The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 60 69 60
Rank change year-on-year
+9 -9
Contract jobs citing ITSM 13 4 9
As % of all contract IT jobs located in Wales 2.08% 0.52% 1.20%
As % of the Processes & Methodologies category 2.59% 0.66% 1.55%
Number of daily rates quoted 3 0 8
Median daily rate £450 - £295
UK excluding London median daily rate £385 £375 £363
% change year-on-year
+2.66% +3.44%
Number of hourly rates quoted 7 0 0
Median hourly rate £13.00 - -
UK excluding London median hourly rate £13.45 £13.14 £18.00
% change year-on-year
+2.35% -27.00%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
501 609 580
As % of all contract IT jobs located in Wales 80.03% 78.68% 77.03%
Number of daily rates quoted 344 377 368
Median daily rate £375 £365 £388
Median daily rate % change year-on-year
+2.73% -5.80%
90% offered a daily rate of more than £288 £270 £300
10% offered a daily rate of more than £500 £497 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 29 18 10
Median hourly rate £30.00 £18.90 £25.00
Median hourly rate % change year-on-year
+58.73% -24.40%
90% offered a hourly rate of more than £12.50 £11.85 £12.50
10% offered a hourly rate of more than £47.00 £34.50 £37.50
UK excluding London median hourly rate £36.00 £31.00 £31.50
% change year-on-year
+16.12% -1.58%

ITSM
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

ITSM Daily Rate Trend in Wales

ITSM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Wales region over the 3 months to 3 May 2016.

ITSM Daily Rate Histogram in Wales

ITSM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

ITSM Hourly Rate Trend in Wales

ITSM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales - 12 £289 -
West Wales +11 1 £450 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 3 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for ITSM.

1 21 (63.64%) Windows
2 20 (60.61%) ITIL
3 15 (45.45%) Service Management
4 14 (42.42%) Active Directory
4 14 (42.42%) Windows 7
5 11 (33.33%) Incident Management
6 9 (27.27%) Migration
6 9 (27.27%) Windows XP
7 8 (24.24%) Statistics
8 7 (21.21%) ServiceNow
8 7 (21.21%) HP
8 7 (21.21%) BMC
9 6 (18.18%) Remedy
9 6 (18.18%) Remedy ITSM
10 5 (15.15%) ITIL V3
10 5 (15.15%) Windows Server
10 5 (15.15%) Project Management
10 5 (15.15%) Microsoft
10 5 (15.15%) MS Excel
10 5 (15.15%) PRINCE2
10 5 (15.15%) MS Office
10 5 (15.15%) SAP
10 5 (15.15%) Validation
11 4 (12.12%) WSUS
11 4 (12.12%) BMC Marimba
11 4 (12.12%) CMDB
11 4 (12.12%) IBM
11 4 (12.12%) HP UFT
11 4 (12.12%) LoadRunner
11 4 (12.12%) Mentoring

ITSM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.03%) SharePoint
Applications
1 5 (15.15%) MS Excel
1 5 (15.15%) MS Office
Business Applications
1 6 (18.18%) Remedy ITSM
2 1 (3.03%) Remedy AR System
Communications & Networking
1 3 (9.09%) SAN
2 2 (6.06%) Firewall
2 2 (6.06%) TCP/IP
3 1 (3.03%) SNMP
Development Applications
1 4 (12.12%) HP UFT
1 4 (12.12%) LoadRunner
Job Titles
1 22 (66.67%) Analyst
2 18 (54.55%) Service Analyst
3 15 (45.45%) Service Desk Analyst
4 10 (30.30%) 1st Line Service Desk Analyst
5 8 (24.24%) 1st Line Support
5 8 (24.24%) 1st Line Support Analyst
5 8 (24.24%) Service Desk Support
5 8 (24.24%) Service Desk Support Analyst
6 4 (12.12%) Deployment Analyst
6 4 (12.12%) Release Analyst
7 3 (9.09%) Administrator
7 3 (9.09%) Technical Design Authority
8 2 (6.06%) Developer
8 2 (6.06%) Knowledge Manager
8 2 (6.06%) Report Analyst
8 2 (6.06%) ServiceNow Developer
8 2 (6.06%) Transition Manager
9 1 (3.03%) 2nd Line Service Desk Analyst
9 1 (3.03%) Architect
9 1 (3.03%) Infrastructure Test Manager
Libraries, Frameworks & Software Standards
1 1 (3.03%) CSS
1 1 (3.03%) HTML
1 1 (3.03%) Web Services
1 1 (3.03%) XML
Miscellaneous
1 8 (24.24%) Statistics
2 4 (12.12%) CMDB
2 4 (12.12%) Data Centre
3 3 (9.09%) Enterprise Software
4 1 (3.03%) Computer Science
4 1 (3.03%) Management Information System
Operating Systems
1 21 (63.64%) Windows
2 14 (42.42%) Windows 7
3 9 (27.27%) Windows XP
4 5 (15.15%) Windows Server
5 3 (9.09%) Windows Server 2003
5 3 (9.09%) Windows Server 2008
5 3 (9.09%) Windows Server 2012
Processes & Methodologies
1 20 (60.61%) ITIL
2 15 (45.45%) Service Management
3 11 (33.33%) Incident Management
4 9 (27.27%) Migration
5 5 (15.15%) ITIL V3
5 5 (15.15%) PRINCE2
5 5 (15.15%) Project Management
5 5 (15.15%) Validation
6 4 (12.12%) Mentoring
6 4 (12.12%) Release Management
7 3 (9.09%) Agile Software Development
7 3 (9.09%) Information Security
7 3 (9.09%) Project Governance
7 3 (9.09%) Risk Management
7 3 (9.09%) Service Delivery
7 3 (9.09%) Test Strategy
7 3 (9.09%) Workflow
8 2 (6.06%) Change Management
8 2 (6.06%) Knowledge Management
8 2 (6.06%) Problem Management
Programming Languages
1 2 (6.06%) SQL
2 1 (3.03%) Java
2 1 (3.03%) JavaScript
Qualifications
1 3 (9.09%) SC Cleared
1 3 (9.09%) Security Cleared
2 1 (3.03%) ISEB
2 1 (3.03%) ISTQB
Quality Assurance & Compliance
1 3 (9.09%) QA
2 2 (6.06%) Disclosure Scotland
2 2 (6.06%) SLA
System Software
1 14 (42.42%) Active Directory
Systems Management
1 4 (12.12%) BMC Marimba
1 4 (12.12%) HP Quality Center
1 4 (12.12%) SCCM
1 4 (12.12%) WSUS
2 1 (3.03%) logstash
2 1 (3.03%) Nagios
2 1 (3.03%) ZABBIX
2 1 (3.03%) Zenoss
Vendors
1 7 (21.21%) BMC
1 7 (21.21%) HP
1 7 (21.21%) ServiceNow
2 6 (18.18%) Remedy
3 5 (15.15%) Microsoft
3 5 (15.15%) SAP
4 4 (12.12%) IBM
5 3 (9.09%) Citrix
5 3 (9.09%) NetApp
5 3 (9.09%) VMware
6 1 (3.03%) CA
6 1 (3.03%) SolarWinds
6 1 (3.03%) Splunk