The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 63 62 -
Rank change year-on-year
-1 -
Contract jobs citing ITSM 20 2 0
As % of all contract IT jobs located in Wales 2.22% 0.28% -
As % of the Processes & Methodologies category 2.85% 0.37% -
Number of daily rates quoted 14 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 - -
UK excluding London average daily rate £375 £424 £350
% change year-on-year
-11.50% +21.07%
Number of hourly rates quoted 3 1 0
Average hourly rate £21.75 £19.50 -
Average hourly rate % change year-on-year
+11.53% -
UK excluding London average hourly rate £21.75 £18.25 £14.00
% change year-on-year
+19.17% +30.35%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
701 539 413
As % of all contract IT jobs located in Wales 77.89% 76.13% 72.20%
Number of daily rates quoted 498 379 275
Average daily rate £363 £380 £350
Average daily rate % change year-on-year
-4.60% +8.57%
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £480 £493 £550
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 25 10 12
Average hourly rate £16.00 £19.90 £15.58
Average hourly rate % change year-on-year
-19.59% +27.72%
90% offered a hourly rate of more than £11.50 £11.00 £10.30
10% offered a hourly rate of more than £58.50 £65.00 £35.50
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

ITSM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

ITSM Daily Rate Trend in Wales

ITSM
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Wales region over the 3 months to 4 September 2015.

ITSM Daily Rate Histogram in Wales

ITSM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

ITSM Hourly Rate Trend in Wales

ITSM
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales - 12 £300 - 4
West Wales - 7 £625 -
ITSM
UK

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 4 September 2015, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 19 (90.48%) ITIL
2 9 (42.86%) Security Cleared
3 8 (38.10%) SC Cleared
3 8 (38.10%) Degree
4 7 (33.33%) Microsoft
4 7 (33.33%) Service Management
5 5 (23.81%) Remedy ITSM
5 5 (23.81%) Remedy
5 5 (23.81%) Windows
5 5 (23.81%) Linux
5 5 (23.81%) MS Excel
5 5 (23.81%) MS Office
5 5 (23.81%) Workflow
6 4 (19.05%) Finance
6 4 (19.05%) Mac OS X
6 4 (19.05%) Computer Science
6 4 (19.05%) Replication
6 4 (19.05%) SQL
6 4 (19.05%) SQL Server
6 4 (19.05%) Data Mining
6 4 (19.05%) VoIP
6 4 (19.05%) SLA
6 4 (19.05%) BMC
6 4 (19.05%) Time Management
6 4 (19.05%) Windows 7
6 4 (19.05%) Performance Tuning
6 4 (19.05%) Relational Database
6 4 (19.05%) ITIL Foundation Certificate
7 3 (14.29%) ITIL V3
7 3 (14.29%) DV Cleared

ITSM
Top Related IT Skills in Wales by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) IIS
Applications
1 5 (23.81%) MS Office
1 5 (23.81%) MS Excel
2 1 (4.76%) MS Project
Business Applications
1 5 (23.81%) Remedy ITSM
Communications & Networking
1 4 (19.05%) VoIP
2 1 (4.76%) Internet
Database & Business Intelligence
1 4 (19.05%) SQL Server
1 4 (19.05%) Data Mining
1 4 (19.05%) Relational Database
General
1 4 (19.05%) Finance
2 2 (9.52%) Aerospace
3 1 (4.76%) Telecoms
Job Titles
1 8 (38.10%) Analyst
2 4 (19.05%) Service Desk Analyst
2 4 (19.05%) Service Analyst
3 3 (14.29%) Consultant
4 2 (9.52%) Support Analyst
4 2 (9.52%) Support Engineer
4 2 (9.52%) 3rd Line Support
4 2 (9.52%) Technical Manager
4 2 (9.52%) 3rd Line Support Engineer
5 1 (4.76%) Knowledge Analyst
5 1 (4.76%) ServiceNow Developer
5 1 (4.76%) Service Design Consultant
5 1 (4.76%) Service Architect
5 1 (4.76%) Service Manager
5 1 (4.76%) Change Manager
5 1 (4.76%) Remedy Consultant
5 1 (4.76%) Remedy Analyst
5 1 (4.76%) Senior Technical Manager
5 1 (4.76%) Incident Analyst
5 1 (4.76%) Desktop Manager
Libraries, Frameworks & Software Standards
1 1 (4.76%) HTML
1 1 (4.76%) CSS
1 1 (4.76%) SOAP
1 1 (4.76%) Web Services
1 1 (4.76%) XML
1 1 (4.76%) Ajax
Miscellaneous
1 4 (19.05%) Replication
1 4 (19.05%) Computer Science
2 1 (4.76%) CMDB
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Data Centre
2 1 (4.76%) Management Information System
Operating Systems
1 5 (23.81%) Windows
1 5 (23.81%) Linux
2 4 (19.05%) Mac OS X
2 4 (19.05%) Windows 7
3 1 (4.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 19 (90.48%) ITIL
2 7 (33.33%) Service Management
3 5 (23.81%) Workflow
4 4 (19.05%) Time Management
4 4 (19.05%) Performance Tuning
5 3 (14.29%) ITIL V3
6 2 (9.52%) Asset Management
6 2 (9.52%) Problem Management
7 1 (4.76%) Knowledge Management
7 1 (4.76%) Incident Management
7 1 (4.76%) Coaching
7 1 (4.76%) Target Operating Model
7 1 (4.76%) Analytics
7 1 (4.76%) Transition Management
7 1 (4.76%) Migration
7 1 (4.76%) Stakeholder Management
7 1 (4.76%) Risk Assessment
7 1 (4.76%) PRINCE2
7 1 (4.76%) SOA
7 1 (4.76%) Configuration Management
Programming Languages
1 4 (19.05%) SQL
2 2 (9.52%) C
3 1 (4.76%) JavaScript
Qualifications
1 9 (42.86%) Security Cleared
2 8 (38.10%) Degree
2 8 (38.10%) SC Cleared
3 4 (19.05%) ITIL Foundation Certificate
4 3 (14.29%) DV Cleared
5 2 (9.52%) ITIL Certification
6 1 (4.76%) ISTQB Foundation Certification
6 1 (4.76%) MCP
6 1 (4.76%) MCSE
6 1 (4.76%) ISEB
6 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 4 (19.05%) SLA
System Software
1 1 (4.76%) ISA Server
1 1 (4.76%) Citrix Presentation Server
Systems Management
1 1 (4.76%) Systems Management Server (SMS)
1 1 (4.76%) Norton AntiVirus
1 1 (4.76%) Backup Exec
1 1 (4.76%) SCCM
1 1 (4.76%) Puppet
1 1 (4.76%) Opscode Chef
1 1 (4.76%) Ansible
Vendors
1 7 (33.33%) Microsoft
2 5 (23.81%) Remedy
3 4 (19.05%) BMC
4 2 (9.52%) ServiceNow
5 1 (4.76%) Veritas
5 1 (4.76%) Red Hat
5 1 (4.76%) Symantec
5 1 (4.76%) McAfee
5 1 (4.76%) Citrix
Cardiff
CPS Group
Rate: £250 - 300 per day
Posted: 11 days ago
Cardiff
CPS Group
Rate: £250 - 300 per day
Posted: 15 days ago