The first table below looks at the demand for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 71 51 54
Rank change year-on-year
-20 +3
Contract jobs citing ITSM 2 1 1
As % of all contract IT jobs located in Wales 0.27% 0.19% 0.16%
As % of the Processes & Methodologies category 0.37% 0.28% 0.23%
Number of daily rates quoted 0 1 0
Average daily rate
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of your Daily Rate
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- £289 -
UK excluding London average daily rate £385 £375 £315
% change year-on-year
+2.66% +19.04%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.88 £17.25 £14.38
% change year-on-year
-2.17% +20.00%
Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
538 360 429
As % of all contract IT jobs located in Wales 71.83% 70.18% 67.77%
Number of daily rates quoted 357 229 238
Average daily rate £390 £325 £370
Average daily rate % change year-on-year
+20.00% -12.16%
90% offered a daily rate of more than £235 £225 £275
10% offered a daily rate of more than £525 £475 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 8 14 6
Average hourly rate £25.00 £15.00 £13.00
Average hourly rate % change year-on-year
+66.66% +15.38%
90% offered a hourly rate of more than £13.45 £12.80 £12.50
10% offered a hourly rate of more than £54.25 £16.55 £32.50
UK excluding London average hourly rate £26.50 £31.00 £31.00
% change year-on-year
-14.51% -
ITSM
UK

ITSM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

ITSM Daily Rate Trend in Wales

ITSM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

ITSM Hourly Rate Trend in Wales

ITSM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales - 1 - -
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 22 July 2014, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (76.92%) ITIL
2 9 (69.23%) Service Management
3 7 (53.85%) Stakeholder Management
4 5 (38.46%) MS Project
4 5 (38.46%) Microsoft
4 5 (38.46%) Project Management
5 4 (30.77%) PRINCE2
5 4 (30.77%) Active Directory
5 4 (30.77%) MS PowerPoint
6 3 (23.08%) Management Information System
6 3 (23.08%) Legal
6 3 (23.08%) Release Management
6 3 (23.08%) SC Cleared
6 3 (23.08%) Security Cleared
6 3 (23.08%) Transition Management
6 3 (23.08%) ServiceNow
7 2 (15.38%) Windows
7 2 (15.38%) MS Excel
7 2 (15.38%) IBM
7 2 (15.38%) ISEB
7 2 (15.38%) Citrix
7 2 (15.38%) Service Delivery
7 2 (15.38%) Change Management
7 2 (15.38%) Risk Assessment
7 2 (15.38%) Document Management
7 2 (15.38%) Degree
7 2 (15.38%) Problem Management
7 2 (15.38%) XenApp
7 2 (15.38%) XenDesktop
7 2 (15.38%) Stakeholder Engagement

ITSM
Top Related IT Skills in Wales by Category

For the 6 months to 22 July 2014, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) IIS
1 1 (7.69%) MS Exchange
1 1 (7.69%) Exchange Server 2007
Applications
1 5 (38.46%) MS Project
2 4 (30.77%) MS PowerPoint
3 2 (15.38%) MS Excel
Communications & Networking
1 1 (7.69%) LDAP
1 1 (7.69%) LAN
1 1 (7.69%) WAN
1 1 (7.69%) POP3
1 1 (7.69%) SMTP
1 1 (7.69%) DHCP
1 1 (7.69%) TCP/IP
1 1 (7.69%) DNS
1 1 (7.69%) Internet
1 1 (7.69%) NetScaler
General
1 3 (23.08%) Legal
2 1 (7.69%) Telecoms
2 1 (7.69%) Finance
Job Titles
1 6 (46.15%) Project Manager
2 2 (15.38%) Analyst
2 2 (15.38%) Service Analyst
2 2 (15.38%) Release Manager
2 2 (15.38%) Change Manager
2 2 (15.38%) Citrix Specialist
2 2 (15.38%) Service Transition Analyst
2 2 (15.38%) Change and Release Manager
3 1 (7.69%) Senior Citrix Specialist
3 1 (7.69%) Wintel Engineer
Miscellaneous
1 3 (23.08%) Management Information System
2 1 (7.69%) Fat Client
2 1 (7.69%) Embedded Systems
2 1 (7.69%) NHS
2 1 (7.69%) Thin Client
Operating Systems
1 2 (15.38%) Windows
2 1 (7.69%) Windows XP
2 1 (7.69%) Windows Server 2003
2 1 (7.69%) Windows 7
Processes & Methodologies
1 10 (76.92%) ITIL
2 9 (69.23%) Service Management
3 7 (53.85%) Stakeholder Management
4 5 (38.46%) Project Management
5 4 (30.77%) PRINCE2
6 3 (23.08%) Transition Management
6 3 (23.08%) Release Management
7 2 (15.38%) Stakeholder Engagement
7 2 (15.38%) ITIL V3
7 2 (15.38%) Service Delivery
7 2 (15.38%) Change Management
7 2 (15.38%) Risk Assessment
7 2 (15.38%) Document Management
7 2 (15.38%) Problem Management
8 1 (7.69%) CRM
8 1 (7.69%) Information Governance
8 1 (7.69%) Load Testing
Programming Languages
1 1 (7.69%) C
Qualifications
1 3 (23.08%) SC Cleared
1 3 (23.08%) Security Cleared
2 2 (15.38%) ISEB
2 2 (15.38%) Degree
2 2 (15.38%) ISTQB Foundation Certification
3 1 (7.69%) MCSE
3 1 (7.69%) CCA
3 1 (7.69%) Citrix Certification
3 1 (7.69%) Microsoft Certification
3 1 (7.69%) CCEE
3 1 (7.69%) CCAA
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 4 (30.77%) Active Directory
2 2 (15.38%) XenApp
2 2 (15.38%) XenDesktop
3 1 (7.69%) DFS Replication
3 1 (7.69%) XenServer
3 1 (7.69%) ISA Server
3 1 (7.69%) Citrix Presentation Server
Systems Management
1 1 (7.69%) MOM
1 1 (7.69%) Systems Management Server (SMS)
1 1 (7.69%) NetBackup
1 1 (7.69%) SCCM
Vendors
1 5 (38.46%) Microsoft
2 3 (23.08%) ServiceNow
3 2 (15.38%) IBM
3 2 (15.38%) Citrix
4 1 (7.69%) NetApp
4 1 (7.69%) Dell