The first table below looks at the demand for the Desktop Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Technician in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 573 557 573
Rank change year-on-year
-16 +16
Contract jobs requiring a Desktop Support Technician 17 13 11
As % of all contract IT jobs located in the UK 0.031% 0.026% 0.019%
As % of the Job Titles category 0.034% 0.028% 0.021%
Number of daily rates quoted 6 0 1
Average daily rate
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£175 - £215
UK excluding London average daily rate £175 - -
Number of hourly rates quoted 6 8 5
Average hourly rate £14.50 £16.00 £17.00
Average hourly rate % change year-on-year
-9.37% -5.88%
90% offered a hourly rate of more than £12.50 £14.70 £14.30
10% offered a hourly rate of more than £16.25 £17.65 £17.30
UK excluding London average hourly rate £14.00 £16.00 £17.00
% change year-on-year
-12.50% -5.88%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50543 47172 53524
As % of all contract IT jobs located in the UK 92.40% 92.54% 92.51%
Number of daily rates quoted 30720 27585 29825
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 2000 2142 2717
Average hourly rate £16.50 £18.00 £19.40
Average hourly rate % change year-on-year
-8.33% -7.20%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Daily Rate Trend in the UK

Desktop Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Hourly Rate Trend in the UK

Desktop Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 15 £180 - 5
South East -6 7 £180 - 1
Hampshire -10 3 £175 -
North West -4 2 - - 1
Southampton -5 2 £173 -
South West -29 2 - -
Gloucestershire -20 1 - -
East of England -21 1 - -
East Midlands - 1 - -
West Midlands - 1 - - 1
Birmingham - 1 - -
London - 1 - - 1
Cheshire - 1 - -
Essex - - - -
Salisbury - - - -
Hertfordshire - - - -
Kent - - - -
Leicestershire - - - -
Surrey - - - - 1
Wiltshire - - - -
City of London - - - - 1
Brentwood - - - -
Chelmsford - - - -
Eastleigh - - - -
Gloucester - - - -
Guildford - - - - 1
Leicester - - - -
Warrington - - - -
Watford - - - -
Whitstable - - - -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Technician in their job title.

1 28 (87.50%) Windows
2 18 (56.25%) Windows XP
2 18 (56.25%) Windows 7
3 11 (34.38%) MS Office
4 10 (31.25%) Citrix
4 10 (31.25%) Microsoft
4 10 (31.25%) Active Directory
5 7 (21.88%) SCCM
6 6 (18.75%) VMware
7 5 (15.63%) Finance
7 5 (15.63%) Blackberry
7 5 (15.63%) MS Exchange
7 5 (15.63%) ITIL
7 5 (15.63%) VMware Infrastructure
7 5 (15.63%) Windows Server 2008
8 4 (12.50%) Security Cleared
8 4 (12.50%) MS Excel
8 4 (12.50%) SLA
8 4 (12.50%) Internet
8 4 (12.50%) Windows Vista
9 3 (9.38%) Citrix Presentation Server
9 3 (9.38%) Blackberry Enterprise Server
9 3 (9.38%) Service Management
9 3 (9.38%) Microsoft App-V
9 3 (9.38%) Cisco
9 3 (9.38%) VoIP
9 3 (9.38%) Windows Server 2003
9 3 (9.38%) Windows 2000
9 3 (9.38%) Telecoms
10 2 (6.25%) Video Conferencing

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) MS Exchange
2 3 (9.38%) Blackberry Enterprise Server
3 2 (6.25%) Exchange Server 2010
4 1 (3.13%) Exchange Server 2007
4 1 (3.13%) IBM Notes
Applications
1 11 (34.38%) MS Office
2 4 (12.50%) MS Excel
Business Applications
1 2 (6.25%) assyst
2 1 (3.13%) Oracle CRM
2 1 (3.13%) Magento
Cloud Services
1 1 (3.13%) Office 365
Communications & Networking
1 4 (12.50%) Internet
2 3 (9.38%) VoIP
3 2 (6.25%) TCP/IP
3 2 (6.25%) Nortel Meridian
4 1 (3.13%) DNS
4 1 (3.13%) WAN
4 1 (3.13%) DHCP
4 1 (3.13%) LAN
Development Applications
1 2 (6.25%) MSI
General
1 5 (15.63%) Finance
2 3 (9.38%) Telecoms
3 1 (3.13%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.13%) Application Packaging
1 1 (3.13%) .NET
Miscellaneous
1 5 (15.63%) Blackberry
2 2 (6.25%) Video Conferencing
3 1 (3.13%) Fat Client
3 1 (3.13%) CMDB
3 1 (3.13%) Thin Client
Operating Systems
1 28 (87.50%) Windows
2 18 (56.25%) Windows XP
2 18 (56.25%) Windows 7
3 5 (15.63%) Windows Server 2008
4 4 (12.50%) Windows Vista
5 3 (9.38%) Windows Server 2003
5 3 (9.38%) Windows 2000
6 2 (6.25%) Windows Server 2012
7 1 (3.13%) HPUX
7 1 (3.13%) Windows 8
7 1 (3.13%) Apple iOS
7 1 (3.13%) Windows 2000 Server
Processes & Methodologies
1 5 (15.63%) ITIL
2 3 (9.38%) Service Management
3 2 (6.25%) Migration
4 1 (3.13%) ISMS
4 1 (3.13%) Information Security Management
4 1 (3.13%) Security Management
4 1 (3.13%) Information Security
4 1 (3.13%) OO
4 1 (3.13%) CRM
4 1 (3.13%) E-Commerce
4 1 (3.13%) Change Control
4 1 (3.13%) Software Deployment
4 1 (3.13%) Network Management
Programming Languages
1 1 (3.13%) Java
1 1 (3.13%) PHP
1 1 (3.13%) SQL
Qualifications
1 4 (12.50%) Security Cleared
2 2 (6.25%) SC Cleared
2 2 (6.25%) Microsoft Certification
3 1 (3.13%) MCSA
3 1 (3.13%) MCP
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 1 (3.13%) ISO/IEC 27001
System Software
1 10 (31.25%) Active Directory
2 5 (15.63%) VMware Infrastructure
3 3 (9.38%) Citrix Presentation Server
3 3 (9.38%) Microsoft App-V
4 2 (6.25%) VMware Workstation
5 1 (3.13%) vSphere
Systems Management
1 7 (21.88%) SCCM
Vendors
1 10 (31.25%) Citrix
1 10 (31.25%) Microsoft
2 6 (18.75%) VMware
3 3 (9.38%) Cisco
4 2 (6.25%) Nortel
4 2 (6.25%) Altiris
5 1 (3.13%) McAfee
5 1 (3.13%) Sophos
5 1 (3.13%) AppSense
5 1 (3.13%) CA
5 1 (3.13%) Lotus
5 1 (3.13%) JD Edwards
5 1 (3.13%) Dell
5 1 (3.13%) SAP
5 1 (3.13%) Oracle
5 1 (3.13%) Lumension