The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 849 893 857
Rank change year-on-year
+44 -36
Permanent jobs requiring a Help Desk Manager 41 40 47
As % of all permanent IT jobs located in the UK 0.037% 0.033% 0.042%
As % of the Job Titles category 0.039% 0.035% 0.044%
Number of salaries quoted 34 36 44
Average salary £42,500 £37,500 £33,000
Average salary % change year-on-year
+13.33% +13.63%
90% offered a salary of more than £31,000 £27,062 £28,300
10% offered a salary of more than £56,500 £55,000 £60,000
UK excluding London average salary £40,000 £35,500 £32,500
% change year-on-year
+12.67% +9.23%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104696 113578 106402
As % of all permanent IT jobs located in the UK 94.64% 94.59% 94.75%
Number of salaries quoted 85538 92124 88516
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 24 April 2015 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 27 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 39 £42,500 +13.33% 2
London +28 16 £46,250 +14.19% 2
Stevenage +22 6 - -
East of England +21 6 - -
Hertfordshire 0 6 - -
West Midlands -22 6 £45,000 -
South East +12 4 £40,000 -8.57%
North West - 4 £40,000 -
City of London +29 3 £62,500 +19.04%
Cheshire - 3 £40,000 -
Solihull - 3 £57,500 -
Kent - 2 £30,000 -
Nottinghamshire - 2 £45,750 -
Nottingham - 2 £45,750 -
Coventry - 2 £36,700 -
Croydon - 2 £46,000 - 2
East Midlands - 2 £45,750 -
Surrey +11 1 £26,000 -49.26%
Hampshire -6 1 £50,000 +11.11%
Southampton -10 1 £50,000 +11.11%
Birmingham -12 1 £34,000 -
South West -20 1 £37,500 +7.14%
Bristol - 1 £37,500 -
Chorley - 1 £30,000 -
Orpington - 1 £30,000 -
Portsmouth - 1 £50,000 -
Lancashire - 1 £30,000 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 58 (67.44%) ITIL
2 28 (32.56%) Windows
2 28 (32.56%) SLA
3 21 (24.42%) Service Delivery
4 18 (20.93%) MS Office
5 15 (17.44%) Microsoft
6 14 (16.28%) Active Directory
7 13 (15.12%) VMware
8 12 (13.95%) Windows 7
8 12 (13.95%) MS Excel
9 11 (12.79%) ITIL Certification
9 11 (12.79%) People Management
10 10 (11.63%) Law
10 10 (11.63%) Legal
11 9 (10.47%) Performance Management
11 9 (10.47%) MS Exchange
12 8 (9.30%) Finance
12 8 (9.30%) Retail
12 8 (9.30%) Degree
12 8 (9.30%) Line Management
13 7 (8.14%) ITIL V3
13 7 (8.14%) VMware Infrastructure
13 7 (8.14%) Continuous Improvement
13 7 (8.14%) Telecoms
13 7 (8.14%) Change Management
13 7 (8.14%) SQL Server
14 6 (6.98%) Risk Management
14 6 (6.98%) Root Cause Analysis
14 6 (6.98%) Windows Server 2008
15 5 (5.81%) Windows Vista

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.47%) MS Exchange
2 4 (4.65%) WorkSite
2 4 (4.65%) Exchange Server 2010
3 2 (2.33%) Blackberry Enterprise Server
4 1 (1.16%) SharePoint
Applications
1 18 (20.93%) MS Office
2 12 (13.95%) MS Excel
3 4 (4.65%) MS Visio
4 1 (1.16%) MS PowerPoint
Business Applications
1 2 (2.33%) SAP BPC
2 1 (1.16%) Oracle Payables
2 1 (1.16%) Oracle Receivables
2 1 (1.16%) Oracle Assets
2 1 (1.16%) SAP SD
2 1 (1.16%) Oracle EBS
2 1 (1.16%) Oracle General Ledger
2 1 (1.16%) Oracle EBS R12
Communications & Networking
1 5 (5.81%) WAN
1 5 (5.81%) Internet
2 4 (4.65%) Firewall
3 3 (3.49%) LAN
4 2 (2.33%) VoIP
4 2 (2.33%) SAN
4 2 (2.33%) TACACS
5 1 (1.16%) MPLS
5 1 (1.16%) VPN
Database & Business Intelligence
1 7 (8.14%) SQL Server
2 2 (2.33%) SAP BW
3 1 (1.16%) SQLPlus
3 1 (1.16%) Oracle Reports
Development Applications
1 1 (1.16%) Oracle Forms
General
1 10 (11.63%) Law
1 10 (11.63%) Legal
2 8 (9.30%) Finance
2 8 (9.30%) Retail
3 7 (8.14%) Telecoms
4 5 (5.81%) Banking
5 4 (4.65%) Investment Banking
6 3 (3.49%) Marketing
7 2 (2.33%) Front Office
8 1 (1.16%) Games
Miscellaneous
1 4 (4.65%) Foreign Exchange (FX)
1 4 (4.65%) Blackberry
1 4 (4.65%) Equities
1 4 (4.65%) Hedge funds
1 4 (4.65%) Analytical Skills
2 1 (1.16%) Fat Client
2 1 (1.16%) Video Conferencing
2 1 (1.16%) Data Extraction
2 1 (1.16%) Management Information System
2 1 (1.16%) Mobile Games
2 1 (1.16%) EPoS
2 1 (1.16%) Thin Client
Operating Systems
1 28 (32.56%) Windows
2 12 (13.95%) Windows 7
3 6 (6.98%) Windows Server 2008
4 5 (5.81%) Windows Vista
5 2 (2.33%) Linux
5 2 (2.33%) Windows Server 2012
6 1 (1.16%) Mac OS X
6 1 (1.16%) UNIX
Processes & Methodologies
1 58 (67.44%) ITIL
2 21 (24.42%) Service Delivery
3 11 (12.79%) People Management
4 9 (10.47%) Performance Management
5 8 (9.30%) Line Management
6 7 (8.14%) ITIL V3
6 7 (8.14%) Continuous Improvement
6 7 (8.14%) Change Management
7 6 (6.98%) Risk Management
7 6 (6.98%) Root Cause Analysis
8 5 (5.81%) Service Desk Management
8 5 (5.81%) Low Latency
8 5 (5.81%) Problem Management
8 5 (5.81%) Mentoring
8 5 (5.81%) Incident Management
8 5 (5.81%) Service Management
9 4 (4.65%) CRM
9 4 (4.65%) Stakeholder Management
9 4 (4.65%) Time Management
9 4 (4.65%) Ultra-Low Latency
Programming Languages
1 2 (2.33%) SQL
Qualifications
1 11 (12.79%) ITIL Certification
2 8 (9.30%) Degree
3 5 (5.81%) CCNA
3 5 (5.81%) Cisco Certification
4 1 (1.16%) ITIL Foundation Certificate
4 1 (1.16%) MCP
Quality Assurance & Compliance
1 28 (32.56%) SLA
2 1 (1.16%) QA
System Software
1 14 (16.28%) Active Directory
2 7 (8.14%) VMware Infrastructure
Systems Management
1 1 (1.16%) Tivoli
1 1 (1.16%) Tivoli Storage Manager
1 1 (1.16%) ITRS Geneos
Vendors
1 15 (17.44%) Microsoft
2 13 (15.12%) VMware
3 5 (5.81%) ServiceNow
4 3 (3.49%) SolarWinds
4 3 (3.49%) Salesforce.com
4 3 (3.49%) Sophos
4 3 (3.49%) Citrix
5 2 (2.33%) SAP
5 2 (2.33%) Cisco
5 2 (2.33%) Apple
6 1 (1.16%) Oracle
6 1 (1.16%) IBM
6 1 (1.16%) Avaya
6 1 (1.16%) Juniper
6 1 (1.16%) CA
6 1 (1.16%) Epicor
6 1 (1.16%) LANDesk
Croydon, Surrey
Senitor Associates
Salary: £37000 per annum
Posted: 4 days ago
Croydon
Recruitment Genius
Salary: £34000 - £37500 per annum
Posted: 13 days ago