The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 114 108 109
Rank change year-on-year
-6 +1
Contract jobs citing ITSM 15 9 5
As % of all contract IT jobs located in Scotland 0.54% 0.36% 0.19%
As % of the Processes & Methodologies category 0.72% 0.52% 0.28%
Number of daily rates quoted 11 2 3
Average daily rate
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£433 £500 £350
Average daily rate % change year-on-year
-13.50% +42.85%
UK excluding London average daily rate £425 £350 £325
% change year-on-year
+21.42% +7.69%
Number of hourly rates quoted 1 0 1
Average hourly rate £165.00 - £16.00
UK excluding London average hourly rate £15.00 £14.00 £16.50
% change year-on-year
+7.14% -15.15%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2081 1736 1756
As % of all contract IT jobs located in Scotland 75.37% 69.03% 67.67%
Number of daily rates quoted 1149 864 870
Average daily rate £375 £375 £340
Average daily rate % change year-on-year
- +10.29%
90% offered a daily rate of more than £248 £275 £225
10% offered a daily rate of more than £518 £500 £460
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 39 50 79
Average hourly rate £32.50 £30.00 £21.00
Average hourly rate % change year-on-year
+8.33% +42.85%
90% offered a hourly rate of more than £12.00 £9.25 £9.50
10% offered a hourly rate of more than £135.00 £36.00 £42.00
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

ITSM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 30 September 2014.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow - 4 £185 -
Edinburgh -6 2 £375 -25.00% 1
Aberdeen - - - -
Dundee - - - -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 30 September 2014, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (72.00%) ITIL
2 17 (68.00%) Service Management
3 8 (32.00%) HP
3 8 (32.00%) Security Cleared
4 7 (28.00%) SC Cleared
5 6 (24.00%) HP Operations Orchestration
5 6 (24.00%) OpenView Configuration Management
5 6 (24.00%) Finance
6 5 (20.00%) Incident Management
6 5 (20.00%) Degree
6 5 (20.00%) Change Management
6 5 (20.00%) Project Management
6 5 (20.00%) Microsoft
6 5 (20.00%) SQL
6 5 (20.00%) SQL Server
6 5 (20.00%) IIS
6 5 (20.00%) Continuous Improvement
7 4 (16.00%) Change Control
7 4 (16.00%) Remedy ITSM
7 4 (16.00%) SCCM
7 4 (16.00%) Windows
7 4 (16.00%) Windows XP
7 4 (16.00%) Windows Server 2003
7 4 (16.00%) Remedy
8 3 (12.00%) Service Delivery
8 3 (12.00%) Microsoft Certification
8 3 (12.00%) MCSE
8 3 (12.00%) MS Office
8 3 (12.00%) Computer Science
9 2 (8.00%) User Acceptance Testing

ITSM
Top Related IT Skills in Scotland by Category

For the 6 months to 30 September 2014, IT contractor jobs across the Scotland region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.00%) IIS
Applications
1 3 (12.00%) MS Office
2 2 (8.00%) MS Excel
3 1 (4.00%) Acrobat
Business Applications
1 4 (16.00%) Remedy ITSM
Communications & Networking
1 2 (8.00%) LAN
1 2 (8.00%) VPN
1 2 (8.00%) Wireless
2 1 (4.00%) Structured Cabling
Database & Business Intelligence
1 5 (20.00%) SQL Server
2 2 (8.00%) InterSystems Cache
General
1 6 (24.00%) Finance
2 2 (8.00%) Banking
Job Titles
1 5 (20.00%) Analyst
1 5 (20.00%) Automation Engineer
2 4 (16.00%) Support Analyst
2 4 (16.00%) Incident Manager
2 4 (16.00%) Process Engineer
3 3 (12.00%) Change Manager
4 2 (8.00%) Consultant
4 2 (8.00%) Solutions Architect
4 2 (8.00%) Architect
4 2 (8.00%) Service Manager
5 1 (4.00%) Information Specialist
5 1 (4.00%) Defect Manager
5 1 (4.00%) Project Manager
5 1 (4.00%) Author
5 1 (4.00%) Programme Manager
5 1 (4.00%) Technical Author
5 1 (4.00%) Applications Support
5 1 (4.00%) Service Analyst
5 1 (4.00%) Applications Support Analyst
5 1 (4.00%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 2 (8.00%) .NET
1 2 (8.00%) Application Packaging
Miscellaneous
1 3 (12.00%) Computer Science
2 2 (8.00%) Blackberry
3 1 (4.00%) LIMS
3 1 (4.00%) Management Information System
3 1 (4.00%) CESG
3 1 (4.00%) Data Structures
3 1 (4.00%) NHS
Operating Systems
1 4 (16.00%) Windows
1 4 (16.00%) Windows XP
1 4 (16.00%) Windows Server 2003
2 2 (8.00%) Windows Vista
2 2 (8.00%) Windows Server 2008
Processes & Methodologies
1 18 (72.00%) ITIL
2 17 (68.00%) Service Management
3 5 (20.00%) Incident Management
3 5 (20.00%) Change Management
3 5 (20.00%) Continuous Improvement
3 5 (20.00%) Project Management
4 4 (16.00%) Change Control
5 3 (12.00%) Service Delivery
6 2 (8.00%) TOGAF
6 2 (8.00%) Business Analysis
6 2 (8.00%) User Acceptance Testing
6 2 (8.00%) Time Management
6 2 (8.00%) PRINCE2
6 2 (8.00%) Six Sigma
6 2 (8.00%) CAE
6 2 (8.00%) Software Distribution
7 1 (4.00%) Mentoring
7 1 (4.00%) Information Security Management
7 1 (4.00%) Security Management
7 1 (4.00%) Information Security
Programming Languages
1 5 (20.00%) SQL
2 1 (4.00%) C
Qualifications
1 8 (32.00%) Security Cleared
2 7 (28.00%) SC Cleared
3 5 (20.00%) Degree
4 3 (12.00%) MCSE
4 3 (12.00%) Microsoft Certification
5 2 (8.00%) PMP
5 2 (8.00%) PMI Certification
6 1 (4.00%) CISM
6 1 (4.00%) PRINCE2 Practitioner
6 1 (4.00%) PRINCE2 Certification
6 1 (4.00%) ITIL Certification
6 1 (4.00%) Citrix Certification
6 1 (4.00%) CISSP
System Software
1 2 (8.00%) Microsoft App-V
Systems Management
1 6 (24.00%) OpenView Configuration Management
1 6 (24.00%) HP Operations Orchestration
2 4 (16.00%) SCCM
3 2 (8.00%) OpenView
3 2 (8.00%) Systems Management Server (SMS)
Vendors
1 8 (32.00%) HP
2 5 (20.00%) Microsoft
3 4 (16.00%) Remedy
4 2 (8.00%) InterSystems
5 1 (4.00%) Adobe
5 1 (4.00%) Citrix