The table below looks at the statistics for SLA skills in IT jobs advertised for the Merseyside region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
North West / Merseyside
Rank 54 33 42
Rank change year-on-year
-21 +9
Permanent jobs citing SLA 10 30 21
As % of all permanent IT jobs located in Merseyside 1.77% 5.78% 4.19%
As % of the Quality Assurance & Compliance category 18.52% 44.78% 32.81%
Number of salaries quoted 4 8 13
Median salary £24,375 £29,750 £32,500
Median salary % change year-on-year
-18.06% -8.46%
90% offered a salary of more than £19,675 £26,500 £20,000
10% offered a salary of more than £27,850 £40,750 £34,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Merseyside region.

Quality Assurance & Compliance Category
Merseyside
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
54 67 64
As % of all permanent IT jobs located in Merseyside 9.54% 12.91% 12.77%
Number of salaries quoted 35 39 55
Median salary £41,792 £38,000 £40,000
Median salary % change year-on-year
+9.97% -5.00%
90% offered a salary of more than £27,600 £30,000 £25,000
10% offered a salary of more than £52,000 £50,000 £55,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Merseyside

SLA
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Merseyside region.

SLA Salary Trend in Merseyside

SLA
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Merseyside region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -13 7 £24,375 -12.94%
Wirral - 3 - -
SLA
North West

SLA
Top 30 Related IT Skills in Merseyside

For the 6 months to 24 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for SLA.

1 27 (81.82%) ITIL
2 19 (57.58%) Windows
3 13 (39.39%) Active Directory
4 10 (30.30%) Service Management
4 10 (30.30%) MS Exchange
4 10 (30.30%) VMware
5 8 (24.24%) CRM
5 8 (24.24%) Microsoft
5 8 (24.24%) Root Cause Analysis
5 8 (24.24%) Windows Server
6 7 (21.21%) ITIL Foundation Certificate
6 7 (21.21%) Remedy
6 7 (21.21%) SC Cleared
6 7 (21.21%) Security Cleared
6 7 (21.21%) ITIL V3
7 6 (18.18%) HP
7 6 (18.18%) Citrix
7 6 (18.18%) Service Delivery
7 6 (18.18%) MS Excel
7 6 (18.18%) SQL
8 5 (15.15%) MS Office
8 5 (15.15%) CCNA
8 5 (15.15%) VPN
8 5 (15.15%) SharePoint
8 5 (15.15%) Finance
8 5 (15.15%) Law
8 5 (15.15%) Legal
8 5 (15.15%) Cisco Certification
8 5 (15.15%) Skype for Business
8 5 (15.15%) Exchange Server 2010

SLA
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (30.30%) MS Exchange
2 5 (15.15%) Exchange Server 2010
2 5 (15.15%) Exchange Server 2013
2 5 (15.15%) SharePoint
2 5 (15.15%) Skype for Business
3 4 (12.12%) SharePoint 2013
4 2 (6.06%) GroupWise
Applications
1 6 (18.18%) MS Excel
2 5 (15.15%) MS Office
3 1 (3.03%) MS PowerPoint
3 1 (3.03%) MS Visio
Business Applications
1 3 (9.09%) Oracle Applications
Cloud Services
1 4 (12.12%) G Suite
Communications & Networking
1 5 (15.15%) VPN
2 4 (12.12%) 802.11
2 4 (12.12%) DHCP
2 4 (12.12%) DNS
3 1 (3.03%) Firewall
3 1 (3.03%) LAN
3 1 (3.03%) NAS
3 1 (3.03%) VLAN
3 1 (3.03%) VoIP
3 1 (3.03%) WAN
Database & Business Intelligence
1 3 (9.09%) Oracle Database
1 3 (9.09%) Oracle Database 10g
1 3 (9.09%) Oracle Reports
1 3 (9.09%) Oracle8/8i Database
1 3 (9.09%) Oracle9i Database
2 2 (6.06%) SQL Server
2 2 (6.06%) SQL Server Analysis Services
2 2 (6.06%) SQL Server Integration Services
2 2 (6.06%) SQL Server Reporting Services
3 1 (3.03%) Informix
3 1 (3.03%) SQL Server 2008
3 1 (3.03%) SQL Server 2014
Development Applications
1 3 (9.09%) Oracle Forms
General
1 5 (15.15%) Finance
1 5 (15.15%) Law
1 5 (15.15%) Legal
2 2 (6.06%) Banking
3 1 (3.03%) Telecoms
Job Titles
1 19 (57.58%) Analyst
2 11 (33.33%) Service Analyst
3 9 (27.27%) Support Analyst
4 7 (21.21%) Service Desk Analyst
5 4 (12.12%) IT Analyst
5 4 (12.12%) IT Support
5 4 (12.12%) IT Support Analyst
6 2 (6.06%) 2nd Line Support Analyst
6 2 (6.06%) Applications Support Analyst
6 2 (6.06%) Help Desk Support
6 2 (6.06%) Help Desk Support Analyst
6 2 (6.06%) ITIL Service Analyst
6 2 (6.06%) ITIL Service Desk Analyst
6 2 (6.06%) Knowledge Analyst
6 2 (6.06%) Report Analyst
6 2 (6.06%) Service Desk Support
6 2 (6.06%) Service Desk Support Analyst
6 2 (6.06%) SQL DBA
6 2 (6.06%) SQL Server DBA
6 2 (6.06%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (12.12%) 802.1X
2 3 (9.09%) iBATIS
2 3 (9.09%) Spring
Miscellaneous
1 5 (15.15%) Enterprise Software
1 5 (15.15%) iPad
2 2 (6.06%) Analytical Skills
2 2 (6.06%) Management Information System
3 1 (3.03%) Computer Science
Operating Systems
1 19 (57.58%) Windows
2 8 (24.24%) Windows Server
3 4 (12.12%) Unix
3 4 (12.12%) Windows 10
3 4 (12.12%) Windows 7
3 4 (12.12%) Windows 8
3 4 (12.12%) Windows Vista
4 2 (6.06%) Windows Server 2012
5 1 (3.03%) Windows Server 2003
5 1 (3.03%) Windows Server 2008
Processes & Methodologies
1 27 (81.82%) ITIL
2 10 (30.30%) Service Management
3 8 (24.24%) CRM
3 8 (24.24%) Root Cause Analysis
4 7 (21.21%) ITIL V3
5 6 (18.18%) Service Delivery
6 5 (15.15%) Case Management
6 5 (15.15%) Incident Management
6 5 (15.15%) Performance Monitoring
6 5 (15.15%) Problem Management
6 5 (15.15%) Time Management
7 4 (12.12%) Data Analysis
7 4 (12.12%) Statistics
8 3 (9.09%) Customer Requirements
8 3 (9.09%) Stakeholder and Relationship Management
8 3 (9.09%) Stakeholder Management
8 3 (9.09%) Supplier Management
9 2 (6.06%) Disk Encryption
9 2 (6.06%) Infrastructure Management
9 2 (6.06%) Risk Assessment
Programming Languages
1 6 (18.18%) SQL
2 5 (15.15%) PowerShell
3 4 (12.12%) VB
4 3 (9.09%) Java
4 3 (9.09%) PL/SQL
5 1 (3.03%) T-SQL
Qualifications
1 7 (21.21%) ITIL Foundation Certificate
1 7 (21.21%) SC Cleared
1 7 (21.21%) Security Cleared
2 5 (15.15%) CCNA
2 5 (15.15%) Cisco Certification
3 3 (9.09%) BPSS Clearance
4 2 (6.06%) MCP
4 2 (6.06%) MCSE
4 2 (6.06%) Microsoft Certification
5 1 (3.03%) CCNP
5 1 (3.03%) CCVP
5 1 (3.03%) ITIL Certification
Quality Assurance & Compliance
1 3 (9.09%) Data Quality
System Software
1 13 (39.39%) Active Directory
2 5 (15.15%) VMware Infrastructure
3 2 (6.06%) NDS
3 2 (6.06%) NetIQ eDirectory
4 1 (3.03%) Hyper-V
Systems Management
1 4 (12.12%) AirWatch
2 2 (6.06%) Microsoft Clustering
2 2 (6.06%) SCCM
2 2 (6.06%) Systems Management Server (SMS)
3 1 (3.03%) Cisco UCCE
3 1 (3.03%) Cisco UCCX
3 1 (3.03%) Nagios
3 1 (3.03%) OpenView
3 1 (3.03%) Tivoli
Vendors
1 10 (30.30%) VMware
2 8 (24.24%) Microsoft
3 7 (21.21%) Remedy
4 6 (18.18%) Citrix
4 6 (18.18%) HP
5 4 (12.12%) Google
5 4 (12.12%) Oracle
6 3 (9.09%) Cisco
7 2 (6.06%) Dell
7 2 (6.06%) Fujitsu
7 2 (6.06%) ServiceNow
7 2 (6.06%) Veritas
8 1 (3.03%) CheckPoint
8 1 (3.03%) Ciena
8 1 (3.03%) F5
8 1 (3.03%) Fortinet
8 1 (3.03%) Huawei
8 1 (3.03%) Meraki
8 1 (3.03%) SolarWinds
8 1 (3.03%) Tellabs