The first table below looks at the demand for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 122 127 109
Rank change year-on-year
+5 -18
Permanent jobs citing ITSM 8 9 3
As % of all permanent IT jobs located in Reading 0.376% 0.397% 0.163%
As % of the Processes & Methodologies category 0.570% 0.554% 0.253%
Number of salaries quoted 6 8 3
Average salary £45,000 £34,500 £52,500
Average salary % change year-on-year
+30.43% -34.28%
UK excluding London average salary £45,000 £43,750 £45,000
% change year-on-year
+2.85% -2.77%
All Processes & Methodologies
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1403 1625 1187
As % of all permanent IT jobs located in Reading 66.02% 71.71% 64.58%
Number of salaries quoted 1094 1364 926
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £32,500 £32,250 £30,000
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Berkshire

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Reading ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

Reading ITSM Salary Trend

ITSM
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 10 (66.67%) Service Management
2 9 (60.00%) ITIL
3 6 (40.00%) SQL
3 6 (40.00%) SLA
3 6 (40.00%) ITIL Certification
3 6 (40.00%) Remedy
3 6 (40.00%) Remedy ITSM
4 5 (33.33%) Telecoms
4 5 (33.33%) MS Excel
4 5 (33.33%) T-SQL
4 5 (33.33%) SQL Server
4 5 (33.33%) Business Objects
5 4 (26.67%) Data Mining
5 4 (26.67%) Statistical Analysis
6 3 (20.00%) Unified Communications
6 3 (20.00%) PRINCE2 Certification
6 3 (20.00%) Six Sigma
6 3 (20.00%) PRINCE2
6 3 (20.00%) Cisco
7 2 (13.33%) Project Management
7 2 (13.33%) BMC
7 2 (13.33%) Service Delivery
8 1 (6.667%) Change Management
8 1 (6.667%) VMware
8 1 (6.667%) Content Management
8 1 (6.667%) Ajax
8 1 (6.667%) FrontRange
8 1 (6.667%) Huawei
8 1 (6.667%) ServiceCenter
8 1 (6.667%) Incident Management

ITSM
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 1 (6.667%) HTML
1 1 (6.667%) Web Services
1 1 (6.667%) XML
1 1 (6.667%) Ajax
Applications
1 5 (33.33%) MS Excel
2 1 (6.667%) MS Visio
2 1 (6.667%) MS Office
Business Applications
1 6 (40.00%) Remedy ITSM
Communications & Networking
1 3 (20.00%) Unified Communications
Database & Business Intelligence
1 5 (33.33%) SQL Server
2 4 (26.67%) Data Mining
3 1 (6.667%) MySQL
General
1 5 (33.33%) Telecoms
Job Titles
1 6 (40.00%) Developer
1 6 (40.00%) Analyst
2 5 (33.33%) Service Analyst
2 5 (33.33%) Report Analyst
3 4 (26.67%) Service Manager
3 4 (26.67%) Developer Analyst
4 3 (20.00%) Consultant
5 2 (13.33%) Solutions Architect
5 2 (13.33%) ITSM Consultant
5 2 (13.33%) Architect
6 1 (6.667%) Vendor Manager
6 1 (6.667%) Governance Manager
6 1 (6.667%) Services Delivery Manager
6 1 (6.667%) Technical Consultant
6 1 (6.667%) Operations Manager
6 1 (6.667%) IT Consultant
6 1 (6.667%) IT Manager
6 1 (6.667%) Services Delivery Consultant
6 1 (6.667%) Remedy Analyst
6 1 (6.667%) JavaScript Developer
Processes & Methodologies
1 10 (66.67%) Service Management
2 9 (60.00%) ITIL
3 4 (26.67%) Statistical Analysis
4 3 (20.00%) PRINCE2
4 3 (20.00%) Six Sigma
5 2 (13.33%) Project Management
5 2 (13.33%) Service Delivery
6 1 (6.667%) Change Management
6 1 (6.667%) Content Management
6 1 (6.667%) Incident Management
6 1 (6.667%) Web Development
6 1 (6.667%) Problem Management
6 1 (6.667%) Continuous Improvement
Programming Languages
1 6 (40.00%) SQL
2 5 (33.33%) T-SQL
3 1 (6.667%) C
3 1 (6.667%) JavaScript
3 1 (6.667%) Perl
Qualifications
1 6 (40.00%) ITIL Certification
2 3 (20.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (40.00%) SLA
Systems Management
1 1 (6.667%) ServiceCenter
Vendors
1 6 (40.00%) Remedy
2 5 (33.33%) Business Objects
3 3 (20.00%) Cisco
4 2 (13.33%) BMC
5 1 (6.667%) Royalblue
5 1 (6.667%) HP
5 1 (6.667%) VMware
5 1 (6.667%) FrontRange
5 1 (6.667%) Huawei
5 1 (6.667%) Twitter
Reading, Thames Valley
Other areas of interest will be your ITSM knowledge and JavaScript skills... This company has over 15 years delivering high quality ITIL accredited Service Management (ITSM) software solutions...
KV Recruitment Limited
Salary: £55000 - £65000 per annum + Car Allowance + Bonus
Posted: 23 April 2013
Reading, Thames Valley
Other areas of interest will be your ITSM knowledge and JavaScript skills... This company has over 15 years delivering high quality ITIL accredited Service Management (ITSM) software solutions...
KV Recruitment Limited
Salary: £60000 - £65000 per annum + Car, Utilisation Bonus
Posted: 30 April 2013
Bracknell, Reading, Berkshire, South East, Thames...
The role will be focussed on the delivery of Document Management, Content management and SaaS based applications across the UK... Managing the installation and configuration of enterprise software...
Satigo
Salary: £35000 per annum + Car allowance + Benefits
Posted: 30 April 2013