Service Delivery Management Contracts in the UK excluding London

Service Delivery Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Service Delivery Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery Management over the 6 months to 13 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
13 May 2024
Same period 2023 Same period 2022
Rank 363 437 486
Rank change year-on-year +74 +49 -58
Contract jobs citing Service Delivery Management 19 15 21
As % of all contract jobs advertised in the UK excluding London 0.093% 0.064% 0.069%
As % of the Processes & Methodologies category 0.11% 0.071% 0.077%
Number of daily rates quoted 7 9 14
10th Percentile - £450 £144
25th Percentile £400 £525 £153
Median daily rate (50th Percentile) £500 £625 £408
Median % change year-on-year -20.00% +53.37% +25.38%
75th Percentile £525 £800 £527
90th Percentile £530 - £663
UK median daily rate £400 £500 £493
% change year-on-year -20.00% +1.42% +23.25%
Number of hourly rates quoted 3 2 0
10th Percentile - - -
25th Percentile £13.25 £12.50 -
Median hourly rate £13.50 £13.00 -
Median % change year-on-year +3.85% - -
75th Percentile £13.88 £13.50 -
90th Percentile £13.95 - -
UK median hourly rate £13.50 £13.00 -
% change year-on-year +3.85% - -

All Process and Methodology Skills
UK excluding London

Service Delivery Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,192 21,035 27,290
As % of all contract IT jobs advertised in the UK excluding London 84.42% 89.50% 89.05%
Number of daily rates quoted 10,233 14,534 19,060
10th Percentile £250 £256 £237
25th Percentile £379 £400 £388
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £653
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 2,049 1,280 1,365
10th Percentile £12.30 £10.99 £12.25
25th Percentile £15.23 £15.43 £14.25
Median hourly rate £38.12 £35.00 £20.00
Median % change year-on-year +8.91% +75.00% -6.98%
75th Percentile £61.25 £65.00 £47.00
90th Percentile £72.90 £73.75 £60.55
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +4.82%

Service Delivery Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Delivery Management in the UK excluding London

Service Delivery Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Delivery Management in the UK excluding London.

Daily rate trend for Service Delivery Management in the UK excluding London

Service Delivery Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Delivery Management in the UK excluding London.

Hourly rate trend for Service Delivery Management in the UK excluding London

Service Delivery Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Management within the UK excluding London region over the 6 months to 13 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +40 12 £525 -2.78% 2
East Midlands +31 8 - -
South East +22 6 £450 - 2
West Midlands +23 4 £525 -2.78% 2
Scotland +47 1 - - 1
Service Delivery Management
UK

Service Delivery Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (15.79%) Microsoft Excel
1 3 (15.79%) Microsoft Office
Cloud Services
1 8 (42.11%) AWS
1 8 (42.11%) Azure
1 8 (42.11%) Microsoft 365
1 8 (42.11%) SaaS
Communications & Networking
1 3 (15.79%) ADSL
1 3 (15.79%) DHCP
1 3 (15.79%) DNS
1 3 (15.79%) Ethernet
1 3 (15.79%) Internet
1 3 (15.79%) MPLS
1 3 (15.79%) PSTN
1 3 (15.79%) TCP/IP
1 3 (15.79%) WAN
General
1 11 (57.89%) Legal
2 9 (47.37%) Finance
3 4 (21.05%) Social Skills
4 3 (15.79%) Front Office
4 3 (15.79%) Telecoms
5 1 (5.26%) Public Sector
Job Titles
1 10 (52.63%) IT Manager
2 9 (47.37%) IT Services Manager
2 9 (47.37%) Service Manager
3 8 (42.11%) Delivery Manager
3 8 (42.11%) IT Services Delivery Manager
3 8 (42.11%) Service Delivery Manager
4 3 (15.79%) Coordinator
4 3 (15.79%) Infrastructure Engineer
4 3 (15.79%) Project Coordinator
5 2 (10.53%) Senior
5 2 (10.53%) Senior Infrastructure Engineer
5 2 (10.53%) Service Transition Specialist
6 1 (5.26%) Buyer
6 1 (5.26%) Digital Project Manager
6 1 (5.26%) IT Buyer
6 1 (5.26%) IT Project Manager
6 1 (5.26%) Project Manager
6 1 (5.26%) Service Transition Manager
6 1 (5.26%) Transition Manager
Libraries, Frameworks & Software Standards
1 3 (15.79%) .NET
Operating Systems
1 8 (42.11%) Apple iOS
2 3 (15.79%) Linux
2 3 (15.79%) Ubuntu
2 3 (15.79%) Unix
2 3 (15.79%) Windows
Processes & Methodologies
1 19 (100.00%) Service Delivery
2 11 (57.89%) Change Management
2 11 (57.89%) Service Management
3 10 (52.63%) ITIL
4 9 (47.37%) People Management
5 8 (42.11%) Business Analysis
5 8 (42.11%) Decision-Making
5 8 (42.11%) Information Security
5 8 (42.11%) IT Governance
5 8 (42.11%) ITSM
5 8 (42.11%) Migration
5 8 (42.11%) Performance Metrics
5 8 (42.11%) Problem Management
5 8 (42.11%) Problem-Solving
6 7 (36.84%) Project Delivery
7 6 (31.58%) Stakeholder Management
8 4 (21.05%) Agile
8 4 (21.05%) Customer Service
9 3 (15.79%) Batch Scripting
9 3 (15.79%) Roadmaps
Programming Languages
1 8 (42.11%) Swift
2 3 (15.79%) PowerShell
2 3 (15.79%) VB.NET
3 2 (10.53%) C++
Qualifications
1 4 (21.05%) Security Cleared
2 3 (15.79%) BC Cleared
2 3 (15.79%) BPSS Clearance
2 3 (15.79%) Degree
2 3 (15.79%) ITIL Certification
2 3 (15.79%) Microsoft Certification
2 3 (15.79%) SC Cleared
Quality Assurance & Compliance
1 6 (31.58%) SLA
2 3 (15.79%) ISO 9001
2 3 (15.79%) ISO/IEC 20000
2 3 (15.79%) QA
3 1 (5.26%) PMO
System Software
1 3 (15.79%) Active Directory
1 3 (15.79%) Hyper-V
1 3 (15.79%) Virtual Machines
1 3 (15.79%) VMware Infrastructure
1 3 (15.79%) vSphere
Systems Management
1 3 (15.79%) WSUS
Vendors
1 14 (73.68%) Microsoft
2 8 (42.11%) Okta
3 3 (15.79%) BT
3 3 (15.79%) Cisco
3 3 (15.79%) Openreach
3 3 (15.79%) VMware
4 1 (5.26%) Qualys