The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 42 62 67
Rank change year-on-year
+20 +5
Contract jobs citing ITSM 15 17 2
As % of all contract IT jobs located in Wales 2.47% 1.85% 0.27%
As % of the Processes & Methodologies category 3.07% 2.34% 0.35%
Number of daily rates quoted 8 10 0
Median daily rate £163 £425 -
Median daily rate % change year-on-year
-61.64% -
UK excluding London median daily rate £375 £390 £425
% change year-on-year
-3.84% -8.23%
Number of hourly rates quoted 6 3 0
Median hourly rate £11.50 £21.75 -
Median hourly rate % change year-on-year
-47.12% -
UK excluding London median hourly rate £14.75 £21.75 £15.50
% change year-on-year
-32.18% +40.32%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
488 726 578
As % of all contract IT jobs located in Wales 80.40% 79.08% 79.18%
Number of daily rates quoted 330 510 406
Median daily rate £413 £375 £375
Median daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £243 £250 £250
10% offered a daily rate of more than £525 £480 £500
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 25 26 8
Median hourly rate £13.00 £15.75 £23.75
Median hourly rate % change year-on-year
-17.46% -33.68%
90% offered a hourly rate of more than £11.10 £11.50 £15.42
10% offered a hourly rate of more than £80.00 £39.60 £52.50
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

ITSM
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

ITSM Daily Rate Trend in Wales

ITSM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Wales region over the 3 months to 25 August 2016.

ITSM Daily Rate Histogram in Wales

ITSM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

ITSM Hourly Rate Trend in Wales

ITSM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +18 11 £356 +1.78% 1
West Wales +2 4 £162 -74.04% 1
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 25 August 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for ITSM.

1 19 (82.61%) ITIL
2 9 (39.13%) Service Management
2 9 (39.13%) Windows
2 9 (39.13%) Active Directory
3 7 (30.43%) Windows 7
4 6 (26.09%) ServiceNow
4 6 (26.09%) Agile Software Development
4 6 (26.09%) Scrum
4 6 (26.09%) Incident Management
4 6 (26.09%) Statistics
4 6 (26.09%) Windows XP
4 6 (26.09%) Analytical Skills
5 4 (17.39%) System Integration Testing
5 4 (17.39%) MS Visio
5 4 (17.39%) VPN
5 4 (17.39%) SSL
5 4 (17.39%) LDAP
5 4 (17.39%) HTML
5 4 (17.39%) JavaScript
5 4 (17.39%) CSS
5 4 (17.39%) Web Services
5 4 (17.39%) XML
5 4 (17.39%) Workflow
5 4 (17.39%) Web Design
5 4 (17.39%) SaaS
5 4 (17.39%) Release Management
5 4 (17.39%) Integration Testing
5 4 (17.39%) SC Cleared
5 4 (17.39%) Security Cleared
6 3 (13.04%) Test Management

ITSM
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (17.39%) MS Visio
Cloud Services
1 4 (17.39%) SaaS
2 2 (8.70%) Office 365
Communications & Networking
1 4 (17.39%) LDAP
1 4 (17.39%) SSL
1 4 (17.39%) VPN
2 2 (8.70%) Firewall
2 2 (8.70%) Network Security
Job Titles
1 10 (43.48%) Analyst
1 10 (43.48%) Service Analyst
1 10 (43.48%) Service Desk Analyst
2 4 (17.39%) Consultant
2 4 (17.39%) ServiceNow Consultant
2 4 (17.39%) Technical Consultant
3 3 (13.04%) Test Manager
4 2 (8.70%) 1st Line Service Desk Analyst
4 2 (8.70%) 1st Line Support
4 2 (8.70%) 1st Line Support Analyst
4 2 (8.70%) NOC Engineer
4 2 (8.70%) Service Desk Support
4 2 (8.70%) Service Desk Support Analyst
4 2 (8.70%) Service Management Specialist
5 1 (4.35%) ITIL Manager
5 1 (4.35%) Project Officer
5 1 (4.35%) Project Support Manager
5 1 (4.35%) Project Support Officer
5 1 (4.35%) Support Officer
5 1 (4.35%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (17.39%) CSS
1 4 (17.39%) HTML
1 4 (17.39%) Web Services
1 4 (17.39%) XML
Miscellaneous
1 6 (26.09%) Analytical Skills
1 6 (26.09%) Statistics
2 3 (13.04%) NHS
3 1 (4.35%) Data Centre
3 1 (4.35%) Management Information System
Operating Systems
1 9 (39.13%) Windows
2 7 (30.43%) Windows 7
3 6 (26.09%) Windows XP
Processes & Methodologies
1 19 (82.61%) ITIL
2 9 (39.13%) Service Management
3 6 (26.09%) Agile Software Development
3 6 (26.09%) Incident Management
3 6 (26.09%) Scrum
4 4 (17.39%) Integration Testing
4 4 (17.39%) Release Management
4 4 (17.39%) System Integration Testing
4 4 (17.39%) Web Design
4 4 (17.39%) Workflow
5 3 (13.04%) Test Management
6 2 (8.70%) Migration
6 2 (8.70%) Software Testing
7 1 (4.35%) PRINCE2
7 1 (4.35%) Quality Management
7 1 (4.35%) Test Strategy
7 1 (4.35%) Validation
Programming Languages
1 4 (17.39%) JavaScript
Qualifications
1 4 (17.39%) SC Cleared
1 4 (17.39%) Security Cleared
2 2 (8.70%) CCENT
2 2 (8.70%) CCNA
2 2 (8.70%) CCNP
2 2 (8.70%) Cisco Certification
2 2 (8.70%) Network+ Certification
3 1 (4.35%) ISEB
3 1 (4.35%) ISTQB
Quality Assurance & Compliance
1 2 (8.70%) Disclosure Scotland
2 1 (4.35%) QA
System Software
1 9 (39.13%) Active Directory
Systems Management
1 2 (8.70%) CA Spectrum
1 2 (8.70%) Zenoss
Vendors
1 6 (26.09%) ServiceNow
2 2 (8.70%) Avaya
2 2 (8.70%) CA
2 2 (8.70%) CheckPoint
2 2 (8.70%) Cisco
2 2 (8.70%) Intel Security
2 2 (8.70%) LogRhythm
2 2 (8.70%) Nortel