Technical Support Jobs in the Thames Valley

Technical Support
South East > Thames Valley

The median Technical Support salary in the Thames Valley is £34,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 131 209 203
Rank change year-on-year +78 -6 -18
Permanent jobs requiring a Technical Support 115 51 75
As % of all permanent jobs advertised in the Thames Valley 1.70% 0.83% 1.10%
As % of the Job Titles category 1.80% 0.92% 1.14%
Number of salaries quoted 86 29 63
10th Percentile £24,000 £26,000 £21,800
25th Percentile £25,656 £29,000 £25,500
Median annual salary (50th Percentile) £34,000 £45,000 £32,500
Median % change year-on-year -24.44% +38.46% -4.41%
75th Percentile £46,250 £46,250 £42,750
90th Percentile £50,000 £60,000 £47,500
South East median annual salary £32,500 £42,500 £32,500
% change year-on-year -23.53% +30.77% +6.56%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,389 5,529 6,578
% of permanent jobs with a recognized job title 94.72% 89.92% 96.16%
Number of salaries quoted 4,564 3,220 4,174
10th Percentile £29,000 £29,000 £28,750
25th Percentile £36,500 £37,250 £40,000
Median annual salary (50th Percentile) £50,000 £54,000 £55,000
Median % change year-on-year -7.41% -1.82% +3.77%
75th Percentile £65,000 £71,500 £70,000
90th Percentile £80,000 £86,250 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Technical Support
Job Vacancy Trend in the Thames Valley

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Technical Support in the Thames Valley

Technical Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Technical Support in the Thames Valley.

Salary trend for Technical Support in the Thames Valley

Technical Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Technical Support in the Thames Valley over the 6 months to 26 April 2024.

Salary histogram for Technical Support in the Thames Valley

Technical Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Thames Valley region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +38 49 £34,000 -20.00% 9
Buckinghamshire +2 44 £26,250 -41.67% 5
Oxfordshire +35 22 £36,032 +14.39% 2
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 26 April 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Technical Support in the job title.

1 52 (45.22%) Social Skills
2 26 (22.61%) SQL
3 19 (16.52%) Linux
3 19 (16.52%) Degree
4 17 (14.78%) Customer Service
5 16 (13.91%) Microsoft Office
6 15 (13.04%) MySQL
6 15 (13.04%) PL/SQL
6 15 (13.04%) Microsoft
7 14 (12.17%) Windows
7 14 (12.17%) Problem-Solving
8 12 (10.43%) Active Directory
9 10 (8.70%) Manufacturing
9 10 (8.70%) Microsoft Exchange
10 8 (6.96%) Linux Command Line
10 8 (6.96%) Inclusion and Diversity
10 8 (6.96%) Impact Assessments
10 8 (6.96%) Problem Management
10 8 (6.96%) Bash
10 8 (6.96%) MongoDB
10 8 (6.96%) DevOps
10 8 (6.96%) PowerShell
10 8 (6.96%) Automotive
10 8 (6.96%) Management Information System
10 8 (6.96%) Python
10 8 (6.96%) Cisco Certification
10 8 (6.96%) CCNA
10 8 (6.96%) Cisco
11 7 (6.09%) Data Centre
12 6 (5.22%) French Language

Technical Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.70%) Microsoft Exchange
2 5 (4.35%) SharePoint
3 1 (0.87%) Alfresco
3 1 (0.87%) Documentum
3 1 (0.87%) FileNet
Applications
1 16 (13.91%) Microsoft Office
2 5 (4.35%) Microsoft Excel
3 3 (2.61%) AutoCAD
4 2 (1.74%) Revit
Business Applications
1 1 (0.87%) JDE EnterpriseOne
Cloud Services
1 5 (4.35%) Microsoft 365
2 4 (3.48%) Azure
2 4 (3.48%) SaaS
3 2 (1.74%) Entra ID
3 2 (1.74%) SuccessFactors
4 1 (0.87%) AWS
4 1 (0.87%) Dropbox
4 1 (0.87%) Google Workspace
4 1 (0.87%) Microsoft Purview
4 1 (0.87%) OneDrive
4 1 (0.87%) Power Platform
Communications & Networking
1 4 (3.48%) Wi-Fi
1 4 (3.48%) Wireless
2 2 (1.74%) 4G
2 2 (1.74%) xDSL
3 1 (0.87%) Firewall
3 1 (0.87%) Network Security
3 1 (0.87%) VLAN
Database & Business Intelligence
1 15 (13.04%) MySQL
2 8 (6.96%) MongoDB
General
1 52 (45.22%) Social Skills
2 10 (8.70%) Manufacturing
3 8 (6.96%) Automotive
3 8 (6.96%) Inclusion and Diversity
4 6 (5.22%) French Language
5 4 (3.48%) German Language
5 4 (3.48%) Military
5 4 (3.48%) Retail
6 3 (2.61%) Analytical Skills
7 2 (1.74%) Dutch Language
7 2 (1.74%) Games
7 2 (1.74%) Marketing
7 2 (1.74%) Swedish Language
7 2 (1.74%) Telecoms
8 1 (0.87%) Advertising
8 1 (0.87%) Finance
8 1 (0.87%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (0.87%) .NET
Miscellaneous
1 8 (6.96%) Linux Command Line
1 8 (6.96%) Management Information System
2 7 (6.09%) Data Centre
3 5 (4.35%) Self-Motivation
4 4 (3.48%) Driving Licence
5 2 (1.74%) iPhone
5 2 (1.74%) Onboarding
5 2 (1.74%) Video Conferencing
6 1 (0.87%) FMCG
6 1 (0.87%) Handset
Operating Systems
1 19 (16.52%) Linux
2 14 (12.17%) Windows
3 5 (4.35%) Windows 10
4 1 (0.87%) Android
4 1 (0.87%) Apple iOS
4 1 (0.87%) Windows Server
Processes & Methodologies
1 17 (14.78%) Customer Service
2 14 (12.17%) Problem-Solving
3 8 (6.96%) DevOps
3 8 (6.96%) Impact Assessments
3 8 (6.96%) Problem Management
4 6 (5.22%) B2B
5 3 (2.61%) Continuous Improvement
5 3 (2.61%) CRM
5 3 (2.61%) ERP
5 3 (2.61%) Geotechnical Engineering
5 3 (2.61%) Process Improvement
6 2 (1.74%) Architectural Design
6 2 (1.74%) B2C
6 2 (1.74%) Defect Management
6 2 (1.74%) Facilities Management
6 2 (1.74%) Fintech
6 2 (1.74%) Mathematics
6 2 (1.74%) Root Cause Analysis
6 2 (1.74%) Service Delivery
6 2 (1.74%) System Testing
Programming Languages
1 26 (22.61%) SQL
2 15 (13.04%) PL/SQL
3 8 (6.96%) Bash
3 8 (6.96%) PowerShell
3 8 (6.96%) Python
4 1 (0.87%) Java
Qualifications
1 19 (16.52%) Degree
2 8 (6.96%) CCNA
2 8 (6.96%) Cisco Certification
3 4 (3.48%) BPSS Clearance
3 4 (3.48%) SC Cleared
3 4 (3.48%) Security Cleared
Quality Assurance & Compliance
1 2 (1.74%) Cyber Essentials
1 2 (1.74%) ISO 14001
1 2 (1.74%) ISO 9001
2 1 (0.87%) QA
2 1 (0.87%) SLA
System Software
1 12 (10.43%) Active Directory
2 4 (3.48%) Microsoft Virtual Server
2 4 (3.48%) Virtual Servers
3 3 (2.61%) Firmware
4 1 (0.87%) VMware Infrastructure
Systems Management
1 3 (2.61%) Microsoft Intune
Vendors
1 15 (13.04%) Microsoft
2 8 (6.96%) Cisco
3 2 (1.74%) Apple
3 2 (1.74%) Atlassian
4 1 (0.87%) Adobe
4 1 (0.87%) CheckPoint
4 1 (0.87%) EMC
4 1 (0.87%) Google
4 1 (0.87%) Hyland
4 1 (0.87%) IBM
4 1 (0.87%) iManage
4 1 (0.87%) JD Edwards
4 1 (0.87%) Laserfiche
4 1 (0.87%) OpenText
4 1 (0.87%) Oracle
4 1 (0.87%) Palo Alto
4 1 (0.87%) Salesforce
4 1 (0.87%) VMware