The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Second Line Support Engineer
Rank 103 134 112
Rank change year-on-year
+31 -22
Contract jobs requiring a 2nd Line Support Engineer 14 6 7
As % of all contract IT jobs located in the South West 0.681% 0.182% 0.254%
As % of the Job Titles category 0.723% 0.196% 0.269%
Number of daily rates quoted 4 2 2
Average daily rate £114 £113 £250
Average daily rate % change year-on-year
+1.11% -55.00%
UK excluding London average daily rate £170 £160 £175
% change year-on-year
+6.25% -8.57%
Number of hourly rates quoted 2 1 1
Average hourly rate £14.58 £15.75 £20.00
Average hourly rate % change year-on-year
-7.46% -21.25%
UK excluding London average hourly rate £16.38 £14.50 £14.50
% change year-on-year
+12.93% -
All Job Titles
South West
Contract IT job ads with a match in the
Job Titles category
1937 3058 2599
As % of all contract IT jobs located in the South West 94.26% 93.00% 94.41%
Number of daily rates quoted 1160 1831 1283
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £225 £230 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 140 190 243
Average hourly rate £15.40 £23.34 £21.00
Average hourly rate % change year-on-year
-34.01% +11.14%
90% offered a hourly rate of more than £10.00 £12.50 £12.04
10% offered a hourly rate of more than £42.50 £37.50 £38.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer across the South West region as a proportion of the total demand within the Job Titles category.

South West 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the South West region.

South West 2nd Line Support Engineer Daily Rate Trend

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the South West region.

South West 2nd Line Support Engineer Hourly Rate Trend

2nd Line Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Somerset - 8 - -
Dorset - 3 £110 -
Bristol +11 1 - -
Wiltshire +3 1 £170 +36.00%
Devon - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 20 (86.96%) Windows
2 18 (78.26%) Windows XP
3 16 (69.57%) Windows 7
4 15 (65.22%) Active Directory
5 14 (60.87%) MS Office
6 11 (47.83%) Blackberry
7 9 (39.13%) SCCM
8 8 (34.78%) Kaspersky
8 8 (34.78%) Apple
9 7 (30.43%) McAfee
10 6 (26.09%) MS Excel
10 6 (26.09%) Microsoft
11 5 (21.74%) Windows Server 2003
11 5 (21.74%) Windows Server 2008
12 4 (17.39%) Microsoft Certification
12 4 (17.39%) ITIL
12 4 (17.39%) MCP
12 4 (17.39%) MCSE
13 3 (13.04%) ITIL Certification
13 3 (13.04%) Citrix
13 3 (13.04%) LAN
14 2 (8.696%) VMware
14 2 (8.696%) TCP/IP
14 2 (8.696%) HP
14 2 (8.696%) MS Exchange
15 1 (4.348%) SQL
15 1 (4.348%) MCSA
15 1 (4.348%) Cisco
15 1 (4.348%) Local Government
15 1 (4.348%) MCITP

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.696%) MS Exchange
2 1 (4.348%) Exchange Server 2003
2 1 (4.348%) Exchange Server 2007
2 1 (4.348%) Exchange Server 2010
Applications
1 14 (60.87%) MS Office
2 6 (26.09%) MS Excel
Communications & Networking
1 3 (13.04%) LAN
2 2 (8.696%) TCP/IP
General
1 1 (4.348%) Local Government
Miscellaneous
1 11 (47.83%) Blackberry
2 1 (4.348%) Video Conferencing
Operating Systems
1 20 (86.96%) Windows
2 18 (78.26%) Windows XP
3 16 (69.57%) Windows 7
4 5 (21.74%) Windows Server 2003
4 5 (21.74%) Windows Server 2008
Processes & Methodologies
1 4 (17.39%) ITIL
Programming Languages
1 1 (4.348%) SQL
Qualifications
1 4 (17.39%) MCP
1 4 (17.39%) MCSE
1 4 (17.39%) Microsoft Certification
2 3 (13.04%) ITIL Certification
3 1 (4.348%) MCITP
3 1 (4.348%) MCSA
System Software
1 15 (65.22%) Active Directory
2 1 (4.348%) VMware Infrastructure
Systems Management
1 9 (39.13%) SCCM
Vendors
1 8 (34.78%) Apple
1 8 (34.78%) Kaspersky
2 7 (30.43%) McAfee
3 6 (26.09%) Microsoft
4 3 (13.04%) Citrix
5 2 (8.696%) HP
5 2 (8.696%) VMware
6 1 (4.348%) Cisco