The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 120 123 112
Rank change year-on-year
+3 -11
Contract jobs citing ITSM 13 10 1
As % of all contract IT jobs located in Scotland 0.41% 0.36% 0.041%
As % of the Processes & Methodologies category 0.51% 0.46% 0.056%
Number of daily rates quoted 9 7 0
Average daily rate
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of your Daily Rate
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£270 £433 -
Average daily rate % change year-on-year
-37.57% -
UK excluding London average daily rate £375 £385 £375
% change year-on-year
-2.59% +2.66%
Number of hourly rates quoted 1 1 0
Average hourly rate £20.00 £165.00 -
Average hourly rate % change year-on-year
-87.87% -
UK excluding London average hourly rate £19.26 £17.50 £15.50
% change year-on-year
+10.05% +12.90%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2535 2152 1791
As % of all contract IT jobs located in Scotland 79.27% 78.06% 72.66%
Number of daily rates quoted 1284 1136 898
Average daily rate £375 £375 £375
90% offered a daily rate of more than £270 £250 £261
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 58 36 40
Average hourly rate £30.50 £21.75 £19.50
Average hourly rate % change year-on-year
+40.22% +11.53%
90% offered a hourly rate of more than £12.35 £11.65 £9.25
10% offered a hourly rate of more than £46.70 £128.10 £34.00
UK excluding London average hourly rate £30.00 £26.50 £31.00
% change year-on-year
+13.20% -14.51%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 30 July 2015.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Renfrewshire +6 5 £239 -45.81%
Glasgow +9 4 £350 +89.18% 1
Edinburgh -5 3 £388 -44.64% 1
West Lothian - 1 £300 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 30 July 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 27 (87.10%) ITIL
2 21 (67.74%) Service Management
3 11 (35.48%) Security Cleared
4 9 (29.03%) MS Office
4 9 (29.03%) Microsoft
5 8 (25.81%) MS Excel
5 8 (25.81%) Project Management
5 8 (25.81%) Finance
5 8 (25.81%) SC Cleared
6 7 (22.58%) Continuous Improvement
6 7 (22.58%) Management Information System
6 7 (22.58%) SharePoint
7 6 (19.35%) MS Visio
7 6 (19.35%) OpenView Configuration Management
7 6 (19.35%) PMI Certification
8 5 (16.13%) HP
8 5 (16.13%) SLA
8 5 (16.13%) Analytical Skills
9 4 (12.90%) Critical Success Factor
9 4 (12.90%) MS PowerPoint
9 4 (12.90%) Incident Management
9 4 (12.90%) Degree
9 4 (12.90%) PMI
9 4 (12.90%) Internet
10 3 (9.68%) E-Commerce
10 3 (9.68%) Change Control
10 3 (9.68%) SaaS
10 3 (9.68%) HP Operations Orchestration
10 3 (9.68%) CAPM
10 3 (9.68%) Data Centre

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 30 July 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (22.58%) SharePoint
2 1 (3.23%) MS Exchange
2 1 (3.23%) Blackberry Enterprise Server
Applications
1 9 (29.03%) MS Office
2 8 (25.81%) MS Excel
3 6 (19.35%) MS Visio
4 4 (12.90%) MS PowerPoint
Cloud Services
1 3 (9.68%) SaaS
Communications & Networking
1 4 (12.90%) Internet
Database & Business Intelligence
1 1 (3.23%) SQL Server
1 1 (3.23%) SQL Server Reporting Services
1 1 (3.23%) SQL Server Integration Services
1 1 (3.23%) SQL Server Analysis Services
General
1 8 (25.81%) Finance
2 2 (6.45%) Manufacturing
3 1 (3.23%) Retail
3 1 (3.23%) Law
3 1 (3.23%) Legal
Job Titles
1 11 (35.48%) Analyst
2 7 (22.58%) Support Analyst
3 6 (19.35%) Service Analyst
3 6 (19.35%) Service Desk Analyst
4 2 (6.45%) 1st Line Support Analyst
4 2 (6.45%) Operations Engineer
4 2 (6.45%) Cutover Manager
4 2 (6.45%) Implementation Manager
4 2 (6.45%) 1st Line Support
4 2 (6.45%) Consultant
4 2 (6.45%) Project Manager
5 1 (3.23%) Management Consultant
5 1 (3.23%) Software Engineer
5 1 (3.23%) Process Consultant
5 1 (3.23%) Applications Support
5 1 (3.23%) Security Consultant
5 1 (3.23%) Information Security Consultant
5 1 (3.23%) Risk Analyst
5 1 (3.23%) Service Management Consultant
5 1 (3.23%) ITIL Consultant
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
Miscellaneous
1 7 (22.58%) Management Information System
2 5 (16.13%) Analytical Skills
3 4 (12.90%) PMI
4 3 (9.68%) Data Centre
5 2 (6.45%) Economics
6 1 (3.23%) Computer Science
6 1 (3.23%) CMDB
6 1 (3.23%) CESG
Operating Systems
1 2 (6.45%) Windows
2 1 (3.23%) Windows XP
2 1 (3.23%) Windows 7
2 1 (3.23%) Windows 8
Processes & Methodologies
1 27 (87.10%) ITIL
2 21 (67.74%) Service Management
3 8 (25.81%) Project Management
4 7 (22.58%) Continuous Improvement
5 4 (12.90%) Critical Success Factor
5 4 (12.90%) Incident Management
6 3 (9.68%) E-Commerce
6 3 (9.68%) Change Control
6 3 (9.68%) ITIL V3
7 2 (6.45%) Configuration Management
7 2 (6.45%) Procure-to-pay
7 2 (6.45%) PRINCE2
7 2 (6.45%) Project Planning
7 2 (6.45%) Information Security
8 1 (3.23%) Programme Management
8 1 (3.23%) Data Management
8 1 (3.23%) TOGAF
8 1 (3.23%) Vulnerability Assessment
8 1 (3.23%) Data Analysis
8 1 (3.23%) Software Engineering
Programming Languages
1 1 (3.23%) C#
1 1 (3.23%) SQL
1 1 (3.23%) VB
Qualifications
1 11 (35.48%) Security Cleared
2 8 (25.81%) SC Cleared
3 6 (19.35%) PMI Certification
4 4 (12.90%) Degree
5 3 (9.68%) CAPM
5 3 (9.68%) ITIL Foundation Certificate
6 2 (6.45%) PMP
6 2 (6.45%) CISSP
7 1 (3.23%) Microsoft Certification
7 1 (3.23%) SSCP
7 1 (3.23%) CISM
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 2 (6.45%) QA
3 1 (3.23%) PCI DSS
3 1 (3.23%) ISO/IEC 27001
3 1 (3.23%) COBIT
System Software
1 2 (6.45%) Active Directory
Systems Management
1 6 (19.35%) OpenView Configuration Management
2 3 (9.68%) HP Operations Orchestration
Vendors
1 9 (29.03%) Microsoft
2 5 (16.13%) HP
3 3 (9.68%) ServiceNow
4 1 (3.23%) Citrix
4 1 (3.23%) FrontRange