The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 117 107 104
Rank change year-on-year
-10 -3
Contract jobs citing ITSM 10 7 4
As % of all contract IT jobs located in Scotland 0.36% 0.28% 0.15%
As % of the Processes & Methodologies category 0.47% 0.40% 0.23%
Number of daily rates quoted 7 2 2
Average daily rate
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of your Daily Rate
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£433 £500 £235
Average daily rate % change year-on-year
-13.50% +113.21%
90% offered a daily rate of more than £185 £460 £207
10% offered a daily rate of more than £471 £540 £262
UK excluding London average daily rate £424 £350 £325
% change year-on-year
+21.07% +7.69%
Number of hourly rates quoted 1 0 1
Average hourly rate £165.00 - £16.00
UK excluding London average hourly rate £15.88 £14.00 £15.50
% change year-on-year
+13.39% -9.67%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2130 1745 1721
As % of all contract IT jobs located in Scotland 76.43% 69.94% 65.74%
Number of daily rates quoted 1085 887 815
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £258 £250 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 29 38 68
Average hourly rate £22.50 £29.00 £17.50
Average hourly rate % change year-on-year
-22.41% +65.71%
90% offered a hourly rate of more than £11.93 £9.25 £9.50
10% offered a hourly rate of more than £165.00 £35.00 £42.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 22 August 2014.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow - 4 £185 -
Lanarkshire - - - -
Aberdeen - - - -
Edinburgh - - - -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 22 August 2014, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 23 (82.14%) Service Management
2 20 (71.43%) ITIL
3 8 (28.57%) Finance
3 8 (28.57%) Degree
4 7 (25.00%) Project Management
4 7 (25.00%) Microsoft
4 7 (25.00%) SQL
4 7 (25.00%) SQL Server
4 7 (25.00%) IIS
4 7 (25.00%) MS Office
5 6 (21.43%) Adobe
6 5 (17.86%) Service Delivery
6 5 (17.86%) Change Management
6 5 (17.86%) HP
6 5 (17.86%) Acrobat
6 5 (17.86%) Release Management
6 5 (17.86%) Security Cleared
7 4 (14.29%) SC Cleared
7 4 (14.29%) SCCM
7 4 (14.29%) Change Control
7 4 (14.29%) Incident Management
7 4 (14.29%) Remedy ITSM
7 4 (14.29%) Windows Server 2003
7 4 (14.29%) Remedy
7 4 (14.29%) Windows XP
7 4 (14.29%) Windows
7 4 (14.29%) Management Information System
8 3 (10.71%) InterSystems
8 3 (10.71%) OpenView Configuration Management
8 3 (10.71%) Six Sigma

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 7 (25.00%) IIS
Applications
1 7 (25.00%) MS Office
2 5 (17.86%) Acrobat
3 2 (7.14%) MS Excel
4 1 (3.57%) Adobe Captivate
Business Applications
1 4 (14.29%) Remedy ITSM
Communications & Networking
1 2 (7.14%) LAN
1 2 (7.14%) VPN
1 2 (7.14%) Wireless
2 1 (3.57%) Structured Cabling
Database & Business Intelligence
1 7 (25.00%) SQL Server
2 3 (10.71%) InterSystems Cache
General
1 8 (28.57%) Finance
2 1 (3.57%) Publishing
2 1 (3.57%) Banking
2 1 (3.57%) Multimedia
Job Titles
1 7 (25.00%) Analyst
2 6 (21.43%) Support Analyst
3 4 (14.29%) Author
3 4 (14.29%) Technical Author
4 3 (10.71%) Change Manager
4 3 (10.71%) Incident Manager
5 2 (7.14%) Automation Engineer
5 2 (7.14%) Technical Writer
5 2 (7.14%) Architect
5 2 (7.14%) Applications Support
5 2 (7.14%) Consultant
5 2 (7.14%) Solutions Architect
5 2 (7.14%) Applications Support Analyst
5 2 (7.14%) Team Leader
5 2 (7.14%) Service Manager
6 1 (3.57%) Technical Trainer
6 1 (3.57%) Senior Analyst
6 1 (3.57%) Senior Support Analyst
6 1 (3.57%) IT Support Analyst
6 1 (3.57%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (10.71%) .NET
2 2 (7.14%) Application Packaging
3 1 (3.57%) Flash
3 1 (3.57%) HTML
3 1 (3.57%) STL
3 1 (3.57%) HTML5
Miscellaneous
1 4 (14.29%) Management Information System
2 3 (10.71%) Computer Science
3 2 (7.14%) Blackberry
4 1 (3.57%) E-Learning
4 1 (3.57%) LIMS
4 1 (3.57%) NHS
4 1 (3.57%) CESG
Operating Systems
1 4 (14.29%) Windows Server 2003
1 4 (14.29%) Windows XP
1 4 (14.29%) Windows
2 2 (7.14%) Windows Server 2008
2 2 (7.14%) Windows Vista
Processes & Methodologies
1 23 (82.14%) Service Management
2 20 (71.43%) ITIL
3 7 (25.00%) Project Management
4 5 (17.86%) Service Delivery
4 5 (17.86%) Change Management
4 5 (17.86%) Release Management
5 4 (14.29%) Change Control
5 4 (14.29%) Incident Management
6 3 (10.71%) Six Sigma
6 3 (10.71%) Business Analysis
6 3 (10.71%) Continuous Improvement
7 2 (7.14%) Time Management
7 2 (7.14%) User Acceptance Testing
7 2 (7.14%) TOGAF
7 2 (7.14%) Software Distribution
7 2 (7.14%) CAE
7 2 (7.14%) PRINCE2
8 1 (3.57%) Information Security
8 1 (3.57%) Information Security Management
8 1 (3.57%) Security Management
Programming Languages
1 7 (25.00%) SQL
2 1 (3.57%) C
Qualifications
1 8 (28.57%) Degree
2 5 (17.86%) Security Cleared
3 4 (14.29%) SC Cleared
4 3 (10.71%) MCSE
4 3 (10.71%) Microsoft Certification
5 2 (7.14%) PMP
5 2 (7.14%) PMI Certification
6 1 (3.57%) CISM
6 1 (3.57%) PRINCE2 Certification
6 1 (3.57%) Citrix Certification
6 1 (3.57%) CISSP
6 1 (3.57%) PRINCE2 Practitioner
System Software
1 2 (7.14%) Microsoft App-V
Systems Management
1 4 (14.29%) SCCM
2 3 (10.71%) OpenView Configuration Management
2 3 (10.71%) HP Operations Orchestration
3 2 (7.14%) Systems Management Server (SMS)
3 2 (7.14%) OpenView
Vendors
1 7 (25.00%) Microsoft
2 6 (21.43%) Adobe
3 5 (17.86%) HP
4 4 (14.29%) Remedy
5 3 (10.71%) InterSystems
6 1 (3.57%) Citrix