ISO/IEC 20000 Contracts in the UK excluding London

ISO/IEC 20000 (supersedes BS 15000)
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 358 422 483
Rank change year-on-year +64 +61 -85
Contract jobs citing ISO/IEC 20000 28 34 22
As % of all contract jobs advertised in the UK excluding London 0.14% 0.14% 0.072%
As % of the Quality Assurance & Compliance category 0.92% 0.97% 0.49%
Number of daily rates quoted 23 27 18
10th Percentile £453 £350 £330
25th Percentile £519 £414 £375
Median daily rate (50th Percentile) £600 £550 £400
Median % change year-on-year +9.09% +37.50% -17.95%
75th Percentile - £588 £472
90th Percentile £630 £620 £520
UK median daily rate £600 £550 £450
% change year-on-year +9.09% +22.22% +4.94%
Number of hourly rates quoted 0 2 0
Median hourly rate - £48.75 -
UK median hourly rate - £50.00 -

All Quality Assurance and Compliance Skills
UK excluding London

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 3,030 3,490 4,457
As % of all contract IT jobs advertised in the UK excluding London 14.87% 14.85% 14.55%
Number of daily rates quoted 1,774 2,350 3,075
10th Percentile £250 £218 £204
25th Percentile £363 £363 £338
Median daily rate (50th Percentile) £483 £479 £450
Median % change year-on-year +0.89% +6.44% +5.88%
75th Percentile £588 £588 £569
90th Percentile £688 £675 £650
UK median daily rate £513 £525 £513
% change year-on-year -2.38% +2.44% +7.89%
Number of hourly rates quoted 305 186 193
10th Percentile £10.95 £12.67 £11.39
25th Percentile £12.63 £18.02 £15.00
Median hourly rate £18.00 £32.94 £21.04
Median % change year-on-year -45.36% +56.57% +0.07%
75th Percentile £45.00 £59.82 £44.69
90th Percentile £68.00 £77.50 £64.19
UK median hourly rate £20.55 £35.00 £27.50
% change year-on-year -41.28% +27.27% +30.95%

ISO/IEC 20000
Job Vacancy Trend in the UK excluding London

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in the UK excluding London.

Daily rate trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ISO/IEC 20000 in the UK excluding London over the 6 months to 7 May 2024.

Daily rate histogram for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in the UK excluding London.

Hourly rate trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK excluding London region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +30 20 £600 +26.32% 3
South West +11 3 £575 +24.32% 2
Scotland - 2 £600 - 1
Midlands +31 1 £700 +30.23% 2
West Midlands +23 1 £700 +30.23% 2
North of England +14 1 £350 -39.13% 4
North West +12 1 £350 -39.13% 1
East of England +4 1 £625 -3.85% 3
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) SharePoint
Applications
1 1 (3.57%) Microsoft Office
Business Applications
1 2 (7.14%) Remedy ITSM
2 1 (3.57%) Sparx Enterprise Architect
Cloud Services
1 1 (3.57%) Azure
1 1 (3.57%) Azure Synapse Analytics
1 1 (3.57%) Microsoft 365
1 1 (3.57%) OCI
Communications & Networking
1 3 (10.71%) DHCP
1 3 (10.71%) DNS
1 3 (10.71%) TCP/IP
2 2 (7.14%) Firewall
3 1 (3.57%) LAN
3 1 (3.57%) WAN
General
1 4 (14.29%) Social Skills
2 3 (10.71%) Front Office
2 3 (10.71%) Telecoms
3 2 (7.14%) Analytical Skills
3 2 (7.14%) Finance
3 2 (7.14%) Legal
3 2 (7.14%) Local Government
3 2 (7.14%) Public Sector
4 1 (3.57%) Influencing Skills
4 1 (3.57%) Organisational Skills
Job Titles
1 12 (42.86%) Architect
2 10 (35.71%) Service Architect
3 7 (25.00%) Service Manager
4 5 (17.86%) Service Transition Manager
4 5 (17.86%) Transition Manager
5 3 (10.71%) Analyst
5 3 (10.71%) Infrastructure Engineer
6 2 (7.14%) IT Manager
6 2 (7.14%) IT Services Manager
6 2 (7.14%) Senior
6 2 (7.14%) Senior Infrastructure Engineer
6 2 (7.14%) Service Analyst
6 2 (7.14%) Service Design Manager
6 2 (7.14%) Service Desk Analyst
6 2 (7.14%) Solutions Architect
6 2 (7.14%) Supplier Manager
7 1 (3.57%) ERP Architect
7 1 (3.57%) Lead
7 1 (3.57%) Oracle Architect
7 1 (3.57%) Oracle Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (10.71%) .NET
2 1 (3.57%) Oracle Fusion
Miscellaneous
1 2 (7.14%) Management Information System
1 2 (7.14%) Onboarding
2 1 (3.57%) Self-Motivation
Operating Systems
1 5 (17.86%) Linux
1 5 (17.86%) Unix
1 5 (17.86%) Windows
2 3 (10.71%) Ubuntu
Processes & Methodologies
1 26 (92.86%) ITIL
2 21 (75.00%) Service Management
3 15 (53.57%) Service Design
4 10 (35.71%) Project Delivery
5 8 (28.57%) IT4IT
6 6 (21.43%) Service Delivery
7 5 (17.86%) Continuous Improvement
8 4 (14.29%) Customer Service
9 3 (10.71%) Batch Scripting
9 3 (10.71%) Customer Experience
9 3 (10.71%) Infrastructure Engineering
9 3 (10.71%) RBAC
9 3 (10.71%) Roadmaps
9 3 (10.71%) Root Cause Analysis
9 3 (10.71%) Security Hardening
9 3 (10.71%) Service Delivery Management
9 3 (10.71%) Software Delivery
9 3 (10.71%) Software Deployment
9 3 (10.71%) Software Distribution
9 3 (10.71%) Vulnerability Remediation
Programming Languages
1 3 (10.71%) PowerShell
1 3 (10.71%) VB.NET
2 2 (7.14%) C++
Qualifications
1 10 (35.71%) Security Cleared
2 7 (25.00%) DV Cleared
3 5 (17.86%) ITIL Certification
4 3 (10.71%) Degree
4 3 (10.71%) Microsoft Certification
5 1 (3.57%) Oracle Certification
5 1 (3.57%) SC Cleared
Quality Assurance & Compliance
1 7 (25.00%) ISO/IEC 27001
2 5 (17.86%) ISO 9001
3 3 (10.71%) Cyber Essentials
3 3 (10.71%) NIST
3 3 (10.71%) SLA
4 2 (7.14%) ISO 22301
5 1 (3.57%) COBIT
5 1 (3.57%) PMO
System Software
1 5 (17.86%) Active Directory
2 3 (10.71%) Hyper-V
2 3 (10.71%) Virtual Machines
2 3 (10.71%) VMware Infrastructure
2 3 (10.71%) vSphere
Systems Management
1 3 (10.71%) WSUS
2 2 (7.14%) IBM BigFix
2 2 (7.14%) Tivoli
3 1 (3.57%) Microsoft Intune
Vendors
1 6 (21.43%) Microsoft
2 5 (17.86%) ServiceNow
3 3 (10.71%) Oracle
3 3 (10.71%) VMware
4 2 (7.14%) Remedy
5 1 (3.57%) Qualys
5 1 (3.57%) Sparx