The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 83 80 94
Rank change year-on-year
-3 +14
Contract jobs citing Service Management 54 68 52
As % of all contract IT jobs located in the South West 1.97% 2.16% 1.56%
As % of the Processes & Methodologies category 2.50% 2.68% 2.03%
Number of daily rates quoted 40 54 39
Median daily rate £373 £383 £430
Median daily rate % change year-on-year
-2.61% -11.04%
90% offered a daily rate of more than £195 £139 £329
10% offered a daily rate of more than £562 £474 £516
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 7 1 2
Median hourly rate £41.00 £20.63 £26.45
Median hourly rate % change year-on-year
+98.78% -22.02%
90% offered a hourly rate of more than £12.50 £20.63 £18.49
10% offered a hourly rate of more than £45.00 £20.63 £34.41
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2160 2539 2557
As % of all contract IT jobs located in the South West 78.66% 80.50% 76.81%
Number of daily rates quoted 1460 1772 1735
Median daily rate £400 £375 £400
Median daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £275 £288 £300
10% offered a daily rate of more than £550 £500 £548
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 142 108 124
Median hourly rate £38.00 £41.00 £33.00
Median hourly rate % change year-on-year
-7.31% +24.24%
90% offered a hourly rate of more than £13.10 £20.63 £16.50
10% offered a hourly rate of more than £45.00 £44.80 £47.50
UK excluding London median hourly rate £30.75 £34.95 £25.00
% change year-on-year
-12.01% +39.80%

Service Management
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 5 December 2016.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 5 December 2016.

Service Management Hourly Rate Histogram in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +5 37 £320 -14.66% 3
Bristol -15 9 £429 +5.21% 6
Somerset +25 3 £381 -14.32%
Gloucestershire +5 3 - - 2
Devon +2 2 £185 -22.10%
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 5 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Management.

1 71 (68.27%) ITIL
2 52 (50.00%) Security Cleared
3 39 (37.50%) SC Cleared
4 29 (27.88%) Windows
5 24 (23.08%) Problem Management
6 22 (21.15%) Service Delivery
7 21 (20.19%) Military
8 20 (19.23%) Microsoft
8 20 (19.23%) Analytical Skills
9 17 (16.35%) HP
10 16 (15.38%) DV Cleared
11 15 (14.42%) VMware
11 15 (14.42%) Change Management
11 15 (14.42%) Cisco
11 15 (14.42%) Active Directory
11 15 (14.42%) ITIL Certification
12 14 (13.46%) MS Office
12 14 (13.46%) VMware Infrastructure
12 14 (13.46%) Business Continuity
13 13 (12.50%) Cisco Certification
13 13 (12.50%) CCNA
13 13 (12.50%) ITIL V3
14 12 (11.54%) ITSM
14 12 (11.54%) Management Information System
14 12 (11.54%) Remedy
15 11 (10.58%) Internet
15 11 (10.58%) Migration
15 11 (10.58%) Information Security
16 10 (9.62%) Banking
16 10 (9.62%) Retail

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.65%) SharePoint
2 4 (3.85%) IBM Notes
2 4 (3.85%) MS Exchange
3 3 (2.88%) BizTalk Server
3 3 (2.88%) MQSeries
3 3 (2.88%) NetWeaver
4 2 (1.92%) CMS
4 2 (1.92%) Skype for Business
5 1 (0.96%) CICS
Applications
1 14 (13.46%) MS Office
2 7 (6.73%) MS Excel
3 5 (4.81%) MS PowerPoint
4 3 (2.88%) CATIA
4 3 (2.88%) MS Visio
5 1 (0.96%) Spreadsheet
Business Applications
1 3 (2.88%) Remedy ITSM
2 1 (0.96%) Maximo
Cloud Services
1 5 (4.81%) Office 365
1 5 (4.81%) PaaS
2 4 (3.85%) IaaS
3 3 (2.88%) Microsoft Azure
4 2 (1.92%) SaaS
5 1 (0.96%) Mimecast
Communications & Networking
1 11 (10.58%) Internet
2 9 (8.65%) VoIP
3 8 (7.69%) LAN
3 8 (7.69%) WAN
4 5 (4.81%) VLAN
5 3 (2.88%) Ethernet
5 3 (2.88%) Firewall
5 3 (2.88%) SAN
5 3 (2.88%) TCP/IP
6 2 (1.92%) DHCP
6 2 (1.92%) DNS
6 2 (1.92%) Extranet
6 2 (1.92%) ISDN
6 2 (1.92%) MPLS
6 2 (1.92%) Skype
6 2 (1.92%) Structured Cabling
6 2 (1.92%) Unified Communications
6 2 (1.92%) Wi-Fi
7 1 (0.96%) ATM
7 1 (0.96%) WebEx
Database & Business Intelligence
1 5 (4.81%) SQL Server
2 4 (3.85%) BusinessObjects
3 2 (1.92%) Relational Database
4 1 (0.96%) DB2
4 1 (0.96%) SQL Server 2008
Development Applications
1 1 (0.96%) MSI
General
1 21 (20.19%) Military
2 10 (9.62%) Banking
2 10 (9.62%) Finance
2 10 (9.62%) Retail
3 7 (6.73%) Telecoms
4 6 (5.77%) Marketing
4 6 (5.77%) Retail Banking
5 3 (2.88%) Back Office
6 2 (1.92%) Aerospace
7 1 (0.96%) Legal
7 1 (0.96%) Manufacturing
7 1 (0.96%) Pharmaceutical
Job Titles
1 17 (16.35%) Analyst
2 13 (12.50%) Service Manager
3 11 (10.58%) Architect
3 11 (10.58%) Problem Manager
4 10 (9.62%) Support Engineer
5 8 (7.69%) Network Engineer
6 5 (4.81%) Consultant
6 5 (4.81%) Delivery Manager
6 5 (4.81%) Operations Analyst
6 5 (4.81%) Services Delivery Manager
7 4 (3.85%) Deskside Engineer
7 4 (3.85%) Deskside Support
7 4 (3.85%) Deskside Support Engineer
7 4 (3.85%) Information Architect
7 4 (3.85%) Information Security Architect
7 4 (3.85%) IT Manager
7 4 (3.85%) ITIL Manager
7 4 (3.85%) ITIL Service Manager
7 4 (3.85%) Security Architect
7 4 (3.85%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (0.96%) CSS
1 1 (0.96%) HTML
1 1 (0.96%) REST
1 1 (0.96%) XHTML
1 1 (0.96%) XML
Miscellaneous
1 20 (19.23%) Analytical Skills
2 12 (11.54%) Management Information System
3 9 (8.65%) Replication
4 7 (6.73%) Online Banking
5 6 (5.77%) CMDB
6 5 (4.81%) Data Centre
7 3 (2.88%) CESG
7 3 (2.88%) Fat Client
7 3 (2.88%) Thin Client
8 2 (1.92%) Client/Server
8 2 (1.92%) Hybrid Cloud
8 2 (1.92%) Mainframe
8 2 (1.92%) Smartphone
8 2 (1.92%) Virtual Team
9 1 (0.96%) Driving Licence
9 1 (0.96%) Enterprise Software
9 1 (0.96%) NHS
9 1 (0.96%) Public Cloud
9 1 (0.96%) Reference Data
9 1 (0.96%) Social Media
Operating Systems
1 29 (27.88%) Windows
2 10 (9.62%) Windows 7
3 9 (8.65%) Windows Server
4 4 (3.85%) Linux
4 4 (3.85%) Windows Server 2008
5 3 (2.88%) Unix
5 3 (2.88%) Windows Vista
6 2 (1.92%) NetWare
7 1 (0.96%) zOS
Processes & Methodologies
1 71 (68.27%) ITIL
2 24 (23.08%) Problem Management
3 22 (21.15%) Service Delivery
4 15 (14.42%) Change Management
5 14 (13.46%) Business Continuity
6 13 (12.50%) ITIL V3
7 12 (11.54%) ITSM
8 11 (10.58%) Information Security
8 11 (10.58%) Migration
9 10 (9.62%) Configuration Management
9 10 (9.62%) Project Management
10 9 (8.65%) PRINCE2
11 7 (6.73%) Agile Software Development
12 5 (4.81%) Incident Management
12 5 (4.81%) Open Source
12 5 (4.81%) Release Management
12 5 (4.81%) Root Cause Analysis
12 5 (4.81%) Scrum
12 5 (4.81%) Security Architecture
13 4 (3.85%) Continuous Improvement
Programming Languages
1 5 (4.81%) SQL
2 4 (3.85%) C
2 4 (3.85%) PowerShell
3 3 (2.88%) C++
3 3 (2.88%) JavaScript
3 3 (2.88%) Perl
4 1 (0.96%) Java
Qualifications
1 52 (50.00%) Security Cleared
2 39 (37.50%) SC Cleared
3 16 (15.38%) DV Cleared
4 15 (14.42%) ITIL Certification
5 13 (12.50%) CCNA
5 13 (12.50%) Cisco Certification
6 8 (7.69%) Microsoft Certification
7 5 (4.81%) CCNP
8 4 (3.85%) CCDA
8 4 (3.85%) CISSP
8 4 (3.85%) Degree
8 4 (3.85%) MCSE
9 3 (2.88%) BPSS Clearance
10 2 (1.92%) CNA
10 2 (1.92%) CNE
10 2 (1.92%) HND
10 2 (1.92%) MCSA
10 2 (1.92%) Novell Certification
11 1 (0.96%) BC Cleared
11 1 (0.96%) ISEB
Quality Assurance & Compliance
1 10 (9.62%) ISO/IEC 27001
2 4 (3.85%) SLA
3 3 (2.88%) ISO 9001
3 3 (2.88%) JSP 440
3 3 (2.88%) PCI DSS
4 1 (0.96%) COBIT
4 1 (0.96%) QA
System Software
1 15 (14.42%) Active Directory
2 14 (13.46%) VMware Infrastructure
3 3 (2.88%) VMware ESXi
4 2 (1.92%) Docker
4 2 (1.92%) Firmware
4 2 (1.92%) Hyper-V
4 2 (1.92%) Virtual Machines
5 1 (0.96%) Microsoft App-V
5 1 (0.96%) Microsoft Virtual Server
5 1 (0.96%) RACF
5 1 (0.96%) Snort
5 1 (0.96%) Virtual Servers
Systems Management
1 8 (7.69%) OpenView Configuration Management
2 6 (5.77%) SCCM
3 2 (1.92%) Netcool
3 2 (1.92%) SCOM
3 2 (1.92%) WhatsUp Gold
4 1 (0.96%) Cisco LMS
4 1 (0.96%) DameWare
4 1 (0.96%) RSA enVision
4 1 (0.96%) zSecure
Vendors
1 20 (19.23%) Microsoft
2 17 (16.35%) HP
3 15 (14.42%) Cisco
3 15 (14.42%) VMware
4 12 (11.54%) Remedy
5 8 (7.69%) CA
6 5 (4.81%) BMC
6 5 (4.81%) IBM
7 4 (3.85%) Lotus
8 3 (2.88%) 3PAR
8 3 (2.88%) BT
8 3 (2.88%) PTC
8 3 (2.88%) SAP
8 3 (2.88%) ServiceNow
8 3 (2.88%) Sophos
8 3 (2.88%) Veeam
9 2 (1.92%) Brocade
9 2 (1.92%) Juniper
9 2 (1.92%) Novell
9 2 (1.92%) Oracle
Blandford Forum, Dorset
Reed Technology
Rate: £250 - £275 per day
Posted: 4 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £500 - £650 per day
Posted: 4 days ago