The table below looks at the statistics for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 130 115 126
Rank change year-on-year
-15 +11
Permanent jobs citing ITSM 7 28 17
As % of all permanent IT jobs located in Reading 0.39% 1.29% 0.67%
As % of the Processes & Methodologies category 0.44% 1.52% 0.82%
Number of salaries quoted 2 25 4
Median salary £63,750 £35,000 £55,000
Median salary % change year-on-year
+82.14% -36.36%
90% offered a salary of more than £46,750 £25,000 £43,250
10% offered a salary of more than £80,750 £70,500 £72,000
UK excluding London median salary £42,632 £42,500 £40,857
% change year-on-year
+0.31% +4.02%
ITSM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1594 1848 2063
As % of all permanent IT jobs located in Reading 87.82% 84.85% 81.70%
Number of salaries quoted 1176 1388 1432
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £36,500 £35,000 £35,000
10% offered a salary of more than £70,000 £80,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 29 August 2016.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 29 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for ITSM.

1 12 (66.67%) ITIL
2 10 (55.56%) Service Management
3 5 (27.78%) Process Management
3 5 (27.78%) Change Management
3 5 (27.78%) Telecoms
3 5 (27.78%) Degree
4 4 (22.22%) Remedy ITSM
4 4 (22.22%) Analytical Skills
4 4 (22.22%) People Management
4 4 (22.22%) SQL
4 4 (22.22%) SQL Server
4 4 (22.22%) Cisco
4 4 (22.22%) Microsoft
4 4 (22.22%) CCNA
4 4 (22.22%) Cisco Certification
4 4 (22.22%) Remedy
5 3 (16.67%) BGP
5 3 (16.67%) MicroStrategy
5 3 (16.67%) MPLS
5 3 (16.67%) OSPF
5 3 (16.67%) WAN
5 3 (16.67%) BusinessObjects
5 3 (16.67%) CISSP
5 3 (16.67%) Oracle
5 3 (16.67%) Oracle Reports
5 3 (16.67%) MS Excel
5 3 (16.67%) MS Visio
5 3 (16.67%) Ethernet
5 3 (16.67%) PPP
5 3 (16.67%) SNMP

ITSM
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Exchange Server 2010
1 1 (5.56%) MS Exchange
Applications
1 3 (16.67%) MS Excel
1 3 (16.67%) MS Visio
2 2 (11.11%) MS Office
Business Applications
1 4 (22.22%) Remedy ITSM
Cloud Services
1 2 (11.11%) SaaS
2 1 (5.56%) IaaS
2 1 (5.56%) Microsoft Azure
2 1 (5.56%) Office 365
Communications & Networking
1 3 (16.67%) BGP
1 3 (16.67%) DSL
1 3 (16.67%) Ethernet
1 3 (16.67%) Firewall
1 3 (16.67%) IPsec
1 3 (16.67%) L2TP
1 3 (16.67%) MPLS
1 3 (16.67%) OSPF
1 3 (16.67%) PPP
1 3 (16.67%) SNMP
1 3 (16.67%) WAN
1 3 (16.67%) X.21
1 3 (16.67%) xDSL
2 2 (11.11%) Broadband
3 1 (5.56%) DHCP
3 1 (5.56%) DNS
3 1 (5.56%) TCP/IP
3 1 (5.56%) Wi-Fi
Database & Business Intelligence
1 4 (22.22%) SQL Server
2 3 (16.67%) Big Data
2 3 (16.67%) BusinessObjects
2 3 (16.67%) Oracle Reports
2 3 (16.67%) QlikView
General
1 5 (27.78%) Telecoms
2 3 (16.67%) Finance
3 1 (5.56%) Back Office
3 1 (5.56%) Banking
3 1 (5.56%) Billing
Job Titles
1 4 (22.22%) Analyst
1 4 (22.22%) Service Analyst
1 4 (22.22%) Support Team Leader
1 4 (22.22%) Team Leader
2 3 (16.67%) Analyst Developer
2 3 (16.67%) Developer
2 3 (16.67%) Network Engineer
2 3 (16.67%) Network Operations Engineer
2 3 (16.67%) Operations Engineer
2 3 (16.67%) Report Analyst
2 3 (16.67%) Report Developer
3 2 (11.11%) Information Security Specialist
3 2 (11.11%) Information Specialist
3 2 (11.11%) Infrastructure Engineer
3 2 (11.11%) Operations Analyst
3 2 (11.11%) Oracle Developer
3 2 (11.11%) Security Specialist
3 2 (11.11%) SQL Analyst
3 2 (11.11%) SQL Developer
3 2 (11.11%) SQL Reporting Analyst
Miscellaneous
1 4 (22.22%) Analytical Skills
2 2 (11.11%) Mobile App
2 2 (11.11%) Smart Meter
3 1 (5.56%) Data Centre
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows Server 2008
2 1 (5.56%) Unix
2 1 (5.56%) Windows 10
2 1 (5.56%) Windows Server
2 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 12 (66.67%) ITIL
2 10 (55.56%) Service Management
3 5 (27.78%) Change Management
3 5 (27.78%) Process Management
4 4 (22.22%) People Management
5 3 (16.67%) Analytics
5 3 (16.67%) Business Continuity
5 3 (16.67%) Incident Management
5 3 (16.67%) Information Security
5 3 (16.67%) Network Management
5 3 (16.67%) Product Management
6 2 (11.11%) BCP
6 2 (11.11%) Configuration Management
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Information Security Management
6 2 (11.11%) Quality Management
6 2 (11.11%) Release Management
6 2 (11.11%) Risk Management
6 2 (11.11%) Security Management
6 2 (11.11%) Trend Analysis
Programming Languages
1 4 (22.22%) SQL
Qualifications
1 5 (27.78%) Degree
2 4 (22.22%) CCNA
2 4 (22.22%) Cisco Certification
3 3 (16.67%) CISSP
4 2 (11.11%) CISA
4 2 (11.11%) CISM
4 2 (11.11%) CITP
5 1 (5.56%) SC Cleared
5 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 2 (11.11%) ISO/IEC 20000
1 2 (11.11%) ISO/IEC 27001
1 2 (11.11%) SLA
System Software
1 1 (5.56%) Active Directory
1 1 (5.56%) VMware ESXi
1 1 (5.56%) VMware Infrastructure
Vendors
1 4 (22.22%) Cisco
1 4 (22.22%) Microsoft
1 4 (22.22%) Remedy
2 3 (16.67%) MicroStrategy
2 3 (16.67%) Oracle
3 1 (5.56%) 3PAR
3 1 (5.56%) HP
3 1 (5.56%) VMware