The table below looks at the statistics for CTI skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 842 789 913
Rank change year-on-year
-53 +124
Permanent jobs citing CTI 91 170 69
As % of all permanent IT jobs located in the UK 0.093% 0.15% 0.059%
As % of the Communications & Networking category 0.55% 0.91% 0.34%
Number of salaries quoted 47 149 52
Median salary £41,250 £55,000 £45,000
Median salary % change year-on-year
-25.00% +22.22%
90% offered a salary of more than £28,500 £35,500 £25,000
10% offered a salary of more than £70,000 £92,000 £55,000
UK excluding London median salary £38,000 £50,000 £45,000
% change year-on-year
-24.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16625 18769 20487
As % of all permanent IT jobs located in the UK 16.95% 16.99% 17.62%
Number of salaries quoted 13836 15403 16360
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,000 £27,500
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CTI
Jobs Demand Trend

The demand trend of job ads citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 23 July 2016 within the UK.

CTI Salary Histogram in the UK

CTI
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 71 £40,000 -27.27% 4
South East +2 25 £35,000 -15.66% 1
London +36 24 £70,000 +7.69% 1
Reading +27 13 £28,500 -21.91%
Berkshire +14 13 £28,500 -21.91%
Surrey +18 12 £35,500 -45.38%
Guildford +13 10 £35,500 -45.38%
Scotland +7 10 £32,500 -15.58%
City of London +75 9 £70,000 +12.00%
Glasgow - 9 - -
East of England +16 6 £38,000 +1.33% 1
South West - 6 £31,000 - 1
Yorkshire +23 5 £50,000 -2.43%
Bristol - 5 £31,000 - 1
North West - 4 £40,000 -
Hull - 4 £50,000 -
Suffolk - 4 £38,000 -
Wimbledon - 4 - -
East Yorkshire - 4 £50,000 -
Manchester - 4 £40,000 -
Newmarket - 3 £38,000 -
Hertfordshire +9 2 £32,500 -13.33% 1
West Midlands -9 2 £25,000 -51.21%
Staffordshire - 2 £25,000 -
Stoke-on-Trent - 2 £25,000 -
Salford - 2 £40,000 -
Staines - 2 - -
West Yorkshire +17 1 £55,000 +7.31%
Edinburgh -4 1 £32,500 -15.58%
Devon - 1 £55,000 -

CTI
Top 30 Related IT Skills

For the 6 months to 23 July 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 72 (52.55%) SQL
2 69 (50.36%) IVR
3 62 (45.26%) VoIP
4 56 (40.88%) Cisco
5 50 (36.50%) Microsoft
6 41 (29.93%) Avaya
7 40 (29.20%) ITIL
8 39 (28.47%) SQL Server
9 38 (27.74%) Windows
10 35 (25.55%) PBX
11 34 (24.82%) Telecoms
12 30 (21.90%) CRM
13 29 (21.17%) Oracle
14 28 (20.44%) TCP/IP
14 28 (20.44%) Genesys
14 28 (20.44%) VXML
15 27 (19.71%) Presales
15 27 (19.71%) Windows Server
16 26 (18.98%) LAN
17 25 (18.25%) Linux
17 25 (18.25%) C#
18 24 (17.52%) Degree
18 24 (17.52%) Continuous Improvement
19 23 (16.79%) Windows Server 2008
20 22 (16.06%) Finance
21 21 (15.33%) .NET
22 20 (14.60%) Java
22 20 (14.60%) WAN
22 20 (14.60%) Skype for Business
22 20 (14.60%) Analytical Skills

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (14.60%) Skype for Business
2 8 (5.84%) SharePoint
3 5 (3.65%) CMS
4 3 (2.19%) BizTalk Server
5 2 (1.46%) IIS
5 2 (1.46%) WebSphere
6 1 (0.73%) JBoss
Applications
1 19 (13.87%) MS Excel
2 11 (8.03%) MS Office
Business Applications
1 8 (5.84%) Dynamics CRM
2 3 (2.19%) SAP Oil and Gas
3 2 (1.46%) Payment Gateway
Cloud Services
1 8 (5.84%) Amazon AWS
Communications & Networking
1 62 (45.26%) VoIP
2 35 (25.55%) PBX
3 28 (20.44%) TCP/IP
4 26 (18.98%) LAN
5 20 (14.60%) WAN
6 19 (13.87%) Unified Communications
7 17 (12.41%) LDAP
8 15 (10.95%) H.323
9 13 (9.49%) Firewall
10 10 (7.30%) Skype
11 9 (6.57%) ISDN
12 7 (5.11%) DNS
13 6 (4.38%) HTTP
13 6 (4.38%) RTP
14 5 (3.65%) Asterisk PBX
14 5 (3.65%) Avaya Modular Messaging
14 5 (3.65%) Ethernet
14 5 (3.65%) Q.931
14 5 (3.65%) Softphone
15 4 (2.92%) SSH
Database & Business Intelligence
1 39 (28.47%) SQL Server
2 11 (8.03%) Oracle Database
2 11 (8.03%) SQL Server Integration Services
3 9 (6.57%) SQL Server Reporting Services
4 5 (3.65%) MySQL
5 2 (1.46%) Oracle Reports
Development Applications
1 8 (5.84%) Eclipse
2 7 (5.11%) NUnit
3 5 (3.65%) Git (software)
3 5 (3.65%) Oracle APEX
General
1 34 (24.82%) Telecoms
2 22 (16.06%) Finance
3 11 (8.03%) Banking
4 8 (5.84%) Retail
5 6 (4.38%) Electronics
6 5 (3.65%) Games
7 3 (2.19%) Manufacturing
7 3 (2.19%) Marketing
8 2 (1.46%) Investment Banking
8 2 (1.46%) Multimedia
8 2 (1.46%) Retail Banking
Job Titles
1 26 (18.98%) Analyst
2 25 (18.25%) Developer
3 22 (16.06%) Technical Engineer
4 16 (11.68%) Technical Support
5 13 (9.49%) Support Engineer
6 12 (8.76%) Technical Support Engineer
7 11 (8.03%) Genesys Specialist
7 11 (8.03%) Support Specialist
8 10 (7.30%) Cisco Engineer
8 10 (7.30%) Support Analyst
9 9 (6.57%) SQL Developer
10 8 (5.84%) Banking Analyst
10 8 (5.84%) Banking Business Analyst
10 8 (5.84%) Business Analyst
10 8 (5.84%) Business Finance Analyst
10 8 (5.84%) CRM Analyst
10 8 (5.84%) CRM Business Analyst
10 8 (5.84%) Finance Business Analyst
10 8 (5.84%) Financial Analyst
10 8 (5.84%) Senior Developer
Libraries, Frameworks & Software Standards
1 28 (20.44%) VXML
2 21 (15.33%) .NET
3 14 (10.22%) HTML
4 12 (8.76%) Web Services
5 10 (7.30%) XML
6 8 (5.84%) CSS
6 8 (5.84%) JSON
7 7 (5.11%) .NET Remoting
7 7 (5.11%) ASP.NET Web API
7 7 (5.11%) FreeSWITCH
7 7 (5.11%) LINQ
7 7 (5.11%) WCF
7 7 (5.11%) WinForms
7 7 (5.11%) WPF
8 6 (4.38%) jQuery
8 6 (4.38%) JTAPI
8 6 (4.38%) RFC 2833
8 6 (4.38%) TAPI
8 6 (4.38%) XMPP
9 5 (3.65%) Apache Cordova
Miscellaneous
1 69 (50.36%) IVR
2 20 (14.60%) Analytical Skills
3 15 (10.95%) Computer Science
4 14 (10.22%) Replication
5 10 (7.30%) Management Information System
6 8 (5.84%) Client/Server
6 8 (5.84%) Enterprise Software
7 4 (2.92%) Mathematics
8 3 (2.19%) Driving Licence
9 2 (1.46%) Algorithms
9 2 (1.46%) Cybercrime
9 2 (1.46%) Cyberthreat
9 2 (1.46%) Data Centre
9 2 (1.46%) Data Structures
9 2 (1.46%) Mobile Banking
9 2 (1.46%) Social Network
9 2 (1.46%) Statistics
10 1 (0.73%) PKI
10 1 (0.73%) User Experience
Operating Systems
1 38 (27.74%) Windows
2 27 (19.71%) Windows Server
3 25 (18.25%) Linux
4 23 (16.79%) Windows Server 2008
5 12 (8.76%) Unix
6 8 (5.84%) Windows Server 2012
7 7 (5.11%) VMS
8 6 (4.38%) Windows 10
8 6 (4.38%) Windows 7
8 6 (4.38%) Windows Server 2003
9 5 (3.65%) Android
10 2 (1.46%) Windows Vista
Processes & Methodologies
1 40 (29.20%) ITIL
2 30 (21.90%) CRM
3 27 (19.71%) Presales
4 24 (17.52%) Continuous Improvement
5 19 (13.87%) Project Management
6 18 (13.14%) ITIL V3
7 17 (12.41%) Coaching
8 15 (10.95%) Prototyping
9 14 (10.22%) Service Delivery
10 13 (9.49%) Service Management
11 12 (8.76%) WFM
12 11 (8.03%) Change Management
12 11 (8.03%) Trend Analysis
12 11 (8.03%) User Acceptance Testing
13 10 (7.30%) Software Engineering
14 9 (6.57%) Migration
14 9 (6.57%) User Stories
15 8 (5.84%) Business Analysis
15 8 (5.84%) Information Security
15 8 (5.84%) Root Cause Analysis
Programming Languages
1 72 (52.55%) SQL
2 25 (18.25%) C#
3 20 (14.60%) Java
4 16 (11.68%) C
5 14 (10.22%) JavaScript
6 9 (6.57%) C++
6 9 (6.57%) T-SQL
7 7 (5.11%) VB.NET
8 3 (2.19%) PHP
9 2 (1.46%) PL/SQL
9 2 (1.46%) VB
Qualifications
1 24 (17.52%) Degree
2 15 (10.95%) Cisco Certification
3 10 (7.30%) Microsoft Certification
4 8 (5.84%) ITIL Certification
5 6 (4.38%) MCSE
6 5 (3.65%) CCNA
7 4 (2.92%) CCNP
7 4 (2.92%) CCNP Voice
7 4 (2.92%) MCP
8 3 (2.19%) Security Cleared
9 2 (1.46%) CEH
9 2 (1.46%) CISSP
9 2 (1.46%) MCSA
Quality Assurance & Compliance
1 18 (13.14%) PCI DSS
1 18 (13.14%) SLA
2 15 (10.95%) QA
3 12 (8.76%) PA-DSS
4 5 (3.65%) ISO/IEC 27001
System Software
1 13 (9.49%) Active Directory
2 8 (5.84%) VMware Infrastructure
3 3 (2.19%) VMware Server
4 2 (1.46%) Virtual Servers
4 2 (1.46%) VirtualBox
5 1 (0.73%) vSphere
Systems Management
1 14 (10.22%) Cisco UCCE
2 5 (3.65%) Cisco IPCC
3 4 (2.92%) Cisco CUCM
3 4 (2.92%) Cisco UCCX
4 3 (2.19%) Backup Exec
4 3 (2.19%) SCCM
Vendors
1 56 (40.88%) Cisco
2 50 (36.50%) Microsoft
3 41 (29.93%) Avaya
4 29 (21.17%) Oracle
5 28 (20.44%) Genesys
6 19 (13.87%) Mitel
7 17 (12.41%) VMware
8 16 (11.68%) Verint
9 10 (7.30%) Nortel
10 5 (3.65%) NEC
10 5 (3.65%) Rockwell
10 5 (3.65%) Salesforce.com
11 4 (2.92%) Polycom
12 3 (2.19%) SAP
12 3 (2.19%) SolarWinds
12 3 (2.19%) Sybase
12 3 (2.19%) Veeam
13 2 (1.46%) Google
13 2 (1.46%) HP
13 2 (1.46%) i2
Havant, Hampshire
Ascend Consulting
Salary: From £30,000 to £40,000 per annum
Posted: 3 days ago
London
Joseph Harry Ltd
Salary: £55000 - £70000 per day + 10% Pension + 25% Bonus
Posted: 5 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £35000 - £45000 per annum
Posted: 8 days ago
Bristol
CPS Group Limited
Salary: £28000 - £34000 per annum + pension
Posted: 18 days ago