The first table below looks at the demand for the 1st Line Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 209 221 222
Rank change year-on-year
+12 +1
Contract jobs requiring a 1st Line Support Analyst 28 11 20
As % of all contract IT jobs located in the South East 0.31% 0.13% 0.20%
As % of the Job Titles category 0.34% 0.14% 0.22%
Number of daily rates quoted 9 7 5
Average daily rate
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£145 £125 £110
Average daily rate % change year-on-year
+16.00% +13.63%
90% offered a daily rate of more than £110 £111 £105
10% offered a daily rate of more than £177 £127 £148
UK excluding London average daily rate £75 £125 £99
% change year-on-year
-40.00% +26.26%
Number of hourly rates quoted 10 4 11
Average hourly rate £12.25 £14.00 £11.00
Average hourly rate % change year-on-year
-12.50% +27.27%
90% offered a hourly rate of more than £10.90 £11.20 £9.49
10% offered a hourly rate of more than £17.05 £14.35 £14.00
UK excluding London average hourly rate £12.00 £11.25 £11.19
% change year-on-year
+6.66% +0.58%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8243 7789 8935
As % of all contract IT jobs located in the South East 92.19% 92.78% 91.34%
Number of daily rates quoted 4463 4003 4066
Average daily rate £350 £358 £350
Average daily rate % change year-on-year
-2.09% +2.14%
90% offered a daily rate of more than £210 £200 £225
10% offered a daily rate of more than £495 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 424 568 660
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £11.43 £12.00 £11.00
10% offered a hourly rate of more than £40.00 £39.30 £42.50
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Daily Rate Trend in the South East

1st Line Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Hourly Rate Trend in the South East

1st Line Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +1 13 £180 - 1
Kent - 5 £175 -
Surrey +3 3 £120 +9.09% 3
Berkshire 0 3 - -
East Sussex - 3 £108 -
Oxfordshire - 1 - -
Hampshire - - - - 1
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 10 July 2014, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 30 (75.00%) Windows
2 23 (57.50%) ITIL
3 18 (45.00%) MS Office
3 18 (45.00%) Active Directory
4 16 (40.00%) Windows 7
5 15 (37.50%) Microsoft
6 13 (32.50%) MS Excel
7 11 (27.50%) Finance
7 11 (27.50%) Citrix
7 11 (27.50%) Windows Server 2008
8 10 (25.00%) MS Exchange
9 8 (20.00%) UNIX
10 7 (17.50%) Service Management
10 7 (17.50%) Windows XP
10 7 (17.50%) SC Cleared
10 7 (17.50%) Security Cleared
11 6 (15.00%) Backup Exec
11 6 (15.00%) SLA
12 5 (12.50%) Microsoft Certification
12 5 (12.50%) MCSE
12 5 (12.50%) SQL
12 5 (12.50%) DV Cleared
12 5 (12.50%) Exchange Server 2003
13 4 (10.00%) Veeam
13 4 (10.00%) Banking
13 4 (10.00%) MCP
13 4 (10.00%) TCP/IP
14 3 (7.50%) Thin Client
14 3 (7.50%) Solaris
14 3 (7.50%) LAN

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 10 July 2014, IT contractor jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.00%) MS Exchange
2 5 (12.50%) Exchange Server 2003
3 1 (2.50%) Exchange Server 2010
3 1 (2.50%) Blackberry Enterprise Server
3 1 (2.50%) Exchange Server 2000
3 1 (2.50%) IBM Notes
Applications
1 18 (45.00%) MS Office
2 13 (32.50%) MS Excel
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 4 (10.00%) TCP/IP
2 3 (7.50%) LAN
3 2 (5.00%) WAN
3 2 (5.00%) ADSL
3 2 (5.00%) Wireless
3 2 (5.00%) VPN
4 1 (2.50%) DNS
4 1 (2.50%) SAN
4 1 (2.50%) Firewall
4 1 (2.50%) DHCP
General
1 11 (27.50%) Finance
2 4 (10.00%) Banking
3 3 (7.50%) Retail
4 1 (2.50%) Law
4 1 (2.50%) Legal
4 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.50%) Application Packaging
Miscellaneous
1 3 (7.50%) Thin Client
1 3 (7.50%) Fat Client
2 2 (5.00%) Management Information System
2 2 (5.00%) EPoS
2 2 (5.00%) EFT
3 1 (2.50%) Blackberry
3 1 (2.50%) Client/Server
Operating Systems
1 30 (75.00%) Windows
2 16 (40.00%) Windows 7
3 11 (27.50%) Windows Server 2008
4 8 (20.00%) UNIX
5 7 (17.50%) Windows XP
6 3 (7.50%) Solaris
6 3 (7.50%) Windows 8
7 1 (2.50%) Apple iOS
7 1 (2.50%) Linux
7 1 (2.50%) Windows 2000 Server
7 1 (2.50%) Mac OS X
7 1 (2.50%) Windows Vista
7 1 (2.50%) Android
Processes & Methodologies
1 23 (57.50%) ITIL
2 7 (17.50%) Service Management
3 2 (5.00%) Service Delivery
3 2 (5.00%) ITSM
4 1 (2.50%) Information Security Management
4 1 (2.50%) Security Management
4 1 (2.50%) Information Security
4 1 (2.50%) Requirements Analysis
4 1 (2.50%) Problem Management
4 1 (2.50%) System Testing
4 1 (2.50%) ISMS
4 1 (2.50%) Data Entry
4 1 (2.50%) Network Management
4 1 (2.50%) Change Control
Programming Languages
1 5 (12.50%) SQL
Qualifications
1 7 (17.50%) SC Cleared
1 7 (17.50%) Security Cleared
2 5 (12.50%) DV Cleared
2 5 (12.50%) MCSE
2 5 (12.50%) Microsoft Certification
3 4 (10.00%) MCP
4 2 (5.00%) Degree
4 2 (5.00%) ITIL Certification
4 2 (5.00%) CCNA
4 2 (5.00%) Cisco Certification
5 1 (2.50%) MCITP
Quality Assurance & Compliance
1 6 (15.00%) SLA
2 1 (2.50%) ISO/IEC 27001
System Software
1 18 (45.00%) Active Directory
2 1 (2.50%) Terminal Services
2 1 (2.50%) VMware Infrastructure
2 1 (2.50%) XenApp
Systems Management
1 6 (15.00%) Backup Exec
2 2 (5.00%) OVSD
3 1 (2.50%) Norton AntiVirus
Vendors
1 15 (37.50%) Microsoft
2 11 (27.50%) Citrix
3 4 (10.00%) Veeam
4 2 (5.00%) Cisco
5 1 (2.50%) Lotus
5 1 (2.50%) Apple
5 1 (2.50%) Symantec
5 1 (2.50%) Remedy
5 1 (2.50%) VMware
5 1 (2.50%) Altiris
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Rate: £10 - £12 per hour
Posted: 6 days ago