The first table below looks at the demand for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 88 70 81
Rank change year-on-year
-18 +11
Contract jobs citing Service Management 51 44 55
As % of all contract IT jobs located in the South West 1.68% 2.05% 1.80%
As % of the Processes & Methodologies category 2.33% 2.91% 2.59%
Number of daily rates quoted 35 25 30
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £400 £300
Average daily rate % change year-on-year
-6.25% +33.33%
90% offered a daily rate of more than £275 £166 £184
10% offered a daily rate of more than £491 £425 £450
UK excluding London average daily rate £350 £350 £353
% change year-on-year
- -0.70%
Number of hourly rates quoted 2 3 3
Average hourly rate £25.00 £15.50 £10.50
Average hourly rate % change year-on-year
+61.29% +47.61%
UK excluding London average hourly rate £15.00 £13.68 £16.00
% change year-on-year
+9.68% -14.53%
Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2193 1510 2124
As % of all contract IT jobs located in the South West 72.11% 70.46% 69.37%
Number of daily rates quoted 1464 978 1298
Average daily rate £375 £375 £375
90% offered a daily rate of more than £275 £260 £265
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 98 65 132
Average hourly rate £33.84 £17.50 £32.50
Average hourly rate % change year-on-year
+93.37% -46.15%
90% offered a hourly rate of more than £15.50 £11.00 £13.50
10% offered a hourly rate of more than £40.50 £42.50 £47.50
UK excluding London average hourly rate £26.00 £31.00 £31.00
% change year-on-year
-16.12% -
Service Management
England

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 31 July 2014.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -18 12 £413 -2.65% 5
Somerset -13 9 £325 +94.02% 2
Gloucestershire -13 8 £425 - 6
Cornwall - 5 £375 -
Bristol -26 4 £350 -12.50% 10
Dorset +6 2 £125 -10.71% 2
Devon -12 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 31 July 2014, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 108 (68.79%) ITIL
2 61 (38.85%) Security Cleared
3 60 (38.22%) ITSM
4 47 (29.94%) Windows
5 44 (28.03%) Microsoft
6 42 (26.75%) SC Cleared
7 38 (24.20%) Service Delivery
8 36 (22.93%) ITIL Foundation Certificate
9 34 (21.66%) Project Management
10 32 (20.38%) Windows 7
11 27 (17.20%) SLA
12 26 (16.56%) Microsoft Certification
12 26 (16.56%) Change Management
12 26 (16.56%) VMware
12 26 (16.56%) VMware Infrastructure
13 23 (14.65%) PRINCE2
13 23 (14.65%) Telecoms
13 23 (14.65%) ITIL V3
14 22 (14.01%) User Acceptance Testing
14 22 (14.01%) ISEB
15 21 (13.38%) MCP
16 19 (12.10%) MS Excel
16 19 (12.10%) Management Information System
17 17 (10.83%) Front Office
17 17 (10.83%) Back Office
17 17 (10.83%) SharePoint
17 17 (10.83%) Finance
17 17 (10.83%) Risk Management
18 16 (10.19%) Statistics
19 15 (9.55%) Risk Analysis

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 31 July 2014, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (10.83%) SharePoint
2 7 (4.46%) MS Exchange
3 6 (3.82%) SharePoint 2010
4 5 (3.18%) Exchange Server 2010
5 4 (2.55%) Blackberry Enterprise Server
5 4 (2.55%) Exchange Server 2003
6 3 (1.91%) Exchange Server 2013
7 2 (1.27%) Lync
8 1 (0.64%) IIS
8 1 (0.64%) IBM Notes
Applications
1 19 (12.10%) MS Excel
2 15 (9.55%) MS Office
3 9 (5.73%) MS Visio
4 4 (2.55%) MS Project
5 1 (0.64%) MS PowerPoint
Business Applications
1 9 (5.73%) assyst
2 3 (1.91%) Summit
3 2 (1.27%) Oracle 11i
3 2 (1.27%) Remedy ITSM
Cloud Services
1 2 (1.27%) SaaS
Communications & Networking
1 11 (7.01%) WAN
1 11 (7.01%) LAN
2 8 (5.10%) SAN
3 6 (3.82%) DNS
3 6 (3.82%) Internet
4 4 (2.55%) Nortel Meridian
5 3 (1.91%) VLAN
5 3 (1.91%) DHCP
5 3 (1.91%) Intranet
6 2 (1.27%) LDAP
6 2 (1.27%) TCP/IP
6 2 (1.27%) VPN
6 2 (1.27%) SSL
6 2 (1.27%) Wireshark
6 2 (1.27%) Cisco IOS
6 2 (1.27%) Cisco ASA
6 2 (1.27%) FWSM
6 2 (1.27%) BGP
6 2 (1.27%) EIGRP
7 1 (0.64%) Wi-Fi
Database & Business Intelligence
1 7 (4.46%) MySQL
1 7 (4.46%) SQL Server
2 6 (3.82%) Oracle Database
3 3 (1.91%) MongoDB
4 2 (1.27%) SQL Server 2012
4 2 (1.27%) Oracle9i Database
4 2 (1.27%) SQL Server 2008
5 1 (0.64%) MS Access
5 1 (0.64%) BusinessObjects
5 1 (0.64%) Relational Database
Development Applications
1 6 (3.82%) Team Foundation Server
2 4 (2.55%) MSI
3 2 (1.27%) Oracle APEX
3 2 (1.27%) Selenium
4 1 (0.64%) SpecFlow
4 1 (0.64%) Visual Studio
General
1 23 (14.65%) Telecoms
2 17 (10.83%) Finance
2 17 (10.83%) Front Office
2 17 (10.83%) Back Office
3 5 (3.18%) Publishing
4 3 (1.91%) Banking
4 3 (1.91%) Legal
5 2 (1.27%) Local Government
5 2 (1.27%) Military
6 1 (0.64%) Retail
6 1 (0.64%) Automotive
Job Titles
1 29 (18.47%) Service Manager
2 24 (15.29%) Analyst
3 19 (12.10%) Consultant
4 13 (8.28%) Support Engineer
4 13 (8.28%) Transition Manager
4 13 (8.28%) Service Transition Manager
5 11 (7.01%) Network Engineer
6 10 (6.37%) Architect
7 9 (5.73%) Network Support
8 8 (5.10%) Network Support Engineer
8 8 (5.10%) Project Manager
9 7 (4.46%) Lead Network Engineer
10 6 (3.82%) Solutions Architect
10 6 (3.82%) Support Technician
10 6 (3.82%) Contracts Manager
11 5 (3.18%) Service Analyst
11 5 (3.18%) Administrator
11 5 (3.18%) Test Analyst
11 5 (3.18%) Head of Service Management
11 5 (3.18%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 5 (3.18%) Ruby on Rails
2 4 (2.55%) Django
2 4 (2.55%) XML
3 3 (1.91%) .NET
3 3 (1.91%) CSS
4 2 (1.27%) SOAP
4 2 (1.27%) Web Services
4 2 (1.27%) Drools
4 2 (1.27%) Application Packaging
4 2 (1.27%) HTML
4 2 (1.27%) Ajax
5 1 (0.64%) Gherkin
5 1 (0.64%) Spring
5 1 (0.64%) JDBC
5 1 (0.64%) J2EE
Miscellaneous
1 19 (12.10%) Management Information System
2 16 (10.19%) Statistics
3 6 (3.82%) CMDB
4 5 (3.18%) Video Conferencing
5 4 (2.55%) Fat Client
5 4 (2.55%) Thin Client
5 4 (2.55%) Blackberry
6 2 (1.27%) Social Media
7 1 (0.64%) iPad
7 1 (0.64%) iPhone
7 1 (0.64%) CESG
7 1 (0.64%) CESG CLAS
7 1 (0.64%) EPoS
7 1 (0.64%) NHS
7 1 (0.64%) RMADS
Operating Systems
1 47 (29.94%) Windows
2 32 (20.38%) Windows 7
3 14 (8.92%) Windows Server 2008
4 12 (7.64%) Windows Server 2003
5 8 (5.10%) Windows XP
6 5 (3.18%) UNIX
7 4 (2.55%) Linux
8 3 (1.91%) Windows Server 2012
9 2 (1.27%) Windows 2000 Server
Processes & Methodologies
1 108 (68.79%) ITIL
2 60 (38.22%) ITSM
3 38 (24.20%) Service Delivery
4 34 (21.66%) Project Management
5 26 (16.56%) Change Management
6 23 (14.65%) PRINCE2
6 23 (14.65%) ITIL V3
7 22 (14.01%) User Acceptance Testing
8 17 (10.83%) Risk Management
9 15 (9.55%) Risk Analysis
9 15 (9.55%) Capacity Planning
10 13 (8.28%) Problem Management
10 13 (8.28%) Workflow
11 12 (7.64%) Configuration Management
11 12 (7.64%) Time Management
12 11 (7.01%) Incident Management
12 11 (7.01%) Process Management
13 8 (5.10%) Software Testing
13 8 (5.10%) Test Management
14 7 (4.46%) Test Scripting
Programming Languages
1 8 (5.10%) Java
2 7 (4.46%) C++
3 6 (3.82%) Python
3 6 (3.82%) Ruby
4 5 (3.18%) SQL
4 5 (3.18%) JavaScript
5 4 (2.55%) C
5 4 (2.55%) C#
6 2 (1.27%) Perl
6 2 (1.27%) Shell Script
7 1 (0.64%) PL/SQL
Qualifications
1 61 (38.85%) Security Cleared
2 42 (26.75%) SC Cleared
3 36 (22.93%) ITIL Foundation Certificate
4 26 (16.56%) Microsoft Certification
5 22 (14.01%) ISEB
6 21 (13.38%) MCP
7 12 (7.64%) PRINCE2 Practitioner
7 12 (7.64%) DV Cleared
8 10 (6.37%) ISEB Practitioner
9 8 (5.10%) ITIL Certification
9 8 (5.10%) MCSE
9 8 (5.10%) ISTQB
9 8 (5.10%) ISTQB Foundation Certification
10 3 (1.91%) CTC Cleared
10 3 (1.91%) Degree
10 3 (1.91%) PMP
10 3 (1.91%) PMI Certification
10 3 (1.91%) MCITP
11 2 (1.27%) Cisco Certification
11 2 (1.27%) CCNP
Quality Assurance & Compliance
1 27 (17.20%) SLA
2 6 (3.82%) ISO/IEC 27001
3 5 (3.18%) ISO 9001
4 3 (1.91%) ISO 14001
4 3 (1.91%) Sarbanes-Oxley
5 2 (1.27%) COBIT
6 1 (0.64%) QA
6 1 (0.64%) BS15000
System Software
1 26 (16.56%) VMware Infrastructure
2 13 (8.28%) Active Directory
3 4 (2.55%) Microsoft App-V
3 4 (2.55%) Microsoft Virtual Server
4 3 (1.91%) Hyper-V
5 2 (1.27%) Oracle RAC
Systems Management
1 8 (5.10%) SCCM
2 2 (1.27%) Data Guard
2 2 (1.27%) McAfee ePO
2 2 (1.27%) Cisco Prime
Vendors
1 44 (28.03%) Microsoft
2 26 (16.56%) VMware
3 12 (7.64%) Remedy
4 11 (7.01%) Oracle
5 10 (6.37%) Citrix
6 6 (3.82%) HP
7 4 (2.55%) Nortel
7 4 (2.55%) McAfee
7 4 (2.55%) SAP
7 4 (2.55%) Altiris
7 4 (2.55%) ServiceNow
8 3 (1.91%) Cisco
9 2 (1.27%) Business Objects
9 2 (1.27%) Sophos
9 2 (1.27%) AppSense
10 1 (0.64%) BT
10 1 (0.64%) Juniper
10 1 (0.64%) BMC
10 1 (0.64%) Lotus
10 1 (0.64%) Symantec
Gloucestershire
Interquest - IQ ESM
Rate: £450 per day + expenses
Posted: 6 days ago
South west
Edward Carter Solutions
Rate: Excellent
Posted: 21 days ago