The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 125 135 122
Rank change year-on-year
+10 -13
Permanent jobs citing ITSM 21 9 12
As % of all permanent IT jobs located in Reading 0.94% 0.38% 0.53%
As % of the Processes & Methodologies category 1.17% 0.50% 0.74%
Number of salaries quoted 16 4 10
Average salary £31,500 £55,000 £40,000
Average salary % change year-on-year
-42.72% +37.50%
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1802 1792 1626
As % of all permanent IT jobs located in Reading 81.03% 76.26% 72.11%
Number of salaries quoted 1324 1229 1269
Average salary £50,000 £50,000 £46,000
Average salary % change year-on-year
- +8.69%
90% offered a salary of more than £35,000 £35,000 £33,500
10% offered a salary of more than £70,000 £70,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 30 July 2015.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 30 July 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (75.00%) Service Management
2 31 (64.58%) ITIL
3 18 (37.50%) Microsoft
4 17 (35.42%) MS Office
5 16 (33.33%) Security Cleared
6 14 (29.17%) Telemarketing
7 11 (22.92%) Degree
8 10 (20.83%) Technical Architecture
8 10 (20.83%) SCCM
8 10 (20.83%) SCOM
8 10 (20.83%) Finance
9 9 (18.75%) CRM
9 9 (18.75%) Management Information System
9 9 (18.75%) VMware
10 8 (16.67%) Migration
10 8 (16.67%) Computacenter
10 8 (16.67%) Business Development
10 8 (16.67%) German Language
10 8 (16.67%) VMware Infrastructure
10 8 (16.67%) Problem Management
10 8 (16.67%) SC Cleared
10 8 (16.67%) DV Cleared
10 8 (16.67%) Business Intelligence
10 8 (16.67%) CGI
10 8 (16.67%) GIS
10 8 (16.67%) Dell
10 8 (16.67%) Citrix
10 8 (16.67%) Terminal Services
10 8 (16.67%) XenApp
10 8 (16.67%) XenDesktop

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 30 July 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) Lync
Applications
1 17 (35.42%) MS Office
2 4 (8.33%) MS Excel
3 3 (6.25%) MS PowerPoint
3 3 (6.25%) MS Project
Business Applications
1 1 (2.08%) Dynamics CRM
1 1 (2.08%) Remedy ITSM
Cloud Services
1 8 (16.67%) Office 365
2 1 (2.08%) SaaS
Database & Business Intelligence
1 2 (4.17%) SQL Server
1 2 (4.17%) SQL Server Reporting Services
2 1 (2.08%) Big Data
2 1 (2.08%) Data Mining
General
1 10 (20.83%) Finance
2 8 (16.67%) German Language
3 3 (6.25%) Billing
4 1 (2.08%) Marketing
4 1 (2.08%) Advertising
Job Titles
1 8 (16.67%) Sales Executive
1 8 (16.67%) Problem Manager
2 7 (14.58%) Sales Manager
2 7 (14.58%) Architect
2 7 (14.58%) Account Manager
2 7 (14.58%) Solutions Architect
3 5 (10.42%) Consultant
4 4 (8.33%) Coordinator
4 4 (8.33%) Project Manager
4 4 (8.33%) Service Delivery Coordinator
5 2 (4.17%) ITSM Consultant
6 1 (2.08%) Server Engineer
6 1 (2.08%) Server Support Engineer
6 1 (2.08%) Relationships Manager
6 1 (2.08%) Microsoft Consultant
6 1 (2.08%) Business Manager
6 1 (2.08%) Applications Support Consultant
6 1 (2.08%) Services Director
6 1 (2.08%) Senior Business Manager
6 1 (2.08%) Product Consultant
Libraries, Frameworks & Software Standards
1 8 (16.67%) CGI
2 3 (6.25%) HTML
3 2 (4.17%) CSS
4 1 (2.08%) Web Services
4 1 (2.08%) XML
4 1 (2.08%) .NET
4 1 (2.08%) Ajax
4 1 (2.08%) SailPoint
Miscellaneous
1 9 (18.75%) Management Information System
2 8 (16.67%) Analytical Skills
2 8 (16.67%) GIS
3 7 (14.58%) Mathematics
4 1 (2.08%) Computer Science
4 1 (2.08%) Smart Meter
4 1 (2.08%) Data Centre
Processes & Methodologies
1 36 (75.00%) Service Management
2 31 (64.58%) ITIL
3 14 (29.17%) Telemarketing
4 10 (20.83%) Technical Architecture
5 9 (18.75%) CRM
6 8 (16.67%) Business Intelligence
6 8 (16.67%) Business Development
6 8 (16.67%) Migration
6 8 (16.67%) Incident Management
6 8 (16.67%) Problem Management
6 8 (16.67%) Root Cause Analysis
7 7 (14.58%) Asset Management
7 7 (14.58%) Service Delivery
8 4 (8.33%) Project Management
8 4 (8.33%) PRINCE2
9 3 (6.25%) Change Control
10 2 (4.17%) Change Management
10 2 (4.17%) GAP Analysis
11 1 (2.08%) Quality Management
11 1 (2.08%) Process Management
Programming Languages
1 2 (4.17%) JavaScript
1 2 (4.17%) SQL
2 1 (2.08%) PowerShell
2 1 (2.08%) R
Qualifications
1 16 (33.33%) Security Cleared
2 11 (22.92%) Degree
3 8 (16.67%) SC Cleared
3 8 (16.67%) DV Cleared
4 4 (8.33%) ITIL Foundation Certificate
5 1 (2.08%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 1 (2.08%) Sarbanes-Oxley
2 1 (2.08%) ISO/IEC 20000
2 1 (2.08%) ISO 9001
System Software
1 8 (16.67%) Terminal Services
1 8 (16.67%) VMware Infrastructure
1 8 (16.67%) XenApp
1 8 (16.67%) XenDesktop
2 2 (4.17%) Active Directory
Systems Management
1 10 (20.83%) SCCM
1 10 (20.83%) SCOM
Vendors
1 18 (37.50%) Microsoft
2 9 (18.75%) VMware
3 8 (16.67%) Computacenter
3 8 (16.67%) Dell
3 8 (16.67%) Citrix
4 2 (4.17%) ServiceNow
5 1 (2.08%) Remedy
5 1 (2.08%) FrontRange
5 1 (2.08%) LANDesk
5 1 (2.08%) Altiris
Reading, Berkshire
Network ITR
Salary: £55000 - £60000 per annum
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £30000 - £60000 per annum + commission plus benefits
Posted: 2 days ago
Reading
Incite Insight
Salary: £20,000 - £25,000 per year
Posted: 8 days ago
Reading, Berkshire
Deloitte
Salary: competitive
Posted: 15 days ago