The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 69 71 49
Rank change year-on-year
+2 -22
Contract jobs citing ITSM 7 2 2
As % of all contract IT jobs located in Wales 0.81% 0.25% 0.41%
As % of the Processes & Methodologies category 1.04% 0.32% 0.57%
Number of daily rates quoted 1 0 1
Average daily rate
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of your Daily Rate
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£450 - £289
UK excluding London average daily rate £380 £375 £375
% change year-on-year
+1.33% -
Number of hourly rates quoted 3 0 0
Average hourly rate £21.75 - -
UK excluding London average hourly rate £12.50 £19.00 £19.00
% change year-on-year
-34.21% -
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
671 621 353
As % of all contract IT jobs located in Wales 78.11% 77.72% 72.63%
Number of daily rates quoted 475 402 220
Average daily rate £365 £400 £338
Average daily rate % change year-on-year
-8.75% +18.51%
90% offered a daily rate of more than £263 £287 £208
10% offered a daily rate of more than £463 £525 £475
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 23 13 12
Average hourly rate £15.38 £21.25 £15.00
Average hourly rate % change year-on-year
-27.64% +41.66%
90% offered a hourly rate of more than £12.35 £13.25 £10.80
10% offered a hourly rate of more than £21.75 £52.50 £15.50
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

ITSM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

ITSM Daily Rate Trend in Wales

ITSM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

ITSM Hourly Rate Trend in Wales

ITSM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales +11 4 - -
South Wales +1 3 £450 - 3
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 30 June 2015, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 21 (80.77%) ITIL
2 15 (57.69%) Service Management
3 14 (53.85%) Project Management
4 12 (46.15%) Service Delivery
4 12 (46.15%) PRINCE2
4 12 (46.15%) Finance
4 12 (46.15%) Agile Software Development
5 11 (42.31%) Risk Management
5 11 (42.31%) Analytical Skills
6 10 (38.46%) SLA
6 10 (38.46%) ITIL Certification
7 8 (30.77%) Security Cleared
7 8 (30.77%) PRINCE2 Practitioner
8 7 (26.92%) SC Cleared
9 5 (19.23%) Microsoft
9 5 (19.23%) C
10 4 (15.38%) MS Project
10 4 (15.38%) MS Excel
10 4 (15.38%) Risk Assessment
10 4 (15.38%) Stakeholder Management
10 4 (15.38%) Transition Management
11 3 (11.54%) ServiceNow
11 3 (11.54%) ITIL V3
11 3 (11.54%) Workflow
12 2 (7.69%) Process Management
12 2 (7.69%) Remedy
12 2 (7.69%) Data Modelling
12 2 (7.69%) MS Office
12 2 (7.69%) Problem Management
12 2 (7.69%) Remedy ITSM

ITSM
Top Related IT Skills in Wales by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 4 (15.38%) MS Project
1 4 (15.38%) MS Excel
2 2 (7.69%) MS Office
Business Applications
1 2 (7.69%) Remedy ITSM
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) Data Mining
1 1 (3.85%) Relational Database
General
1 12 (46.15%) Finance
2 1 (3.85%) Telecoms
Job Titles
1 10 (38.46%) Service Manager
2 5 (19.23%) Services Delivery Manager
2 5 (19.23%) Delivery Manager
3 4 (15.38%) Service Transition Manager
3 4 (15.38%) Transition Manager
3 4 (15.38%) Project Manager
4 3 (11.54%) Analyst
4 3 (11.54%) Infrastructure Project Manager
4 3 (11.54%) Infrastructure Manager
5 2 (7.69%) Architect
5 2 (7.69%) Consultant
5 2 (7.69%) Knowledge Analyst
6 1 (3.85%) ServiceNow Developer
6 1 (3.85%) Service Architect
6 1 (3.85%) Service Desk Manager
6 1 (3.85%) Support Analyst
6 1 (3.85%) Integration Manager
6 1 (3.85%) IT Consultant
6 1 (3.85%) Management Consultant
6 1 (3.85%) Developer
Libraries, Frameworks & Software Standards
1 1 (3.85%) HTML
1 1 (3.85%) CSS
1 1 (3.85%) SOAP
1 1 (3.85%) Web Services
1 1 (3.85%) XML
1 1 (3.85%) Ajax
Miscellaneous
1 11 (42.31%) Analytical Skills
2 1 (3.85%) Replication
2 1 (3.85%) Computer Science
2 1 (3.85%) CMDB
Operating Systems
1 1 (3.85%) Linux
1 1 (3.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 21 (80.77%) ITIL
2 15 (57.69%) Service Management
3 14 (53.85%) Project Management
4 12 (46.15%) Agile Software Development
4 12 (46.15%) Service Delivery
4 12 (46.15%) PRINCE2
5 11 (42.31%) Risk Management
6 4 (15.38%) Stakeholder Management
6 4 (15.38%) Risk Assessment
6 4 (15.38%) Transition Management
7 3 (11.54%) ITIL V3
7 3 (11.54%) Workflow
8 2 (7.69%) Knowledge Management
8 2 (7.69%) Problem Management
8 2 (7.69%) Data Modelling
8 2 (7.69%) Process Management
9 1 (3.85%) Change Management
9 1 (3.85%) Configuration Management
9 1 (3.85%) Release Management
9 1 (3.85%) Time Management
Programming Languages
1 5 (19.23%) C
2 1 (3.85%) JavaScript
2 1 (3.85%) SQL
Qualifications
1 10 (38.46%) ITIL Certification
2 8 (30.77%) PRINCE2 Practitioner
2 8 (30.77%) Security Cleared
3 7 (26.92%) SC Cleared
4 1 (3.85%) Degree
Quality Assurance & Compliance
1 10 (38.46%) SLA
Systems Management
1 1 (3.85%) Puppet
1 1 (3.85%) Opscode Chef
1 1 (3.85%) Ansible
Vendors
1 5 (19.23%) Microsoft
2 3 (11.54%) ServiceNow
3 2 (7.69%) Remedy
3 2 (7.69%) Fujitsu
4 1 (3.85%) BMC
4 1 (3.85%) Red Hat