The table below looks at the statistics for ITSM skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 109 112 108
Rank change year-on-year
+3 -4
Contract jobs citing ITSM 39 20 16
As % of all contract IT jobs located in Scotland 1.31% 0.67% 0.60%
As % of the Processes & Methodologies category 1.57% 0.84% 0.78%
Number of daily rates quoted 25 7 11
Median daily rate £425 £275 £295
Median daily rate % change year-on-year
+54.54% -6.77%
90% offered a daily rate of more than £130 £140 £155
10% offered a daily rate of more than £465 £410 £340
UK excluding London median daily rate £385 £375 £363
% change year-on-year
+2.66% +3.44%
Number of hourly rates quoted 3 4 2
Median hourly rate £13.73 £13.14 £23.75
Median hourly rate % change year-on-year
+4.45% -44.67%
90% offered a hourly rate of more than £13.51 £12.41 £22.75
10% offered a hourly rate of more than £19.15 £17.94 £24.75
UK excluding London median hourly rate £13.45 £13.14 £18.00
% change year-on-year
+2.35% -27.00%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2479 2370 2055
As % of all contract IT jobs located in Scotland 83.08% 79.18% 76.42%
Number of daily rates quoted 1416 1286 1099
Median daily rate £385 £375 £375
Median daily rate % change year-on-year
+2.66% -
90% offered a daily rate of more than £260 £250 £250
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 57 64 28
Median hourly rate £37.75 £30.50 £30.00
Median hourly rate % change year-on-year
+23.77% +1.66%
90% offered a hourly rate of more than £13.73 £12.10 £18.00
10% offered a hourly rate of more than £46.00 £40.00 £180.00
UK excluding London median hourly rate £36.00 £31.00 £31.50
% change year-on-year
+16.12% -1.58%

ITSM
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Scotland

ITSM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Scotland region.

ITSM Daily Rate Trend in Scotland

ITSM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Scotland region over the 3 months to 3 May 2016.

ITSM Daily Rate Histogram in Scotland

ITSM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Scotland region.

ITSM Hourly Rate Trend in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -2 13 £425 +54.54% 8
Renfrewshire -28 12 £410 -
Glasgow +2 7 - - 1
South Lanarkshire - 1 £120 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Scotland

For the 6 months to 3 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 37 (78.72%) ITIL
2 34 (72.34%) Service Management
3 15 (31.91%) SQL
4 13 (27.66%) HP
4 13 (27.66%) CA
5 12 (25.53%) Security Cleared
6 11 (23.40%) PowerShell
6 11 (23.40%) SC Cleared
6 11 (23.40%) HP Operations Orchestration
6 11 (23.40%) Puppet
6 11 (23.40%) BladeLogic
6 11 (23.40%) Dell
6 11 (23.40%) Python
6 11 (23.40%) JavaScript
6 11 (23.40%) SQL Server
6 11 (23.40%) Windows
6 11 (23.40%) Jython
6 11 (23.40%) BMC
6 11 (23.40%) Middleware
6 11 (23.40%) SCOrch
6 11 (23.40%) Public Cloud
7 10 (21.28%) SLA
7 10 (21.28%) Microsoft
8 9 (19.15%) Finance
8 9 (19.15%) Service Delivery
8 9 (19.15%) Supplier Management
8 9 (19.15%) ITIL V3
9 8 (17.02%) NAS
9 8 (17.02%) iSCSI
9 8 (17.02%) Firewall

ITSM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.38%) IIS
2 1 (2.13%) SharePoint
2 1 (2.13%) Skype for Business
Applications
1 5 (10.64%) MS Excel
2 4 (8.51%) MS Project
3 1 (2.13%) MS Office
Business Applications
1 2 (4.26%) Remedy ITSM
Cloud Services
1 2 (4.26%) SaaS
Communications & Networking
1 8 (17.02%) Firewall
1 8 (17.02%) HTTP
1 8 (17.02%) HTTPS
1 8 (17.02%) iSCSI
1 8 (17.02%) NAS
1 8 (17.02%) SAN
2 2 (4.26%) LAN
2 2 (4.26%) WAN
Database & Business Intelligence
1 11 (23.40%) SQL Server
2 1 (2.13%) SQL Server 2005
2 1 (2.13%) SQL Server Analysis Services
2 1 (2.13%) SQL Server Integration Services
2 1 (2.13%) SQL Server Reporting Services
Development Applications
1 1 (2.13%) Visual Studio
General
1 9 (19.15%) Finance
2 2 (4.26%) Banking
3 1 (2.13%) Retail
3 1 (2.13%) Retail Banking
Job Titles
1 19 (40.43%) Service Manager
2 11 (23.40%) IT Manager
2 11 (23.40%) IT Services Manager
3 9 (19.15%) Service Transition Manager
3 9 (19.15%) Transition Manager
4 3 (6.38%) Automation Engineer
4 3 (6.38%) Consultant
4 3 (6.38%) Management Consultant
4 3 (6.38%) Service Management Consultant
4 3 (6.38%) Software Engineer
4 3 (6.38%) Supplier Manager
5 2 (4.26%) Analyst
5 2 (4.26%) Applications Support
5 2 (4.26%) Architect
5 2 (4.26%) Delivery Manager
5 2 (4.26%) Desktop Support
5 2 (4.26%) Engagement Manager
5 2 (4.26%) Services Delivery Manager
6 1 (2.13%) Desktop Analyst
6 1 (2.13%) Network Architect
Libraries, Frameworks & Software Standards
1 11 (23.40%) Middleware
2 2 (4.26%) .NET
3 1 (2.13%) Web Services
Miscellaneous
1 11 (23.40%) Public Cloud
2 3 (6.38%) Analytical Skills
2 3 (6.38%) Computer Science
3 2 (4.26%) Driving Licence
3 2 (4.26%) Statistics
4 1 (2.13%) Data Centre
4 1 (2.13%) Management Information System
4 1 (2.13%) NHS
4 1 (2.13%) Private Cloud
4 1 (2.13%) User Experience
4 1 (2.13%) Video Conferencing
Operating Systems
1 11 (23.40%) Windows
2 8 (17.02%) Windows Server
3 2 (4.26%) Windows 7
4 1 (2.13%) Windows 8
Processes & Methodologies
1 37 (78.72%) ITIL
2 34 (72.34%) Service Management
3 9 (19.15%) ITIL V3
3 9 (19.15%) Service Delivery
3 9 (19.15%) Supplier Management
4 8 (17.02%) Software Distribution
5 7 (14.89%) Continuous Improvement
5 7 (14.89%) OO
5 7 (14.89%) Project Management
6 5 (10.64%) Stakeholder Management
6 5 (10.64%) TOGAF
7 4 (8.51%) Incident Management
7 4 (8.51%) Service Design
8 3 (6.38%) Asset Management
8 3 (6.38%) Change Control
8 3 (6.38%) IT Governance
8 3 (6.38%) Problem Management
8 3 (6.38%) Server Virtualisation
8 3 (6.38%) Software Engineering
8 3 (6.38%) Test Strategy
Programming Languages
1 15 (31.91%) SQL
2 11 (23.40%) JavaScript
2 11 (23.40%) Jython
2 11 (23.40%) PowerShell
2 11 (23.40%) Python
3 1 (2.13%) C
3 1 (2.13%) C#
3 1 (2.13%) VB
3 1 (2.13%) VB.NET
Qualifications
1 12 (25.53%) Security Cleared
2 11 (23.40%) SC Cleared
3 7 (14.89%) Degree
4 4 (8.51%) DV Cleared
5 3 (6.38%) Citrix Certification
5 3 (6.38%) MCSE
5 3 (6.38%) Microsoft Certification
6 1 (2.13%) HND
6 1 (2.13%) ITIL Foundation Certificate
6 1 (2.13%) OCA
6 1 (2.13%) Oracle Certification
Quality Assurance & Compliance
1 10 (21.28%) SLA
2 5 (10.64%) Disclosure Scotland
3 3 (6.38%) COBIT
System Software
1 8 (17.02%) Active Directory
2 2 (4.26%) Microsoft App-V
Systems Management
1 11 (23.40%) BladeLogic
1 11 (23.40%) HP Operations Orchestration
1 11 (23.40%) Puppet
1 11 (23.40%) SCOrch
2 7 (14.89%) SCCM
3 4 (8.51%) OpenView Configuration Management
3 4 (8.51%) WSUS
Vendors
1 13 (27.66%) CA
1 13 (27.66%) HP
2 11 (23.40%) BMC
2 11 (23.40%) Dell
3 10 (21.28%) Microsoft
4 5 (10.64%) ServiceNow
5 4 (8.51%) Symantec
6 3 (6.38%) Citrix
6 3 (6.38%) FrontRange
7 2 (4.26%) Remedy
8 1 (2.13%) Becrypt
8 1 (2.13%) FireEye