The table below looks at the statistics for the 1st Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 235 225 226
Rank change year-on-year
-10 +1
Contract jobs requiring a 1st Line Support Analyst 26 17 14
As % of all contract IT jobs located in the South East 0.26% 0.18% 0.17%
As % of the Job Titles category 0.28% 0.20% 0.18%
Number of daily rates quoted 7 5 3
Average daily rate
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of your Daily Rate
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£125 £135 £125
Average daily rate % change year-on-year
-7.40% +8.00%
90% offered a daily rate of more than £108 £106 £109
10% offered a daily rate of more than £162 £172 £133
UK excluding London average daily rate £135 £78 £110
% change year-on-year
+74.19% -29.54%
Number of hourly rates quoted 10 6 8
Average hourly rate £13.35 £11.75 £14.00
Average hourly rate % change year-on-year
+13.61% -16.07%
90% offered a hourly rate of more than £12.27 £9.25 £13.43
10% offered a hourly rate of more than £14.00 £88.93 £14.15
UK excluding London average hourly rate £12.00 £11.25 £11.50
% change year-on-year
+6.66% -2.17%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9125 8569 7745
As % of all contract IT jobs located in the South East 91.48% 91.87% 92.28%
Number of daily rates quoted 5036 4744 3880
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £240 £213 £220
10% offered a daily rate of more than £505 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 437 448 606
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.85 £11.63 £11.50
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Daily Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Hourly Rate Trend in the South East

1st Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 7 £100 - 5
Oxfordshire -13 5 - - 1
Berkshire +3 4 £131 -2.77%
Buckinghamshire -5 3 £248 +30.26%
Hampshire - 3 - - 2
Surrey -4 2 £110 +10.00% 1
Kent - 2 £125 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 27 April 2015, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 38 (69.09%) ITIL
2 36 (65.45%) MS Office
3 34 (61.82%) Microsoft
4 26 (47.27%) Windows
5 21 (38.18%) Service Management
5 21 (38.18%) Active Directory
6 18 (32.73%) Security Cleared
7 17 (30.91%) Windows 7
7 17 (30.91%) ITIL Foundation Certificate
7 17 (30.91%) Analytical Skills
7 17 (30.91%) MS Excel
8 16 (29.09%) SLA
9 14 (25.45%) SC Cleared
10 10 (18.18%) ITSM
11 9 (16.36%) Management Information System
11 9 (16.36%) Windows XP
12 8 (14.55%) C
12 8 (14.55%) SQL
12 8 (14.55%) Internet
12 8 (14.55%) Finance
12 8 (14.55%) German Language
13 7 (12.73%) Waterfall
13 7 (12.73%) Agile Software Development
13 7 (12.73%) Subversion
13 7 (12.73%) T-SQL
13 7 (12.73%) Visual Studio
13 7 (12.73%) XML
14 6 (10.91%) ASP.NET
14 6 (10.91%) .NET
14 6 (10.91%) C#

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 27 April 2015, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.09%) MS Exchange
2 2 (3.64%) Exchange Server 2003
3 1 (1.82%) SharePoint
Applications
1 36 (65.45%) MS Office
2 17 (30.91%) MS Excel
3 1 (1.82%) MS PowerPoint
Cloud Services
1 2 (3.64%) Cloud Computing
2 1 (1.82%) Google Apps
Communications & Networking
1 8 (14.55%) Internet
2 4 (7.27%) TCP/IP
3 2 (3.64%) VPN
4 1 (1.82%) DNS
4 1 (1.82%) LAN
4 1 (1.82%) WAN
4 1 (1.82%) DHCP
4 1 (1.82%) Wi-Fi
Development Applications
1 7 (12.73%) Visual Studio
1 7 (12.73%) Subversion
General
1 8 (14.55%) Finance
1 8 (14.55%) German Language
2 3 (5.45%) Advertising
3 2 (3.64%) Retail
4 1 (1.82%) French Language
4 1 (1.82%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (12.73%) XML
2 6 (10.91%) .NET
2 6 (10.91%) ASP.NET
Miscellaneous
1 17 (30.91%) Analytical Skills
2 9 (16.36%) Management Information System
3 5 (9.09%) Mobile Computing
4 1 (1.82%) EPoS
4 1 (1.82%) Computer Science
Operating Systems
1 26 (47.27%) Windows
2 17 (30.91%) Windows 7
3 9 (16.36%) Windows XP
4 4 (7.27%) Windows 8
4 4 (7.27%) Windows Vista
5 3 (5.45%) Windows Server 2008
6 2 (3.64%) Windows 2000 Server
6 2 (3.64%) Linux
7 1 (1.82%) Mac OS X
7 1 (1.82%) UNIX
Processes & Methodologies
1 38 (69.09%) ITIL
2 21 (38.18%) Service Management
3 10 (18.18%) ITSM
4 7 (12.73%) Agile Software Development
4 7 (12.73%) Waterfall
5 4 (7.27%) CRM
6 2 (3.64%) ITIL V3
7 1 (1.82%) Project Management
7 1 (1.82%) Service Delivery
7 1 (1.82%) Logistics
7 1 (1.82%) Time Management
Programming Languages
1 8 (14.55%) C
1 8 (14.55%) SQL
2 7 (12.73%) T-SQL
3 6 (10.91%) C#
Qualifications
1 18 (32.73%) Security Cleared
2 17 (30.91%) ITIL Foundation Certificate
3 14 (25.45%) SC Cleared
4 5 (9.09%) Microsoft Certification
5 3 (5.45%) MCP
5 3 (5.45%) MCSE
6 2 (3.64%) CCNA
6 2 (3.64%) Cisco Certification
6 2 (3.64%) DV Cleared
7 1 (1.82%) Degree
Quality Assurance & Compliance
1 16 (29.09%) SLA
System Software
1 21 (38.18%) Active Directory
2 2 (3.64%) XenApp
Systems Management
1 3 (5.45%) Backup Exec
1 3 (5.45%) OVSD
Vendors
1 34 (61.82%) Microsoft
2 6 (10.91%) Citrix
3 4 (7.27%) Cisco
4 2 (3.64%) HP
5 1 (1.82%) SAP
5 1 (1.82%) Apple
5 1 (1.82%) Salesforce.com
5 1 (1.82%) Remedy
5 1 (1.82%) McAfee
5 1 (1.82%) Altiris
5 1 (1.82%) Google
5 1 (1.82%) ServiceNow