The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 8 22 9
Rank change year-on-year
+14 -13
Contract jobs citing ITIL 16 5 27
As % of all contract IT jobs located in Norfolk 8.94% 3.09% 13.30%
As % of the Processes & Methodologies category 15.09% 5.10% 22.13%
Number of daily rates quoted 7 3 23
Average daily rate
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£135 £90 £225
Average daily rate % change year-on-year
+50.00% -60.00%
90% offered a daily rate of more than £130 £90 £100
10% offered a daily rate of more than £448 £214 £249
UK excluding London average daily rate £350 £330 £338
% change year-on-year
+6.06% -2.22%
Number of hourly rates quoted 6 0 1
Average hourly rate £12.00 - £19.00
UK excluding London average hourly rate £15.00 £17.00 £18.00
% change year-on-year
-11.76% -5.55%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
106 98 122
As % of all contract IT jobs located in Norfolk 59.22% 60.49% 60.10%
Number of daily rates quoted 65 62 75
Average daily rate £398 £320 £285
Average daily rate % change year-on-year
+24.21% +12.28%
90% offered a daily rate of more than £243 £245 £200
10% offered a daily rate of more than £568 £420 £400
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 16 2 8
Average hourly rate £22.50 £18.50 £40.00
Average hourly rate % change year-on-year
+21.62% -53.75%
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 24 April 2015.

ITIL Daily Rate Histogram in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +10 9 £135 +50.00% 4
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 24 April 2015, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 23 (65.71%) Active Directory
2 12 (34.29%) Microsoft
3 10 (28.57%) SQL
3 10 (28.57%) Windows
4 9 (25.71%) Windows 7
5 8 (22.86%) Windows Server 2008
5 8 (22.86%) Windows Server 2003
6 5 (14.29%) MS Office
6 5 (14.29%) SLA
6 5 (14.29%) Service Management
6 5 (14.29%) Service Delivery
7 3 (8.57%) Validation
7 3 (8.57%) Knowledge Management
7 3 (8.57%) Incident Management
7 3 (8.57%) WebSphere
7 3 (8.57%) UNIX
7 3 (8.57%) E-Commerce
7 3 (8.57%) .NET
7 3 (8.57%) PRINCE
7 3 (8.57%) HP
7 3 (8.57%) Citrix
7 3 (8.57%) ITIL V3
7 3 (8.57%) Security Cleared
7 3 (8.57%) Coaching
8 2 (5.71%) Problem Management
8 2 (5.71%) CMDB
8 2 (5.71%) Configuration Management
8 2 (5.71%) Project Management
8 2 (5.71%) MCP
8 2 (5.71%) MS Excel

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 24 April 2015, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) WebSphere
Applications
1 5 (14.29%) MS Office
2 2 (5.71%) MS Excel
Communications & Networking
1 1 (2.86%) Firewall
1 1 (2.86%) Wireless
1 1 (2.86%) LAN
1 1 (2.86%) WAN
1 1 (2.86%) Unified Communications
Database & Business Intelligence
1 2 (5.71%) DTS
2 1 (2.86%) SQL Server
General
1 2 (5.71%) Finance
2 1 (2.86%) Telecoms
2 1 (2.86%) Legal
Job Titles
1 23 (65.71%) Analyst
2 12 (34.29%) Service Analyst
3 11 (31.43%) Service Desk Analyst
3 11 (31.43%) Support Analyst
4 6 (17.14%) Desktop Support
5 5 (14.29%) Desktop Support Analyst
5 5 (14.29%) Desktop Analyst
5 5 (14.29%) 1st Line Support
6 3 (8.57%) 3rd Line Support Analyst
6 3 (8.57%) Technical Specialist
6 3 (8.57%) 3rd Line Support
7 2 (5.71%) 1st Line Support Analyst
7 2 (5.71%) IT Support
7 2 (5.71%) Help Desk Support
7 2 (5.71%) IT Support Analyst
8 1 (2.86%) Support Engineer
8 1 (2.86%) Senior Analyst
8 1 (2.86%) Services Delivery Manager
8 1 (2.86%) Service Manager
8 1 (2.86%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 3 (8.57%) .NET
Miscellaneous
1 2 (5.71%) CMDB
2 1 (2.86%) Mainframe
2 1 (2.86%) Analytical Skills
Operating Systems
1 10 (28.57%) Windows
2 9 (25.71%) Windows 7
3 8 (22.86%) Windows Server 2008
3 8 (22.86%) Windows Server 2003
4 3 (8.57%) UNIX
5 1 (2.86%) Windows XP
5 1 (2.86%) MVS
Processes & Methodologies
1 5 (14.29%) Service Management
1 5 (14.29%) Service Delivery
2 3 (8.57%) Validation
2 3 (8.57%) Knowledge Management
2 3 (8.57%) Incident Management
2 3 (8.57%) E-Commerce
2 3 (8.57%) PRINCE
2 3 (8.57%) ITIL V3
2 3 (8.57%) Coaching
3 2 (5.71%) Problem Management
3 2 (5.71%) Configuration Management
3 2 (5.71%) Project Management
3 2 (5.71%) CRM
3 2 (5.71%) Workflow
3 2 (5.71%) Change Management
4 1 (2.86%) Risk Management
4 1 (2.86%) Stakeholder Management
4 1 (2.86%) WFM
4 1 (2.86%) Agile Software Development
4 1 (2.86%) Data Analysis
Programming Languages
1 10 (28.57%) SQL
Qualifications
1 3 (8.57%) Security Cleared
2 2 (5.71%) MCP
3 1 (2.86%) Microsoft Certification
3 1 (2.86%) ITIL Certification
3 1 (2.86%) SC Cleared
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 1 (2.86%) QA
System Software
1 23 (65.71%) Active Directory
Systems Management
1 1 (2.86%) EMC NetWorker
Vendors
1 12 (34.29%) Microsoft
2 3 (8.57%) HP
2 3 (8.57%) Citrix
3 1 (2.86%) Cisco
3 1 (2.86%) EMC
Norwich, Norfolk
LA International
Posted: 6 days ago