The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 121 120 135
Rank change year-on-year
-1 +15
Permanent jobs citing ITSM 8 23 11
As % of all permanent IT jobs located in Reading 0.45% 1.00% 0.45%
As % of the Processes & Methodologies category 0.51% 1.19% 0.56%
Number of salaries quoted 6 17 2
Median salary £34,500 £31,500 £61,250
Median salary % change year-on-year
+9.52% -48.57%
90% offered a salary of more than £34,000 £25,000 £50,250
10% offered a salary of more than £52,500 £79,500 £72,250
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1566 1931 1979
As % of all permanent IT jobs located in Reading 88.73% 83.88% 81.27%
Number of salaries quoted 1219 1404 1373
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £35,000 £35,000 £35,000
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 25 June 2016.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 25 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for ITSM.

1 15 (75.00%) ITIL
2 13 (65.00%) Service Management
3 8 (40.00%) Change Management
3 8 (40.00%) Finance
4 7 (35.00%) Business Continuity
5 6 (30.00%) Quality Management
5 6 (30.00%) ISO/IEC 20000
5 6 (30.00%) Smart Meter
5 6 (30.00%) Big Data
6 5 (25.00%) Process Management
6 5 (25.00%) Project Management
7 4 (20.00%) ISO 9001
7 4 (20.00%) SQL
7 4 (20.00%) Management Information System
7 4 (20.00%) Telecoms
7 4 (20.00%) Degree
7 4 (20.00%) Business Continuity Management
7 4 (20.00%) People Management
7 4 (20.00%) Predictive Analytics
7 4 (20.00%) Analytics
8 3 (15.00%) Product Management
8 3 (15.00%) Ticket Management
8 3 (15.00%) Root Cause Analysis
8 3 (15.00%) Incident Management
8 3 (15.00%) Billing
8 3 (15.00%) Workflow
8 3 (15.00%) Back Office
8 3 (15.00%) Information Security
8 3 (15.00%) Unix
8 3 (15.00%) CRM

ITSM
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (5.00%) IaaS
1 1 (5.00%) Microsoft Azure
1 1 (5.00%) Office 365
1 1 (5.00%) SaaS
Communications & Networking
1 2 (10.00%) BGP
1 2 (10.00%) DSL
1 2 (10.00%) Ethernet
1 2 (10.00%) Firewall
1 2 (10.00%) IPsec
1 2 (10.00%) L2TP
1 2 (10.00%) MPLS
1 2 (10.00%) OSPF
1 2 (10.00%) PPP
1 2 (10.00%) SNMP
1 2 (10.00%) WAN
1 2 (10.00%) X.21
1 2 (10.00%) xDSL
2 1 (5.00%) Wi-Fi
Database & Business Intelligence
1 6 (30.00%) Big Data
2 1 (5.00%) Relational Database
General
1 8 (40.00%) Finance
2 4 (20.00%) Telecoms
3 3 (15.00%) Back Office
3 3 (15.00%) Billing
4 1 (5.00%) Banking
Job Titles
1 4 (20.00%) Business Manager
1 4 (20.00%) Business Relationship Manager
1 4 (20.00%) Relationships Manager
1 4 (20.00%) Support Team Leader
1 4 (20.00%) Team Leader
2 3 (15.00%) Analyst
2 3 (15.00%) Service Analyst
2 3 (15.00%) Workflow Analyst
3 2 (10.00%) Information Security Specialist
3 2 (10.00%) Information Specialist
3 2 (10.00%) Network Engineer
3 2 (10.00%) Network Operations Engineer
3 2 (10.00%) Operations Engineer
3 2 (10.00%) Security Specialist
4 1 (5.00%) Azure Architect
4 1 (5.00%) Azure Engineer
4 1 (5.00%) Infrastructure Architect
4 1 (5.00%) Platform Engineer
4 1 (5.00%) Service Delivery Director
4 1 (5.00%) Services Director
Libraries, Frameworks & Software Standards
1 1 (5.00%) Web Services
Miscellaneous
1 6 (30.00%) Smart Meter
2 4 (20.00%) Management Information System
3 2 (10.00%) Mobile App
4 1 (5.00%) Analytical Skills
4 1 (5.00%) Virtual Team
Operating Systems
1 3 (15.00%) Unix
2 1 (5.00%) Windows
2 1 (5.00%) Windows 10
2 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 15 (75.00%) ITIL
2 13 (65.00%) Service Management
3 8 (40.00%) Change Management
4 7 (35.00%) Business Continuity
5 6 (30.00%) Quality Management
6 5 (25.00%) Process Management
6 5 (25.00%) Project Management
7 4 (20.00%) Analytics
7 4 (20.00%) Business Continuity Management
7 4 (20.00%) People Management
7 4 (20.00%) Predictive Analytics
8 3 (15.00%) CRM
8 3 (15.00%) Incident Management
8 3 (15.00%) Information Security
8 3 (15.00%) Product Management
8 3 (15.00%) Root Cause Analysis
8 3 (15.00%) Ticket Management
8 3 (15.00%) Workflow
9 2 (10.00%) Risk Management
9 2 (10.00%) Validation
Programming Languages
1 4 (20.00%) SQL
Qualifications
1 4 (20.00%) Degree
2 3 (15.00%) CCNA
2 3 (15.00%) Cisco Certification
2 3 (15.00%) CISSP
3 2 (10.00%) CISA
3 2 (10.00%) CISM
3 2 (10.00%) CITP
Quality Assurance & Compliance
1 6 (30.00%) ISO/IEC 20000
2 4 (20.00%) ISO 9001
3 2 (10.00%) ISO/IEC 27001
System Software
1 1 (5.00%) Active Directory
Vendors
1 2 (10.00%) Cisco
1 2 (10.00%) Microsoft