The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 122 115 137
Rank change year-on-year
-7 +22
Permanent jobs citing ITSM 14 17 5
As % of all permanent IT jobs located in Reading 0.62% 0.78% 0.25%
As % of the Processes & Methodologies category 0.77% 1.00% 0.35%
Number of salaries quoted 12 4 0
Average salary £21,000 £52,500 -
Average salary % change year-on-year
-60.00% -
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1825 1696 1447
As % of all permanent IT jobs located in Reading 80.79% 77.87% 72.68%
Number of salaries quoted 1257 1292 1179
Average salary £50,000 £49,500 £45,000
Average salary % change year-on-year
+1.01% +10.00%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £67,500 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 6 March 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (68.42%) Microsoft
2 12 (63.16%) ITIL
3 11 (57.89%) Service Management
4 9 (47.37%) Incident Management
5 7 (36.84%) Agresso
5 7 (36.84%) Finance
6 6 (31.58%) Degree
7 5 (26.32%) German Language
7 5 (26.32%) Management Information System
7 5 (26.32%) CRM
7 5 (26.32%) Business Intelligence
7 5 (26.32%) MS Office
7 5 (26.32%) Telemarketing
7 5 (26.32%) Analytical Skills
8 2 (10.53%) Root Cause Analysis
8 2 (10.53%) ServiceNow
8 2 (10.53%) SCOM
8 2 (10.53%) DV Cleared
8 2 (10.53%) Security Cleared
8 2 (10.53%) HTML
8 2 (10.53%) JavaScript
8 2 (10.53%) SLA
8 2 (10.53%) Problem Management
9 1 (5.26%) User Acceptance Testing
9 1 (5.26%) Wireless
9 1 (5.26%) Project Management
9 1 (5.26%) PRINCE2 Certification
9 1 (5.26%) SQL
9 1 (5.26%) PRINCE2
9 1 (5.26%) Linux

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 6 March 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 5 (26.32%) MS Office
Business Applications
1 7 (36.84%) Agresso
Communications & Networking
1 1 (5.26%) Wireless
Database & Business Intelligence
1 1 (5.26%) Relational Database
General
1 7 (36.84%) Finance
2 5 (26.32%) German Language
Job Titles
1 9 (47.37%) Analyst
1 9 (47.37%) Service Analyst
1 9 (47.37%) Service Desk Analyst
2 7 (36.84%) Support Analyst
2 7 (36.84%) 1st Line Support
2 7 (36.84%) 1st Line Support Analyst
3 5 (26.32%) Sales Executive
4 2 (10.53%) Problem Manager
4 2 (10.53%) Consultant
4 2 (10.53%) Implementation Consultant
5 1 (5.26%) Technical Manager
5 1 (5.26%) Service Manager
5 1 (5.26%) Technical Services Manager
5 1 (5.26%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 2 (10.53%) HTML
2 1 (5.26%) CSS
2 1 (5.26%) SOAP
2 1 (5.26%) Web Services
2 1 (5.26%) XML
Miscellaneous
1 5 (26.32%) Management Information System
1 5 (26.32%) Analytical Skills
2 1 (5.26%) Performance Metrics
2 1 (5.26%) Open Source
Operating Systems
1 1 (5.26%) Linux
Processes & Methodologies
1 12 (63.16%) ITIL
2 11 (57.89%) Service Management
3 9 (47.37%) Incident Management
4 5 (26.32%) Telemarketing
4 5 (26.32%) CRM
4 5 (26.32%) Business Intelligence
5 2 (10.53%) Root Cause Analysis
5 2 (10.53%) Problem Management
6 1 (5.26%) User Acceptance Testing
6 1 (5.26%) System Testing
6 1 (5.26%) Requirements Engineering
6 1 (5.26%) ITIL V2
6 1 (5.26%) Database Theory
6 1 (5.26%) Relational Database Theory
6 1 (5.26%) Project Management
6 1 (5.26%) PRINCE2
Programming Languages
1 2 (10.53%) JavaScript
2 1 (5.26%) SQL
Qualifications
1 6 (31.58%) Degree
2 2 (10.53%) DV Cleared
2 2 (10.53%) Security Cleared
3 1 (5.26%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
Systems Management
1 2 (10.53%) SCOM
Vendors
1 13 (68.42%) Microsoft
2 2 (10.53%) ServiceNow
Reading, Berkshire
Hudson IT
Salary: £30000 - £60000 per annum
Posted: 21 hours ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 17 days ago
Reading, Berkshire
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 17 days ago