The first table below looks at the demand for the 1st Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 222 224 244
Rank change year-on-year
+2 +20
Contract jobs requiring a 1st Line Support Analyst 17 14 10
As % of all contract IT jobs located in the South East 0.18% 0.17% 0.094%
As % of the Job Titles category 0.20% 0.18% 0.10%
Number of daily rates quoted 5 3 6
Average daily rate £135 £125 £127
Average daily rate % change year-on-year
+8.00% -1.18%
90% offered a daily rate of more than £106 £109 £105
10% offered a daily rate of more than £172 £133 £148
UK excluding London average daily rate £78 £110 £102
% change year-on-year
-29.54% +7.84%
Number of hourly rates quoted 6 8 2
Average hourly rate £11.75 £14.00 £12.50
Average hourly rate % change year-on-year
-16.07% +12.00%
UK excluding London average hourly rate £11.25 £11.50 £12.00
% change year-on-year
-2.17% -4.16%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8571 7742 9835
As % of all contract IT jobs located in the South East 91.79% 92.25% 92.60%
Number of daily rates quoted 4746 3879 4425
Average daily rate £350 £350 £350
90% offered a daily rate of more than £213 £220 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 449 606 704
Average hourly rate £17.50 £18.50 £19.00
Average hourly rate % change year-on-year
-5.40% -2.63%
90% offered a hourly rate of more than £11.63 £11.50 £11.50
10% offered a hourly rate of more than £50.00 £39.00 £40.75
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Daily Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Hourly Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 24 April 2014.

1st Line Support Analyst Hourly Rate Histogram in the South East

1st Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Berkshire -12 7 £135 +8.00% 2
Surrey - 5 £100 -
Buckinghamshire -13 4 £190 -
Oxfordshire +3 1 - - 1
West Sussex - - - -
Hampshire - - - - 2
Kent - - - -
Middlesex - - - -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2014, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 17 (65.38%) Windows
2 15 (57.69%) ITIL
2 15 (57.69%) Microsoft
3 12 (46.15%) MS Office
4 11 (42.31%) Active Directory
5 10 (38.46%) Windows 7
6 9 (34.62%) MS Excel
7 8 (30.77%) Windows XP
7 8 (30.77%) Citrix
8 6 (23.08%) SC Cleared
8 6 (23.08%) Security Cleared
8 6 (23.08%) Windows Server 2008
9 5 (19.23%) DV Cleared
10 4 (15.38%) Backup Exec
10 4 (15.38%) Service Management
10 4 (15.38%) MS Exchange
10 4 (15.38%) VPN
11 3 (11.54%) TCP/IP
11 3 (11.54%) Cisco
11 3 (11.54%) MCP
11 3 (11.54%) UNIX
11 3 (11.54%) SQL
11 3 (11.54%) Retail
11 3 (11.54%) Exchange Server 2003
11 3 (11.54%) Degree
12 2 (7.69%) Windows Vista
12 2 (7.69%) MCSE
12 2 (7.69%) SLA
12 2 (7.69%) ADSL
12 2 (7.69%) LAN

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2014, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (15.38%) MS Exchange
2 3 (11.54%) Exchange Server 2003
3 1 (3.85%) IBM Notes
Applications
1 12 (46.15%) MS Office
2 9 (34.62%) MS Excel
3 1 (3.85%) Acrobat
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 4 (15.38%) VPN
2 3 (11.54%) TCP/IP
3 2 (7.69%) ADSL
3 2 (7.69%) LAN
3 2 (7.69%) WAN
4 1 (3.85%) SAN
4 1 (3.85%) Internet
4 1 (3.85%) Firewall
4 1 (3.85%) Wireless
General
1 3 (11.54%) Retail
2 1 (3.85%) Telecoms
2 1 (3.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (3.85%) CSS
Miscellaneous
1 2 (7.69%) EPoS
1 2 (7.69%) EFT
2 1 (3.85%) Thin Client
2 1 (3.85%) Blackberry
2 1 (3.85%) Management Information System
2 1 (3.85%) Fat Client
Operating Systems
1 17 (65.38%) Windows
2 10 (38.46%) Windows 7
3 8 (30.77%) Windows XP
4 6 (23.08%) Windows Server 2008
5 3 (11.54%) UNIX
6 2 (7.69%) Windows Vista
6 2 (7.69%) Windows 8
7 1 (3.85%) Windows Server 2003
Processes & Methodologies
1 15 (57.69%) ITIL
2 4 (15.38%) Service Management
Programming Languages
1 3 (11.54%) SQL
Qualifications
1 6 (23.08%) SC Cleared
1 6 (23.08%) Security Cleared
2 5 (19.23%) DV Cleared
3 3 (11.54%) MCP
3 3 (11.54%) Degree
4 2 (7.69%) MCSE
4 2 (7.69%) Microsoft Certification
4 2 (7.69%) ITIL Certification
5 1 (3.85%) MOS
5 1 (3.85%) CCNA
5 1 (3.85%) Cisco Certification
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 11 (42.31%) Active Directory
2 1 (3.85%) Terminal Services
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) XenApp
Systems Management
1 4 (15.38%) Backup Exec
2 1 (3.85%) OVSD
2 1 (3.85%) SCCM
2 1 (3.85%) Norton AntiVirus
Vendors
1 15 (57.69%) Microsoft
2 8 (30.77%) Citrix
3 3 (11.54%) Cisco
4 1 (3.85%) Adobe
4 1 (3.85%) Lotus
4 1 (3.85%) Symantec
4 1 (3.85%) VMware
4 1 (3.85%) Altiris
4 1 (3.85%) Veeam
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £17 per hour
Posted: 2 days ago