The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
UK / Scotland
Rank 84 116 102
Rank change year-on-year
+32 -14
Contract jobs citing ITSM 21 13 26
As % of all contract IT jobs located in Scotland 1.21% 0.50% 0.95%
As % of the Processes & Methodologies category 1.44% 0.61% 1.17%
Number of daily rates quoted 19 9 11
Median daily rate £425 £410 £325
Median daily rate % change year-on-year
+3.65% +26.15%
UK excluding London median daily rate £375 £350 £373
% change year-on-year
+7.14% -6.04%
Number of hourly rates quoted 0 0 3
Median hourly rate - - £13.14
UK excluding London median hourly rate £13.00 £13.00 £15.75
% change year-on-year
- -17.46%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1462 2131 2215
As % of all contract IT jobs located in Scotland 84.02% 82.60% 80.93%
Number of daily rates quoted 871 1142 1258
Median daily rate £388 £388 £400
Median daily rate % change year-on-year
- -3.12%
90% offered a daily rate of more than £250 £265 £275
10% offered a daily rate of more than £500 £550 £500
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+1.87% -
Number of hourly rates quoted 26 22 40
Median hourly rate £45.00 £32.50 £22.50
Median hourly rate % change year-on-year
+38.46% +44.44%
90% offered a hourly rate of more than £14.50 £15.25 £12.10
10% offered a hourly rate of more than £66.00 £49.41 £47.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

ITSM
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 24 February 2017.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +27 9 £425 +36.00% 3
Renfrewshire +18 6 £319 -22.25% 1
Glasgow - 5 £400 - 1
West Dunbartonshire - 1 £415 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 24 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 44 (84.62%) ITIL
2 37 (71.15%) Service Management
3 21 (40.38%) Firewall
4 19 (36.54%) Security Cleared
5 18 (34.62%) Continuous Improvement
6 16 (30.77%) Finance
6 16 (30.77%) BMC
7 15 (28.85%) LAN
8 14 (26.92%) WAN
8 14 (26.92%) Windows
8 14 (26.92%) HP
8 14 (26.92%) SC Cleared
9 13 (25.00%) Microsoft
9 13 (25.00%) Windows Server
10 12 (23.08%) SQL
11 11 (21.15%) PowerShell
12 10 (19.23%) Problem Management
13 9 (17.31%) Supplier Management
14 8 (15.38%) BladeLogic
14 8 (15.38%) Puppet
14 8 (15.38%) HP Operations Orchestration
14 8 (15.38%) Python
14 8 (15.38%) Dell
14 8 (15.38%) JavaScript
14 8 (15.38%) Cisco
14 8 (15.38%) Juniper
14 8 (15.38%) CA
14 8 (15.38%) Middleware
14 8 (15.38%) Active Directory
14 8 (15.38%) Jython

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.92%) Blackberry Enterprise Server
1 1 (1.92%) MS Exchange
Applications
1 4 (7.69%) MS Excel
2 1 (1.92%) MS Office
Business Applications
1 6 (11.54%) Remedy ITSM
Cloud Services
1 1 (1.92%) Office 365
Communications & Networking
1 21 (40.38%) Firewall
2 15 (28.85%) LAN
3 14 (26.92%) WAN
4 6 (11.54%) HTTP
4 6 (11.54%) HTTPS
4 6 (11.54%) iSCSI
4 6 (11.54%) NAS
4 6 (11.54%) SAN
4 6 (11.54%) Wireless
5 4 (7.69%) BIG-IP
6 1 (1.92%) Junos
Database & Business Intelligence
1 6 (11.54%) SQL Server
General
1 16 (30.77%) Finance
2 5 (9.62%) Law
3 3 (5.77%) Telecoms
4 2 (3.85%) Banking
4 2 (3.85%) Retail
4 2 (3.85%) Retail Banking
Job Titles
1 15 (28.85%) Network Engineer
2 6 (11.54%) Build Engineer
3 5 (9.62%) Administrator
3 5 (9.62%) Automation Engineer
4 4 (7.69%) Consultant
5 3 (5.77%) Analyst
5 3 (5.77%) DV Cleared Network Engineer
5 3 (5.77%) IT Manager
5 3 (5.77%) SC Cleared Network Engineer
5 3 (5.77%) Technical Specialist
6 2 (3.85%) Data Centre Engineer
6 2 (3.85%) Data Centre Technician
6 2 (3.85%) Data Technician
6 2 (3.85%) IT Services Manager
6 2 (3.85%) Microsoft Consultant
6 2 (3.85%) Service Analyst
6 2 (3.85%) Service Design Manager
6 2 (3.85%) Service Manager
6 2 (3.85%) Technical Administrator
6 2 (3.85%) Technical Analyst
Libraries, Frameworks & Software Standards
1 8 (15.38%) Middleware
Miscellaneous
1 7 (13.46%) CMDB
2 4 (7.69%) Data Centre
3 3 (5.77%) Computer Science
3 3 (5.77%) Private Cloud
3 3 (5.77%) Public Cloud
4 1 (1.92%) Analytical Skills
4 1 (1.92%) Blackberry
Operating Systems
1 14 (26.92%) Windows
2 13 (25.00%) Windows Server
3 7 (13.46%) Windows Server 2008
3 7 (13.46%) Windows Server 2012
4 6 (11.54%) Linux
5 1 (1.92%) Windows 10
5 1 (1.92%) Windows 7
5 1 (1.92%) Windows 8
Processes & Methodologies
1 44 (84.62%) ITIL
2 37 (71.15%) Service Management
3 18 (34.62%) Continuous Improvement
4 10 (19.23%) Problem Management
5 9 (17.31%) Supplier Management
6 8 (15.38%) Service Design
7 7 (13.46%) Asset Management
7 7 (13.46%) Configuration Management
7 7 (13.46%) Incident Management
7 7 (13.46%) Migration
7 7 (13.46%) Workflow
8 6 (11.54%) Application Performance Management
8 6 (11.54%) Change Management
8 6 (11.54%) ITIL V3
8 6 (11.54%) Line Management
8 6 (11.54%) OO
8 6 (11.54%) Performance Management
8 6 (11.54%) Software Distribution
8 6 (11.54%) Virtual Environments
9 4 (7.69%) Data Centre Operations
Programming Languages
1 12 (23.08%) SQL
2 11 (21.15%) PowerShell
3 8 (15.38%) JavaScript
3 8 (15.38%) Jython
3 8 (15.38%) Python
Qualifications
1 19 (36.54%) Security Cleared
2 14 (26.92%) SC Cleared
3 7 (13.46%) DV Cleared
4 6 (11.54%) CCDP
4 6 (11.54%) CCIE
4 6 (11.54%) CCIP
4 6 (11.54%) CCNP
4 6 (11.54%) CCSA
4 6 (11.54%) CCSE
4 6 (11.54%) Cisco Certification
4 6 (11.54%) JNCIA
4 6 (11.54%) JNCIE
5 4 (7.69%) HP ASE
5 4 (7.69%) HP MASE
5 4 (7.69%) ITIL Certification
6 3 (5.77%) Degree
7 1 (1.92%) CISM
7 1 (1.92%) CISSP
Quality Assurance & Compliance
1 6 (11.54%) SLA
2 1 (1.92%) COBIT
2 1 (1.92%) Disclosure Scotland
2 1 (1.92%) ISO/IEC 27001
System Software
1 8 (15.38%) Active Directory
2 1 (1.92%) BitLocker
Systems Management
1 8 (15.38%) BladeLogic
1 8 (15.38%) HP Operations Orchestration
1 8 (15.38%) Puppet
1 8 (15.38%) SCOrch
2 6 (11.54%) FortiGate
3 3 (5.77%) SCCM
3 3 (5.77%) SCOM
3 3 (5.77%) WSUS
4 2 (3.85%) BMC PATROL
Vendors
1 16 (30.77%) BMC
2 14 (26.92%) HP
3 13 (25.00%) Microsoft
4 8 (15.38%) CA
4 8 (15.38%) Cisco
4 8 (15.38%) Dell
4 8 (15.38%) Juniper
5 6 (11.54%) CheckPoint
5 6 (11.54%) F5
5 6 (11.54%) Fortinet
5 6 (11.54%) Remedy
5 6 (11.54%) Riverbed
6 4 (7.69%) Aruba
7 3 (5.77%) ServiceNow
8 1 (1.92%) Mitel
8 1 (1.92%) VMware