The statistics below represent IT jobs advertised across the UK that had Help Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 891 917 948
Rank change year-on-year
+26 +31
Permanent jobs requiring a Help Desk Manager 26 34 49
As % of all permanent IT jobs located in the UK 0.026% 0.032% 0.041%
As % of the Job Titles category 0.027% 0.033% 0.042%
Number of salaries quoted 21 28 44
Median salary £42,500 £41,250 £37,500
Median salary % change year-on-year
+3.03% +10.00%
90% offered a salary of more than £30,000 £33,500 £28,500
10% offered a salary of more than £60,000 £57,500 £52,500
UK excluding London median salary £45,000 £38,000 £38,500
% change year-on-year
+18.42% -1.29%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94677 102911 115314
As % of all permanent IT jobs located in the UK 96.29% 96.45% 96.50%
Number of salaries quoted 79602 84497 94476
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Manager
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Manager in the job title.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 31 May 2016 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 23 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 23 £43,000 +1.17% 2
London +7 11 £40,000 -5.88%
East of England +23 7 £50,000 - 1
City of London +49 6 £52,500 -16.00%
Cambridge - 4 - - 1
Cambridgeshire - 4 - - 1
Hertfordshire +11 3 £50,000 -
South East +24 2 £39,250 +28.68% 1
Edinburgh - 2 £42,500 -
Oxfordshire - 2 £39,250 -
Scotland - 2 £42,500 - 1
East Midlands +8 1 - -
South West +4 1 £37,500 -
West Midlands -11 1 £80,000 +110.52%
Wales - 1 £22,500 -
Wimbledon - 1 £22,000 -
Bridgend - 1 £22,500 -
Somerset - 1 £37,500 -
South Wales - 1 £22,500 -
Derby - 1 - -
Abingdon - 1 £48,500 -
Street - 1 £37,500 -
Derbyshire - 1 - -

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 31 May 2016, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Manager in the job title.

1 28 (44.44%) ITIL
2 20 (31.75%) Service Delivery
3 19 (30.16%) Windows
4 18 (28.57%) SLA
5 17 (26.98%) Microsoft
6 14 (22.22%) Active Directory
6 14 (22.22%) Coaching
7 13 (20.63%) Finance
8 12 (19.05%) Line Management
8 12 (19.05%) People Management
9 11 (17.46%) Mentoring
10 10 (15.87%) Analytical Skills
10 10 (15.87%) Windows Server 2012
10 10 (15.87%) MS Office
11 9 (14.29%) ITIL Certification
12 8 (12.70%) Windows 7
12 8 (12.70%) Windows Server
13 7 (11.11%) Problem Management
13 7 (11.11%) Hyper-V
13 7 (11.11%) DNS
14 6 (9.52%) Broadband
14 6 (9.52%) DHCP
14 6 (9.52%) TCP/IP
14 6 (9.52%) Information Security
14 6 (9.52%) Legal
14 6 (9.52%) Windows Server 2008
14 6 (9.52%) Resource Management
14 6 (9.52%) ISO/IEC 27001
15 5 (7.94%) Degree
15 5 (7.94%) Computer Science

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.76%) Skype for Business
2 1 (1.59%) Apache
2 1 (1.59%) Blackberry Enterprise Server
2 1 (1.59%) Exchange Server 2007
2 1 (1.59%) JBoss
2 1 (1.59%) MS Exchange
Applications
1 10 (15.87%) MS Office
2 3 (4.76%) MS Excel
3 1 (1.59%) MS Project
Business Applications
1 2 (3.17%) Dynamics CRM
Cloud Services
1 1 (1.59%) Amazon AWS
1 1 (1.59%) Amazon EC2
1 1 (1.59%) Amazon ELB
1 1 (1.59%) Amazon S3
1 1 (1.59%) Amazon SQS
1 1 (1.59%) Route 53
1 1 (1.59%) Virtual Private Cloud
Communications & Networking
1 7 (11.11%) DNS
2 6 (9.52%) Broadband
2 6 (9.52%) DHCP
2 6 (9.52%) TCP/IP
3 5 (7.94%) VPN
4 4 (6.35%) Firewall
5 3 (4.76%) Cisco IOS
5 3 (4.76%) Skype
6 2 (3.17%) SMTP
7 1 (1.59%) LAN
7 1 (1.59%) WAN
Database & Business Intelligence
1 4 (6.35%) SQL Server
2 1 (1.59%) Amazon RDS
2 1 (1.59%) MySQL
Development Applications
1 1 (1.59%) Bitbucket
1 1 (1.59%) Git (software)
1 1 (1.59%) Jenkins
1 1 (1.59%) JIRA
General
1 13 (20.63%) Finance
2 6 (9.52%) Legal
3 4 (6.35%) Law
4 1 (1.59%) Advertising
4 1 (1.59%) Manufacturing
4 1 (1.59%) Marketing
4 1 (1.59%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.59%) COM
Miscellaneous
1 10 (15.87%) Analytical Skills
2 5 (7.94%) Computer Science
3 4 (6.35%) Blackberry
4 3 (4.76%) Statistics
5 2 (3.17%) Driving Licence
5 2 (3.17%) Social Media
6 1 (1.59%) Data Protection Act
6 1 (1.59%) Digital Media
6 1 (1.59%) Enterprise Software
6 1 (1.59%) Performance Metrics
Operating Systems
1 19 (30.16%) Windows
2 10 (15.87%) Windows Server 2012
3 8 (12.70%) Windows 7
3 8 (12.70%) Windows Server
4 6 (9.52%) Windows Server 2008
5 5 (7.94%) Windows 10
5 5 (7.94%) Windows Server 2003
6 4 (6.35%) Android
7 2 (3.17%) Linux
8 1 (1.59%) CentOS
8 1 (1.59%) Red Hat Enterprise Linux
8 1 (1.59%) Windows 8
8 1 (1.59%) Windows XP
Processes & Methodologies
1 28 (44.44%) ITIL
2 20 (31.75%) Service Delivery
3 14 (22.22%) Coaching
4 12 (19.05%) Line Management
4 12 (19.05%) People Management
5 11 (17.46%) Mentoring
6 7 (11.11%) Problem Management
7 6 (9.52%) Information Security
7 6 (9.52%) Resource Management
8 5 (7.94%) Change Management
8 5 (7.94%) Server Virtualisation
9 4 (6.35%) Continuous Improvement
9 4 (6.35%) Document Management
9 4 (6.35%) Incident Management
10 3 (4.76%) E-Commerce
10 3 (4.76%) PRINCE2
10 3 (4.76%) Service Desk Management
11 2 (3.17%) CRM
11 2 (3.17%) ITSM
11 2 (3.17%) Practice Management
Programming Languages
1 5 (7.94%) C
2 1 (1.59%) SQL
Qualifications
1 9 (14.29%) ITIL Certification
2 5 (7.94%) Degree
3 4 (6.35%) HND
4 1 (1.59%) A+ Certification
4 1 (1.59%) RHCE
4 1 (1.59%) RHCSA
Quality Assurance & Compliance
1 18 (28.57%) SLA
2 6 (9.52%) ISO/IEC 27001
System Software
1 14 (22.22%) Active Directory
2 7 (11.11%) Hyper-V
3 1 (1.59%) Postfix
Systems Management
1 1 (1.59%) Backup Exec
Vendors
1 17 (26.98%) Microsoft
2 4 (6.35%) Cisco
2 4 (6.35%) HP
3 2 (3.17%) Facebook
3 2 (3.17%) MobileIron
3 2 (3.17%) ServiceNow
4 1 (1.59%) Citrix
4 1 (1.59%) Juniper
4 1 (1.59%) Salesforce.com
4 1 (1.59%) Varonis
West Sussex
Clearwater People Solutions
Salary: £40000 - £50000 Per Annum +excellent benefits
Posted: 4 days ago
Dundee, Angus
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 6 days ago
Cambridge
People Source Consulting
Salary: £35000 - £45000 per annum + Fantastic Benefits Package
Posted: 21 days ago