The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 128 137 117
Rank change year-on-year
+9 -20
Permanent jobs citing ITSM 10 8 11
As % of all permanent IT jobs located in Reading 0.42% 0.34% 0.58%
As % of the Processes & Methodologies category 0.52% 0.43% 0.77%
Number of salaries quoted 8 2 8
Average salary £21,000 £55,000 £48,750
Average salary % change year-on-year
-61.81% +12.82%
90% offered a salary of more than £20,400 £45,000 £35,000
10% offered a salary of more than £36,050 £65,000 £57,500
UK excluding London average salary £40,612 £40,000 £45,000
% change year-on-year
+1.52% -11.11%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1909 1867 1424
As % of all permanent IT jobs located in Reading 80.62% 78.81% 74.63%
Number of salaries quoted 1296 1415 1195
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £33,500 £31,000 £32,500
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 23 January 2015.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 23 January 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 19 (73.08%) ITIL
2 18 (69.23%) Service Management
3 11 (42.31%) Incident Management
4 10 (38.46%) Finance
5 8 (30.77%) Microsoft
5 8 (30.77%) Telecoms
6 7 (26.92%) Tivoli
6 7 (26.92%) IBM
7 6 (23.08%) Agresso
8 5 (19.23%) Degree
8 5 (19.23%) Analytical Skills
8 5 (19.23%) Performance Metrics
8 5 (19.23%) Project Management
8 5 (19.23%) SharePoint
8 5 (19.23%) CSS
9 4 (15.38%) Business Objects
9 4 (15.38%) E-Commerce
9 4 (15.38%) Broadband
9 4 (15.38%) Netcool
9 4 (15.38%) Internet
9 4 (15.38%) BMC
9 4 (15.38%) OpenView
9 4 (15.38%) HP
9 4 (15.38%) Remedy
9 4 (15.38%) Validation
9 4 (15.38%) TeMIP
9 4 (15.38%) Management Information System
9 4 (15.38%) ITIL V2
9 4 (15.38%) Line Management
9 4 (15.38%) Coaching

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 23 January 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) SharePoint
2 3 (11.54%) WebSphere
2 3 (11.54%) IBM HTTP Server
2 3 (11.54%) Oracle HTTP Server
2 3 (11.54%) Apache
2 3 (11.54%) Tomcat
3 1 (3.85%) IBM Notes
Applications
1 1 (3.85%) MS Office
Business Applications
1 6 (23.08%) Agresso
2 4 (15.38%) Remedy ITSM
Cloud Services
1 1 (3.85%) SaaS
1 1 (3.85%) PaaS
Communications & Networking
1 4 (15.38%) Broadband
1 4 (15.38%) Internet
2 3 (11.54%) HTTP
3 1 (3.85%) Wireless
Database & Business Intelligence
1 3 (11.54%) DB2
2 1 (3.85%) Relational Database
2 1 (3.85%) MySQL
General
1 10 (38.46%) Finance
2 8 (30.77%) Telecoms
3 4 (15.38%) Banking
3 4 (15.38%) Retail
4 1 (3.85%) German Language
Job Titles
1 15 (57.69%) Analyst
1 15 (57.69%) Service Analyst
2 9 (34.62%) Support Analyst
3 8 (30.77%) Service Desk Analyst
4 6 (23.08%) 1st Line Support
4 6 (23.08%) 1st Line Support Analyst
5 5 (19.23%) Developer
6 4 (15.38%) Analyst Developer
6 4 (15.38%) Report Analyst
7 3 (11.54%) Applications Support Analyst
7 3 (11.54%) Applications Support
8 2 (7.69%) Consultant
8 2 (7.69%) Implementation Consultant
8 2 (7.69%) Problem Manager
9 1 (3.85%) Technical Services Manager
9 1 (3.85%) Technical Manager
9 1 (3.85%) Systems Developer
9 1 (3.85%) Service Manager
9 1 (3.85%) ServiceNow Consultant
9 1 (3.85%) Systems Engineer
Libraries, Frameworks & Software Standards
1 5 (19.23%) CSS
2 3 (11.54%) WebSphere MQ
2 3 (11.54%) J2EE
2 3 (11.54%) HTML
3 2 (7.69%) Web Services
3 2 (7.69%) XML
4 1 (3.85%) Ajax
4 1 (3.85%) .NET
4 1 (3.85%) SOAP
Miscellaneous
1 5 (19.23%) Analytical Skills
1 5 (19.23%) Performance Metrics
2 4 (15.38%) Management Information System
2 4 (15.38%) CMDB
2 4 (15.38%) Smartphone
3 1 (3.85%) Open Source
Operating Systems
1 3 (11.54%) UNIX
2 1 (3.85%) Linux
Processes & Methodologies
1 19 (73.08%) ITIL
2 18 (69.23%) Service Management
3 11 (42.31%) Incident Management
4 5 (19.23%) Project Management
5 4 (15.38%) E-Commerce
5 4 (15.38%) Validation
5 4 (15.38%) ITIL V2
5 4 (15.38%) Line Management
5 4 (15.38%) Coaching
5 4 (15.38%) Analytics
6 3 (11.54%) Agile Software Development
6 3 (11.54%) Waterfall
6 3 (11.54%) Service Delivery
6 3 (11.54%) RUP
7 2 (7.69%) Root Cause Analysis
7 2 (7.69%) Problem Management
8 1 (3.85%) System Testing
8 1 (3.85%) User Acceptance Testing
8 1 (3.85%) Requirements Engineering
8 1 (3.85%) Telemarketing
Programming Languages
1 3 (11.54%) Korn
1 3 (11.54%) AWK
1 3 (11.54%) sed
1 3 (11.54%) Bash Shell
1 3 (11.54%) Shell Script
1 3 (11.54%) JavaScript
2 2 (7.69%) SQL
3 1 (3.85%) Perl
3 1 (3.85%) Java
3 1 (3.85%) C#
3 1 (3.85%) C++
Qualifications
1 5 (19.23%) Degree
2 2 (7.69%) DV Cleared
2 2 (7.69%) Security Cleared
3 1 (3.85%) PRINCE2 Certification
3 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 3 (11.54%) Tivoli Directory Server
Systems Management
1 7 (26.92%) Tivoli
2 4 (15.38%) Netcool
2 4 (15.38%) OpenView
2 4 (15.38%) TeMIP
2 4 (15.38%) OVPI
2 4 (15.38%) HP NNM
3 2 (7.69%) SCOM
Vendors
1 8 (30.77%) Microsoft
2 7 (26.92%) IBM
3 4 (15.38%) Business Objects
3 4 (15.38%) BMC
3 4 (15.38%) HP
3 4 (15.38%) Remedy
4 3 (11.54%) ServiceNow
4 3 (11.54%) Ab Initio
4 3 (11.54%) Oracle
5 1 (3.85%) LANDesk
5 1 (3.85%) Salesforce.com
5 1 (3.85%) Lotus
5 1 (3.85%) JD Edwards
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 2 days ago
Reading
Incite Insight
Salary: £0 - £20,000 per year
Posted: 3 days ago
Reading
Incite Insight
Salary: up to £20,000
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum + basic+ ote £35k+ben
Posted: 5 days ago
Reading, Berkshire
Symantec
Salary: Competitive
Posted: 12 days ago