Technical Support Contracts in the Thames Valley

Technical Support
South East > Thames Valley

The median Technical Support daily rate in the Thames Valley is £150 according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 118 143 149
Rank change year-on-year +25 +6 -19
Contract jobs requiring a Technical Support 19 1 14
As % of all contract jobs advertised in the Thames Valley 0.71% 0.035% 0.40%
As % of the Job Titles category 0.76% 0.037% 0.42%
Number of daily rates quoted 7 1 9
10th Percentile - - -
25th Percentile £148 - £152
Median daily rate (50th Percentile) £150 £180 £166
Median % change year-on-year -16.67% +8.51% +9.31%
75th Percentile £153 - £230
90th Percentile - - £266
South East median daily rate £150 £228 £220
% change year-on-year -34.07% +3.41% +10.28%
Number of hourly rates quoted 4 0 2
10th Percentile £15.59 - £14.48
25th Percentile £15.76 - £15.19
Median hourly rate £15.85 - £16.38
75th Percentile - - £17.57
90th Percentile - - £18.28
South East median hourly rate £15.85 £15.41 £16.38
% change year-on-year +2.89% -5.95% +7.41%

All Contract IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Thames Valley with a recognized job title 2,493 2,734 3,372
% of contract IT jobs with a recognized job title 93.13% 94.50% 95.96%
Number of daily rates quoted 1,434 1,900 2,298
10th Percentile £208 £313 £193
25th Percentile £370 £406 £375
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £600 £600 £575
90th Percentile £675 £688 £650
South East median daily rate £500 £500 £494
% change year-on-year - +1.27% +9.72%
Number of hourly rates quoted 187 75 102
10th Percentile £15.70 £17.27 £10.77
25th Percentile £19.25 £21.33 £12.44
Median hourly rate £45.00 £48.40 £17.50
Median % change year-on-year -7.02% +176.57% -16.86%
75th Percentile £62.90 £66.21 £23.75
90th Percentile £85.41 £79.19 £57.14
South East median hourly rate £47.50 £48.40 £21.00
% change year-on-year -1.86% +130.48% -16.00%

Technical Support
Job Vacancy Trend in the Thames Valley

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Technical Support in the Thames Valley

Technical Support
Contractor Daily Rate Trend in the Thames Valley

3-month moving average daily rate quoted in jobs citing Technical Support in the Thames Valley.

Daily rate trend for Technical Support in the Thames Valley

Technical Support
Contractor Hourly Rate Trend in the Thames Valley

3-month moving average hourly rates quoted in jobs citing Technical Support in the Thames Valley.

Hourly rate trend for Technical Support in the Thames Valley

Technical Support
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Thames Valley region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +8 11 £150 -16.67% 13
Buckinghamshire - 7 - - 4
Oxfordshire - 1 - - 6
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 3 May 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Thames Valley region featuring Technical Support in the job title.

1 13 (68.42%) Microsoft Office
2 10 (52.63%) Social Skills
3 9 (47.37%) Degree
4 8 (42.11%) Security Cleared
5 7 (36.84%) Process Improvement
5 7 (36.84%) Root Cause Analysis
5 7 (36.84%) SuccessFactors
5 7 (36.84%) Service Delivery
5 7 (36.84%) Customer Service
5 7 (36.84%) DV Cleared
6 6 (31.58%) Windows
6 6 (31.58%) MS Visio
6 6 (31.58%) LAN
6 6 (31.58%) WAN
6 6 (31.58%) TCP/IP
6 6 (31.58%) SLA
6 6 (31.58%) Microsoft
6 6 (31.58%) Active Directory
6 6 (31.58%) HP
6 6 (31.58%) ServiceNow
6 6 (31.58%) Microsoft 365
6 6 (31.58%) Windows 10
6 6 (31.58%) Remote Desktop
6 6 (31.58%) SCCM
6 6 (31.58%) Knowledge Management
7 4 (21.05%) Marketing
7 4 (21.05%) Continuous Improvement
7 4 (21.05%) Defect Management
7 4 (21.05%) B2B
7 4 (21.05%) B2C

Technical Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (68.42%) Microsoft Office
2 6 (31.58%) MS Visio
Cloud Services
1 7 (36.84%) SuccessFactors
2 6 (31.58%) Microsoft 365
Communications & Networking
1 6 (31.58%) LAN
1 6 (31.58%) Remote Desktop
1 6 (31.58%) TCP/IP
1 6 (31.58%) WAN
General
1 10 (52.63%) Social Skills
2 4 (21.05%) Marketing
2 4 (21.05%) Retail
Operating Systems
1 6 (31.58%) Windows
1 6 (31.58%) Windows 10
Processes & Methodologies
1 7 (36.84%) Customer Service
1 7 (36.84%) Process Improvement
1 7 (36.84%) Root Cause Analysis
1 7 (36.84%) Service Delivery
2 6 (31.58%) Knowledge Management
3 4 (21.05%) B2B
3 4 (21.05%) B2C
3 4 (21.05%) Continuous Improvement
3 4 (21.05%) Defect Management
3 4 (21.05%) ITIL
3 4 (21.05%) Problem-Solving
4 3 (15.79%) Supplier Management
Qualifications
1 9 (47.37%) Degree
2 8 (42.11%) Security Cleared
3 7 (36.84%) DV Cleared
Quality Assurance & Compliance
1 6 (31.58%) SLA
System Software
1 6 (31.58%) Active Directory
Systems Management
1 6 (31.58%) SCCM
Vendors
1 6 (31.58%) HP
1 6 (31.58%) Microsoft
1 6 (31.58%) ServiceNow