The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 17 8 24
Rank change year-on-year
-9 +16
Contract jobs citing ITIL 13 28 8
As % of all contract IT jobs located in Norfolk 6.07% 15.14% 3.92%
As % of the Processes & Methodologies category 8.97% 22.22% 5.33%
Number of daily rates quoted 2 15 3
Average daily rate
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of your Daily Rate
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£138 £363 £225
Average daily rate % change year-on-year
-62.06% +61.11%
90% offered a daily rate of more than £136 £245 £197
10% offered a daily rate of more than £140 £375 £405
UK excluding London average daily rate £348 £328 £325
% change year-on-year
+6.25% +0.76%
Number of hourly rates quoted 8 9 1
Average hourly rate £16.35 £21.75 £14.00
Average hourly rate % change year-on-year
-24.82% +55.35%
UK excluding London average hourly rate £15.00 £15.00 £16.50
% change year-on-year
- -9.09%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
145 126 150
As % of all contract IT jobs located in Norfolk 67.76% 68.11% 73.53%
Number of daily rates quoted 82 78 76
Average daily rate £370 £325 £410
Average daily rate % change year-on-year
+13.84% -20.73%
90% offered a daily rate of more than £300 £213 £250
10% offered a daily rate of more than £500 £375 £500
UK excluding London average daily rate £385 £363 £370
% change year-on-year
+6.20% -2.02%
Number of hourly rates quoted 9 11 18
Average hourly rate £13.20 £20.00 £16.50
Average hourly rate % change year-on-year
-34.00% +21.21%
90% offered a hourly rate of more than £13.00 £12.67 £14.00
10% offered a hourly rate of more than £23.50 £23.20 £24.70
UK excluding London average hourly rate £25.00 £30.00 £29.00
% change year-on-year
-16.66% +3.44%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -8 10 - - 1
Diss - - - -
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 21 November 2014, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 19 (52.78%) Active Directory
2 15 (41.67%) Windows
3 13 (36.11%) ITIL V3
4 11 (30.56%) HP
5 10 (27.78%) E-Commerce
5 10 (27.78%) Knowledge Management
6 9 (25.00%) Incident Management
6 9 (25.00%) OpenView
6 9 (25.00%) SQL
7 8 (22.22%) Citrix
7 8 (22.22%) Service Delivery
7 8 (22.22%) Management Information System
8 7 (19.44%) Terminal Services
8 7 (19.44%) Middleware
8 7 (19.44%) Configuration Management
8 7 (19.44%) Mainframe
8 7 (19.44%) Lotus
8 7 (19.44%) SLA
8 7 (19.44%) Oracle
8 7 (19.44%) SQL Server
8 7 (19.44%) IIS
8 7 (19.44%) IBM Notes
8 7 (19.44%) Apache
9 6 (16.67%) Microsoft Certification
9 6 (16.67%) CRM
9 6 (16.67%) Change Management
9 6 (16.67%) CMDB
9 6 (16.67%) Problem Management
9 6 (16.67%) Agile Software Development
9 6 (16.67%) Security Cleared

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 21 November 2014, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 7 (19.44%) IIS
1 7 (19.44%) IBM Notes
1 7 (19.44%) Apache
2 2 (5.56%) MS Exchange
Applications
1 4 (11.11%) MS Excel
2 1 (2.78%) MS Office
Communications & Networking
1 5 (13.89%) LDAP
2 3 (8.33%) DHCP
2 3 (8.33%) DNS
2 3 (8.33%) Firewall
3 1 (2.78%) LAN
3 1 (2.78%) VoIP
3 1 (2.78%) WAN
Database & Business Intelligence
1 7 (19.44%) SQL Server
Development Applications
1 2 (5.56%) MSI
Job Titles
1 6 (16.67%) Analyst
2 4 (11.11%) Support Engineer
3 3 (8.33%) Applications Support
3 3 (8.33%) Service Analyst
3 3 (8.33%) Applications Support Analyst
3 3 (8.33%) Service Desk Analyst
3 3 (8.33%) Project Manager
3 3 (8.33%) Technical Project Manager
3 3 (8.33%) Support Analyst
3 3 (8.33%) Technical Manager
4 2 (5.56%) Transformation Programme Manager
4 2 (5.56%) Wintel Support
4 2 (5.56%) Programme Manager
4 2 (5.56%) Change Manager
4 2 (5.56%) 2nd Line Support
5 1 (2.78%) Support Consultant
5 1 (2.78%) Administrator
5 1 (2.78%) Business Change Manager
5 1 (2.78%) IT Administrator
5 1 (2.78%) Consultant
Libraries, Frameworks & Software Standards
1 7 (19.44%) Middleware
2 2 (5.56%) Application Packaging
Miscellaneous
1 8 (22.22%) Management Information System
2 7 (19.44%) Mainframe
3 6 (16.67%) CMDB
4 5 (13.89%) AS400
5 3 (8.33%) NHS
5 3 (8.33%) Mathematics
6 2 (5.56%) Clustering
Operating Systems
1 15 (41.67%) Windows
2 5 (13.89%) Linux
2 5 (13.89%) MVS
2 5 (13.89%) Windows 7
3 4 (11.11%) UNIX
3 4 (11.11%) Solaris
4 2 (5.56%) Windows XP
5 1 (2.78%) Windows Server 2003
5 1 (2.78%) Windows Server 2008
5 1 (2.78%) Windows 2000
5 1 (2.78%) Windows 8
Processes & Methodologies
1 13 (36.11%) ITIL V3
2 10 (27.78%) E-Commerce
2 10 (27.78%) Knowledge Management
3 9 (25.00%) Incident Management
4 8 (22.22%) Service Delivery
5 7 (19.44%) Configuration Management
6 6 (16.67%) Change Management
6 6 (16.67%) Problem Management
6 6 (16.67%) CRM
6 6 (16.67%) Agile Software Development
7 5 (13.89%) PRINCE2
8 3 (8.33%) Project Management
9 2 (5.56%) Waterfall
10 1 (2.78%) User Acceptance Testing
10 1 (2.78%) Service Management
10 1 (2.78%) ITSM
10 1 (2.78%) Workflow
10 1 (2.78%) Programme Management
Programming Languages
1 9 (25.00%) SQL
2 3 (8.33%) C
Qualifications
1 6 (16.67%) Microsoft Certification
1 6 (16.67%) Security Cleared
2 5 (13.89%) SC Cleared
3 2 (5.56%) ISEB
3 2 (5.56%) Degree
3 2 (5.56%) MCP
3 2 (5.56%) MCSE
4 1 (2.78%) MCSA
4 1 (2.78%) MCITP
Quality Assurance & Compliance
1 7 (19.44%) SLA
2 2 (5.56%) QA
System Software
1 19 (52.78%) Active Directory
2 7 (19.44%) Terminal Services
3 4 (11.11%) VMware Infrastructure
4 2 (5.56%) Microsoft App-V
Systems Management
1 9 (25.00%) OpenView
2 5 (13.89%) HP SIM
3 4 (11.11%) EMC NetWorker
3 4 (11.11%) Tivoli
4 2 (5.56%) OpenView Configuration Management
5 1 (2.78%) WSUS
5 1 (2.78%) SCCM
5 1 (2.78%) SCOM
Vendors
1 11 (30.56%) HP
2 8 (22.22%) Citrix
3 7 (19.44%) Lotus
3 7 (19.44%) Oracle
4 4 (11.11%) Microsoft
4 4 (11.11%) EMC
4 4 (11.11%) VMware
5 1 (2.78%) Apple