The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited ITIL over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
IT Infrastructure Library (ITIL)
Rank 20 18 8
Rank change year-on-year
-2 -10
Contract jobs citing ITIL 17 18 32
As % of all contract IT jobs located in Norfolk 7.76% 10.11% 13.79%
As % of the Processes & Methodologies category 9.44% 12.95% 19.05%
Number of daily rates quoted 9 13 19
Median daily rate £164 £180 £220
Median daily rate % change year-on-year
-9.16% -18.15%
90% offered a daily rate of more than £107 £130 £140
10% offered a daily rate of more than £355 £365 £322
UK excluding London median daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 4 4 11
Median hourly rate £25.55 £25.75 £26.50
Median hourly rate % change year-on-year
-0.77% -2.83%
UK excluding London median hourly rate £21.33 £15.50 £15.88
% change year-on-year
+37.61% -2.40%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
180 139 168
As % of all contract IT jobs located in Norfolk 82.19% 78.09% 72.41%
Number of daily rates quoted 131 105 115
Median daily rate £425 £341 £300
Median daily rate % change year-on-year
+24.63% +13.66%
90% offered a daily rate of more than £250 £175 £215
10% offered a daily rate of more than £535 £488 £420
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 6 7 15
Median hourly rate £23.50 £33.00 £30.00
Median hourly rate % change year-on-year
-28.78% +10.00%
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

ITIL
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing ITIL as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 30 June 2016.

ITIL Daily Rate Histogram in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -16 6 £205 +57.69%
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 30 June 2016, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for ITIL.

1 22 (44.00%) Microsoft
2 20 (40.00%) Windows
2 20 (40.00%) Service Delivery
3 17 (34.00%) Active Directory
4 16 (32.00%) SQL
4 16 (32.00%) Management Information System
4 16 (32.00%) Analytical Skills
5 14 (28.00%) Finance
5 14 (28.00%) ITIL Certification
5 14 (28.00%) Service Management
6 13 (26.00%) VMware
6 13 (26.00%) Windows 7
7 12 (24.00%) Windows Server 2003
7 12 (24.00%) CRM
8 11 (22.00%) Problem Management
9 10 (20.00%) ITIL V3
9 10 (20.00%) Information Management
10 9 (18.00%) Microsoft Certification
10 9 (18.00%) SharePoint
10 9 (18.00%) DNS
10 9 (18.00%) IIS
10 9 (18.00%) Continuous Improvement
10 9 (18.00%) Virtual Desktop
11 8 (16.00%) Security Cleared
11 8 (16.00%) BizTalk Server
12 7 (14.00%) MCP
12 7 (14.00%) SLA
12 7 (14.00%) VMware Infrastructure
13 6 (12.00%) Performance Management
13 6 (12.00%) High Availability

ITIL
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.00%) IIS
1 9 (18.00%) SharePoint
2 8 (16.00%) BizTalk Server
3 2 (4.00%) CICS
Applications
1 3 (6.00%) MS Excel
2 2 (4.00%) MS Office
Business Applications
1 3 (6.00%) assyst
Cloud Services
1 3 (6.00%) OneDrive
Communications & Networking
1 9 (18.00%) DNS
2 4 (8.00%) Firewall
3 3 (6.00%) DHCP
3 3 (6.00%) SAN
4 2 (4.00%) Internet
5 1 (2.00%) Network Security
Database & Business Intelligence
1 2 (4.00%) DB2
2 1 (2.00%) Crystal Reports
Development Applications
1 2 (4.00%) Team Foundation Server
2 1 (2.00%) TestPartner
General
1 14 (28.00%) Finance
2 3 (6.00%) Local Government
3 1 (2.00%) Legal
Job Titles
1 15 (30.00%) Service Desk Team Leader
1 15 (30.00%) Team Leader
2 10 (20.00%) Support Engineer
3 8 (16.00%) Operations Engineer
4 7 (14.00%) Analyst
5 6 (12.00%) Support Analyst
6 5 (10.00%) Desktop Support
6 5 (10.00%) Senior Operations Engineer
7 4 (8.00%) Desktop Engineer
7 4 (8.00%) Desktop Support Engineer
7 4 (8.00%) Service Desk Support
7 4 (8.00%) Unix Support
8 3 (6.00%) Desktop Rollout Engineer
8 3 (6.00%) IT Manager
8 3 (6.00%) IT Security Officer
8 3 (6.00%) Linux Support
8 3 (6.00%) Operations Support Engineer
8 3 (6.00%) Rollout Engineer
8 3 (6.00%) Security Officer
8 3 (6.00%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 2 (4.00%) CSS
1 2 (4.00%) ISPF
Miscellaneous
1 16 (32.00%) Analytical Skills
1 16 (32.00%) Management Information System
2 5 (10.00%) Client/Server
3 4 (8.00%) CMDB
4 2 (4.00%) AS400
4 2 (4.00%) IBM Mainframe
4 2 (4.00%) Mainframe
5 1 (2.00%) Data Centre
5 1 (2.00%) Driving Licence
5 1 (2.00%) Fat Client
5 1 (2.00%) Statistics
5 1 (2.00%) Thin Client
5 1 (2.00%) Video Conferencing
Operating Systems
1 20 (40.00%) Windows
2 13 (26.00%) Windows 7
3 12 (24.00%) Windows Server 2003
4 5 (10.00%) Windows Server 2008
5 4 (8.00%) Linux
5 4 (8.00%) Solaris
5 4 (8.00%) Unix
5 4 (8.00%) Windows Server
6 3 (6.00%) Windows Server 2012
7 2 (4.00%) MVS
7 2 (4.00%) zOS
Processes & Methodologies
1 20 (40.00%) Service Delivery
2 14 (28.00%) Service Management
3 12 (24.00%) CRM
4 11 (22.00%) Problem Management
5 10 (20.00%) Information Management
5 10 (20.00%) ITIL V3
6 9 (18.00%) Continuous Improvement
7 6 (12.00%) High Availability
7 6 (12.00%) Performance Management
8 4 (8.00%) Configuration Management
8 4 (8.00%) Stakeholder Engagement
9 3 (6.00%) ISMS
9 3 (6.00%) Risk Management
10 2 (4.00%) Capacity Planning
10 2 (4.00%) Disaster Recovery
10 2 (4.00%) IT Governance
10 2 (4.00%) Line Management
10 2 (4.00%) Resource Management
10 2 (4.00%) Service Design
10 2 (4.00%) Workflow
Programming Languages
1 16 (32.00%) SQL
2 2 (4.00%) C#
2 2 (4.00%) COBOL
2 2 (4.00%) JavaScript
2 2 (4.00%) JCL
2 2 (4.00%) PHP
Qualifications
1 14 (28.00%) ITIL Certification
2 9 (18.00%) Microsoft Certification
3 8 (16.00%) Security Cleared
4 7 (14.00%) MCP
5 6 (12.00%) BPSS Clearance
6 4 (8.00%) A+ Certification
7 3 (6.00%) CISM
7 3 (6.00%) MCSE
8 1 (2.00%) SC Cleared
Quality Assurance & Compliance
1 7 (14.00%) SLA
2 5 (10.00%) Disclosure Scotland
3 3 (6.00%) ISO/IEC 27001
3 3 (6.00%) PCI DSS
System Software
1 17 (34.00%) Active Directory
2 9 (18.00%) Virtual Desktop
3 7 (14.00%) VMware Infrastructure
4 6 (12.00%) VMware ESX
5 2 (4.00%) Job Entry Subsystem
Systems Management
1 4 (8.00%) WSUS
2 3 (6.00%) SCCM
3 2 (4.00%) Tivoli NetView
Vendors
1 22 (44.00%) Microsoft
2 13 (26.00%) VMware
3 4 (8.00%) HP
3 4 (8.00%) Red Hat
4 3 (6.00%) Cisco
4 3 (6.00%) Citrix
5 2 (4.00%) IBM
5 2 (4.00%) Oracle
6 1 (2.00%) Apple