The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 81 106 94
Rank change year-on-year
+25 -12
Contract jobs citing Service Management 62 43 49
As % of all contract IT jobs located in the South West 2.04% 1.34% 1.68%
As % of the Processes & Methodologies category 2.62% 1.73% 2.16%
Number of daily rates quoted 48 26 35
Median daily rate £325 £419 £375
Median daily rate % change year-on-year
-22.38% +11.66%
90% offered a daily rate of more than £225 £353 £275
10% offered a daily rate of more than £550 £573 £486
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1 0 1
Median hourly rate £11.50 - £25.00
UK excluding London median hourly rate £14.50 £14.75 £14.38
% change year-on-year
-1.69% +2.60%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2366 2479 2272
As % of all contract IT jobs located in the South West 77.70% 77.35% 78.00%
Number of daily rates quoted 1577 1659 1526
Median daily rate £390 £388 £375
Median daily rate % change year-on-year
+0.64% +3.33%
90% offered a daily rate of more than £275 £285 £275
10% offered a daily rate of more than £563 £500 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 99 114 102
Median hourly rate £35.00 £39.25 £33.84
Median hourly rate % change year-on-year
-10.82% +15.98%
90% offered a hourly rate of more than £14.50 £18.16 £15.78
10% offered a hourly rate of more than £47.80 £55.00 £42.50
UK excluding London median hourly rate £28.50 £30.00 £27.50
% change year-on-year
-5.00% +9.09%

Service Management
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 23 July 2016.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 19 £310 -24.84% 4
Gloucestershire +12 17 £459 - 2
Bristol +6 17 £313 -37.50% 2
Somerset +15 4 - - 5
Devon +6 1 - -
Dorset -5 1 £310 -31.11% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 23 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Management.

1 84 (60.43%) ITIL
2 63 (45.32%) Security Cleared
3 41 (29.50%) Service Delivery
4 40 (28.78%) SC Cleared
5 28 (20.14%) Incident Management
6 26 (18.71%) Problem Management
7 25 (17.99%) Windows
8 24 (17.27%) Management Information System
9 23 (16.55%) Project Management
10 21 (15.11%) Finance
11 19 (13.67%) ITSM
11 19 (13.67%) ITIL V3
12 18 (12.95%) Active Directory
13 17 (12.23%) Validation
14 16 (11.51%) DV Cleared
15 15 (10.79%) HP
16 14 (10.07%) ISO 9001
16 14 (10.07%) PRINCE2
16 14 (10.07%) Telecoms
17 13 (9.35%) VMware
17 13 (9.35%) Knowledge Management
17 13 (9.35%) MS Excel
17 13 (9.35%) SharePoint
17 13 (9.35%) Microsoft
17 13 (9.35%) Internet
17 13 (9.35%) Analytical Skills
18 12 (8.63%) VMware Infrastructure
18 12 (8.63%) Continuous Improvement
18 12 (8.63%) Configuration Management
18 12 (8.63%) Change Management

Service Management
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.35%) SharePoint
2 9 (6.47%) MS Exchange
3 2 (1.44%) BizTalk Server
3 2 (1.44%) Exchange Server 2003
3 2 (1.44%) Skype for Business
4 1 (0.72%) CICS
4 1 (0.72%) Exchange Server 2010
4 1 (0.72%) Exchange Server 2013
4 1 (0.72%) IBM Domino
4 1 (0.72%) IBM Notes
4 1 (0.72%) IIS
4 1 (0.72%) JBoss
4 1 (0.72%) OpenStack
4 1 (0.72%) SharePoint 2010
4 1 (0.72%) Tomcat
Applications
1 13 (9.35%) MS Excel
2 7 (5.04%) MS Office
3 3 (2.16%) CATIA
3 3 (2.16%) MS PowerPoint
3 3 (2.16%) MS Visio
4 1 (0.72%) MS Project
Business Applications
1 2 (1.44%) Dynamics CRM
1 2 (1.44%) Remedy ITSM
1 2 (1.44%) Unit4 Business World
2 1 (0.72%) Maximo
2 1 (0.72%) SAP Oil and Gas
Cloud Services
1 3 (2.16%) Microsoft Azure
1 3 (2.16%) PaaS
2 2 (1.44%) Office 365
2 2 (1.44%) SaaS
3 1 (0.72%) IaaS
3 1 (0.72%) Mimecast
3 1 (0.72%) Yammer
Communications & Networking
1 13 (9.35%) Internet
2 9 (6.47%) Firewall
2 9 (6.47%) LAN
2 9 (6.47%) VoIP
2 9 (6.47%) WAN
3 4 (2.88%) VPN
4 3 (2.16%) SAN
4 3 (2.16%) TCP/IP
5 2 (1.44%) DNS
5 2 (1.44%) Network Security
6 1 (0.72%) ATM
6 1 (0.72%) DHCP
6 1 (0.72%) Ethernet
6 1 (0.72%) HTTP
6 1 (0.72%) Multicast
6 1 (0.72%) NAS
6 1 (0.72%) Skype
6 1 (0.72%) Unified Communications
6 1 (0.72%) VLAN
6 1 (0.72%) WebEx
Database & Business Intelligence
1 7 (5.04%) BusinessObjects
2 5 (3.60%) SQL Server
3 4 (2.88%) Crystal Reports
3 4 (2.88%) Data Mining
4 2 (1.44%) QlikView
5 1 (0.72%) DB2
5 1 (0.72%) Relational Database
5 1 (0.72%) SQL Server 2008
5 1 (0.72%) SQL Server 2012
Development Applications
1 2 (1.44%) Jenkins
2 1 (0.72%) AdminStudio
2 1 (0.72%) Git (software)
2 1 (0.72%) InstallShield
2 1 (0.72%) MSI
2 1 (0.72%) Selenium
General
1 21 (15.11%) Finance
2 14 (10.07%) Telecoms
3 10 (7.19%) Retail
4 9 (6.47%) Banking
4 9 (6.47%) Marketing
5 8 (5.76%) Military
6 7 (5.04%) Billing
7 6 (4.32%) Manufacturing
7 6 (4.32%) Retail Banking
8 4 (2.88%) Pharmaceutical
9 3 (2.16%) Back Office
10 2 (1.44%) Local Government
11 1 (0.72%) Aerospace
11 1 (0.72%) Electronics
11 1 (0.72%) Financial Institution
Job Titles
1 26 (18.71%) Analyst
2 13 (9.35%) Delivery Manager
2 13 (9.35%) Service Manager
3 10 (7.19%) Project Manager
4 9 (6.47%) Architect
4 9 (6.47%) Incident Manager
4 9 (6.47%) Services Delivery Manager
4 9 (6.47%) Support Engineer
5 7 (5.04%) Operations Analyst
6 6 (4.32%) Consultant
6 6 (4.32%) Coordinator
6 6 (4.32%) Incident Coordinator
6 6 (4.32%) IT Manager
7 5 (3.60%) Business Analyst
7 5 (3.60%) Infrastructure Engineer
7 5 (3.60%) Network Engineer
7 5 (3.60%) Security Analyst
7 5 (3.60%) Support Analyst
8 4 (2.88%) Desktop Engineer
8 4 (2.88%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 3 (2.16%) J2EE
1 3 (2.16%) XML
2 2 (1.44%) Castle Windsor
2 2 (1.44%) CSS
2 2 (1.44%) jQuery
2 2 (1.44%) LINQ
2 2 (1.44%) NHibernate
2 2 (1.44%) XSLT
3 1 (0.72%) OpenCL
3 1 (0.72%) REST
3 1 (0.72%) SOAP
3 1 (0.72%) Web Services
Miscellaneous
1 24 (17.27%) Management Information System
2 13 (9.35%) Analytical Skills
3 8 (5.76%) Virtual Team
4 7 (5.04%) CMDB
4 7 (5.04%) Computer Science
4 7 (5.04%) Online Banking
5 6 (4.32%) Mainframe
5 6 (4.32%) Replication
6 4 (2.88%) Data Centre
6 4 (2.88%) Data Structures
6 4 (2.88%) Life Science
7 3 (2.16%) CESG
8 2 (1.44%) Clustering
8 2 (1.44%) Data Extraction
8 2 (1.44%) Health Informatics
8 2 (1.44%) Informatics
8 2 (1.44%) PMI
8 2 (1.44%) Smartphone
8 2 (1.44%) User Experience
9 1 (0.72%) EqualLogic
Operating Systems
1 25 (17.99%) Windows
2 8 (5.76%) Windows 7
3 6 (4.32%) Linux
4 5 (3.60%) Windows Server 2008
5 4 (2.88%) Unix
6 3 (2.16%) zOS
7 2 (1.44%) Windows Server
7 2 (1.44%) Windows Server 2003
7 2 (1.44%) Windows Server 2012
7 2 (1.44%) Windows Vista
8 1 (0.72%) CentOS
8 1 (0.72%) NetWare
Processes & Methodologies
1 84 (60.43%) ITIL
2 41 (29.50%) Service Delivery
3 28 (20.14%) Incident Management
4 26 (18.71%) Problem Management
5 23 (16.55%) Project Management
6 19 (13.67%) ITIL V3
6 19 (13.67%) ITSM
7 17 (12.23%) Validation
8 14 (10.07%) PRINCE2
9 13 (9.35%) Knowledge Management
10 12 (8.63%) Change Management
10 12 (8.63%) Configuration Management
10 12 (8.63%) Continuous Improvement
11 11 (7.91%) Agile Software Development
12 9 (6.47%) Root Cause Analysis
13 8 (5.76%) Infrastructure Management
13 8 (5.76%) Test Automation
14 7 (5.04%) Business Analysis
14 7 (5.04%) Virtual Team Management
15 6 (4.32%) Release Management
Programming Languages
1 8 (5.76%) SQL
2 6 (4.32%) Java
3 4 (2.88%) C++
4 3 (2.16%) C
4 3 (2.16%) Perl
5 2 (1.44%) JavaScript
5 2 (1.44%) PowerShell
5 2 (1.44%) Python
5 2 (1.44%) VB
6 1 (0.72%) Bash Shell
6 1 (0.72%) Ruby
6 1 (0.72%) VBScript
Qualifications
1 63 (45.32%) Security Cleared
2 40 (28.78%) SC Cleared
3 16 (11.51%) DV Cleared
4 9 (6.47%) ITIL Certification
5 8 (5.76%) Degree
6 5 (3.60%) CCNA
6 5 (3.60%) Cisco Certification
7 4 (2.88%) CCNP
8 3 (2.16%) ISTQB
9 2 (1.44%) CCDA
9 2 (1.44%) CISSP
9 2 (1.44%) CREST Certified
9 2 (1.44%) GCIA
9 2 (1.44%) GCIH
9 2 (1.44%) ISTQB Advanced Certification
9 2 (1.44%) MCP
9 2 (1.44%) PMI Certification
9 2 (1.44%) SANS
10 1 (0.72%) HND
10 1 (0.72%) MCSE
Quality Assurance & Compliance
1 14 (10.07%) ISO 9001
2 10 (7.19%) SLA
3 6 (4.32%) ISO/IEC 27001
3 6 (4.32%) Sarbanes-Oxley
4 2 (1.44%) JSP 440
4 2 (1.44%) QA
5 1 (0.72%) COBIT
5 1 (0.72%) HMG Infosec
5 1 (0.72%) ISO 14001
5 1 (0.72%) RMADS
System Software
1 18 (12.95%) Active Directory
2 12 (8.63%) VMware Infrastructure
3 8 (5.76%) ACF2
4 4 (2.88%) BitLocker
4 4 (2.88%) Microsoft App-V
4 4 (2.88%) RACF
4 4 (2.88%) UAG
4 4 (2.88%) XenApp
4 4 (2.88%) XenDesktop
5 3 (2.16%) VMware ESXi
6 2 (1.44%) Snort
7 1 (0.72%) Firmware
7 1 (0.72%) Hyper-V
7 1 (0.72%) Virtual Machines
7 1 (0.72%) Xen
Systems Management
1 9 (6.47%) zSecure
2 8 (5.76%) SCCM
3 7 (5.04%) OpenView Configuration Management
4 5 (3.60%) McAfee ePO
5 2 (1.44%) Netcool
5 2 (1.44%) RSA enVision
5 2 (1.44%) SCOM
5 2 (1.44%) WhatsUp Gold
6 1 (0.72%) DameWare
6 1 (0.72%) Hyperic
6 1 (0.72%) Microsoft Data Protection Manager
6 1 (0.72%) NetBackup
6 1 (0.72%) Opscode Chef
6 1 (0.72%) Puppet
6 1 (0.72%) Tivoli
6 1 (0.72%) WSUS
Vendors
1 15 (10.79%) HP
2 13 (9.35%) Microsoft
2 13 (9.35%) VMware
3 11 (7.91%) Cisco
4 9 (6.47%) Remedy
5 8 (5.76%) CA
6 5 (3.60%) Intel Security
6 5 (3.60%) SAP
6 5 (3.60%) Sophos
7 4 (2.88%) AppSense
7 4 (2.88%) Canon
7 4 (2.88%) Citrix
7 4 (2.88%) Dell
7 4 (2.88%) Salesforce.com
8 3 (2.16%) BMC
8 3 (2.16%) IBM
8 3 (2.16%) PTC
8 3 (2.16%) Red Hat
9 2 (1.44%) ArcSight
9 2 (1.44%) Splunk
Swindon, Wiltshire
ANSON MCCADE
Rate: £40,000 - £60,000
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Yeovil
aap3
Rate: £8 - £12 per hour
Posted: 2 days ago