The table below looks at the statistics for the Desktop Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Technician in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Desktop Support Technician
Rank 590 565 541
Rank change year-on-year
-25 -24
Contract jobs requiring a Desktop Support Technician 19 17 12
As % of all contract IT jobs located in the UK 0.034% 0.031% 0.025%
As % of the Job Titles category 0.037% 0.034% 0.027%
Number of daily rates quoted 10 7 3
Average daily rate
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£185 £178 £175
Average daily rate % change year-on-year
+4.22% +1.42%
90% offered a daily rate of more than £100 £155 £163
10% offered a daily rate of more than £237 £203 £195
UK excluding London average daily rate £158 £185 £175
% change year-on-year
-14.86% +5.71%
Number of hourly rates quoted 8 9 2
Average hourly rate £14.50 £16.00 £13.75
Average hourly rate % change year-on-year
-9.37% +16.36%
90% offered a hourly rate of more than £12.40 £14.50 £13.55
10% offered a hourly rate of more than £14.95 £20.20 £13.95
UK excluding London average hourly rate £14.50 £15.93 £14.00
% change year-on-year
-8.94% +13.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51607 50411 43965
As % of all contract IT jobs located in the UK 92.30% 92.36% 92.42%
Number of daily rates quoted 31422 30973 25103
Average daily rate £400 £388 £400
Average daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2048 2023 2174
Average hourly rate £17.22 £17.50 £18.43
Average hourly rate % change year-on-year
-1.60% -5.04%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Daily Rate Trend in the UK

Desktop Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Technician within the UK over the 3 months to 5 May 2015.

Desktop Support Technician Daily Rate Histogram in the UK

Desktop Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Hourly Rate Trend in the UK

Desktop Support Technician
Top 25 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 16 £200 +2.56%
London +17 4 £185 +4.22%
South West +4 4 - -
North West -13 4 - -
Devon - 3 - -
Manchester - 2 - -
City of London - 2 £170 -
North Wales - 2 £100 -
Wales - 2 £100 -
East of England +14 1 £105 -16.00%
Lancashire +4 1 - -
Scotland -6 1 £210 +20.00%
West Midlands -15 1 - -
South East -26 1 £230 -
Tyne and Wear - 1 £230 -
Glasgow - 1 £210 -
North East - 1 £230 -
Staffordshire - 1 - -
Wiltshire - 1 - -
Essex - 1 £105 -
Hampshire - 1 £230 -
Newcastle upon Tyne - 1 £230 -
Preston - 1 - -
Southend-on-Sea - 1 £105 -
Cheshire - 1 - -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 5 May 2015, IT contractor jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Technician in their job title.

1 24 (66.67%) Windows
2 19 (52.78%) Windows 7
3 18 (50.00%) Active Directory
4 11 (30.56%) Microsoft
5 10 (27.78%) ITIL
5 10 (27.78%) Windows XP
6 9 (25.00%) MS Office
6 9 (25.00%) SCCM
7 8 (22.22%) VMware Infrastructure
7 8 (22.22%) Finance
7 8 (22.22%) VMware
8 7 (19.44%) Analytical Skills
8 7 (19.44%) Service Delivery
9 6 (16.67%) MS Exchange
9 6 (16.67%) MS Excel
9 6 (16.67%) Citrix
9 6 (16.67%) Apple
10 5 (13.89%) Security Cleared
11 4 (11.11%) Fat Client
11 4 (11.11%) XenDesktop
11 4 (11.11%) vSphere
11 4 (11.11%) VMware ESXi
11 4 (11.11%) Exchange Server 2010
11 4 (11.11%) Windows 8
11 4 (11.11%) VLAN
11 4 (11.11%) Degree
11 4 (11.11%) Cisco
11 4 (11.11%) VMware Workstation
11 4 (11.11%) PowerShell
11 4 (11.11%) Investment Management

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 5 May 2015, IT contractor jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (16.67%) MS Exchange
2 4 (11.11%) Exchange Server 2010
3 2 (5.56%) Exchange Server 2007
Applications
1 9 (25.00%) MS Office
2 6 (16.67%) MS Excel
Communications & Networking
1 4 (11.11%) DHCP
1 4 (11.11%) DNS
1 4 (11.11%) SAN
1 4 (11.11%) VLAN
2 2 (5.56%) SMTP
2 2 (5.56%) LDAP
3 1 (2.78%) LAN
3 1 (2.78%) WAN
3 1 (2.78%) TCP/IP
3 1 (2.78%) VPN
Development Applications
1 4 (11.11%) Visual Studio
General
1 8 (22.22%) Finance
2 1 (2.78%) Publishing
2 1 (2.78%) Telecoms
Miscellaneous
1 7 (19.44%) Analytical Skills
2 4 (11.11%) Fat Client
2 4 (11.11%) Thin Client
3 3 (8.33%) CMDB
4 2 (5.56%) Blackberry
4 2 (5.56%) iPad
5 1 (2.78%) iPhone
5 1 (2.78%) NHS
Operating Systems
1 24 (66.67%) Windows
2 19 (52.78%) Windows 7
3 10 (27.78%) Windows XP
4 4 (11.11%) Windows 8
5 3 (8.33%) Windows Server 2003
6 1 (2.78%) Windows Server 2008
6 1 (2.78%) Mac OS X
6 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 10 (27.78%) ITIL
2 7 (19.44%) Service Delivery
3 4 (11.11%) Investment Management
4 3 (8.33%) Configuration Management
5 2 (5.56%) Change Management
6 1 (2.78%) Migration
6 1 (2.78%) Problem Management
6 1 (2.78%) Service Management
Programming Languages
1 4 (11.11%) SQL
1 4 (11.11%) PowerShell
Qualifications
1 5 (13.89%) Security Cleared
2 4 (11.11%) Degree
3 3 (8.33%) SC Cleared
3 3 (8.33%) MCP
4 2 (5.56%) Microsoft Certification
4 2 (5.56%) A+ Certification
5 1 (2.78%) MCSA
Quality Assurance & Compliance
1 3 (8.33%) QA
2 2 (5.56%) SLA
System Software
1 18 (50.00%) Active Directory
2 8 (22.22%) VMware Infrastructure
3 4 (11.11%) XenDesktop
3 4 (11.11%) vSphere
3 4 (11.11%) VMware ESXi
3 4 (11.11%) VMware Workstation
4 1 (2.78%) Microsoft App-V
Systems Management
1 9 (25.00%) SCCM
Vendors
1 11 (30.56%) Microsoft
2 8 (22.22%) VMware
3 6 (16.67%) Apple
3 6 (16.67%) Citrix
4 4 (11.11%) Reuters
4 4 (11.11%) Bloomberg
4 4 (11.11%) Polycom
4 4 (11.11%) Cisco
5 3 (8.33%) Novell
5 3 (8.33%) Adobe
6 2 (5.56%) ServiceNow
7 1 (2.78%) HP
7 1 (2.78%) LANDesk