The statistics below represent IT contracts advertised across the UK that had Help Desk Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 647 639 598
Rank change year-on-year
-8 -41
Contract jobs requiring a Help Desk Manager 3 6 9
As % of all contract IT jobs located in the UK 0.006% 0.011% 0.017%
As % of the Job Titles category 0.006% 0.011% 0.018%
Number of daily rates quoted 3 4 4
Median daily rate £388 £344 £320
Median daily rate % change year-on-year
+12.72% +7.42%
90% offered a daily rate of more than £344 £276 £286
10% offered a daily rate of more than £510 £368 £347
UK excluding London median daily rate £388 £344 £320
% change year-on-year
+12.72% +7.42%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £25.00
UK excluding London median hourly rate - - £25.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51163 53980 51056
As % of all contract IT jobs located in the UK 94.75% 94.77% 94.72%
Number of daily rates quoted 33272 34147 30940
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1536 2015 2063
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.85 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Help Desk Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Help Desk Manager in the job title.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Manager within the UK.

Help Desk Manager Daily Rate Trend in the UK

Help Desk Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Manager within the UK over the 3 months to 26 July 2016.

Help Desk Manager Daily Rate Histogram in the UK

Help Desk Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Manager within the UK.

Help Desk Manager Hourly Rate Trend in the UK

Help Desk Manager
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 3 £388 +12.72%
London - 2 £444 -
North West +1 1 £388 -
Nottingham - 1 £388 -
Nottinghamshire - 1 £388 -
Southport - 1 £388 -
Merseyside - 1 £388 -
East Midlands - 1 £388 -

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 26 July 2016, Help Desk Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Help Desk Manager in the job title.

1 13 (76.47%) ITIL
2 8 (47.06%) SLA
3 6 (35.29%) Service Management
3 6 (35.29%) Service Delivery
3 6 (35.29%) Incident Management
4 5 (29.41%) Finance
5 4 (23.53%) ITIL V3
5 4 (23.53%) Line Management
6 3 (17.65%) Lean Six Sigma
6 3 (17.65%) Six Sigma
6 3 (17.65%) PRINCE2
7 2 (11.76%) Windows
7 2 (11.76%) MS Excel
7 2 (11.76%) LAN
7 2 (11.76%) Project Management
7 2 (11.76%) Banking
7 2 (11.76%) Problem Management
7 2 (11.76%) Continuous Improvement
8 1 (5.88%) Mobile Banking
8 1 (5.88%) MVNO
8 1 (5.88%) Stakeholder Engagement
8 1 (5.88%) LANDesk
8 1 (5.88%) Business Analysis
8 1 (5.88%) Information Management
8 1 (5.88%) Derivative
8 1 (5.88%) WebSphere
8 1 (5.88%) Degree
8 1 (5.88%) Resource Management
8 1 (5.88%) Spanish Language
8 1 (5.88%) Agile Software Development

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) WebSphere
Applications
1 2 (11.76%) MS Excel
Communications & Networking
1 2 (11.76%) LAN
2 1 (5.88%) Internet
2 1 (5.88%) MVNO
General
1 5 (29.41%) Finance
2 2 (11.76%) Banking
3 1 (5.88%) Spanish Language
3 1 (5.88%) Telecoms
Miscellaneous
1 1 (5.88%) Analytical Skills
1 1 (5.88%) Derivative
1 1 (5.88%) Foreign Exchange (FX)
1 1 (5.88%) Management Information System
1 1 (5.88%) Mobile Banking
Operating Systems
1 2 (11.76%) Windows
2 1 (5.88%) Linux
Processes & Methodologies
1 13 (76.47%) ITIL
2 6 (35.29%) Incident Management
2 6 (35.29%) Service Delivery
2 6 (35.29%) Service Management
3 4 (23.53%) ITIL V3
3 4 (23.53%) Line Management
4 3 (17.65%) Lean Six Sigma
4 3 (17.65%) PRINCE2
4 3 (17.65%) Six Sigma
5 2 (11.76%) Continuous Improvement
5 2 (11.76%) Problem Management
5 2 (11.76%) Project Management
6 1 (5.88%) Agile Software Development
6 1 (5.88%) Business Analysis
6 1 (5.88%) Business Continuity
6 1 (5.88%) Configuration Management
6 1 (5.88%) Information Management
6 1 (5.88%) Resource Management
6 1 (5.88%) Stakeholder Engagement
6 1 (5.88%) Stakeholder Management
Programming Languages
1 1 (5.88%) Java
1 1 (5.88%) SQL
Qualifications
1 1 (5.88%) Degree
1 1 (5.88%) ITIL Certification
1 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 8 (47.06%) SLA
Vendors
1 1 (5.88%) FatWire
1 1 (5.88%) LANDesk
1 1 (5.88%) Microsoft
1 1 (5.88%) Remedy