The first table below looks at the demand for CTI skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 852 806 805
Rank change year-on-year
-46 -1
Permanent jobs citing CTI 65 77 118
As % of all permanent IT jobs located in the UK 0.054% 0.069% 0.094%
As % of the Communications & Networking category 0.32% 0.35% 0.53%
Number of salaries quoted 52 64 96
Average salary £45,000 £55,000 £48,750
Average salary % change year-on-year
-18.18% +12.82%
90% offered a salary of more than £35,000 £35,750 £32,500
10% offered a salary of more than £60,000 £78,500 £67,500
UK excluding London average salary £45,000 £45,000 £40,000
% change year-on-year
- +12.50%
Communications & Networking Category
UK
Permanent IT job ads with a match in the
Communications & Networking category
20469 22138 22344
As % of all permanent IT jobs located in the UK 16.87% 19.94% 17.78%
Number of salaries quoted 16208 17824 18652
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,000 £27,500
10% offered a salary of more than £62,500 £64,000 £65,000
UK excluding London average salary £40,000 £40,000 £40,000

CTI
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing CTI within the UK as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in the UK

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI within the UK.

CTI Salary Trend in the UK

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI over the 3 months to 18 April 2014 within the UK.

CTI Salary Histogram in the UK

CTI
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -60 62 £45,000 -18.18% 6
South East +1 29 £45,000 -10.00% 2
London -70 15 £43,750 -27.08% 4
Surrey -2 9 £56,250 +2.27%
West Sussex - 8 £50,000 - 1
Crawley - 8 £50,000 - 1
Milton Keynes - 6 £55,000 -
Buckinghamshire - 6 £55,000 -
West Yorkshire - 5 £56,000 -
Yorkshire - 5 £56,000 -
Leeds - 5 £49,750 -
South West -12 4 £35,000 -27.23%
Dorset - 4 £35,000 -
Bournemouth - 4 £35,000 -
North West -7 3 £41,750 -24.09%
Wokingham - 3 £41,000 -
Berkshire - 3 £41,000 -
West Midlands +5 2 £42,500 -5.55%
Manchester +3 2 £43,500 -
Nottingham -3 2 £37,500 -
Nottinghamshire -9 2 £37,500 -
City of London -22 2 £60,000 +17.07%
East Midlands -25 2 £37,500 -
Cheshire -2 1 £40,000 -
Weybridge -8 1 £60,000 +20.00%
East of England -13 1 £37,500 +25.00%
Kent -17 1 £23,500 -
Warwickshire - 1 £35,000 -
Flintshire - 1 £40,000 -
Midlands - 1 £37,500 -

CTI
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 88 (59.46%) Telecoms
2 87 (58.78%) Avaya
3 57 (38.51%) PBX
4 55 (37.16%) IVR
5 49 (33.11%) Cisco
6 47 (31.76%) VoIP
7 42 (28.38%) Verint
8 38 (25.68%) Finance
9 35 (23.65%) Genesys
10 34 (22.97%) Nortel
11 28 (18.92%) TCP/IP
12 27 (18.24%) SQL
12 27 (18.24%) Web Services
13 24 (16.22%) C++
13 24 (16.22%) VXML
13 24 (16.22%) Firewall
13 24 (16.22%) Service Delivery
14 23 (15.54%) Java
14 23 (15.54%) Degree
15 22 (14.86%) Windows
16 21 (14.19%) Change Management
17 19 (12.84%) Incident Management
17 19 (12.84%) WebSphere
18 18 (12.16%) Polycom
18 18 (12.16%) XML
18 18 (12.16%) C#
19 17 (11.49%) JavaScript
19 17 (11.49%) .NET
19 17 (11.49%) WAN
19 17 (11.49%) LAN

CTI
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 19 (12.84%) WebSphere
2 15 (10.14%) CMS
3 3 (2.03%) Lync
4 2 (1.35%) SharePoint
4 2 (1.35%) MS Exchange
Applications
1 8 (5.41%) MS Office
2 6 (4.05%) MS Excel
3 3 (2.03%) MS Visio
4 2 (1.35%) Spreadsheet
Cloud Services
1 4 (2.70%) SaaS
Communications & Networking
1 57 (38.51%) PBX
2 47 (31.76%) VoIP
3 28 (18.92%) TCP/IP
4 24 (16.22%) Firewall
5 17 (11.49%) WAN
5 17 (11.49%) LAN
6 15 (10.14%) H.323
6 15 (10.14%) Cisco IOS
7 14 (9.46%) Cisco ICM
8 13 (8.78%) Q.931
8 13 (8.78%) DPNSS
9 12 (8.11%) DNS
10 11 (7.43%) IP Telephony
10 11 (7.43%) DHCP
10 11 (7.43%) PSTN
11 10 (6.76%) Unified Communications
11 10 (6.76%) Cisco Nexus
12 9 (6.08%) HTTP
12 9 (6.08%) QSIG
13 6 (4.05%) DEFINITY
Database & Business Intelligence
1 12 (8.11%) SQL Server
2 7 (4.73%) MySQL
3 2 (1.35%) Relational Database
3 2 (1.35%) RDBMS
4 1 (0.68%) Data Mining
4 1 (0.68%) MongoDB
4 1 (0.68%) Big Data
Development Applications
1 7 (4.73%) Visual Studio
2 4 (2.70%) Moq
3 3 (2.03%) NetBeans
3 3 (2.03%) Hudson
4 1 (0.68%) WinDbg
4 1 (0.68%) Rational DOORS
General
1 88 (59.46%) Telecoms
2 38 (25.68%) Finance
3 14 (9.46%) Banking
4 5 (3.38%) Legal
5 2 (1.35%) Front Office
5 2 (1.35%) Retail
5 2 (1.35%) Billing
6 1 (0.68%) Manufacturing
6 1 (0.68%) Marketing
6 1 (0.68%) Electronics
6 1 (0.68%) Automotive
Job Titles
1 24 (16.22%) Developer
2 19 (12.84%) Voice Engineer
3 16 (10.81%) Analyst
4 15 (10.14%) Avaya Engineer
5 10 (6.76%) Telecoms Engineer
6 8 (5.41%) Analyst Programmer
6 8 (5.41%) Programmer
6 8 (5.41%) Architect
6 8 (5.41%) Consultant
6 8 (5.41%) C Developer
6 8 (5.41%) C++ Developer
6 8 (5.41%) Analyst Developer
7 6 (4.05%) Web Developer
7 6 (4.05%) Telecoms Analyst
7 6 (4.05%) Team Leader
7 6 (4.05%) C# Developer
8 5 (3.38%) C# .NET Developer
8 5 (3.38%) Cisco Support
8 5 (3.38%) Support Engineer
9 4 (2.70%) Support Specialist
Libraries, Frameworks & Software Standards
1 27 (18.24%) Web Services
2 24 (16.22%) VXML
3 18 (12.16%) XML
4 17 (11.49%) .NET
5 16 (10.81%) SOAP
6 14 (9.46%) HTML
7 11 (7.43%) CSS
8 8 (5.41%) JSP
8 8 (5.41%) REST
9 7 (4.73%) TAPI
9 7 (4.73%) WCF
10 5 (3.38%) JTAPI
10 5 (3.38%) Ajax
10 5 (3.38%) ASP.NET
11 4 (2.70%) COM
11 4 (2.70%) STL
11 4 (2.70%) CCXML
11 4 (2.70%) RESTful
11 4 (2.70%) Dojo
11 4 (2.70%) LINQ
Miscellaneous
1 55 (37.16%) IVR
2 16 (10.81%) Management Information System
3 11 (7.43%) Computer Science
4 8 (5.41%) Client/Server
5 5 (3.38%) Handset
6 4 (2.70%) Blackberry
6 4 (2.70%) Smartphone
6 4 (2.70%) PKI
7 1 (0.68%) Grid Computing
7 1 (0.68%) Statistics
7 1 (0.68%) Mathematics
7 1 (0.68%) Physics
7 1 (0.68%) Video Conferencing
7 1 (0.68%) Open Source
7 1 (0.68%) Foreign Exchange (FX)
Operating Systems
1 22 (14.86%) Windows
2 16 (10.81%) Linux
3 5 (3.38%) Solaris
4 4 (2.70%) Android
4 4 (2.70%) Windows Mobile
5 2 (1.35%) UNIX
Processes & Methodologies
1 24 (16.22%) Service Delivery
2 21 (14.19%) Change Management
3 19 (12.84%) Incident Management
4 17 (11.49%) Problem Management
5 15 (10.14%) Disaster Recovery
6 13 (8.78%) ITIL
7 12 (8.11%) Multithreading
8 11 (7.43%) Service Management
9 10 (6.76%) Capacity Management
10 9 (6.08%) CRM
11 8 (5.41%) Network Design
12 7 (4.73%) Asset Management
13 6 (4.05%) WFM
13 6 (4.05%) Information Security
13 6 (4.05%) Migration
13 6 (4.05%) Analytics
14 5 (3.38%) Software Engineering
14 5 (3.38%) Capacity Planning
14 5 (3.38%) Workflow
14 5 (3.38%) OOD
Programming Languages
1 27 (18.24%) SQL
2 24 (16.22%) C++
3 23 (15.54%) Java
4 18 (12.16%) C#
5 17 (11.49%) JavaScript
6 16 (10.81%) C
7 8 (5.41%) Assembly Language
8 4 (2.70%) VB
8 4 (2.70%) Python
8 4 (2.70%) Ruby
9 3 (2.03%) Tcl
9 3 (2.03%) VBScript
10 2 (1.35%) PL/SQL
11 1 (0.68%) VB.NET
Qualifications
1 23 (15.54%) Degree
2 9 (6.08%) Cisco Certification
2 9 (6.08%) CCNA
3 6 (4.05%) HND
4 4 (2.70%) CCVP
5 3 (2.03%) Microsoft Certification
5 3 (2.03%) MCSE
6 2 (1.35%) HNC
6 2 (1.35%) Security Cleared
7 1 (0.68%) CCNP
Quality Assurance & Compliance
1 15 (10.14%) SLA
2 7 (4.73%) QA
3 4 (2.70%) HL7
4 3 (2.03%) ISO 9000
5 1 (0.68%) PCI DSS
5 1 (0.68%) BS7799
System Software
1 3 (2.03%) Active Directory
2 2 (1.35%) VMware Infrastructure
3 1 (0.68%) VMware ESX
3 1 (0.68%) Hyper-V
3 1 (0.68%) vSphere
Systems Management
1 8 (5.41%) Cisco UCCE
2 3 (2.03%) Cisco IPCC
2 3 (2.03%) Cisco CUCM
2 3 (2.03%) Cisco UCCX
3 1 (0.68%) Nagios
Vendors
1 87 (58.78%) Avaya
2 49 (33.11%) Cisco
3 42 (28.38%) Verint
4 35 (23.65%) Genesys
5 34 (22.97%) Nortel
6 18 (12.16%) Polycom
7 13 (8.78%) Oracle
8 10 (6.76%) Microsoft
8 10 (6.76%) NetScout
8 10 (6.76%) SolarWinds
9 8 (5.41%) Mitel
10 5 (3.38%) CyberTech
10 5 (3.38%) JBoss
10 5 (3.38%) Sun
11 2 (1.35%) F5
11 2 (1.35%) IBM
11 2 (1.35%) Red Hat
11 2 (1.35%) CheckPoint
11 2 (1.35%) Fortinet
11 2 (1.35%) VMware
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £35000 - £55000 Per Annum
Posted: Yesterday
London
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Salary: £28000 - £35000 per annum
Posted: 4 days ago
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Salary: From £40,000 to £60,000 per annum
Posted: 5 days ago
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Salary: £38,000 per annum
Posted: 8 days ago
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Salary: Competitive Salary
Posted: 10 days ago