The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 61 51 67
Rank change year-on-year
-10 +16
Permanent jobs citing CRM 99 92 75
As % of all permanent IT jobs located in Reading 4.35% 3.98% 3.47%
As % of the Processes & Methodologies category 5.37% 5.27% 5.05%
Number of salaries quoted 45 46 49
Average salary £67,500 £47,500 £50,000
Average salary % change year-on-year
+42.10% -5.00%
90% offered a salary of more than £29,000 £30,000 £28,100
10% offered a salary of more than £98,000 £70,000 £70,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1842 1745 1486
As % of all permanent IT jobs located in Reading 81.00% 75.41% 68.73%
Number of salaries quoted 1272 1247 1155
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 22 May 2015.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 22 May 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 133 (57.08%) Telecoms
2 92 (39.48%) Degree
3 72 (30.90%) Billing
4 71 (30.47%) Business Analysis
5 60 (25.75%) Finance
6 53 (22.75%) Business Development
7 50 (21.46%) eTOM
8 45 (19.31%) Marketing
9 38 (16.31%) BPR
10 37 (15.88%) Project Management
10 37 (15.88%) Agile Software Development
11 33 (14.16%) E-Commerce
12 32 (13.73%) Analytical Skills
13 31 (13.30%) Stakeholder Management
14 30 (12.88%) Scrum
15 28 (12.02%) Computer Science
16 27 (11.59%) Retail
17 25 (10.73%) Banking
17 25 (10.73%) Workflow
18 24 (10.30%) Use Case
19 23 (9.87%) Customer Engagement
19 23 (9.87%) ITIL
20 22 (9.44%) Microsoft
21 21 (9.01%) User Experience
22 20 (8.58%) Business Process Mapping
22 20 (8.58%) hybris
22 20 (8.58%) iPad
22 20 (8.58%) PRINCE2
22 20 (8.58%) B2C
22 20 (8.58%) PMP

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 22 May 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.15%) SharePoint
2 2 (0.86%) BizTalk Server
2 2 (0.86%) JBoss
2 2 (0.86%) Tomcat
2 2 (0.86%) WebSphere Application Server
2 2 (0.86%) WebLogic
2 2 (0.86%) Oracle Application Server
2 2 (0.86%) WebSphere
2 2 (0.86%) GlassFish
2 2 (0.86%) SharePoint 2010
3 1 (0.43%) Sitecore CMS
3 1 (0.43%) Oracle Service Bus
3 1 (0.43%) CMS
Applications
1 16 (6.87%) MS Office
2 9 (3.86%) MS Excel
3 5 (2.15%) MS PowerPoint
3 5 (2.15%) MS Visio
4 1 (0.43%) MS Project
Business Applications
1 9 (3.86%) Dynamics CRM
2 4 (1.72%) Oracle EBS
3 3 (1.29%) Adobe Campaign
3 3 (1.29%) Oracle BPM
3 3 (1.29%) Unica
4 2 (0.86%) Oracle EBS R12
5 1 (0.43%) Scribe Insight
5 1 (0.43%) Dynamics NAV
5 1 (0.43%) Oracle Applications
5 1 (0.43%) Oracle Payroll
Cloud Services
1 11 (4.72%) SaaS
2 2 (0.86%) PaaS
3 1 (0.43%) Cloud Computing
3 1 (0.43%) Force.com
Communications & Networking
1 19 (8.15%) Wireless
2 13 (5.58%) Broadband
3 10 (4.29%) DSLAM
4 8 (3.43%) SDH
5 7 (3.00%) ATM
6 6 (2.58%) CTI
6 6 (2.58%) NGN
6 6 (2.58%) 4G
7 5 (2.15%) Unified Communications
8 4 (1.72%) Internet
9 3 (1.29%) Firewall
10 2 (0.86%) MPLS
11 1 (0.43%) Spanning Tree
11 1 (0.43%) HSRP
11 1 (0.43%) VLAN
11 1 (0.43%) VPLS
11 1 (0.43%) LAN
11 1 (0.43%) WAN
11 1 (0.43%) Ethernet
11 1 (0.43%) TCP/IP
Database & Business Intelligence
1 9 (3.86%) SQL Server
2 4 (1.72%) NoSQL
2 4 (1.72%) Relational Database
3 2 (0.86%) EDRMS
3 2 (0.86%) Oracle Reports
3 2 (0.86%) DTS
3 2 (0.86%) SQL Server Integration Services
3 2 (0.86%) Oracle Exadata
3 2 (0.86%) Oracle Database 11g
3 2 (0.86%) Oracle Database
3 2 (0.86%) SQL Server 2012
3 2 (0.86%) Big Data
4 1 (0.43%) Oracle BI EE
4 1 (0.43%) Pentaho
4 1 (0.43%) SQL Server 2008
4 1 (0.43%) SQL Server Analysis Services
4 1 (0.43%) SQL Server 2005
4 1 (0.43%) Microsoft Analysis Services
4 1 (0.43%) SQL Server Reporting Services
4 1 (0.43%) Crystal Reports
Development Applications
1 20 (8.58%) JIRA
2 2 (0.86%) Visual Studio
2 2 (0.86%) Oracle APEX
2 2 (0.86%) Git (software)
3 1 (0.43%) SpecFlow
3 1 (0.43%) Team Foundation Server
3 1 (0.43%) Mocha
3 1 (0.43%) Selenium
3 1 (0.43%) Subversion
3 1 (0.43%) NUnit
General
1 133 (57.08%) Telecoms
2 72 (30.90%) Billing
3 60 (25.75%) Finance
4 45 (19.31%) Marketing
5 27 (11.59%) Retail
6 25 (10.73%) Banking
7 12 (5.15%) German Language
8 11 (4.72%) Legal
9 9 (3.86%) Advertising
10 3 (1.29%) French Language
10 3 (1.29%) Spanish Language
10 3 (1.29%) Swedish Language
10 3 (1.29%) Front Office
10 3 (1.29%) Back Office
11 1 (0.43%) Mandarin Language
11 1 (0.43%) Automotive
11 1 (0.43%) Law
11 1 (0.43%) Publishing
11 1 (0.43%) Manufacturing
11 1 (0.43%) Pharmaceutical
Job Titles
1 70 (30.04%) Analyst
2 64 (27.47%) Business Analyst
3 23 (9.87%) Account Manager
4 22 (9.44%) Project Manager
5 20 (8.58%) Consultant
6 17 (7.30%) Architect
6 17 (7.30%) Senior Analyst
7 16 (6.87%) E-Commerce Business Analyst
7 16 (6.87%) Agile Business Analyst
8 14 (6.01%) Solutions Architect
8 14 (6.01%) BSS Architect
9 13 (5.58%) Senior Business Analyst
10 12 (5.15%) Developer
11 10 (4.29%) Sales Executive
12 9 (3.86%) Business Consultant
13 8 (3.43%) Incident Manager
14 7 (3.00%) CRM Consultant
15 6 (2.58%) Delivery Manager
16 5 (2.15%) CRM Manager
17 4 (1.72%) Senior Manager
Libraries, Frameworks & Software Standards
1 14 (6.01%) .NET
2 10 (4.29%) HTML
3 9 (3.86%) Web Services
4 6 (2.58%) ASP.NET
5 4 (1.72%) SOAP
5 4 (1.72%) HTML5
5 4 (1.72%) Visualforce
5 4 (1.72%) jQuery
5 4 (1.72%) ASP.NET Web API
6 3 (1.29%) REST
6 3 (1.29%) .NET Framework
6 3 (1.29%) WPF
6 3 (1.29%) CSS
6 3 (1.29%) XML
7 2 (0.86%) Middleware
7 2 (0.86%) EDI
7 2 (0.86%) Java EE
7 2 (0.86%) Spring
7 2 (0.86%) Ajax
7 2 (0.86%) WebCenter
Miscellaneous
1 32 (13.73%) Analytical Skills
2 28 (12.02%) Computer Science
3 21 (9.01%) User Experience
4 20 (8.58%) iPad
5 9 (3.86%) Management Information System
6 6 (2.58%) STB
6 6 (2.58%) IPTV
7 4 (1.72%) IVR
7 4 (1.72%) Statistics
8 3 (1.29%) Performance Metrics
8 3 (1.29%) Mobile App
8 3 (1.29%) Enterprise Software
8 3 (1.29%) Mathematics
9 2 (0.86%) Oracle Exalogic
9 2 (0.86%) Open Source
9 2 (0.86%) Data Integration
9 2 (0.86%) Hybrid Cloud
9 2 (0.86%) Public Cloud
10 1 (0.43%) Credit Risk
10 1 (0.43%) Smartphone
Operating Systems
1 6 (2.58%) Windows
2 3 (1.29%) UNIX
3 2 (0.86%) Linux
3 2 (0.86%) Oracle Linux
Processes & Methodologies
1 71 (30.47%) Business Analysis
2 53 (22.75%) Business Development
3 50 (21.46%) eTOM
4 38 (16.31%) BPR
5 37 (15.88%) Project Management
5 37 (15.88%) Agile Software Development
6 33 (14.16%) E-Commerce
7 31 (13.30%) Stakeholder Management
8 30 (12.88%) Scrum
9 25 (10.73%) Workflow
10 24 (10.30%) Use Case
11 23 (9.87%) Customer Engagement
11 23 (9.87%) ITIL
12 20 (8.58%) Business Process Mapping
12 20 (8.58%) PRINCE2
12 20 (8.58%) B2C
13 19 (8.15%) Continuous Improvement
14 18 (7.73%) Telemarketing
15 17 (7.30%) ERP
15 17 (7.30%) Business Intelligence
Programming Languages
1 15 (6.44%) SQL
2 12 (5.15%) JavaScript
3 9 (3.86%) C
3 9 (3.86%) C#
4 6 (2.58%) Java
5 4 (1.72%) Apex Code
6 2 (0.86%) VB
6 2 (0.86%) XPath
7 1 (0.43%) VB.NET
7 1 (0.43%) VBA
7 1 (0.43%) PL/SQL
7 1 (0.43%) T-SQL
7 1 (0.43%) VBScript
Qualifications
1 92 (39.48%) Degree
2 20 (8.58%) PMP
2 20 (8.58%) PMI Certification
3 13 (5.58%) ITIL Certification
4 5 (2.15%) PRINCE2 Practitioner
5 2 (0.86%) HNC
6 1 (0.43%) JNCIA
6 1 (0.43%) HND
6 1 (0.43%) CCNP
6 1 (0.43%) CCIP
6 1 (0.43%) CCNA
6 1 (0.43%) Cisco Certification
Quality Assurance & Compliance
1 12 (5.15%) ISO 14001
1 12 (5.15%) SLA
1 12 (5.15%) ISO/IEC 27001
2 3 (1.29%) QA
System Software
1 2 (0.86%) Oracle RAC
Systems Management
1 2 (0.86%) Oracle Enterprise Manager
1 2 (0.86%) Oracle RMAN
1 2 (0.86%) Data Guard
2 1 (0.43%) Opsview
2 1 (0.43%) Symantec Enterprise Vault
2 1 (0.43%) Veritas Storage Foundation
2 1 (0.43%) NetBackup
Vendors
1 22 (9.44%) Microsoft
2 20 (8.58%) hybris
2 20 (8.58%) Huawei
3 18 (7.73%) Oracle
4 16 (6.87%) Amdocs
5 12 (5.15%) Salesforce.com
6 7 (3.00%) Siebel
6 7 (3.00%) Ericsson
7 6 (2.58%) Comverse
8 5 (2.15%) Cerillion
9 4 (1.72%) Cisco
10 2 (0.86%) IBM
10 2 (0.86%) Avaya
10 2 (0.86%) Juniper
10 2 (0.86%) Symantec
10 2 (0.86%) ServiceNow
11 1 (0.43%) Twitter
11 1 (0.43%) Sitecore
11 1 (0.43%) Nokia Solutions and Networks
11 1 (0.43%) NetSuite
Reading, Berkshire
Oracle Corporation UK Ltd
Posted: 22 hours ago
Reading, Berkshire
Talent International
Salary: £40000 - £70000 per annum + BONUS & BENEFITS & Equity
Posted: 4 days ago
Reading, Berkshire
The People Network
Salary: £45000 - £55000 per annum + package
Posted: 4 days ago
Reading, Berkshire
Aximis (West) Limited
Salary: Up to £70K Basic/£100K OTE + Car Allow + Fuel Card + Excellent Bens
Posted: 5 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £60000 per annum
Posted: 11 days ago
Reading
Lawrence Harvey
Salary: £40000 - £50000 per annum + 9% Bonus and Benefits
Posted: 18 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £38000 - £40000 per annum
Posted: 18 days ago