The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 71 91 92
Rank change year-on-year
+20 +1
Contract jobs citing Service Delivery 59 22 20
As % of all contract IT jobs located in Scotland 2.15% 0.88% 0.75%
As % of the Processes & Methodologies category 2.82% 1.26% 1.14%
Number of daily rates quoted 40 6 5
Average daily rate
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£350 £294 £425
Average daily rate % change year-on-year
+19.14% -30.88%
90% offered a daily rate of more than £172 £185 £347
10% offered a daily rate of more than £700 £413 £440
UK excluding London average daily rate £375 £343 £350
% change year-on-year
+9.48% -2.14%
Number of hourly rates quoted 1 1 2
Average hourly rate £13.00 £17.50 £12.50
Average hourly rate % change year-on-year
-25.71% +40.00%
UK excluding London average hourly rate £14.50 £20.75 £18.74
% change year-on-year
-30.12% +10.74%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2095 1752 1759
As % of all contract IT jobs located in Scotland 76.29% 70.11% 66.00%
Number of daily rates quoted 1060 891 835
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £255 £250 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 27 37 70
Average hourly rate £20.50 £29.00 £17.58
Average hourly rate % change year-on-year
-29.31% +64.96%
90% offered a hourly rate of more than £11.70 £9.25 £9.50
10% offered a hourly rate of more than £165.00 £35.30 £42.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Scotland region.

Service Delivery Daily Rate Trend in Scotland

Service Delivery
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Scotland region over the 3 months to 20 August 2014.

Service Delivery Daily Rate Histogram in Scotland

Service Delivery
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Scotland region.

Service Delivery Hourly Rate Trend in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +14 29 £250 -50.10% 7
Edinburgh +1 20 £400 - 4
West Lothian -1 1 - - 1
Inverclyde - 1 - -
North Lanarkshire - - - -
Argyll and Bute - - - -
Perth and Kinross - - - -
Stirling - - - -
Aberdeenshire - - - -
Fife - - - -
Aberdeen - - - - 3
Dundee - - - - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 20 August 2014, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 37 (31.62%) ITIL
2 29 (24.79%) Finance
3 27 (23.08%) Microsoft
4 26 (22.22%) Windows
5 25 (21.37%) Project Management
6 23 (19.66%) Service Management
7 18 (15.38%) Security Cleared
8 16 (13.68%) MS Excel
9 15 (12.82%) SC Cleared
10 14 (11.97%) SQL
10 14 (11.97%) SQL Server
10 14 (11.97%) Management Information System
11 13 (11.11%) Stakeholder Management
11 13 (11.11%) SLA
11 13 (11.11%) Active Directory
12 12 (10.26%) PRINCE2
12 12 (10.26%) Change Management
13 11 (9.40%) Migration
13 11 (9.40%) IIS
14 10 (8.55%) Banking
14 10 (8.55%) QA
15 9 (7.69%) Windows Server 2008
15 9 (7.69%) Retail
15 9 (7.69%) Microsoft App-V
16 8 (6.84%) MS Office
16 8 (6.84%) OpenView Configuration Management
16 8 (6.84%) InterSystems Cache
17 7 (5.98%) Business Analysis
17 7 (5.98%) Degree
17 7 (5.98%) ITIL Certification

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.40%) IIS
2 3 (2.56%) MS Exchange
3 2 (1.71%) Lync
3 2 (1.71%) Exchange Server 2010
4 1 (0.85%) WebSphere
4 1 (0.85%) MS Project Server
4 1 (0.85%) SharePoint
4 1 (0.85%) Tomcat
4 1 (0.85%) IBM Notes
4 1 (0.85%) Oracle Workflow
Applications
1 16 (13.68%) MS Excel
2 8 (6.84%) MS Office
3 5 (4.27%) MS Project
4 3 (2.56%) MS Visio
Business Applications
1 4 (3.42%) Oracle EBS
1 4 (3.42%) Oracle Applications
1 4 (3.42%) Oracle EBS R12
2 3 (2.56%) Oracle Financials
3 1 (0.85%) assyst
3 1 (0.85%) Remedy ITSM
3 1 (0.85%) Oracle Payroll
3 1 (0.85%) Oracle HRMS
Communications & Networking
1 6 (5.13%) SAN
2 5 (4.27%) TCP/IP
3 3 (2.56%) DNS
4 2 (1.71%) SMS
4 2 (1.71%) DHCP
4 2 (1.71%) RIP
4 2 (1.71%) 4G
5 1 (0.85%) NAS
Database & Business Intelligence
1 14 (11.97%) SQL Server
2 8 (6.84%) InterSystems Cache
3 4 (3.42%) Oracle Database
3 4 (3.42%) Oracle Reports
4 2 (1.71%) MS Access
4 2 (1.71%) Cognos Impromptu
5 1 (0.85%) Oracle BI EE
5 1 (0.85%) DB2
5 1 (0.85%) Data Warehouse
Development Applications
1 6 (5.13%) MSI
2 2 (1.71%) Rational Rhapsody
3 1 (0.85%) ClearCase
3 1 (0.85%) Oracle Forms
3 1 (0.85%) ProC
3 1 (0.85%) ClearQuest
General
1 29 (24.79%) Finance
2 10 (8.55%) Banking
3 9 (7.69%) Retail
4 2 (1.71%) Retail Banking
4 2 (1.71%) Investment Banking
5 1 (0.85%) Local Government
5 1 (0.85%) Advertising
Job Titles
1 31 (26.50%) Analyst
2 20 (17.09%) Project Manager
3 12 (10.26%) Services Delivery Manager
3 12 (10.26%) Service Manager
3 12 (10.26%) Delivery Manager
4 10 (8.55%) Support Analyst
5 9 (7.69%) Administrator
5 9 (7.69%) Applications Support
6 8 (6.84%) Applications Support Analyst
7 7 (5.98%) Services Delivery Analyst
7 7 (5.98%) Change Manager
7 7 (5.98%) Service Analyst
7 7 (5.98%) Senior Manager
8 6 (5.13%) Applications Packager
8 6 (5.13%) Architect
8 6 (5.13%) Consultant
8 6 (5.13%) Business Manager
9 5 (4.27%) Business Project Manager
9 5 (4.27%) Infrastructure Manager
9 5 (4.27%) Operations Analyst
Libraries, Frameworks & Software Standards
1 6 (5.13%) .NET
1 6 (5.13%) Application Packaging
2 4 (3.42%) Software Packaging
3 2 (1.71%) Middleware
4 1 (0.85%) WebSphere Message Broker
4 1 (0.85%) STL
4 1 (0.85%) Web Services
Miscellaneous
1 14 (11.97%) Management Information System
2 4 (3.42%) NHS
3 3 (2.56%) Mainframe
4 2 (1.71%) Thin Client
4 2 (1.71%) Fat Client
5 1 (0.85%) Reference Data
5 1 (0.85%) Open Source
5 1 (0.85%) CMDB
Operating Systems
1 26 (22.22%) Windows
2 9 (7.69%) Windows Server 2008
3 6 (5.13%) Linux
4 5 (4.27%) Red Hat Enterprise Linux
5 4 (3.42%) Windows Server 2003
6 3 (2.56%) Windows 7
7 2 (1.71%) Windows 8
8 1 (0.85%) UNIX
8 1 (0.85%) AIX
8 1 (0.85%) Solaris
8 1 (0.85%) MVS
Processes & Methodologies
1 37 (31.62%) ITIL
2 25 (21.37%) Project Management
3 23 (19.66%) Service Management
4 13 (11.11%) Stakeholder Management
5 12 (10.26%) PRINCE2
5 12 (10.26%) Change Management
6 11 (9.40%) Migration
7 7 (5.98%) Business Analysis
7 7 (5.98%) Business Transformation
8 6 (5.13%) Risk Management
8 6 (5.13%) ITIL V3
9 5 (4.27%) Supplier Management
9 5 (4.27%) Project Planning
9 5 (4.27%) ITSM
9 5 (4.27%) Workflow
9 5 (4.27%) Performance Monitoring
10 4 (3.42%) Risk Assessment
10 4 (3.42%) ERP
10 4 (3.42%) Incident Management
10 4 (3.42%) System Testing
Programming Languages
1 14 (11.97%) SQL
2 6 (5.13%) VBScript
3 3 (2.56%) PowerShell
4 2 (1.71%) JCL
5 1 (0.85%) Korn
5 1 (0.85%) Bash Shell
5 1 (0.85%) Perl
5 1 (0.85%) PL/SQL
5 1 (0.85%) Shell Script
5 1 (0.85%) REXX
Qualifications
1 18 (15.38%) Security Cleared
2 15 (12.82%) SC Cleared
3 7 (5.98%) Degree
3 7 (5.98%) ITIL Certification
4 3 (2.56%) PRINCE2 Certification
5 2 (1.71%) Cisco Certification
5 2 (1.71%) Microsoft Certification
5 2 (1.71%) CCNA
5 2 (1.71%) MCSE
5 2 (1.71%) MCP
6 1 (0.85%) MCITP
6 1 (0.85%) PRINCE2 Practitioner
6 1 (0.85%) PMP
6 1 (0.85%) PMI Certification
Quality Assurance & Compliance
1 13 (11.11%) SLA
2 10 (8.55%) QA
3 2 (1.71%) Data Quality
System Software
1 13 (11.11%) Active Directory
2 9 (7.69%) Microsoft App-V
3 3 (2.56%) VMware Infrastructure
4 2 (1.71%) VMware ESX
5 1 (0.85%) Veritas Volume Manager
Systems Management
1 8 (6.84%) OpenView Configuration Management
2 4 (3.42%) SCCM
3 2 (1.71%) Systems Management Server (SMS)
4 1 (0.85%) HP Data Protector
4 1 (0.85%) EMC NetWorker
4 1 (0.85%) Legato
4 1 (0.85%) Tivoli
4 1 (0.85%) Tivoli Storage Manager
4 1 (0.85%) NetBackup
Vendors
1 27 (23.08%) Microsoft
2 7 (5.98%) HP
3 6 (5.13%) AppSense
3 6 (5.13%) Oracle
4 5 (4.27%) Red Hat
5 4 (3.42%) Citrix
5 4 (3.42%) Altiris
6 3 (2.56%) VMware
6 3 (2.56%) InterSystems
7 2 (1.71%) Reuters
7 2 (1.71%) Bloomberg
7 2 (1.71%) Teradata
8 1 (0.85%) Northgate
8 1 (0.85%) Business Objects
8 1 (0.85%) CA
8 1 (0.85%) Veritas
8 1 (0.85%) Lotus
8 1 (0.85%) EMC
8 1 (0.85%) Cisco
8 1 (0.85%) IBM
Glasgow
Templeton and Partners - SAP & UK Account
Rate: £600 - 700 per day
Posted: 12 days ago
Glasgow
Cathcart Associates
Posted: 19 days ago
Aberdeen
Nigel Frank International Limited - Newcastle
Rate: £250 - £350 per day
Posted: 25 days ago