The statistics below represent IT contracts advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 243 228 221
Rank change year-on-year
-15 -7
Contract jobs requiring a 1st Line Support Analyst 37 38 37
As % of all contract IT jobs located in the South East 0.38% 0.38% 0.40%
As % of the Job Titles category 0.40% 0.41% 0.42%
Number of daily rates quoted 3 9 12
Median daily rate £170 £125 £115
Median daily rate % change year-on-year
+36.00% +8.69%
90% offered a daily rate of more than £92 £109 £100
10% offered a daily rate of more than £190 £169 £144
UK excluding London median daily rate £110 £124 £100
% change year-on-year
-11.11% +23.75%
Number of hourly rates quoted 24 12 17
Median hourly rate £14.25 £13.35 £12.85
Median hourly rate % change year-on-year
+6.74% +3.89%
90% offered a hourly rate of more than £11.30 £11.15 £9.80
10% offered a hourly rate of more than £25.00 £13.94 £20.00
UK excluding London median hourly rate £13.50 £12.50 £11.50
% change year-on-year
+8.00% +8.69%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9183 9368 8743
As % of all contract IT jobs located in the South East 95.21% 94.31% 93.93%
Number of daily rates quoted 5555 5137 4795
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £230 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 388 449 482
Median hourly rate £18.50 £18.90 £17.50
Median hourly rate % change year-on-year
-2.11% +8.00%
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £44.50 £42.65 £50.00
UK excluding London median hourly rate £18.00 £16.70 £17.00
% change year-on-year
+7.78% -1.76%

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Daily Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Hourly Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 5 May 2016.

1st Line Support Analyst Hourly Rate Histogram in the South East

1st Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +10 13 £170 - 1
Oxfordshire +14 8 - - 3
Surrey -4 6 - - 1
Buckinghamshire +9 5 - - 1
Kent -17 2 - -
Berkshire -3 1 - -
East Sussex -6 1 - -
West Sussex - 1 - - 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 5 May 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 1st Line Support Analyst in the job title.

1 34 (54.84%) Active Directory
1 34 (54.84%) Windows
2 25 (40.32%) Microsoft
3 24 (38.71%) Windows 7
4 23 (37.10%) MS Office
4 23 (37.10%) ITIL
5 14 (22.58%) SLA
6 13 (20.97%) Cisco
6 13 (20.97%) Service Management
6 13 (20.97%) Finance
7 9 (14.52%) Windows XP
8 8 (12.90%) LAN
8 8 (12.90%) WAN
9 6 (9.68%) ATM
9 6 (9.68%) Fault Management
9 6 (9.68%) Incident Management
10 5 (8.06%) Bomgar
10 5 (8.06%) Windows 8
10 5 (8.06%) Email Management
11 4 (6.45%) Analytical Skills
11 4 (6.45%) Enterprise Software
11 4 (6.45%) Blackberry
11 4 (6.45%) CCNA
11 4 (6.45%) Cisco Certification
12 3 (4.84%) VPN
12 3 (4.84%) Mobile Computing
13 2 (3.23%) Root Cause Analysis
13 2 (3.23%) Office 365
13 2 (3.23%) Ticket Management
13 2 (3.23%) Windows 10

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.23%) Exchange Server 2003
1 2 (3.23%) Exchange Server 2010
1 2 (3.23%) MS Exchange
2 1 (1.61%) IBM Notes
2 1 (1.61%) SharePoint
Applications
1 23 (37.10%) MS Office
2 2 (3.23%) MS Excel
3 1 (1.61%) MS PowerPoint
3 1 (1.61%) MS Visio
Business Applications
1 1 (1.61%) Remedy ITSM
Cloud Services
1 2 (3.23%) Office 365
Communications & Networking
1 8 (12.90%) LAN
1 8 (12.90%) WAN
2 6 (9.68%) ATM
3 3 (4.84%) VPN
4 1 (1.61%) Extranet
4 1 (1.61%) Skype
General
1 13 (20.97%) Finance
2 1 (1.61%) Legal
Miscellaneous
1 4 (6.45%) Analytical Skills
1 4 (6.45%) Blackberry
1 4 (6.45%) Enterprise Software
2 3 (4.84%) Mobile Computing
3 2 (3.23%) iPhone
3 2 (3.23%) NHS
Operating Systems
1 34 (54.84%) Windows
2 24 (38.71%) Windows 7
3 9 (14.52%) Windows XP
4 5 (8.06%) Windows 8
5 2 (3.23%) Android
5 2 (3.23%) Windows 10
6 1 (1.61%) Linux
6 1 (1.61%) Unix
6 1 (1.61%) Windows Server 2012
Processes & Methodologies
1 23 (37.10%) ITIL
2 13 (20.97%) Service Management
3 6 (9.68%) Fault Management
3 6 (9.68%) Incident Management
4 5 (8.06%) Email Management
5 2 (3.23%) Root Cause Analysis
5 2 (3.23%) Service Delivery
5 2 (3.23%) Ticket Management
6 1 (1.61%) Benchmarking
6 1 (1.61%) Change Control
6 1 (1.61%) Change Management
6 1 (1.61%) Coaching
6 1 (1.61%) Continuous Improvement
6 1 (1.61%) CRM
6 1 (1.61%) Line Management
Programming Languages
1 1 (1.61%) C
Qualifications
1 4 (6.45%) CCNA
1 4 (6.45%) Cisco Certification
2 1 (1.61%) Degree
2 1 (1.61%) ITIL Certification
Quality Assurance & Compliance
1 14 (22.58%) SLA
System Software
1 34 (54.84%) Active Directory
Vendors
1 25 (40.32%) Microsoft
2 13 (20.97%) Cisco
3 5 (8.06%) Bomgar
4 2 (3.23%) Remedy
4 2 (3.23%) SAP
5 1 (1.61%) BMC
5 1 (1.61%) Lotus
5 1 (1.61%) Pegasus
5 1 (1.61%) Salesforce.com
5 1 (1.61%) ServiceNow
Kidlington, Oxfordshire
Reed Technology
Rate: £14 per hour
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £25 per hour
Posted: 6 days ago