ITSM Jobs in Reading

IT Service Management (ITSM)
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 54 51 116
Rank change year-on-year -3 +65 -21
Permanent jobs citing ITSM 68 93 15
As % of all permanent jobs advertised in Reading 4.00% 5.77% 0.85%
As % of the Processes & Methodologies category 4.53% 5.94% 0.92%
Number of salaries quoted 41 89 12
10th Percentile £50,000 £25,000 £26,025
25th Percentile £51,250 £31,250 £43,125
Median annual salary (50th Percentile) £52,500 £42,500 £55,000
Median % change year-on-year +23.53% -22.73% -22.81%
75th Percentile £60,000 £55,000 £58,750
90th Percentile £63,750 £62,500 £67,000
Berkshire median annual salary £52,500 £37,500 £55,000
% change year-on-year +40.00% -31.82% -21.43%

All Process and Methodology Skills
Reading

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,501 1,566 1,634
As % of all permanent jobs advertised in Reading 88.40% 97.09% 92.37%
Number of salaries quoted 912 810 931
10th Percentile £30,000 £31,250 £31,250
25th Percentile £39,463 £41,250 £45,000
Median annual salary (50th Percentile) £54,995 £60,000 £60,000
Median % change year-on-year -8.34% - -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £80,000 £92,500 £82,500
Berkshire median annual salary £54,000 £60,000 £60,000
% change year-on-year -10.00% - +9.09%

ITSM
Job Vacancy Trend in Reading

Job postings citing ITSM as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for ITSM in Reading

ITSM
Salary Trend in Reading

3-month moving average salary quoted in jobs citing ITSM in Reading.

Salary trend for ITSM in Reading

ITSM
Salary Histogram in Reading

Salary distribution for jobs citing ITSM in Reading over the 6 months to 5 May 2024.

Salary histogram for ITSM in Reading

ITSM
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (22.06%) Oracle Service Bus
1 15 (22.06%) WebLogic
2 13 (19.12%) CMS
3 2 (2.94%) SAS
Applications
1 20 (29.41%) Microsoft Office
2 15 (22.06%) Microsoft Excel
2 15 (22.06%) MS Visio
Business Applications
1 21 (30.88%) Remedy ITSM
Cloud Services
1 3 (4.41%) SaaS
Communications & Networking
1 1 (1.47%) Firewall
1 1 (1.47%) Internet
1 1 (1.47%) LAN
1 1 (1.47%) WAN
1 1 (1.47%) Wi-Fi
1 1 (1.47%) Wireless
Database & Business Intelligence
1 15 (22.06%) Oracle Database
1 15 (22.06%) Oracle Database 10g
1 15 (22.06%) Oracle Database 11g
1 15 (22.06%) VLDB
Development Applications
1 4 (5.88%) AdminStudio
1 4 (5.88%) InstallShield
1 4 (5.88%) MSI
General
1 28 (41.18%) Social Skills
2 23 (33.82%) Analytical Skills
3 10 (14.71%) Public Sector
4 7 (10.29%) Finance
5 4 (5.88%) Organisational Skills
5 4 (5.88%) Presentation Skills
6 3 (4.41%) Inclusion and Diversity
7 2 (2.94%) Marketing
Job Titles
1 20 (29.41%) Administrator
1 20 (29.41%) ServiceNow Administrator
2 15 (22.06%) Analyst
2 15 (22.06%) Applications Support
2 15 (22.06%) Applications Support Analyst
2 15 (22.06%) Oracle Analyst
2 15 (22.06%) Oracle Support Analyst
2 15 (22.06%) SQL Analyst
2 15 (22.06%) SQL Support Analyst
2 15 (22.06%) Support Analyst
3 7 (10.29%) Delivery Manager
3 7 (10.29%) Service Delivery Manager
3 7 (10.29%) Service Manager
4 6 (8.82%) Architect
5 5 (7.35%) Developer
5 5 (7.35%) ServiceNow Developer
6 4 (5.88%) IT Consultant
6 4 (5.88%) IT Sales Consultant
6 4 (5.88%) SC Cleared Application Packager
6 4 (5.88%) ServiceNow Specialist
Libraries, Frameworks & Software Standards
1 5 (7.35%) AngularJS
1 5 (7.35%) CSS
1 5 (7.35%) HTML
1 5 (7.35%) Twitter Bootstrap
1 5 (7.35%) Web Services
2 3 (4.41%) JSON
2 3 (4.41%) LDAP
2 3 (4.41%) XML
Miscellaneous
1 13 (19.12%) Digital Signage
2 5 (7.35%) CMDB
2 5 (7.35%) Self-Motivation
3 4 (5.88%) Shadow IT
4 2 (2.94%) Driving Licence
4 2 (2.94%) Legacy Systems
5 1 (1.47%) Blog
5 1 (1.47%) Graphic Design
5 1 (1.47%) IoT
5 1 (1.47%) Social Media
Operating Systems
1 15 (22.06%) Linux
1 15 (22.06%) Solaris
1 15 (22.06%) Unix
2 4 (5.88%) Windows
2 4 (5.88%) Windows 10
2 4 (5.88%) Windows 7
Processes & Methodologies
1 39 (57.35%) ITIL
2 38 (55.88%) Service Management
3 29 (42.65%) Service Catalogue
4 23 (33.82%) Actionable Insight
5 22 (32.35%) Service Delivery
6 18 (26.47%) Release Management
7 17 (25.00%) Data Analysis
8 16 (23.53%) Incident Management
9 15 (22.06%) Agile
9 15 (22.06%) Artificial Intelligence
9 15 (22.06%) Capacity Planning
9 15 (22.06%) Performance Monitoring
9 15 (22.06%) Performance Tuning
9 15 (22.06%) Waterfall
10 14 (20.59%) Capacity Management
11 11 (16.18%) Test Scripting
12 10 (14.71%) Stakeholder Management
13 9 (13.24%) Customer Service
14 8 (11.76%) Project Management
15 7 (10.29%) GAP Analysis
Programming Languages
1 16 (23.53%) JavaScript
2 15 (22.06%) PL/SQL
2 15 (22.06%) SQL
3 4 (5.88%) C#
3 4 (5.88%) PowerShell
3 4 (5.88%) VB
Qualifications
1 49 (72.06%) SC Cleared
1 49 (72.06%) Security Cleared
2 29 (42.65%) Degree
3 21 (30.88%) DV Cleared
4 4 (5.88%) Computer Science Degree
4 4 (5.88%) Master's Degree
5 1 (1.47%) CCNA
5 1 (1.47%) Cisco Certification
Quality Assurance & Compliance
1 23 (33.82%) SLA
2 7 (10.29%) QA
3 3 (4.41%) COBIT
System Software
1 15 (22.06%) Oracle RAC
2 4 (5.88%) Active Directory
2 4 (5.88%) Microsoft App-V
2 4 (5.88%) VMware Infrastructure
Systems Management
1 15 (22.06%) Data Guard
1 15 (22.06%) Oracle RMAN
2 13 (19.12%) SCOM
3 4 (5.88%) SCCM
3 4 (5.88%) WSUS
4 3 (4.41%) OpenView
4 3 (4.41%) Single Sign-On
Vendors
1 36 (52.94%) ServiceNow
2 21 (30.88%) Remedy
3 19 (27.94%) HP
4 15 (22.06%) Oracle
4 15 (22.06%) Sun
5 13 (19.12%) Dynatrace
5 13 (19.12%) Riverbed
6 6 (8.82%) BMC
7 5 (7.35%) Microsoft
8 4 (5.88%) Autodesk
8 4 (5.88%) VMware
9 1 (1.47%) Adobe
9 1 (1.47%) Cisco
9 1 (1.47%) Facebook
9 1 (1.47%) Google
9 1 (1.47%) HubSpot
9 1 (1.47%) Salesforce
9 1 (1.47%) WatchGuard