The table below looks at the statistics for the 1st Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 219 223 219
Rank change year-on-year
+4 -4
Contract jobs requiring a 1st Line Support Analyst 27 40 24
As % of all contract IT jobs located in the South East 0.32% 0.42% 0.28%
As % of the Job Titles category 0.34% 0.45% 0.30%
Number of daily rates quoted 5 17 12
Average daily rate £95 £132 £115
Average daily rate % change year-on-year
-28.03% +14.78%
90% offered a daily rate of more than £83 £118 £103
10% offered a daily rate of more than £105 £151 £150
UK excluding London average daily rate £100 £129 £75
% change year-on-year
-22.17% +71.33%
Number of hourly rates quoted 15 14 3
Average hourly rate £13.50 £13.50 £13.50
90% offered a hourly rate of more than £12.00 £9.00 £12.30
10% offered a hourly rate of more than £15.00 £18.50 £14.70
UK excluding London average hourly rate £12.50 £12.00 £11.75
% change year-on-year
+4.16% +2.12%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8053 8945 7991
As % of all contract IT jobs located in the South East 94.06% 93.74% 93.40%
Number of daily rates quoted 4857 4786 4155
Average daily rate £385 £375 £365
Average daily rate % change year-on-year
+2.66% +2.73%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 407 436 470
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £11.00 £11.72
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Daily Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Hourly Rate Trend in the South East

1st Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +6 10 - - 1
Surrey -9 7 £98 -31.57% 1
Buckinghamshire +11 4 - - 1
Berkshire +7 2 £81 - 1
Kent -15 2 - - 1
Oxfordshire - 2 £85 - 4
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 12 February 2016, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 31 (59.62%) Windows
2 27 (51.92%) Microsoft
3 24 (46.15%) ITIL
4 23 (44.23%) Active Directory
4 23 (44.23%) Windows 7
5 18 (34.62%) SLA
6 15 (28.85%) MS Office
7 12 (23.08%) Service Management
8 10 (19.23%) Security Cleared
9 9 (17.31%) MS Visio
10 8 (15.38%) Windows XP
10 8 (15.38%) MCP
10 8 (15.38%) MCSE
10 8 (15.38%) Cisco
10 8 (15.38%) HP
10 8 (15.38%) Microsoft Certification
10 8 (15.38%) Configuration Management
10 8 (15.38%) Finance
10 8 (15.38%) DV Cleared
11 6 (11.54%) Windows 8
11 6 (11.54%) Incident Management
11 6 (11.54%) Analytical Skills
12 4 (7.69%) MS Exchange
12 4 (7.69%) ATM
12 4 (7.69%) Fault Management
12 4 (7.69%) Exchange Server 2010
13 3 (5.77%) Mobile Computing
13 3 (5.77%) Bomgar
13 3 (5.77%) Email Management
13 3 (5.77%) VPN

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 12 February 2016, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.69%) Exchange Server 2010
1 4 (7.69%) MS Exchange
2 2 (3.85%) Exchange Server 2003
2 2 (3.85%) Exchange Server 2007
Applications
1 15 (28.85%) MS Office
2 9 (17.31%) MS Visio
3 2 (3.85%) MS PowerPoint
4 1 (1.92%) MS Excel
Business Applications
1 1 (1.92%) Remedy ITSM
Cloud Services
1 1 (1.92%) Google Apps
1 1 (1.92%) Office 365
Communications & Networking
1 4 (7.69%) ATM
2 3 (5.77%) VPN
3 2 (3.85%) Firewall
3 2 (3.85%) LAN
3 2 (3.85%) WAN
4 1 (1.92%) DNS
4 1 (1.92%) VoIP
General
1 8 (15.38%) Finance
Miscellaneous
1 6 (11.54%) Analytical Skills
2 3 (5.77%) Mobile Computing
2 3 (5.77%) NHS
3 2 (3.85%) Driving Licence
4 1 (1.92%) Data Centre
4 1 (1.92%) EPoS
Operating Systems
1 31 (59.62%) Windows
2 23 (44.23%) Windows 7
3 8 (15.38%) Windows XP
4 6 (11.54%) Windows 8
5 3 (5.77%) Linux
6 2 (3.85%) Unix
6 2 (3.85%) Windows Server 2003
6 2 (3.85%) Windows Server 2012
7 1 (1.92%) Windows 10
7 1 (1.92%) Windows Server
7 1 (1.92%) Windows Vista
Processes & Methodologies
1 24 (46.15%) ITIL
2 12 (23.08%) Service Management
3 8 (15.38%) Configuration Management
4 6 (11.54%) Incident Management
5 4 (7.69%) Fault Management
6 3 (5.77%) Email Management
7 2 (3.85%) Root Cause Analysis
7 2 (3.85%) Ticket Management
8 1 (1.92%) Change Control
8 1 (1.92%) Change Management
8 1 (1.92%) Data Centre Operations
8 1 (1.92%) Service Delivery
8 1 (1.92%) Time Management
Programming Languages
1 1 (1.92%) C
1 1 (1.92%) SQL
Qualifications
1 10 (19.23%) Security Cleared
2 8 (15.38%) DV Cleared
2 8 (15.38%) MCP
2 8 (15.38%) MCSE
2 8 (15.38%) Microsoft Certification
3 2 (3.85%) CCNA
3 2 (3.85%) Cisco Certification
3 2 (3.85%) ITIL Certification
3 2 (3.85%) SC Cleared
4 1 (1.92%) Degree
Quality Assurance & Compliance
1 18 (34.62%) SLA
System Software
1 23 (44.23%) Active Directory
2 2 (3.85%) Hyper-V
2 2 (3.85%) VMware Infrastructure
Vendors
1 27 (51.92%) Microsoft
2 8 (15.38%) Cisco
2 8 (15.38%) HP
3 3 (5.77%) Bomgar
4 2 (3.85%) Remedy
4 2 (3.85%) VMware
5 1 (1.92%) BMC
5 1 (1.92%) Google
5 1 (1.92%) ServiceNow
5 1 (1.92%) Sun
Hampshire
Marcus Donald People
Rate: £11 - £12.50 per hour
Posted: 4 hours ago
West Sussex
ARC IT Recruitment Ltd
Posted: Yesterday
Brighton, East Sussex
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: 2 days ago
Kent
Volt
Posted: 7 days ago