The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 112 109 101
Rank change year-on-year
-3 -8
Contract jobs requiring a Service Manager 12 7 9
As % of all contract IT jobs located in Scotland 0.44% 0.29% 0.41%
As % of the Job Titles category 0.46% 0.31% 0.44%
Number of daily rates quoted 6 1 3
Average daily rate
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£325 £325 £375
Average daily rate % change year-on-year
- -13.33%
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £23.00 - £20.00
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2599 2243 2063
As % of all contract IT jobs located in Scotland 94.23% 91.93% 93.86%
Number of daily rates quoted 1379 1118 1078
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £250 £225 £175
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 49 80 68
Average hourly rate £16.16 £16.72 £16.72
Average hourly rate % change year-on-year
-3.34% -
90% offered a hourly rate of more than £11.00 £10.00 £12.00
10% offered a hourly rate of more than £32.50 £42.20 £37.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Manager
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Scotland

Service Manager
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Scotland region.

Service Manager Daily Rate Trend in Scotland

Service Manager
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the Scotland region over the 3 months to 24 December 2014.

Service Manager Daily Rate Histogram in Scotland

Service Manager
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Scotland region.

Service Manager Hourly Rate Trend in Scotland

Service Manager
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Scotland region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -6 11 £325 - 2
Glasgow -7 1 - - 1
Stirling - - - -
Fife - - - -
North Lanarkshire - - - -
South Ayrshire - - - -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Scotland

For the 6 months to 24 December 2014, IT contractor jobs across the Scotland region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 16 (55.17%) ITIL
2 15 (51.72%) Service Management
3 13 (44.83%) Finance
4 10 (34.48%) Service Delivery
4 10 (34.48%) Banking
4 10 (34.48%) ITIL Certification
5 7 (24.14%) Project Management
6 6 (20.69%) SLA
7 4 (13.79%) SharePoint
7 4 (13.79%) Capacity Planning
8 3 (10.34%) ITIL V3
8 3 (10.34%) Workflow
8 3 (10.34%) PRINCE2
9 2 (6.90%) Stakeholder Management
9 2 (6.90%) MS Excel
9 2 (6.90%) BCP
9 2 (6.90%) Microsoft
9 2 (6.90%) Oracle
10 1 (3.45%) Kanban
10 1 (3.45%) Data Migration
10 1 (3.45%) Spreadsheet
10 1 (3.45%) Oracle EBS R12
10 1 (3.45%) Customer Engagement
10 1 (3.45%) Waterfall
10 1 (3.45%) Supplier Management
10 1 (3.45%) Knowledge Management
10 1 (3.45%) MS PowerPoint
10 1 (3.45%) Incident Management
10 1 (3.45%) Project Planning
10 1 (3.45%) Degree

Service Manager
Top Related IT Skills in Scotland by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Scotland region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.79%) SharePoint
Applications
1 2 (6.90%) MS Excel
2 1 (3.45%) MS PowerPoint
2 1 (3.45%) Spreadsheet
2 1 (3.45%) MS Project
2 1 (3.45%) MS Office
Business Applications
1 1 (3.45%) Oracle 11i
1 1 (3.45%) Oracle Applications
1 1 (3.45%) Oracle EBS R12
Communications & Networking
1 1 (3.45%) Intranet
Database & Business Intelligence
1 1 (3.45%) Data Warehouse
General
1 13 (44.83%) Finance
2 10 (34.48%) Banking
3 1 (3.45%) Retail
Processes & Methodologies
1 16 (55.17%) ITIL
2 15 (51.72%) Service Management
3 10 (34.48%) Service Delivery
4 7 (24.14%) Project Management
5 4 (13.79%) Capacity Planning
6 3 (10.34%) ITIL V3
6 3 (10.34%) PRINCE2
6 3 (10.34%) Workflow
7 2 (6.90%) BCP
7 2 (6.90%) Stakeholder Management
8 1 (3.45%) Scrum
8 1 (3.45%) Extreme Programming
8 1 (3.45%) Agile Software Development
8 1 (3.45%) Supplier Management
8 1 (3.45%) Knowledge Management
8 1 (3.45%) Incident Management
8 1 (3.45%) Project Planning
8 1 (3.45%) Kanban
8 1 (3.45%) Data Migration
8 1 (3.45%) Customer Engagement
Qualifications
1 10 (34.48%) ITIL Certification
2 1 (3.45%) Degree
2 1 (3.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (20.69%) SLA
Vendors
1 2 (6.90%) Oracle
1 2 (6.90%) Microsoft
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