2nd Line Support Engineer Contracts in the North of England

Second Line Support Engineer
England > North of England

The median Second Line Support Engineer daily rate in the North of England is £195 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 158 201 190
Rank change year-on-year +43 -11 -12
Contract jobs requiring a 2nd Line Support Engineer 22 11 49
As % of all contract jobs advertised in the North of England 0.47% 0.19% 0.68%
As % of the Job Titles category 0.50% 0.20% 0.70%
Number of daily rates quoted 18 7 42
10th Percentile £150 £152 £126
25th Percentile £185 £171 £150
Median daily rate (50th Percentile) £195 £195 £175
Median % change year-on-year - +11.43% +40.00%
75th Percentile £210 £244 £202
90th Percentile £230 £314 £238
England median daily rate £200 £225 £193
% change year-on-year -11.11% +16.88% +10.00%
Number of hourly rates quoted 4 0 4
10th Percentile - - -
25th Percentile - - £16.00
Median hourly rate £17.72 - £16.38
75th Percentile - - £18.78
90th Percentile - - £21.76
England median hourly rate £17.72 £23.50 £17.50
% change year-on-year -24.60% +34.29% +9.38%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,398 5,519 6,974
% of contract IT jobs with a recognized job title 93.10% 95.25% 96.98%
Number of daily rates quoted 2,758 3,900 5,135
10th Percentile £263 £281 £200
25th Percentile £384 £410 £363
Median daily rate (50th Percentile) £475 £500 £475
Median % change year-on-year -5.00% +5.26% +11.76%
75th Percentile £580 £600 £550
90th Percentile £675 £680 £638
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 394 158 292
10th Percentile £11.02 £14.18 £11.00
25th Percentile £12.53 £18.96 £14.00
Median hourly rate £19.34 £30.65 £18.59
Median % change year-on-year -36.90% +64.84% +3.87%
75th Percentile £45.97 £49.48 £29.88
90th Percentile £60.00 £66.00 £49.98
England median hourly rate £36.34 £44.77 £22.50
% change year-on-year -18.83% +98.96% +0.36%

2nd Line Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in the North of England.

Daily rate trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing 2nd Line Support Engineer in the North of England over the 6 months to 2 May 2024.

Daily rate histogram for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in the North of England.

Hourly rate trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the North of England region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +28 10 £193 +1.32% 2
North West +22 10 £198 -1.50% 11
North East +19 2 £195 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 2 May 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring 2nd Line Support Engineer in the job title.

1 18 (81.82%) Windows
2 17 (77.27%) Microsoft
3 16 (72.73%) Microsoft 365
4 14 (63.64%) Active Directory
5 12 (54.55%) Microsoft Office
5 12 (54.55%) Windows 10
6 11 (50.00%) Microsoft Intune
6 11 (50.00%) Social Skills
7 9 (40.91%) Customer Service
7 9 (40.91%) Azure
8 7 (31.82%) SCCM
8 7 (31.82%) Apple
8 7 (31.82%) Service Management
8 7 (31.82%) Mac OS
9 6 (27.27%) Degree
10 5 (22.73%) OneDrive
10 5 (22.73%) Customer Requirements
10 5 (22.73%) Analytical Skills
10 5 (22.73%) Asset Management
11 4 (18.18%) VMware Infrastructure
11 4 (18.18%) VMware
11 4 (18.18%) Systems Management Server (SMS)
11 4 (18.18%) VPN
11 4 (18.18%) SLA
11 4 (18.18%) Microsoft Exchange
11 4 (18.18%) ServiceNow
11 4 (18.18%) Software Deployment
11 4 (18.18%) Apple iOS
11 4 (18.18%) Customer Experience
11 4 (18.18%) Problem-Solving

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) Microsoft Exchange
Applications
1 12 (54.55%) Microsoft Office
Cloud Services
1 16 (72.73%) Microsoft 365
2 9 (40.91%) Azure
3 5 (22.73%) OneDrive
4 3 (13.64%) Entra ID
Communications & Networking
1 4 (18.18%) VPN
2 3 (13.64%) Firewall
2 3 (13.64%) LAN
2 3 (13.64%) VLAN
2 3 (13.64%) VoIP
2 3 (13.64%) WAN
2 3 (13.64%) Wi-Fi
General
1 11 (50.00%) Social Skills
2 5 (22.73%) Analytical Skills
3 3 (13.64%) Documentation Skills
3 3 (13.64%) Law
4 2 (9.09%) Presentation Skills
5 1 (4.55%) Manufacturing
Miscellaneous
1 3 (13.64%) Clustering
1 3 (13.64%) Driving Licence
2 2 (9.09%) Management Information System
3 1 (4.55%) Public Cloud
3 1 (4.55%) Social Media
Operating Systems
1 18 (81.82%) Windows
2 12 (54.55%) Windows 10
3 7 (31.82%) Mac OS
4 4 (18.18%) Apple iOS
5 3 (13.64%) Windows Server
5 3 (13.64%) Windows Server 2012
5 3 (13.64%) Windows Server 2019
Processes & Methodologies
1 9 (40.91%) Customer Service
2 7 (31.82%) Service Management
3 5 (22.73%) Asset Management
3 5 (22.73%) Customer Requirements
4 4 (18.18%) Customer Experience
4 4 (18.18%) Inventory Management
4 4 (18.18%) Problem-Solving
4 4 (18.18%) Software Deployment
5 3 (13.64%) Decision-Making
5 3 (13.64%) ITIL
5 3 (13.64%) Mobile Device Management
5 3 (13.64%) Patch Management
5 3 (13.64%) Quality Management
6 2 (9.09%) Break/Fix
6 2 (9.09%) Information Security
7 1 (4.55%) Migration
7 1 (4.55%) Project Delivery
7 1 (4.55%) Technical Leadership
Programming Languages
1 3 (13.64%) PowerShell
Qualifications
1 6 (27.27%) Degree
Quality Assurance & Compliance
1 4 (18.18%) SLA
System Software
1 14 (63.64%) Active Directory
2 4 (18.18%) VMware Infrastructure
3 3 (13.64%) Hyper-V
Systems Management
1 11 (50.00%) Microsoft Intune
2 7 (31.82%) SCCM
3 4 (18.18%) Systems Management Server (SMS)
4 3 (13.64%) Autotask
4 3 (13.64%) Failover Clustering
4 3 (13.64%) Jamf Pro
Vendors
1 17 (77.27%) Microsoft
2 7 (31.82%) Apple
3 4 (18.18%) ServiceNow
3 4 (18.18%) VMware
4 3 (13.64%) Datto