The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 75 87 87
Rank change year-on-year
+12 0
Contract jobs requiring a Technical Support 4 10 14
As % of all contract IT jobs located in Surrey 0.346% 0.608% 0.768%
As % of the Job Titles category 0.369% 0.653% 0.818%
Number of daily rates quoted 3 3 3
Average daily rate £128 £140 £275
Average daily rate % change year-on-year
-8.92% -49.09%
UK excluding London average daily rate £175 £238 £225
% change year-on-year
-26.31% +5.55%
Number of hourly rates quoted 0 3 1
Average hourly rate - £15.00 £14.00
Average hourly rate % change year-on-year
- +7.14%
UK excluding London average hourly rate £13.50 £15.00 £16.50
% change year-on-year
-10.00% -9.09%
All Job Titles
Surrey
Contract IT job ads with a match in the
Job Titles category
1085 1531 1711
As % of all contract IT jobs located in Surrey 93.78% 93.01% 93.86%
Number of daily rates quoted 541 814 850
Average daily rate £375 £350 £390
Average daily rate % change year-on-year
+7.14% -10.25%
90% offered a daily rate of more than £213 £225 £250
10% offered a daily rate of more than £550 £537 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 85 135 79
Average hourly rate £17.00 £17.50 £22.50
Average hourly rate % change year-on-year
-2.85% -22.22%
90% offered a hourly rate of more than £12.50 £10.50 £11.00
10% offered a hourly rate of more than £50.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support
South East

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey Technical Support Jobs Demand Trend

Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Surrey region.

Surrey Technical Support Daily Rate Trend

Technical Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Surrey region over the 3 months to 22 May 2013.

Surrey Technical Support Daily Rate Histogram

Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Surrey region.

Surrey Technical Support Hourly Rate Trend

Technical Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Surrey region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Staines +1 1 - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 7 (70.00%) Windows
1 7 (70.00%) MS Excel
1 7 (70.00%) Hyper-V
2 6 (60.00%) VMware Infrastructure
2 6 (60.00%) Windows Server 2008
2 6 (60.00%) MS Office
2 6 (60.00%) ITIL
2 6 (60.00%) VMware
3 5 (50.00%) ISA Server
3 5 (50.00%) SharePoint
3 5 (50.00%) SAN
3 5 (50.00%) CommVault
3 5 (50.00%) Windows 2000 Server
3 5 (50.00%) Forefront TMG
4 4 (40.00%) SCCM
5 3 (30.00%) Microsoft
6 2 (20.00%) Microsoft Certification
6 2 (20.00%) MCSE
6 2 (20.00%) MCP
6 2 (20.00%) SCOM
7 1 (10.00%) Performance Management
7 1 (10.00%) Data Protection
7 1 (10.00%) Lumension
7 1 (10.00%) CloudStack
7 1 (10.00%) XenApp
7 1 (10.00%) XenServer
7 1 (10.00%) XenDesktop
7 1 (10.00%) Windows 7
7 1 (10.00%) MCDST
7 1 (10.00%) MCITP

Technical Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Surrey region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (10.00%) Application Packaging
Application Platforms
1 5 (50.00%) SharePoint
2 1 (10.00%) CloudStack
2 1 (10.00%) Lotus Domino
2 1 (10.00%) Blackberry Enterprise Server
Applications
1 7 (70.00%) MS Excel
2 6 (60.00%) MS Office
Communications & Networking
1 5 (50.00%) SAN
2 1 (10.00%) VLAN
2 1 (10.00%) LAN
2 1 (10.00%) TCP/IP
2 1 (10.00%) VPN
Database & Business Intelligence
1 1 (10.00%) SQL Server
Miscellaneous
1 1 (10.00%) Replication
1 1 (10.00%) Clustering
Operating Systems
1 7 (70.00%) Windows
2 6 (60.00%) Windows Server 2008
3 5 (50.00%) Windows 2000 Server
4 1 (10.00%) Windows 7
4 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 6 (60.00%) ITIL
2 1 (10.00%) Performance Management
2 1 (10.00%) Data Protection
2 1 (10.00%) User Acceptance Testing
2 1 (10.00%) Service Management
2 1 (10.00%) Service Delivery
2 1 (10.00%) Migration
Qualifications
1 2 (20.00%) Microsoft Certification
1 2 (20.00%) MCSE
1 2 (20.00%) MCP
2 1 (10.00%) MCDST
2 1 (10.00%) MCITP
2 1 (10.00%) MCSA
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 7 (70.00%) Hyper-V
2 6 (60.00%) VMware Infrastructure
3 5 (50.00%) ISA Server
3 5 (50.00%) Forefront TMG
4 1 (10.00%) XenApp
4 1 (10.00%) XenServer
4 1 (10.00%) XenDesktop
4 1 (10.00%) Active Directory
4 1 (10.00%) Microsoft App-V
Systems Management
1 4 (40.00%) SCCM
2 2 (20.00%) SCOM
3 1 (10.00%) WSUS
3 1 (10.00%) Norton AntiVirus
3 1 (10.00%) NetBackup
Vendors
1 6 (60.00%) VMware
2 5 (50.00%) CommVault
3 3 (30.00%) Microsoft
4 1 (10.00%) Lumension
4 1 (10.00%) Citrix
4 1 (10.00%) NetApp
4 1 (10.00%) Lotus
4 1 (10.00%) Symantec
4 1 (10.00%) AppSense