The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 88 79 75
Rank change year-on-year
-9 -4
Contract jobs citing SLA 65 58 58
As % of all contract IT jobs located in the North West 1.64% 1.87% 2.08%
As % of the Quality Assurance & Compliance category 19.12% 29.29% 35.58%
Number of daily rates quoted 21 18 22
Average daily rate
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of your Daily Rate
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£293 £133 £325
Average daily rate % change year-on-year
+120.75% -59.23%
90% offered a daily rate of more than £200 £100 £140
10% offered a daily rate of more than £375 £440 £380
UK excluding London average daily rate £280 £273 £300
% change year-on-year
+2.75% -9.16%
Number of hourly rates quoted 11 18 13
Average hourly rate £15.00 £16.50 £17.50
Average hourly rate % change year-on-year
-9.09% -5.71%
90% offered a hourly rate of more than £12.50 £9.50 £10.50
10% offered a hourly rate of more than £16.00 £48.40 £20.90
UK excluding London average hourly rate £15.77 £17.50 £15.50
% change year-on-year
-9.88% +12.90%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
340 198 163
As % of all contract IT jobs located in the North West 8.56% 6.37% 5.85%
Number of daily rates quoted 206 99 72
Average daily rate £406 £375 £325
Average daily rate % change year-on-year
+8.33% +15.38%
90% offered a daily rate of more than £288 £180 £213
10% offered a daily rate of more than £650 £525 £413
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 14 23 21
Average hourly rate £15.64 £17.00 £17.50
Average hourly rate % change year-on-year
-8.02% -2.85%
90% offered a hourly rate of more than £12.95 £9.50 £10.75
10% offered a hourly rate of more than £21.64 £52.00 £20.50
UK excluding London average hourly rate £21.55 £20.00 £17.50
% change year-on-year
+7.75% +14.28%

SLA
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the North West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 5 August 2015.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 5 August 2015.

SLA Hourly Rate Histogram in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 34 £250 +76.67% 20
Cheshire -14 18 £387 +287.03% 7
Merseyside -12 6 £293 -35.00% 4
Cumbria -15 3 £235 - 2
Lancashire -9 1 £205 -
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 5 August 2015, IT contractor jobs across the North West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 54 (44.26%) ITIL
2 40 (32.79%) Windows
3 34 (27.87%) Microsoft
4 26 (21.31%) MS Office
5 23 (18.85%) Service Management
5 23 (18.85%) Incident Management
6 19 (15.57%) MS Excel
7 18 (14.75%) Active Directory
8 17 (13.93%) Problem Management
9 15 (12.30%) Windows 7
10 14 (11.48%) Telecoms
10 14 (11.48%) DNS
10 14 (11.48%) Service Delivery
11 13 (10.66%) Cisco
11 13 (10.66%) Security Cleared
11 13 (10.66%) Degree
12 12 (9.84%) Finance
12 12 (9.84%) Change Management
13 11 (9.02%) Project Management
13 11 (9.02%) Citrix
13 11 (9.02%) Microsoft Certification
13 11 (9.02%) SC Cleared
13 11 (9.02%) Windows 8
13 11 (9.02%) Coaching
14 10 (8.20%) MS Exchange
14 10 (8.20%) DHCP
15 9 (7.38%) TCP/IP
15 9 (7.38%) MCP
15 9 (7.38%) SCCM
15 9 (7.38%) Windows Server 2008

SLA
Top Related IT Skills in the North West by Category

For the 6 months to 5 August 2015, IT contractor jobs across the North West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.20%) MS Exchange
2 5 (4.10%) Exchange Server 2007
3 4 (3.28%) Lync
3 4 (3.28%) Exchange Server 2010
3 4 (3.28%) IBM Notes
3 4 (3.28%) Exchange Server 2013
4 3 (2.46%) CICS
4 3 (2.46%) TPMS
5 1 (0.82%) SharePoint 2010
5 1 (0.82%) SharePoint 2013
5 1 (0.82%) SharePoint
Applications
1 26 (21.31%) MS Office
2 19 (15.57%) MS Excel
3 4 (3.28%) MS Project
Business Applications
1 1 (0.82%) Oracle Financials
1 1 (0.82%) Hyperion Planning
Cloud Services
1 5 (4.10%) Office 365
2 1 (0.82%) Cloud Computing
Communications & Networking
1 14 (11.48%) DNS
2 10 (8.20%) DHCP
3 9 (7.38%) TCP/IP
4 8 (6.56%) Firewall
5 7 (5.74%) Internet
5 7 (5.74%) GSM
5 7 (5.74%) UMTS
5 7 (5.74%) Radio Access Network
6 6 (4.92%) 4G
6 6 (4.92%) ATM
6 6 (4.92%) Ethernet
6 6 (4.92%) SDH
6 6 (4.92%) RNC
7 5 (4.10%) Intranet
7 5 (4.10%) WAN
8 4 (3.28%) VoIP
8 4 (3.28%) LAN
9 3 (2.46%) HTTP
9 3 (2.46%) SAN
9 3 (2.46%) Cisco ASA
Database & Business Intelligence
1 1 (0.82%) SQL Server
1 1 (0.82%) Cognos Powerplay
1 1 (0.82%) Cognos Impromptu
1 1 (0.82%) DTS
1 1 (0.82%) DataStage
1 1 (0.82%) ReportNet
1 1 (0.82%) SQL Server Integration Services
1 1 (0.82%) Cognos Transformer
Development Applications
1 2 (1.64%) MSI
1 2 (1.64%) InstallShield
2 1 (0.82%) VSS/SourceSafe
General
1 14 (11.48%) Telecoms
2 12 (9.84%) Finance
3 6 (4.92%) Banking
4 3 (2.46%) Pharmaceutical
4 3 (2.46%) Manufacturing
5 2 (1.64%) Retail
5 2 (1.64%) Billing
6 1 (0.82%) Retail Banking
6 1 (0.82%) Legal
Job Titles
1 52 (42.62%) Analyst
2 35 (28.69%) Service Analyst
3 29 (23.77%) Service Desk Analyst
4 12 (9.84%) 1st Line Support
4 12 (9.84%) Support Analyst
5 11 (9.02%) 2nd Line Support
6 8 (6.56%) Support Engineer
7 7 (5.74%) Consultant
8 6 (4.92%) Desktop Support
8 6 (4.92%) Field Engineer
8 6 (4.92%) Technical Analyst
9 5 (4.10%) Service Manager
10 4 (3.28%) Network Analyst
10 4 (3.28%) Infrastructure Engineer
10 4 (3.28%) Architect
10 4 (3.28%) Project Manager
10 4 (3.28%) Technical Support
10 4 (3.28%) Team Leader
10 4 (3.28%) Telecoms Project Manager
11 3 (2.46%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 6 (4.92%) HTML
2 2 (1.64%) .NET
2 2 (1.64%) Application Packaging
2 2 (1.64%) Memcached
2 2 (1.64%) 802.1X
3 1 (0.82%) Natural Language Processing
3 1 (0.82%) ASP.NET
Miscellaneous
1 6 (4.92%) Device Driver
2 5 (4.10%) Blackberry
3 4 (3.28%) Data Centre
4 3 (2.46%) Analytical Skills
4 3 (2.46%) CMDB
5 2 (1.64%) iPad
5 2 (1.64%) Management Information System
5 2 (1.64%) Replication
5 2 (1.64%) Statistics
5 2 (1.64%) Life Science
6 1 (0.82%) Thin Client
6 1 (0.82%) Computer Science
6 1 (0.82%) PKI
6 1 (0.82%) AS400
6 1 (0.82%) Enterprise Storage
6 1 (0.82%) Fat Client
6 1 (0.82%) Data Structures
Operating Systems
1 40 (32.79%) Windows
2 15 (12.30%) Windows 7
3 11 (9.02%) Windows 8
4 9 (7.38%) Windows Server 2008
5 7 (5.74%) Apple iOS
6 6 (4.92%) Linux
7 5 (4.10%) Windows XP
7 5 (4.10%) BlackBerry OS
7 5 (4.10%) Android
8 4 (3.28%) Windows Server 2003
8 4 (3.28%) UNIX
9 3 (2.46%) Windows NT
9 3 (2.46%) Windows Vista
10 2 (1.64%) Windows Server 2012
10 2 (1.64%) Mac OS X
11 1 (0.82%) Windows 2000
11 1 (0.82%) AIX
11 1 (0.82%) Data ONTAP
Processes & Methodologies
1 54 (44.26%) ITIL
2 23 (18.85%) Service Management
2 23 (18.85%) Incident Management
3 17 (13.93%) Problem Management
4 14 (11.48%) Service Delivery
5 12 (9.84%) Change Management
6 11 (9.02%) Project Management
6 11 (9.02%) Coaching
7 8 (6.56%) Line Management
7 8 (6.56%) PRINCE2
7 8 (6.56%) Stakeholder Management
8 7 (5.74%) Agile Software Development
9 6 (4.92%) WFM
9 6 (4.92%) Mentoring
10 5 (4.10%) Risk Management
11 4 (3.28%) Quality Management
11 4 (3.28%) Kalman Filter
12 3 (2.46%) Time Management
12 3 (2.46%) Supplier Management
13 2 (1.64%) Load Balancing
Programming Languages
1 4 (3.28%) Perl
1 4 (3.28%) SQL
2 2 (1.64%) PHP
2 2 (1.64%) Python
2 2 (1.64%) Bash Shell
3 1 (0.82%) C
3 1 (0.82%) PowerShell
3 1 (0.82%) VBScript
3 1 (0.82%) VB
Qualifications
1 13 (10.66%) Degree
1 13 (10.66%) Security Cleared
2 11 (9.02%) SC Cleared
2 11 (9.02%) Microsoft Certification
3 9 (7.38%) MCP
4 7 (5.74%) MCSE
4 7 (5.74%) MCSA
4 7 (5.74%) Cisco Certification
5 6 (4.92%) PRINCE2 Certification
5 6 (4.92%) MCITP
6 4 (3.28%) A+ Certification
6 4 (3.28%) CCNA
7 3 (2.46%) Citrix Certification
8 2 (1.64%) CCA
8 2 (1.64%) CCNP
8 2 (1.64%) VMware Certified Professional (VCP)
8 2 (1.64%) MCTS
8 2 (1.64%) ACSP
8 2 (1.64%) ITIL Foundation Certificate
9 1 (0.82%) ITIL Certification
Quality Assurance & Compliance
1 3 (2.46%) QA
2 1 (0.82%) ISO/IEC 27001
System Software
1 18 (14.75%) Active Directory
2 7 (5.74%) Hyper-V
3 6 (4.92%) VMware Infrastructure
4 5 (4.10%) XenApp
5 3 (2.46%) Microsoft App-V
5 3 (2.46%) BitLocker
6 2 (1.64%) iptables
6 2 (1.64%) XenDesktop
6 2 (1.64%) Varnish
6 2 (1.64%) Squid
6 2 (1.64%) Postfix
7 1 (0.82%) XenServer
7 1 (0.82%) Terminal Services
7 1 (0.82%) VMware ESX
7 1 (0.82%) VMware ESXi
Systems Management
1 9 (7.38%) SCCM
2 7 (5.74%) OpenView
3 5 (4.10%) SCOM
4 4 (3.28%) Systems Management Server (SMS)
5 2 (1.64%) Nagios
5 2 (1.64%) Backup Exec
5 2 (1.64%) Puppet
5 2 (1.64%) Cisco CUCM
6 1 (0.82%) SCOrch
6 1 (0.82%) OVSD
Vendors
1 34 (27.87%) Microsoft
2 13 (10.66%) Cisco
3 11 (9.02%) Citrix
4 9 (7.38%) VMware
5 8 (6.56%) HP
6 6 (4.92%) Ericsson
6 6 (4.92%) McAfee
6 6 (4.92%) Nokia Solutions and Networks
7 4 (3.28%) Lotus
8 3 (2.46%) WatchGuard
9 2 (1.64%) Veeam
9 2 (1.64%) ServiceNow
9 2 (1.64%) Aruba
9 2 (1.64%) Sophos
9 2 (1.64%) Brocade
9 2 (1.64%) Fortinet
9 2 (1.64%) AppSense
9 2 (1.64%) Teradata
9 2 (1.64%) Apple
9 2 (1.64%) Symantec
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