The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 124 127 126
Rank change year-on-year
+3 -1
Permanent jobs citing ITSM 21 13 12
As % of all permanent IT jobs located in Reading 0.92% 0.54% 0.53%
As % of the Processes & Methodologies category 1.12% 0.70% 0.75%
Number of salaries quoted 15 3 11
Average salary £31,500 £65,000 £40,000
Average salary % change year-on-year
-51.53% +62.50%
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1869 1850 1602
As % of all permanent IT jobs located in Reading 81.90% 76.89% 71.20%
Number of salaries quoted 1352 1281 1271
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £75,000 £70,000 £77,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 3 July 2015.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 3 July 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 35 (72.92%) Service Management
2 33 (68.75%) ITIL
3 21 (43.75%) Microsoft
4 18 (37.50%) MS Office
4 18 (37.50%) Security Cleared
5 13 (27.08%) Incident Management
5 13 (27.08%) Telemarketing
6 12 (25.00%) SCOM
7 11 (22.92%) Finance
8 10 (20.83%) Degree
8 10 (20.83%) CRM
8 10 (20.83%) SCCM
8 10 (20.83%) Problem Management
8 10 (20.83%) DV Cleared
8 10 (20.83%) Root Cause Analysis
9 9 (18.75%) Analytical Skills
9 9 (18.75%) German Language
9 9 (18.75%) Business Intelligence
9 9 (18.75%) Technical Architecture
9 9 (18.75%) Management Information System
10 8 (16.67%) GIS
10 8 (16.67%) Migration
10 8 (16.67%) VMware
10 8 (16.67%) Business Development
10 8 (16.67%) Computacenter
10 8 (16.67%) Dell
10 8 (16.67%) Citrix
10 8 (16.67%) Terminal Services
10 8 (16.67%) CGI
10 8 (16.67%) SC Cleared

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 3 July 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) Lync
Applications
1 18 (37.50%) MS Office
2 4 (8.33%) MS Excel
3 3 (6.25%) MS PowerPoint
3 3 (6.25%) MS Project
Business Applications
1 3 (6.25%) Agresso
2 1 (2.08%) Dynamics CRM
Cloud Services
1 8 (16.67%) Office 365
Database & Business Intelligence
1 1 (2.08%) SQL Server
1 1 (2.08%) Data Mining
1 1 (2.08%) SQL Server Reporting Services
General
1 11 (22.92%) Finance
2 9 (18.75%) German Language
3 3 (6.25%) Billing
4 1 (2.08%) Advertising
Job Titles
1 10 (20.83%) Problem Manager
2 9 (18.75%) Sales Executive
3 7 (14.58%) Solutions Architect
3 7 (14.58%) Architect
4 4 (8.33%) Analyst
4 4 (8.33%) Consultant
4 4 (8.33%) Account Manager
4 4 (8.33%) Sales Manager
4 4 (8.33%) Coordinator
4 4 (8.33%) Service Delivery Coordinator
5 3 (6.25%) 1st Line Support Analyst
5 3 (6.25%) Project Manager
5 3 (6.25%) Support Analyst
5 3 (6.25%) 1st Line Support
5 3 (6.25%) Service Analyst
5 3 (6.25%) Service Desk Analyst
6 2 (4.17%) ITSM Consultant
7 1 (2.08%) Server Engineer
7 1 (2.08%) Server Support Engineer
7 1 (2.08%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 8 (16.67%) CGI
2 2 (4.17%) HTML
2 2 (4.17%) CSS
3 1 (2.08%) .NET
3 1 (2.08%) Ajax
3 1 (2.08%) SailPoint
Miscellaneous
1 9 (18.75%) Management Information System
1 9 (18.75%) Analytical Skills
2 8 (16.67%) GIS
3 4 (8.33%) Mathematics
Processes & Methodologies
1 35 (72.92%) Service Management
2 33 (68.75%) ITIL
3 13 (27.08%) Incident Management
3 13 (27.08%) Telemarketing
4 10 (20.83%) Problem Management
4 10 (20.83%) CRM
4 10 (20.83%) Root Cause Analysis
5 9 (18.75%) Business Intelligence
5 9 (18.75%) Technical Architecture
6 8 (16.67%) Business Development
6 8 (16.67%) Migration
7 7 (14.58%) Service Delivery
8 4 (8.33%) Asset Management
9 3 (6.25%) Project Management
9 3 (6.25%) PRINCE2
9 3 (6.25%) Change Control
10 2 (4.17%) GAP Analysis
11 1 (2.08%) Time Management
11 1 (2.08%) Capacity Planning
11 1 (2.08%) Continuous Improvement
Programming Languages
1 2 (4.17%) JavaScript
1 2 (4.17%) SQL
2 1 (2.08%) R
Qualifications
1 18 (37.50%) Security Cleared
2 10 (20.83%) Degree
2 10 (20.83%) DV Cleared
3 8 (16.67%) SC Cleared
4 4 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (10.42%) SLA
2 1 (2.08%) Sarbanes-Oxley
System Software
1 8 (16.67%) Terminal Services
1 8 (16.67%) VMware Infrastructure
1 8 (16.67%) XenApp
1 8 (16.67%) XenDesktop
2 1 (2.08%) Active Directory
Systems Management
1 12 (25.00%) SCOM
2 10 (20.83%) SCCM
Vendors
1 21 (43.75%) Microsoft
2 8 (16.67%) Dell
2 8 (16.67%) Citrix
2 8 (16.67%) VMware
2 8 (16.67%) Computacenter
3 2 (4.17%) ServiceNow
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £28000 - £35000 per annum + commission plus benefits
Posted: 23 hours ago
Reading, Berkshire
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 9 days ago
Reading
Incite Insight
Salary: £60,000 - £80,000 per year
Posted: 25 days ago
Reading
Incite Insight
Salary: £40,000 - £50,000 per year
Posted: 25 days ago