The first table below looks at the demand for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Help Desk Manager
Rank 823 859 808
Rank change year-on-year
+36 -51
Permanent jobs requiring a Help Desk Manager 35 37 63
As % of all permanent IT jobs located in the UK 0.032% 0.031% 0.051%
As % of the Job Titles category 0.034% 0.032% 0.054%
Number of salaries quoted 34 33 59
Average salary £37,500 £42,500 £33,000
Average salary % change year-on-year
-11.76% +28.78%
90% offered a salary of more than £31,500 £27,700 £25,500
10% offered a salary of more than £60,000 £58,000 £43,500
UK excluding London average salary £37,500 £38,750 £33,000
% change year-on-year
-3.22% +17.42%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
101791 114576 116360
As % of all permanent IT jobs located in the UK 94.44% 94.74% 94.25%
Number of salaries quoted 84727 98303 98213
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 17 May 2013 within the UK.

Help Desk Manager Salary Histogram

Help Desk Manager
Top 28 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +30 33 £36,250 -14.70%
South East +9 9 £32,500 -18.75%
Dorset - 7 £60,000 -
South West - 7 £60,000 -
North West +5 5 £37,500 +36.36%
Oxfordshire - 5 £33,000 -
East Midlands - 4 £32,000 -
Chorley - 4 £37,500 -
Leicestershire - 4 £32,000 -
Lancashire - 4 £37,500 -
Hampshire - 4 £32,500 -
London +11 3 £40,000 -5.88%
North East - 3 £42,500 -
Loughborough - 3 £31,500 -
Southampton - 3 £32,500 -
Abingdon - 3 £33,000 -
Hertfordshire - 2 £27,500 -
Edinburgh - 2 £40,000 -
Oxford - 2 £32,500 -
Newcastle upon Tyne - 2 £42,500 -
East of England - 2 £27,500 -
Scotland - 2 £40,000 -
Tyne and Wear - 2 £42,500 -
City of London +8 1 £46,000 +15.00%
Manchester -19 1 - -
Durham - 1 £29,000 -
Leicester - 1 £32,500 -
Darlington - 1 £29,000 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 46 (53.49%) ITIL
2 28 (32.56%) Windows
3 17 (19.77%) Active Directory
4 16 (18.60%) SLA
5 14 (16.28%) Microsoft
5 14 (16.28%) MS Exchange
6 11 (12.79%) ITIL Certification
6 11 (12.79%) VMware
6 11 (12.79%) Windows Server 2008
7 10 (11.63%) VMware Infrastructure
7 10 (11.63%) Service Desk Management
7 10 (11.63%) Finance
7 10 (11.63%) Citrix
7 10 (11.63%) Windows XP
7 10 (11.63%) MS Excel
8 9 (10.47%) Blackberry
8 9 (10.47%) Windows Server 2003
8 9 (10.47%) Windows 7
9 8 (9.302%) WAN
10 7 (8.140%) Microsoft Certification
10 7 (8.140%) Service Delivery
10 7 (8.140%) MCITP
11 6 (6.977%) Incident Management
11 6 (6.977%) Service Management
11 6 (6.977%) Telecoms
11 6 (6.977%) Blackberry Enterprise Server
12 5 (5.814%) LAN
12 5 (5.814%) Manufacturing
13 4 (4.651%) 3G
13 4 (4.651%) MPLS

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (16.28%) MS Exchange
2 6 (6.977%) Blackberry Enterprise Server
3 4 (4.651%) Exchange Server 2007
4 3 (3.488%) Exchange Server 2010
4 3 (3.488%) Exchange Server 2003
5 1 (1.163%) SharePoint Server
5 1 (1.163%) SharePoint
Applications
1 10 (11.63%) MS Excel
2 4 (4.651%) MS PowerPoint
2 4 (4.651%) MS Office
Communications & Networking
1 8 (9.302%) WAN
2 5 (5.814%) LAN
3 4 (4.651%) VoIP
3 4 (4.651%) Bluetooth
3 4 (4.651%) GPRS
3 4 (4.651%) 3G
3 4 (4.651%) MPLS
4 3 (3.488%) VPN
5 1 (1.163%) DNS
5 1 (1.163%) SAN
5 1 (1.163%) DHCP
5 1 (1.163%) TCP/IP
5 1 (1.163%) IP Telephony
5 1 (1.163%) Network Security
Database & Business Intelligence
1 1 (1.163%) SQL Server
1 1 (1.163%) Big Data
General
1 10 (11.63%) Finance
2 6 (6.977%) Telecoms
3 5 (5.814%) Manufacturing
4 2 (2.326%) Local Government
5 1 (1.163%) Pharmaceutical
5 1 (1.163%) Publishing
5 1 (1.163%) Banking
Miscellaneous
1 9 (10.47%) Blackberry
2 3 (3.488%) Enterprise Software
3 2 (2.326%) Kindle
4 1 (1.163%) Management Information System
Operating Systems
1 28 (32.56%) Windows
2 11 (12.79%) Windows Server 2008
3 10 (11.63%) Windows XP
4 9 (10.47%) Windows 7
4 9 (10.47%) Windows Server 2003
5 4 (4.651%) Windows Vista
5 4 (4.651%) Linux
6 3 (3.488%) Mac OS X
Processes & Methodologies
1 46 (53.49%) ITIL
2 10 (11.63%) Service Desk Management
3 7 (8.140%) Service Delivery
4 6 (6.977%) Incident Management
4 6 (6.977%) Service Management
5 4 (4.651%) Performance Management
5 4 (4.651%) ITIL V2
6 3 (3.488%) Problem Management
6 3 (3.488%) ERP
7 1 (1.163%) Change Management
7 1 (1.163%) ITSM
7 1 (1.163%) Business Development
7 1 (1.163%) Change Control
7 1 (1.163%) Infrastructure Management
Qualifications
1 11 (12.79%) ITIL Certification
2 7 (8.140%) MCITP
2 7 (8.140%) Microsoft Certification
3 4 (4.651%) MCSE
4 3 (3.488%) MCP
4 3 (3.488%) VMware Certified Professional (VCP)
5 1 (1.163%) Degree
Quality Assurance & Compliance
1 16 (18.60%) SLA
2 3 (3.488%) Sarbanes-Oxley
3 2 (2.326%) ISO 9001
System Software
1 17 (19.77%) Active Directory
2 10 (11.63%) VMware Infrastructure
3 1 (1.163%) XenApp
3 1 (1.163%) XenServer
3 1 (1.163%) Xen
Vendors
1 14 (16.28%) Microsoft
2 11 (12.79%) VMware
3 10 (11.63%) Citrix
4 4 (4.651%) Sun
5 2 (2.326%) HP
6 1 (1.163%) NetApp
Worcester, Worcestershire
A Windows Server 2003 / 2008, Active Directory, Windows XP / 7, SQL, TCP/IP, Firewall IT Helpdesk Manager is required to work for this growing organisation... The Windows Server...
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 16 May 2013
Leicestershire
Helpdesk Manager / Application Support Manager - Leicestershire £30-40k... You will lead a team, working in a client-facing role, ensuring a high level of service reaches their clients...
Senitor Associates
Salary: £30000 - £40000 per annum + career prospects
Posted: 14 May 2013