The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 63 74 93
Rank change year-on-year
+11 +19
Contract jobs citing Service Delivery 78 57 20
As % of all contract IT jobs located in Scotland 2.38% 2.08% 0.82%
As % of the Processes & Methodologies category 3.00% 2.65% 1.14%
Number of daily rates quoted 32 39 5
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £350 £313
Average daily rate % change year-on-year
+7.14% +12.00%
90% offered a daily rate of more than £250 £172 £172
10% offered a daily rate of more than £464 £700 £430
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 0 1 1
Average hourly rate - £13.00 £17.50
Average hourly rate % change year-on-year
- -25.71%
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2603 2152 1751
As % of all contract IT jobs located in Scotland 79.36% 78.57% 71.50%
Number of daily rates quoted 1356 1101 882
Average daily rate £375 £375 £375
90% offered a daily rate of more than £275 £253 £264
10% offered a daily rate of more than £488 £490 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 56 28 38
Average hourly rate £30.50 £22.50 £29.00
Average hourly rate % change year-on-year
+35.55% -22.41%
90% offered a hourly rate of more than £12.35 £11.70 £9.25
10% offered a hourly rate of more than £55.00 £165.00 £35.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Delivery
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Scotland

Service Delivery
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Scotland region.

Service Delivery Daily Rate Trend in Scotland

Service Delivery
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Scotland region over the 3 months to 28 August 2015.

Service Delivery Daily Rate Histogram in Scotland

Service Delivery
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Scotland region.

Service Delivery Hourly Rate Trend in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +7 40 £388 -3.12% 5
Renfrewshire +15 10 £300 -12.83%
Inverclyde -3 6 £275 -
Glasgow -19 6 £300 +31.00% 2
West Lothian - 3 £375 -
Aberdeen - 2 £550 -
Dundee - 2 £450 -
Stirling - 1 £375 -
Lanarkshire - 1 £280 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Scotland

For the 6 months to 28 August 2015, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 42 (34.15%) ITIL
2 33 (26.83%) Change Management
3 31 (25.20%) Service Management
4 29 (23.58%) Finance
5 25 (20.33%) Banking
6 24 (19.51%) Security Cleared
7 20 (16.26%) Stakeholder Management
8 18 (14.63%) Windows
9 16 (13.01%) Microsoft
10 15 (12.20%) Active Directory
11 14 (11.38%) Disaster Recovery
11 14 (11.38%) Configuration Management
12 13 (10.57%) Project Management
12 13 (10.57%) Management Information System
13 12 (9.76%) Agile Software Development
14 11 (8.94%) SC Cleared
14 11 (8.94%) Degree
14 11 (8.94%) MS Office
15 10 (8.13%) SLA
15 10 (8.13%) Change Control
16 9 (7.32%) Mentoring
16 9 (7.32%) Data Centre
16 9 (7.32%) VMware
16 9 (7.32%) Incident Management
16 9 (7.32%) MS Excel
17 8 (6.50%) HP
17 8 (6.50%) Microsoft Certification
17 8 (6.50%) SAN
17 8 (6.50%) MCSE
18 7 (5.69%) PRINCE2

Service Delivery
Top Related IT Skills in Scotland by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Scotland region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.88%) MS Project Server
2 5 (4.07%) JBoss
2 5 (4.07%) SharePoint
2 5 (4.07%) MS Exchange
3 3 (2.44%) Exchange Server 2010
4 2 (1.63%) Apache
4 2 (1.63%) Blackberry Enterprise Server
4 2 (1.63%) Drupal
5 1 (0.81%) Sitecore CMS
5 1 (0.81%) SharePoint 2010
5 1 (0.81%) CMS
5 1 (0.81%) Exchange Server 2003
5 1 (0.81%) SAS
5 1 (0.81%) WebLogic Portal
5 1 (0.81%) IBM Notes
5 1 (0.81%) Lotus Domino
5 1 (0.81%) WebLogic
5 1 (0.81%) IIS
Applications
1 11 (8.94%) MS Office
2 9 (7.32%) MS Excel
3 7 (5.69%) MS Project
4 1 (0.81%) MS PowerPoint
Business Applications
1 2 (1.63%) assyst
1 2 (1.63%) Dynamics CRM
2 1 (0.81%) Oracle EBS R12
2 1 (0.81%) Oracle 11i
2 1 (0.81%) PeopleSoft HRMS
2 1 (0.81%) Oracle EBS
2 1 (0.81%) Oracle Applications
Cloud Services
1 2 (1.63%) SaaS
2 1 (0.81%) Office 365
2 1 (0.81%) Google Analytics
2 1 (0.81%) Cloud Computing
2 1 (0.81%) Amazon AWS
Communications & Networking
1 8 (6.50%) SAN
2 6 (4.88%) Firewall
3 5 (4.07%) Network Security
3 5 (4.07%) LAN
3 5 (4.07%) WAN
4 4 (3.25%) NAS
4 4 (3.25%) Junos
4 4 (3.25%) Cisco IOS
5 3 (2.44%) DNS
5 3 (2.44%) X.500
5 3 (2.44%) Kerberos
5 3 (2.44%) LDAP
6 2 (1.63%) Broadband
6 2 (1.63%) TCP/IP
6 2 (1.63%) VPN
7 1 (0.81%) Intranet
7 1 (0.81%) MVNO
7 1 (0.81%) iSCSI
Database & Business Intelligence
1 5 (4.07%) SQL Server
2 3 (2.44%) EDRMS
3 2 (1.63%) InterSystems Cache
4 1 (0.81%) Oracle Database 11g
4 1 (0.81%) Oracle Database
4 1 (0.81%) Relational Database
4 1 (0.81%) Enterprise Data Warehouse
4 1 (0.81%) RDBMS
4 1 (0.81%) Oracle Database 10g
Development Applications
1 4 (3.25%) Visual Studio
2 3 (2.44%) ClearCase
2 3 (2.44%) ClearQuest
3 2 (1.63%) JIRA
3 2 (1.63%) Hudson
3 2 (1.63%) Jenkins
3 2 (1.63%) Trac
4 1 (0.81%) MSI
4 1 (0.81%) InstallShield
4 1 (0.81%) AdminStudio
General
1 29 (23.58%) Finance
2 25 (20.33%) Banking
3 7 (5.69%) Retail
4 4 (3.25%) Marketing
5 3 (2.44%) Retail Banking
6 2 (1.63%) Back Office
6 2 (1.63%) Telecoms
6 2 (1.63%) Law
6 2 (1.63%) Legal
7 1 (0.81%) Publishing
7 1 (0.81%) Pharmaceutical
Job Titles
1 19 (15.45%) Analyst
2 12 (9.76%) Project Manager
2 12 (9.76%) Delivery Manager
3 10 (8.13%) Service Manager
4 9 (7.32%) Services Delivery Manager
4 9 (7.32%) Coordinator
5 8 (6.50%) Business Analyst
6 5 (4.07%) Applications Support
7 4 (3.25%) Consultant
7 4 (3.25%) Network Engineer
7 4 (3.25%) Administrator
7 4 (3.25%) Configuration Manager
7 4 (3.25%) Applications Support Manager
7 4 (3.25%) Team Leader
7 4 (3.25%) Support Manager
7 4 (3.25%) Applications Manager
8 3 (2.44%) Support Team Leader
8 3 (2.44%) Service Analyst
8 3 (2.44%) Change Manager
8 3 (2.44%) Technical Analyst
Libraries, Frameworks & Software Standards
1 4 (3.25%) .NET
1 4 (3.25%) .NET Framework
1 4 (3.25%) Application Packaging
2 3 (2.44%) ASP.NET
2 3 (2.44%) CSS
2 3 (2.44%) HTML
2 3 (2.44%) XML
3 2 (1.63%) Web Services
4 1 (0.81%) Middleware
4 1 (0.81%) JSP
Miscellaneous
1 13 (10.57%) Management Information System
2 9 (7.32%) Data Centre
3 7 (5.69%) User Experience
3 7 (5.69%) Analytical Skills
4 6 (4.88%) Computer Science
5 4 (3.25%) Cryptography
5 4 (3.25%) Human Factors
6 3 (2.44%) PKI
6 3 (2.44%) Statistics
6 3 (2.44%) Replication
7 2 (1.63%) NHS
7 2 (1.63%) Blackberry
7 2 (1.63%) Mathematics
7 2 (1.63%) Visualisation
7 2 (1.63%) Private Cloud
8 1 (0.81%) iPad
8 1 (0.81%) Performance Metrics
8 1 (0.81%) EPoS
8 1 (0.81%) CMDB
8 1 (0.81%) SCADA
Operating Systems
1 18 (14.63%) Windows
2 7 (5.69%) Windows Server 2003
3 6 (4.88%) Windows Server 2008
4 4 (3.25%) Windows 7
4 4 (3.25%) Linux
5 2 (1.63%) UNIX
6 1 (0.81%) Windows XP
6 1 (0.81%) Solaris
6 1 (0.81%) Windows 8
6 1 (0.81%) Windows Server 2012
6 1 (0.81%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (34.15%) ITIL
2 33 (26.83%) Change Management
3 31 (25.20%) Service Management
4 20 (16.26%) Stakeholder Management
5 14 (11.38%) Configuration Management
5 14 (11.38%) Disaster Recovery
6 13 (10.57%) Project Management
7 12 (9.76%) Agile Software Development
8 10 (8.13%) Change Control
9 9 (7.32%) Incident Management
9 9 (7.32%) Mentoring
10 7 (5.69%) Problem Management
10 7 (5.69%) ITIL V3
10 7 (5.69%) PRINCE2
10 7 (5.69%) Scrum
10 7 (5.69%) Workflow
11 6 (4.88%) Risk Management
11 6 (4.88%) CRM
11 6 (4.88%) Business Analysis
11 6 (4.88%) SDLC
Programming Languages
1 6 (4.88%) Java
2 5 (4.07%) SQL
3 4 (3.25%) VB
4 3 (2.44%) JavaScript
4 3 (2.44%) C#
5 2 (1.63%) C
6 1 (0.81%) Perl
6 1 (0.81%) REXX
6 1 (0.81%) Tcl
6 1 (0.81%) Shell Script
6 1 (0.81%) PowerShell
Qualifications
1 24 (19.51%) Security Cleared
2 11 (8.94%) Degree
2 11 (8.94%) SC Cleared
3 8 (6.50%) MCSE
3 8 (6.50%) Microsoft Certification
4 3 (2.44%) MCSD
5 2 (1.63%) ISEB
5 2 (1.63%) PRINCE2 Certification
5 2 (1.63%) ITIL Certification
6 1 (0.81%) CISA
6 1 (0.81%) CISSP
6 1 (0.81%) HND
6 1 (0.81%) DV Cleared
6 1 (0.81%) ITIL Foundation Certificate
6 1 (0.81%) MCP
Quality Assurance & Compliance
1 10 (8.13%) SLA
2 6 (4.88%) QA
3 3 (2.44%) JSP 440
3 3 (2.44%) ISO/IEC 27001
4 1 (0.81%) PCI DSS
System Software
1 15 (12.20%) Active Directory
2 7 (5.69%) VMware Infrastructure
3 4 (3.25%) Hyper-V
4 3 (2.44%) vSphere
4 3 (2.44%) Terminal Server
5 2 (1.63%) VMware ESX
5 2 (1.63%) VMware ESXi
6 1 (0.81%) Microsoft App-V
6 1 (0.81%) Oracle RAC
Systems Management
1 4 (3.25%) SCCM
1 4 (3.25%) WhatsUp Gold
2 2 (1.63%) Puppet
2 2 (1.63%) Opscode Chef
2 2 (1.63%) Nagios
3 1 (0.81%) WSUS
3 1 (0.81%) Oracle Statspack
3 1 (0.81%) logstash
3 1 (0.81%) OpenView Configuration Management
Vendors
1 16 (13.01%) Microsoft
2 9 (7.32%) VMware
3 8 (6.50%) HP
4 7 (5.69%) Cisco
4 7 (5.69%) Oracle
5 5 (4.07%) Red Hat
6 4 (3.25%) CheckPoint
6 4 (3.25%) McAfee
6 4 (3.25%) Lotus
6 4 (3.25%) Citrix
6 4 (3.25%) Juniper
6 4 (3.25%) Crossbeam
6 4 (3.25%) TippingPoint
6 4 (3.25%) Riverbed
6 4 (3.25%) F5
7 3 (2.44%) PeopleSoft
8 2 (1.63%) EMC
8 2 (1.63%) Remedy
8 2 (1.63%) Opsware
8 2 (1.63%) 3PAR