The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 23 5 22
Rank change year-on-year
-18 +17
Contract jobs citing ITIL 18 29 11
As % of all contract IT jobs located in Norfolk 5.94% 15.59% 5.00%
As % of the Processes & Methodologies category 8.11% 23.20% 6.88%
Number of daily rates quoted 4 19 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£138 £350 £225
Average daily rate % change year-on-year
-60.71% +55.55%
90% offered a daily rate of more than £135 £175 £197
10% offered a daily rate of more than £165 £375 £345
UK excluding London average daily rate £350 £330 £323
% change year-on-year
+6.06% +2.32%
Number of hourly rates quoted 11 3 2
Average hourly rate £23.50 £21.75 £18.89
Average hourly rate % change year-on-year
+8.04% +15.12%
90% offered a hourly rate of more than £13.00 £20.35 £14.98
10% offered a hourly rate of more than £25.75 £21.75 £22.81
UK excluding London average hourly rate £15.62 £16.00 £15.96
% change year-on-year
-2.40% +0.23%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
222 125 160
As % of all contract IT jobs located in Norfolk 73.27% 67.20% 72.73%
Number of daily rates quoted 127 75 69
Average daily rate £325 £325 £350
Average daily rate % change year-on-year
- -7.14%
90% offered a daily rate of more than £236 £200 £225
10% offered a daily rate of more than £451 £375 £500
UK excluding London average daily rate £375 £363 £368
% change year-on-year
+3.44% -1.36%
Number of hourly rates quoted 12 5 17
Average hourly rate £23.50 £20.88 £17.75
Average hourly rate % change year-on-year
+12.57% +17.60%
90% offered a hourly rate of more than £13.20 £19.75 £13.92
10% offered a hourly rate of more than £25.75 £22.13 £23.79
UK excluding London average hourly rate £25.00 £29.00 £27.50
% change year-on-year
-13.79% +5.45%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Hourly Rate Histogram in Norfolk

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 20 October 2014.

ITIL Hourly Rate Histogram in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -14 14 - - 3
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 20 October 2014, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 32 (61.54%) Active Directory
2 23 (44.23%) ITIL V3
3 20 (38.46%) Incident Management
4 17 (32.69%) Configuration Management
5 16 (30.77%) HP
5 16 (30.77%) E-Commerce
5 16 (30.77%) Windows
6 15 (28.85%) Knowledge Management
7 14 (26.92%) Mainframe
8 13 (25.00%) UNIX
8 13 (25.00%) SLA
8 13 (25.00%) CMDB
8 13 (25.00%) Problem Management
9 12 (23.08%) Security Cleared
9 12 (23.08%) Linux
10 11 (21.15%) Solaris
10 11 (21.15%) Citrix
10 11 (21.15%) Service Delivery
10 11 (21.15%) Change Management
11 10 (19.23%) OpenView
12 9 (17.31%) CRM
12 9 (17.31%) SQL
13 8 (15.38%) Microsoft Certification
13 8 (15.38%) MVS
13 8 (15.38%) Management Information System
13 8 (15.38%) Agile Software Development
14 7 (13.46%) EMC NetWorker
14 7 (13.46%) Terminal Services
14 7 (13.46%) Lotus
14 7 (13.46%) Middleware

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 20 October 2014, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.46%) IIS
1 7 (13.46%) IBM Notes
1 7 (13.46%) Apache
2 3 (5.77%) MS Exchange
3 2 (3.85%) WebSphere
4 1 (1.92%) Exchange Server 2010
4 1 (1.92%) Exchange Server 2013
4 1 (1.92%) SharePoint
Applications
1 6 (11.54%) MS Excel
2 2 (3.85%) MS Office
Communications & Networking
1 5 (9.62%) LDAP
2 3 (5.77%) DHCP
2 3 (5.77%) DNS
2 3 (5.77%) Firewall
3 1 (1.92%) LAN
3 1 (1.92%) VoIP
3 1 (1.92%) WAN
Database & Business Intelligence
1 7 (13.46%) SQL Server
Development Applications
1 2 (3.85%) MSI
Job Titles
1 7 (13.46%) Analyst
2 6 (11.54%) Support Engineer
3 4 (7.69%) Support Analyst
4 3 (5.77%) Technical Project Manager
4 3 (5.77%) Project Manager
4 3 (5.77%) Applications Support
4 3 (5.77%) Service Analyst
4 3 (5.77%) 2nd Line Support
4 3 (5.77%) Technical Manager
4 3 (5.77%) Applications Support Analyst
4 3 (5.77%) Service Desk Analyst
5 2 (3.85%) Transformation Programme Manager
5 2 (3.85%) Wintel Support
5 2 (3.85%) Change Manager
5 2 (3.85%) Programme Manager
5 2 (3.85%) Consultant
6 1 (1.92%) Support Technician
6 1 (1.92%) 1st Line Support
6 1 (1.92%) Business Change Manager
6 1 (1.92%) Support Specialist
Libraries, Frameworks & Software Standards
1 7 (13.46%) Middleware
2 2 (3.85%) Application Packaging
2 2 (3.85%) .NET
Miscellaneous
1 14 (26.92%) Mainframe
2 13 (25.00%) CMDB
3 8 (15.38%) Management Information System
4 6 (11.54%) AS400
5 3 (5.77%) NHS
5 3 (5.77%) Mathematics
6 2 (3.85%) Clustering
Operating Systems
1 16 (30.77%) Windows
2 13 (25.00%) UNIX
3 12 (23.08%) Linux
4 11 (21.15%) Solaris
5 8 (15.38%) MVS
6 5 (9.62%) Windows 7
7 3 (5.77%) Windows XP
8 1 (1.92%) Windows Server 2003
8 1 (1.92%) Windows Server 2008
8 1 (1.92%) Windows 2000
8 1 (1.92%) Windows 8
Processes & Methodologies
1 23 (44.23%) ITIL V3
2 20 (38.46%) Incident Management
3 17 (32.69%) Configuration Management
4 16 (30.77%) E-Commerce
5 15 (28.85%) Knowledge Management
6 13 (25.00%) Problem Management
7 11 (21.15%) Service Delivery
7 11 (21.15%) Change Management
8 9 (17.31%) CRM
9 8 (15.38%) Agile Software Development
10 5 (9.62%) PRINCE2
11 4 (7.69%) Service Management
12 3 (5.77%) Project Management
13 2 (3.85%) Workflow
13 2 (3.85%) Validation
13 2 (3.85%) Coaching
13 2 (3.85%) Waterfall
14 1 (1.92%) User Acceptance Testing
14 1 (1.92%) Programme Management
14 1 (1.92%) ITSM
Programming Languages
1 9 (17.31%) SQL
2 3 (5.77%) C
Qualifications
1 12 (23.08%) Security Cleared
2 8 (15.38%) Microsoft Certification
3 5 (9.62%) SC Cleared
4 2 (3.85%) ISEB
4 2 (3.85%) Degree
4 2 (3.85%) MCP
4 2 (3.85%) MCSE
5 1 (1.92%) MCSA
5 1 (1.92%) ITIL Certification
5 1 (1.92%) MCITP
Quality Assurance & Compliance
1 13 (25.00%) SLA
2 2 (3.85%) QA
System Software
1 32 (61.54%) Active Directory
2 7 (13.46%) Terminal Services
3 4 (7.69%) VMware Infrastructure
4 2 (3.85%) Microsoft App-V
Systems Management
1 10 (19.23%) OpenView
2 7 (13.46%) EMC NetWorker
3 6 (11.54%) HP SIM
4 4 (7.69%) Tivoli
5 2 (3.85%) OpenView Configuration Management
6 1 (1.92%) WSUS
6 1 (1.92%) SCCM
6 1 (1.92%) SCOM
Vendors
1 16 (30.77%) HP
2 11 (21.15%) Citrix
3 7 (13.46%) Lotus
3 7 (13.46%) EMC
3 7 (13.46%) Oracle
3 7 (13.46%) Microsoft
4 5 (9.62%) VMware
5 1 (1.92%) Altiris
5 1 (1.92%) Apple