The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 896 890 885
Rank change year-on-year
-6 -5
Permanent jobs requiring a Help Desk Manager 39 47 52
As % of all permanent IT jobs located in the UK 0.039% 0.044% 0.049%
As % of the Job Titles category 0.040% 0.046% 0.051%
Number of salaries quoted 36 41 48
Average salary £38,000 £37,500 £40,000
Average salary % change year-on-year
+1.33% -6.25%
90% offered a salary of more than £25,500 £32,500 £31,400
10% offered a salary of more than £48,500 £50,000 £57,500
UK excluding London average salary £40,000 £36,800 £37,500
% change year-on-year
+8.69% -1.86%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97363 102681 101319
As % of all permanent IT jobs located in the UK 96.13% 96.46% 96.26%
Number of salaries quoted 81714 85063 81425
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 12 February 2016 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 37 £38,000 +1.33% 7
London +5 20 £38,000 -15.55% 2
East of England +6 8 £39,000 +56.00%
Hertfordshire +9 6 £40,000 +60.00%
South East +15 4 £48,500 +4.86% 2
Oxfordshire -1 4 £48,500 +14.11% 1
Abingdon - 4 £48,500 - 1
Stevenage -1 3 £39,000 +56.00%
Sidcup - 3 £35,000 -
Wimbledon - 2 £20,000 -
Hertford - 2 £42,500 -
Norwich - 2 £33,500 -
Norfolk - 2 £33,500 -
East Midlands - 2 £29,250 -
City of London +51 1 £40,000 +23.07%
North West +25 1 £42,500 +14.55% 1
Manchester +19 1 £42,500 +34.70%
West Midlands -16 1 £28,500 -24.00% 1
South West -18 1 £27,500 -26.66% 1
Gloucestershire - 1 £27,500 -
Staffordshire - 1 £28,500 - 1
Nottingham - 1 £35,000 -
Wembley - 1 £27,500 - 1
Lichfield - 1 £28,500 - 1
Derbyshire - 1 £23,500 -
Nottinghamshire - 1 £35,000 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 37 (58.73%) ITIL
2 27 (42.86%) Windows
3 26 (41.27%) SLA
4 22 (34.92%) Microsoft
4 22 (34.92%) Service Delivery
5 21 (33.33%) Active Directory
6 16 (25.40%) Windows Server
7 13 (20.63%) Windows Server 2012
7 13 (20.63%) Windows Server 2003
8 12 (19.05%) Hyper-V
9 9 (14.29%) Microsoft Certification
9 9 (14.29%) ITIL Certification
9 9 (14.29%) MCSE
9 9 (14.29%) Windows Server 2008
9 9 (14.29%) Windows 7
9 9 (14.29%) People Management
10 8 (12.70%) Coaching
10 8 (12.70%) Analytical Skills
10 8 (12.70%) C
10 8 (12.70%) CCNA
10 8 (12.70%) DHCP
10 8 (12.70%) DNS
10 8 (12.70%) Cisco Certification
10 8 (12.70%) Firewall
10 8 (12.70%) Finance
11 7 (11.11%) Change Management
11 7 (11.11%) LAN
11 7 (11.11%) WAN
11 7 (11.11%) Degree
11 7 (11.11%) Business Continuity

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.52%) Skype for Business
2 1 (1.59%) CMS
2 1 (1.59%) MS Exchange
Applications
1 2 (3.17%) MS Excel
2 1 (1.59%) MS Office
2 1 (1.59%) MS Project
Business Applications
1 1 (1.59%) Dynamics CRM
Cloud Services
1 2 (3.17%) Office 365
Communications & Networking
1 8 (12.70%) DHCP
1 8 (12.70%) DNS
1 8 (12.70%) Firewall
2 7 (11.11%) LAN
2 7 (11.11%) WAN
3 6 (9.52%) VoIP
4 5 (7.94%) Broadband
4 5 (7.94%) TCP/IP
5 4 (6.35%) Internet
6 1 (1.59%) VPN
6 1 (1.59%) Wi-Fi
Database & Business Intelligence
1 5 (7.94%) SQL Server
General
1 8 (12.70%) Finance
2 4 (6.35%) Legal
3 1 (1.59%) Banking
3 1 (1.59%) Law
3 1 (1.59%) Manufacturing
3 1 (1.59%) Marketing
3 1 (1.59%) Pharmaceutical
3 1 (1.59%) Retail
3 1 (1.59%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (3.17%) COM
2 1 (1.59%) ASP.NET Web Forms
Miscellaneous
1 8 (12.70%) Analytical Skills
2 4 (6.35%) Statistics
3 3 (4.76%) Management Information System
4 2 (3.17%) Driving Licence
4 2 (3.17%) Enterprise Software
4 2 (3.17%) Mathematics
4 2 (3.17%) Social Media
5 1 (1.59%) Blackberry
5 1 (1.59%) Computer Science
5 1 (1.59%) Data Centre
5 1 (1.59%) Data Protection Act
5 1 (1.59%) Digital Media
5 1 (1.59%) FMCG
Operating Systems
1 27 (42.86%) Windows
2 16 (25.40%) Windows Server
3 13 (20.63%) Windows Server 2003
3 13 (20.63%) Windows Server 2012
4 9 (14.29%) Windows 7
4 9 (14.29%) Windows Server 2008
5 5 (7.94%) Windows 10
6 4 (6.35%) Linux
6 4 (6.35%) Windows XP
7 2 (3.17%) Unix
8 1 (1.59%) Android
8 1 (1.59%) Mac OS X
8 1 (1.59%) Windows Vista
Processes & Methodologies
1 37 (58.73%) ITIL
2 22 (34.92%) Service Delivery
3 9 (14.29%) People Management
4 8 (12.70%) Coaching
5 7 (11.11%) Business Continuity
5 7 (11.11%) Change Management
5 7 (11.11%) Line Management
6 6 (9.52%) Disaster Recovery
6 6 (9.52%) Mentoring
6 6 (9.52%) Network Monitoring
6 6 (9.52%) Problem Management
7 5 (7.94%) Continuous Improvement
7 5 (7.94%) Service Management
8 4 (6.35%) E-Commerce
8 4 (6.35%) Information Security
8 4 (6.35%) PRINCE2
8 4 (6.35%) Resource Management
9 3 (4.76%) Incident Management
9 3 (4.76%) Presales
9 3 (4.76%) Service Desk Management
Programming Languages
1 8 (12.70%) C
2 3 (4.76%) SQL
3 1 (1.59%) C#
Qualifications
1 9 (14.29%) ITIL Certification
1 9 (14.29%) MCSE
1 9 (14.29%) Microsoft Certification
2 8 (12.70%) CCNA
2 8 (12.70%) Cisco Certification
3 7 (11.11%) Degree
4 2 (3.17%) HND
4 2 (3.17%) MCP
5 1 (1.59%) DV Cleared
5 1 (1.59%) ITIL Foundation Certificate
5 1 (1.59%) MCDST
5 1 (1.59%) MCITP
5 1 (1.59%) MCSA
5 1 (1.59%) PRINCE2 Certification
5 1 (1.59%) Security Cleared
Quality Assurance & Compliance
1 26 (41.27%) SLA
2 4 (6.35%) ISO/IEC 27001
3 1 (1.59%) QA
System Software
1 21 (33.33%) Active Directory
2 12 (19.05%) Hyper-V
3 2 (3.17%) Terminal Services
4 1 (1.59%) VMware Infrastructure
Systems Management
1 6 (9.52%) SCCM
2 3 (4.76%) Backup Exec
3 1 (1.59%) Norton AntiVirus
Vendors
1 22 (34.92%) Microsoft
2 3 (4.76%) Cisco
3 2 (3.17%) Facebook
4 1 (1.59%) Citrix
4 1 (1.59%) Intel Security
4 1 (1.59%) Juniper
4 1 (1.59%) Symantec
4 1 (1.59%) Varonis
4 1 (1.59%) VMware
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Salary: £25000 - £37000 per annum + Benefits
Posted: 6 hours ago
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Salary: £30k - 35k per year + Superb Bens
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Abingdon, Oxfordshire
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Salary: £41000 - £56000 per annum
Posted: 10 days ago
Lichfield
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Salary: £27000.00 - £30000.00 per annum
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London
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Salary: Market related
Posted: 25 days ago