The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 71 46 56
Rank change year-on-year
-25 +10
Permanent jobs citing CRM 68 125 99
As % of all permanent IT jobs located in Reading 3.59% 5.10% 4.07%
As % of the Processes & Methodologies category 4.12% 6.01% 5.05%
Number of salaries quoted 42 50 51
Average salary £43,743 £63,750 £49,000
Average salary % change year-on-year
-31.38% +30.10%
90% offered a salary of more than £22,900 £29,000 £30,000
10% offered a salary of more than £70,000 £87,500 £90,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1650 2081 1962
As % of all permanent IT jobs located in Reading 87.12% 84.83% 80.64%
Number of salaries quoted 1345 1369 1426
Average salary £50,000 £52,500 £50,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £35,000 £35,000 £34,500
10% offered a salary of more than £67,500 £70,000 £75,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 30 April 2016.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 30 April 2016, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 104 (47.93%) Telecoms
2 98 (45.16%) Degree
3 58 (26.73%) Billing
4 52 (23.96%) eTOM
5 49 (22.58%) Microsoft
6 47 (21.66%) ERP
7 46 (21.20%) Dynamics CRM
8 42 (19.35%) Finance
8 42 (19.35%) Computer Science
9 38 (17.51%) SQL Server
10 36 (16.59%) Convergent Charging
11 35 (16.13%) Business Development
11 35 (16.13%) Business Analysis
12 30 (13.82%) Analytical Skills
13 28 (12.90%) Project Management
13 28 (12.90%) .NET
14 27 (12.44%) BPR
14 27 (12.44%) Dynamics NAV
14 27 (12.44%) Data Centre
15 26 (11.98%) Workflow
16 24 (11.06%) SQL
16 24 (11.06%) ITIL
17 23 (10.60%) MS Excel
18 22 (10.14%) Advertising
18 22 (10.14%) Retail
18 22 (10.14%) Product Management
19 21 (9.68%) Analytics
19 21 (9.68%) Oracle
20 20 (9.22%) PRINCE2
20 20 (9.22%) HTML

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 30 April 2016, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 16 (7.37%) SharePoint
2 13 (5.99%) SharePoint 2010
3 10 (4.61%) BizTalk Server
4 8 (3.69%) OpenStack
5 4 (1.84%) MS Exchange
6 3 (1.38%) CMS
6 3 (1.38%) SharePoint 2013
7 2 (0.92%) Alfresco
7 2 (0.92%) Apache
7 2 (0.92%) Apache Solr
7 2 (0.92%) Elasticsearch
7 2 (0.92%) IIS
7 2 (0.92%) Liferay
7 2 (0.92%) Tomcat
7 2 (0.92%) WebLogic
7 2 (0.92%) WebSphere
8 1 (0.46%) Adobe Experience Manager
8 1 (0.46%) MS Project Server
8 1 (0.46%) Skype for Business
Applications
1 23 (10.60%) MS Excel
2 3 (1.38%) MS Office
3 2 (0.92%) MS PowerPoint
3 2 (0.92%) SPSS
4 1 (0.46%) MS Project
4 1 (0.46%) Photoshop
4 1 (0.46%) Spreadsheet
Business Applications
1 46 (21.20%) Dynamics CRM
2 27 (12.44%) Dynamics NAV
3 5 (2.30%) Dynamics AX
3 5 (2.30%) SAP Oil and Gas
4 2 (0.92%) Dynamics GP
4 2 (0.92%) SAP CRM
5 1 (0.46%) Changepoint
5 1 (0.46%) Primavera
5 1 (0.46%) Salesforce.com CRM
5 1 (0.46%) SAP CO
5 1 (0.46%) SAP FI
5 1 (0.46%) SAP FI/CO
Cloud Services
1 5 (2.30%) Office 365
1 5 (2.30%) SaaS
2 3 (1.38%) Cloud Computing
3 1 (0.46%) Adobe Analytics
3 1 (0.46%) Google Analytics
3 1 (0.46%) Microsoft Azure
3 1 (0.46%) Yammer
Communications & Networking
1 15 (6.91%) Internet
2 13 (5.99%) LAN
2 13 (5.99%) WAN
3 12 (5.53%) Wireless
4 11 (5.07%) 4G
4 11 (5.07%) Network Security
5 7 (3.23%) Broadband
6 6 (2.76%) TCP/IP
7 3 (1.38%) SAN
8 2 (0.92%) 3G
8 2 (0.92%) Firewall
8 2 (0.92%) LDAP
8 2 (0.92%) VoIP
8 2 (0.92%) VPN
9 1 (0.46%) 2G
9 1 (0.46%) ATM
9 1 (0.46%) DSLAM
9 1 (0.46%) FTP
9 1 (0.46%) IP Telephony
9 1 (0.46%) SDH
Database & Business Intelligence
1 38 (17.51%) SQL Server
2 17 (7.83%) SQL Server Reporting Services
3 15 (6.91%) Big Data
4 12 (5.53%) MS Access
4 12 (5.53%) MySQL
4 12 (5.53%) SQL Server Integration Services
5 10 (4.61%) DB2
5 10 (4.61%) DTS
5 10 (4.61%) GIS
6 9 (4.15%) BusinessObjects
7 2 (0.92%) Apache Cassandra
7 2 (0.92%) Data Mining
7 2 (0.92%) Hadoop
7 2 (0.92%) MongoDB
7 2 (0.92%) Neo4j
7 2 (0.92%) NoSQL
7 2 (0.92%) PostgreSQL
8 1 (0.46%) Power BI
Development Applications
1 3 (1.38%) Team Foundation Server
2 2 (0.92%) ERwin
2 2 (0.92%) JIRA
2 2 (0.92%) Selenium
3 1 (0.46%) Eclipse
3 1 (0.46%) HP UFT
3 1 (0.46%) LoadRunner
3 1 (0.46%) Subversion
General
1 104 (47.93%) Telecoms
2 58 (26.73%) Billing
3 42 (19.35%) Finance
4 22 (10.14%) Advertising
4 22 (10.14%) Retail
5 18 (8.29%) Marketing
6 13 (5.99%) Banking
6 13 (5.99%) Legal
7 5 (2.30%) Investment Banking
8 3 (1.38%) Back Office
9 2 (0.92%) Electronics
10 1 (0.46%) Automotive
10 1 (0.46%) Brand Awareness
10 1 (0.46%) German Language
10 1 (0.46%) Italian Language
10 1 (0.46%) Manufacturing
10 1 (0.46%) Spanish Language
Job Titles
1 75 (34.56%) Analyst
2 49 (22.58%) Business Analyst
3 38 (17.51%) Architect
4 23 (10.60%) Solutions Architect
5 21 (9.68%) Consultant
6 18 (8.29%) Project Manager
6 18 (8.29%) Sales Manager
7 15 (6.91%) Account Manager
7 15 (6.91%) IT Manager
7 15 (6.91%) Telecoms Manager
8 14 (6.45%) Service Analyst
9 13 (5.99%) Business Consultant
9 13 (5.99%) Senior Analyst
9 13 (5.99%) Senior Business Analyst
10 11 (5.07%) Business Architect
10 11 (5.07%) CRM Analyst
10 11 (5.07%) CRM Business Analyst
10 11 (5.07%) Service Desk Analyst
10 11 (5.07%) Technical Architect
11 10 (4.61%) BSS Solutions Architect
Libraries, Frameworks & Software Standards
1 28 (12.90%) .NET
2 20 (9.22%) HTML
3 15 (6.91%) HTML5
3 15 (6.91%) REST
3 15 (6.91%) SOAP
3 15 (6.91%) XML
4 14 (6.45%) EDI
4 14 (6.45%) Web Services
5 11 (5.07%) ASP.NET
6 4 (1.84%) CSS
6 4 (1.84%) EJB
6 4 (1.84%) J2EE
6 4 (1.84%) JMS
7 3 (1.38%) CSS3
7 3 (1.38%) Hibernate
7 3 (1.38%) Spring
8 2 (0.92%) AngularJS
8 2 (0.92%) ASP.NET MVC 4
8 2 (0.92%) Kafka
8 2 (0.92%) Twitter Bootstrap
Miscellaneous
1 42 (19.35%) Computer Science
2 30 (13.82%) Analytical Skills
3 27 (12.44%) Data Centre
4 18 (8.29%) Management Information System
5 12 (5.53%) Smart Meter
6 11 (5.07%) Mobile App
6 11 (5.07%) Private Cloud
6 11 (5.07%) Public Cloud
7 10 (4.61%) Hybrid Cloud
8 3 (1.38%) CLARiiON
8 3 (1.38%) Social Media
9 2 (0.92%) Frameworx
9 2 (0.92%) Freedom of Information
9 2 (0.92%) PKI
10 1 (0.46%) Copywriting
10 1 (0.46%) FMCG
10 1 (0.46%) IPTV
10 1 (0.46%) Mathematics
10 1 (0.46%) Physics
10 1 (0.46%) Taxonomies
Operating Systems
1 14 (6.45%) Unix
2 10 (4.61%) Windows
3 6 (2.76%) Linux
4 3 (1.38%) Windows Server
4 3 (1.38%) Windows Server 2012
5 2 (0.92%) CentOS
5 2 (0.92%) Windows 7
6 1 (0.46%) Android
6 1 (0.46%) Apple iOS
Processes & Methodologies
1 52 (23.96%) eTOM
2 47 (21.66%) ERP
3 36 (16.59%) Convergent Charging
4 35 (16.13%) Business Analysis
4 35 (16.13%) Business Development
5 28 (12.90%) Project Management
6 27 (12.44%) BPR
7 26 (11.98%) Workflow
8 24 (11.06%) ITIL
9 22 (10.14%) Product Management
10 21 (9.68%) Analytics
11 20 (9.22%) PRINCE2
12 19 (8.76%) Presales
13 17 (7.83%) SDLC
14 16 (7.37%) Change Management
14 16 (7.37%) Migration
14 16 (7.37%) SOA
15 14 (6.45%) B2B
15 14 (6.45%) E-Commerce
16 13 (5.99%) Business Intelligence
Programming Languages
1 24 (11.06%) SQL
2 20 (9.22%) Java
3 14 (6.45%) JavaScript
4 11 (5.07%) PHP
5 10 (4.61%) C
5 10 (4.61%) C#
5 10 (4.61%) VB
5 10 (4.61%) XPath
6 2 (0.92%) PowerShell
6 2 (0.92%) T-SQL
7 1 (0.46%) C++
Qualifications
1 98 (45.16%) Degree
2 11 (5.07%) PMI Certification
2 11 (5.07%) PMP
3 6 (2.76%) Microsoft Certification
4 4 (1.84%) CCNA
4 4 (1.84%) Cisco Certification
4 4 (1.84%) CITP
4 4 (1.84%) Microsoft Certified Architect
5 3 (1.38%) A+ Certification
5 3 (1.38%) MCITP
6 1 (0.46%) CEH
6 1 (0.46%) CISM
6 1 (0.46%) CISSP
6 1 (0.46%) GCIH
6 1 (0.46%) GIAC
6 1 (0.46%) ISEB
6 1 (0.46%) ISTQB
6 1 (0.46%) MCP
6 1 (0.46%) OSCP
6 1 (0.46%) Postgraduate
Quality Assurance & Compliance
1 14 (6.45%) SLA
2 12 (5.53%) ISO 9001
3 4 (1.84%) ISO/IEC 27001
3 4 (1.84%) PMBOK
4 3 (1.38%) ISO 9000
5 2 (0.92%) TickIT
6 1 (0.46%) QA
System Software
1 15 (6.91%) VMware Infrastructure
2 11 (5.07%) Active Directory
3 2 (0.92%) VMware ESX
Systems Management
1 3 (1.38%) Backup Exec
2 2 (0.92%) Kibana
2 2 (0.92%) logstash
3 1 (0.46%) Amdocs OSS
3 1 (0.46%) HP Quality Center
3 1 (0.46%) Norton AntiVirus
3 1 (0.46%) Tivoli Storage Manager
Vendors
1 49 (22.58%) Microsoft
2 21 (9.68%) Oracle
3 19 (8.76%) Huawei
4 16 (7.37%) HP
5 15 (6.91%) VMware
6 14 (6.45%) EMC
7 13 (5.99%) SAP
8 11 (5.07%) NetApp
9 10 (4.61%) Amdocs
9 10 (4.61%) ESRI
9 10 (4.61%) Salesforce.com
10 6 (2.76%) Cisco
11 5 (2.30%) Ericsson
12 4 (1.84%) Epicor
12 4 (1.84%) Symantec
13 3 (1.38%) Veeam
13 3 (1.38%) Virgin Media
14 2 (0.92%) Adobe
14 2 (0.92%) Avaya
14 2 (0.92%) HubSpot
Reading, Berkshire
Oscar
Salary: £30000 - £55000 per annum
Posted: 3 days ago
Reading, Berkshire
DCV Technologies
Salary: £35000 - £45000 per annum + benefits
Posted: 4 days ago
Reading
TDA Group
Posted: 4 days ago
Reading, Berkshire
The People Network
Salary: £40000 - £50000 per annum + Bonus, Benefits
Posted: 5 days ago
Reading, Berkshire
Dynamic Nation
Posted: 9 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Excellent salary and benefits
Posted: 11 days ago
Reading, Berkshire
Dynamic Nation
Posted: 11 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Excellent salary and benefits
Posted: 15 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Excellent salary and benefits
Posted: 15 days ago