The first table below looks at the demand for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Help Desk Manager
Rank 891 840 871
Rank change year-on-year
-51 +31
Permanent jobs requiring a Help Desk Manager 44 48 34
As % of all permanent IT jobs located in the UK 0.036% 0.042% 0.027%
As % of the Job Titles category 0.038% 0.045% 0.029%
Number of salaries quoted 40 45 29
Average salary £37,500 £35,000 £40,000
Average salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £28,450 £28,400 £27,500
10% offered a salary of more than £55,000 £59,000 £60,000
UK excluding London average salary £35,000 £32,500 £40,000
% change year-on-year
+7.69% -18.75%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
115980 107065 119193
As % of all permanent IT jobs located in the UK 94.49% 94.69% 94.79%
Number of salaries quoted 94004 89146 102136
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 16 April 2014 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -44 40 £37,500 +10.29% 5
London -48 17 £48,750 +22.60% 1
East of England +2 11 £32,500 +13.04% 3
City of London 0 10 £52,500 +23.52% 1
Cambridgeshire - 8 £28,750 - 3
South East -15 6 £38,750 +19.23% 1
Yorkshire - 4 £37,500 -
Peterborough - 4 £37,500 -
Cambridge - 3 £28,500 - 2
Leeds - 3 £37,500 -
Buckinghamshire - 3 £32,500 -
West Yorkshire - 3 £37,500 -
Hertfordshire +10 2 £32,500 +13.04%
Southampton -1 2 £45,000 +38.46%
Hampshire -10 2 £45,000 +38.46%
Scotland -13 2 £45,958 +14.89%
Stevenage - 2 £32,500 -
South West -5 1 £35,000 -41.66%
West Midlands - 1 - -
North Lanarkshire - 1 £47,500 -
Hammersmith - 1 £37,500 -
Bedfordshire - 1 £45,000 -
North Yorkshire - 1 £36,000 -
Surrey - 1 £60,000 -
Gloucestershire - 1 £35,000 -
Dundee - 1 £44,415 -
Gloucester - 1 £35,000 -
Skipton - 1 £36,000 -
Addlestone - 1 £60,000 -
Aylesbury - 1 £26,125 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 16 April 2014, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 36 (48.65%) Windows
2 35 (47.30%) ITIL
3 23 (31.08%) SLA
4 22 (29.73%) Microsoft
5 13 (17.57%) Active Directory
5 13 (17.57%) VMware
6 12 (16.22%) Citrix
6 12 (16.22%) Windows 7
7 10 (13.51%) ITIL Certification
7 10 (13.51%) Service Delivery
8 9 (12.16%) Firewall
8 9 (12.16%) Finance
8 9 (12.16%) Cisco
8 9 (12.16%) Windows XP
8 9 (12.16%) MS Office
8 9 (12.16%) SQL Server
8 9 (12.16%) Windows Server 2008
9 8 (10.81%) SQL
9 8 (10.81%) MS Excel
9 8 (10.81%) WAN
9 8 (10.81%) VPN
9 8 (10.81%) Windows 8
10 7 (9.46%) VoIP
10 7 (9.46%) Windows Server 2003
10 7 (9.46%) Incident Management
11 6 (8.11%) VMware Infrastructure
11 6 (8.11%) Supplier Management
11 6 (8.11%) Service Management
11 6 (8.11%) LAN
11 6 (8.11%) SharePoint

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 16 April 2014, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.11%) SharePoint
2 5 (6.76%) IIS
3 4 (5.41%) Lync
3 4 (5.41%) MS Exchange
4 1 (1.35%) SharePoint 2013
4 1 (1.35%) SharePoint 2010
Applications
1 9 (12.16%) MS Office
2 8 (10.81%) MS Excel
Cloud Services
1 5 (6.76%) Microsoft Azure
2 4 (5.41%) Google Apps
3 3 (4.05%) SaaS
3 3 (4.05%) Amazon AWS
3 3 (4.05%) Cloud Computing
4 1 (1.35%) Office 365
Communications & Networking
1 9 (12.16%) Firewall
2 8 (10.81%) WAN
2 8 (10.81%) VPN
3 7 (9.46%) VoIP
4 6 (8.11%) LAN
5 5 (6.76%) FTP
6 4 (5.41%) Wireless
6 4 (5.41%) TCP/IP
6 4 (5.41%) Broadband
7 3 (4.05%) SAN
8 2 (2.70%) Fibre Channel
8 2 (2.70%) Cisco ASA
8 2 (2.70%) MPLS
8 2 (2.70%) Cisco Nexus
8 2 (2.70%) Cisco ISE
9 1 (1.35%) DNS
9 1 (1.35%) DHCP
9 1 (1.35%) IP Telephony
Database & Business Intelligence
1 9 (12.16%) SQL Server
2 1 (1.35%) SQL Server 2012
2 1 (1.35%) SQL Server 2008
Development Applications
1 1 (1.35%) JIRA
General
1 9 (12.16%) Finance
2 4 (5.41%) Telecoms
3 3 (4.05%) Banking
4 2 (2.70%) Marketing
4 2 (2.70%) Local Government
4 2 (2.70%) Investment Banking
4 2 (2.70%) Law
4 2 (2.70%) Legal
5 1 (1.35%) Back Office
Libraries, Frameworks & Software Standards
1 5 (6.76%) MSMQ
2 3 (4.05%) Web Services
3 2 (2.70%) .NET
Miscellaneous
1 4 (5.41%) Blackberry
2 3 (4.05%) Thin Client
2 3 (4.05%) Statistics
2 3 (4.05%) Fat Client
3 2 (2.70%) iPhone
3 2 (2.70%) Management Information System
4 1 (1.35%) IVR
4 1 (1.35%) EqualLogic
Operating Systems
1 36 (48.65%) Windows
2 12 (16.22%) Windows 7
3 9 (12.16%) Windows XP
3 9 (12.16%) Windows Server 2008
4 8 (10.81%) Windows 8
5 7 (9.46%) Windows Server 2003
6 5 (6.76%) Windows CE
6 5 (6.76%) Windows Mobile
7 1 (1.35%) Windows Server 2012
7 1 (1.35%) Linux
7 1 (1.35%) Mac OS X
Processes & Methodologies
1 35 (47.30%) ITIL
2 10 (13.51%) Service Delivery
3 7 (9.46%) Incident Management
4 6 (8.11%) Supplier Management
4 6 (8.11%) Service Management
5 5 (6.76%) Network Load Balancing
6 3 (4.05%) Continuous Improvement
6 3 (4.05%) Change Management
6 3 (4.05%) Asset Management
6 3 (4.05%) Problem Management
7 2 (2.70%) Budget Control
7 2 (2.70%) Digital Marketing
7 2 (2.70%) Investment Management
7 2 (2.70%) Resource Management
7 2 (2.70%) Statistical Analysis
7 2 (2.70%) Project Management
7 2 (2.70%) GAP Analysis
7 2 (2.70%) Quality Management
7 2 (2.70%) PRINCE2
7 2 (2.70%) Root Cause Analysis
Programming Languages
1 8 (10.81%) SQL
2 5 (6.76%) C
2 5 (6.76%) T-SQL
Qualifications
1 10 (13.51%) ITIL Certification
2 3 (4.05%) Degree
3 1 (1.35%) MCSE
3 1 (1.35%) MCP
3 1 (1.35%) Microsoft Certification
3 1 (1.35%) SC Cleared
3 1 (1.35%) Security Cleared
Quality Assurance & Compliance
1 23 (31.08%) SLA
2 1 (1.35%) ISO 9001
System Software
1 13 (17.57%) Active Directory
2 6 (8.11%) VMware Infrastructure
3 1 (1.35%) vSphere
3 1 (1.35%) Hyper-V
3 1 (1.35%) XenApp
3 1 (1.35%) XenDesktop
Systems Management
1 1 (1.35%) Backup Exec
Vendors
1 22 (29.73%) Microsoft
2 13 (17.57%) VMware
3 12 (16.22%) Citrix
4 9 (12.16%) Cisco
5 4 (5.41%) Fortinet
5 4 (5.41%) Google
5 4 (5.41%) AppSense
5 4 (5.41%) Salesforce.com
5 4 (5.41%) HP
6 3 (4.05%) Zoho
7 2 (2.70%) CheckPoint
7 2 (2.70%) Apple
8 1 (1.35%) Facebook
8 1 (1.35%) Twitter
8 1 (1.35%) Intel
8 1 (1.35%) Symantec
8 1 (1.35%) Mitel
8 1 (1.35%) SonicWALL
8 1 (1.35%) Veeam
Cambridge, Cambridgeshire
Webrecruit
Salary: £30,000 per annum Benefits
Posted: 1 hour ago
City, London
Mortimer Spinks
Salary: Competitve Basic Plus Bonus
Posted: 5 days ago
Cambridge, Cambridgeshire
Computer People
Salary: £27000.00 - £30000.00 per annum + Benefits
Posted: 6 days ago
Cambridgeshire
Mint Recruitment Solutions
Salary: £28000 - £30000 per annum + Benefits
Posted: 16 days ago