The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
UK / Scotland
Rank 76 121 94
Rank change year-on-year
+45 -27
Contract jobs citing ITSM 30 9 26
As % of all contract IT jobs located in Scotland 1.79% 0.35% 1.00%
As % of the Processes & Methodologies category 2.16% 0.44% 1.24%
Number of daily rates quoted 24 9 11
Median daily rate £368 £170 £325
Median daily rate % change year-on-year
+116.17% -47.69%
UK excluding London median daily rate £350 £363 £400
% change year-on-year
-3.44% -9.37%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.25 £18.53 £15.00
% change year-on-year
-33.87% +23.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1388 2032 2094
As % of all contract IT jobs located in Scotland 82.77% 79.72% 80.41%
Number of daily rates quoted 802 1103 1173
Median daily rate £375 £375 £396
Median daily rate % change year-on-year
- -5.30%
90% offered a daily rate of more than £265 £265 £285
10% offered a daily rate of more than £500 £500 £500
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 29 25 23
Median hourly rate £42.00 £33.71 £28.50
Median hourly rate % change year-on-year
+24.59% +18.28%
90% offered a hourly rate of more than £14.50 £16.50 £15.77
10% offered a hourly rate of more than £65.50 £47.65 £50.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

ITSM
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 24 January 2017.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +29 11 £425 +78.94% 2
Glasgow +17 7 £366 +65.91%
Renfrewshire +26 6 £319 -20.31%
South Lanarkshire - 3 £308 -
West Dunbartonshire - 2 £395 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 24 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 42 (79.25%) ITIL
2 36 (67.92%) Service Management
3 21 (39.62%) Firewall
4 19 (35.85%) Security Cleared
5 17 (32.08%) Continuous Improvement
5 17 (32.08%) Finance
6 16 (30.19%) BMC
7 15 (28.30%) LAN
8 14 (26.42%) WAN
8 14 (26.42%) HP
8 14 (26.42%) SC Cleared
9 13 (24.53%) Windows
10 12 (22.64%) SQL
10 12 (22.64%) Microsoft
10 12 (22.64%) Problem Management
10 12 (22.64%) Windows Server
11 10 (18.87%) PowerShell
12 8 (15.09%) Supplier Management
12 8 (15.09%) Incident Management
12 8 (15.09%) BladeLogic
12 8 (15.09%) Puppet
12 8 (15.09%) HP Operations Orchestration
12 8 (15.09%) SCOrch
12 8 (15.09%) Python
12 8 (15.09%) Dell
12 8 (15.09%) JavaScript
12 8 (15.09%) Cisco
12 8 (15.09%) Juniper
12 8 (15.09%) CA
12 8 (15.09%) Middleware

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.89%) Blackberry Enterprise Server
1 1 (1.89%) MS Exchange
Applications
1 3 (5.66%) MS Excel
2 1 (1.89%) MS Office
Business Applications
1 6 (11.32%) Remedy ITSM
Cloud Services
1 1 (1.89%) Office 365
Communications & Networking
1 21 (39.62%) Firewall
2 15 (28.30%) LAN
3 14 (26.42%) WAN
4 6 (11.32%) HTTP
4 6 (11.32%) HTTPS
4 6 (11.32%) iSCSI
4 6 (11.32%) NAS
4 6 (11.32%) SAN
4 6 (11.32%) Wireless
5 4 (7.55%) BIG-IP
6 1 (1.89%) Junos
Database & Business Intelligence
1 6 (11.32%) SQL Server
General
1 17 (32.08%) Finance
2 7 (13.21%) Law
3 3 (5.66%) Telecoms
4 2 (3.77%) Banking
4 2 (3.77%) Retail
4 2 (3.77%) Retail Banking
Job Titles
1 15 (28.30%) Network Engineer
2 6 (11.32%) Build Engineer
3 5 (9.43%) Administrator
3 5 (9.43%) Automation Engineer
4 4 (7.55%) Data Centre Technician
4 4 (7.55%) Data Technician
5 3 (5.66%) Analyst
5 3 (5.66%) Data Centre Operations Technician
5 3 (5.66%) DV Cleared Network Engineer
5 3 (5.66%) Operations Technician
5 3 (5.66%) SC Cleared Network Engineer
5 3 (5.66%) Technical Specialist
6 2 (3.77%) Consultant
6 2 (3.77%) Data Centre Engineer
6 2 (3.77%) IT Manager
6 2 (3.77%) Service Analyst
6 2 (3.77%) Service Design Manager
6 2 (3.77%) Service Manager
6 2 (3.77%) Technical Administrator
6 2 (3.77%) Technical Analyst
Libraries, Frameworks & Software Standards
1 8 (15.09%) Middleware
Miscellaneous
1 7 (13.21%) CMDB
2 6 (11.32%) Data Centre
3 3 (5.66%) Computer Science
3 3 (5.66%) Public Cloud
4 2 (3.77%) Private Cloud
5 1 (1.89%) Blackberry
Operating Systems
1 13 (24.53%) Windows
2 12 (22.64%) Windows Server
3 6 (11.32%) Linux
3 6 (11.32%) Windows Server 2008
3 6 (11.32%) Windows Server 2012
4 1 (1.89%) Windows 10
4 1 (1.89%) Windows 7
4 1 (1.89%) Windows 8
Processes & Methodologies
1 42 (79.25%) ITIL
2 36 (67.92%) Service Management
3 17 (32.08%) Continuous Improvement
4 12 (22.64%) Problem Management
5 8 (15.09%) Incident Management
5 8 (15.09%) Service Design
5 8 (15.09%) Supplier Management
6 7 (13.21%) Asset Management
6 7 (13.21%) Change Management
6 7 (13.21%) Configuration Management
6 7 (13.21%) Migration
6 7 (13.21%) Workflow
7 6 (11.32%) Application Performance Management
7 6 (11.32%) Data Centre Operations
7 6 (11.32%) ITIL V3
7 6 (11.32%) Line Management
7 6 (11.32%) OO
7 6 (11.32%) Performance Management
7 6 (11.32%) Software Distribution
7 6 (11.32%) Virtual Environments
Programming Languages
1 12 (22.64%) SQL
2 10 (18.87%) PowerShell
3 8 (15.09%) JavaScript
3 8 (15.09%) Jython
3 8 (15.09%) Python
Qualifications
1 19 (35.85%) Security Cleared
2 14 (26.42%) SC Cleared
3 7 (13.21%) DV Cleared
4 6 (11.32%) CCDP
4 6 (11.32%) CCIE
4 6 (11.32%) CCIP
4 6 (11.32%) CCNP
4 6 (11.32%) CCSA
4 6 (11.32%) CCSE
4 6 (11.32%) Cisco Certification
4 6 (11.32%) JNCIA
4 6 (11.32%) JNCIE
5 4 (7.55%) HP ASE
5 4 (7.55%) HP MASE
5 4 (7.55%) ITIL Certification
6 3 (5.66%) Degree
Quality Assurance & Compliance
1 6 (11.32%) SLA
2 2 (3.77%) Disclosure Scotland
System Software
1 8 (15.09%) Active Directory
2 1 (1.89%) BitLocker
Systems Management
1 8 (15.09%) BladeLogic
1 8 (15.09%) HP Operations Orchestration
1 8 (15.09%) Puppet
1 8 (15.09%) SCOrch
2 6 (11.32%) FortiGate
3 2 (3.77%) BMC PATROL
3 2 (3.77%) SCCM
3 2 (3.77%) SCOM
3 2 (3.77%) WSUS
Vendors
1 16 (30.19%) BMC
2 14 (26.42%) HP
3 12 (22.64%) Microsoft
4 8 (15.09%) CA
4 8 (15.09%) Cisco
4 8 (15.09%) Dell
4 8 (15.09%) Juniper
5 6 (11.32%) CheckPoint
5 6 (11.32%) F5
5 6 (11.32%) Fortinet
5 6 (11.32%) Remedy
5 6 (11.32%) Riverbed
6 4 (7.55%) Aruba
7 3 (5.66%) ServiceNow
8 1 (1.89%) Mitel
8 1 (1.89%) VMware