The first table below looks at the demand for knowledge and experience of Avaya products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Avaya over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Vendors currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within Avaya, Inc.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Avaya
Rank 398 338 406
Rank change year-on-year
-60 +68
Contract jobs citing Avaya 144 243 186
As % of all contract IT jobs located in the UK 0.311% 0.416% 0.300%
As % of the Vendors category 0.660% 0.896% 0.644%
Number of daily rates quoted 60 122 79
Average daily rate £275 £373 £350
Average daily rate % change year-on-year
-26.17% +6.42%
90% offered a daily rate of more than £142 £160 £250
10% offered a daily rate of more than £369 £500 £475
UK excluding London average daily rate £280 £350 £325
% change year-on-year
-20.00% +7.69%
Number of hourly rates quoted 13 12 25
Average hourly rate £16.00 £21.75 £20.00
Average hourly rate % change year-on-year
-26.43% +8.75%
90% offered a hourly rate of more than £13.21 £11.70 £12.03
10% offered a hourly rate of more than £25.00 £29.62 £36.30
UK excluding London average hourly rate £15.77 £18.25 £18.50
% change year-on-year
-13.58% -1.35%
All Vendors
UK
Contract IT job ads with a match in the
Vendors category
21806 27110 28885
As % of all contract IT jobs located in the UK 47.06% 46.44% 46.54%
Number of daily rates quoted 11630 13854 14453
Average daily rate £400 £400 £410
Average daily rate % change year-on-year
- -2.43%
90% offered a daily rate of more than £238 £235 £250
10% offered a daily rate of more than £550 £550 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1173 1314 1625
Average hourly rate £19.00 £19.56 £20.00
Average hourly rate % change year-on-year
-2.87% -2.18%
90% offered a hourly rate of more than £11.21 £11.50 £11.25
10% offered a hourly rate of more than £40.00 £41.00 £40.00
UK excluding London average hourly rate £19.00 £19.00 £20.25
% change year-on-year
- -6.17%

Avaya
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Avaya within the UK as a proportion of the total demand within the Vendors category.

Avaya Jobs Demand Trend

Avaya
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Avaya within the UK.

Avaya Daily Rate Trend

Avaya
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Avaya within the UK over the 3 months to 23 May 2013.

Avaya Daily Rate Histogram

Avaya
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Avaya within the UK.

Avaya Hourly Rate Trend

Avaya
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Avaya within the UK over the 3 months to 23 May 2013.

Avaya Hourly Rate Histogram

Avaya
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Avaya within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England -57 125 £275 -25.17%
London -13 57 £275 -31.25%
South East -3 35 £284 -23.31%
City of London -1 22 £386 -3.59%
Berkshire +24 14 £280 -9.67%
Scotland 0 14 £275 -54.16%
West Yorkshire +5 13 £350 +16.66%
Yorkshire +1 13 £350 +21.73%
Hampshire +7 10 £275 -42.10%
North West 0 8 £345 +109.09%
Leeds -4 8 £338 -3.57%
Reading - 7 £300 -
East Midlands +3 6 £285 +35.71%
Livingston - 6 £275 -
Aberdeen - 6 - -
West Lothian - 6 £275 -
Cheshire +3 5 £235 -32.85%
West Sussex +16 4 £375 +7.14%
Crawley +13 4 £375 -
Nottinghamshire - 4 £245 -
South West +19 3 £205 -45.33%
Bournemouth +2 3 £205 -12.76%
Dorset 0 3 £205 -12.76%
West Midlands -15 3 £189 -55.58%
Nottingham - 3 £245 -
Eastleigh - 3 £275 -
East of England +16 2 £273 -35.88%
Crewe +8 2 £110 -
Manchester +8 2 - -
Buckinghamshire 0 2 £350 -

Avaya
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs within the UK citing Avaya also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Avaya.

1 119 (42.81%) Cisco
2 70 (25.18%) Microsoft
3 68 (24.46%) Windows
4 67 (24.10%) VoIP
5 62 (22.30%) Finance
6 60 (21.58%) Telecoms
7 57 (20.50%) LAN
8 54 (19.42%) Active Directory
9 49 (17.63%) WAN
10 48 (17.27%) Nortel
11 46 (16.55%) ITIL
12 38 (13.67%) TCP/IP
13 37 (13.31%) Firewall
13 37 (13.31%) Verint
14 35 (12.59%) Cisco Certification
14 35 (12.59%) Project Management
15 32 (11.51%) Blackberry
15 32 (11.51%) Citrix
15 32 (11.51%) MS Office
15 32 (11.51%) CMS
16 28 (10.07%) Windows XP
16 28 (10.07%) VPN
17 27 (9.712%) Windows Server 2008
18 26 (9.353%) Windows 7
18 26 (9.353%) CCNA
19 25 (8.993%) PRINCE2
19 25 (8.993%) Banking
20 24 (8.633%) CheckPoint
20 24 (8.633%) Windows Server 2003
21 23 (8.273%) IVR

Avaya
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs within the UK citing Avaya also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Avaya. Up to 20 skills are shown per category.

Application Development
1 5 (1.799%) WebSphere
2 2 (0.719%) Web Services
2 2 (0.719%) .NET
3 1 (0.360%) CSS
3 1 (0.360%) Hibernate
Application Platforms
1 32 (11.51%) CMS
2 22 (7.914%) Lync
2 22 (7.914%) Blackberry Enterprise Server
3 17 (6.115%) MS Exchange
4 6 (2.158%) SharePoint
5 4 (1.439%) Exchange Server 2003
5 4 (1.439%) Exchange Server 2010
5 4 (1.439%) Apache
6 3 (1.079%) Lotus Domino
7 2 (0.719%) Exchange Server 2007
7 2 (0.719%) Office Communications Server
7 2 (0.719%) Zimbra
7 2 (0.719%) Lotus Notes
7 2 (0.719%) IIS
8 1 (0.360%) SharePoint 2010
8 1 (0.360%) Exchange Server 2013
Applications
1 32 (11.51%) MS Office
2 22 (7.914%) MS Excel
3 4 (1.439%) MS PowerPoint
4 3 (1.079%) MS Visio
5 1 (0.360%) AutoCAD
5 1 (0.360%) MS Project
Business Applications
1 1 (0.360%) Dynamics CRM
1 1 (0.360%) Dynamics AX
1 1 (0.360%) Dynamics GP
Communications & Networking
1 67 (24.10%) VoIP
2 57 (20.50%) LAN
3 49 (17.63%) WAN
4 38 (13.67%) TCP/IP
5 37 (13.31%) Firewall
6 28 (10.07%) VPN
7 19 (6.835%) Wireless
8 18 (6.475%) IP Telephony
9 17 (6.115%) PBX
10 16 (5.755%) DNS
11 15 (5.396%) SAN
11 15 (5.396%) MPLS
12 14 (5.036%) CTI
13 13 (4.676%) BGP
13 13 (4.676%) DHCP
13 13 (4.676%) IPsec
13 13 (4.676%) VLAN
14 12 (4.317%) Cisco IOS
14 12 (4.317%) Ethernet
15 10 (3.597%) Cisco ASA
Database & Business Intelligence
1 6 (2.158%) SQL Server
2 3 (1.079%) MySQL
3 2 (0.719%) SQL Server 2005
3 2 (0.719%) SQL Server 2008
3 2 (0.719%) SQL Server 2000
4 1 (0.360%) DB2
4 1 (0.360%) PostgreSQL
Development Applications
1 2 (0.719%) TestDirector
2 1 (0.360%) WebLOAD
General
1 62 (22.30%) Finance
2 60 (21.58%) Telecoms
3 25 (8.993%) Banking
4 11 (3.957%) Back Office
5 10 (3.597%) Investment Banking
6 6 (2.158%) Retail
7 5 (1.799%) Financial Institution
8 4 (1.439%) Multimedia
9 3 (1.079%) Advertising
10 2 (0.719%) Local Government
10 2 (0.719%) Law
10 2 (0.719%) Legal
11 1 (0.360%) Pharmaceutical
11 1 (0.360%) Manufacturing
11 1 (0.360%) Front Office
11 1 (0.360%) French Language
11 1 (0.360%) Italian Language
11 1 (0.360%) Retail Banking
Job Titles
1 62 (22.30%) Analyst
2 38 (13.67%) Network Engineer
3 25 (8.993%) Support Engineer
3 25 (8.993%) Project Manager
3 25 (8.993%) Voice Engineer
4 23 (8.273%) Avaya Engineer
5 18 (6.475%) Architect
6 15 (5.396%) Desktop Support
6 15 (5.396%) Support Analyst
7 13 (4.676%) Consultant
8 11 (3.957%) Network Analyst
8 11 (3.957%) Telephony Engineer
8 11 (3.957%) Service Desk Analyst
8 11 (3.957%) Service Analyst
8 11 (3.957%) Senior Voice Engineer
9 9 (3.237%) Desktop Engineer
9 9 (3.237%) Desktop Support Engineer
10 8 (2.878%) Telephony Analyst
10 8 (2.878%) 2nd Line Support
11 7 (2.518%) Administrator
Miscellaneous
1 32 (11.51%) Blackberry
2 23 (8.273%) IVR
3 12 (4.317%) Handset
4 11 (3.957%) Management Information System
5 5 (1.799%) PKI
6 4 (1.439%) Video Conferencing
6 4 (1.439%) iPhone
7 3 (1.079%) Thin Client
7 3 (1.079%) iPad
7 3 (1.079%) Fat Client
8 2 (0.719%) CCTV
8 2 (0.719%) SecurID
8 2 (0.719%) Hedge funds
8 2 (0.719%) Replication
8 2 (0.719%) Streaming Video
8 2 (0.719%) NHS
8 2 (0.719%) PMI
9 1 (0.360%) e-Health
9 1 (0.360%) iSeries
9 1 (0.360%) Web 2.0
Operating Systems
1 68 (24.46%) Windows
2 28 (10.07%) Windows XP
3 27 (9.712%) Windows Server 2008
4 26 (9.353%) Windows 7
5 24 (8.633%) Windows Server 2003
6 19 (6.835%) Linux
7 9 (3.237%) UNIX
8 3 (1.079%) Windows 2000
9 2 (0.719%) Windows 8
9 2 (0.719%) Red Hat Enterprise Linux
9 2 (0.719%) HPUX
10 1 (0.360%) OS/2
10 1 (0.360%) Mac OS X
10 1 (0.360%) VMS
10 1 (0.360%) Android
Processes & Methodologies
1 46 (16.55%) ITIL
2 35 (12.59%) Project Management
3 25 (8.993%) PRINCE2
4 15 (5.396%) Migration
5 12 (4.317%) Network Management
6 10 (3.597%) User Acceptance Testing
6 10 (3.597%) WFM
7 8 (2.878%) Service Management
7 8 (2.878%) Stakeholder Management
8 7 (2.518%) Service Delivery
8 7 (2.518%) Disaster Recovery
8 7 (2.518%) Workforce Management Optimization
9 5 (1.799%) Quality Management
9 5 (1.799%) Test Management
9 5 (1.799%) Performance Management
9 5 (1.799%) Continuous Improvement
9 5 (1.799%) Mobile Device Management
10 4 (1.439%) ITIL V3
10 4 (1.439%) Load Balancing
10 4 (1.439%) Information Management
Programming Languages
1 13 (4.676%) SQL
2 4 (1.439%) C
3 3 (1.079%) Shell Script
4 1 (0.360%) Java
4 1 (0.360%) Bash shell
Qualifications
1 35 (12.59%) Cisco Certification
2 26 (9.353%) CCNA
3 16 (5.755%) CCNP
4 13 (4.676%) Avaya Certification
4 13 (4.676%) Degree
5 9 (3.237%) Microsoft Certification
6 6 (2.158%) ACSA
6 6 (2.158%) PRINCE2 Certification
7 4 (1.439%) MCDST
7 4 (1.439%) CCIE
7 4 (1.439%) MCSE
7 4 (1.439%) ITIL Certification
8 3 (1.079%) PMI Certification
8 3 (1.079%) MCP
8 3 (1.079%) Security Cleared
9 2 (0.719%) MCITP
9 2 (0.719%) PMP
10 1 (0.360%) ECDL
10 1 (0.360%) A+ Certification
10 1 (0.360%) CCIP
Quality Assurance & Compliance
1 9 (3.237%) SLA
2 4 (1.439%) ISO/IEC 27001
3 2 (0.719%) PCI DSS
4 1 (0.360%) QA
System Software
1 54 (19.42%) Active Directory
2 9 (3.237%) VMware Infrastructure
3 6 (2.158%) Forefront TMG
3 6 (2.158%) XenApp
3 6 (2.158%) ISA Server
4 4 (1.439%) vSphere
4 4 (1.439%) Hyper-V
5 3 (1.079%) VMware ESX
6 2 (0.719%) Citrix Presentation Server
6 2 (0.719%) Postfix
6 2 (0.719%) Microsoft App-V
7 1 (0.360%) Terminal Server
7 1 (0.360%) Terminal Services
Systems Management
1 6 (2.158%) OpenView
2 5 (1.799%) SCCM
3 4 (1.439%) Cisco IPCC
4 3 (1.079%) DameWare
4 3 (1.079%) HP Data Protector
5 2 (0.719%) Cisco CUCM
5 2 (0.719%) FortiGate
5 2 (0.719%) HP Quality Center
6 1 (0.360%) Norton AntiVirus
6 1 (0.360%) Tivoli
6 1 (0.360%) Tivoli Storage Manager
6 1 (0.360%) Backup Exec
6 1 (0.360%) SolarWinds Orion
Vendors
1 119 (42.81%) Cisco
2 70 (25.18%) Microsoft
3 48 (17.27%) Nortel
4 37 (13.31%) Verint
5 32 (11.51%) Citrix
6 24 (8.633%) CheckPoint
7 22 (7.914%) Juniper
8 20 (7.194%) VMware
9 19 (6.835%) HP
10 13 (4.676%) Siemens
10 13 (4.676%) Mitel
11 12 (4.317%) BT
12 10 (3.597%) Genesys
13 9 (3.237%) Apple
14 7 (2.518%) SolarWinds
15 5 (1.799%) Infovista
15 5 (1.799%) CommVault
15 5 (1.799%) NetApp
15 5 (1.799%) Riverbed
15 5 (1.799%) Aruba
Basildon, Essex
Required skills and experience: -Solid experience of Supporting Avaya telephony solutions including project based work -Excellent knowledge of converged VoIP/Voice/Data networks -Avaya certification(s) (e.g...
Connectus
Rate: £345 per day
Posted: 17 May 2013
City of London
About your personal attributes:Collaborative working and willing to share knowledge and experienceCustomer focused with excellent rapport building skills - able to comfortably communicate with clients face to face,...
Claremont Consulting
Rate: £18000 - £24000 per annum + Excellent Benefits
Posted: 2 May 2013
UK
Essentially you need to at least 5 years telecoms support experience with good technical experience of Avaya products (Avaya Red), additionally you need to have good networking skills...
Focus Select Ltd
Rate: From £275 to £320 per day
Posted: 17 May 2013
West Sussex
Detailed technical working knowledge of most of the following areas: Essential: Core network protocols - TCP/IP, UDP, DHCP, DNS, SMTP, HTTP, OSPF, EIGRP, BGP Cisco - LAN switching \ Routing \...
Clearwater People Solutions
Rate: £31000 - 35000 Per Annum bonus & benefits
Posted: 18 May 2013
City, London
CCIE / VoIP / CCIE voice / Cisco / Avaya / Voice / Voice over IP / IP / IP Agent / CUCM / Call Management System / CMS / AES / CTI / Architecture / Advocate / IVR / Routing / UCCE / Contract / London... They...
Roc Search
Posted: 21 May 2013
Reading, Berkshire
As a Technical Support Engineer you will have extensive experience in Session/System Manager, Avaya Communication Manager, Call Recording (ACR/Eventra/Red Box). You will have extensive Helpdesk...
Austin Fraser
Rate: £1 per day
Posted: 21 May 2013
East Midlands
Candidates will also have detailed knowledge in some, with awareness in all of the following technologies: Avaya Contact Centre suite of products (ACD, IVR, MI etc...) IVR applications...
Maclean Moore Consulting
Rate: Unspecified
Posted: 22 May 2013
Crawley, West Sussex
Essential skills are skills and experience in similar roles providing 2nd line support to end users :- Windows XP (client moving to Windows 7/8 shortly so skills in...
CPS Group UK
Rate: £15 - £20 per hour + negotiable
Posted: 22 May 2013
Birmingham, West Midlands (County)
Essential skills are skills and experience in similar roles providing 2nd line support to end users :- Windows XP (client in middle of moving to Windows 7/8 shortly...
CPS Group UK
Rate: £15 - £18 per hour + depending on experience
Posted: 22 May 2013
Berkshire, South East
Short term Avaya ACR Support Engineer required with a thorough understanding of the Avaya Contact Recorder Portfolio-This is a pure support role over the telephone- The technical...
GSA Techsource
Rate: GBP280 per day
Posted: 3 May 2013
Glasgow, Lanarkshire
Avaya Engineer - Contract - Glasgow - 3 Months*** My client based on the east side of glasgow are urgently looking for an Avaya Engineer to join the team on an...
CPS Group UK
Rate: flexible on experience
Posted: 17 May 2013
Reading, Berkshire, South East
Short term Avaya ACR (Avaya Contact Recorder) Support Engineer required with a good understanding of the Avaya Contact Recorder Portfolio (ACR / Eventra / Red Box etc)-This is a...
GSA Techsource
Rate: circa GBP300 per day
Posted: 10 May 2013