The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 59 85 99
Rank change year-on-year
+26 +14
Contract jobs citing Service Delivery 75 43 14
As % of all contract IT jobs located in Scotland 2.94% 1.58% 0.60%
As % of the Processes & Methodologies category 3.68% 2.00% 0.81%
Number of daily rates quoted 38 22 4
Average daily rate £400 £363 £338
Average daily rate % change year-on-year
+10.34% +7.40%
90% offered a daily rate of more than £125 £240 £322
10% offered a daily rate of more than £500 £451 £371
UK excluding London average daily rate £390 £375 £388
% change year-on-year
+4.00% -3.22%
Number of hourly rates quoted 1 1 0
Average hourly rate £16.50 £12.10 -
Average hourly rate % change year-on-year
+36.36% -
UK excluding London average hourly rate £21.50 £15.75 £13.25
% change year-on-year
+36.50% +18.86%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2040 2152 1734
As % of all contract IT jobs located in Scotland 80.06% 79.21% 74.13%
Number of daily rates quoted 1093 1223 865
Average daily rate £380 £400 £375
Average daily rate % change year-on-year
-5.00% +6.66%
90% offered a daily rate of more than £265 £285 £251
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 29 32
Average hourly rate £33.71 £25.50 £32.50
Average hourly rate % change year-on-year
+32.19% -21.53%
90% offered a hourly rate of more than £16.50 £12.10 £11.75
10% offered a hourly rate of more than £44.40 £47.50 £180.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Scotland region.

Service Delivery Daily Rate Trend in Scotland

Service Delivery
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Scotland region over the 3 months to 12 February 2016.

Service Delivery Daily Rate Histogram in Scotland

Service Delivery
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Scotland region.

Service Delivery Hourly Rate Trend in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -5 27 £400 +14.28% 4
Glasgow +18 20 £350 -3.44% 6
Renfrewshire +5 19 £402 -5.52%
Dundee - 2 £118 -
Inverclyde - 1 - -
South Ayrshire - 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 12 February 2016, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 62 (34.83%) ITIL
2 56 (31.46%) Agile Software Development
3 48 (26.97%) Security Cleared
4 38 (21.35%) Stakeholder Management
5 37 (20.79%) Project Management
6 35 (19.66%) Change Management
7 34 (19.10%) Service Management
8 30 (16.85%) Finance
9 27 (15.17%) ITIL V3
10 26 (14.61%) Analytical Skills
10 26 (14.61%) Degree
11 25 (14.04%) Microsoft
11 25 (14.04%) User Experience
12 24 (13.48%) Management Information System
12 24 (13.48%) QA
12 24 (13.48%) Banking
13 23 (12.92%) Scrum
14 20 (11.24%) SC Cleared
15 19 (10.67%) Six Sigma
15 19 (10.67%) HP
16 18 (10.11%) Incident Management
16 18 (10.11%) Business Analysis
17 16 (8.99%) JSP 440
17 16 (8.99%) Data Warehouse
18 15 (8.43%) SQL
19 14 (7.87%) SLA
19 14 (7.87%) Business Intelligence
19 14 (7.87%) Continuous Improvement
20 13 (7.30%) REST
20 13 (7.30%) OpenStack

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 13 (7.30%) OpenStack
2 9 (5.06%) SharePoint
3 4 (2.25%) Apache
3 4 (2.25%) MS Exchange
3 4 (2.25%) Tomcat
4 2 (1.12%) CMS
5 1 (0.56%) Blackberry Enterprise Server
5 1 (0.56%) Exchange Server 2010
5 1 (0.56%) JBoss
5 1 (0.56%) MS Project Server
5 1 (0.56%) Node.js
5 1 (0.56%) Sitecore CMS
5 1 (0.56%) WebSphere
Applications
1 8 (4.49%) MS Excel
2 4 (2.25%) MS Office
3 3 (1.69%) MS Project
3 3 (1.69%) MS Visio
Business Applications
1 3 (1.69%) Dynamics CRM
2 2 (1.12%) assyst
2 2 (1.12%) PeopleSoft HCM
3 1 (0.56%) Oracle Financials
3 1 (0.56%) Remedy ITSM
Cloud Services
1 3 (1.69%) Office 365
2 1 (0.56%) Amazon AWS
2 1 (0.56%) Google Analytics
2 1 (0.56%) Microsoft Azure
Communications & Networking
1 9 (5.06%) SAN
2 6 (3.37%) Network Security
3 3 (1.69%) Intranet
3 3 (1.69%) WAN
4 2 (1.12%) Broadband
4 2 (1.12%) LAN
4 2 (1.12%) MPLS
4 2 (1.12%) NAS
4 2 (1.12%) SSL
4 2 (1.12%) VoIP
4 2 (1.12%) VPN
5 1 (0.56%) DNS
5 1 (0.56%) Ethernet
5 1 (0.56%) Internet
5 1 (0.56%) ISDN
5 1 (0.56%) Kerberos
5 1 (0.56%) MVNO
5 1 (0.56%) PSTN
5 1 (0.56%) TCP/IP
5 1 (0.56%) X.500
Database & Business Intelligence
1 16 (8.99%) Data Warehouse
2 10 (5.62%) GIS
3 8 (4.49%) NoSQL
4 4 (2.25%) MySQL
4 4 (2.25%) SQL Server
5 1 (0.56%) Oracle Database
5 1 (0.56%) PostgreSQL
Development Applications
1 9 (5.06%) Cucumber
1 9 (5.06%) JIRA
1 9 (5.06%) Maven
1 9 (5.06%) Selenium
2 8 (4.49%) Gradle
2 8 (4.49%) JBehave
3 2 (1.12%) Log4j
4 1 (0.56%) Eclipse
4 1 (0.56%) Jenkins
4 1 (0.56%) JMeter
4 1 (0.56%) JUnit
4 1 (0.56%) NUnit
4 1 (0.56%) Subversion
4 1 (0.56%) TeamCity
4 1 (0.56%) Visual Studio
4 1 (0.56%) WebDriver
General
1 30 (16.85%) Finance
2 24 (13.48%) Banking
3 9 (5.06%) Retail
4 6 (3.37%) Retail Banking
5 4 (2.25%) Law
6 3 (1.69%) Back Office
7 2 (1.12%) Front Office
7 2 (1.12%) Investment Banking
7 2 (1.12%) Marketing
7 2 (1.12%) Telecoms
8 1 (0.56%) Financial Institution
8 1 (0.56%) Publishing
Job Titles
1 31 (17.42%) Analyst
2 24 (13.48%) Delivery Manager
3 23 (12.92%) Project Manager
4 19 (10.67%) Business Analyst
5 16 (8.99%) Service Manager
6 14 (7.87%) Architect
6 14 (7.87%) Services Delivery Manager
7 12 (6.74%) Developer
8 11 (6.18%) Digital Analyst
8 11 (6.18%) User Researcher
9 10 (5.62%) Digital Business Analyst
9 10 (5.62%) Service Analyst
10 8 (4.49%) GIS Developer
11 7 (3.93%) Data Warehouse Manager
11 7 (3.93%) ICT Manager
11 7 (3.93%) Service Architect
12 6 (3.37%) Banking Project Manager
12 6 (3.37%) Infrastructure Engineer
12 6 (3.37%) User Experience Researcher
13 5 (2.81%) Infrastructure Architect
Libraries, Frameworks & Software Standards
1 13 (7.30%) REST
2 11 (6.18%) AngularJS
3 10 (5.62%) Web Services
4 8 (4.49%) Leaflet
4 8 (4.49%) PostGIS
5 5 (2.81%) CSS
6 4 (2.25%) ActiveMQ
7 2 (1.12%) .NET
7 2 (1.12%) .NET Framework
7 2 (1.12%) ASP.NET
7 2 (1.12%) Entity Framework
7 2 (1.12%) HTML
8 1 (0.56%) ASP.NET MVC
8 1 (0.56%) Express
8 1 (0.56%) Gherkin
8 1 (0.56%) Java EE
8 1 (0.56%) LINQ to SQL
8 1 (0.56%) RabbitMQ
8 1 (0.56%) RESTful
8 1 (0.56%) Spring Integration
Miscellaneous
1 26 (14.61%) Analytical Skills
2 25 (14.04%) User Experience
3 24 (13.48%) Management Information System
4 13 (7.30%) Computer Science
5 12 (6.74%) Data Centre
6 6 (3.37%) Visualisation
7 3 (1.69%) Freedom of Information
7 3 (1.69%) Private Cloud
7 3 (1.69%) Statistics
8 2 (1.12%) Celerra
8 2 (1.12%) CLARiiON
8 2 (1.12%) Driving Licence
9 1 (0.56%) Blackberry
9 1 (0.56%) Client/Server
9 1 (0.56%) Clustering
9 1 (0.56%) Hybrid Cloud
9 1 (0.56%) PKI
9 1 (0.56%) Replication
9 1 (0.56%) Social Media
Operating Systems
1 12 (6.74%) Linux
2 11 (6.18%) Unix
2 11 (6.18%) Windows
3 6 (3.37%) Windows 7
4 4 (2.25%) Windows Server
5 3 (1.69%) Windows Server 2008
6 2 (1.12%) AIX
6 2 (1.12%) Windows 8
6 2 (1.12%) Windows XP
7 1 (0.56%) Windows Server 2003
Processes & Methodologies
1 62 (34.83%) ITIL
2 56 (31.46%) Agile Software Development
3 38 (21.35%) Stakeholder Management
4 37 (20.79%) Project Management
5 35 (19.66%) Change Management
6 34 (19.10%) Service Management
7 27 (15.17%) ITIL V3
8 23 (12.92%) Scrum
9 19 (10.67%) Six Sigma
10 18 (10.11%) Business Analysis
10 18 (10.11%) Incident Management
11 14 (7.87%) Business Intelligence
11 14 (7.87%) Continuous Improvement
12 13 (7.30%) ITSM
12 13 (7.30%) Problem Management
13 12 (6.74%) ETL
13 12 (6.74%) Mentoring
14 11 (6.18%) Capacity Planning
14 11 (6.18%) Ethnography
14 11 (6.18%) Human Factors
Programming Languages
1 15 (8.43%) SQL
2 13 (7.30%) Java
3 10 (5.62%) JavaScript
4 8 (4.49%) Python
5 7 (3.93%) C
6 2 (1.12%) AWK
6 2 (1.12%) C#
6 2 (1.12%) sed
Qualifications
1 48 (26.97%) Security Cleared
2 26 (14.61%) Degree
3 20 (11.24%) SC Cleared
4 12 (6.74%) ISEB
5 5 (2.81%) ITIL Certification
5 5 (2.81%) PRINCE2 Certification
6 4 (2.25%) Microsoft Certification
7 3 (1.69%) MCP
7 3 (1.69%) MCSE
8 2 (1.12%) PRINCE2 Practitioner
9 1 (0.56%) BPSS Clearance
9 1 (0.56%) HND
9 1 (0.56%) ITIL Foundation Certificate
9 1 (0.56%) MCITP
Quality Assurance & Compliance
1 24 (13.48%) QA
2 16 (8.99%) JSP 440
3 14 (7.87%) SLA
4 4 (2.25%) Disclosure Scotland
5 2 (1.12%) COBIT
6 1 (0.56%) ISO22301
6 1 (0.56%) WCAG
System Software
1 8 (4.49%) Active Directory
2 4 (2.25%) VMware Infrastructure
3 2 (1.12%) Hyper-V
3 2 (1.12%) VMware ESX
3 2 (1.12%) vSphere
4 1 (0.56%) Docker
Systems Management
1 5 (2.81%) SCCM
2 2 (1.12%) Backup Exec
2 2 (1.12%) Microsoft Data Protection Manager
2 2 (1.12%) NetBackup
2 2 (1.12%) SCDPM
2 2 (1.12%) Tivoli Storage Manager
Vendors
1 25 (14.04%) Microsoft
2 19 (10.67%) HP
3 13 (7.30%) MicroStrategy
4 11 (6.18%) Oracle
5 8 (4.49%) ESRI
6 7 (3.93%) Citrix
7 5 (2.81%) Cisco
8 4 (2.25%) VMware
9 3 (1.69%) ServiceNow
10 2 (1.12%) 3PAR
10 2 (1.12%) Brocade
10 2 (1.12%) CA
10 2 (1.12%) Dell
10 2 (1.12%) Dell Compellent
10 2 (1.12%) EMC
10 2 (1.12%) Fujitsu
10 2 (1.12%) IBM
10 2 (1.12%) Nimsoft
10 2 (1.12%) PeopleSoft
10 2 (1.12%) Veeam
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