The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 117 111 117
Rank change year-on-year
-6 +6
Contract jobs citing ITSM 14 18 2
As % of all contract IT jobs located in Scotland 0.48% 0.68% 0.080%
As % of the Processes & Methodologies category 0.62% 0.91% 0.11%
Number of daily rates quoted 7 12 1
Average daily rate
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of your Daily Rate
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£240 £308 £564
Average daily rate % change year-on-year
-21.95% -45.50%
UK excluding London average daily rate £375 £368 £393
% change year-on-year
+2.04% -6.36%
Number of hourly rates quoted 1 2 0
Average hourly rate £20.00 £23.75 -
Average hourly rate % change year-on-year
-15.78% -
UK excluding London average hourly rate £12.50 £19.50 £17.25
% change year-on-year
-35.89% +13.04%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2263 1976 1809
As % of all contract IT jobs located in Scotland 77.00% 75.02% 72.80%
Number of daily rates quoted 1199 1111 940
Average daily rate £375 £378 £370
Average daily rate % change year-on-year
-0.79% +2.16%
90% offered a daily rate of more than £260 £250 £260
10% offered a daily rate of more than £488 £500 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 59 37 26
Average hourly rate £31.00 £25.00 £20.00
Average hourly rate % change year-on-year
+24.00% +25.00%
90% offered a hourly rate of more than £14.00 £17.00 £9.25
10% offered a hourly rate of more than £40.00 £38.50 £44.10
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 28 May 2015.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -7 6 £281 -8.53% 1
Renfrewshire +4 5 £240 +2.12%
Edinburgh +2 2 £275 -60.71% 8
Highlands - 1 £105 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 28 May 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 25 (62.50%) Service Management
2 23 (57.50%) ITIL
3 14 (35.00%) Security Cleared
4 11 (27.50%) SC Cleared
5 9 (22.50%) Project Management
5 9 (22.50%) SQL
6 8 (20.00%) MS Office
6 8 (20.00%) XML
6 8 (20.00%) XSLT
6 8 (20.00%) MS Excel
6 8 (20.00%) SMS
6 8 (20.00%) Subversion
6 8 (20.00%) Data Analysis
6 8 (20.00%) Enterprise Software
7 7 (17.50%) Continuous Improvement
7 7 (17.50%) SharePoint
8 6 (15.00%) Microsoft
8 6 (15.00%) OpenView Configuration Management
8 6 (15.00%) ITIL V3
9 5 (12.50%) Project Planning
9 5 (12.50%) Remedy ITSM
9 5 (12.50%) Management Information System
9 5 (12.50%) Finance
9 5 (12.50%) Remedy
9 5 (12.50%) Windows
10 4 (10.00%) Internet
10 4 (10.00%) PMI
10 4 (10.00%) PMI Certification
10 4 (10.00%) BMC
10 4 (10.00%) MS Visio

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 28 May 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (17.50%) SharePoint
2 3 (7.50%) IIS
Applications
1 8 (20.00%) MS Office
1 8 (20.00%) MS Excel
2 4 (10.00%) MS Visio
2 4 (10.00%) MS PowerPoint
3 1 (2.50%) Spreadsheet
3 1 (2.50%) MS Project
Business Applications
1 5 (12.50%) Remedy ITSM
2 3 (7.50%) Remedy AR System
Cloud Services
1 3 (7.50%) SaaS
Communications & Networking
1 8 (20.00%) SMS
2 4 (10.00%) Internet
3 1 (2.50%) MPLS
3 1 (2.50%) WAN
Database & Business Intelligence
1 3 (7.50%) Crystal Reports
2 1 (2.50%) SQL Server Integration Services
2 1 (2.50%) SQL Server Analysis Services
2 1 (2.50%) SQL Server Reporting Services
Development Applications
1 8 (20.00%) Subversion
General
1 5 (12.50%) Finance
2 2 (5.00%) Manufacturing
3 1 (2.50%) Law
Job Titles
1 12 (30.00%) Analyst
2 11 (27.50%) Support Analyst
3 9 (22.50%) Applications Support
4 6 (15.00%) Service Desk Analyst
4 6 (15.00%) Applications Support Analyst
4 6 (15.00%) Service Analyst
5 3 (7.50%) Consultant
6 2 (5.00%) 1st Line Support
6 2 (5.00%) Support Engineer
6 2 (5.00%) Coordinator
6 2 (5.00%) Security Consultant
6 2 (5.00%) Project Coordinator
6 2 (5.00%) Desktop Engineer
6 2 (5.00%) Applications Support Engineer
6 2 (5.00%) Information Security Consultant
6 2 (5.00%) Remedy Specialist
6 2 (5.00%) Operations Engineer
6 2 (5.00%) 1st Line Support Analyst
6 2 (5.00%) Risk Consultant
7 1 (2.50%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 8 (20.00%) XML
1 8 (20.00%) XSLT
2 1 (2.50%) .NET
Miscellaneous
1 8 (20.00%) Enterprise Software
2 5 (12.50%) Management Information System
3 4 (10.00%) PMI
4 3 (7.50%) Analytical Skills
5 2 (5.00%) CESG
5 2 (5.00%) Economics
6 1 (2.50%) Data Centre
6 1 (2.50%) Computer Science
Operating Systems
1 5 (12.50%) Windows
2 4 (10.00%) Windows 7
3 1 (2.50%) Windows 8
3 1 (2.50%) Windows XP
Processes & Methodologies
1 25 (62.50%) Service Management
2 23 (57.50%) ITIL
3 9 (22.50%) Project Management
4 8 (20.00%) Data Analysis
5 7 (17.50%) Continuous Improvement
6 6 (15.00%) ITIL V3
7 5 (12.50%) Project Planning
8 4 (10.00%) Critical Success Factor
9 3 (7.50%) Analytics
9 3 (7.50%) Performance Tuning
9 3 (7.50%) Kalman Filter
9 3 (7.50%) Incident Management
9 3 (7.50%) Change Control
9 3 (7.50%) Workflow
9 3 (7.50%) E-Commerce
10 2 (5.00%) Change Management
10 2 (5.00%) Information Security
10 2 (5.00%) Procure-to-pay
11 1 (2.50%) SDLC
11 1 (2.50%) Test Strategy
Programming Languages
1 9 (22.50%) SQL
2 1 (2.50%) VB
2 1 (2.50%) C#
Qualifications
1 14 (35.00%) Security Cleared
2 11 (27.50%) SC Cleared
3 4 (10.00%) PMI Certification
3 4 (10.00%) Degree
4 3 (7.50%) CAPM
5 2 (5.00%) CISM
5 2 (5.00%) CISSP
5 2 (5.00%) ITIL Foundation Certificate
6 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 4 (10.00%) SLA
2 1 (2.50%) COBIT
System Software
1 1 (2.50%) Active Directory
Systems Management
1 6 (15.00%) OpenView Configuration Management
2 3 (7.50%) HP Operations Orchestration
Vendors
1 6 (15.00%) Microsoft
2 5 (12.50%) Remedy
3 4 (10.00%) BMC
4 3 (7.50%) HP
5 1 (2.50%) ServiceNow
5 1 (2.50%) FrontRange
5 1 (2.50%) Citrix