The table below looks at the statistics for CTI skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 849 816 919
Rank change year-on-year
-33 +103
Permanent jobs citing CTI 83 162 70
As % of all permanent IT jobs located in the UK 0.085% 0.15% 0.059%
As % of the Communications & Networking category 0.50% 0.84% 0.34%
Number of salaries quoted 46 140 59
Median salary £45,000 £61,250 £45,000
Median salary % change year-on-year
-26.53% +36.11%
90% offered a salary of more than £30,800 £35,450 £35,000
10% offered a salary of more than £70,000 £100,000 £60,000
UK excluding London median salary £39,250 £50,000 £45,000
% change year-on-year
-21.50% +11.11%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16647 19237 20671
As % of all permanent IT jobs located in the UK 16.97% 17.31% 17.39%
Number of salaries quoted 13854 15681 16513
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £27,000 £27,000 £27,500
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CTI
Jobs Demand Trend

The demand trend of job ads citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 29 June 2016 within the UK.

CTI Salary Histogram in the UK

CTI
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 69 £41,250 -34.00% 7
South East +11 25 £38,500 -35.83% 1
London +1 16 £70,000 -6.66% 5
Surrey +9 11 £41,750 -35.76% 1
City of London +58 9 £70,000 +12.00% 3
Berkshire +24 9 £51,750 +41.78%
Reading +23 9 £51,750 +41.78%
Guildford +9 9 £41,750 -35.76% 1
South West - 8 £31,000 - 1
Yorkshire +29 7 £50,000 -20.00%
Bristol - 7 £31,000 - 1
East of England +29 6 £38,000 +7.04%
North West +34 5 £40,000 -
Scotland +10 5 - - 2
Glasgow - 5 - - 1
Hull - 4 £50,000 -
Suffolk - 4 £38,000 -
Manchester - 4 £40,000 -
East Yorkshire - 4 £50,000 -
Wimbledon - 4 - -
Hampshire -13 3 £30,000 -27.71%
West Midlands -23 3 £25,000 -47.36%
Fareham - 3 £30,000 -
York - 3 £42,500 -
Newmarket - 3 £38,000 -
North Yorkshire - 3 £42,500 -
Hertfordshire +21 2 £32,500 -8.45%
Stoke-on-Trent - 2 £25,000 -
Staines - 2 - -
Salford - 2 £40,000 -

CTI
Top 30 Related IT Skills

For the 6 months to 29 June 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 62 (49.60%) SQL
2 59 (47.20%) IVR
3 54 (43.20%) Cisco
4 52 (41.60%) VoIP
5 41 (32.80%) Avaya
6 40 (32.00%) Telecoms
6 40 (32.00%) Microsoft
7 35 (28.00%) ITIL
8 34 (27.20%) SQL Server
9 28 (22.40%) Windows
9 28 (22.40%) PBX
10 24 (19.20%) CRM
10 24 (19.20%) LAN
10 24 (19.20%) Presales
11 23 (18.40%) TCP/IP
11 23 (18.40%) Oracle
11 23 (18.40%) Genesys
12 22 (17.60%) Degree
13 21 (16.80%) VXML
13 21 (16.80%) C#
13 21 (16.80%) WAN
14 20 (16.00%) Java
14 20 (16.00%) Windows Server
15 19 (15.20%) Linux
15 19 (15.20%) MS Excel
15 19 (15.20%) VMware
16 18 (14.40%) Project Management
16 18 (14.40%) Cisco UCCE
16 18 (14.40%) Unified Communications
17 17 (13.60%) Continuous Improvement

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (12.00%) Skype for Business
2 6 (4.80%) CMS
3 3 (2.40%) BizTalk Server
4 2 (1.60%) SharePoint
4 2 (1.60%) WebSphere
5 1 (0.80%) IIS
Applications
1 19 (15.20%) MS Excel
2 8 (6.40%) MS Office
Business Applications
1 3 (2.40%) SAP Oil and Gas
2 2 (1.60%) Dynamics CRM
2 2 (1.60%) Payment Gateway
Cloud Services
1 2 (1.60%) Amazon AWS
Communications & Networking
1 52 (41.60%) VoIP
2 28 (22.40%) PBX
3 24 (19.20%) LAN
4 23 (18.40%) TCP/IP
5 21 (16.80%) WAN
6 18 (14.40%) Unified Communications
7 15 (12.00%) H.323
7 15 (12.00%) LDAP
8 12 (9.60%) Firewall
9 10 (8.00%) ISDN
9 10 (8.00%) Skype
10 8 (6.40%) DNS
11 7 (5.60%) IP Telephony
11 7 (5.60%) RTP
12 6 (4.80%) HTTP
13 5 (4.00%) Asterisk PBX
13 5 (4.00%) Ethernet
13 5 (4.00%) PSTN
13 5 (4.00%) Q.931
13 5 (4.00%) Softphone
Database & Business Intelligence
1 34 (27.20%) SQL Server
2 9 (7.20%) SQL Server Integration Services
3 8 (6.40%) SQL Server Reporting Services
4 5 (4.00%) MySQL
4 5 (4.00%) Oracle Database
5 2 (1.60%) Oracle Reports
Development Applications
1 7 (5.60%) NUnit
2 5 (4.00%) Git (software)
3 4 (3.20%) Oracle APEX
4 2 (1.60%) Eclipse
General
1 40 (32.00%) Telecoms
2 17 (13.60%) Finance
3 6 (4.80%) Electronics
4 5 (4.00%) Games
4 5 (4.00%) Retail
5 4 (3.20%) Marketing
6 3 (2.40%) Banking
6 3 (2.40%) Manufacturing
7 2 (1.60%) Multimedia
8 1 (0.80%) Billing
8 1 (0.80%) Legal
Job Titles
1 23 (18.40%) Developer
2 21 (16.80%) Analyst
3 15 (12.00%) Technical Engineer
4 13 (10.40%) Support Engineer
5 12 (9.60%) Technical Support
6 10 (8.00%) Architect
6 10 (8.00%) Cisco Engineer
6 10 (8.00%) Support Analyst
7 8 (6.40%) Senior Developer
7 8 (6.40%) SQL Developer
7 8 (6.40%) Technical Support Engineer
8 7 (5.60%) .NET Developer
8 7 (5.60%) C# .NET Developer
8 7 (5.60%) C# Developer
8 7 (5.60%) Senior .NET Developer
8 7 (5.60%) Senior C# .NET Developer
8 7 (5.60%) Senior C# Developer
8 7 (5.60%) Technical Architect
9 6 (4.80%) Telephony Analyst
9 6 (4.80%) Unified Communications Engineer
Libraries, Frameworks & Software Standards
1 21 (16.80%) VXML
2 15 (12.00%) .NET
3 14 (11.20%) HTML
4 13 (10.40%) Web Services
5 10 (8.00%) XML
6 8 (6.40%) JSON
7 7 (5.60%) .NET Remoting
7 7 (5.60%) ASP.NET Web API
7 7 (5.60%) CSS
7 7 (5.60%) LINQ
7 7 (5.60%) WCF
7 7 (5.60%) WinForms
7 7 (5.60%) WPF
8 6 (4.80%) JTAPI
8 6 (4.80%) RFC 2833
8 6 (4.80%) TAPI
9 5 (4.00%) Apache Cordova
9 5 (4.00%) HTML5
9 5 (4.00%) jQuery
9 5 (4.00%) Middleware
Miscellaneous
1 59 (47.20%) IVR
2 14 (11.20%) Analytical Skills
3 13 (10.40%) Computer Science
4 9 (7.20%) Client/Server
4 9 (7.20%) Replication
5 8 (6.40%) Management Information System
6 5 (4.00%) Data Centre
7 4 (3.20%) Enterprise Software
7 4 (3.20%) Mathematics
8 3 (2.40%) Data Structures
9 2 (1.60%) Algorithms
9 2 (1.60%) Cybercrime
9 2 (1.60%) Cyberthreat
9 2 (1.60%) Driving Licence
9 2 (1.60%) Social Media
9 2 (1.60%) Social Network
9 2 (1.60%) Statistics
10 1 (0.80%) Mobile App
10 1 (0.80%) PKI
10 1 (0.80%) User Experience
Operating Systems
1 28 (22.40%) Windows
2 20 (16.00%) Windows Server
3 19 (15.20%) Linux
4 17 (13.60%) Windows Server 2008
5 7 (5.60%) Unix
5 7 (5.60%) Windows Server 2012
6 6 (4.80%) Windows 10
6 6 (4.80%) Windows 7
7 5 (4.00%) Android
7 5 (4.00%) VMS
7 5 (4.00%) Windows Server 2003
8 1 (0.80%) Windows Vista
Processes & Methodologies
1 35 (28.00%) ITIL
2 24 (19.20%) CRM
2 24 (19.20%) Presales
3 18 (14.40%) Project Management
4 17 (13.60%) Continuous Improvement
5 13 (10.40%) Prototyping
6 12 (9.60%) ITIL V3
6 12 (9.60%) WFM
7 10 (8.00%) Coaching
8 8 (6.40%) Change Management
8 8 (6.40%) Information Security
8 8 (6.40%) Root Cause Analysis
8 8 (6.40%) Service Delivery
8 8 (6.40%) User Stories
9 7 (5.60%) Incident Management
9 7 (5.60%) MVVM
9 7 (5.60%) Problem Management
9 7 (5.60%) Service Management
9 7 (5.60%) Software Engineering
9 7 (5.60%) Unit Testing
Programming Languages
1 62 (49.60%) SQL
2 21 (16.80%) C#
3 20 (16.00%) Java
4 16 (12.80%) C
5 14 (11.20%) JavaScript
6 10 (8.00%) C++
7 8 (6.40%) T-SQL
8 7 (5.60%) VB.NET
9 3 (2.40%) PHP
9 3 (2.40%) PL/SQL
10 2 (1.60%) VB
11 1 (0.80%) PL/1
Qualifications
1 22 (17.60%) Degree
2 14 (11.20%) Cisco Certification
3 7 (5.60%) CCNP
4 4 (3.20%) CCNP Voice
4 4 (3.20%) Microsoft Certification
4 4 (3.20%) Security Cleared
5 2 (1.60%) CEH
5 2 (1.60%) CISSP
5 2 (1.60%) ITIL Certification
6 1 (0.80%) CCNA
6 1 (0.80%) MCSA
6 1 (0.80%) MCSE
Quality Assurance & Compliance
1 17 (13.60%) PCI DSS
2 15 (12.00%) SLA
3 14 (11.20%) QA
4 10 (8.00%) PA-DSS
5 5 (4.00%) ISO/IEC 27001
System Software
1 11 (8.80%) Active Directory
2 9 (7.20%) VMware Infrastructure
3 4 (3.20%) VMware Server
4 2 (1.60%) Virtual Servers
4 2 (1.60%) VirtualBox
4 2 (1.60%) vSphere
Systems Management
1 18 (14.40%) Cisco UCCE
2 7 (5.60%) Cisco UCCX
3 5 (4.00%) Cisco IPCC
4 4 (3.20%) Backup Exec
4 4 (3.20%) Cisco CUCM
4 4 (3.20%) SCCM
5 1 (0.80%) Puppet
Vendors
1 54 (43.20%) Cisco
2 41 (32.80%) Avaya
3 40 (32.00%) Microsoft
4 23 (18.40%) Genesys
4 23 (18.40%) Oracle
5 19 (15.20%) VMware
6 15 (12.00%) Verint
7 13 (10.40%) Mitel
8 10 (8.00%) Nortel
9 6 (4.80%) Salesforce.com
10 5 (4.00%) Polycom
10 5 (4.00%) Rockwell
11 4 (3.20%) SolarWinds
11 4 (3.20%) Sybase
11 4 (3.20%) Veeam
12 3 (2.40%) Cognizant
12 3 (2.40%) SAP
12 3 (2.40%) Siemens
13 2 (1.60%) HP
13 2 (1.60%) i2
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