Norfolk ITIL Contracts

The table below looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the Norfolk region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited ITIL over the 3 months to 5 September 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL)
Location Aberdeen Abingdon Andover Avon Barnsley Basildon Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Bexleyheath Bicester Birmingham Blackpool Bournemouth Bracknell Bradford Brentford Bristol Bromley Buckinghamshire Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Channel Islands Cheltenham Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Corsham County Antrim Coventry Crawley Crewe Croydon Cumbria Dartford Denbighshire Derby Derbyshire Devon Docklands, London Dorking Dorset Durham East Anglia East Midlands East of England East Yorkshire Eastleigh Edinburgh England Epsom Essex Exeter Falkirk Farnborough Feltham Folkestone Gatwick Glasgow Gloucester Gloucestershire Goole Grangemouth Guildford Halifax Hammersmith Hampshire Harrogate Havant Hemel Hempstead Hereford Herefordshire Hertfordshire High Wycombe Hinckley Home Counties Hull Huntingdon Ilford Ipswich Jersey Kent Kingston Upon Thames Kingswinford Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Letchworth Lincoln Lincolnshire Linlithgow Liverpool London Luton Lutterworth M4 Corridor Macclesfield Maidenhead Maidstone Manchester Melrose Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paddington Penrith Peterborough Plymouth Poole Portsmouth Prescot Reading Redhill Reigate Rhyl Rugby Salisbury Scotland Scottish Borders Sheffield Shrewsbury Shropshire Slough Solihull Somerset South Coast South East South Wales South West South Yorkshire Southampton Southport Stafford Staffordshire Staines Street Suffolk Sunbury-on-Thames Sunderland Surbiton Surrey Sussex Swansea Swindon Tadworth Taunton Telford Thames Valley Trowbridge Tyne and Wear UK Uxbridge Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Lothian West Midlands West Sussex West Wales West Yorkshire Westminster Wilmslow Wiltshire Winchester Windsor Witham Woking Wolverhampton Worcester Worcestershire Worthing York Yorkshire	3 months to 5 Sep 2008	Same period last year
Rank	18	40
Rank change on same period last year	+22
Matching contract IT job ads	29	5
As % of all UK contract IT job ads sampled	0.039 %	0.005 %
As % of the category below	11.07 %	2.392 %
Daily rates quoted	10	2
Average minimum daily rate	£408	£350
Average daily rate	£444	£375
% change on same period last year	+18.40 %
Average maximum daily rate	£481	£400
UK excluding London average daily rate	£334	£330
% change on same period last year	+1.14 %
Hourly rates quoted	0	0
Average minimum hourly rate	-	-
Average hourly rate	-	-
% change on same period last year	-
Average maximum hourly rate	-	-
UK excluding London average hourly rate	£20.44	£24.57
% change on same period last year	-16.81 %
Processes & Methodologies Norfolk
Matching contract IT job ads	262	209
As % of all UK contract IT job ads sampled	0.354 %	0.206 %
Daily rates quoted	97	90
Average minimum daily rate	£416	£382
Average daily rate	£444	£403
% change on same period last year	+10.09 %
Average maximum daily rate	£473	£425
UK excluding London average daily rate	£378	£375
% change on same period last year	+0.59 %
Hourly rates quoted	6	7
Average minimum hourly rate	£27.70	£21.38
Average hourly rate	£30.45	£23.19
% change on same period last year	+31.32 %
Average maximum hourly rate	£33.20	£25.00
UK excluding London average hourly rate	£30.41	£30.41
% change on same period last year	+0.01 %
ITIL East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 5 September 2008.

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 5 September 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Norwich	+22	28	£454	+21.18 %

ITIL East of England

ITIL
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 16 (34.04 %) Service Delivery 2 14 (29.79 %) Finance 3 13 (27.66 %) Windows 3 13 (27.66 %) Windows 2000 3 13 (27.66 %) Windows XP 4 12 (25.53 %) ITIL Certification 5 10 (21.28 %) PRINCE2 6 9 (19.15 %) Microsoft 7 8 (17.02 %) Service Management 8 7 (14.89 %) Insurance 8 7 (14.89 %) SMS 8 7 (14.89 %) MS Office 8 7 (14.89 %) Novell 9 6 (12.77 %) Windows Server 2003 9 6 (12.77 %) Project Management

9 6 (12.77 %) Cisco 9 6 (12.77 %) Stakeholder Management 9 6 (12.77 %) Firewall 9 6 (12.77 %) Network Design 9 6 (12.77 %) Video Conferencing 10 5 (10.64 %) Cisco PIX 10 5 (10.64 %) Windows 2000 Server 10 5 (10.64 %) TCP/IP 10 5 (10.64 %) Active Directory 10 5 (10.64 %) MS Exchange 10 5 (10.64 %) ZENworks 11 4 (8.511 %) MS Excel 11 4 (8.511 %) QA 12 3 (6.383 %) Security Cleared 13 2 (4.255 %) PRINCE2 Certification

ITIL
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms 1 5 (10.64 %) MS Exchange 2 2 (4.255 %) Lotus Notes	Applications 1 7 (14.89 %) MS Office 2 4 (8.511 %) MS Excel
Business Applications 1 2 (4.255 %) assyst	Communications & Networking 1 7 (14.89 %) SMS 2 6 (12.77 %) Firewall 3 5 (10.64 %) Cisco PIX 3 5 (10.64 %) TCP/IP 4 1 (2.128 %) SAN
General 1 14 (29.79 %) Finance 2 7 (14.89 %) Insurance 3 2 (4.255 %) Government 3 2 (4.255 %) Banking	Job Titles 1 9 (19.15 %) Service Manager 2 8 (17.02 %) Delivery Manager 2 8 (17.02 %) Services Delivery Manager 3 7 (14.89 %) Desktop Support 4 6 (12.77 %) Project Manager 4 6 (12.77 %) Desktop Engineer 5 4 (8.511 %) Team Leader 5 4 (8.511 %) Analyst 5 4 (8.511 %) Solutions Designer 6 3 (6.383 %) Support Engineer 6 3 (6.383 %) Service Desk Team Leader 7 2 (4.255 %) Solutions Architect 7 2 (4.255 %) Architect 7 2 (4.255 %) Service Analyst 7 2 (4.255 %) Service Desk Analyst 8 1 (2.128 %) Junior Project Manager 8 1 (2.128 %) 2nd Line Support 8 1 (2.128 %) Senior Manager 8 1 (2.128 %) Support Analyst 8 1 (2.128 %) 3rd Line Support
Miscellaneous 1 6 (12.77 %) Video Conferencing 2 2 (4.255 %) CMDB 2 2 (4.255 %) Blackberry 3 1 (2.128 %) Clustering	Operating Systems 1 13 (27.66 %) Windows 1 13 (27.66 %) Windows 2000 1 13 (27.66 %) Windows XP 2 6 (12.77 %) Windows Server 2003 3 5 (10.64 %) Windows 2000 Server
Processes & Methodologies 1 16 (34.04 %) Service Delivery 2 10 (21.28 %) PRINCE2 3 8 (17.02 %) Service Management 4 6 (12.77 %) Project Management 4 6 (12.77 %) Stakeholder Management 4 6 (12.77 %) Network Design 5 3 (6.383 %) Security Cleared 6 2 (4.255 %) Data Management 6 2 (4.255 %) Disaster Recovery 6 2 (4.255 %) SOA 6 2 (4.255 %) PRINCE 7 1 (2.128 %) Workflow 7 1 (2.128 %) Business Continuity 7 1 (2.128 %) Business Analysis 7 1 (2.128 %) Supplier Management 7 1 (2.128 %) Incident Management 7 1 (2.128 %) Problem Management 7 1 (2.128 %) Matrix Management 7 1 (2.128 %) QMS 7 1 (2.128 %) SC Cleared	Qualifications 1 12 (25.53 %) ITIL Certification 2 2 (4.255 %) PRINCE2 Certification 3 1 (2.128 %) MCSE 3 1 (2.128 %) Microsoft Certification 3 1 (2.128 %) CNE 3 1 (2.128 %) Novell Certification
Quality Assurance & Compliance 1 4 (8.511 %) QA 2 2 (4.255 %) SLA	System Software 1 5 (10.64 %) Active Directory
Systems Management 1 5 (10.64 %) ZENworks	Vendors 1 9 (19.15 %) Microsoft 2 7 (14.89 %) Novell 3 6 (12.77 %) Cisco 4 2 (4.255 %) Lotus 5 1 (2.128 %) NetApp