The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Information Technology Infrastructure Library (ITIL)
Rank 5 15 13
Rank change year-on-year
+10 -2
Contract jobs citing ITIL 27 9 19
As % of all contract IT jobs located in Norfolk 14.75% 6.52% 10.33%
As % of the Processes & Methodologies category 23.48% 12.16% 17.92%
Number of daily rates quoted 21 5 11
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £245 £235
Average daily rate % change year-on-year
-28.57% +4.25%
90% offered a daily rate of more than £125 £90 £125
10% offered a daily rate of more than £200 £250 £255
UK excluding London average daily rate £350 £340 £325
% change year-on-year
+2.94% +4.61%
Number of hourly rates quoted 3 3 0
Average hourly rate £10.50 £23.20 -
Average hourly rate % change year-on-year
-54.74% -
UK excluding London average hourly rate £16.00 £15.50 £17.69
% change year-on-year
+3.22% -12.37%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
115 74 106
As % of all contract IT jobs located in Norfolk 62.84% 53.62% 57.61%
Number of daily rates quoted 80 40 45
Average daily rate £375 £275 £275
Average daily rate % change year-on-year
+36.36% -
90% offered a daily rate of more than £190 £225 £200
10% offered a daily rate of more than £500 £413 £400
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 11 7 7
Average hourly rate £22.50 £18.50 £21.50
Average hourly rate % change year-on-year
+21.62% -13.95%
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 27 February 2015.

ITIL Daily Rate Histogram in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Hourly Rate Histogram in Norfolk

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 27 February 2015.

ITIL Hourly Rate Histogram in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +7 16 £135 -20.58% 2
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 27 February 2015, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 24 (60.00%) Active Directory
2 18 (45.00%) Windows
3 15 (37.50%) SQL
4 14 (35.00%) Microsoft
5 10 (25.00%) Service Delivery
5 10 (25.00%) SLA
5 10 (25.00%) Windows 7
6 9 (22.50%) ITIL V3
6 9 (22.50%) HP
6 9 (22.50%) Citrix
7 8 (20.00%) Windows Server 2003
7 8 (20.00%) E-Commerce
7 8 (20.00%) Windows Server 2008
7 8 (20.00%) Knowledge Management
7 8 (20.00%) Incident Management
8 7 (17.50%) Security Cleared
8 7 (17.50%) CMDB
8 7 (17.50%) Problem Management
8 7 (17.50%) CRM
8 7 (17.50%) Configuration Management
8 7 (17.50%) Change Management
9 6 (15.00%) SQL Server
9 6 (15.00%) OpenView
9 6 (15.00%) SC Cleared
10 5 (12.50%) Service Management
10 5 (12.50%) Lotus
10 5 (12.50%) IIS
10 5 (12.50%) MS Office
10 5 (12.50%) Oracle
10 5 (12.50%) IBM Notes

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.50%) IIS
1 5 (12.50%) IBM Notes
1 5 (12.50%) Apache
2 3 (7.50%) WebSphere
3 2 (5.00%) MS Exchange
Applications
1 5 (12.50%) MS Office
2 4 (10.00%) MS Excel
Communications & Networking
1 4 (10.00%) LDAP
2 3 (7.50%) Firewall
3 2 (5.00%) LAN
3 2 (5.00%) WAN
4 1 (2.50%) DHCP
4 1 (2.50%) DNS
4 1 (2.50%) VoIP
4 1 (2.50%) Wireless
4 1 (2.50%) Unified Communications
Database & Business Intelligence
1 6 (15.00%) SQL Server
2 2 (5.00%) DTS
Development Applications
1 1 (2.50%) MSI
General
1 1 (2.50%) Telecoms
1 1 (2.50%) Finance
1 1 (2.50%) Legal
Job Titles
1 20 (50.00%) Analyst
2 11 (27.50%) Support Analyst
3 9 (22.50%) Service Analyst
4 8 (20.00%) Service Desk Analyst
5 6 (15.00%) Desktop Support
6 5 (12.50%) 1st Line Support
6 5 (12.50%) Desktop Support Analyst
6 5 (12.50%) Desktop Analyst
7 3 (7.50%) 3rd Line Support Analyst
7 3 (7.50%) Technical Specialist
7 3 (7.50%) 3rd Line Support
8 2 (5.00%) 1st Line Support Analyst
8 2 (5.00%) IT Support
8 2 (5.00%) Help Desk Support
8 2 (5.00%) IT Support Analyst
8 2 (5.00%) Support Engineer
9 1 (2.50%) Help Desk Analyst
9 1 (2.50%) Business Analyst
9 1 (2.50%) Support Technician
9 1 (2.50%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 5 (12.50%) Middleware
2 3 (7.50%) .NET
3 1 (2.50%) Application Packaging
Miscellaneous
1 7 (17.50%) CMDB
2 5 (12.50%) Management Information System
3 2 (5.00%) AS400
3 2 (5.00%) Mainframe
3 2 (5.00%) Mathematics
4 1 (2.50%) Analytical Skills
4 1 (2.50%) NHS
4 1 (2.50%) Clustering
Operating Systems
1 18 (45.00%) Windows
2 10 (25.00%) Windows 7
3 8 (20.00%) Windows Server 2003
3 8 (20.00%) Windows Server 2008
4 3 (7.50%) UNIX
5 2 (5.00%) MVS
6 1 (2.50%) Windows XP
6 1 (2.50%) Windows 8
Processes & Methodologies
1 10 (25.00%) Service Delivery
2 9 (22.50%) ITIL V3
3 8 (20.00%) Knowledge Management
3 8 (20.00%) Incident Management
3 8 (20.00%) E-Commerce
4 7 (17.50%) CRM
4 7 (17.50%) Change Management
4 7 (17.50%) Configuration Management
4 7 (17.50%) Problem Management
5 5 (12.50%) Service Management
6 3 (7.50%) Coaching
6 3 (7.50%) Validation
6 3 (7.50%) PRINCE
7 2 (5.00%) Workflow
7 2 (5.00%) Agile Software Development
8 1 (2.50%) Data Analysis
8 1 (2.50%) WFM
8 1 (2.50%) Project Management
8 1 (2.50%) PRINCE2
Programming Languages
1 15 (37.50%) SQL
2 2 (5.00%) C
Qualifications
1 7 (17.50%) Security Cleared
2 6 (15.00%) SC Cleared
3 4 (10.00%) Microsoft Certification
4 3 (7.50%) MCP
5 1 (2.50%) MCSE
5 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 10 (25.00%) SLA
2 1 (2.50%) QA
System Software
1 24 (60.00%) Active Directory
2 5 (12.50%) Terminal Services
3 2 (5.00%) VMware Infrastructure
4 1 (2.50%) Microsoft App-V
Systems Management
1 6 (15.00%) OpenView
2 3 (7.50%) Tivoli
2 3 (7.50%) HP SIM
3 2 (5.00%) EMC NetWorker
4 1 (2.50%) OpenView Configuration Management
Vendors
1 14 (35.00%) Microsoft
2 9 (22.50%) HP
2 9 (22.50%) Citrix
3 5 (12.50%) Lotus
3 5 (12.50%) Oracle
4 2 (5.00%) EMC
4 2 (5.00%) VMware
5 1 (2.50%) Cisco