The first table below looks at the demand for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Help Desk Manager
Rank 871 848 861
Rank change year-on-year
-23 +13
Permanent jobs requiring a Help Desk Manager 36 21 43
As % of all permanent IT jobs located in the UK 0.031% 0.019% 0.036%
As % of the Job Titles category 0.033% 0.020% 0.038%
Number of salaries quoted 31 20 36
Average salary £35,000 £36,250 £37,500
Average salary % change year-on-year
-3.44% -3.33%
90% offered a salary of more than £27,500 £30,000 £31,000
10% offered a salary of more than £47,500 £60,000 £47,500
UK excluding London average salary £35,000 £37,500 £35,000
% change year-on-year
-6.66% +7.14%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110361 102490 112133
As % of all permanent IT jobs located in the UK 94.41% 94.27% 95.11%
Number of salaries quoted 90061 84895 96093
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 29 July 2014 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 27 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 34 £35,000 -3.44% 4
London -15 15 £41,250 +37.50% 1
East of England - 9 £35,000 -
Cambridge - 6 £29,500 -
Cambridgeshire - 6 £29,500 -
City of London - 5 £45,000 - 1
South East +1 4 £27,500 -26.66% 1
Surrey - 4 £27,500 -
Hertfordshire - 3 £35,000 -
North West -3 2 £46,250 +42.30% 1
Cheshire -8 2 £46,250 +60.86%
Stevenage - 2 £35,000 -
Chester - 2 £46,250 -
East Midlands -1 1 £35,000 +3.70%
Tyne and Wear -5 1 £42,500 -
Newcastle upon Tyne -7 1 £42,500 -
Leicester -8 1 £35,000 +7.69%
North East -8 1 £42,500 -
Leicestershire -9 1 £35,000 +3.70%
South West -14 1 £35,000 -41.66%
West Midlands - 1 - - 1
Somerset - 1 £35,000 -
Taunton - 1 £35,000 -
Birmingham - 1 - -
Bromley - 1 £90,000 -
Enfield - 1 £25,000 -
Leatherhead - 1 £27,500 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 44 (58.67%) Windows
2 29 (38.67%) ITIL
2 29 (38.67%) Microsoft
3 21 (28.00%) Active Directory
4 20 (26.67%) VMware
5 17 (22.67%) VMware Infrastructure
6 16 (21.33%) Citrix
6 16 (21.33%) MS Office
7 12 (16.00%) MS Exchange
7 12 (16.00%) Finance
8 11 (14.67%) Google
8 11 (14.67%) Salesforce.com
8 11 (14.67%) Windows 7
8 11 (14.67%) Google Apps
9 10 (13.33%) Windows Server 2008
9 10 (13.33%) Amazon AWS
9 10 (13.33%) Zoho
9 10 (13.33%) Web Services
10 9 (12.00%) Windows XP
10 9 (12.00%) MS Excel
10 9 (12.00%) Cisco
11 8 (10.67%) Service Delivery
11 8 (10.67%) SLA
11 8 (10.67%) SQL
11 8 (10.67%) SaaS
11 8 (10.67%) Cloud Computing
12 7 (9.33%) Office 365
12 7 (9.33%) ITIL Certification
12 7 (9.33%) Apple
12 7 (9.33%) Firewall

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.00%) MS Exchange
2 4 (5.33%) SharePoint
2 4 (5.33%) Exchange Server 2010
3 3 (4.00%) Lync
4 2 (2.67%) Exchange Server 2007
4 2 (2.67%) SharePoint 2010
5 1 (1.33%) Blackberry Enterprise Server
5 1 (1.33%) IIS
5 1 (1.33%) IBM Notes
5 1 (1.33%) Lotus Domino
Applications
1 16 (21.33%) MS Office
2 9 (12.00%) MS Excel
Business Applications
1 3 (4.00%) SAP R/3
1 3 (4.00%) SAP BPC
2 1 (1.33%) SAP Oil and Gas
Cloud Services
1 11 (14.67%) Google Apps
2 10 (13.33%) Amazon AWS
3 8 (10.67%) SaaS
3 8 (10.67%) Cloud Computing
4 7 (9.33%) Office 365
5 1 (1.33%) Microsoft Azure
Communications & Networking
1 7 (9.33%) Firewall
1 7 (9.33%) Wireless
2 6 (8.00%) VoIP
3 5 (6.67%) WAN
3 5 (6.67%) TCP/IP
4 4 (5.33%) Broadband
4 4 (5.33%) LAN
5 3 (4.00%) DNS
5 3 (4.00%) SAN
6 2 (2.67%) VPN
7 1 (1.33%) DHCP
7 1 (1.33%) FTP
7 1 (1.33%) MPLS
7 1 (1.33%) IP Telephony
7 1 (1.33%) Cisco ASA
7 1 (1.33%) Fibre Channel
7 1 (1.33%) Cisco Nexus
7 1 (1.33%) Cisco ISE
Database & Business Intelligence
1 6 (8.00%) SQL Server
2 3 (4.00%) SAP BW
General
1 12 (16.00%) Finance
2 5 (6.67%) Telecoms
2 5 (6.67%) Marketing
3 2 (2.67%) Legal
3 2 (2.67%) Advertising
3 2 (2.67%) Banking
3 2 (2.67%) Local Government
4 1 (1.33%) Wholesale Banking
4 1 (1.33%) Manufacturing
4 1 (1.33%) Electronics
Libraries, Frameworks & Software Standards
1 10 (13.33%) Web Services
2 2 (2.67%) .NET
3 1 (1.33%) HTML
3 1 (1.33%) MSMQ
Miscellaneous
1 4 (5.33%) NHS
2 3 (4.00%) Blackberry
2 3 (4.00%) PACS
2 3 (4.00%) CMDB
3 2 (2.67%) Management Information System
3 2 (2.67%) IVR
4 1 (1.33%) DTV
4 1 (1.33%) iPhone
4 1 (1.33%) iPad
4 1 (1.33%) Computer Science
Operating Systems
1 44 (58.67%) Windows
2 11 (14.67%) Windows 7
3 10 (13.33%) Windows Server 2008
4 9 (12.00%) Windows XP
5 5 (6.67%) Mac OS X
5 5 (6.67%) Windows Server 2003
5 5 (6.67%) Windows 8
6 2 (2.67%) Windows Server 2012
6 2 (2.67%) UNIX
6 2 (2.67%) Windows Vista
6 2 (2.67%) Mac OS X Server
7 1 (1.33%) Android
7 1 (1.33%) Windows Mobile
7 1 (1.33%) Windows CE
7 1 (1.33%) Linux
7 1 (1.33%) Apple iOS
Processes & Methodologies
1 29 (38.67%) ITIL
2 8 (10.67%) Service Delivery
3 7 (9.33%) Incident Management
4 6 (8.00%) Service Management
5 5 (6.67%) Asset Management
5 5 (6.67%) Root Cause Analysis
6 4 (5.33%) Mobile Device Management
6 4 (5.33%) Problem Management
6 4 (5.33%) Digital Marketing
7 3 (4.00%) Cost-Benefit Analysis
7 3 (4.00%) ITSM
7 3 (4.00%) PRINCE2
7 3 (4.00%) Project Management
8 2 (2.67%) CAD
8 2 (2.67%) Customer Intelligence
8 2 (2.67%) Migration
8 2 (2.67%) Stakeholder Management
8 2 (2.67%) Change Management
8 2 (2.67%) Change Control
8 2 (2.67%) Time Management
Programming Languages
1 8 (10.67%) SQL
2 2 (2.67%) Shell Script
2 2 (2.67%) Bash Shell
3 1 (1.33%) T-SQL
3 1 (1.33%) C
Qualifications
1 7 (9.33%) ITIL Certification
2 6 (8.00%) Degree
3 4 (5.33%) CCNA
3 4 (5.33%) Cisco Certification
4 3 (4.00%) Microsoft Certification
4 3 (4.00%) MCSE
5 2 (2.67%) ACTC
6 1 (1.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (10.67%) SLA
System Software
1 21 (28.00%) Active Directory
2 17 (22.67%) VMware Infrastructure
3 2 (2.67%) Kerio MailServer
3 2 (2.67%) VMware ESX
Systems Management
1 2 (2.67%) SCCM
1 2 (2.67%) Cisco UCCX
2 1 (1.33%) Backup Exec
Vendors
1 29 (38.67%) Microsoft
2 20 (26.67%) VMware
3 16 (21.33%) Citrix
4 11 (14.67%) Salesforce.com
4 11 (14.67%) Google
5 10 (13.33%) Zoho
6 9 (12.00%) Cisco
7 7 (9.33%) Apple
8 4 (5.33%) Fortinet
8 4 (5.33%) SAP
9 3 (4.00%) HP
10 2 (2.67%) Dell
10 2 (2.67%) Adobe
10 2 (2.67%) SonicWALL
10 2 (2.67%) Draytek
10 2 (2.67%) Kerio
10 2 (2.67%) Symantec
10 2 (2.67%) Mitel
11 1 (1.33%) Altiris
11 1 (1.33%) Sophos
City, London
Ashdown IT
Salary: £45000 per annum + pension,medical
Posted: 5 days ago
Telford, Shropshire
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 6 days ago
Manchester, Cheshire, Lancashire
Actis Recruitment Ltd
Salary: to £45,000 + excellent bens
Posted: 20 days ago