The statistics below represent IT contracts advertised across the South West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 99 127 128
Rank change year-on-year
+28 +1
Contract jobs requiring a 2nd Line Support Engineer 38 23 19
As % of all contract IT jobs located in the South West 1.34% 0.71% 0.56%
As % of the Job Titles category 1.42% 0.74% 0.59%
Number of daily rates quoted 17 8 12
Median daily rate £140 £158 £188
Median daily rate % change year-on-year
-11.11% -16.00%
90% offered a daily rate of more than £125 £145 £116
10% offered a daily rate of more than £158 £169 £227
UK excluding London median daily rate £150 £160 £173
% change year-on-year
-6.25% -7.24%
Number of hourly rates quoted 9 2 4
Median hourly rate £16.00 £16.50 £15.25
Median hourly rate % change year-on-year
-3.03% +8.19%
90% offered a hourly rate of more than £11.00 £15.70 £12.98
10% offered a hourly rate of more than £31.40 £17.30 £19.10
UK excluding London median hourly rate £15.25 £15.00 £16.07
% change year-on-year
+1.66% -6.65%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2668 3103 3228
As % of all contract IT jobs located in the South West 94.34% 95.13% 95.96%
Number of daily rates quoted 1719 1964 2079
Median daily rate £363 £375 £360
Median daily rate % change year-on-year
-3.33% +4.16%
90% offered a daily rate of more than £200 £208 £210
10% offered a daily rate of more than £513 £500 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 193 224 182
Median hourly rate £24.50 £25.50 £19.00
Median hourly rate % change year-on-year
-3.92% +34.21%
90% offered a hourly rate of more than £12.00 £11.78 £11.00
10% offered a hourly rate of more than £45.00 £43.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support Engineer
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Daily Rate Trend in the South West

2nd Line Support Engineer
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Hourly Rate Trend in the South West

2nd Line Support Engineer
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 26 September 2016.

2nd Line Support Engineer Hourly Rate Histogram in the South West

2nd Line Support Engineer
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +17 12 £140 -12.50% 2
Somerset +27 10 £155 - 1
Gloucestershire +7 7 £113 -
Bristol +3 5 £150 -21.05% 2
Cornwall +3 2 - - 2
Dorset +4 1 - -
Devon -5 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 26 September 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 2nd Line Support Engineer in the job title.

1 61 (88.41%) Windows
2 52 (75.36%) Windows 7
3 46 (66.67%) Active Directory
4 21 (30.43%) ITIL
5 16 (23.19%) Windows Server
6 15 (21.74%) VMware
7 14 (20.29%) Windows 8
8 12 (17.39%) Microsoft
9 11 (15.94%) Windows 10
10 10 (14.49%) Windows Server 2012
10 10 (14.49%) HP
10 10 (14.49%) MS Excel
10 10 (14.49%) MS Exchange
11 9 (13.04%) Office 365
12 8 (11.59%) SCCM
13 7 (10.14%) WAN
13 7 (10.14%) TCP/IP
13 7 (10.14%) Apple
14 6 (8.70%) Windows Server 2003
14 6 (8.70%) Lotus
14 6 (8.70%) Firewall
14 6 (8.70%) SLA
14 6 (8.70%) IBM Notes
14 6 (8.70%) MS Office
14 6 (8.70%) Exchange Server 2007
14 6 (8.70%) Security Cleared
14 6 (8.70%) Driving Licence
14 6 (8.70%) Exchange Server 2010
15 5 (7.25%) DBS Check
15 5 (7.25%) SC Cleared

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.49%) MS Exchange
2 6 (8.70%) Exchange Server 2007
2 6 (8.70%) Exchange Server 2010
2 6 (8.70%) IBM Notes
3 2 (2.90%) Exchange Server 2013
4 1 (1.45%) Skype for Business
Applications
1 10 (14.49%) MS Excel
2 6 (8.70%) MS Office
3 1 (1.45%) Spreadsheet
Cloud Services
1 9 (13.04%) Office 365
Communications & Networking
1 7 (10.14%) TCP/IP
1 7 (10.14%) WAN
2 6 (8.70%) Firewall
3 5 (7.25%) LAN
4 3 (4.35%) Internet
5 2 (2.90%) ADSL
5 2 (2.90%) Intranet
5 2 (2.90%) Remote Desktop
6 1 (1.45%) DHCP
6 1 (1.45%) DNS
6 1 (1.45%) Skype
6 1 (1.45%) VLAN
6 1 (1.45%) Wireless
Database & Business Intelligence
1 2 (2.90%) SQL Server
General
1 1 (1.45%) Banking
1 1 (1.45%) Retail
Miscellaneous
1 6 (8.70%) Driving Licence
2 4 (5.80%) Smartphone
3 2 (2.90%) Blackberry
4 1 (1.45%) BYOD
4 1 (1.45%) CCTV
Operating Systems
1 61 (88.41%) Windows
2 52 (75.36%) Windows 7
3 16 (23.19%) Windows Server
4 14 (20.29%) Windows 8
5 11 (15.94%) Windows 10
6 10 (14.49%) Windows Server 2012
7 6 (8.70%) Windows Server 2003
8 5 (7.25%) Mac OS X
8 5 (7.25%) Windows Server 2008
8 5 (7.25%) Windows XP
9 3 (4.35%) Linux
10 2 (2.90%) Unix
10 2 (2.90%) Windows Vista
11 1 (1.45%) Apple iOS
11 1 (1.45%) CentOS
Processes & Methodologies
1 21 (30.43%) ITIL
2 3 (4.35%) Line Management
2 3 (4.35%) Migration
3 2 (2.90%) Mobile Device Management
3 2 (2.90%) PRINCE2
3 2 (2.90%) Project Management
4 1 (1.45%) Network Management
4 1 (1.45%) Problem Management
4 1 (1.45%) Root Cause Analysis
4 1 (1.45%) Service Management
4 1 (1.45%) Time Management
Programming Languages
1 2 (2.90%) SQL
2 1 (1.45%) C
Qualifications
1 6 (8.70%) Security Cleared
2 5 (7.25%) DBS Check
2 5 (7.25%) SC Cleared
3 2 (2.90%) A+ Certification
3 2 (2.90%) MCSA
3 2 (2.90%) Microsoft Certification
3 2 (2.90%) Network+ Certification
4 1 (1.45%) CCNA
4 1 (1.45%) Cisco Certification
4 1 (1.45%) DV Cleared
4 1 (1.45%) HNC
4 1 (1.45%) ITIL Certification
Quality Assurance & Compliance
1 6 (8.70%) SLA
System Software
1 46 (66.67%) Active Directory
2 3 (4.35%) VMware Infrastructure
3 2 (2.90%) Hyper-V
3 2 (2.90%) VMware ESXi
Systems Management
1 8 (11.59%) SCCM
Vendors
1 15 (21.74%) VMware
2 12 (17.39%) Microsoft
3 10 (14.49%) HP
4 7 (10.14%) Apple
5 6 (8.70%) Lotus
6 4 (5.80%) Cisco
7 2 (2.90%) Citrix
7 2 (2.90%) Nokia
7 2 (2.90%) Samsung
7 2 (2.90%) WatchGuard
8 1 (1.45%) Dell
8 1 (1.45%) Juniper
8 1 (1.45%) ServiceNow