The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 133 137 139
Rank change year-on-year
+4 +2
Permanent jobs requiring a Service Manager 40 18 24
As % of all permanent IT jobs located in Scotland 1.07% 0.57% 0.76%
As % of the Job Titles category 1.13% 0.61% 0.81%
Number of salaries quoted 29 10 17
Average salary £47,500 £47,500 £44,000
Average salary % change year-on-year
- +7.95%
90% offered a salary of more than £41,100 £39,250 £34,000
10% offered a salary of more than £64,000 £57,750 £58,500
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3547 2965 2964
As % of all permanent IT jobs located in Scotland 94.81% 94.64% 93.59%
Number of salaries quoted 2282 1956 2055
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,000 £26,500
10% offered a salary of more than £57,500 £57,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Scotland

Service Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Scotland region.

Service Manager Salary Trend in Scotland

Service Manager
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Manager across the Scotland region over the 3 months to 22 August 2014.

Service Manager Salary Histogram in Scotland

Service Manager
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Scotland region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -6 18 £45,000 -18.18% 1
Edinburgh +1 17 £53,000 +17.77%
Aberdeen +6 2 £46,250 -2.63%
Stirling - 1 - -
West Lothian - 1 £54,000 -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Scotland

For the 6 months to 22 August 2014, IT jobs across the Scotland region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 37 (61.67%) Service Delivery
2 34 (56.67%) ITIL
3 23 (38.33%) Finance
4 16 (26.67%) Service Management
5 11 (18.33%) Windows
5 11 (18.33%) ITIL Certification
6 9 (15.00%) SLA
6 9 (15.00%) Banking
6 9 (15.00%) Incident Management
6 9 (15.00%) Release Management
7 8 (13.33%) Change Management
7 8 (13.33%) Disaster Recovery
7 8 (13.33%) Active Directory
7 8 (13.33%) Project Management
7 8 (13.33%) Oracle
8 7 (11.67%) MS Excel
9 6 (10.00%) MS Exchange
9 6 (10.00%) SQL
9 6 (10.00%) Microsoft
10 5 (8.33%) Lotus
10 5 (8.33%) SQL Server
10 5 (8.33%) Linux
10 5 (8.33%) IBM Notes
10 5 (8.33%) IP Telephony
10 5 (8.33%) Asset Management
10 5 (8.33%) Continuous Improvement
10 5 (8.33%) Problem Management
11 4 (6.67%) Performance Management
11 4 (6.67%) iPad
11 4 (6.67%) ISO 9001

Service Manager
Top Related IT Skills in Scotland by Category

For the 6 months to 22 August 2014, IT jobs across the Scotland region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.00%) MS Exchange
2 5 (8.33%) IBM Notes
3 1 (1.67%) Exchange Server 2010
3 1 (1.67%) Exchange Server 2000
Applications
1 7 (11.67%) MS Excel
Business Applications
1 2 (3.33%) Oracle Payables
1 2 (3.33%) Oracle Receivables
1 2 (3.33%) Oracle General Ledger
1 2 (3.33%) Oracle EBS R12
1 2 (3.33%) Oracle EBS
1 2 (3.33%) Oracle Applications
1 2 (3.33%) Oracle Financials
1 2 (3.33%) Oracle 11i
Communications & Networking
1 5 (8.33%) IP Telephony
2 1 (1.67%) SAN
2 1 (1.67%) TCP/IP
2 1 (1.67%) VoIP
2 1 (1.67%) Wireless
Database & Business Intelligence
1 5 (8.33%) SQL Server
2 2 (3.33%) MySQL
General
1 23 (38.33%) Finance
2 9 (15.00%) Banking
3 3 (5.00%) Retail
3 3 (5.00%) Retail Banking
3 3 (5.00%) Private Banking
3 3 (5.00%) Investment Banking
4 2 (3.33%) Advertising
5 1 (1.67%) Billing
5 1 (1.67%) Legal
5 1 (1.67%) Dutch Language
5 1 (1.67%) French Language
5 1 (1.67%) German Language
5 1 (1.67%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.67%) COM
Miscellaneous
1 4 (6.67%) iPad
2 3 (5.00%) Management Information System
3 2 (3.33%) Enterprise Software
4 1 (1.67%) Computer Science
Operating Systems
1 11 (18.33%) Windows
2 5 (8.33%) Linux
3 3 (5.00%) Windows 7
4 2 (3.33%) Windows Server 2008
5 1 (1.67%) Windows Server 2003
5 1 (1.67%) Windows XP
5 1 (1.67%) Debian
5 1 (1.67%) CentOS
5 1 (1.67%) Red Hat Enterprise Linux
5 1 (1.67%) Android
5 1 (1.67%) Windows Server 2012
5 1 (1.67%) Ubuntu
5 1 (1.67%) Windows Vista
Processes & Methodologies
1 37 (61.67%) Service Delivery
2 34 (56.67%) ITIL
3 16 (26.67%) Service Management
4 9 (15.00%) Incident Management
4 9 (15.00%) Release Management
5 8 (13.33%) Change Management
5 8 (13.33%) Disaster Recovery
5 8 (13.33%) Project Management
6 5 (8.33%) Asset Management
6 5 (8.33%) Continuous Improvement
6 5 (8.33%) Problem Management
7 4 (6.67%) Performance Management
8 3 (5.00%) ERP
8 3 (5.00%) Information Security
8 3 (5.00%) Infrastructure Management
8 3 (5.00%) Supplier Management
8 3 (5.00%) Investment Management
8 3 (5.00%) Wealth Management
8 3 (5.00%) Demand Forecasting
9 2 (3.33%) Operations Management
Programming Languages
1 6 (10.00%) SQL
Qualifications
1 11 (18.33%) ITIL Certification
2 4 (6.67%) Microsoft Certification
3 2 (3.33%) ITIL Foundation Certificate
3 2 (3.33%) Degree
3 2 (3.33%) MCSE
3 2 (3.33%) Cisco Certification
3 2 (3.33%) CCNA
4 1 (1.67%) CISSP
4 1 (1.67%) CISM
4 1 (1.67%) MCDST
Quality Assurance & Compliance
1 9 (15.00%) SLA
2 4 (6.67%) ISO 9001
3 1 (1.67%) ISO/IEC 27001
3 1 (1.67%) COBIT
3 1 (1.67%) QA
System Software
1 8 (13.33%) Active Directory
2 3 (5.00%) Microsoft Virtual Server
3 1 (1.67%) VMware Infrastructure
Systems Management
1 3 (5.00%) Ganglia
Vendors
1 8 (13.33%) Oracle
2 6 (10.00%) Microsoft
3 5 (8.33%) Lotus
4 2 (3.33%) VMware
5 1 (1.67%) Cisco
5 1 (1.67%) Red Hat
5 1 (1.67%) Salesforce.com
5 1 (1.67%) Avaya
5 1 (1.67%) KANA
5 1 (1.67%) Verint
5 1 (1.67%) ServiceNow
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 4 days ago