The statistics below represent IT jobs advertised across the UK that had Help Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 835 945 953
Rank change year-on-year
+110 +8
Permanent jobs requiring a Help Desk Manager 46 29 41
As % of all permanent IT jobs located in the UK 0.051% 0.027% 0.036%
As % of the Job Titles category 0.053% 0.028% 0.037%
Number of salaries quoted 46 26 33
Median salary £36,250 £35,500 £35,000
Median salary % change year-on-year
+2.11% +1.42%
90% offered a salary of more than £26,750 £28,250 £34,700
10% offered a salary of more than £50,000 £43,750 £45,750
UK excluding London median salary £36,250 £35,000 £35,000
% change year-on-year
+3.57% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Manager
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Manager in the job title.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 8 December 2016 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +88 42 £35,625 +0.35%
South East +80 19 £36,250 -5.84%
East of England +5 12 £31,250 -7.40%
Surrey +32 7 £35,000 -9.67%
Hertfordshire +4 7 £26,000 -35.00%
Berkshire +55 5 £32,500 -
London +41 5 £45,000 +9.09%
Hampshire +11 5 £36,250 -5.84%
Epsom - 5 £32,500 -
Portsmouth - 5 £36,250 -
East Midlands +6 3 £32,500 +16.07%
Nottinghamshire +1 3 £32,500 +16.07%
Nottingham -4 3 £32,500 +16.07%
Newport - 3 £40,000 -
Cambridge - 3 £40,000 -
Cambridgeshire - 3 £40,000 -
South Wales - 3 £40,000 -
Wales - 3 £40,000 -
South West +11 2 £33,500 +21.81%
Essex - 2 £37,500 -
Slough - 2 £51,250 -
Reading +36 1 £32,500 -
City of London +25 1 £50,000 +33.33%
Manchester -11 1 £50,500 +48.52%
Gloucestershire -13 1 £32,500 +18.18%
North West -19 1 £50,500 +48.52%
West Sussex - 1 £50,000 -
Somerset - 1 £34,500 -
Buckinghamshire - 1 £45,000 -
Bracknell - 1 £32,500 -

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Manager in the job title.

1 35 (50.00%) Windows
2 34 (48.57%) ITIL
3 33 (47.14%) Active Directory
4 24 (34.29%) Microsoft
5 23 (32.86%) MS Office
5 23 (32.86%) Windows Server
6 20 (28.57%) Service Delivery
7 18 (25.71%) SLA
8 15 (21.43%) MS Excel
8 15 (21.43%) MS Exchange
8 15 (21.43%) Finance
9 11 (15.71%) ITIL Certification
9 11 (15.71%) Windows 7
9 11 (15.71%) Line Management
10 10 (14.29%) WAN
11 9 (12.86%) Citrix
11 9 (12.86%) Microsoft Certification
11 9 (12.86%) Ticket Management
12 8 (11.43%) Windows Server 2012
12 8 (11.43%) Change Management
12 8 (11.43%) VMware
12 8 (11.43%) Hyper-V
13 7 (10.00%) Document Management
13 7 (10.00%) Performance Management
13 7 (10.00%) Mac OS
13 7 (10.00%) Exchange Server 2010
13 7 (10.00%) Apple iOS
13 7 (10.00%) Sarbanes-Oxley
13 7 (10.00%) Case Management
14 6 (8.57%) MCP

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (21.43%) MS Exchange
2 7 (10.00%) Exchange Server 2010
3 1 (1.43%) IIS
3 1 (1.43%) SharePoint
3 1 (1.43%) Skype for Business
Applications
1 23 (32.86%) MS Office
2 15 (21.43%) MS Excel
Business Applications
1 4 (5.71%) SAP Oil and Gas
Cloud Services
1 5 (7.14%) Office 365
2 3 (4.29%) Amazon AWS
2 3 (4.29%) Microsoft Azure
Communications & Networking
1 10 (14.29%) WAN
2 3 (4.29%) Firewall
2 3 (4.29%) IPsec
2 3 (4.29%) LAN
2 3 (4.29%) SSL
2 3 (4.29%) TCP/IP
2 3 (4.29%) VPN
3 1 (1.43%) Internet
3 1 (1.43%) Skype
3 1 (1.43%) VoIP
Database & Business Intelligence
1 4 (5.71%) SQL Server
2 3 (4.29%) SQL Server 2008
2 3 (4.29%) SQL Server 2012
Development Applications
1 1 (1.43%) JIRA
General
1 15 (21.43%) Finance
2 5 (7.14%) Marketing
2 5 (7.14%) Telecoms
3 4 (5.71%) Electronics
3 4 (5.71%) Manufacturing
4 3 (4.29%) Retail
5 1 (1.43%) Banking
5 1 (1.43%) Games
Miscellaneous
1 3 (4.29%) Analytical Skills
2 2 (2.86%) Statistics
2 2 (2.86%) Virtual Team
3 1 (1.43%) Client/Server
3 1 (1.43%) Driving Licence
3 1 (1.43%) Fat Client
3 1 (1.43%) iPhone
3 1 (1.43%) Thin Client
Operating Systems
1 35 (50.00%) Windows
2 23 (32.86%) Windows Server
3 11 (15.71%) Windows 7
4 8 (11.43%) Windows Server 2012
5 7 (10.00%) Apple iOS
5 7 (10.00%) Mac OS
6 3 (4.29%) Windows 10
6 3 (4.29%) Windows 8
7 2 (2.86%) Windows XP
8 1 (1.43%) Android
8 1 (1.43%) Windows Phone
8 1 (1.43%) Windows Server 2008
Processes & Methodologies
1 34 (48.57%) ITIL
2 20 (28.57%) Service Delivery
3 11 (15.71%) Line Management
4 9 (12.86%) Ticket Management
5 8 (11.43%) Change Management
6 7 (10.00%) Case Management
6 7 (10.00%) Document Management
6 7 (10.00%) Performance Management
7 5 (7.14%) Coaching
7 5 (7.14%) Digital Marketing
7 5 (7.14%) Mentoring
8 4 (5.71%) Business Intelligence
8 4 (5.71%) Programme Management
9 3 (4.29%) Network Monitoring
9 3 (4.29%) Problem Management
9 3 (4.29%) Project Management
9 3 (4.29%) Service Desk Management
9 3 (4.29%) Service Management
9 3 (4.29%) Stakeholder Management
10 2 (2.86%) Virtual Team Management
Programming Languages
1 3 (4.29%) SQL
2 2 (2.86%) C
Qualifications
1 11 (15.71%) ITIL Certification
2 9 (12.86%) Microsoft Certification
3 6 (8.57%) MCP
3 6 (8.57%) MCTS
4 4 (5.71%) Degree
5 3 (4.29%) MCSA
5 3 (4.29%) MCSE
6 2 (2.86%) SC Cleared
6 2 (2.86%) Security Cleared
Quality Assurance & Compliance
1 18 (25.71%) SLA
2 7 (10.00%) Sarbanes-Oxley
3 2 (2.86%) QA
4 1 (1.43%) ISO/IEC 27001
System Software
1 33 (47.14%) Active Directory
2 8 (11.43%) Hyper-V
3 5 (7.14%) VMware Infrastructure
Vendors
1 24 (34.29%) Microsoft
2 9 (12.86%) Citrix
3 8 (11.43%) VMware
4 4 (5.71%) SAP
5 3 (4.29%) Apple
5 3 (4.29%) Cisco
5 3 (4.29%) NetApp
6 2 (2.86%) ServiceNow
7 1 (1.43%) Adobe
7 1 (1.43%) NetSuite
7 1 (1.43%) Remedy
7 1 (1.43%) Salesforce.com