The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 87 98 82
Rank change year-on-year
+11 -16
Contract jobs citing Service Management 51 52 66
As % of all contract IT jobs located in the South West 1.80% 1.59% 1.96%
As % of the Processes & Methodologies category 2.29% 2.09% 2.56%
Number of daily rates quoted 37 34 50
Median daily rate £325 £398 £400
Median daily rate % change year-on-year
-18.23% -0.62%
90% offered a daily rate of more than £142 £331 £324
10% offered a daily rate of more than £510 £500 £488
UK excluding London median daily rate £400 £386 £365
% change year-on-year
+3.55% +5.82%
Number of hourly rates quoted 5 1 2
Median hourly rate £18.50 £22.50 £20.75
Median hourly rate % change year-on-year
-17.77% +8.43%
90% offered a hourly rate of more than £10.60 £22.50 £17.35
10% offered a hourly rate of more than £45.00 £22.50 £24.15
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2226 2493 2582
As % of all contract IT jobs located in the South West 78.71% 76.43% 76.75%
Number of daily rates quoted 1496 1656 1710
Median daily rate £375 £400 £391
Median daily rate % change year-on-year
-6.25% +2.23%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £525 £515 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 147 138 87
Median hourly rate £37.50 £39.25 £32.50
Median hourly rate % change year-on-year
-4.45% +20.76%
90% offered a hourly rate of more than £18.06 £27.50 £15.10
10% offered a hourly rate of more than £48.00 £47.50 £42.50
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

Service Management
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 26 September 2016.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 26 September 2016.

Service Management Hourly Rate Histogram in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +16 22 £280 -30.00% 1
Bristol -2 13 £300 -20.00% 4
Gloucestershire +9 8 £325 -48.41% 3
Somerset +15 3 £500 +6.95% 2
Dorset +4 1 £310 -22.01%
Cornwall - 1 - - 2
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 26 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Management.

1 60 (58.25%) ITIL
2 45 (43.69%) Security Cleared
3 31 (30.10%) Service Delivery
4 26 (25.24%) SC Cleared
5 18 (17.48%) Problem Management
5 18 (17.48%) Windows
6 15 (14.56%) DV Cleared
6 15 (14.56%) Incident Management
7 14 (13.59%) Management Information System
7 14 (13.59%) Finance
8 13 (12.62%) Validation
8 13 (12.62%) Retail
9 12 (11.65%) Banking
9 12 (11.65%) Project Management
9 12 (11.65%) MS Office
10 11 (10.68%) Microsoft
11 10 (9.71%) Internet
11 10 (9.71%) Configuration Management
11 10 (9.71%) ITIL V3
11 10 (9.71%) Analytical Skills
12 9 (8.74%) Continuous Improvement
12 9 (8.74%) Information Security
12 9 (8.74%) Windows 7
12 9 (8.74%) Marketing
12 9 (8.74%) ISO/IEC 27001
12 9 (8.74%) Remedy
12 9 (8.74%) Change Management
12 9 (8.74%) CA
12 9 (8.74%) SharePoint
13 8 (7.77%) Active Directory

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.74%) SharePoint
2 4 (3.88%) IBM Notes
3 3 (2.91%) MS Exchange
4 2 (1.94%) CMS
5 1 (0.97%) CICS
5 1 (0.97%) Exchange Server 2010
5 1 (0.97%) Exchange Server 2013
5 1 (0.97%) SharePoint 2010
5 1 (0.97%) Skype for Business
Applications
1 12 (11.65%) MS Office
2 4 (3.88%) MS Excel
2 4 (3.88%) MS PowerPoint
3 3 (2.91%) CATIA
4 2 (1.94%) MS Visio
5 1 (0.97%) Spreadsheet
Business Applications
1 1 (0.97%) Maximo
1 1 (0.97%) Remedy ITSM
1 1 (0.97%) SAP Oil and Gas
Cloud Services
1 3 (2.91%) PaaS
2 2 (1.94%) IaaS
2 2 (1.94%) Microsoft Azure
2 2 (1.94%) Office 365
2 2 (1.94%) SaaS
3 1 (0.97%) Mimecast
Communications & Networking
1 10 (9.71%) Internet
2 5 (4.85%) LAN
2 5 (4.85%) WAN
3 4 (3.88%) VoIP
4 3 (2.91%) Ethernet
4 3 (2.91%) Firewall
5 2 (1.94%) ATM
5 2 (1.94%) Extranet
5 2 (1.94%) VLAN
6 1 (0.97%) DNS
6 1 (0.97%) SAN
6 1 (0.97%) WebEx
Database & Business Intelligence
1 4 (3.88%) BusinessObjects
2 3 (2.91%) SQL Server
3 2 (1.94%) QlikView
3 2 (1.94%) Relational Database
3 2 (1.94%) SQL Server 2008
4 1 (0.97%) DB2
4 1 (0.97%) SQL Server 2012
Development Applications
1 1 (0.97%) AdminStudio
1 1 (0.97%) InstallShield
1 1 (0.97%) Jenkins
1 1 (0.97%) MSI
1 1 (0.97%) Selenium
General
1 14 (13.59%) Finance
2 13 (12.62%) Retail
3 12 (11.65%) Banking
4 9 (8.74%) Marketing
5 8 (7.77%) Telecoms
6 7 (6.80%) Retail Banking
7 6 (5.83%) Military
8 5 (4.85%) Billing
9 2 (1.94%) Aerospace
9 2 (1.94%) Manufacturing
10 1 (0.97%) Back Office
10 1 (0.97%) Electronics
10 1 (0.97%) Financial Institution
10 1 (0.97%) Pharmaceutical
Job Titles
1 18 (17.48%) Analyst
2 10 (9.71%) Architect
2 10 (9.71%) Service Manager
2 10 (9.71%) Support Engineer
3 8 (7.77%) Delivery Manager
4 7 (6.80%) Network Engineer
4 7 (6.80%) Operations Analyst
4 7 (6.80%) Services Delivery Manager
5 6 (5.83%) IT Manager
6 5 (4.85%) Deskside Support
6 5 (4.85%) Security Analyst
7 4 (3.88%) Applications Support
7 4 (3.88%) Consultant
7 4 (3.88%) Deskside Engineer
7 4 (3.88%) Deskside Support Engineer
7 4 (3.88%) Information Architect
7 4 (3.88%) Information Security Architect
7 4 (3.88%) Security Architect
8 3 (2.91%) DV Cleared Network Engineer
8 3 (2.91%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 1 (0.97%) CSS
1 1 (0.97%) HTML
1 1 (0.97%) REST
1 1 (0.97%) XHTML
1 1 (0.97%) XML
Miscellaneous
1 14 (13.59%) Management Information System
2 10 (9.71%) Analytical Skills
3 8 (7.77%) Online Banking
4 6 (5.83%) CMDB
4 6 (5.83%) Mainframe
5 3 (2.91%) Data Structures
6 2 (1.94%) CESG
6 2 (1.94%) Data Centre
6 2 (1.94%) Informatics
6 2 (1.94%) Replication
6 2 (1.94%) Virtual Team
7 1 (0.97%) Client/Server
7 1 (0.97%) Driving Licence
7 1 (0.97%) Fat Client
7 1 (0.97%) Hybrid Cloud
7 1 (0.97%) NHS
7 1 (0.97%) PMI
7 1 (0.97%) Security Operations Centre
7 1 (0.97%) Statistics
7 1 (0.97%) Thin Client
Operating Systems
1 18 (17.48%) Windows
2 9 (8.74%) Windows 7
3 4 (3.88%) Windows Server
4 2 (1.94%) Linux
4 2 (1.94%) NetWare
4 2 (1.94%) Unix
4 2 (1.94%) Windows Server 2008
4 2 (1.94%) zOS
5 1 (0.97%) Windows Server 2012
5 1 (0.97%) Windows Vista
Processes & Methodologies
1 60 (58.25%) ITIL
2 31 (30.10%) Service Delivery
3 18 (17.48%) Problem Management
4 15 (14.56%) Incident Management
5 13 (12.62%) Validation
6 12 (11.65%) Project Management
7 10 (9.71%) Configuration Management
7 10 (9.71%) ITIL V3
8 9 (8.74%) Change Management
8 9 (8.74%) Continuous Improvement
8 9 (8.74%) Information Security
9 8 (7.77%) ITSM
10 7 (6.80%) Agile Software Development
10 7 (6.80%) PRINCE2
10 7 (6.80%) Release Management
11 6 (5.83%) Change Control
11 6 (5.83%) Knowledge Management
11 6 (5.83%) Migration
11 6 (5.83%) Test Automation
11 6 (5.83%) User Acceptance Testing
Programming Languages
1 3 (2.91%) C
1 3 (2.91%) C++
1 3 (2.91%) Perl
2 2 (1.94%) PowerShell
2 2 (1.94%) SQL
2 2 (1.94%) VB
3 1 (0.97%) Java
3 1 (0.97%) JavaScript
3 1 (0.97%) Python
3 1 (0.97%) Ruby
3 1 (0.97%) VBScript
Qualifications
1 45 (43.69%) Security Cleared
2 26 (25.24%) SC Cleared
3 15 (14.56%) DV Cleared
4 6 (5.83%) CCNA
4 6 (5.83%) Cisco Certification
5 5 (4.85%) ITIL Certification
5 5 (4.85%) Microsoft Certification
6 4 (3.88%) CCNP
6 4 (3.88%) Degree
7 3 (2.91%) CISSP
7 3 (2.91%) ISTQB
8 2 (1.94%) CCDA
8 2 (1.94%) HND
8 2 (1.94%) ISEB
8 2 (1.94%) ISTQB Advanced Certification
9 1 (0.97%) BPSS Clearance
9 1 (0.97%) CESG Certified Professional
9 1 (0.97%) MCSE
9 1 (0.97%) PMI Certification
9 1 (0.97%) PMP
Quality Assurance & Compliance
1 9 (8.74%) ISO/IEC 27001
2 6 (5.83%) ISO 9001
3 4 (3.88%) Sarbanes-Oxley
4 3 (2.91%) PCI DSS
4 3 (2.91%) SLA
5 2 (1.94%) JSP 440
6 1 (0.97%) HMG Infosec
6 1 (0.97%) QA
6 1 (0.97%) RMADS
System Software
1 8 (7.77%) Active Directory
2 7 (6.80%) ACF2
3 5 (4.85%) VMware Infrastructure
4 4 (3.88%) RACF
5 2 (1.94%) Hyper-V
5 2 (1.94%) Virtual Machines
6 1 (0.97%) Docker
6 1 (0.97%) Firmware
6 1 (0.97%) Microsoft Virtual Server
6 1 (0.97%) Virtual Servers
6 1 (0.97%) VMware ESXi
Systems Management
1 8 (7.77%) SCCM
1 8 (7.77%) zSecure
2 3 (2.91%) OpenView Configuration Management
3 2 (1.94%) McAfee ePO
3 2 (1.94%) Netcool
3 2 (1.94%) SCOM
3 2 (1.94%) WhatsUp Gold
4 1 (0.97%) DameWare
4 1 (0.97%) Microsoft Data Protection Manager
Vendors
1 11 (10.68%) Microsoft
2 9 (8.74%) CA
2 9 (8.74%) Remedy
3 8 (7.77%) HP
4 6 (5.83%) Cisco
4 6 (5.83%) VMware
5 4 (3.88%) Lotus
6 3 (2.91%) BMC
6 3 (2.91%) IBM
6 3 (2.91%) PTC
7 2 (1.94%) BT
7 2 (1.94%) Intel Security
7 2 (1.94%) ServiceNow
7 2 (1.94%) SolarWinds
8 1 (0.97%) 3PAR
8 1 (0.97%) FrontRange
8 1 (0.97%) Juniper
8 1 (0.97%) SAP
8 1 (0.97%) Sophos
8 1 (0.97%) Veeam
Gloucestershire
LA International
Rate: negotiable
Posted: 5 days ago