The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 48 49 56
Rank change year-on-year
+1 +7
Contract jobs citing Service Management 104 115 81
As % of all contract IT jobs located in the South West 3.26% 3.47% 3.39%
As % of the Processes & Methodologies category 4.26% 4.52% 4.78%
Number of daily rates quoted 58 65 40
Average daily rate
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£374 £350 £381
Average daily rate % change year-on-year
+6.78% -8.13%
90% offered a daily rate of more than £225 £195 £263
10% offered a daily rate of more than £550 £490 £575
UK excluding London average daily rate £363 £363 £375
% change year-on-year
- -3.33%
Number of hourly rates quoted 2 8 1
Average hourly rate £28.38 £24.50 £16.50
Average hourly rate % change year-on-year
+15.81% +48.48%
UK excluding London average hourly rate £13.35 £19.50 £16.00
% change year-on-year
-31.53% +21.87%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2441 2547 1696
As % of all contract IT jobs located in the South West 76.59% 76.79% 71.02%
Number of daily rates quoted 1589 1570 1059
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £288 £270 £255
10% offered a daily rate of more than £550 £500 £480
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 94 112 62
Average hourly rate £35.00 £30.00 £32.00
Average hourly rate % change year-on-year
+16.66% -6.25%
90% offered a hourly rate of more than £14.50 £12.50 £17.50
10% offered a hourly rate of more than £45.00 £42.50 £47.50
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 17 April 2015.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 17 April 2015.

Service Management Hourly Rate Histogram in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +40 49 £406 +62.30% 12
Somerset -15 15 £384 +18.07% 3
Bristol -11 12 £360 +12.50% 3
Devon +6 9 £220 -52.43%
Gloucestershire -31 6 £425 -10.52% 1
Dorset +2 5 £315 -21.25%
Cornwall - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 17 April 2015, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 94 (65.73%) ITIL
2 63 (44.06%) Security Cleared
3 45 (31.47%) SC Cleared
4 32 (22.38%) Service Delivery
5 30 (20.98%) Finance
6 27 (18.88%) ITSM
7 22 (15.38%) Project Management
8 21 (14.69%) Windows
9 20 (13.99%) Change Management
9 20 (13.99%) Incident Management
10 19 (13.29%) SLA
11 17 (11.89%) Linux
11 17 (11.89%) PRINCE2
11 17 (11.89%) Migration
12 16 (11.19%) Management Information System
12 16 (11.19%) Microsoft
12 16 (11.19%) Active Directory
12 16 (11.19%) Mentoring
13 14 (9.79%) ITIL Certification
13 14 (9.79%) Stakeholder Management
13 14 (9.79%) Problem Management
14 13 (9.09%) UNIX
15 11 (7.69%) Replication
15 11 (7.69%) Telecoms
15 11 (7.69%) DV Cleared
15 11 (7.69%) Coaching
16 10 (6.99%) Analytical Skills
16 10 (6.99%) Agile Software Development
16 10 (6.99%) VMware
17 9 (6.29%) LAN

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 17 April 2015, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.50%) SharePoint
1 5 (3.50%) Eucalyptus
1 5 (3.50%) OpenStack
2 3 (2.10%) IIS
3 2 (1.40%) MS Exchange
3 2 (1.40%) CMS
3 2 (1.40%) Exchange Server 2003
4 1 (0.70%) IBM Notes
4 1 (0.70%) Apache
Applications
1 6 (4.20%) MS Excel
2 5 (3.50%) MS Office
3 4 (2.80%) MS Project
3 4 (2.80%) MS Visio
3 4 (2.80%) MS PowerPoint
Business Applications
1 3 (2.10%) assyst
1 3 (2.10%) Dynamics AX
2 2 (1.40%) Dynamics CRM
2 2 (1.40%) Oracle EBS R12
3 1 (0.70%) SAP Oil and Gas
3 1 (0.70%) Remedy ITSM
Cloud Services
1 5 (3.50%) Microsoft Azure
1 5 (3.50%) Amazon AWS
2 3 (2.10%) SaaS
2 3 (2.10%) PaaS
3 1 (0.70%) IaaS
Communications & Networking
1 9 (6.29%) LAN
1 9 (6.29%) WAN
2 8 (5.59%) DNS
2 8 (5.59%) Firewall
3 5 (3.50%) SIGTRAN
3 5 (3.50%) SS7
3 5 (3.50%) Ethernet
3 5 (3.50%) LDAP
4 4 (2.80%) X.509
5 3 (2.10%) TCP/IP
5 3 (2.10%) Broadband
5 3 (2.10%) SDH
5 3 (2.10%) Network Security
5 3 (2.10%) Wireless
5 3 (2.10%) Unified Communications
6 2 (1.40%) VLAN
6 2 (1.40%) Multicast
6 2 (1.40%) DHCP
6 2 (1.40%) HTTP
6 2 (1.40%) SAN
Database & Business Intelligence
1 5 (3.50%) Oracle Database
2 4 (2.80%) SQL Server
3 2 (1.40%) Oracle Reports
3 2 (1.40%) MySQL
4 1 (0.70%) QlikView
4 1 (0.70%) MongoDB
4 1 (0.70%) Oracle ODI
Development Applications
1 2 (1.40%) Rational Rose
1 2 (1.40%) Oracle APEX
2 1 (0.70%) Toad
General
1 30 (20.98%) Finance
2 11 (7.69%) Telecoms
3 4 (2.80%) Manufacturing
3 4 (2.80%) Marketing
4 3 (2.10%) Banking
5 2 (1.40%) Retail
5 2 (1.40%) Law
6 1 (0.70%) Electronics
6 1 (0.70%) Retail Banking
Job Titles
1 32 (22.38%) Service Manager
2 21 (14.69%) Architect
3 16 (11.19%) Project Manager
4 9 (6.29%) Consultant
5 7 (4.90%) Administrator
5 7 (4.90%) Delivery Manager
5 7 (4.90%) IT Services Manager
6 6 (4.20%) Customer Services Manager
6 6 (4.20%) Services Delivery Manager
6 6 (4.20%) Technical Architect
7 5 (3.50%) Solutions Architect
7 5 (3.50%) Infrastructure Manager
7 5 (3.50%) Enterprise Architect
7 5 (3.50%) Security Administrator
7 5 (3.50%) Transition Manager
7 5 (3.50%) Incident Manager
8 4 (2.80%) Deployment Manager
8 4 (2.80%) Head of Operations
8 4 (2.80%) Cloud Architect
8 4 (2.80%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 5 (3.50%) Java EE
2 4 (2.80%) .NET
3 3 (2.10%) HTML
3 3 (2.10%) Middleware
3 3 (2.10%) WCF
4 2 (1.40%) XML
5 1 (0.70%) J2EE
5 1 (0.70%) Web Services
5 1 (0.70%) X-Windows
5 1 (0.70%) JSON
5 1 (0.70%) jQuery
5 1 (0.70%) HTML5
Miscellaneous
1 16 (11.19%) Management Information System
2 11 (7.69%) Replication
3 10 (6.99%) Analytical Skills
4 5 (3.50%) Private Cloud
4 5 (3.50%) Public Cloud
5 4 (2.80%) PKI
6 3 (2.10%) Statistics
6 3 (2.10%) Mainframe
7 2 (1.40%) Open Source
7 2 (1.40%) PMI
7 2 (1.40%) Enterprise Cloud
8 1 (0.70%) Hybrid Cloud
8 1 (0.70%) NHS
8 1 (0.70%) DTV
8 1 (0.70%) Informatics
8 1 (0.70%) Computer Science
8 1 (0.70%) CMDB
Operating Systems
1 21 (14.69%) Windows
2 17 (11.89%) Linux
3 13 (9.09%) UNIX
4 3 (2.10%) Windows Server 2008
5 2 (1.40%) Windows 7
5 2 (1.40%) Windows Server 2003
6 1 (0.70%) Solaris
Processes & Methodologies
1 94 (65.73%) ITIL
2 32 (22.38%) Service Delivery
3 27 (18.88%) ITSM
4 22 (15.38%) Project Management
5 20 (13.99%) Change Management
5 20 (13.99%) Incident Management
6 17 (11.89%) PRINCE2
6 17 (11.89%) Migration
7 16 (11.19%) Mentoring
8 14 (9.79%) Stakeholder Management
8 14 (9.79%) Problem Management
9 11 (7.69%) Coaching
10 10 (6.99%) Agile Software Development
11 9 (6.29%) Business Continuity
12 8 (5.59%) Risk Management
13 7 (4.90%) SOA
13 7 (4.90%) Data Migration
14 6 (4.20%) ITIL V3
14 6 (4.20%) Load Balancing
14 6 (4.20%) Continuous Improvement
Programming Languages
1 6 (4.20%) SQL
2 4 (2.80%) Java
3 3 (2.10%) JavaScript
3 3 (2.10%) C#
4 2 (1.40%) C
4 2 (1.40%) Shell Script
5 1 (0.70%) Python
5 1 (0.70%) PL/SQL
Qualifications
1 63 (44.06%) Security Cleared
2 45 (31.47%) SC Cleared
3 14 (9.79%) ITIL Certification
4 11 (7.69%) DV Cleared
5 7 (4.90%) APMP
6 5 (3.50%) ITIL Foundation Certificate
7 3 (2.10%) PMI Certification
7 3 (2.10%) Degree
7 3 (2.10%) PRINCE2 Practitioner
8 2 (1.40%) ISEB
9 1 (0.70%) Microsoft Certification
9 1 (0.70%) PRINCE2 Certification
9 1 (0.70%) PMP
Quality Assurance & Compliance
1 19 (13.29%) SLA
2 8 (5.59%) ISO 9001
3 6 (4.20%) COBIT
4 5 (3.50%) ISO/IEC 27001
5 4 (2.80%) PCI DSS
6 2 (1.40%) BS15000
7 1 (0.70%) ISO 14001
7 1 (0.70%) HL7
7 1 (0.70%) ISO/IEC 20000
System Software
1 16 (11.19%) Active Directory
2 9 (6.29%) VMware Infrastructure
3 5 (3.50%) Hyper-V
4 2 (1.40%) EMC RecoverPoint
4 2 (1.40%) VMware ESXi
5 1 (0.70%) Microsoft App-V
5 1 (0.70%) Xen
5 1 (0.70%) Microsoft Virtual Server
5 1 (0.70%) NDS
Systems Management
1 3 (2.10%) Tivoli
1 3 (2.10%) Norton AntiVirus
2 1 (0.70%) WSUS
2 1 (0.70%) SCCM
2 1 (0.70%) McAfee ePO
2 1 (0.70%) Oracle Enterprise Manager
Vendors
1 16 (11.19%) Microsoft
2 10 (6.99%) VMware
3 8 (5.59%) McAfee
3 8 (5.59%) Oracle
3 8 (5.59%) Cisco
4 6 (4.20%) SAP
5 5 (3.50%) NetApp
5 5 (3.50%) hybris
6 4 (2.80%) Splunk
6 4 (2.80%) ArcSight
6 4 (2.80%) HP
7 3 (2.10%) Symantec
7 3 (2.10%) CommVault
8 2 (1.40%) BT
8 2 (1.40%) Dell
8 2 (1.40%) EMC
8 2 (1.40%) Citrix
9 1 (0.70%) Juniper
9 1 (0.70%) BMC
9 1 (0.70%) Siebel
Corsham, Wiltshire
LA International
Rate: £375 - £425 per annum
Posted: 4 days ago
Swindon
Hays IT - Uk Posting account
Rate: £300.00 - £400.00 per annum
Posted: 9 days ago
Swindon
The People Network
Rate: £387 - £436 per day
Posted: 17 days ago
Wiltshire
Capita - ITMS
Rate: £300 - £400 per day
Posted: 19 days ago