The table below looks at the statistics for Service Management skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 90 60 42
Rank change year-on-year
-30 -18
Contract jobs citing Service Management 49 63 113
As % of all contract IT jobs located in the South West 1.56% 2.53% 4.51%
As % of the Processes & Methodologies category 2.16% 3.53% 6.37%
Number of daily rates quoted 28 35 59
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£398 £350 £360
Average daily rate % change year-on-year
+13.57% -2.77%
90% offered a daily rate of more than £350 £172 £275
10% offered a daily rate of more than £530 £601 £600
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 1 12 4
Average hourly rate £18.50 £25.00 £12.75
Average hourly rate % change year-on-year
-26.00% +96.07%
UK excluding London average hourly rate £14.69 £17.68 £17.50
% change year-on-year
-16.90% +1.00%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2272 1784 1774
As % of all contract IT jobs located in the South West 72.29% 71.65% 70.85%
Number of daily rates quoted 1533 1145 1116
Average daily rate £413 £375 £370
Average daily rate % change year-on-year
+10.00% +1.35%
90% offered a daily rate of more than £300 £260 £263
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 105 99 100
Average hourly rate £36.40 £27.00 £35.00
Average hourly rate % change year-on-year
+34.81% -22.85%
90% offered a hourly rate of more than £17.00 £12.75 £11.92
10% offered a hourly rate of more than £46.50 £35.00 £45.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Management
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South West

Service Management
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South West region.

Service Management Daily Rate Trend in the South West

Service Management
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South West region over the 3 months to 28 January 2015.

Service Management Daily Rate Histogram in the South West

Service Management
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South West region.

Service Management Hourly Rate Trend in the South West

Service Management
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South West region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -4 15 £478 - 7
Wiltshire -15 12 £395 +2.93% 12
Somerset +10 10 £373 +112.85% 4
Gloucestershire -21 4 - - 2
Dorset -3 2 £519 +130.55%
Cornwall -2 1 - - 1
Devon - - - - 2
Service Management
England

Service Management
Top 30 Related IT Skills in the South West

For the 6 months to 28 January 2015, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 69 (56.56%) ITIL
2 64 (52.46%) Security Cleared
3 46 (37.70%) SC Cleared
4 28 (22.95%) SLA
4 28 (22.95%) Service Delivery
5 27 (22.13%) Windows
6 24 (19.67%) Project Management
7 21 (17.21%) Incident Management
8 20 (16.39%) Finance
8 20 (16.39%) ITSM
9 17 (13.93%) UNIX
10 15 (12.30%) Microsoft
11 14 (11.48%) Linux
11 14 (11.48%) PRINCE2
12 13 (10.66%) Windows Server 2008
12 13 (10.66%) Problem Management
13 12 (9.84%) Remedy
14 11 (9.02%) Migration
14 11 (9.02%) Stakeholder Management
15 10 (8.20%) VMware
15 10 (8.20%) DV Cleared
15 10 (8.20%) Change Management
15 10 (8.20%) SharePoint
15 10 (8.20%) ITIL V3
16 9 (7.38%) Active Directory
16 9 (7.38%) Microsoft Certification
16 9 (7.38%) Cisco
16 9 (7.38%) IBM
16 9 (7.38%) Management Information System
16 9 (7.38%) Hyper-V

Service Management
Top Related IT Skills in the South West by Category

For the 6 months to 28 January 2015, IT contractor jobs across the South West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.20%) SharePoint
2 7 (5.74%) SharePoint 2010
3 6 (4.92%) MS Exchange
4 5 (4.10%) Eucalyptus
4 5 (4.10%) OpenStack
5 4 (3.28%) Exchange Server 2010
5 4 (3.28%) Exchange Server 2013
6 3 (2.46%) Exchange Server 2003
6 3 (2.46%) Lync
7 2 (1.64%) IIS
7 2 (1.64%) IBM Notes
8 1 (0.82%) Apache
8 1 (0.82%) Lotus Domino
8 1 (0.82%) CMS
Applications
1 3 (2.46%) MS Office
1 3 (2.46%) MS Visio
2 2 (1.64%) MS Project
3 1 (0.82%) MS Excel
3 1 (0.82%) MS PowerPoint
Business Applications
1 9 (7.38%) assyst
2 3 (2.46%) Dynamics AX
3 1 (0.82%) Remedy ITSM
3 1 (0.82%) Oracle EBS R12
3 1 (0.82%) Dynamics CRM
Cloud Services
1 5 (4.10%) Microsoft Azure
2 2 (1.64%) SaaS
2 2 (1.64%) PaaS
Communications & Networking
1 8 (6.56%) Firewall
1 8 (6.56%) DNS
1 8 (6.56%) LAN
2 7 (5.74%) WAN
3 5 (4.10%) Ethernet
4 3 (2.46%) SAN
4 3 (2.46%) Broadband
4 3 (2.46%) DHCP
4 3 (2.46%) SDH
4 3 (2.46%) Unified Communications
5 2 (1.64%) Cisco ASA
5 2 (1.64%) SIGTRAN
5 2 (1.64%) TCP/IP
5 2 (1.64%) VPN
5 2 (1.64%) Internet
5 2 (1.64%) EIGRP
5 2 (1.64%) SS7
5 2 (1.64%) BGP
6 1 (0.82%) MPLS
6 1 (0.82%) TACACS
Database & Business Intelligence
1 4 (3.28%) SQL Server
2 3 (2.46%) DB2
2 3 (2.46%) SQL Server 2008
2 3 (2.46%) SQL Server 2012
3 2 (1.64%) Oracle Database
3 2 (1.64%) Oracle Reports
4 1 (0.82%) RDBMS
4 1 (0.82%) Relational Database
Development Applications
1 4 (3.28%) StarTeam
General
1 20 (16.39%) Finance
2 6 (4.92%) Military
3 5 (4.10%) Telecoms
4 3 (2.46%) Back Office
4 3 (2.46%) Manufacturing
5 2 (1.64%) Marketing
6 1 (0.82%) Front Office
6 1 (0.82%) Retail
6 1 (0.82%) Publishing
Job Titles
1 32 (26.23%) Service Manager
2 16 (13.11%) Architect
3 15 (12.30%) Project Manager
4 13 (10.66%) Consultant
5 10 (8.20%) Technical Architect
6 6 (4.92%) IT Services Manager
7 5 (4.10%) Technical Project Manager
7 5 (4.10%) Technical Manager
8 4 (3.28%) Service Management Consultant
8 4 (3.28%) Customer Services Manager
8 4 (3.28%) Analyst
8 4 (3.28%) Administrator
8 4 (3.28%) Management Consultant
9 3 (2.46%) Support Engineer
9 3 (2.46%) Applications Support
9 3 (2.46%) Support Technician
9 3 (2.46%) Process Manager
9 3 (2.46%) Delivery Manager
9 3 (2.46%) Services Delivery Manager
10 2 (1.64%) Tivoli Specialist
Libraries, Frameworks & Software Standards
1 5 (4.10%) Java EE
2 3 (2.46%) .NET
3 2 (1.64%) WCF
3 2 (1.64%) HTML
3 2 (1.64%) Middleware
4 1 (0.82%) X-Windows
4 1 (0.82%) Web Services
4 1 (0.82%) XML
4 1 (0.82%) JSON
4 1 (0.82%) jQuery
4 1 (0.82%) HTML5
Miscellaneous
1 9 (7.38%) Management Information System
2 7 (5.74%) Replication
2 7 (5.74%) Analytical Skills
3 5 (4.10%) Open Source
4 4 (3.28%) IBM Mainframe
4 4 (3.28%) Mainframe
5 3 (2.46%) PMI
6 2 (1.64%) Statistics
7 1 (0.82%) Blackberry
7 1 (0.82%) Data Protection Act
7 1 (0.82%) Reference Data
7 1 (0.82%) Data Integration
Operating Systems
1 27 (22.13%) Windows
2 17 (13.93%) UNIX
3 14 (11.48%) Linux
4 13 (10.66%) Windows Server 2008
5 5 (4.10%) Windows Server 2003
5 5 (4.10%) Windows 7
6 4 (3.28%) Windows Server 2012
7 3 (2.46%) zOS
8 1 (0.82%) Solaris
8 1 (0.82%) Red Hat Enterprise Linux
8 1 (0.82%) Mac OS
8 1 (0.82%) Apple iOS
Processes & Methodologies
1 69 (56.56%) ITIL
2 28 (22.95%) Service Delivery
3 24 (19.67%) Project Management
4 21 (17.21%) Incident Management
5 20 (16.39%) ITSM
6 14 (11.48%) PRINCE2
7 13 (10.66%) Problem Management
8 11 (9.02%) Migration
8 11 (9.02%) Stakeholder Management
9 10 (8.20%) Change Management
9 10 (8.20%) ITIL V3
10 7 (5.74%) Agile Software Development
10 7 (5.74%) Programme Management
11 6 (4.92%) TOGAF
11 6 (4.92%) Data Migration
11 6 (4.92%) Configuration Management
12 5 (4.10%) SOA
12 5 (4.10%) Load Balancing
12 5 (4.10%) Matrix Management
12 5 (4.10%) Information Assurance
Programming Languages
1 6 (4.92%) SQL
2 5 (4.10%) C#
3 3 (2.46%) Delphi
3 3 (2.46%) Java
3 3 (2.46%) Perl
4 2 (1.64%) JavaScript
5 1 (0.82%) Shell Script
5 1 (0.82%) C
Qualifications
1 64 (52.46%) Security Cleared
2 46 (37.70%) SC Cleared
3 10 (8.20%) DV Cleared
4 9 (7.38%) Microsoft Certification
5 7 (5.74%) PMI Certification
6 6 (4.92%) APMP
6 6 (4.92%) PRINCE2 Practitioner
7 4 (3.28%) MCTS
7 4 (3.28%) ISEB
7 4 (3.28%) ITIL Certification
7 4 (3.28%) MCSE
7 4 (3.28%) PMP
8 2 (1.64%) Degree
8 2 (1.64%) CCNA
8 2 (1.64%) Cisco Certification
9 1 (0.82%) MCP
9 1 (0.82%) CCNP
9 1 (0.82%) MCITP
Quality Assurance & Compliance
1 28 (22.95%) SLA
2 6 (4.92%) COBIT
3 5 (4.10%) ISO 9001
4 2 (1.64%) ISO/IEC 27001
4 2 (1.64%) BS15000
5 1 (0.82%) QA
5 1 (0.82%) ISO/IEC 20000
5 1 (0.82%) PCI DSS
System Software
1 9 (7.38%) Active Directory
1 9 (7.38%) Hyper-V
2 8 (6.56%) VMware Infrastructure
3 3 (2.46%) Microsoft Virtual Server
4 2 (1.64%) EMC RecoverPoint
5 1 (0.82%) ISA Server
5 1 (0.82%) NDS
5 1 (0.82%) Microsoft App-V
5 1 (0.82%) VMware ESXi
Systems Management
1 6 (4.92%) Tivoli
1 6 (4.92%) Tivoli Monitoring
2 4 (3.28%) SCCM
3 3 (2.46%) McAfee ePO
4 2 (1.64%) Norton AntiVirus
5 1 (0.82%) Cisco Prime
Vendors
1 15 (12.30%) Microsoft
2 12 (9.84%) Remedy
3 10 (8.20%) VMware
4 9 (7.38%) Cisco
4 9 (7.38%) IBM
5 8 (6.56%) Oracle
6 7 (5.74%) HP
7 6 (4.92%) Sun
7 6 (4.92%) McAfee
8 5 (4.10%) NetApp
9 4 (3.28%) SAP
10 2 (1.64%) Juniper
10 2 (1.64%) EMC
10 2 (1.64%) CommVault
10 2 (1.64%) Nokia
10 2 (1.64%) Lotus
10 2 (1.64%) Symantec
11 1 (0.82%) Sophos
11 1 (0.82%) Red Hat
11 1 (0.82%) CheckPoint
Wiltshire
Roc Search
Posted: 4 hours ago
Bristol, Avon
Blue Personnel
Rate: From £500 to £600 per day
Posted: 6 hours ago
Bristol, Avon
Experis Ltd
Posted: 13 hours ago
Bristol, Avon
Experis Ltd
Rate: £350.00 - £365.00 per day
Posted: Yesterday
South West
Synergize Consulting
Rate: From £1 to £1 per day market rates
Posted: 6 days ago