The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 128 123 122
Rank change year-on-year
-5 -1
Contract jobs citing ITSM 22 16 11
As % of all contract IT jobs located in Scotland 0.75% 0.53% 0.40%
As % of the Processes & Methodologies category 0.89% 0.66% 0.51%
Number of daily rates quoted 12 8 8
Median daily rate £425 £255 £320
Median daily rate % change year-on-year
+66.66% -20.31%
90% offered a daily rate of more than £321 £145 £157
10% offered a daily rate of more than £495 £391 £467
UK excluding London median daily rate £375 £387 £368
% change year-on-year
-3.10% +5.30%
Number of hourly rates quoted 0 1 2
Median hourly rate - £20.00 £23.75
Median hourly rate % change year-on-year
- -15.78%
UK excluding London median hourly rate £22.85 £14.13 £19.00
% change year-on-year
+61.76% -25.65%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2468 2418 2150
As % of all contract IT jobs located in Scotland 83.72% 80.25% 78.87%
Number of daily rates quoted 1421 1235 1184
Median daily rate £370 £360 £375
Median daily rate % change year-on-year
+2.77% -4.00%
90% offered a daily rate of more than £245 £263 £255
10% offered a daily rate of more than £500 £475 £500
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 52 65 37
Median hourly rate £37.50 £30.50 £25.00
Median hourly rate % change year-on-year
+22.95% +22.00%
90% offered a hourly rate of more than £14.01 £13.00 £14.00
10% offered a hourly rate of more than £43.00 £40.38 £38.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

ITSM
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 30 June 2016.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -1 11 £450 +35.84% 5
Glasgow +1 4 - -
Renfrewshire -40 4 £323 +34.37%
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 30 June 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 42 (76.36%) Service Management
2 41 (74.55%) ITIL
3 15 (27.27%) CA
3 15 (27.27%) HP
4 14 (25.45%) SLA
4 14 (25.45%) JavaScript
5 13 (23.64%) Windows
5 13 (23.64%) Middleware
6 12 (21.82%) Service Delivery
6 12 (21.82%) Finance
6 12 (21.82%) SQL
6 12 (21.82%) Banking
6 12 (21.82%) Supplier Management
6 12 (21.82%) SC Cleared
6 12 (21.82%) Security Cleared
6 12 (21.82%) ITIL V3
7 11 (20.00%) HP Operations Orchestration
7 11 (20.00%) Puppet
7 11 (20.00%) SCOrch
7 11 (20.00%) Public Cloud
7 11 (20.00%) PowerShell
7 11 (20.00%) BladeLogic
7 11 (20.00%) Jython
7 11 (20.00%) SQL Server
7 11 (20.00%) Dell
7 11 (20.00%) Python
7 11 (20.00%) BMC
8 10 (18.18%) Microsoft
9 8 (14.55%) Software Distribution
9 8 (14.55%) NAS

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.82%) IIS
1 1 (1.82%) Skype for Business
Applications
1 5 (9.09%) MS Excel
2 4 (7.27%) MS Project
3 2 (3.64%) MS Office
Business Applications
1 2 (3.64%) Remedy ITSM
Cloud Services
1 2 (3.64%) SaaS
Communications & Networking
1 8 (14.55%) Firewall
1 8 (14.55%) HTTP
1 8 (14.55%) HTTPS
1 8 (14.55%) iSCSI
1 8 (14.55%) NAS
1 8 (14.55%) SAN
2 2 (3.64%) LAN
2 2 (3.64%) WAN
Database & Business Intelligence
1 11 (20.00%) SQL Server
2 1 (1.82%) SQL Server 2005
Development Applications
1 1 (1.82%) Visual Studio
General
1 12 (21.82%) Banking
1 12 (21.82%) Finance
2 3 (5.45%) Retail
2 3 (5.45%) Retail Banking
Job Titles
1 24 (43.64%) Service Manager
2 13 (23.64%) IT Manager
3 12 (21.82%) IT Services Manager
4 10 (18.18%) Service Transition Manager
4 10 (18.18%) Transition Manager
5 6 (10.91%) Delivery Manager
6 5 (9.09%) Services Delivery Manager
7 3 (5.45%) Analyst
7 3 (5.45%) Automation Engineer
7 3 (5.45%) Consultant
7 3 (5.45%) Implementation Engineer
7 3 (5.45%) Management Consultant
7 3 (5.45%) Service Management Consultant
7 3 (5.45%) Software Engineer
7 3 (5.45%) Supplier Manager
8 2 (3.64%) Architect
8 2 (3.64%) Business Analyst
8 2 (3.64%) Engagement Manager
9 1 (1.82%) Developer
9 1 (1.82%) Service Analyst
Libraries, Frameworks & Software Standards
1 13 (23.64%) Middleware
2 3 (5.45%) Regular Expression
3 1 (1.82%) .NET
3 1 (1.82%) Web Services
Miscellaneous
1 11 (20.00%) Public Cloud
2 4 (7.27%) Analytical Skills
3 3 (5.45%) User Experience
4 2 (3.64%) Computer Science
4 2 (3.64%) Enterprise Software
5 1 (1.82%) Data Centre
5 1 (1.82%) Statistics
5 1 (1.82%) Video Conferencing
5 1 (1.82%) Virtual Team
Operating Systems
1 13 (23.64%) Windows
2 8 (14.55%) Windows Server
3 3 (5.45%) Unix
4 2 (3.64%) AIX
4 2 (3.64%) HPUX
4 2 (3.64%) Linux
4 2 (3.64%) Solaris
5 1 (1.82%) Windows 7
Processes & Methodologies
1 42 (76.36%) Service Management
2 41 (74.55%) ITIL
3 12 (21.82%) ITIL V3
3 12 (21.82%) Service Delivery
3 12 (21.82%) Supplier Management
4 8 (14.55%) Software Distribution
4 8 (14.55%) Virtual Environments
5 7 (12.73%) Continuous Improvement
5 7 (12.73%) OO
5 7 (12.73%) Service Design
6 6 (10.91%) Performance Management
6 6 (10.91%) Project Management
7 5 (9.09%) TOGAF
8 4 (7.27%) Non-Functional Testing
8 4 (7.27%) Stakeholder Management
9 3 (5.45%) Agile Software Development
9 3 (5.45%) Business Transformation
9 3 (5.45%) Portfolio Management
9 3 (5.45%) PRINCE2
9 3 (5.45%) Test Strategy
Programming Languages
1 14 (25.45%) JavaScript
2 12 (21.82%) SQL
3 11 (20.00%) Jython
3 11 (20.00%) PowerShell
3 11 (20.00%) Python
4 3 (5.45%) C
4 3 (5.45%) C++
4 3 (5.45%) Groovy
4 3 (5.45%) Java
4 3 (5.45%) Perl
4 3 (5.45%) PHP
4 3 (5.45%) VBScript
Qualifications
1 12 (21.82%) SC Cleared
1 12 (21.82%) Security Cleared
2 5 (9.09%) Degree
3 4 (7.27%) DV Cleared
4 2 (3.64%) ITIL Certification
5 1 (1.82%) Citrix Certification
5 1 (1.82%) MCSE
5 1 (1.82%) Microsoft Certification
5 1 (1.82%) OCA
5 1 (1.82%) Oracle Certification
Quality Assurance & Compliance
1 14 (25.45%) SLA
2 3 (5.45%) COBIT
2 3 (5.45%) Disclosure Scotland
System Software
1 8 (14.55%) Active Directory
2 1 (1.82%) Virtual Servers
Systems Management
1 11 (20.00%) BladeLogic
1 11 (20.00%) HP Operations Orchestration
1 11 (20.00%) Puppet
1 11 (20.00%) SCOrch
2 5 (9.09%) SCCM
3 4 (7.27%) OpenView Configuration Management
3 4 (7.27%) WSUS
4 2 (3.64%) HP SiteScope
4 2 (3.64%) Unicenter
Vendors
1 15 (27.27%) CA
1 15 (27.27%) HP
2 11 (20.00%) BMC
2 11 (20.00%) Dell
3 10 (18.18%) Microsoft
4 5 (9.09%) ServiceNow
5 4 (7.27%) Symantec
6 3 (5.45%) FrontRange
7 2 (3.64%) Compuware
7 2 (3.64%) Oracle
7 2 (3.64%) Remedy
7 2 (3.64%) SAP
8 1 (1.82%) Becrypt
8 1 (1.82%) Citrix
8 1 (1.82%) FireEye