The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the contractor rates offered in IT contracts that have cited ITIL over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
IT Infrastructure Library (ITIL)
Rank 14 20 7
Rank change year-on-year
+6 -13
Contract jobs citing ITIL 14 10 25
As % of all contract IT jobs located in Norfolk 7.87% 6.33% 13.66%
As % of the Processes & Methodologies category 10.14% 9.01% 18.80%
Number of daily rates quoted 10 6 15
Median daily rate £158 £168 £220
Median daily rate % change year-on-year
-5.67% -23.83%
90% offered a daily rate of more than £106 £118 £138
10% offered a daily rate of more than £353 £363 £265
UK excluding London median daily rate £351 £345 £325
% change year-on-year
+1.73% +6.15%
Number of hourly rates quoted 1 3 8
Median hourly rate £27.62 £12.00 £27.00
Median hourly rate % change year-on-year
+130.16% -55.55%
UK excluding London median hourly rate £19.50 £15.00 £16.00
% change year-on-year
+30.00% -6.25%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
138 111 133
As % of all contract IT jobs located in Norfolk 77.53% 70.25% 72.68%
Number of daily rates quoted 95 84 90
Median daily rate £403 £400 £300
Median daily rate % change year-on-year
+0.62% +33.33%
90% offered a daily rate of more than £225 £175 £213
10% offered a daily rate of more than £600 £525 £375
UK excluding London median daily rate £400 £387 £375
% change year-on-year
+3.35% +3.20%
Number of hourly rates quoted 1 7 10
Median hourly rate £27.62 £33.00 £30.00
Median hourly rate % change year-on-year
-16.30% +10.00%
UK excluding London median hourly rate £32.50 £30.50 £30.00
% change year-on-year
+6.55% +1.66%

ITIL
Jobs Demand Trend in Norfolk

The demand trend of contract jobs across the Norfolk region citing ITIL as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 31 May 2016.

ITIL Daily Rate Histogram in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -8 4 £185 +42.30%
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 31 May 2016, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Norfolk region with a requirement for ITIL.

1 20 (40.00%) Microsoft
1 20 (40.00%) Active Directory
2 19 (38.00%) Windows
3 17 (34.00%) Service Delivery
4 15 (30.00%) Analytical Skills
5 14 (28.00%) Problem Management
5 14 (28.00%) ITIL V3
5 14 (28.00%) Management Information System
5 14 (28.00%) Finance
5 14 (28.00%) ITIL Certification
5 14 (28.00%) Service Management
6 13 (26.00%) SQL
6 13 (26.00%) Windows 7
7 12 (24.00%) VMware
8 11 (22.00%) CRM
8 11 (22.00%) Windows Server 2003
9 10 (20.00%) Information Management
9 10 (20.00%) Security Cleared
9 10 (20.00%) High Availability
10 9 (18.00%) Continuous Improvement
10 9 (18.00%) Microsoft Certification
10 9 (18.00%) SharePoint
10 9 (18.00%) DNS
10 9 (18.00%) IIS
11 8 (16.00%) BizTalk Server
11 8 (16.00%) BPSS Clearance
12 7 (14.00%) VMware Infrastructure
12 7 (14.00%) MCP
12 7 (14.00%) SLA
13 6 (12.00%) assyst

ITIL
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (18.00%) IIS
1 9 (18.00%) SharePoint
2 8 (16.00%) BizTalk Server
3 5 (10.00%) CICS
Applications
1 3 (6.00%) MS Excel
2 1 (2.00%) MS Office
Business Applications
1 6 (12.00%) assyst
Cloud Services
1 3 (6.00%) OneDrive
Communications & Networking
1 9 (18.00%) DNS
2 3 (6.00%) DHCP
2 3 (6.00%) Firewall
2 3 (6.00%) SAN
3 1 (2.00%) Internet
Database & Business Intelligence
1 5 (10.00%) DB2
2 1 (2.00%) Crystal Reports
Development Applications
1 1 (2.00%) Team Foundation Server
1 1 (2.00%) TestPartner
General
1 14 (28.00%) Finance
2 3 (6.00%) Local Government
3 1 (2.00%) Legal
Job Titles
1 15 (30.00%) Service Desk Team Leader
1 15 (30.00%) Team Leader
2 10 (20.00%) Support Engineer
3 8 (16.00%) Operations Engineer
4 7 (14.00%) Analyst
5 6 (12.00%) Support Analyst
6 5 (10.00%) Desktop Support
6 5 (10.00%) Senior Operations Engineer
6 5 (10.00%) Unix Support
7 4 (8.00%) Desktop Engineer
7 4 (8.00%) Desktop Support Engineer
7 4 (8.00%) Linux Support
7 4 (8.00%) Service Desk Support
8 3 (6.00%) Desktop Rollout Engineer
8 3 (6.00%) IT Manager
8 3 (6.00%) Operations Support Engineer
8 3 (6.00%) Rollout Engineer
8 3 (6.00%) Service Desk Engineer
9 2 (4.00%) Operational Support Analyst
9 2 (4.00%) Operations Support Analyst
Libraries, Frameworks & Software Standards
1 5 (10.00%) ISPF
2 1 (2.00%) CSS
Miscellaneous
1 15 (30.00%) Analytical Skills
2 14 (28.00%) Management Information System
3 5 (10.00%) AS400
3 5 (10.00%) Client/Server
3 5 (10.00%) IBM Mainframe
3 5 (10.00%) Mainframe
4 4 (8.00%) CMDB
5 1 (2.00%) Data Centre
5 1 (2.00%) Driving Licence
5 1 (2.00%) Fat Client
5 1 (2.00%) Statistics
5 1 (2.00%) Thin Client
5 1 (2.00%) Video Conferencing
Operating Systems
1 19 (38.00%) Windows
2 13 (26.00%) Windows 7
3 11 (22.00%) Windows Server 2003
4 5 (10.00%) Linux
4 5 (10.00%) MVS
4 5 (10.00%) Solaris
4 5 (10.00%) Unix
4 5 (10.00%) Windows Server 2008
4 5 (10.00%) zOS
5 4 (8.00%) Windows Server
6 3 (6.00%) Windows Server 2012
Processes & Methodologies
1 17 (34.00%) Service Delivery
2 14 (28.00%) ITIL V3
2 14 (28.00%) Problem Management
2 14 (28.00%) Service Management
3 11 (22.00%) CRM
4 10 (20.00%) High Availability
4 10 (20.00%) Information Management
5 9 (18.00%) Continuous Improvement
6 6 (12.00%) Performance Management
7 5 (10.00%) Agile Software Development
7 5 (10.00%) Knowledge Management
7 5 (10.00%) Workflow
8 4 (8.00%) Configuration Management
9 2 (4.00%) Business Continuity
9 2 (4.00%) Capacity Planning
9 2 (4.00%) Disaster Recovery
9 2 (4.00%) ITSM
9 2 (4.00%) Line Management
9 2 (4.00%) Stakeholder Engagement
10 1 (2.00%) Mentoring
Programming Languages
1 13 (26.00%) SQL
2 5 (10.00%) COBOL
2 5 (10.00%) JCL
3 1 (2.00%) C#
3 1 (2.00%) JavaScript
3 1 (2.00%) PHP
Qualifications
1 14 (28.00%) ITIL Certification
2 10 (20.00%) Security Cleared
3 9 (18.00%) Microsoft Certification
4 8 (16.00%) BPSS Clearance
5 7 (14.00%) MCP
6 4 (8.00%) A+ Certification
7 3 (6.00%) MCSE
8 1 (2.00%) CISM
8 1 (2.00%) SC Cleared
Quality Assurance & Compliance
1 7 (14.00%) SLA
2 5 (10.00%) Disclosure Scotland
3 1 (2.00%) ISO/IEC 27001
3 1 (2.00%) PCI DSS
System Software
1 20 (40.00%) Active Directory
2 7 (14.00%) VMware Infrastructure
3 6 (12.00%) VMware ESX
4 5 (10.00%) Job Entry Subsystem
Systems Management
1 5 (10.00%) Tivoli NetView
2 4 (8.00%) WSUS
3 3 (6.00%) SCCM
Vendors
1 20 (40.00%) Microsoft
2 12 (24.00%) VMware
3 5 (10.00%) HP
3 5 (10.00%) IBM
3 5 (10.00%) Red Hat
4 1 (2.00%) Apple
4 1 (2.00%) Cisco
4 1 (2.00%) Citrix
4 1 (2.00%) Oracle