The table below looks at the statistics for CTI skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 858 921 915
Rank change year-on-year
+63 -6
Permanent jobs citing CTI 24 43 63
As % of all permanent IT jobs located in the UK 0.027% 0.041% 0.055%
As % of the Communications & Networking category 0.16% 0.24% 0.31%
Number of salaries quoted 18 31 44
Median salary £34,000 £50,000 £42,000
Median salary % change year-on-year
-32.00% +19.04%
90% offered a salary of more than £27,500 £37,500 £37,500
10% offered a salary of more than £41,100 £65,000 £67,500
UK excluding London median salary £34,000 £40,250 £40,000
% change year-on-year
-15.52% +0.62%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
15336 17617 20479
As % of all permanent IT jobs located in the UK 17.11% 16.64% 18.04%
Number of salaries quoted 12445 14550 16505
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £28,000 £27,000 £27,450
10% offered a salary of more than £70,000 £64,000 £70,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CTI
Jobs Demand Trend

The demand trend of job ads citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 10 December 2016 within the UK.

CTI Salary Histogram in the UK

CTI
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 24 £34,000 -32.00% 5
South East +66 16 £36,500 -23.15% 5
Berkshire +55 7 £27,500 -24.13% 1
Reading +32 7 £27,500 -
Kent +16 6 £40,500 - 2
London +29 5 - -
Hampshire +8 2 £36,500 -12.04% 2
South West - 2 £31,500 -
Bristol - 2 £31,500 -
Farnborough - 2 £36,500 - 1
West Sussex +27 1 £70,000 +100.00%
North West - 1 £42,500 -
Folkestone - 1 - - 1
Crawley - 1 £70,000 -
Manchester - 1 £42,500 -

CTI
Top 30 Related IT Skills

For the 6 months to 10 December 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 62 (65.26%) SQL
2 43 (45.26%) Microsoft
3 41 (43.16%) IVR
4 38 (40.00%) Cisco
5 36 (37.89%) VoIP
6 30 (31.58%) CRM
7 28 (29.47%) Windows
8 27 (28.42%) PBX
8 27 (28.42%) Finance
9 25 (26.32%) Avaya
9 25 (26.32%) Oracle
10 23 (24.21%) Windows Server
11 22 (23.16%) SQL Server
12 21 (22.11%) Linux
12 21 (22.11%) TCP/IP
12 21 (22.11%) Banking
13 20 (21.05%) Skype for Business
14 19 (20.00%) Amazon AWS
14 19 (20.00%) User Acceptance Testing
14 19 (20.00%) Business Analysis
14 19 (20.00%) Dynamics CRM
14 19 (20.00%) SharePoint
14 19 (20.00%) .NET
14 19 (20.00%) Migration
15 18 (18.95%) Java
16 17 (17.89%) C#
16 17 (17.89%) Degree
17 16 (16.84%) Unified Communications
17 16 (16.84%) LDAP
17 16 (16.84%) Genesys

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (21.05%) Skype for Business
2 19 (20.00%) SharePoint
3 9 (9.47%) Apache
3 9 (9.47%) Tomcat
4 5 (5.26%) WebSphere
5 4 (4.21%) IIS
5 4 (4.21%) JBoss
6 1 (1.05%) Blackberry Enterprise Server
Applications
1 5 (5.26%) MS Office
2 2 (2.11%) MS Excel
Business Applications
1 19 (20.00%) Dynamics CRM
2 1 (1.05%) SAP Oil and Gas
Cloud Services
1 19 (20.00%) Amazon AWS
Communications & Networking
1 36 (37.89%) VoIP
2 27 (28.42%) PBX
3 21 (22.11%) TCP/IP
4 16 (16.84%) LDAP
4 16 (16.84%) Unified Communications
5 13 (13.68%) H.323
6 12 (12.63%) LAN
6 12 (12.63%) Skype
7 11 (11.58%) DNS
7 11 (11.58%) WAN
8 10 (10.53%) Firewall
9 8 (8.42%) SSL
10 5 (5.26%) IP Telephony
11 4 (4.21%) ISDN
12 3 (3.16%) Cisco ICM
12 3 (3.16%) HTTP
12 3 (3.16%) MPLS
12 3 (3.16%) RTP
12 3 (3.16%) VLAN
12 3 (3.16%) VPN
Database & Business Intelligence
1 22 (23.16%) SQL Server
2 9 (9.47%) MySQL
3 8 (8.42%) Oracle Database
4 7 (7.37%) SQL Server Integration Services
5 5 (5.26%) SQL Server Reporting Services
6 2 (2.11%) MongoDB
6 2 (2.11%) PostgreSQL
7 1 (1.05%) Data Warehouse
7 1 (1.05%) Oracle Reports
Development Applications
1 8 (8.42%) Eclipse
2 3 (3.16%) Oracle APEX
3 2 (2.11%) Git (software)
4 1 (1.05%) MSBuild
4 1 (1.05%) NUnit
4 1 (1.05%) Oracle Forms
4 1 (1.05%) Team Foundation Server
General
1 27 (28.42%) Finance
2 21 (22.11%) Banking
3 11 (11.58%) Telecoms
4 7 (7.37%) Retail
5 2 (2.11%) Billing
5 2 (2.11%) Investment Banking
5 2 (2.11%) Retail Banking
6 1 (1.05%) Electronics
6 1 (1.05%) Legal
6 1 (1.05%) Manufacturing
6 1 (1.05%) Marketing
Job Titles
1 25 (26.32%) Analyst
2 19 (20.00%) Banking Analyst
2 19 (20.00%) Banking Business Analyst
2 19 (20.00%) Business Analyst
2 19 (20.00%) Business Finance Analyst
2 19 (20.00%) CRM Analyst
2 19 (20.00%) CRM Business Analyst
2 19 (20.00%) Finance Business Analyst
2 19 (20.00%) Financial Analyst
3 18 (18.95%) Developer
4 13 (13.68%) Support Engineer
5 12 (12.63%) Technical Engineer
6 9 (9.47%) Applications Support
7 8 (8.42%) Genesys Specialist
7 8 (8.42%) Support Specialist
8 7 (7.37%) Linux Support
8 7 (7.37%) Technical Support
8 7 (7.37%) Technical Support Engineer
9 6 (6.32%) Linux Engineer
9 6 (6.32%) Support Analyst
Libraries, Frameworks & Software Standards
1 19 (20.00%) .NET
2 13 (13.68%) VXML
2 13 (13.68%) XMPP
3 7 (7.37%) ASP.NET
3 7 (7.37%) Web Services
4 6 (6.32%) ASP.NET MVC
4 6 (6.32%) WPF
5 5 (5.26%) WinForms
6 4 (4.21%) HTML
7 3 (3.16%) CSS
7 3 (3.16%) FreeSWITCH
7 3 (3.16%) JSP
7 3 (3.16%) LAMP
7 3 (3.16%) Middleware
8 2 (2.11%) CCXML
8 2 (2.11%) Django
8 2 (2.11%) Dojo
8 2 (2.11%) Java EE
8 2 (2.11%) RESTful
8 2 (2.11%) TAPI
Miscellaneous
1 41 (43.16%) IVR
2 14 (14.74%) Computer Science
3 8 (8.42%) Analytical Skills
4 7 (7.37%) Enterprise Software
4 7 (7.37%) Replication
5 4 (4.21%) Driving Licence
5 4 (4.21%) Management Information System
6 3 (3.16%) Client/Server
6 3 (3.16%) Fintech
7 2 (2.11%) Hybrid Cloud
7 2 (2.11%) Mobile Banking
7 2 (2.11%) Video Conferencing
8 1 (1.05%) Algorithms
8 1 (1.05%) AS400
8 1 (1.05%) Blackberry
8 1 (1.05%) PKI
8 1 (1.05%) User Experience
Operating Systems
1 28 (29.47%) Windows
2 23 (24.21%) Windows Server
3 21 (22.11%) Linux
4 12 (12.63%) Windows Server 2008
5 8 (8.42%) Unix
6 4 (4.21%) Windows Server 2012
7 3 (3.16%) CentOS
7 3 (3.16%) Red Hat Enterprise Linux
7 3 (3.16%) VMS
8 2 (2.11%) Windows 10
8 2 (2.11%) Windows 7
8 2 (2.11%) Windows Server 2003
8 2 (2.11%) Windows Vista
Processes & Methodologies
1 30 (31.58%) CRM
2 19 (20.00%) Business Analysis
2 19 (20.00%) Migration
2 19 (20.00%) User Acceptance Testing
3 13 (13.68%) Continuous Improvement
3 13 (13.68%) ITIL
4 11 (11.58%) Change Management
5 10 (10.53%) Coaching
5 10 (10.53%) Service Management
6 9 (9.47%) Presales
6 9 (9.47%) Software Engineering
7 8 (8.42%) ITIL V3
7 8 (8.42%) MVC
7 8 (8.42%) Service Delivery
7 8 (8.42%) Trend Analysis
8 7 (7.37%) Product Management
9 6 (6.32%) Project Management
9 6 (6.32%) System Testing
9 6 (6.32%) Unit Testing
10 5 (5.26%) Systems Analysis
Programming Languages
1 62 (65.26%) SQL
2 18 (18.95%) Java
3 17 (17.89%) C#
4 10 (10.53%) JavaScript
5 7 (7.37%) Shell Script
6 6 (6.32%) VB.NET
7 5 (5.26%) C
7 5 (5.26%) Perl
7 5 (5.26%) Python
7 5 (5.26%) T-SQL
8 3 (3.16%) Bash Shell
8 3 (3.16%) PL/SQL
9 2 (2.11%) C++
9 2 (2.11%) PHP
9 2 (2.11%) Ruby
10 1 (1.05%) R
Qualifications
1 17 (17.89%) Degree
2 12 (12.63%) Microsoft Certification
3 8 (8.42%) ITIL Certification
3 8 (8.42%) MCSE
4 6 (6.32%) MCP
5 5 (5.26%) CCNA
5 5 (5.26%) Cisco Certification
6 2 (2.11%) MCSA
7 1 (1.05%) Security Cleared
Quality Assurance & Compliance
1 12 (12.63%) SLA
2 5 (5.26%) PA-DSS
2 5 (5.26%) PCI DSS
2 5 (5.26%) QA
3 2 (2.11%) ISO/IEC 27001
System Software
1 16 (16.84%) Active Directory
2 5 (5.26%) Virtual Machines
Systems Management
1 6 (6.32%) Cisco UCCE
2 4 (4.21%) Cisco CUCM
3 2 (2.11%) Cisco IPCC
3 2 (2.11%) Cisco UCCX
Vendors
1 43 (45.26%) Microsoft
2 38 (40.00%) Cisco
3 25 (26.32%) Avaya
3 25 (26.32%) Oracle
4 16 (16.84%) Genesys
5 11 (11.58%) Mitel
6 7 (7.37%) Red Hat
7 6 (6.32%) NEC
7 6 (6.32%) Verint
8 5 (5.26%) Nortel
9 2 (2.11%) CheckPoint
9 2 (2.11%) Polycom
9 2 (2.11%) SolarWinds
10 1 (1.05%) BT
10 1 (1.05%) HP
10 1 (1.05%) IBM
10 1 (1.05%) SAP
10 1 (1.05%) Siemens
10 1 (1.05%) VMware
10 1 (1.05%) Zeacom
Kent
ARC IT Recruitment Ltd
Salary: £40000 - £41000 per annum + Plus Benefits
Posted: Yesterday
Havant, Hampshire
Ascend Consulting
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Folkestone, Kent
Deerfoot IT Resources Ltd
Salary: £28000 - £35000 per annum
Posted: 5 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £48000 per annum + Competitive Benefits Package
Posted: 5 days ago
Farnborough
aap3
Salary: £34000 - £39000.00 per annum + Pension, medical, paid overtime
Posted: 25 days ago