The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 61 50 53
Rank change year-on-year
-11 +3
Permanent jobs citing CRM 77 106 94
As % of all permanent IT jobs located in Reading 3.47% 4.47% 4.12%
As % of the Processes & Methodologies category 4.28% 5.86% 5.69%
Number of salaries quoted 62 58 57
Average salary £48,750 £46,250 £38,800
Average salary % change year-on-year
+5.40% +19.20%
90% offered a salary of more than £35,000 £30,000 £26,300
10% offered a salary of more than £85,000 £81,500 £66,000
UK excluding London average salary £42,500 £42,500 £41,500
% change year-on-year
- +2.40%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1798 1810 1651
As % of all permanent IT jobs located in Reading 81.14% 76.27% 72.32%
Number of salaries quoted 1329 1225 1279
Average salary £50,000 £50,000 £46,000
Average salary % change year-on-year
- +8.69%
90% offered a salary of more than £35,000 £35,000 £34,000
10% offered a salary of more than £70,000 £70,000 £80,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 31 July 2015.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 31 July 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 105 (52.24%) Telecoms
2 60 (29.85%) Degree
3 58 (28.86%) Finance
4 49 (24.38%) Business Analysis
5 46 (22.89%) Marketing
5 46 (22.89%) Billing
6 43 (21.39%) Business Development
7 33 (16.42%) eTOM
8 32 (15.92%) Banking
9 28 (13.93%) Project Management
10 26 (12.94%) Stakeholder Management
11 25 (12.44%) Agile Software Development
12 23 (11.44%) BPR
12 23 (11.44%) Analytical Skills
13 22 (10.95%) Microsoft
13 22 (10.95%) Scrum
14 21 (10.45%) Business Intelligence
15 20 (9.95%) SQL
16 18 (8.96%) E-Commerce
16 18 (8.96%) IVR
16 18 (8.96%) Retail
16 18 (8.96%) Computer Science
17 17 (8.46%) ERP
17 17 (8.46%) ITIL
17 17 (8.46%) Salesforce.com
18 16 (7.96%) MS Office
18 16 (7.96%) Telemarketing
18 16 (7.96%) Customer Engagement
19 15 (7.46%) SaaS
19 15 (7.46%) Business Process Mapping

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 31 July 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 6 (2.99%) WebSphere Application Server
1 6 (2.99%) WebLogic
1 6 (2.99%) JBoss
1 6 (2.99%) Oracle Application Server
1 6 (2.99%) WebSphere
1 6 (2.99%) GlassFish
2 2 (1.00%) Tomcat
2 2 (1.00%) SharePoint
3 1 (0.50%) BizTalk Server
3 1 (0.50%) Lync
Applications
1 16 (7.96%) MS Office
2 14 (6.97%) MS Excel
3 7 (3.48%) MS PowerPoint
4 4 (1.99%) MS Visio
5 1 (0.50%) Adobe Illustrator
5 1 (0.50%) PowerPivot
5 1 (0.50%) Photoshop
Business Applications
1 13 (6.47%) Dynamics CRM
2 8 (3.98%) Oracle EBS
3 6 (2.99%) Oracle BPM
4 3 (1.49%) Oracle EBS R12
5 1 (0.50%) Oracle Applications
5 1 (0.50%) Oracle Payroll
5 1 (0.50%) Dynamics AX
Cloud Services
1 15 (7.46%) SaaS
2 6 (2.99%) PaaS
3 5 (2.49%) Force.com
4 1 (0.50%) Microsoft Azure
4 1 (0.50%) Cloud Computing
4 1 (0.50%) Office 365
4 1 (0.50%) SuccessFactors
4 1 (0.50%) Yammer
Communications & Networking
1 15 (7.46%) Wireless
2 14 (6.97%) Unified Communications
2 14 (6.97%) CTI
3 9 (4.48%) Broadband
3 9 (4.48%) DSLAM
4 7 (3.48%) Firewall
5 6 (2.99%) SDH
5 6 (2.99%) ATM
6 5 (2.49%) NGN
7 4 (1.99%) Internet
8 3 (1.49%) 4G
9 1 (0.50%) LAN
9 1 (0.50%) PBX
9 1 (0.50%) DWDM
9 1 (0.50%) MPLS
9 1 (0.50%) WAN
9 1 (0.50%) TCP/IP
9 1 (0.50%) VPN
Database & Business Intelligence
1 11 (5.47%) SQL Server
2 9 (4.48%) SQL Server Reporting Services
3 7 (3.48%) Relational Database
4 6 (2.99%) Oracle Exadata
4 6 (2.99%) Oracle Database
4 6 (2.99%) Oracle Reports
4 6 (2.99%) Oracle Database 11g
5 4 (1.99%) NoSQL
5 4 (1.99%) SQL Server Integration Services
6 2 (1.00%) Pentaho
6 2 (1.00%) Big Data
6 2 (1.00%) SQL Server 2012
6 2 (1.00%) SQL Server Analysis Services
7 1 (0.50%) Oracle BI EE
7 1 (0.50%) SQL Server 2008
7 1 (0.50%) Microsoft Analysis Services
7 1 (0.50%) Crystal Reports
7 1 (0.50%) SQL Server 2005
7 1 (0.50%) ZAP BI
Development Applications
1 14 (6.97%) JIRA
2 3 (1.49%) Eclipse
3 2 (1.00%) Oracle APEX
4 1 (0.50%) Selenium
4 1 (0.50%) Git (software)
4 1 (0.50%) Team Foundation Server
4 1 (0.50%) Mocha
4 1 (0.50%) Balsamiq Mockups
4 1 (0.50%) Axure RP
4 1 (0.50%) SpecFlow
4 1 (0.50%) NUnit
4 1 (0.50%) MorphX
4 1 (0.50%) Visual Studio
General
1 105 (52.24%) Telecoms
2 58 (28.86%) Finance
3 46 (22.89%) Billing
3 46 (22.89%) Marketing
4 32 (15.92%) Banking
5 18 (8.96%) Retail
6 11 (5.47%) German Language
7 7 (3.48%) Back Office
7 7 (3.48%) Legal
8 5 (2.49%) Advertising
9 3 (1.49%) Publishing
9 3 (1.49%) Dutch Language
9 3 (1.49%) French Language
10 2 (1.00%) Swedish Language
10 2 (1.00%) Finnish Language
10 2 (1.00%) Automotive
10 2 (1.00%) Danish Language
11 1 (0.50%) Mandarin Language
11 1 (0.50%) Local Government
11 1 (0.50%) Pharmaceutical
Job Titles
1 44 (21.89%) Analyst
2 37 (18.41%) Business Analyst
3 29 (14.43%) Account Manager
4 26 (12.94%) Consultant
5 15 (7.46%) Sales Executive
6 14 (6.97%) Architect
6 14 (6.97%) Project Manager
6 14 (6.97%) Unified Communications Manager
7 13 (6.47%) Senior Analyst
8 12 (5.97%) CRM Consultant
9 11 (5.47%) Business Consultant
10 10 (4.98%) Solutions Architect
10 10 (4.98%) Developer
10 10 (4.98%) E-Commerce Business Analyst
10 10 (4.98%) BSS Architect
10 10 (4.98%) Agile Business Analyst
11 9 (4.48%) Senior Business Analyst
12 7 (3.48%) Administrator
12 7 (3.48%) Incident Manager
13 6 (2.99%) Pre Sales Consultant
Libraries, Frameworks & Software Standards
1 11 (5.47%) .NET
2 7 (3.48%) Visualforce
3 6 (2.99%) jQuery
3 6 (2.99%) Oracle Fusion
3 6 (2.99%) WebCenter
3 6 (2.99%) HTML
3 6 (2.99%) Middleware
3 6 (2.99%) Oracle GoldenGate
4 5 (2.49%) Web Services
4 5 (2.49%) CSS
5 2 (1.00%) ASP.NET
5 2 (1.00%) XML
5 2 (1.00%) .NET Framework
5 2 (1.00%) COM+
5 2 (1.00%) LINQ
5 2 (1.00%) ASP.NET Web API
5 2 (1.00%) Razor View Engine
5 2 (1.00%) KnockoutJS
6 1 (0.50%) Sass
6 1 (0.50%) Durandal
Miscellaneous
1 23 (11.44%) Analytical Skills
2 18 (8.96%) IVR
2 18 (8.96%) Computer Science
3 15 (7.46%) User Experience
4 14 (6.97%) iPad
5 13 (6.47%) Enterprise Software
6 9 (4.48%) Management Information System
7 6 (2.99%) Oracle Exalogic
7 6 (2.99%) Performance Metrics
7 6 (2.99%) Hybrid Cloud
7 6 (2.99%) Public Cloud
8 5 (2.49%) STB
8 5 (2.49%) IPTV
9 3 (1.49%) Data Centre
10 2 (1.00%) Data Integration
11 1 (0.50%) Learning Management System
11 1 (0.50%) Social Media
11 1 (0.50%) Data Structures
11 1 (0.50%) Smartphone
11 1 (0.50%) Credit Risk
Operating Systems
1 6 (2.99%) Linux
1 6 (2.99%) Oracle Linux
2 3 (1.49%) Windows
3 1 (0.50%) UNIX
Processes & Methodologies
1 49 (24.38%) Business Analysis
2 43 (21.39%) Business Development
3 33 (16.42%) eTOM
4 28 (13.93%) Project Management
5 26 (12.94%) Stakeholder Management
6 25 (12.44%) Agile Software Development
7 23 (11.44%) BPR
8 22 (10.95%) Scrum
9 21 (10.45%) Business Intelligence
10 18 (8.96%) E-Commerce
11 17 (8.46%) ERP
11 17 (8.46%) ITIL
12 16 (7.96%) Telemarketing
12 16 (7.96%) Customer Engagement
13 15 (7.46%) Use Case
13 15 (7.46%) PRINCE2
13 15 (7.46%) Business Process Mapping
14 14 (6.97%) Channel Management
14 14 (6.97%) B2C
15 13 (6.47%) SDLC
Programming Languages
1 20 (9.95%) SQL
2 11 (5.47%) JavaScript
3 10 (4.98%) Java
4 8 (3.98%) C
5 7 (3.48%) C#
5 7 (3.48%) Apex Code
6 3 (1.49%) SOQL
7 2 (1.00%) PL/SQL
7 2 (1.00%) T-SQL
8 1 (0.50%) VBScript
8 1 (0.50%) VB.NET
8 1 (0.50%) ABAP
8 1 (0.50%) VBA
8 1 (0.50%) X++
Qualifications
1 60 (29.85%) Degree
2 15 (7.46%) PMP
2 15 (7.46%) PMI Certification
3 8 (3.98%) ITIL Certification
4 5 (2.49%) PRINCE2 Practitioner
5 1 (0.50%) HNC
5 1 (0.50%) HND
5 1 (0.50%) CISSP
5 1 (0.50%) CISA
5 1 (0.50%) CISM
5 1 (0.50%) MBA
Quality Assurance & Compliance
1 11 (5.47%) ISO/IEC 27001
2 10 (4.98%) ISO 14001
3 9 (4.48%) SLA
4 1 (0.50%) QA
System Software
1 6 (2.99%) Oracle RAC
Systems Management
1 6 (2.99%) Oracle Enterprise Manager
1 6 (2.99%) Oracle RMAN
1 6 (2.99%) Data Guard
2 1 (0.50%) Symantec Enterprise Vault
2 1 (0.50%) Veritas Storage Foundation
2 1 (0.50%) NetBackup
Vendors
1 22 (10.95%) Microsoft
2 17 (8.46%) Salesforce.com
3 14 (6.97%) Oracle
3 14 (6.97%) hybris
4 13 (6.47%) Amdocs
5 4 (1.99%) Huawei
5 4 (1.99%) Siebel
6 3 (1.49%) SAP
6 3 (1.49%) MicroStrategy
6 3 (1.49%) Tableau
6 3 (1.49%) BT
7 2 (1.00%) Twitter
7 2 (1.00%) Cisco
7 2 (1.00%) Avaya
7 2 (1.00%) Ericsson
8 1 (0.50%) Adobe
8 1 (0.50%) Nokia
8 1 (0.50%) Veritas
8 1 (0.50%) Symantec
8 1 (0.50%) NetSuite
Reading, Berkshire
Aquent LLC
Salary: benefits
Posted: 16 hours ago
Reading, Berkshire
Vitamin T
Salary: £35,000 per annum £35k plus benefits
Posted: Yesterday
Reading, Berkshire
Investigo Search & Selection
Salary: £50000 - £60000 per annum + Benefits package
Posted: Yesterday
Reading, Berkshire
Lorien Resourcing
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Reading
Computer Futures
Salary: competitive
Posted: 3 days ago
Reading
Computer Futures
Salary: competitive
Posted: 7 days ago
Reading
Incite Insight
Salary: £20,000 - £25,000 per year
Posted: 10 days ago
Reading
Incite Insight
Salary: £35,000 - £40,000 per year
Posted: 10 days ago
Reading
Lawrence Harvey
Salary: £35000 - £45000 per annum + Training & Bens
Posted: 10 days ago
Reading
Computer Futures
Salary: £75000 - £85000 per annum + competitive
Posted: 10 days ago
Reading
Incite Insight
Salary: £25,000 - £40,000 per year
Posted: 10 days ago
Reading / Bristol
Recruit121
Salary: £50,000 - £60,000 per year + Package
Posted: 16 days ago
Reading, Berkshire
Yell
Salary: £6500075000 per annum + Excellent Salary
Posted: 18 days ago
Reading
Oracle
Salary: Competitive
Posted: 18 days ago
Reading
Computer Futures
Salary: competitive
Posted: 21 days ago
London or Reading
Oracle
Salary: Competitive
Posted: 21 days ago
Reading
The People Network
Salary: £50000 - £65000 per annum + Bonus + Benefits
Posted: 23 days ago
Reading, Berkshire
Symantec
Salary: Unspecified Competitive
Posted: 25 days ago