The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 82 74 97
Rank change year-on-year
-8 +23
Contract jobs citing Service Delivery 47 53 24
As % of all contract IT jobs located in Scotland 1.56% 2.01% 0.99%
As % of the Processes & Methodologies category 2.05% 2.73% 1.38%
Number of daily rates quoted 28 33 8
Average daily rate
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£388 £322 £320
Average daily rate % change year-on-year
+20.52% +0.46%
90% offered a daily rate of more than £227 £168 £242
10% offered a daily rate of more than £485 £375 £480
UK excluding London average daily rate £375 £353 £350
% change year-on-year
+6.38% +0.71%
Number of hourly rates quoted 2 0 1
Average hourly rate £13.30 - £14.00
UK excluding London average hourly rate £20.00 £12.49 £15.00
% change year-on-year
+60.12% -16.73%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2298 1942 1736
As % of all contract IT jobs located in Scotland 76.27% 73.64% 71.65%
Number of daily rates quoted 1237 1059 903
Average daily rate £375 £375 £360
Average daily rate % change year-on-year
- +4.16%
90% offered a daily rate of more than £258 £250 £260
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £388 £375 £360
% change year-on-year
+3.33% +4.16%
Number of hourly rates quoted 61 26 22
Average hourly rate £30.50 £29.59 £28.50
Average hourly rate % change year-on-year
+3.09% +3.80%
90% offered a hourly rate of more than £12.10 £18.00 £9.50
10% offered a hourly rate of more than £40.00 £180.00 £44.70
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Scotland region.

Service Delivery Daily Rate Trend in Scotland

Service Delivery
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Scotland region over the 3 months to 4 May 2015.

Service Delivery Daily Rate Histogram in Scotland

Service Delivery
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Scotland region.

Service Delivery Hourly Rate Trend in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -2 18 £443 +36.15% 1
Renfrewshire +2 10 £409 +31.85%
Glasgow -16 7 £238 -30.14% 7
North Lanarkshire -4 3 £388 - 1
Stirling -6 2 £320 +28.00%
East Lothian - 1 £93 -
Fife - 1 £475 -
Moray - 1 £425 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 4 May 2015, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 37 (39.36%) ITIL
2 27 (28.72%) Finance
3 26 (27.66%) Windows
4 22 (23.40%) Change Management
5 17 (18.09%) Service Management
6 16 (17.02%) Security Cleared
7 15 (15.96%) Stakeholder Management
8 14 (14.89%) SC Cleared
9 13 (13.83%) Project Management
9 13 (13.83%) Microsoft
10 12 (12.77%) Cisco
10 12 (12.77%) Firewall
11 11 (11.70%) Active Directory
11 11 (11.70%) MS Office
12 10 (10.64%) HP
12 10 (10.64%) MS Excel
13 9 (9.57%) CheckPoint
13 9 (9.57%) McAfee
13 9 (9.57%) Management Information System
13 9 (9.57%) LAN
13 9 (9.57%) QA
13 9 (9.57%) Network Security
13 9 (9.57%) Incident Management
14 8 (8.51%) Degree
14 8 (8.51%) Network Load Balancing
14 8 (8.51%) Cryptography
14 8 (8.51%) Crossbeam
14 8 (8.51%) Cisco IOS
14 8 (8.51%) TippingPoint
14 8 (8.51%) Riverbed

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 4 May 2015, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.32%) SharePoint
2 4 (4.26%) MS Exchange
2 4 (4.26%) JBoss
3 3 (3.19%) Exchange Server 2010
4 2 (2.13%) Blackberry Enterprise Server
4 2 (2.13%) SAS
5 1 (1.06%) IIS
5 1 (1.06%) CMS
5 1 (1.06%) Exchange Server 2007
5 1 (1.06%) Sitecore CMS
5 1 (1.06%) Exchange Server 2013
5 1 (1.06%) Exchange Server 2003
5 1 (1.06%) MS Project Server
Applications
1 11 (11.70%) MS Office
2 10 (10.64%) MS Excel
3 3 (3.19%) MS Project
3 3 (3.19%) MS PowerPoint
4 1 (1.06%) Adobe Captivate
4 1 (1.06%) Adobe Creative Suite
Business Applications
1 1 (1.06%) Oracle ERP
1 1 (1.06%) Oracle EBS
1 1 (1.06%) assyst
Cloud Services
1 1 (1.06%) SaaS
Communications & Networking
1 12 (12.77%) Firewall
2 9 (9.57%) LAN
2 9 (9.57%) Network Security
3 8 (8.51%) Cisco IOS
3 8 (8.51%) WAN
3 8 (8.51%) SAN
3 8 (8.51%) Junos
4 2 (2.13%) Broadband
4 2 (2.13%) VPN
4 2 (2.13%) DNS
5 1 (1.06%) LDAP
5 1 (1.06%) DHCP
5 1 (1.06%) Ethernet
5 1 (1.06%) Kerberos
5 1 (1.06%) Intranet
5 1 (1.06%) X.500
5 1 (1.06%) Cisco ASA
5 1 (1.06%) iSCSI
5 1 (1.06%) NAS
5 1 (1.06%) Intrusion Detection
Database & Business Intelligence
1 6 (6.38%) SQL Server
2 3 (3.19%) EDRMS
3 2 (2.13%) Enterprise Data Warehouse
4 1 (1.06%) InterSystems Cache
Development Applications
1 4 (4.26%) Visual Studio
2 2 (2.13%) ClearCase
3 1 (1.06%) ClearQuest
3 1 (1.06%) MSI
3 1 (1.06%) InstallShield
3 1 (1.06%) AdminStudio
General
1 27 (28.72%) Finance
2 7 (7.45%) Banking
3 3 (3.19%) Retail
4 2 (2.13%) Telecoms
4 2 (2.13%) Pharmaceutical
5 1 (1.06%) Legal
5 1 (1.06%) Manufacturing
5 1 (1.06%) Retail Banking
5 1 (1.06%) Marketing
Job Titles
1 14 (14.89%) Analyst
2 10 (10.64%) Architect
3 9 (9.57%) Project Manager
4 8 (8.51%) Network Engineer
5 7 (7.45%) Business Analyst
5 7 (7.45%) Administrator
6 6 (6.38%) Service Manager
7 5 (5.32%) AWS Architect
7 5 (5.32%) Applications Support
7 5 (5.32%) Infrastructure Manager
8 4 (4.26%) Applications Manager
8 4 (4.26%) Delivery Manager
8 4 (4.26%) Applications Support Manager
8 4 (4.26%) Support Manager
8 4 (4.26%) Consultant
9 3 (3.19%) IT Manager
9 3 (3.19%) Services Delivery Manager
9 3 (3.19%) Service Analyst
9 3 (3.19%) Change Manager
10 2 (2.13%) ICT Manager
Libraries, Frameworks & Software Standards
1 6 (6.38%) .NET
2 5 (5.32%) .NET Framework
3 4 (4.26%) HTML
3 4 (4.26%) ASP.NET
3 4 (4.26%) CSS
4 3 (3.19%) XML
5 1 (1.06%) JSP
5 1 (1.06%) jQuery
5 1 (1.06%) ASP.NET MVC
5 1 (1.06%) Twitter Bootstrap
5 1 (1.06%) KnockoutJS
5 1 (1.06%) Application Packaging
5 1 (1.06%) Entity Framework
Miscellaneous
1 9 (9.57%) Management Information System
2 8 (8.51%) Cryptography
3 5 (5.32%) Computer Science
4 3 (3.19%) NHS
5 2 (2.13%) Blackberry
6 1 (1.06%) Replication
6 1 (1.06%) E-Learning
6 1 (1.06%) SCORM
6 1 (1.06%) CMDB
6 1 (1.06%) Data Extraction
6 1 (1.06%) Learning Management System
6 1 (1.06%) PKI
6 1 (1.06%) Performance Metrics
Operating Systems
1 26 (27.66%) Windows
2 7 (7.45%) Windows Server 2008
3 6 (6.38%) Windows Server 2003
4 5 (5.32%) UNIX
5 4 (4.26%) Windows 7
6 2 (2.13%) Linux
7 1 (1.06%) Windows 2000
7 1 (1.06%) Windows XP
7 1 (1.06%) Windows NT
7 1 (1.06%) Windows 8
Processes & Methodologies
1 37 (39.36%) ITIL
2 22 (23.40%) Change Management
3 17 (18.09%) Service Management
4 15 (15.96%) Stakeholder Management
5 13 (13.83%) Project Management
6 9 (9.57%) Incident Management
7 8 (8.51%) Network Load Balancing
7 8 (8.51%) Network Management
7 8 (8.51%) Network Monitoring
8 7 (7.45%) Time Management
8 7 (7.45%) Risk Assessment
9 6 (6.38%) PRINCE2
9 6 (6.38%) Mentoring
10 5 (5.32%) Workflow
10 5 (5.32%) Business Analysis
10 5 (5.32%) Supplier Management
11 4 (4.26%) Agile Software Development
11 4 (4.26%) BPMN
11 4 (4.26%) Capacity Planning
11 4 (4.26%) RUP
Programming Languages
1 6 (6.38%) SQL
2 4 (4.26%) VB
2 4 (4.26%) C#
2 4 (4.26%) Java
2 4 (4.26%) JavaScript
3 3 (3.19%) C
4 1 (1.06%) Perl
4 1 (1.06%) REXX
4 1 (1.06%) Tcl
4 1 (1.06%) Shell Script
4 1 (1.06%) PowerShell
Qualifications
1 16 (17.02%) Security Cleared
2 14 (14.89%) SC Cleared
3 8 (8.51%) Degree
3 8 (8.51%) ITIL Certification
4 5 (5.32%) Microsoft Certification
5 4 (4.26%) MCSE
6 3 (3.19%) MCSD
7 2 (2.13%) PRINCE2 Practitioner
8 1 (1.06%) MCP
8 1 (1.06%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (9.57%) QA
2 7 (7.45%) JSP 440
3 5 (5.32%) SLA
4 1 (1.06%) ISO 9000
System Software
1 11 (11.70%) Active Directory
2 7 (7.45%) Hyper-V
3 6 (6.38%) vSphere
3 6 (6.38%) VMware ESXi
4 2 (2.13%) VMware Infrastructure
5 1 (1.06%) Microsoft App-V
5 1 (1.06%) UAG
5 1 (1.06%) VMware ESX
5 1 (1.06%) Squid
Systems Management
1 8 (8.51%) WhatsUp Gold
2 2 (2.13%) SCCM
3 1 (1.06%) OpenView Configuration Management
3 1 (1.06%) McAfee ePO
3 1 (1.06%) FortiGate
3 1 (1.06%) HP UCMDB
3 1 (1.06%) Nessus
3 1 (1.06%) Nmap
3 1 (1.06%) WSUS
Vendors
1 13 (13.83%) Microsoft
2 12 (12.77%) Cisco
3 10 (10.64%) HP
4 9 (9.57%) CheckPoint
4 9 (9.57%) McAfee
5 8 (8.51%) Crossbeam
5 8 (8.51%) TippingPoint
5 8 (8.51%) Riverbed
5 8 (8.51%) F5
5 8 (8.51%) Juniper
6 6 (6.38%) EMC
6 6 (6.38%) 3PAR
7 5 (5.32%) Oracle
8 4 (4.26%) Red Hat
9 3 (3.19%) VMware
10 2 (2.13%) Informatica
11 1 (1.06%) PeopleSoft
11 1 (1.06%) SAP
11 1 (1.06%) CA
11 1 (1.06%) Avaya