The table below looks at the statistics for CRM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 41 51 75
Rank change year-on-year
+10 +24
Permanent jobs citing CRM 129 97 69
As % of all permanent IT jobs located in Reading 5.20% 4.00% 3.15%
As % of the Processes & Methodologies category 6.42% 5.31% 4.56%
Number of salaries quoted 49 50 55
Average salary £60,000 £49,000 £50,000
Average salary % change year-on-year
+22.44% -2.00%
90% offered a salary of more than £29,000 £29,850 £30,000
10% offered a salary of more than £87,500 £90,000 £70,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
2009 1826 1513
As % of all permanent IT jobs located in Reading 81.01% 75.24% 68.99%
Number of salaries quoted 1324 1338 1171
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £35,000 £34,900 £32,500
10% offered a salary of more than £75,000 £67,500 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Reading region.

CRM Salary Trend in Reading

CRM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing CRM across the Reading region over the 3 months to 24 April 2015.

CRM Salary Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 24 April 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 165 (59.14%) Telecoms
2 118 (42.29%) Degree
3 92 (32.97%) Billing
4 85 (30.47%) Business Analysis
5 72 (25.81%) Finance
6 69 (24.73%) Business Development
7 64 (22.94%) eTOM
8 54 (19.35%) Marketing
9 52 (18.64%) Project Management
10 49 (17.56%) BPR
11 43 (15.41%) Agile Software Development
12 39 (13.98%) Computer Science
13 37 (13.26%) E-Commerce
14 36 (12.90%) Huawei
14 36 (12.90%) Workflow
15 35 (12.54%) Stakeholder Management
16 33 (11.83%) Scrum
17 32 (11.47%) PMP
17 32 (11.47%) PMI Certification
17 32 (11.47%) PRINCE2
17 32 (11.47%) Analytical Skills
18 31 (11.11%) Wireless
19 30 (10.75%) Retail
19 30 (10.75%) Continuous Improvement
20 29 (10.39%) Use Case
21 27 (9.68%) ITIL
22 26 (9.32%) Banking
23 24 (8.60%) Customer Engagement
24 23 (8.24%) User Experience
24 23 (8.24%) Service Management

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 24 April 2015, IT jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 6 (2.15%) SharePoint
2 2 (0.72%) BizTalk Server
2 2 (0.72%) SharePoint 2010
2 2 (0.72%) WebSphere Application Server
2 2 (0.72%) WebLogic
2 2 (0.72%) JBoss
2 2 (0.72%) Tomcat
2 2 (0.72%) Oracle Application Server
2 2 (0.72%) WebSphere
2 2 (0.72%) GlassFish
3 1 (0.36%) Sitecore CMS
3 1 (0.36%) Oracle Service Bus
3 1 (0.36%) CMS
Applications
1 17 (6.09%) MS Office
2 13 (4.66%) MS Excel
3 6 (2.15%) MS Visio
3 6 (2.15%) MS PowerPoint
4 2 (0.72%) MS Project
Business Applications
1 14 (5.02%) Dynamics CRM
2 3 (1.08%) Unica
2 3 (1.08%) Oracle EBS
2 3 (1.08%) Oracle BPM
2 3 (1.08%) Adobe Campaign
3 2 (0.72%) Dynamics NAV
4 1 (0.36%) Scribe Insight
4 1 (0.36%) Oracle Applications
4 1 (0.36%) Oracle EBS R12
Cloud Services
1 14 (5.02%) SaaS
2 2 (0.72%) PaaS
3 1 (0.36%) Cloud Computing
3 1 (0.36%) Force.com
Communications & Networking
1 31 (11.11%) Wireless
2 19 (6.81%) Broadband
3 12 (4.30%) 4G
4 10 (3.58%) DSLAM
5 8 (2.87%) SDH
6 7 (2.51%) ATM
7 6 (2.15%) NGN
7 6 (2.15%) CTI
8 3 (1.08%) Internet
8 3 (1.08%) Unified Communications
8 3 (1.08%) Firewall
9 2 (0.72%) MPLS
10 1 (0.36%) OSPF
10 1 (0.36%) BGP
10 1 (0.36%) RSVP
10 1 (0.36%) SONET
10 1 (0.36%) DWDM
10 1 (0.36%) SMS
10 1 (0.36%) Ethernet
10 1 (0.36%) TCP/IP
Database & Business Intelligence
1 7 (2.51%) SQL Server
2 4 (1.43%) EDRMS
2 4 (1.43%) NoSQL
3 3 (1.08%) Relational Database
4 2 (0.72%) Oracle Exadata
4 2 (0.72%) Big Data
4 2 (0.72%) Oracle Database
4 2 (0.72%) SQL Server Integration Services
4 2 (0.72%) Oracle Database 11g
4 2 (0.72%) Oracle Reports
4 2 (0.72%) DTS
5 1 (0.36%) Data Mining
5 1 (0.36%) RDBMS
5 1 (0.36%) SQL Server 2000
5 1 (0.36%) Data Warehouse
5 1 (0.36%) Microsoft Analysis Services
5 1 (0.36%) SQL Server Reporting Services
5 1 (0.36%) SQL Server Analysis Services
5 1 (0.36%) QlikView
Development Applications
1 21 (7.53%) JIRA
2 2 (0.72%) Oracle APEX
2 2 (0.72%) Visual Studio
3 1 (0.36%) Subversion
3 1 (0.36%) Git (software)
3 1 (0.36%) Team Foundation Server
General
1 165 (59.14%) Telecoms
2 92 (32.97%) Billing
3 72 (25.81%) Finance
4 54 (19.35%) Marketing
5 30 (10.75%) Retail
6 26 (9.32%) Banking
7 20 (7.17%) Legal
8 15 (5.38%) Advertising
9 12 (4.30%) German Language
10 5 (1.79%) Spanish Language
10 5 (1.79%) Front Office
10 5 (1.79%) Back Office
11 3 (1.08%) Swedish Language
11 3 (1.08%) French Language
12 1 (0.36%) Mandarin Language
12 1 (0.36%) Electronics
12 1 (0.36%) Manufacturing
12 1 (0.36%) Automotive
12 1 (0.36%) Law
Job Titles
1 85 (30.47%) Analyst
2 80 (28.67%) Business Analyst
3 36 (12.90%) Project Manager
4 31 (11.11%) Account Manager
5 22 (7.89%) Senior Analyst
6 20 (7.17%) Consultant
6 20 (7.17%) Agile Business Analyst
6 20 (7.17%) E-Commerce Business Analyst
7 17 (6.09%) Architect
7 17 (6.09%) Senior Business Analyst
8 14 (5.02%) Solutions Architect
8 14 (5.02%) BSS Architect
9 11 (3.94%) Sales Executive
10 10 (3.58%) Developer
11 8 (2.87%) Incident Manager
12 7 (2.51%) CRM Manager
12 7 (2.51%) Business Consultant
13 6 (2.15%) Test Manager
13 6 (2.15%) Senior Manager
13 6 (2.15%) BSS Engineer
Libraries, Frameworks & Software Standards
1 13 (4.66%) .NET
2 11 (3.94%) HTML
3 9 (3.23%) Web Services
4 6 (2.15%) ASP.NET
5 4 (1.43%) SOAP
5 4 (1.43%) Visualforce
6 3 (1.08%) jQuery
6 3 (1.08%) HTML5
6 3 (1.08%) REST
6 3 (1.08%) ASP.NET Web API
6 3 (1.08%) WPF
6 3 (1.08%) XML
7 2 (0.72%) EDI
7 2 (0.72%) Middleware
7 2 (0.72%) Spring
7 2 (0.72%) Ajax
7 2 (0.72%) .NET Framework
7 2 (0.72%) Java EE
7 2 (0.72%) Oracle GoldenGate
7 2 (0.72%) AngularJS
Miscellaneous
1 39 (13.98%) Computer Science
2 32 (11.47%) Analytical Skills
3 23 (8.24%) User Experience
4 21 (7.53%) iPad
5 9 (3.23%) Management Information System
6 6 (2.15%) STB
6 6 (2.15%) IPTV
7 5 (1.79%) Enterprise Software
8 4 (1.43%) IVR
8 4 (1.43%) Statistics
8 4 (1.43%) Mathematics
9 3 (1.08%) Mobile App
9 3 (1.08%) Performance Metrics
10 2 (0.72%) Hybrid Cloud
10 2 (0.72%) Public Cloud
10 2 (0.72%) Open Source
10 2 (0.72%) Oracle Exalogic
11 1 (0.36%) Credit Risk
11 1 (0.36%) Data Integration
11 1 (0.36%) NHS
Operating Systems
1 7 (2.51%) Windows
2 4 (1.43%) Linux
3 3 (1.08%) UNIX
4 2 (0.72%) Oracle Linux
5 1 (0.36%) Windows XP
Processes & Methodologies
1 85 (30.47%) Business Analysis
2 69 (24.73%) Business Development
3 64 (22.94%) eTOM
4 52 (18.64%) Project Management
5 49 (17.56%) BPR
6 43 (15.41%) Agile Software Development
7 37 (13.26%) E-Commerce
8 36 (12.90%) Workflow
9 35 (12.54%) Stakeholder Management
10 33 (11.83%) Scrum
11 32 (11.47%) PRINCE2
12 30 (10.75%) Continuous Improvement
13 29 (10.39%) Use Case
14 27 (9.68%) ITIL
15 24 (8.60%) Customer Engagement
16 23 (8.24%) Benchmarking
16 23 (8.24%) Service Management
16 23 (8.24%) Process Management
17 21 (7.53%) B2C
17 21 (7.53%) ERP
Programming Languages
1 15 (5.38%) SQL
2 12 (4.30%) C
3 11 (3.94%) JavaScript
4 8 (2.87%) C#
5 6 (2.15%) Java
6 4 (1.43%) Apex Code
7 2 (0.72%) XPath
7 2 (0.72%) VB
8 1 (0.36%) VB.NET
8 1 (0.36%) VBScript
Qualifications
1 118 (42.29%) Degree
2 32 (11.47%) PMP
2 32 (11.47%) PMI Certification
3 14 (5.02%) ITIL Certification
4 5 (1.79%) PRINCE2 Practitioner
5 1 (0.36%) JNCIA
5 1 (0.36%) Six Sigma Black Belt
5 1 (0.36%) HNC
5 1 (0.36%) CCNP
5 1 (0.36%) CCIP
5 1 (0.36%) CCNA
5 1 (0.36%) Cisco Certification
Quality Assurance & Compliance
1 19 (6.81%) ISO 14001
1 19 (6.81%) ISO/IEC 27001
2 16 (5.73%) SLA
3 3 (1.08%) QA
System Software
1 2 (0.72%) Oracle RAC
Systems Management
1 2 (0.72%) Oracle Enterprise Manager
1 2 (0.72%) Oracle RMAN
1 2 (0.72%) Data Guard
2 1 (0.36%) Symantec Enterprise Vault
2 1 (0.36%) Opsview
2 1 (0.36%) Veritas Storage Foundation
2 1 (0.36%) NetBackup
Vendors
1 36 (12.90%) Huawei
2 22 (7.89%) Microsoft
3 21 (7.53%) hybris
4 18 (6.45%) Oracle
5 16 (5.73%) Amdocs
5 16 (5.73%) Salesforce.com
6 7 (2.51%) Ericsson
6 7 (2.51%) Siebel
6 7 (2.51%) Comverse
7 6 (2.15%) Cerillion
7 6 (2.15%) Cisco
8 4 (1.43%) Juniper
9 3 (1.08%) Sage
10 2 (0.72%) ServiceNow
10 2 (0.72%) Avaya
10 2 (0.72%) IBM
10 2 (0.72%) Symantec
10 2 (0.72%) VMware
11 1 (0.36%) Nokia
11 1 (0.36%) Veritas
Reading
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + bonus, pension & package!
Posted: 2 days ago
Reading, Berkshire
Aximis (West) Limited
Salary: Up to £70K Basic/£100K OTE + Car Allow + Fuel Card + Excellent Bens
Posted: 3 days ago
Reading, Berkshire
Oracle Corporation UK Ltd
Salary: Excellent salary and benefits
Posted: 4 days ago
Reading
Capita - ITIN
Salary: £25000 - £30000 per annum + Car
Posted: 5 days ago
Reading, Berkshire
Allied Worldwide
Salary: £20000 - £25000 per annum + Benefits
Posted: 11 days ago
Reading
Oracle
Salary: Excellent Salary - Negotiable
Posted: 12 days ago
Reading
360 Resourcing
Salary: £35k - 45k per year + £70K OTE +Benifits
Posted: 23 days ago