The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 113 123 125
Rank change year-on-year
+10 +2
Permanent jobs citing ITSM 26 16 14
As % of all permanent IT jobs located in Reading 1.18% 0.64% 0.62%
As % of the Processes & Methodologies category 1.45% 0.84% 0.83%
Number of salaries quoted 23 4 12
Average salary £31,500 £55,000 £55,000
Average salary % change year-on-year
-42.72% -
90% offered a salary of more than £25,000 £43,250 £40,000
10% offered a salary of more than £46,500 £72,000 £85,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1798 1914 1680
As % of all permanent IT jobs located in Reading 81.43% 77.05% 74.70%
Number of salaries quoted 1363 1327 1305
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £67,500 £70,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 28 August 2015.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 28 August 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 43 (84.31%) Service Management
2 33 (64.71%) ITIL
3 16 (31.37%) Security Cleared
4 14 (27.45%) Microsoft
5 13 (25.49%) MS Office
6 11 (21.57%) Service Delivery
7 10 (19.61%) Finance
7 10 (19.61%) SCCM
7 10 (19.61%) SCOM
7 10 (19.61%) Telemarketing
7 10 (19.61%) Technical Architecture
8 9 (17.65%) Problem Management
8 9 (17.65%) VMware
9 8 (15.69%) Migration
9 8 (15.69%) Asset Management
9 8 (15.69%) GIS
9 8 (15.69%) PRINCE2
9 8 (15.69%) CGI
9 8 (15.69%) Dell
9 8 (15.69%) Citrix
9 8 (15.69%) Terminal Services
9 8 (15.69%) SC Cleared
9 8 (15.69%) DV Cleared
9 8 (15.69%) VMware Infrastructure
9 8 (15.69%) Mathematics
9 8 (15.69%) Business Development
9 8 (15.69%) Incident Management
9 8 (15.69%) Computacenter
9 8 (15.69%) XenApp
9 8 (15.69%) XenDesktop

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 28 August 2015, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.69%) Lync
Applications
1 13 (25.49%) MS Office
2 5 (9.80%) MS Excel
3 3 (5.88%) MS PowerPoint
3 3 (5.88%) MS Project
Business Applications
1 2 (3.92%) Remedy ITSM
2 1 (1.96%) Dynamics CRM
Cloud Services
1 8 (15.69%) Office 365
2 2 (3.92%) SaaS
Database & Business Intelligence
1 2 (3.92%) SQL Server
1 2 (3.92%) SQL Server Reporting Services
2 1 (1.96%) Big Data
2 1 (1.96%) Data Mining
General
1 10 (19.61%) Finance
2 4 (7.84%) German Language
3 3 (5.88%) Billing
4 2 (3.92%) Marketing
5 1 (1.96%) Advertising
Job Titles
1 8 (15.69%) Project Manager
1 8 (15.69%) Account Manager
1 8 (15.69%) Problem Manager
1 8 (15.69%) Sales Manager
2 7 (13.73%) Solutions Architect
2 7 (13.73%) Architect
3 5 (9.80%) Consultant
4 4 (7.84%) Service Delivery Coordinator
4 4 (7.84%) Coordinator
4 4 (7.84%) Sales Executive
5 2 (3.92%) Applications Support
5 2 (3.92%) Analyst
5 2 (3.92%) ITSM Consultant
6 1 (1.96%) Server Engineer
6 1 (1.96%) Configuration Analyst
6 1 (1.96%) Server Support Engineer
6 1 (1.96%) Relationships Manager
6 1 (1.96%) Microsoft Consultant
6 1 (1.96%) Business Manager
6 1 (1.96%) Applications Support Consultant
Libraries, Frameworks & Software Standards
1 8 (15.69%) CGI
2 3 (5.88%) HTML
3 2 (3.92%) CSS
4 1 (1.96%) Web Services
4 1 (1.96%) XML
4 1 (1.96%) .NET
4 1 (1.96%) Ajax
4 1 (1.96%) SailPoint
Miscellaneous
1 8 (15.69%) Mathematics
1 8 (15.69%) GIS
2 7 (13.73%) Management Information System
3 4 (7.84%) Analytical Skills
4 1 (1.96%) Data Centre
4 1 (1.96%) Computer Science
4 1 (1.96%) CMDB
4 1 (1.96%) Data Integration
4 1 (1.96%) Smart Meter
4 1 (1.96%) User Experience
Operating Systems
1 1 (1.96%) Windows
Processes & Methodologies
1 43 (84.31%) Service Management
2 33 (64.71%) ITIL
3 11 (21.57%) Service Delivery
4 10 (19.61%) Telemarketing
4 10 (19.61%) Technical Architecture
5 9 (17.65%) Problem Management
6 8 (15.69%) Business Development
6 8 (15.69%) Root Cause Analysis
6 8 (15.69%) Migration
6 8 (15.69%) Asset Management
6 8 (15.69%) Incident Management
6 8 (15.69%) PRINCE2
7 5 (9.80%) CRM
8 4 (7.84%) Business Intelligence
8 4 (7.84%) Project Management
9 3 (5.88%) Change Control
10 2 (3.92%) ITIL V3
10 2 (3.92%) Vulnerability Management
10 2 (3.92%) Open Source
10 2 (3.92%) Process Management
Programming Languages
1 2 (3.92%) JavaScript
1 2 (3.92%) SQL
2 1 (1.96%) PowerShell
2 1 (1.96%) R
Qualifications
1 16 (31.37%) Security Cleared
2 8 (15.69%) SC Cleared
2 8 (15.69%) DV Cleared
3 7 (13.73%) Degree
4 4 (7.84%) ITIL Foundation Certificate
5 1 (1.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (9.80%) SLA
2 2 (3.92%) ISO/IEC 27001
3 1 (1.96%) ISO/IEC 20000
3 1 (1.96%) Sarbanes-Oxley
3 1 (1.96%) ISO 9001
System Software
1 8 (15.69%) Terminal Services
1 8 (15.69%) VMware Infrastructure
1 8 (15.69%) XenApp
1 8 (15.69%) XenDesktop
2 3 (5.88%) Active Directory
Systems Management
1 10 (19.61%) SCCM
1 10 (19.61%) SCOM
Vendors
1 14 (27.45%) Microsoft
2 9 (17.65%) VMware
3 8 (15.69%) Computacenter
3 8 (15.69%) Dell
3 8 (15.69%) Citrix
4 3 (5.88%) ServiceNow
5 2 (3.92%) Remedy
5 2 (3.92%) FrontRange
5 2 (3.92%) LANDesk
5 2 (3.92%) Altiris
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 3 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 3 days ago
Reading, Berkshire
Daisy Group
Salary: Competitive
Posted: 12 days ago
Reading, Berkshire
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 26 days ago