The statistics below represent IT jobs advertised across the UK that had Help Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 881 939 950
Rank change year-on-year
+58 +11
Permanent jobs requiring a Help Desk Manager 31 36 37
As % of all permanent IT jobs located in the UK 0.033% 0.033% 0.032%
As % of the Job Titles category 0.034% 0.034% 0.034%
Number of salaries quoted 29 35 29
Median salary £34,000 £40,000 £41,500
Median salary % change year-on-year
-15.00% -3.61%
90% offered a salary of more than £26,000 £30,100 £34,600
10% offered a salary of more than £43,000 £54,000 £70,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91719 105001 110310
As % of all permanent IT jobs located in the UK 96.27% 96.26% 96.44%
Number of salaries quoted 76765 87557 89208
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Manager
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Manager in the job title.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 30 September 2016 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 30 £34,000 -17.57% 5
South East +44 15 £35,625 +1.78% 2
Surrey +38 12 £33,750 -3.57% 1
London +34 8 £34,000 -24.44% 2
East of England +26 6 £26,000 -35.00%
Hertfordshire - 6 £26,000 -
Epsom - 6 £37,500 - 1
Leatherhead -3 4 £30,000 +5.26%
Hampshire +6 2 £36,250 -5.84% 1
Portsmouth - 2 £36,250 - 1
City of London +42 1 £55,000 +22.22%
Bracknell - 1 - -
Stoke-on-Trent - 1 £37,500 -
Berkshire - 1 - -
Staffordshire - 1 £37,500 -
West Midlands - 1 £37,500 -

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Manager in the job title.

1 30 (53.57%) Windows
2 27 (48.21%) MS Office
3 25 (44.64%) Active Directory
4 22 (39.29%) ITIL
4 22 (39.29%) Microsoft
5 17 (30.36%) Service Delivery
6 15 (26.79%) MS Exchange
7 14 (25.00%) Windows Server
8 12 (21.43%) Finance
8 12 (21.43%) MS Excel
9 11 (19.64%) SLA
9 11 (19.64%) Windows 7
10 10 (17.86%) Windows Server 2012
11 8 (14.29%) Document Management
12 7 (12.50%) Firewall
12 7 (12.50%) Citrix
12 7 (12.50%) Coaching
12 7 (12.50%) Line Management
13 6 (10.71%) Ticket Management
13 6 (10.71%) Case Management
13 6 (10.71%) Apple iOS
13 6 (10.71%) Exchange Server 2010
13 6 (10.71%) Mac OS
13 6 (10.71%) WAN
13 6 (10.71%) Sarbanes-Oxley
14 5 (8.93%) Change Management
14 5 (8.93%) Android
15 4 (7.14%) VMware Infrastructure
15 4 (7.14%) Hyper-V
15 4 (7.14%) Skype for Business

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (26.79%) MS Exchange
2 6 (10.71%) Exchange Server 2010
3 4 (7.14%) Skype for Business
4 1 (1.79%) Blackberry Enterprise Server
4 1 (1.79%) Exchange Server 2007
4 1 (1.79%) SharePoint
Applications
1 27 (48.21%) MS Office
2 12 (21.43%) MS Excel
Business Applications
1 1 (1.79%) SAP HR
Cloud Services
1 3 (5.36%) Amazon AWS
1 3 (5.36%) Microsoft Azure
2 1 (1.79%) Office 365
Communications & Networking
1 7 (12.50%) Firewall
2 6 (10.71%) WAN
3 4 (7.14%) Skype
3 4 (7.14%) VPN
4 3 (5.36%) Cisco IOS
5 2 (3.57%) Broadband
6 1 (1.79%) Internet
6 1 (1.79%) LAN
6 1 (1.79%) SMTP
6 1 (1.79%) VoIP
General
1 12 (21.43%) Finance
2 3 (5.36%) Law
2 3 (5.36%) Legal
3 1 (1.79%) Advertising
3 1 (1.79%) Marketing
Miscellaneous
1 4 (7.14%) Blackberry
2 3 (5.36%) Analytical Skills
3 1 (1.79%) Computer Science
3 1 (1.79%) iPhone
3 1 (1.79%) Performance Metrics
Operating Systems
1 30 (53.57%) Windows
2 14 (25.00%) Windows Server
3 11 (19.64%) Windows 7
4 10 (17.86%) Windows Server 2012
5 6 (10.71%) Apple iOS
5 6 (10.71%) Mac OS
6 5 (8.93%) Android
7 4 (7.14%) Windows 8
8 3 (5.36%) Windows 10
8 3 (5.36%) Windows XP
9 1 (1.79%) Windows Phone
Processes & Methodologies
1 22 (39.29%) ITIL
2 17 (30.36%) Service Delivery
3 8 (14.29%) Document Management
4 7 (12.50%) Coaching
4 7 (12.50%) Line Management
5 6 (10.71%) Case Management
5 6 (10.71%) Ticket Management
6 5 (8.93%) Change Management
7 4 (7.14%) Mentoring
8 3 (5.36%) Continuous Improvement
8 3 (5.36%) Network Monitoring
8 3 (5.36%) Supplier Management
9 2 (3.57%) Incident Management
9 2 (3.57%) ITSM
9 2 (3.57%) Performance Management
9 2 (3.57%) Practice Management
10 1 (1.79%) Digital Marketing
10 1 (1.79%) Process Improvement
10 1 (1.79%) Project Planning
10 1 (1.79%) Software Deployment
Programming Languages
1 2 (3.57%) SQL
2 1 (1.79%) C
Qualifications
1 3 (5.36%) MCP
1 3 (5.36%) MCTS
1 3 (5.36%) Microsoft Certification
2 2 (3.57%) A+ Certification
2 2 (3.57%) Degree
2 2 (3.57%) ITIL Certification
2 2 (3.57%) SC Cleared
2 2 (3.57%) Security Cleared
3 1 (1.79%) CIPD
3 1 (1.79%) HND
Quality Assurance & Compliance
1 11 (19.64%) SLA
2 6 (10.71%) Sarbanes-Oxley
3 2 (3.57%) QA
System Software
1 25 (44.64%) Active Directory
2 4 (7.14%) Hyper-V
2 4 (7.14%) VMware Infrastructure
Vendors
1 22 (39.29%) Microsoft
2 7 (12.50%) Citrix
3 4 (7.14%) Cisco
3 4 (7.14%) HP
3 4 (7.14%) ServiceNow
3 4 (7.14%) VMware
4 3 (5.36%) Apple
5 2 (3.57%) MobileIron
6 1 (1.79%) Adobe
6 1 (1.79%) Remedy
6 1 (1.79%) SAP
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £32500 - £40000 per annum + training & benefits
Posted: Yesterday
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £45000 - £55000 per annum + benefits
Posted: 2 days ago
London
Water Aid
Salary: £0 - £35,000 per year
Posted: 7 days ago
Epsom
Client Server
Salary: £30k to £35k + benefits
Posted: 16 days ago