The first table below looks at the demand for ITSM skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 38 47 43
Rank change year-on-year
+9 -4
Contract jobs citing ITSM 5 7 16
As % of all contract IT jobs located in Wales 1.238% 1.261% 2.469%
As % of the Processes & Methodologies category 1.812% 1.907% 4.000%
Number of daily rates quoted 3 3 2
Average daily rate £400 £160 £166
Average daily rate % change year-on-year
+150.78% -3.62%
90% offered a daily rate of more than £216 £114 £118
10% offered a daily rate of more than £420 £392 £213
UK excluding London average daily rate £393 £375 £350
% change year-on-year
+4.66% +7.14%
Number of hourly rates quoted 0 2 1
Average hourly rate - £12.93 £100.00
Average hourly rate % change year-on-year
- -87.07%
UK excluding London average hourly rate £15.25 £13.50 £17.00
% change year-on-year
+12.96% -20.58%
All Processes & Methodologies
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
276 367 400
As % of all contract IT jobs located in Wales 68.32% 66.13% 61.73%
Number of daily rates quoted 163 178 176
Average daily rate £365 £375 £374
Average daily rate % change year-on-year
-2.66% +0.26%
90% offered a daily rate of more than £216 £250 £225
10% offered a daily rate of more than £500 £505 £513
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 10 12 20
Average hourly rate £15.00 £14.50 £42.50
Average hourly rate % change year-on-year
+3.44% -65.88%
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
ITSM
UK

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Wales ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Wales region.

Wales ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Wales region over the 3 months to 17 May 2013.

Wales ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Wales region.

Wales ITSM Hourly Rate Trend

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Wales region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
West Wales +9 4 £413 +158.62%
ITSM
UK

ITSM
Top 26 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 4 (66.67%) Strategic Planning
2 4 (66.67%) PRINCE2
3 3 (50.00%) MS Exchange
3 3 (50.00%) Risk Management
3 3 (50.00%) Exchange Server 2010
3 3 (50.00%) Business Continuity
4 2 (33.33%) Disaster Recovery
4 2 (33.33%) PRINCE2 Certification
5 1 (16.67%) ITIL Certification
5 1 (16.67%) NHS
5 1 (16.67%) BCP
5 1 (16.67%) Project Management
5 1 (16.67%) ISEB
5 1 (16.67%) Banking
5 1 (16.67%) Retail
5 1 (16.67%) Finance
5 1 (16.67%) EXIN
5 1 (16.67%) Incident Management
5 1 (16.67%) Retail Banking
5 1 (16.67%) Degree
5 1 (16.67%) Capacity Planning
5 1 (16.67%) Risk Assessment
5 1 (16.67%) Information Security
5 1 (16.67%) Root Cause Analysis

ITSM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Wales region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) MS Exchange
1 3 (50.00%) Exchange Server 2010
General
1 1 (16.67%) Finance
1 1 (16.67%) Banking
1 1 (16.67%) Retail
1 1 (16.67%) Retail Banking
Job Titles
1 3 (50.00%) Service Manager
1 3 (50.00%) IT Services Manager
2 1 (16.67%) IT Governance Manager
2 1 (16.67%) Risk Consultant
2 1 (16.67%) Governance Manager
2 1 (16.67%) IT Risk Manager
2 1 (16.67%) IT Risk Consultant
2 1 (16.67%) Risk Manager
2 1 (16.67%) Business Continuity Manager
2 1 (16.67%) Business Manager
2 1 (16.67%) IT Consultant
2 1 (16.67%) Consultant
Miscellaneous
1 1 (16.67%) NHS
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) Service Management
2 4 (66.67%) Strategic Planning
2 4 (66.67%) PRINCE2
3 3 (50.00%) Risk Management
3 3 (50.00%) Business Continuity
4 2 (33.33%) Disaster Recovery
5 1 (16.67%) Incident Management
5 1 (16.67%) Capacity Planning
5 1 (16.67%) Root Cause Analysis
5 1 (16.67%) Risk Assessment
5 1 (16.67%) Information Security
5 1 (16.67%) BCP
5 1 (16.67%) Project Management
Qualifications
1 2 (33.33%) PRINCE2 Certification
2 1 (16.67%) ITIL Certification
2 1 (16.67%) EXIN
2 1 (16.67%) Degree
2 1 (16.67%) ISEB