The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North West
Rank 91 126 62
Rank change year-on-year
+35 -64
Contract jobs citing SLA 46 29 79
As % of all contract IT jobs located in the North West 1.75% 0.74% 2.57%
As % of the Quality Assurance & Compliance category 21.20% 8.17% 26.33%
Number of daily rates quoted 16 10 40
Median daily rate £340 £313 £170
Median daily rate % change year-on-year
+8.80% +83.82%
90% offered a daily rate of more than £138 £98 £110
10% offered a daily rate of more than £418 £455 £453
UK excluding London median daily rate £350 £320 £275
% change year-on-year
+9.37% +16.36%
Number of hourly rates quoted 4 5 9
Median hourly rate £11.00 £22.50 £15.00
Median hourly rate % change year-on-year
-51.11% +50.00%
UK excluding London median hourly rate £15.96 £18.50 £15.00
% change year-on-year
-13.71% +23.33%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
217 355 300
As % of all contract IT jobs located in the North West 8.25% 9.06% 9.75%
Number of daily rates quoted 127 219 178
Median daily rate £400 £405 £361
Median daily rate % change year-on-year
-1.23% +12.11%
90% offered a daily rate of more than £240 £250 £170
10% offered a daily rate of more than £550 £563 £563
UK excluding London median daily rate £403 £400 £375
% change year-on-year
+0.62% +6.66%
Number of hourly rates quoted 8 11 15
Median hourly rate £36.25 £40.00 £16.84
Median hourly rate % change year-on-year
-9.37% +137.60%
90% offered a hourly rate of more than £11.00 £15.00 £10.55
10% offered a hourly rate of more than £47.75 £52.47 £22.60
UK excluding London median hourly rate £23.00 £41.50 £24.50
% change year-on-year
-44.57% +69.38%

SLA
Jobs Demand Trend in the North West

The demand trend of contract jobs across the North West region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 18 January 2017.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 18 January 2017.

SLA Hourly Rate Histogram in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +30 14 £350 +154.54% 2
Manchester +13 14 £275 -20.00% 14
Merseyside +6 7 £350 - 1
Lancashire +3 7 £343 -42.91% 2
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 18 January 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for SLA.

1 35 (35.35%) ITIL
2 34 (34.34%) Windows
3 27 (27.27%) Service Management
4 25 (25.25%) Microsoft
5 24 (24.24%) MS Excel
6 17 (17.17%) Security Cleared
7 16 (16.16%) Windows 7
7 16 (16.16%) Windows XP
7 16 (16.16%) MS Office
7 16 (16.16%) Active Directory
8 15 (15.15%) ITSM
9 14 (14.14%) Service Delivery
10 13 (13.13%) Linux
10 13 (13.13%) SC Cleared
11 11 (11.11%) Change Management
12 10 (10.10%) Finance
12 10 (10.10%) AIX
12 10 (10.10%) Unix
13 9 (9.09%) SharePoint
13 9 (9.09%) Problem Management
13 9 (9.09%) Open Source
13 9 (9.09%) Data Management
13 9 (9.09%) Service Design
14 8 (8.08%) Analytical Skills
14 8 (8.08%) BPSS Clearance
14 8 (8.08%) WebSphere
14 8 (8.08%) Windows 2000
15 7 (7.07%) DNS
15 7 (7.07%) VMware
15 7 (7.07%) Incident Management

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.09%) SharePoint
2 8 (8.08%) WebSphere
3 4 (4.04%) MS Exchange
4 3 (3.03%) Exchange Server 2010
5 2 (2.02%) Exchange Server 2013
5 2 (2.02%) IBM Notes
6 1 (1.01%) BizTalk Server
6 1 (1.01%) CMS
6 1 (1.01%) Exchange Server 2003
6 1 (1.01%) Exchange Server 2007
6 1 (1.01%) IBM Domino
6 1 (1.01%) SharePoint 2010
6 1 (1.01%) SharePoint 2013
6 1 (1.01%) Skype for Business
Applications
1 24 (24.24%) MS Excel
2 16 (16.16%) MS Office
3 7 (7.07%) MS PowerPoint
4 3 (3.03%) Spreadsheet
Business Applications
1 1 (1.01%) Infor M3
Cloud Services
1 7 (7.07%) IaaS
1 7 (7.07%) PaaS
1 7 (7.07%) SaaS
2 5 (5.05%) Office 365
3 3 (3.03%) Amazon AWS
3 3 (3.03%) Microsoft Azure
4 1 (1.01%) Azure Active Directory
4 1 (1.01%) Cloud Computing
Communications & Networking
1 7 (7.07%) DNS
2 5 (5.05%) LAN
2 5 (5.05%) WAN
3 4 (4.04%) SAN
4 3 (3.03%) DHCP
4 3 (3.03%) Firewall
5 2 (2.02%) 3G
5 2 (2.02%) RNC
5 2 (2.02%) WLAN
6 1 (1.01%) 2G
6 1 (1.01%) 4G
6 1 (1.01%) GSM
6 1 (1.01%) Internet
6 1 (1.01%) MPLS
6 1 (1.01%) Node B
6 1 (1.01%) TCP/IP
6 1 (1.01%) VLAN
6 1 (1.01%) VPN
Database & Business Intelligence
1 3 (3.03%) SQL Server
2 1 (1.01%) Big Data
2 1 (1.01%) Data Warehouse
2 1 (1.01%) Oracle Database
2 1 (1.01%) Oracle Database 11g
2 1 (1.01%) Oracle Database 12c
Development Applications
1 3 (3.03%) JIRA
2 2 (2.02%) Jenkins
2 2 (2.02%) JMeter
2 2 (2.02%) Selenium
3 1 (1.01%) StarTeam
General
1 10 (10.10%) Finance
2 7 (7.07%) Banking
3 6 (6.06%) Telecoms
4 3 (3.03%) Corporate Banking
4 3 (3.03%) Financial Institution
5 1 (1.01%) Law
5 1 (1.01%) Local Government
5 1 (1.01%) Manufacturing
5 1 (1.01%) Retail
Job Titles
1 21 (21.21%) Analyst
2 9 (9.09%) 2nd Line Support
2 9 (9.09%) Administrator
2 9 (9.09%) Architect
3 8 (8.08%) Service Desk Support
4 7 (7.07%) Service Analyst
5 6 (6.06%) 1st/2nd Line Support
5 6 (6.06%) Field Engineer
5 6 (6.06%) Operations Analyst
5 6 (6.06%) Service Desk Analyst
6 5 (5.05%) 1st/2nd Line Desktop Support
6 5 (5.05%) 2nd Line Desktop Support
6 5 (5.05%) IT Manager
6 5 (5.05%) Operations Engineer
6 5 (5.05%) Senior Architect
6 5 (5.05%) Senior Operations Engineer
6 5 (5.05%) Service Architect
6 5 (5.05%) Service Manager
6 5 (5.05%) Windows Administrator
6 5 (5.05%) Windows Systems Administrator
Libraries, Frameworks & Software Standards
1 2 (2.02%) .NET
1 2 (2.02%) XML
2 1 (1.01%) 802.1X
2 1 (1.01%) Web Services
Miscellaneous
1 8 (8.08%) Analytical Skills
2 7 (7.07%) Tandem
3 4 (4.04%) Driving Licence
3 4 (4.04%) Statistics
4 3 (3.03%) Data Centre
4 3 (3.03%) Enterprise Software
4 3 (3.03%) Fat Client
4 3 (3.03%) Hybrid Cloud
4 3 (3.03%) Thin Client
5 2 (2.02%) CMDB
5 2 (2.02%) IBM XIV
6 1 (1.01%) Biometrics
6 1 (1.01%) Mainframe
6 1 (1.01%) Mobile App
6 1 (1.01%) Smartcard
6 1 (1.01%) Smartphone
Operating Systems
1 34 (34.34%) Windows
2 16 (16.16%) Windows 7
2 16 (16.16%) Windows XP
3 13 (13.13%) Linux
4 10 (10.10%) AIX
4 10 (10.10%) Unix
5 8 (8.08%) Windows 2000
6 7 (7.07%) Windows Server
7 3 (3.03%) Windows 10
7 3 (3.03%) Windows Server 2008
7 3 (3.03%) Windows Server 2012
8 2 (2.02%) Windows 8
9 1 (1.01%) Solaris
9 1 (1.01%) Windows Vista
Processes & Methodologies
1 35 (35.35%) ITIL
2 27 (27.27%) Service Management
3 15 (15.15%) ITSM
4 14 (14.14%) Service Delivery
5 11 (11.11%) Change Management
6 9 (9.09%) Data Management
6 9 (9.09%) Open Source
6 9 (9.09%) Problem Management
6 9 (9.09%) Service Design
7 7 (7.07%) Data Analysis
7 7 (7.07%) Incident Management
7 7 (7.07%) Operational Acceptance Testing
7 7 (7.07%) Release Management
8 6 (6.06%) Coaching
8 6 (6.06%) Continuous Improvement
8 6 (6.06%) Mentoring
8 6 (6.06%) Project Management
9 5 (5.05%) Agile Software Development
9 5 (5.05%) Migration
9 5 (5.05%) PRINCE2
Programming Languages
1 4 (4.04%) PowerShell
2 2 (2.02%) Java
2 2 (2.02%) SQL
3 1 (1.01%) C
3 1 (1.01%) PL/SQL
3 1 (1.01%) Shell Script
3 1 (1.01%) T-SQL
Qualifications
1 17 (17.17%) Security Cleared
2 13 (13.13%) SC Cleared
3 8 (8.08%) BPSS Clearance
4 3 (3.03%) CCNA
4 3 (3.03%) Cisco Certification
4 3 (3.03%) ECDL
4 3 (3.03%) MCSE
4 3 (3.03%) Microsoft Certification
5 2 (2.02%) CTC Cleared
6 1 (1.01%) CCA
6 1 (1.01%) Citrix Certification
6 1 (1.01%) ITIL Foundation Certificate
6 1 (1.01%) MCSA
Quality Assurance & Compliance
1 6 (6.06%) Disclosure Scotland
1 6 (6.06%) QA
2 1 (1.01%) COSHH
System Software
1 16 (16.16%) Active Directory
2 6 (6.06%) VMware Infrastructure
3 4 (4.04%) XenApp
4 3 (3.03%) Hyper-V
4 3 (3.03%) Microsoft App-V
4 3 (3.03%) VMware ESX
5 1 (1.01%) XenDesktop
Systems Management
1 4 (4.04%) SCCM
2 3 (3.03%) Tivoli
3 2 (2.02%) Microsoft Data Protection Manager
3 2 (2.02%) NetBackup
3 2 (2.02%) Tivoli Monitoring
4 1 (1.01%) AppDNA
4 1 (1.01%) Norton AntiVirus
4 1 (1.01%) Oracle Enterprise Manager
4 1 (1.01%) Oracle RMAN
4 1 (1.01%) SCOM
4 1 (1.01%) WSUS
Vendors
1 25 (25.25%) Microsoft
2 7 (7.07%) VMware
3 5 (5.05%) Altiris
4 4 (4.04%) Cisco
4 4 (4.04%) Citrix
4 4 (4.04%) Fujitsu
4 4 (4.04%) HP
4 4 (4.04%) SAP
5 3 (3.03%) AppSense
5 3 (3.03%) IBM
5 3 (3.03%) NetIQ
5 3 (3.03%) Oracle
5 3 (3.03%) Remedy
5 3 (3.03%) Veritas
6 2 (2.02%) Brocade
6 2 (2.02%) Dell
6 2 (2.02%) Lotus
6 2 (2.02%) SolarWinds
7 1 (1.01%) Infor
7 1 (1.01%) IronPort