The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 39 37 39
Rank change year-on-year
-2 +2
Permanent jobs citing CRM 135 147 143
As % of all permanent IT jobs located in Reading 6.42% 6.11% 6.29%
As % of the Processes & Methodologies category 7.56% 7.24% 7.67%
Number of salaries quoted 75 80 81
Average salary £45,000 £58,750 £40,500
Average salary % change year-on-year
-23.40% +45.06%
90% offered a salary of more than £23,500 £28,950 £25,000
10% offered a salary of more than £80,000 £75,000 £72,500
UK excluding London average salary £45,000 £45,000 £45,000
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1786 2031 1865
As % of all permanent IT jobs located in Reading 84.97% 84.48% 82.01%
Number of salaries quoted 1407 1381 1400
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £34,000 £32,500
10% offered a salary of more than £67,500 £67,500 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 11 February 2016.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 11 February 2016, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 128 (45.55%) Telecoms
2 106 (37.72%) Degree
3 73 (25.98%) Billing
4 63 (22.42%) Microsoft
5 61 (21.71%) eTOM
6 55 (19.57%) Finance
7 50 (17.79%) Dynamics CRM
8 49 (17.44%) Computer Science
9 47 (16.73%) Business Analysis
10 42 (14.95%) SQL
10 42 (14.95%) Business Development
10 42 (14.95%) Analytical Skills
10 42 (14.95%) Convergent Charging
11 39 (13.88%) SQL Server
11 39 (13.88%) ERP
12 37 (13.17%) MS Excel
13 33 (11.74%) BPR
14 31 (11.03%) HTML
14 31 (11.03%) ITIL
15 30 (10.68%) .NET
15 30 (10.68%) Retail
16 29 (10.32%) Workflow
16 29 (10.32%) Oracle
16 29 (10.32%) Business Intelligence
16 29 (10.32%) Data Centre
17 28 (9.96%) Marketing
17 28 (9.96%) Project Management
18 27 (9.61%) Dynamics NAV
18 27 (9.61%) Product Management
18 27 (9.61%) Big Data

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 11 February 2016, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (4.98%) SharePoint
2 8 (2.85%) OpenStack
2 8 (2.85%) SharePoint 2010
3 6 (2.14%) BizTalk Server
3 6 (2.14%) CMS
4 5 (1.78%) Drupal
4 5 (1.78%) MS Exchange
5 4 (1.42%) Oracle Workflow
6 3 (1.07%) Apache
6 3 (1.07%) SharePoint 2013
7 2 (0.71%) Alfresco
7 2 (0.71%) Apache Solr
7 2 (0.71%) Elasticsearch
7 2 (0.71%) IIS
7 2 (0.71%) Liferay
7 2 (0.71%) Skype for Business
8 1 (0.36%) MS Project Server
8 1 (0.36%) Tomcat
8 1 (0.36%) WebLogic
8 1 (0.36%) WebSphere
Applications
1 37 (13.17%) MS Excel
2 10 (3.56%) MS PowerPoint
3 9 (3.20%) MS Office
4 5 (1.78%) SPSS
5 3 (1.07%) Photoshop
6 1 (0.36%) Adobe Illustrator
6 1 (0.36%) GIMP
6 1 (0.36%) MS Project
6 1 (0.36%) Spreadsheet
Business Applications
1 50 (17.79%) Dynamics CRM
2 27 (9.61%) Dynamics NAV
3 10 (3.56%) SAP Oil and Gas
4 7 (2.49%) SAP CRM
5 6 (2.14%) Dynamics AX
6 5 (1.78%) Dynamics GP
7 3 (1.07%) SAP PM
7 3 (1.07%) SAP PS
8 1 (0.36%) Changepoint
8 1 (0.36%) Oracle CRM
8 1 (0.36%) Oracle EBS
8 1 (0.36%) Oracle EBS R12
8 1 (0.36%) Oracle Internet Expenses
8 1 (0.36%) Oracle iRecruitment
8 1 (0.36%) Primavera
8 1 (0.36%) Salesforce.com CRM
Cloud Services
1 21 (7.47%) SaaS
2 11 (3.91%) Cloud Computing
3 7 (2.49%) Microsoft Azure
4 6 (2.14%) Office 365
5 5 (1.78%) GitHub
6 2 (0.71%) Yammer
7 1 (0.36%) Adobe Analytics
7 1 (0.36%) Google Analytics
Communications & Networking
1 17 (6.05%) Wireless
2 14 (4.98%) 4G
3 12 (4.27%) Internet
4 11 (3.91%) Network Security
5 10 (3.56%) Broadband
6 9 (3.20%) LAN
7 8 (2.85%) WAN
8 7 (2.49%) CTI
9 5 (1.78%) TCP/IP
9 5 (1.78%) Unified Communications
10 3 (1.07%) ATM
10 3 (1.07%) DSLAM
10 3 (1.07%) Intelligent Network
10 3 (1.07%) NGN
10 3 (1.07%) PBX
10 3 (1.07%) SAN
10 3 (1.07%) SDH
11 2 (0.71%) Firewall
11 2 (0.71%) VoIP
11 2 (0.71%) VPN
Database & Business Intelligence
1 39 (13.88%) SQL Server
2 27 (9.61%) Big Data
3 19 (6.76%) GIS
4 16 (5.69%) BusinessObjects
5 13 (4.63%) MySQL
5 13 (4.63%) SQL Server Reporting Services
6 11 (3.91%) MS Access
7 10 (3.56%) DB2
8 9 (3.20%) Data Mining
9 8 (2.85%) Relational Database
10 7 (2.49%) MongoDB
10 7 (2.49%) NoSQL
11 5 (1.78%) DTS
11 5 (1.78%) SQL Server Integration Services
11 5 (1.78%) Text Mining
12 2 (0.71%) Apache Cassandra
12 2 (0.71%) Hadoop
12 2 (0.71%) Neo4j
12 2 (0.71%) PostgreSQL
13 1 (0.36%) Power BI
Development Applications
1 4 (1.42%) ERwin
1 4 (1.42%) Subversion
2 3 (1.07%) Git (software)
2 3 (1.07%) Team Foundation Server
3 2 (0.71%) LoadRunner
3 2 (0.71%) Selenium
4 1 (0.36%) Axure RP
4 1 (0.36%) Balsamiq Mockups
4 1 (0.36%) HP UFT
4 1 (0.36%) JIRA
4 1 (0.36%) MSTest
4 1 (0.36%) Selenium IDE
4 1 (0.36%) TeamCity
4 1 (0.36%) Visual Studio
4 1 (0.36%) WebDriver
General
1 128 (45.55%) Telecoms
2 73 (25.98%) Billing
3 55 (19.57%) Finance
4 30 (10.68%) Retail
5 28 (9.96%) Marketing
6 26 (9.25%) Advertising
7 18 (6.41%) Banking
8 9 (3.20%) Legal
9 3 (1.07%) Aerospace
9 3 (1.07%) Back Office
9 3 (1.07%) Electronics
9 3 (1.07%) Manufacturing
10 2 (0.71%) German Language
11 1 (0.36%) Danish Language
11 1 (0.36%) Dutch Language
11 1 (0.36%) Finnish Language
11 1 (0.36%) French Language
11 1 (0.36%) Italian Language
11 1 (0.36%) Spanish Language
11 1 (0.36%) Swedish Language
Job Titles
1 82 (29.18%) Analyst
2 62 (22.06%) Business Analyst
3 37 (13.17%) Architect
4 26 (9.25%) Account Manager
5 24 (8.54%) Consultant
6 23 (8.19%) Developer
6 23 (8.19%) Solutions Architect
7 21 (7.47%) Sales Manager
8 20 (7.12%) Telecoms Manager
9 18 (6.41%) Senior Analyst
9 18 (6.41%) Senior Business Analyst
10 16 (5.69%) Project Manager
11 15 (5.34%) Business Architect
11 15 (5.34%) CRM Analyst
11 15 (5.34%) CRM Business Analyst
11 15 (5.34%) Telecoms Account Manager
12 14 (4.98%) BSS Architect
12 14 (4.98%) BSS Solutions Architect
12 14 (4.98%) IT Manager
13 13 (4.63%) Business Consultant
Libraries, Frameworks & Software Standards
1 31 (11.03%) HTML
2 30 (10.68%) .NET
3 17 (6.05%) CSS
4 16 (5.69%) HTML5
5 15 (5.34%) jQuery
6 11 (3.91%) ASP.NET
6 11 (3.91%) XML
7 10 (3.56%) LAMP
8 9 (3.20%) Web Services
9 7 (2.49%) EDI
10 6 (2.14%) SOAP
11 5 (1.78%) .NET Framework
11 5 (1.78%) Ajax
11 5 (1.78%) ASP.NET Web API
11 5 (1.78%) Lucene
11 5 (1.78%) Natural Language Processing
11 5 (1.78%) REST
11 5 (1.78%) Sass
12 3 (1.07%) CSS3
12 3 (1.07%) Spring
Miscellaneous
1 49 (17.44%) Computer Science
2 42 (14.95%) Analytical Skills
3 29 (10.32%) Data Centre
4 20 (7.12%) Smart Meter
5 17 (6.05%) Mobile App
6 14 (4.98%) Management Information System
7 11 (3.91%) Private Cloud
7 11 (3.91%) Public Cloud
8 10 (3.56%) Hybrid Cloud
9 9 (3.20%) IVR
10 8 (2.85%) Enterprise Software
11 6 (2.14%) Social Media
12 4 (1.42%) Algorithms
12 4 (1.42%) Freedom of Information
12 4 (1.42%) PKI
13 3 (1.07%) CLARiiON
13 3 (1.07%) IPTV
13 3 (1.07%) STB
14 2 (0.71%) Statistics
15 1 (0.36%) Taxonomies
Operating Systems
1 12 (4.27%) Windows
2 11 (3.91%) Unix
3 6 (2.14%) Linux
4 4 (1.42%) Windows Server
5 3 (1.07%) Windows Server 2012
6 2 (0.71%) CentOS
6 2 (0.71%) Windows 7
7 1 (0.36%) Android
7 1 (0.36%) Apple iOS
Processes & Methodologies
1 61 (21.71%) eTOM
2 47 (16.73%) Business Analysis
3 42 (14.95%) Business Development
3 42 (14.95%) Convergent Charging
4 39 (13.88%) ERP
5 33 (11.74%) BPR
6 31 (11.03%) ITIL
7 29 (10.32%) Business Intelligence
7 29 (10.32%) Workflow
8 28 (9.96%) Project Management
9 27 (9.61%) Product Management
10 26 (9.25%) Analytics
11 22 (7.83%) Migration
11 22 (7.83%) Presales
12 19 (6.76%) Change Management
12 19 (6.76%) PRINCE2
13 16 (5.69%) Service Management
14 14 (4.98%) Customer Engagement
14 14 (4.98%) ITIL V3
14 14 (4.98%) Performance Management
Programming Languages
1 42 (14.95%) SQL
2 17 (6.05%) C#
3 15 (5.34%) JavaScript
4 14 (4.98%) Java
4 14 (4.98%) PHP
5 8 (2.85%) C
6 6 (2.14%) VB
7 5 (1.78%) XPath
8 3 (1.07%) Ruby
9 1 (0.36%) R
9 1 (0.36%) VB.NET
Qualifications
1 106 (37.72%) Degree
2 9 (3.20%) Microsoft Certification
3 7 (2.49%) CITP
3 7 (2.49%) PMI Certification
3 7 (2.49%) PMP
4 6 (2.14%) Microsoft Certified Architect
5 4 (1.42%) A+ Certification
5 4 (1.42%) Cisco Certification
6 3 (1.07%) CCNA
6 3 (1.07%) MCITP
7 2 (0.71%) Security Cleared
8 1 (0.36%) CEH
8 1 (0.36%) CISM
8 1 (0.36%) CISSP
8 1 (0.36%) GIAC
8 1 (0.36%) ISEB
8 1 (0.36%) ISTQB
8 1 (0.36%) OSCP
8 1 (0.36%) Postgraduate
8 1 (0.36%) SC Cleared
Quality Assurance & Compliance
1 17 (6.05%) ISO 9001
2 11 (3.91%) SLA
3 4 (1.42%) ISO/IEC 27001
3 4 (1.42%) TickIT
4 2 (0.71%) PMBOK
5 1 (0.36%) ISO 9000
System Software
1 15 (5.34%) VMware Infrastructure
2 12 (4.27%) Active Directory
3 1 (0.36%) Microsoft Virtual Server
3 1 (0.36%) VMware ESX
Systems Management
1 3 (1.07%) Backup Exec
2 2 (0.71%) HP Quality Center
2 2 (0.71%) Kibana
2 2 (0.71%) logstash
3 1 (0.36%) Norton AntiVirus
3 1 (0.36%) Tivoli Storage Manager
Vendors
1 63 (22.42%) Microsoft
2 29 (10.32%) Oracle
3 24 (8.54%) SAP
4 19 (6.76%) Huawei
5 18 (6.41%) ESRI
6 15 (5.34%) HP
6 15 (5.34%) VMware
7 14 (4.98%) EMC
8 12 (4.27%) Salesforce.com
9 11 (3.91%) Amdocs
9 11 (3.91%) NetApp
10 5 (1.78%) Cisco
10 5 (1.78%) Ericsson
10 5 (1.78%) Xamarin
11 4 (1.42%) Epicor
11 4 (1.42%) Symantec
12 3 (1.07%) Veeam
13 2 (0.71%) Adobe
14 1 (0.36%) Nokia
14 1 (0.36%) Sun
Reading, Berkshire
The People Network
Salary: £38000 - £50000 per annum + bonus + benefits
Posted: 2 days ago
Reading, Berkshire
JM
Salary: £50000 - £60000 per annum + Bonus and Benefits
Posted: 5 days ago
Reading
Nigel Frank International Ltd
Salary: £45000 per annum + , Bonus, Health care, Pension,
Posted: 8 days ago
London, Reading, birmingham, manchester
Dynamic Nation
Salary: £60,000 - £80,000 per year
Posted: 14 days ago
Reading, Berkshire
Dynamic Nation
Posted: 16 days ago
London, Reading, Manchester, Glasgow
Dynamic Nation
Salary: £55,000 - £70,000 per year
Posted: 17 days ago
Reading
Nigel Frank International Ltd
Salary: £50000 per annum + Health care / bonus / pension
Posted: 17 days ago
Reading
Dynamic Nation
Salary: £45,000 - £60,000 per year
Posted: 20 days ago
Reading
Nigel Frank International Ltd
Salary: £45000 per annum + bonus, 28 days holiday,
Posted: 24 days ago
Reading
Nigel Frank International Ltd
Salary: £75000 - £100000 per annum + Car allowance, Health, Pension + Bonus
Posted: 27 days ago
Reading
Nigel Frank International Ltd
Salary: £25000 - £35000 per annum
Posted: 28 days ago