The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 38 42 45
Rank change year-on-year
+4 +3
Permanent jobs citing CRM 141 118 101
As % of all permanent IT jobs located in Reading 5.48% 4.87% 5.12%
As % of the Processes & Methodologies category 7.01% 6.24% 6.78%
Number of salaries quoted 66 64 87
Average salary £61,250 £42,500 £40,000
Average salary % change year-on-year
+44.11% +6.25%
90% offered a salary of more than £32,500 £28,000 £29,500
10% offered a salary of more than £80,000 £58,000 £60,200
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
2010 1892 1490
As % of all permanent IT jobs located in Reading 78.09% 78.15% 75.56%
Number of salaries quoted 1327 1448 1210
Average salary £52,500 £47,500 £46,500
Average salary % change year-on-year
+10.52% +2.15%
90% offered a salary of more than £33,500 £32,500 £31,000
10% offered a salary of more than £77,500 £65,000 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 20 October 2014.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 20 October 2014, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 105 (42.00%) Telecoms
2 87 (34.80%) Finance
3 62 (24.80%) MS Excel
4 59 (23.60%) Billing
5 53 (21.20%) Migration
6 52 (20.80%) Marketing
6 52 (20.80%) Microsoft
6 52 (20.80%) Project Management
7 42 (16.80%) Degree
8 38 (15.20%) SQL
9 35 (14.00%) Dynamics CRM
10 32 (12.80%) Service Delivery
11 31 (12.40%) Retail
12 28 (11.20%) Programme Management
12 28 (11.20%) Salesforce.com
12 28 (11.20%) JavaScript
12 28 (11.20%) HTML
13 27 (10.80%) Agile Software Development
14 26 (10.40%) MS Office
14 26 (10.40%) ITIL
15 24 (9.60%) .NET
16 23 (9.20%) SharePoint
16 23 (9.20%) Data Migration
17 22 (8.80%) SOA
17 22 (8.80%) Windows
17 22 (8.80%) Advertising
17 22 (8.80%) German Language
18 21 (8.40%) Business Analysis
18 21 (8.40%) Banking
18 21 (8.40%) Multimedia

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 20 October 2014, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 23 (9.20%) SharePoint
2 14 (5.60%) SharePoint Server
3 7 (2.80%) Drupal
4 4 (1.60%) IIS
5 1 (0.40%) WebLogic
5 1 (0.40%) SharePoint 2010
5 1 (0.40%) Lync
5 1 (0.40%) Exchange Server 2010
5 1 (0.40%) SharePoint 2013
5 1 (0.40%) Exchange Server 2013
5 1 (0.40%) MS Exchange
5 1 (0.40%) ColdFusion
5 1 (0.40%) BizTalk Server
Applications
1 62 (24.80%) MS Excel
2 26 (10.40%) MS Office
3 15 (6.00%) MS PowerPoint
4 11 (4.40%) MS Project
5 9 (3.60%) MS Visio
6 1 (0.40%) Spreadsheet
Business Applications
1 35 (14.00%) Dynamics CRM
2 6 (2.40%) Oracle ERP
3 3 (1.20%) Dynamics AX
4 2 (0.80%) Dynamics NAV
4 2 (0.80%) Sage 200
5 1 (0.40%) SAP CRM
5 1 (0.40%) Dynamics GP
5 1 (0.40%) FRx
5 1 (0.40%) Sage 1000
5 1 (0.40%) Google Analytics
5 1 (0.40%) Oracle BRM
Cloud Services
1 19 (7.60%) SaaS
2 8 (3.20%) Force.com
3 1 (0.40%) Cloud Computing
Communications & Networking
1 21 (8.40%) Internet
2 18 (7.20%) Wireless
3 10 (4.00%) SMS
4 7 (2.80%) Wi-Fi
5 6 (2.40%) Radio Access Network
6 5 (2.00%) NetScaler
7 3 (1.20%) VPN
8 2 (0.80%) Broadband
9 1 (0.40%) Intranet
9 1 (0.40%) FTP
Database & Business Intelligence
1 18 (7.20%) SQL Server
2 14 (5.60%) EDRMS
3 12 (4.80%) SQL Server Reporting Services
4 8 (3.20%) SQL Server Integration Services
4 8 (3.20%) DTS
5 6 (2.40%) Oracle BI EE
6 4 (1.60%) SAP BW
6 4 (1.60%) DataStage
6 4 (1.60%) SQLPlus
7 3 (1.20%) Relational Database
8 1 (0.40%) MS Access
8 1 (0.40%) MySQL
8 1 (0.40%) Spotfire
Development Applications
1 8 (3.20%) Visual Studio
1 8 (3.20%) Team Foundation Server
2 4 (1.60%) SoapUI
2 4 (1.60%) eggPlant
2 4 (1.60%) LoadUI
2 4 (1.60%) Toad
2 4 (1.60%) JIRA
3 3 (1.20%) Oracle APEX
3 3 (1.20%) TestDirector
4 2 (0.80%) ERwin
General
1 105 (42.00%) Telecoms
2 87 (34.80%) Finance
3 59 (23.60%) Billing
4 52 (20.80%) Marketing
5 31 (12.40%) Retail
6 22 (8.80%) Advertising
6 22 (8.80%) German Language
7 21 (8.40%) Banking
7 21 (8.40%) Multimedia
8 20 (8.00%) Back Office
9 8 (3.20%) Automotive
10 7 (2.80%) Legal
11 4 (1.60%) Front Office
12 1 (0.40%) Pharmaceutical
12 1 (0.40%) Manufacturing
12 1 (0.40%) Law
12 1 (0.40%) Dutch Language
12 1 (0.40%) French Language
12 1 (0.40%) Spanish Language
Job Titles
1 50 (20.00%) Consultant
2 49 (19.60%) Architect
3 43 (17.20%) Solutions Architect
4 25 (10.00%) Analyst
5 21 (8.40%) Recruitment Consultant
5 21 (8.40%) Resourcer
5 21 (8.40%) Recruitment Resourcer
6 17 (6.80%) Developer
6 17 (6.80%) Project Manager
7 16 (6.40%) BSS Engineer
7 16 (6.40%) BSS Architect
8 14 (5.60%) Senior SharePoint Architect
8 14 (5.60%) SharePoint Solutions Architect
8 14 (5.60%) SharePoint Architect
8 14 (5.60%) Senior Solutions Architect
8 14 (5.60%) Senior Architect
9 13 (5.20%) Senior Manager
10 12 (4.80%) Sales Executive
10 12 (4.80%) Business Analyst
10 12 (4.80%) Test Manager
Libraries, Frameworks & Software Standards
1 28 (11.20%) HTML
2 24 (9.60%) .NET
3 18 (7.20%) jQuery
4 16 (6.40%) ASP.NET
5 15 (6.00%) CSS
6 14 (5.60%) XML
7 9 (3.60%) Ajax
8 7 (2.80%) LAMP
8 7 (2.80%) HTML5
8 7 (2.80%) Web Services
9 6 (2.40%) WebCenter
9 6 (2.40%) JSON
10 4 (1.60%) SOAP
10 4 (1.60%) ADO.NET
11 2 (0.80%) Struts
11 2 (0.80%) Spring
11 2 (0.80%) .NET Framework
11 2 (0.80%) Java EE
11 2 (0.80%) OSGi
11 2 (0.80%) ADO.NET Entity Framework
Miscellaneous
1 18 (7.20%) Analytical Skills
2 14 (5.60%) Taxonomies
3 13 (5.20%) Management Information System
4 11 (4.40%) Enterprise Software
5 6 (2.40%) Mathematics
5 6 (2.40%) Computer Science
6 3 (1.20%) User Experience
6 3 (1.20%) Social Media
6 3 (1.20%) iPad
7 2 (0.80%) Mainframe
7 2 (0.80%) Animation
8 1 (0.40%) Clustering
8 1 (0.40%) Online Banking
8 1 (0.40%) Reference Data
8 1 (0.40%) Data Integration
8 1 (0.40%) Mobile App
Operating Systems
1 22 (8.80%) Windows
2 8 (3.20%) Linux
3 5 (2.00%) Windows Server 2003
3 5 (2.00%) Windows Server 2008
4 1 (0.40%) Windows 7
4 1 (0.40%) Apple iOS
4 1 (0.40%) UNIX
4 1 (0.40%) Android
Processes & Methodologies
1 53 (21.20%) Migration
2 52 (20.80%) Project Management
3 32 (12.80%) Service Delivery
4 28 (11.20%) Programme Management
5 27 (10.80%) Agile Software Development
6 26 (10.40%) ITIL
7 23 (9.20%) Data Migration
8 22 (8.80%) SOA
9 21 (8.40%) Business Analysis
9 21 (8.40%) Campaign Management
10 20 (8.00%) ERP
11 19 (7.60%) eTOM
12 18 (7.20%) Systems Analysis
13 16 (6.40%) PRINCE2
14 15 (6.00%) Knowledge Management
14 15 (6.00%) Risk Management
14 15 (6.00%) Continuous Improvement
15 14 (5.60%) Service Management
15 14 (5.60%) TOGAF
15 14 (5.60%) Metadata Management
Programming Languages
1 38 (15.20%) SQL
2 28 (11.20%) JavaScript
3 19 (7.60%) C#
4 13 (5.20%) Java
5 8 (3.20%) PHP
5 8 (3.20%) VB.NET
6 7 (2.80%) Ruby
7 3 (1.20%) Apex Code
8 2 (0.80%) T-SQL
8 2 (0.80%) VB
8 2 (0.80%) C++
9 1 (0.40%) C
Qualifications
1 42 (16.80%) Degree
2 21 (8.40%) PMP
2 21 (8.40%) PMI Certification
3 20 (8.00%) SC Cleared
3 20 (8.00%) Security Cleared
4 5 (2.00%) CCEE
4 5 (2.00%) CCIA
4 5 (2.00%) CCA
4 5 (2.00%) Citrix Certification
4 5 (2.00%) CCEA
4 5 (2.00%) Microsoft Certification
5 3 (1.20%) ITIL Certification
6 1 (0.40%) ISTQB Advanced Certification
6 1 (0.40%) PRINCE2 Certification
6 1 (0.40%) ISTQB
6 1 (0.40%) MCSE
6 1 (0.40%) ISEB
Quality Assurance & Compliance
1 17 (6.80%) SLA
1 17 (6.80%) QA
2 7 (2.80%) ISO 14001
2 7 (2.80%) ISO/IEC 27001
3 2 (0.80%) Data Quality
System Software
1 8 (3.20%) VMware Infrastructure
2 5 (2.00%) XenApp
2 5 (2.00%) XenServer
2 5 (2.00%) XenDesktop
2 5 (2.00%) vSphere
3 2 (0.80%) Active Directory
4 1 (0.40%) Hyper-V
Systems Management
1 5 (2.00%) XenMobile
2 1 (0.40%) Opsview
2 1 (0.40%) Cisco IPCC
Vendors
1 52 (20.80%) Microsoft
2 28 (11.20%) Salesforce.com
3 19 (7.60%) Oracle
4 18 (7.20%) Huawei
5 17 (6.80%) SAP
6 15 (6.00%) Sage
7 14 (5.60%) EMC
7 14 (5.60%) Open Text
8 13 (5.20%) VMware
9 9 (3.60%) Siebel
10 6 (2.40%) Hyperion
11 5 (2.00%) Citrix
12 4 (1.60%) NetSuite
13 3 (1.20%) hybris
14 2 (0.80%) Trillium
14 2 (0.80%) Eloqua
15 1 (0.40%) Pegasus
15 1 (0.40%) Sencha
15 1 (0.40%) Google
Reading, Berkshire
JM
Salary: £65000 - £750000 per annum + Bonus + Benefits
Posted: 3 hours ago
Reading, Berkshire
Hays London City Projects
Salary: £400.00 - £500.00 per annum
Posted: 3 hours ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £38000 - £40000 per annum + Bens!
Posted: 9 hours ago
Reading, Berkshire
Yoh Company
Salary: £25000 - £30000 per annum + Double OTE
Posted: 4 days ago
Reading, Berkshire
The People Network
Salary: £55000 - £65000 per annum + Bonus, Car allowance, Shares
Posted: 5 days ago
Reading, Berkshire
SJB Corporate Ltd
Salary: From £55,000 to £70,000 per annum
Posted: 5 days ago
Reading, United Kingdom
Websense
Salary: Competitive
Posted: 10 days ago
Reading
Opus Recruitment Solutions Ltd
Salary: £60000 - £90000 per annum
Posted: 18 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £55000 - £60000 per annum + Car Allowance
Posted: 19 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum
Posted: 19 days ago
Reading, Berkshire
Yoh Company
Salary: £25000 - £60000 per annum
Posted: 24 days ago
Reading
The People Network
Salary: £40000 - £50000 per annum + package
Posted: 25 days ago