The table below looks at the statistics for CTI skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 860 852 907
Rank change year-on-year
-8 +55
Permanent jobs citing CTI 52 123 80
As % of all permanent IT jobs located in the UK 0.055% 0.11% 0.070%
As % of the Communications & Networking category 0.32% 0.68% 0.38%
Number of salaries quoted 24 111 61
Median salary £36,750 £55,000 £45,000
Median salary % change year-on-year
-33.18% +22.22%
90% offered a salary of more than £28,500 £36,500 £25,775
10% offered a salary of more than £95,000 £100,000 £55,000
UK excluding London median salary £31,000 £55,000 £45,000
% change year-on-year
-43.63% +22.22%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16160 18089 20947
As % of all permanent IT jobs located in the UK 16.96% 16.58% 18.31%
Number of salaries quoted 13230 15033 16513
Median salary £45,000 £45,000 £43,750
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £28,000 £26,500 £26,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CTI
Jobs Demand Trend

The demand trend of job ads citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 30 September 2016 within the UK.

CTI Salary Histogram in the UK

CTI
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +23 43 £36,750 -13.52% 4
London +53 25 £95,000 +5.55% 1
South East +10 16 £28,500 -30.06% 1
Berkshire +5 11 £28,500 -21.91% 1
Reading +15 9 £28,500 -21.91% 1
Scotland +15 8 £32,500 -17.72% 1
Glasgow +27 7 - -
Surrey +31 3 £35,000 -46.15%
Guildford +16 3 £35,000 -46.15%
Oxfordshire - 2 £28,000 -
Oxford - 2 £28,000 -
Bristol - 2 £31,000 - 2
South West - 2 £31,000 - 2
Edinburgh +5 1 £32,500 -14.47% 1
City of London - 1 £110,000 -

CTI
Top 30 Related IT Skills

For the 6 months to 30 September 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 78 (57.78%) IVR
2 70 (51.85%) Cisco
3 68 (50.37%) SQL
4 64 (47.41%) VoIP
5 59 (43.70%) Microsoft
6 46 (34.07%) PBX
7 42 (31.11%) Avaya
8 38 (28.15%) Windows
9 34 (25.19%) ITIL
10 32 (23.70%) Telecoms
11 31 (22.96%) Finance
11 31 (22.96%) CRM
12 30 (22.22%) Windows Server
13 29 (21.48%) Skype for Business
13 29 (21.48%) VXML
14 28 (20.74%) SQL Server
14 28 (20.74%) Unified Communications
15 27 (20.00%) Genesys
15 27 (20.00%) Degree
16 26 (19.26%) Presales
17 24 (17.78%) Continuous Improvement
17 24 (17.78%) Oracle
17 24 (17.78%) LDAP
18 22 (16.30%) Linux
18 22 (16.30%) H.323
19 21 (15.56%) Active Directory
19 21 (15.56%) TCP/IP
20 20 (14.81%) Java
20 20 (14.81%) User Acceptance Testing
20 20 (14.81%) Banking

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (21.48%) Skype for Business
2 17 (12.59%) SharePoint
3 4 (2.96%) IIS
3 4 (2.96%) JBoss
4 3 (2.22%) BizTalk Server
4 3 (2.22%) CMS
5 2 (1.48%) Apache
5 2 (1.48%) Tomcat
5 2 (1.48%) WebSphere
6 1 (0.74%) Blackberry Enterprise Server
Applications
1 13 (9.63%) MS Excel
2 6 (4.44%) MS Office
Business Applications
1 17 (12.59%) Dynamics CRM
2 4 (2.96%) SAP Oil and Gas
3 2 (1.48%) Payment Gateway
Cloud Services
1 17 (12.59%) Amazon AWS
Communications & Networking
1 64 (47.41%) VoIP
2 46 (34.07%) PBX
3 28 (20.74%) Unified Communications
4 24 (17.78%) LDAP
5 22 (16.30%) H.323
6 21 (15.56%) TCP/IP
7 18 (13.33%) LAN
8 17 (12.59%) Skype
8 17 (12.59%) WAN
9 12 (8.89%) ISDN
10 10 (7.41%) Firewall
11 9 (6.67%) IP Telephony
12 8 (5.93%) RTP
13 7 (5.19%) Cisco ICM
13 7 (5.19%) DNS
14 6 (4.44%) Cisco IPT
14 6 (4.44%) HTTP
14 6 (4.44%) Q.931
14 6 (4.44%) Softphone
14 6 (4.44%) VLAN
Database & Business Intelligence
1 28 (20.74%) SQL Server
2 11 (8.15%) Oracle Database
2 11 (8.15%) SQL Server Integration Services
3 9 (6.67%) SQL Server Reporting Services
4 5 (3.70%) MySQL
5 2 (1.48%) MongoDB
5 2 (1.48%) PostgreSQL
6 1 (0.74%) Data Warehouse
6 1 (0.74%) Oracle Reports
Development Applications
1 8 (5.93%) Eclipse
2 5 (3.70%) Git (software)
2 5 (3.70%) Oracle APEX
3 1 (0.74%) NUnit
General
1 32 (23.70%) Telecoms
2 31 (22.96%) Finance
3 20 (14.81%) Banking
4 9 (6.67%) Retail
5 7 (5.19%) Electronics
6 4 (2.96%) Games
6 4 (2.96%) Manufacturing
6 4 (2.96%) Marketing
7 2 (1.48%) Billing
7 2 (1.48%) Investment Banking
7 2 (1.48%) Multimedia
7 2 (1.48%) Retail Banking
Job Titles
1 29 (21.48%) Analyst
2 19 (14.07%) Developer
3 17 (12.59%) Banking Analyst
3 17 (12.59%) Banking Business Analyst
3 17 (12.59%) Business Analyst
3 17 (12.59%) Business Finance Analyst
3 17 (12.59%) CRM Analyst
3 17 (12.59%) CRM Business Analyst
3 17 (12.59%) Finance Business Analyst
3 17 (12.59%) Financial Analyst
3 17 (12.59%) Technical Engineer
4 12 (8.89%) Cisco Engineer
4 12 (8.89%) Support Engineer
5 11 (8.15%) Genesys Specialist
5 11 (8.15%) Support Specialist
6 10 (7.41%) Architect
6 10 (7.41%) Technical Support
6 10 (7.41%) Unified Communications Engineer
7 9 (6.67%) SQL Developer
7 9 (6.67%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 29 (21.48%) VXML
2 16 (11.85%) .NET
3 13 (9.63%) Web Services
3 13 (9.63%) XMPP
4 11 (8.15%) HTML
5 8 (5.93%) XML
6 7 (5.19%) JTAPI
6 7 (5.19%) RFC 2833
6 7 (5.19%) TAPI
7 6 (4.44%) CSS
7 6 (4.44%) JSON
8 5 (3.70%) CCXML
8 5 (3.70%) FreeSWITCH
8 5 (3.70%) jQuery
9 3 (2.22%) Apache Cordova
9 3 (2.22%) HTML5
9 3 (2.22%) JSP
9 3 (2.22%) Middleware
10 2 (1.48%) Servlets
10 2 (1.48%) SOAP
Miscellaneous
1 78 (57.78%) IVR
2 19 (14.07%) Computer Science
3 18 (13.33%) Analytical Skills
4 11 (8.15%) Replication
5 8 (5.93%) Enterprise Software
6 7 (5.19%) Management Information System
7 4 (2.96%) Mathematics
8 3 (2.22%) Client/Server
8 3 (2.22%) Driving Licence
9 2 (1.48%) Hybrid Cloud
9 2 (1.48%) Mobile Banking
10 1 (0.74%) Algorithms
10 1 (0.74%) AS400
10 1 (0.74%) Blackberry
10 1 (0.74%) Data Structures
10 1 (0.74%) PKI
10 1 (0.74%) User Experience
Operating Systems
1 38 (28.15%) Windows
2 30 (22.22%) Windows Server
3 22 (16.30%) Linux
4 16 (11.85%) Windows Server 2008
5 11 (8.15%) Unix
6 5 (3.70%) VMS
7 4 (2.96%) Windows Server 2012
8 3 (2.22%) Android
8 3 (2.22%) Windows Server 2003
9 2 (1.48%) Windows 10
9 2 (1.48%) Windows 7
9 2 (1.48%) Windows Vista
Processes & Methodologies
1 34 (25.19%) ITIL
2 31 (22.96%) CRM
3 26 (19.26%) Presales
4 24 (17.78%) Continuous Improvement
5 20 (14.81%) User Acceptance Testing
6 19 (14.07%) Project Management
7 17 (12.59%) Business Analysis
7 17 (12.59%) Coaching
7 17 (12.59%) Migration
8 15 (11.11%) ITIL V3
9 14 (10.37%) Change Management
10 13 (9.63%) Service Management
11 11 (8.15%) Service Delivery
11 11 (8.15%) Software Engineering
11 11 (8.15%) Trend Analysis
12 9 (6.67%) User Stories
13 7 (5.19%) Product Management
13 7 (5.19%) Prototyping
13 7 (5.19%) WFM
14 6 (4.44%) Cisco ICM Scripting
Programming Languages
1 68 (50.37%) SQL
2 20 (14.81%) Java
3 16 (11.85%) C#
4 14 (10.37%) C
4 14 (10.37%) JavaScript
5 9 (6.67%) T-SQL
6 6 (4.44%) C++
7 5 (3.70%) PHP
8 2 (1.48%) Perl
8 2 (1.48%) Python
8 2 (1.48%) Ruby
9 1 (0.74%) PL/SQL
9 1 (0.74%) VB
9 1 (0.74%) VB.NET
Qualifications
1 27 (20.00%) Degree
2 16 (11.85%) Cisco Certification
3 12 (8.89%) Microsoft Certification
4 8 (5.93%) ITIL Certification
4 8 (5.93%) MCSE
5 6 (4.44%) CCNA
5 6 (4.44%) MCP
6 4 (2.96%) CCNP
6 4 (2.96%) CCNP Voice
7 3 (2.22%) Security Cleared
8 2 (1.48%) MCSA
Quality Assurance & Compliance
1 19 (14.07%) SLA
2 15 (11.11%) QA
3 14 (10.37%) PCI DSS
4 11 (8.15%) PA-DSS
5 5 (3.70%) ISO/IEC 27001
System Software
1 21 (15.56%) Active Directory
2 4 (2.96%) VMware Infrastructure
3 2 (1.48%) Virtual Servers
3 2 (1.48%) VirtualBox
4 1 (0.74%) Virtual Machines
Systems Management
1 18 (13.33%) Cisco UCCE
2 8 (5.93%) Cisco CUCM
3 7 (5.19%) Cisco IPCC
4 6 (4.44%) Cisco UCCX
Vendors
1 70 (51.85%) Cisco
2 59 (43.70%) Microsoft
3 42 (31.11%) Avaya
4 27 (20.00%) Genesys
5 24 (17.78%) Oracle
6 15 (11.11%) Mitel
6 15 (11.11%) Verint
7 13 (9.63%) VMware
8 10 (7.41%) Nortel
9 6 (4.44%) NEC
10 4 (2.96%) Polycom
10 4 (2.96%) Salesforce.com
10 4 (2.96%) SAP
11 3 (2.22%) HP
12 2 (1.48%) CheckPoint
12 2 (1.48%) SolarWinds
13 1 (0.74%) NICE Systems
13 1 (0.74%) Openreach
13 1 (0.74%) Rockwell
13 1 (0.74%) Zeacom
Belfast
Genesys
Posted: 5 hours ago
Reading, Berkshire
Verticality Ltd
Salary: £25000 - £30000 per annum
Posted: 23 hours ago
London
Joseph Harry Ltd
Salary: £50000 - £70000 per day + 10% Pension + 25% Bonus
Posted: 3 days ago
Bristol
CPS Group Limited
Salary: £28000 - £35000 per annum + pension
Posted: 4 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £48000 per annum + Competitive Benefits Package
Posted: 4 days ago
Bristol, Avon
Computershare Investor Services
Salary: + Progression Opportunities
Posted: 18 days ago