The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 122 123 130
Rank change year-on-year
+1 +7
Permanent jobs citing ITSM 25 14 8
As % of all permanent IT jobs located in Reading 1.10% 0.61% 0.37%
As % of the Processes & Methodologies category 1.36% 0.80% 0.54%
Number of salaries quoted 16 5 6
Average salary £36,250 £50,000 £45,000
Average salary % change year-on-year
-27.50% +11.11%
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1842 1745 1486
As % of all permanent IT jobs located in Reading 81.00% 75.41% 68.73%
Number of salaries quoted 1272 1247 1155
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 22 May 2015.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 22 May 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 29 (74.36%) ITIL
2 27 (69.23%) Service Management
3 25 (64.10%) Microsoft
4 18 (46.15%) MS Office
5 15 (38.46%) Security Cleared
6 14 (35.90%) Incident Management
7 11 (28.21%) Finance
8 10 (25.64%) Degree
8 10 (25.64%) SCCM
9 9 (23.08%) SCOM
9 9 (23.08%) German Language
9 9 (23.08%) Telemarketing
9 9 (23.08%) Technical Architecture
9 9 (23.08%) CRM
9 9 (23.08%) Business Intelligence
9 9 (23.08%) Management Information System
9 9 (23.08%) Analytical Skills
10 8 (20.51%) Office 365
10 8 (20.51%) Lync
10 8 (20.51%) GIS
10 8 (20.51%) CGI
10 8 (20.51%) Dell
10 8 (20.51%) Citrix
10 8 (20.51%) Terminal Services
10 8 (20.51%) Business Development
10 8 (20.51%) Migration
10 8 (20.51%) VMware
10 8 (20.51%) Computacenter
10 8 (20.51%) VMware Infrastructure
10 8 (20.51%) SC Cleared

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 22 May 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.51%) Lync
Applications
1 18 (46.15%) MS Office
2 3 (7.69%) MS Project
2 3 (7.69%) MS Excel
2 3 (7.69%) MS PowerPoint
Business Applications
1 7 (17.95%) Agresso
Cloud Services
1 8 (20.51%) Office 365
Communications & Networking
1 1 (2.56%) Wireless
Database & Business Intelligence
1 1 (2.56%) Data Mining
General
1 11 (28.21%) Finance
2 9 (23.08%) German Language
3 3 (7.69%) Billing
Job Titles
1 9 (23.08%) Sales Executive
2 8 (20.51%) Analyst
3 7 (17.95%) Service Desk Analyst
3 7 (17.95%) Problem Manager
3 7 (17.95%) Service Analyst
3 7 (17.95%) Support Analyst
3 7 (17.95%) 1st Line Support
3 7 (17.95%) Architect
3 7 (17.95%) Solutions Architect
3 7 (17.95%) 1st Line Support Analyst
4 3 (7.69%) Project Manager
5 2 (5.13%) ITSM Consultant
5 2 (5.13%) Consultant
6 1 (2.56%) Server Support
6 1 (2.56%) Support Engineer
6 1 (2.56%) Product Consultant
6 1 (2.56%) Service Desk Team Leader
6 1 (2.56%) Server Support Engineer
6 1 (2.56%) Technical Services Manager
6 1 (2.56%) Team Leader
Libraries, Frameworks & Software Standards
1 8 (20.51%) CGI
2 1 (2.56%) SailPoint
Miscellaneous
1 9 (23.08%) Management Information System
1 9 (23.08%) Analytical Skills
2 8 (20.51%) GIS
3 1 (2.56%) Open Source
3 1 (2.56%) Performance Metrics
Operating Systems
1 1 (2.56%) Linux
Processes & Methodologies
1 29 (74.36%) ITIL
2 27 (69.23%) Service Management
3 14 (35.90%) Incident Management
4 9 (23.08%) Telemarketing
4 9 (23.08%) Technical Architecture
4 9 (23.08%) CRM
4 9 (23.08%) Business Intelligence
5 8 (20.51%) Business Development
5 8 (20.51%) Migration
6 7 (17.95%) Problem Management
6 7 (17.95%) Root Cause Analysis
7 4 (10.26%) Project Management
7 4 (10.26%) PRINCE2
8 3 (7.69%) Service Delivery
8 3 (7.69%) Change Control
9 2 (5.13%) GAP Analysis
10 1 (2.56%) Requirements Engineering
10 1 (2.56%) Time Management
10 1 (2.56%) Performance Improvement
10 1 (2.56%) Service Desk Management
Programming Languages
1 1 (2.56%) SQL
Qualifications
1 15 (38.46%) Security Cleared
2 10 (25.64%) Degree
3 8 (20.51%) SC Cleared
4 7 (17.95%) DV Cleared
5 1 (2.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.56%) Sarbanes-Oxley
System Software
1 8 (20.51%) Terminal Services
1 8 (20.51%) VMware Infrastructure
1 8 (20.51%) XenApp
1 8 (20.51%) XenDesktop
2 1 (2.56%) Active Directory
Systems Management
1 10 (25.64%) SCCM
2 9 (23.08%) SCOM
Vendors
1 25 (64.10%) Microsoft
2 8 (20.51%) Dell
2 8 (20.51%) Citrix
2 8 (20.51%) VMware
2 8 (20.51%) Computacenter