The first table below looks at the demand for the Help Desk Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Manager in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Help Desk Manager
Rank 563 564 581
Rank change year-on-year
+1 +17
Contract jobs requiring a Help Desk Manager 9 2 10
As % of all contract IT jobs located in the UK 0.017% 0.004% 0.017%
As % of the Job Titles category 0.018% 0.004% 0.019%
Number of daily rates quoted 4 2 4
Average daily rate
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£320 £166 £320
Average daily rate % change year-on-year
+92.48% -48.04%
90% offered a daily rate of more than £286 £141 £288
10% offered a daily rate of more than £347 £191 £350
UK excluding London average daily rate £320 £135 £319
% change year-on-year
+137.03% -57.64%
Number of hourly rates quoted 1 0 2
Average hourly rate £25.00 - £18.75
UK excluding London average hourly rate £25.00 - £18.75
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49052 47059 53535
As % of all contract IT jobs located in the UK 92.41% 92.53% 92.50%
Number of daily rates quoted 29837 27513 29708
Average daily rate £399 £400 £388
Average daily rate % change year-on-year
-0.25% +3.22%
90% offered a daily rate of more than £225 £230 £240
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1952 2140 2686
Average hourly rate £16.50 £18.00 £19.00
Average hourly rate % change year-on-year
-8.33% -5.26%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Manager within the UK.

Help Desk Manager Daily Rate Trend in the UK

Help Desk Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Manager within the UK.

Help Desk Manager Hourly Rate Trend in the UK

Help Desk Manager
Top 28 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 9 £320 +92.48% 5
South East - 4 £340 - 1
South West -27 2 £300 +122.22%
London +16 1 - - 3
Birmingham - 1 - -
Somerset - 1 £300 -
Surrey - 1 £280 -
West Midlands - 1 - -
City of London - - - - 2
East Midlands - - - -
North East - - - -
North West - - - - 1
Tyne and Wear - - - -
East of England - - - -
Bromley - - - -
Cambridge - - - -
Chester - - - -
Egham - - - -
Enfield - - - -
Leatherhead - - - -
Leicester - - - -
Newcastle upon Tyne - - - -
Stevenage - - - -
Taunton - - - -
Cambridgeshire - - - -
Cheshire - - - -
Hertfordshire - - - -
Leicestershire - - - -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 22 July 2014, IT contractor jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Manager in their job title.

1 12 (60.00%) ITIL
2 9 (45.00%) Windows
3 6 (30.00%) SLA
4 5 (25.00%) Windows XP
4 5 (25.00%) Microsoft
5 4 (20.00%) Problem Management
5 4 (20.00%) ITIL V3
6 3 (15.00%) ITIL V2
6 3 (15.00%) Windows Server 2008
6 3 (15.00%) Incident Management
6 3 (15.00%) Active Directory
6 3 (15.00%) VoIP
6 3 (15.00%) MS Exchange
6 3 (15.00%) MS Office
7 2 (10.00%) SQL
7 2 (10.00%) Citrix
7 2 (10.00%) Cisco
7 2 (10.00%) Risk Management
7 2 (10.00%) ITIL Certification
7 2 (10.00%) Asset Management
7 2 (10.00%) SCCM
7 2 (10.00%) SCOM
7 2 (10.00%) Kaspersky
7 2 (10.00%) Lync
7 2 (10.00%) Exchange Server 2010
7 2 (10.00%) Service Desk Management
8 1 (5.00%) Business Continuity Planning
8 1 (5.00%) Windows 7
8 1 (5.00%) Continuous Improvement
8 1 (5.00%) Windows 8

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 22 July 2014, IT contractor jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) MS Exchange
2 2 (10.00%) Lync
2 2 (10.00%) Exchange Server 2010
3 1 (5.00%) WorkSite
3 1 (5.00%) Blackberry Enterprise Server
3 1 (5.00%) IIS
Applications
1 3 (15.00%) MS Office
2 1 (5.00%) MS PowerPoint
2 1 (5.00%) MS Excel
Communications & Networking
1 3 (15.00%) VoIP
2 1 (5.00%) DWDM
2 1 (5.00%) MPLS
2 1 (5.00%) Wi-Fi
2 1 (5.00%) DHCP
2 1 (5.00%) Ethernet
2 1 (5.00%) TCP/IP
2 1 (5.00%) DNS
2 1 (5.00%) SDH
General
1 1 (5.00%) Dutch Language
1 1 (5.00%) French Language
1 1 (5.00%) Finance
1 1 (5.00%) Legal
Miscellaneous
1 1 (5.00%) NHS
1 1 (5.00%) Blackberry
Operating Systems
1 9 (45.00%) Windows
2 5 (25.00%) Windows XP
3 3 (15.00%) Windows Server 2008
4 1 (5.00%) Windows 7
4 1 (5.00%) Windows 8
4 1 (5.00%) Windows Server 2012
4 1 (5.00%) Windows Server 2003
Processes & Methodologies
1 12 (60.00%) ITIL
2 4 (20.00%) Problem Management
2 4 (20.00%) ITIL V3
3 3 (15.00%) ITIL V2
3 3 (15.00%) Incident Management
4 2 (10.00%) Risk Management
4 2 (10.00%) Asset Management
4 2 (10.00%) Service Desk Management
5 1 (5.00%) Business Continuity Planning
5 1 (5.00%) Continuous Improvement
5 1 (5.00%) Information Management
5 1 (5.00%) Document Management
5 1 (5.00%) Resource Management
5 1 (5.00%) BCP
5 1 (5.00%) Service Management
5 1 (5.00%) Change Management
5 1 (5.00%) ITSM
5 1 (5.00%) Business Continuity
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 2 (10.00%) ITIL Certification
2 1 (5.00%) Degree
2 1 (5.00%) MCDST
2 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (30.00%) SLA
System Software
1 3 (15.00%) Active Directory
Systems Management
1 2 (10.00%) SCCM
1 2 (10.00%) SCOM
Vendors
1 5 (25.00%) Microsoft
2 2 (10.00%) Citrix
2 2 (10.00%) Cisco
2 2 (10.00%) Kaspersky
3 1 (5.00%) SAP
Slough
Real Staffing
Rate: £150 - £200 per day + competitive
Posted: 7 days ago