The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 60 51 87
Rank change year-on-year
-9 +36
Contract jobs citing Service Delivery 62 88 45
As % of all contract IT jobs located in Scotland 2.85% 2.75% 1.63%
As % of the Processes & Methodologies category 3.49% 3.34% 2.09%
Number of daily rates quoted 28 35 31
Median daily rate £435 £375 £320
Median daily rate % change year-on-year
+15.93% +17.18%
90% offered a daily rate of more than £329 £122 £170
10% offered a daily rate of more than £483 £550 £700
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.14%
Number of hourly rates quoted 3 0 1
Median hourly rate £17.50 - £13.00
UK excluding London median hourly rate £17.00 £16.00 £15.00
% change year-on-year
+6.25% +6.66%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1776 2634 2149
As % of all contract IT jobs located in Scotland 81.62% 82.26% 77.83%
Number of daily rates quoted 1069 1383 1170
Median daily rate £375 £375 £375
Median daily rate % change year-on-year
-0.13% -
90% offered a daily rate of more than £275 £265 £250
10% offered a daily rate of more than £475 £500 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 45 54 41
Median hourly rate £38.50 £35.00 £32.50
Median hourly rate % change year-on-year
+10.00% +7.69%
90% offered a hourly rate of more than £11.98 £12.35 £12.00
10% offered a hourly rate of more than £47.25 £50.00 £135.00
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

Service Delivery
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Scotland region.

Service Delivery Daily Rate Trend in Scotland

Service Delivery
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Scotland region over the 3 months to 29 September 2016.

Service Delivery Daily Rate Histogram in Scotland

Service Delivery
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Scotland region.

Service Delivery Hourly Rate Trend in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -9 23 £450 +16.12% 2
Glasgow +17 17 £150 -50.00% 6
Renfrewshire -15 15 £440 +35.38%
North Lanarkshire - 2 - -
Aberdeen -2 1 £148 -73.18% 1
Argyll and Bute - 1 - -
South Ayrshire - 1 £400 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 29 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Delivery.

1 44 (34.11%) ITIL
2 39 (30.23%) Project Management
3 32 (24.81%) Service Management
3 32 (24.81%) Security Cleared
4 29 (22.48%) Finance
4 29 (22.48%) ITIL V3
5 28 (21.71%) Windows
6 26 (20.16%) SC Cleared
7 22 (17.05%) JSP 440
7 22 (17.05%) Six Sigma
7 22 (17.05%) OpenStack
8 21 (16.28%) HP
8 21 (16.28%) Agile Software Development
9 20 (15.50%) Unix
10 18 (13.95%) IBM
10 18 (13.95%) Stakeholder Management
10 18 (13.95%) Analytical Skills
11 17 (13.18%) Degree
12 16 (12.40%) Data Centre
13 15 (11.63%) Banking
13 15 (11.63%) Microsoft
13 15 (11.63%) Management Information System
14 14 (10.85%) SLA
14 14 (10.85%) Computer Science
15 13 (10.08%) ISPF
15 13 (10.08%) FTP
15 13 (10.08%) JCL
15 13 (10.08%) Mainframe
15 13 (10.08%) Time Sharing Option
16 12 (9.30%) Service Design

Service Delivery
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (17.05%) OpenStack
2 6 (4.65%) MS Exchange
3 5 (3.88%) Apache
3 5 (3.88%) WebSphere
3 5 (3.88%) WebSphere Application Server
4 4 (3.10%) AquaLogic
4 4 (3.10%) JBoss
4 4 (3.10%) MQSeries
4 4 (3.10%) Oracle Application Server
4 4 (3.10%) Oracle HTTP Server
4 4 (3.10%) Tuxedo
4 4 (3.10%) WebLogic
4 4 (3.10%) WebLogic Portal
5 2 (1.55%) CICS
5 2 (1.55%) CMS
5 2 (1.55%) Sitecore CMS
6 1 (0.78%) Exchange Server 2010
6 1 (0.78%) SharePoint
6 1 (0.78%) SharePoint Server
6 1 (0.78%) WebSphere Process Server
Applications
1 9 (6.98%) MS Excel
2 4 (3.10%) MS Office
3 2 (1.55%) Spreadsheet
Business Applications
1 4 (3.10%) OpenText MBPM
2 1 (0.78%) Dynamics CRM
Cloud Services
1 3 (2.33%) Office 365
Communications & Networking
1 13 (10.08%) FTP
2 6 (4.65%) LAN
2 6 (4.65%) SSL
2 6 (4.65%) WAN
3 4 (3.10%) Cisco ASA
3 4 (3.10%) Cisco IOS
3 4 (3.10%) EIGRP
3 4 (3.10%) Firewall
3 4 (3.10%) Internet
3 4 (3.10%) Network Security
3 4 (3.10%) OSPF
3 4 (3.10%) TCP/IP
4 2 (1.55%) DHCP
4 2 (1.55%) DNS
4 2 (1.55%) Intranet
4 2 (1.55%) WLAN
5 1 (0.78%) BIG-IP
5 1 (0.78%) CTI
5 1 (0.78%) SSH
5 1 (0.78%) VoIP
Database & Business Intelligence
1 5 (3.88%) Spatial Data
2 3 (2.33%) GIS
2 3 (2.33%) SQL Server
3 2 (1.55%) Oracle Database
4 1 (0.78%) DB2
4 1 (0.78%) EDRMS
4 1 (0.78%) Oracle Database 10g
4 1 (0.78%) Oracle Database 11g
4 1 (0.78%) PowerPivot
4 1 (0.78%) Relational Database
4 1 (0.78%) SQL Server 2008
Development Applications
1 4 (3.10%) Build Forge
2 3 (2.33%) Ant
2 3 (2.33%) Git (software)
2 3 (2.33%) Jenkins
2 3 (2.33%) Maven
2 3 (2.33%) Subversion
3 2 (1.55%) ProC
4 1 (0.78%) ClearCase
4 1 (0.78%) ClearQuest
General
1 29 (22.48%) Finance
2 15 (11.63%) Banking
3 12 (9.30%) Law
4 2 (1.55%) Billing
4 2 (1.55%) Marketing
5 1 (0.78%) Back Office
5 1 (0.78%) Military
5 1 (0.78%) Publishing
5 1 (0.78%) Retail
Job Titles
1 14 (10.85%) Analyst
2 13 (10.08%) Developer
3 12 (9.30%) Consultant
4 11 (8.53%) Architect
4 11 (8.53%) Infrastructure Engineer
5 10 (7.75%) Service Manager
5 10 (7.75%) Technical Developer
6 8 (6.20%) Service Architect
7 7 (5.43%) Business Analyst
8 5 (3.88%) Delivery Manager
8 5 (3.88%) Services Delivery Manager
9 4 (3.10%) Network Engineer
10 3 (2.33%) Cisco Engineer
10 3 (2.33%) Cisco Network Engineer
10 3 (2.33%) Linux Specialist
10 3 (2.33%) Research Consultant
10 3 (2.33%) Security Specialist
10 3 (2.33%) Support Engineer
10 3 (2.33%) Unix Specialist
10 3 (2.33%) User Researcher
Libraries, Frameworks & Software Standards
1 13 (10.08%) ISPF
2 6 (4.65%) Middleware
3 4 (3.10%) IBM Integration Bus
3 4 (3.10%) J2EE
4 3 (2.33%) Java EE
5 1 (0.78%) .NET
5 1 (0.78%) ASP.NET
5 1 (0.78%) ASP.NET MVC
5 1 (0.78%) SAML
5 1 (0.78%) VXML
Miscellaneous
1 18 (13.95%) Analytical Skills
2 16 (12.40%) Data Centre
3 15 (11.63%) Management Information System
4 14 (10.85%) Computer Science
5 13 (10.08%) Mainframe
6 12 (9.30%) iSeries
6 12 (9.30%) Tandem
7 9 (6.98%) User Experience
8 4 (3.10%) Cryptography
9 2 (1.55%) Blackberry
9 2 (1.55%) Virtual Team
10 1 (0.78%) Hybrid Cloud
10 1 (0.78%) IBM Mainframe
10 1 (0.78%) IVR
10 1 (0.78%) Mobile App
Operating Systems
1 28 (21.71%) Windows
2 20 (15.50%) Unix
3 11 (8.53%) Windows Server
4 9 (6.98%) Linux
5 8 (6.20%) AIX
6 7 (5.43%) Solaris
7 5 (3.88%) Windows 7
8 4 (3.10%) OS/390
9 3 (2.33%) HPUX
10 2 (1.55%) Windows Server 2008
10 2 (1.55%) zOS
11 1 (0.78%) Android
11 1 (0.78%) Apple iOS
11 1 (0.78%) Red Hat Enterprise Linux
11 1 (0.78%) Windows 10
11 1 (0.78%) Windows 8
11 1 (0.78%) Windows XP
Processes & Methodologies
1 44 (34.11%) ITIL
2 39 (30.23%) Project Management
3 32 (24.81%) Service Management
4 29 (22.48%) ITIL V3
5 22 (17.05%) Six Sigma
6 21 (16.28%) Agile Software Development
7 18 (13.95%) Stakeholder Management
8 12 (9.30%) Service Design
9 9 (6.98%) Change Management
9 9 (6.98%) Continuous Improvement
9 9 (6.98%) ITSM
10 8 (6.20%) Scrum
10 8 (6.20%) User Stories
11 7 (5.43%) Agile Project Management
12 6 (4.65%) BDD
12 6 (4.65%) Business Analysis
12 6 (4.65%) Network Management
13 5 (3.88%) Human Factors
13 5 (3.88%) Incident Management
13 5 (3.88%) PRINCE2
Programming Languages
1 13 (10.08%) JCL
2 8 (6.20%) Java
3 7 (5.43%) Perl
4 6 (4.65%) Shell Script
5 4 (3.10%) C
5 4 (3.10%) C++
6 3 (2.33%) SQL
7 1 (0.78%) C#
Qualifications
1 32 (24.81%) Security Cleared
2 26 (20.16%) SC Cleared
3 17 (13.18%) Degree
4 6 (4.65%) CCNA
4 6 (4.65%) Cisco Certification
5 4 (3.10%) CCNP
6 3 (2.33%) PRINCE2 Certification
7 2 (1.55%) A+ Certification
7 2 (1.55%) ACSA
7 2 (1.55%) BPSS Clearance
7 2 (1.55%) CCENT
7 2 (1.55%) ITIL Certification
7 2 (1.55%) MCITP
7 2 (1.55%) MCSA
7 2 (1.55%) MCSE
7 2 (1.55%) MCTS
7 2 (1.55%) Microsoft Certification
7 2 (1.55%) Network+ Certification
7 2 (1.55%) PMP
7 2 (1.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (17.05%) JSP 440
2 14 (10.85%) SLA
3 7 (5.43%) Disclosure Scotland
4 5 (3.88%) QA
5 3 (2.33%) Sarbanes-Oxley
6 1 (0.78%) Data Quality
System Software
1 13 (10.08%) Time Sharing Option
2 7 (5.43%) Active Directory
3 2 (1.55%) Hyper-V
3 2 (1.55%) VMware Infrastructure
Systems Management
1 4 (3.10%) BladeLogic
1 4 (3.10%) SCCM
2 3 (2.33%) HP Fortify
2 3 (2.33%) QRadar
3 2 (1.55%) Backup Exec
3 2 (1.55%) Norton AntiVirus
3 2 (1.55%) Oracle Identity Management
3 2 (1.55%) Oracle Identity Manager
Vendors
1 21 (16.28%) HP
2 18 (13.95%) IBM
3 15 (11.63%) Microsoft
4 12 (9.30%) Oracle
5 9 (6.98%) Cisco
6 6 (4.65%) Axway
7 5 (3.88%) CA
8 4 (3.10%) Fujitsu
8 4 (3.10%) Intel Security
8 4 (3.10%) Sun
9 3 (2.33%) Nimsoft
9 3 (2.33%) Splunk
10 2 (1.55%) Apple
10 2 (1.55%) Citrix
10 2 (1.55%) Dell
10 2 (1.55%) IBM Sterling
10 2 (1.55%) PeopleSoft
10 2 (1.55%) Sitecore
10 2 (1.55%) Sophos
10 2 (1.55%) VMware