Milton Keynes SLA Contracts

This section looks at the demand for Service Level Agreement (SLA) skills within the Milton Keynes region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Aberdeenshire Abingdon Ashton-under-Lyne Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bexleyheath Birmingham Bracknell Bridgend Brighton Bristol Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cardiff Chatham Cheltenham Cheshire City of London Colchester Corsham County Antrim Coventry Crawley Crewe Croydon Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Midlands East of England East Sussex Edinburgh England Epsom Essex Folkestone Gateshead Glasgow Gloucestershire Grays Guildford Halifax Hampshire Harrow Hartlepool Hastings Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Huntingdon Ipswich Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicestershire Lincolnshire Liverpool London Luton Lutterworth M4 Corridor Macclesfield Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Poole Portsmouth Potters Bar Reading Redditch Rickmansworth Rochester Romford Salford Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Stockton-on-Tees Suffolk Sunbury-on-Thames Surrey Swindon Telford Thames Valley Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Yorkshire Weybridge Wiltshire Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	61	54
Rank change on same period last year	-7
Matching contract IT job ads	14	14
As % of all UK contract IT job ads sampled	0.019 %	0.014 %
As % of the category below	34.15 %	30.43 %
Daily rates quoted	3	2
Average minimum daily rate	£317	£400
Average daily rate	£350	£419
% change on same period last year	-16.49 %
Average maximum daily rate	£383	£438
UK excluding London average daily rate	£343	£350
% change on same period last year	-1.97 %
Hourly rates quoted	2	7
Average minimum hourly rate	£15.00	£19.23
Average hourly rate	£17.00	£21.01
% change on same period last year	-19.10 %
Average maximum hourly rate	£19.00	£22.80
UK excluding London average hourly rate	£16.75	£18.94
% change on same period last year	-11.59 %
Quality Assurance & Compliance Milton Keynes
Matching contract IT job ads	41	46
As % of all UK contract IT job ads sampled	0.055 %	0.047 %
Daily rates quoted	19	14
Average minimum daily rate	£316	£397
Average daily rate	£328	£422
% change on same period last year	-22.24 %
Average maximum daily rate	£340	£447
UK excluding London average daily rate	£368	£371
% change on same period last year	-0.67 %
Hourly rates quoted	2	7
Average minimum hourly rate	£15.00	£19.23
Average hourly rate	£17.00	£21.01
% change on same period last year	-19.10 %
Average maximum hourly rate	£19.00	£22.80
UK excluding London average hourly rate	£23.31	£24.73
% change on same period last year	-5.77 %
SLA Buckinghamshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the Milton Keynes region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Milton Keynes region.

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Milton Keynes region.

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Milton Keynes region over the 3 months to 25 July 2008.

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Milton Keynes region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 21 (63.64 %) ITIL 2 13 (39.39 %) Service Delivery 3 9 (27.27 %) ITIL Certification 4 7 (21.21 %) Security Cleared 5 6 (18.18 %) Automotive 5 6 (18.18 %) Active Directory 5 6 (18.18 %) Windows 5 6 (18.18 %) Windows 2000 6 5 (15.15 %) Windows NT 6 5 (15.15 %) GAP Analysis 6 5 (15.15 %) Finance 7 4 (12.12 %) SC Cleared 7 4 (12.12 %) OVOW 7 4 (12.12 %) Degree 7 4 (12.12 %) Government

7 4 (12.12 %) MCSE 7 4 (12.12 %) OpenView 7 4 (12.12 %) HP 7 4 (12.12 %) Microsoft Certification 7 4 (12.12 %) CNE 7 4 (12.12 %) Novell Certification 8 3 (9.091 %) SQL 8 3 (9.091 %) DV Cleared 8 3 (9.091 %) Performance Management 9 2 (6.061 %) IPTV 9 2 (6.061 %) Data Analysis 9 2 (6.061 %) Incident Management 9 2 (6.061 %) Problem Management 9 2 (6.061 %) Finjan 9 2 (6.061 %) Business Objects

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Milton Keynes region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms 1 1 (3.030 %) MS Exchange 1 1 (3.030 %) Exchange Server 2003	Applications 1 2 (6.061 %) MS Excel 2 1 (3.030 %) MS Office
Communications & Networking 1 2 (6.061 %) Firewall 2 1 (3.030 %) IPCC 2 1 (3.030 %) LDAP 2 1 (3.030 %) VoIP 2 1 (3.030 %) Internet	Database & Business Intelligence 1 2 (6.061 %) BusinessObjects 2 1 (3.030 %) Datawarehouse 2 1 (3.030 %) ETL
General 1 6 (18.18 %) Automotive 2 5 (15.15 %) Finance 3 4 (12.12 %) Government 4 1 (3.030 %) Billing 4 1 (3.030 %) Telecoms	Job Titles 1 9 (27.27 %) Analyst 2 8 (24.24 %) Services Delivery Manager 2 8 (24.24 %) Service Manager 2 8 (24.24 %) Delivery Manager 3 4 (12.12 %) Team Leader 4 3 (9.091 %) Server Specialist 5 2 (6.061 %) Problem Analyst 5 2 (6.061 %) Service Analyst 5 2 (6.061 %) Helpdesk Team Leader 5 2 (6.061 %) Business Analyst 5 2 (6.061 %) Support Analyst 6 1 (3.030 %) Helpdesk Analyst 6 1 (3.030 %) 1st Line Support 6 1 (3.030 %) Support Engineer 6 1 (3.030 %) Architect 6 1 (3.030 %) Server Support 6 1 (3.030 %) Server Engineer 6 1 (3.030 %) Support Team Leader 6 1 (3.030 %) Senior Analyst 6 1 (3.030 %) Senior Support Analyst
Miscellaneous 1 2 (6.061 %) IPTV 2 1 (3.030 %) Mainframe 2 1 (3.030 %) IVR	Operating Systems 1 6 (18.18 %) Windows 1 6 (18.18 %) Windows 2000 2 5 (15.15 %) Windows NT 3 2 (6.061 %) UNIX 4 1 (3.030 %) OS/390 4 1 (3.030 %) MVS
Processes & Methodologies 1 21 (63.64 %) ITIL 2 13 (39.39 %) Service Delivery 3 7 (21.21 %) Security Cleared 4 5 (15.15 %) GAP Analysis 5 4 (12.12 %) SC Cleared 6 3 (9.091 %) DV Cleared 6 3 (9.091 %) Performance Management 7 2 (6.061 %) Service Management 7 2 (6.061 %) Incident Management 7 2 (6.061 %) Problem Management 7 2 (6.061 %) ITSM 7 2 (6.061 %) Data Analysis 8 1 (3.030 %) Workflow Management 8 1 (3.030 %) CRM 8 1 (3.030 %) Workflow 8 1 (3.030 %) Stakeholder Management 8 1 (3.030 %) Fault Management 8 1 (3.030 %) Time Management 8 1 (3.030 %) WFM	Programming Languages 1 3 (9.091 %) SQL 2 2 (6.061 %) C 3 1 (3.030 %) Shell Script
Qualifications 1 9 (27.27 %) ITIL Certification 2 4 (12.12 %) Degree 2 4 (12.12 %) MCSE 2 4 (12.12 %) Microsoft Certification 2 4 (12.12 %) CNE 2 4 (12.12 %) Novell Certification	System Software 1 6 (18.18 %) Active Directory 2 1 (3.030 %) ISA Server
Systems Management 1 4 (12.12 %) OpenView 1 4 (12.12 %) OVOW 2 2 (6.061 %) CONTROL-M	Vendors 1 4 (12.12 %) HP 2 2 (6.061 %) Business Objects 2 2 (6.061 %) Cisco 2 2 (6.061 %) Microsoft 2 2 (6.061 %) CheckPoint 2 2 (6.061 %) SurfControl 2 2 (6.061 %) Finjan 3 1 (3.030 %) Oracle 3 1 (3.030 %) Ab Initio 3 1 (3.030 %) Netezza 3 1 (3.030 %) Symantec 3 1 (3.030 %) Chordiant 3 1 (3.030 %) Citrix 3 1 (3.030 %) Avaya 3 1 (3.030 %) Genesys