SLA Jobs in Merseyside

Service Level Agreement (SLA)
North West > Merseyside

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 60 67 62
Rank change year-on-year +7 -5 -12
Permanent jobs citing SLA 35 37 46
As % of all permanent jobs advertised in Merseyside 2.70% 3.40% 3.91%
As % of the Quality Assurance & Compliance category 16.51% 18.50% 22.89%
Number of salaries quoted 33 23 39
10th Percentile £21,150 £27,650 £19,750
25th Percentile £25,000 £37,500 £26,875
Median annual salary (50th Percentile) £35,000 £40,000 £40,000
Median % change year-on-year -12.50% - +59.36%
75th Percentile £52,500 £48,750 £64,375
90th Percentile £70,000 - £70,000
North West median annual salary £29,500 £45,000 £35,000
% change year-on-year -34.44% +28.57% -17.65%

All Quality Assurance and Compliance Skills
Merseyside

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 212 200 201
As % of all permanent jobs advertised in Merseyside 16.37% 18.37% 17.09%
Number of salaries quoted 146 68 128
10th Percentile £25,750 £26,250 £25,586
25th Percentile £32,500 £37,125 £31,250
Median annual salary (50th Percentile) £50,000 £43,750 £45,000
Median % change year-on-year +14.29% -2.78% +20.00%
75th Percentile £70,000 £48,938 £62,500
90th Percentile £90,000 £54,875 £69,125
North West median annual salary £47,500 £49,500 £50,000
% change year-on-year -4.04% -1.00% +5.26%

SLA
Job Vacancy Trend in Merseyside

Job postings citing SLA as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for SLA in Merseyside

SLA
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing SLA in Merseyside.

Salary trend for SLA in Merseyside

SLA
Salary Histogram in Merseyside

Salary distribution for jobs citing SLA in Merseyside over the 6 months to 28 April 2024.

Salary histogram for SLA in Merseyside

SLA
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Merseyside region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +10 31 £35,000 -12.50% 5
Bootle - 3 £26,500 -
Prescot - 1 £50,000 - 1
SLA
North West

SLA
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) Microsoft Exchange
1 1 (2.86%) SharePoint
Applications
1 2 (5.71%) Microsoft Office
2 1 (2.86%) Microsoft Excel
Cloud Services
1 7 (20.00%) Microsoft 365
2 6 (17.14%) Azure
3 5 (14.29%) IaaS
3 5 (14.29%) PaaS
4 1 (2.86%) Entra ID
4 1 (2.86%) OneDrive
4 1 (2.86%) Power Automate
4 1 (2.86%) Power Platform
Communications & Networking
1 5 (14.29%) DHCP
1 5 (14.29%) DNS
1 5 (14.29%) Firewall
1 5 (14.29%) Internet
1 5 (14.29%) LAN
1 5 (14.29%) SD-WAN
1 5 (14.29%) SSL
1 5 (14.29%) VPN
1 5 (14.29%) WAN
1 5 (14.29%) Wi-Fi
Database & Business Intelligence
1 5 (14.29%) Azure SQL Database
2 1 (2.86%) Power BI
General
1 14 (40.00%) Social Skills
2 12 (34.29%) Finance
3 4 (11.43%) Retail
4 3 (8.57%) Analytical Skills
5 2 (5.71%) Legal
5 2 (5.71%) Organisational Skills
6 1 (2.86%) Automotive
6 1 (2.86%) Games
6 1 (2.86%) Inclusion and Diversity
6 1 (2.86%) Law
6 1 (2.86%) Public Sector
Job Titles
1 11 (31.43%) Analyst
2 10 (28.57%) Lead
3 7 (20.00%) Service Analyst
4 6 (17.14%) Service Desk Analyst
4 6 (17.14%) Team Leader
5 5 (14.29%) Help Desk Team Lead
6 4 (11.43%) Field Support Technician
6 4 (11.43%) Support Technician
7 3 (8.57%) Platform Manager
7 3 (8.57%) Support Analyst
7 3 (8.57%) Technical Analyst
7 3 (8.57%) Technical Support
7 3 (8.57%) Technical Support Analyst
8 2 (5.71%) Service Delivery Manager
8 2 (5.71%) Service Desk Manager
8 2 (5.71%) Service Manager
9 1 (2.86%) Change Manager
9 1 (2.86%) Infrastructure Engineer
9 1 (2.86%) Project Coordinator
9 1 (2.86%) Risk Analyst
Miscellaneous
1 4 (11.43%) Driving Licence
2 3 (8.57%) Product Ownership
3 1 (2.86%) Management Information System
3 1 (2.86%) Renewable Energy
Operating Systems
1 4 (11.43%) Android
1 4 (11.43%) Apple iOS
2 1 (2.86%) Windows
2 1 (2.86%) Windows 10
2 1 (2.86%) Windows Server
2 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 18 (51.43%) Customer Service
2 9 (25.71%) Continuous Improvement
3 8 (22.86%) ITIL
4 7 (20.00%) DevOps
4 7 (20.00%) Incident Management
4 7 (20.00%) Problem-Solving
5 6 (17.14%) Change Management
5 6 (17.14%) Infrastructure Engineering
5 6 (17.14%) Line Management
5 6 (17.14%) Resource Allocation
6 5 (14.29%) Cost Management
6 5 (14.29%) Infrastructure as Code
6 5 (14.29%) Migration
6 5 (14.29%) Performance Management
6 5 (14.29%) Project Delivery
6 5 (14.29%) Release Management
6 5 (14.29%) Service-Level Objective
6 5 (14.29%) Technology Transformation
7 4 (11.43%) Coaching
7 4 (11.43%) Mentoring
Programming Languages
1 5 (14.29%) SQL
Qualifications
1 6 (17.14%) Degree
2 5 (14.29%) DBS Check
3 1 (2.86%) PMP
Quality Assurance & Compliance
1 1 (2.86%) GDPR
1 1 (2.86%) PMO
1 1 (2.86%) QA
System Software
1 1 (2.86%) Active Directory
1 1 (2.86%) Hyper-V
1 1 (2.86%) Virtual Machines
Systems Management
1 5 (14.29%) Terraform
2 1 (2.86%) Microsoft Intune
Vendors
1 9 (25.71%) Microsoft
2 7 (20.00%) ServiceNow
3 4 (11.43%) Sun
4 1 (2.86%) Salesforce
4 1 (2.86%) Veeam