 1 (1.20%) Docker
3 1 (1.20%) EMC RecoverPoint
3 1 (1.20%) VMware Infrastructure
Systems Management
1 7 (8.43%) SCCM
2 3 (3.61%) OpenView
3 2 (2.41%) CA Endevor
3 2 (2.41%) Cisco CUCM
3 2 (2.41%) McAfee ePO
3 2 (2.41%) Systems Management Server (SMS)
4 1 (1.20%) CA Wily
4 1 (1.20%) EMC NetWorker
4 1 (1.20%) HP Quality Center
4 1 (1.20%) NetBackup
4 1 (1.20%) Opscode Chef
4 1 (1.20%) Oracle RMAN
4 1 (1.20%) Puppet
4 1 (1.20%) Salt
4 1 (1.20%) SmoothWall
Vendors
1 22 (26.51%) Microsoft
2 7 (8.43%) Cisco
3 5 (6.02%) Citrix
3 5 (6.02%) HP
3 5 (6.02%) Juniper
4 3 (3.61%) Oracle
5 2 (2.41%) Apple
5 2 (2.41%) Aruba
5 2 (2.41%) F5
5 2 (2.41%) Fortinet
5 2 (2.41%) Intel Security
5 2 (2.41%) Lumension
5 2 (2.41%) Palo Alto
5 2 (2.41%) SAP
5 2 (2.41%) ServiceNow
5 2 (2.41%) Splunk
5 2 (2.41%) Trustwave
5 2 (2.41%) VMware
6 1 (1.20%) Altiris
6 1 (1.20%) Brocade
Leyland, Lancashire
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