The table below looks at the statistics for SLA skills in IT jobs advertised for the Merseyside region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 33 45 59
Rank change year-on-year
+12 +14
Permanent jobs citing SLA 32 22 15
As % of all permanent IT jobs located in Merseyside 5.17% 3.55% 2.37%
As % of the Quality Assurance & Compliance category 51.61% 40.74% 51.72%
Number of salaries quoted 27 20 13
Average salary £55,000 £35,000 £35,500
Average salary % change year-on-year
+57.14% -1.40%
90% offered a salary of more than £23,900 £18,000 £18,400
10% offered a salary of more than £57,500 £50,000 £42,500
UK excluding London average salary £32,500 £37,000 £35,000
% change year-on-year
-12.16% +5.71%
SLA
North West

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Merseyside region.

Quality Assurance & Compliance Category
Merseyside
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
62 54 29
As % of all permanent IT jobs located in Merseyside 10.02% 8.71% 4.57%
Number of salaries quoted 52 49 27
Average salary £50,000 £35,000 £41,000
Average salary % change year-on-year
+42.85% -14.63%
90% offered a salary of more than £29,600 £20,000 £20,050
10% offered a salary of more than £57,500 £45,000 £45,000
UK excluding London average salary £40,000 £40,000 £41,500
% change year-on-year
- -3.61%

SLA
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Merseyside region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Merseyside

SLA
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Merseyside region.

SLA Salary Trend in Merseyside

SLA
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing SLA across the Merseyside region over the 3 months to 22 August 2014.

SLA Salary Histogram in Merseyside

SLA
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Merseyside region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +19 31 £55,000 +37.50%
St Helens - 1 £19,000 -
SLA
North West

SLA
Top 30 Related IT Skills in Merseyside

For the 6 months to 22 August 2014, IT jobs across the Merseyside region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 47 (62.67%) ITIL
2 37 (49.33%) Degree
3 36 (48.00%) Change Management
4 32 (42.67%) SAN
5 31 (41.33%) EMC
5 31 (41.33%) NetApp
6 26 (34.67%) Disaster Recovery
6 26 (34.67%) Computer Science
7 25 (33.33%) HP
8 22 (29.33%) VMware
8 22 (29.33%) VMware Infrastructure
9 21 (28.00%) PowerShell
9 21 (28.00%) Performance Tuning
9 21 (28.00%) Cisco
10 20 (26.67%) Capacity Planning
11 17 (22.67%) Cloud Computing
11 17 (22.67%) VMware Server
11 17 (22.67%) VMFS
11 17 (22.67%) VMware ESXi
11 17 (22.67%) vCloud
11 17 (22.67%) Capacity Management
11 17 (22.67%) VMware ESX
11 17 (22.67%) e-Health
11 17 (22.67%) SQL
11 17 (22.67%) Client/Server
11 17 (22.67%) CA
12 15 (20.00%) Asset Management
13 14 (18.67%) CLARiiON
13 14 (18.67%) EMC Centera
13 14 (18.67%) Replication

SLA
Top Related IT Skills in Merseyside by Category

For the 6 months to 22 August 2014, IT jobs across the Merseyside region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.00%) TIBCO EMS
2 5 (6.67%) MS Exchange
3 2 (2.67%) Oracle Workflow
3 2 (2.67%) Exchange Server 2010
4 1 (1.33%) Lync
Applications
1 4 (5.33%) MS Excel
2 1 (1.33%) MS Office
Business Applications
1 12 (16.00%) BusinessWorks
Cloud Services
1 17 (22.67%) Cloud Computing
Communications & Networking
1 32 (42.67%) SAN
2 14 (18.67%) NAS
3 8 (10.67%) WAN
4 6 (8.00%) TCP/IP
4 6 (8.00%) VPN
4 6 (8.00%) DMZ
5 5 (6.67%) Structured Cabling
5 5 (6.67%) VLAN
5 5 (6.67%) Firewall
6 4 (5.33%) DNS
7 3 (4.00%) LAN
7 3 (4.00%) Kerberos
7 3 (4.00%) IPsec
8 2 (2.67%) Wireless
9 1 (1.33%) Cisco ASA
9 1 (1.33%) Cisco IOS
9 1 (1.33%) Intranet
9 1 (1.33%) Internet
9 1 (1.33%) SMTP
9 1 (1.33%) HTTP
Database & Business Intelligence
1 13 (17.33%) SQL Server
2 12 (16.00%) DB2
3 3 (4.00%) Oracle Database
4 2 (2.67%) Oracle Reports
4 2 (2.67%) Oracle Discoverer
4 2 (2.67%) Oracle Database 10g
5 1 (1.33%) MongoDB
5 1 (1.33%) NoSQL
5 1 (1.33%) Oracle Database 12c
5 1 (1.33%) Relational Database
5 1 (1.33%) RDBMS
5 1 (1.33%) SQL Server Reporting Services
5 1 (1.33%) SQL Server Integration Services
Development Applications
1 2 (2.67%) Oracle Forms
General
1 8 (10.67%) Finance
2 4 (5.33%) Legal
3 2 (2.67%) Manufacturing
3 2 (2.67%) Law
4 1 (1.33%) Marketing
4 1 (1.33%) Dutch Language
4 1 (1.33%) French Language
4 1 (1.33%) German Language
4 1 (1.33%) Telecoms
Job Titles
1 20 (26.67%) Technical Specialist
2 14 (18.67%) Infrastructure Specialist
2 14 (18.67%) Storage Specialist
3 11 (14.67%) VMware Consultant
3 11 (14.67%) Consultant
4 9 (12.00%) Analyst
5 8 (10.67%) Team Leader
5 8 (10.67%) Technical Team Leader
6 6 (8.00%) Service Analyst
6 6 (8.00%) Service Desk Analyst
6 6 (8.00%) VMware Specialist
7 5 (6.67%) Service Manager
8 4 (5.33%) Technical Leader
8 4 (5.33%) Coordinator
8 4 (5.33%) Architect
9 3 (4.00%) Solutions Architect
9 3 (4.00%) Support Engineer
9 3 (4.00%) Service Desk Manager
10 2 (2.67%) Administrator
10 2 (2.67%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 12 (16.00%) JMS
2 3 (4.00%) .NET
3 2 (2.67%) Spring
3 2 (2.67%) Spring Web Flow
Miscellaneous
1 26 (34.67%) Computer Science
2 17 (22.67%) e-Health
2 17 (22.67%) Client/Server
3 14 (18.67%) CLARiiON
3 14 (18.67%) EMC Centera
3 14 (18.67%) Replication
3 14 (18.67%) Firmware
3 14 (18.67%) Symmetrix DMX
4 12 (16.00%) Enterprise Software
5 5 (6.67%) iPhone
5 5 (6.67%) Fat Client
5 5 (6.67%) Thin Client
5 5 (6.67%) Blackberry
6 3 (4.00%) PKI
7 1 (1.33%) Social Media
7 1 (1.33%) Social Network
7 1 (1.33%) Clustering
Operating Systems
1 12 (16.00%) Linux
2 8 (10.67%) Windows
3 3 (4.00%) UNIX
4 2 (2.67%) Windows Server 2012
4 2 (2.67%) Windows 7
4 2 (2.67%) Windows Server 2008
5 1 (1.33%) Windows Server 2003
Processes & Methodologies
1 47 (62.67%) ITIL
2 36 (48.00%) Change Management
3 26 (34.67%) Disaster Recovery
4 21 (28.00%) Performance Tuning
5 20 (26.67%) Capacity Planning
6 17 (22.67%) Capacity Management
7 15 (20.00%) Asset Management
8 12 (16.00%) EAI
8 12 (16.00%) SOA
9 5 (6.67%) Project Management
9 5 (6.67%) Stakeholder Management
9 5 (6.67%) Service Delivery
10 4 (5.33%) Data Architecture
11 3 (4.00%) Problem Management
12 2 (2.67%) Service Management
12 2 (2.67%) Workflow
12 2 (2.67%) CRM
12 2 (2.67%) Service Desk Management
12 2 (2.67%) Root Cause Analysis
12 2 (2.67%) High Availability
Programming Languages
1 21 (28.00%) PowerShell
2 17 (22.67%) SQL
3 14 (18.67%) Java
4 13 (17.33%) Shell Script
5 12 (16.00%) Python
5 12 (16.00%) Ruby
6 3 (4.00%) VB.NET
7 2 (2.67%) PL/SQL
Qualifications
1 37 (49.33%) Degree
2 6 (8.00%) VMware Certified Professional (VCP)
3 1 (1.33%) Cisco Certification
3 1 (1.33%) CCNP
3 1 (1.33%) CCNA
3 1 (1.33%) MCP
3 1 (1.33%) HND
Quality Assurance & Compliance
1 12 (16.00%) QA
System Software
1 22 (29.33%) VMware Infrastructure
2 17 (22.67%) VMware Server
2 17 (22.67%) VMFS
2 17 (22.67%) VMware ESXi
2 17 (22.67%) vCloud
2 17 (22.67%) VMware ESX
3 8 (10.67%) Active Directory
4 4 (5.33%) Hyper-V
5 3 (4.00%) NFS
6 1 (1.33%) Oracle RAC
6 1 (1.33%) Oracle RMAN
Systems Management
1 12 (16.00%) TIBCO Hawk
2 1 (1.33%) HP Quality Center
2 1 (1.33%) Oracle Enterprise Manager
Vendors
1 31 (41.33%) EMC
1 31 (41.33%) NetApp
2 25 (33.33%) HP
3 22 (29.33%) VMware
4 21 (28.00%) Cisco
5 17 (22.67%) CA
6 12 (16.00%) TIBCO
7 11 (14.67%) Microsoft
8 4 (5.33%) Oracle
9 1 (1.33%) SolarWinds
9 1 (1.33%) Salesforce.com
9 1 (1.33%) Citrix
9 1 (1.33%) Avaya
9 1 (1.33%) Juniper