The table below looks at the statistics for the Desktop Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Technician in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 581 563 572
Rank change year-on-year
-18 +9
Contract jobs requiring a Desktop Support Technician 19 12 14
As % of all contract IT jobs located in the UK 0.034% 0.022% 0.024%
As % of the Job Titles category 0.037% 0.024% 0.026%
Number of daily rates quoted 6 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
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£173 - £195
90% offered a daily rate of more than £158 - £179
10% offered a daily rate of more than £263 - £211
UK excluding London average daily rate £175 - -
Number of hourly rates quoted 9 8 6
Average hourly rate £15.00 £16.68 £17.00
Average hourly rate % change year-on-year
-10.04% -1.91%
90% offered a hourly rate of more than £12.40 £15.00 £11.27
10% offered a hourly rate of more than £39.00 £18.00 £18.50
UK excluding London average hourly rate £14.50 £16.68 £17.00
% change year-on-year
-13.04% -1.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51265 49491 54504
As % of all contract IT jobs located in the UK 92.21% 92.73% 92.82%
Number of daily rates quoted 31026 29372 30573
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1968 2145 2690
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Daily Rate Trend in the UK

Desktop Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Technician within the UK over the 3 months to 27 August 2014.

Desktop Support Technician Daily Rate Histogram in the UK

Desktop Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Hourly Rate Trend in the UK

Desktop Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Technician within the UK over the 3 months to 27 August 2014.

Desktop Support Technician Hourly Rate Histogram in the UK

Desktop Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 19 £173 - 5
South East -5 6 £175 -
North West -2 5 - - 1
London - 4 £170 - 3
Hampshire - 3 £175 -
Reading +12 2 - -
Berkshire +11 2 - -
Southampton - 2 £173 -
Birmingham - 2 - -
City of London - 2 £158 - 2
West Midlands - 2 - - 1
East of England -22 1 - -
East Midlands - 1 - -
Cheshire - 1 - -
Durham - - - -
Essex - - - -
Gloucestershire - - - -
Stafford - - - - 1
Warrington - - - -
Whitstable - - - -
Brentwood - - - -
Chessington - - - - 1
Darlington - - - -
Eastleigh - - - -
Gloucester - - - -
Guildford - - - -
Kingston Upon Thames - - - -
Leicester - - - -
North East - - - -
Runcorn - - - -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT contractor jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Technician in their job title.

1 28 (82.35%) Windows
2 22 (64.71%) Windows XP
3 18 (52.94%) Windows 7
4 14 (41.18%) Microsoft
4 14 (41.18%) Active Directory
4 14 (41.18%) MS Office
5 13 (38.24%) Citrix
6 8 (23.53%) SCCM
7 7 (20.59%) SLA
7 7 (20.59%) MS Exchange
8 6 (17.65%) ITIL
8 6 (17.65%) Blackberry
8 6 (17.65%) Finance
9 5 (14.71%) VMware
9 5 (14.71%) Windows Vista
9 5 (14.71%) Security Cleared
9 5 (14.71%) VMware Infrastructure
10 4 (11.76%) Windows Server 2008
10 4 (11.76%) Microsoft App-V
10 4 (11.76%) Blackberry Enterprise Server
10 4 (11.76%) Service Management
10 4 (11.76%) MS Excel
11 3 (8.82%) Windows 2000
11 3 (8.82%) VoIP
11 3 (8.82%) Cisco
11 3 (8.82%) Internet
11 3 (8.82%) Telecoms
11 3 (8.82%) SC Cleared
11 3 (8.82%) Exchange Server 2007
11 3 (8.82%) Citrix Presentation Server

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT contractor jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) MS Exchange
2 4 (11.76%) Blackberry Enterprise Server
3 3 (8.82%) Exchange Server 2007
4 2 (5.88%) Exchange Server 2010
5 1 (2.94%) IBM Notes
Applications
1 14 (41.18%) MS Office
2 4 (11.76%) MS Excel
Business Applications
1 2 (5.88%) assyst
2 1 (2.94%) Magento
2 1 (2.94%) Oracle CRM
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 3 (8.82%) VoIP
1 3 (8.82%) Internet
2 2 (5.88%) Nortel Meridian
2 2 (5.88%) LDAP
2 2 (5.88%) SMTP
2 2 (5.88%) TCP/IP
3 1 (2.94%) DNS
3 1 (2.94%) DHCP
3 1 (2.94%) LAN
3 1 (2.94%) WAN
Development Applications
1 2 (5.88%) MSI
General
1 6 (17.65%) Finance
2 3 (8.82%) Telecoms
3 1 (2.94%) Marketing
3 1 (2.94%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
1 1 (2.94%) Application Packaging
Miscellaneous
1 6 (17.65%) Blackberry
2 2 (5.88%) Video Conferencing
3 1 (2.94%) Thin Client
3 1 (2.94%) CMDB
3 1 (2.94%) Fat Client
Operating Systems
1 28 (82.35%) Windows
2 22 (64.71%) Windows XP
3 18 (52.94%) Windows 7
4 5 (14.71%) Windows Vista
5 4 (11.76%) Windows Server 2008
6 3 (8.82%) Windows 2000
7 2 (5.88%) Windows Server 2003
8 1 (2.94%) HPUX
8 1 (2.94%) Apple iOS
8 1 (2.94%) Windows 8
8 1 (2.94%) Windows Server 2012
Processes & Methodologies
1 6 (17.65%) ITIL
2 4 (11.76%) Service Management
3 2 (5.88%) Migration
3 2 (5.88%) Software Deployment
4 1 (2.94%) Information Security
4 1 (2.94%) ISMS
4 1 (2.94%) Network Management
4 1 (2.94%) Change Control
4 1 (2.94%) ITSM
4 1 (2.94%) Information Security Management
4 1 (2.94%) Security Management
4 1 (2.94%) OO
4 1 (2.94%) CRM
4 1 (2.94%) E-Commerce
Programming Languages
1 1 (2.94%) Java
1 1 (2.94%) PHP
1 1 (2.94%) SQL
Qualifications
1 5 (14.71%) Security Cleared
2 3 (8.82%) SC Cleared
3 2 (5.88%) Microsoft Certification
4 1 (2.94%) MCP
4 1 (2.94%) MCSA
Quality Assurance & Compliance
1 7 (20.59%) SLA
2 1 (2.94%) ISO/IEC 27001
System Software
1 14 (41.18%) Active Directory
2 5 (14.71%) VMware Infrastructure
3 4 (11.76%) Microsoft App-V
4 3 (8.82%) Citrix Presentation Server
5 2 (5.88%) VMware Workstation
Systems Management
1 8 (23.53%) SCCM
Vendors
1 14 (41.18%) Microsoft
2 13 (38.24%) Citrix
3 5 (14.71%) VMware
4 3 (8.82%) Cisco
5 2 (5.88%) Nortel
5 2 (5.88%) CA
5 2 (5.88%) Adobe
5 2 (5.88%) AppSense
5 2 (5.88%) Altiris
5 2 (5.88%) Lumension
5 2 (5.88%) Apple
6 1 (2.94%) JD Edwards
6 1 (2.94%) McAfee
6 1 (2.94%) Sophos
6 1 (2.94%) Dell
6 1 (2.94%) Oracle
6 1 (2.94%) SAP
6 1 (2.94%) Lotus