The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 121 124 125
Rank change year-on-year
+3 +1
Permanent jobs citing ITSM 12 26 13
As % of all permanent IT jobs located in Reading 0.68% 1.12% 0.55%
As % of the Processes & Methodologies category 0.76% 1.33% 0.68%
Number of salaries quoted 9 16 5
Median salary £45,000 £36,250 £50,000
Median salary % change year-on-year
+24.13% -27.50%
90% offered a salary of more than £34,000 £29,000 £47,500
10% offered a salary of more than £52,600 £55,000 £56,500
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1574 1950 1919
As % of all permanent IT jobs located in Reading 89.43% 84.12% 81.42%
Number of salaries quoted 1262 1350 1352
Median salary £50,000 £50,000 £49,500
Median salary % change year-on-year
- +1.01%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 28 May 2016.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 28 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for ITSM.

1 16 (72.73%) ITIL
1 16 (72.73%) Service Management
2 10 (45.45%) Finance
3 9 (40.91%) Business Continuity
3 9 (40.91%) Change Management
4 8 (36.36%) Quality Management
4 8 (36.36%) ISO/IEC 20000
4 8 (36.36%) Smart Meter
4 8 (36.36%) Big Data
5 7 (31.82%) Project Management
6 6 (27.27%) ISO 9001
6 6 (27.27%) Process Management
6 6 (27.27%) Management Information System
6 6 (27.27%) Analytics
6 6 (27.27%) Business Continuity Management
6 6 (27.27%) Predictive Analytics
7 4 (18.18%) Telecoms
7 4 (18.18%) SQL
7 4 (18.18%) Degree
7 4 (18.18%) People Management
8 3 (13.64%) Ticket Management
8 3 (13.64%) Root Cause Analysis
8 3 (13.64%) Incident Management
8 3 (13.64%) Billing
8 3 (13.64%) Product Management
8 3 (13.64%) CRM
8 3 (13.64%) CISSP
8 3 (13.64%) Cisco Certification
8 3 (13.64%) Unix
8 3 (13.64%) Workflow

ITSM
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (4.55%) IaaS
1 1 (4.55%) Microsoft Azure
1 1 (4.55%) Office 365
1 1 (4.55%) SaaS
Communications & Networking
1 2 (9.09%) BGP
1 2 (9.09%) Firewall
1 2 (9.09%) OSPF
1 2 (9.09%) WAN
2 1 (4.55%) DSL
2 1 (4.55%) EIGRP
2 1 (4.55%) Ethernet
2 1 (4.55%) IPsec
2 1 (4.55%) L2TP
2 1 (4.55%) LAN
2 1 (4.55%) MPLS
2 1 (4.55%) Multicast
2 1 (4.55%) PPP
2 1 (4.55%) SNMP
2 1 (4.55%) Spanning Tree
2 1 (4.55%) VoIP
2 1 (4.55%) WebEx
2 1 (4.55%) Wi-Fi
2 1 (4.55%) Wireless
2 1 (4.55%) X.21
Database & Business Intelligence
1 8 (36.36%) Big Data
2 1 (4.55%) Relational Database
General
1 10 (45.45%) Finance
2 4 (18.18%) Telecoms
3 3 (13.64%) Back Office
3 3 (13.64%) Billing
4 1 (4.55%) Banking
4 1 (4.55%) Pharmaceutical
Job Titles
1 6 (27.27%) Business Manager
1 6 (27.27%) Business Relationship Manager
1 6 (27.27%) Relationships Manager
2 5 (22.73%) Team Leader
3 4 (18.18%) Support Team Leader
4 3 (13.64%) Analyst
4 3 (13.64%) Service Analyst
4 3 (13.64%) Workflow Analyst
5 2 (9.09%) Information Security Specialist
5 2 (9.09%) Information Specialist
5 2 (9.09%) Network Engineer
5 2 (9.09%) Security Specialist
6 1 (4.55%) Azure Architect
6 1 (4.55%) Azure Engineer
6 1 (4.55%) Cisco Voice Engineer
6 1 (4.55%) Operations Engineer
6 1 (4.55%) Platform Engineer
6 1 (4.55%) Senior Voice Network Engineer
6 1 (4.55%) Unified Communications Engineer
6 1 (4.55%) Voice Network Engineer
Libraries, Frameworks & Software Standards
1 1 (4.55%) Web Services
Miscellaneous
1 8 (36.36%) Smart Meter
2 6 (27.27%) Management Information System
3 2 (9.09%) Mobile App
4 1 (4.55%) Analytical Skills
4 1 (4.55%) Data Centre
Operating Systems
1 3 (13.64%) Unix
2 1 (4.55%) Windows
2 1 (4.55%) Windows 10
2 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 16 (72.73%) ITIL
1 16 (72.73%) Service Management
2 9 (40.91%) Business Continuity
2 9 (40.91%) Change Management
3 8 (36.36%) Quality Management
4 7 (31.82%) Project Management
5 6 (27.27%) Analytics
5 6 (27.27%) Business Continuity Management
5 6 (27.27%) Predictive Analytics
5 6 (27.27%) Process Management
6 4 (18.18%) People Management
7 3 (13.64%) CRM
7 3 (13.64%) Incident Management
7 3 (13.64%) Information Security
7 3 (13.64%) Product Management
7 3 (13.64%) Root Cause Analysis
7 3 (13.64%) Ticket Management
7 3 (13.64%) Workflow
8 2 (9.09%) BCP
8 2 (9.09%) PRINCE2
Programming Languages
1 4 (18.18%) SQL
Qualifications
1 4 (18.18%) Degree
2 3 (13.64%) Cisco Certification
2 3 (13.64%) CISSP
3 2 (9.09%) CCNA
3 2 (9.09%) CISA
3 2 (9.09%) CISM
3 2 (9.09%) CITP
4 1 (4.55%) CCIE
4 1 (4.55%) CCNP
4 1 (4.55%) CCNP Voice
4 1 (4.55%) CCVP
Quality Assurance & Compliance
1 8 (36.36%) ISO/IEC 20000
2 6 (27.27%) ISO 9001
3 2 (9.09%) ISO/IEC 27001
System Software
1 1 (4.55%) Active Directory
Systems Management
1 1 (4.55%) Cisco UCCE
Vendors
1 2 (9.09%) Cisco
1 2 (9.09%) Microsoft
Reading, Berkshire
Lorien Resourcing
Posted: 2 days ago