The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 111 123 118
Rank change year-on-year
+12 -5
Contract jobs citing ITSM 16 5 1
As % of all contract IT jobs located in Scotland 0.54% 0.19% 0.039%
As % of the Processes & Methodologies category 0.68% 0.25% 0.055%
Number of daily rates quoted 10 4 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£255 £243 -
Average daily rate % change year-on-year
+4.83% -
UK excluding London average daily rate £387 £375 £375
% change year-on-year
+3.20% -
Number of hourly rates quoted 1 0 0
Average hourly rate £20.00 - -
UK excluding London average hourly rate £14.13 £16.88 £19.00
% change year-on-year
-16.29% -11.18%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2340 2037 1825
As % of all contract IT jobs located in Scotland 78.34% 76.67% 72.08%
Number of daily rates quoted 1197 1111 914
Average daily rate £373 £375 £375
Average daily rate % change year-on-year
-0.53% -
90% offered a daily rate of more than £270 £251 £260
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 56 33 33
Average hourly rate £30.50 £28.75 £19.00
Average hourly rate % change year-on-year
+6.08% +51.31%
90% offered a hourly rate of more than £12.46 £14.00 £9.25
10% offered a hourly rate of more than £44.00 £38.50 £34.00
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 6 July 2015.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +5 6 £163 -2.40%
Edinburgh +5 4 £331 -52.67% 5
Renfrewshire - 4 £240 -
West Lothian - 1 £300 -
Highlands - 1 £105 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 6 July 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 25 (73.53%) ITIL
2 23 (67.65%) Service Management
3 11 (32.35%) Security Cleared
4 9 (26.47%) Finance
5 8 (23.53%) Project Management
5 8 (23.53%) MS Office
5 8 (23.53%) MS Excel
5 8 (23.53%) Microsoft
5 8 (23.53%) SC Cleared
6 7 (20.59%) Continuous Improvement
6 7 (20.59%) SharePoint
7 6 (17.65%) PMI Certification
7 6 (17.65%) OpenView Configuration Management
7 6 (17.65%) Management Information System
8 5 (14.71%) HP
8 5 (14.71%) MS Visio
9 4 (11.76%) SQL
9 4 (11.76%) SLA
9 4 (11.76%) PMI
9 4 (11.76%) Internet
9 4 (11.76%) MS PowerPoint
9 4 (11.76%) Degree
9 4 (11.76%) Analytical Skills
9 4 (11.76%) Critical Success Factor
10 3 (8.82%) Data Centre
10 3 (8.82%) Enterprise Software
10 3 (8.82%) ServiceNow
10 3 (8.82%) ITIL Foundation Certificate
10 3 (8.82%) HP Operations Orchestration
10 3 (8.82%) Change Control

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 6 July 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) SharePoint
2 1 (2.94%) MS Exchange
2 1 (2.94%) Blackberry Enterprise Server
Applications
1 8 (23.53%) MS Office
1 8 (23.53%) MS Excel
2 5 (14.71%) MS Visio
3 4 (11.76%) MS PowerPoint
4 1 (2.94%) Spreadsheet
4 1 (2.94%) MS Project
Business Applications
1 1 (2.94%) Remedy ITSM
Cloud Services
1 3 (8.82%) SaaS
Communications & Networking
1 4 (11.76%) Internet
2 3 (8.82%) SMS
3 1 (2.94%) WAN
3 1 (2.94%) MPLS
Database & Business Intelligence
1 1 (2.94%) SQL Server
1 1 (2.94%) SQL Server Reporting Services
1 1 (2.94%) SQL Server Integration Services
1 1 (2.94%) SQL Server Analysis Services
Development Applications
1 3 (8.82%) Subversion
General
1 9 (26.47%) Finance
2 2 (5.88%) Manufacturing
3 1 (2.94%) Retail
3 1 (2.94%) Law
Job Titles
1 11 (32.35%) Analyst
2 8 (23.53%) Support Analyst
3 6 (17.65%) Service Analyst
3 6 (17.65%) Service Desk Analyst
4 4 (11.76%) Applications Support
5 3 (8.82%) Consultant
6 2 (5.88%) Project Manager
6 2 (5.88%) Security Consultant
6 2 (5.88%) 1st Line Support
6 2 (5.88%) Applications Support Analyst
6 2 (5.88%) Implementation Manager
6 2 (5.88%) Information Security Consultant
6 2 (5.88%) 1st Line Support Analyst
6 2 (5.88%) Operations Engineer
6 2 (5.88%) Risk Consultant
6 2 (5.88%) Cutover Manager
7 1 (2.94%) Environment Analyst
7 1 (2.94%) Development Analyst
7 1 (2.94%) IT Support
7 1 (2.94%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 3 (8.82%) XML
1 3 (8.82%) XSLT
2 1 (2.94%) .NET
Miscellaneous
1 6 (17.65%) Management Information System
2 4 (11.76%) PMI
2 4 (11.76%) Analytical Skills
3 3 (8.82%) Data Centre
3 3 (8.82%) Enterprise Software
4 2 (5.88%) CESG
4 2 (5.88%) Economics
5 1 (2.94%) Computer Science
5 1 (2.94%) CMDB
Operating Systems
1 2 (5.88%) Windows
2 1 (2.94%) Windows XP
2 1 (2.94%) Windows 7
2 1 (2.94%) Windows 8
Processes & Methodologies
1 25 (73.53%) ITIL
2 23 (67.65%) Service Management
3 8 (23.53%) Project Management
4 7 (20.59%) Continuous Improvement
5 4 (11.76%) Critical Success Factor
6 3 (8.82%) Change Control
6 3 (8.82%) ITIL V3
6 3 (8.82%) Incident Management
6 3 (8.82%) Data Analysis
6 3 (8.82%) E-Commerce
7 2 (5.88%) PRINCE2
7 2 (5.88%) Configuration Management
7 2 (5.88%) Information Security
7 2 (5.88%) Project Planning
7 2 (5.88%) Procure-to-pay
8 1 (2.94%) SDLC
8 1 (2.94%) Release Management
8 1 (2.94%) Performance Management
8 1 (2.94%) Portfolio Management
8 1 (2.94%) Test Strategy
Programming Languages
1 4 (11.76%) SQL
2 1 (2.94%) VB
2 1 (2.94%) C#
Qualifications
1 11 (32.35%) Security Cleared
2 8 (23.53%) SC Cleared
3 6 (17.65%) PMI Certification
4 4 (11.76%) Degree
5 3 (8.82%) CAPM
5 3 (8.82%) ITIL Foundation Certificate
6 2 (5.88%) PMP
6 2 (5.88%) CISM
6 2 (5.88%) CISSP
7 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 2 (5.88%) QA
3 1 (2.94%) COBIT
System Software
1 2 (5.88%) Active Directory
Systems Management
1 6 (17.65%) OpenView Configuration Management
2 3 (8.82%) HP Operations Orchestration
Vendors
1 8 (23.53%) Microsoft
2 5 (14.71%) HP
3 3 (8.82%) ServiceNow
4 1 (2.94%) Citrix
4 1 (2.94%) Remedy
4 1 (2.94%) FrontRange