The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 128 147 133
Rank change year-on-year
+19 -14
Permanent jobs requiring a Service Manager 35 14 25
As % of all permanent IT jobs located in Scotland 0.96% 0.43% 0.80%
As % of the Job Titles category 1.01% 0.46% 0.87%
Number of salaries quoted 28 8 20
Average salary £47,500 £45,000 £42,000
Average salary % change year-on-year
+5.55% +7.14%
90% offered a salary of more than £40,650 £37,750 £34,000
10% offered a salary of more than £64,000 £51,500 £57,750
UK excluding London average salary £47,500 £46,750 £47,500
% change year-on-year
+1.60% -1.57%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3452 3075 2887
As % of all permanent IT jobs located in Scotland 94.81% 95.41% 92.65%
Number of salaries quoted 2241 2020 2015
Average salary £40,000 £40,799 £38,750
Average salary % change year-on-year
-1.95% +5.28%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
UK

Service Manager
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Scotland

Service Manager
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Scotland region.

Service Manager Salary Trend in Scotland

Service Manager
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Manager across the Scotland region over the 3 months to 31 July 2014.

Service Manager Salary Histogram in Scotland

Service Manager
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Scotland region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -4 20 £56,500 +25.55% 1
Glasgow -6 10 £42,500 -15.00% 1
Aberdeen +10 2 £46,250 -2.63%
Stirling - 1 - -
West Lothian - 1 £54,000 -
Service Manager
UK

Service Manager
Top 30 Related IT Skills in Scotland

For the 6 months to 31 July 2014, IT jobs across the Scotland region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 38 (62.30%) Service Delivery
2 35 (57.38%) ITIL
3 22 (36.07%) Finance
4 17 (27.87%) Service Management
5 14 (22.95%) Incident Management
6 12 (19.67%) SLA
7 11 (18.03%) Windows
8 10 (16.39%) Project Management
9 9 (14.75%) ITIL Certification
9 9 (14.75%) Active Directory
10 8 (13.11%) Disaster Recovery
10 8 (13.11%) Release Management
11 7 (11.48%) IP Telephony
11 7 (11.48%) Microsoft
11 7 (11.48%) MS Excel
12 6 (9.84%) IBM Notes
12 6 (9.84%) MS Exchange
12 6 (9.84%) Lotus
12 6 (9.84%) Change Management
12 6 (9.84%) Banking
13 5 (8.20%) Problem Management
13 5 (8.20%) Continuous Improvement
13 5 (8.20%) Asset Management
13 5 (8.20%) Microsoft Certification
13 5 (8.20%) SQL
13 5 (8.20%) Oracle
14 4 (6.56%) SQL Server
14 4 (6.56%) ISO 9001
14 4 (6.56%) iPad
14 4 (6.56%) Windows Server 2008

Service Manager
Top Related IT Skills in Scotland by Category

For the 6 months to 31 July 2014, IT jobs across the Scotland region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.84%) IBM Notes
1 6 (9.84%) MS Exchange
2 1 (1.64%) Exchange Server 2010
2 1 (1.64%) Exchange Server 2000
Applications
1 7 (11.48%) MS Excel
2 1 (1.64%) MS Office
Business Applications
1 2 (3.28%) Oracle EBS
1 2 (3.28%) Oracle Applications
1 2 (3.28%) Oracle Financials
1 2 (3.28%) Oracle 11i
1 2 (3.28%) Oracle Payables
1 2 (3.28%) Oracle Receivables
1 2 (3.28%) Oracle General Ledger
1 2 (3.28%) Oracle EBS R12
Communications & Networking
1 7 (11.48%) IP Telephony
2 3 (4.92%) Wireless
3 2 (3.28%) WAN
4 1 (1.64%) TCP/IP
4 1 (1.64%) VoIP
4 1 (1.64%) SAN
Database & Business Intelligence
1 4 (6.56%) SQL Server
2 2 (3.28%) MySQL
General
1 22 (36.07%) Finance
2 6 (9.84%) Banking
3 2 (3.28%) Telecoms
3 2 (3.28%) Advertising
4 1 (1.64%) Billing
4 1 (1.64%) Dutch Language
4 1 (1.64%) French Language
4 1 (1.64%) German Language
4 1 (1.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.64%) COM
Miscellaneous
1 4 (6.56%) iPad
2 3 (4.92%) Management Information System
3 2 (3.28%) Enterprise Software
4 1 (1.64%) Computer Science
Operating Systems
1 11 (18.03%) Windows
2 4 (6.56%) Windows Server 2008
3 2 (3.28%) Windows XP
3 2 (3.28%) Linux
4 1 (1.64%) CentOS
4 1 (1.64%) Red Hat Enterprise Linux
4 1 (1.64%) Windows Server 2012
4 1 (1.64%) Windows Vista
4 1 (1.64%) Ubuntu
4 1 (1.64%) Android
4 1 (1.64%) Windows Server 2003
4 1 (1.64%) Debian
Processes & Methodologies
1 38 (62.30%) Service Delivery
2 35 (57.38%) ITIL
3 17 (27.87%) Service Management
4 14 (22.95%) Incident Management
5 10 (16.39%) Project Management
6 8 (13.11%) Disaster Recovery
6 8 (13.11%) Release Management
7 6 (9.84%) Change Management
8 5 (8.20%) Problem Management
8 5 (8.20%) Continuous Improvement
8 5 (8.20%) Asset Management
9 3 (4.92%) Supplier Management
9 3 (4.92%) Performance Management
9 3 (4.92%) ERP
9 3 (4.92%) Information Security
10 2 (3.28%) Risk Management
10 2 (3.28%) Project Planning
10 2 (3.28%) Operations Management
10 2 (3.28%) Service Desk Management
11 1 (1.64%) Capacity Planning
Programming Languages
1 5 (8.20%) SQL
Qualifications
1 9 (14.75%) ITIL Certification
2 5 (8.20%) Microsoft Certification
3 2 (3.28%) MCSE
3 2 (3.28%) CCNA
3 2 (3.28%) Cisco Certification
3 2 (3.28%) MCDST
3 2 (3.28%) Degree
3 2 (3.28%) ITIL Foundation Certificate
4 1 (1.64%) CISSP
4 1 (1.64%) CISM
Quality Assurance & Compliance
1 12 (19.67%) SLA
2 4 (6.56%) ISO 9001
3 1 (1.64%) ISO/IEC 27001
3 1 (1.64%) COBIT
3 1 (1.64%) QA
System Software
1 9 (14.75%) Active Directory
2 1 (1.64%) VMware Infrastructure
Vendors
1 7 (11.48%) Microsoft
2 6 (9.84%) Lotus
3 5 (8.20%) Oracle
4 3 (4.92%) Cisco
5 2 (3.28%) VMware
6 1 (1.64%) ServiceNow
6 1 (1.64%) Intel
6 1 (1.64%) Red Hat
6 1 (1.64%) Salesforce.com
Edinburgh, Midlothian
Quorum Network Resources
Salary: From £30,000 to £40,000 per annum DOE + Benefits
Posted: 22 days ago