The table below looks at the statistics for CTI skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 858 807 939
Rank change year-on-year
-51 +132
Permanent jobs citing CTI 68 151 66
As % of all permanent IT jobs located in the UK 0.069% 0.14% 0.056%
As % of the Communications & Networking category 0.40% 0.79% 0.33%
Number of salaries quoted 44 120 59
Median salary £40,000 £62,500 £45,000
Median salary % change year-on-year
-36.00% +38.88%
90% offered a salary of more than £30,000 £36,350 £30,200
10% offered a salary of more than £69,250 £180,000 £60,000
UK excluding London median salary £39,000 £50,000 £45,000
% change year-on-year
-22.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16918 19092 20202
As % of all permanent IT jobs located in the UK 17.15% 17.86% 17.20%
Number of salaries quoted 14021 15301 16164
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CTI
Jobs Demand Trend

The demand trend of job ads citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 25 May 2016 within the UK.

CTI Salary Histogram in the UK

CTI
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -24 59 £40,000 -38.46% 9
South East -5 25 £40,000 -38.46% 1
Reading +22 8 £65,000 -3.70%
Berkshire +15 8 £65,000 -3.70%
Yorkshire +11 8 £45,000 -28.00% 2
South West +14 7 £31,000 -52.30% 1
London -24 7 £70,000 -6.66% 2
Bristol - 7 £31,000 - 1
Kent - 6 £40,000 -
North West +17 5 £40,000 -
Hampshire +1 5 £30,000 -29.41%
Guildford -6 5 £35,000 -46.15% 1
Surrey -7 5 £35,000 -46.15% 1
North Yorkshire - 5 £43,750 - 1
Fareham - 5 £30,000 -
City of London +45 4 £70,000 +55.55% 1
Manchester +9 4 £40,000 -
York - 4 £42,500 - 1
East of England +30 3 £38,000 - 2
Scotland -6 3 - - 1
West Midlands -18 3 £25,000 -68.75% 1
Newmarket - 3 £38,000 - 1
Hull - 3 £47,500 -
Suffolk - 3 £38,000 - 1
Glasgow - 3 - -
East Yorkshire - 3 £47,500 -
Telford - 2 - -
Salford - 2 £40,000 -
Shropshire - 2 - -
Cheshire +30 1 - -

CTI
Top 30 Related IT Skills

For the 6 months to 25 May 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 51 (48.57%) SQL
2 47 (44.76%) IVR
3 43 (40.95%) VoIP
4 40 (38.10%) Cisco
5 38 (36.19%) Telecoms
6 36 (34.29%) Avaya
7 34 (32.38%) SQL Server
8 32 (30.48%) Microsoft
9 31 (29.52%) ITIL
10 24 (22.86%) CRM
11 23 (21.90%) Windows
12 22 (20.95%) LAN
13 21 (20.00%) WAN
13 21 (20.00%) Oracle
14 19 (18.10%) Linux
14 19 (18.10%) TCP/IP
14 19 (18.10%) PCI DSS
15 18 (17.14%) PBX
15 18 (17.14%) VMware
16 17 (16.19%) Presales
17 16 (15.24%) Finance
17 16 (15.24%) MS Excel
17 16 (15.24%) C#
17 16 (15.24%) Java
18 15 (14.29%) Degree
18 15 (14.29%) Cisco UCCE
19 14 (13.33%) Genesys
19 14 (13.33%) VXML
20 13 (12.38%) Project Management
20 13 (12.38%) Cisco Certification

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.62%) Skype for Business
2 6 (5.71%) CMS
3 4 (3.81%) WebSphere
Applications
1 16 (15.24%) MS Excel
2 8 (7.62%) MS Office
Business Applications
1 2 (1.90%) Dynamics CRM
1 2 (1.90%) SAP Oil and Gas
2 1 (0.95%) Payment Gateway
Cloud Services
1 2 (1.90%) Amazon AWS
1 2 (1.90%) Microsoft Azure
Communications & Networking
1 43 (40.95%) VoIP
2 22 (20.95%) LAN
3 21 (20.00%) WAN
4 19 (18.10%) TCP/IP
5 18 (17.14%) PBX
6 12 (11.43%) Firewall
6 12 (11.43%) Unified Communications
7 11 (10.48%) LDAP
8 10 (9.52%) H.323
9 9 (8.57%) ISDN
10 7 (6.67%) DNS
11 6 (5.71%) Internet
11 6 (5.71%) IP Telephony
11 6 (5.71%) RTP
12 5 (4.76%) DHCP
12 5 (4.76%) Ethernet
12 5 (4.76%) NAS
12 5 (4.76%) Q.931
12 5 (4.76%) SAN
12 5 (4.76%) SSL
Database & Business Intelligence
1 34 (32.38%) SQL Server
2 7 (6.67%) SQL Server Integration Services
2 7 (6.67%) SQL Server Reporting Services
3 5 (4.76%) MySQL
4 3 (2.86%) Oracle Database
5 2 (1.90%) Oracle Reports
Development Applications
1 7 (6.67%) NUnit
2 5 (4.76%) Git (software)
3 2 (1.90%) Oracle APEX
General
1 38 (36.19%) Telecoms
2 16 (15.24%) Finance
3 5 (4.76%) Electronics
3 5 (4.76%) Games
4 4 (3.81%) Retail
5 3 (2.86%) Marketing
6 2 (1.90%) Banking
6 2 (1.90%) Manufacturing
7 1 (0.95%) Billing
7 1 (0.95%) Legal
7 1 (0.95%) Multimedia
Job Titles
1 21 (20.00%) Developer
2 13 (12.38%) Analyst
3 11 (10.48%) Architect
4 10 (9.52%) Support Engineer
4 10 (9.52%) Technical Engineer
5 9 (8.57%) Technical Support
6 8 (7.62%) Cisco Engineer
6 8 (7.62%) Senior Developer
7 7 (6.67%) .NET Developer
7 7 (6.67%) C# .NET Developer
7 7 (6.67%) C# Developer
7 7 (6.67%) Senior .NET Developer
7 7 (6.67%) Senior C# .NET Developer
7 7 (6.67%) Senior C# Developer
7 7 (6.67%) SQL Developer
8 6 (5.71%) Infrastructure Architect
8 6 (5.71%) Technical Support Engineer
8 6 (5.71%) Telephony Analyst
9 5 (4.76%) Linux Engineer
9 5 (4.76%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 14 (13.33%) VXML
2 12 (11.43%) .NET
3 10 (9.52%) HTML
4 9 (8.57%) Web Services
5 7 (6.67%) .NET Remoting
5 7 (6.67%) ASP.NET Web API
5 7 (6.67%) CSS
5 7 (6.67%) JSON
5 7 (6.67%) LINQ
5 7 (6.67%) Middleware
5 7 (6.67%) WCF
5 7 (6.67%) WinForms
5 7 (6.67%) WPF
6 6 (5.71%) XML
7 5 (4.76%) Apache Cordova
7 5 (4.76%) HTML5
7 5 (4.76%) jQuery
7 5 (4.76%) RFC 2833
8 4 (3.81%) WebSphere MQ
9 3 (2.86%) JTAPI
Miscellaneous
1 47 (44.76%) IVR
2 11 (10.48%) Client/Server
3 9 (8.57%) Management Information System
3 9 (8.57%) Replication
4 8 (7.62%) Analytical Skills
4 8 (7.62%) Computer Science
4 8 (7.62%) Data Centre
5 7 (6.67%) Enterprise Software
6 4 (3.81%) Social Media
7 3 (2.86%) Data Structures
7 3 (2.86%) Mathematics
8 2 (1.90%) Algorithms
8 2 (1.90%) Cybercrime
8 2 (1.90%) Cyberthreat
8 2 (1.90%) Social Network
8 2 (1.90%) Statistics
9 1 (0.95%) Driving Licence
9 1 (0.95%) Mobile App
Operating Systems
1 23 (21.90%) Windows
2 19 (18.10%) Linux
3 13 (12.38%) Windows Server
4 11 (10.48%) Windows Server 2008
5 9 (8.57%) Unix
6 5 (4.76%) Android
7 4 (3.81%) Windows 10
7 4 (3.81%) Windows 7
7 4 (3.81%) Windows Server 2012
8 3 (2.86%) VMS
8 3 (2.86%) Windows Server 2003
Processes & Methodologies
1 31 (29.52%) ITIL
2 24 (22.86%) CRM
3 17 (16.19%) Presales
4 13 (12.38%) Project Management
5 11 (10.48%) Continuous Improvement
6 10 (9.52%) WFM
7 9 (8.57%) Coaching
7 9 (8.57%) Information Security
7 9 (8.57%) Root Cause Analysis
8 8 (7.62%) Service Delivery
9 7 (6.67%) MVVM
9 7 (6.67%) Unit Testing
9 7 (6.67%) User Stories
10 6 (5.71%) Change Management
10 6 (5.71%) ITIL V3
10 6 (5.71%) SOA
10 6 (5.71%) Workflow
11 5 (4.76%) Disaster Recovery
11 5 (4.76%) MVC
11 5 (4.76%) Risk Management
Programming Languages
1 51 (48.57%) SQL
2 16 (15.24%) C#
2 16 (15.24%) Java
3 10 (9.52%) JavaScript
4 8 (7.62%) C
4 8 (7.62%) C++
5 7 (6.67%) T-SQL
5 7 (6.67%) VB.NET
6 3 (2.86%) PHP
6 3 (2.86%) PL/SQL
7 1 (0.95%) PL/1
7 1 (0.95%) VB
Qualifications
1 15 (14.29%) Degree
2 13 (12.38%) Cisco Certification
3 6 (5.71%) CCNP
4 3 (2.86%) CCNP Voice
4 3 (2.86%) Security Cleared
5 2 (1.90%) CEH
5 2 (1.90%) CISSP
6 1 (0.95%) CCNA
Quality Assurance & Compliance
1 19 (18.10%) PCI DSS
2 12 (11.43%) SLA
3 10 (9.52%) QA
4 8 (7.62%) PA-DSS
5 5 (4.76%) ISO/IEC 27001
System Software
1 9 (8.57%) Active Directory
1 9 (8.57%) VMware Infrastructure
2 6 (5.71%) vSphere
3 5 (4.76%) VMware Server
4 2 (1.90%) VirtualBox
Systems Management
1 15 (14.29%) Cisco UCCE
2 6 (5.71%) Cisco UCCX
3 5 (4.76%) Backup Exec
3 5 (4.76%) SCCM
4 4 (3.81%) Cisco IPCC
5 3 (2.86%) Cisco CUCM
6 1 (0.95%) Puppet
Vendors
1 40 (38.10%) Cisco
2 36 (34.29%) Avaya
3 32 (30.48%) Microsoft
4 21 (20.00%) Oracle
5 18 (17.14%) VMware
6 14 (13.33%) Genesys
7 11 (10.48%) Verint
8 8 (7.62%) Mitel
9 7 (6.67%) Nortel
10 6 (5.71%) Salesforce.com
11 5 (4.76%) SolarWinds
11 5 (4.76%) Sybase
11 5 (4.76%) Veeam
12 4 (3.81%) IBM
12 4 (3.81%) IBM Sterling
12 4 (3.81%) Polycom
12 4 (3.81%) Rockwell
13 3 (2.86%) Cognizant
13 3 (2.86%) Siemens
14 2 (1.90%) i2
Edinburgh, Midlothian
Harvey Nash plc
Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
LA International
Salary: £23000 - £27000 per annum + Benefits
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £65000 - £75000 per annum + Bonus + Benefits
Posted: 4 days ago
Hertfordshire
Harvey Nash plc
Salary: £30000 - £35000 per annum + Benefits + on call
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago
Newmarket, Suffolk
Lorien Resourcing
Salary: £36000 - £40000 per annum + Benefits
Posted: 6 days ago
Guildford
People Source Consulting
Salary: excellent salary + benefits
Posted: 8 days ago
York
Hays Specialist Recruitment
Salary: £40000.00 - £45000.00 per annum
Posted: 15 days ago
Bristol
CPS Group Limited
Salary: £28000 - £34000 per annum + pension
Posted: 26 days ago