The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 97 117 106
Rank change year-on-year
+20 -11
Contract jobs citing ITSM 26 2 2
As % of all contract IT jobs located in Scotland 0.94% 0.082% 0.097%
As % of the Processes & Methodologies category 1.21% 0.11% 0.14%
Number of daily rates quoted 12 1 1
Average daily rate
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£325 £375 £105
Average daily rate % change year-on-year
-13.33% +257.14%
UK excluding London average daily rate £350 £355 £338
% change year-on-year
-1.40% +5.18%
Number of hourly rates quoted 3 0 0
Average hourly rate £13.14 - -
UK excluding London average hourly rate £16.75 £20.00 £14.08
% change year-on-year
-16.25% +42.02%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2146 1741 1433
As % of all contract IT jobs located in Scotland 77.64% 71.65% 69.70%
Number of daily rates quoted 1212 880 749
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £280 £260 £258
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 37 26 20
Average hourly rate £25.00 £17.93 £37.50
Average hourly rate % change year-on-year
+39.43% -52.18%
90% offered a hourly rate of more than £12.10 £11.22 £10.00
10% offered a hourly rate of more than £49.50 £180.00 £44.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 27 February 2015.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +11 10 £338 -10.00% 1
Edinburgh - 2 £350 - 5
North Lanarkshire - 1 - -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 27 February 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 33 (78.57%) Service Management
2 20 (47.62%) ITIL
3 11 (26.19%) SC Cleared
3 11 (26.19%) Security Cleared
4 10 (23.81%) Subversion
4 10 (23.81%) Enterprise Software
4 10 (23.81%) SMS
4 10 (23.81%) SQL
4 10 (23.81%) XML
4 10 (23.81%) XSLT
5 9 (21.43%) Data Analysis
6 8 (19.05%) Continuous Improvement
6 8 (19.05%) Finance
7 6 (14.29%) Remedy
7 6 (14.29%) Project Management
7 6 (14.29%) Remedy ITSM
8 5 (11.90%) Business Transformation
8 5 (11.90%) Microsoft
8 5 (11.90%) HP
9 4 (9.52%) Management Information System
9 4 (9.52%) Windows
9 4 (9.52%) MS Excel
9 4 (9.52%) BMC
9 4 (9.52%) OpenView Configuration Management
9 4 (9.52%) ITIL V3
9 4 (9.52%) HP Operations Orchestration
9 4 (9.52%) Incident Management
10 3 (7.14%) Project Planning
10 3 (7.14%) Degree
10 3 (7.14%) Windows 7

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.14%) IIS
2 2 (4.76%) SharePoint
Applications
1 4 (9.52%) MS Excel
2 3 (7.14%) MS Office
3 1 (2.38%) MS Project
3 1 (2.38%) Spreadsheet
Business Applications
1 6 (14.29%) Remedy ITSM
2 3 (7.14%) Remedy AR System
Cloud Services
1 2 (4.76%) SaaS
Communications & Networking
1 10 (23.81%) SMS
2 1 (2.38%) WAN
2 1 (2.38%) MPLS
Database & Business Intelligence
1 3 (7.14%) Crystal Reports
2 1 (2.38%) Data Warehouse
Development Applications
1 10 (23.81%) Subversion
General
1 8 (19.05%) Finance
2 3 (7.14%) Manufacturing
3 1 (2.38%) Banking
3 1 (2.38%) Multimedia
3 1 (2.38%) Law
Job Titles
1 12 (28.57%) Analyst
2 11 (26.19%) Support Analyst
3 9 (21.43%) Applications Support
4 6 (14.29%) Applications Support Analyst
5 5 (11.90%) Service Analyst
5 5 (11.90%) Consultant
5 5 (11.90%) Service Desk Analyst
6 3 (7.14%) Head of IT
6 3 (7.14%) Process Engineer
6 3 (7.14%) Automation Engineer
7 2 (4.76%) Risk Consultant
7 2 (4.76%) 1st Line Support Analyst
7 2 (4.76%) Remedy Specialist
7 2 (4.76%) Service Management Consultant
7 2 (4.76%) Information Security Consultant
7 2 (4.76%) Desktop Engineer
7 2 (4.76%) Applications Support Engineer
7 2 (4.76%) Coordinator
7 2 (4.76%) Project Manager
7 2 (4.76%) Management Consultant
Libraries, Frameworks & Software Standards
1 10 (23.81%) XML
1 10 (23.81%) XSLT
Miscellaneous
1 10 (23.81%) Enterprise Software
2 4 (9.52%) Management Information System
3 2 (4.76%) CESG
3 2 (4.76%) User Experience
3 2 (4.76%) Analytical Skills
4 1 (2.38%) SCADA
4 1 (2.38%) E-Learning
Operating Systems
1 4 (9.52%) Windows
2 3 (7.14%) Windows 7
3 1 (2.38%) Windows 8
Processes & Methodologies
1 33 (78.57%) Service Management
2 20 (47.62%) ITIL
3 9 (21.43%) Data Analysis
4 8 (19.05%) Continuous Improvement
5 6 (14.29%) Project Management
6 5 (11.90%) Business Transformation
7 4 (9.52%) ITIL V3
7 4 (9.52%) Incident Management
8 3 (7.14%) Project Planning
8 3 (7.14%) Workflow
8 3 (7.14%) Six Sigma
8 3 (7.14%) Disaster Recovery
8 3 (7.14%) Agile Software Development
8 3 (7.14%) Analytics
8 3 (7.14%) Performance Tuning
8 3 (7.14%) Kalman Filter
9 2 (4.76%) Change Management
9 2 (4.76%) Procure-to-pay
9 2 (4.76%) DevOps
9 2 (4.76%) E-Commerce
Programming Languages
1 10 (23.81%) SQL
Qualifications
1 11 (26.19%) SC Cleared
1 11 (26.19%) Security Cleared
2 3 (7.14%) Degree
3 2 (4.76%) CISM
3 2 (4.76%) CISSP
3 2 (4.76%) ITIL Foundation Certificate
4 1 (2.38%) Microsoft Certification
4 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 2 (4.76%) SLA
1 2 (4.76%) COBIT
Systems Management
1 4 (9.52%) OpenView Configuration Management
1 4 (9.52%) HP Operations Orchestration
Vendors
1 6 (14.29%) Remedy
2 5 (11.90%) Microsoft
2 5 (11.90%) HP
3 4 (9.52%) BMC
4 1 (2.38%) FrontRange
4 1 (2.38%) ServiceNow