The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 864 894 855
Rank change year-on-year
+30 -39
Permanent jobs requiring a Help Desk Manager 34 39 25
As % of all permanent IT jobs located in the UK 0.031% 0.032% 0.023%
As % of the Job Titles category 0.032% 0.034% 0.024%
Number of salaries quoted 29 33 24
Average salary £42,500 £32,000 £37,500
Average salary % change year-on-year
+32.81% -14.66%
90% offered a salary of more than £36,436 £27,500 £32,500
10% offered a salary of more than £62,500 £44,500 £60,000
UK excluding London average salary £38,000 £31,000 £37,500
% change year-on-year
+22.58% -17.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104684 113642 104161
As % of all permanent IT jobs located in the UK 94.50% 94.51% 94.57%
Number of salaries quoted 86404 93317 86694
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 30 June 2015 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 34 £42,500 +21.42% 4
London +22 16 £46,750 +33.57% 2
City of London +44 6 £62,500 -
North West +12 4 £40,000 -13.51%
East of England 0 4 £40,000 +37.93%
West Midlands -3 4 £38,000 -
Stevenage +22 3 - -
South East +18 3 £47,500 +35.71%
Hertfordshire +3 3 - -
Wolverhampton - 3 £38,000 -
Harrow - 3 £43,500 - 1
East Midlands +5 2 £38,750 +10.71%
Cheshire -7 2 £42,500 -8.10%
Surrey +11 1 £55,000 +57.14%
South West - 1 £37,500 - 2
Lancashire - 1 £30,000 -
Nottinghamshire - 1 £47,500 -
Suffolk - 1 £40,000 -
Derbyshire - 1 £30,000 -
Dorset - 1 £37,500 -
Hampshire - 1 - -
Havant - 1 - -
Buckinghamshire - 1 £40,000 -
Manchester - 1 - -
Nottingham - 1 £47,500 -
Redhill - 1 £55,000 -
Bolton - 1 - -
Bournemouth - 1 £37,500 -
Chorley - 1 £30,000 -
Coventry - 1 £34,180 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 30 June 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 57 (72.15%) ITIL
2 30 (37.97%) SLA
3 26 (32.91%) Windows
4 23 (29.11%) Service Delivery
5 17 (21.52%) Active Directory
6 16 (20.25%) MS Office
7 14 (17.72%) Microsoft
7 14 (17.72%) VMware
8 13 (16.46%) Retail
8 13 (16.46%) Line Management
9 12 (15.19%) Windows 7
10 11 (13.92%) Performance Management
11 10 (12.66%) Law
11 10 (12.66%) Legal
11 10 (12.66%) ITIL Certification
11 10 (12.66%) SQL Server
11 10 (12.66%) People Management
12 8 (10.13%) MS Excel
13 7 (8.86%) Continuous Improvement
14 6 (7.59%) Windows Server 2008
14 6 (7.59%) Banking
14 6 (7.59%) Citrix
14 6 (7.59%) Telecoms
14 6 (7.59%) Finance
15 5 (6.33%) Front Office
15 5 (6.33%) WAN
15 5 (6.33%) Internet
15 5 (6.33%) Risk Management
15 5 (6.33%) Degree
15 5 (6.33%) Root Cause Analysis

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 30 June 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.06%) MS Exchange
1 4 (5.06%) WorkSite
2 3 (3.80%) Exchange Server 2010
3 2 (2.53%) Blackberry Enterprise Server
4 1 (1.27%) Lync
4 1 (1.27%) SharePoint
Applications
1 16 (20.25%) MS Office
2 8 (10.13%) MS Excel
3 3 (3.80%) MS Visio
Business Applications
1 1 (1.27%) Oracle EBS
1 1 (1.27%) Remedy ITSM
1 1 (1.27%) Oracle General Ledger
1 1 (1.27%) Oracle EBS R12
1 1 (1.27%) Oracle Payables
1 1 (1.27%) Oracle Receivables
1 1 (1.27%) Oracle Assets
Cloud Services
1 1 (1.27%) Microsoft Azure
Communications & Networking
1 5 (6.33%) WAN
1 5 (6.33%) Internet
2 4 (5.06%) Firewall
3 3 (3.80%) LAN
3 3 (3.80%) VoIP
4 2 (2.53%) SAN
4 2 (2.53%) TACACS
5 1 (1.27%) MPLS
Database & Business Intelligence
1 10 (12.66%) SQL Server
2 1 (1.27%) Oracle Reports
2 1 (1.27%) SQLPlus
Development Applications
1 1 (1.27%) Oracle Forms
General
1 13 (16.46%) Retail
2 10 (12.66%) Law
2 10 (12.66%) Legal
3 6 (7.59%) Banking
3 6 (7.59%) Telecoms
3 6 (7.59%) Finance
4 5 (6.33%) Front Office
5 3 (3.80%) Investment Banking
6 1 (1.27%) Marketing
Libraries, Frameworks & Software Standards
1 3 (3.80%) SOAP
1 3 (3.80%) Web Services
1 3 (3.80%) REST
2 1 (1.27%) .NET
Miscellaneous
1 4 (5.06%) Blackberry
1 4 (5.06%) Data Centre
2 3 (3.80%) Foreign Exchange (FX)
2 3 (3.80%) Equities
2 3 (3.80%) Hedge funds
2 3 (3.80%) Analytical Skills
3 2 (2.53%) EPoS
3 2 (2.53%) Thin Client
3 2 (2.53%) Fat Client
4 1 (1.27%) Management Information System
4 1 (1.27%) Statistics
Operating Systems
1 26 (32.91%) Windows
2 12 (15.19%) Windows 7
3 6 (7.59%) Windows Server 2008
4 3 (3.80%) Windows Vista
5 2 (2.53%) Linux
5 2 (2.53%) Windows Server 2012
6 1 (1.27%) UNIX
Processes & Methodologies
1 57 (72.15%) ITIL
2 23 (29.11%) Service Delivery
3 13 (16.46%) Line Management
4 11 (13.92%) Performance Management
5 10 (12.66%) People Management
6 7 (8.86%) Continuous Improvement
7 5 (6.33%) Root Cause Analysis
7 5 (6.33%) Risk Management
8 4 (5.06%) Service Desk Management
8 4 (5.06%) Low Latency
8 4 (5.06%) Mentoring
9 3 (3.80%) ITIL V3
9 3 (3.80%) Ultra-Low Latency
9 3 (3.80%) Migration
9 3 (3.80%) Stakeholder Management
9 3 (3.80%) Incident Management
9 3 (3.80%) Problem Management
9 3 (3.80%) Change Management
9 3 (3.80%) CRM
10 2 (2.53%) Project Management
Programming Languages
1 4 (5.06%) SQL
Qualifications
1 10 (12.66%) ITIL Certification
2 5 (6.33%) Degree
3 4 (5.06%) CCNA
3 4 (5.06%) Cisco Certification
Quality Assurance & Compliance
1 30 (37.97%) SLA
2 1 (1.27%) QA
2 1 (1.27%) ISO 9001
System Software
1 17 (21.52%) Active Directory
2 5 (6.33%) VMware Infrastructure
3 3 (3.80%) XenApp
4 1 (1.27%) VMware ESX
Systems Management
1 1 (1.27%) Tivoli
1 1 (1.27%) Tivoli Storage Manager
1 1 (1.27%) ITRS Geneos
Vendors
1 14 (17.72%) Microsoft
1 14 (17.72%) VMware
2 6 (7.59%) Citrix
3 4 (5.06%) ServiceNow
4 3 (3.80%) SolarWinds
4 3 (3.80%) Salesforce.com
5 2 (2.53%) Cisco
6 1 (1.27%) IBM
6 1 (1.27%) Remedy
6 1 (1.27%) Sophos
6 1 (1.27%) Avaya
6 1 (1.27%) Juniper
6 1 (1.27%) Epicor
6 1 (1.27%) Oracle
6 1 (1.27%) LANDesk
Plymouth
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 2 hours ago
Cornwall
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 2 days ago
Uxbridge, Middlesex
Verticality Ltd
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Harrow, Middlesex
Ashdown IT
Salary: £42000 - £45000 per annum + bonus and car allowance
Posted: 4 days ago