The statistics below represent IT contracts advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 11 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 230 244 206
Rank change year-on-year
+14 -38
Contract jobs requiring a 1st Line Support Analyst 19 25 61
As % of all contract IT jobs located in the South East 0.25% 0.27% 0.62%
As % of the Job Titles category 0.26% 0.28% 0.66%
Number of daily rates quoted 8 3 30
Median daily rate £134 £85 £115
Median daily rate % change year-on-year
+57.35% -26.08%
90% offered a daily rate of more than £91 £82 £85
10% offered a daily rate of more than £165 £95 £151
UK excluding London median daily rate £125 £125 £110
% change year-on-year
- +13.63%
Number of hourly rates quoted 7 15 25
Median hourly rate £14.00 £14.00 £13.85
Median hourly rate % change year-on-year
- +1.08%
90% offered a hourly rate of more than £10.60 £12.50 £8.55
10% offered a hourly rate of more than £16.50 £21.55 £15.60
UK excluding London median hourly rate £12.50 £12.75 £12.00
% change year-on-year
-1.96% +6.25%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7246 8896 9279
As % of all contract IT jobs located in the South East 93.55% 94.75% 93.91%
Number of daily rates quoted 4211 5154 5056
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £214 £260 £205
10% offered a daily rate of more than £538 £525 £513
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 420 502 506
Median hourly rate £15.00 £17.50 £16.16
Median hourly rate % change year-on-year
-14.28% +8.29%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.89 £47.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Daily Rate Trend in the South East

1st Line Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 11 December 2016.

1st Line Support Analyst Daily Rate Histogram in the South East

1st Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Hourly Rate Trend in the South East

1st Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +25 6 £140 +43.58% 1
Hampshire +22 6 £91 -
Oxfordshire -8 4 £179 +110.29%
Buckinghamshire +13 2 £133 -
Berkshire +1 1 £120 +47.69% 2
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 11 December 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring 1st Line Support Analyst in the job title.

1 21 (53.85%) Windows
2 20 (51.28%) Microsoft
2 20 (51.28%) ITIL
3 17 (43.59%) MS Office
4 16 (41.03%) Windows 7
5 15 (38.46%) Active Directory
6 12 (30.77%) Service Management
7 8 (20.51%) Windows XP
7 8 (20.51%) ServiceNow
8 6 (15.38%) Analytical Skills
8 6 (15.38%) MS Excel
9 5 (12.82%) SLA
10 4 (10.26%) Retail
10 4 (10.26%) Cisco
10 4 (10.26%) TCP/IP
11 3 (7.69%) ITSM
11 3 (7.69%) Finance
11 3 (7.69%) Bomgar
11 3 (7.69%) Windows 8
11 3 (7.69%) Email Management
12 2 (5.13%) Incident Management
12 2 (5.13%) SC Cleared
12 2 (5.13%) Security Cleared
12 2 (5.13%) Wireless
12 2 (5.13%) Lotus
12 2 (5.13%) Windows 2000
12 2 (5.13%) IBM Notes
12 2 (5.13%) SQL
13 1 (2.56%) C
13 1 (2.56%) MS Visio

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) IBM Notes
2 1 (2.56%) MS Exchange
2 1 (2.56%) Skype for Business
Applications
1 17 (43.59%) MS Office
2 6 (15.38%) MS Excel
3 1 (2.56%) MS Visio
Communications & Networking
1 4 (10.26%) TCP/IP
2 2 (5.13%) Wireless
3 1 (2.56%) LAN
3 1 (2.56%) Skype
3 1 (2.56%) VPN
3 1 (2.56%) WAN
General
1 4 (10.26%) Retail
2 3 (7.69%) Finance
3 1 (2.56%) Manufacturing
3 1 (2.56%) Telecoms
Miscellaneous
1 6 (15.38%) Analytical Skills
2 1 (2.56%) Data Protection Act
2 1 (2.56%) EPoS
2 1 (2.56%) Management Information System
Operating Systems
1 21 (53.85%) Windows
2 16 (41.03%) Windows 7
3 8 (20.51%) Windows XP
4 3 (7.69%) Windows 8
5 2 (5.13%) Windows 2000
6 1 (2.56%) Apple iOS
Processes & Methodologies
1 20 (51.28%) ITIL
2 12 (30.77%) Service Management
3 3 (7.69%) Email Management
3 3 (7.69%) ITSM
4 2 (5.13%) Incident Management
5 1 (2.56%) Anti-Money Laundering
5 1 (2.56%) Coaching
5 1 (2.56%) Data Protection
5 1 (2.56%) ITIL V3
5 1 (2.56%) Line Management
5 1 (2.56%) Mobile Device Management
5 1 (2.56%) Root Cause Analysis
5 1 (2.56%) Service Delivery
5 1 (2.56%) Ticket Management
Programming Languages
1 2 (5.13%) SQL
2 1 (2.56%) C
Qualifications
1 2 (5.13%) SC Cleared
1 2 (5.13%) Security Cleared
2 1 (2.56%) ITIL Certification
2 1 (2.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (12.82%) SLA
System Software
1 15 (38.46%) Active Directory
Systems Management
1 1 (2.56%) OVSD
1 1 (2.56%) SCSM
Vendors
1 20 (51.28%) Microsoft
2 8 (20.51%) ServiceNow
3 4 (10.26%) Cisco
4 3 (7.69%) Bomgar
5 2 (5.13%) Lotus
6 1 (2.56%) Apple
6 1 (2.56%) Avaya
6 1 (2.56%) Genesys
6 1 (2.56%) HP