The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 108 95 78
Rank change year-on-year
-13 -17
Contract jobs citing Service Management 39 51 34
As % of all contract IT jobs located in the South West 1.22% 1.67% 1.59%
As % of the Processes & Methodologies category 1.61% 2.25% 2.21%
Number of daily rates quoted 23 33 19
Average daily rate
Keep up to 90%
of your Daily Rate
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£450 £375 £375
Average daily rate % change year-on-year
+20.00% -
90% offered a daily rate of more than £348 £275 £156
10% offered a daily rate of more than £574 £489 £432
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 2 2
Average hourly rate - £25.00 £30.25
Average hourly rate % change year-on-year
- -17.35%
UK excluding London average hourly rate £15.88 £15.00 £14.00
% change year-on-year
+5.83% +7.14%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2421 2271 1541
As % of all contract IT jobs located in the South West 75.61% 74.26% 72.25%
Number of daily rates quoted 1620 1520 999
Average daily rate £393 £375 £375
Average daily rate % change year-on-year
+4.66% -
90% offered a daily rate of more than £279 £275 £260
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 112 105 70
Average hourly rate £39.25 £33.84 £17.50
Average hourly rate % change year-on-year
+15.98% +93.37%
90% offered a hourly rate of more than £19.00 £15.00 £11.00
10% offered a hourly rate of more than £55.00 £42.50 £42.50
UK excluding London average hourly rate £30.00 £26.50 £31.00
% change year-on-year
+13.20% -14.51%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 30 July 2015.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +10 15 £413 +3.12% 8
Bristol +2 9 £500 +42.85% 3
Somerset -1 4 £413 +26.92% 2
Dorset 0 3 £450 +260.00% 1
Gloucestershire -11 2 - - 3
Devon +1 1 £625 - 5
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 30 July 2015, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 90 (68.18%) ITIL
2 49 (37.12%) Security Cleared
3 33 (25.00%) SC Cleared
4 27 (20.45%) Service Delivery
5 26 (19.70%) PRINCE2
6 23 (17.42%) ITSM
6 23 (17.42%) Finance
6 23 (17.42%) Project Management
7 21 (15.91%) Change Management
8 20 (15.15%) Mentoring
9 18 (13.64%) Windows
9 18 (13.64%) Agile Software Development
10 15 (11.36%) Linux
10 15 (11.36%) Stakeholder Management
10 15 (11.36%) Management Information System
10 15 (11.36%) Coaching
11 14 (10.61%) DV Cleared
12 13 (9.85%) Active Directory
13 12 (9.09%) SLA
13 12 (9.09%) ITIL Certification
14 11 (8.33%) Risk Management
14 11 (8.33%) Incident Management
14 11 (8.33%) Analytical Skills
14 11 (8.33%) Data Centre
15 10 (7.58%) ITIL Foundation Certificate
16 9 (6.82%) PRINCE2 Practitioner
16 9 (6.82%) Migration
16 9 (6.82%) Microsoft
16 9 (6.82%) Oracle
17 8 (6.06%) APMP

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 30 July 2015, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.30%) SharePoint
2 3 (2.27%) Lync
2 3 (2.27%) Exchange Server 2013
3 2 (1.52%) IIS
4 1 (0.76%) Apache
4 1 (0.76%) OpenStack
4 1 (0.76%) SharePoint 2013
4 1 (0.76%) MS Exchange
4 1 (0.76%) CMS
4 1 (0.76%) Exchange Server 2003
4 1 (0.76%) Confluence
4 1 (0.76%) Eucalyptus
Applications
1 7 (5.30%) MS Excel
2 6 (4.55%) MS Office
3 5 (3.79%) MS Visio
4 4 (3.03%) MS PowerPoint
4 4 (3.03%) MS Project
Business Applications
1 1 (0.76%) SAP Oil and Gas
1 1 (0.76%) Dynamics CRM
1 1 (0.76%) Oracle EBS R12
Cloud Services
1 1 (0.76%) Microsoft Azure
1 1 (0.76%) Amazon AWS
1 1 (0.76%) SaaS
1 1 (0.76%) PaaS
1 1 (0.76%) IaaS
Communications & Networking
1 6 (4.55%) LDAP
1 6 (4.55%) LAN
2 5 (3.79%) WAN
3 4 (3.03%) DNS
3 4 (3.03%) X.509
3 4 (3.03%) Firewall
4 3 (2.27%) Wireless
4 3 (2.27%) HTTP
4 3 (2.27%) SS7
4 3 (2.27%) SAN
4 3 (2.27%) SIGTRAN
4 3 (2.27%) Network Security
5 2 (1.52%) VoIP
5 2 (1.52%) VLAN
5 2 (1.52%) DHCP
5 2 (1.52%) TCP/IP
5 2 (1.52%) VPN
6 1 (0.76%) Telnet
6 1 (0.76%) SSH
6 1 (0.76%) Ethernet
Database & Business Intelligence
1 6 (4.55%) Oracle Database
2 3 (2.27%) SQL Server
3 2 (1.52%) MySQL
4 1 (0.76%) Relational Database
4 1 (0.76%) RDBMS
4 1 (0.76%) QlikView
4 1 (0.76%) MongoDB
4 1 (0.76%) Oracle ODI
Development Applications
1 5 (3.79%) Oracle APEX
2 2 (1.52%) Rational Rose
3 1 (0.76%) Toad
3 1 (0.76%) JIRA
General
1 23 (17.42%) Finance
2 6 (4.55%) Telecoms
3 3 (2.27%) Banking
3 3 (2.27%) Law
4 2 (1.52%) Marketing
5 1 (0.76%) Manufacturing
5 1 (0.76%) Military
5 1 (0.76%) Retail
5 1 (0.76%) Retail Banking
5 1 (0.76%) Electronics
Job Titles
1 29 (21.97%) Service Manager
2 20 (15.15%) Project Manager
3 15 (11.36%) Architect
4 10 (7.58%) Delivery Manager
5 9 (6.82%) Infrastructure Manager
5 9 (6.82%) Services Delivery Manager
6 8 (6.06%) Administrator
6 8 (6.06%) Service Architect
7 7 (5.30%) Infrastructure Project Manager
7 7 (5.30%) IT Services Manager
8 5 (3.79%) Customer Services Manager
8 5 (3.79%) Transition Manager
8 5 (3.79%) Security Administrator
8 5 (3.79%) Analyst
8 5 (3.79%) Service Transition Manager
9 4 (3.03%) IT Infrastructure Manager
9 4 (3.03%) ITIL Process Owner
9 4 (3.03%) Head of Operations
9 4 (3.03%) Consultant
9 4 (3.03%) Senior Manager
Libraries, Frameworks & Software Standards
1 3 (2.27%) HTML
1 3 (2.27%) XML
2 2 (1.52%) CSS
2 2 (1.52%) Ajax
3 1 (0.76%) Java EE
3 1 (0.76%) WCF
3 1 (0.76%) REST
3 1 (0.76%) Doctrine
3 1 (0.76%) JDBC
3 1 (0.76%) SOAP
3 1 (0.76%) Web Services
3 1 (0.76%) Middleware
3 1 (0.76%) .NET
3 1 (0.76%) J2EE
Miscellaneous
1 15 (11.36%) Management Information System
2 11 (8.33%) Analytical Skills
2 11 (8.33%) Data Centre
3 5 (3.79%) Replication
4 4 (3.03%) PKI
4 4 (3.03%) Mainframe
5 3 (2.27%) Statistics
6 2 (1.52%) NHS
6 2 (1.52%) Private Cloud
7 1 (0.76%) Hybrid Cloud
7 1 (0.76%) Public Cloud
7 1 (0.76%) Enterprise Cloud
7 1 (0.76%) DTV
7 1 (0.76%) Client/Server
7 1 (0.76%) Informatics
7 1 (0.76%) Computer Science
7 1 (0.76%) CMDB
7 1 (0.76%) User Experience
Operating Systems
1 18 (13.64%) Windows
2 15 (11.36%) Linux
3 5 (3.79%) UNIX
4 3 (2.27%) Windows 7
5 2 (1.52%) Windows Server 2008
5 2 (1.52%) Red Hat Enterprise Linux
6 1 (0.76%) Windows Server 2012
6 1 (0.76%) Windows XP
6 1 (0.76%) Windows Server 2003
6 1 (0.76%) Solaris
Processes & Methodologies
1 90 (68.18%) ITIL
2 27 (20.45%) Service Delivery
3 26 (19.70%) PRINCE2
4 23 (17.42%) Project Management
4 23 (17.42%) ITSM
5 21 (15.91%) Change Management
6 20 (15.15%) Mentoring
7 18 (13.64%) Agile Software Development
8 15 (11.36%) Stakeholder Management
8 15 (11.36%) Coaching
9 11 (8.33%) Risk Management
9 11 (8.33%) Incident Management
10 9 (6.82%) Migration
11 8 (6.06%) Problem Management
11 8 (6.06%) DevOps
12 7 (5.30%) ITIL V3
12 7 (5.30%) Business Continuity
13 6 (4.55%) Programme Management
13 6 (4.55%) Continuous Integration
13 6 (4.55%) Business Analysis
Programming Languages
1 7 (5.30%) Java
1 7 (5.30%) SQL
2 2 (1.52%) Shell Script
2 2 (1.52%) JavaScript
2 2 (1.52%) C
3 1 (0.76%) C#
3 1 (0.76%) PL/SQL
3 1 (0.76%) Python
Qualifications
1 49 (37.12%) Security Cleared
2 33 (25.00%) SC Cleared
3 14 (10.61%) DV Cleared
4 12 (9.09%) ITIL Certification
5 10 (7.58%) ITIL Foundation Certificate
6 9 (6.82%) PRINCE2 Practitioner
7 8 (6.06%) APMP
8 6 (4.55%) Degree
9 1 (0.76%) MCITP
9 1 (0.76%) MCSE
9 1 (0.76%) MCSA
9 1 (0.76%) CCNP
9 1 (0.76%) CCNA
9 1 (0.76%) Cisco Certification
9 1 (0.76%) Microsoft Certification
9 1 (0.76%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (9.09%) SLA
2 5 (3.79%) ISO/IEC 27001
2 5 (3.79%) ISO 9001
3 4 (3.03%) PCI DSS
4 2 (1.52%) COBIT
5 1 (0.76%) HL7
5 1 (0.76%) ISO 14001
System Software
1 13 (9.85%) Active Directory
2 4 (3.03%) Hyper-V
3 3 (2.27%) VMware Infrastructure
3 3 (2.27%) Microsoft App-V
4 2 (1.52%) VMware ESXi
5 1 (0.76%) DFS Replication
5 1 (0.76%) Xen
5 1 (0.76%) Microsoft Virtual Server
Systems Management
1 3 (2.27%) Tivoli
2 2 (1.52%) Zenoss
2 2 (1.52%) WSUS
2 2 (1.52%) CA Spectrum
3 1 (0.76%) SCDPM
3 1 (0.76%) SCOrch
3 1 (0.76%) SCSM
3 1 (0.76%) Cisco LMS
3 1 (0.76%) logstash
3 1 (0.76%) Oracle Enterprise Manager
3 1 (0.76%) SCCM
3 1 (0.76%) SCOM
3 1 (0.76%) SCVMM
3 1 (0.76%) ZABBIX
3 1 (0.76%) McAfee ePO
3 1 (0.76%) Norton AntiVirus
Vendors
1 9 (6.82%) Oracle
1 9 (6.82%) Microsoft
2 7 (5.30%) ArcSight
3 6 (4.55%) McAfee
4 5 (3.79%) SAP
4 5 (3.79%) Splunk
5 4 (3.03%) hybris
5 4 (3.03%) VMware
5 4 (3.03%) Cisco
5 4 (3.03%) HP
6 3 (2.27%) Red Hat
6 3 (2.27%) Citrix
6 3 (2.27%) ServiceNow
7 2 (1.52%) BMC
7 2 (1.52%) CA
7 2 (1.52%) Dell
7 2 (1.52%) IBM
8 1 (0.76%) Siebel
8 1 (0.76%) Sun
8 1 (0.76%) CommVault
Yeovil, Somerset
Screwfix
Rate: Market related
Posted: Yesterday