The table below looks at the statistics for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 69 54 49
Rank change year-on-year
-15 -5
Contract jobs citing ITSM 1 1 3
As % of all contract IT jobs located in Wales 0.14% 0.17% 0.51%
As % of the Processes & Methodologies category 0.20% 0.24% 0.75%
Number of daily rates quoted 0 1 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £289 £325
Average daily rate % change year-on-year
- -11.22%
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £14.00 £15.75
% change year-on-year
+10.71% -11.11%
ITSM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
489 412 401
As % of all contract IT jobs located in Wales 70.56% 70.79% 67.97%
Number of daily rates quoted 341 271 238
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £240 £288
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 9 13 6
Average hourly rate £19.90 £15.00 £13.00
Average hourly rate % change year-on-year
+32.66% +15.38%
90% offered a hourly rate of more than £10.10 £10.63 £12.90
10% offered a hourly rate of more than £34.00 £21.60 £57.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Wales

ITSM
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

ITSM Daily Rate Trend in Wales

ITSM
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

ITSM Hourly Rate Trend in Wales

ITSM
Top 30 Related IT Skills in Wales

For the 6 months to 27 August 2014, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 4 (57.14%) PRINCE2
2 3 (42.86%) Project Management
2 3 (42.86%) MS Project
2 3 (42.86%) ITIL
2 3 (42.86%) Microsoft
2 3 (42.86%) Stakeholder Management
2 3 (42.86%) SC Cleared
2 3 (42.86%) Security Cleared
2 3 (42.86%) Transition Management
3 2 (28.57%) Release Management
3 2 (28.57%) Service Management
3 2 (28.57%) Risk Assessment
3 2 (28.57%) IBM
3 2 (28.57%) CRM
4 1 (14.29%) Data Warehouse
4 1 (14.29%) Windows XP
4 1 (14.29%) MS Exchange
4 1 (14.29%) Data Modelling
4 1 (14.29%) DHCP
4 1 (14.29%) Toad
4 1 (14.29%) DNS
4 1 (14.29%) SLA
4 1 (14.29%) Windows
4 1 (14.29%) RAD
4 1 (14.29%) MS Excel
4 1 (14.29%) MS Access
4 1 (14.29%) PL/SQL
4 1 (14.29%) SQL
4 1 (14.29%) VB
4 1 (14.29%) Oracle

ITSM
Top Related IT Skills in Wales by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
1 1 (14.29%) Oracle Workflow
1 1 (14.29%) Exchange Server 2007
Applications
1 3 (42.86%) MS Project
2 1 (14.29%) MS Excel
Business Applications
1 1 (14.29%) Remedy ITSM
1 1 (14.29%) SAP IS-U
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
Database & Business Intelligence
1 1 (14.29%) MS Access
1 1 (14.29%) Data Warehouse
1 1 (14.29%) BusinessObjects
1 1 (14.29%) SAP BW
Development Applications
1 1 (14.29%) Toad
1 1 (14.29%) Oracle APEX
General
1 1 (14.29%) Billing
1 1 (14.29%) Marketing
Job Titles
1 4 (57.14%) Project Manager
2 1 (14.29%) Analyst
2 1 (14.29%) Systems Analyst
2 1 (14.29%) Release Manager
2 1 (14.29%) Change Manager
2 1 (14.29%) Data Analyst
2 1 (14.29%) Wintel Engineer
2 1 (14.29%) Change and Release Manager
Miscellaneous
1 1 (14.29%) Thin Client
1 1 (14.29%) Management Information System
1 1 (14.29%) Fat Client
1 1 (14.29%) Data Extraction
1 1 (14.29%) Embedded Systems
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows XP
1 1 (14.29%) Windows Server 2003
1 1 (14.29%) Windows 7
Processes & Methodologies
1 4 (57.14%) PRINCE2
2 3 (42.86%) Project Management
2 3 (42.86%) Stakeholder Management
2 3 (42.86%) ITIL
2 3 (42.86%) Transition Management
3 2 (28.57%) Risk Assessment
3 2 (28.57%) Release Management
3 2 (28.57%) Service Management
3 2 (28.57%) CRM
4 1 (14.29%) Data Modelling
4 1 (14.29%) RAD
4 1 (14.29%) Service Delivery
4 1 (14.29%) Change Management
4 1 (14.29%) Workflow
4 1 (14.29%) Stakeholder Engagement
4 1 (14.29%) Waterfall
4 1 (14.29%) Problem Management
Programming Languages
1 1 (14.29%) PL/SQL
1 1 (14.29%) SQL
1 1 (14.29%) VB
Qualifications
1 3 (42.86%) SC Cleared
1 3 (42.86%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
1 1 (14.29%) Sarbanes-Oxley
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) DFS Replication
Systems Management
1 1 (14.29%) MOM
1 1 (14.29%) NetBackup
1 1 (14.29%) SCCM
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) IBM
3 1 (14.29%) Oracle
3 1 (14.29%) Business Objects
3 1 (14.29%) SAP
3 1 (14.29%) Dell
3 1 (14.29%) NetApp
3 1 (14.29%) Remedy