The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 834 853 848
Rank change year-on-year
+19 -5
Permanent jobs requiring a Help Desk Manager 46 36 37
As % of all permanent IT jobs located in the UK 0.044% 0.035% 0.033%
As % of the Job Titles category 0.046% 0.037% 0.035%
Number of salaries quoted 40 33 37
Average salary £37,100 £37,500 £37,500
Average salary % change year-on-year
-1.06% -
90% offered a salary of more than £32,500 £30,000 £26,500
10% offered a salary of more than £50,000 £55,000 £53,500
UK excluding London average salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99988 98266 105499
As % of all permanent IT jobs located in the UK 94.82% 94.55% 95.15%
Number of salaries quoted 83279 79377 90596
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in the UK

Help Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager within the UK.

Help Desk Manager Salary Trend in the UK

Help Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Manager over the 3 months to 26 January 2015 within the UK.

Help Desk Manager Salary Histogram in the UK

Help Desk Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the UK over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 44 £37,500 -1.96% 7
London +15 22 £46,250 +17.08% 2
South West - 8 £37,500 - 1
Dorset - 5 £37,500 -
Bournemouth - 5 £37,500 -
North West -4 4 £35,550 -15.85% 2
South East -33 4 £38,750 +19.23% 1
City of London -6 3 £32,500 -18.75%
Manchester -12 3 £34,000 -19.52%
Bristol - 3 £36,500 - 1
West Midlands - 3 £37,500 -
Oxfordshire - 3 £38,750 -
West Yorkshire -4 2 £35,000 +29.62%
Yorkshire -6 2 £35,000 +29.62%
Scotland - 2 £36,000 -
Edinburgh - 2 £36,000 -
Birmingham - 2 £37,500 -
Leeds - 2 £36,250 -
Oxford - 2 £42,500 -
East of England -20 1 £25,000 -44.44% 1
Shropshire - 1 £23,500 -
Hertfordshire - 1 £25,000 - 1
North Yorkshire - 1 £35,000 -
Stevenage - 1 £25,000 - 1
Telford - 1 £23,500 -
Thatcham - 1 - -
York - 1 £35,000 -
Berkshire - 1 - -
Cheshire - 1 £40,000 - 2
Oldham - 1 £34,000 -

Help Desk Manager
Top 30 Related IT Skills

For the 6 months to 26 January 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 45 (58.44%) ITIL
2 29 (37.66%) Windows
3 27 (35.06%) SLA
4 20 (25.97%) Microsoft
5 18 (23.38%) MS Excel
6 17 (22.08%) Finance
7 16 (20.78%) ITIL Certification
8 13 (16.88%) MS Office
9 11 (14.29%) MCP
9 11 (14.29%) MS Exchange
9 11 (14.29%) Active Directory
10 10 (12.99%) VMware
11 9 (11.69%) Degree
12 8 (10.39%) SAP BW
12 8 (10.39%) Service Delivery
12 8 (10.39%) SAP
12 8 (10.39%) SAP BPC
12 8 (10.39%) Incident Management
13 7 (9.09%) Banking
13 7 (9.09%) Mentoring
13 7 (9.09%) Analytical Skills
14 6 (7.79%) People Management
14 6 (7.79%) Line Management
14 6 (7.79%) Exchange Server 2010
14 6 (7.79%) ITIL V3
14 6 (7.79%) Windows 7
14 6 (7.79%) Change Management
14 6 (7.79%) Firewall
15 5 (6.49%) SAP R/3
15 5 (6.49%) Service Management

Help Desk Manager
Top Related IT Skills by Category

For the 6 months to 26 January 2015, IT jobs within the UK that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (14.29%) MS Exchange
2 6 (7.79%) Exchange Server 2010
3 2 (2.60%) SharePoint
Applications
1 18 (23.38%) MS Excel
2 13 (16.88%) MS Office
3 4 (5.19%) MS Visio
4 3 (3.90%) MS PowerPoint
Business Applications
1 8 (10.39%) SAP BPC
2 5 (6.49%) SAP R/3
3 2 (2.60%) SAP SD
4 1 (1.30%) Oracle EBS
4 1 (1.30%) Oracle General Ledger
4 1 (1.30%) Oracle EBS R12
4 1 (1.30%) Oracle Payables
4 1 (1.30%) Oracle Receivables
4 1 (1.30%) Oracle Assets
Communications & Networking
1 6 (7.79%) Firewall
2 3 (3.90%) VPN
3 2 (2.60%) DNS
3 2 (2.60%) IPv4
3 2 (2.60%) SAN
3 2 (2.60%) PBX
3 2 (2.60%) VoIP
3 2 (2.60%) WAN
3 2 (2.60%) DHCP
3 2 (2.60%) iSCSI
3 2 (2.60%) MPLS
4 1 (1.30%) Internet
Database & Business Intelligence
1 8 (10.39%) SAP BW
2 3 (3.90%) SQL Server
3 1 (1.30%) Oracle Reports
3 1 (1.30%) SQLPlus
Development Applications
1 1 (1.30%) Oracle Forms
General
1 17 (22.08%) Finance
2 7 (9.09%) Banking
3 4 (5.19%) Legal
3 4 (5.19%) Financial Institution
3 4 (5.19%) Investment Banking
3 4 (5.19%) Telecoms
4 3 (3.90%) Marketing
4 3 (3.90%) Law
5 2 (2.60%) Front Office
5 2 (2.60%) Games
6 1 (1.30%) Retail
6 1 (1.30%) Wholesale Banking
Miscellaneous
1 7 (9.09%) Analytical Skills
2 4 (5.19%) Equities
2 4 (5.19%) Foreign Exchange (FX)
2 4 (5.19%) Hedge funds
3 2 (2.60%) Mobile Games
3 2 (2.60%) Computer Science
3 2 (2.60%) Video Conferencing
3 2 (2.60%) Data Extraction
4 1 (1.30%) EPoS
4 1 (1.30%) Blackberry
Operating Systems
1 29 (37.66%) Windows
2 6 (7.79%) Windows 7
3 4 (5.19%) Windows Server 2008
4 3 (3.90%) Windows Vista
4 3 (3.90%) Android
5 2 (2.60%) Mac OS X
6 1 (1.30%) Windows XP
Processes & Methodologies
1 45 (58.44%) ITIL
2 8 (10.39%) Service Delivery
2 8 (10.39%) Incident Management
3 7 (9.09%) Mentoring
4 6 (7.79%) Line Management
4 6 (7.79%) People Management
4 6 (7.79%) ITIL V3
4 6 (7.79%) Change Management
5 5 (6.49%) Project Management
5 5 (6.49%) Service Management
5 5 (6.49%) Time Management
5 5 (6.49%) Performance Management
5 5 (6.49%) Service Desk Management
6 4 (5.19%) Low Latency
6 4 (5.19%) Ultra-Low Latency
6 4 (5.19%) Root Cause Analysis
6 4 (5.19%) CRM
6 4 (5.19%) Risk Management
7 3 (3.90%) Stakeholder Management
7 3 (3.90%) Problem Management
Programming Languages
1 1 (1.30%) SQL
Qualifications
1 16 (20.78%) ITIL Certification
2 11 (14.29%) MCP
3 9 (11.69%) Degree
4 4 (5.19%) CCNA
4 4 (5.19%) Cisco Certification
5 2 (2.60%) Microsoft Certification
6 1 (1.30%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 27 (35.06%) SLA
System Software
1 11 (14.29%) Active Directory
2 4 (5.19%) VMware Infrastructure
Vendors
1 20 (25.97%) Microsoft
2 10 (12.99%) VMware
3 8 (10.39%) SAP
4 4 (5.19%) Apple
4 4 (5.19%) ServiceNow
5 3 (3.90%) Sophos
6 2 (2.60%) Kaspersky
7 1 (1.30%) LANDesk
7 1 (1.30%) Oracle
7 1 (1.30%) Citrix
7 1 (1.30%) CA
7 1 (1.30%) Epicor
Kent
Gold Group
Salary: £28000 - £32000 per annum + Benefits
Posted: 1 hour ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 3 days ago
Stevenage, Hertfordshire
Lorien Resourcing
Salary: £23000 - £27000 per annum + 25 days holiday + bonus + pension
Posted: 3 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £25000 - £45000 per annum + Benefirs
Posted: 5 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 12 days ago
South West London
Commensus
Salary: Competitive salary & benefits
Posted: 17 days ago