The table below looks at the statistics for ITIL skills in IT contracts advertised for the Norfolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL)
Rank 21 17 22
Rank change year-on-year
-4 +5
Contract jobs citing ITIL 5 17 6
As % of all contract IT jobs located in Norfolk 2.78% 9.60% 3.47%
As % of the Processes & Methodologies category 4.42% 14.05% 4.96%
Number of daily rates quoted 2 5 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£215 £350 £235
Average daily rate % change year-on-year
-38.57% +48.93%
90% offered a daily rate of more than £155 £150 £223
10% offered a daily rate of more than £275 £375 £407
UK excluding London average daily rate £350 £330 £328
% change year-on-year
+6.06% +0.76%
Number of hourly rates quoted 1 9 1
Average hourly rate £12.00 £23.20 £14.00
Average hourly rate % change year-on-year
-48.27% +65.71%
UK excluding London average hourly rate £15.67 £15.00 £17.50
% change year-on-year
+4.45% -14.28%
ITIL
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Norfolk region.

Processes & Methodologies Category
Norfolk
Contract IT job ads with a match in the
Processes & Methodologies category
113 121 121
As % of all contract IT jobs located in Norfolk 62.78% 68.36% 69.94%
Number of daily rates quoted 72 76 62
Average daily rate £359 £290 £410
Average daily rate % change year-on-year
+23.89% -29.37%
90% offered a daily rate of more than £290 £210 £275
10% offered a daily rate of more than £500 £413 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 3 12 24
Average hourly rate £12.50 £21.00 £19.00
Average hourly rate % change year-on-year
-40.47% +10.52%
90% offered a hourly rate of more than £11.13 £12.67 £13.98
10% offered a hourly rate of more than £13.00 £26.21 £23.80
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITIL
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of IT contractor jobs citing ITIL across the Norfolk region as a proportion of the total demand within the Processes & Methodologies category.

ITIL Jobs Demand Trend in Norfolk

ITIL
Daily Rate Trend in Norfolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL across the Norfolk region.

ITIL Daily Rate Trend in Norfolk

ITIL
Daily Rate Histogram in Norfolk

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Norfolk region over the 3 months to 22 December 2014.

ITIL Daily Rate Histogram in Norfolk

ITIL
Hourly Rate Trend in Norfolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL across the Norfolk region.

ITIL Hourly Rate Trend in Norfolk

ITIL
Contract Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL within the Norfolk region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich -1 3 £290 +0.86% 1
Diss - - - -
ITIL
East of England

ITIL
Top 30 Related IT Skills in Norfolk

For the 6 months to 22 December 2014, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL.

1 15 (50.00%) Active Directory
2 14 (46.67%) Windows
3 13 (43.33%) ITIL V3
4 12 (40.00%) HP
5 11 (36.67%) E-Commerce
5 11 (36.67%) Knowledge Management
6 10 (33.33%) Citrix
6 10 (33.33%) Service Delivery
6 10 (33.33%) Incident Management
7 9 (30.00%) OpenView
8 8 (26.67%) SQL
8 8 (26.67%) SLA
8 8 (26.67%) Configuration Management
8 8 (26.67%) Management Information System
9 7 (23.33%) Oracle
9 7 (23.33%) SQL Server
9 7 (23.33%) IIS
9 7 (23.33%) IBM Notes
9 7 (23.33%) Apache
9 7 (23.33%) CRM
9 7 (23.33%) Lotus
9 7 (23.33%) Terminal Services
9 7 (23.33%) Middleware
9 7 (23.33%) Change Management
9 7 (23.33%) CMDB
9 7 (23.33%) Problem Management
10 6 (20.00%) Microsoft Certification
11 5 (16.67%) LDAP
11 5 (16.67%) SC Cleared
11 5 (16.67%) Security Cleared

ITIL
Top Related IT Skills in Norfolk by Category

For the 6 months to 22 December 2014, IT contractor jobs across the Norfolk region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Platforms
1 7 (23.33%) IIS
1 7 (23.33%) IBM Notes
1 7 (23.33%) Apache
2 2 (6.67%) MS Exchange
2 2 (6.67%) WebSphere
Applications
1 4 (13.33%) MS Excel
2 1 (3.33%) MS Office
Communications & Networking
1 5 (16.67%) LDAP
2 4 (13.33%) Firewall
3 3 (10.00%) DHCP
3 3 (10.00%) DNS
4 2 (6.67%) LAN
4 2 (6.67%) WAN
5 1 (3.33%) Wireless
5 1 (3.33%) Unified Communications
5 1 (3.33%) VoIP
Database & Business Intelligence
1 7 (23.33%) SQL Server
2 2 (6.67%) DTS
Development Applications
1 2 (6.67%) MSI
General
1 1 (3.33%) Telecoms
Job Titles
1 5 (16.67%) Analyst
2 3 (10.00%) Support Engineer
2 3 (10.00%) Technical Project Manager
2 3 (10.00%) Service Analyst
2 3 (10.00%) Service Desk Analyst
2 3 (10.00%) Technical Manager
2 3 (10.00%) Project Manager
3 2 (6.67%) Wintel Support
3 2 (6.67%) Technical Specialist
4 1 (3.33%) IT Administrator
4 1 (3.33%) UNIX Specialist
4 1 (3.33%) 2nd Line Support
4 1 (3.33%) Support Consultant
4 1 (3.33%) Administrator
4 1 (3.33%) Applications Support Analyst
4 1 (3.33%) Support Technician
4 1 (3.33%) Support Analyst
4 1 (3.33%) 1st Line Support
4 1 (3.33%) Applications Support
4 1 (3.33%) Consultant
Libraries, Frameworks & Software Standards
1 7 (23.33%) Middleware
2 2 (6.67%) Application Packaging
2 2 (6.67%) .NET
Miscellaneous
1 8 (26.67%) Management Information System
2 7 (23.33%) CMDB
3 4 (13.33%) AS400
3 4 (13.33%) Mainframe
4 3 (10.00%) Mathematics
5 2 (6.67%) Clustering
6 1 (3.33%) NHS
Operating Systems
1 14 (46.67%) Windows
2 5 (16.67%) Windows 7
3 4 (13.33%) MVS
4 3 (10.00%) UNIX
5 2 (6.67%) Linux
6 1 (3.33%) Windows 2000
6 1 (3.33%) Windows XP
6 1 (3.33%) Solaris
6 1 (3.33%) Windows Server 2003
6 1 (3.33%) Windows Server 2008
6 1 (3.33%) Windows 8
Processes & Methodologies
1 13 (43.33%) ITIL V3
2 11 (36.67%) Knowledge Management
2 11 (36.67%) E-Commerce
3 10 (33.33%) Service Delivery
3 10 (33.33%) Incident Management
4 8 (26.67%) Configuration Management
5 7 (23.33%) Change Management
5 7 (23.33%) CRM
5 7 (23.33%) Problem Management
6 3 (10.00%) Agile Software Development
6 3 (10.00%) Workflow
6 3 (10.00%) PRINCE2
6 3 (10.00%) Project Management
6 3 (10.00%) Service Management
7 2 (6.67%) PRINCE
7 2 (6.67%) Validation
7 2 (6.67%) Coaching
8 1 (3.33%) WFM
8 1 (3.33%) ITSM
Programming Languages
1 8 (26.67%) SQL
2 3 (10.00%) C
Qualifications
1 6 (20.00%) Microsoft Certification
2 5 (16.67%) SC Cleared
2 5 (16.67%) Security Cleared
3 2 (6.67%) MCP
3 2 (6.67%) MCSE
4 1 (3.33%) MCSA
4 1 (3.33%) MCITP
Quality Assurance & Compliance
1 8 (26.67%) SLA
2 1 (3.33%) QA
System Software
1 15 (50.00%) Active Directory
2 7 (23.33%) Terminal Services
3 4 (13.33%) VMware Infrastructure
4 2 (6.67%) Microsoft App-V
Systems Management
1 9 (30.00%) OpenView
2 5 (16.67%) HP SIM
3 4 (13.33%) Tivoli
4 3 (10.00%) EMC NetWorker
5 2 (6.67%) OpenView Configuration Management
6 1 (3.33%) WSUS
6 1 (3.33%) SCCM
6 1 (3.33%) SCOM
Vendors
1 12 (40.00%) HP
2 10 (33.33%) Citrix
3 7 (23.33%) Lotus
3 7 (23.33%) Oracle
4 4 (13.33%) Microsoft
4 4 (13.33%) VMware
5 3 (10.00%) EMC
6 1 (3.33%) Cisco
6 1 (3.33%) Apple