The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Management
England / South West
Rank 96 73 104
Rank change year-on-year
-23 +31
Contract jobs citing Service Management 37 73 39
As % of all contract IT jobs located in the South West 1.43% 2.44% 1.27%
As % of the Processes & Methodologies category 1.80% 2.96% 1.68%
Number of daily rates quoted 25 56 22
Median daily rate £370 £338 £438
Median daily rate % change year-on-year
+9.62% -22.85%
90% offered a daily rate of more than £189 £125 £350
10% offered a daily rate of more than £569 £458 £530
UK excluding London median daily rate £400 £389 £375
% change year-on-year
+2.89% +3.66%
Number of hourly rates quoted 4 2 1
Median hourly rate £26.75 £15.56 £36.40
Median hourly rate % change year-on-year
+71.88% -57.24%
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2057 2463 2322
As % of all contract IT jobs located in the South West 79.70% 82.32% 75.46%
Number of daily rates quoted 1368 1730 1558
Median daily rate £400 £375 £400
Median daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £273 £285 £300
10% offered a daily rate of more than £550 £500 £550
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 130 120 110
Median hourly rate £37.50 £42.00 £36.00
Median hourly rate % change year-on-year
-10.71% +16.66%
90% offered a hourly rate of more than £14.50 £24.56 £17.50
10% offered a hourly rate of more than £45.00 £50.00 £46.50
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 20 January 2017.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 20 January 2017.

Service Management Hourly Rate Histogram in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 19 £230 -8.00% 3
Bristol -12 10 £399 -7.53% 1
Gloucestershire +1 2 - - 5
Devon 0 2 £185 -26.00% 1
Dorset -1 2 £264 -29.66%
Somerset +7 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 20 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Management.

1 54 (64.29%) ITIL
2 42 (50.00%) Security Cleared
3 32 (38.10%) SC Cleared
4 28 (33.33%) Windows
5 20 (23.81%) Microsoft
6 16 (19.05%) Military
7 15 (17.86%) Active Directory
8 14 (16.67%) HP
8 14 (16.67%) Cisco
8 14 (16.67%) ITIL Certification
8 14 (16.67%) ITSM
8 14 (16.67%) DV Cleared
8 14 (16.67%) Problem Management
8 14 (16.67%) Analytical Skills
9 13 (15.48%) Business Continuity
10 12 (14.29%) Migration
10 12 (14.29%) Service Delivery
11 11 (13.10%) VMware
11 11 (13.10%) PRINCE2
11 11 (13.10%) Windows 7
12 10 (11.90%) VMware Infrastructure
12 10 (11.90%) MS Office
12 10 (11.90%) Change Management
12 10 (11.90%) Windows Server
13 9 (10.71%) Finance
13 9 (10.71%) Information Security
13 9 (10.71%) CCNA
13 9 (10.71%) Cisco Certification
13 9 (10.71%) ITIL V3
14 8 (9.52%) Microsoft Certification

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.95%) MS Exchange
2 4 (4.76%) IBM Notes
3 3 (3.57%) BizTalk Server
3 3 (3.57%) MQSeries
3 3 (3.57%) NetWeaver
3 3 (3.57%) SharePoint
4 2 (2.38%) CMS
4 2 (2.38%) Exchange Server 2010
4 2 (2.38%) Skype for Business
Applications
1 10 (11.90%) MS Office
2 4 (4.76%) MS Excel
3 3 (3.57%) MS Visio
4 2 (2.38%) MS PowerPoint
5 1 (1.19%) Spreadsheet
Business Applications
1 3 (3.57%) Remedy ITSM
Cloud Services
1 3 (3.57%) IaaS
1 3 (3.57%) Office 365
1 3 (3.57%) PaaS
2 2 (2.38%) Microsoft Azure
3 1 (1.19%) Mimecast
Communications & Networking
1 6 (7.14%) LAN
1 6 (7.14%) VoIP
1 6 (7.14%) WAN
2 5 (5.95%) Internet
2 5 (5.95%) TCP/IP
2 5 (5.95%) VLAN
3 4 (4.76%) DHCP
3 4 (4.76%) DNS
4 3 (3.57%) Ethernet
5 2 (2.38%) IPv4
5 2 (2.38%) ISDN
5 2 (2.38%) LDAP
5 2 (2.38%) MPLS
5 2 (2.38%) SAN
5 2 (2.38%) Skype
5 2 (2.38%) Structured Cabling
5 2 (2.38%) Unified Communications
5 2 (2.38%) Wi-Fi
6 1 (1.19%) Spanning Tree
6 1 (1.19%) WebEx
Database & Business Intelligence
1 4 (4.76%) SQL Server
2 2 (2.38%) Oracle Database
2 2 (2.38%) Relational Database
3 1 (1.19%) BusinessObjects
3 1 (1.19%) SQL Server 2008
Development Applications
1 1 (1.19%) MSI
General
1 16 (19.05%) Military
2 9 (10.71%) Finance
3 5 (5.95%) Telecoms
4 4 (4.76%) Banking
4 4 (4.76%) Retail
5 2 (2.38%) Aerospace
5 2 (2.38%) Back Office
6 1 (1.19%) Legal
6 1 (1.19%) Manufacturing
6 1 (1.19%) Marketing
6 1 (1.19%) Pharmaceutical
6 1 (1.19%) Retail Banking
Job Titles
1 11 (13.10%) Analyst
1 11 (13.10%) Service Manager
2 10 (11.90%) Architect
3 8 (9.52%) Problem Manager
4 6 (7.14%) Support Engineer
5 4 (4.76%) Deskside Engineer
5 4 (4.76%) Deskside Support
5 4 (4.76%) Deskside Support Engineer
5 4 (4.76%) Information Architect
5 4 (4.76%) Information Security Architect
5 4 (4.76%) Network Engineer
5 4 (4.76%) Security Architect
6 3 (3.57%) Delivery Manager
6 3 (3.57%) Incident Manager
6 3 (3.57%) ITIL Manager
6 3 (3.57%) ITIL Service Manager
6 3 (3.57%) NOC Engineer
6 3 (3.57%) SAP Analyst
6 3 (3.57%) Service Desk Analyst
6 3 (3.57%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (1.19%) CSS
1 1 (1.19%) HTML
1 1 (1.19%) XHTML
1 1 (1.19%) XML
Miscellaneous
1 14 (16.67%) Analytical Skills
2 8 (9.52%) Management Information System
2 8 (9.52%) Replication
3 5 (5.95%) Data Centre
4 4 (4.76%) Client/Server
5 3 (3.57%) Cyber Defence
5 3 (3.57%) Enterprise Software
6 2 (2.38%) CESG
6 2 (2.38%) CMDB
6 2 (2.38%) Fat Client
6 2 (2.38%) Hybrid Cloud
6 2 (2.38%) Smartphone
6 2 (2.38%) Thin Client
6 2 (2.38%) Virtual Team
7 1 (1.19%) Computer Science
7 1 (1.19%) Data Protection Act
7 1 (1.19%) Informatics
7 1 (1.19%) Mathematics
7 1 (1.19%) Online Banking
7 1 (1.19%) Reference Data
Operating Systems
1 28 (33.33%) Windows
2 11 (13.10%) Windows 7
3 10 (11.90%) Windows Server
4 5 (5.95%) Windows Server 2008
5 3 (3.57%) Linux
5 3 (3.57%) Windows Vista
6 2 (2.38%) Unix
6 2 (2.38%) VMS
7 1 (1.19%) NetWare
Processes & Methodologies
1 54 (64.29%) ITIL
2 14 (16.67%) ITSM
2 14 (16.67%) Problem Management
3 13 (15.48%) Business Continuity
4 12 (14.29%) Migration
4 12 (14.29%) Service Delivery
5 11 (13.10%) PRINCE2
6 10 (11.90%) Change Management
7 9 (10.71%) Information Security
7 9 (10.71%) ITIL V3
8 6 (7.14%) Agile Software Development
8 6 (7.14%) Project Management
9 5 (5.95%) Incident Management
9 5 (5.95%) Open Source
9 5 (5.95%) Scrum
9 5 (5.95%) Security Architecture
10 4 (4.76%) Six Sigma
10 4 (4.76%) Stakeholder Management
11 3 (3.57%) Data Protection
11 3 (3.57%) Disaster Recovery
Programming Languages
1 7 (8.33%) SQL
2 3 (3.57%) JavaScript
2 3 (3.57%) PowerShell
3 1 (1.19%) C
3 1 (1.19%) Java
Qualifications
1 42 (50.00%) Security Cleared
2 32 (38.10%) SC Cleared
3 14 (16.67%) DV Cleared
3 14 (16.67%) ITIL Certification
4 9 (10.71%) CCNA
4 9 (10.71%) Cisco Certification
5 8 (9.52%) Microsoft Certification
6 4 (4.76%) CISSP
6 4 (4.76%) MCSE
7 3 (3.57%) Degree
8 2 (2.38%) BPSS Clearance
8 2 (2.38%) CCDA
8 2 (2.38%) CNA
8 2 (2.38%) CNE
8 2 (2.38%) ITIL Foundation Certificate
8 2 (2.38%) MCSA
8 2 (2.38%) Novell Certification
9 1 (1.19%) CREST Certified
9 1 (1.19%) ISEB
9 1 (1.19%) SANS
Quality Assurance & Compliance
1 6 (7.14%) ISO/IEC 27001
2 4 (4.76%) SLA
3 3 (3.57%) PCI DSS
4 2 (2.38%) JSP 440
5 1 (1.19%) COBIT
5 1 (1.19%) QA
System Software
1 15 (17.86%) Active Directory
2 10 (11.90%) VMware Infrastructure
3 4 (4.76%) Hyper-V
4 2 (2.38%) Docker
4 2 (2.38%) Firmware
4 2 (2.38%) Virtual Machines
4 2 (2.38%) VMware ESXi
5 1 (1.19%) Microsoft App-V
5 1 (1.19%) Microsoft Virtual Server
5 1 (1.19%) Snort
5 1 (1.19%) Virtual Servers
Systems Management
1 6 (7.14%) OpenView Configuration Management
2 2 (2.38%) SCCM
3 1 (1.19%) Cisco LMS
3 1 (1.19%) Computer Incident Response Team
3 1 (1.19%) DameWare
3 1 (1.19%) RSA enVision
Vendors
1 20 (23.81%) Microsoft
2 14 (16.67%) Cisco
2 14 (16.67%) HP
3 11 (13.10%) VMware
4 6 (7.14%) Remedy
5 5 (5.95%) CA
5 5 (5.95%) IBM
6 4 (4.76%) BMC
6 4 (4.76%) Lotus
6 4 (4.76%) Oracle
7 3 (3.57%) BT
7 3 (3.57%) SAP
8 2 (2.38%) 3PAR
8 2 (2.38%) Brocade
8 2 (2.38%) Juniper
8 2 (2.38%) Novell
8 2 (2.38%) ServiceNow
8 2 (2.38%) Sophos
8 2 (2.38%) Veeam
9 1 (1.19%) LogRhythm
Plymouth, Devon
Experis Ltd
Rate: £20.00 per hour
Posted: 3 days ago