The statistics below represent IT jobs advertised across the UK that had Help Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Help Desk Manager
Rank 877 934 958
Rank change year-on-year
+57 +24
Permanent jobs requiring a Help Desk Manager 22 43 36
As % of all permanent IT jobs located in the UK 0.023% 0.039% 0.031%
As % of the Job Titles category 0.024% 0.041% 0.032%
Number of salaries quoted 18 41 30
Median salary £36,250 £45,000 £42,500
Median salary % change year-on-year
-19.44% +5.88%
90% offered a salary of more than £26,000 £34,180 £27,500
10% offered a salary of more than £55,000 £62,500 £56,500
UK excluding London median salary £31,250 £35,000 £35,000
% change year-on-year
-10.71% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
92868 105229 112076
As % of all permanent IT jobs located in the UK 96.34% 96.21% 96.45%
Number of salaries quoted 78150 87307 90374
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Manager
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Manager in the job title.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 28 August 2016 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 22 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +45 21 £37,500 -16.66% 5
South East +29 10 £32,500 -15.58% 2
London +26 7 £42,500 -12.82% 3
Surrey +33 6 £31,250 -10.71% 2
Leatherhead +20 3 £30,000 +5.26%
East of England +10 2 £26,000 -35.00%
Berkshire - 2 - -
Bracknell - 2 - -
Epsom - 2 £35,000 - 2
Hertfordshire - 2 £26,000 -
City of London +47 1 £55,000 -10.20%
East Midlands +8 1 £60,000 +100.00%
West Midlands -3 1 £37,500 +9.71%
West Sussex - 1 £45,000 -
Bridgend - 1 £22,500 -
South Wales - 1 £22,500 -
Staffordshire - 1 £37,500 -
Stoke-on-Trent - 1 £37,500 -
East Sussex - 1 - -
Woking - 1 £47,500 -
Northamptonshire - 1 £60,000 -
Wales - 1 £22,500 -

Help Desk Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 28 August 2016, Help Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Manager in the job title.

1 20 (42.55%) ITIL
2 19 (40.43%) MS Office
2 19 (40.43%) Windows
3 18 (38.30%) Microsoft
4 14 (29.79%) Active Directory
5 12 (25.53%) Line Management
6 11 (23.40%) Service Delivery
6 11 (23.40%) MS Excel
7 10 (21.28%) Finance
8 8 (17.02%) MS Exchange
9 7 (14.89%) Citrix
9 7 (14.89%) SLA
9 7 (14.89%) Firewall
9 7 (14.89%) Coaching
9 7 (14.89%) Windows 7
9 7 (14.89%) Windows Server
10 6 (12.77%) Windows Server 2012
11 5 (10.64%) Analytical Skills
11 5 (10.64%) People Management
11 5 (10.64%) Mentoring
11 5 (10.64%) Degree
11 5 (10.64%) Android
11 5 (10.64%) Change Management
12 4 (8.51%) Blackberry
12 4 (8.51%) VMware
12 4 (8.51%) Cisco
12 4 (8.51%) VPN
12 4 (8.51%) HP
12 4 (8.51%) HND
12 4 (8.51%) Hyper-V

Help Desk Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.02%) MS Exchange
2 4 (8.51%) Skype for Business
3 2 (4.26%) Exchange Server 2010
4 1 (2.13%) Blackberry Enterprise Server
4 1 (2.13%) Exchange Server 2007
4 1 (2.13%) SharePoint
Applications
1 19 (40.43%) MS Office
2 11 (23.40%) MS Excel
Business Applications
1 1 (2.13%) SAP HR
Cloud Services
1 3 (6.38%) Amazon AWS
1 3 (6.38%) Microsoft Azure
2 1 (2.13%) Office 365
Communications & Networking
1 7 (14.89%) Firewall
2 4 (8.51%) Skype
2 4 (8.51%) VPN
3 3 (6.38%) Cisco IOS
4 2 (4.26%) Broadband
4 2 (4.26%) WAN
5 1 (2.13%) Internet
5 1 (2.13%) LAN
5 1 (2.13%) SMTP
5 1 (2.13%) VoIP
Database & Business Intelligence
1 1 (2.13%) SQL Server
General
1 10 (21.28%) Finance
2 3 (6.38%) Law
2 3 (6.38%) Legal
3 1 (2.13%) Advertising
3 1 (2.13%) Marketing
3 1 (2.13%) Retail
Miscellaneous
1 5 (10.64%) Analytical Skills
2 4 (8.51%) Blackberry
2 4 (8.51%) Computer Science
3 1 (2.13%) iPhone
3 1 (2.13%) Performance Metrics
3 1 (2.13%) Virtual Team
Operating Systems
1 19 (40.43%) Windows
2 7 (14.89%) Windows 7
2 7 (14.89%) Windows Server
3 6 (12.77%) Windows Server 2012
4 5 (10.64%) Android
5 4 (8.51%) Windows 8
6 3 (6.38%) Windows 10
6 3 (6.38%) Windows XP
7 2 (4.26%) Apple iOS
7 2 (4.26%) Mac OS
8 1 (2.13%) Windows Phone
Processes & Methodologies
1 20 (42.55%) ITIL
2 12 (25.53%) Line Management
3 11 (23.40%) Service Delivery
4 7 (14.89%) Coaching
5 5 (10.64%) Change Management
5 5 (10.64%) Mentoring
5 5 (10.64%) People Management
6 4 (8.51%) Document Management
7 3 (6.38%) Continuous Improvement
7 3 (6.38%) Incident Management
7 3 (6.38%) Network Monitoring
7 3 (6.38%) Supplier Management
8 2 (4.26%) Case Management
8 2 (4.26%) ITSM
8 2 (4.26%) Practice Management
8 2 (4.26%) Ticket Management
9 1 (2.13%) Information Security
9 1 (2.13%) PRINCE2
9 1 (2.13%) Project Management
9 1 (2.13%) Stakeholder Management
Programming Languages
1 2 (4.26%) C
1 2 (4.26%) SQL
Qualifications
1 5 (10.64%) Degree
2 4 (8.51%) HND
3 2 (4.26%) A+ Certification
3 2 (4.26%) SC Cleared
3 2 (4.26%) Security Cleared
4 1 (2.13%) CIPD
4 1 (2.13%) ITIL Certification
4 1 (2.13%) MCP
4 1 (2.13%) MCTS
4 1 (2.13%) Microsoft Certification
Quality Assurance & Compliance
1 7 (14.89%) SLA
2 2 (4.26%) QA
2 2 (4.26%) Sarbanes-Oxley
3 1 (2.13%) ISO/IEC 27001
System Software
1 14 (29.79%) Active Directory
2 4 (8.51%) Hyper-V
2 4 (8.51%) VMware Infrastructure
Vendors
1 18 (38.30%) Microsoft
2 7 (14.89%) Citrix
3 4 (8.51%) Cisco
3 4 (8.51%) HP
3 4 (8.51%) ServiceNow
3 4 (8.51%) VMware
4 3 (6.38%) Apple
5 2 (4.26%) MobileIron
6 1 (2.13%) Adobe
6 1 (2.13%) Remedy
6 1 (2.13%) SAP
Central London / West End
Involved Solutions Ltd
Salary: £0.00 - £40000.00 per annum + Benefits
Posted: 2 days ago
West London
Eaglecliff
Salary: From £30,000 to £38,000 per annum
Posted: 5 days ago
Epsom, Surrey
TTR UK Ltd
Salary: £35000.00 per annum
Posted: 3 days ago
North London
Mint
Salary: £30000 - £40000 per annum + Excellent
Posted: 18 days ago
Epsom
Client Server
Salary: £30k to £35k + benefits
Posted: 24 days ago