The statistics below represent IT jobs advertised across the UK that had Help Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 911 932 956
Rank change year-on-year
+21 +24
Permanent jobs requiring a Help Desk Manager 33 41 55
As % of all permanent IT jobs located in the UK 0.032% 0.037% 0.045%
As % of the Job Titles category 0.033% 0.039% 0.047%
Number of salaries quoted 29 34 50
Median salary £40,000 £42,500 £38,500
Median salary % change year-on-year
-5.88% +10.38%
90% offered a salary of more than £27,200 £32,500 £28,450
10% offered a salary of more than £52,000 £56,500 £52,500
UK excluding London median salary £48,000 £40,000 £38,500
% change year-on-year
+20.00% +3.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99004 106428 116772
As % of all permanent IT jobs located in the UK 96.24% 96.46% 96.44%
Number of salaries quoted 83229 86820 94728
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Manager
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Manager in the job title.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 3 May 2016 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 25 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 32 £40,000 -5.88% 3
London -1 11 £40,000 -5.88% 2
South East +28 8 £48,500 +14.11% 1
East of England +16 8 £48,750 -
Oxfordshire - 7 £48,500 - 1
Abingdon - 6 £48,500 -
City of London +60 4 £50,500 -19.20% 2
Hertfordshire +13 4 £48,750 -
Cambridgeshire - 4 - -
Cambridge - 4 - -
West Midlands -22 3 £28,500 -36.66%
Staffordshire - 2 £28,500 -
Lichfield - 2 £28,500 -
Wembley - 2 £27,500 -
East Midlands +10 1 £35,000 -23.49%
Nottingham +8 1 £35,000 -23.49%
Nottinghamshire +1 1 £35,000 -23.49%
East Sussex - 1 £39,500 -
Somerset - 1 £37,500 -
South West - 1 £37,500 -
Street - 1 £37,500 -
Hove - 1 £39,500 -
Wimbledon - 1 £22,000 -
Edinburgh - 1 £42,500 - 2
Scotland - 1 £42,500 - 2

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 3 May 2016, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Manager in the job title.

1 33 (47.83%) ITIL
2 24 (34.78%) Windows
3 22 (31.88%) SLA
3 22 (31.88%) Service Delivery
4 20 (28.99%) Microsoft
5 18 (26.09%) Active Directory
6 15 (21.74%) Windows Server 2012
7 14 (20.29%) Windows Server
8 13 (18.84%) Line Management
8 13 (18.84%) People Management
8 13 (18.84%) Coaching
9 12 (17.39%) Finance
10 11 (15.94%) Hyper-V
10 11 (15.94%) Mentoring
11 10 (14.49%) Analytical Skills
11 10 (14.49%) ITIL Certification
11 10 (14.49%) C
12 9 (13.04%) Windows Server 2003
13 8 (11.59%) Firewall
13 8 (11.59%) Problem Management
14 7 (10.14%) Windows 7
14 7 (10.14%) Windows Server 2008
14 7 (10.14%) MS Office
14 7 (10.14%) DNS
14 7 (10.14%) Skype for Business
15 6 (8.70%) DHCP
15 6 (8.70%) TCP/IP
15 6 (8.70%) Change Management
15 6 (8.70%) Business Continuity
15 6 (8.70%) Information Security

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.14%) Skype for Business
2 1 (1.45%) Apache
2 1 (1.45%) Blackberry Enterprise Server
2 1 (1.45%) JBoss
Applications
1 7 (10.14%) MS Office
2 3 (4.35%) MS Excel
3 1 (1.45%) MS Project
Business Applications
1 2 (2.90%) Dynamics CRM
Cloud Services
1 1 (1.45%) Amazon AWS
1 1 (1.45%) Amazon EC2
1 1 (1.45%) Amazon ELB
1 1 (1.45%) Amazon S3
1 1 (1.45%) Amazon SQS
1 1 (1.45%) Office 365
1 1 (1.45%) Route 53
1 1 (1.45%) Virtual Private Cloud
Communications & Networking
1 8 (11.59%) Firewall
2 7 (10.14%) DNS
3 6 (8.70%) DHCP
3 6 (8.70%) TCP/IP
4 5 (7.25%) Broadband
4 5 (7.25%) LAN
4 5 (7.25%) VPN
4 5 (7.25%) WAN
5 4 (5.80%) VoIP
6 3 (4.35%) Cisco IOS
6 3 (4.35%) Skype
7 1 (1.45%) SMTP
Database & Business Intelligence
1 5 (7.25%) SQL Server
2 1 (1.45%) Amazon RDS
2 1 (1.45%) MySQL
Development Applications
1 1 (1.45%) Bitbucket
1 1 (1.45%) Git (software)
1 1 (1.45%) Jenkins
1 1 (1.45%) JIRA
General
1 12 (17.39%) Finance
2 5 (7.25%) Legal
3 3 (4.35%) Law
4 1 (1.45%) Manufacturing
4 1 (1.45%) Marketing
4 1 (1.45%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.90%) COM
Miscellaneous
1 10 (14.49%) Analytical Skills
2 5 (7.25%) Computer Science
3 4 (5.80%) Blackberry
4 3 (4.35%) Statistics
5 2 (2.90%) Driving Licence
5 2 (2.90%) Enterprise Software
5 2 (2.90%) Social Media
6 1 (1.45%) Data Protection Act
6 1 (1.45%) Digital Media
6 1 (1.45%) Management Information System
6 1 (1.45%) Performance Metrics
Operating Systems
1 24 (34.78%) Windows
2 15 (21.74%) Windows Server 2012
3 14 (20.29%) Windows Server
4 9 (13.04%) Windows Server 2003
5 7 (10.14%) Windows 7
5 7 (10.14%) Windows Server 2008
6 5 (7.25%) Windows 10
7 4 (5.80%) Android
8 3 (4.35%) Linux
9 1 (1.45%) CentOS
9 1 (1.45%) Mac OS X
9 1 (1.45%) Red Hat Enterprise Linux
9 1 (1.45%) Windows 8
Processes & Methodologies
1 33 (47.83%) ITIL
2 22 (31.88%) Service Delivery
3 13 (18.84%) Coaching
3 13 (18.84%) Line Management
3 13 (18.84%) People Management
4 11 (15.94%) Mentoring
5 8 (11.59%) Problem Management
6 6 (8.70%) Business Continuity
6 6 (8.70%) Change Management
6 6 (8.70%) Information Security
6 6 (8.70%) Resource Management
7 5 (7.25%) Disaster Recovery
7 5 (7.25%) Server Virtualisation
8 4 (5.80%) Incident Management
8 4 (5.80%) Network Monitoring
8 4 (5.80%) PRINCE2
9 3 (4.35%) Continuous Improvement
9 3 (4.35%) Document Management
9 3 (4.35%) E-Commerce
9 3 (4.35%) Service Management
Programming Languages
1 10 (14.49%) C
Qualifications
1 10 (14.49%) ITIL Certification
2 6 (8.70%) Degree
3 4 (5.80%) CCNA
3 4 (5.80%) Cisco Certification
3 4 (5.80%) HND
3 4 (5.80%) MCSE
3 4 (5.80%) Microsoft Certification
4 1 (1.45%) DV Cleared
4 1 (1.45%) ITIL Foundation Certificate
4 1 (1.45%) PRINCE2 Certification
4 1 (1.45%) RHCE
4 1 (1.45%) RHCSA
4 1 (1.45%) Security Cleared
Quality Assurance & Compliance
1 22 (31.88%) SLA
2 6 (8.70%) ISO/IEC 27001
3 1 (1.45%) QA
System Software
1 18 (26.09%) Active Directory
2 11 (15.94%) Hyper-V
3 1 (1.45%) Postfix
3 1 (1.45%) VMware Infrastructure
Systems Management
1 4 (5.80%) SCCM
2 2 (2.90%) Backup Exec
Vendors
1 20 (28.99%) Microsoft
2 5 (7.25%) Cisco
3 4 (5.80%) HP
4 2 (2.90%) Facebook
4 2 (2.90%) MobileIron
5 1 (1.45%) Citrix
5 1 (1.45%) Juniper
5 1 (1.45%) Salesforce.com
5 1 (1.45%) ServiceNow
5 1 (1.45%) Varonis
5 1 (1.45%) VMware
Edinburgh, Midlothian
Pesaro
Salary: From £40,000 to £45,000 per annum Flex Benefits Package
Posted: 5 days ago
City of London
Venturi
Salary: £55000 - £65000 per annum + bonus and benefits
Posted: 18 days ago
Oxfordshire
Hays Specialist Recruitment
Salary: £25000.00 - £35000 per annum + Benefits
Posted: 20 days ago
City of London
Venturi
Salary: £70000 - £80000.00 per annum + bonus and full benefits
Posted: 25 days ago