The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 32 35 81
Rank change year-on-year
+3 +46
Permanent jobs citing CRM 156 135 49
As % of all permanent IT jobs located in Reading 6.51% 5.95% 2.57%
As % of the Processes & Methodologies category 8.06% 7.56% 3.44%
Number of salaries quoted 82 76 44
Average salary £60,000 £40,500 £53,000
Average salary % change year-on-year
+48.14% -23.58%
90% offered a salary of more than £28,550 £26,250 £37,500
10% offered a salary of more than £75,000 £71,250 £72,500
UK excluding London average salary £43,250 £45,000 £42,500
% change year-on-year
-3.88% +5.88%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1936 1786 1424
As % of all permanent IT jobs located in Reading 80.77% 78.75% 74.59%
Number of salaries quoted 1320 1346 1191
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £34,000 £31,000 £32,500
10% offered a salary of more than £75,000 £65,000 £69,400
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 30 January 2015.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 30 January 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 136 (45.03%) Telecoms
2 99 (32.78%) Billing
3 96 (31.79%) Degree
4 83 (27.48%) Finance
5 60 (19.87%) Business Analysis
6 58 (19.21%) Project Management
7 52 (17.22%) eTOM
8 46 (15.23%) Agile Software Development
9 45 (14.90%) Business Development
10 41 (13.58%) Huawei
11 40 (13.25%) Marketing
12 36 (11.92%) ITIL
12 36 (11.92%) E-Commerce
13 34 (11.26%) Microsoft
13 34 (11.26%) Dynamics CRM
14 33 (10.93%) BPR
15 32 (10.60%) PMP
15 32 (10.60%) PMI Certification
15 32 (10.60%) Stakeholder Management
16 31 (10.26%) Computer Science
17 30 (9.93%) Service Management
18 29 (9.60%) Retail
18 29 (9.60%) Continuous Improvement
19 27 (8.94%) Banking
19 27 (8.94%) Migration
19 27 (8.94%) Scrum
20 26 (8.61%) Workflow
20 26 (8.61%) PRINCE2
21 25 (8.28%) SQL
21 25 (8.28%) ERP

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 30 January 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 22 (7.28%) SharePoint
2 6 (1.99%) SharePoint Server
3 4 (1.32%) Drupal
4 3 (0.99%) BizTalk Server
4 3 (0.99%) SharePoint 2010
5 1 (0.33%) WebLogic
5 1 (0.33%) MS Exchange
5 1 (0.33%) CMS
5 1 (0.33%) Lync
5 1 (0.33%) Exchange Server 2010
5 1 (0.33%) Oracle Service Bus
5 1 (0.33%) SharePoint 2013
5 1 (0.33%) Exchange Server 2013
5 1 (0.33%) Sitecore CMS
Applications
1 19 (6.29%) MS Excel
2 7 (2.32%) MS Office
2 7 (2.32%) MS PowerPoint
3 5 (1.66%) MS Visio
4 4 (1.32%) MS Project
Business Applications
1 34 (11.26%) Dynamics CRM
2 4 (1.32%) Dynamics NAV
3 3 (0.99%) Oracle ERP
4 2 (0.66%) Dynamics AX
5 1 (0.33%) FRx
5 1 (0.33%) Dynamics GP
5 1 (0.33%) Oracle Applications
5 1 (0.33%) Oracle EBS
5 1 (0.33%) Oracle BPM
5 1 (0.33%) Oracle EBS R12
5 1 (0.33%) Oracle BRM
Cloud Services
1 14 (4.64%) SaaS
2 2 (0.66%) Cloud Computing
2 2 (0.66%) Force.com
3 1 (0.33%) Office 365
Communications & Networking
1 22 (7.28%) Wireless
2 13 (4.30%) Broadband
3 10 (3.31%) 4G
3 10 (3.31%) SMS
4 5 (1.66%) NetScaler
5 3 (0.99%) SDH
5 3 (0.99%) Internet
6 2 (0.66%) Radio Access Network
6 2 (0.66%) NGN
6 2 (0.66%) DSLAM
6 2 (0.66%) VPN
6 2 (0.66%) ATM
7 1 (0.33%) Ethernet
7 1 (0.33%) FTP
7 1 (0.33%) TCP/IP
7 1 (0.33%) IPv6
7 1 (0.33%) RSVP
7 1 (0.33%) BGP
7 1 (0.33%) SAN
7 1 (0.33%) Intranet
Database & Business Intelligence
1 10 (3.31%) SQL Server
1 10 (3.31%) EDRMS
2 4 (1.32%) DataStage
2 4 (1.32%) SAP BW
2 4 (1.32%) SQLPlus
3 3 (0.99%) Oracle BI EE
4 2 (0.66%) Relational Database
4 2 (0.66%) SQL Server Integration Services
4 2 (0.66%) DTS
5 1 (0.33%) MS Access
5 1 (0.33%) Data Mining
5 1 (0.33%) Data Warehouse
5 1 (0.33%) RDBMS
5 1 (0.33%) SQL Server 2000
5 1 (0.33%) QlikView
Development Applications
1 15 (4.97%) JIRA
2 4 (1.32%) eggPlant
2 4 (1.32%) LoadUI
2 4 (1.32%) SoapUI
2 4 (1.32%) Toad
3 1 (0.33%) Visual Studio
3 1 (0.33%) Subversion
3 1 (0.33%) Git (software)
3 1 (0.33%) Oracle APEX
General
1 136 (45.03%) Telecoms
2 99 (32.78%) Billing
3 83 (27.48%) Finance
4 40 (13.25%) Marketing
5 29 (9.60%) Retail
6 27 (8.94%) Banking
7 16 (5.30%) Advertising
8 15 (4.97%) Legal
8 15 (4.97%) Back Office
9 8 (2.65%) Front Office
10 6 (1.99%) Spanish Language
11 5 (1.66%) German Language
12 4 (1.32%) French Language
13 3 (0.99%) Swedish Language
14 2 (0.66%) Law
15 1 (0.33%) Electronics
15 1 (0.33%) Manufacturing
15 1 (0.33%) Dutch Language
Job Titles
1 68 (22.52%) Analyst
2 62 (20.53%) Business Analyst
3 36 (11.92%) Architect
4 34 (11.26%) Project Manager
5 30 (9.93%) Solutions Architect
6 29 (9.60%) Consultant
7 20 (6.62%) Account Manager
7 20 (6.62%) BSS Engineer
8 19 (6.29%) BSS Architect
8 19 (6.29%) Test Manager
9 18 (5.96%) Senior Manager
10 14 (4.64%) Senior Project Manager
10 14 (4.64%) Developer
10 14 (4.64%) E-Commerce Business Analyst
10 14 (4.64%) Agile Business Analyst
11 13 (4.30%) Senior Analyst
12 9 (2.98%) CRM Manager
13 8 (2.65%) Senior Business Analyst
14 7 (2.32%) .NET Developer
15 6 (1.99%) SharePoint Architect
Libraries, Frameworks & Software Standards
1 20 (6.62%) HTML
2 15 (4.97%) .NET
3 9 (2.98%) Web Services
4 8 (2.65%) jQuery
4 8 (2.65%) Ajax
4 8 (2.65%) SOAP
4 8 (2.65%) ASP.NET
5 7 (2.32%) JSON
6 6 (1.99%) HTML5
6 6 (1.99%) CSS
7 4 (1.32%) LAMP
7 4 (1.32%) XML
8 3 (0.99%) REST
8 3 (0.99%) WebCenter
8 3 (0.99%) ASP.NET Web API
8 3 (0.99%) WPF
9 2 (0.66%) AngularJS
9 2 (0.66%) ASP.NET MVC
9 2 (0.66%) .NET Framework
9 2 (0.66%) EDI
Miscellaneous
1 31 (10.26%) Computer Science
2 20 (6.62%) Analytical Skills
3 16 (5.30%) User Experience
4 14 (4.64%) iPad
5 9 (2.98%) Enterprise Software
6 7 (2.32%) Taxonomies
7 6 (1.99%) Mathematics
8 4 (1.32%) Statistics
9 3 (0.99%) Mobile App
10 2 (0.66%) Data Integration
10 2 (0.66%) STB
10 2 (0.66%) IPTV
11 1 (0.33%) NHS
11 1 (0.33%) Clustering
11 1 (0.33%) Management Information System
11 1 (0.33%) Reference Data
11 1 (0.33%) Performance Metrics
Operating Systems
1 20 (6.62%) Windows
2 9 (2.98%) Linux
3 5 (1.66%) Windows Server 2003
3 5 (1.66%) Windows Server 2008
4 3 (0.99%) UNIX
5 2 (0.66%) Windows XP
6 1 (0.33%) Windows 2000
6 1 (0.33%) Windows 7
Processes & Methodologies
1 60 (19.87%) Business Analysis
2 58 (19.21%) Project Management
3 52 (17.22%) eTOM
4 46 (15.23%) Agile Software Development
5 45 (14.90%) Business Development
6 36 (11.92%) ITIL
6 36 (11.92%) E-Commerce
7 33 (10.93%) BPR
8 32 (10.60%) Stakeholder Management
9 30 (9.93%) Service Management
10 29 (9.60%) Continuous Improvement
11 27 (8.94%) Migration
11 27 (8.94%) Scrum
12 26 (8.61%) Workflow
12 26 (8.61%) PRINCE2
13 25 (8.28%) ERP
14 22 (7.28%) Use Case
15 20 (6.62%) Product Management
16 18 (5.96%) Service Delivery
17 16 (5.30%) E-business
Programming Languages
1 25 (8.28%) SQL
2 21 (6.95%) JavaScript
3 11 (3.64%) C#
4 9 (2.98%) Java
5 8 (2.65%) C
6 4 (1.32%) Ruby
6 4 (1.32%) PHP
7 2 (0.66%) XPath
7 2 (0.66%) T-SQL
7 2 (0.66%) VB
8 1 (0.33%) Apex Code
Qualifications
1 96 (31.79%) Degree
2 32 (10.60%) PMP
2 32 (10.60%) PMI Certification
3 10 (3.31%) ITIL Certification
4 9 (2.98%) SC Cleared
4 9 (2.98%) Security Cleared
5 5 (1.66%) CCA
5 5 (1.66%) Citrix Certification
5 5 (1.66%) CCEA
5 5 (1.66%) CCEE
5 5 (1.66%) CCIA
6 2 (0.66%) Cisco Certification
6 2 (0.66%) CCNA
7 1 (0.33%) HNC
7 1 (0.33%) MCSE
7 1 (0.33%) CCNP
7 1 (0.33%) CCIP
7 1 (0.33%) Microsoft Certification
7 1 (0.33%) PRINCE2 Certification
7 1 (0.33%) ISEB
Quality Assurance & Compliance
1 23 (7.62%) SLA
2 11 (3.64%) ISO 14001
2 11 (3.64%) ISO/IEC 27001
3 10 (3.31%) QA
System Software
1 8 (2.65%) VMware Infrastructure
2 5 (1.66%) vSphere
2 5 (1.66%) XenApp
2 5 (1.66%) XenServer
2 5 (1.66%) XenDesktop
3 3 (0.99%) Active Directory
4 1 (0.33%) Hyper-V
Systems Management
1 5 (1.66%) XenMobile
2 2 (0.66%) Opsview
3 1 (0.33%) SCCM
Vendors
1 41 (13.58%) Huawei
2 34 (11.26%) Microsoft
3 21 (6.95%) Oracle
4 20 (6.62%) Salesforce.com
5 15 (4.97%) VMware
6 14 (4.64%) hybris
7 7 (2.32%) EMC
7 7 (2.32%) Sage
8 6 (1.99%) Cerillion
8 6 (1.99%) Comverse
8 6 (1.99%) Amdocs
8 6 (1.99%) Open Text
8 6 (1.99%) Ericsson
8 6 (1.99%) SAP
9 5 (1.66%) Siebel
9 5 (1.66%) Citrix
10 4 (1.32%) Cisco
10 4 (1.32%) Juniper
11 3 (0.99%) Hyperion
11 3 (0.99%) Unica
Reading
Nigel Frank International Limited - Newcastle
Salary: £60000 - £70000 per annum + Bupa + Bonus + Pension!
Posted: 5 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum + basic+ ote £35k+ben
Posted: 5 days ago
Reading, Berkshire
JM
Salary: £75000 - £80000 per annum + Bonus + Benefits
Posted: 5 days ago
Reading, Berkshire
JM
Salary: £60000 - £65000 per annum + Bonus + Company car + Benefits
Posted: 5 days ago
Reading, Berkshire
The People Network
Salary: £55000 - £65000 per annum + Excellent Benefits
Posted: 6 days ago
Reading, Berkshire
Vitamin T
Salary: From £45,000 to £60,000 per annum £45k - £60k + benefits and quarterly
Posted: 10 days ago
Reading
The People Network
Salary: £55000 - £65000 per annum + Bonus, Car allowance, Shares
Posted: 11 days ago
Reading
iKonnect
Salary: £70000 - £80000 per annum + Package
Posted: 11 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + MS Certs, Pension & Car allowance!
Posted: 18 days ago
Reading
The People Network
Salary: £50000 - £65000 per annum + Package
Posted: 19 days ago
Reading
The People Network
Salary: £55000 - £65000 per annum + excellent benefits
Posted: 23 days ago
Reading
Bridge Noble
Salary: £35000 - £60000 per annum + Benefits
Posted: 24 days ago
Reading
The People Network
Salary: £45000 - £55000 per annum + Bens
Posted: 26 days ago