The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Help Desk Manager
Rank 874 856 853
Rank change year-on-year
-18 -3
Permanent jobs requiring a Help Desk Manager 31 17 41
As % of all permanent IT jobs located in the UK 0.027% 0.016% 0.035%
As % of the Job Titles category 0.029% 0.017% 0.037%
Number of salaries quoted 25 14 36
Average salary £45,000 £31,250 £36,500
Average salary % change year-on-year
+44.00% -14.38%
90% offered a salary of more than £33,800 £30,000 £31,800
10% offered a salary of more than £70,000 £46,000 £45,000
UK excluding London average salary £35,000 £30,000 £35,000
% change year-on-year
+16.66% -14.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107766 100404 111766
As % of all permanent IT jobs located in the UK 94.46% 94.30% 95.16%
Number of salaries quoted 87262 83568 95286
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 23 September 2014 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 31 £45,000 +44.00% 3
London +15 21 £45,000 +28.57%
City of London +22 8 £45,000 +20.00%
South East -4 6 £35,000 -41.66% 3
Oxfordshire - 3 £35,000 - 3
Stevenage +2 2 £35,000 +16.66%
Surrey -10 2 £26,500 -55.83%
East of England -12 2 £35,000 +16.66%
Hertfordshire -15 2 £35,000 +16.66%
Oxford - 2 £34,000 -
Chester -1 1 - -
North West -17 1 - -
Cheshire -22 1 - -
Hampshire - 1 £35,000 -
Taunton - 1 £35,000 -
Enfield - 1 £25,000 -
South West - 1 £35,000 -
Bromley - 1 £90,000 -
Somerset - 1 £35,000 -
Farnborough - 1 £35,000 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 38 (54.29%) Windows
2 30 (42.86%) Microsoft
3 27 (38.57%) ITIL
4 19 (27.14%) Active Directory
4 19 (27.14%) Finance
4 19 (27.14%) VMware
5 17 (24.29%) VMware Infrastructure
6 15 (21.43%) Citrix
7 14 (20.00%) MS Office
8 11 (15.71%) Google
8 11 (15.71%) Salesforce.com
8 11 (15.71%) Google Apps
9 10 (14.29%) Zoho
9 10 (14.29%) Windows 7
9 10 (14.29%) Amazon AWS
9 10 (14.29%) Web Services
9 10 (14.29%) MS Excel
9 10 (14.29%) MS Exchange
9 10 (14.29%) SLA
10 9 (12.86%) ITIL Certification
11 8 (11.43%) SAP
11 8 (11.43%) Cloud Computing
11 8 (11.43%) SaaS
11 8 (11.43%) Mentoring
12 7 (10.00%) Office 365
12 7 (10.00%) SAP BPC
12 7 (10.00%) Windows XP
12 7 (10.00%) SAP BW
13 6 (8.57%) SAP R/3
13 6 (8.57%) Apple

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.29%) MS Exchange
2 4 (5.71%) Exchange Server 2010
3 2 (2.86%) SharePoint
3 2 (2.86%) Exchange Server 2007
3 2 (2.86%) SharePoint 2010
4 1 (1.43%) Lync
4 1 (1.43%) Blackberry Enterprise Server
4 1 (1.43%) IBM Notes
4 1 (1.43%) Lotus Domino
Applications
1 14 (20.00%) MS Office
2 10 (14.29%) MS Excel
Business Applications
1 7 (10.00%) SAP BPC
2 6 (8.57%) SAP R/3
3 1 (1.43%) SAP Oil and Gas
3 1 (1.43%) SAP SD
Cloud Services
1 11 (15.71%) Google Apps
2 10 (14.29%) Amazon AWS
3 8 (11.43%) SaaS
3 8 (11.43%) Cloud Computing
4 7 (10.00%) Office 365
Communications & Networking
1 5 (7.14%) Wireless
2 3 (4.29%) DNS
3 2 (2.86%) SAN
3 2 (2.86%) Firewall
4 1 (1.43%) VoIP
4 1 (1.43%) DHCP
4 1 (1.43%) TCP/IP
Database & Business Intelligence
1 7 (10.00%) SAP BW
2 2 (2.86%) SQL Server
General
1 19 (27.14%) Finance
2 5 (7.14%) Marketing
3 4 (5.71%) Financial Institution
4 3 (4.29%) Banking
5 2 (2.86%) Wholesale Banking
5 2 (2.86%) Advertising
5 2 (2.86%) Legal
6 1 (1.43%) Manufacturing
6 1 (1.43%) Electronics
6 1 (1.43%) Telecoms
6 1 (1.43%) Games
Libraries, Frameworks & Software Standards
1 10 (14.29%) Web Services
2 1 (1.43%) HTML
2 1 (1.43%) .NET
Miscellaneous
1 5 (7.14%) Analytical Skills
2 4 (5.71%) NHS
3 3 (4.29%) CMDB
3 3 (4.29%) PACS
4 2 (2.86%) IVR
4 2 (2.86%) Blackberry
5 1 (1.43%) DTV
5 1 (1.43%) Management Information System
5 1 (1.43%) Mobile Games
5 1 (1.43%) Video Conferencing
5 1 (1.43%) Data Extraction
5 1 (1.43%) iPhone
5 1 (1.43%) iPad
5 1 (1.43%) Computer Science
Operating Systems
1 38 (54.29%) Windows
2 10 (14.29%) Windows 7
3 7 (10.00%) Windows XP
4 6 (8.57%) Windows Server 2008
5 5 (7.14%) Mac OS X
5 5 (7.14%) Windows 8
6 3 (4.29%) Windows Server 2003
7 2 (2.86%) Windows Vista
7 2 (2.86%) Mac OS X Server
7 2 (2.86%) UNIX
7 2 (2.86%) Windows Server 2012
8 1 (1.43%) Apple iOS
8 1 (1.43%) Android
Processes & Methodologies
1 27 (38.57%) ITIL
2 8 (11.43%) Mentoring
3 5 (7.14%) Asset Management
4 4 (5.71%) Service Management
4 4 (5.71%) Service Delivery
4 4 (5.71%) Incident Management
4 4 (5.71%) Digital Marketing
4 4 (5.71%) Mobile Device Management
5 3 (4.29%) Root Cause Analysis
5 3 (4.29%) Problem Management
5 3 (4.29%) Project Management
5 3 (4.29%) ITSM
6 2 (2.86%) Migration
6 2 (2.86%) PRINCE2
6 2 (2.86%) Customer Intelligence
6 2 (2.86%) CAD
6 2 (2.86%) Cost-Benefit Analysis
6 2 (2.86%) Time Management
6 2 (2.86%) Change Control
6 2 (2.86%) Cash Management
Programming Languages
1 5 (7.14%) SQL
2 2 (2.86%) Shell Script
2 2 (2.86%) Bash Shell
Qualifications
1 9 (12.86%) ITIL Certification
2 6 (8.57%) Degree
3 4 (5.71%) CCNA
3 4 (5.71%) Cisco Certification
4 3 (4.29%) Microsoft Certification
4 3 (4.29%) MCSE
5 2 (2.86%) MCP
5 2 (2.86%) ACTC
6 1 (1.43%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (14.29%) SLA
System Software
1 19 (27.14%) Active Directory
2 17 (24.29%) VMware Infrastructure
3 2 (2.86%) Kerio MailServer
3 2 (2.86%) VMware ESX
Systems Management
1 2 (2.86%) SCCM
1 2 (2.86%) Cisco UCCX
2 1 (1.43%) Backup Exec
Vendors
1 30 (42.86%) Microsoft
2 19 (27.14%) VMware
3 15 (21.43%) Citrix
4 11 (15.71%) Salesforce.com
4 11 (15.71%) Google
5 10 (14.29%) Zoho
6 8 (11.43%) SAP
7 6 (8.57%) Apple
8 5 (7.14%) Cisco
9 2 (2.86%) Adobe
9 2 (2.86%) Dell
9 2 (2.86%) SonicWALL
9 2 (2.86%) Draytek
9 2 (2.86%) Kerio
9 2 (2.86%) Symantec
10 1 (1.43%) Sophos
10 1 (1.43%) Mitel
10 1 (1.43%) Altiris
10 1 (1.43%) Lotus
10 1 (1.43%) HP
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Posted: 2 hours ago
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Salary: £25000 - £35000 per annum
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