The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 129 122 127
Rank change year-on-year
-7 +5
Permanent jobs citing ITSM 15 14 1
As % of all permanent IT jobs located in Reading 0.60% 0.61% 0.048%
As % of the Processes & Methodologies category 0.81% 0.85% 0.063%
Number of salaries quoted 4 12 1
Average salary £55,000 £55,000 £18,500
Average salary % change year-on-year
- +197.29%
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1854 1642 1588
As % of all permanent IT jobs located in Reading 74.13% 71.83% 76.31%
Number of salaries quoted 1270 1274 1338
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £80,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 21 August 2014.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 21 August 2014, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 23 (79.31%) Service Management
2 21 (72.41%) ITIL
3 17 (58.62%) IBM
4 14 (48.28%) Project Management
4 14 (48.28%) CMDB
5 11 (37.93%) Telecoms
6 10 (34.48%) Tivoli
6 10 (34.48%) Finance
7 9 (31.03%) HP
7 9 (31.03%) ITIL Certification
7 9 (31.03%) BMC
7 9 (31.03%) Service Delivery
7 9 (31.03%) Degree
8 7 (24.14%) OpenView
8 7 (24.14%) Netcool
8 7 (24.14%) TeMIP
8 7 (24.14%) HP NNM
8 7 (24.14%) Huawei
8 7 (24.14%) OVPI
9 6 (20.69%) PRINCE2
9 6 (20.69%) E-Commerce
9 6 (20.69%) Configuration Management
9 6 (20.69%) Validation
9 6 (20.69%) Banking
9 6 (20.69%) Retail
10 5 (17.24%) Oracle
10 5 (17.24%) UNIX
10 5 (17.24%) GIS
10 5 (17.24%) Change Management
10 5 (17.24%) Change Control

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 21 August 2014, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.79%) SharePoint
2 3 (10.34%) Oracle HTTP Server
2 3 (10.34%) IBM HTTP Server
2 3 (10.34%) WebSphere
2 3 (10.34%) Apache
2 3 (10.34%) Tomcat
3 1 (3.45%) IBM Notes
Business Applications
1 2 (6.90%) Remedy ITSM
Cloud Services
1 1 (3.45%) SaaS
1 1 (3.45%) PaaS
Communications & Networking
1 3 (10.34%) HTTP
2 2 (6.90%) Internet
2 2 (6.90%) Firewall
2 2 (6.90%) Broadband
3 1 (3.45%) Radio Access Network
Database & Business Intelligence
1 3 (10.34%) DB2
2 2 (6.90%) MySQL
General
1 11 (37.93%) Telecoms
2 10 (34.48%) Finance
3 6 (20.69%) Banking
3 6 (20.69%) Retail
4 1 (3.45%) Law
Job Titles
1 10 (34.48%) Analyst
2 5 (17.24%) Service Analyst
2 5 (17.24%) Change Analyst
3 3 (10.34%) Applications Support Analyst
3 3 (10.34%) Developer
3 3 (10.34%) Support Analyst
3 3 (10.34%) Applications Support
4 2 (6.90%) OSS Support Engineer
4 2 (6.90%) OSS Engineer
4 2 (6.90%) Support Engineer
4 2 (6.90%) Consultant
4 2 (6.90%) Systems Engineer
4 2 (6.90%) Sales Consultant
4 2 (6.90%) Analyst Developer
4 2 (6.90%) Report Analyst
4 2 (6.90%) Pre Sales Consultant
5 1 (3.45%) IT Sales Consultant
5 1 (3.45%) Transition Manager
5 1 (3.45%) Service Manager
5 1 (3.45%) Systems Developer
Libraries, Frameworks & Software Standards
1 4 (13.79%) CSS
2 3 (10.34%) WebSphere MQ
2 3 (10.34%) J2EE
3 2 (6.90%) Ajax
3 2 (6.90%) Web Services
3 2 (6.90%) XML
3 2 (6.90%) HTML
3 2 (6.90%) .NET
Miscellaneous
1 14 (48.28%) CMDB
2 5 (17.24%) GIS
3 3 (10.34%) Management Information System
4 2 (6.90%) Smartphone
4 2 (6.90%) Computer Science
Operating Systems
1 5 (17.24%) UNIX
2 2 (6.90%) Linux
Processes & Methodologies
1 23 (79.31%) Service Management
2 21 (72.41%) ITIL
3 14 (48.28%) Project Management
4 9 (31.03%) Service Delivery
5 6 (20.69%) Configuration Management
5 6 (20.69%) PRINCE2
5 6 (20.69%) E-Commerce
5 6 (20.69%) Validation
6 5 (17.24%) Change Management
6 5 (17.24%) Change Control
7 3 (10.34%) Incident Management
7 3 (10.34%) Waterfall
7 3 (10.34%) ITIL V2
7 3 (10.34%) RUP
7 3 (10.34%) Business Development
8 2 (6.90%) Network Design
8 2 (6.90%) Analytics
9 1 (3.45%) Transition Management
9 1 (3.45%) Web Development
9 1 (3.45%) eTOM
Programming Languages
1 3 (10.34%) Shell Script
1 3 (10.34%) AWK
1 3 (10.34%) Korn
1 3 (10.34%) Bash Shell
1 3 (10.34%) sed
2 2 (6.90%) C#
2 2 (6.90%) C++
2 2 (6.90%) Java
2 2 (6.90%) JavaScript
2 2 (6.90%) Perl
2 2 (6.90%) SQL
Qualifications
1 9 (31.03%) ITIL Certification
1 9 (31.03%) Degree
2 2 (6.90%) ITIL Foundation Certificate
2 2 (6.90%) MOS
3 1 (3.45%) ISEB
Quality Assurance & Compliance
1 3 (10.34%) SLA
2 1 (3.45%) ISO/IEC 20000
System Software
1 3 (10.34%) Tivoli Directory Server
Systems Management
1 10 (34.48%) Tivoli
2 7 (24.14%) Netcool
2 7 (24.14%) TeMIP
2 7 (24.14%) HP NNM
2 7 (24.14%) OVPI
2 7 (24.14%) OpenView
3 1 (3.45%) NSN NetAct
Vendors
1 17 (58.62%) IBM
2 9 (31.03%) BMC
2 9 (31.03%) HP
3 7 (24.14%) Huawei
4 5 (17.24%) Oracle
5 3 (10.34%) Ab Initio
6 2 (6.90%) Salesforce.com
6 2 (6.90%) Remedy
6 2 (6.90%) Business Objects
6 2 (6.90%) Sun
6 2 (6.90%) ServiceNow
7 1 (3.45%) Ericsson
7 1 (3.45%) Lotus
7 1 (3.45%) JD Edwards
7 1 (3.45%) EMC
7 1 (3.45%) Capita
7 1 (3.45%) LANDesk
7 1 (3.45%) Nokia Solutions and Networks
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: Yesterday