The first table below looks at the demand for ITSM skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 126 119 127
Rank change year-on-year
-7 +8
Permanent jobs citing ITSM 12 13 4
As % of all permanent IT jobs located in Reading 0.51% 0.57% 0.17%
As % of the Processes & Methodologies category 0.68% 0.82% 0.23%
Number of salaries quoted 3 11 3
Average salary £65,000 £40,000 £77,500
Average salary % change year-on-year
+62.50% -48.38%
UK excluding London average salary £45,000 £43,000 £40,000
% change year-on-year
+4.65% +7.50%
Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
1760 1579 1751
As % of all permanent IT jobs located in Reading 74.70% 69.62% 76.06%
Number of salaries quoted 1222 1248 1477
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £80,000 £63,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
ITSM
Berkshire

ITSM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Reading

ITSM
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Reading region.

ITSM Salary Trend in Reading

ITSM
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing ITSM across the Reading region over the 3 months to 11 July 2014.

ITSM Salary Histogram in Reading

ITSM
Top 30 Related IT Skills in Reading

For the 6 months to 11 July 2014, IT jobs across the Reading region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 28 (87.50%) Service Management
2 26 (81.25%) ITIL
3 22 (68.75%) Project Management
4 19 (59.38%) IBM
4 19 (59.38%) CMDB
5 14 (43.75%) Telecoms
6 13 (40.63%) Configuration Management
7 12 (37.50%) Finance
8 11 (34.38%) Service Delivery
8 11 (34.38%) ITIL Certification
8 11 (34.38%) BMC
8 11 (34.38%) HP
9 10 (31.25%) PRINCE2
10 9 (28.13%) Tivoli
10 9 (28.13%) Netcool
10 9 (28.13%) OpenView
10 9 (28.13%) Change Management
10 9 (28.13%) TeMIP
10 9 (28.13%) HP NNM
10 9 (28.13%) Huawei
10 9 (28.13%) OVPI
11 8 (25.00%) Change Control
11 8 (25.00%) Banking
12 7 (21.88%) Degree
13 5 (15.63%) Fault Management
13 5 (15.63%) Radio Access Network
13 5 (15.63%) Performance Management
13 5 (15.63%) NSN NetAct
13 5 (15.63%) Nokia Solutions and Networks
13 5 (15.63%) EMC

ITSM
Top Related IT Skills in Reading by Category

For the 6 months to 11 July 2014, IT jobs across the Reading region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.13%) SharePoint
Communications & Networking
1 5 (15.63%) Radio Access Network
2 2 (6.25%) Firewall
Database & Business Intelligence
1 1 (3.13%) MySQL
General
1 14 (43.75%) Telecoms
2 12 (37.50%) Finance
3 8 (25.00%) Banking
4 4 (12.50%) Retail
5 2 (6.25%) Law
Job Titles
1 8 (25.00%) Analyst
1 8 (25.00%) Change Analyst
2 4 (12.50%) Network Operator
3 3 (9.38%) Architect
3 3 (9.38%) Consultant
4 2 (6.25%) Sales Consultant
4 2 (6.25%) Support Engineer
4 2 (6.25%) Service Manager
4 2 (6.25%) IT Consultant
4 2 (6.25%) Transition Manager
4 2 (6.25%) Pre Sales Consultant
4 2 (6.25%) OSS Engineer
4 2 (6.25%) Service Transition Manager
4 2 (6.25%) OSS Support Engineer
5 1 (3.13%) ITSM Consultant
5 1 (3.13%) Senior Service Management Consultant
5 1 (3.13%) Senior Management Consultant
5 1 (3.13%) Service Management Consultant
5 1 (3.13%) IT Sales Consultant
5 1 (3.13%) Senior Consultant
Libraries, Frameworks & Software Standards
1 1 (3.13%) HTML
1 1 (3.13%) .NET
1 1 (3.13%) Web Services
1 1 (3.13%) XML
1 1 (3.13%) Ajax
Miscellaneous
1 19 (59.38%) CMDB
2 5 (15.63%) GIS
3 2 (6.25%) Computer Science
Operating Systems
1 2 (6.25%) UNIX
1 2 (6.25%) Linux
Processes & Methodologies
1 28 (87.50%) Service Management
2 26 (81.25%) ITIL
3 22 (68.75%) Project Management
4 13 (40.63%) Configuration Management
5 11 (34.38%) Service Delivery
6 10 (31.25%) PRINCE2
7 9 (28.13%) Change Management
8 8 (25.00%) Change Control
9 5 (15.63%) Fault Management
9 5 (15.63%) Performance Management
9 5 (15.63%) SOA
9 5 (15.63%) Stakeholder Management
9 5 (15.63%) eTOM
10 4 (12.50%) Business Development
10 4 (12.50%) E-Commerce
10 4 (12.50%) Validation
11 3 (9.38%) Operations Management
12 2 (6.25%) Network Design
12 2 (6.25%) Transition Management
13 1 (3.13%) Customer Engagement
Programming Languages
1 1 (3.13%) C#
1 1 (3.13%) C++
1 1 (3.13%) Java
1 1 (3.13%) JavaScript
1 1 (3.13%) Perl
1 1 (3.13%) SQL
Qualifications
1 11 (34.38%) ITIL Certification
2 7 (21.88%) Degree
3 2 (6.25%) ISEB
3 2 (6.25%) MOS
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 3 (9.38%) ISO/IEC 20000
Systems Management
1 9 (28.13%) OpenView
1 9 (28.13%) Tivoli
1 9 (28.13%) Netcool
1 9 (28.13%) TeMIP
1 9 (28.13%) HP NNM
1 9 (28.13%) OVPI
2 5 (15.63%) NSN NetAct
Vendors
1 19 (59.38%) IBM
2 11 (34.38%) HP
2 11 (34.38%) BMC
3 9 (28.13%) Huawei
4 5 (15.63%) Nokia Solutions and Networks
4 5 (15.63%) Ericsson
4 5 (15.63%) EMC
5 2 (6.25%) Sun
5 2 (6.25%) Oracle
6 1 (3.13%) ServiceNow
6 1 (3.13%) Salesforce.com
6 1 (3.13%) Capita