The table below looks at the statistics for CTI skills in IT jobs advertised across the UK. Included is a guide to the salaries offered in IT jobs that have cited CTI over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Computer Telephony Integration (CTI)
Rank 835 818 924
Rank change year-on-year
-17 +106
Permanent jobs citing CTI 79 164 70
As % of all permanent IT jobs located in the UK 0.081% 0.15% 0.060%
As % of the Communications & Networking category 0.48% 0.89% 0.33%
Number of salaries quoted 40 144 51
Median salary £50,000 £63,750 £45,000
Median salary % change year-on-year
-21.56% +41.66%
90% offered a salary of more than £28,500 £36,500 £25,000
10% offered a salary of more than £95,000 £100,000 £60,000
UK excluding London median salary £37,250 £55,000 £45,000
% change year-on-year
-32.27% +22.22%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised across the UK.

Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
16448 18407 21200
As % of all permanent IT jobs located in the UK 16.83% 16.77% 18.08%
Number of salaries quoted 13610 15257 16764
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

CTI
Jobs Demand Trend

The demand trend of job ads citing CTI as a proportion of all IT jobs with a match in the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 25 August 2016 within the UK.

CTI Salary Histogram in the UK

CTI
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the UK over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 65 £55,000 - 6
London +62 32 £95,000 +46.15% 1
South East -1 24 £35,500 -2.73% 2
Berkshire +6 13 £28,500 -21.91%
Surrey +38 11 £41,750 -35.76% 1
Reading 0 11 £28,500 -21.91%
Scotland +14 10 £32,500 -17.72% 1
Guildford +20 9 £41,750 -35.76% 1
Glasgow +16 9 - -
City of London +67 6 £70,000 +12.00%
South West - 4 £31,000 - 2
Wimbledon - 4 - -
East of England +23 3 £43,750 +9.37%
Bristol - 3 £31,000 - 2
Hertfordshire +11 2 £32,500 -18.75%
Staines - 2 - -
Salford - 2 £40,000 -
Manchester - 2 £40,000 -
North West - 2 £40,000 - 1
Yorkshire +28 1 £55,000 +69.23%
West Yorkshire +23 1 £55,000 +69.23%
Edinburgh -1 1 £32,500 -14.47% 1
West Midlands -11 1 £25,000 -51.21%
East Yorkshire - 1 £55,000 -
Suffolk - 1 £55,000 -
Staffordshire - 1 £25,000 -
Devon - 1 £55,000 -
Wakefield - 1 £55,000 -
Stoke-on-Trent - 1 £25,000 -
Ipswich - 1 £55,000 -

CTI
Top 30 Related IT Skills

For the 6 months to 25 August 2016, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for CTI.

1 82 (55.78%) IVR
2 76 (51.70%) SQL
3 72 (48.98%) VoIP
4 71 (48.30%) Cisco
5 56 (38.10%) Microsoft
6 47 (31.97%) Avaya
7 46 (31.29%) PBX
8 40 (27.21%) Windows
9 38 (25.85%) SQL Server
10 35 (23.81%) Telecoms
11 34 (23.13%) ITIL
11 34 (23.13%) CRM
12 32 (21.77%) Windows Server
13 31 (21.09%) Degree
14 30 (20.41%) Genesys
15 29 (19.73%) VXML
15 29 (19.73%) Oracle
15 29 (19.73%) Finance
15 29 (19.73%) Skype for Business
16 28 (19.05%) Unified Communications
16 28 (19.05%) Presales
17 26 (17.69%) LAN
17 26 (17.69%) TCP/IP
18 24 (16.33%) LDAP
18 24 (16.33%) Linux
18 24 (16.33%) C#
18 24 (16.33%) Continuous Improvement
19 23 (15.65%) Java
19 23 (15.65%) H.323
20 21 (14.29%) .NET

CTI
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (19.73%) Skype for Business
2 12 (8.16%) SharePoint
3 5 (3.40%) CMS
4 4 (2.72%) JBoss
5 3 (2.04%) BizTalk Server
6 2 (1.36%) Apache
6 2 (1.36%) IIS
6 2 (1.36%) Tomcat
6 2 (1.36%) WebSphere
7 1 (0.68%) Blackberry Enterprise Server
Applications
1 13 (8.84%) MS Excel
2 8 (5.44%) MS Office
Business Applications
1 12 (8.16%) Dynamics CRM
2 4 (2.72%) SAP Oil and Gas
3 2 (1.36%) Payment Gateway
Cloud Services
1 12 (8.16%) Amazon AWS
Communications & Networking
1 72 (48.98%) VoIP
2 46 (31.29%) PBX
3 28 (19.05%) Unified Communications
4 26 (17.69%) LAN
4 26 (17.69%) TCP/IP
5 24 (16.33%) LDAP
6 23 (15.65%) H.323
7 21 (14.29%) WAN
8 17 (11.56%) Skype
9 12 (8.16%) Firewall
10 10 (6.80%) ISDN
11 9 (6.12%) IP Telephony
12 8 (5.44%) RTP
13 7 (4.76%) Cisco ICM
13 7 (4.76%) DNS
14 6 (4.08%) Asterisk PBX
14 6 (4.08%) Cisco IPT
14 6 (4.08%) HTTP
14 6 (4.08%) Q.931
14 6 (4.08%) Softphone
Database & Business Intelligence
1 38 (25.85%) SQL Server
2 12 (8.16%) SQL Server Integration Services
3 11 (7.48%) Oracle Database
4 10 (6.80%) SQL Server Reporting Services
5 7 (4.76%) MySQL
6 2 (1.36%) MongoDB
6 2 (1.36%) PostgreSQL
7 1 (0.68%) Data Warehouse
7 1 (0.68%) Oracle Reports
Development Applications
1 8 (5.44%) Eclipse
2 7 (4.76%) Git (software)
3 6 (4.08%) NUnit
4 5 (3.40%) Oracle APEX
General
1 35 (23.81%) Telecoms
2 29 (19.73%) Finance
3 15 (10.20%) Banking
4 9 (6.12%) Retail
5 7 (4.76%) Electronics
6 5 (3.40%) Games
7 4 (2.72%) Manufacturing
7 4 (2.72%) Marketing
8 2 (1.36%) Investment Banking
8 2 (1.36%) Multimedia
8 2 (1.36%) Retail Banking
Job Titles
1 27 (18.37%) Developer
2 26 (17.69%) Analyst
3 21 (14.29%) Technical Engineer
4 14 (9.52%) Support Engineer
5 12 (8.16%) Banking Analyst
5 12 (8.16%) Banking Business Analyst
5 12 (8.16%) Business Analyst
5 12 (8.16%) Business Finance Analyst
5 12 (8.16%) Cisco Engineer
5 12 (8.16%) CRM Analyst
5 12 (8.16%) CRM Business Analyst
5 12 (8.16%) Finance Business Analyst
5 12 (8.16%) Financial Analyst
5 12 (8.16%) Technical Support
6 11 (7.48%) Genesys Specialist
6 11 (7.48%) Support Specialist
6 11 (7.48%) Technical Support Engineer
7 10 (6.80%) Architect
7 10 (6.80%) SQL Developer
7 10 (6.80%) Unified Communications Engineer
Libraries, Frameworks & Software Standards
1 29 (19.73%) VXML
2 21 (14.29%) .NET
3 14 (9.52%) HTML
4 13 (8.84%) Web Services
4 13 (8.84%) XMPP
5 10 (6.80%) XML
6 8 (5.44%) CSS
6 8 (5.44%) JSON
7 7 (4.76%) FreeSWITCH
7 7 (4.76%) jQuery
7 7 (4.76%) JTAPI
7 7 (4.76%) RFC 2833
7 7 (4.76%) TAPI
8 6 (4.08%) .NET Remoting
8 6 (4.08%) ASP.NET Web API
8 6 (4.08%) LINQ
8 6 (4.08%) WCF
8 6 (4.08%) WinForms
8 6 (4.08%) WPF
9 5 (3.40%) Apache Cordova
Miscellaneous
1 82 (55.78%) IVR
2 20 (13.61%) Computer Science
3 18 (12.24%) Analytical Skills
4 14 (9.52%) Replication
5 9 (6.12%) Enterprise Software
5 9 (6.12%) Management Information System
6 6 (4.08%) Client/Server
7 4 (2.72%) Mathematics
8 3 (2.04%) Driving Licence
9 2 (1.36%) Data Structures
9 2 (1.36%) Hybrid Cloud
9 2 (1.36%) Mobile Banking
10 1 (0.68%) Algorithms
10 1 (0.68%) AS400
10 1 (0.68%) Blackberry
10 1 (0.68%) Data Centre
10 1 (0.68%) PKI
10 1 (0.68%) User Experience
Operating Systems
1 40 (27.21%) Windows
2 32 (21.77%) Windows Server
3 24 (16.33%) Linux
4 18 (12.24%) Windows Server 2008
5 11 (7.48%) Unix
6 7 (4.76%) VMS
7 6 (4.08%) Windows Server 2012
8 5 (3.40%) Android
9 4 (2.72%) Windows 10
9 4 (2.72%) Windows 7
10 3 (2.04%) Windows Server 2003
11 2 (1.36%) Windows Vista
Processes & Methodologies
1 34 (23.13%) CRM
1 34 (23.13%) ITIL
2 28 (19.05%) Presales
3 24 (16.33%) Continuous Improvement
4 19 (12.93%) Project Management
5 18 (12.24%) Coaching
6 15 (10.20%) ITIL V3
6 15 (10.20%) User Acceptance Testing
7 14 (9.52%) Prototyping
8 13 (8.84%) Migration
8 13 (8.84%) Service Delivery
8 13 (8.84%) Service Management
9 12 (8.16%) Business Analysis
9 12 (8.16%) Change Management
10 11 (7.48%) Software Engineering
10 11 (7.48%) Trend Analysis
11 10 (6.80%) User Stories
12 8 (5.44%) WFM
13 7 (4.76%) Information Security
13 7 (4.76%) Product Management
Programming Languages
1 76 (51.70%) SQL
2 24 (16.33%) C#
3 23 (15.65%) Java
4 17 (11.56%) JavaScript
5 14 (9.52%) C
6 10 (6.80%) T-SQL
7 7 (4.76%) C++
8 6 (4.08%) VB.NET
9 5 (3.40%) PHP
10 2 (1.36%) Perl
10 2 (1.36%) PL/SQL
10 2 (1.36%) Python
10 2 (1.36%) Ruby
11 1 (0.68%) VB
Qualifications
1 31 (21.09%) Degree
2 16 (10.88%) Cisco Certification
3 12 (8.16%) Microsoft Certification
4 8 (5.44%) ITIL Certification
4 8 (5.44%) MCSE
5 6 (4.08%) CCNA
5 6 (4.08%) MCP
6 4 (2.72%) CCNP
6 4 (2.72%) CCNP Voice
7 3 (2.04%) Security Cleared
8 2 (1.36%) MCSA
Quality Assurance & Compliance
1 18 (12.24%) PCI DSS
1 18 (12.24%) SLA
2 15 (10.20%) QA
3 13 (8.84%) PA-DSS
4 5 (3.40%) ISO/IEC 27001
System Software
1 19 (12.93%) Active Directory
2 6 (4.08%) VMware Infrastructure
3 2 (1.36%) Virtual Servers
3 2 (1.36%) VirtualBox
3 2 (1.36%) VMware Server
4 1 (0.68%) Virtual Machines
Systems Management
1 18 (12.24%) Cisco UCCE
2 8 (5.44%) Cisco CUCM
3 7 (4.76%) Cisco IPCC
4 6 (4.08%) Cisco UCCX
5 2 (1.36%) Backup Exec
5 2 (1.36%) SCCM
Vendors
1 71 (48.30%) Cisco
2 56 (38.10%) Microsoft
3 47 (31.97%) Avaya
4 30 (20.41%) Genesys
5 29 (19.73%) Oracle
6 19 (12.93%) Mitel
7 17 (11.56%) Verint
8 15 (10.20%) VMware
9 8 (5.44%) Nortel
10 6 (4.08%) NEC
11 5 (3.40%) Salesforce.com
12 4 (2.72%) Polycom
12 4 (2.72%) SAP
13 3 (2.04%) HP
14 2 (1.36%) SolarWinds
14 2 (1.36%) Sybase
14 2 (1.36%) Veeam
15 1 (0.68%) Cognizant
15 1 (0.68%) IBM
15 1 (0.68%) Siemens
Cheshire
FT Select
Salary: From £60,000 to £70,000 per annum + car allowance + attractive benefit
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £45000 - £65000 per day + 10% Pension + 25% Bonus
Posted: 6 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £48000 per annum + Competitive Benefits Package
Posted: 3 days ago
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 6 days ago
Bristol, Avon
Computershare Investor Services
Salary: + Progression Opportunities
Posted: 20 days ago
Guildford
People Source Consulting
Salary: £50000 - £75000 per annum + Benefits
Posted: 17 days ago
Bristol
CPS Group Limited
Salary: £28000 - £34000 per annum + pension
Posted: 21 days ago