The table below looks at the statistics for SLA skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 93 70 80
Rank change year-on-year
-23 +10
Contract jobs citing SLA 63 75 40
As % of all contract IT jobs located in the North West 1.63% 2.37% 1.63%
As % of the Quality Assurance & Compliance category 23.08% 31.91% 27.40%
Number of daily rates quoted 18 20 11
Average daily rate
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£229 £221 £163
Average daily rate % change year-on-year
+3.50% +36.00%
90% offered a daily rate of more than £120 £78 £82
10% offered a daily rate of more than £388 £312 £425
UK excluding London average daily rate £300 £300 £300
Number of hourly rates quoted 11 11 7
Average hourly rate £15.50 £15.77 £19.00
Average hourly rate % change year-on-year
-1.71% -17.00%
90% offered a hourly rate of more than £15.00 £11.50 £10.30
10% offered a hourly rate of more than £49.50 £18.00 £30.20
UK excluding London average hourly rate £15.00 £15.00 £11.75
% change year-on-year
- +27.65%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Contract IT job ads with a match in the
Quality Assurance & Compliance category
273 235 146
As % of all contract IT jobs located in the North West 7.07% 7.42% 5.96%
Number of daily rates quoted 127 114 77
Average daily rate £350 £364 £243
Average daily rate % change year-on-year
-3.78% +50.00%
90% offered a daily rate of more than £263 £222 £135
10% offered a daily rate of more than £475 £468 £450
UK excluding London average daily rate £380 £365 £330
% change year-on-year
+4.10% +10.60%
Number of hourly rates quoted 13 21 12
Average hourly rate £15.50 £17.75 £24.25
Average hourly rate % change year-on-year
-12.67% -26.80%
90% offered a hourly rate of more than £15.00 £11.05 £10.15
10% offered a hourly rate of more than £49.50 £40.00 £51.25
UK excluding London average hourly rate £22.03 £18.00 £17.00
% change year-on-year
+22.36% +5.88%

SLA
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the North West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North West region.

SLA Daily Rate Trend in the North West

SLA
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 17 April 2015.

SLA Daily Rate Histogram in the North West

SLA
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North West region.

SLA Hourly Rate Trend in the North West

SLA
Hourly Rate Histogram in the North West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the North West region over the 3 months to 17 April 2015.

SLA Hourly Rate Histogram in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 22 £165 +3.12% 15
Cheshire -8 21 £325 +46.39% 10
Merseyside -12 10 £195 +151.61% 1
Cumbria -7 4 £375 - 3
Lancashire - - - - 1
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 17 April 2015, IT contractor jobs across the North West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 57 (40.43%) ITIL
2 46 (32.62%) Windows
3 39 (27.66%) Microsoft
4 36 (25.53%) MS Office
4 36 (25.53%) Service Management
5 32 (22.70%) MS Excel
6 29 (20.57%) HP
7 23 (16.31%) Service Delivery
8 22 (15.60%) Telecoms
9 21 (14.89%) Incident Management
9 21 (14.89%) OpenView
9 21 (14.89%) MCP
10 20 (14.18%) Security Cleared
11 19 (13.48%) Finance
12 18 (12.77%) SC Cleared
12 18 (12.77%) IBM Notes
12 18 (12.77%) Lotus
12 18 (12.77%) Systems Management Server (SMS)
12 18 (12.77%) Line Management
13 17 (12.06%) UNIX
14 15 (10.64%) Change Management
15 14 (9.93%) Problem Management
15 14 (9.93%) Analytical Skills
16 13 (9.22%) Coaching
16 13 (9.22%) Agile Software Development
16 13 (9.22%) Ethernet
17 12 (8.51%) Active Directory
17 12 (8.51%) ATM
17 12 (8.51%) GSM
17 12 (8.51%) SDH

SLA
Top Related IT Skills in the North West by Category

For the 6 months to 17 April 2015, IT contractor jobs across the North West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 18 (12.77%) IBM Notes
2 10 (7.09%) SharePoint
3 9 (6.38%) IIS
4 8 (5.67%) MS Exchange
5 6 (4.26%) CICS
6 3 (2.13%) WebSphere
6 3 (2.13%) Oracle Service Bus
6 3 (2.13%) Exchange Server 2010
7 2 (1.42%) Exchange Server 2013
7 2 (1.42%) iPlanet
7 2 (1.42%) CMS
7 2 (1.42%) Documentum
7 2 (1.42%) WebLogic
7 2 (1.42%) Tomcat
8 1 (0.71%) TIBCO ActiveMatrix
8 1 (0.71%) Lync
8 1 (0.71%) TIBCO EMS
8 1 (0.71%) Exchange Server 2007
Applications
1 36 (25.53%) MS Office
2 32 (22.70%) MS Excel
3 5 (3.55%) MS Project
Business Applications
1 5 (3.55%) Oracle EBS
2 2 (1.42%) Oracle Applications
2 2 (1.42%) Oracle EBS R12
3 1 (0.71%) SAP Oil and Gas
3 1 (0.71%) Oracle Financials
3 1 (0.71%) BusinessWorks
3 1 (0.71%) SAP FI
3 1 (0.71%) SAP MM
Cloud Services
1 1 (0.71%) SaaS
1 1 (0.71%) Google Apps
Communications & Networking
1 13 (9.22%) Ethernet
2 12 (8.51%) ATM
2 12 (8.51%) GSM
2 12 (8.51%) SDH
2 12 (8.51%) UMTS
2 12 (8.51%) RNC
2 12 (8.51%) Radio Access Network
3 9 (6.38%) SAN
4 7 (4.96%) TCP/IP
4 7 (4.96%) 4G
5 6 (4.26%) LDAP
6 5 (3.55%) DNS
6 5 (3.55%) Internet
7 4 (2.84%) DHCP
8 3 (2.13%) Firewall
8 3 (2.13%) WAN
8 3 (2.13%) LAN
9 2 (1.42%) 3G
9 2 (1.42%) Intranet
10 1 (0.71%) SSL
Database & Business Intelligence
1 2 (1.42%) SQL Server
1 2 (1.42%) MS Access
1 2 (1.42%) BODI
1 2 (1.42%) Oracle Database
2 1 (0.71%) Cognos Transformer
2 1 (0.71%) SQL Server Integration Services
2 1 (0.71%) Cognos Powerplay
2 1 (0.71%) Cognos Impromptu
2 1 (0.71%) DTS
2 1 (0.71%) ReportNet
Development Applications
1 1 (0.71%) Ant
1 1 (0.71%) MSI
1 1 (0.71%) InstallShield
General
1 22 (15.60%) Telecoms
2 19 (13.48%) Finance
3 5 (3.55%) Banking
4 4 (2.84%) Retail
5 2 (1.42%) Automotive
6 1 (0.71%) Manufacturing
6 1 (0.71%) Billing
6 1 (0.71%) General Ledger
6 1 (0.71%) Retail Banking
6 1 (0.71%) Pharmaceutical
Job Titles
1 59 (41.84%) Analyst
2 40 (28.37%) Service Analyst
3 36 (25.53%) Service Desk Analyst
4 12 (8.51%) Field Engineer
5 10 (7.09%) Service Manager
6 9 (6.38%) 1st Line Support
7 8 (5.67%) Support Analyst
8 7 (4.96%) Delivery Manager
9 6 (4.26%) Technical Specialist
9 6 (4.26%) Project Manager
9 6 (4.26%) Services Delivery Manager
9 6 (4.26%) Telecoms Project Manager
10 5 (3.55%) Support Engineer
10 5 (3.55%) Infrastructure Analyst
10 5 (3.55%) Developer
10 5 (3.55%) Technical Analyst
11 4 (2.84%) Problem Manager
11 4 (2.84%) Architect
11 4 (2.84%) Solutions Architect
12 3 (2.13%) Technical Support
Libraries, Frameworks & Software Standards
1 4 (2.84%) HTML
1 4 (2.84%) EDI
2 2 (1.42%) Application Packaging
2 2 (1.42%) .NET
3 1 (0.71%) ASP.NET
3 1 (0.71%) Web Services
3 1 (0.71%) Rendezvous
Miscellaneous
1 14 (9.93%) Analytical Skills
2 4 (2.84%) Blackberry
2 4 (2.84%) Management Information System
2 4 (2.84%) Device Driver
2 4 (2.84%) Statistics
3 2 (1.42%) Thin Client
3 2 (1.42%) Enterprise Software
3 2 (1.42%) Fat Client
4 1 (0.71%) Reference Data
4 1 (0.71%) Open Source
4 1 (0.71%) EqualLogic
4 1 (0.71%) Data Structures
4 1 (0.71%) Performance Metrics
4 1 (0.71%) Client/Server
4 1 (0.71%) CMDB
4 1 (0.71%) PKI
Operating Systems
1 46 (32.62%) Windows
2 17 (12.06%) UNIX
3 11 (7.80%) Windows 7
4 10 (7.09%) Linux
5 8 (5.67%) Windows XP
5 8 (5.67%) Windows Server 2008
6 7 (4.96%) Windows Server 2003
6 7 (4.96%) Windows NT
7 6 (4.26%) Windows 8
8 4 (2.84%) Apple iOS
8 4 (2.84%) Windows Vista
8 4 (2.84%) Android
9 3 (2.13%) BlackBerry OS
9 3 (2.13%) Windows 2000
10 2 (1.42%) HPUX
10 2 (1.42%) Solaris
11 1 (0.71%) AIX
11 1 (0.71%) Windows Mobile
11 1 (0.71%) VMS
11 1 (0.71%) Windows Server 2012
Processes & Methodologies
1 57 (40.43%) ITIL
2 36 (25.53%) Service Management
3 23 (16.31%) Service Delivery
4 21 (14.89%) Incident Management
5 18 (12.77%) Line Management
6 15 (10.64%) Change Management
7 14 (9.93%) Problem Management
8 13 (9.22%) Coaching
8 13 (9.22%) Agile Software Development
9 12 (8.51%) Project Management
9 12 (8.51%) WFM
10 10 (7.09%) Root Cause Analysis
11 6 (4.26%) Risk Management
12 5 (3.55%) Validation
12 5 (3.55%) Quality Management
12 5 (3.55%) CRM
12 5 (3.55%) Operations Management
13 4 (2.84%) SOA
13 4 (2.84%) Stakeholder Management
14 3 (2.13%) TOGAF
Programming Languages
1 8 (5.67%) SQL
2 6 (4.26%) Shell Script
3 3 (2.13%) PL/SQL
4 1 (0.71%) Java
4 1 (0.71%) VBScript
4 1 (0.71%) VB
4 1 (0.71%) PowerShell
Qualifications
1 21 (14.89%) MCP
2 20 (14.18%) Security Cleared
3 18 (12.77%) SC Cleared
4 7 (4.96%) Degree
5 5 (3.55%) Microsoft Certification
6 4 (2.84%) MCSE
7 3 (2.13%) MCSA
7 3 (2.13%) CCNA
7 3 (2.13%) CISSP
7 3 (2.13%) Cisco Certification
7 3 (2.13%) ITIL Certification
7 3 (2.13%) CRISC
8 1 (0.71%) A+ Certification
8 1 (0.71%) Chartered Engineer
Quality Assurance & Compliance
1 1 (0.71%) ISO/IEC 27001
1 1 (0.71%) QA
System Software
1 12 (8.51%) Active Directory
2 4 (2.84%) XenApp
3 3 (2.13%) VMware Infrastructure
4 2 (1.42%) Microsoft App-V
5 1 (0.71%) Microsoft Virtual Server
5 1 (0.71%) Terminal Services
5 1 (0.71%) Hyper-V
5 1 (0.71%) XenDesktop
Systems Management
1 21 (14.89%) OpenView
2 18 (12.77%) Systems Management Server (SMS)
3 6 (4.26%) CA Single Sign-On
4 1 (0.71%) TIBCO Hawk
4 1 (0.71%) Backup Exec
4 1 (0.71%) OVSD
4 1 (0.71%) SCCM
4 1 (0.71%) Symantec Enterprise Vault
4 1 (0.71%) XenMobile
Vendors
1 39 (27.66%) Microsoft
2 29 (20.57%) HP
3 18 (12.77%) Lotus
4 12 (8.51%) Ericsson
4 12 (8.51%) Nokia Solutions and Networks
5 10 (7.09%) Citrix
5 10 (7.09%) Cisco
6 9 (6.38%) Oracle
7 8 (5.67%) Remedy
8 7 (4.96%) IBM
9 6 (4.26%) EMC
9 6 (4.26%) VMware
10 4 (2.84%) Dell
11 3 (2.13%) SAP
11 3 (2.13%) Informatica
12 2 (1.42%) F5
12 2 (1.42%) Business Objects
12 2 (1.42%) Sun
12 2 (1.42%) Compuware
12 2 (1.42%) CA
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Rullion IT Plus
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