The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 855 894 861
Rank change year-on-year
+39 -33
Permanent jobs requiring a Help Desk Manager 37 35 19
As % of all permanent IT jobs located in the UK 0.034% 0.030% 0.017%
As % of the Job Titles category 0.036% 0.032% 0.019%
Number of salaries quoted 35 31 18
Average salary £43,500 £35,000 £36,250
Average salary % change year-on-year
+24.28% -3.44%
90% offered a salary of more than £35,000 £27,500 £30,000
10% offered a salary of more than £62,500 £47,500 £60,000
UK excluding London average salary £38,000 £35,000 £37,500
% change year-on-year
+8.57% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103310 110572 102545
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.31%
Number of salaries quoted 85440 90223 84888
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 31 July 2015 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 29 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +22 36 £43,500 +24.28% 10
London +34 19 £52,500 +27.27% 2
City of London +28 7 £62,500 +38.88% 1
South East +4 7 £38,500 +40.00% 1
West Midlands - 4 £38,000 -
Harrow - 4 £43,500 -
Surrey +15 3 £35,000 +27.27%
Hampshire - 3 £38,500 - 1
Wolverhampton - 3 £38,000 -
North West -4 2 £35,000 -24.32% 1
South West -10 2 £41,250 +17.85% 3
Uxbridge - 2 £43,750 -
Manchester - 2 £35,000 -
Bolton - 2 £35,000 -
Farnborough - 2 £38,500 - 1
East Midlands +1 1 £30,000 -14.28%
Leatherhead 0 1 £28,500 +3.63%
East of England -3 1 £40,000 +14.28% 1
Suffolk - 1 £40,000 -
Redhill - 1 £55,000 -
Derbyshire - 1 £30,000 -
Derby - 1 £30,000 -
Bournemouth - 1 £37,500 -
Gloucester - 1 £45,000 -
Havant - 1 - -
Buckinghamshire - 1 £40,000 -
Dorset - 1 £37,500 -
Gloucestershire - 1 £45,000 -
Coventry - 1 £34,180 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 53 (69.74%) ITIL
2 31 (40.79%) SLA
3 30 (39.47%) Windows
4 25 (32.89%) Service Delivery
5 18 (23.68%) Microsoft
6 17 (22.37%) Retail
7 16 (21.05%) Active Directory
8 12 (15.79%) MS Office
8 12 (15.79%) VMware
8 12 (15.79%) Line Management
9 11 (14.47%) SQL Server
10 10 (13.16%) MS Excel
10 10 (13.16%) Windows 7
11 9 (11.84%) Performance Management
11 9 (11.84%) ITIL Certification
11 9 (11.84%) Citrix
11 9 (11.84%) People Management
12 7 (9.21%) Law
12 7 (9.21%) Legal
12 7 (9.21%) Continuous Improvement
13 6 (7.89%) Internet
14 5 (6.58%) Blackberry
14 5 (6.58%) Service Management
14 5 (6.58%) WAN
14 5 (6.58%) Linux
14 5 (6.58%) SQL
14 5 (6.58%) Banking
15 4 (5.26%) Problem Management
15 4 (5.26%) Degree
15 4 (5.26%) WorkSite

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.26%) WorkSite
2 3 (3.95%) MS Exchange
3 2 (2.63%) Blackberry Enterprise Server
3 2 (2.63%) Lync
4 1 (1.32%) Exchange Server 2010
4 1 (1.32%) Exchange Server 2013
4 1 (1.32%) Exchange Server 2007
4 1 (1.32%) IIS
4 1 (1.32%) SharePoint
Applications
1 12 (15.79%) MS Office
2 10 (13.16%) MS Excel
Business Applications
1 1 (1.32%) Dynamics CRM
1 1 (1.32%) Remedy ITSM
Cloud Services
1 2 (2.63%) Microsoft Azure
Communications & Networking
1 6 (7.89%) Internet
2 5 (6.58%) WAN
3 4 (5.26%) VoIP
4 3 (3.95%) LAN
4 3 (3.95%) Firewall
5 2 (2.63%) SAN
5 2 (2.63%) TACACS
6 1 (1.32%) MPLS
6 1 (1.32%) DSL
6 1 (1.32%) DNS
Database & Business Intelligence
1 11 (14.47%) SQL Server
General
1 17 (22.37%) Retail
2 7 (9.21%) Law
2 7 (9.21%) Legal
3 5 (6.58%) Banking
4 4 (5.26%) Finance
5 3 (3.95%) Front Office
5 3 (3.95%) Telecoms
6 2 (2.63%) Pharmaceutical
7 1 (1.32%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (5.26%) SOAP
1 4 (5.26%) Web Services
1 4 (5.26%) REST
2 2 (2.63%) .NET
Miscellaneous
1 5 (6.58%) Blackberry
2 3 (3.95%) Statistics
3 2 (2.63%) Fat Client
3 2 (2.63%) Analytical Skills
3 2 (2.63%) Thin Client
4 1 (1.32%) Data Centre
4 1 (1.32%) iPhone
4 1 (1.32%) Computer Science
4 1 (1.32%) Client/Server
4 1 (1.32%) EPoS
4 1 (1.32%) Management Information System
4 1 (1.32%) Smartphone
4 1 (1.32%) PDA
Operating Systems
1 30 (39.47%) Windows
2 10 (13.16%) Windows 7
3 5 (6.58%) Linux
4 4 (5.26%) Windows Server 2008
5 2 (2.63%) Windows Server 2012
5 2 (2.63%) Windows Vista
6 1 (1.32%) UNIX
6 1 (1.32%) Windows Mobile
Processes & Methodologies
1 53 (69.74%) ITIL
2 25 (32.89%) Service Delivery
3 12 (15.79%) Line Management
4 9 (11.84%) Performance Management
4 9 (11.84%) People Management
5 7 (9.21%) Continuous Improvement
6 5 (6.58%) Service Management
7 4 (5.26%) Change Management
7 4 (5.26%) Incident Management
7 4 (5.26%) Problem Management
8 3 (3.95%) Project Management
8 3 (3.95%) Mentoring
8 3 (3.95%) ITSM
8 3 (3.95%) Stakeholder Management
9 2 (2.63%) Balanced Scorecard
9 2 (2.63%) Risk Management
9 2 (2.63%) Migration
9 2 (2.63%) Root Cause Analysis
10 1 (1.32%) Service Desk Management
10 1 (1.32%) Low Latency
Programming Languages
1 5 (6.58%) SQL
Qualifications
1 9 (11.84%) ITIL Certification
2 4 (5.26%) Degree
3 3 (3.95%) CCNA
3 3 (3.95%) Cisco Certification
3 3 (3.95%) Microsoft Certification
4 2 (2.63%) HND
4 2 (2.63%) MCSE
5 1 (1.32%) MCSA
5 1 (1.32%) MCP
5 1 (1.32%) PMP
5 1 (1.32%) PMI Certification
Quality Assurance & Compliance
1 31 (40.79%) SLA
2 1 (1.32%) QA
2 1 (1.32%) ISO 9001
System Software
1 16 (21.05%) Active Directory
2 4 (5.26%) VMware Infrastructure
2 4 (5.26%) XenApp
3 2 (2.63%) Terminal Services
4 1 (1.32%) VMware ESX
Systems Management
1 1 (1.32%) Tivoli
1 1 (1.32%) Tivoli Storage Manager
1 1 (1.32%) Backup Exec
1 1 (1.32%) ITRS Geneos
Vendors
1 18 (23.68%) Microsoft
2 12 (15.79%) VMware
3 9 (11.84%) Citrix
4 3 (3.95%) Salesforce.com
4 3 (3.95%) Cisco
4 3 (3.95%) SolarWinds
5 1 (1.32%) ServiceNow
5 1 (1.32%) LANDesk
5 1 (1.32%) ZyXEL
5 1 (1.32%) Draytek
5 1 (1.32%) NETGEAR
5 1 (1.32%) IBM
5 1 (1.32%) HP
5 1 (1.32%) Dell
5 1 (1.32%) Remedy
5 1 (1.32%) Sophos
5 1 (1.32%) Avaya
5 1 (1.32%) Juniper
Cheshire
Opus IT Consulting
Salary: £35000 - £45000 per annum + Benefits
Posted: 18 hours ago
Bristol, Avon
SYSTEM RECRUITMENT LTD
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Hitchin, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: 2 days ago
Doncaster, South Yorkshire
Oscar Associates (UK) Ltd
Salary: £24296.04 - £25908.96 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £60000 - £65000 per annum + benefits
Posted: 6 days ago
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 17 days ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 17 days ago
Farnborough
Recruitment Revolution Limited
Salary: £35,000 - £42,000
Posted: 18 days ago