The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 849 868 853
Rank change year-on-year
+19 -15
Permanent jobs requiring a Help Desk Manager 34 39 34
As % of all permanent IT jobs located in the UK 0.032% 0.033% 0.031%
As % of the Job Titles category 0.034% 0.035% 0.033%
Number of salaries quoted 27 34 33
Average salary £42,500 £33,990 £37,500
Average salary % change year-on-year
+25.03% -9.36%
90% offered a salary of more than £33,000 £28,150 £31,700
10% offered a salary of more than £57,500 £42,500 £60,000
UK excluding London average salary £38,000 £32,500 £37,500
% change year-on-year
+16.92% -13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 22 May 2015 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 24 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 32 £42,500 +21.42% 1
London +43 12 £42,500 +21.42% 1
Stevenage +21 6 - -
East of England +7 6 - -
Hertfordshire 0 6 - -
West Midlands -3 6 £45,250 -
North West - 4 £40,000 -
City of London +40 3 £62,500 +81.16%
Solihull - 3 £57,500 -
Wolverhampton - 3 £38,000 -
Cheshire - 3 £40,000 -
South East +3 2 £26,000 -38.82%
Surrey +19 1 £26,000 -38.82%
East Midlands - 1 £47,500 -
Kent - 1 - -
Lancashire - 1 £30,000 -
Nottinghamshire - 1 £47,500 -
Dorset - 1 £37,500 -
Nottingham - 1 £47,500 -
Orpington - 1 £30,000 -
Bournemouth - 1 £37,500 -
Chorley - 1 £30,000 -
Croydon - 1 £37,000 -
South West - 1 £37,500 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 57 (70.37%) ITIL
2 28 (34.57%) SLA
3 27 (33.33%) Windows
4 21 (25.93%) Service Delivery
5 16 (19.75%) MS Office
6 15 (18.52%) Active Directory
7 14 (17.28%) VMware
8 13 (16.05%) Microsoft
9 12 (14.81%) Windows 7
10 11 (13.58%) Line Management
10 11 (13.58%) People Management
10 11 (13.58%) Retail
11 10 (12.35%) MS Excel
11 10 (12.35%) Law
11 10 (12.35%) Legal
12 9 (11.11%) MS Exchange
12 9 (11.11%) ITIL Certification
12 9 (11.11%) Performance Management
13 8 (9.88%) VMware Infrastructure
13 8 (9.88%) Finance
14 7 (8.64%) Degree
14 7 (8.64%) Continuous Improvement
14 7 (8.64%) SQL Server
14 7 (8.64%) Telecoms
15 6 (7.41%) Risk Management
15 6 (7.41%) Root Cause Analysis
15 6 (7.41%) Windows Server 2008
15 6 (7.41%) Banking
15 6 (7.41%) ITIL V3
16 5 (6.17%) Windows Vista

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (11.11%) MS Exchange
2 4 (4.94%) Exchange Server 2010
2 4 (4.94%) WorkSite
3 2 (2.47%) Blackberry Enterprise Server
4 1 (1.23%) SharePoint
Applications
1 16 (19.75%) MS Office
2 10 (12.35%) MS Excel
3 4 (4.94%) MS Visio
Business Applications
1 1 (1.23%) Remedy ITSM
1 1 (1.23%) Oracle General Ledger
1 1 (1.23%) Oracle EBS R12
1 1 (1.23%) Oracle Payables
1 1 (1.23%) Oracle Receivables
1 1 (1.23%) Oracle Assets
1 1 (1.23%) Oracle EBS
Communications & Networking
1 5 (6.17%) Internet
1 5 (6.17%) WAN
2 4 (4.94%) Firewall
3 3 (3.70%) LAN
4 2 (2.47%) SAN
4 2 (2.47%) VoIP
4 2 (2.47%) TACACS
5 1 (1.23%) MPLS
5 1 (1.23%) VPN
Database & Business Intelligence
1 7 (8.64%) SQL Server
2 1 (1.23%) SQLPlus
2 1 (1.23%) Oracle Reports
Development Applications
1 1 (1.23%) Oracle Forms
General
1 11 (13.58%) Retail
2 10 (12.35%) Law
2 10 (12.35%) Legal
3 8 (9.88%) Finance
4 7 (8.64%) Telecoms
5 6 (7.41%) Banking
6 5 (6.17%) Front Office
7 4 (4.94%) Investment Banking
8 3 (3.70%) Marketing
Miscellaneous
1 4 (4.94%) Foreign Exchange (FX)
1 4 (4.94%) Blackberry
1 4 (4.94%) Hedge funds
1 4 (4.94%) Equities
2 3 (3.70%) Analytical Skills
3 2 (2.47%) Thin Client
3 2 (2.47%) Fat Client
4 1 (1.23%) Management Information System
4 1 (1.23%) EPoS
Operating Systems
1 27 (33.33%) Windows
2 12 (14.81%) Windows 7
3 6 (7.41%) Windows Server 2008
4 5 (6.17%) Windows Vista
5 2 (2.47%) Linux
5 2 (2.47%) Windows Server 2012
6 1 (1.23%) UNIX
Processes & Methodologies
1 57 (70.37%) ITIL
2 21 (25.93%) Service Delivery
3 11 (13.58%) Line Management
3 11 (13.58%) People Management
4 9 (11.11%) Performance Management
5 7 (8.64%) Continuous Improvement
6 6 (7.41%) Risk Management
6 6 (7.41%) Root Cause Analysis
6 6 (7.41%) ITIL V3
7 5 (6.17%) Mentoring
7 5 (6.17%) Service Desk Management
7 5 (6.17%) Low Latency
8 4 (4.94%) CRM
8 4 (4.94%) Change Management
8 4 (4.94%) Ultra-Low Latency
8 4 (4.94%) Time Management
8 4 (4.94%) Problem Management
9 3 (3.70%) ITSM
9 3 (3.70%) Migration
9 3 (3.70%) Stakeholder Management
Programming Languages
1 2 (2.47%) SQL
Qualifications
1 9 (11.11%) ITIL Certification
2 7 (8.64%) Degree
3 5 (6.17%) CCNA
3 5 (6.17%) Cisco Certification
Quality Assurance & Compliance
1 28 (34.57%) SLA
2 1 (1.23%) QA
System Software
1 15 (18.52%) Active Directory
2 8 (9.88%) VMware Infrastructure
3 1 (1.23%) VMware ESX
Systems Management
1 1 (1.23%) ITRS Geneos
1 1 (1.23%) Tivoli
1 1 (1.23%) Tivoli Storage Manager
Vendors
1 14 (17.28%) VMware
2 13 (16.05%) Microsoft
3 5 (6.17%) ServiceNow
4 3 (3.70%) SolarWinds
4 3 (3.70%) Sophos
4 3 (3.70%) Salesforce.com
4 3 (3.70%) Citrix
5 2 (2.47%) Cisco
5 2 (2.47%) Apple
6 1 (1.23%) LANDesk
6 1 (1.23%) Remedy
6 1 (1.23%) Oracle
6 1 (1.23%) CA
6 1 (1.23%) Epicor
6 1 (1.23%) Avaya
6 1 (1.23%) Juniper
6 1 (1.23%) IBM
Harrow, Middlesex
Ashdown IT
Salary: £42000 - £45000 per annum + benefits
Posted: 4 days ago