The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 59 77 67
Rank change year-on-year
+18 -10
Contract jobs citing SLA 86 59 67
As % of all contract IT jobs located in the North West 2.66% 2.08% 2.22%
As % of the Quality Assurance & Compliance category 38.74% 25.65% 38.07%
Number of daily rates quoted 45 21 23
Average daily rate
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of your Daily Rate
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£170 £300 £308
Average daily rate % change year-on-year
-43.33% -2.43%
90% offered a daily rate of more than £110 £110 £125
10% offered a daily rate of more than £442 £410 £445
UK excluding London average daily rate £270 £300 £275
% change year-on-year
-10.00% +9.09%
Number of hourly rates quoted 10 10 3
Average hourly rate £15.00 £17.15 £16.50
Average hourly rate % change year-on-year
-12.53% +3.93%
90% offered a hourly rate of more than £10.93 £13.95 £16.30
10% offered a hourly rate of more than £18.25 £29.00 £18.50
UK excluding London average hourly rate £14.50 £15.00 £16.25
% change year-on-year
-3.33% -7.69%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
222 230 176
As % of all contract IT jobs located in the North West 6.87% 8.12% 5.84%
Number of daily rates quoted 118 103 81
Average daily rate £325 £325 £337
Average daily rate % change year-on-year
- -3.41%
90% offered a daily rate of more than £110 £175 £152
10% offered a daily rate of more than £563 £454 £450
UK excluding London average daily rate £368 £350 £350
% change year-on-year
+5.00% -
Number of hourly rates quoted 15 17 8
Average hourly rate £15.00 £20.00 £19.00
Average hourly rate % change year-on-year
-25.00% +5.26%
90% offered a hourly rate of more than £11.20 £14.80 £16.15
10% offered a hourly rate of more than £22.60 £44.00 £68.00
UK excluding London average hourly rate £18.75 £18.55 £20.00
% change year-on-year
+1.07% -7.25%

SLA
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the North West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 19 December 2014.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 19 December 2014.

SLA Hourly Rate Histogram in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +26 36 £110 -69.01% 7
Manchester -12 25 £325 +169.70% 15
Merseyside -6 10 £170 -56.12% 1
Lancashire -16 10 £240 -22.62%
Cumbria - 3 - - 2
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT contractor jobs across the North West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 62 (43.97%) ITIL
2 50 (35.46%) MS Office
3 49 (34.75%) Service Management
3 49 (34.75%) Security Cleared
4 48 (34.04%) Microsoft
5 42 (29.79%) Windows
5 42 (29.79%) SC Cleared
6 34 (24.11%) MS Excel
7 33 (23.40%) HP
8 29 (20.57%) Service Delivery
8 29 (20.57%) Finance
9 24 (17.02%) Lotus
9 24 (17.02%) IBM Notes
10 23 (16.31%) MCP
10 23 (16.31%) Windows 7
11 22 (15.60%) OpenView
11 22 (15.60%) Systems Management Server (SMS)
12 21 (14.89%) Active Directory
13 20 (14.18%) Windows XP
14 19 (13.48%) Citrix
15 18 (12.77%) Incident Management
16 17 (12.06%) Blackberry
17 15 (10.64%) Telecoms
17 15 (10.64%) Windows Vista
18 14 (9.93%) Problem Management
19 12 (8.51%) SCCM
19 12 (8.51%) Software Deployment
20 11 (7.80%) AppSense
20 11 (7.80%) CA
20 11 (7.80%) Root Cause Analysis

SLA
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT contractor jobs across the North West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 24 (17.02%) IBM Notes
2 9 (6.38%) SharePoint
3 5 (3.55%) MS Exchange
3 5 (3.55%) CICS
4 3 (2.13%) Oracle Service Bus
4 3 (2.13%) WebLogic
4 3 (2.13%) IIS
4 3 (2.13%) Documentum
5 2 (1.42%) CMS
5 2 (1.42%) Exchange Server 2010
Applications
1 50 (35.46%) MS Office
2 34 (24.11%) MS Excel
3 1 (0.71%) Spreadsheet
3 1 (0.71%) MS Project
Business Applications
1 6 (4.26%) Oracle EBS
2 2 (1.42%) SAP HR
2 2 (1.42%) Oracle Applications
2 2 (1.42%) Oracle EBS R12
3 1 (0.71%) SAP Oil and Gas
3 1 (0.71%) SAP FI
Cloud Services
1 5 (3.55%) SaaS
Communications & Networking
1 5 (3.55%) VPN
1 5 (3.55%) SAN
2 3 (2.13%) 4G
2 3 (2.13%) LAN
2 3 (2.13%) WAN
2 3 (2.13%) TCP/IP
2 3 (2.13%) Intranet
3 2 (1.42%) DNS
3 2 (1.42%) DHCP
3 2 (1.42%) VoIP
3 2 (1.42%) Wireless
3 2 (1.42%) 3G
4 1 (0.71%) Network Security
4 1 (0.71%) Unified Communications
4 1 (0.71%) Wi-Fi
4 1 (0.71%) 2G
4 1 (0.71%) Ethernet
Database & Business Intelligence
1 3 (2.13%) BODI
1 3 (2.13%) Oracle Database
1 3 (2.13%) SQL Server
2 2 (1.42%) MS Access
General
1 29 (20.57%) Finance
2 15 (10.64%) Telecoms
3 6 (4.26%) Banking
4 3 (2.13%) Retail
5 1 (0.71%) Billing
5 1 (0.71%) Dutch Language
5 1 (0.71%) German Language
5 1 (0.71%) General Ledger
5 1 (0.71%) Military
Job Titles
1 65 (46.10%) Analyst
2 41 (29.08%) Service Analyst
3 36 (25.53%) Service Desk Analyst
4 12 (8.51%) Desktop Support
5 11 (7.80%) Support Engineer
5 11 (7.80%) Support Analyst
6 8 (5.67%) Operations Manager
6 8 (5.67%) Service Manager
7 6 (4.26%) Developer
7 6 (4.26%) Help Desk Analyst
7 6 (4.26%) Desktop Support Engineer
7 6 (4.26%) Desktop Engineer
7 6 (4.26%) Delivery Manager
8 5 (3.55%) 1st Line Support
8 5 (3.55%) Services Delivery Manager
9 4 (2.84%) Infrastructure Analyst
9 4 (2.84%) 2nd Line Support
9 4 (2.84%) Problem Manager
9 4 (2.84%) Services Delivery Analyst
10 3 (2.13%) Desktop Analyst
Libraries, Frameworks & Software Standards
1 3 (2.13%) EDI
2 1 (0.71%) Application Packaging
2 1 (0.71%) SAP XI
2 1 (0.71%) JDBC
2 1 (0.71%) Web Services
Miscellaneous
1 17 (12.06%) Blackberry
2 9 (6.38%) Analytical Skills
2 9 (6.38%) Performance Metrics
3 6 (4.26%) Statistics
4 3 (2.13%) CMDB
4 3 (2.13%) Enterprise Software
4 3 (2.13%) Management Information System
5 2 (1.42%) Thin Client
5 2 (1.42%) GIS
5 2 (1.42%) iPad
5 2 (1.42%) Fat Client
6 1 (0.71%) Video Conferencing
6 1 (0.71%) Reference Data
6 1 (0.71%) Client/Server
Operating Systems
1 42 (29.79%) Windows
2 23 (16.31%) Windows 7
3 20 (14.18%) Windows XP
4 15 (10.64%) Windows Vista
5 6 (4.26%) UNIX
5 6 (4.26%) Windows Server 2008
6 5 (3.55%) Windows NT
6 5 (3.55%) Windows Server 2003
7 3 (2.13%) Apple iOS
7 3 (2.13%) HPUX
7 3 (2.13%) Solaris
8 2 (1.42%) Linux
8 2 (1.42%) Windows 2000
9 1 (0.71%) Windows Mobile
9 1 (0.71%) Red Hat Enterprise Linux
9 1 (0.71%) Android
9 1 (0.71%) Windows 8
Processes & Methodologies
1 62 (43.97%) ITIL
2 49 (34.75%) Service Management
3 29 (20.57%) Service Delivery
4 18 (12.77%) Incident Management
5 14 (9.93%) Problem Management
6 12 (8.51%) Software Deployment
7 11 (7.80%) Root Cause Analysis
8 10 (7.09%) Line Management
9 9 (6.38%) Change Management
9 9 (6.38%) Project Management
10 8 (5.67%) Coaching
11 6 (4.26%) Risk Management
11 6 (4.26%) Operations Management
12 5 (3.55%) PDM
12 5 (3.55%) Procure-to-pay
12 5 (3.55%) ITIL V3
12 5 (3.55%) Continuous Improvement
12 5 (3.55%) Change Control
12 5 (3.55%) CMMI
12 5 (3.55%) Validation
Programming Languages
1 7 (4.96%) SQL
2 5 (3.55%) C
3 3 (2.13%) Shell Script
3 3 (2.13%) PL/SQL
4 1 (0.71%) Java
Qualifications
1 49 (34.75%) Security Cleared
2 42 (29.79%) SC Cleared
3 23 (16.31%) MCP
4 5 (3.55%) Degree
4 5 (3.55%) Cisco Certification
5 4 (2.84%) ITIL Certification
5 4 (2.84%) CCNA
6 3 (2.13%) CRISC
6 3 (2.13%) CISSP
7 2 (1.42%) Microsoft Certification
7 2 (1.42%) CCNP
7 2 (1.42%) BC Cleared
8 1 (0.71%) CTC Cleared
8 1 (0.71%) Chartered Engineer
8 1 (0.71%) MCSE
Quality Assurance & Compliance
1 2 (1.42%) QA
System Software
1 21 (14.89%) Active Directory
2 10 (7.09%) Microsoft App-V
3 4 (2.84%) VMware Infrastructure
4 2 (1.42%) XenApp
5 1 (0.71%) Oracle RAC
5 1 (0.71%) XenDesktop
Systems Management
1 22 (15.60%) OpenView
1 22 (15.60%) Systems Management Server (SMS)
2 12 (8.51%) SCCM
3 1 (0.71%) Symantec Enterprise Vault
Vendors
1 48 (34.04%) Microsoft
2 33 (23.40%) HP
3 24 (17.02%) Lotus
4 19 (13.48%) Citrix
5 11 (7.80%) AppSense
5 11 (7.80%) CA
6 10 (7.09%) Lumension
7 9 (6.38%) Cisco
8 7 (4.96%) Oracle
9 4 (2.84%) EMC
9 4 (2.84%) IBM
9 4 (2.84%) SAP
9 4 (2.84%) VMware
9 4 (2.84%) Remedy
10 3 (2.13%) F5
10 3 (2.13%) Business Objects
10 3 (2.13%) Compuware
10 3 (2.13%) Informatica
11 1 (0.71%) Mitel
11 1 (0.71%) Redback
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